BROTHER FAX 8360P User Manual

FAX-8360P  
OWNER’S MANUAL  
Using This Manual  
Thank you for purchasing a Brother machine.  
This machine has been designed to be simple to use, with LCD screen prompts to guide you through  
functions. However, you can use the machine to its fullest potential by taking a few minutes to read  
this manual.  
Additionally, the machine has a Reports key. Press Reports and 1 to print a help  
list of basic operational steps and functions.  
Finding Information  
All chapter headings and subheadings are listed in the Table of Contents. You will also be able to  
find information about a specific feature or function by checking the Index at the back of this  
manual. Also, throughout this manual, you will see special symbols alerting you to important  
information, cross-references, and warnings. Illustrations of some screen displays also help you  
choose the correct key-presses.  
Symbols Used In This Manual  
Note or additional information.  
The machine may be damaged or may not work correctly if this is not  
observed.  
Warnings detail precautions you must take to avoid possible personal  
injury.  
i
   
User-Friendly Programming  
We have designed the machine with on-screen programming. User-friendly programming helps you  
take full advantage of all the functions the machine has to offer.  
Since your programming is done on the LCD, we have created step-by-step on-screen prompts to  
help you program the machine. All you need to do is follow the prompts as they guide you through  
the function menu selections, programming options and settings. Additionally, you can program  
settings more quickly by pressing Menu and the menu number using the dial pad.  
For complete list of the function selections, options, and settings, see Menu Selection Table, page 9.  
ii  
   
Quick Reference Guide  
For Thai, Arabic, Indonesian, Cantonese, please refer to Quick Reference Guide enclosed  
in the carton box.  
Real Time Transmission  
You can send faxes in real time.  
Sending Faxes  
Automatic Transmission  
1
Place the original face down in the  
Automatic Document Feeder.  
1
2
3
Place the original face down in the  
Automatic Document Feeder.  
2
3
Press Menu, 2, 2, 5.  
Enter the fax number using One Touch,  
Speed Dial, Search or the dial pad.  
Press  
or  
to select ON, and then press  
Set  
OR—  
Press Fax Start.  
For the next transmission only press  
to select NEXT FAX ONLY, and then  
press Set.  
or  
Sending a Cover Page  
1
Place the original face down in the  
Automatic Document Feeder.  
4
5
For the next fax only, press  
select ON, and then press Set.  
Press 1 to select additional settings  
or  
to  
2
3
Press Menu, 2, 2, 7.  
When NEXT FAX ONLY appears, press  
Set.  
OR—Press 2 if you are ready to fax.  
4
Press  
or  
to select ON (or OFF), and  
6
7
Enter the fax number.  
then press Set.  
Press Fax Start.  
5
6
7
Press  
or  
to select a comment and  
Receiving Faxes  
then press Set.  
Enter two digits to indicate the number of  
pages being sent, and then press Set.  
Select Receive Mode  
There are four different receive modes:  
Press 1 to select additional settings  
OR—Press 2 if you are ready to fax.  
FAX/TEL, TAD, MANUAL and FAX. Press  
Mode repeatedly until the FAX and FAX/TEL  
(F/T) light shows your selection.  
8
9
Enter the fax number.  
To select FAX/TEL or MANUAL as your  
receive mode, you will need to connect an  
external telephone. (Make sure you set Ring  
Delay and F/T Ring Time when the FAX/TEL  
is selected.)  
Press Fax Start.  
iii  
Search Dialing  
Storing Numbers  
1
Place the original face down in the  
Automatic Document Feeder.  
Storing One Touch Dial Numbers  
1
2
Press Menu, 2, 3, 1.  
2
Press Search/Speed Dial, then enter the  
first letter of the name you're looking for.  
Press the One Touch Key where you want to  
store the number.  
3
4
Press  
or  
to search the memory.  
3
4
5
Enter a number (up to 20 digits), and then  
press Set.  
Press Fax Start, when the LCD shows the  
name you want to call.  
Enter a name (or leave it blank), and then  
press Set.  
Making Copies  
Press Stop/Exit.  
Making Single Copy  
Storing Speed Dial Numbers  
1
Place the original face down in the  
Automatic Document Feeder.  
1
2
Press Menu, 2, 3, 2.  
2
Press Copy.  
Enter a three-digit Speed Dial number, and  
then press Set.  
Sorting Multiple Copies.  
3
4
5
Enter a number (up to 20 digits), and then  
press Set.  
1
Place the original face down in the  
Automatic Document Feeder.  
Enter a name (or leave it blank), and then  
press Set.  
2
Use the dial pad to enter the number of  
copies you want (up to 99).  
Press Stop/Exit.  
3
4
Press Options, press  
STACK/SORT, and then press Set.  
Press or to select SORT, and then  
or  
to select  
Dialing Operation  
One Touch Dialing/Speed Dialing  
press Set.  
1
Place the original face down in the  
Automatic Document Feeder.  
Press Copy.  
2
Press the One Touch Key of the number you  
want to call—OR—Press Search/Speed  
Dial, press #, and then press the two-digit  
Speed Dial number.  
3
Press Fax Start.  
iv  
For Customers in New Zealand Only  
Brother Facsimile / MFC  
WARRANTY CERTIFICATE  
(Please complete the lower portion of this Certificate and retain  
for your own reference)  
Thank you for choosing a Brother Facsimile product. Please take time to read your  
Owner’s Manual for proper installation and operating procedures.  
This warranty is in addition to and does not seek to limit any statutory guarantees you  
may be entitled to.  
For 12 months from the initial date of purchase, Brother International (NZ) Limited will  
repair this Facsimile Machine free of charge if defective in material or workmanship.  
All parts found to be defective within the warranty period will be replaced free of  
charge. This warranty does not include normal wear and tear, cleaning, or any  
damage as the result of accident, neglect or misuse. Brother consumables and other  
supplies are recommended for use with this product. The use of other supplies not  
specifically sold or approved by Brother may affect the performance of this product  
and may void the Brother product warranty.  
In the event of resale, the balance of the warranty is transferable.  
At no time does Brother International (NZ) Limited accept liability for any freight or  
transportation costs or for any damage during transit.  
PRODUCT SUPPORT  
Operational Support for your machine is available at Brother International (NZ)  
Limited. You can contact BROTHER HELP DESK on (0900 552 152, 8.30 am – 5.00  
pm Monday to Friday) or the dealer who sold the unit.  
WARRANTY SERVICE  
Warranty service is available at Brother International (NZ) Limited’s main service  
center and authorized service agents. For repair of your machine you can contact  
HELP DESK on (0900 552 152, 8.30 am to 5.00 pm Monday to Friday) or the dealer  
who sold the unit. Please supply the warranty card and/or proof of purchase in the form  
of a sales slip.  
Again, thank you for your purchase of our product. We look forward to serving you in  
the future.  
Date of Purchase:  
Day  
Month  
Year  
Facsimile Model Number:  
Serial Number:  
Purchased from:  
Invoice/Purchase Number:  
v
Table of Contents  
PREPARATION AND SIMPLE USE  
BASIC FAX USE  
vii  
 
ADVANCED FAX USE  
Operation from an External or  
COPIER  
MAINTENANCE  
IMPORTANT INFORMATION  
viii  
Preparation and Simple Use Guide  
Steps to prepare and use the machine simply  
Follow the steps below to prepare and use the machine simply.  
However, before you perform these steps, see Important Safety Information (page 90) and  
Advice for Preparation and Simple Use Guide. (page 3)  
If you need further information, refer to BASIC FAX USE or ADVANCED FAX USE.  
1
Read the Quick Setup Guide  
Follow the instructions on the Brother Quick Setup Guide to set up the machine.  
2
Setting the Document  
I
Documents must be between 14.8 and 21.6 cm wide, and 10 and 36 cm long. This machine  
can only scan an image 20.7 cm wide, regardless of how wide the document is. The machine  
cannot scan approximately 4 mm from the top edge and the bottom edge regardless of how  
long the document is.  
I
I
Make sure you insert documents face down, top edge first.  
Adjust the paper guides to fit the width of your document.  
Paper Guides  
I
The Automatic Document Feeder can hold up to 30 pages, feeding each one individually  
through the machine. Use standard (64 gsm~90 gsm) paper when using the Automatic  
Document Feeder; if you’re using heavier paper, feed each sheet individually to prevent  
paper jams.  
Paper Guides  
Approx. 1.3 cm  
Preparation and Simple Use Guide 1  
     
DO NOT use curled, wrinkled, folded, ripped document, document with  
staples, paper clips, paste, liquid paper or tape attached. DO NOT use  
cardboard, newspaper or fabric.  
Make sure documents written with ink are completely dry.  
3
Sending a fax  
1
Insert the document face down in the Automatic Document Feeder.  
Enter the fax number you want to call.  
Press Fax Start.  
2
3
4
Making a single copy  
1
3
3
Insert the document face down in the Automatic Document Feeder.  
Press Copy.  
To stop copying, press Stop/Exit. Press Stop/Exit again to release the original document.  
5
Multiple Copies  
1
Insert the document face down in the Automatic Document Feeder.  
2
Using the dial pad, enter the number of copies you want (up to 99).  
For example, press 3, 8 for 38 copies.  
3
Press Copy.  
2
 
Advice for Preparation and Simple Use  
Guide  
Choosing a Location  
Place the machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and  
shocks. Locate the machine near a telephone wall socket and a standard earthed electrical socket,  
grounded power outlet.  
Avoid placing the machine where it may be knocked. Do not place it near  
heaters, air conditioners, water, chemicals or refrigerators. Do not expose  
the machine to direct sunlight, excessive heat, moisture or dust. Do not  
connect the machine to electrical outlets controlled by wall switches or  
automatic timers as disruption of power can wipe out information in the  
units memory. Do not connect the machine to electrical outlets on the same  
circuit as large appliances or other equipment that might disrupt the power  
supply. Avoid interference sources, such as speakers or the base units of  
cordless phones. Ensure the airflow from the fan on the right hand side of  
the machine is not impeded.  
Never touch telephone wires or terminals that are not insulated unless the  
telephone line has been disconnected at the network interface.  
Avoid using a telephone (other than a cordless type) during an electrical  
storm. There may be a remote risk of electric shock from lightning.  
Do not use the telephone to report a gas leak in the vicinity of the leak.  
Connecting the Power Cord  
This machine must be fitted with an earthed plug. If you need to use a  
different mains lead ensure that the machine is fitted with an earthed plug.  
Since the machine is earthed via the mains plug, you can protect yourself  
from potentially hazardous electrical conditions on the telephone network  
by keeping the power to the machine on when you connect it to a  
telephone line. Similarly, you can protect yourself when you want to move  
the machine, by disconnecting the telephone line first, and then the power  
cord.  
Preparation and Simple Use Guide 3  
   
IMPORTANT:  
If you need to remove the moulded mains plug in order to fit an appropriate  
type, you must discard the moulded plug immediately having cut it off, in  
order that it is not inadvertently inserted into a live socket, thus presenting  
a shock hazard. The wires in the mains lead of this appliance are coloured  
in accordance with the following code.  
Green-and-yellow : Earth  
Blue  
: Neutral  
: Live  
Brown  
As the wires in the mains lead of this apparatus may not correspond with the  
coloured markings identifying the terminals in your plug, proceed as  
follows:  
The wire which is coloured green-and-yellow must be connected to the  
terminal in the plug which is marked by the letter Eor by the safety earth  
symbol  
or coloured green or green-and-yellow.  
The wire which is coloured blue must be connected to the terminal which is  
marked with the letter Nor coloured black.  
The wire which is coloured brown must be connected to the terminal which  
is marked with the letter Lor coloured red.  
Memory Storage  
In the event of a power failure, all settings in the menus are stored permanently except for the settings  
that are valid for the next fax only (e.g. contrast, overseas mode), and the documents stored into  
memory will be stored for a few 4 days with the backup battery. (The length of time that the  
documents are stored for depends on the status of the battery and the optional DIMM.)  
4
 
Connecting an External Telephone Answering Device (TAD)  
Sequence  
You may wish to connect an external answering machine. When you have an external TAD on the  
same telephone line as the machine, the TAD answers all calls. The machine “listens” for fax calling  
(CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it doesn’t hear  
the CNG tones, the machine will not answer the call, and messages can be left on the TAD by callers  
in the normal way.  
The TAD must answer within a maximum of four rings. However, we recommend two rings as the  
TAD setting. The machine cannot hear CNG tones until the TAD has answered the call, and with  
four rings there are only 8–10 seconds of CNG tones left for the fax “handshake.” Make sure you  
carefully follow instructions in this manual for recording your outgoing message. Do not use a “toll-  
saver” ring setting on the TAD.  
It is important that the TAD is connected via the EXT socket on the machine  
or on the line jack unit. Do not use a line doubler on the line jack as this can  
cause answering problems.  
Connections  
1
You may connect an external TAD to the machine, as shown below.  
TAD  
TAD  
(Example for Australia)  
2
3
4
5
Set your external TAD to two rings or less.  
Record the outgoing message of no longer than 20 seconds (see next page).  
Set the TAD to answer calls.  
Set the Receive Mode to TAD by pressing Mode key.  
Preparation and Simple Use Guide 5  
       
Outgoing Message (OGM) of External TAD  
Timing is important in recording this message. The message sets up the ways to handle both manual  
and automatic fax reception.  
1
2
We recommend the outgoing message (OGM) is no longer than 20 seconds.  
Allow 5 seconds of silence at the beginning of your message.  
(This allows the fax to detect the calling tone prior to OGM, so reception can be faster.)  
3
We recommend that you end your OGM by giving your Remote Activation Code for people  
sending manual faxes. For example:  
After the beep, leave a message or send a fax manually by pressing 51 ( 91 for New  
Zealand) and Start”  
Please note that some faxes that are sent manually cannot be received automatically because some  
fax machines do not send a fax tone if the call is manually dialled. In these cases you must inform  
callers that they must enter the remote activation code to send a fax.  
Connecting an External or Extension Telephone  
You can connect a separate telephone to the machine, as shown below.  
External  
Telephone  
Extension  
Telephone  
(Example for Australia)  
Whenever this external phone (or TAD) is in use, the screen displays TELEPHONE.  
6
       
FAX-8360P Control Panel Overview  
1
2
3
4
5
6
8
10  
12  
14  
15  
13  
11  
7
9
Liquid Crystal Display  
Displays messages to help you set up and  
operate the machine.  
Fax Keys/LEDs:  
1
2
3
Resolution Indicator Lights  
These LEDs show the resolution mode  
you selected.  
Toner Empty LED  
The Toner Indicator flashes on and off  
when toner is low, so you will know to  
order another toner cartridge. You will  
still be able to print until the Indicator  
stays on.  
Receive Mode Indicator Lights  
These LEDs show how the machine will  
handle incoming calls.  
Broadcast  
Use this key when you want to send a fax  
to several different locations (maximum  
282 locations at once).  
Resolution  
Sets the resolution when you send a fax.  
Mode  
Select how the machine will handle  
incoming calls.  
Reports  
Accesses the Reports menu so you can  
select a report to print: Help, Quick Dial,  
Journal, Xmit Verify, System Setup List  
and Order Form.  
Preparation and Simple Use Guide 7  
     
Copy Keys:  
Dial Pad  
4
A
Dials phone and fax numbers and can be  
used as a keyboard for entering  
information into the machine.  
# key lets you switch the dialling type  
during a telephone call from PULSE”  
to TONE. (Not available in New  
Zealand)  
Enlarge/Reduce  
Lets you select an enlargement or  
reduction ratio: 50%, 71%, 100%, 141%,  
150%, 200%, For more choices, select  
MANUAL and use dial pad to type any  
percentage between 50% and 200%.  
Options  
You can quickly and easily select  
temporary settings (for the next copy  
only).  
Volume High / Low  
Lets you adjust speaker and ring volume.  
B
C
Programming Keys:  
Contrast  
Press this key to temporarily change the  
contrast.  
Menu  
Lets you access the function and  
programming mode.  
Copy Mode  
Select the copy resolution for your type  
of original document.  
(Left Arrow)  
Moves the LCD cursor to the left and  
displays the previous menu  
option/function.  
Also, you can use this key to do an  
alphabetical search for the names of  
stored numbers.  
Copy  
Makes a copy.  
One Touch Dial Keys  
These 16 keys give you access to 32  
5
6
7
previously stored phone numbers.  
Set  
Stores a function setting into the  
machine.  
Shift  
This key is used to access the 17”  
through 32One Touch keys.  
(Right Arrow)  
Moves the LCD cursor to the right and  
displays the next menu option/function.  
Also, you can use this key to do an  
alphabetical search for the names of  
stored numbers.  
Hook  
This key is used to have a telephone  
conversation having picked up the  
external handset in F/T pseudo-ringing  
etc.  
Clear  
Recall  
8
9
Deletes entered data or moves back one  
step in function menu.  
Use this key to gain access to an outside  
line and/or to recall the operator.  
Stop/Exit  
D
E
Search/Speed Dial  
Stops a fax, cancels an operation or exits  
from function mode.  
Lets you look up numbers stored in the  
dialling memory. Also, lets you dial  
stored phone numbers by pressing # and  
three-digit number.  
Fax Start  
Starts an operation (such as Sending a  
fax).  
Redial/Pause  
0
Re-dials the last number called. Also  
inserts a pause in autodial numbers.  
8
 
Menu Mode  
After pressing Menu key the following options are available.  
Then press 1 for General Setup MenuORPress 2 for Fax MenuORPress 3 for Copy Menu.  
When you enter the Menu Mode, the machine displays a list of Level One Menus from which you  
can choose. These menu options appear one after the other on the display. Select an option by  
pressing Set when the option appears on the LCD.  
You can scrollmore quickly through options by pressing  
. When the screen displays your  
selection, press Set. (Use to scroll backward if you passed your choice or to save key strokes.  
Both arrow keys show all options, in the opposite order.)  
When you finish selection, the screen displays ACCEPTED.  
If you want to exit the Menu Mode, press Stop/Exit.  
Menu Selection Table  
If you have a basic understanding of how to program your machine, you can perform most of the  
programming settings without the Owners Manual. To help you understand the function selections,  
options, and settings that are available, use the Menu Selection Table below.  
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions  
Page  
1. GENERAL  
SETUP  
1. DATE/TIME  
Enter date and time for  
LCD display and to print  
on transmission reports  
and so on.  
2. STATION ID  
3. VOLUME  
Program the name and  
fax number to appear on  
each transmitted page.  
1. RING  
HIGH  
Adjusts ring volume.  
MED  
LOW  
OFF  
2. BEEPER  
HIGH  
LOW  
OFF  
Adjusts beeper volume.  
Adjusts speaker volume.  
3. SPEAKER  
HIGH  
MED  
LOW  
OFF  
* The factory setting (option) is shown in bold.  
Preparation and Simple Use Guide 9  
           
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions  
Page  
1. GENERAL  
SETUP  
(Continued)  
4. TONER SAVE  
ON  
OFF  
Increases the life of the  
toner cartridge.  
5. POWER SAVE  
6. SLEEP MODE  
ON  
OFF  
Power save mode.  
Reduces power  
consumption.  
Sets the time before the  
machine goes into sleep  
mode.  
7. TONE/PULSE  
(Notavailable  
in New  
TONE  
PULSE  
Selects the dialling  
mode.  
Zealand)  
2. FAX  
1. SETUP  
RECEIVE  
1. RING DELAY 10  
Sets the number of rings  
before the machine  
answers in Fax/Tel (F/T)  
or Fax Mode.  
09  
08  
07  
06  
05  
04  
03 (Example for  
02 Australia)  
2. F/T RING TIME 70  
Sets the time for F/T  
pseudo-ringin Fax/Tel  
(F/T) Mode.  
40  
30 (Example for  
20 Australia)  
3. FAX DETECT ON  
Receive fax messages  
without pressing the  
Fax Start key when you  
answer the call with an  
external telephone.  
OFF  
4. REMOTE  
CODE  
ON  
Activateordeactivatethe  
machine from a remote  
location. You can also  
personalize these codes.  
(
(
51, #51)  
91, #91 for  
New Zealand)  
OFF  
5. AUTO  
REDUCTION OFF  
ON  
Reduces the size of an  
image.  
6. MEM.  
RECEIVE  
ON  
OFF  
Automatically stores any  
incoming faxes in its  
memory if it runs out of  
paper.  
7. PRINT  
DENSITY  
-
+
Adjusts printing to be  
lighter or darker.  
8. POLLING RX STANDARD  
You call another fax  
machine to receive a fax  
from it.  
SECURE  
TIMER  
* The factory setting (option) is shown in bold.  
10  
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions  
Page  
2. FAX  
(Continued)  
2. SETUP SEND 1. CONTRAST AUTO  
Changes the lightness or  
darkness of a fax you are  
sending.  
LIGHT  
DARK  
2. FAX  
STANDARD  
Changes the default  
setting of fax resolution.  
RESOLUTION FINE  
S.FINE  
PHOTO  
3. TIMER  
Sets the machine to send  
your documents later.  
4. BATCH TX  
ON  
OFF  
Sends all delayed faxes  
that are to the same fax  
number and at the same  
time as one transmission.  
5. REAL TIME TX NEXT FAX ONLY When memory is full, you  
ON  
OFF  
can send faxes in real  
time.  
6. POLLED TX STANDARD  
Sets a Polled  
SECURE  
Transmission for  
someone to poll the  
machine to receive a fax  
from you.  
7. COVERPG  
SETUP  
NEXT FAX ONLY Automatically sends a  
ON  
programmablecoverpage  
or prints a sample  
OFF  
PRINT SAMPLE coverpage.  
8. COVERPAGE  
NOTE  
Program a customized  
message for fax cover  
page.  
9. OVERSEAS ON  
MODE  
Special setting for  
international  
transmissions.  
OFF  
3. SET  
QUICK-DIAL  
1. ONE-TOUCH  
DIAL  
Stores dial numbers in  
memory so as to dial them  
by pressing only one key.  
2. SPEED-DIAL  
Stores dial numbers in  
memory so to dial them  
you only have to press  
five keys.  
3. SETUP  
GROUPS  
Set up a Group for  
broadcasting.  
4. REPORT  
SETTING  
1. TRANSMISSION ON  
Initial setup for  
Transmission  
Verification Report and  
Journal period.  
ON+IMAGE  
OFF  
OFF+IMAGE  
2. JOURNAL  
PERIOD  
EVERY 50 FAXES  
6/12/24 Hours  
2/7 Days  
OFF  
* The factory setting (option) is shown in bold.  
Preparation and Simple Use Guide 11  
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions  
Page  
2. FAX  
(Continued)  
5. REMOTE  
FAX OPT  
1. FAX FWD  
ON  
OFF  
Sets the machine to  
forward faxes.  
2. FAX  
STORAGE  
ON  
OFF  
Stores incoming faxes in  
memory for fax forwarding  
and remote retrieval.  
3. REMOTE  
ACCESS  
159  
Sets the code for  
retrieving faxes.  
4. PRINT  
DOCUMENT  
Print incoming faxes  
stored in the memory.  
5. BACKUP  
PRINT  
ON  
OFF  
Prints a copy of faxes as they  
are received into memory.  
6. REMAINING  
JOBS  
Check which jobs are in  
memory or cancel a delayed  
fax (timer) or polling job.  
0. MISCELLANEOUS 1. MEM  
Prohibits most functions  
except receiving faxes  
into memory.  
SECURITY  
2. LOWER TRAY ON  
(with optional OFF  
cassette only)  
Turn ON if you use the  
optional paper tray (Lower  
Cassette), andchoosewhich  
cassette you want to use for  
receiving faxes or copying.  
3. DRUM LIFE  
You can check the  
remaining drum life on  
the screen.  
4. DISTINCTIVE ON  
(Not available OFF  
in New  
Use with phone company  
distinctive ringing service  
to register the ring pattern  
with the machine.  
Zealand)  
4. FAXABILITY ON  
(Only for New OFF  
Zealand)  
If you have FaxAbility  
from Telecom, you can  
use this function to store  
the ringing pattern of  
your fax number.  
And if you set it to ON,  
you should use the  
registered number as a  
fax number only.  
5. CALL  
WAITING  
(Only for New  
ON  
OFF  
Call Waiting beeps  
caused by incoming calls  
on your main number can  
affect fax transmissions.  
Zealand  
)
3. COPY  
1. COPY  
MODE  
AUTO  
TEXT  
PHOTO  
Selects the Copy  
resolution for your type  
of document.  
2. CONTRAST  
3. PAPER TYPE  
-
+
Adjusts the contrast.  
THIN  
Identify the type of  
PLAIN  
THICK  
THICKER  
paper in the paper tray.  
* The factory setting (option) is shown in bold.  
12  
1
Setup  
Initial Settings  
Setting the Date and Time  
The machine displays the date and time, and prints it on every fax you send.  
In the event of a power failure, the machine maintains date and time information for several hours.  
1
2
3
4
5
6
Press Menu, 1, 1.  
Enter the two digits of the year, and press Set. 02is registered as 2002 in the machine.  
Enter two digits for the month and press Set.  
Enter two digits for the day and press Set.  
Enter the time in 24 hour format and press Set.  
Press Stop/Exit.  
Setting the Station ID  
You can store your name, fax number and telephone number in this setting. The name and fax  
number will be printed on the fax cover pages and all fax pages that you send. (The telephone number  
will be printed only on your cover pages.) (See Electronic Cover Page, page 33.)  
It is important that you enter the fax and telephone numbers in the internationally standardized  
format, i.e. in accordance with the following strict sequence:  
- The +(plus) character (press  
key)  
- Your Country Code  
- Your local area code minus any leading 0”  
- A space  
- Your number on the local exchange, using spaces to aid readability as appropriate.  
1
Press Menu, 1, 2.  
2
3
4
5
6
Enter your fax number (up to 20 digits) and press Set.  
Enter your telephone number (up to 20 digits) and press Set.  
Enter your name (up to 20 characters) using the dial pad. To enter a space press  
Press Set.  
twice.  
Press Stop/Exit.  
I When you enter your name, see Entering Text, page 106.  
I The telephone number you enter is used only for the Cover Page features.  
I If you do not enter a fax number, no additional information can be entered.  
I To enter a space, press  
once between numbers and twice between  
characters.  
I If your Station ID has already been programmed, the screen prompts “1” to  
make a change, or “2” to exit without changing.  
Setup 13  
           
Custom Settings  
Volume Settings  
Ring Volume  
You can select how loud the machine rings. The ring volume can be turned off for silent reception  
if required.  
1
2
3
4
Press Menu, 1, 3, 1.  
Press or to select OFF, LOW, MED, or HIGH.  
Press Set when the screen displays your selection.  
Press Stop/Exit.  
OR—  
You can adjust the ring volume when the machine is idle. You can turn the ring OFF.  
Press High or Low to adjust the volume level. With each key press, the machine rings so you can  
hear the current setting and the display shows the setting you are choosing. Each key press changes  
the volume to the next setting.  
The new setting will remain until you change it again.  
Beeper Volume  
You can set the beeper to LOW, HIGH or OFF. The machine comes with this volume set to LOW.  
When the beeper is set to LOW or HIGH, the machine beeps every time you press a key or make  
an error, and at the end of sending or receiving a fax.  
1
2
3
4
Press Menu, 1, 3, 2.  
Press or to select your setting.  
When the screen displays the setting you want, press Set.  
Press Stop/Exit.  
Speaker Volume  
You can set the volume of the machine speaker.  
1
2
3
4
Press Menu, 1, 3, 3.  
Press or to select your volume setting (OFF, LOW, MED, or HIGH).  
Press Set when the screen displays your selection.  
Press Stop/Exit.  
14 Chapter 1  
             
Toner Save  
You can conserve toner using this feature. When you set Toner Save to ON, print appears somewhat  
lighter. The default setting is OFF.  
1
2
3
4
Press Menu, 1, 4.  
Press or to select ON (or OFF).  
Press Set.  
Press Stop/Exit.  
Sleep Mode  
Setting the Sleep Mode reduces power consumption by turning off the fuser inside the machine,  
while the machine is idle. You can choose how long the machine is idle (from 00 to 99 minutes)  
before it drops into sleep mode. The timer automatically resets when the machine receives a Fax, or  
makes a copy. The factory setting is 05 minutes. While the machine is in sleep mode, you will see  
SLEEP in the LCD. When you try to print a fax/list or copy in sleep mode, there will be a short delay  
whilst the fuser warms up to working temperature.  
1
2
Press Menu, 1, 6.  
Use the dial pad to enter the amount of time the machine is idle before it drops into sleep mode  
(00 to 99).  
3
4
Press Set.  
Press Stop/Exit.  
Power Save  
Setting Power Save Mode by turning off the CPU inside the machine reduces power consumption  
more than Sleep Mode. If Power Save Mode is switched ON, when the machine is idle, it drops into  
power save mode automatically. In the Power Save Mode, you cannot use fax detect function or  
remote activation.  
The machine will not display the date and time in this condition.  
1
2
3
4
Press Menu, 1, 5.  
Press or to select ON (or OFF).  
Press Set when the screen displays your selection.  
Press Stop/Exit.  
Setup 15  
           
Setting the Dialling Mode (Tone/Pulse)  
(Not available in New Zealand)  
The machine is initially set to TONE. If you are using a PULSE dial line, you can change the setting  
to PULSE by following the steps below.  
1
2
3
4
Press Menu, 1, 7. The screen prompts you to select PULSE (or TONE).  
Use or to select the dialling mode.  
Press Set when the screen displays the dialling mode you want.  
Press Stop/Exit.  
Lower Tray (With Optional Paper Tray Only)  
You can set the machine to recognize the optional lower tray. When Lower Tray is set toON, you can  
set which tray you want to use for faxes or for copies.  
1
2
3
After setting up the optional paper tray, press Menu, 2, 0, 2.  
Press or to turn ON (or OFF).  
Press Set.  
When the optional LOWER TRAY is set to ON, you can set the tray usage.  
The default setting of AUTO allows the machine to choose the lower tray if paper is out in the upper  
tray. Choose UPPER or LOWER if you want to keep special paper in the other tray and control  
when it is used.  
4
To set tray usage for faxes, press  
OR—  
or  
to select FOR FAX, and then press Set.  
To set tray usage for copies, press  
or  
to select FOR COPY, and then press Set.  
5
6
Press  
or  
to select AUTO, UPPER or LOWER and press Set.  
Press Stop/Exit.  
16 Chapter 1  
         
Storing Numbers for Easy Dialling  
You can set up the machine to do three types of easy dialling: One Touch, Speed Dial and Groups  
for Broadcasting of faxes. (See Broadcasting, page 36.)  
Even if you lose electrical power, numbers stored in memory will not be lost.  
Storing One Touch Dial Numbers  
You can store 32 fax/phone numbers that you can dial by pressing one key. You can also store names  
with these numbers. When you press a One Touch key, the screen displays the name or number as  
the call is dialled. (See One Touch Dialling, page 20.)  
One Touch Dial keys are not the dial pad keys. They are the 16 keys (numbers  
1-32). One Touch Dial Numbers 17-32 are accessed by holding down Shift while  
you press the appropriate One Touch Dial key.  
1
2
Press Menu, 2, 3, 1.  
Press the One Touch Dial key where you want to store a number. The screen displays the  
location you selected.  
3
4
5
Enter a number (up to 20 digits), and press Set. The screen prompts you to enter a name for this  
number.  
Use the dial pad to enter the name (up to 15 characters). (See Entering Text, page 106.)OR—  
Go to Step 5 to store the number without a name.  
Press Set. Return to Step 2 to store another One Touch dial numberORPress Stop/Exit.  
When you dial a One Touch dial number, the screen displays the name you have stored or if you have  
not stored a name, the number you have stored.  
Storing Speed Dial Numbers  
You can store Speed Dial numbers, which you dial by pressing only five keys. There are 200 Speed  
Dial locations. (See Speed Dialling, page 29.)  
1
2
3
4
5
Press Menu, 2, 3, 2.  
The screen prompts you to enter a location.  
Use the dial pad to enter a three-digit location (001-200), and press Set. The screen displays  
your entry, then prompts you to enter the number youre storing.  
Enter the number (up to 20 digits), and press Set.  
The screen now prompts you to store a name with this number.  
Use the dial pad to enter the name (up to 15 characters). (See Entering Text, page 106.)OR—  
Go to Step 5 to store the number without a name.  
Press Set. Return to Step 2 to store another Speed Dial numberORPress Stop/Exit.  
When you dial a Speed dial number, the screen displays the name you have stored or if you have not  
stored a name, the number you have stored.  
Setup 17  
           
Changing One Touch and Speed Dial Numbers  
If you try to store a One Touch or Speed Dial number in a location where a number is already stored,  
the screen displays the current name stored there, then prompts you to either change it or exit.  
1
Press Menu, 2, 3, 1 and press the One Touch Dial key where you want to change the number.  
OR—  
Press Menu, 2, 3, 2 and use the dial pad to enter a three-digit location (001-200), and press Set.  
2
3
Press 1 to change the number stored, or press 2 to exit without making a change.  
Enter a new number.  
N
If you want to erase the number, press Clear when the cursor is to the far left of the digits.  
If you want to change a digit, use or to position the cursor under the digit you want  
N
to change, then enter the new digitORPress Clear to delete all characters above and to  
the right of the cursor.  
4
Follow the directions in Storing One Touch Dial or Speed Dial Numbers.  
You can print a list of all stored numbers. (See Using the Reports Key, page 32.)  
18 Chapter 1  
   
2
Sending a Fax  
Scanning Adjustment  
Contrast  
If your document is very light or very dark, you might want to set the contrast accordingly. Use  
LIGHT to send a light document. Use DARK to send a dark document. After sending the document  
the contrast setting is set to AUTO (suitable for most documents) automatically.  
1
2
3
4
5
Insert the document face down in the Automatic Document Feeder.  
Press Menu, 2, 2, 1.  
Use  
or  
to select AUTO, LIGHT, or DARK.  
When the screen displays your selection, press Set.  
Press 2 if you have finished choosing settings, and go to Step 6ORPress 1 if you want to  
select additional settings. The display returns to Setup Send menu.  
6
Enter a fax number and press Fax Start.  
Fax Resolution  
When you have a document in the Automatic Document Feeder, you can use the Resolution key  
to temporarily change the setting. Press Resolution repeatedly until the LEDs show the setting you  
want.  
OR—  
You can change the default setting.  
1
2
3
Press Menu, 2, 2, 2.  
Press or to select the resolution you want, and then press Set.  
Press 2 if you have finished choosing settingsORPress 1 if you want to select additional  
settings. The display returns to Setup Send menu.  
4
Press Stop/Exit.  
STANDARD: Suitable for most typed documents.  
FINE:  
Good for small print; transmits a little slower than Standard resolution.  
Good for small print or artwork; transmits slower than Fine resolution.  
Use when document has varying shades of grey; slow transmission time.  
S.FINE:  
PHOTO:  
Sending a Fax 19  
                 
Dialling a Number  
One Touch Dialling  
1
2
3
Insert the document face down in the Automatic Document Feeder.  
Press the One Touch key of the location you want to call.  
Press Fax Start.  
If you try to use a One Touch or Speed Dial location with no number stored in it,  
you hear a warning sound, and screen displays NOT ASSIGNED. The display  
returns to normal after 2 seconds.  
Speed Dialling  
1
2
3
Insert the document face down in the Automatic Document Feeder.  
Press Search/Speed Dial, then press # and the three-digit Speed Dial number.  
Press Fax Start.  
Search  
You can search for names you have stored in One Touch and Speed Dial memories. (See Storing  
1
2
3
Insert the document face down in the Automatic Document Feeder.  
Press Search/Speed Dial.  
To search for numbers alphabetically by name, enter the first letter of the name by using the dial  
pad, and then press  
or  
.
4
When the screen displays the name you want to call, press Fax Start.  
Chain Dialling  
You can store very long dialling sequences by dividing them and setting them up as One Touch and  
Speed Dial numbers. Then while dialling, you can combine two or more One Touch and/or Speed  
Dial numbers and even include manual dialling using the dial pad. You can use these numbers in any  
combination. The combined number will be dialled, in the order you entered it, as soon as you press  
Fax Start.  
For example:  
You can store 555on One Touch Dial key 01 and 7000on One Touch Dial key 02. If you press  
One Touch 01, 02 and Fax Start, you can dial 555 7000. To temporarily change a number, you  
can substitute part of the number with manual dialling using the dial pad. So, if you press One Touch  
01 and press 7001 using the dial pad, you can dial 555 7001.  
Using access codes is easy. Sometimes you may want to choose from the among several long  
distance carriers when you make a call; rates may vary depending upon the time and destination. To  
take advantage of low rates, you can store the access codes or long-distance carriers as One Touch  
and Speed Dial numbers.  
20 Chapter 2  
             
Automatic and Manual Fax Redial  
Automatic Fax Redial: If youre sending a fax automatically and the line is busy, the machine will  
automatically redial up to 3 times at 5 minute intervals.  
Manual Fax Redial: Place the document to be re-sent and press Redial/Pause and then Fax Start  
to make a second call to the last number dialled.  
Pause  
Press Redial/Pause to insert a pause between digits to be dialled.  
When you press Redial/Pause, a dash “-” will appear on the display. By storing a  
pause, you can create a delay of 3.5 seconds.  
Sending Operation  
Automatic Transmission  
This is the easiest way to send a fax.  
IMPORTANT: Do not pick up the external telephones handset.  
1
2
3
Insert the document face down in the Automatic Document Feeder.  
Enter the fax number using One Touch, Speed Dial, Search or the dial pad.  
Press Fax Start.  
Manual Transmission (With an External Telephone)  
Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending a fax.  
1
2
3
Insert the document face down in the Automatic Document Feeder.  
Pick up the handset of the external telephone and listen for a dial tone.  
Enter the fax number you want to call. (You can dial the number by using One Touch, Speed  
Dial, Search or dial pad.) (See Dialling a Number, page 20.)  
4
5
When you hear the fax tone, press Fax Start.  
Return the handset of the external telephone to its cradle.  
Sending a Fax 21  
       
Dual Access  
You can scan up to 50 documents into the fax memory, even while the machine is receiving or  
sending another fax (from the memory). You can set temporary settings for each fax youre  
scanning, except Timer and Polling.  
If you get an OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit  
to cancel the scan. If you get an OUT OF MEMORY message while scanning in a subsequent page,  
you will have the option to press Fax Start to transmit the pages scanned so far, or to press  
Stop/Exit to cancel the operation.  
1
2
3
Insert the document face down in the Automatic Document Feeder.  
Enter the fax number.  
Press Fax Start. The machine starts scanning the document and the screen displays the job  
number (#XXX) of the fax, and how much memory is available. When the machine starts  
dialling you can immediately repeat Steps 1 through 3 for the next fax.  
Real Time Transmission  
When you are sending a fax, the machine will scan documents into memory before sending. Then, as  
soon as the phone line is free, the machine will start dialling and sending the fax. If memory becomes  
full, the machine will send the document in real time (even if REAL TIME TX is set to OFF).  
Sometimes you may want to send an important document immediately, without waiting for memory  
transmission. You can set REAL TIME TX to ON.  
1
2
3
Insert the document face down in the Automatic Document Feeder.  
Press Menu, 2, 2, 5.  
To change the default setting, press  
or  
to select ON (or OFF) and press Set. Go to Step  
6ORFor the next fax transmission only, press  
or  
to select NEXT FAX ONLY.  
4
5
6
Press Set.  
For the next fax only, press  
or  
to select ON (or OFF) and press Set.  
Press 1 if you want to select additional settings. The display returns to the SETUP SEND  
menuORPress 2 if you have finished choosing settings and go to Step 7.  
7
If you switched ON Real Time Transmission for the next fax only, enter the fax number and  
press Fax Start.  
22 Chapter 2  
       
3
Receiving a Fax  
Receive Mode Settings  
Select Receive Mode  
There are four different receive modes for the machine. You may choose the mode  
that best suits your needs by pressing the Mode key repeatedly until you have  
changed the Fax and F/T lights to the setting you want to use.  
You will need to connect an external telephone to select Fax/Tel (F/T) or Manual  
Mode or an external TAD to select TAD Mode.  
Receive Mode  
For  
(
means light off.  
means light on.)  
1. FAX  
Use this function if you want to receive fax messages only (no  
Fax  
TAD  
F/T  
telephone calls). The machine should be connected on its own  
line. The machine automatically answers every call as a fax  
call. You cannot receive a voice call, but, if you have  
connected an External telephone, you can still dial out and  
make voice calls. (This setting is recommended if the machine  
is on its own dedicated line.)  
2. FAX/TEL (F/T)  
(with an External  
Telephone)  
Use this function if you expect to receive many fax messages  
and few phone calls. The machine automatically answers  
every call. If the call is a fax, it prints the fax. If the call is not  
a fax, it signals you with an F/T pseudo-ring, different from the  
phone company ringing, to alert you to pick up the call. Lift the  
external telephones handset, and then press Hook to answer.  
If you select this setting, you will need to set the Ring Delay  
and F/T Ring Time features (on the following pages).  
Fax  
TAD  
F/T  
3. TAD  
This is the only setting in which you can use an external  
answering machine. Your telephone answering device  
answers every call. Once the external telephone answering  
device (TAD) answers, the machine listens for fax tones. If it  
detects fax tones, fax messages are printed. (See Connecting  
Fax  
TAD  
F/T  
(with an External  
Answering  
Machine)  
The TAD setting works only with an external telephone answering device (TAD). Ring Delay  
and F/T Ring Time do not work in this setting.  
4. MANUAL  
(with an External  
Telephone)  
Use this function if you receive many telephone calls and few  
fax messages. You must answer all calls yourself. If you hear  
fax tones, wait until the machine takes over the call  
Fax  
TAD  
F/T  
automatically, then hang up (see Fax Detect function).  
Receiving a Fax 23  
       
Manual Reception (Manual Mode)  
When you set the Receive Mode to manual (the Fax and F/T lights are both off), you must answer  
each incoming call yourself with an external telephone. Select this mode by pressing Mode key.  
Here is what you should do when using Manual Mode:  
If You Get a...  
Then You Should...  
1. Regular phone call  
Talk as you normally would.  
2. Phone call and request to  
send a fax  
Press Fax Start when finished talking, and replace the  
external telephones handset.  
NOTE: Sender must also press Start.  
3. Fax tone...  
Wait until the fax machine takes over the call or press  
Fax Start.  
Setting the Ring Delay  
The Ring Delay setting determines the number of times the machine rings before it answers in FAX  
1
2
Press Menu, 2, 1, 1.  
Press or to select how many times the line rings before the machine answers (02-10 for  
Australia, 01-10 for New Zealand, 00-10 for some countries).  
Press Set when the screen displays your selection.  
Press Stop/Exit.  
3
4
Setting the F/T (Fax/Tel) Ring Time (Fax/Tel Mode Only)  
You need to determine how long the machine will notify you with its special F/T pseudo-ring when  
you have a voice call. This ringing happens after the initial ringing from the phone company. Only  
the machine rings, for 20, 30, 40 or 70 seconds (20, 30, 40, or 55 seconds for New Zealand); no other  
phones on the same line ring the special F/T pseudo-ring. However, you can answer the call on any  
1
2
Press Menu, 2, 1, 2.  
Press or to select how long the machine will ring to alert you that you have a voice call,  
and then press Set.  
3
Press Stop/Exit.  
Now, when a call comes in and the machine is set to Fax/Tel (F/T) Mode, all phones on this line will  
ring the number of times you selected in Ring Delay.  
You can let the machine pick up and detect if its a fax or voice call. If its a fax call, the machine  
prints the fax. If its a voice call, the machine signals you with an F/T pseudo-ring for the length of  
time you selected in F/T Ring Time. Lift the external telephones handset, and then press Hook to  
answer.  
24 Chapter 3  
       
Even if the caller hangs up during the F/T pseudo-ringing, the machine continues  
the F/T pseudo-ringing for the set time.  
Fax Detect (with an External or Extension Telephone)  
When you use this feature, you dont have to press Fax Start or  
5 1 ( 9 1 for New Zealand)  
when you answer a fax call with an external or extension telephone and hear calling beeps. Just hold  
the handset of an external or extension telephone and wait for several seconds. When you see  
RECEIVING on the fax screen or when you hear chirpsthrough the handset of an extension  
phone connected to another wall socket, just replace the handset, and the machine does the rest.  
Selecting ON allows the machine to receive fax calls automatically, even if you lift the handset of  
an external or extension phone. Selecting OFF means you will have to activate the machine yourself,  
by pressing Fax Start or  
5 1 ( 9 1 for New Zealand) at the external or extension telephone.  
(You have to set Remote Activation to ON in Menu, 2, 1, 4 to use 5 1 ( 9 1 for New Zealand).)  
In case Fax Detect does not work, because of a poor phone line connection, just press the Activation  
Code  
5 1 ( 9 1 for New Zealand) at the external or extension telephone.  
Press Menu, 2, 1, 3.  
Use or to select ON or OFF and press Set.  
Press Stop/Exit.  
1
2
3
Receiving a Fax 25  
   
Receiving a Fax  
Printing a Reduced Incoming Document (Auto Reduction)  
If you choose ON, the machine reduces an incoming document automatically, so that it fits on one  
page of A4 recording paper, regardless of the size of the original document.  
After you connect the optional lower tray, you can turn on Automatic Reduction for both tray.  
Lower Tray can be purchased.  
1
2
3
4
Press Menu, 2, 1, 5. The screen displays  
Use or to select ON (or OFF).  
5.AUTO REDUCTION  
Press Set when the screen displays your selection.  
Press Stop/Exit.  
If you receive faxes that are split on two pages, change this setting to ON.  
I When you use Auto Reduction to reduce incoming documents to fit on one page  
of recording paper, you can do so only as long as the original document is not  
longer than 35 cm. If the original is longer than 35 cm, the data will not be  
reduced and will carry over to print on a second page.  
I When you use Auto Reduction and you receive an incoming document that is  
smaller than your recording paper, no reduction will take place, and you will get  
the same size recorded as the original.  
Setting the Print Density  
If the machine is printing too light or too dark, you can adjust the print density level. The new setting  
will remain until you change it again. This setting also adjusts that of copy function.  
1
2
Press Menu, 2, 1, 7.  
Press  
or  
to select your setting. Each key press changes the print density to the next  
setting.  
3
4
When the screen shows the setting you want, press Set.  
Press Stop/Exit.  
26 Chapter 3  
         
Reception into Memory  
As soon as the paper tray becomes empty during fax reception, the screen will display CHECK  
PAPER. Please put some paper in the paper tray.  
If the MEMORY RECEPTION switch is ON at this time…  
The current fax reception will continue, with the remaining page(s) being stored in memory, subject  
to available memory. Subsequent incoming faxes will also be stored into memory until the memory  
is full, following with no further incoming fax calls will be automatically answered. To print all data,  
put fresh paper in the paper tray.  
If the MEMORY RECEPTION switch is OFF at this time…  
The current fax reception will continue, with the remaining page(s) being stored in memory, subject  
to available memory. Subsequent incoming fax calls will not be automatically answered until fresh  
paper is put in the paper tray. To print the last fax received, put paper in the paper tray.  
1
2
3
Press Menu, 2, 1, 6.  
Use or to select ON (or OFF), and press Set when the screen displays your selection.  
Press Stop/Exit.  
Printing a Fax from Memory  
If you have fax storage ON for remote retrieval or fax forwarding, you can still print a fax from the  
machines memory when you are at the machine: (See Setting Fax Storage, page 55.)  
1
2
3
Press Menu, 2, 5, 4.  
Press Fax Start.  
After all the data saved in the memory is printed out, press Stop/Exit.  
Receiving a Fax 27  
     
4
Telephone (Voice) Operation  
Making Voice Calls with an External  
Telephone  
If you connect an external telephone to the machine, the machine can be used to make normal  
telephone calls. You can dial numbers, by using One Touch or Speed Dial memory, Search function  
or using the dial pad.  
You can also use Chain Dialling or Pause function. (See Chain Dialling, page 20  
Manual Dialling with an External Telephone  
Manual dialling is simply pressing all of the digits of the phone number.  
1
2
3
Pick up the external telephones handset.  
When you hear a dial tone, dial the number, using the dial pad.  
To hang up, replace the external telephones handset.  
Search  
You can search for names you have stored in One Touch and Speed Dial memories. (See Storing  
1
2
Pick up the external telephones handset.  
Press Search/Speed Dial, then enter the first letter of the name youre looking for by using  
the dial pad.  
3
4
5
Press  
or  
to search the names that are displayed alphabetically.  
When the screen displays the name you want to call, press Fax Start to begin dialling.  
When the call is over, hang up.  
28 Chapter 4  
       
One Touch Dialling  
1
2
Pick up the external telephones handset.  
When you hear a dial tone, press the One Touch Dial key of the location you want to call. To  
use One Touch dial numbers 17-32, hold down Shift and press the appropriate One Touch Dial  
key.  
3
To hang up, replace the external telephones handset.  
If you try to use a One Touch location with no number stored in it, you hear a  
warning sound, and screen displays NOT ASSIGNED. The display returns to  
normal after 2 seconds.  
Speed Dialling  
1
2
Pick up the external telephones handset.  
When you hear a dial tone, press Search/Speed Dial, then press # and the three-digit Speed  
3
To hang up, replace the external telephones handset.  
On Hook Dialling  
1
2
Dial the number by using One Touch, Speed Dial, Search or dial pad.  
The number you are dialling, or the name you have stored for One Touch or Speed Dial is  
displayed on the LCD.  
3
4
Press Fax Start.  
Pick up the external telephones handset and press Hook when you hear the caller at other end  
from the monitor speaker.  
When you make a call by pressing Fax Start after dialling, you can listen to the  
other end of the line from the monitor speaker, but they can’t hear you unless you  
pick up the external telephone’s handset.  
If you accidentally press Hook before lifting the external telephones handset, the call will be  
disconnected.  
Telephone (Voice) Operation 29  
 
Tone/Pulse (Not available in New Zealand)  
If you have pulse dialling service, but need to send tone signals (for telephone banking, for example),  
follow the directions below. If you have touch tone service, you do not need this feature to send tone  
signals.  
1
2
Lift the external telephones handset and dial the number.  
When you are asked to enter any number, press # on the control panel of the machine. Any digits  
dialled after this sends tone signals.  
3
When you hang up, the machine returns to pulse dialling service.  
Fax/Tel (F/T) Mode  
When you share one line for your telephone and fax machine, in the Fax/Tel (F/T) Mode, the  
machine can determine whether an incoming call is a fax or a telephone call. (See Select Receive  
Hook Key  
This key is used to enter into a telephone conversation having picked up the handset of an external  
telephone in F/T pseudo-ringing.  
Also, if you press Hook when you are talking lifting the external telephones handset with the other  
end, you can hear the other end from machines monitor speaker, but the other end cannot hear you.  
30 Chapter 4  
5
Printing Reports  
Transmission Report and Journal Setting  
Two reports require initial setup in the Menu table: Transmission Verification Report and Journal  
Period. For initial setup:  
Press Menu, 2, 4, 1.  
1.TRANSMISSION  
OR—  
Press Menu, 2, 4, 2.  
2.JOURNAL PERIOD  
Customizing the Transmission Verification (Xmit) Report  
You can use the Xmit Report as confirmation that you sent a fax. This report lists the name or fax  
number of the receiving party, the time and date of transmission, and if the transmission was  
successful.  
When the feature is OFF, the report is printed automatically only if an error occurred during  
transmission. If the report indicates ERROR, send the document again. If the report indicates you  
should check the readability of certain pages, resend those pages.  
If you typically send multiple faxes to the same destinations, you may need a reminder to identify  
each fax transmission. You can select OFF+IMAGE or ON+IMAGE to print a portion of the first  
page of the fax message on the report.  
1
2
3
4
Press Menu, 2, 4, 1.  
Press or to select OFF, OFF+IMAGE, ON and ON+IMAGE.  
Press Set.  
Press Stop/Exit.  
Setting the Journal Period  
You can set the machine to print activity reports at specific intervals (EVERY 50 FAXES, 6, 12, 24  
hours, 2, 7 days, or set it to OFF). If you set the interval to OFF, you can print the report by following  
the steps in the next section.  
1
2
3
Press Menu, 2, 4, 2.  
Press or to choose your setting, and then press Set.  
If you choose 7 days, the screen prompts you to choose a day at which to begin the 7-day  
countdown. Press or to choose your setting and press Set.  
4
5
Enter the time to begin printing, in 24-hour format (for example, enter 19:45 for 7:45 PM), and  
press Set.  
Press Stop/Exit.  
You cannot turn off the journal only the period in which it prints, the machine will  
beep when the journal memory is full.  
Printing Reports 31  
             
Using the Reports Key  
Six lists are available.  
Lists basic operational steps and functions.  
1.HELP  
Lists names and numbers stored in One Touch Dial or Speed  
Dial memory, in numerical order.  
2.QUICK-DIAL  
3.JOURNAL  
Journal lists information about the last 200 incoming and  
outgoing faxes. TX means Transmit; RX means Receive.  
Prints a Transmission Verification Report for your last  
transmission.  
4.XMIT VERIFY  
5.SYSTEM SETUP  
Lists settings for GENERAL SETUP, SETUP RECEIVE,  
SETUP SEND, REPORT SETTING, REMOTE FAX  
OPT and MISCELLANEOUS.  
You can print an accessories order form to your Brother  
dealer for service.  
6.ORDER FORM  
To Print a Report  
1
2
Press Reports.  
Press  
or  
to select the report you want, and then press Set.  
OR—  
Enter the number of the report you want to print. For example, press 1 to print the Help List.  
32 Chapter 5  
                 
6
Advanced Sending  
Advanced Operations  
Electronic Cover Page  
The cover page is sent to the receiving partys machine. Your cover page includes the name stored  
in the One Touch or Speed Dial memory, if you have used this feature to start the call.  
The cover page indicates the fax is from your Station ID, and the number of pages youre sending.  
If you have COVERPG SETUP set to ON (see Always Send Cover Page, page 34), the number of  
pages on the cover page remains blank.  
You can select a comment to include on your cover page, or  
you can select 1.NOTE OFF if you do not wish to include  
a comment.  
1.NOTE OFF  
SELECT { } & SET  
As well as using one of the comments shown on the right,  
you can also enter up to two customized messages, each 27  
2.PLEASE CALL  
SELECT { } & SET  
page 34.)  
3.URGENT  
SELECT { } & SET  
4.CONFIDENTIAL  
SELECT { } & SET  
Cover Page for Next Fax Only  
Make sure Station ID is set up. (See Setting the Station ID, page 13.) This feature does not work  
without the Station ID.  
You can set the machine to send a cover page with a particular document. This cover page will  
include the number of pages in your document.  
1
2
3
4
5
6
7
Insert the document face down in the Automatic Document Feeder.  
Press Menu, 2, 2, 7.  
Press Set when the screen displays NEXT FAX ONLY.  
Press  
Press  
or  
or  
to select ON, and press Set.  
to view the comment selections.  
Press Set when the screen displays your selection.  
Enter two digits to indicate the number of pages you are sending. (Enter 00 to leave the number  
of pages blank.) If you make a mistake, press  
to back up and re-enter the number of pages.  
8
9
Press Set. The screen prompts you to continue.  
Press 1 if you want to select additional settings. The display returns to the SETUP SEND  
menuORPress 2 if you are finished choosing settings, and go to Step 10.  
10 Enter the fax number and then press Fax Start.  
Advanced Sending 33  
     
Always Send Cover Page  
Make sure Station ID is set up. (See Setting the Station ID, page 13.) This feature does not work  
without the Station ID.  
You can set the machine to send a cover page whenever you send a fax. The number of pages in your  
fax is not included when you use this setting.  
1
2
3
4
Press Menu, 2, 2, 7.  
Press or to select COVERPAGE:ON or (OFF).  
Press Set. (If you select ON, a coverpage is always sent when you send a fax.)  
If you selected ON, the screen displays the cover page comment options. Press  
view comment selections.  
or  
to  
5
6
Press Set when the screen displays your selection. The screen prompts you to continue.  
Press 1 if you want to select additional settings. The display returns to the SETUP SEND  
menuORPress 2 to exit if you are finished choosing settings.  
Using a Printed Cover Page  
If you prefer using a printed cover page that you can write on, you can print the sample page and  
attach it to your fax.  
1
2
Press Menu, 2, 2, 7.  
Press  
or  
to select PRINT SAMPLE, and press Set when the screen displays your  
selection.  
3
4
Press Fax Start. The machine prints a copy of your cover page.  
Press Stop/Exit.  
Composing Your Own Comments  
1
2
3
Press Menu, 2, 2, 8. The screen displays: COVERPAGE NOTE.  
Use or to choose position 5 or 6 for your customized comment, and press Set.  
Use the dial pad to enter your customized comment (up to 27 characters.) (See Entering Text,  
4
5
Press Set. The screen prompts you to continue.  
Press 1 if you want to select additional settings. The display returns to the SETUP SEND  
menuORPress 2 to exit.  
34 Chapter 6  
       
Overseas Mode  
Sometimes, when sending a fax to overseas numbers, problems can be experienced. This mode  
makes the machine work better for such calls.  
After you send a fax using this feature, the feature turns itself off.  
1
2
3
4
Insert the document face down in the Automatic Document Feeder.  
Press Menu, 2, 2, 9.  
Press  
or  
to select ON (or OFF), and press Set when the screen displays your selection.  
Press 1 if you want to select additional settings. The display returns to the SETUP SEND  
menuORPress 2 if you are finished choosing settings and go to Step 5.  
5
Enter the fax number youre calling, and press Fax Start.  
Delayed Transmission (Timer)  
You can use this function to send a fax up to 24 hours later.  
1
2
3
Insert the document face down in the Automatic Document Feeder.  
Press Menu, 2, 2, 3.  
Enter the time you want the fax to be sent, in 24-hour format (for example, enter 19:45 for 7:45  
PM), and press Set.  
4
Press 1 to select DOCORPress 2 to select MEMORY. If you select 1.DOC, the machine  
will not start scanning the document until the preset time. The document must be left in the  
Automatic Document Feeder. If you select 2.MEMORY the machine will scan and store the  
document and the Automatic Document Feeder is free for copying or faxing further documents.  
5
6
Press 1 if you want to select additional settings. The display returns to the SETUP SEND  
menuORPress 2 if you are finished choosing settings and go to Step 6. The screen prompts  
you to enter the fax number.  
Enter the fax number, and press Fax Start. The machine will wait until the time you have  
entered to send the fax.  
Delayed Batch Transmission  
Before sending the delayed faxes, your Brother machine will economize by sorting all the  
documents in memory by destination and scheduled time. If you set Batch Transmission to ON, all  
delayed faxes scheduled at the same time to the same fax number will be sent as one transmission.  
1
2
3
Press Menu, 2, 2, 4.  
Press or to select ON (or OFF) and press Set.  
Press Stop/Exit.  
Advanced Sending 35  
         
Broadcasting  
Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the  
Broadcast key, you can include up to 32 One Touch locations, up to 200 Speed Dial locations, and  
up to 50 manually dialled numbers (maximum of 282 locations if you did not use up any locations  
for Groups, access codes or credit card numbers). However, available memory will vary with the  
types of jobs in memory and numbers of locations used for broadcasting. If you broadcast to more  
than the maximum locations available, you will not be able to setup transmissions using dual access  
and the timer.  
The easiest way to broadcast is to first combine frequently used One Touch and Speed Dial numbers  
as a Group, which uses up a One Touch key or a Speed Dial #. (Remember, you can have up to six  
Groups and Quick Dial numbers can be included in more than one Group). Then by pressing  
Broadcast between each location, you can include One Touch, Speed Dial, Groups, and manual  
dialling (using the dial pad) in the same broadcast. Use Search/Speed Dial to help you choose the  
numbers easily.  
After the broadcast is completed, a Broadcast Report will be printed automatically to let you know  
the results.  
1
2
Insert the document face down in the Automatic Document Feeder.  
Enter a number using One Touch, Speed Dial, Search, Group number or the dial pad.  
Example: Group number  
3
4
Press Broadcast. You will be prompted to enter the next number.  
Enter the next number.  
Example: Speed Dial  
5
6
Press Broadcast.  
Enter the next fax number.  
Example: Manual dialling, using the dial pad.  
7
Press Fax Start.  
The machine will read the documents into memory and then start sending faxes to all the numbers  
you entered.  
I To skip one of the locations in broadcasting, press Stop/Exit whilst that number  
is being dialled. To cancel all locations, press Menu, 2, 6. The locations, which  
were cancelled, are printed on the Broadcast Report.  
I Enter the long dialling sequence numbers as you normally would, but keep in  
mind that each key counts as one location, so the number of locations you can  
call becomes limited.  
I If the line is busy or a connection could not be made for some other reasons  
while broadcasting, the machine will redial the number automatically.  
I If the memory is full, press Stop/Exit to abort the job or press Fax Start to send  
the portion that is in the memory (if more than one page has been scanned).  
36 Chapter 6  
   
Setting Up Groups for Broadcasting  
Groups allow you to send the same fax message to many fax numbers by pressing only one One  
Touch key. (This is called Broadcasting.) First, you will need to store each fax number as a One  
Speed Dial Numbers, page 17.) Then, you can combine them into a Group. Each Group uses up a  
One Touch key. Finally, you can have up to 6 small Groups, or you can assign up to 231 numbers  
to one large Group.  
1
2
Press Menu, 2, 3, 3.  
PRESS SPEED-DIAL  
OR ONE-TOUCH KEY  
Select a One Touch or Speed Dial key where you wish  
to store the number. (For example, press One Touch  
key 02 to use as a Group.)  
SETUP GROUP:GO  
ENTER & SET KEY  
3
4
Use the dial pad to enter the Group number, and then press Set.  
(For example, press 1 for Group 1.)  
To include One Touch or Speed Dial numbers in the  
G01:*005#009_  
ENTER & SET KEY  
Group, enter them as if you were dialling. For example,  
for One Touch Dial key 05, press One Touch Dial  
key 05. For Speed Dial location 009, press  
Search/Speed Dial, then press 0, 0, 9 on the dial  
pad. The LCD shows 005, #009.  
5
6
Press Set. The screen prompts you to enter a name.  
Use the dial pad to enter a name for the group (for example, NEW CLIENTS) and press Set.  
7
Press Stop/Exit.  
You can print a list of all One Touch and Speed Dial numbers. Group numbers will  
be marked in the column of “GROUP”. (See Printing Reports, page 31.)  
Advanced Sending 37  
 
Cancelling a Job While Scanning the Document  
You can cancel a job while you are scanning it into memory by pressing Stop/Exit. Eject the  
document by pressing Stop/Exit again.  
Checking and Cancelling a Scheduled Job in Memory  
You can check or cancel a job that is waiting in memory.  
If the machine is idle,  
1
Press Menu, 2, 6.  
Any waiting jobs appear on the display. If nothing is waiting, the screen displays  
NO JOB WAITING.  
2
3
4
If you have more than one job waiting, use  
when the screen displays your selectionORIf you have only one job waiting, go to Step 3.  
or  
to select the job you want to cancel. Press Set  
Press 1 to cancelORPress 2 to exit without cancelling.  
To cancel another job, return to Step 2.  
Press Stop/Exit.  
You can check which jobs are remaining in memory by following Steps 1 and 2  
above.  
Memory Security  
This feature allows you to prevent unauthorised access to the machine. When switched ON, Memory  
Security prohibits most functions. The following functions listed are available while Memory  
Security is switched ON.  
I
I
I
I
I
Receiving faxes into memory [limited by Memory Capacity].  
Scheduled Delayed Transmission*  
Polling*  
Fax Forwarding*  
Remote Retrieval  
* Provided it was set before Memory Security was switched ON.  
38 Chapter 6  
     
Using Memory Security  
You need to use a password to switch Memory Security ON and OFF.  
Setting Up Memory Security for the First Time  
1
2
3
Press Menu, 2, 0, 1.  
NEW PASSWD:XXXX  
ENTER & SET KEY  
Enter a 4-digit number as a password.  
Press Set.  
The screen prompts you to re-enter the password.  
VERIFY:XXXX  
ENTER & SET KEY  
4
5
6
Re-enter the password and press Set.  
Press  
or  
to choose SET SECURITY.  
Press Set.  
The screen prompts you to enter the password.  
PASSWORD:XXXX  
ENTER & SET KEY  
7
Enter a 4-digit password, followed by Set.  
This is the same as the security password of the  
machine already stored.  
The screen displays ACCEPTED for 2 seconds, followed by SECURE MODE - Memory Security  
is now switched ON.  
If the password you enter at Step 7 is incorrect, the screen would display WRONG  
PASSWORD. After 2 seconds the display will then return to normal (displaying the  
date & time). You must then switch ON Memory Security again. (See Switching  
Changing the Memory Security Password  
1
2
3
Press Menu, 2, 0, 1.  
Press or to choose SET PASSWORD.  
Press Set.  
The screen prompts you to enter the old password.  
OLD PASSWD:XXXX  
ENTER & SET KEY  
4
5
6
7
Enter the current password.  
Press Set.  
NEW PASSWD:XXXX  
ENTER & SET KEY  
Enter a 4-digit number as a new password.  
Press Set.  
The screen prompts you to re-enter the new password.  
VERIFY:XXXX  
ENTER & SET KEY  
8
9
Enter the new password again and press Set.  
Press Stop/Exit.  
Advanced Sending 39  
 
Switching Memory Security ON  
1
2
3
Press Menu, 2, 0, 1.  
Press or to choose SET SECURITY.  
Press Set.  
The screen prompts you to enter the password.  
PASSWORD:XXXX  
ENTER & SET KEY  
4
Enter a 4-digit password, followed by Set.  
This is the same as the security password of the  
machine already stored.  
The screen displays ACCEPTED for 2 seconds, followed by SECURE MODE - Memory Security  
is now switched ON.  
If the password you enter at Step 4 is incorrect, the screen would display WRONG  
PASSWORD. After 2 seconds the display will then return to normal (displaying the  
date & time). You must then start from Step 1 to set Memory Security.  
Switching OFF Memory Security  
1
2
When Memory Security is switched ON, press Menu.  
PASSWORD:XXXX  
ENTER & SET KEY  
Enter a 4-digit password and press Set.  
The screen displays ACCEPTED, then after 2 seconds the  
display reverts to normal. Memory Security is now switched OFF. Then all the data saved in the  
memory will be printed out.  
If the password you enter at Step 2 is incorrect, the screen would display WRONG  
PASSWORD. After 2 seconds the display will then return to displaying SECURE  
MODE. You must then start from Step 1 to switch OFF Memory Security.  
If you forget the Memory Security password, please contact your Brother dealer for service or the  
help number given with the warranty documentation.  
40 Chapter 6  
 
7
Advanced Receiving  
Operation from an External or  
Extension Telephone  
An external phone is a telephone that is plugged into the machine (either into the machines EXT  
socket or into the back of the connector that plugs into the telephone wall socket).  
An extension phone is another phone on the same phone number as the machine, but plugged into a  
different telephone wall socket. For example, the machine may be connected to a phone line in your  
study, and you may have another phone on the same line (and same phone number) in your kitchen.  
This feature enables you to answer the phone in the kitchen if it rings while you are making a coffee,  
knowing that you can transfer the call to the machine if the incoming call is a fax.  
If you answer a fax call on an external or extension phone, you can make the machine take over by  
using the Activation Code. When you press the Activation Code  
the machine starts to receive a fax. If you set FAX DETECT to ON (By default, it is set to ON.),  
you dont have to press 5 1 ( 9 1 for New Zealand), just hold the handset and wait for several  
5 1 ( 9 1 for New Zealand),  
If the machine answers a voice call and F/T pseudo-rings for you to take over, use theDeactivation Code  
# 5 1 (# 9 1 for New Zealand) to take the call at an extension phone. (You have to set Remote Activation to  
ON in Menu, 2, 1, 4 to use  
5 1 or # 5 1 ( 9 1 or # 9 1 for New Zealand).)  
If you answer a call, and no one is on the line, assume you are receiving a fax. At an extension phone, press  
5 1 ( 9 1 for New Zealand), wait for fax receiving tones (chirps), then hang up. At an external phone,  
press  
5 1 ( 9 1 for New Zealand) and wait for the phone to be disconnected (the screen displays  
RECEIVING) before you hang up. (Your caller will have to press Start to send the fax.)  
If you accidentally pick up an extension phone when a fax message is being  
received, you may disrupt the transmission or render some portions unreadable.  
5 1  
5 1  
(
(
9 1 for New Zealand  
9 1 for New Zealand  
)
—From an extension phone, or an external phone,  
will set the machine in receive mode.  
)
# 5 1 (# 9 1 for New Zealand)—From an extension phone, # 5 1 (# 9 1 for New Zealand) can  
stop the machine receiving. This is effective in F/T and Fax Detect modes.  
The Remote Activation Code can also be used by your callers. When you are using an external TAD,  
your outgoing message (OGM) should end with the statement to send a fax, press  
5 1 ( 9 1  
For Fax/Tel Mode Only  
When the machine is in Fax/Tel (F/T) Mode, it will use the F/T Ring Time (F/T pseudo-ringing*) to alert you to a  
voice call. If youre at the machine, you can lift the external telephones handset and press Hook to answer.  
If youre at an extension phone, you will need to lift the handset during the F/T Ring Time and press  
# 5 1 (# 9 1 for New Zealand) between the F/T pseudo-rings. If no one is on the line, or if someone  
wants to send you a fax, send the call back to the machine by pressing  
5 1 ( 9 1 for New  
Zealand).  
* pseudo-ringing is a ring tone produced by the machine. The senders telephone line is connected  
to the machine at this moment.  
Advanced Receiving 41  
                 
Switching ON Remote Activation and Changing Remote Codes  
Remote Codes might not work with some telephone systems. The preset Activation Code is  
5 1  
(
9 1 for New Zealand). The preset Deactivation Code is # 5 1 (# 9 1 for New Zealand).  
If you are always disconnected when accessing your external TAD remotely, try  
changing the Activation Code from  
5 1  
(
9 1 for New Zealand  
)
to # # # and  
the Deactivation Code from # 5 1 (# 9 1 for New Zealand  
)
to 1 1 1. You cannot  
use the same number for the Activation Code, the Deactivation Code and the  
Remote Access Code.  
To switch Remote Activation ON and change Remote Codes  
1
2
Press Menu, 2, 1, 4.  
Press  
want.  
or  
to select ON (or OFF), and press Set when the screen displays the setting you  
3
4
5
If you want to, enter a new Remote Activation Code, then press Set.  
If you want to, enter a new Remote Deactivation Code, then press Set.  
Press Stop/Exit.  
42 Chapter 7  
   
8
Polling  
Polling is the process of retrieving faxes from another machine. You can use the  
machine to “poll” other machines, or you can have someone poll the machine.  
All parties involved in polling need to set up their machines to accommodate polling. When someone  
polls the machine to receive a fax, they pay for the call; if you poll someones fax machine to receive  
a fax, you pay for the call. (See Polling Transmit, page 45.)  
Some machines do not respond to the polling function.  
Secure Polling  
Secure Polling is a way to keep your documents and othersfrom falling into the wrong hands while  
the fax machines are set up for polling. You can use Secure Polling only with another Brother fax  
machine. Anyone who polls to receive a fax must enter the polling secure code.  
Polling Receive  
Polling Receive is when you call another fax machine to receive a fax from it.  
Setup for Polling Receive (Standard)  
1
2
3
Press Menu, 2, 1, 8.  
Press or to choose STANDARD, and press Set.  
Enter the fax number you are polling, and press  
Fax Start.  
The screen displays DIALING #XXX.  
ENTER FAX NO.  
PRESS FAX START  
Setup for Polling Receive with Secure Code  
You need to make sure you are using the same secure code as the other party.  
1
2
3
Press Menu, 2, 1, 8.  
Press or to choose SECURE, and press Set.  
Enter a four-digit secure code.  
This is the same as the security code of the fax machine you are polling.  
4
5
6
Press Set.  
Enter the fax number you are polling.  
ENTER FAX NO.  
PRESS FAX START  
Press Fax Start.  
Polling 43  
       
Setup Delayed Polling Receive  
You can set the machine to begin Polling Receive at a later time.  
1
2
3
4
Press Menu, 2, 1, 8.  
Press or to choose TIMER, and press Set.  
The screen prompts you to enter the time you want to begin polling.  
Enter the time (in 24-hour format) you want to begin polling.  
For example, enter 21:45 for 9:45 PM.  
5
6
Press Set. The screen prompts you to enter the fax number you are polling.  
Enter the fax number, and press Fax Start.  
ENTER FAX NO.  
PRESS FAX START  
The machine makes the polling call at the time you  
entered.  
You can set up only one Delayed Polling.  
Sequential Polling  
The machine can request documents from several fax units in a single operation. You just specify  
several destinations in Step 4. Afterwards, a Sequential Polling Report will be printed.  
1
2
Press Menu, 2, 1, 8.  
Press or to choose STANDARD, SECURE or TIMER, and press Set when the screen  
displays the setting you want.  
3
If you selected STANDARD, go to Step 4.  
If you selected SECURE, enter a four-digit number and press Set, and then go to Step 4.  
If you selected TIMER, enter the time (in 24-hour format) you want to begin polling and  
press Set, and then go to Step 4.  
4
5
Specify the destination fax machines (up to 282), which you wish to poll by using One Touch,  
Speed Dial, Search, a Group or the dial pad. You must press Broadcast between each location.  
Press Fax Start.  
The machine polls each number or group number in turn for a document.  
44 Chapter 8  
Polling Transmit  
Polling Transmit is when you set up the machine to wait with a document so another fax machine  
can retrieve it.  
The document will be stored and can be retrieved from any other fax machine until  
you delete the fax in memory by using the Cancelling a Job function. (See  
Setup for Polling Transmit (Standard)  
1
2
3
Insert the document face down in the Automatic Document Feeder.  
Press Menu, 2, 2, 6.  
Press  
or  
to choose STANDARD, and press  
1.DOC 2.MEMORY  
Set. The screen displays  
4
5
6
Press 1 to select DOC if you want the machine to scan the printed document at the time it is  
polledORPress 2 to select MEMORY.  
Press 1 if you want to select additional settings. The display returns to the SETUP SEND  
menuORPress 2 to exit if you are finished choosing settings.  
Press Fax Start and wait for the fax to be polled.  
Setup for Polling Transmit with Secure Code  
When you choose POLLING:SECURE, anyone who polls the machine must enter the polling  
secure code.  
1
2
3
4
Insert the document face down in the Automatic Document Feeder.  
Press Menu, 2, 2, 6.  
Press  
or  
to choose SECURE, and then press Set.  
Enter a four-digit number, and press Set.  
The screen displays  
1.DOC 2.MEMORY  
5
6
7
Press 1 to select DOC if you want the machine to scan  
the printed document at the time it is polledORPress 2 to select MEMORY.  
Press 1 if you want to select additional settings. The display returns to the SETUP SEND  
menuORPress 2 to exit if you are finished choosing settings.  
Press Fax Start and wait for the fax to be polled.  
You can use Secure Polling only with another Brother fax machine.  
Polling 45  
     
9
Telephone Service  
Telephone Service for Australia (Telstra Duet)  
®
®
®
Distinctive Ringing (Telstra FaxStream Duet)  
This machine feature lets you use the Distinctive Ringing subscriber service offered by Telstras  
®
FaxStream Duet, which allows you to have at least two separate telephone numbers on the one  
phone line. Each phone number has its own Distinctive Ringing pattern, so you know which phone  
number is ringing. This is one way you can have a separate phone number for your fax machine.  
Your fax machine has a Distinctive Ringing function, allowing you to dedicate one phone number  
just for receiving faxes.  
You can switch it off temporarily, then turn it back on. When you get a new fax  
number, make sure you reset this function.  
In order for Duet to work properly, you must set your receive mode to  
Manual and set the Distinctive Ringing to ON.  
To have your external TAD answer only the main number, the machine  
must be in Manual Mode.  
Flowchart Sequence of Incoming Call  
Incoming Call  
(either Voice or Fax)  
All extension phones ring,  
fax machine is silent.  
(The answer mode must  
be MANUAL.)  
Registered  
Main number (Voice Number)  
Duet (Fax) Number  
Fax machine automatically  
receives and prints fax  
message without ringing.  
Fax machine begins  
ringing on third ring.  
You answer the call  
Telephone Answering  
Device (TAD)  
answers the call.  
at an external phone  
or an extension phone.  
46 Chapter 9  
       
Set the Distinctive Ringing to ON  
1
2
3
4
5
6
Disconnect the fax machine from any TAD or telephone company voice mail.  
Set the fax machine to Manual mode.  
Press Menu, 2, 0, 4. The screen displays the current setting of this feature.  
Press  
or  
to select ON (or OFF).  
Press Set.  
Press Stop/Exit.  
Caller ID (Caller IDentification)  
Caller ID is a telephone service that allows the subscriber to see a display of the callers phone  
number or name as the telephone rings. It is a fast way to screen your calls. You can respond quickly  
to calls you missed, because Caller IDs are received and stored in your fax machine memory.  
To get the Caller ID Service: apply for the Caller ID service at your local telephone  
company, if available.  
Advantages of Caller ID  
For Business  
All businesses profit from a quicker response to customer calls. Businesses that provide mail order  
services, memory-lending services or provide confidential information, can protect themselves from  
false orders or acceptance of false identification.  
At Home  
Residential customers can protect themselves from unwanted calls.  
How Does the Caller ID Work?  
The Caller ID Appears on the Display When Your Telephone Rings  
As your telephone rings, the display shows you the callers phone number or name. Once you pick  
up the handset, the callers ID disappears. You will see up to the first 16 characters of the number on  
the display.  
Helpful Hints  
I
I
I
If OUT OF AREA appears on the display, it means that the call came from outside your caller  
ID service area or a public phone. *  
If PRIVATE CALL appears on the display, it means the caller intentionally blocked the  
transmission of his/her ID. *  
If no caller ID was transmitted to your fax machine, PICK UP PHONE will remain on the  
display.  
* Depends on network Function.  
Telephone Service 47  
The Caller ID is Stored in Your Machines Memory  
The FAX can store a maximum of the last 30 incoming caller IDs in the memory, along with the time  
and date of reception, The 31st call will cause the oldest ID to be erased.  
The Caller ID information stored in the memory can be used for the following.  
I
Printing the Caller ID List.  
You can review calls you received by checking the Caller IDs in memory. This report will list  
the Date, Time, Phone Number (Caller ID), and type of Call (Comment).  
Viewing Caller ID List  
Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in,  
information about the first call is erased. You can scroll through Caller ID information to review  
those calls made to your FAX.  
1
2
Press Menu, 2, 0, 5.  
Press or to select DISPLAY # and press Set.  
If the name was not received, it will not be displayed.  
Press or to scroll through the Caller ID memory to select the Caller ID you want to  
3
4
view and press Set.  
The next screen shows the callers telephone number and the date and time of the call.  
Press  
or  
to return to the Caller ID listingORPress Stop/Exit to exit.  
Printing Caller ID List  
1
2
3
4
Press Menu, 2, 0, 5.  
Press or to select PRINT REPORT.  
Press Set.  
Press Fax Start.  
48 Chapter 9  
Telephone Service for New Zealand  
FaxAbility  
FaxAbility is a service offered by Telecom that allows you to have an additional number on one  
phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can  
identify the number being called by its ring.  
How Will the Fax Machine Treat All Other Numbers?  
FaxAbility mode ensures that the machine will answer calls to the FaxAbility (secondary) number.  
When a call comes in to your main number, all the phones will ring. You can set an external  
answering device (TAD) to answer calls on the other number(s). (See the chart in the following  
page.)  
If you change the answer mode on the fax machine to FAX/TEL (F/T) or FAX ONLY mode, that  
setting will override the FaxAbility setup. In FAX/TEL (F/T) or FAX ONLY mode, your fax  
machine will answer all the phone numbers (including its own ring pattern).  
What is the Advantage of Using the FaxAbility Function?  
Using FaxAbility is the most efficient way to receive both fax and telephone calls on the same line.  
It is much easier for your callers who dial manually. The fax machine will answer with receiving  
tones so they will not have to press an activation code. And the people who call to talk on your main  
number will not have to talk to your fax machine. Basically, it gives you two independent numbers  
without the higher cost of a second line.  
How Does FaxAbility Work?  
Your telephone number will have the standard ring pattern of long, long tone, while the new number  
will have a ring pattern of long, silence, long, etc. When FaxAbility is ON, you will not hear the first  
ring of all incoming calls on the fax machine. Extension phones will ring as usual. If the fax machine  
recognizes the ring pattern, all ringing will stop and the fax machine will answer and automatically  
receive the fax message. Otherwise, you will hear the extension phones and the fax machine continue  
to ring. The fax machine always listens to the ring pattern before it answers, so do not pick up the  
phone during that time. You will quickly learn to recognize the ring pattern for faxes, so you will not  
be tempted to answer that number. Either you or a telephone answering device can answer the main  
number(s).  
Telephone Service 49  
 
Flowchart Sequence of Incoming Call  
Incoming Call  
All extension phones ring,  
fax machine is silent.  
(The answer mode should  
be MANUAL.)  
Registered  
FaxAbility Number  
Main number  
Fax machine automatically  
receives and prints fax  
message.  
Fax machine begins  
ringing on third ring.  
Telephone Answering  
You answer the call  
at an external phone.  
Device (TAD)  
answers the call.  
How to Turn FaxAbility OFF or ON  
The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom.  
To change the setting, repeat Steps 1-3; Step 2 is where you can select either ON or OFF.  
Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions.  
If you have FaxAbility Service but dont have Call Waiting, you need do nothing at this stage.  
If you do have Call Waiting as well as FaxAbility, set the Call Waiting menu option to ON. See  
below. The machine can suspend Call Waiting when incoming faxes are being sent to you.  
1
2
Set the fax machine to Manual Mode.  
Press Menu, 2, 0, 4.  
4.FAXABILITY  
FAXABILITY:OFF  
FAXABILITY:ON  
3
Press  
or  
to select ON (or OFF).  
4
Press Menu.  
Only when FAXABILITY is set ON, Call Waiting can  
be selected ON.  
CALL WAITING:OFF  
CALL WAITING:ON  
In case of FAXABILITY is set OFF, Call Waiting is  
automatically OFF without choice.  
5
6
Press Set.  
Press Stop/Exit.  
50 Chapter 9  
 
Caller ID (Caller IDentification)  
Caller ID is a telephone service that allows the subscriber to see a display of the callers phone  
number as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls  
you missed, because Caller IDs are received and stored in your machines memory.  
To get the Caller ID Service: apply for the Caller ID service at your local  
telephone company, if available.  
Advantages of Caller ID  
For Business  
All businesses profit from a quicker response to customer calls. Businesses that provide mail order  
services, memory-lending services or provide confidential information, can protect themselves from  
false orders or acceptance of false identification.  
At Home  
Residential customers can protect themselves from unwanted calls.  
How Does the Caller ID Work?  
The Caller ID Appears on the Display When Your Telephone Rings  
As your telephone rings, the display shows you the callers phone number. Once you pick up the  
handset, the callers ID disappears. You will see up to the first 16 characters of the number on the  
display.  
Helpful Hints  
I
I
I
If OUT OF AREA appears on the display, it means that the call came from outside your caller  
ID service area. *  
If PRIVATE CALL appears on the display, it means the caller intentionally blocked the  
transmission of his/her ID. *  
If no caller ID was transmitted to your fax machine, PICK UP PHONE will remain on the  
display.  
* Depends on network Function.  
Viewing Caller ID List  
Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in,  
information about the first call is erased. You can scroll through Caller ID information to review  
those calls made to your fax machine.  
1
2
Press Menu, 2, 0, 5.  
Press or to select DISPLAY # and press Set.  
If the name was not received, it will not be displayed.  
Press or to scroll through the Caller ID memory to select the Caller ID you want to view  
and press Set.  
The next screen shows the callers telephone number and the date and time of the call.  
Press or to return to the Caller ID listingORPress Stop/Exit.  
3
4
Telephone Service 51  
Printing Caller ID List  
1
2
3
4
Press Menu, 2, 0, 5.  
Press or to select PRINT REPORT.  
Press Set.  
Press Fax Start.  
If you use the Caller ID for Dial back…  
I Please be sure that you use appropriate dialling procedures for local and  
national call.  
I Please be sure that you make sure of the details of the exact number to be  
called back, and the need to insert prefix(es) for manual dialling.  
I Please understand that you machine may not display precisely the digits to be  
called.  
52 Chapter 9  
Telephone Service for Some Countries  
Distinctive Ringing (For Singapore and Hong Kong)  
This fax machine feature lets you use the Distinctive Ringing subscriber service offered by some  
telephone companies, which allows you to have several telephone numbers on one phone line. Each  
phone number has its own Distinctive Ringing pattern, so youll know which phone number is  
ringing. This is one way you can have a separate phone number for your fax machine.  
Your fax machine has a Distinctive Ringing function, allowing you to dedicate one phone number  
just for receiving faxes. Youll need to set Distinctive Ringing to ON.  
You can switch it off temporarily, then turn it back on. When you get a new fax  
number, make sure you reset this function.  
I The fax machine will answer only calls to the Distinctive Ringing number.  
I To have your external TAD answer only the main number, the fax machine must  
be in Manual Mode.  
I In FAX/TEL (F/T) or FAX ONLY mode, the fax machine will answer all numbers  
on the phone line.  
Setting the Distinctive Ringing  
1
2
3
4
5
Set the fax machine to Manual mode.  
Press Menu, 2, 0, 4.  
Press  
or  
to select ON (or OFF).  
Press Set.  
Press Stop/Exit.  
Caller ID (For Singapore and Hong Kong)  
The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many  
local phone companies. This service provides you, by means of the screen display, the telephone  
number (or name) of your caller as the line rings.  
After a few rings, the screen displays the telephone number of your caller (or name, if available).  
Once you pick up the handset, the Caller ID information disappears from the screen, but the call  
information remains stored in the Caller ID memory.  
I
I
I
You will see the first 16 characters of the number or name.  
OUT OF AREA display means call originates outside your Caller ID service area.  
PRIVATE CALL display means the caller has intentionally blocked transmission of  
information.  
I
CALL PICKUP display remains on the screen when no Caller ID information was transmitted.  
If both the name and number are received, the screen displays only the name.  
You can print a list of Caller ID information received by; your machine.  
Caller ID service varies with different carriers. Call your local phone company to  
determine the kind of service available in you area.  
Telephone Service 53  
 
Viewing Caller ID List  
Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in,  
information about the first call is erased. You can scroll through Caller ID information to review  
those calls made to your machine.  
1
2
Press Menu, 2, 0, 5.  
Press or to select DISPLAY #? and press Set.  
If the name was not received, it will not be displayed.  
Press or to scroll through the Caller ID memory to select the Caller ID you want to view  
and press Set.  
The next screen shows the callers telephone number and the date and time of the call.  
Press or to return to the Caller ID listingORPress Stop/Exit.  
3
4
Printing Caller ID List  
1
2
3
Press Menu, 2, 0, 5.  
Press or to select PRINT REPORT? and press Set.  
Press Fax Start.  
54 Chapter 9  
10 Remote Fax Options  
Setting Fax Storage  
If you set Fax Storage to ON, you will be able to retrieve fax messages from another location, using  
Fax Forwarding or Remote Retrieval functions. The screen will indicate when you have a fax stored  
in memory.  
1
2
3
Press Menu, 2, 5, 2.  
Press or to select ON (or OFF), and press Set when the screen displays your selection.  
Press Stop/Exit.  
If there are faxes in memory when you turn the Fax Storage OFF, the screen  
prompts you to erase any faxes in memory.  
If you press 1, all fax data is erased and Fax Storage is turned OFF. If the fax data  
in memory has not been printed before, it will be printed first, and then erased. If  
you press 2, data is not erased, and Fax Storage remains ON.  
Backup Print  
If you have set FAX STORAGE to ON, your faxes will be received into memory, so you can  
retrieve them remotely. With BACKUP PRINT set to ON, the machine automatically prints faxes  
as they are received into memory. You can turn Backup Print OFF to save paper or prevent  
confidential documents from printing in your absence.  
1
2
3
Press Menu, 2, 5, 5.  
Press or to select ON (or OFF), and press Set when the screen displays your selection.  
Press Stop/Exit.  
Fax Forwarding  
You cannot use Fax Forwarding when “Fax Storage” is set to OFF.  
Programming a Fax Forwarding Number  
When Fax Forwarding and Fax Storage are set to ON, the machine stores the received fax in  
memory, then dials the fax machine phone number youve programmed, and forwards the fax  
message.  
1
2
Press Menu, 2, 5, 1.  
Press or to select ON (or OFF), and press Set.  
The screen prompts you to enter the number of the fax machine where faxes will be forwarded.  
Remote Fax Options 55  
               
3
4
Enter the forwarding number (up to 20 digits), and press Set.  
Press Stop/Exit.  
You can also dial into the machine from a remote location to switch this feature on,  
or to change the number you want your faxes forwarding to. (See Changing the  
Changing the Remote Access Code  
Enter your Remote Access Code when the machine picks up your call, so you can access features  
remotely. The access code is preset to 1 5 9 , but you can change this.  
1
2
Press Menu, 2, 5, 3.  
Enter a three-digit code using number keys 0-9,  
and #, and press Set.  
The fourth digit  
cannot be changed. Do not use the same digits that appear in your Remote  
Activation or Deactivation Code.  
3
Press Stop/Exit.  
Remote Retrieval  
Using Your Remote Access Code  
To receive faxes at your location, you must call from a fax machine using touch tone. For  
convenience, you can retrieve faxes from a touch tone phone by having them sent to a fax machine.  
For example, if your hotel room does not have a fax machine, you can enter the number of the fax  
machine at the hotels Front Desk.  
1
2
Dial your fax number from a touch tone phone.  
When the machine answers and beeps, immediately enter your Remote Access Code  
(the factory setting is 1 5 9 ).  
3
The machine signals the kinds of messages received:  
1 long beep — Fax message(s)  
No long beep — No messages  
4
The machine prompts you with two short beeps to enter a command. If you wait longer than 30  
seconds to enter a command, the machine hangs up. If you enter an invalid command, the  
machine beeps three times.  
5
6
Press 9 0 when you finish.  
Hang up.  
56 Chapter 10  
       
Remote Commands  
Follow the commands below to access features remotely. When you call the machine and enter your  
Remote Access Code (the factory setting is 1 5 9 ), the system will signal you with two short  
beeps to enter a remote control command.  
Change Fax Forwarding Setting  
Press 9 5  
then to  
Turn Fax Forwarding OFFPress 1.  
Turn Fax Forwarding ONPress 2.  
Program Fax Forward NumberPress 4. Automatically turns Fax Forwarding ON.  
Turn Fax Storage ONPress 6.  
Turn Fax Storage OFFPress 7. (This is only possible if there are no faxes stored in the memory,  
or if all faxes have been erased using Remote Control 9 6 3).  
Retrieve or Erase a Fax  
Press 9 6  
then to  
Retrieve all faxesPress 2, then enter the number of remote fax machine and then press # #. After  
the beep, hang up and wait.  
Erase all fax messagesPress 3. If the data stored in the memory has not been printed before, it  
will be printed first and then erased.  
Check the Receiving Status  
Press 9 7  
then Press 1.  
1 long beepReceived fax messages.  
3 short beepsNo messages.  
Change Receive Mode  
Press 9 8  
then for  
TADPress 1.  
F/T (FAX/TEL)Press 2.  
FAXPress 3.  
Exit Remote Operation  
Press 9 0  
Remote Fax Options 57  
 
Retrieving Fax Messages  
1
2
Dial the machines number.  
When you hear the beep, immediately enter your Remote Access Code  
(the factory setting is 1 5 9 ).  
3
4
As soon as you hear two short beeps, use the dial pad to press 9 6 2.  
Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want  
your fax messages forwarded, and then press # #.  
You cannot use  
and # as dial numbers. However, if you want to store a pause,  
press #.  
5
After you hear the machine beep, hang up and wait.  
The machine calls the remote fax machine and sends the stored documents. The remote fax  
machine prints your fax messages.  
Changing the Fax Forwarding Number  
You can change the default setting of your fax forwarding number from a remote telephone/fax  
machine using touch tone.  
1
2
Dial the machines number.  
When you hear the beep, immediately enter your Remote Access Code  
(the factory setting is 1 5 9 ).  
3
4
When you hear two short beeps, use the dial pad to press 9 5 4.  
Enter the new number of the remote fax machine where you want your fax messages forwarded,  
and then press # #.  
You cannot use  
and # as dial numbers. However, if you want to store a pause,  
press #.  
5
After you hear the machine beep, hang up.  
58 Chapter 10  
 
11 Making Copies  
Basic Copy Operations  
Using The Machine as a Copier  
You can use the machine as a copy machine, making  
up to 99 copies at a time.  
Do NOT pull on the paper while copying is in progress. To cancel, press  
Stop/Exit. Press Stop/Exit again to release the original document.  
The scannable area of the machine begins at  
approximately 4 mm from the edge of the paper.  
(4 mm)  
Non-scannable  
area  
(4 mm)  
Making a Single Copy  
1
2
Insert the document face down in the Automatic Document Feeder.  
Press Copy.  
To stop, press Stop/Exit. To release the original document, press Stop/Exit  
again.  
Making Multiple Copies  
1
2
Insert the document face down in the Automatic Document Feeder.  
Using the dial pad, enter the number of copies you want (up to 99).  
For example, press 3, 8 for 38 copies.  
3
Press Copy.  
To sort the copies, use Options key. (See Sorting Multiple Copies, page 62.)  
Making Copies 59  
     
Out of Memory Message  
If you get an OUT OF MEMORY message while scanning the first page to be copied, press  
Stop/Exit to cancel the operation and restart to make a single copy. If you get an OUT OF  
MEMORY message while scanning in a subsequent page, you will have the option to press Copy  
to copy the pages scanned so farORPress Stop/Exit to cancel.  
You will need to clear some fax messages to make some additional memory available before you  
can continue.  
To gain extra memory, you can turn off Fax Storage—OR—Print fax messages in  
memory.  
Temporary Copy Setting  
You can quickly enlarge or reduce copies or improve  
the copy quality by using the Enlarge/Reduce,  
Contrast, Copy Mode and Options keys. These  
settings are temporary, and the machine returns to its  
default settings when you nish copying.  
Copying Using Multiple Settings  
You can try different combinations of settings for the best results.  
After you nish settings using the Enlarge/Reduce,  
PRESS COPY OR  
{} FOR NEXT OPT.  
Contrast, Copy Mode or Options keys the LCD shows:  
I
Press  
or  
if you want to select additional settings.  
OR—  
Press Copy if you are finished choosing settings.  
60 Chapter 11  
       
Making Enlarged or Reduced Copies  
1
2
3
4
Insert the document face down in the Automatic Document Feeder.  
Using the dial pad, enter the number of copies you want (up to 99).  
Press Enlarge/Reduce.  
Press  
or  
to select 50%, 71%, 100%, 141%, 150% or 200%.  
OR—  
You can press  
or to select MANUAL and use the dial pad to enter an enlargement or  
reduction ratio between 50% and 200%. For example, press 5, 3 to enter 53%.  
5
6
Press Set.  
Press CopyORPress  
or  
for additional settings.  
Selecting Recommended Ratio  
A4  
A5  
B5  
A5  
A6  
B6  
A5  
A6  
B6  
A4  
A5  
B5  
71%  
141%  
Special Copy Options (2 in 1 or 4 in 1 copy) are not available with  
Enlarge/Reduce.  
Using the Contrast Key  
You can choose the brightness setting before making a copy.  
1
2
3
4
Insert the document face down in the Automatic Document Feeder.  
Using the dial pad, enter the number of copies you want (up to 99).  
Press Contrast.  
+
SELECT  
& SET  
Press  
to make a lighter copy.  
OR—  
Press  
to make a darker copy.  
5
6
Press Set.  
Press CopyORPress  
or  
for additional settings.  
Making Copies 61  
 
Using the Copy Mode Key  
You can select the Copy resolution for your type of the original document (TEXT, AUTO or  
PHOTO). Select the right kind of image you are copying.  
1
2
3
Insert the document face down in the Automatic Document Feeder.  
Using the dial pad, enter the number of copies you want (up to 99).  
Press Copy Mode.  
TEXT (text only)  
AUTO (line art, graphs, or any combination including photograph)  
PHOTO (photograph only)  
4
5
Press  
or  
to select the right kind of image youre copying, and press Set.  
or for additional settings.  
Press CopyORPress  
Using the Options Key  
The Options key changes the settings for number of copies, stack/sort, special copy and paper type  
options for the next copy only.  
Press Options.  
Press Options  
Menu Selections  
NO. OF COPIES  
STACK/SORT  
SPECIAL  
Options  
Factory Setting  
NO. OF COPIES:XX  
STACK/SORT  
01  
STACK  
OFF  
2 IN 1/4 IN 1/OFF  
PAPER TYPE  
THIN/PLAIN/THICK/ PLAIN  
THICKER/  
TRANSPARENCY  
Sorting Multiple Copies  
Sorting uses more memory than Stacking, as the whole document is scanned into memory to start  
with.  
1
2
3
4
5
Insert the document face down in the Automatic Document Feeder.  
Using the dial pad, enter the number of copies you want (up to 99).  
Press Options and  
Press or to select SORT, and then press Set.  
Press CopyORPress or for additional settings.  
or  
to select STACK/SORT, and then press Set.  
62 Chapter 11  
     
Special Copy Options  
You can save paper by copying either two or four pages onto one page.  
1
2
3
4
5
Insert the documents face down in the Automatic Document Feeder.  
Using the dial pad, enter the number of copies you want (up to 99).  
Press Options and  
Press or to select 2 IN 1, 4 IN 1 or OFF, and then press Set.  
Press CopyORPress or for additional settings.  
or  
to select SPECIAL, and then press Set.  
2 in 1  
1 2  
1
2
4 in 1  
1
3
2
4
1
2
3
4
Special Copy Options (2in1 or 4in1 Copy) are not available with Enlarge/Reduce.  
Making Copies 63  
 
Paper Type  
You can use the following types of paper for copying. For the best print quality, select the type of  
media that you are using. (See Acceptable Paper, page 104.)  
THIN (60-69 gsm)  
For thin paper  
PLAIN (70-95 gsm)  
THICK (96-120 gsm)  
THICKER (121-161 gsm)  
TRANSPARENCY  
For ordinary plain paper  
For heavy weight paper or rough paper  
For heavier weight paper, rough paper or bond paper  
For transparency (OHP)  
1
2
3
Press Options and  
Press or  
Press CopyORPress  
or  
to select PAPER TYPE, and then press Set.  
to select your type of paper, and then press Set.  
or for additional settings.  
Copy Quality – Default Settings  
Changing Default Settings  
Press Menu, 3 to change default settings for Copy mode. These settings will remain until you  
change them again by pressing Menu. Adjust the Copy Mode, Contrast and Paper Type settings.  
By pressing a number, you can adjust copy settings as shown in the following chart. Press  
to move through the selections for each setting. Press Set to save your selection. Press Stop/Exit  
ORPress to select the next setting you want to change.  
Press Menu, and 3.  
or  
AUTO  
TEXT  
1.COPY MODE  
PHOTO  
+
2.CONTRAST  
3.PAPER TYPE  
THIN  
PLAIN  
THICK  
THICKER  
is default  
64 Chapter 11  
   
Copy Mode (Type of Original)  
You can select the Copy resolution for your type of original. The default setting is AUTO, which is  
used for originals that contain both text and photographs. TEXT is used for originals containing only  
text. PHOTO is used for copying photographs.  
1
2
3
Press Menu, 3, 1.  
Press or to choose the type of original (AUTO, TEXT or PHOTO), and then press Set.  
Press Stop/ExitORPress or for additional settings.  
Copy Contrast  
You can adjust copy contrast to make copies darker or lighter.  
1
2
3
Press Menu, 3, 2.  
Press  
to make a copy lighterORPress  
to make a copy darker, and then press Set.  
Press Stop/ExitORPress  
or  
for additional settings.  
Paper Type  
You can use the following types of paper for copying. For the best print quality, select the type of  
media that you use most often.  
THIN (60-69 gsm)  
For thin paper or transparency  
PLAIN (70-95 gsm)  
THICK (96-120 gsm)  
THICKER (121-161 gsm)  
For ordinary plain paper  
For heavy weight paper or rough paper  
For heavier weight paper, rough paper or bond paper  
1
2
3
Press Menu, 3, 3.  
Press or to select your type of paper, and then press Set.  
Press Stop/Exit.  
Manual Feed Slot  
The machine has a manual feed slot above the paper tray. You can load envelopes and special print  
media one at a time into this slot. You do not have to remove paper from the paper tray. (See  
Use the manual feed slot to copy on labels, envelopes, organizer paper, card stock or thicker paper.  
If you use transparencies, labels and envelopes, they must be of a type suitable  
for use with a laser printer. If you use incorrect types it is possible to damage or  
contaminate the drum surface and cause problems.  
Making Copies 65  
         
Loading Paper  
Insert a sheet of paper with the side you wish to print on face up in the manual feed slot.  
1
2
Align the paper at the centre of the manual feed slot, and be sure to insert the paper into the  
manual feed slot until the front edge of the paper touches the paper feed roller.  
Adjust the paper guide of the manual feed slot to the width of the paper youre using.  
Manual  
Feed  
Slot  
Copying onto Thicker Paper and Card Stock  
When the rear cover is opened, the machine has a straight paper path from the manual feed slot to  
the rear of the printer. Use this paper feed and output method when you want to print on envelopes,  
thicker paper or card stock.  
1
Open the rear cover of the machine.  
2
3
Adjust the manual feed paper guides to the width of the paper you are using.  
Insert a single sheet of paper into the manual feed slot until the front edge touches the paper feed  
rollers. Let go of the paper as the machine pulls it into position.  
4
After the machine ejects the printed page, return to Step 3 to insert the next sheet of paper. The  
machine will wait until you insert the next sheet of paper. Repeat Steps 3 and 4 for each page to  
be copied.  
66 Chapter 11  
 
5
When you have finished copying, close the rear cover of the machine.  
To prevent the possibility of transparencies smudging as they stack in the output  
bin, remove each transparency after it exits.  
Making Copies 67  
12 Troubleshooting and Maintenance  
Error Messages  
You may occasionally encounter a difficulty with the machine or telephone line. If this happens, the  
machine often identifies the problem and displays an error message. The list below explains the most  
common error messages, in alphabetical order.  
ERROR MESSAGE  
CAUSE  
ACTION  
CHANGE DRUM SOON The drum unit is near the end of its If you have a print quality  
life.  
problem, replace the drum unit  
with a new one.  
The drum counter was not reset.  
1. Open the front cover and press  
Clear.  
2. Press 1 to reset.  
CHANGE TONER  
If the display shows CHANGE  
TONER and at the same time the  
Toner Empty LED on the control  
panel flashes on and off, you can still  
print. But the toner is depleted and  
the machine is telling you that the  
toner will soon run out.  
Order a new toner cartridge now.  
CHECK DOCUMENT Documents were not inserted or fed Do not pull paper out until you see  
properly or document was too long. Document Jam, page 70.  
CHECK PAPER  
The machine is out of paper or paper Refill the paper or remove the  
CHECK PAPER #1* is not properly loaded in the paper  
paper and load it again.  
CHECK PAPER #2* tray.  
*With optional paper  
tray  
CHECK PAPER SIZE Paper Size is improper for fax  
Load A4 paper in tray.  
Try the call again.  
receiving.  
COMM.ERROR  
A poor quality phone line caused  
communications error.  
CONNECTION FAIL You tried to poll a fax machine that is Verify the other partys polling  
not in Polled Waiting mode. setup.  
COOLING DOWN  
The temperature of the drum unit or You must wait and allow the  
toner cartridge is too hot. The machine to resume printing when  
machine will pause its current print it is ready.  
job and go into cooling down mode.  
During the cooling down mode, you  
will hear the cooling fan running  
while the display on the machine  
shows COOLING DOWN.  
COVER OPEN  
The front cover was not completely Open, then close the front cover.  
closed.  
68 Chapter 12  
                       
ERROR MESSAGE  
DISCONNECTED  
CAUSE  
The other party or other partys fax Try to re-transmit or call the other  
machine terminated the call. party to see what happened.  
Machine has a mechanical problem. Unplug the machine.  
Then contact your Brother dealer  
ACTION  
MACHINE ERROR  
XX  
for service.  
NO RESPONSE/BUSY The number you called does not  
answer or is busy. You may have  
Check the number and try again.  
reached a number that is not  
connected to a fax machine.  
NOT ASSIGNED  
You tried to access a One Touch or Set up the One Touch or Speed  
Speed Dial number that is not  
programmed.  
Dial number. (See Storing One  
OUT OF MEMORY The machine memory capacity has See Dual Access, page 22 and Out  
been exceeded. of Memory Message, page 60.  
PAPER JAM  
The recording paper is jammed in the See Paper Jam, page 70.  
machine.  
PLS OPEN COVER A page, piece of paper or paper clip, Open the front cover and remove  
etc. may be jammed inside the  
machine.  
the drum unit. If you see any  
jammed paper or other item, gently  
pull it out, then re-insert the drum  
unit, close the front cover. If the  
error message remains, open and  
close the front cover again. If the  
machine cannot reset itself and  
return to the date and time prompt,  
it will display MACHINE  
ERROR XX. Please call your  
Brother dealer for service.  
TONER EMPTY  
Toner is used up and printing is not Replace the toner cartridge with a  
possible, or toner cartridge is not  
installed into the drum unit.  
new one, or install the toner  
cartridge into the drum unit. (See  
page 83.)  
Troubleshooting and Maintenance 69  
       
Document Jams and Paper Jams  
Based upon where the original document or printed sheet is jammed, follow the appropriate set of  
instructions to remove it.  
Document Jam  
The documents were not inserted or fed properly, or were too long.  
1
2
Open the control panel.  
Carefully pull the document  
toward the front of the  
machine.  
3
Close the control panel and  
press Stop/Exit.  
Paper Jam  
Before you can clear a paper jam error, you must find out where the paper is stuck. Use the diagram  
below to help locate the position of the paper.  
Do not force the jammed paper from the paper tray because you may  
damage the machine and cause toner to scatter.  
After you have used the machine, some internal parts of the machine are  
extremely HOT! When you open the front or the rear cover of the machine,  
never touch the shaded parts shown in the following diagram.  
HOT!  
HOT!  
Front view  
Rear view  
70 Chapter 12  
         
Paper is Jammed in the Paper Tray  
1
2
Pull the paper tray out of the machine.  
Remove any crinkled sheets.  
3
4
5
Adjust the guides at the right and rear of the paper tray to fit.  
Press down the paper to flatten it in the paper tray.  
Reinstall the paper tray.  
Paper is Jammed near the Drum Unit  
1
2
Open the front cover.  
Remove the drum unit but do not force it if it cannot be removed easily. Instead, pull the edge  
of the jammed paper from the paper tray.  
3
Gently pull out the jammed paper.  
4
5
Reinstall the drum unit.  
Close the front cover.  
Troubleshooting and Maintenance 71  
Paper is Jammed in the Fuser Unit  
1
2
Open the rear cover.  
Carefully pull out the jammed paper. When you have to pull paper out from the back of the  
machine, the fuser may get dirty with toner powder causing the next few printed page(s) to look  
messy. Make a few copies until the pages print clearly.  
3
Close the rear cover.  
72 Chapter 12  
Difficulty with Operation  
If you think there is a problem with the machine, make a copy first. If the copy looks good, the  
problem is probably not the machine. Check the table below and follow the troubleshooting tips.  
DIFFICULTY  
SUGGESTIONS  
Printing and Receiving Faxes  
Condensed print and  
horizontal streaks/top and  
This can be caused by static or interference on the telephone line.  
You can make a copy using the Copy function and see if the same  
bottom of sentences are cut problem occurs. If the copy is also bad, call your Brother dealer for  
off.  
service.  
Vertical streaks/black lines  
Sometimes you may see vertical streaks/black lines on the faxes you  
appear on the fax you receive receive. Either the machines primary corona wire for printing may  
be dirty, or the sending partys fax scanner may be dirty. Clean your  
primary corona wire, or ask the sender to make a copy to see if the  
problem is with the sending machine. Try receiving from another  
fax machine. If the problem continues, call Brother dealer for  
service.  
Machine goes into receive  
If the machine is set to Fax Detect (with an External Telephone)  
mode when the caller is not a ON, it is more sensitive to sounds. The machine may mistakenly  
fax  
interpret certain voices or music on the line as a calling fax machine  
and respond with fax receiving tones. Deactivate the fax by pressing  
Stop/Exit.  
Try avoiding this problem by turning Fax Detect (with an External  
Phone Line or Connections  
Dialling does not work  
Check for a dial tone. Change TONE/PULSE setting. (See Setting  
page 16.) Check all line cord connections. Check power cord  
connection. Send a manual fax by lifting the external telephones  
handset, and dialling the number. Wait to hear fax receiving tones  
before pressing Fax Start.  
The machine does not answer Make sure the machine is in the correct receiving mode for your  
when called  
setup (either Fax, Fax/Tel (F/T) or TAD). Check for dial tone. If  
possible, call the machine to hear it answer. If there is still no  
answer, check the telephone line cord connection. If there is no  
ringing when you call the machine, call your Telephone Company  
to check the line.  
No dial tone on the external Lifting the external phones handset. If you hear no dial tone, check  
telephones handset  
telephone line cord connections at the machine and wall socket.  
Check that the external telephone is connected to the machine  
correctly. Test the wall socket with another single line telephone. If  
no dial tone on the wall outlet, call your Telephone Company.  
Troubleshooting and Maintenance 73  
 
DIFFICULTY  
Sending Faxes  
SUGGESTIONS  
Poor transmitting quality  
Try changing your resolution to FINE or SUPERFINE. (See Fax  
Resolution, page 19.) Make a copy to verify the machines scanner  
operation.  
Transmission verification  
prints Results:NG”  
There is probably temporary noise or static on the phone line. Try  
sending the fax again. If the problem continues, call the Telephone  
Company to check your phone line.  
Whenthereceivingpartysays Sometime the resolution mode you choose when sending a fax may  
the picture is not clear  
not be appropriate. Send the fax again, but try using a different  
resolution mode (FINE or S.FINE). Also, make sure the machines  
scanner glass is clean and that there are no marks on it. If there is,  
then clean the scanner glass.  
Whenthereceivingpartysays The machines scanner may be dirty or the receiving partys print  
vertical streaks appear on the head may be dirty. Clean your scanner and make a copy to check if  
faxes they receive  
the problem was caused by the machine.  
Handling Incoming Calls (with external telephone)  
F/T pseudo-ring in Fax/Tel The machine knows the incoming call is not a fax so it is signalling  
(F/T) Mode.  
you to answer the voice call. Pick up the external telephones  
handset and press Hook or answer from an extension phone and  
press the machines Deactivation Code (default setting is #51 (# 91  
for New Zealand)).  
Transferring a fax call to the If you answered at the machine, press Fax Start and hang up  
machine.  
immediately. If you answered at an extension phone, press your  
Remote Activation Code (default setting is 51 ( 91 for New  
Zealand)). When the machine answers, hang up.  
Paper Handling Difficulties  
The machine does not load  
paper. The LCD shows  
CHECK PAPER or  
PRINTER JAM  
Check to see if the CHECK PAPER or PRINTER JAM message  
appears on the LCD. If so, the paper tray may be out of paper. If it  
is empty, load a new stack of paper into the tray. If there is paper in  
the paper tray, make sure it is straight. If the paper is curled, you  
should straighten it. Sometimes it is helpful to remove the paper,  
turn the stack over and put it back into the paper tray. Reduce the  
amount of paper in the paper tray, then try again.  
How can I clear paper jams? See Paper Jam, page 70.  
Copy Quality Difficulties  
Vertical streaks appear in  
copies  
Sometimes you may see vertical streaks on your copies. Either the  
scanner or the primary corona wire for printing is dirty. Clean them  
both.  
74 Chapter 12  
DIFFICULTY  
SUGGESTIONS  
Print Quality Difficulties  
Printouts are too dark or light Adjust the print conditions by setting the Print Density function. It  
has been factory set to the middle position. (See Setting the Print  
Printed pages contain white You may fix this by wiping the laser scanner windows with a clean  
stripes.  
Printer, page 81.) If you still see white stripes or faint images and  
the display shows CHANGE DRUM SOON, replace the drum unit  
with a new one.  
White Stripes or Faint Images  
Printed pages are stained with Clean the machines interior and the primary corona wire of drum  
Unit’s Corona Wire, page 82.) Make sure that the tab of the corona  
wire is at the home position. If after cleaning, you still see dark  
stripes or toner stains and the display shows CHANGE DRUM  
SOON, replace the drum unit with a new one.  
Dark Stripes or Toner Stains  
Printed pages have white  
spots in black text and  
graphic areas.  
Make sure that you use paper that meets the specifications. (See  
Acceptable Paper, page 104.) Rough surface or thick media can  
cause the problem. If you still see white spots and the display shows  
CHANGE DRUM SOON, replace the drum unit with a new one.  
This can also cause problems when using copy functions. In this  
case, check the paper type setting.  
White Spots  
Toner scatters and stains the Adjust the print conditions by setting the Print Density function.  
printed page.  
(See Setting the Print Density, page 26.) Clean the machines  
Drum Unit’s Corona Wire, page 82.) Make sure that you use paper  
that meets specifications. (See Acceptable Paper, page 104.) If you  
still have scattered toner and the display shows CHANGE DRUM  
SOON, replace the drum unit with a new one.  
Scattering Toner  
The whole page is printed  
black.  
Clean the machines interior and the primary corona wire of the  
Drum Unit’s Corona Wire, page 82.) Also, do not use heat-sensitive  
paper as it will cause this problem. After cleaning, if the printed  
pages are still black or the display shows CHANGE DRUM  
SOON, replace the drum unit with a new one. The drum unit may  
be damaged.  
Black Page  
Nothing is printed on the  
page.  
Make sure that the toner cartridge is not empty. If the toner cartridge  
is empty, replace the toner cartridge. (See Replacing the Toner  
White page  
Troubleshooting and Maintenance 75  
DIFFICULTY  
SUGGESTIONS  
Printed pages are marked  
regular intervals.  
Markings may disappear by themselves. Try copying at multiple  
pages to clear this problem. Markings may occur if the machine has  
not been used for a long time. A possible cause is that the surface of  
the drum is marked or damaged by excessive exposure to light. In  
this case, replace the drum unit with a new one.  
Example of Regular Marking  
Printed pages are blurred at Certain environmental conditions such as humidity, high  
the centre or at either edge. temperatures, etc. may cause this condition to occur. Make sure the  
machine is placed on a flat, horizontal surface. Remove the drum  
unit with the toner cartridge installed. Try rocking them from side to  
side. You may clear a blurred page by wiping the scanner window  
with a clean soft cloth. (See Regular Maintenance, page 80.) If a  
blurred page occurs after cleaning and the display shows CHANGE  
DRUM SOON, replace the drum unit with a new one.  
Blurred Page  
Ghost images appear on  
printed page.  
Adjust the print conditions by setting the Print Density function.  
(See Setting the Print Density, page 26.) Make sure that you use  
paper that meets the specifications. (See Acceptable Paper, page  
Ghost Images  
The drum unit is a consumable and it is necessary to replace it periodically.  
76 Chapter 12  
Packing and Shipping the Machine  
Whenever you transport the machine, use the packing materials that came with the machine. Failure  
to pack the machine correctly may damage the machine and such damages will not be covered under  
warranty.  
1
2
3
Remove the telephone line cord and the power cord and pack them.  
Open the front cover.  
Remove the drum unit assembly.  
Remove the drum unit and toner cartridge assembly. Leave the toner  
cartridge installed in the drum unit.  
Drum Unit  
Front Cover  
4
Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag  
completely.  
Plastic  
Bag  
Drum  
Unit  
Toner  
Cartridge  
5
Close the front cover. Fold down the front output bin extension. Remove the document tray and  
document support, and pack them.  
Troubleshooting and Maintenance 77  
   
6
If optional Lower Tray is  
connected, unplug the  
modular cable from the  
modular jack of the Brother  
machine.  
7
Carefully pick up the machine and remove Lower Tray to pack it separately in the original  
carton with the original packing material.  
Lower Tray  
78 Chapter 12  
8
Wrap the machine in the plastic bag and place it in the original carton with the original packing  
material.  
9
Place documents (manual and printed material), document tray, and document support, drum  
unit and toner cartridge assembly, the telephone line cord and power cord into the carton as  
shown below.  
10 Close the carton and tape it.  
Troubleshooting and Maintenance 79  
Regular Maintenance  
You can keep the machine in optimum condition by cleaning it on a regular basis. It is a good idea  
to clean the drum unit during this routine. Avoid using thinners or other organic solvents to clean the  
machine and do not use water.  
Cleaning the Scanner  
1
Unplug the telephone line and then the power cord.  
When you reconnect these lines later, make sure to connect the power cord first, then the  
telephone line.  
2
3
Lift the control panel cover.  
Clean the white bar and the glass cover.  
Moisten a small piece of clean soft, lint-free cloth with isopropyl alcohol and carefully remove  
dirt from the glass cover and the white bar of the scanner.  
White Bar  
Control Panel Cover  
Glass Cover  
4
Close the control panel cover.  
80 Chapter 12  
   
Cleaning the Printer  
Do not use isopropyl alcohol to remove dirt from the control panel. It may  
cause a crack on the panel.  
Do not use isopropyl alcohol to clean the scanner window or the toner  
sensor.  
Do not touch the scanner window with your fingers.  
Handle the drum unit carefully as it contains toner. If toner scatters and  
your hands or clothes get dirty, immediately wipe or wash it off with cold  
water.  
1
2
Open the front cover.  
Remove the drum unit assembly.  
After you have used the machine, some internal parts of the machine are  
extremely HOT! When you open the front cover of the machine, never touch  
the shaded parts shown in the diagram below.  
HOT!  
3
Gently clean the scanner window with a clean soft dry cloth. Do not use isopropyl alcohol.  
Scanner Window  
Troubleshooting and Maintenance 81  
   
Cleaning the Drum Units Corona Wire  
We recommend you place the drum unit on a drop cloth or large piece of disposable paper to avoid  
spilling and scattering toner.  
1
2
Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left  
several times.  
Return the tab to the home position (M mark position) before reinstalling the drum unit.  
Corona Wire  
Tab  
Home Position (  
)
If you do not position the tab at the home position, printed pages may have  
vertical stripes.  
3
4
Install the drum unit into the machine. (See Replacing the Drum Unit, page 87.)  
Close the front cover.  
82 Chapter 12  
   
Replacing the Toner Cartridge  
The machine can print up to 6,000 pages using a high yield toner cartridge (TN-6600). When the  
toner cartridge is running low, the display shows CHANGE TONER. The machine is supplied with  
a standard toner cartridge (TN-6300) that must be replaced after approximately 3,000 pages. Actual  
page count will vary depending on your average document type.  
It is a good idea to keep a new toner cartridge ready for use when you see the toner low warning.  
Discard the used toner cartridge according to local regulations. If you are not sure of them, consult with  
Brother dealer for service. Be sure to seal the toner cartridge tightly so toner powder does not spill out  
of the cartridge. When discarding used toner cartridges, keep them separate from domestic garbage.  
It is recommended that you clean the machine when you replace the toner.  
Toner Empty Indicator  
When the toner cartridge is running low, the display shows CHANGE TONER and the Toner  
Empty LED on the control panel flashes on and off to indicate the toner is low.  
Display  
Toner Empty LED  
The Toner Empty LED light stays on and the display shows TONER EMPTY to indicate that the  
toner is empty. Once this indication appears, the machine will not resume printing until you have  
installed a new toner cartridge.  
DO NOT refill the toner cartridges. Attempting to use refilled toner cartridges  
or the use of incompatible toners, may cause damage to your product. Any  
such damages will not be covered by warranty. Warranty coverage does not  
apply to problems caused by the use of 3rd party consumables. We can only  
recommend the use of genuine Brother consumables.  
Steps for Replacing Toner Cartridge  
After you have just used the machine, some internal parts of the machine  
will be extremely HOT! Never touch the shaded parts shown in the  
illustration below.  
HOT!  
Troubleshooting and Maintenance 83  
     
1
Open the front cover and pull out the drum unit.  
Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and  
scattering the toner.  
2
Hold down the lock lever on the right and pull the toner cartridge out of the drum unit assembly.  
Lock  
Lever  
Handle the toner cartridge carefully. If toner scatters on your hands or  
clothes, immediately wipe it off or wash them with cold water.  
3
Unpack the new toner cartridge. Place the used toner cartridge into the aluminium bag and  
discard it according to local regulations.  
Wait to unpack the toner cartridge until immediately before you install it  
into the machine. If a toner cartridge is left unpacked for a long period of  
time, the toner life is shortened.  
You can use only a genuine Brother toner cartridge (TN-6300 or TN-6600),  
which is specially formulated to ensure top print quality. Using another  
brand of toner cartridge may damage the machine and such damages will  
not be covered under warranty.  
84 Chapter 12  
4
Gently rock the toner cartridge from side to side five or six times.  
Toner  
Cartridge  
5
Remove the protective cover.  
6
Install the new toner cartridge into the drum unit until it clicks into place.  
Drum Unit  
Toner Cartridge  
Troubleshooting and Maintenance 85  
7
Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to  
left several times. Return the blue tab to the home position before reinstalling the drum unit  
assembly.  
Corona Wire  
Tab  
Home Position (  
)
8
Reinstall the drum unit into the machine and close the front cover.  
86 Chapter 12  
Drum Life Considerations for Your Brother Fax Machine  
Your Brother fax machine uses a drum and toner assembly for document printing. The toner life is  
directly dependent upon the amount of black printing on the printed pages. The estimated drum life  
is up to 20,000 A4 sized pages. Maintaining quality print during this period will depend on factors  
such as the number of pages printed per day, time between printouts, the paper quality and the  
environment in which the machine is used.  
The drum unit (DR-6000) is a consumable and to maintain an acceptable printing quality it should  
be replaced at the end of its 20,000 A4 page life. Printing quality is a subjective issue and the drum  
should be replaced at a time when the printing quality becomes unacceptable to the user in relation  
to the documents being printed. The print quality will deteriorate over time and replacing the drum  
will return the printing quality to its optimum level. In order to maintain optimum print quality, we  
also recommend that the drum is replaced after 18 months service.  
To assist you, the machine will advise when approximately 5-15% of the drum life remains by  
showing the message CHANGE DRUM SOON on the display.  
This indication takes the number of pages printed and the total printing time into consideration.  
When the message appears we advise that a new drum be obtained for replacement at a convenient  
future time.  
1
2
Press Menu, 2, 0, 3.  
The following indication appears on the LCD for 5 sec,  
and the display returns automatically to  
MISCELLANEOUS menu.  
DRUM LIFE  
REMAINING:###%  
3
Press Stop/Exit to exit.  
We emphasise that even if the drum life remaining indicates 0%, you only need to  
replace the drum if the print quality is unacceptable. By using a drum past the 0%  
indication no damage will be caused to the machine and whilst the print quality  
remains acceptable then the drum may be used beyond its designed life.  
Replacing the Drum Unit  
The machine uses a drum unit to create the print images on paper. If the screen displays CHANGE  
DRUM SOON, the drum unit is nearly at the end of its life. Prepare a new drum unit to replace the  
current one. You may need to order one from your Brother dealer.  
Even if the display shows CHANGE DRUM SOON, you may be able to continue to print without  
replacing the drum unit for a while. However, if there is a noticeable deterioration in the output print  
quality even before CHANGE DRUM SOON is shown, then the drum unit should be replaced. You  
should clean the machine when you replace the drum unit.  
When removing the drum unit, handle carefully because it contains toner.  
When you replace the drum unit, you should clean the machine.  
The actual number of pages your drum will print may be significantly less than  
these estimates. Because we have no control over the many factors that  
determine the actual drum life, we cannot guarantee a minimum number of pages  
that will be printed by your drum.  
Troubleshooting and Maintenance 87  
       
For best performance, use only genuine Brother toner, and the product should be used only in a  
clean, dust-free environment with adequate ventilation.  
After you have just used the machine, some internal parts of the machine  
will be extremely HOT! So please be careful.  
HOT!  
Follow these steps to replace the drum unit:  
1
2
Open the front cover.  
Remove the old drum unit. Place the drum unit on an old cloth or large piece of disposable paper  
to avoid spilling and scattering the toner.  
88 Chapter 12  
3
Pull the toner cartridge out of the drum unit assembly while holding down the lock lever with  
Lock  
Lever  
Discard the used drum unit according to local regulations. Be sure to seal the drum  
unit tightly so toner powder does not spill out of the unit. When discarding used  
drum units, keep them separate from domestic rubbish.  
4
5
Wait to unpack the new drum unit until immediately before installing it. Place the old drum unit  
into the aluminium bag and discard it according to local regulations.  
If an unpacked drum unit is subjected to excessive direct sunlight or room  
light, the unit may be damaged.  
Handle the toner cartridge and the drum unit carefully because they  
contain toner. If toner scatters and your hands or clothes get dirty,  
immediately wipe or wash with cold water.  
Do not touch the scanner window with your fingers.  
Reinstall the toner cartridge into the new drum unit. (See Replacing the Toner Cartridge, page  
6
7
8
Reinstall the new drum unit, keeping the front cover open.  
Press Clear to reset the drum life counter.  
REPLACE DRUM?  
1.YES 2.NO  
Press 1, and when the display shows ACCEPTED  
close the front cover.  
Troubleshooting and Maintenance 89  
13 Important Safety Information  
Important Information for Australia  
Important Safety Instructions  
1
2
3
4
Read all of these instructions.  
Save them for later reference.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the telephone and AC sockets (in this order) before cleaning. Do not  
use liquid or aerosol cleaners. Use a damp cloth for cleaning.  
5
6
Do not place this product on an unstable surface.  
Slots and openings in the case and the back or bottom are provided for ventilation; to ensure  
reliable operation of the product and to protect it from overheating, these openings must not be  
blocked or covered. The openings should never be blocked by placing the product on a bed, sofa,  
rug, or other similar soft surface. This product should never be placed near or over a radiator or  
heater. This product should not be placed in a built-in installation unless proper ventilation is  
provided.  
7
8
This product should be operated from the type of power source indicated on the label. If you are  
not sure of the type of power available, consult with your dealer or local power company.  
This product is equipped with a 3-wire earthed plug. This plug will fit into only an earthed  
socket. This is a safety feature. If you are unable to insert the plug into the outlet, contact your  
electrician to replace your obsolete socket. Do not defeat the purpose of an earthed plug.  
9
Do not allow anything to rest on the power cord. Do not locate this product where people can  
walk on the cord.  
10 Do not place anything in front of the machine that will block received faxes. Do not place  
anything in the path of received faxes.  
11 Do not touch a document during printing.  
12 Never push objects of any kind into this product through cabinet slots, since they may touch  
dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill  
liquid of any kind on the product.  
13 Do not attempt to service this product yourself, because opening or removing covers may expose  
you to dangerous voltage points and/or other risks. Refer all servicing to service personnel.  
14 This product has no mains ON/OFF switch. It is therefore highly important that access to the  
mains plug and the mains socket to which the plug is connected, is never obstructed, in case for  
some reason the mains power to the machine must be quickly disconnected.  
90 Chapter 13  
         
15 Unplug this product from the mains power and telephone line sockets, and refer servicing to  
qualified service personnel under the following conditions:  
N
N
N
N
When the power cord is damaged or frayed.  
If liquid has been spilled into the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating instructions are followed.  
Adjust only those controls that are covered by the operating instructions. Improper  
adjustment of other controls may result in damage and will often require extensive work by  
a qualified technician to restore the product to normal operation.  
If the product has been dropped or the cabinet has been damaged.  
If the product exhibits a distinct change in performance, indicating a need for service.  
N
N
16 We do not advise the use of an extension lead.  
Important Information for New Zealand  
Important Safety Instructions  
1
2
3
4
Read all of these instructions.  
Save them for later reference.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the telephone and AC sockets (in this order) before cleaning. Do not  
use liquid or aerosol cleaners. Use a damp cloth for cleaning.  
5
6
Do not use this product near water.  
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has  
accepted that the item complies with minimum conditions for connection to its network. It  
indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.  
Above all, it provides no assurance that any item will work correctly in all respects with another  
item of Telepermitted equipment of a different make or model, nor does it imply that any  
product is compatible with all of Telecoms network services.  
7
8
9
This equipment does not fully meet Telecoms impedance requirements. Performance  
limitations may occur when used in conjunction with some parts of the network. Telecom will  
accept no responsibility should difficulties arise in such circumstances.  
If a charge for local calls is unacceptable, the Dial Buttonshould not be used for local calls.  
Only the 7-digits of the local number should be dialled from your telephone. Do not dial the area  
code digit or the 0prefix.  
This equipment shall not be set to make automatic calls to the Telecom 111Emergency Service.  
10 IMPORTANT NOTICE  
Under power failure conditions, this telephone may not operate. Please ensure that a separate  
telephone, not dependent on local power, is available for emergency use in emergencies.  
11 The call log incorporated in this equipment does not record all answered calls. The call log,  
therefore may not agree with the Telecom account which may include calls not shown on the log.  
Important Safety Information 91  
 
12 Some parameters required for compliance with Telecom's Telepermit requirements are  
dependent on the equipment (PC) associated with this device. In order to operate within the  
limits for compliance with Telecom's Specifications, the associated equipment shall be set to  
ensure that automatic calls to different numbers are spaced such that there is no less than 5  
seconds between the end of one call attempt and the beginning of another.  
13 Some parameters required for compliance with Telecoms Telepermit requirements are  
dependent on the equipment (PC) associated with this device. In order to operate within the  
limits for compliance with Telecoms Specifications, the associated equipment shall be set to  
ensure that calls are answered between 3 and 30 seconds of receipt of ringing.  
14 This equipment should not be used under any circumstances which may constitute a nuisance to  
other Telecom customers.  
15 Not all telephones will respond to incoming ringing when connected to the extension socket.  
16 This equipment may not provide for the effective hand-over of a call to another device  
connected to the same line.  
17 The answer delay setting of this equipment shall not be set to less than the default setting as this  
will destroy Caller ID information.  
18 All persons using this device for recording telephone conversations shall comply with New  
Zealand law. This requires that at least one party to the conversation is to be aware that it is being  
recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with  
in respect to the nature of the personal information collected, the purpose for its collection, how  
it is to be used and what it disclosed to any other party.  
19 The Caller ID Information is presented in the form: Area Code + Directory number  
When dialling back, always insert a zero in front of the area code for a toll call and omit the area  
code for a local call, If a zero is inserted in front of the area code for a local call, the call will  
still proceed correctly but if the line has non-code access to another toll carrier, you should check  
with that carrier before inserting zero on a local call.  
20 Do not place this product on an unstable surface.  
21 Slots and openings in the case and the back or bottom are provided for ventilation; to ensure reliable  
operation of the product and to protect it from overheating, these openings must not be blocked or  
covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other  
similar soft surface. This product should never be placed near or over a radiator or heater. This product  
should not be placed in a built-in installation unless proper ventilation is provided.  
22 This product should be operated from the type of power source indicated on the label. If you are  
not sure of the type of power available, consult with your dealer or local power company.  
23 This product is equipped with a 3-wire earthed plug. This plug will fit into only an earthed  
socket. This is a safety feature. If you are unable to insert the plug into the outlet, contact your  
electrician to replace your obsolete socket. Do not defeat the purpose of an earthed plug.  
24 Do not allow anything to rest on the power cord. Do not locate this product where people can  
walk on the cord.  
25 Do not place anything in front of the machine that will block received faxes. Do not place  
anything in the path of received faxes.  
26 Do not touch a document during printing.  
92 Chapter 13  
27 Never push objects of any kind into this product through cabinet slots, since they may touch  
dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill  
liquid of any kind on the product.  
28 Do not attempt to service this product yourself, because opening or removing covers may expose  
you to dangerous voltage points and/or other risks. Refer all servicing to service personnel.  
29 This product has no mains ON/OFF switch. It is therefore highly important that access to the  
mains plug and the mains socket to which the plug is connected, is never obstructed, in case for  
some reason the mains power to the machine must be quickly disconnected.  
30 Unplug this product from the mains power and telephone line sockets, and refer servicing to  
qualified service personnel under the following conditions:  
N
N
N
N
When the power cord is damaged or frayed.  
If liquid has been spilled into the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating instructions are followed.  
Adjust only those controls that are covered by the operating instructions. Improper  
adjustment of other controls may result in damage and will often require extensive work by  
a qualified technician to restore the product to normal operation.  
If the product has been dropped or the cabinet has been damaged.  
If the product exhibits a distinct change in performance, indicating a need for service.  
N
N
31 We do not advise the use of an extension lead.  
Important Safety Information 93  
Important Information for Some Countries  
Important Safety Instructions  
1
2
3
4
Read all of these instructions.  
Save them for later reference.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.  
Use a damp cloth for cleaning.  
5
6
Do not place this product near water.  
Do not place this product on an unstable cart, stand, or table. The product may drop, causing  
serious damage to the product.  
7
Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure  
reliable operation of the product and to protect it from overheating, these openings must not be  
blocked or covered. The openings should never be blocked by placing the product on a bed, sofa,  
rug, or other similar surface. This product should never be placed near or on a radiator or heater.  
This product should never be placed in a built-in installation unless proper ventilation is provided.  
8
9
This product should be operated from the type of power source indicated on the label. If you are  
not sure of the type of power available, consult with your dealer or local power company.  
This product is equipped with a 2-wire grounding type plug and a 3-wire grounding type plug,  
a plug having two or three pins. This plug will only fit into only a grounding-type power outlet.  
This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician  
to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug.  
10 Do not allow anything to rest on the power cord. Do not place this product where people can  
walk on the cord.  
11 If an extension cord is used with this product, make sure that the total ampere ratings on the  
products plugged into the extension cord do not exceed the extension cord ampere rating.  
12 Do not place anything in front of the machine that will block received faxes. Do not place  
anything in the path of received faxes.  
13 Do not touch a document during printing.  
14 Never push objects of any kind into this product through cabinet slots, since they may touch  
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never  
spill liquid of any kind on the product.  
94 Chapter 13  
 
15 Do not attempt to service this product yourself, as opening or removing covers may expose you  
to dangerous voltage points and/or other risks, and may void your warranty. Please refer all  
servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been  
included for your convenience, or you may contact the Brother Dealer for Service.  
16 This product has no mains ON/OFF switch. It is therefore highly important that access to the  
mains plug and the mains socket to which the plug is connected, is never obstructed, in case for  
some reason the mains power to the machine must be quickly disconnected.  
17 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel  
under the following conditions:  
N
N
N
N
If the power cord is damaged or frayed.  
If the product has been spilled by liquid.  
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating instructions are followed.  
Adjust only those controls that are covered by the operating instructions. Improper  
adjustment of other controls may result in damage and will often require extensive work by  
a qualified technician to restore the product to normal operation.  
If the product has been dropped or the cabinet has been damaged.  
If the product exhibits a distinct change in performance, indicating a need for service.  
N
N
18 To protect your product against power surges, we recommend the use of a power protection  
device (Surge Protector).  
19 We do not advise the use of an extension lead.  
For protection against the risk of electrical shock, always disconnect all  
cables from the wall outlet before servicing, modifying or installing the  
equipment.  
This equipment may not be used on coin service lines provided by the  
telephone company or connected to party lines.  
Brother cannot accept any financial or other responsibilities that may be  
the result of your use of this information, including direct, special or  
consequential damages. There are no warranties extended or granted by  
this document.  
Important Safety Information 95  
Important Information for All Countries  
IEC 60825 Specification  
This machine is a Class 1 laser product as defined in IEC 60825 specifications. The label shown  
below is attached in countries where required.  
CLASS 1 LASER PRODUCT  
APPAREIL À LASER DE CLASSE 1  
LASER KLASSE 1 PRODUKT  
This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit.  
The Scanner Unit should not be opened under any circumstances.  
Laser Diode  
Wave length:  
Output:  
760 - 810 nm  
5 mW max.  
Class 3B  
Laser Class:  
Caution  
Use of controls, adjustments or performance of procedures other than those specified in this manual  
may result in hazardous radiation exposure.  
The following caution label is attached near the scanner unit.  
INVISIBLE LASER RADIATION WHEN OPEN AND INTERLOCK DEFEATED.  
AVOID DIRECT EXPOSURE TO BEAM. CLASS 3B LASER PRODUCT.  
CAUTION  
USYNLIG LASER STRÅLING NÅR KABINETLÅGET STÅR ÅBENT.  
UNGDÅ DIREKTE UDSÆTTELSE FOR STRÅLING. KLASSE 3B LASER.  
ADVARSEL  
VARNING  
VARO!  
OSYNLIG LASERSTRÅLNING NÄR DEN HÄR DELEN ÄR ÖPPNAD OCH SPÄRRAR  
ÄR URKOPPLADE. STRÅLEN ÄR FARLIG. KLASS 3B LASER APPARAT.  
AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA  
NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE. ÄLÄ KATSO SÄTEESEEN. LUOKAN  
3B LASERLAITE.  
USYNLIG LASERSTRÅLING, UNNGÅ DIREKTE KONTAKT MED LASERENHETEN  
NÅR TOPPDEKSELET ER ÅPENT. KLASSE 3B LASERPRODUKT.  
ADVARSEL  
ATTENTION  
VORSICHT  
RADIATIONS LASER INVISIBLES OUAND OUVERT ET VERROUILLAGE ENLEVE.  
EVITER EXPOSITIONS DIRECTES AU FAISCEAU. PRODUIT LASER CLASSE 3B.  
UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG  
GEÖFFNET UND SICHERHEITSVERRIEGELUNG  
ÜBERBRÜCKT. NICHT DEM STRAHL AUSSETZEN.  
SICHERHEITSKLASSE 3B.  
RADIACIÓN LASER INVISIBLE CUANDO SE ABRE  
LA TAPA Y EL INTERRUPTOR INTERNO ESTÁ  
ATASCADO. EVITE LA EXPOSICIÓN DIRECTA  
DE LOS OJOS. PRODUCTO LASER CLASE 3B.  
ATENCIÓN  
96 Chapter 13  
 
For Your Safety  
To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin  
power point which is effectively grounded through the normal household wiring.  
The fact that the equipment operates satisfactorily does not imply that the power is grounded and  
that the installation is completely safe. For your safety, if in any doubt about the effective grounding  
of the power, consult a qualified electrician.  
Disconnect device  
This product must be installed near a socket outlet that is easily accessible. In case of emergencies,  
you must disconnect the power cord from the socket outlet in order to shut off power completely.  
Important Safety Information 97  
14 Optional Accessories  
Memory Board  
When you add the optional memory board, it increases the performance for both fax and copy  
operations. The optional memory board allows you to store more fax pages or to copy more pages  
with the sort function etc.  
Model Name  
Optional Memory (recommended)  
FAX-8360P with Standard Memory: 8MB  
16 MB BUFFALO TECHNOLOGY 12323-0001  
32 MB BUFFALO TECHNOLOGY 12324-0001  
In general, the DIMM must have the following specifications:  
Type:  
100 pin and 32 bit output  
2 or 3  
CAS Lantency:  
Clock Frequency:  
Capacity:  
66 MHz or more  
16 or 32 MB  
Height:  
46 mm (1.8 inches) or less  
NONE  
Parity:  
DRAM Type:  
SDRAM 4 Bank  
Some DIMMs may not work with the machine. For more information, consult the dealer where you  
purchased the machine. For the latest information from Brother visit: http://solutions.brother.com  
98 Chapter 14  
   
Installing the Optional Memory Board  
1
Remove the sub cover.  
2
Disconnect the telephone line cord and unplug the machine power cord from the AC mains  
outlet.  
Unplug the power cord before installing (or removing) the memory board.  
Do NOT touch the surface of the main board within 15 minutes after  
unpluging the power cord.  
Installing or removing the optional memory board wipes out all the  
received fax messages, the ones that will be sent and the data of Journal  
Report stored in the machines memory (because the connector of the  
backup battery is removed).  
3
Remove the screws securing the rear cover and remove the cover.  
Back Up  
Battery  
Optional Accessories 99  
4
5
6
Remove the screws securing the access plate and remove the plate.  
Back Up Battery  
Disconnect the connector of the back up battery.  
To install the memory board, align it with the memory socket on the main controller board and  
push firmly into place, as shown below.  
100 Chapter 14  
Hold the memory board by its edges. Do not touch the surface of the  
board.  
Make sure the memory board is securely seated in the main controller  
board.  
7
8
9
Reconnect the connector of the back up battery.  
Reinstall the access plate and the rear cover, using the removed screws.  
Plug the power cord into the AC mains outlet and connect the telephone line cord.  
Optional Paper Tray  
You can purchase the Paper Tray accessory (LT400) to use as an additional paper source. The paper  
tray holds up to 250 sheets of 20 lb (75 gsm) paper.  
Optional Accessories 101  
 
15 Specifications  
Compatibility  
ITU-T Group 3  
Coding system  
MH/MR/MMR/JBIG  
33600 - 2400 bps; Automatic Fallback  
148 mm to 216 mm  
100 mm to 360 mm  
207 mm  
Modem speed  
Document input width  
Document input length  
Scanning width  
Printing width  
208 mm  
Automatic Document  
Feeder  
Up to 30 sheets (75 gsm)  
Paper tray  
Output tray  
Printer type  
Grey scale  
250 sheets (75 gsm)  
150 sheets (75 gsm)  
Laser Printer  
64 levels (Error Diffusion)  
LCD, 16 characters x2  
Display  
Polling types  
Contrast control  
Resolution  
Standard, Secure, Delayed, Sequential  
Automatic/Light/Dark (manual setting)  
Horizontal 8 dots/mm  
Vertical Standard––3.85 lines/mm  
Fine, Photo––7.7 lines/mm  
Superfine, Photo (copy)––15.4 lines/mm  
Memory  
8MB  
Out of paper Reception  
One Touch Dial  
Speed Dial  
Up to 500 pages* in memory  
32 stations  
200 stations  
Automatic redial  
Speaker type  
3 times at 5 minute intervals  
Monitor  
Auto answer  
2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for Australia)  
1, 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for New Zealand)  
0, 1, 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for some countries)  
Communication source  
Printer Method  
Resolution  
Public switched telephone network (PSTN)  
Electrophotography by semiconductor laser beam scanning  
600 dots/inch  
Print Quality  
Normal printing mode  
Economy printing mode  
Print Speed  
Up to 14 pages/minute (when loading A4 paper from the paper tray)  
*Pagesrefers to the ITU-T Test Chart No.1with JBIG cording and standard resolution.  
102 Chapter 15  
     
Consumable Items  
Toner cartridge:  
Life Expectancy:  
Up to 6,000 pages/high yield toner cartridges (TN-6600)  
Up to 3,000 pages/standard toner cartridges (TN-6300)  
(when printing A4 paper at 5% print coverage)  
Toner life expectancy will vary depending on the type of average  
print job.  
Drum Unit:  
Life Expectancy: Up to 20,000 pages  
There are many factors that determine the actual drum life, such as  
temperature, humidity, type of paper and toner that you use, the  
number of pages per print job, etc.  
Electrical and Environment  
Temperature  
(Allowable) 10 - 32.5°C  
(Storage) 0 - 40°C  
Warm-up  
Approx. 25 seconds at 23° C  
Power source  
Power consumption  
220 ~ 240V AC 50/60Hz  
Operating (Copying): 350 W or less (25°C)  
Peak:  
940 W  
Sleep Mode: 10 W or less  
Stand by: 70 W or less (25°C)  
Noise  
Operating: 53 dB A or less  
Stand by: 30 dB A or less  
Humidity  
Operating: 20 to 80% (without condensation)  
Storage:  
20 to 80% (without condensation)  
Dimensions (W x D x H)  
Weight  
377 x 442 x 323 mm  
12 kg  
Specifications 103  
 
Acceptable Paper  
Paper Type  
Paper Size  
Paper Tray #1 & #2: Cut sheet and  
Transparencies  
For fax receive - A4 (Cut sheet Only) ; for copying -  
A4, Executive, Legal, B5 (ISO), B6 (ISO), A5, A6 (for  
tray #1 Only)  
Manual Feed Slot:  
Cut sheet  
A4, Letter, Legal, Executive, B5 (ISO), A5, B6 (ISO),  
A6, Custom size  
70-216 x 116-356 mm (2.75-8.5 x 4.57-14 inches)  
Envelopes  
Post Card  
DL, C5, COM-10, Monarch  
70-216 x 116-356 mm (2.75-8.5 x 4.57-14 inches)  
70-216 x 127-356 mm (2.75-8.5 x 5-14 inches)  
Labels and  
Transparencies  
Paper Specification for the Tray  
Cut Sheet  
16 to 28 lb (60 to 105 gsm)  
Basis Weight  
Caliper  
0.08 to 0.13 mm (0.003 to 0.005 inches)  
4% to 6% by weight  
Moisture Content  
Smoothness  
100 to 250 (Sheffield)  
Manual Feed Slot:  
Cut Sheet  
Envelope  
Basis Weight  
Caliper  
16 to 43 lb  
(60 to 161 gsm)  
20 to 24 lb  
(75 to 90 gsm)  
0.08 to 0.2 mm  
0.084 to 0.14 mm  
(0.003 to 0.008 inches)  
0.003 to 0.005 inches)  
Moisture Content  
Smoothness  
4% to 6% by weight  
100 to 250 (Sheffield)  
4% to 6% by weight  
100 to 250 (Sheffield)  
Recommended paper types:  
Plain Paper:  
Xerox Premire 80  
Transparency:  
Label:  
3M CG3300 for laser printers or equivalent  
Avery laser label L7163  
Specifications are subject to change for improvement without prior notice.  
104 Chapter 15  
       
Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has been complied and published,  
covering the latest products descriptions and specifications.  
The contents of this manual and the specifications of this product are subject to change without  
notice.  
Brother reserves the right to make changes without notice in the specifications and materials  
contained herein and shall not be responsible for any damages (including consequential) caused by  
reliance on the materials presented, including but not limited to typographical and other errors  
relating to the publication.  
Trademarks  
Brother is a registered trademark of Brother Industries, Ltd.  
The brother logo is a registered trademark of Brother Industries, Ltd.  
NT is a trademark of Northern Telecom Limited.  
All other brand and product names mentioned in this Users Guide are registered trademarks of their  
respective companies.  
Ordering Accessories and Supplies  
For the best quality results use only genuine Brother accessories. These are available from most  
Brother dealers.  
Model Name  
Description  
Laser Fax Toner  
TN-6300 (up to 3,000 pages*)  
TN-6600 (up to 6,000 pages*)  
* (when printing A4 paper at 5% print coverage)  
Laser Fax Drum  
DR-6000  
Specifications 105  
       
Entering Text  
When you are setting certain functions, such as the Station ID, you may need to enter text into the  
machine. Most keys on the dial pad have three or four letters printed above them. The keys for 0, #,  
and  
dont have printed letters because they are used for special characters.  
By pressing the appropriate number on the dial pad the correct number of times, you can access the  
character you want.  
Press Key  
one time  
two times  
three times  
four times  
five times  
2
3
4
5
6
7
8
9
A
D
G
J
B
E
C
F
2
3
4
5
6
S
8
Z
A
D
G
J
H
K
N
Q
U
X
I
L
O
R
V
Y
M
P
M
7
T
T
9
W
Inserting spaces  
If you want to enter a blank space, press  
twice.  
Making corrections  
If you entered a letter incorrectly and want to change it, press  
to move the cursor after the last  
correct letter. Then press Clear; all letters above and to the right of the cursor are deleted. Re-enter  
the correct text and/or digits. You can also back up and type over incorrect letters.  
Repeating letters  
If you need to enter a character assigned to the same key as the previous character, press  
the cursor to the right.  
to move  
Special characters and symbols  
Press the , #, or 0 key repeatedly to move the cursor under the special character or symbol you  
want. Then press to add the character to your text.  
0 key  
key  
Ä Ë Ö Ü À Ç È É 0  
(space) ! # $ % & ( )  
+ , - . /  
C
# key  
: ; < = > ? @ [ ] ^ _  
106 Chapter 15  
           
About Fax Machines  
If you are a first-time fax machine user, fax operation might seem a little mysterious. You will soon  
get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily.  
Fax Tones and Handshake  
When someone is sending a fax, the fax machine sends fax calling tones, (CNG tones)soft,  
intermittent beeps at 4-second intervals. You will hear them when you dial and press Fax Start, and  
they continue for about 60 seconds after dialling. During that time, the sending machine must begin  
the handshakewith the receiving machine. Each time you use automatic procedures to send a fax,  
you are sending CNG tones over the phone line. You will soon learn to listen for these soft beeps  
each time you answer a phone on your fax line, so you can know if you are receiving a fax message.  
The receiving fax responds with fax receiving tonesloud, chirping sounds. A receiving fax chirps  
for about 60 seconds over the phone line, and the screen displays RECEIVING. If the machine is  
set to the Fax Only Mode, it will answer every call automatically with fax receiving tones. Even if  
the other party hangs up, the machine continues to send the chirpsfor about 60 seconds, and the  
screen continues to display RECEIVING. To cancel the receiving mode, press Stop/Exit.  
When the machine is in Fax/Tel (F/T) Mode, it answers with a short beep. After this beep, the fax  
machine listens for CNG tones, and then responds with receiving tones.  
The fax handshakeis the time in which the sending machines CNG tones and the receiving  
machines chirpsoverlap. This must be for at least 2 to 4 seconds, so the fax machines can  
understand how each is sending and receiving the fax. The handshake cannot begin until the call is  
answered, and the CNG tones only last for about 60 seconds after the number is dialled. Therefore,  
its important for the receiving machine to answer the call in as few rings as possible.  
When you have an external telephone answering device (TAD) on your fax line,  
your TAD will determine the number of rings before the call is answered. Pay  
special attention to the directions in the Preparation and Simple use chapter for  
connecting a TAD (or answering machine) to the machine.  
ECM (Error Correction Mode)  
The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax  
transmission while it is in progress. ECM transmissions are possible only between machines that  
both have the ECM feature. If they do, you may send and receive fax messages that are continuously  
checked for their integrity.  
Sufficient memory must be available in the machine for this feature to work.  
Specifications 107  
     
Glossary  
Automatic Document Feeder Capacity Refers to the number of pages that can be placed in the  
document feeder and fed one at a time automatically.  
Auto reduction Reduces the size of incoming faxes.  
Automatic Fax Transmission Sending a fax without picking up the handset of an external  
telephone.  
Automatic Redial A feature that enables the machine to redial the last fax number if the original  
fax did not go through because the line was busy or there was no answer.  
Backup Print Sets the machine to print a copy of faxes that are received and stored in memory.  
Beeper The sound the keys make when they are pressed, an error occurs or a document has been  
received or transmitted.  
Beeper Volume Volume setting for the beep when you press a key or make an error and at the end  
of sending or receiving a fax.  
Broadcasting The ability to send the same fax message to more than one location.  
CNG tones The special tones (beeps) sent by fax machines during automatic transmission to tell  
the receiving machine that they are from a fax machine.  
COMM. ERROR (Communication error) An error during fax sending or receiving, usually  
caused by line noise or static.  
Coding Method Method of coding the information contained in a document. All fax machines  
must use a minimum standard of Modified Huffman (MH). The machine is capable of greater  
compression method, Modified Read (MR) and Modified Modified Read (MMR), JBIG if the  
receiving machine has the same capability.  
Compatibility Group The ability of one fax unit to communicate with another. Compatibility is  
assured between ITU-T Group.  
Contrast Setting to compensate for dark or light documents, by lightening dark documents or  
darkening light documents.  
Cover Page Prints a page at the other partys machine, that contains the sender and recipients name  
and fax number, number of pages and comment. You can generate an electronic cover page at  
the other end with pre-programmed information from memory or you can print a sample cover  
page to fax with your document.  
Cover Page Message The comment that is on the Cover Page. This is a programmable feature.  
Delayed Transmission Sends your fax at a later time that day.  
Distinctive Ring A service purchased from the Telephone Company that provides another phone  
number on an existing phone line. The Brother fax machine uses the new number to simulate a  
dedicated fax line.  
Drum unit A printing device for the machine.  
Dual Access The machine can scan outgoing faxes or scheduled jobs into memory at the same time  
it is sending a fax or receiving or printing an incoming fax.  
ECM (Error Correction Mode) Detects errors during fax transmission and resends the parts of  
the document that had errors.  
108  
   
Electronic Cover Page A preprogrammed cover page that is transmitted from the fax machines  
memory, eliminating the need for making up cover pages manually.  
Extension Phone A telephone on the fax number that is plugged into a separate wall jack.  
External Phone A TAD (telephone answering device) or telephone that is plugged into the Ext.  
socket of the machine.  
F/T Ring Time The length of time the machine rings (when the receive mode setting is Fax/Tel) to  
notify you to pick up a voice call that has been automatically answered.  
Fax/Tel mode You can receive faxes and telephone calls. Do not use Fax/Tel if you are using an  
external answering machine. (With external telephone only)  
Fax Forwarding Sends a fax received in memory to another preprogrammed fax number.  
Fax Storage You can store faxes in memory for remote retrieval.  
Fax tones The signals sent by sending and receiving fax machines while communicating  
information.  
Fine Mode Resolution is 203 x 196 dpi. It is used for small print and graphs.  
Grey scale The shades of grey available for copying and faxing photographs.  
Group number A combination of One Touch and/or Speed Dial numbers that are stored on a One  
Touch Dial key or Speed Dial # for Broadcasting.  
Journal Lists information about the last 200 incoming and outgoing faxes. TX means Transmit. RX  
means Receive.  
Journal Period The preprogrammed time period between automatically printed Journal Reports.  
You can print Journal on demand without interrupting this cycle.  
LCD (Liquid crystal display) The display screen on the machine that shows interactive messages  
during On-Screen Programming and defaults to the date and time when the machine is idle.  
Manual fax When you lift the external telephones handset so you can hear the receiving fax  
machine answer before you press Fax Start to begin transmission.  
Menu Mode The programming mode for changing the setting of the machine.  
One Touch Dial Keys on the machine control panel where you can store numbers for easy dialling.  
You must use a separate key for each number.  
Out of Paper Reception Receives faxes into the machines memory when the machine is out of  
paper.  
Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on  
overseas phone lines.  
Pause Allows you to place a 3.5 second delay in the dialling sequence stored.  
Photo Mode A resolution setting that uses varying shades of grey for the best representation of  
photographs.  
Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages.  
Pulse A form of dialling on a telephone line.  
Quick-Dial List A listing of names and numbers stored in One Touch and Speed Dial memory, in  
numerical order.  
Real Time transmission When memory is full, you can send documents in real time.  
109  
Remaining Jobs You can check which jobs are waiting in memory and cancel jobs individually.  
Remote access The ability to access the machine remotely from a touch tone phone.  
allows you to transfer a fax call, answered at an extension phone, to the machine.  
Remote access code The four-digit code that allows you to call and access the machine from a  
remote location.  
Resolution The number of horizontal and vertical lines per inch.  
Ring Delay The number of telephone rings before the machine answers a call in Fax/Tel (F/T) or  
Fax Only Mode.  
Ring Volume Volume setting for the fax machines ring.  
Scanning The process of sending an electronic image of an original paper document into your  
computer.  
Search You can search for names you have stored in One Touch and Speed Dial memories.  
Speaker Volume You can set the volume of the machine speaker.  
Speed dial A preprogrammed number for easy dialling. You must press the Search/Speed Dial  
key and #, then three digit code to start the dialling process.  
Standard resolution 203 x 98 dpi. It is used for regular size text and quickest transmission.  
Station ID The stored information that appears on the top of faxed pages. It includes the senders  
name and fax number.  
Super fine resolution 203 x 391 dpi. Best for very small print and line art.  
System Setup List A printed report that shows the current setting of the machine.  
Temporary Setting You can select certain options for each fax transmission or copy without  
changing the default settings.  
Timer A feature that lets you program a fax to go out at a certain time, such as Delayed Fax or  
Delayed Polling Receive.  
Tone A form of dialling on the telephone line used for Touch Tone telephones.  
Toner cartridge An accessory that holds toner for the drum unit on Brother laser models.  
Toner Save A process that causes less toner to be affixed to the page to extend the life of the toner  
assembly. This will make the receiving document significantly lighter.  
Transmission The process of sending documents over the phone lines from the machine to the  
receiving fax machine.  
Xmit Report (Transmission Report) A listing of each transmission, showing date, time, and  
number of pages.  
110  
Index  
A
D
B
C
E
External Telephone Answering Device  
Connect (External Telephone Answering  
F
111  
 
G
O
H
I
P
J
L
M
Q
N
112  
R
T
X
S
113  
Change Receive Mode  
Press 9 8  
REMOTE ACCESS CARD  
Using Remote Access Code  
Dial the machine phone number from a touch  
tone phone.  
Enter your Remote Access Code (159 ) after  
the beep.  
The machine signals the kinds of messages  
received:  
then for TAD, press 1.  
Fax/Tel (F/T), press 2.  
Fax, press 3.  
1
2
3
Exit Remote Operation  
Press 9 0.  
Change Remote Access Code  
1 long beep Fax message(s)  
No beeps no messages  
After 2 short beeps, enter a command.  
Press 9 0 to reset the machine when you  
finish.  
1
2
Press Menu, 2, 5, 3.  
Enter the 3-digit number. The cannot be  
changed.  
4
5
3
4
Press Set.  
Press Stop/Exit.  
6
Hang up.  
4
1
115  
Retrieve Fax  
Press 9 6  
then to Retrieve all faxes press 2, then enter  
the number of remote fax machine,  
and then # #. After the beep, hang  
up and wait.  
Remote Commands  
Change Fax Forwarding Setting  
Press 9 5  
then to Turn Fax Forwarding off press 1.  
Turn Fax Forwarding on press 2.  
Program Fax Forward Number  
press 4. Enter the new number of  
the remote fax machine where you  
want your fax message forwarded  
and then press # #.  
Erase all fax messages press 3.  
Check the Receiving Status  
Press 9 7 1.  
1 long beep Fax message(s)  
3 short beeps no messages  
Turn Fax Storage on press 6.  
Turn Fax Storage off press 7.  
2
3
116  
This machine is approved for use in the country of purchase only, local  
Brother companies or their dealers will only support machines purchased in  
their own countries.  
ARL/ASA/NZ  
LE8233001  
Printed in China  

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