BROTHER HL L2325DW User Manual

• Load and Print Using the Paper Tray

Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray

Load and Print Using the Paper Tray

• Load Paper in the Paper Tray

Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper

Tray

Load Paper in the Paper Tray

•

If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears

on the LCD asking if you want to change the paper size and paper type. Change the paper size and paper

type settings if needed, following the LCD instructions.

•

When you load a different size and type of paper in the tray, you must also change the Paper Size and

Paper Type settings in the machine, or on your computer.

1. Pull the paper tray completely out of the machine.

2. Press and slide the paper guides to fit the paper.

Press the green release levers to slide the paper guides.

For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out

the back of the paper tray. (Legal and Folio size paper are not available in some regions.)

3. Fan the stack of paper well.

4. Load paper in the paper tray with the printing surface face down.

5. Make sure the paper is below the maximum paper mark (b b b).

Overfilling the paper tray will cause paper jams.

6. Slowly push the paper tray completely into the machine.

7. Lift the support flap to prevent paper from sliding off the output tray.

Related Information

Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot

Load and Print Paper in the Manual Feed Slot

• Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual

Feed Slot

• Load and Print on Thick Paper and Labels in the Manual Feed Slot

• Load and Print on Envelopes in the Manual Feed Slot

Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print

Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot

Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond

Paper in the Manual Feed Slot

When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on

your computer at the same time.

1. Lift the support flap to prevent paper from sliding off the face down output tray.

2. Open the manual feed slot cover.

3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper you are using.

4. Using both hands, put one full sheet of paper in the manual feed slot until the front edge touches the paper

feed roller. When you feel the machine pull it in, let go.

•

Load paper into the manual feed slot with the printing surface facing up.

Make sure the paper is straight and in the correct position in the manual feed slot. If it is not, the paper

may not be fed correctly, resulting in a skewed printout or a paper jam.

5. Send your print job to the machine.

Change your print preferences in the Print screen before sending the print job from your computer.

6. After the printed page comes out from the machine, load the next sheet of paper in the manual feed slot.

Repeat for each page that you want to print.

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Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on

Thick Paper and Labels in the Manual Feed Slot

Load and Print on Thick Paper and Labels in the Manual Feed Slot

When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on

your computer at the same time.

1. Open the machine's back cover (the face up output tray).

The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot.

2. On the front of the machine, open the manual feed slot cover.

3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using.

4. Using both hands, put one full sheet of paper in the manual feed slot until the front edge touches the paper

feed roller. When you feel the machine pull it in, let go.

•

Load paper into the manual feed slot with the printing surface facing up.

Pull the paper out completely if you must reload the paper into the manual feed slot.

Do not put more than one sheet of paper in the manual feed slot at one time, as it may cause a jam.

Make sure the paper is straight and in the correct position in the manual feed slot. If it is not, the paper

may not be fed correctly, resulting in a skewed printout or a paper jam.

5. Send your print job to the machine.

Change your print preferences in the Print screen before sending the print job from your computer.

6. After the printed page comes out from the back of the machine, load the next sheet of paper in the manual

feed slot. Repeat for each page that you want to print.

7. Close the back cover (the face up output tray) until it locks in the closed position.

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Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on

Envelopes in the Manual Feed Slot

Load and Print on Envelopes in the Manual Feed Slot

When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on

your computer at the same time.

1. Open the machine's back cover (the face up output tray).

The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot.

2. Pull down the two green levers, one on the left side and one on the right side, as shown in the illustration.

3. On the front of the machine, open the manual feed slot cover.

4. Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using.

5. Using both hands, put one envelope in the manual feed slot until the front edge touches the paper feed roller.

When you feel the machine pull it in, let go.

•

Load the envelope into the manual feed slot with the printing surface facing up.

Pull the envelope out completely when you reload the envelope into the manual feed slot.

Do not put more than one envelope in the manual feed slot at one time, as it may cause a jam.

Make sure the envelope is straight and in the correct position on the manual feed slot. If it is not, the

envelope may not be fed correctly, resulting in a skewed printout or a paper jam.

6. Send your print job to the machine.

Change your print preferences in the Print dialog box before sending the print job from your computer.

Settings

Options for Envelopes

Paper Size Com-10

Monarch

Media Type Envelopes

Env. Thick

Env. Thin

7. After the printed envelope comes out of the machine, put in the next envelope. Repeat for each envelope that

you want to print.

8. When you have finished printing, return the two green levers you adjusted in the earlier step back to their

original positions.

9. Close the back cover (the face up output tray) until it locks in the closed position.

Related Information

• Change the Paper Size and Paper Type

Home > Paper Handling > Paper Settings

Paper Settings

• Change the Check Paper Size Setting

Home > Paper Handling > Paper Settings > Change the Paper Size and Paper Type

Change the Paper Size and Paper Type

When you change the size and type of the paper you load in the tray, you must change the Paper Size and

Paper Type settings on the LCD at the same time.

1. Press a or b to display the [General Setup]option, and then press OK.

2. Press a or b to display the [Tray Setting]option, and then press OK.

3. Press a or b to display the [Paper Type]option, and then press OK.

4. Press a or b to display the paper type you want, and then press OK.

5. Press a or b to display the [Paper Size]option, and then press OK.

6. Press a or b to display the paper size you want, and then press Go.

Related Information

• Paper Settings

Home > Paper Handling > Paper Settings > Change the Check Paper Size Setting

Change the Check Paper Size Setting

When you turn on your machine's Check Size setting, the machine displays a message when you remove a

paper tray, asking if you changed the paper size and paper type.

The default setting is On.

1. Press a or b to display the [General Setup]option, and then press OK.

2. Press a or b to select the [Tray Setting]option, and then press OK.

3. Press a or b to select the [Check Size]option, and then press OK.

4. Press a or b to select the [On]or [Off]option, and then press Go.

Related Information

• Paper Settings

Home > Paper Handling > Unprintable Area

Unprintable Area

The measurements in the table below show maximum unprintable areas from the edges of the most commonly-

used paper sizes. The measurements may vary depending on the paper size or settings in the application you

are using.

Do not attempt to print into these areas; your output will not reflect anything in these areas.

Usage

Document Size

Top (1)

Left (2)

Bottom (3)

Right (4)

Letter

0.16 in. (4.23 mm)

Legal

Related Information

• Paper Handling

Home > Paper Handling > Recommended Print Media

Recommended Print Media

To get the best print quality, we recommend using the paper listed in the table.

Paper Type

Item

Plain Paper

Xerox 4200DP 20 lb

Hammermill Laser Print

(24 lb = 90 g/m )

Recycled Paper

Labels

No specific brand recommended

Avery laser labels white #5160

No specific brand recommended

Envelopes

Related Information

• Paper Handling

Related Topics:

• Change the Default Print Settings (Windows)

Home > Paper Handling > Using Special Paper

Using Special Paper

Always test paper samples before purchasing them to ensure desirable performance.

•

DO NOT use inkjet paper; it may cause a paper jam or damage your machine.

If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit

degraded performance.

Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct

sunlight and heat.

IMPORTANT

Some types of paper may not perform well or may cause damage to your machine.

DO NOT use paper:

•

that is highly textured

that is extremely smooth or shiny

that is curled or warped

that is coated or has a chemical finish

that is damaged, creased or folded

that exceeds the recommended weight specification in this guide

with tabs and staples

with letterheads using low temperature dyes or thermography

that is multipart or carbonless

that is designed for inkjet printing

If you use any of the types of paper listed above, they may damage your machine. This damage is not

covered under any Brother warranty or service agreement.

Related Information

• Paper Handling

Home > Print

• Print from Y o ur Computer (Windows)

• Print from Y o ur Computer (Mac)

• Cancel a Print Job

• T e st Print

Home > Print > Print from Your Computer (Windows)

Print from Your Computer (Windows)

• Print a Document (Windows)

• Print Settings (Windows)

• Monitor the Status of the Machine from Y o ur Computer (Windows)

Home > Print > Print from Y our Computer (Windows) > Print a Document (Windows)

Print a Document (Windows)

1. Select the print command in your application.

2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or

preferences button.

The printer driver window appears.

3. Make sure you have loaded the correct size paper in the paper tray.

4. Click the Paper Size drop-down list, and then select your paper size.

5. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.

If your application contains a similar setting, we recommend that you set the orientation using the

application.

6. Type the number of copies (1-999) you want in the Copies field.

7. Click the Media Type drop-down list, and then select the type of paper you are using.

8. To print multiple pages on a single sheet of paper or print one page of your document on multiple sheets,

click the Multiple Page drop-down list, and then select your options.

9. Change other printer settings, if needed.

10. Click OK.

11. Complete your print operation.

Related Information

• Print from Y o ur Computer (Windows)

Related Topics:

• Print Settings (Windows)

Home > Print > Print from Y our Computer (Windows) > Print Settings (Windows)

Print Settings (Windows)

Basic Tab

1. Paper Size

Select the size of the paper you want to use. You can either choose from standard paper sizes or create a

custom paper size.

2. Orientation

Select the orientation (portrait or landscape) of your printout.

If your application contains a similar setting, we recommend that you set the orientation using the application.

3. Copies

Type the number of copies (1-999) that you want to print in this field.

Collate

Select this option to print sets of multi-page documents in the original page order. When this option is

selected, one complete copy of your document will print, and then reprint according to the number of

copies you choose. If this option is not selected, then each page will print according to the number of

copies chosen before the next page of the document is printed.

4. Media Type

Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts

its print settings according to the selected media type.

5. Resolution

Select the print resolution. As print resolution and speed are related, the higher the resolution, the longer it

will take to print the document.

6. Print Settings

Select the type of document you want to print.

Manual Settings...

Specify advanced settings such as brightness, contrast, and other settings.

Graphics

Use Printer Halftone

Select this option to use the printer driver to express halftones.

Brightness

Specify the brightness.

Contrast

Specify the contrast.

Graphics Quality

Select either Graphics or Text for the best print quality, based on the type of document you are

printing.

Improve Gray Printing

Select this option to improve the image quality of shaded areas.

Improve Pattern Printing

Select this option to improve the pattern printing if printed fills and patterns are different from the

fills and patterns you see on your computer screen.

Improve Thin Line

Select this option to improve the image quality of thin lines.

Use System Halftone

Select this option to use Windows to express halftones.

TrueType Mode (Available only for certain models)

Mode

Select how the fonts are processed for printing.

Use Printer TrueType Fonts

Select whether to use built-in fonts for the font processing.

7. Multiple Page

Select this option to print multiple pages on a single sheet of paper, or print one page of your document on

multiple sheets.

Page Order

Select the page order when printing multiple pages on a single sheet of paper.

Border Line

Select the type of border to use when printing multiple pages on a single sheet of paper.

8. 2-sided / Booklet

Select this option to print on both sides of the paper, or print a document in booklet format using 2-sided

printing.

2-sided Settings button

Click this button to select the type of 2-sided binding. Four types of 2-sided bindings are available for each

orientation.

9. Paper Source

Select the paper source setting according to your print conditions or purpose.

First Page

Select the paper source to use for printing the first page.

Other Pages

Select the paper source to use for printing the second and subsequent pages.

Advanced Tab

1. Scaling

Select these options to enlarge or reduce the size of the pages in your document.

Fit to Paper Size

Select this option to enlarge or reduce the document pages to fit a specified paper size. When you select

this option, select the paper size you want from the drop-down list.

Free [25 - 400%]

Select this option to enlarge or reduce the document pages manually. When you select this option, type a

value into the field.

2. Reverse Print

Select this option to rotate the printed image 180 degrees.

3. Use Watermark

Select this option to print a logo or text on your document as a watermark. Select one of the preset

watermarks, add a new watermark, or use an image file you have created.

4. Header-Footer Print

Select this option to print the date, time and PC login user name on the document.

5. Toner Save Mode

Select this feature to conserve toner by using less toner to print documents; printouts appear lighter, but are

still legible.

6. Administrator

This feature allows you to change the administrator password and restrict various printing functions.

7. User Authentication (Available only for certain models)

This feature allows you to confirm the restrictions for each user.

8. Other Print Options button

Sleep Time

Select this option to set the machine to enter sleep mode immediately after printing.

Macro (Available only for certain models)

Select this feature to print an electronic form (macro), which you have stored in your machine's memory,

as an overlay on the print job.

Density Adjustment

Specify the print density.

Improve Print Output

Select this option to reduce the amount of paper curling and improve the toner fixing.

Skip Blank Page

Select this option to allow the printer driver to automatically detect blank pages and exclude them from

printing.

Print Text in Black

Select this option when you want to print color text in black.

Print Archive

Select this option to save the print data as a PDF file to your computer.

Eco settings

Select this option to reduce printing noise.

Related Information

• Print from Y our Computer (Windows)

Related Topics:

• Print a Document (Windows)

Home > Print > Print from Y our Computer (Windows) > Change the Default Print Settings (Windows)

Change the Default Print Settings (Windows)

When you change an application's print settings, the changes only apply to documents printed with that

application. To change print settings for all Windows applications, you must configure the printer driver

properties.

1. Do one of the following:

•

For Windows Server 2008

Click

(Start) > Control Panel > Hardware and Sound > Printers.

For Windows 7 and Windows Server 2008 R2

Click

(Start) > Devices and Printers.

For Windows 8

Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings,

and then click Control Panel. In the Hardware and Sound group, click View devices and printers.

•

For Windows 10, Windows Server 2016 and Windows Server 2019

Click

> Windows System > Control Panel. In the Hardware and Sound group, click View devices

and printers.

•

For Windows Server 2012

Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings,

and then click Control Panel. In the Hardware group, click View devices and printers.

For Windows Server 2012 R2

Click Control Panel on the Start screen. In the Hardware group, click View devices and printers.

2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printer

properties. If printer driver options appear, select your printer driver.

3. Click the General tab, and then click the Printing Preferences... or Preferences... button.

The printer driver dialog box appears.

•

To configure the tray settings, click the Device Settings tab(Available only for certain models).

To change the printer port, click the Ports tab.

4. Select the print settings you want to use as defaults for all of your Windows programs.

5. Click OK.

6. Close the printer properties dialog box.

Related Information

• Print from Y o ur Computer (Windows)

Home > Print > Print from Y our Computer (Windows) > Monitor the Status of the Machine from Your

Computer (Windows)

Monitor the Status of the Machine from Your Computer (Windows)

The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices,

allowing you to get immediate notification of errors.

•

Do one of the following:

Double-click the

(Windows 7, Windows Server 2008 and Windows Server 2008 R2)

Click (Start) > All Programs > Brother > Brother Utilities.

icon in the task tray.

Click the drop-down list and select your model name (if not already selected). Click Tools in the left

navigation bar, and then click Status Monitor.

(Windows 8 and Windows Server 2012)

Click

(Brother Utilities), and then click the drop-down list and select your model name (if not

already selected). Click Tools in the left navigation bar, and then click Status Monitor.

(Windows 8.1 and Windows Server 2012 R2)

Move your mouse to the lower left corner of the Start screen and click

(if you are using a touch-

based device, swipe up from bottom of the Start screen to bring up the Apps screen). When the Apps

screen appears, tap or click

(Brother Utilities), and then click the drop-down list and select your

model name (if not already selected). Click Tools in the left navigation bar, and then click Status

Monitor.

(Windows 10, Windows Server 2016 and Windows Server 2019)

Click

> Brother > Brother Utilities.

Click the drop-down list and select your model name (if not already selected). Click Tools in the left

navigation bar, and then click Status Monitor.

Troubleshooting

Click the Troubleshooting button to access the troubleshooting website.

Visit the Genuine Supplies website

Click the Visit the Genuine Supplies website button for more information on Brother genuine supplies.

Related Information

• Print from Y our Computer (Windows)

Related Topics:

• Monitor the Status of the Machine from Y o ur Computer (Mac)

Home > Print > Print from Your Computer (Mac)

Print from Your Computer (Mac)

• Print a Document (Mac)

• Print Options (Mac)

Home > Print > Print from Y our Computer (Mac) > Print a Document (Mac)

Print a Document (Mac)

Related Models: HL-L2350DW/HL-L2370DW/HL-L2370DWXL

1. Make sure you have loaded the correct size paper in the paper tray.

2. From an application, such as Apple TextEdit, click the File menu, and then select Print.

3. Select Brother XXX-XXXX (where XXXX is your model name).

4. Type the number of copies you want in the Copies field.

5. Click the Paper Size pop-up menu, and then select your paper size.

6. Select the Orientation option that matches the way you want the document to print.

7. Click the application pop-up menu, and then select Print Settings.

The Print Settings options appear.

8. Click the Media Type pop-up menu, and then select the type of paper you are using.

9. Change other printer settings, if needed.

10. Click Print.

Related Information

• Print from Y o ur Computer (Mac)

Related Topics:

• Print Options (Mac)

Home > Print > Print from Y our Computer (Mac) > Print Options (Mac)

Print Options (Mac)

Related Models: HL-L2350DW/HL-L2370DW/HL-L2370DWXL

Page Setup

1. Paper Size

Select the size of the paper you want to use. You can either choose from standard paper sizes or create a

custom paper size.

2. Orientation

Select the orientation (portrait or landscape) of your printout.

If your application contains a similar setting, we recommend that you set the orientation using the application.

3. Scale

Type a value into the field to enlarge or reduce the pages in your document to fit the selected paper size.

Layout

1. Pages per Sheet

Select the number of pages to print on a single sheet of paper.

2. Layout Direction

Select the page order when printing multiple pages on a single sheet of paper.

3. Border

Select the type of border to use when printing multiple pages on a single sheet of paper.

4. Two-Sided

Select whether to print on both sides of the paper.

5. Reverse page orientation

Select this option to rotate the printed image 180 degrees.

6. Flip horizontally

Select this option to reverse the printed image on the page horizontally from left to right.

Paper Handling

1. Collate pages

Select this option to print sets of multi-page documents in the original page order. When this option is

selected, one complete copy of your document will print, and then reprint according to the number of copies

you choose. If this option is not selected, then each page will print according to the number of copies chosen

before the next page of the document is printed.

2. Pages to Print

Select which pages you want to print (even pages or odd pages).

3. Page Order

Select the page order.

4. Scale to fit paper size

Select this option to enlarge or reduce the pages in your document to fit the selected paper size.

5. Destination Paper Size

Select the paper size to print on.

6. Scale down only

Select this option if you want to reduce the pages in your document when they are too large for the selected

paper size. If this option is selected and the document is formatted for a paper size that is smaller than the

paper size you are using, the document will be printed at its original size.

Print Settings

1. Media Type

Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts

its print settings according to the selected media type.

2. Print Quality

Select the print resolution you want. Because print quality and speed are related, the higher the quality, the

longer it will take to print the document.

3. Paper Source

Select the paper source setting according to your print conditions or purpose.

4. Advanced

Toner Save Mode

Select this feature to conserve toner by using less toner to print documents; printouts appear lighter, but

are still legible.

Graphics Quality

Select either Graphics or Text for the best print quality, based on the type of document you are printing.

Improve Print Output

Select this option to reduce the amount of paper curling and improve the toner fixing.

Density Adjustment

Specify the print density.

Sleep Time

Specify the amount of time that passes before the machine enters Sleep Mode.

Quiet Mode

Select this option to reduce printing noise.

Other Print Options

Skip Blank Page

Select this option to allow the printer driver to automatically detect blank pages and exclude them from

printing.

Related Information

• Print from Y o ur Computer (Mac)

Related Topics:

• Print a Document (Mac)

Home > Print > Print from Y our Computer (Mac) > Monitor the Status of the Machine from Your Computer

(Mac)

Monitor the Status of the Machine from Your Computer (Mac)

Related Models: HL-L2350DW/HL-L2370DW/HL-L2370DWXL

The Status Monitor utility is a configurable software tool for monitoring the status of a device, allowing you to get

immediate notification of error messages, such as paper empty or paper jam, at preset update intervals. You can

also access Web Based Management.

1. Click the System Preferences menu, select Print & Scan or Printers & Scanners, and then select your

machine.

2. Click the Options & Supplies button.

3. Click the Utility tab, and then click the Open Printer Utility button.

Status Monitor starts.

Troubleshooting

Click the Troubleshooting button to access the troubleshooting website.

Visit the Genuine Supplies website

Click the Visit the Genuine Supplies website button for more information on Brother genuine supplies.

Updating the machine's status

To view the latest machine status while the Status Monitor window is open, click the

icon. You can

set the interval at which the software updates machine status information. Click Brother Status Monitor in

the menu bar, and then select Preferences.

Web Based Management (Network Connection Only)

Access the Web Based Management System by clicking the machine icon on the Status Monitor screen.

You can use a standard Web Browser to manage your machine using HTTP (Hyper Text Transfer

Protocol).

Related Information

• Print from Y our Computer (Mac)

Related Topics:

Home > Print > Cancel a Print Job

Cancel a Print Job

1. On the machine's control panel, press and hold Go for about two seconds to cancel the current print job.

To cancel multiple print jobs, press and hold Go for six seconds.

Related Information

• Print

Related Topics:

Home > Print > Test Print

Test Print

If there are problems with print quality, follow these instructions to do a test print:

1. Press a or b to display the [Printer]option, and then press OK.

2. (HL-L2370DW/HL-L2370DWXL/HL-L2379DW)

Press a or b to display the [Print Options]option, and then press OK.

3. Press a or b to display the [Test Print]option, and then press Go.

The machine prints the test page.

Related Information

• Print

Related Topics:

Home > Network

Network

• Supported Basic Network Features

• Additional Methods of Configuring Y o ur Brother Machine for a Wireless Network

• Advanced Network Features

• T e chnical Information for Advanced Users

Home > Network > Supported Basic Network Features

Supported Basic Network Features

The print server supports various features depending on the operating system. Use this table to see which

network features and connections are supported by each operating system.

Operating Systems

Windows 7

Windows 8

Windows 10

Windows Server

2008/2008 R2/2012/2012

R2/2016/2019

macOS v10.10.5

macOS v10.11.x

macOS v10.12.x

macOS v10.14.x

macOS v10.15.x

macOS v11

Printing

Yes

BRAdmin Light

Yes

BRAdmin Professional

Web Based Management

Yes

Status Monitor (Available only

for certain models)

Driver Deployment Wizard

Vertical Pairing

Yes

•

Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to

download the latest version of Brother's BRAdmin Light.

Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to

download the latest version of Brother's BRAdmin Professional utility.

Related Information

• Network

Home > Network > Network Management Software and Utilities

Network Management Software and Utilities

Configure and change your Brother machine's network settings using a management utility.

• Learn about Network Management Software and Utilities

• Change Machine Settings from Y o ur Computer

• Change Machine Settings Using Web Based Management

Home > Network > Network Management Software and Utilities > Learn about Network Management

Software and Utilities

Learn about Network Management Software and Utilities

Web Based Management

Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper

Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). Type your

machine's IP address into your web browser to access and change your print server settings.

BRAdmin Light (Windows)

BRAdmin Light is a utility for the initial setup of Brother network-connected devices. This utility can search for

Brother products on your network, view the status and configure the basic network settings, such as IP address.

Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download

BRAdmin Light.

•

If using Windows Firewall, or the firewall function of an anti-spyware or antivirus application, temporarily

disable them. When you are sure you can print, configure the software settings following the

instructions.

BRAdmin Professional (Windows)

BRAdmin Professional is a utility for more advanced management of network-connected Brother devices. This

utility can search for Brother products on your network and view the device status from an easy-to-read Windows

Explorer-style screen that changes color to identify the status of each device. You can configure network and

device settings, and update device firmware from a Windows computer on your LAN. BRAdmin Professional can

also log activity of Brother devices on your network and export the log data. For users who want to monitor

locally-connected machines, install the Print Auditor Client software on the client computer. This utility allows you

to use BRAdmin Professional to monitor machines that are connected to a client computer via the USB interface.

•

Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to

download the latest version of Brother's BRAdmin Professional utility.

Node name: The node name appears in the current BRAdmin Professional window. The default node

name is "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network (where

"xxxxxxxxxxxx" is your machine's MAC Address / Ethernet address).

•

If using Windows Firewall, or the firewall function of an anti-spyware or antivirus application, temporarily

disable them. When you are sure you can print, configure the software settings following the

instructions.

Related Information

• Before Configuring Y o ur Brother Machine for a Wireless Network

Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network

Additional Methods of Configuring Your Brother Machine for a Wireless

Network

To connect your machine to your wireless network, we recommend using the Brother installation disc.

• Configure Y o ur Machine for a Wireless Network

• Configure Y o ur Machine for a Wireless Network Using the One Push Method of Wi-Fi

• Configure Y o ur Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected

Protected Setup (WPS)

• Configure Y o ur Machine for a Wireless Network Using the Machine's Control Panel

Setup (WPS)

Setup Wizard

• Configure Y o ur Machine for a Wireless Network When the SSID Is Not Broadcast

•

Use Wi-Fi Direct

Home > Network > Additional Methods of Configuring Y o ur Brother Machine for a Wireless

Network > Before Configuring Your Brother Machine for a Wireless Network

Before Configuring Your Brother Machine for a Wireless Network

Before attempting to configure a wireless network, confirm the following:

•

To achieve optimum results with normal everyday document printing, place the Brother machine as close to

the wireless LAN access point/router as possible with minimal obstructions. Large objects and walls between

the two devices and interference from other electronic devices can affect the data transfer speed of your

documents.

Due to these factors, wireless may not be the best method of connection for all types of documents and

applications. If you are printing large files, such as multi-page documents with mixed text and large graphics,

you may want to consider selecting wired Ethernet for faster data transfer (supported models only), or USB

for the fastest throughput speed.

•

Although the Brother machine can be used in both a wired and wireless network (supported models only),

only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct

connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used

at the same time.

If you do not know the security information, please consult the router manufacturer, your system

administrator, or your Internet provider.

Related Information

• Additional Methods of Configuring Y o ur Brother Machine for a Wireless Network

Home > Network > Additional Methods of Configuring Y o ur Brother Machine for a Wireless

Network > Configure Your Machine for a Wireless Network

Configure Your Machine for a Wireless Network

1. Turn on your computer and insert the Brother installation disc into your computer.

•

For Windows, follow these instructions:

For Mac, click Driver Download to go to the Brother Solutions Center. Follow the on-screen instructions

to install printer drivers.

2. The opening screen appears automatically.

Choose your language, and then follow the on-screen instructions.

If the Brother screen does not appear, do the following:

•

(Windows 7)

Go to Computer. Double-click the CD/DVD icon, and then double-click start.exe.

•

(Windows 8 and Windows 10)

Click the

(File Explorer) icon on the taskbar, and then go to Computer (This PC). Double-click

the CD/DVD icon, and then double-click start.exe.

•

If the User Account Control screen appears, click Yes.

3. Choose Wireless Network Connection (Wi-Fi), and then click Next.

4. Follow the on-screen instructions.

You have completed the wireless network setup. To install Full Driver & Software Package necessary for

operating your device, insert the Brother installation disc into your computer or go to your model's Downloads

page on the Brother Solutions Center at support.brother.com.

Related Information

• Additional Methods of Configuring Y o ur Brother Machine for a Wireless Network

Home > Network > Additional Methods of Configuring Y o ur Brother Machine for a Wireless

Network > Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected

™

Setup (WPS)

Configure Your Machine for a Wireless Network Using the One Push

™

Method of Wi-Fi Protected Setup (WPS)

If your wireless access point/router supports WPS (PBC: Push Button Configuration), you can use WPS from

your machine's control panel menu to configure your wireless network settings.

Routers or access points that support WPS are marked with this symbol:

1. Press a or b to select the [Network]option, and then press OK.

2. Press a or b to select the [WLAN(Wi-Fi)]option, and then press OK.

3. Press a or b to select the [WPS]option, and then press OK.

4. When [WLAN Enable?]appears, press b to select On.

This will start the wireless setup wizard. To cancel, press a.

5. When the LCD displays [Press Key on rtr], press the WPS button on your wireless access point/router.

Press a on the machine's control panel. Your machine will automatically detect your wireless access point/

router and try to connect to your wireless network.

If your wireless device is connected successfully, the machine's LCD displays [Connected].

You have completed the wireless network setup. To install Full Driver & Software Package necessary for

operating your device, insert the Brother installation disc into your computer or go to your model's Downloads

page on the Brother Solutions Center at support.brother.com.

Related Information

• Additional Methods of Configuring Y o ur Brother Machine for a Wireless Network

Related Topics:

Home > Network > Additional Methods of Configuring Y o ur Brother Machine for a Wireless

Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup

(WPS)

™

Configure Your Machine for a Wireless Network Using the PIN Method

™

of Wi-Fi Protected Setup (WPS)

If your wireless LAN access point/router supports WPS, you can use the Personal Identification Number (PIN)

Method to configure your wireless network settings.

The PIN Method is one of the connection methods developed by the Wi-Fi Alliance . By submitting a PIN

created by an Enrollee (your machine) to the Registrar (a device that manages the wireless LAN), you can set up

the wireless network and security settings. For more information on how to access WPS mode, see the

instructions provided with your wireless access point/router.

Type A

Connection when the wireless LAN access point/router (1) doubles as the Registrar:

Type B

Connection when another device (2), such as a computer, is used as the Registrar:

Routers or access points that support WPS are marked with this symbol:

1. Press a or b to select the [Network]option, and then press OK.

2. Press a or b to select the [WLAN(Wi-Fi)]option, and then press OK.

3. Press a or b to select the [WPS w/PIN Code]option, and then press OK.

4. When [WLAN Enable?]appears, press b to select On.

This will start the wireless setup wizard. To cancel, press a.

5. The LCD displays an eight-digit PIN and the machine starts searching for a wireless LAN access point/router.

6. Using a computer connected to the network, in your browser's address bar, type the IP address of the device

you are using as the Registrar. (For example: http://192.168.1.2)

7. Go to the WPS settings page and type the PIN, and then follow the on-screen instructions.

•

The Registrar is usually the wireless LAN access point/router.

The settings page will differ depending on the brand of wireless LAN access point/router. For more

information, see the instructions supplied with your wireless LAN access point/router.

If you are using a Windows 7, Windows 8, or Windows 10 computer as a Registrar, complete the

following steps:

8. Do one of the following:

•

Windows 7

Click

(Start) > Devices and Printers > Add a device.

•

Windows 8

Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >

Control Panel > Hardware and Sound > View devices and printers > Add a device.

•

Windows 10

Click

> Windows System > Control Panel. In the Hardware and Sound group, click Add a device.

•

To use a Windows 7, Windows 8, or Windows 10 computer as a Registrar, you must register it to your

network in advance. For more information, see the instructions supplied with your wireless LAN access

point/router.

If you use Windows 7, Windows 8, or Windows 10 as a Registrar, you can install the printer driver after

the wireless configuration by following the on-screen instructions. To install the full driver and software

package, use the Brother installation disc.

9. Select your machine and click Next.

10. Type the PIN displayed on the machine's LCD, and then click Next.

11. (Windows 7) Select your network, and then click Next.

12. Click Close.

If your wireless device is connected successfully, the machine's LCD displays [Connected].

You have completed the wireless network setup. To install Full Driver & Software Package necessary for

operating your device, insert the Brother installation disc into your computer or go to your model's Downloads

page on the Brother Solutions Center at support.brother.com.

Related Information

• Additional Methods of Configuring Y o ur Brother Machine for a Wireless Network

Related Topics:

Home > Network > Additional Methods of Configuring Y o ur Brother Machine for a Wireless

Network > Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard

Configure Your Machine for a Wireless Network Using the Machine's

Control Panel Setup Wizard

Before configuring your machine, we recommend writing down your wireless network settings. You will need

this information before you continue with the configuration.

1. Check and record the current wireless network settings of the computer to which you are connecting.

Network Name (SSID)

Network Key

For example:

Network Name (SSID)

HELLO

Network Key

12345

•

Your access point/router may support the use of multiple WEP keys, however your Brother machine

supports the use of the first WEP key only.

If you need assistance during setup and want to contact Brother Customer Service, make sure you

have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this

information.

•

If you do not know this information (SSID and Network Key), you cannot continue the wireless setup.

How can I find this information?

Check the documentation provided with your wireless access point/router.

The initial SSID could be the manufacturer's name or the model name.

If you do not know the security information, please consult the router manufacturer, your system

administrator, or your Internet provider.

2. Press a or b to select the [Network]option, and then press OK.

3. Press a or b to select the [WLAN(Wi-Fi)]option, and then press OK.

4. Press a or b to select the [Setup Wizard]option, and then press OK.

5. When [WLAN Enable?]appears, press b to select On.

This will start the wireless setup wizard. To cancel, press a.

6. The machine will search for your network and display a list of available SSIDs. When a list of SSIDs appears,

press a or b to select the SSID you want.

7. Press OK.

8. Do one of the following:

•

If you are using an authentication and encryption method that requires a Network Key, enter the Network

Key you wrote down in the first step.

Enter the key, and then press OK to apply your settings.

To apply the settings, press b. To cancel, press a.

•

If your authentication method is Open System and your encryption mode is None, go to the next step.

9. The machine attempts to connect to the wireless device you have selected.

If your wireless device is connected successfully, the machine's LCD displays [Connected].

You have completed the wireless network setup. To install Full Driver & Software Package necessary for

operating your device, insert the Brother installation disc into your computer or go to your model's Downloads

page on the Brother Solutions Center at support.brother.com.

Related Information

• Additional Methods of Configuring Y o ur Brother Machine for a Wireless Network

Home > Network > Additional Methods of Configuring Y o ur Brother Machine for a Wireless

Network > Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast

Configure Your Machine for a Wireless Network When the SSID Is Not

Broadcast

Before configuring your machine, we recommend writing down your wireless network settings. You will need

this information before you continue with the configuration.

1. Check and write down the current wireless network settings.

Network Name (SSID)

Communication Mode

Authentication Method

Encryption Mode

Network Key

Infrastructure

Open System

NONE

WEP

AES

Shared Key

WPA/WPA2-PSK

TKIP

For example:

Network Name (SSID)

HELLO

Communication Mode

Authentication Method

Encryption Mode

Network Key

Infrastructure

WPA2-PSK

AES

12345678

If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine

supports the use of the first WEP key only.

2. Press a or b to select the [Network]option, and then press OK.

3. Press a or b to select the [WLAN(Wi-Fi)]option, and then press OK.

4. Press a or b to select the [Setup Wizard]option, and then press OK.

5. When [WLAN Enable?]appears, press b to select On.

This will start the wireless setup wizard. To cancel, press a.

6. The machine will search for your network and display a list of available SSIDs. Press a or b to select the

[<New SSID>]option, and then press OK.

7. Enter the SSID name, and then press OK.

8. Select the [Infrastructure]option, and then press OK.

9. Press a or b to select the Authentication Method you want, and then press OK.

10. Do one of the following:

•

If you selected the [Open System]option, press a or b to select the Encryption Type [None]or [WEP],

and then press OK.

If you selected the [WEP]option for Encryption Type, enter the WEP key, and then press OK.

•

If you selected the [Shared Key]option, enter the WEP key, and then press OK.

If you selected the [WPA/WPA2-PSK]option, press a or b to select the Encryption Type [TKIP+AES]or

[AES], and then press OK.

™

Enter the WPA key, and then press OK.

Your Brother machine supports the use of the first WEP key only.

11. To apply the settings, press b. To cancel, press a.

12. The machine will attempt to connect to the wireless device you have selected.

If your wireless device is connected successfully, the machine's LCD displays [Connected].

You have completed the wireless network setup. To install Full Driver & Software Package necessary for

operating your device, insert the Brother installation disc into your computer or go to your model's Downloads

page on the Brother Solutions Center at support.brother.com.

Related Information

• Additional Methods of Configuring Y o ur Brother Machine for a Wireless Network

• How to Enter T e xt on Y o ur Brother Machine

Home > Network > Additional Methods of Configuring Y o ur Brother Machine for a Wireless Network > Use

Wi-Fi Direct

Use Wi-Fi Direct

• Print from Y o ur Mobile Device Using Wi-Fi Direct

• I Cannot Complete the Wireless Network Setup Configuration

Home > Network > Additional Methods of Configuring Y o ur Brother Machine for a Wireless Network > Use

Wi-Fi Direct > Print from Your Mobile Device Using Wi-Fi Direct

Print from Your Mobile Device Using Wi-Fi Direct

Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to

™

configure a secured wireless network between your Brother machine and a mobile device, such as an Android

device, Windows device, iPhone, iPod touch, or iPad, without using an access point. Wi-Fi Direct supports

™

wireless network configuration using the one-push or PIN Method of Wi-Fi Protected Setup (WPS). You can

also configure a wireless network by manually setting an SSID and password. Your Brother machine's Wi-Fi

™

Direct feature supports WPA2 security with AES encryption.

1. Mobile device

2. Your Brother machine

•

Although the Brother machine can be used in both a wired and wireless network, only one connection

method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or

a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the

same time.

The Wi-Fi Direct-supported device can become a Group Owner (G/O). When configuring the Wi-Fi

Direct network, the G/O serves as an access point.

Related Information

• Use Wi-Fi Direct

Home > Network > Additional Methods of Configuring Y o ur Brother Machine for a Wireless Network > Use

Wi-Fi Direct > Configure Your Wi-Fi Direct Network

Configure Your Wi-Fi Direct Network

Configure your Wi-Fi Direct network settings from your machine's control panel.

• Wi-Fi Direct Network Configuration Overview

• Configure Y o ur Wi-Fi Direct Network Using the One-Push Method

• Configure Y o ur Wi-Fi Direct Network Using the One-Push Method of Wi-Fi Protected

• Configure Your Wi-Fi Direct Network Using the PIN Method

Setup (WPS)

Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup

•

(WPS)

• Configure Y o ur Wi-Fi Direct Network Manually

Home > Network > Additional Methods of Configuring Y o ur Brother Machine for a Wireless Network > Use

Wi-Fi Direct > Configure Y o ur Wi-Fi Direct Network > Wi-Fi Direct Network Configuration Overview

Wi-Fi Direct Network Configuration Overview

The following instructions offer five methods for configuring your Brother machine in a wireless network

environment. Select the method you prefer for your environment:

Check your mobile device for configuration.

1. Does your mobile device support Wi-Fi Direct?

Option

Yes

Description

Go to Step 2

Go to Step 3

2. Does your mobile device support one-push configuration for Wi-Fi Direct?

Option

Description

Yes

See Related Information: Configure Your Wi-Fi Direct Network Using the One-

Push Method.

See Related Information: Configure Your Wi-Fi Direct Network Using the PIN

Method.

™

3. Does your mobile device support Wi-Fi Protected Setup (WPS)?

Option

Yes

Description

Go to Step 4

See Related Information: Configure Your Wi-Fi Direct Network Manually.

™

4. Does your mobile device support one-push configuration for Wi-Fi Protected Setup (WPS)?

Option

Description

Yes

See Related Information: Configure Your Wi-Fi Direct Network Using the One-

Push Method of Wi-Fi Protected Setup (WPS).

™

See Related Information: Configure Your Wi-Fi Direct Network Using the PIN

Method of Wi-Fi Protected Setup (WPS).

™

(Available only for certain models) To use Brother iPrint&Scan functionality in a Wi-Fi Direct network configured

by one-push configuration using Wi-Fi Direct or by PIN Method configuration using Wi-Fi Direct, the device you

™

use to configure Wi-Fi Direct must be running Android 4.0 or greater.

Related Information

• Configure Y o ur Wi-Fi Direct Network Using the One-Push Method of Wi-Fi Protected Setup (WPS)

• Configure Y o ur Wi-Fi Direct Network Using the PIN Method

• Configure Y o ur Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup (WPS)

• Configure Y o ur Wi-Fi Direct Network Manually

Home > Network > Additional Methods of Configuring Y o ur Brother Machine for a Wireless Network > Use

Wi-Fi Direct > Configure Y o ur Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the One-

Push Method

Configure Your Wi-Fi Direct Network Using the One-Push Method

If your mobile device supports Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network:

1. Press a or b to select the [Network]option, and then press OK.

2. Press a or b to select the [Wi-Fi Direct]option, and then press OK.

3. Press a or b to select the [Push Button]option, and then press OK.

4. When [Wi-Fi Direct On?]appears, press b to accept. To cancel, press a.

5. Activate Wi-Fi Direct on your mobile device (see your mobile device's user's guide for instructions) when

[Activate Wi-Fi Direct on other device and press OK.]appears on the machine's LCD.

Press OK on your machine.

This will start the Wi-Fi Direct setup. To cancel, press Back.

6. Do one of the following:

•

When your Brother machine is the Group Owner (G/O), connect your mobile device to the machine

directly.

•

When your Brother machine is not the G/O, it will display available device names with which to configure

a Wi-Fi Direct network. Press a or b to select the mobile device you want to connect to and press OK. To

search for available devices again, press [<Rescan>], and then press OK.

7. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed

the Wi-Fi Direct network setup. (Available only for certain models) The Mobile Print/Scan Guide for Brother

iPrint&Scan contains information on printing from your mobile device. Go to your model's Manuals page on

the Brother Solutions Center at support.brother.com to see the guide.

Related Information

Home > Network > Additional Methods of Configuring Y o ur Brother Machine for a Wireless Network > Use

Wi-Fi Direct > Configure Y o ur Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the One-

™

Push Method of Wi-Fi Protected Setup (WPS)

Configure Your Wi-Fi Direct Network Using the One-Push Method of Wi-

™

Fi Protected Setup (WPS)

If your mobile device supports WPS (PBC: Push Button Configuration), follow these steps to configure a Wi-Fi

Direct network:

1. Press a or b to select the [Network]option, and then press OK.

2. Press a or b to select the [Wi-Fi Direct]option, and then press OK.

3. Press a or b to select the [Group Owner]option, and then press OK.

4. Press a or b to select the [On]option, and then press OK.

5. Press a or b to select the [Push Button]option, and then press OK.

6. When [Wi-Fi Direct On?]appears, press b to accept. To cancel, press a.

7. Activate your mobile device's WPS one-push configuration method (see your mobile device's user's guide for

instructions) when [Activate Wi-Fi Direct on other device and press OK.]appears on the

machine's LCD. Press OK on your machine.

This will start the Wi-Fi Direct setup. To cancel, press Back.

8. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed

the Wi-Fi Direct network setup. (Available only for certain models) The Mobile Print/Scan Guide for Brother

iPrint&Scan contains information on printing from your mobile device. Go to your model's Manuals page on

the Brother Solutions Center at support.brother.com to see the guide.

Related Information

Home > Network > Additional Methods of Configuring Y o ur Brother Machine for a Wireless Network > Use

Wi-Fi Direct > Configure Y o ur Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN

Method

Configure Your Wi-Fi Direct Network Using the PIN Method

If your mobile device supports the PIN Method of Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct

network:

1. Press a or b to select the [Network]option, and then press OK.

2. Press a or b to select the [Wi-Fi Direct]option, and then press OK.

3. Press a or b to select the [PIN Code]option, and then press OK.

4. When [Wi-Fi Direct On?]appears, press b to accept. To cancel, press a.

5. Activate Wi-Fi Direct on your mobile device (see your mobile device's user's guide for instructions) when

[Activate Wi-Fi Direct on other device and press OK.]appears on the machine's LCD.

Press OK on your machine.

This will start the Wi-Fi Direct setup. To cancel, press Back.

6. Do one of the following:

•

When your Brother machine is the Group Owner (G/O), it will wait for a connection request from your

mobile device. When [Input PIN Code]appears, enter the PIN displayed on your mobile device in

your Brother machine. Press OK to complete the setup.

If the PIN is displayed on your Brother machine, enter the PIN in your mobile device.

•

When your Brother machine is not the G/O, it will display available device names with which to configure

a Wi-Fi Direct network. Press a or b to select the mobile device you want to connect to and press OK. To

search for available devices again, press [<Rescan>], and then press OK.

7. Do one of the following:

•

Press b to display the PIN on your Brother machine, enter the PIN in your mobile device, and then go to

the next step.

•

Press a to enter the PIN displayed by your mobile device in your Brother machine. Press OK, and then go

to the next step.

If your mobile device does not display a PIN, press Back on your Brother machine. Go back to the first

step and try again.

8. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed

the Wi-Fi Direct network setup. (Available only for certain models) The Mobile Print/Scan Guide for Brother

iPrint&Scan contains information on printing from your mobile device. Go to your model's Manuals page on

the Brother Solutions Center at support.brother.com to see the guide.

Related Information

Home > Network > Additional Methods of Configuring Y o ur Brother Machine for a Wireless Network > Use

Wi-Fi Direct > Configure Y o ur Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN

™

Method of Wi-Fi Protected Setup (WPS)

Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi

™

Protected Setup (WPS)

™

If your mobile device supports the PIN Method of Wi-Fi Protected Setup (WPS), follow these steps to configure

a Wi-Fi Direct network:

1. Press a or b to select the [Network]option, and then press OK.

2. Press a or b to select the [Wi-Fi Direct]option, and then press OK.

3. Press a or b to select the [Group Owner]option, and then press OK.

4. Press a or b to select the [On]option, and then press OK.

5. Press a or b to select the [PIN Code]option, and then press OK.

6. When [Wi-Fi Direct On?]appears, press b to accept. To cancel, press a.

7. Activate your mobile device's WPS PIN configuration method (see your mobile device's user's guide for

instructions) when [Activate Wi-Fi Direct on other device and press OK.]appears on the

machine's LCD. Press OK on your machine.

This will start the Wi-Fi Direct setup. To cancel, press Back.

8. The machine will wait for a connection request from your mobile device. When [Input PIN Code]

appears, enter the PIN displayed on your mobile device in the machine.

9. Press OK.

10. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed

the Wi-Fi Direct network setup. (Available only for certain models) The Mobile Print/Scan Guide for Brother

iPrint&Scan contains information on printing from your mobile device. Go to your model's Manuals page on

the Brother Solutions Center at support.brother.com to see the guide.

Related Information

Home > Network > Additional Methods of Configuring Y o ur Brother Machine for a Wireless Network > Use

Wi-Fi Direct > Configure Y o ur Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually

Configure Your Wi-Fi Direct Network Manually

If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually.

1. Press a or b to select the [Network]option, and then press OK.

2. Press a or b to select the [Wi-Fi Direct]option, and then press OK.

3. Press a or b to select the [Manual]option, and then press OK.

4. When [Wi-Fi Direct On?]appears, press b to accept. To cancel, press a.

5. The machine will display the SSID name and Password for five minutes. Go to your mobile device's wireless

network settings screen, select the SSID name, and then enter the password.

6. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed

the Wi-Fi Direct network setup. (Available only for certain models) For information on printing from your

mobile device, go to your model's Manuals page on the Brother Solutions Center at support.brother.com to

see the Mobile Print/Scan Guide for Brother iPrint&Scan.

Related Information

• Print the Network Configuration Report

Home > Network > Advanced Network Features

Advanced Network Features

• I Want to Check that My Network Devices are Working Correctly

Home > Network > Advanced Network Features > Print the Network Configuration Report

Print the Network Configuration Report

The Network Configuration Report lists the network configuration, including the network print server settings.

•

Node Name: The Node Name appears on the current Network Configuration Report. The default Node

Name is "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network (where

"xxxxxxxxxxxx" is your machine's MAC Address / Ethernet Address.)

•

If the [IP Address]on the Network Configuration Report shows 0.0.0.0, wait for one minute and try

printing it again.

You can find your machine's settings, such as the IP address, subnet mask, node name, and MAC

Address on the report, for example:

IP address: 192.168.0.5

Subnet mask: 255.255.255.0

Node name: BRN000ca0000499

MAC Address: 00-0c-a0-00-04-99

1. Press a or b to select the [Print Reports]option, and then press OK.

2. Press a or b to select [Network Config].

3. Press OK.

4. Press Go.

Related Information

• Advanced Network Features

• Use the Network Connection Repair T o ol (Windows)

• Access Web Based Management

Home > Network > Advanced Network Features > Print the WLAN Report

Print the WLAN Report

The WLAN Report reflects your machine's wireless status. If the wireless connection fails, check the error code

on the printed report.

1. Press a or b to select the [Print Reports]option, and then press OK.

2. Press a or b to select the [WLAN Report]option, and then press OK.

3. Press Go.

The machine will print the WLAN Report.

Related Information

• Advanced Network Features

• I Want to Check that My Network Devices are Working Correctly

Home > Network > Advanced Network Features > Print the WLAN Report > Wireless LAN Report Error

Codes

Wireless LAN Report Error Codes

If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see

the corresponding instructions in the table:

Error Code

Problem and Recommended Solutions

TS-01

The wireless setting is not activated, change the wireless setting to ON.

If a network cable is connected to your machine, disconnect it and change the wireless setting of

your machine to ON.

TS-02

The wireless access point/router cannot be detected.

1. Check the following two points:

•

Unplug the power to your wireless access point/router, wait for 10 seconds, and then plug

it back in.

•

If your WLAN access point/router is using MAC address filtering, confirm that the MAC

address of the Brother machine is allowed in the filter.

2. If you manually entered the SSID and security information (SSID/authentication method/

encryption method/Network Key), the information may be incorrect.

Reconfirm the SSID and security information and re-enter the correct information as

necessary.

This device does not support a 5 GHz SSID/ESSID and you must select a 2.4 GHz SSID/

ESSID. Make sure the access point/router is set to 2.4 GHz or 2.4 GHz/5 GHz mixed mode.

TS-04

The Authentication/Encryption methods used by the selected wireless access point/router are

not supported by your machine.

Change the authentication and encryption method of the wireless access point/router. Your

machine supports the following authentication methods:

•

WPA-Personal

TKIP or AES

WPA2-Personal

TKIP or AES

Open

WEP or None (without encryption)

Shared key

WEP

If your problem is not solved, the SSID or network settings you entered may be incorrect.

Confirm the wireless network settings.

TS-05

TS-06

TS-07

The security information (SSID/Network Key) is incorrect.

Confirm the wireless security information (Authentication method/Encryption method/Network

Key).

The machine cannot detect a WLAN access point/router that has WPS enabled.

Confirm the wireless security information (Authentication method/Encryption method/Network

Key).

The machine cannot detect a WLAN access point/router that has WPS enabled.

If you want to connect with WPS, you must operate both your machine and the WLAN access

point/router. Confirm the connection method for WPS on WLAN access point/router and try

starting again.

If you do not know how to operate your WLAN access point/router using WPS, see the

documentation provided with your WLAN access point/router, ask the manufacturer of your

WLAN access point/router or ask your network administrator.

Error Code

Problem and Recommended Solutions

TS-08

Two or more WLAN access points that have WPS enabled are detected.

•

Confirm that only one WLAN access point/router within range has the WPS method active

and try again.

•

Try starting again after few minutes in order to avoid effects from other access points.

Related Information

• I Want to Check that My Network Devices are Working Correctly

• Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup

(WPS)

• Configure Y o ur Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS)

• Configure Y o ur Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard

• Configure Y o ur Machine for a Wireless Network When the SSID Is Not Broadcast

Home > Network > Technical Information for Advanced Users

Technical Information for Advanced Users

• Reset the Network Settings to the Factory Settings

Home > Network > T e chnical Information for Advanced Users > Reset the Network Settings to the Factory

Settings

Reset the Network Settings to the Factory Settings

You can use your machine's control panel to reset the print server to its default factory settings. This resets all

information, such as the password and IP address.

•

This feature restores all wired (supported models only) and wireless network settings to the factory

settings.

You can also reset the print server to its factory settings using BRAdmin Light, BRAdmin Professional,

or Web Based Management.

1. Press a or b to select the [Network]option, and then press OK.

2. Press a or b to select the [Network Reset]option, and then press OK.

3. Press b for [Yes].

The machine will restart.

Related Information

• T e chnical Information for Advanced Users

Home > Security

Security

• Lock the Machine Settings

• Network Security Features

Home > Security > Lock the Machine Settings

Lock the Machine Settings

Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password,

you must reset all passwords stored in the machine by contacting your administrator or Brother Customer

Service.

Home > Security > Lock the Machine Settings > Setting Lock Overview

Setting Lock Overview

Use the Setting Lock feature to block unauthorized access to machine settings.

When Setting Lock is set to On, you cannot access the machine settings without entering the password.

• Set the Setting Lock Password

• Change the Setting Lock Password

• Turn On Setting Lock

Home > Security > Lock the Machine Settings > Setting Lock Overview > Set the Setting Lock Password

Set the Setting Lock Password

1. Press a or b to display the [General Setup]option, and then press OK.

2. Press a or b to display the [Setting Lock]option, and then press OK.

3. Enter a four-digit number for the password.

To enter each digit, press a or b to select a number, and then press OK.

4. When the LCD displays [Verify:], re-enter the new password.

Related Information

Home > Security > Lock the Machine Settings > Setting Lock Overview > Change the Setting Lock

Password

Change the Setting Lock Password

1. Press a or b to display the [General Setup]option, and then press OK.

2. Press a or b to display the [Setting Lock]option, and then press OK.

3. Press a or b to select the [Set Password]option, and then press OK.

4. Enter the current four-digit password.

To enter each digit, press a or b to select a number, and then press OK.

5. Enter a new four-digit password.

To enter each digit, press a or b to select a number, and then press OK.

6. When the LCD displays [Verify:], re-enter the new password.

Related Information

Home > Security > Lock the Machine Settings > Setting Lock Overview > Turn On Setting Lock

Turn On Setting Lock

1. Press a or b to display the [General Setup]option, and then press OK.

2. Press a or b to display the [Setting Lock]option, and then press OK.

3. Press OK when the LCD displays [On].

4. Enter the current four-digit password.

To enter each digit, press a or b to select a number, and then press OK.

To turn off Setting Lock, press OK. Press b to select [Yes]when the LCD displays [Unlock?], enter the

current four-digit password.

Related Information

• Before Using Network Security Features

Home > Security > Network Security Features

Network Security Features

• Manage Y o ur Network Machine Securely Using SSL/TLS

• Certificates and Web Based Management

Home > Security > Network Security Features > Before Using Network Security Features

Before Using Network Security Features

Your Brother machine employs some of the latest network security and encryption protocols available today.

These network features can be integrated into your overall network security plan to help protect your data and

prevent unauthorized access to the machine.

We recommend disabling the FTP server and TFTP protocols. Accessing the machine using these

protocols is not secure.

Related Information

• Network Security Features

Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS

Manage Your Network Machine Securely Using SSL/TLS

• Introduction to SSL/TLS

• Manage Your Network Machine Securely Using Web Based Management

• Manage Your Network Machine Securely Using BRAdmin Professional (Windows)

• Print Documents Securely Using SSL/TLS

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Introduction to SSL/TLS

Introduction to SSL/TLS

Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over

a local or wide area network (LAN or WAN). It works by encrypting data, such as a print job, sent over a network,

so anyone trying to capture it will not be able to read it.

SSL/TLS can be configured on both wired and wireless networks and will work with other forms of security such

as WPA keys and firewalls.

Related Information

• Manage Y o ur Network Machine Securely Using SSL/TLS

• Brief History of SSL/TLS

• Benefits of Using SSL/TLS

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Introduction to SSL/TLS > Brief History of SSL/TLS

Brief History of SSL/TLS

SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers

and servers. For example, when you use Internet Explorer for Internet Banking and you see https:// and the little

padlock icon in the web browser, you are using SSL. SSL grew to work with additional applications, such as

Telnet, printer, and FTP software, in order to become a universal solution for online security. Its original design

intentions are still being used today by many online retailers and banks to secure sensitive data, such as credit

card numbers, customer records, etc.

SSL/TLS uses extremely high levels of encryption and is trusted by banks all over the world.

Related Information

• Introduction to SSL/TLS

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS

Benefits of Using SSL/TLS

The primary benefit of using SSL/TLS on Brother machines is to guarantee secure printing over an IP network by

restricting unauthorized users from reading data sent to the machine. SSL's key selling point is that it can be

used to print confidential data securely. For example, an HR department in a large company may be printing

wage slips on a regular basis. Without encryption, the data contained on these wages slips can be read by other

network users. However, with SSL/TLS, anyone trying to capture the data will see a confusing page of code and

not the actual wage slip.

Related Information

• Introduction to SSL/TLS

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management

Certificates and Web Based Management

You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must

use Web Based Management to configure a certificate.

• Supported Security Certificate Features

• Create and Install a Certificate

• Manage Multiple Certificates

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Supported Security Certificate Features

Supported Security Certificate Features

Your Brother machine supports the use of multiple security certificates, which allows secure management,

authentication, and communication with the machine. The following security certificate features can be used with

the machine:

•

SSL/TLS communication

SSL communication for SMTP

The Brother machine supports the following:

•

Pre-installed certificate

Your machine has a pre-installed self-signed certificate. This certificate enables you to use SSL/TLS

communication without creating or installing a different certificate.

The pre-installed self-signed certificate cannot protect your communication from being compromised. We

recommend using a certificate that is issued by a trusted organization for better security.

•

Self-signed certificate

This print server issues its own certificate. Using this certificate, you can easily use the SSL/TLS

communication without creating or installing a different certificate from a CA.

Certificate from a Certificate Authority (CA)

There are two methods for installing a certificate from a CA. If you already have a certificate from a CA or if

you want to use a certificate from an external trusted CA:

When using a Certificate Signing Request (CSR) from this print server.

When importing a certificate and a private key.

•

Certificate Authority (CA) Certificate

To use a CA certificate that identifies the CA and owns its private key, you must import that CA certificate

from the CA before configuring the security features of the Network.

•

If you are going to use SSL/TLS communication, we recommend contacting your system administrator

first.

When you reset the print server back to its default factory settings, the certificate and the private key

that are installed will be deleted. If you want to keep the same certificate and the private key after

resetting the print server, export them before resetting, and then reinstall them.

Related Information

• Certificates and Web Based Management

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Create and Install a Certificate

Create and Install a Certificate

• Step by Step Guide for Creating and Installing a Certificate

• Create and Install a Self-signed Certificate

• Create and Install a Certificate from a Certificate Authority (CA)

• Import and Export a CA Certificate

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Create and Install a Certificate > Step by Step Guide for

Creating and Installing a Certificate

Step by Step Guide for Creating and Installing a Certificate

There are two options when choosing a security certificate: use a self-signed certificate or use a certificate from a

Certificate Authority (CA).

These are a brief summary of the actions required, based on the option you choose.

Option 1

Self-Signed Certificate

1. Create a self-signed certificate using Web Based Management.

2. Install the self-signed certificate on your computer.

Option 2

Certificate from a CA

1. Create a Certificate Signing Request (CSR) using Web Based Management.

2. Install the certificate issued by the CA on your Brother machine using Web Based Management.

3. Install the certificate on your computer.

Related Information

• Create and Install a Certificate

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-

signed Certificate

Create and Install a Self-signed Certificate

• Create a Self-signed Certificate

• Install the Self-signed Certificate for Windows users with Administrator Rights

• Import and Export the Self-signed Certificate on your Brother Machine

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-

signed Certificate > Create a Self-signed Certificate

Create a Self-signed Certificate

1. Start your web browser.

2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the

machine's IP address).

For example:

http://192.168.1.2

•

If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such

as "SharedPrinter" instead of the IP address.

For example:

http://SharedPrinter

If you enable a NetBIOS name, you can also use the node name.

For example:

http://brnxxxxxxxxxxxx

The NetBIOS name can be found in the Network Configuration Report.

•

(Available only for certain models) For Mac, access Web Based Management by clicking the machine's

icon on the Status Monitor screen.

3. No password is required by default. Type a password if you have set one, and then click

4. Click the Network tab.

5. Click the Security tab.

6. Click Certificate.

7. Click Create Self-Signed Certificate.

8. Enter a Common Name and a Valid Date.

•

The length of the Common Name is less than 64 bytes. Enter an identifier, such as an IP address, node

name, or domain name to use when accessing this machine through SSL/TLS communication. The node

name is displayed by default.

•

A warning will appear if you use the IPPS or HTTPS protocol and enter a different name in the URL than

the Common Name that was used for the self-signed certificate.

9. Select your setting from the Public Key Algorithm drop-down list. The default setting is RSA(2048bit).

10. Select your setting from the Digest Algorithm drop-down list. The default setting is SHA256.

11. Click Submit.

12. Click Network.

13. Click Protocol.

14. Click HTTP Server Settings.

15. Select the certificate you want to configure from the Select the Certificate drop-down list.

16. Click Submit.

The following screen appears.

17. Click Yes to restart your print server.

The self-signed certificate is created and saved in your machine's memory.

To use SSL/TLS communication, the self-signed certificate must be installed on your computer.

Related Information

• Create and Install a Self-signed Certificate

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-

signed Certificate > Install the Self-signed Certificate for Windows users with Administrator Rights

Install the Self-signed Certificate for Windows users with Administrator

Rights

The following steps are for Microsoft Internet Explorer. If you use another web browser, consult the

documentation for your web browser to get help with installing certificates.

1. Do one of the following:

•

(Windows 7 and Windows Server 2008)

Click (Start) > All Programs.

(Windows 8 )

Right-click the

(Internet Explorer) icon on the taskbar.

(Windows 10, Windows Server 2016 and Windows Server 2019)

Click > Windows Accessories.

(Windows Server 2012 and Windows Server 2012 R2)

Click

(Internet Explorer), and then right-click the

(Internet Explorer) icon that appears on the

taskbar.

2. Right-click Internet Explorer, and then click Run as administrator.

If the More option appears, click More.

If the User Account Control screen appears, click Yes.

3. Type "https://machine's IP address" in your browser's address bar to access your machine (where "machine's

IP address" is the machine's IP address or the node name that you assigned for the certificate).

100

4. Click Continue to this website (not recommended).

5. Click Certificate error, and then click View certificates.

6. Click Install Certificate....

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7. When the Certificate Import Wizard appears, click Next.

8. Select Place all certificates in the following store, and then click Browse....

9. Select Trusted Root Certification Authorities, and then click OK.

10. Click Next.

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11. Click Finish.

12. Click Yes, if the fingerprint (thumbprint) is correct.

The fingerprint (thumbprint) is printed on the Network Configuration Report.

13. Click OK.

The self-signed certificate is now installed on your computer, and SSL/TLS communication is available.

Related Information

• Create and Install a Self-signed Certificate

103

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-

signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine

Import and Export the Self-signed Certificate on your Brother Machine

You can store the self-signed certificates on your Brother machine and manage them by importing and exporting.

• Import the Self-signed Certificate

• Export the Self-signed Certificate

104

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-

signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Self-

signed Certificate

Import the Self-signed Certificate

1. Start your web browser.

2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the

machine's IP address).

For example:

http://192.168.1.2

•

If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such

as "SharedPrinter" instead of the IP address.

For example:

http://SharedPrinter

If you enable a NetBIOS name, you can also use the node name.

For example:

http://brnxxxxxxxxxxxx

The NetBIOS name can be found in the Network Configuration Report.

•

(Available only for certain models) For Mac, access Web Based Management by clicking the machine's

icon on the Status Monitor screen.

3. No password is required by default. Type a password if you have set one, and then click

4. Click the Network tab.

5. Click the Security tab.

6. Click Certificate.

7. Click Import Certificate and Private Key.

8. Browse to the file you want to import.

9. Type the password if the file is encrypted, and then click Submit.

The self-signed certificate is imported to your machine.

To use SSL/TLS communication, the self-signed certificate must also be installed on your computer. Contact your

network administrator.

Related Information

• Import and Export the Self-signed Certificate on your Brother Machine

105

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-

signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Self-

signed Certificate

Export the Self-signed Certificate

1. Start your web browser.

2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the

machine's IP address).

For example:

http://192.168.1.2

•

If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such

as "SharedPrinter" instead of the IP address.

For example:

http://SharedPrinter

If you enable a NetBIOS name, you can also use the node name.

For example:

http://brnxxxxxxxxxxxx

The NetBIOS name can be found in the Network Configuration Report.

•

(Available only for certain models) For Mac, access Web Based Management by clicking the machine's

icon on the Status Monitor screen.

3. No password is required by default. Type a password if you have set one, and then click

4. Click the Network tab.

5. Click the Security tab.

6. Click Certificate.

7. Click Export shown with Certificate List.

8. If you want to encrypt the file, type a password in the Enter password field.

If the Enter password field is blank, your output file will not be encrypted.

9. Type the password again in the Retype password field, and then click Submit.

10. Click Save.

11. Specify the location where you want to save the file.

The self-signed certificate is exported to your computer.

You can also import the self-signed certificate to your computer.

Related Information

• Import and Export the Self-signed Certificate on your Brother Machine

106

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a

Certificate from a Certificate Authority (CA)

Create and Install a Certificate from a Certificate Authority (CA)

If you already have a certificate from an external trusted CA, you can store the certificate and private key on the

machine and manage them by importing and exporting. If you do not have a certificate from an external trusted

CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and install the returned

certificate on your machine.

• Create a Certificate Signing Request (CSR)

• Install a Certificate on Y our Brother Machine

• Import and Export the Certificate and Private Key

107

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a

Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR)

Create a Certificate Signing Request (CSR)

A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the

credentials contained within the certificate.

We recommend installing a Root Certificate from the CA on your computer before creating the CSR.

1. Start your web browser.

2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the

machine's IP address).

For example:

http://192.168.1.2

•

If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such

as "SharedPrinter" instead of the IP address.

For example:

http://SharedPrinter

If you enable a NetBIOS name, you can also use the node name.

For example:

http://brnxxxxxxxxxxxx

The NetBIOS name can be found in the Network Configuration Report.

•

(Available only for certain models) For Mac, access Web Based Management by clicking the machine's

icon on the Status Monitor screen.

3. No password is required by default. Type a password if you have set one, and then click

4. Click the Network tab.

5. Click the Security tab.

6. Click Certificate.

7. Click Create CSR.

8. Type a Common Name (required) and add other information about your Organization (optional).

•

Your company details are required so that a CA can confirm your identity and verify it to the outside

world.

The length of the Common Name must be less than 64 bytes. Enter an identifier, such as an IP

address, node name, or domain name to use when accessing this printer through SSL/TLS

communication. The node name is displayed by default. The Common Name is required.

•

A warning will appear if you type a different name in the URL than the Common Name that was used for

the certificate.

The length of the Organization, the Organization Unit, the City/Locality and the State/Province must

be less than 64 bytes.

•

The Country/Region should be a two character ISO 3166 country code.

If you are configuring an X.509v3 certificate extension, select the Configure extended partition check

box, and then select Auto (Register IPv4) or Manual.

9. Select your setting from the Public Key Algorithm drop-down list. The default setting is RSA(2048bit).

10. Select your setting from the Digest Algorithm drop-down list. The default setting is SHA256.

11. Click Submit.

The CSR appears on your screen. Save the CSR as a file or copy and paste it into an online CSR form

offered by a Certificate Authority.

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12. Click Save.

•

Follow your CA's policy regarding the method to send a CSR to your CA.

If you are using the Enterprise root CA of Windows Server 2008/2012/2012 R2/2016/2019, we

recommend using the Web Server for the certificate template to securely create the Client Certificate.

For more information, go to your model's page on the Brother Solutions Center at support.brother.com.

Related Information

• Create and Install a Certificate from a Certificate Authority (CA)

109

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a

Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine

Install a Certificate on Your Brother Machine

When you receive a certificate from a CA, follow the steps below to install it into the print server:

Only a certificate issued with your machine's CSR can be installed onto the machine. When you want to create

another CSR, make sure that the certificate is installed before creating another CSR. Create another CSR only

after installing the certificate on the machine. If you do not, the CSR you create before installing will be invalid.

1. Start your web browser.

2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the

machine's IP address).

For example:

http://192.168.1.2

•

If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such

as "SharedPrinter" instead of the IP address.

For example:

http://SharedPrinter

If you enable a NetBIOS name, you can also use the node name.

For example:

http://brnxxxxxxxxxxxx

The NetBIOS name can be found in the Network Configuration Report.

•

(Available only for certain models) For Mac, access Web Based Management by clicking the machine's

icon on the Status Monitor screen.

3. No password is required by default. Type a password if you have set one, and then click

4. Click the Network tab.

5. Click the Security tab.

6. Click Certificate.

7. Click Install Certificate.

8. Browse to the file that contains the certificate issued by the CA, and then click Submit.

The certificate has been created successfully and saved in your machine's memory successfully.

To use SSL/TLS communication, the Root Certificate from the CA must be installed on your computer. Contact

your network administrator.

Related Information

• Create and Install a Certificate from a Certificate Authority (CA)

110

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a

Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key

Import and Export the Certificate and Private Key

Store the certificate and private key on your machine and manage them by importing and exporting them.

• Import a Certificate and Private Key

• Export the Certificate and Private Key

111

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a

Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key > Import a

Certificate and Private Key

Import a Certificate and Private Key

1. Start your web browser.

2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the

machine's IP address).

For example:

http://192.168.1.2

•

If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such

as "SharedPrinter" instead of the IP address.

For example:

http://SharedPrinter

If you enable a NetBIOS name, you can also use the node name.

For example:

http://brnxxxxxxxxxxxx

The NetBIOS name can be found in the Network Configuration Report.

•

(Available only for certain models) For Mac, access Web Based Management by clicking the machine's

icon on the Status Monitor screen.

3. No password is required by default. Type a password if you have set one, and then click

4. Click the Network tab.

5. Click the Security tab.

6. Click Certificate.

7. Click Import Certificate and Private Key.

8. Browse to the file you want to import.

9. Type the password if the file is encrypted, and then click Submit.

The certificate and private key are imported to your machine.

To use SSL/TLS communication, the Root Certificate from the CA must also be installed on your computer.

Contact your network administrator.

Related Information

• Import and Export the Certificate and Private Key

112

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a

Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key > Export the

Certificate and Private Key

Export the Certificate and Private Key

1. Start your web browser.

2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the

machine's IP address).

For example:

http://192.168.1.2

•

If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such

as "SharedPrinter" instead of the IP address.

For example:

http://SharedPrinter

If you enable a NetBIOS name, you can also use the node name.

For example:

http://brnxxxxxxxxxxxx

The NetBIOS name can be found in the Network Configuration Report.

•

(Available only for certain models) For Mac, access Web Based Management by clicking the machine's

icon on the Status Monitor screen.

3. No password is required by default. Type a password if you have set one, and then click

4. Click the Network tab.

5. Click the Security tab.

6. Click Certificate.

7. Click Export shown with Certificate List.

8. Enter the password if you want to encrypt the file.

If a blank password is used, the output is not encrypted.

9. Enter the password again for confirmation, and then click Submit.

10. Click Save.

11. Specify the location where you want to save the file.

The certificate and private key are exported to your computer.

You can also import the certificate to your computer.

Related Information

• Import and Export the Certificate and Private Key

113

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA

Certificate

Import and Export a CA Certificate

You can import, export and store CA certificates on your Brother machine.

• Import a CA Certificate

• Export a CA Certificate

114

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA

Certificate > Import a CA Certificate

Import a CA Certificate

1. Start your web browser.

2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the

machine's IP address).

For example:

http://192.168.1.2

•

If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such

as "SharedPrinter" instead of the IP address.

For example:

http://SharedPrinter

If you enable a NetBIOS name, you can also use the node name.

For example:

http://brnxxxxxxxxxxxx

The NetBIOS name can be found in the Network Configuration Report.

•

(Available only for certain models) For Mac, access Web Based Management by clicking the machine's

icon on the Status Monitor screen.

3. No password is required by default. Type a password if you have set one, and then click

4. Click the Network tab.

5. Click the Security tab.

6. Click CA Certificate.

7. Click Import CA Certificate.

8. Browse to the file you want to import.

9. Click Submit.

Related Information

• Import and Export a CA Certificate

115

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA

Certificate > Export a CA Certificate

Export a CA Certificate

1. Start your web browser.

2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the

machine's IP address).

For example:

http://192.168.1.2

•

If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such

as "SharedPrinter" instead of the IP address.

For example:

http://SharedPrinter

If you enable a NetBIOS name, you can also use the node name.

For example:

http://brnxxxxxxxxxxxx

The NetBIOS name can be found in the Network Configuration Report.

•

(Available only for certain models) For Mac, access Web Based Management by clicking the machine's

icon on the Status Monitor screen.

3. No password is required by default. Type a password if you have set one, and then click

4. Click the Network tab.

5. Click the Security tab.

6. Click CA Certificate.

7. Select the certificate you want to export and click Export.

8. Click Submit.

9. Click Save.

10. Specify where on your computer you want to save the exported certificate, and save it.

Related Information

• Import and Export a CA Certificate

116

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Certificates and Web Based Management > Manage Multiple Certificates

Manage Multiple Certificates

The multiple certificate feature allows you to use Web Based Management to manage each certificate installed

on your machine. In Web Based Management, navigate to the Certificate or CA Certificate screen to view

certificate content, delete, or export your certificates.

Maximum Number of Certificates Stored UP on Brother Machine

Self-signed Certificate or

Certificate Issued by a CA

CA Certificate

You can store up to 3 Certificate Authority (CA) certificates using SMTP over SSL (only available for certain

models).

We recommend storing one less certificate than allowed, reserving an empty spot in case of certificate expiration.

When a certificate expires, import a new certificate into the reserved spot, and then delete the expired certificate.

This ensures that you avoid configuration failure.

•

When you use SSL for SMTP communications, you do not have to choose the certificate. The

necessary certificate will be chosen automatically.

Related Information

• Certificates and Web Based Management

117

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Manage Your Network Machine Securely Using Web Based Management

Manage Your Network Machine Securely Using Web Based Management

To manage your network machine securely, you must use management utilities with security protocols.

We recommend using the HTTPS protocol for secure management. To use this protocol, HTTPS must be

enabled on your machine.

•

The HTTPS protocol is enabled by default.

You can change the HTTPS protocol settings using the Web Based Management screen.

1. Start your web browser.

2. Type "https://Common Name" in your browser's address bar (where "Common Name" is the Common Name

that you assigned to the certificate; this could be your IP address, node name, or domain name).

3. No password is required by default. Type a password if you have set one, and then click

4. You can now access the machine using HTTPS.

•

If you use the SNMPv3 protocol, follow the steps below.

You can also change the SNMP settings by using BRAdmin Professional.

5. Click the Network tab.

6. Click Protocol.

7. Make sure the SNMP setting is enabled, and then click Advanced Settings.

8. Configure the SNMP settings.

There are three options for SNMP Mode of Operation.

•

SNMP v1/v2c read-write access

In this mode, the print server uses version 1 and version 2c of the SNMP protocol. You can use all

Brother applications in this mode. However, it is not secure since it will not authenticate the user, and data

will not be encrypted.

•

SNMPv3 read-write access and v1/v2c read-only access

118

In this mode, the print server uses the read-write access of version 3 and the read-only access of version

1 and version 2c of the SNMP protocol.

When you use SNMPv3 read-write access and v1/v2c read-only access mode, some Brother

applications (such as BRAdmin Light) that access the print server do not work correctly since they authorize

the read-only access of version 1 and version 2c. If you want to use all applications, we recommend using

SNMP v1/v2c read-write access mode.

•

SNMPv3 read-write access

In this mode, the print server uses version 3 of the SNMP protocol. If you want to manage the print server

securely, use this mode.

When you use SNMPv3 read-write access mode, note the following:

You can use only BRAdmin Professional or Web Based Management to manage the print server.

Except for BRAdmin Professional, all applications that use SNMPv1/v2c will be restricted. To allow the

use of SNMPv1/v2c applications, use SNMPv3 read-write access and v1/v2c read-only access or

SNMP v1/v2c read-write access mode.

9. Click Submit.

Related Information

• Manage Y o ur Network Machine Securely Using SSL/TLS

119

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Manage Your Network Machine Securely Using BRAdmin Professional (Windows)

Manage Your Network Machine Securely Using BRAdmin Professional

(Windows)

To use BRAdmin Professional utility, you must:

•

Use the latest version of BRAdmin Professional. Go to your model's Downloads page on the Brother

Solutions Center at support.brother.com.

Use Web Based Management with the HTTPS protocol if you use BRAdmin Professional and Web Based

Management together.

Use a different password in each group if you are managing a mixed group of older and newer print servers

with BRAdmin Professional. This will ensure security is maintained on the newer print servers.

•

"Older versions of BRAdmin" refer to BRAdmin Professional older than Ver. 2.80 and BRAdmin Light for

Mac older than Ver.1.10.

"Older print servers" refer to NC-2000 series, NC-2100p, NC-3100h, NC-3100s, NC-4100h, NC-5100h,

NC-5200h, NC-6100h, NC-6200h, NC-6300h, NC-6400h, NC-8000, NC-100h, NC-110h, NC-120w,

NC-130h, NC-140w, NC-8100h, NC-9100h, NC-7100w, NC-7200w and NC-2200w.

Related Information

• Manage Y o ur Network Machine Securely Using SSL/TLS

120

Home > Security > Network Security Features > Manage Y o ur Network Machine Securely Using SSL/

TLS > Print Documents Securely Using SSL/TLS

Print Documents Securely Using SSL/TLS

To print documents securely with IPP protocol, use the IPPS protocol.

1. Start your web browser.

2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the

machine's IP address).

For example:

http://192.168.1.2

•

If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such

as "SharedPrinter" instead of the IP address.

For example:

http://SharedPrinter

If you enable a NetBIOS name, you can also use the node name.

For example:

http://brnxxxxxxxxxxxx

The NetBIOS name can be found in the Network Configuration Report.

•

(Available only for certain models) For Mac, access Web Based Management by clicking the machine's

icon on the Status Monitor screen.

3. No password is required by default. Type a password if you have set one, and then click

4. Click the Network tab.

5. Click Protocol. Make sure the IPP check box is selected.

If the IPP check box is not selected, select the IPP check box, and then click Submit.

Restart your machine to activate the configuration.

After the machine restarts, return to the machine's web page, click the Network tab, and then click

Protocol.

6. Click HTTP Server Settings.

7. Select the HTTPS(Port 443) check box in the IPP, and then click Submit.

8. Restart your machine to activate the configuration.

Communication using IPPS cannot prevent unauthorized access to the print server.

Related Information

• Manage Y o ur Network Machine Securely Using SSL/TLS

121

Home > Security > Network Security Features > Send an Email Securely

Send an Email Securely

• Configure Email Sending Using Web Based Management

• Send an Email with User Authentication

• Send an Email Securely Using SSL/TLS

122

Home > Security > Network Security Features > Send an Email Securely > Configure Email Sending Using

Web Based Management

Configure Email Sending Using Web Based Management

We recommend using Web Based Management to configure secured email sending with user authentication,

or email sending using SSL/TLS.

1. Start your web browser.

2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the

machine's IP address).

For example:

http://192.168.1.2

3. No password is required by default. Type a password if you have set one, and then click

4. Click the Network tab.

5. Click the Protocol menu in the left navigation bar.

6. In the SMTP field, click Advanced Settings and make sure the status of SMTP is Enabled.

7. Configure the SMTP settings.

•

Confirm that the email settings are correct after configuration by sending a test email.

If you do not know the SMTP server settings, contact your network administrator or Internet Service

Provider (ISP).

8. When finished, click Submit.

The Test Send E-mail Configuration dialog box appears.

9. Follow the instructions in the dialog box to test the current settings.

Related Information

123

Home > Security > Network Security Features > Send an Email Securely > Send an Email with User

Authentication

Send an Email with User Authentication

Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user

authentication. This method prevents unauthorized users from accessing the email server.

You can use the SMTP-AUTH method for email notification and email reports.

We recommend using Web Based Management to configure the SMTP authentication.

Email Server Settings

You must configure your machine's SMTP authentication method to match the method used by your email server.

For details about your email server settings, contact your network administrator or Internet Service Provider

(ISP).

To enable SMTP server authentication, in the Web Based Management SMTP screen, under Server

Authentication Method, you must select SMTP-AUTH.

Related Information

124

Home > Security > Network Security Features > Send an Email Securely > Send an Email Securely Using

SSL/TLS

Send an Email Securely Using SSL/TLS

Your Brother machine supports SSL/TLS methods to send an email via an email server that requires secure

SSL/TLS communication. To send email via an email server that is using SSL/TLS communication, you must

configure SMTP over SSL/TLS.

We recommend using Web Based Management to configure SSL/TLS.

Verify Server Certificate

Under SSL/TLS, if you choose SSL or TLS, the Verify Server Certificate check box will be selected

automatically.

•

Before you verify the server certificate, you must import the CA certificate issued by the CA that signed

the server certificate. Contact your network administrator or your Internet Service Provider (ISP) to

confirm if importing a CA certificate is necessary.

If you do not need to verify the server certificate, clear the Verify Server Certificate check box.

Port Number

If you select SSL, the Port value will be changed to match the protocol. To change the port number manually,

type the port number after you choose SSL/TLS.

125

You must configure your machine's SMTP communication method to match the method used by your email

server. For details about your email server settings, contact your network administrator or your ISP.

In most cases, the secured webmail services require the following settings:

SMTP

Port

Server Authentication Method

SSL/TLS

SMTP-AUTH

TLS

Related Information

• Brother iPrint&Scan for Mobile Devices

126

Home > Mobile

Mobile

• AirPrint

• Mobile Printing for Windows

•

Mopria Print Service

• Brother Mobile Connect

127

Home > Mobile > AirPrint

AirPrint

• AirPrint Overview

• Before Using AirPrint

• Network Settings for Using AirPrint

128

Home > Mobile > AirPrint > AirPrint Overview

AirPrint Overview

AirPrint is a printing solution for Apple operating systems that allows you

to wirelessly print photos, email, web pages, and documents from your

iPad, iPhone, iPod touch, and Mac computer without needing to install a

driver.

For more information, visit Apple’s website.

Use of the Works with Apple badge means that an accessory has been

designed to work specifically with the technology identified in the badge

and has been certified by the developer to meet Apple performance

standards.

Related Information

• AirPrint

Related Topics:

• AirPrint Problems

129

Home > Mobile > AirPrint > Before Using AirPrint

Before Using AirPrint

• Disable and Enable AirPrint Using Web Based Management (Web Browser)

130

Home > Mobile > AirPrint > Before Using AirPrint > Network Settings for Using AirPrint

Network Settings for Using AirPrint

In order to use AirPrint, your mobile device must connect to the wireless network to which your Brother machine

is connected. AirPrint supports wireless connections that use infrastructure mode or Wi-Fi Direct .

To configure your mobile device for a wireless network, refer to your mobile device’s user’s guide. A link to your

mobile device’s user’s guide on Apple’s website can be found by tapping

in Safari.

To configure your Brother machine for a wireless network, see the Quick Setup Guide or related topics in this

guide. If your Brother machine supports a wired network, you can use a network cable to connect to the wireless

access point/router.

If your Brother machine supports Wi-Fi Direct and you want to configure your Brother machine for a Wi-Fi Direct

network, see related topics in this Online Guide.

Related Information

• Before Using AirPrint

131

Home > Mobile > AirPrint > Before Using AirPrint > Disable and Enable AirPrint Using Web Based

Management (Web Browser)

Disable and Enable AirPrint Using Web Based Management (Web

Browser)

Confirm that your Brother machine is connected to the same network as your computer.

1. Start your web browser.

2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the

machine's IP address).

For example:

http://192.168.1.2

3. No password is required by default. Type a password if you have set one, and then click

4. Click the Network tab.

5. Click the Protocol menu in the left navigation bar.

6. To disable AirPrint, clear the AirPrint check box. To enable AirPrint, select the AirPrint check box.

By default, AirPrint is enabled.

7. Click Submit.

8. Restart your machine to activate the configuration.

Related Information

• Before Using AirPrint

132

Home > Mobile > AirPrint > Print Using AirPrint

Print Using AirPrint

• Print from iPad, iPhone, or iPod T o uch

• Before Using AirPrint (macOS)

• Print Using AirPrint (macOS)

133

Home > Mobile > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod Touch

Print from iPad, iPhone, or iPod Touch

The procedure used to print may vary by application. Safari is used in the example below.

1. Make sure your Brother machine is turned on.

2. Use Safari to open the page that you want to print.

3. Tap

4. Tap Print.

5. Make sure your Brother machine is selected.

6. If a different machine (or no printer) is selected, tap Printer.

A list of available machines appears.

7. Tap your machine's name in the list.

8. Select the desired options, such as the number of pages to print and 2-sided printing (if supported by your

machine).

9. Tap Print.

Related Information

134

Home > Mobile > AirPrint > Print Using AirPrint > Before Using AirPrint (macOS)

Before Using AirPrint (macOS)

Before printing using macOS, add your Brother machine to the printer list on your Mac computer.

1. Select System Preferences from the Apple Menu.

2. Click Printers & Scanners.

3. Click the + icon below the Printers pane on the left.

4. Click Add Printer or Scanner…. The Add screen appears.

5. Select your Brother machine, and then select AirPrint from the Use pop-up menu.

6. Click Add.

Related Information

135

Home > Mobile > AirPrint > Print Using AirPrint > Print Using AirPrint (macOS)

Print Using AirPrint (macOS)

The procedure used to print may vary by application. Safari is used in the example below. Before printing,

make sure your Brother machine is in the printer list on your Mac computer.

1. Make sure your Brother machine is turned on.

2. On your Mac computer, use Safari to open the page that you want to print.

3. Click the File menu, and then select Print.

4. Make sure your Brother machine is selected. If a different machine (or no printer) is selected, click the Printer

pop-up menu, and then select your Brother machine.

5. Select the desired options, such as the number of pages to print and 2-sided printing (if supported by your

machine).

6. Click Print.

Related Information

• Brother iPrint&Scan for Windows and Mac

136

Home > Mobile > Mobile Printing for Windows

Mobile Printing for Windows

Mobile printing for Windows is a function to print wirelessly from your Windows mobile device. You can connect

to the same network that your Brother machine is connected to and print without installing the printer driver on

the device. Many Windows apps support this function.

1. Windows mobile device (Windows 10 Mobile or later)

2. Wi-Fi connection

3. Your Brother machine

Related Information

• Mobile

137

Home > Mobile > Mopria Print Service

Mopria Print Service

™

Mopria Print Service is a print feature on Android mobile devices (Android

version 4.4 or later) developed by the Mopria Alliance. With this service, you can

connect to the same network as your machine and print without additional setup.

Many native Android apps support printing.

™

1. Android 4.4 or later

2. Wi-Fi Connection

3. Your Brother Machine

™

You must download the Mopria Print Service from the Google Play Store and install it on your Android

device. Before using this service, you must turn it on.

Related Information

• Mobile

138

Home > Mobile > Brother iPrint&Scan for Mobile Devices

Brother iPrint&Scan for Mobile Devices

Related Models: HL-L2325DW/HL-L2350DW/HL-L2370DW/HL-L2370DWXL

Use Brother iPrint&Scan to print from various mobile devices.

™

•

For Android Devices:

™

Brother iPrint&Scan allows you to use features of your Brother machine directly from your Android device,

without using a computer.

™

Download and install Brother iPrint&Scan from the Google Play Store app.

For all iOS supported devices including iPhone, iPad and iPod touch:

Brother iPrint&Scan allows you to use features of your Brother machine directly from your iOS device.

Download and install Brother iPrint&Scan from the App Store.

For more detailed information, visit support.brother.com/ips.

Related Information

• Mobile

Related Topics:

• Brother iPrint&Scan Overview

139

Home > Mobile > Brother Mobile Connect

Brother Mobile Connect

Use Brother Mobile Connect to print from your mobile device.

™

•

For Android devices:

™

Brother Mobile Connect allows you to use your Brother machine's features directly from your Android

device.

™

Download and install Brother Mobile Connect from Google Play .

•

For all iOS or iPadOS supported devices including iPhone, iPad, and iPod touch:

Brother Mobile Connect allows you to use your Brother machine's features directly from your iOS or iPadOS

device.

Download and install Brother Mobile Connect from the App Store.

Related Information

• Mobile

140

Home > Brother iPrint&Scan for Windows and Mac

Brother iPrint&Scan for Windows and Mac

• Brother iPrint&Scan Overview

141

Home > Brother iPrint&Scan for Windows and Mac > Brother iPrint&Scan Overview

Brother iPrint&Scan Overview

Use Brother iPrint&Scan for Windows and Mac to print from your computer.

The following screen shows an example of Brother iPrint&Scan for Windows. The actual screen may differ

depending on the version of the application.

•

For Windows

Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the

latest application.

•

For Mac

Download and install Brother iPrint&Scan from the App Store.

Related Information

142

Home > Troubleshooting

Troubleshooting

Use this section to resolve typical problems you may encounter when using your Brother machine. You can

correct most problems yourself.

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be made from within

that country.

Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.

If you need additional help, go to the Brother Solutions Center at support.brother.com.

First, check the following:

•

The machine's power cord is connected correctly and the machine's power is on. See the Quick Setup Guide.

All of the protective materials have been removed. See the Quick Setup Guide.

Paper is loaded correctly in the paper tray.

The interface cables are securely connected to the machine and the computer, or the wireless connection is

set up on both the machine and your computer.

•

Error and maintenance messages

If you did not solve the problem with the checks, identify the problem and then see Related Information.

Related Information

www.brother-usa.com/service

• AirPrint Problems

• Other Problems

• Machine Information

143

Home > Troubleshooting > Error and Maintenance Messages

Error and Maintenance Messages

As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this

happens, your machine identifies the error or required routine maintenance and shows the appropriate message.

The most common error and maintenance messages are shown in the table.

Follow the instructions in the Action column to solve the error and remove the message.

You can correct most errors and perform routine maintenance by yourself. If you need more tips: Visit

support.brother.com, and click the FAQs & Troubleshooting page.

Error Message

Cause

Action

2-sided Disabled

The back cover of the machine is Close the back cover of the machine until it

not closed completely.

locks in the closed position.

The 2-sided tray is not installed

completely.

Install the 2-sided tray firmly in the machine.

Cartridge Error

The toner cartridge is not installed Remove the toner cartridge and drum unit

correctly.

assembly. Take out the toner cartridge, and put

it back in the drum unit again. Reinstall the

toner cartridge and drum unit assembly in the

machine.

If the problem continues, contact Brother

Customer Service or your local Brother dealer.

Cooling Down

The temperature of the inside of

the machine is too hot. The

machine pauses its current print

job and goes into cooling down

mode.

Wait until the machine has finished cooling

down. Make sure all vents on the machine are

clear of obstructions.

When the machine has cooled down, the

machine will resume printing.

If the fan is not spinning, disconnect the

machine from the power for several minutes,

then reconnect it.

Cover is Open

Drum !

The front cover is not completely

closed.

Open and then firmly close the front cover of

the machine.

The fuser cover is not completely Close the fuser cover located inside the back

closed. cover of the machine.

The corona wire on the drum unit Clean the corona wire on the drum unit.

must be cleaned.

See Related Information: Clean the Corona

Wire.

If the problem continues, replace the drum unit

with a new one.

The drum unit or the toner

Remove the drum unit, remove the toner

cartridge and drum unit assembly cartridge from the drum unit, and put the toner

is not installed correctly.

cartridge back into the drum unit. Reinstall the

drum unit in the machine.

Drum End Soon

The drum unit is near the end of

its life.

Order a new drum unit before the LCD

displays Replace Drum.

144

Error Message

Cause

Action

Jam 2-sided

The paper is jammed in the 2-

sided tray or inside the back

cover.

Remove the 2-sided tray and open the back

cover to pull out all jammed paper.

Jam Inside

The paper is jammed inside the

machine.

Open the front cover, remove the toner

cartridge and drum unit assembly, and pull out

all jammed paper. Close the front cover.

Jam Rear

The paper is jammed in the back Open the fuser cover and remove all jammed

of the machine.

paper. Close the fuser cover.

Jam Tray 1

Manual Feed

The paper is jammed in the

indicated paper tray.

Pull out the paper tray indicated on the LCD

and remove all jammed paper.

Manual was selected as the paper Place paper in the manual feed slot.

source in the printer driver, but

there is no paper in the manual

feed slot.

Media Mismatch

The media type specified in the

printer driver differs from the

paper type specified in the

machine's menu.

Load the correct type of paper in the tray

indicated on the LCD, and then select the

correct media type in the Paper Type setting

on the machine.

No Drum Unit

No Paper

The drum unit is not installed

correctly.

Reinstall the toner cartridge and drum unit

assembly.

The machine is out of paper, or

paper is not loaded correctly in the

paper tray.

•

Refill paper in the paper tray. Make sure

the paper guides are set to the correct size.

•

If paper is in the tray, remove it and load it

again. Make sure the paper guides are set

to the correct size.

•

Do not overfill the paper tray.

No Paper T1

The machine failed to feed paper Do one of the following:

from the indicated paper tray.

•

Refill paper in the paper tray indicated on

the LCD. Make sure the paper guides are

set to the correct size.

If paper is in the tray, remove it and load it

again. Make sure the paper guides are set

to the correct size.

Do not overfill the paper tray.

No Toner

The toner cartridge or the toner

Remove the toner cartridge and drum unit

cartridge and drum unit assembly assembly. Remove the toner cartridge from the

is not installed correctly.

drum unit, and reinstall the toner cartridge

back in the drum unit. Reinstall the toner

cartridge and drum unit assembly back in the

machine. If the problem continues, replace the

toner cartridge with a new one.

Out of Memory

The machine’s memory is full.

Press and hold Go for about two seconds and

reduce the print resolution.

Print Data Full

Press and hold Go for about two seconds and

delete the previously stored print data.

145

Error Message

Cause

Action

Print Unable##

The machine has a mechanical

problem.

•

Press and hold

to turn off the machine,

wait a few minutes, and then turn it on

again.

•

If the problem continues, contact Brother

Customer Service.

Contact Brother Customer Service at:

1-877-BROTHER (1-877-276-8437) (in

USA)

www.brother.ca/support (in Canada)

or to locate a Brother Authorized Service

Center, visit:

Replace Drum

It is time to replace the drum unit. Replace the drum unit with a new one.

See Related Information: Replace the Drum

Unit.

The drum unit counter was not

reset when a new drum was

installed.

Reset the drum unit counter.

See the instructions included with the new

drum unit.

Replace Toner

The toner cartridge is at the end of Replace the toner cartridge with a new one.

its life. The machine stops all print

operations.

Self-Diagnostic

The temperature of the fuser unit

Press and hold

to turn off the machine,

does not rise to a specified

temperature within the specified

time.

wait a few seconds, and then turn it on again.

Leave the machine idle for 15 minutes with the

power on.

The fuser unit is too hot.

Size Error

The paper size defined in the

printer driver is not supported by

the defined tray.

Choose a paper size supported by the defined

tray.

Size Error DX

The paper size specified in the

Press and hold Go for about two seconds (if

machine's paper size setting is not required).

available for automatic 2-sided

Load the correct size of paper in the tray and

set the tray for that paper size.

printing.

The paper in the tray is not the

correct size and is not available

for automatic 2-sided printing.

Choose a paper size supported by 2-sided

printing.

Paper sizes available for automatic 2-sided

printing are Letter, Legal, Mexico Legal, India

Legal and Folio.

Size Mismatch

The paper in the tray is not the

correct size.

Load the correct size of paper in the tray

indicated on the LCD and set the size of paper

for the tray. Press Go.

Toner Ended

Toner Low

It is time to replace the toner

cartridge.

Replace the toner cartridge with a new one.

If the LCD displays this message, Order a new toner cartridge now so you have

you can still print. The toner

it ready when the LCD displays Replace

cartridge is near the end of its life.

Toner.

Related Information

Related Topics:

• Paper is Jammed in the Paper Tray

• Replace the Drum Unit

146

• Clean the Corona Wire

147

Home > Troubleshooting > Paper Jams

Paper Jams

Always remove the remaining paper from the paper tray and straighten the stack when you are adding new

paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents

paper jams.

• Paper is Jammed in the Back of the Machine

• Paper is Jammed inside the Machine

• Paper is Jammed in the 2-sided Tray

148

Home > Troubleshooting > Paper Jams > Paper is Jammed in the Paper Tray

Paper is Jammed in the Paper Tray

If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these

steps:

1. Pull the paper tray completely out of the machine.

2. Slowly pull out the jammed paper.

Pulling the jammed paper downward using both hands allows you to remove the paper more easily.

3. Fan the stack of paper to prevent further jams, and slide the paper guides to fit the paper size.

4. Make sure the paper is below the maximum paper mark (b b b).

5. Put the paper tray firmly back in the machine.

Related Information

149

Home > Troubleshooting > Paper Jams > Paper is Jammed in the Back of the Machine

Paper is Jammed in the Back of the Machine

If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the

machine, follow these steps:

1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the

machine.

2. Open the back cover.

3. Pull the blue tabs at the left and right sides toward you to release the fuser cover.

WARNING

HOT SURFACE

The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching

them.

If the green envelope levers inside the back cover are pulled down to the envelope position, lift these levers

to the original position before pulling the green tabs down.

4. Use both hands to gently pull the jammed paper out of the fuser unit.

150

5. Close the fuser cover.

If you print on envelopes, pull down the green envelope levers to the envelope position again before closing

the back cover.

6. Close the back cover until it locks in the closed position.

Related Information

151

Home > Troubleshooting > Paper Jams > Paper is Jammed inside the Machine

Paper is Jammed inside the Machine

If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these

steps:

1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the

machine.

2. Open the front cover.

3. Remove the toner cartridge and drum unit assembly.

WARNING

HOT SURFACE

The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching

them.

4. Pull out the jammed paper slowly.

5. Install the toner cartridge and drum unit assembly into the machine.

6. Close the front cover.

Related Information

152

Home > Troubleshooting > Paper Jams > Paper is Jammed in the 2-sided Tray

Paper is Jammed in the 2-sided Tray

If the machine's control panel or the Status Monitor indicates that there is a jam in the 2-sided paper tray, follow

these steps:

1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the

machine.

2. Pull the paper tray completely out of the machine.

3. At the back of the machine, pull the 2‑sided tray completely out of the machine.

4. Pull the jammed paper out of the machine or out of the 2‑sided tray.

5. Remove paper that may have jammed under the machine due to static electricity.

153

6. If paper is not caught inside the 2-sided tray, open the back cover.

WARNING

HOT SURFACE

The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching

them.

7. Use both hands to gently pull the jammed paper out of the back of the machine.

8. Close the back cover until it locks in the closed position.

9. Put the 2-sided tray firmly back in the rear of the machine.

10. Put the paper tray firmly back in the front of the machine.

Related Information

154

Home > Troubleshooting > Printing Problems

Printing Problems

Difficulties

Suggestions

No printout

Check the machine is not in Power Off mode.

If the machine is in Power Off mode, press

on the

control panel, and then send the print data again.

Check that the correct printer driver has been installed

and selected.

Check to see if the Status Monitor or the machine's

control panel displays an error status.

Check that the machine is online:

•

Windows7 and Windows Server 2008 R2

Click

(Start) >Devices and Printers. Right-click

Brother XXX-XXXX and click See what's printing.

Click Printer in the menu bar. Make sure Use Printer

Offline is not selected.

Windows Server 2008

Click

(Start) >Control Panel > Hardware and

Sound > Printers. Right-click Brother XXX-XXXX.

Make sure Use Printer Online is not listed. If it is

listed, click this option to set the driver Online.

Windows 8 and Windows Server 2012

Move your mouse to the lower right corner of your

desktop. When the menu bar appears, click Settings

> Control Panel > Hardware and Sound > View

devices and printers. Right-click the Brother XXX-

XXXX. Click See what's printing. If printer driver

options appear, select your printer driver. Click Printer

in the menu bar and make sure that Use Printer

Offline is not selected.

•

Windows 10, Windows Server 2016 and Windows

Server 2019

Click

> Windows System > Control Panel. In

the Hardware and Sound group, click View devices

and printers. Right-click the Brother XXX-XXXX.

Click See what's printing. If printer driver options

appear, select your printer driver. Click Printer in the

menu bar and make sure that Use Printer Offline is

not selected.

•

Windows Server 2012 R2

Click Control Panel on the Start screen. In the

Hardware group, click View devices and printers.

Right-click the Brother XXX-XXXX. Click See what’s

printing. If printer driver options appear, select your

printer driver. Click Printer in the menu bar and make

sure Use Printer Offline is not selected.

Mac

Click the System Preferences menu, and then select

the Printers & Scanners option. When the machine is

offline, delete it using the

using the button.

button, and then add it

155

Difficulties

Suggestions

The machine is not printing or has stopped printing.

Cancel the print job and clear it from the machine's

memory. The printout may be incomplete. Send the print

data again.

See Related Information:Cancel a Print Job.

The headers or footers appear when the document

There is an unprintable area on the top and bottom of the

displays on the screen but they do not show up when it is page. Adjust the top and bottom margins in your

printed.

document to allow for this.

The machine prints unexpectedly or it prints garbage.

Cancel the print job and clear it from the machine's

memory. The printout may be incomplete. Send the print

data again.

See Related Information:Cancel a Print Job.

Check the settings in your application to make sure they

are set up to work with your machine.

Confirm that the Brother printer driver is selected in your

application's Print window.

The machine prints the first couple of pages correctly,

then some pages have missing text.

Check the settings in your application to make sure they

are set up to work with your machine.

Your machine is not receiving all of the data sent from the

computer. Make sure you connected the interface cable

correctly.

The machine does not print on both sides of the paper

even though the printer driver setting is 2-sided and the

machine supports automatic 2-sided printing.

Check the paper size setting in the printer driver. You

must select Letter, Legal, Folio, or Mexico Legal paper

that is 16 to 28 lb (60 to 105 g/m ).

Print speed is too slow.

Try changing the printer driver setting. The highest

resolution needs longer data processing, sending and

printing time.

If you have enabled the Quiet Mode, disable the Quiet

Mode on the printer driver or the machine's menu setting.

The machine does not feed paper.

If there is paper in the paper tray, make sure it is straight.

If the paper is curled, straighten it. Sometimes it is helpful

to remove the paper, turn the stack over and place it back

in the paper tray.

Reduce the amount of paper in the paper tray, and then

try again.

(For models with Manual Feed Slot)Make sure Manual is

not selected for Paper Source in the printer driver.

Clean the paper pick-up rollers.

The machine does not feed paper from the Manual feed

slot.

(For models with Manual Feed Slot)

Use both hands to push one sheet of paper firmly into the

manual feed slot until the top edge of the paper presses

against the paper feed rollers. Continue pressing the

paper against the rollers until the machine grabs the

paper and pulls it in further.

Put only one sheet of paper in the manual feed slot.

Make sure Manual is selected as Paper Source in the

printer driver.

The machine does not feed envelopes.

(For models with Manual Feed Slot)Load one envelope at

a time in the manual feed slot. Your application must be

set to print the envelope size you are using. This is

usually done in the Page Setup or Document Setup menu

of your application.

Related Information

• Monitor the Status of the Machine from Y our Computer (Mac)

156

• Cancel a Print Job

• Clean the Paper Pick-up Rollers

157

Home > Troubleshooting > Improve the Print Quality

Improve the Print Quality

If you have a print quality problem, print a test page first. If the printout looks good, the problem is probably not

the machine. Check the interface cable connections and try printing a different document. If the printout or test

page printed from the machine has a quality problem, check the examples of poor print quality and follow the

recommendations in the table.

IMPORTANT

Using non-genuine supplies may affect the print quality, hardware performance, and machine reliability.

1. To get the best print quality, we suggest using recommended print media. Make sure you use paper that

meets our specifications.

2. Check that the toner cartridge and drum unit are installed correctly.

Examples of poor print quality

Recommendation

•

If the machine indicates Replace Toner status, install a

new toner cartridge.

ABCDEFGH

abcdefghijk

•

Check the machine’s environment. Conditions such as

humidity, high temperatures, and so on, may cause

this print fault.

A B C D

abcde

0 1 2 3 4

Faint

•

If the whole page is too light, Toner Save may be

turned on. Turn off Toner Save mode in the machine's

menu settings or the printer driver.

•

Clean the drum unit.

Clean the corona wire on the drum unit.

Replace the toner cartridge with a new toner cartridge.

Replace the drum unit with a new drum unit.

•

Check the machine’s environment. Conditions such as

high temperatures and high humidity can increase the

amount of background shading.

ABCDEFGH

abcdefghijk

•

Clean the drum unit.

A B C D

abcde

0 1 2 3 4

Replace the toner cartridge with a new toner cartridge.

Replace the drum unit with a new drum unit.

Gray background

•

Check the machine’s environment. Conditions such as

low humidity and low temperatures may cause this

print quality problem.

•

Select the appropriate media type in the printer driver.

Select the appropriate media type in the menu setting.

Make sure the two green levers inside the back cover

are in the up position. Pull up the two green levers

until they stop.

Ghosting images

158

Examples of poor print quality

Recommendation

•

Clean the drum unit.

Replace the drum unit with a new drum unit.

Replace the toner cartridge with a new toner cartridge.

The fuser unit may be contaminated.

Contact Brother Customer Service.

In USA: 1-877-BROTHER (1-877-276-8437)

In Canada: www.brother.ca/support

•

Make sure the media type setting in the driver

matches the type of paper you are using.

ABCDEFGH

abcdefghijk

•

Clean the drum unit.

The toner cartridge may be damaged.

Replace the toner cartridge with a new toner cartridge.

The drum unit may be damaged.

A B C D

abcde

0 1 2 3 4

Toner specks

•

Replace the drum unit with a new drum unit.

The fuser unit may be contaminated.

Contact Brother Customer Service.

In USA: 1-877-BROTHER (1-877-276-8437)

In Canada: www.brother.ca/support

•

Select Thick Paper mode in the printer driver or use

thinner paper than you are currently using.

•

Select the appropriate media type in the menu setting.

Check the machine’s environment. Conditions such as

high humidity can cause hollow print.

•

The drum unit may be damaged.

Replace the drum unit with a new drum unit.

Hollow print

•

Clean the corona wire inside the drum unit.

The drum unit may be damaged.

Replace the drum unit with a new drum unit.

All black

•

Select the appropriate media type in the printer driver.

Select the appropriate media type in the menu setting.

ABCDEFGH

abcdefghijk

The problem may disappear by itself. Print multiple

blank pages to clear this problem, especially if the

machine has not been used for a long time.

A B C D

abcde

0 1 2 3 4

•

Clean the drum unit.

The drum unit may be damaged.

159

Examples of poor print quality

White lines across the page

Recommendation

Replace the drum unit with a new drum unit.

•

Clean the drum unit.

The drum unit may be damaged.

Replace the drum unit with a new drum unit.

ABCDEFGH

abcdefghijk

A B C D

abcde

0 1 2 3 4

Lines across the page

•

Check the machine's environment. Conditions such as

high humidity and high temperatures may cause this

print quality problem.

•

Clean the drum unit.

If the problem is not solved after printing a few pages,

replace the drum unit with a new drum unit.

White lines, bands or ribbing across the page

•

If the problem is not solved after printing a few pages,

the drum unit may have foreign material, such as glue

from a label, stuck on the drum. Clean the drum unit.

See Related Information:Clean the Drum Unit Using

Drum Dot Print.

The drum unit may be damaged.

Replace the drum unit with a new drum unit.

White Spots on black text and graphics at 3.7 in. (94 mm)

intervals

Black spots at 3.7 in. (94 mm) intervals

•

If you use label sheets for laser printers, the glue from

the sheets may sometimes stick to the drum surface.

Clean the drum unit.

ABCDEFGH

abcdefghijk

See Related Information:Clean the Drum Unit Using

Drum Dot Print.

A B C D

abcde

0 1 2 3 4

•

If you used paper that has clips or staples, the drum

unit may be damaged.

Black toner marks across the page

If the unpacked drum unit is in direct sunlight (or room

light for long periods of time), the unit may be

damaged.

•

Clean the drum unit.

The toner cartridge may be damaged.

Replace the toner cartridge with a new toner cartridge.

The drum unit may be damaged.

•

Replace the drum unit with a new drum unit.

160

Examples of poor print quality

Recommendation

•

Clean the corona wire inside the drum unit by sliding

the green tab.

ABCDEFGH

abcdefghijk

Make sure that the green tab on the drum unit is in the

Home position.

A B C D

abcde

0 1 2 3 4

•

The toner cartridge may be damaged.

Replace the toner cartridge with a new toner cartridge.

The drum unit may be damaged.

Black lines down the page

Replace the drum unit with a new drum unit.

The fuser unit may be contaminated.

Contact Brother Customer Service.

Printed pages have toner stains down the page

In USA: 1-877-BROTHER (1-877-276-8437)

In Canada: www.brother.ca/support

•

Make sure foreign material such as a torn piece of

paper, sticky notes or dust is not inside the machine

and around the toner cartridge and drum unit.

ABCDEFGH

abcdefghijk

•

The toner cartridge may be damaged.

A B C D

abcde

0 1 2 3 4

Replace the toner cartridge with a new toner cartridge.

The drum unit may be damaged.

Replace the drum unit with a new drum unit.

White lines down the page

•

Make sure the paper or other print media is loaded

correctly in the paper tray and the guides are not too

tight or too loose against the paper stack.

•

Set the paper guides correctly.

The paper tray may be too full.

Check the paper type and quality.

Check for loose objects such as torn paper inside the

machine.

Image skewed

•

If the problem only occurs during automatic 2-sided

printing, check for torn paper in the 2-sided tray. Verify

the 2-sided tray is inserted completely and the back

cover is closed completely.

•

Check the paper type and quality. High temperatures

and high humidity will cause paper to curl.

If you do not use the machine often, the paper may

have been in the paper tray too long. Turn over the

stack of paper in the paper tray. Also, fan the paper

stack, and then rotate the paper 180° in the paper

tray.

•

Open the back cover (face up output tray) to let the

printed paper exit onto the face up output tray.

Curled or wavy image

Choose Reduce Paper Curl mode in the printer driver

when you do not use our recommended print media.

•

Make sure paper is loaded correctly.

Check the paper type and quality.

B DEFGH

abc efghijk

Turn over the stack of paper in the tray or rotate the

paper 180° in the input tray.

A C D

bcde

1 3 4

Wrinkles or creases

161

Examples of poor print quality

Recommendation

•

Make sure the two green levers inside the back cover

are in the up position. Pull up the two green levers

until they stop.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Poor fixing

•

Make sure the media type setting in the printer driver

matches the type of paper you are using.

Choose Improve Toner Fixing mode in the printer

driver.

If this selection does not provide enough

improvement, change the printer driver setting in

Media Type to a thick setting. If you are printing an

envelope, choose Env. Thick in the media type

setting.

•

Make sure the two green levers inside the back cover

are pulled down to the envelope position when you

print envelopes. After you have finished printing, reset

the levers back to their original position. Pull up the

levers until they stop.

Envelope creases

•

Make sure envelopes are printed with the back cover

(face up output tray) opened.

(For models with Manual Feed Slot)

Make sure envelopes are fed only from the manual

feed slot.

Related Information

• Clean the Drum Unit Using Drum Dot Print

Related Topics:

• T e st Print

• Recommended Print Media

• Reduce T o ner Consumption

• Replace the T o ner Cartridge

162

• Replace the Drum Unit

163

Home > Troubleshooting > Network Problems

Network Problems

• Error Messages

• Where Can I Find My Brother Machine's Network Settings?

• I Cannot Complete the Wireless Network Setup Configuration

• Use the Network Connection Repair T o ol (Windows)

• My Brother Machine Cannot Print over the Network

• I Want to Check that My Network Devices are Working Correctly

164

Home > Troubleshooting > Network Problems > Error Messages

Error Messages

Your Brother machine will display an error message if an error occurs. The most common error messages are

shown in the table.

Error

Cause

Action

Messages

Connection

Error

Other devices are trying to

connect to the Wi-Fi Direct

network at the same time.

Make sure there are no other devices trying to connect to the Wi-Fi

Direct network, and then try to configure the Wi-Fi Direct settings

again.

Connection

Fail

The Brother machine and

your mobile device cannot

communicate during the Wi-

Fi Direct network

•

Move the mobile device closer to your Brother machine.

Move your Brother machine and the mobile device to an

obstruction-free area.

•

If you are using the PIN Method of WPS, make sure you have

entered the correct PIN.

configuration.

No Device

When configuring the Wi-Fi

Direct network, the Brother

machine cannot find your

mobile device.

Make sure your machine and mobile device are in the Wi-Fi

Direct mode.

•

Move the mobile device closer to your Brother machine.

Move your Brother machine and the mobile device to an

obstruction-free area.

•

If you are manually configuring the Wi-Fi Direct network, make

sure you have entered the correct password.

If your mobile device has a configuration page for how to obtain

an IP address, make sure the IP address of your mobile device

has been configured via DHCP.

Related Information

• Print the Network Configuration Report

165

Home > Troubleshooting > Network Problems > Where Can I Find My Brother Machine's Network Settings?

Where Can I Find My Brother Machine's Network Settings?

• Change Machine Settings from Y o ur Computer

166

Home > Troubleshooting > Network Problems > I Cannot Complete the Wireless Network Setup

Configuration

I Cannot Complete the Wireless Network Setup Configuration

Turn your wireless router off and back on. Then, try to configure the wireless settings again. If you are unable to

resolve the problem, follow the instructions below:

Investigate the problem using the WLAN Report.

Cause

Action

Interface

Your security settings (SSID/ • Confirm the security settings using the Wireless Setup Helper

Wireless

Network Key) are not

correct.

utility. For more information and to download the utility, go to your

model's Downloads page on the Brother Solutions Center at

support.brother.com.

•

Select and confirm that you are using the correct security

settings.

See the instructions supplied with your wireless LAN access

point/router for information on how to find the security

settings.

The manufacturer's name or model number of the wireless

LAN access point/router may be used as the default security

settings.

Consult with the access point/router manufacturer, your

Internet provider, or network administrator.

Your Brother machine's MAC Confirm that the Brother machine's MAC Address is allowed in the

Wireless

address is not allowed.

filter. You can find the MAC Address on your Brother machine's

control panel.

Your wireless LAN access

point/router is in stealth

mode (not broadcasting the

SSID).

•

Enter the correct SSID name or Network Key manually.

Check the SSID name or the Network Key in the instructions

supplied with your wireless LAN access point/router and

reconfigure the wireless network setup.

Your security settings (SSID/ • Confirm the SSID and password.

password) are not correct.

Wi-Fi Direct

When you are configuring the network manually, the SSID

and password are displayed on your Brother machine. If your

mobile device supports the manual configuration, the SSID

and password will be displayed on your mobile device’s

screen.

™

If your mobile device disconnects (approximately six minutes after

using Wi-Fi Direct), try the one-push configuration using WPS

(recommended) and set the Brother machine as a G/O.

Wi-Fi Direct

You are using Android 4.0.

Your Brother machine is

placed too far from your

mobile device.

Move your Brother machine within about 3.3 feet (1 meter) of the

mobile device when you configure the Wi-Fi Direct network settings.

There are some obstructions Move your Brother machine to an obstruction-free area.

(walls or furniture, for

example) between your

machine and the mobile

device.

There is a wireless

computer, Bluetooth -

supported device,

microwave oven, or digital

cordless phone near the

Brother machine or the

mobile device.

Move other devices away from the Brother machine or the mobile

device.

Wi-Fi Direct

If you have checked and

tried all of the above, but still

cannot complete the Wi-Fi

•

Turn your Brother machine off and back on. Then, try to

configure the Wi-Fi Direct settings again.

167

Cause

Action

• If you are using your Brother machine as a client, confirm how

Interface

Direct configuration, do the

following:

many devices are allowed in the current Wi-Fi Direct network,

and then check how many devices are connected.

For Windows

If your wireless connection has been interrupted, and you have checked and tried all of the above, we

recommend using the Network Connection Repair Tool.

Related Information

• Use Wi-Fi Direct

168

Home > Troubleshooting > Network Problems > Use the Network Connection Repair Tool (Windows)

Use the Network Connection Repair Tool (Windows)

Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct

IP address and Subnet Mask.

•

Windows 7/Windows 8/Windows 10

You must log on with Administrator rights.

•

Make sure the Brother machine is turned on and is connected to the same network as your computer.

1. Do one of the following:

Option

Description

Windows Server Click

2008

(Start) > All Programs > Brother > Brother Utilities.

Click the drop-down list and select your model name (if not already selected). Click

Tools in the left navigation bar, and then click Network Connection Repair Tool.

Windows 7

Click

(Start) > All Programs > Brother > Brother Utilities.

Click the drop-down list and select your model name (if not already selected). Click

Tools in the left navigation bar, and then click Network Connection Repair Tool.

Windows 8/

Windows 10

Launch

(Brother Utilities), and then click the drop-down list and select your model

name (if not already selected). Click Tools in the left navigation bar, and then click

Network Connection Repair Tool.

Windows Server Launch

2012 / 2012 R2 /

(Brother Utilities), and then click the drop-down list and select your model

name (if not already selected). Click Tools in the left navigation bar, and then click

2016 / 2019

Network Connection Repair Tool.

•

If the User Account Control screen appears, click Yes.

2. Follow the on-screen instructions.

3. Check the diagnosis by printing the Network Configuration Report or the Printer Settings page.

The Network Connection Repair Tool will start automatically if you select the Enable Connection Repair

Tool option in the Status Monitor. Right-click the Status Monitor screen, and then click Other Settings >

Enable Connection Repair Tool. This is not recommended when your network administrator has set the

IP address to Static, since it will automatically change the IP address.

If the correct IP address and the Subnet Mask are still not assigned even after using the Network Connection

Repair Tool, ask your network administrator for this information.

Related Information

• My Brother Machine Cannot Print over the Network

• I Want to Check that My Network Devices are Working Correctly

169

Home > Troubleshooting > Network Problems > My Brother Machine Cannot Print over the Network

My Brother Machine Cannot Print over the Network

Cause

Action

Interface

Your security software

blocks your machine's

access to the network.

Some security software might block access without showing a security Wired/Wireless

alert dialog box even after successful installation.

To allow access, see the instructions for your security software or ask

the software manufacturer.

Your Brother machine was • Confirm the IP address and the Subnet Mask.

Wired/Wireless

not assigned an available

IP address.

Verify that both the IP addresses and Subnet Masks of your

computer and the Brother machine are correct and located on the

same network.

For more information about how to verify the IP address and the

Subnet Mask, ask your network administrator.

•

Windows

Confirm the IP address and the Subnet Mask using the Network

Connection Repair Tool.

The failed print job is still

in your computer's print

queue.

•

If the failed print job is still in your computer's print queue, delete it. Wired/Wireless

Otherwise, double-click the printer icon in the following folder and

cancel all documents:

Windows 7

Click

(Start) > Devices and Printers > Printers and

Faxes.

Windows 8

Move your mouse to the lower right corner of your desktop.

When the menu bar appears, click Settings > Control Panel.

In the Hardware and Sound group, click View devices and

printers > Printers.

Windows 10, Windows Server 2016 and Windows Server 2019

Click

> Windows System > Control Panel. In the

Hardware and Sound group, click View devices and printers

> Printers.

Windows Server 2008

Click Start > Control Panel > Printers.

Windows Server 2012

Move your mouse to the lower right corner of your desktop.

When the menu bar appears, click Settings > Control Panel.

In the Hardware group, click View devices and printers >

Printers.

Windows Server 2012 R2

Click Control Panel on the Start screen. In the Hardware

group, click View devices and printers.

macOS v10.10.5, v10.11.x, v10.12.x, v10.14.x, v10.15.x, v11

Click System Preferences > Printers & Scanners.

Your Brother machine is

not connected to the

wireless network.

Print the WLAN Report to check the error code on the printed report.

Wireless

If you have checked and tried all of the above, but your Brother machine still cannot print, uninstall the printer

driver and reinstall it.

Related Information

170

Related Topics:

• I Want to Check that My Network Devices are Working Correctly

• Use the Network Connection Repair T o ol (Windows)

171

Home > Troubleshooting > Network Problems > I Want to Check that My Network Devices are Working

Correctly

I Want to Check that My Network Devices are Working Correctly

Check

Action

Interface

Check that your Brother Check the following:

Wired/Wireless

machine, access point/

router, or network hub is

turned on.

•

The power cord is connected correctly and the Brother machine is

turned on.

•

The access point/router or hub is turned on and its link button is

blinking.

•

All protective packaging has been removed from the machine.

The toner cartridge and drum unit are installed correctly.

The front and back covers are fully closed.

Paper is inserted correctly in the paper tray.

(For wired networks) A network cable is securely connected to the

Brother machine and to the router or hub.

Check the Link Status Print the Network Configuration Report and check that Ethernet Link

Wired/Wireless

in the Network

Configuration Report or

the Printer Settings

page.

Status or Wireless Link Status is Link OK.

Check that you can

"ping" the Brother

machine from your

computer.

Ping the Brother machine from your computer using the IP address or

the node name in the Windows command prompt or Mac Terminal

application:

ping <ipaddress>or <nodename>.

•

Successful: Your Brother machine is working correctly and

connected to the same network as your computer.

•

Unsuccessful: Your Brother machine is not connected to the same

network as your computer.

(Windows)

Ask the network administrator and use the Network Connection Repair

Tool to fix the IP address and the subnet mask.

(Mac)

Confirm that the IP address and the Subnet Mask are set correctly.

Check that your Brother Print the WLAN Report to check the error code on the printed report.

Wireless

machine is connected to

the wireless network.

If you have checked and tried all of the above but you are still having problems, see the instructions supplied with

your wireless LAN access point/router to find the SSID and the Network Key information and set them correctly.

Related Information

• My Brother Machine Cannot Print over the Network

• Use the Network Connection Repair T o ol (Windows)

172

Home > Troubleshooting > AirPrint Problems

AirPrint Problems

Difficulty

Suggestions

My Brother machine is not displayed in the printer list.

Make sure your Brother machine is turned on.

Confirm the network settings. See Related Information.

Move the mobile device closer to the wireless access

point/router, or to your Brother machine.

I cannot print.

Make sure your Brother machine is turned on.

Confirm the network settings. See Related Information.

I am trying to print a multiple-page document from an iOS Make sure you are running the latest OS version.

device, but ONLY the first page is printing.

Refer to the following Apple support article for more

information about AirPrint: support.apple.com/kb/HT4356.

Related Information

Related Topics:

• AirPrint Overview

173

Home > Troubleshooting > Other Problems

Related Topics:

• Supplies

182

Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge

Replace the Toner Cartridge

1. Make sure the machine is turned on.

2. Open the front cover.

3. Remove the toner cartridge and drum unit assembly from the machine.

4. Push down the green lock lever and take the toner cartridge out of the drum unit.

5. Unpack the new toner cartridge.

6. Remove the protective cover.

7. Push the new toner cartridge firmly into the drum unit until you hear it lock into place.

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Make sure you put the toner cartridge in correctly or it may separate from the drum unit.

8. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left

several times.

Be sure to return the tab to the Home position (a). The arrow on the tab must be aligned with the arrow on

the drum unit. If it is not, printed pages may have a vertical stripe.

9. Install the toner cartridge and drum unit assembly back into the machine.

10. Close the front cover of the machine.

•

Do not turn off the machine or open the front cover until the machine returns to Ready Mode.

The toner cartridge that comes with your Brother machine is a Starter toner cartridge.

It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.

To ensure high quality printing, we recommend using only Genuine Brother Brand toner cartridges.

When you want to buy toner cartridges, contact Brother Customer Service.

•

DO NOT unpack the new toner cartridge until you are ready to install it.

If a toner cartridge is left unpacked for a long time, the toner life will be shortened.

Brother strongly recommends you DO NOT refill the toner cartridge provided with your machine. We

also strongly recommend you continue to use only Genuine Brother Brand replacement toner

cartridges. Use or attempted use of third party toner and/or cartridges in the Brother machine may

cause damage to the machine and/or may result in unsatisfactory print quality. Our limited warranty

coverage does not apply to any problem that is caused by the use of third party toner and/or cartridges.

To protect your investment and obtain premium performance from the Brother machine, we strongly

recommend the use of Genuine Brother Supplies.

Related Information

Related Topics:

184

Home > Routine Maintenance > Replace Supplies > Replace the Drum Unit

Replace the Drum Unit

1. Make sure the machine is turned on.

2. Open the front cover.

3. Remove the toner cartridge and drum unit assembly from the machine.

4. Push down the green lock lever and take the toner cartridge out of the drum unit.

5. Unpack the new drum unit.

6. Push the toner cartridge firmly into the new drum unit until you hear it lock into place.

Make sure you put the toner cartridge in correctly or it may separate from the drum unit.

7. Install the toner cartridge and drum unit assembly back into the machine.

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8. Close the front cover of the machine.

After installing the new drum unit, you must reset the drum counter. See Related Information: Reset the

Drum Counter.

NOTE

•

Drum wear and tear occurs due to use and rotation of the drum and interaction with paper, toner and

other materials in the paper path. In designing this product, Brother decided to use the number of

rotations of the drum as a reasonable determinant of the drum life. When a drum reaches the factory-

established rotation limit corresponding to the rated page yield, the product’s LCD will advise you to

replace the drum. The product will continue to function; however, print quality may not be optimal.

•

If an unpacked drum unit is placed in direct sunlight (or room light for long periods of time), the unit may

be damaged.

There are many factors that determine the actual drum life, such as the temperature, humidity, type of

paper, type of toner used and so on. Under ideal conditions, the average drum life is estimated at

approximately 12,000 pages (based on 1 page per job [A4/Letter single-sided pages]. The number of

pages may be affected due to a variety of factors including but not limited to media type and media size.

Because we have no control over the many factors that determine the actual drum life, we cannot

guarantee a minimum number of pages that will be printed by your drum.

•

For best performance, use only genuine Brother toner.

The machine should be used only in a clean, dust-free environment with adequate ventilation.

Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of

the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother

drum unit.

Related Information

Related Topics:

• Reset the Drum Counter

186

Home > Routine Maintenance > Replace Supplies > Reset the Drum Counter

Reset the Drum Counter

When you replace the drum unit with a new one, you must reset the drum counter by completing the following

steps:

IMPORTANT

DO NOT reset the drum counter unless you are replacing the drum unit.

1. Make sure the machine is turned on.

2. Make sure the machine's front cover is closed.

3. Press OK and a at the same time.

4. Press OK to select [Drum].

5. Press b to reset the drum counter.

Related Information

• Clean the Drum Unit Using Drum Dot Print

Related Topics:

• Replace the Drum Unit

187

Home > Routine Maintenance > Clean the Machine

Clean the Machine

Clean the outside and inside of the machine regularly with a dry, lint-free cloth.

When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed

pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.

WARNING

•

DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or

ammonia to clean the inside or outside of the product. Doing so could cause a fire. Instead, use only a

dry, lint-free cloth.

IMPORTANT

•

DO NOT use isopropyl alcohol to remove dirt from the control panel. It may crack the panel.

To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

Toner cartridge

Drum unit

Related Information

• Routine Maintenance

• Clean the Corona Wire

188

• Clean the Paper Pick-up Rollers

189

Home > Routine Maintenance > Clean the Machine > Clean the Corona Wire

Clean the Corona Wire

If you have print quality problems or the control panel displays [Drum !]status, clean the corona wire.

1. Open the front cover.

2. Remove the toner cartridge and drum unit assembly from the machine.

3. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left

several times.

Be sure to return the tab to the Home position (a). The arrow on the tab must be aligned with the arrow on

the drum unit. If it is not, printed pages may have a vertical stripe.

4. Install the toner cartridge and drum unit assembly back into the machine.

5. Close the front cover of the machine.

Related Information

• Clean the Machine

Related Topics:

190

Home > Routine Maintenance > Clean the Machine > Clean the Drum Unit Using Drum Dot Print

Clean the Drum Unit Using Drum Dot Print

If your printout has dots or other repeating marks at 3.7 in. (94 mm) intervals, the drum may have foreign

material, such as glue from a label, stuck on the drum surface.

1. Make sure the machine is in Ready mode.

2. Press a or b to display the [Print Reports]option, and then press OK.

3. Press a or b to select the [Drum Dot Print]option.

4. Press Go.

The machine prints the Drum Dot Check Sheet.

5. Press and hold

to turn off the machine.

6. Open the front cover.

7. Remove the toner cartridge and drum unit assembly from the machine.

8. Push down the green lock lever and take the toner cartridge out of the drum unit.

9. Turn the drum unit as shown in the illustration. Make sure that the drum unit gear is on the left side.

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10. Use the numbered markers next to the drum roller to find the mark on the drum. For example, a dot in column

2 on the check sheet means that there is a mark in drum region “2”.

11. Turn the edge of the drum unit toward you while looking at the drum surface to find the mark.

IMPORTANT

•

To avoid print quality problems, DO NOT touch the surface of the drum unit, only the wheel on the

end.

12. Wipe the surface of the drum gently with a dry cotton swab until the mark or foreign material on the surface

comes off.

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NOTE

DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids.

13. Push the toner cartridge firmly into the drum unit until you hear it lock into place.

Make sure you put the toner cartridge in correctly or it may separate from the drum unit.

14. Install the toner cartridge and drum unit assembly back into the machine.

15. Close the front cover of the machine.

16. Press

to turn on the machine.

Related Information

• Clean the Machine

Related Topics:

193

Home > Routine Maintenance > Clean the Machine > Clean the Paper Pick-up Rollers

Clean the Paper Pick-up Rollers

Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds properly.

If you have paper feed problems, clean the pick-up rollers as follows:

1. Press and hold

to turn off the machine.

2. Pull the paper tray completely out of the machine.

3. If paper is loaded or something is stuck inside in the paper tray, remove it.

4. Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad on the paper

tray to remove dust.

5. Wipe the two pick-up rollers inside the machine to remove dust.

6. Reload the paper and put the paper tray firmly back in the machine.

7. Press to turn on the machine.

Related Information

• Clean the Machine

Related Topics:

• Change Machine Settings from the Control Panel

194

Home > Routine Maintenance > Check the Remaining Part Life

Check the Remaining Part Life

1. Press a or b to display the [Machine Info.]option, and then press OK.

2. Press a or b to select the [Parts Life]option, and then press OK.

3. Press a or b to select the machine part you want to check, and then press OK.

The LCD displays the approximate remaining part life.

Related Information

• Routine Maintenance

195

Home > Routine Maintenance > Pack and Ship Your Brother Machine

Pack and Ship Your Brother Machine

•

If for any reason you must ship your machine, carefully repack the machine in the original packaging to

avoid any damage during transit. The machine should be adequately insured with the carrier.

Unless you are returning the machine as part of the Brother Exchange Service, leave the toner cartridge

and drum unit inside the machine when you pack and ship it.

1. Press and hold

to turn off the machine. Leave the machine off for at least 10 minutes to cool down.

2. Disconnect all the cables, and then unplug the power cord from the AC power outlet.

Some models are equipped with a non-detachable AC power cord. If your cord is not detachable, fold it

loosely and rest it on top of the machine so it packs easily.

3. Put the machine into the bag it originally came in.

4. Pack the machine, the printed materials, and the AC power cord (if applicable) in the original carton with the

original packing material as shown. If you are returning your machine to Brother as part of the Exchange

Service, pack only the machine. Keep all separate parts and printed materials to use with your "Exchange"

machine. The illustrations may differ from the actual packing materials. The materials vary depending on your

model.

196

5. Close the carton and tape it shut.

Related Information

• Routine Maintenance

197

Home > Machine Settings

Machine Settings

Customize settings and features, create shortcuts, and work with options displayed on the machine's LCD to

make your Brother machine a more efficient work tool.

• Print a List of Printer Settings

• Change Machine Settings from Y our Computer

198

Home > Machine Settings > Change Machine Settings from the Control Panel

Change Machine Settings from the Control Panel

• Menu T a ble (for LCD Models)

199

Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings

General Settings

• Set Sleep Mode Countdown

• About Deep Sleep Mode

• Set Auto Power Off Mode

• Reduce T o ner Consumption

• Reduce Printing Noise

• Change the Language on the LCD

200

Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set

Sleep Mode Countdown

Set Sleep Mode Countdown

The Sleep Mode (or Power Save Mode) setting can reduce power consumption. Select how long the machine

must be idle before it goes into Sleep Mode. The Sleep Mode timer is reset when the machine receives a print

job.

When the machine is in Sleep Mode, it acts as if it is turned off. The machine will wake up and start printing

when it receives a print job. Use these instructions to set a time delay (countdown) before the machine enters

Sleep Mode.

1. Press a or b to select the [General Setup]option, and then press OK.

2. Press a or b to select the [Ecology]option, and then press OK.

3. Press a or b to select the [Sleep Time]option, and then press OK.

4. Press a or b to enter the length of time, in minutes, that the machine should remain idle before entering Sleep

Mode.

Press Go.

Related Information

201

Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > About

Deep Sleep Mode

About Deep Sleep Mode

If the machine is in Sleep mode and does not receive any jobs for certain length of time, the machine will

automatically enter Deep Sleep mode. The length of time is based on your specific model and settings.

Deep Sleep mode uses less power than Sleep mode.

Applicable Models

Machine's Control Panel in Deep

Sleep Mode

Conditions That Will Wake the

Machine

HL-L2325DW/HL-L2350DW/

HL-L2370DW/HL-L2370DWXL/

HL-L2379DW

The LCD displays Deep Sleep.

•

The machine receives a job.

Someone presses a button on the

control panel.

Related Information

202

Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set

Auto Power Off Mode

Set Auto Power Off Mode

If the machine is in Deep Sleep Mode for certain length of time, based on your model and settings, the machine

will go into Power Off Mode automatically. The machine does not go into Power Off Mode when the machine is

connected to a network.

•

To start printing, press

on the control panel and then send a print job.

Select how long the machine must be in Deep Sleep Mode before it goes into Auto Power Off Mode.

1. Press a or b to display the [General Setup]option, and then press OK.

2. Press a or b to display the [Ecology]option, and then press OK.

3. Press a or b to select the [Auto Power Off]option, and then press OK.

4. Press a or b to select the option you want, and then press Go.

Related Information

203

Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce

Toner Consumption

Reduce Toner Consumption

Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your

documents appears lighter.

We DO NOT recommend using the Toner Save feature for printing photo or grayscale images.

1. Press a or b to display the [General Setup]option, and then press OK.

2. Press a or b to display the [Ecology]option, and then press OK.

3. Press a or b to display the [Toner Save]option, and then press OK.

4. Press a or b to display [On], and then press Go.

Related Information

Related Topics:

204

Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce

Printing Noise

Reduce Printing Noise

The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes

slower. The factory setting is off.

1. Press a or b to display the [General Setup]option, and then press OK.

2. Press a or b to display the [Ecology]option, and then press OK.

3. Press a or b to select the [Quiet Mode]option, and then press OK.

4. Press a or b to display the [On]or [Off]option, and then press Go.

Related Information

205

Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change

the Language on the LCD

Change the Language on the LCD

Change the LCD language if needed.

This feature is not available in some countries.

1. Press a or b to display the [Initial Setup]option, and then press OK.

2. Press a or b to display the [Local Language]option, and then press OK.

3. Press a or b to display your language, and then press Go.

Related Information

Home > Machine Settings > Change Machine Settings from the Control Panel > Menu T a ble (for LCD

206

Home > Machine Settings > Change Machine Settings from the Control Panel > Menu Table (for LCD

Models)

Menu Table (for LCD Models)

• Settings T a bles

207

Models) > Settings Tables

Settings Tables

Use these tables to understand the various menus and options that you will use to set your preferences on the

machine.

[General Setup]

Level 1

Level 2

Level 3 Description

Tray Setting Paper Type

Paper Size

Set the type of paper in the paper tray.

Set the size of paper.

Check Size

Select whether to display a message telling you to check that the

size of the paper in the machine and the machine's Paper Size

setting match.

Manual Feed

Select whether to print from the Manual Feed Slot.

Choose a print resolution.

Resolution

Density

Increase or decrease the print density.

Ecology

Eco Mode

Turn on the following machine settings at the same time.

• 2-sided Print: Long Edge(Available only for certain

models)

• Sleep Time:0Min

Toner Save

Sleep Time

Increase the page yield of the toner cartridge.

Set how much time will pass before the machine enters Power

Saving mode.

Quiet Mode

Decrease printing noise.

Auto Power

Off

Set the number of hours that the machine will remain in Deep Sleep

mode before going into Power Off mode.

Panel Control Button Repeat

Set the time for the LCD message to change when holding a or b at

intervals.

Message

Scroll

Set the time in seconds that an LCD message will scroll across the

LCD. From Level 1=0.2 sec to Level 10=2.0 sec.

LCD Contrast

Auto Online

Adjust the contrast of the LCD.

Set the machine to return to Ready mode after it has been idle for 30

seconds.

Setting Lock

Interface

Lock your machine’s settings using the Setting Lock password.

Select the interface to use.

Select

If you select Auto, the machine changes the interface to USB or

Network depending on which interface is receiving data.

Auto IF Time

Set the time-out period for the auto interface selection.

Increase or decrease the input buffer capacity.

Input Buffer

Replace Toner

Sets the machine to continue printing after the LCD displays

Replace Toner.

[Printer]

For Printer Emulation Supported models

Level 1

Level 2

Description

Print Options

Font List

Test Print

Print the font list and samples.

Print a test page.

208

Level 1

Level 2

Description

2-sided

Turn 2-sided printing off or on and select flip on long edge or short

edge.

(For automatic 2-sided

printing models)

Single Image

For a print job where the last page is a 1-sided image, select the 1-

sided Feedoption to reduce printing time.

Auto Continue

Select if you want the machine to clear paper size errors or media type

errors automatically.

Paper Type

Paper Size

Copies

Set the type of paper.

Set the size of paper.

Set the number of printed pages.

Set pages to print in either portrait or landscape orientation.

Orientation

Print Position

X Offset

Move the print start position (at the top-left corner of pages) horizontally

up to -500 (left) to +500 (right) dots in 300 dpi.

Y Offset

Move the print start position (at the top-left corner of pages) vertically up

to -500 (up) to +500 (down) dots in 300 dpi.

Auto FF

Allow the machine to print any remaining data automatically.

Set the font number.

HP LaserJet

Font No.

Font Pitch

Set the font pitch.

The Font Pitchmenu appears when you choose I012to I018,

I031to I037or I097to I109in Font No.setting.

Font Point

Set the font size.

The Font Pointmenu appears when you choose I000to I011,

I019to I030or I038to I096in Font No.setting.

Symbol Set

Table Print

Auto LF

Select the symbol or character set.

Print the code table.

ON: CR -> CR+LF, OFF: CR -> CR

Auto CR

ON: LF -> LF+CR, FF -> FF+CR, or VT -> VT+CR

OFF: LF -> LF, FF -> FF, or VT -> VT

Auto WRAP

Auto SKIP

Choose whether a line feed and carriage return will happen when the

machine reaches the right margin.

Choose whether a line feed and carriage return will happen when the

carriage position reaches the bottom margin.

Left Margin

Right Margin

Top Margin

Set the left margin at column 0 to 70 columns at 1 cpi.

Set the right margin at column 10 to 80 columns at 1 cpi.

Set the top margin distance from the top edge of the paper.

Set the bottom margin distance from the bottom edge of the paper.

Bottom

Margin

Lines

Set the number of lines on each page.

Tray Command

Select this setting if a tray mismatch appears when you use the HP

drivers.

All other models

Level 1

Level 2

Description

Test Print

2-sided

Print a test page.

2-sided

Turn 2-sided printing off or on and select flip on long edge or short edge.

(For automatic 2-sided

printing models)

Single

Image

For a print job where the last page is a 1-sided image, select the 1-

sided Feedoption to reduce printing time.

209

Level 1

Level 2

Description

Auto Continue

Select if you want the machine to clear paper size errors or media type

errors automatically.

Print Position

X Offset

Y Offset

Move the print start position (at the top-left corner of pages) horizontally

up to -500 (left) to +500 (right) dots in 300 dpi.

Move the print start position (at the top-left corner of pages) vertically up

to -500 (up) to +500 (down) dots in 300 dpi.

[Network](HL-L2325DW/HL-L2350DW)

Level 1

Level 2

Level 3

Level 4

Descriptions

WLAN(Wi-Fi) TCP/IP

Boot

Method

Choose the IP method that best suits your

needs.

IP Address

Enter the IP address.

Subnet

Mask

Enter the Subnet mask.

Gateway

Enter the Gateway address.

Enter the Node name.

Node Name

WINS

Select the WINS configuration mode.

Config

WINS

Server

Primary

Specify the IP address of the primary WINS

server.

Secondary

Specify the IP address of the secondary WINS

server.

DNS Server Primary

Secondary

Specify the IP address of the primary DNS

server.

Specify the IP address of the secondary DNS

server.

APIPA

Allocate the IP address from the link-local

address range automatically .

IPv6

Enable or disable the IPv6 protocol.

Setup Wizard

Configure the wireless network settings using

the setup wizard.

WLAN Assistant

WPS

Configure your wireless network settings using

the Brother installation disc.

Configure your wireless network settings using

the one-button push method.

WPS w/PIN Code

WLAN Status

Configure the wireless network settings using

WPS with a PIN code.

Status

Signal

Channel

Display the wireless Ethernet link status.

Display the signal condition.

Display the channel in use when Statusis

Active.

Speed

Display the connection speed when Statusis

Active.

SSID

Display SSID.

Comm. Mode

Display the current Communication mode.

Display the MAC address of the machine.

Turn the wireless interface on or off.

MAC Address

WLAN Enable

210

Level 1

Level 2

Level 3

Level 4

Descriptions

Wi-Fi Direct Push Button

Configure your Wi-Fi Direct network settings

using the one-button push method quickly.

PIN Code

Configure your Wi-Fi Direct network settings

using WPS with a PIN code quickly.

Manual

Configure your Wi-Fi Direct network settings

manually.

Group Owner

Set your machine as the Group Owner.

View your machine's device name.

Device Info. Device

Name

SSID

Display the Group Owner's SSID.

Display your machine's IP Address.

Display the Wi-Fi Direct network status.

IP Address

Status Info. Status

Signal

Display the current Wi-Fi Direct network signal

strength.

When your machine acts as Group Owner, the

LCD always displays Strong.

Channel

Speed

Display the channel in use when the Statusis

G/O Activeor Client Active.

Display the connection speed when the

Statusis G/O Activeor Client Active.

I/F Enable

Enable or disable the Wi-Fi Direct connection.

Network Reset

Restore all network settings of your machine to

the factory settings.

On connection to the network, if the machine's ‘Boot Method’ is ‘Auto’ the machine will attempt to set the IP address and Subnet Mask

from a boot server such as DHCP. If a boot server cannot be found, an APIPA IP address will be allocated, such as 169. 254. [001-254].

[000-255]. If the ‘Boot Method’ of the machine is set to ‘Static’ you must manually enter an IP address from the machine's control panel.

[Network](HL-L2370DW/HL-L2370DWXL/HL-L2379DW)

Level 1

Level 2

Level 3

Level 4

Descriptions

Wired LAN

TCP/IP

Boot Method

Choose the IP method that best suits your

needs.

IP Address

Subnet Mask

Gateway

Enter the IP address.

Enter the Subnet mask.

Enter the Gateway address.

Enter the Node name.

Node Name

WINS Config

Select the WINS configuration mode.

WINS Server Primary

Specify the IP address of the primary WINS

server.

Secondary

Specify the IP address of the secondary WINS

server.

DNS Server Primary

Secondary

Specify the IP address of the primary DNS

server.

Specify the IP address of the secondary DNS

server.

APIPA

IPv6

Allocate the IP address from the link-local

address range automatically .

Enable or disable the IPv6 protocol.

211

Level 1

Level 2

Level 3

Level 4

Descriptions

Wired LAN

Ethernet

Choose the Ethernet link mode.

Display the Ethernet link status.

Display the MAC address of the machine.

Wired Status

MAC Address

Set to Default

Restore wired network settings of your machine

to the factory settings.

Wired Enable

Turn the wired interface on or off.

WLAN(Wi-Fi) Setup Wizard

Configure the wireless network settings using

the setup wizard.

TCP/IP

Boot Method

Choose the IP method that best suits your

needs.

IP Address

Subnet Mask

Gateway

Enter the IP address.

Enter the Subnet mask.

Enter the Gateway address.

Enter the Node name.

Node Name

WINS Config

Select the WINS configuration mode.

WINS Server Primary

Specify the IP address of the primary WINS

server.

Secondary

Specify the IP address of the secondary WINS

server.

DNS Server Primary

Secondary

Specify the IP address of the primary DNS

server.

Specify the IP address of the secondary DNS

server.

APIPA

Allocate the IP address from the link-local

address range automatically .

IPv6

Enable or disable the IPv6 protocol.

WLAN Assistant

WPS

Configure your wireless network settings using

the Brother installation disc.

Configure your wireless network settings using

the one-button push method.

WPS w/PIN Code

WLAN Status

Configure the wireless network settings using

WPS with a PIN code.

Status

Signal

Channel

Display the wireless Ethernet link status.

Display the signal condition.

Display the channel in use when Statusis

Active.

Speed

Display the connection speed when Statusis

Active.

SSID

Display SSID.

Comm. Mode

Display the current Communication mode.

Display the MAC address of the machine.

MAC Address

Set to Default

Restore wireless network settings of your

machine to the factory settings.

WLAN Enable

Turn the wireless interface on or off.

Wi-Fi Direct Push Button

Configure your Wi-Fi Direct network settings

using the one-button push method quickly.

212

Level 1

Level 2

Level 3

Level 4

Descriptions

Wi-Fi Direct PIN Code

Configure your Wi-Fi Direct network settings

using WPS with a PIN code quickly.

Manual

Configure your Wi-Fi Direct network settings

manually.

Group Owner

Set your machine as the Group Owner.

View your machine's device name.

Display the Group Owner's SSID.

Display your machine's IP Address.

Display the Wi-Fi Direct network status.

Device Info. Device Name

SSID

IP Address

Status Info. Status

Signal

Display the current Wi-Fi Direct network signal

strength.

When your machine acts as Group Owner, the

LCD always displays Strong.

Channel

Speed

Display the channel in use when the Statusis

G/O Activeor Client Active.

Display the connection speed when the

Statusis G/O Activeor Client Active.

I/F Enable

Enable or disable the Wi-Fi Direct connection.

Network Reset

Restore all network settings of your machine to

the factory settings.

On connection to the network, if the machine's ‘Boot Method’ is ‘Auto’ the machine will attempt to set the IP address and Subnet Mask

from a boot server such as DHCP. If a boot server cannot be found, an APIPA IP address will be allocated, such as 169. 254. [001-254].

[000-255]. If the ‘Boot Method’ of the machine is set to ‘Static’ you must manually enter an IP address from the machine's control panel.

[Print Reports]

Level 1

Level 2 Description

Printer Settings

Print the Printer Settings page.

Network Config

Print the Network Configuration Report.

(For network models)

Print File List

Print a list of data saved in the memory.

(Available only for certain models)

Drum Dot Print

Print the Drum Dot Check Sheet.

WLAN Report

Print the wireless LAN connectivity diagnosis result.

(For wireless models)

[Machine Info.]

Level 1

Level 2

Description

Serial No.

Firmware Version

Page Counter

Display the machine's serial number.

Check your machine's firmware version.

Display the total printed pages.

Toner Life

Drum Life

Display the remaining life of the toner cartridge.

Display the remaining life of the drum unit.

Parts Life

Life is approximate and may vary by type of use.

213

[Initial Setup]

Level 1

Level 2

Description

Reset

Machine Reset

Network Reset

Factory Reset

Restore all the machine settings that you have changed.

Restore all network settings back to the factory settings.

Restores all the machine's settings to the factory defaults. Perform this

operation when you dispose of your machine.

Local Language

Select the LCD language for your country.

Related Information

• Menu T a ble (for LCD Models)

214

Home > Machine Settings > Print a List of Printer Settings

Print a List of Printer Settings

1. Press a or b to display the [Print Reports]option, and then press OK.

2. Press a or b to display the [Printer Settings]option, and then press OK.

3. Press Go.

The machine prints the Printer Settings.

Related Information

• Machine Settings

215

Home > Machine Settings > Change Machine Settings from Your Computer

Change Machine Settings from Your Computer

• Change Machine Settings Using Web Based Management

• Where Can I Find My Brother Machine's Network Settings?

• Set a Login Password for Web Based Management

216

Home > Machine Settings > Change Machine Settings from Y o ur Computer > Change Machine Settings

Using Web Based Management

Change Machine Settings Using Web Based Management

Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper

Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).

• What is Web Based Management?

• Access Web Based Management

Home > Machine Settings > Change Machine Settings from Y o ur Computer > Change Machine Settings

217

Using Web Based Management > What is Web Based Management?

What is Web Based Management?

Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper

Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). Type your

machine's IP address into your web browser to access and change your print server settings.

•

We recommend Microsoft Internet Explorer 11/Edge for Windows and Safari 9/10 for Mac. Make sure

that JavaScript and Cookies are always enabled in whichever browser you use.

You must use the TCP/IP protocol on your network and have a valid IP address programmed into the

print server and your computer.

•

The actual screen may differ from the screen shown above.

Related Information

• Change Machine Settings Using Web Based Management

218

Home > Machine Settings > Change Machine Settings from Y o ur Computer > Change Machine Settings

Using Web Based Management > Access Web Based Management

Access Web Based Management

•

We recommend using the HTTPS security protocol when configuring settings using Web Based

Management.

When you use HTTPS for Web Based Management configuration, your browser will display a warning

dialog box.

1. Start your web browser.

2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the

machine's IP address).

For example:

http://192.168.1.2

•

If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such

as "SharedPrinter" instead of the IP address.

For example:

http://SharedPrinter

If you enable a NetBIOS name, you can also use the node name.

For example:

http://brnxxxxxxxxxxxx

The NetBIOS name can be found in the Network Configuration Report.

•

(Available only for certain models) For Mac, access Web Based Management by clicking the machine's

icon on the Status Monitor screen.

3. No password is required by default. Type a password if you have set one, and then click

You can now change the print server settings.

If you change the protocol settings, you must restart the machine after clicking Submit to activate the

configuration.

Related Information

• Change Machine Settings Using Web Based Management

219

Home > Machine Settings > Change Machine Settings from Y o ur Computer > Change Machine Settings

Using Web Based Management > Set a Login Password for Web Based Management

Set a Login Password for Web Based Management

We recommend setting a login password to prevent unauthorized access to Web Based Management.

1. Start your web browser.

2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the

machine's IP address).

For example:

http://192.168.1.2

•

If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such

as "SharedPrinter" instead of the IP address.

For example:

http://SharedPrinter

If you enable a NetBIOS name, you can also use the node name.

For example:

http://brnxxxxxxxxxxxx

The NetBIOS name can be found in the Network Configuration Report.

•

(Available only for certain models) For Mac, access Web Based Management by clicking the machine's

icon on the Status Monitor screen.

3. No password is required by default. Type a password if you have set one, and then click

4. Click Administrator.

5. Type the password you want to use in the Enter New Password field (8 to 32 characters).

6. Retype the password in the Confirm New Password field.

7. Click Submit.

In the future, every time you access Web Based Management, type the password in the Login field, and then

click

After configuring the settings, log off by clicking

If you have not previously set a login password, you can also set a password by clicking the Please

configure the password button on the machine's web page.

Related Information

• Change Machine Settings Using Web Based Management

220

Home > Appendix

Appendix

• Specifications

• How to Enter T e xt on Y o ur Brother Machine

• Supplies

• Brother Numbers

221

Home > Appendix > Specifications

Specifications

>> General Specifications

>> Print Media Specifications

>> Printer Specifications

>> Interface Specifications

>> Supported Protocols and Security Features

>> Computer Requirements Specifications

General Specifications

Printer Type

Print Method

•

Laser

Electrophotographic Laser Printer

64 MB

Memory Capacity

Standard

LCD (Liquid Crystal Display)

Power Source

16 characters x 1 line

110 to 120 V AC 50/60 Hz

Approximately 1104 W

Power Consumption Peak

(Average)

(HL-L2325DW/HL-L2350DW)

Printing

Approximately 460 W at 77°F (25°C)

(HL-L2370DW/HL-L2370DWXL/HL-L2379DW)

Approximately 500 W at 77°F (25°C)

•

Printing

Approximately 255 W at 77°F (25°C)

(Quiet Mode)

•

Approximately 48 W at 77°F (25°C)

Ready

(HL-L2325DW/HL-L2350DW)

Approximately 3.9 W

Sleep

•

(HL-L2370DW/HL-L2370DWXL/HL-L2379DW)

Approximately 4.4 W

•

(HL-L2325DW/HL-L2350DW)

Approximately 0.5 W

Deep Sleep

(HL-L2370DW/HL-L2370DWXL/HL-L2379DW)

Approximately 0.6 W

2 3

•

Approximately 0.02 W

Power Off

Dimensions

Unit: in. (mm)

(Typical outline view)

•

* : 14.0 (356)

** : 7.2 (183)

*** : 14.2 (360)

***

Weights (with supplies)

•

(HL-L2325DW/HL-L2350DW/HL-L2370DW/

HL-L2379DW)

15.9 lb (7.2 kg)

(HL-L2370DWXL)

17.1 lb (7.8 kg)

Measured when the machine is connected to the USB interface.

Measured according to IEC 62301 Edition 2.0.

Power consumption varies slightly depending on the usage environment.

222

Noise Level

Sound Pressure Printing

•

(HL-L2325DW/HL-L2350DW)

LpAm = 48 dB (A)

(HL-L2370DW/HL-L2370DWXL/HL-L2379DW)

LpAm = 49 dB (A)

Printing

(Quiet Mode)

•

LpAm = 44 dB (A)

Ready

•

LpAm = 30.0 dB (A)

Sound Power

Printing

(HL-L2325DW/HL-L2350DW)

LWAd = 6.56 B (A)

•

(HL-L2370DW/HL-L2370DWXL/HL-L2379DW)

LWAd = 6.66 B (A)

Printing

LWAd = 6.14 B (A)

(Quiet Mode)

Ready

•

LWAd = Inaudible

Temperature

Humidity

Operating

Storage

50°F to 90°F (10°C to 32°C)

32°F to 104°F (0°C to 40°C)

20% to 80% (without condensation)

35% to 85% (without condensation)

Operating

Storage

Print Media Specifications

Paper Input

Paper Tray

(Standard)

Paper Type

Paper Size

•

Plain Paper, Thin Paper, Recycled Paper, Thick

Paper

A4, Letter, A5, A5 (Long Edge), A6, Executive,

Legal, Folio, Mexico Legal, India Legal

Paper Weight

•

16 to 43 lb (60 to 163 g/m )

Maximum Paper

Capacity

Up to 250 sheets of 20 lb (80 g/m ) Plain Paper

Manual Feed Slot

Paper Type

•

Plain Paper, Thin Paper, Thick Paper, Thicker

Paper, Recycled Paper, Bond, Label, Envelope,

Env. Thin, Env.Thick

Paper Size

•

Width:

3 to 8.5 in. (76.2 to 215.9 mm)

Length:

5 to 14 in. (127 to 355.6 mm)

Envelope:

COM-10, DL, C5, Monarch

Paper Weight

•

16 to 61 lb (60 to 230 g/m )

Maximum Paper

Capacity

One sheet at a time

Face Down Output Tray

Paper Output

2-sided

•

Up to 100 Sheets of 20 lb (80 g/m ) Plain Paper

(face down delivery to the face down output paper

tray)

Face Up Output Tray

One sheet (face up delivery to the face up output

tray)

Automatic 2-sided

Printing

Paper Type

Paper Size

•

Plain Paper, Thin Paper, Recycled Paper

Letter, Legal, Folio, Mexico Legal, India Legal

Paper Weight

•

16 to 28 lb (60 to 105 g/m )

223

For labels, we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to avoid the

possibility of smudging.

Printer Specifications

Automatic 2-sided Print

•

Yes

Emulation

(HL-L2370DW/HL-L2370DWXL/HL-L2379DW)

PCL6

Resolution

Print Speed

•

600 x 600 dpi, HQ1200 (2400 x 600 dpi) quality, 1200 x 1200 dpi

4 5

1-sided print • (HL-L2325DW)

Up to 26 pages/minute (Letter or A4 size)

(HL-L2350DW)

•

Up to 30 pages/minute (A4 size)

Up to 32 pages/minute (Letter size)

(HL-L2370DW/HL-L2370DWXL/HL-L2379DW)

Up to 34 pages/minute (A4 size)

•

Up to 36 pages/minute (Letter size)

2-sided Print • (HL-L2325DW/HL-L2350DW)

Up to 15 sides/minute (Up to 7.5 sheets/minute) (Letter or A4 size)

•

(HL-L2370DW/HL-L2370DWXL/HL-L2379DW)

Up to 16 sides/minute (Up to 8 sheets/minute) (A4 size)

Up to 17 sides/minute (Up to 8.5 sheets/minute) (Letter size)

•

Less than 8.5 seconds at 73.4°F (23°C) / 115 V

First Print Time

Interface Specifications

•

Hi-Speed USB 2.0

USB

LAN

Use a USB 2.0 interface cable that is no more than 6 feet (2.0 meters) long.

(HL-L2370DW/HL-L2370DWXL/HL-L2379DW)

10Base-T/100Base-TX

Wireless LAN • IEEE 802.11b/g/n (Infrastructure Mode)

IEEE 802.11g/n (Wi-Fi Direct )

Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 interface.

Third party USB ports are not supported.

Use a straight-through Category 5 (or greater) twisted-pair cable.

Supported Protocols and Security Features

Ethernet

10Base-T/100Base-TX

Wireless LAN

IEEE 802.11b/g/n (Infrastructure Mode), IEEE 802.11g/n (Wi-Fi Direct)

Protocols (IPv4)

ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR

responder, LPR/LPD, Custom Raw Port/Port9100, SMTP Client, IPP/IPPS, FTP Server, SNMPv1/v2c/v3,

HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Print)

The print speed may change depending on the type of document you print.

Print speed may be slower when the machine is connected by wireless LAN.

From Ready mode and standard tray

224

Protocols (IPv6)

NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, SMTP

Client, FTP Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMPv6, Web Services

(Print)

Network Security (Wired)

SMTP-AUTH, SNMP v3,SSL/TLS (SMTP, HTTP, IPP)

Network Security (Wireless)

SMTP-AUTH, SNMP v3, SSL/TLS (SMTP, HTTP, IPP)

Wireless Network Security

WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (TKIP/AES)(Wi-Fi Direct supports WPA2-PSK (AES)

only)

Wireless Certification

™

Wi-Fi Certification Mark License (WPA /WPA2 - Personal), Wi-Fi Protected Setup (WPS) Identifier Mark

™

License, Wi-Fi CERTIFIED Wi-Fi Direct

Computer Requirements Specifications

Supported Operating Systems And Software Functions

For HL-L2350DW/HL-L2370DW/HL-L2370DWXL

Computer Platform & Operating PC Interface

Processor Hard Disk

Space to

System Version

Parallel

10BASE-T/

100BASE-

USB

Wireless

Install

(IEEE1284)

802.11b/g/

(Ethernet)

Windows

Operating

System

Windows 7 SP1 / 8 / N/A

8.1

Printing

32 bit (x86) 80 MB

or 64 bit

(x64)

processor

Windows 10 Home /

10 Pro / 10

Education / 10

Enterprise

Windows Server

2008

Windows Server

2008 R2

64 bit (x64)

processor

Windows Server

2012

Windows Server

2012 R2

Windows Server

2016

Mac

Operating

System

macOS v10.10.5

macOS v10.11.x

macOS v10.12.x

Printing

80 MB

Intel

Processor

Third party USB ports are not supported.

HL-L2350DW/HL-L2370DW/HL-L2370DWXL

Windows 7 / Windows Server 2008 / Windows Server 2008 R2 will be supported by Extended Security Updates until Jan 10, 2023.

For HL-L2325DW/HL-L2379DW

225

Computer Platform & Operating PC Interface

Processor Hard Disk

Space to

System Version

Parallel

10BASE-T/ Wireless

USB

Install

100BASE-

(IEEE1284)

802.11b/g/

(Ethernet)

Windows

Operating

System

Windows 7 SP1 / 8 / N/A

8.1

Printing

32 bit (x86) 80 MB

or 64 bit

(x64)

processor

Windows 10 Home /

10 Pro / 10

Education / 10

Enterprise

Windows Server

2008

Windows Server

2008 R2

64 bit (x64)

processor

Windows Server

2012

Windows Server

2012 R2

Windows Server

2016

Windows Server

2019

Mac

Operating

System

macOS v10.14.x

macOS v10.15.x

macOS v11

64 bit (x64) 80 MB

processor

Printing

Third party USB ports are not supported.

Windows 7 / Windows Server 2008 / Windows Server 2008 R2 will be supported by Extended Security Updates until Jan 10, 2023.

macOS Disclaimer

AirPrint capable: Printing via macOS v11 requires the use of AirPrint. The Mac driver is not included with this machine.

For the latest driver updates, go to your model's Downloads page on the Brother Solutions Center at

support.brother.com.

All trademarks, brand and product names are the property of their respective companies.

Related Information

226

Home > Appendix > How to Enter Text on Your Brother Machine

How to Enter Text on Your Brother Machine

When text is required, enter characters on the machine. The characters that are available may differ depending

on the operation you perform.

•

Hold down or repeatedly press a or b to select a character from this list:

0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ(space)!"#$%&'()*+,-./:;<=>?

@[]^_

•

Press OK when the character or symbol you want is displayed, and then enter the next character.

Press Back to delete characters entered incorrectly.

Related Information

• Configure Y o ur Machine for a Wireless Network When the SSID Is Not Broadcast

227

Home > Appendix > Supplies

Supplies

When the time comes to replace supplies, such as the toner or drum, an error message will appear on your

machine's control panel or in the Status Monitor. For more information about the supplies for your machine, visit

www.brother.com/original/index.html or contact your local Brother dealer.

•

The Supply Order Number (No.) will vary depending on your country and region.

Toner Cartridge

Standard Toner:

Supply Order No.

TN-730

Approximate Life (Page Yield)

Applicable Models

HL-L2325DW/HL-L2350DW/

HL-L2370DW/HL-L2370DWXL/

HL-L2379DW

Approximately 1,200 pages

Approximate cartridge yield is declared in accordance with ISO/IEC 19752.

A4/Letter single-sided pages.

High Yield Toner:

Supply Order No.

TN-760

Approximate Life (Page Yield)

Applicable Models

HL-L2325DW/HL-L2350DW/

HL-L2370DW/HL-L2370DWXL/

HL-L2379DW

Approximately 3,000 pages

Approximate cartridge yield is declared in accordance with ISO/IEC 19752.

A4/Letter single-sided pages.

Super High Yield Toner:

Supply Order No.

TN-770

Approximate Life (Page Yield)

Applicable Models

HL-L2370DW/HL-L2370DWXL/

HL-L2379DW

Approximately 4,500 pages

Approximate cartridge yield is declared in accordance with ISO/IEC 19752.

A4/Letter single-sided pages.

HL-L2325DW/HL-L2350DW/HL-L2370DW

The average pre-installed toner yield is estimated at approximately 700 pages (A4 or Letter size single-sided

pages).

HL-L2370DWXL

The average total toner yield (pre-installed + Super High Yield Toner replacement included in the carton) is

estimated at approximately 7,500 pages (3,000 pages + 4,500 pages) (A4 or Letter size single-sided pages).

HL-L2379DW

The average pre-installed toner yield is estimated at approximately 4,500 pages (A4 or Letter size single-sided

pages).

Drum Unit

228

Supply Order No. Approximate Life (Page Yield) Applicable Models

DR-730

HL-L2325DW/HL-L2350DW/HL-L2370DW/HL-L2370DWXL/

HL-L2379DW

Approximately 12,000 pages

Approximately 12,000 pages based on 1 page per job [A4/Letter single-sided pages]. The number of pages may be affected due to a

variety of factors including but not limited to media type and media size.

Related Information

Related Topics:

>> FAQs (Frequently Asked Questions)

229

Home > Appendix > Brother Numbers

Brother Numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be made from

within that country.

>> For Customer Service

>> Ordering Accessories and Supplies

FAQs (Frequently Asked Questions)

The Brother Solutions Center is our one-stop resource for all your machine needs. Download the latest software

and utilities and read FAQs and Troubleshooting tips to learn how to get the most from your Brother product.

Check here for Brother driver updates, too.

support.brother.com

For Customer Service

In USA:

www.brother-usa.com/support (FAQs, Self-Service, Email, and Chat)

1-877-BROTHER (1-877-276-8437)

In Canada:

www.brother.ca/support

(Self-Service Videos, Email, Chat, Facebook and Twitter Help)

If you have comments or suggestions, write us at:

In USA:

Printer Customer Support

Brother International Corporation

7905 North Brother Boulevard

Bartlett, TN 38133

In Canada:

Brother International Corporation (Canada), Ltd.

Customer Experience Team

1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit

www.brother-usa.com/service.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, visit www.brother.ca/support.

Ordering Accessories and Supplies

For best quality results, use only genuine Brother supplies, which are available at most Brother retailers. If you

cannot find the supplies you need and have a Visa, MasterCard, Discover, American Express credit card, or

230

PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother

accessories and supplies that are available for purchase.

NOTE

In Canada, only Visa and MasterCard are accepted.

In USA:

1-877-BROTHER (1-877-276-8437)

www.brother-usa.com/support

In Canada:

www.brother.ca

Related Information