CANON SELPHY SQUARE QX10 User Manual

Getting Started  
ENGLISH  
Make sure you read this guide, including the “Safety  
Instructions” (=2) section, before using the printer.  
Reading this guide will help you learn to use the printer properly.  
Store this guide safely so that you can use it in the future.  
Follow any indications to turn othe product in places where its use  
is forbidden.  
Not doing so may cause other equipment to malfunction due to the eect of  
electromagnetic waves and even result in accidents.  
Denotes the risk of injury.  
CAUTION  
Do not touch any parts inside the product.  
This may cause injury.  
Before Use  
Images printed with this product are to be used for personal enjoyment.  
Unauthorized printing of copyrighted material is prohibited.  
The printer warranty is valid only in the country or area of purchase. In  
case of printer problems while abroad, return to the area of purchase  
before contacting a Customer Support Help Desk.  
Package CContents  
SELPHY SQUARE QX10  
Charging Cable  
Sample Ink Casette  
Sample Sticker Paper  
Printed matter is also included.  
Purchase a Color Ink / Label Set (XS-20L) separately.  
The accessory charging cable is a charging only cable, and cannot be  
used for communication.  
3
Names of Parts  
(1)  
(3)  
(2)  
(4)  
(5)  
(6)  
(7)  
(8)  
(10)  
(11)  
(9)  
(1) CHARGE lamp  
(2) STATUS lamp  
(3) Power button  
(7) QR code label  
(8) Ink cassette compartment  
cover  
(4) Charging terminal  
(5) Forced shutdown switch  
(6) Eject lever  
(9) Delivery outlet  
(10) Paper compartment cover  
(11) Open button  
Place the printer on a table or other at, stable surface. Never place  
the printer on an unstable or tilted surface.  
Do not place objects in front of the delivery outlet that may interfere  
with the paper during printing.  
The QR code label is needed when you register the printer again,  
such as when you change your model of smartphone. Take a photo  
of the QR code with the camera function of your smartphone, etc.  
and store it carefully.  
If the ink sheet is loose, turn the sprocket gently to tighten it.  
Do not touch the ink sheet.  
Ink sheet  
4
Lamp indications  
STATUS lamp  
O  
CHARGE lamp  
Off  
Status  
Power o(Not charged)  
Blinks slowly  
green  
Charging in progress (Power o)  
Lights green  
Charging complete (Power o)*1  
Blinks slowly  
white  
Off  
Printer start-up in progress  
Blinks white  
Off  
Processing...  
Blinks quickly  
white  
Off  
Remove the printed paper.  
Lights white  
Off  
Standing by to print (Not charged)*2  
Standing by to print (Battery level low)  
Standing by to print (Charging in progress)  
Blinks green  
Blinks slowly  
green  
Lights green  
Standing by to print (Charging complete)  
Blinks slowly red Blinks slowly  
green  
Outside the operating temperature range so  
charging has paused.  
Blinks red  
Off  
An error occurred. Check the app message.  
Blinks green  
The battery level is low so printing is not  
possible. Charge the battery.  
Blinks quickly red Off  
An error occurred. Turn the power oand  
then on again.  
Blinks quickly  
green  
A battery error occurred.  
*1 After a while, the CHARGE lamp turns o.  
*2 You can check the battery level by pressing the Power button in the Standing by to  
print (Not charged) status.  
• CHARGE lamp blinks two times:  
The battery level is low, but the printer can still be used.  
• CHARGE lamp blinks three times:  
The battery level is sucient.  
5
Preparations  
Charging the battery  
1 Connect the printer and the  
charging USB AC adapter (sold  
separately) with the accessory  
charging cable.  
The CHARGE lamp begins to blink  
green and charging starts. When the  
CHARGE lamp lights up green, charging  
is complete.  
Installing the app  
The smartphone application SELPHY Photo Layout is needed to print with  
this product.  
1 Download and install the latest version of SELPHY  
Photo Layout.  
Search for “SELPHY Photo Layout” from the App Store (in case of an  
iPhone, iPad) or Google Play (in case of an Android smartphone), and  
install SELPHY Photo Layout.  
2 Start SELPHY Photo Layout.  
Turn on location services on the smartphone.  
Turn opower saving mode and other functions that reduce  
smartphone battery consumption.  
Follow the on-screen instructions.  
For information on how to operate the printer, such as loading the paper or  
replacing the ink cassette, refer to [Printer Manual] of SELPHY Photo Layout.  
6
Preparing the printer and printing  
This section describes how to turn on the power, load the paper, load the  
ink cassette, register the printer (QR code), print, and turn othe power.  
1
Turn on the power.  
Hold down the Power button until the  
STATUS lamp begins to blink white, then  
wait until the STATUS lamp lights up.  
2
Load the paper.  
Press the Open button to release the  
lock, and open the paper compartment  
cover.  
Set the paper (up to 10 sheets) with the  
printing surface (the surface without the  
Canon logo) facing downward, being  
careful not to touch the printing surface.  
Align the edge of the paper with the  
circled parts. Do not push the paper to  
the back of the compartment.  
Close the paper compartment cover.  
7
3
Load the ink cassette.  
Open the ink cassette compartment  
cover.  
Insert the correctly oriented new ink  
cassette into the printer until it clicks into  
place.  
4
Connect and register the printer  
using the QR code.  
Follow the instructions displayed on the  
smartphone screen and connect and  
register the printer using the QR code.  
Close the ink cassette compartment  
cover.  
8
5
Print.  
Print the images with SELPHY Photo  
Layout.  
When printing is nished, remove the  
paper from the printer.  
6
Turn othe power.  
After use, hold down the Power button  
until the STATUS lamp turns o.  
9
Printing Precautions  
Set the paper with the printing surface (the surface without the Canon  
logo) facing downward, being careful not to touch the printing surface.  
Do not use paper that has already been printed on or that has written text  
or other markings.  
The paper extends from the delivery outlet multiple times during printing.  
Do not pull on the paper until the message indicating to remove the paper  
is displayed on the smartphone.  
Do not interrupt communication until printing is nished. If communication  
is interrupted, printing may be performed only partway.  
Do not open the ink cassette compartment cover or the paper  
compartment cover while the printer is operating.  
If the Standing by to print status continues for approximately 10 minutes,  
the power will automatically turn o. To resume printing, press the Power  
button.  
10  
Specications  
Dimensions  
Approx. 102.2 × 143.3 × 31.0 mm  
(4.02 × 5.65 × 1.23 in.)  
(Excluding protrusions)  
Weight  
Approx. 445 g (15.70 oz.) (printer body only)  
5 °C - 40 °C (41 - 104 °F)  
20 - 80%  
Operating temperature  
Operating humidity  
Rated input  
DC 5.0 V ±0.5 V, max. 900 mA  
Printing method  
Dye-sublimation thermal transfer  
(with overcoating)  
287 × 287 dpi  
Resolution  
Gradation  
Paper tray capacity  
256 shades per color  
10 sheets  
Paper size  
Printing range  
Approx. 72.0 × 85.0 mm (2.84 × 3.35 in.)  
Selectable by the app from  
approx. 68 x 68 mm (2.7 x 2.7 in.),  
approx. 65 x 65 mm (2.6 x 2.6 in.),  
or approx. 62 x 62 mm (2.4 x 2.4 in.)  
Printable number of sheets Approx. 20 sheets (room temperature, battery  
fully charged)  
Printing speed (per sheet)  
Approx. 43 seconds (room temperature)  
Adapter and charging time  
Use a charger with rated power output of DC 5.0 V, 1000 mA or more  
to charge the product. Charging takes approximately 2 hours at room  
temperature, but this time may increase depending on the condition of  
the battery used and the charging environment.  
All data is based on tests by Canon.  
Printer specications or appearance are subject to change without notice.  
11  
Troublesshooting  
If you think the printer may have malfunctioned, rst refer to the examples  
below and check the printer. If the status does not improve even after  
checking the relevant items, contact a Customer Support Help Desk.  
Power  
The power does not turn on.  
Check the battery level.  
If the battery does not charge, press the Forced shutdown switch (=4)  
with a thin rod and then charge the battery again.  
Charging  
The battery cannot be charged.  
The battery cannot be charged during printing. Charge the battery in the  
Standing by to print status or the Power ostatus.  
Use the specied battery charger.  
If the battery does not charge, press the Forced shutdown switch (=4)  
with a thin rod and then charge the battery again.  
The battery runs down quickly.  
Battery performance will decrease at low temperatures.  
Battery consumption may increase depending on the printing settings.  
Battery power is consumed in the Standing by to print status. To increase  
the number of sheets that can be printed with a single charge, it is  
recommended to turn othe power each time printing is nished.  
The app indicates the approximate battery level, and the battery may run  
down quickly depending on the printing conditions. It is recommended to  
charge the battery soon after use.  
12  
A charging error occurs. (STATUS lamp: blinks slowly red,  
CHARGE lamp: blinks slowly green)  
Charging will pause when the printer is a certain temperature or higher.  
This is not a malfunction. Disconnect the battery charger, turn othe  
power, and wait for the printer to cool down.  
Charging errors will occur more easily when printing continuously, when  
the ambient temperature is high, and when the inside of the printer is hot.  
Charging takes a long time or a charging error occurs. (STATUS  
lamp: blinks quickly red, CHARGE lamp: blinks quickly green)  
When the printer has not been used for a long period of time, the  
charging time may increase or a charging error may occur. If this  
happens, charge the battery again.  
Use the specied battery charger. (=11)  
If the problem is not resolved, contact a Customer Support Help Desk.  
Printing  
Printing is not possible.  
Check that the power is turned on. (=7)  
Check that the ink cassette and paper are loaded correctly.  
(=7, =8)  
Check that the ink sheet is not loose. (=4)  
Check that paper other than the specied paper is not being used.  
(=3)  
If the ink cassette has run out, replace it with a new ink cassette. If there  
is no paper, load the paper. (=7, =8)  
Images cannot be printed cleanly.  
Check that the ink sheet and paper are not dirty.  
Check that dust and dirt have not adhered inside the printer.  
Check that condensation has not occurred in the printer.  
Check that the printer is not installed near equipment that emits  
electromagnetic waves or strong magnetic elds.  
13  
The smartphone screen colors dier from the printed colors.  
The color expression method diers for smartphone screens and printing.  
Colors also dier according to the environment (lighting color and  
intensity) in which the screen is viewed and the screen color adjustments.  
Printing takes time.  
Printing will pause when the printer is a certain temperature or higher.  
This is not a malfunction. Wait a bit before printing again, or turn othe  
power and wait for the printer to cool down.  
Printing will pause occasionally so printing will take longer than usual  
when printing continuously, when the ambient temperature is high, and  
when the inside of the printer is hot.  
The number of times printing pauses may increase depending on the  
printing settings.  
Printing cannot be stopped.  
Even if you cancel printing partway, printing continues until the printing in  
progress is nished.  
When printing is canceled partway through printing of multiple sheets,  
printing stops after the current sheet is nished.  
Paper  
The paper is not fed properly or the jams frequently.  
Check that the paper is set correctly. (=7)  
Check that the paper is not peeling or folded and has not already been  
printed on.  
Check that 11 or more sheets have not been loaded.  
Check that paper other than the specied paper is not being used.  
(=3)  
The specied number of sheets cannot be printed, or paper  
remains.  
Paper may remain if the ink cassette runs out.  
14  
Paper is not ejected from the delivery outlet.  
If the paper extends partially from the front of the printer, pull out the  
paper. However, if the paper cannot be pulled out by lightly gripping it  
with your ngers, do not pull excessively on the paper. In this case, turn  
the power oand then on again repeatedly until the paper is ejected.  
If you accidentally turn othe power during printing, turn on the power  
again and wait until the paper is ejected.  
If the paper has jammed, contact a Customer Support Help Desk. Do  
not attempt to remove the jammed paper by force. This may cause  
malfunction.  
Wi-Fi  
The message “The printer cannot be found.” is displayed.  
Check that the power is turned on. (=7)  
Turn on location services on the smartphone.  
To newly register the printer to the app, tap  
in the upper left corner  
of the app home screen and then tap “Do you want to use another  
QX10? >”.  
Registration using the QR code will not be possible if the password has  
been changed using “Change the password”. In this case, register the  
printer manually.  
If you forgot the password, do the following to initialize the printer settings  
and then register the printer to the app again.  
Turn on the power. Press and hold the Power button. After 1 second,  
the STATUS lamp turns o. Continue pressing the Power button. →  
When the STATUS lamp begins to blink, release the Power button.  
Printing takes time.  
Do not use the printer near a microwave oven or equipment (Bluetooth,  
etc.) that uses frequencies in the 2.4 GHz band. This may degrade the  
Wi-Fi signal environment.  
Place the printer and smartphone close to each other without any objects  
between them.  
15  
App  
The QR code cannot be scanned.  
Check that there is no shadow on the QR code and that the QR code is  
being scanned from the front.  
Some smartphones may be unable to scan the QR code well. In this  
case, register the printer manually.  
The message “This photo cannot be used.” is displayed.  
If “This photo cannot be used.” is displayed by the app, the image size  
may be too large. Shrink, trim, or otherwise reduce the image size and  
then try to print again.  
When an error message is displayed  
When trouble occurs in the printer, the printer lamps will indicate an error  
and a message will also be displayed on the smartphone screen. When  
the action to be taken is displayed together with the error message,  
perform the instructed operations. When only an error message is  
displayed, refer to the examples in “Troubleshooting” and check the  
relevant items. If the problem is not resolved, contact a Customer  
Support Help Desk.  
When turning the printer oand back on again, make sure that the paper  
and ink cassette are loaded correctly before turning on the power.  
Updating the app and the printer  
Always use the latest version of SELPHY Photo Layout. (=6)  
It may be necessary to update the printer rmware when printing. This  
requires a sucient battery level.  
Do not turn othe power or press the Forced shutdown switch while  
rmware update is in progress.  
16  
Storing printed photos  
Use a permanent marker to write characters on photos.  
To prevent discoloration of printed surfaces, avoid storing photos in  
places subject to temperatures above 40°C (104°F), humid or dusty  
places, and places subject to direct sunlight.  
Do not attach adhesive tape to printed surfaces, allow printed surfaces  
to contact a vinyl desk mat, business card case, or plastic eraser, apply  
volatile solvents such as alcohol to printed surfaces, or leave printed  
surfaces in close contact with other objects, etc. This may cause  
discoloration, color fading, or color transfer.  
When storing photos in an album, select an album with nylon,  
polypropylene, or cellophane pockets.  
Printed surfaces may become discolored depending on the storage  
state and time. Canon cannot be held liable for this.  
Tidying up after printing  
Turn othe power.  
Store the paper and ink cassette loaded in the printer.  
Store the printer in the level condition in a dark place free of dust and  
dirt. Dust or dirt entering the printer may cause white stripes in photos or  
other malfunction.  
Store unopened paper and ink cassettes in a dark place.  
17  
Daily handling  
Do not expose the product to strong force or vibration. This may cause  
paper jams or other malfunction.  
Do not expose the product to insecticides or volatile substances. Also do  
not allow the product to contact rubber or vinyl products for long periods  
of time. This may cause the exterior to degrade.  
When moving the printer from a cold place to a hot place, seal the printer  
in a vinyl bag to prevent condensation and let the printer adjust to the  
ambient temperature before removing it from the bag. In the event that  
condensation occurs, leave the printer at room temperature until the  
water droplets disappear naturally before using the printer.  
Wipe away dirt from the printer with a soft, dry cloth.  
Never wipe the printer using neutral detergent or solvents such as  
benzine or paint thinner. This may cause the exterior to degrade or  
deform or the paint to peel.  
18  
Wi-Fi (Wireless LAN) Precautions  
This product is embedded with a wireless device. The model number is  
CD1158 (including WLAN module model WM321).  
Countries and Regions Permitting WLAN Use  
Use of WLAN is restricted in some countries and regions, and  
illegal use may be punishable under national or local regulations.  
To avoid violating WLAN regulations, visit the Canon website to  
check where use is allowed.  
Note that Canon cannot be held liable for any problems arising  
from WLAN use in other countries and regions.  
Doing any of the following may incur legal penalties:  
Altering or modifying the product  
Removing the certication labels from the product  
Do not use the wireless LAN function of this product near medical  
equipment or other electronic equipment.  
Use of the wireless LAN function near medical equipment or other  
electronic equipment may aect operation of those devices.  
19  
Radio Wave Interference Precautions  
This product may receive interference from other devices that emit radio  
waves.  
To avoid interference, be sure to use this product as far away as possible  
from such devices, or avoid using the devices at the same time as this  
product.  
Hereby, Canon Inc. declares that this equipment is in compliance with  
Directive 2014/53/EU.  
The full text of the EU declaration of conformity is available at the following  
Internet address:  
Wireless LAN Specications  
Frequency band(s): 2401 MHz - 2473 MHz  
Maximum radio-frequency power: 11.4 dBm  
CANON EUROPA N.V.  
Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands  
CANON INC.  
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan  
20  
Security Precautions  
Because Wi-Fi uses radio waves to transmit signals, security precautions  
more stringent than when using a LAN cable are required.  
Keep the following points in mind when using Wi-Fi.  
Transmission monitoring  
Third parties with malicious intent may monitor Wi-Fi transmissions and  
attempt to acquire the data you are sending.  
Unauthorized network access  
Third parties with malicious intent may use this product illegally if they are  
able to view the information contained in the QR code.  
It is recommended to use the smartphone application SELPHY Photo  
Layout to change the network password as necessary.  
Precautions before Repair, Disposal, or  
Transfer of Ownership  
Before transferring ownership, disposing of the product, or sending it for  
repair, do the following to initialize the settings.  
Turn on the power. Press and hold the Power button. After 1 second,  
the STATUS lamp turns o. Continue pressing the Power button. →  
When the STATUS lamp begins to blink, release the Power button.  
Use of genuine Canon accessories is  
recommended  
This product is designed to achieve excellent performance when used with  
genuine Canon accessories.  
Canon shall not be liable for any damage to this product and/or accidents  
such as re, etc., caused by the malfunction of non-genuine Canon  
accessories (e.g., a leakage and/or explosion of a battery pack). Please  
note that this warranty does not apply to repairs arising out of the  
malfunction of non-genuine Canon accessories, although you may request  
such repairs on a chargeable basis.  
21  
CAUTION  
DISPOSE OF USED BATTERIES ACCORDING TO LOCAL  
REGULATIONS.  
-India only-  
This product is not to be disposed of with your household waste,  
according to the E-Waste (Management) Rules, 2016. This product  
should be handed over to a designated collection point, e.g., to an  
authorized collection site for recycling waste electrical and electronic  
equipment (EEE). Improper handling of this type of waste could have a  
possible negative impact on the environment and human health due to  
potentially hazardous substances that are generally associated with EEE.  
At the same time, your cooperation in the correct disposal of this product  
will contribute to the eective usage of natural resources. For more  
information regarding return and recycling of WEEE products, please visit  
canon.co.in.  
Also, this product complies with the “E-Waste (Management) Rules, 2016”  
and prohibits use of lead, mercury, hexavalent chromium, polybrominated  
biphenyls or polybrominated diphenyl ethers in concentrations exceeding  
0.1 % by weight and 0.01 % by weight for Cadmium, except for the  
exemptions set in Schedule II of the Rule.  
Direct current  
Stand-by  
22  
FCC Notice  
(Printer, Model CD1158 Systems)  
This device complies with part 15 of the FCC Rules. Operation is subject  
to the following two conditions:  
(1) This device may not cause harmful interference, and  
(2) this device must accept any interference received, including  
interference that may cause undesired operation.  
NOTE: This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against  
harmful interference in a residential installation.  
This equipment generates, uses and can radiate radio frequency energy  
and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications. However, there is  
no guarantee that interference will not occur in a particular installation.  
If this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment oand on,  
the user is encouraged to try to correct the interference by one or more of  
the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit dierent from that to  
which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
The cable with the ferrite core provided with the printer must be used with  
this equipment in order to comply with Class B limits in Subpart B of Part  
15 of the FCC rules.  
Do not make any changes or modications to the equipment unless  
otherwise specied in the manual. If such changes or modications should  
be made, you could be required to stop operation of the equipment.  
Canon U.S.A., Inc.  
One Canon Park, Melville, New York 11747, U.S.A.  
Tel No. 1-800-OK-CANON (1-800-652-2666)  
23  
FCC/IC Notice  
Model: CD1158 (including WLAN Module Model WM321, FCC ID:  
AZD321 / IC: 498J-321)  
This equipment complies with FCC/IC radiation exposure limits set forth  
for an uncontrolled environment and meets the FCC radio frequency  
(RF) Exposure Guidelines and RSS-102 of the IC radio frequency (RF)  
Exposure rules. This equipment should be installed and operated keeping  
the radiator at least 20cm or more away from person’s body.  
This device complies with Part 15 of FCC Rules and ISED’s applicable  
licence-exempt RSSs. Operation is subject to the following two conditions:  
(1) this device may not cause interference, and (2) this device must  
accept any interference, including interference that may cause undesired  
operation of this device.  
This transmitter must not be co-located or operated in conjunction with  
any other antenna or transmitter.  
For CA, USA only  
Included lithium battery contains Perchlorate Material - special handling  
may apply.  
Canadian Radio Interference Regulations  
CAN ICES-3 (B)/NMB-3 (B)  
USA and Canada only:  
The Lithium ion/polymer battery is recyclable.  
Please call 1-800-8-BATTERY for information on  
how to recycle this battery.  
24  
Only for European Union and EEA (Norway, Iceland and Liechtenstein)  
These symbols indicate that this product is not to be disposed of  
with your household waste, according to the WEEE Directive  
(2012/19/EU), the Battery Directive (2006/66/EC) and/or national  
legislation implementing those Directives.  
If a chemical symbol is printed beneath the symbol shown  
above, in accordance with the Battery Directive, this indicates  
that a heavy metal (Hg = Mercury, Cd = Cadmium, Pb =  
Lead) is present in this battery or accumulator at a concentration above an applicable  
threshold specied in the Battery Directive.  
This product should be handed over to a designated collection point, e.g., on an  
authorized one-for-one basis when you buy a new similar product or to an authorized  
collection site for recycling waste electrical and electronic equipment (EEE) and  
batteries and accumulators. Improper handling of this type of waste could have a  
possible impact on the environment and human health due to potentially hazardous  
substances that are generally associated with EEE. Your cooperation in the correct  
disposal of this product will contribute to the eective usage of natural resources.  
For more information about the recycling of this product, please contact your local city  
oce, waste authority, approved scheme or your household waste disposal service or  
Trademarks  
App Store, iPhone and iPad are trademarks of Apple Inc., registered in  
the U.S. and other countries.  
Google Play and Android are trademarks of Google LLC.  
QR Code is a trademark of Denso Wave Inc.  
Wi-Fi®, Wi-Fi Alliance®, WPA™ and WPA2™ are trademarks or registered  
trademarks of the Wi-Fi Alliance.  
All other trademarks are the property of their respective owners.  
25  
Disclaimer  
Reprinting, transmitting, or storing in a retrieval system any part of this  
guide without the permission of Canon is prohibited.  
Canon reserves the right to change the contents of this guide at any time  
without prior notice.  
Illustrations in this guide may dier slightly from the actual equipment.  
The above items notwithstanding, Canon accepts no liability for damages  
due to mistaken operation of the products.  
For information about third-party software, read “Third party software” at  
the end of this guide.  
26  

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