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OWNER’S MANUAL
A guide to your intelligent floor cleaner
bObsweep PetHair Plus™
Model No. WPP56001
Congratulations!
Congratulations on your new intelligent floor cleaner! Bob is now at your service. To
see Bob at his best, please read the Quick Start Guide and this manual thoroughly.
Welcome to the bObsweep family and happy cleaning!
If you have any questions or concerns, feel free to contact our helpful team at:
44
62
Cleaning Bob’s Sensors 63
Deactivate Edge Sensors 64
6
8
10
13
36
67
Bob’s Anatomy
Cover Buttons
Parts & Maintenance
Mop 46
Sensors
Troubleshooting
& Home Checkup
Test
Important Safety
Instructions
What Comes in
Bob’s Box?
Cleaning Schedule
Set Bob’s Cleaning
Schedule 37
blOck Plus™ 48
Dustbin 52
Troubleshooting 68
Oops, there is some-
thing wrong with my 69
Home Checkup Test 73
Auto-Resume 41
Filter 54
Main Brush 56
Side Brush 58
Battery 60
Storing Bob 60
15
23
Charging Station
Placement 24
Auto Charging 25
Manual Charging 26
Conserving Battery 27
29
Deep Clean
Quick Clean
Touch Up
Waffle Track™
Spiral Track™
Wall Track™
32
Remote
Syncing Bob’s
Remote 35
83
84
85
87
Cleaning Modes
FullCommand™
Cleaning Behavior
Bob’s Challenges
FAQs
Get Bob Ready
to Clean
Charging Bob
Warranty
Infromation
Install Side Brush 16
Let Bob Charge 17
Sync Bob’s Charging 19
Station & Remote 20
Bob’s First Clean 21
Important Safety Instructions
Basic safety precautions should always be followed, including the following:
Read ALL instructions before use.
Do not use Bob in an enclosed space filled with vapors given off by oil-based paint, paint thinner, moth-proof-
ing substances, flammable dust, or other explosive or toxic vapors.
To protect against electrical shock, do not immerse any part of Bob — with the exception of his mopping
cloth — into water or other liquids.
Leaks from battery cells can occur under extreme usage or temperature conditions. If the liquid gets on skin,
wash quickly with water. If the liquid gets into the eyes, flush them immediately with clean water for a minimum
of 10 minutes, and seek medical attention.
Unplug Bob from outlet when not in use and before conducting maintenance.
Do not use Bob for anything other than his intended purpose, as specified in this manual.
Do not operate Bob or his charging station if they have been damaged in any way. If Bob is not working as he
should, or has been dropped, damaged, left outdoors, or dropped in water, contact our customer care center
Declaration of Conformity
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Do not handle Bob or his charging station with wet hands; use only on dry surfaces.
Do not use Bob outdoors.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications
or change to this equipment. Such modifications or change could void the user’s authority to operate the
equipment.
Bob is not intended for use by persons (including children) with reduced physical or mental capabilities, or
lack of experience and knowledge, unless under the close supervision of a person responsible for their safety.
Do not pull or carry the charging station by the cord, use the cord as a handle, close a door on the cord, or
pull the cord around sharp edges or corners. Keep the cord away from heated surfaces. To unplug the cord,
grasp the plug, not the cord itself.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful inter-
ference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Do not mutilate or incinerate the battery, as it will explode at high temperatures.
Do not attempt to open Bob’s charging station. Repairs on his station should only be carried out by our qual-
ified customer care center.
Do not expose Bob’s charging station to high temperatures or allow moisture or humidity of any kind to come
into contact with it.
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
Do not let Bob pick up toxic materials (chlorine bleach, ammonia, drain cleaner, etc.).
6
7
-- Connect the equipment into an outlet on a circuit different from that to which the is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
Do not let Bob pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes. Do
not use Bob to pick up flammable or combustible liquids such as gasoline, nor use him in areas where they
may be present.
What Comes in Bob’s Box?
2
3
Bob, Your Intelligent Floor Cleaner 1
1
Charging Station 2
Blö Main Brush 3
Charging Adapter 4
7
FullCommand™ Remote Control 5
blOck Plus™ 6
4
Flat Head Screwdriver 7
2 Side Brushes (1 Spare) 8
Cleaning Tool 9
5
6
8
Pack of Screws 10
Mop Attachment 11
10
2 Micro-Fiber Mopping Cloths 12
Filter Replacement 13
11
12
9
Bumper Stickers 14
Owner’s Manual, Quick Start Guide, and Warranty Card 15
15
8
13
14
Bob’s Anatomy
Top View
Bottom View
Bumper 1
Charging Plates 1
Front Wheel 2
Signal Transmitter 2
Cover Buttons 3
Display 4
Side Brush 3
1
2
4
2
Main Brush 4
1
1
9
ON/OFF Switch 5
Charging Inlet (on Bob’s side) 6
Dustbin 7
3
UV Lamp 8
8
Battery 9
Left and Right Wheels 10
4
5
6
3
10
10
10
11
7
Cover Buttons
FullCommand™ Remote 1
blOck Plus™ 2
GO! 1
Bob will clean on his default setting
Charging Station 3
CLEANING MODE 2
Select Bob’s cleaning mode
CHARGE 3
Send Bob to his charging station
MUTE 4
Mute Bob’s beeping
CHECKUP 5
Put Bob in checkup mode / Deactivate edge sesors (page 59)
1
2
12
13
3
1
2
3
4
5
Getting Bob
Ready to Clean
Install Bob’s Side Brush
Charge Bob
Before Bob’s first clean, you must install his side brush, which allows him to sweep
along corners, walls, and other hard-to-reach places.
After installing Bob’s side brush, you must now set him to charge.
To do this, you will need the following materials, all of which are included inside Bob’s
box: a side brush, a flat head screwdriver, and a short screw.
1
2
Plug the charging adapter into the side
of the charging station. The station’s
red power light will turn on.
Place Bob on his charging station with
the metal plates on his underbelly sit-
ting on top of the nodes on his station.
1
2
3
Flip Bob over onto a flat
surface. Place the side
brush over the empty
socket on Bob’s under-
side.
Secure Bob’s side brush
onto the socket using the
flat head screwdriver and
short screw.
Youmayusetheadditional
side brush and screw as
spares.
16
17
Sync Bob’s Charging Station and Remote
Bob will automatically return to his charging station when his battery reaches 15%
capacity, but first you must sync him to it. You will only need to do this once.
3
4
To sync:
When Bob has fully charged, the bat-
tery bars will remain still and the word
“Charging” will disappear.
When Bob is charging, the battery bars
on his display screen will flash and the
word “Charging” will appear.
1
2
3
While the station is
plugged in, hold down
the SYNC button on the
back of it.
While still holding down
the SYNC button, flip
Bob’s power switch ON.
Bob will chirp twice to let
you know the sync was
successful.
charging
18
19
Bob’s First Clean
Bob will also need to be synced with his FullCommand™ remote to respond to its
commands.
Bob is now ready to clean!
Press the GO! button on his cover — or on his FullCommand™ remote — and he
will clean on his default Deep Clean setting.
In order to do that:
1
2
3
Hold down the OK/SYNC
button on Bob’s remote.
While still holding down
the OK/SYNC button, flip
Bob’s power switch ON.
Bob will chirp twice to let
you know the sync was
successful.
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21
Charging Bob
Charging Station Placement
Auto Charging
• Position the charging station against a wall on a hard, flat surface.
• Make sure there is at least 10 feet (3 meters) of open space to the front and 2 feet
(0.5 meters) to the sides.
Bob is smart and will automatically search for his charging station when his battery
reaches 15%. But first, you must sync the two to establish communication.
To sync the charging station:
1
2
3
Plug the charging adapter
into the charging station.
The station’s red power
light will turn on.
Hold down the SYNC
button on the back of the
charging station while at
the same time flipping
Bob’s power switch ON.
Bob will chirp twice to let
you know the sync was
successful.
2 ft (0.5m)
2 ft (0.5m)
You can also direct Bob to his charging station at any time by pressing the CHARGE
button on his cover or on his FullCommand™ remote.
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25
10 ft (3m)
Manual Charging
Conserving Bob’s Battery
Using the charging station:
Bob should not sit on his charging station for more than 5 days. If you will not be
using him at least once every 5 days, turn his side power switch OFF to conserve his
battery.
• Place Bob directly onto his plugged-in charging station.
• Make sure his charging plates sit directly on top of the nodes on his station.
5
days
When Bob is charging, the
battery bars on his display
screen will flash and the word
“Charging” will appear.
Using the adapter:
When Bob has fully charged,
the battery bars will remain still
and the word “Charging” will
disappear.
• Plug the charging adapter directly into the inlet on Bob’s side.
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27
Cleaning Modes
Bob will automatically return
to his charging station after he
completes each cycle. Choose
the mode that best suits your
cleaning needs.
Cleaning Modes
Bob is equipped with six cleaning modes:
Deep Clean
• Bob will thoroughly cover a large area for just over an hour
Deep Clean
Quick Clean
Touch Up
Quick Clean (30 min)
deep
clean
quick
touch
clean (30M) up (15M)
• Bob will cover a medium-sized area for 30 minutes
cleaning mode
waffle
track
spiral
track
wall
track
Touch Up (15 min)
Waffle Track™
Spiral Track™
Wall Track™
• Bob will cover a small area for 15 minutes
Waffle Track™
• Bob will target a 6’ x 5’ spill zone by tracing a grid pattern
Spiral Track™
• Bob will target a 5’ x 5’ spill zone by spiraling outward from the center and then
reversing his movements
To select any of these cleaning modes:
Wall Track™
• Bob will travel along the perimeter of your home
1
2
Press the CLEANING MODE button on
Bob’s cover until the mode you wish to
select lights up on his screen.
Press the GO! button to confirm your
selection.
Deep Clean is Bob’s default mode, you may
simply press the GO! button on his cover or
FullCommand™ remote to select it.
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31
deep
clean
quick
touch
clean (30M) up (15M)
deep
clean
quick
touch
clean (30M) up (15M)
cleaning mode
cleaning mode
waffle
track
spiral
track
wall
track
waffle
track
spiral
track
wall
track
FullCommand™ Remote
While in standby mode, Bob will beep
every 2 minutes to let you know that
he is not fully powered off. To conserve
Bob’s battery, flip his power switch OFF,
or press the MUTE button on his cover
or remote to mute his beeping.
Schedule Bob’s cleaning schedule, adjust his speed, and control his movements all
from his FullCommand™ remote.
Go!
• Bob will begin cleaning
Go! 1
7
Cleaning Mode
• Cycles through Bob’s cleaning modes
Charge 2
Cleaning Mode 3
UV Light 4
Charge
• Sends Bob to his charging station
5
6
Wake/Sleep
Wake/Sleep 5
2
1
10
11
• Puts Bob in standby mode
Mute 6
3
UV
8
Navigational Buttons 7
OK/Sync 8
• Turns the UV light on and off while Bob is cleaning
4
9
Mute
Thorough Lift™ 9
Set Current Time 10
Set Cleaning Schedule 11
• Mutes Bob’s beeping while he is in standby mode
7
7
Set Current Time
7
• Sets the current time and date
Set Cleaning Schedule
• Sets Bob’s regular cleaning schedule
Bob’s remote requires 2 AAA batteries (not included). Do not leave the batteries in the
remote if you are not using it on a regular basis. Keep the remote at a normal room
temperature.
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32
Syncing Bob’s Remote
Bob must be synced to his FullCommand™ remote before he is able to obey its com-
mands.
OK/Sync
• Confirms time selection/Synchronizes remote
Thorough Lift™
To sync Bob’s remote:
• Slows Bob down for an intensive clean or speeds him up to his default speed,
Turbo Lift™
1
2
3
Navigational buttons
• Guides Bob forward, backward, right, or left
Hold down the OK/SYNC
button on Bob’s remote.
While still holding down
the OK/SYNC button, flip
Bob’s power switch ON.
Bob will chirp twice to let
you know the sync was
successful.
Stop
• Pauses or resumes Bob’s movements
Hold down the naviga-
tional buttons to keep
Bob moving in the de-
sired direction.
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35
Set Bob’s Cleaning Schedule
Bob can be programmed to start cleaning on the dates and times of your choosing
through his FullCommand™ remote.
To set up Bob’s cleaning schedule, you must first set the current time and date on
his remote.
To set the current time and date:
Cleaning
Schedule
1
2
Flip Bob’s power switch OFF and back
ON.
Press the SET CURRENT TIME button.
i
Sat
Wed Thu Fr
Sun Mon Tue
Scheduled Cleanings
Sun Mon Tue
Wed Thu Fri
Sat
37
3
4
After setting the current time and day on Bob’s remote, you may set his cleaning
schedule.
The first hour digit will start flashing.
Use the FWD and BACK buttons to ad-
just the first hour digit.
Press the right button to move on to the
next digit. Adjust the hour and minute
digits using the FWD and BACK buttons.
To set the cleaning time and day(s):
Sat
Wed Thu Fri
Sun Mon Tue
Scheduled Cleanings
Sat
Wed Thu Fri
Sun Mon Tue
Scheduled Cleanings
1
2
Sun Mon Tue Wed
Thu Fri
Sat
Sun Mon Tue Wed
Thu Fri
Sat
Flip Bob’s power switch OFF and back
ON.
Press the SET CLEANING SCHEDULE
button.
i
Sat
Wed Thu Fr
Sun Mon Tue
Scheduled Cleanings
5
6
Sun Mon Tue
Wed Thu Fri
Sat
When the right day is set, press the
SET CURRENT TIME button again to
save your settings. Bob will chirp once
to let you know the current time is set.
Press the right button to move on to
days. “Sun” -Sunday- begins blink-
ing. Use the FWD and BACK buttons
to select the correct day.
Sat
Wed Thu Fri
Sun Mon Tue
Scheduled Cleanings
Sat
Wed Thu Fri
Sun Mon Tue
Scheduled Cleanings
Sun Mon Tue Wed
Thu Fri
Sat
Sun Mon Tue Wed
Thu Fri
Sat
38
The remote keeps its
39
programmed schedule
for 4 hours after
batteries are removed.
3
4
Auto-Resume
The first hour digit will start flashing.
Use the FWD and BACK buttons to ad-
just the first hour digit.
Press the RIGHT button to move on to
the next digit. Adjust the hour and minute
digits using the FWD and BACK buttons.
On auto-resume mode, Bob leaves his charging station EVERY TIME his battery is full
to perform “back-to-back” cleaning cycles.
To enable auto-resume:
Scheduled Cleanings
Scheduled Cleanings
Sun Mon Tue
Wed Thu Fri
Sat
Sun Mon Tue
Wed Thu Fri
Sat
1
2
Make sure Bob and his FullCommand™
remotearesynced. ThenflipBob’spower
switch ON.
Press the SET CLEANING SCHEDULE
button on Bob’s remote. The first digit
under “Scheduled Cleanings” will start
flashing.
5
6
To select Bob’s cleaning days, press the
RIGHTbuttonuntil“Sun”-Sunday-begins
blinking. UsetheFWDandBACKbuttons
to move between the days of the week,
and press the OK/SYNC button to select
or deselect cleaning for that day.
When done, press the SET CLEANING
SCHEDULE button again to save your
settings. Bob will chirp once to let you
know the scheduled time is set.
Sat
Thu Fri
Tue Wed
Sun Mon
Scheduled Cleanings
Sun Mon Tue
Wed Thu Fri
Sat
Scheduled Cleanings
Sun Mon Tue
Wed Thu Fri
Sat
i
Sat
Wed Thu Fr
Sun Mon Tue
Scheduled Cleanings
40
41
Sun Mon Tue
Wed Thu Fri
Sat
To disable auto-resume:
3
4
Press the STOP button and “bbgo”
- back-to-back go - will appear on the
remote’s screen.
Press the SET CLEANING SCHEDULE
button again to save your settings.
1
2
3
Wed Thu Fr
i
Sat
Press the SET CLEANING
SCHEDULE button on the
remote.
Press the STOP button
and “bbgo” will reset to
the last saved time.
Press the SET CLEANING
SCHEDULE button again
to save your settings.
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43
Parts
&
Maintenance
Mop
Remove the mop at-
tachment when Bob is
cleaning carpets or rugs,
or you may use blOck
Plus™ to keep Bob away
from carpet while he is
mopping.
To uninstall Bob’s mop attachment:
Bob’s microfiber mopping cloth can pick up
dirt while both wet and dry.
To use Bob’s mop:
1
2
Lift the mop attachment on the edge
that sits atop Bob’s dustbin.
Pull up until the mop detaches.
1
2
Align the two prongs of the mop at-
tachment to their corrisponding spaces
between Bob's left and right wheels.
Press down on the mop attachment
until both sides are secured.
You may dampen Bob’s mopping cloth with water or cleaning liquid before placing it
on his mop attachment.
46
47
Bob’s microfiber mopping cloth
can be washed manually or in the
washing machine. A spare cloth is
provided in Bob’s package.
blOck Plus™
If you need to keep certain areas out of Bob’s reach, you can use blOck Plus™ to cre-
To sync blOck Plus™:
ate up to two digital barriers that Bob will not cross. blOck Plus runs on 4 AA batteries
(not included).
One digital barrier is emitted from the left side of blOck Plus™, and another is emitted
from the front. You may use one or both barriers depending on your preference.
1
2
3
As with Bob’s charging station and remote, you will need to sync blOck Plus™ before
using it for the first time.
Press the button on the far
left, and the power light on
the left side of blOck Plus
will turn on, stay still for 10
seconds, and then slowly
blink every 3 seconds.
Press the button in the cen-
ter. Now the power light on
the front side of blOck Plus
will turn on, stay still for 10
seconds, and then slowly
blink every 3 seconds.
Hold down the blOck’s
sync button on the far
right while at the same
time flipping Bob’s power
switch ON. Bob will chirp
twice to let you know the
sync was successful.
Located on the back of blOck Plus™, just above the battery cover, are three buttons:
• Power button for the left barrier 1
• Power button for the front barrier 2
• SYNC button 3
This means the blOck’s
left barrier is ON and
ready to sync.
This means the blOck’s
front barrier is ON and
ready to sync.
1
2
3
48
49
Now that Bob has synced with blOck Plus™, you may use it to section off areas of
your home. You can sync multiple blOcks with Bob.
To set up digital barriers with blOck Plus™:
To turn blOck Plus™ OFF:
To activate the left barrier:
To activate the front barrier:
To turn the left barrier off:
To turn the front barrier off:
Press the power button on the far left.
The red power light on the left side of
blOck Plus™ will turn on.
Press the power button in the center.
The red power light on the front side of
blOck Plus™ will turn on.
Press the power button on the far left.
The red power light on the left side of
blOck Plus™ will disappear.
Press the power button in the center.
The red power light on the front side of
blOCk Plus™ will disappear.
When running low on battery, the blOck’s red power lights will begin to blink rapidly.
To conserve battery, turn the blOck OFF when it is not in use.
blOck Plus™ will remain
ON for three hours before
entering standby mode.
50
51
Dustbin
To empty the dustbin:
1
2
3
4
Push the center black button on Bob’s
back to release the dustbin and pull.
Open the transparent gate to empty the
bin.
You may wipe the dustbin with a dry
cloth or brush it with the cleaning tool.
When done, replace the transparent gate
and slide the dustbin back into Bob.
52
53
Never wash the dustbin nor fill
it with water or any other fluid.
Filters
You will see three filter layers:
Three filters are located inside the dustbin’s ceiling. These filters capture fine particles
and allergens, and prevent them from escaping the dustbin.
Mesh filter 1
for larger particles
To remove the filters:
Electrostatic filter 2
for fine particles
1
2
HEPA filter 3
for sub-micron particles
First eject the dustbin.
Then pull the filter’s frame towards you.
3
2
1
Use the cleaning tool to brush dust off the filters. It is recommended that you change
Bob’s filters every 6 months, depending on the frequency and intensity of his cleaning.
54
55
Main Brush
It is recommended that you remove and clean Bob’s main brush on a weekly basis.
To do so:
To reinstall the brush:
1
2
1
2
3
Replace the end piece and insert the
opposite end of the brush into the square
indentation inside Bob.
Lastly, re-tighten the screw.
Remove the screw se-
curing Bob’s main brush
using a flat head screw-
driver.
Use the cleaning tool to
remove hair and debris
from both ends of the
brush as well as the com-
partment inside Bob.
You may use a pair of
scissors to cut away any
hair or threads wrapped
around the brush, or a
pair of tweezers to re-
move congestion from the
notches where the main
brush is held.
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57
Side Brush
It is recommended that you remove and clean Bob’s side brush on a weekly basis.
To do so:
Bob’s side brush extends his reach and allows him to sweep along corners and walls.
When Bob is first delivered to you, his side brush is not installed.
To do so:
Use the flat head screwdriver and short screw included in Bob’s box to secure
the side brush into the empty socket on Bob’s underside.
1
2
3
Remove the side brush
using a flat head screw-
driver.
Use the cleaning tool to
brush off hair tangled
around the side brush as
well as the socket where
the side brush is held.
Replace the side brush
and re-tighten the screw.
58
59
Battery
Replacing Bob’s Battery
3
4
1
2
Plug the new battery in and slide it into
the empty compartment.
Re-tighten the screws on the battery
cover.
Remove the battery cover on Bob’s
underside using a Phillips head screw-
driver.
Lift the battery out of its compartment,
and unplug the connecting wires.
Storing Bob
If you are not using Bob for an extended period of time, unplug his charging station,
remove his battery, and store everything in a dry place at room temperature.
60
61
Do not let Bob sit idly with his
power switch ON for more
than a week; switch him OFF
to conserve his battery.
Do not leave Bob
in direct sunlight.
Cleaning Bob’s Sensors
Dirt and dust on Bob’s wall and edge sensors can reduce his performance. Regularly
cleaning these sensors ensures that Bob keeps working at his best.
To do so:
Use a soft cloth slightly moistened with cold water or alcohol to wipe the wall sensors
along Bob’s bumper and the oval-shaped edge sensors on his underside.
Sensors
63
Deactivate Edge Sensors
Dark-colored carpeting and certain floor patterns may seem like edges to Bob’s edge
sensors.
To reactivate Bob’s edge sensors:
If you notice that Bob stops working on your carpet and displays that he feels “some-
thing funny going on” with his edge sensors, then you may need to to temporarily
deactivate them.
1
2
Hold down the CHECKUP button on
Bob’s cover. The 4 bars above “Check
Up” will begin to flash on Bob’s screen.
After the 4 bars stop flashing and dis-
appear, release the CHECKUP button.
Bob’s edge sensors are active again.
To deactivate Bob’s edge sensors:
Caution: When the edge
sensors have been de-
activated, Bob will be
unable to detect stairs
or sharp drops.
1
2
Flip Bob’s power switch ON. Hold down
the CHECKUP button on Bob’s cover.
The 4 bars above “Check Up” will begin
to flash on Bob’s screen.
After the 4 bars flash 7 times and remain
still, release the CHECKUP button. The
4 bars above “Check Up” will remain on.
This means Bob’s edge sensors are de-
activated.
check up
check up
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65
Troubleshooting
& Home Checkup
Test
Troubleshooting
Oops! I feel there’s something funny going on with my:
When Bob is experiencing some difficulty, he will notify you by displaying on his
Edge Sensors
screen “Oops! I feel there’s something funny going on with my:” along with the name
of the part having an issue.
The edge sensors are blocked or dirty. Bob’s four, oval-shaped edge sensors are
located on his underside, near his bumper.
If after attempting the suggested solutions Bob’s problem persists, you may want to
perform a home checkup test on him (see next section). You may also contact our
What to do:
Clean the sensors using a clean, dry cloth or compressed air.
If Bob is continually having trouble with his edge sensors while working on dark-
colored carpeting, you may need to deactivate them.
Not a fan of reading? Visit owners.bobsweep.com for handy video guides, or scan
this QR code:
To deactivate Bob’s edge sensors:
Hold down the CHECKUP button on Bob’s cover. The 4 bars above “Check
Up” will begin to flash on Bob’s screen. After the bars flash 7 times and remain
still, release the CHECKUP button. [Refer to page 61]
Touch Sensors
There is a small piece of debris trapped underneath Bob’s bumper that is interfering
with his touch sensors.
What to do:
• Slowly and carefully tap on Bob’s bumper to force the obstacle out.
• Use compressed air to clear out dust and debris trapped underneath
the bumper.
Press the corner ends of the bumper until you hear a tiny “click” sound. If the bumper
is not clicking on its ends, the touch sensors may need to be replaced.
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69
Left Wheel
Wall Sensors
Something is blocking the left wheel.
The wall sensors are blocked or dirty.
What to do:
What to do:
Use the cleaning tool or compressed air to remove any dust or debris that may
be jamming the left wheel.
• Do a visual check of the transparent stripe on Bob’s bumper. If it is too dirty
for you to see what is behind it, wipe it with a clean, damp cloth.
• To ensure nothing is jammed under the bumper, gently tap it and use
compressed air to clear it of debris.
Main Brush
The main brush is unable to move freely.
Dustbin
What to do:
Bob’s dustbin is not properly installed, or the metal contact points on the dustbin’s
bottom are dirty.
• Remove the main brush using a flat head screwdriver, and clean it thoroughly
from end to end.
• You may use a pair of scissors to cut hair or thread wrapped around Bob’s
brush, or a pair of tweezers to remove congestion from the square metal
indentation where the main brush is held.
What to do:
• Remove Bob’s dustbin and empty it.
• Turn the dustbin around and gently wipe the two metal connectors
on its bottom.
• Lastly, clean the metal contact points in the space inside Bob where the
dustbin is inserted.
If Bob has trouble cleaning on
shag carpet or rug, you may
remove his main brush and
allow him to vacuum without it.
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Home Checkup Test
Right Wheel
Something is blocking the right wheel.
If Bob is not performing as well as he used to, you can diagnose the problem with a
simple home checkup test.
What to do:
If Bob fails any part of the checkup test, he may need a replacement part. In this case,
please call our customer care center at 1-888-549-8847 for toll-free support in the US
Use the cleaning tool or compressed air to remove any dust or debris that may
be jamming the right wheel.
Power System
Put Bob in Checkup Mode
Bob’s battery is disconnected or has absolutely no juice left.
What to do:
1
2
3
Check Bob’s battery connection.
Place Bob directly onto his charging station and allow him to charge for a
few hours.
Flip Bob’s power switch
OFF.
While holding down the
CHECKUP button on
Bob’s cover, turn Bob’s
power switch ON.
Bob will chirp three times
to let you know he is now
in checkup mode. You
may release the CHECK-
UP button. Do not press
any additional buttons.
If this fails to wake him, then Bob may need a new charging station.
What to do:
Unplug the charging station and plug the adapter directly into the inlet on Bob’s
side. Allow him to charge for a few hours.
If connecting the charging
adapter to Bob fails to
wake him, he likely needs
a new one.
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While in checkup mode,
the word “bObsweep” will
flash on Bob’s screen.
Step One: Edge Sensors
Step Two: Wall Sensors
The 4 bars above the word “Check Up” should be lit on Bob’s display.
Lift Bob about 6 inches (15 cm) off the ground. You should see the 4 bars turn off.
Use a thick, flat, and white surface to imitate a wall and drag it around Bob’s bumper.
The 5 bars below the word “Check Up” should light up one at a time as you move
your imitation wall around Bob’s bumper.
If all 4 bars turn off while Bob is lifted, place Bob back on the floor and continue on to
the next step without pressing any additional buttons.
If all 5 bars light up, you may move on to the next step of the checkup test. Do not
press any additional buttons.
check up
check up
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Step Three: Touch Sensors
Step Four: Charging Station
Press the left side of Bob’s bumper and the bar to the left of the word “Check Up”
should light up; press the right side of the bumper and the bar to the right of “Check
Up” should light up.
The charging station must be synced and plugged in for this step of the checkup test.
Next, press the GO! button on Bob’s cover.
Place Bob directly in front of his charging station, about 1 ft away. Keep blOck Plus
away from Bob so its signal does not interfere with the test.
Press the center of the bumper and both bars on either side of the word “Check Up”
should light up at the same time.
The words “Deep Clean,” “Quick Clean,” and “Touch Up” should be lit on Bob’s
display.
If both bars light up correctly, you may move on to the next step of the checkup test.
deep
clean
quick
touch
clean (30M) up (15M)
cleaning mode
waffle
track
spiral
track
wall
track
check up
“Deep Clean” and “Touch Up” represent the station’s sensors. If either one of them
fails to light up, then there is likely something wrong with Bob’s charging station.
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The word “Quick Clean” represents the signal on Bob’s front. If it fails to light up, then
it is likely Bob needs a new bumper transmitter.
If all three words light up correctly, you may move on to the next step of the checkup test.
Step Five: blOck Plus™
Step Six: Display Screen
blOck Plus™ must be synced and turned ON for this step of the checkup test. Unplug
the charging station so its signal does not interfere with this test.
Press the GO! button on Bob’s cover once more. Each icon on Bob’s screen will light
up in a repeating rotation.
Place blOck Plus™ with its digital beam directly facing Bob’s front. blOck Plus emits a
digital boundary from both its front and left sides. Test both boundaries to ensure that
they are working properly. The word “Deep Clean” should light up when it senses a
signal from either side of blOck Plus.
Once the cycle has finished, you may move on to the next step of the checkup test.
If Bob responds to blOck Plus’s signals, you may move on to the next step of the test.
deep
clean
quick
touch
clean (30M) up (15M)
cleaning mode
waffle
track
spiral
track
wall
track
deep
clean
quick
touch
clean (30M) up (15M)
cleaning
cleaning mode
waffle
track
spiral
track
wall
track
charging
Oops! feel there’s something funny
I
going on with my:
Edge Sensors
Touch Sensors Dustbin
Obstacle Sensors
check up
Left Wheel
Main Brush
Right Wheel
Power System
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Step Seven: Brush and Suction Power
Step Eight: UV Light and Wheels
Press the CLEANING MODE button on Bob’s cover.
Lift Bob off the floor to keep him from running away! Next, press the CHARGE button
and his wheels should drive forward.
Both the side brush and the main brush should start rotating and you should feel air
flowing from the back of the dustbin.
Flip Bob over and you should see his UV lamp lit. Do not look directly into the UV
lamp.
If Bob’s main brush is having difficulty moving, Bob will let you know by indicating on
his screen that there is “something funny going on” with his main brush.
Press the CHARGE button once more. Bob’s wheels should drive backwards and his
UV lamp should turn off.
If Bob’s vacuum motor is behaving oddly or if his dustbin has been removed, he will
indicate that there’s “something funny going on” with his dustbin.
If Bob is having difficulty rotating either one of his wheels, he will indicate on his
screen that there is “something funny going on” with either one of them.
Move on to the next step of the checkup test if all parts are working properly.
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Warranty Information
If Bob completes the checkup test without any issues, then his internal parts are
doctors at the bObsweep hospital are always ready to help!
Every bObsweep PetHair Plus purchased from an authorized seller and used
anywhere in the world includes a 2-year limited warranty, 5 years of subsidized visits
to the bObsweep hospital, and a lifetime of customer support. The warranty covers
the battery and all labor and parts, except consumables like brushes, filters, and
mopping cloths. Postal charges are not covered by the warranty.
Additional coverage plans are available for purchase at
Even after Bob’s 2-year warranty is over, replacement parts and visits to the bObsweep
hospital are subsidized between 25% – 50% for 5 years from the date he was first
purchased.
To activate Bob’s warranty, keep your original receipt and register him online at
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Bob’s Cleaning Behavior
Bob’s Challenges
Bob’s cleaning pattern may look quite different from the way a human would clean:
he may spin in a gradually widening circle, follow along walls, or zigzag across a small
area. Sometimes he may seem to be ignoring some spaces or spending too much
time on others — but don’t worry! Bob’s dirt sensors tell him to pay more attention to
particularly dusty or soiled areas. Rest assured, Bob will efficiently clean your home
within the course of a full cycle — just check his dustbin for the evidence!
Unique Furniture
Bob is designed to maneuver around furniture of most shapes and sizes, but certain
configurations may confuse him temporarily. Bob may sometimes find it difficult to
clean under chairs with narrow legs, or furniture that is too low for his bumper sensors
to detect. Specialty furniture, such as desk chairs with wheels or stools with circular
bases, may also confuse him for a moment — but don’t worry, Bob usually finds his
way around with time.
It is best to let Bob work in his own way, even if his movements appear odd. Moving
him around, manipulating his movements, or picking him up may confuse him and
disrupt his cycle.
Edge Sensors
Bob uses infrared light to detect edges and stairs; because dark-colored carpet ab-
sorbs most light, it may seem like an edge to Bob’s sensors. If Bob indicates on his
screen that there is “something funny going on” with his edge sensors, you may need
to temporarily deactivate them. To do so, simply hold down the CHECKUP button
on Bob’s cover until the 4 bars above “Check Up” flash 7 times and remain lit on his
screen [refer to page 61]. Just remember that while Bob’s sensors are deactivated, he
will not be able to detect edges or stairs!
If you wish to control Bob’s movements manually, you may use the navigational
buttons on his FullCommand™ remote. If your rooms are divided by higher ledges
than Bob is able to climb, you may block off the area using blOck Plus™.
Main Brush
Bob’s main brush, which is designed to reach deep into carpet, may also have trouble
turning on rugs with long fibers or fringes. You may tuck fringes underneath rugs or
remove Bob’s main brush and see how he performs without it.
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FAQs
Wet/Dry Mop
1. Where can I find Bob’s how-to videos?
Bob’s wet/dry mop, which is attached to his bottom, is designed to sit flat against
the floor and leave behind a sparkling trail. Because of this, Bob may have a tough
time climbing over elevated surfaces while mopping. Make sure to remove Bob’s mop
when he is not cleaning smooth surfaces such as tile or hardwood.
Bob’s “training” videos can be found at Bob’s Owners’ Corner: http://owners.
bobsweep.com.
2. How long should Bob’s battery last?
The exact time depends on the type of surface Bob is cleaning as well as the age of
the battery. Generally, the smoother the surface (hardwood or tile, for example), the
longer the battery will last. When fully charged, a brand new Bob usually cleans for
just over an hour.
Inclines
Sometimes Bob will attempt to drive up angled surfaces, getting stuck for a few min-
utes before deciding to clean somewhere else. This is because Bob wants to cover
every spot in your home and will try his hardest to overcome any obstacle!
3. How do I know that my Bob has fully charged and is ready to clean?
When Bob charges using the adapter or charging station, the battery bars on his
display screen flash and the word “Charging” lights up. When Bob has fully charged,
the battery bars remain still and the word “Charging” disappears.
As long as Bob does not indicate on his screen that there is a problem, let him find
his own way around your home and continue cleaning. Take note of the areas Bob
finds the most challenging, and if possible spread or adjust some of your furniture
accordingly.
4. How often should I empty the dustbin?
The Solution: blOck Plus™
Bob’s dustbin has a 1L capacity — three times larger than most robotic vacuum
cleaners on the market today! This means you may not need to empty the dustbin
immediately after every cleaning. Depending on the size of the room and the amount
of particles piled up, Bob can complete approximately six cleaning cycles before he
fills his dustbin. Simply remove the dustbin and check to see if emptying is necessary.
If Bob finds a part of your home challenging to clean, use blOck Plus™ to keep him
away. blOck Plus™ emits 2 digital boundaries: one from its left side, and the other
from its front. You may use one or both, depending on your preference. Refer to page
46 of this manual for detailed instructions on how to sync and use blOck Plus™.
5. How often should I clean Bob’s brushes?
Bob’s brushes do a lot of the work picking up hair and debris, so it is recommended
that you clean the main and side brushes weekly if you are using Bob regularly. To
thoroughly clean the brushes, remove them using a flat head screwdriver. Remember
to clean the notches in Bob’s interior that hold his brushes in place. This ensures the
brushes stay in peak condition for a long time.
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6. My Bob won’t turn on no matter what I do.
9. I am having problems removing Bob’s brush.
If Bob does not start after flipping his power switch ON, his battery has likely drained
too low to operate. To recharge him, place him directly onto his charging station with
the metal plates on his underside lined up with the nodes on his station. Let Bob
recharge fully before asking him to clean again. When Bob charges, the battery bars
on his display screen flash and the word “Charging” lights up. When Bob has fully
charged, the battery bars remain still and the word “Charging” disappears.
If the main or side brushes are difficult to remove, it is likely because hair, string, and/
or other debris have been caught in them and are clogging the areas where they at-
tach to Bob. It is best to clean Bob’s brushes about once a week to prevent buildup.
You can use scissors to cut away hair wrapped around the brushes until you are able
to remove them. You may need to gently pull the main brush up or down to reach the
corners, but do not force the brush out as this can damage it.
7. Why is Bob beeping?
10. Bob gets stuck under my furniture or travels over wires that tangle up his brush.
How can I stop him from going into these areas?
If Bob maneuvers under a piece of furniture and there is only one open entrance, he
may need a few minutes to figure out how to escape on his own. You will not need
to assist him when this happens, unless Bob stops cleaning completely and starts
beeping.
Bob beeps once every 2 minutes when he is on standby mode. To conserve battery,
turn his power switch OFF. You may also mute Bob’s beeping by pressing the MUTE
button on his cover or FullCommand™ remote.
Bob also beeps when he encounters a problem cleaning and needs assistance. In
this instance, he will also identify the source of the issue directly on his screen. Con-
sult the Troubleshooting section of this manual to see what to do when Bob is having
trouble with one of his parts.
If you would like Bob to avoid a certain area, such as an area with lots of wires, you
may use blOck Plus to create one or two digital boundaries.
8. Bob is having trouble finding his charging station. Where is the best place to put
his station?
Bob will find his station more easily if it you place it in a central location with plenty of
space around it, so that he may detect it from afar. In order for Bob to dock properly,
be sure to place the charging station against a wall on a flat, level surface.
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11. Why does Bob start up when I did not tell him to clean?
13. Bob is telling me there’s “something funny going on” with one of his parts. How
can I fix this?
Bob will start up on his own when he is scheduled to clean, or when his auto-re-
sume feature is enabled. Bob’s weekly cleaning schedule is displayed on his Full-
Command™ remote. Bob will automatically start cleaning on the time and days of
the week visible below “Scheduled Cleanings.” Bob works on a 24 hour clock, so if
he is scheduled to clean at 01:00, then he will begin working at 1 am; if he is sched-
uled to clean at 13:00, then he will begin working at 1 pm. To reset Bob’s schedule,
press the SET CLEANING SCHEDULE button on his remote and input the time of
your choosing.
Bob notifies you directly on his screen the specific reason his work has been in-
terrupted. This intelligent, self-scanning feature allows you to identify the source of
the problem quickly. If “something funny” is going on with one of Bob’s parts, the
problem can usually be solved with simple procedures. Consult the Troubleshooting
section of this manual to see the most probable solutions.
14. What is the best way to clean Bob’s wheels?
Use the cleaning tool or compressed air to clear the creases of the wheels. For a
more thorough clean, wipe the sides and bottoms of the wheels as they spin during
checkup mode (see the Home Checkup Test section of this manual).
When Bob is on auto-resume mode, the word “bbgo” is visible on his FullCom-
mand™ remote, below “Scheduled Cleanings.” This means Bob will automatically
begin cleaning after he has fully charged. To disable auto-resume, press the SET
CLEANING SCHEDULE button on Bob’s remote. Then press STOP. “bbgo” will reset
to the last time saved. Press SET CLEANING SCHEDULE again to save your settings.
15. My Bob just stopped cleaning and his screen turned off. What do I do next?
Like other electronic devices with a CPU (computers, smartphones, etc.), Bob may
experience a momentary halt in his operating system. You can usually get Bob back
to work by simply turning his power switch OFF and ON again. If this does not solve
the issue, Bob might need a manual restart. You can restart him by flipping his power
switch OFF and plugging the charging adapter directly into the inlet on his side. Leave
him to charge for at least 2 hours to fully refresh his system.
12. When should I use the different cleaning modes?
Deep Clean is Bob’s default mode and gives him enough time to thoroughly cover a
large area. If you would like to clean a smaller area, you may use Quick Clean mode,
which lasts 30 minutes, or Touch Up mode, which lasts 15 minutes.
Waffle Track and Spiral Track are best used when cleaning a small spill. When Waffle
Track is selected, Bob travels in a grid pattern; when Spiral Track is selected, Bob
travels in a gradually widening circle. Select Wall Track to make Bob travel along the
edges of your room.
16. I have a question and need to contact Bob’s support team. How do I do that?
Our devoted team is always eager to help you! You can reach us by phone or e-mail.
Call us toll free 1-888-549-8847 for support in Canada and the United States, or
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To watch Bob’s how-to, repair, and troubleshooting videos; order parts; and connect
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