BROTHER HL L2370DW User Manual

Reference Guide  
Brief explanations for routine operations  
HL-L2350DW  
HL-L2370DW  
HL-L2370DWXL  
Brother recommends keeping this guide next to your Brother machine for quick reference.  
Online User's Guide  
For more advanced instructions, information, and  
product specifications, see the Online User's  
The Online User's Guide Helps You Get the Most  
Out of Your Machine  
We hope that you find this guide helpful. To learn more about your machine's features, please  
take a look at our Online User's Guide. It offers:  
Quicker Navigation!  
Search box  
Navigation index in a separate panel  
Comprehensive Format!  
Every topic in one guide  
Simplified Layout!  
Step-by-step instructions  
Feature summary at the top of the page  
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1. Search Box  
2. Navigation  
3. Summary  
4. Step-by-Step Instructions  
To View Online User's Guides  
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.  
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(Windows )  
You can also access your machine's guides using Brother Utilities. The Brother Utilities tool is  
included in the standard installation and, when installed, you can find it either as a shortcut on  
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your desktop, or from the Windows Start menu.  
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Questions or Problems? Take a Look at our FAQs,  
Solutions, and Videos Online.  
Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at  
Provides several ways to search  
Displays related questions for more information  
Receives regular updates based on customer feedback  
©2017 Brother Industries, Ltd. All rights reserved.  
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General Information  
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Control Panel Overview  
The control panel will vary depending on your model.  
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1. LCD (Liquid Crystal Display)  
Displays messages to help you set up and use your machine.  
Wireless Models:  
A four-level indicator shows the wireless signal strength if you are using a wireless  
connection.  
2.  
Power On/Off Button  
• Turn on the machine by pressing  
.
• Turn off the machine by pressing and holding  
for a few seconds before going off.  
. The LCD displays [Shutting Down]  
3. Network Buttons  
• Wired Models:  
Network  
Press Network to set up wired network settings.  
• Models with Wireless Function:  
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WiFi  
Press the WiFi button and launch the wireless installer on your computer. Follow the on-  
screen instructions to set up a wireless connection between your machine and your  
network.  
When the WiFi light is on, your Brother machine is connected to a wireless access point.  
When the WiFi light blinks, the wireless connection is down, or your machine is in the  
process of connecting to a wireless access point.  
4. Menu Buttons  
OK  
Press to store your machine settings. After you change a setting, the machine returns to  
the previous menu level.  
Back  
• Press to go back one level in the menu.  
• Press to select the previous digit when setting numbers.  
a or b ( + or -)  
• Press to scroll through menus and options.  
• Press to enter a number or to increase or decrease the number. Press and hold down a  
or b to scroll faster. When you see the number you want, press OK.  
5. Go Button  
• Press to clear certain error messages. To clear all other errors, follow the control panel  
instructions.  
• Press to print any data remaining in the machine's memory.  
• Press to select the displayed option. After you change a setting, the machine returns to  
Ready Mode.  
• Press and hold Go for about two seconds to cancel a print job.  
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Load Paper  
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Load Paper in the  
Paper Tray  
Use the paper tray when printing on the  
following media:  
Load Paper in the  
Manual Feed Slot  
Use the Manual Feed Slot when printing on  
the following media:  
Plain paper  
Thin paper  
Plain paper  
Thin paper  
Recycled paper  
Thick paper  
Recycled paper  
Bond paper  
Thick paper  
Labels  
• Adjust the guides  
• Fan the paper  
• Adjust the guides  
Envelopes  
• Use both hands to  
insert one sheet of  
paper  
• Do not exceed this  
mark  
• Continue pressing  
the paper against  
the rollers for  
about two  
seconds, or until  
the machine grabs  
the paper and  
pulls it in further  
For more information, see the Online User's  
Guide: Load Paper in the Paper Tray.  
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Open the back cover (face up output tray) before  
printing to let the printed paper exit onto the face up  
output tray.  
For more information, see the Online User's  
Guide: Load and Print Paper in the Manual  
Feed Slot.  
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Troubleshooting  
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Use this section to resolve problems you may encounter when using your Brother machine.  
Identify the Problem  
Even if there seems to be a problem with your machine, you can correct most problems yourself.  
First, check the following:  
• The machine's power cord is connected correctly and the machine's power is on.  
• All of the machine's orange protective parts have been removed.  
• (For network models) The access point (for wireless network), router, or hub is turned on and  
its link indicator is blinking.  
• Paper is inserted correctly in the paper tray.  
• The interface cables are securely connected to the machine and the computer.  
• Check the machine's status on your machine or in Brother Status Monitor on your computer.  
Find the Error  
Find the Solution  
Using the Status Monitor  
• A green icon indicates the normal stand-by  
condition.  
• Double-click the  
icon in the task tray.  
• A yellow icon indicates a warning.  
• A red icon indicates an error has occurred.  
• A gray icon indicates the machine is  
offline.  
• Click the Troubleshooting button to  
access Brother's troubleshooting website.  
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• (Windows ) If you select the Load Status  
Monitor on Startup check box, the Status  
Monitor will launch automatically each time  
you start your computer.  
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Find the Error  
Find the Solution  
Using the LCD  
1. Follow the messages on the LCD.  
2. If you cannot resolve the error, see the  
Online User's Guide: Error and  
Maintenance Messages or go to your  
model's FAQs & Troubleshooting page  
on the Brother Solutions Center at  
Error and Maintenance Messages  
For information on the most common error and maintenance messages, see the Online User's  
Guide.  
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.  
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Paper Jams  
An error message indicates where the paper is stuck in your machine.  
Error messages:  
1. Jam Rear  
2. Jam 2-sided  
3. Jam Tray  
4. Jam Inside  
See the messages in Brother Status Monitor on your computer.  
Solutions for Wireless Connection  
If you cannot connect your Brother machine to the wireless network, see the following:  
Online User's Guide: Print the WLAN Report  
Quick Setup Guide: Alternative wireless setup  
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.  
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Appendix  
B
Supplies  
When the time comes to replace supplies, such as the toner or drum, an error message will  
appear on your machine's control panel or in the Status Monitor. For more information about the  
supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother  
dealer.  
• The supply order number will vary depending on your country and region.  
Toner Cartridge  
Standard Toner:  
Supply order No.  
Approximate Life (Page  
Yield)  
Applicable Models  
TN-730  
HL-L2350DW/HL-L2370DW/  
HL-L2370DWXL  
Approximately 1,200 pages  
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Approximate cartridge yield is declared in accordance with ISO/IEC 19752.  
A4/Letter simplex pages  
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High Yield Toner:  
Supply order No.  
Approximate Life (Page  
Yield)  
Applicable Models  
TN-760  
HL-L2350DW/HL-L2370DW/  
HL-L2370DWXL  
Approximately 3,000 pages  
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Approximate cartridge yield is declared in accordance with ISO/IEC 19752.  
A4/Letter simplex pages  
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Super High Yield Toner:  
Supply order No.  
Approximate Life (Page  
Yield)  
Applicable Models  
TN-770 (US only)  
HL-L2370DW/HL-L2370DWXL  
Approximately 4,500 pages  
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Approximate cartridge yield is declared in accordance with ISO/IEC 19752.  
A4/Letter simplex pages  
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Drum Unit  
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Supply order No. Approximate Life (Page Yield) Applicable Models  
DR-730  
HL-L2350DW/HL-L2370DW/  
HL-L2370DWXL  
Approximately 12,000 pages  
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Approximately 12,000 pages based on 1 page per job [A4/Letter simplex pages]. The number of pages may be  
affected due to a variety of factors including but not limited to media type and media size.  
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If you are using Windows , double-click the Brother Creative Center icon  
on your  
desktop to access our FREE website designed as a resource to help you easily create and print  
customized materials for business and home use with photos, text and creativity.  
Mac users can access Brother CreativeCenter at this web address:  
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Print Using Your Mobile Device  
Brother iPrint&Scan for Mobile allows you to use features of your Brother machine directly from  
your mobile device, without using a computer. The Mobile Print/Scan Guide for Brother  
iPrint&Scan contains information on printing from your mobile device. Go to your model's  
Manuals page on the Brother Solutions Center at support.brother.com to see the guide.  
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Brother International Corporation  
200 Crossing Boulevard  
P.O. Box 6911  
Bridgewater, NJ 08807-0911 USA  
Brother International Corporation (Canada) Ltd.  
1 rue Hôtel de Ville,  
Dollard-des-Ormeaux, QC, Canada H9B 3H6  
Visit us on the World Wide Web  
These machines are approved for use in the country of purchase only. Local Brother  
companies or their dealers will support only machines purchased in their own countries.  
USA/CAN  
Version 0  

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