BROTHER FAX 737MC User Manual

FAX-717  
FAX-727  
FAX-737MC  
®
Using This Manual  
Thank you for purchasing a Brother fax machine (FAX).  
This machine has been designed to be simple to use, with LCD screen prompts to guide you through  
functions. However, you can use your machine to its fullest potential by taking a fewminutes to read  
this manual.  
Additionally, your machine can print a Help List. Make sure that there is no  
document in the Automatic Document Feeder, and press Copy/Reports and  
press  
1
to print a list of basic operational steps and functions.  
Finding Information  
All chapter headings and subheadings are listed in the Table of Contents. You will be able to find  
information about a specific feature by checking the Index at the back of this manual. Also,  
throughout this manual, you will see special symbols alerting you to important information,  
cross-references, and warnings. Illustrations of some screen displays also help you choose the  
correct key-presses.  
Symbols Used In This Manual  
Note or additional information.  
The machine would be damaged or would not work correctly if this is not  
observed.  
Warnings detail precautions you must take to avoid possible personal  
injury.  
i
   
User-Friendly Programming  
We have designed your fax machine with on-screen programming using navigation keys.  
User-friendly programming helps you take full advantage of all the functions your machine has to  
Because you do all your programming on the LCD, we created step-by-step on-screen prompts to  
help you program your machine. All you need to do is follow the prompts as they guide you through  
the function menu selections and programming options and settings.  
A complete list of the function selections, options, and settings that are available is provided in the  
appendix of this manual. (See Menu Mode & Menu Selection Table, page 100.)  
Function Mode  
You can access the Function Mode by pressing Menu/Set.  
When you enter the Function Mode, your machine displays a list of main menu options from which  
you can choose. These options appear one after the other on the display. Select an option by pressing  
Menu/Set when the option appears on the LCD.  
You can “scroll” more quickly through options by pressing  
. When the screen displays your  
selection, press Menu/Set. (Use to scroll backward if you passed your choice or to save key  
strokes. Both arrow keys show all options, in the opposite order.)  
When you finish a function, the screen displays ACCEPTED.  
If you want to exit the Function Mode, press Stop/Exit  
.
Alternating Displays  
The LCD sometimes alternates between the currently selected option, and a help message giving  
brief instructions about how to proceed. The display you will probably see most often is shown  
below, showing you that when you place a document in the feeder, you can either dial a number to  
send it as a fax or press the copy key to make a copy of the document.  
FAX: NO. & START  
COPY: PRESS COPY  
ii  
       
Quick Reference Guide  
5 Press  
or  
to select  
Sending Faxes  
the type of number and  
press Menu/Set.  
Automatic Transmission  
1 Insert the document face  
down in the Automatic  
Document Feeder.  
6 Press  
or  
to select if  
you set ANTI JUNK to ON  
(or OFF) and press  
Menu/Set. (Not available in  
Australia and New  
Zealand)  
2 Enter the fax number you  
want to call.  
3 Press Fax Start.  
7 Press Stop/Exit.  
Receiving Faxes  
Storing Speed Dial Numbers  
Select Receive Mode  
1 Press Menu/Set, 6, 2.  
Press Receive Mode to select  
FAX ONLY, FAX/TEL,  
2 Enter atwo-digitSpeed Dial  
number and then press  
Menu/Set.  
TAD:ANSWER MACH. (FAX-  
717/727) or MC:MSG CTR  
(FAX-737MC) or MANUAL.  
If you select FAX/TEL, make  
sure you set Ring Delay and F/T  
Ring Time.  
3 Enter a number (up to 20  
digits), and then press  
Menu/Set.  
4 Enter a name (or leave it  
blank), and then press  
Menu/Set.  
Storing Numbers  
5 Press  
or  
to select  
Storing One Touch Dial  
Numbers  
the type of number and  
press Menu/Set.  
1 Press Menu/Set, 6, 1.  
6 Press  
or  
to select if  
2 Press One Touch key  
where you want to store a  
number.  
you set ANTI JUNK to ON  
(or OFF) and press  
Menu/Set. (Not available in  
Australia and New  
Zealand)  
3 Enter a number (up to 20  
digits), and then press  
Menu/Set.  
7 Press Stop/Exit.  
4 Enter a name (or leave it  
blank), and then press  
Menu/Set.  
iii  
Dialling Operations  
One Touch Dialling  
Making Copies  
Making a Single Copy  
1 Insert the document face  
down in the Automatic  
Document Feeder.  
1 Insert the document face  
down in the Automatic  
Document Feeder.  
2 Press One Touch key  
where you want to call.  
2 Press Copy/Reports twice.  
3 Press Fax Start.  
Sorting Multiple Copies  
1 Insert the document face  
down in the Automatic  
Document Feeder.  
Speed Dialling  
1 Insert the document face  
down in the Automatic  
Document Feeder.  
2 Press Copy/Reports.  
3 Enter the number of copies  
you want (up to 99).  
2 Press Search/Mute, then  
press # and the two-digit  
Speed Dial number.  
4 Press Menu/Set.  
5 Press  
or  
to select  
3 Press Fax Start.  
SORT, and then press  
Copy/Reports.  
Search  
1 Insert the document face  
down in the Automatic  
Document Feeder.  
2 Press Search/Mute, and  
then enter the first letter of  
the name you are looking  
for.  
3 Press  
or  
to search  
the memory.  
4 Press Fax Start, when the  
LCD shows the name you  
want to call.  
iv  
Table of Contents  
PREPARATION AND SIMPLE USE GUIDE  
BASIC USE  
v
ADVANCED USE  
Telephone Service for Australia (Telstra® Duet) ..............................47  
MAINTENANCE  
IMPORTANT INFORMATION  
vi  
Preparation and Simple Use Guide  
Simple steps to prepare and use the machine.  
Follow these simple steps below to prepare and use the machine.  
However, before you perform these steps, refer to the Important Information (page 91), and  
Advice for Preparation and Simple Use Guide (page 4).  
If you need further information, refer to BASIC USE or ADVANCED USE.  
1
Make sure you have the items shown below  
Check that you have the following items:  
Paper  
Wire Extension  
Adapter  
(Only for Australia)  
Telephone  
Line Cord  
Paper Tray  
One Touch  
Name Label  
Telephone  
Handset  
Handset  
Curled Cord  
User’s Guide  
Quick Setup Guide  
* The printing cartridge is already installed in the machine.  
Keep the packing materials for possible future transport. Failure to pack  
the machine properly may damage the machine and such damages will not  
be covered under warranty.  
2
Read the Quick Setup Guide  
Follow the instructions on the Brother Quick Setup Guide to set up the machine.  
3
Setting the Dialling Mode (Tone/Pulse) (Not available in New Zealand)  
1
Press Menu/Set, 1, 1. The screen prompts you to select TONE or PULSE.  
2
Use  
or  
to select the dialling mode, and press Menu/Set when the screen displays  
the dialling mode you want.  
3
Press Stop/Exit.  
4
Using the telephone  
1
2
3
Pick up the handset.  
When you hear a dial tone, dial the number, using the dial pad.  
To hang up, replace the handset on its cradle.  
Preparation and Simple Use Guide 1  
   
5
Setting the Document  
Documents must be between 14.8 and 21.6 cm wide, and 15 and 60 cm long. Your fax  
machine can only scan an image 20.8 cm wide, regardless of how wide the paper is.  
Make sure you insert documents face down, top edge first.  
Adjust the paper guides to fit the width of your document.  
Paper Guides  
The Automatic Document Feeder can hold up to 10 pages, feeding each one individually  
through the fax machine. Use standard (64 gsm~90 gsm) paper when using the Automatic  
Document Feeder; if you are using heavier paper, feed each sheet individually to prevent  
paper jams.  
Press Resolution(before you send the fax) to select the resolution for the document you are  
sending. If you wish to send in STANDARD resolution, i.e. a general fax with no graphics,  
then the default is STANDARD, and the resolution button need not be pressed. (See  
DO NOT use, curled, wrinkled paper, folded, ripped paper, or paper with  
staples, paper clips, paste, or tape attached.  
DO NOT use, cardboard, newspaper or fabric.  
DO NOT use paper on which correction fluid has been used.  
Make sure documents written with ink are completely dry.  
6
Sending a fax automatically  
1
Insert the document face down in the Automatic Document Feeder.  
Enter the fax number you want to call.  
2
3
Press Fax Start.  
IMPORTANT: Do not pick up the handset.  
2
     
7
Making a Single Copy  
1
Insert the document face down in the Automatic Document Feeder.  
Press Copy/Reports.  
2
3
Press Copy/Reports. (See Making Copies, page 28.)  
To cancel, press Stop/Exit.  
Your machine cannot scan anything closer than 4 mm from the edge of the paper.  
Do NOT pull the paper while copying is in progress.  
8
Setting up the Answer phone (MC) (Only for FAX-737MC)  
1
Press Menu/Set, 8, 1. The screen prompts you to choose a DOC (Document) setting.  
2
3
Press  
or  
to select ON (or OFF), and press Menu/Set.  
The screen prompts you to choose a VOICE setting.  
Press or to select your setting from the list (ON, OFF or EXT), and press  
Menu/Set when the screen displays your selection.  
4
5
6
Press Stop/Exit.  
Press Menu/Set, 8, 3. The screen prompts you to choose an OGM.  
Press  
or  
to reach MSG CTR OGM.  
This is the only setting you can select if you want to turn the Message Centre on.  
7
8
9
Press Menu/Set.  
Press  
or  
to select RECORD MSG and press Menu/Set.  
Pick up the handset to record a message.  
For example: Hello. We are unable to take your call at this time. Please leave a message after  
the tone. If you wish to send a fax, please press 5 1 ( 9 1 for New Zealand), wait for the  
fax tones, then press the start button on your machine. (See Recording the Message Centre’s  
10  
11  
12  
Replace the handset. The Message Centre plays your OGM.  
Press Stop/Exit.  
Activate Message Centre (MC) Mode by pressing  
.
Preparation and Simple Use Guide 3  
Advice for Preparation and Simple Use Guide  
Packing  
Whenever you transport the machine, use the packing materials that came with your machine and  
pack the machine correctly.  
Choosing a Location  
Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration  
and shocks. Locate the machine near a telephone socket and a standard, earthed Mains socket.  
Avoid placing your machine in a busy area. Do not place near heaters, air conditioners, water,  
chemicals or refrigerators. Do not expose the machine to direct sunlight, excessive heat, moisture or  
dust. Do not connect your machine to electrical outlets controlled by wall switches or automatic  
timers. Disruption of power can wipe out information in the unit’s memory. Do not connect your  
machine to electrical outlets on the same circuit as large appliances or other equipment that might  
disrupt the power supply. Avoid connecting the fax machine near to interference sources, such as  
speakers or the base units of cordless phones.  
Connecting the Power Cord  
This fax must be earthed using a 3-pin plug.  
Since the machine is earthed through the power outlet, you can protect  
yourself from potentially hazardous electrical conditions on the telephone  
network by keeping the power to your machine on when you connect it to  
a telephone line. Similarly, you can protect yourself when you want to  
move your machine, by disconnecting the telephone line first, and then  
the power cord.  
Lightning and power surges can damage this product! We recommend  
that you use a quality surge protection device on the AC power line as well  
as on the telephone line, or unplug the lines during a lightning storm.  
Memory Storage  
Your machine is equipped with an internal battery whichwill keep the date and time information for  
up to about 48 hours after power has been cut off. After this time, the date and time will be lost and  
you will have to re-enter the information. In the event of a power failure, all settings in the menus  
are stored permanently except for the settings that are valid for the next fax only (e.g. contrast,  
overseas mode).  
The FAX-737MC will retain any documents or voice messages stored into the memory for up to 15  
hours after a power interruption.  
The FAX-717/727 will not retain any documents stored into the memory after a power interruption.  
4
       
Connecting an External Telephone Answering Device (TAD)  
Connections  
1
You may connect an external TAD to your machine, as shown below.  
TAD  
TAD  
(Example for Australia)  
2
Set the number of rings to one or two on your external TAD. (The fax machine’s Ring Delay  
setting does not apply.)  
3
4
5
6
Record the outgoing message on your external TAD (see next page).  
Set the external TAD to answer calls.  
Set MESSAGE STORE (Function menu 8-1) to VOICE:EXT. (Only for FAX-737MC)  
Set the Answer Mode to TAD:ANSWER MACH.. (Only for FAX-717/727)  
On FAX-737MC, set the Answer Mode to MC:MSG CTR.  
Do not connect a TAD elsewhereon the same phone line––your machine and  
TAD will both try to control the line.  
Preparation and Simple Use Guide 5  
       
Outgoing Message (OGM) of External TAD  
Timing is important in recording this message.  
1
2
3
Record four seconds of silence at the beginning of your message. (This allows your machine  
time to listen for the fax CNG tones of automatic transmissions before they stop.)  
Try to record the shortest possible message on your telephone answering device (ideally less  
than 20 seconds).  
End your message by giving your Fax Receive Code for people sending manual faxes. For  
example:  
“After the beep, leave a message or send a fax manually by pressing 5 1 ( 9 1 for New  
Zealand).”  
Please note that some faxes that are sent manually cannot be received automatically because some  
fax machines do not send a fax tone in manual mode. In these cases you must informcallers that they  
must enter the remote Fax Receive Code to send a fax.  
Sequence of External TAD Reception  
When you leave your machine set in TAD mode, all calls will be answered by the externally  
connected telephone answering device, and fax calls will be received automatically provided they  
come from a machine which sends standard Calling tone (CNG).  
Incoming Call  
The call is picked up  
by the TAD.  
(Recommended short  
TAD ring delay such  
as 1 or 2 rings.)  
The caller must press  
The external TAD  
outgoing message  
begins (recommended  
length of 10 seconds  
or less).  
Fax reception is  
automatically  
activated by  
fax tone.  
Start or enter your  
remote activation  
code to activate the  
machine and press  
Start.  
Auto dial  
fax call  
Manual  
fax call  
Voice call  
The fax message is  
received on paper.  
The caller leaves a  
voice message on the  
external TAD.  
The fax message  
is received on  
paper.  
The caller can also  
send a fax message  
after the voice message.  
6
   
Connecting an External Telephone  
Your machine is equipped with a handset that you can use as a regular phone. However, you can also  
connect a separate telephone to your machine, as shown below.  
Extension  
Telephone  
External  
Telephone  
(Example for Australia)  
Whenever this external phone (or TAD) is in use, the screen displays EXT. TEL IN USE, and, if  
the fax handset is lifted, an alarm sounds.  
To disconnect the call on the external phone and switch to the fax, lift the handset and press Hook  
(FAX-717/727) or Speaker Phone (FAX-737MC).  
Preparation and Simple Use Guide 7  
     
FAX-717/727 Control Panel Overview  
(FAX-727 panel is the same as FAX-717)  
1
2
13  
12  
3
11  
4
5
6
7
8
9
10  
LCD (Liquid Crystal Display)  
Displays messages to help you set up and  
operate your machine.  
Receive Mode  
Use to select how the machine will handle  
incoming calls.  
Resolution  
Sets the resolution when you send a fax or  
make a copy.  
1
2
3
7
Hook  
8
9
Lets you dial telephone and fax numbers  
without lifting the handset.  
Dial Pad  
Stop/Exit  
Dials phone and fax numbers and can be  
used as a keyboard for entering  
information into the machine.  
# key lets you switch the dialling type  
during a telephone call from "PULSE" to  
"TONE". (Not available in New Zealand)  
Redial/Pause  
Re-dials the last number called. Also  
inserts a pause in autodial numbers.  
Search/Mute  
Lets you dial stored phone numbers by  
pressing # and a two-digit number or lets  
you look up numbers stored in the dialling  
memory. Also, lets you put calls on hold.  
Recall  
Stops a fax, cancels an operation or exits  
from Menu mode.  
Fax Start  
Starts an operation, such as sending a fax.  
0
A
Copy/Reports  
With document in the Automatic  
Document Feeder: Makes a copy.  
Without document in the Automatic  
Document Feeder: Lets you access the  
Reports menu so you can select a report to  
print: HELP LIST, QUICK-DIAL,  
FAX JOURNAL, XMIT VERIFY,  
TEL.INDEX, USER SETTINGS and  
MEMORY STATUS List.  
One Touch Dial Keys  
4
5
6
B
Use this key to gain access to an outside  
line and/or to recall the operator or  
transfer a call to another extension when it  
is connected to a PABX. (Australia &  
New Zealand only)  
These four keys give you instant access to  
previously stored phone numbers.  
8
     
Navigation Keys:  
C
Menu/Set  
Lets you access the menu and  
programming mode and stores your  
settings in the machine.  
or  
Press to scroll forward or backward to set  
a menu selection.  
You can also use these keys to do an  
alphabetical search for the names of  
stored numbers.  
or  
Press to scroll through the menus and  
options.  
OR—  
You can press these keys to adjust the  
beeper, ring or speaker volume.  
Preparation and Simple Use Guide 9  
 
FAX-737MC Control Panel Overview  
1
2
3
4
17  
16  
15  
14  
13  
5
6
7
8
9
10 11 12  
Digital TAD  
Speaker Phone  
1
4
Lets you activate Message Centre.  
Lets you speak to the person at the other  
end and dial telephone and fax numbers  
without lifting the handset.  
Also, notifies you that you have voice or  
fax messages in the memory.  
LCD (Liquid Crystal Display)  
Displays messages to help you set up and  
operate your machine.  
Navigation Keys:  
Menu/Set  
Lets you access the menu and  
programming mode and stores your  
settings in the machine.  
Dial Pad  
2
3
5
Dials phone and fax numbers and can be  
used as a keyboard for entering  
information into the machine.  
# key lets you switch the dialling type  
during a telephone call from "PULSE" to  
"TONE". (Not available in New Zealand)  
# key also lets you skip to the next  
message when you are playing voice  
messages and key lets you repeat the  
last message when you are playing voice  
messages.  
or  
Press to scroll forward or backward to set  
a menu selection.  
You can also use these keys to do an  
alphabetical search for the names of  
stored numbers.  
Redial/Pause  
6
7
Re-dials the last number called. Also  
inserts a pause in autodial numbers.  
Search/Mute  
Lets you dial stored phone numbers by  
pressing # and a two-digit number or lets  
you look up numbers stored in the dialling  
memory. Also, lets you put calls on hold.  
Recall  
Use this key to gain access to an outside  
line and/or to recall the operator or  
transfer a call toanother extensionwhenit  
is connected to a PABX. (Australia &  
New Zealand only)  
or  
Press to scroll through the menus and  
options.  
OR—  
You can press these keys to adjust the  
beeper, ring or speaker volume.  
8
10  
     
Receive Mode  
Use toselect howthe machine will handle  
incoming calls.  
Resolution  
Sets the resolution when you send a fax or  
make a copy.  
Erase  
Lets you delete voice messages, fax  
messages or all messages.  
Stop/Exit  
9
0
A
B
Stops a fax, cancels an operation or exits  
from Menu mode.  
Fax Start  
Starts an operation, such as sending a fax.  
Copy/Reports  
C
D
With document in the Automatic  
Document Feeder: Makes a copy.  
Without document in the Automatic  
Document Feeder: Lets you access the  
Reports menu so you can select a report to  
print: HELP LIST, QUICK-DIAL,  
FAX JOURNAL, XMIT VERIFY,  
TEL.INDEX, USER SETTINGS and  
MEMORY STATUS List.  
One Touch Dial Keys  
E
F
These four keys give you instant access to  
previously stored phone numbers.  
Play/Record  
Lets you listen to voice messages and  
print fax messages stored in memory.  
Also, lets you record telephone calls.  
MIC (Microphone)  
G
Picks up your voice when you speak to  
another party using speakerphone.  
Preparation and Simple Use Guide 11  
 
1
Setup  
Initial Settings  
Setting the Dialling Mode (Tone/Pulse)  
(Not available in New Zealand)  
Your machine is initially set to TONE. If you are using a PULSE dial line, you can change the  
setting to PULSE by following the steps below.  
1
2
Press Menu/Set, 1, 1. The screen prompts you to select TONE or PULSE.  
Use or to select the dialling mode, and press Menu/Set when the screen displays the  
dialling mode you want.  
3
Press Stop/Exit.  
Although this equipment can use either Pulse or Tone signalling, only the  
performance of the Tone signalling is subject to regulatory requirements for correct  
operation. It is therefore strongly recommended that the equipment is set to use  
the Tone signalling for access to public or private emergency services. The Tone  
signalling also provides faster call set up.  
Setting the Date and Time  
The screen displays the date and time you set, whenever the machine is in stand-by mode. It will print  
the date and time on every fax you send.  
In the event of a power failure, the machine maintains date and time information for about 48 hours.  
1
2
3
4
5
6
Press Menu/Set, 1, 2.  
Enter the two digits of the year, and press Menu/Set. “04” is registered as 2004 in the machine.  
Enter two digits for the month and press Menu/Set.  
Enter two digits for the day and press Menu/Set.  
Enter the time in 24 hour format and press Menu/Set.  
Press Stop/Exit.  
12 Chapter 1  
             
Setting the Station ID  
You can store your name, fax number and telephone number in this setting. The name and fax  
number will be printedonthe faxcover pages andall faxpages that yousend. (The telephone number  
will be printed only on your cover pages and on the call back messages.) (See Electronic Cover Page  
It is important that you enter the fax and telephone numbers in the internationally standardised  
format, i.e. in accordance with the following strict sequence:  
- The “+” (plus) character (by pressing key)  
- Your Country Code  
- Your local area code minus any leading “0”  
- A space  
- Your number on the local exchange, using spaces to aid readability as appropriate.  
1
2
3
4
Press Menu/Set, 1, 3.  
Enter your fax number (up to 20 digits) and press Menu/Set.  
Enter your telephone number (up to 20 digits) and press Menu/Set.  
Enter your name (up to 20 characters) using the dial pad and the chart. To enter a space press  
twice.  
5
6
Press Menu/Set.  
Press Stop/Exit.  
When you enter your name, see Entering Text, page 106.  
The telephone number you enter is used only for the Call Back Message and  
Cover Page features.  
If you do not enter a fax number, no additional information can be entered.  
To enter a space, press  
characters.  
once between numbers and twice between  
If your Station ID has already been programmed, the screen prompts “1” to  
make a change, or “2” to exit without changing.  
Setup 13  
   
Custom Settings  
Volume Settings  
Beeper Volume  
You can set the beeper to LOW, HIGH or OFF. The machine comes set to LOW. When the beeper  
is set to LOWor HIGH, the machine beeps every time you press a key or make an error, and at the  
end of sending or receiving a fax.  
1
2
3
4
Press Menu/Set, 1, 4.  
Press or to select your setting.  
When the screen displays the setting you want, press Menu/Set.  
Press Stop/Exit.  
Speaker Volume  
You can adjust the speaker volume. If you have FAX-717/727, you must lift the handset, then press  
Hook before you can adjust the volume. If you have FAX-737MC, press Speaker Phone.  
Press  
or  
to adjust the volume level. The display shows the setting you are choosing. Each  
key press changes the volume to the next setting. The new setting will remain until you change it  
again.  
If you have FAX-737MC, you can adjust the speaker volume while you are  
listening to your OGM (Outgoing Message) and ICMs (incoming messages).  
If you turn Incoming Recording Monitor to OFF  
(Menu/Set  
,
8
,
5) on  
FAX-737MC, the Speaker for screening calls will be disabled and you won’t  
hear callers leaving messages. The volume for other operations can still be  
controlled using  
and  
.
Ring Volume  
You can adjust the ring volume when your fax machine is idle. You can select a ring volume level  
or press  
or  
until the ring is off.  
Press  
or  
to adjust the volume level. With each key press, the fax machine rings so you can  
hear the current setting and the display shows the setting you are choosing. Each key press changes  
the volume to the next setting. The new setting will remain until you change it again.  
14 Chapter 1  
           
PABX and TRANSFER (Not available for some countries)  
Your machine is initially set to be connected with PSTN (Public Switched Telephone Network)  
lines. However many offices use a central telephone system or Private Automatic Branch Exchange  
(PABX). Your fax can be connected to most types of PABX. You can gain access to the outside line  
from your fax connected to PABX by just pressing Recall.  
You can transfer a call to another extension by pressing Recall  
.
If your machine is connected to a PABX, you may need to insert an additional  
number prefix (e.g. “9”) and a “pause”, not press Recall, before each fax or  
telephone number, in order to again access to the outside line.  
Setting PABX  
If your machine is connected to a PABX system, set PBX:ON. If not, set OFF.  
1
Press Menu/Set, 1, 5. The screen displays  
PBX:OFF  
SELECT≈≈≈≈≈≈≈SET  
2
3
4
Press  
or  
to select ON (or OFF).  
Press Menu/Set when the screen displays your selection.  
Press Stop/Exit.  
You can program an Recall keypress as part of a number stored in a One Touch  
or Speed Dial location. When programming the One Touch or Speed Dial number  
(Function menu 6-1 or 6-2) press Recall first (the screen displays “!”), then enter  
the telephone number. If you do this, you do not need to press Recall each time  
before you dial using a One Touch or Speed Dial location. (See Storing Numbers  
for Easy Dialling, page 17.) However, if PBX is set to OFF, you can’t use the One  
Touch or Speed Dial number that an Recall keypress is programmed into.  
Setup 15  
   
Melody Settings (Only for FAX-737MC)  
Setting the Ring Pattern  
You can select a ring pattern from signal (regular ring pattern) or 4 types of melody.  
The default setting is SIGNAL.  
1
Press Menu/Set, 9, 1.  
SIGNAL  
SELECT≈≈≈≈≈≈≈SET  
2
3
Press  
or  
to select SIGNAL, MELODY1,  
MELODY2, MELODY3 or MELODY4 and press Menu/Set.  
Press Stop/Exit.  
Even if you select a melody for rings, F/T pseudo-ring can not be changed to the  
melody.  
Setting the Music on Hold  
You can select the music on hold. You can also set the music to OFF.  
1
2
Press Menu/Set, 9, 2.  
Press or to select MELODY1, MELODY2, MELODY3, MELODY4 or OFF and  
press Menu/Set when the screen displays your selection.  
3
Press Stop/Exit.  
Setting the Melody Alarm  
You can ring the melody at the setting time.  
Also, you can select the alarm sound from a signal or 4 types of melody.  
1
2
Press Menu/Set, 9, 3.  
Press or to select ON (or OFF) and press  
Menu/Set. If you select OFF, go to Step 5.  
3.MELODY ALARM  
3
4
Enter the time in 24-hour format you want to set the  
alarm and press Menu/Set.  
SET≈TIME=10:15  
MELODY1  
Press  
or  
to select SIGNAL, MELODY1,  
MELODY2, MELODY3 or MELODY4 and press  
Menu/Set.  
5
Press Stop/Exit.  
During the Melody Alarm waiting, the screen displays ALARM WAITING.  
Once the melody rings on the time you set, the Melody Alarm setting returns to OFF.  
If the time you set comes during the another operation, the Melody Alarm rings after they  
are finished.  
16 Chapter 1  
               
Storing Numbers for Easy Dialling  
You can set up your machine to do three types of easy dialling:  
One Touch, Speed Dial, and Groups for Broadcasting of faxes.  
If you use the Caller ID subscriber service offered by your local phone company (For Singapore,  
Hong Kong and Philippine only), you can register the number for Anti-Junk Fax/Call in One Touch  
and Speed Dial locations.  
If you lose electrical power, auto dial numbers in memory will not be lost.  
Storing One Touch Dial Numbers/Storing Junk  
Fax/Call Numbers  
You can store four fax/phone numbers that you can dial by pressing one key. You can also store  
names with these numbers. When you press a One Touch dial key, the screen displays the name or  
number as the call is dialled. (See One Touch Dialling, page 21.)  
One Touch keys are not the dial pad keys. They are the four keys (numbers 1–  
4) located to the right of the navigation keys.  
If you want to store a Junk number, you have to set ANTI JUNK to ON in Step 6.  
(Not available in Australia and New Zealand)  
1
2
Press Menu/Set, 6, 1.  
Press the One Touch key where you want to store a number. The screen displays the location  
you selected.  
3
Enter a number (up to 20 digits) and press Menu/Set.  
If you want to enter a pause in the dialling sequence (to wait for an “outside line,”  
for example), press Redial/Pause as you’re entering digits. Pressing  
Redial/Pause enters a 3.5-second pause when the number is dialled, and a dash  
appears on the screen.  
4
5
Use the dial pad to enter the name or company (up to 15  
NAME:  
characters) and press Menu/Set. You can use the chart  
to help you enter letters (See Entering Text, page 106.)  
OR—  
To store the number without a name, press Menu/Set.  
Press  
FAX  
or  
to select the type of number and press Menu/Set.  
a fax only number  
TEL  
F/T  
a telephone (voice) number  
both a fax and telephone (voice) number  
Setup 17  
     
6
Press  
or  
to select if you set ANTI JUNK to ON (or OFF) and press  
Menu/Set. (Not available in Australia and New Zealand)  
If you set ANTI JUNK to ON, the number is registered as the Junk Fax or Call in  
the machine. The machine will reject receiving the fax message or telephone call.  
(Not available in Australia and New Zealand)  
If you don’t use the Caller ID subscriber service offered by your local  
telephone company, you cannot use the Anti-Junk function.  
(For Singapore, Hong Kong and Philippine)  
7
Return to Step 2 to store another One Touch number—OR—Press Stop/Exit to exit.  
When you dial a One Touch Dial number, the screen displays the name you have stored, or, if  
you have not stored a name, the number you have stored.  
Storing Speed Dial Numbers/Storing Junk Fax/Call Numbers  
You can store Speed Dial numbers, when you dial by pressing only four keys. There are 100  
(FAX-727/737MC) or 60 (FAX-717) Speed Dial locations.  
If you want to store a Junk number, you have to set ANTI JUNK to ON in Step 6.  
(Not available in Australia and New Zealand)  
1
2
Press Menu/Set, 6, 2.  
SPEED-DIAL? #  
Use the dial pad to enter a two-digit location and press  
Menu/Set. (00-99 for FAX-727/737MC, 01-60 for  
FAX-717)  
#05:  
ENTER & SET  
3
4
Enter the number (up to 20 digits) and press  
Menu/Set.  
NAME:  
Use the dial pad to enter the name or company (up to 15  
characters) (See Entering Text, page 106.) and press Menu/SetOR—Press Menu/Set to  
store the number without a name.  
5
Press  
FAX  
or  
to select the type of number and press Menu/Set.  
a fax only number  
TEL  
F/T  
a telephone (voice) number  
both a fax and telephone (voice) number  
6
7
Press  
or  
to select if you set ANTI JUNK to ON (or OFF) and press  
Menu/Set. (Not available in Australia and New Zealand)  
Return to Step 2 to store another Speed Dial number—OR—Press Stop/Exit to exit.  
18 Chapter 1  
   
Changing One Touch and Speed Dial Numbers  
If you try to store a One Touch or Speed Dial number in a location where a number is already stored,  
the screen displays the current name stored there, then prompts you to either  
1. CHANGE—OR—2. QUIT.  
1
2
Press 1 to change the number stored, or press 2 to exit without making a change.  
Enter a new number.  
If you want to erase the entire number, press Stop/Exit when the cursor is to the left of the  
digits. The letters above and to the right of the cursor are deleted.  
If you want to change a digit, use  
or  
to position the cursor under the digit you want  
to change, then type over it.  
3
Follow the directions from Step 3 in Storing One Touch Numbers or Storing Speed Dial  
Numbers.  
Setting Up Groups for Broadcasting  
Groups allow you to send the same fax message to many fax numbers by pressing only one One  
Touch key (Broadcasting). First, you’ll need to store each fax number as a One Touch or Speed Dial  
number. Then, you can combine theminto a Group. Each Group uses up a One Touch key. Finally,  
you can have up to four small Groups, or you can assign up to 103 (FAX-727/737MC) or 63  
(FAX-717) numbers to one large Group. (See Storing One Touch Dial Numbers/Storing Junk  
1
2
Press Menu/Set, 6, 3.  
SELECT ONE-TOUCH  
Select a One Touch key where you wish to store the  
number. (For example, press One Touch key 2 to store a Group.)  
3
4
Use the dial pad to enter the Group number and press  
Menu/Set. (For example, press 1 for Group 1.)  
SETUP GROUP:GO  
ENTER & SET  
G01:≈03≈09_  
To include One Touch or Speed Dial numbers in the  
Group, enter themas if you were dialling. For example,  
for One Touch key 3, press One Touch key 3. For  
Speed Dial location 09, press Search/Mute, then  
press 0, 9 on the dial pad. The LCD shows 03, #09.  
5
6
Press Menu/Set to accept the numbers for this group.  
NAME:  
Use the dial pad to enter a name for the group and press  
Menu/Set. (For example, NEW CLIENTS) (See  
ENTER & SET  
7
Press Stop/Exit.  
You can print a list of all One Touch and Speed Dial numbers. (See Printing  
Setup 19  
   
2
Sending a Fax  
Scanning Adjustment  
Contrast  
If your document is very light or very dark, you might want to set the contrast accordingly. Use  
LIGHT to send a light document. Use DARK to send a dark document. After sending the document  
the contrast setting is set to AUTO (suitable for most documents) automatically.  
1
2
3
4
Insert the document face down in the Automatic Document Feeder.  
Press Menu/Set, 3, 3.  
Use  
or  
to select AUTO, LIGHT, or DARK.  
When the screen displays your selection, press  
Menu/Set. The screen displays:  
ACCEPTED  
NEXT  
5
Press 2if you have finished choosing settings, and go to  
Step 6—OR––Press 1 if you want to select additional  
settings. The display returns to SETUP SEND menu.  
1.YES≈2.NO  
6
Enter a fax number and press Fax Start to send a fax.  
Resolution  
When you have a document in the feeder, you can use the Resolution key. Press Resolution  
continuously until you see your selectionon the screen. If you want to set a different resolution for each  
STANDARD: suitable for most typed documents.  
FINE:  
good for small print; transmits a little slower than standard resolution.  
good for small print or artwork; transmits slower than fine resolution.  
use when document has varying shades of grey; slow transmission time.  
S. FINE:  
PHOTO:  
Sending Operation  
Manual Transmission  
Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the  
fax.  
1
2
Insert the document face down in the Automatic Document Feeder.  
Pick up the handset and listen for a dial tone—OR—Press Speaker Phone (for FAX-737MC  
only).  
3
4
Enter the fax number you want to call. (See Dialling a Number, page 21.)  
When you hear the fax tone, press Fax Start. If you are using the handset, hang up.  
20 Chapter 2  
                       
Automatic Transmission  
This is the easiest way to send a fax.  
IMPORTANT: Do not pick up the handset—OR—Press Speaker Phone (for FAX-737MC  
only).  
1
2
3
Insert the document face down in the Automatic Document Feeder.  
Enter the fax number you want to call.  
Press Fax Start.  
Dialling a Number  
One Touch Dialling  
1
2
3
Insert the document face down in the Automatic Document Feeder.  
Press the One Touch key of the location you want to call.  
Press Fax Start.  
If you try to use a One Touch or Speed Dial location with no number stored in it,  
you hear a warning sound, and screen displays NOT ASSIGNED. The display  
returns to normal after 2 seconds.  
Speed Dialling  
1
2
3
Insert the document face down in the Automatic Document Feeder.  
Press Search/Mute, then press # and the two-digit Speed Dial number.  
Press Fax Start.  
Search  
You can search for names you have stored in One Touch and Speed Dial memories. (See Storing  
Numbers/Storing Junk Fax/Call Numbers, page 18.) Names are displayed alphabetically.  
1
2
3
Insert the document face down in the Automatic Document Feeder.  
Press Search/Mute.  
To search for numbers alphabetically by name, enter the first letter of the name by using the dial  
pad, and then press  
or  
.
4
When the screen displays the name you want to call, press Fax Start.  
Sending a Fax 21  
           
Automatic and Manual Fax Redial  
Automatic Fax Redial: If you are sending a fax automatically and the line is busy, the machine will  
automatically redial up to 3 times at 5 minute intervals.  
Manual Fax Redial: Place the document to be re-sent and press Redial/Pause and then Fax Start  
to make a second call to the last number dialled.  
Broadcasting  
Using the numbers you have stored in Groups, One Touch and Speed Dial memory, you can  
“Broadcast” faxes automatically to a maximum of 104 (FAX-727/737MC) or 64 (FAX-717)  
different locations in a few simple steps.  
To Broadcast, you must set Memory TX to either ON or NEXT FAX ONLY.  
After the Broadcast is completed, a Broadcast Report will be printed automatically to let you know  
the results.  
1
2
3
4
Insert the document face down in the Automatic Document Feeder.  
Press Menu/Set, 3, 9 to select ON or NEXT FAX ONLY.  
Press Menu/Set.  
Enter the One Touch and Speed Dial numbers (one after the other), Search numbers or a Group  
number you have stored.  
5
Press Fax Start. The machine stores the document in memory, and then transmits it to all the  
numbers you entered. If the line is busy, your machine will redial.  
Press Stop/Exit during transmission to cancel the current fax Broadcast.  
To cancel all locations, press Menu/Set  
page 40.)  
,
4. (See Cancelling a Scheduled Job,  
22 Chapter 2  
     
3
Receiving a Fax  
Answer Mode Settings  
Select Answer Mode  
MANUAL—Use this function if you receive many telephone calls and few fax messages. You must  
answer all calls yourself. If you hear fax tones, wait until the machine takes over the call  
automatically, then hang up (see Fax Detect function).  
FAX ONLY—Use this function if you want to receive fax messages only (no telephone calls). The  
machine automatically answers every call as a fax call. You cannot receive a voice call, but you can  
dial out and make a voice call.  
FAX/TEL—Use this function if you expect to receive many fax messages and few phone calls. The  
machine automatically answers every call. If the call is a fax, it prints the fax. If the call is not a fax,  
it signals you with an F/T pseudo-ring, different from the phone company ringing, to alert you to  
pick up the call. If you select this setting, you will need to set the Ring Delay and F/T Ring Time  
features (on the following pages). (See For F/T (Fax/Tel) Mode Only, page 44.)  
TAD:ANSWER MACH. (FAX-717/727)—This is the only setting in which you can use an  
external answering machine. Your telephone answering device answers every call. Once the  
external telephone answering device (TAD) answers, the machine listens for fax tones. If it detects  
fax tones, fax messages are printed.  
The TAD setting works only with an external telephone answering device (TAD). Ring Delay and  
F/T Ring Time do not work in this setting.  
MC:MSG CTR(FAX-737MC)—FAX-737MC provides youwitha built-in digital Message Centre  
for fax and voice. When you set the machine to answer calls, it will record up to 15 minutes of  
messages. See Message Centre (Only for FAX-737MC), page 65 for more information.  
FAX-717/727  
MAN:MANUAL  
FAX:FAX ONLY  
09/06≈15:25≈≈FAX  
F/T:FAX/TEL  
TAD:ANSWER MACH.  
(Only for FAX-717/727)  
Current  
Answer Mode  
FAX-737MC  
MAN:MANUAL  
FAX:FAX ONLY  
F/T:FAX/TEL  
09/06≈15:25≈≈MC  
≈MC:MSG CTR  
(Only for FAX-737MC)  
Current  
Answer Mode  
Receiving a Fax 23  
               
To select or change your Answer Mode  
1
Press Receive Mode. The screen displays your current selection.  
The options on FAX-717/727 are:  
FAX≈ONLY  
FAX/TEL  
TAD:ANSWER≈MACH.  
MANUAL  
The options on FAX-737MC are:  
FAX≈ONLY  
FAX/TEL  
MANUAL  
Or, if TAD Mode is switched ON by pressing  
(Digital TAD button), it overrides your Answer Mode  
Setting, so the display shows:  
MC:MSG≈CTR  
2
Continue to press Receive Mode until your new selection appears. After 2 seconds, the screen  
returns to the date and time display, along with your new Answer Mode setting.  
If you are changing Answer Mode while in another operation, the screen returns to  
the current operation display.  
Setting the Ring Delay  
The Ring Delay setting determines the number of times the machine rings before it answers. (See  
1
2
3
Press Menu/Set, 2, 1. If you have a FAX-717/727, go to Step 3.  
Press  
or  
to select RING DELAY, and press Menu/Set.  
Press  
or  
to select how many times the line rings before the machine answers, and press  
Menu/Set when the screen displays your selection.  
4
Press Stop/Exit.  
(Only for FAX-737MC)  
When Toll Saver is ON, it overrides your Ring Delay setting. Toll Saver must be  
off for the machine to operate using your Ring Delay setting. (See Setting the  
24 Chapter 3  
     
Setting the F/T Ring Time (Only Applies to F/T Receiving Mode)  
You need to determine how long the machine will give its special F/T pseudo-ring when you have a  
voice call. This ringing happens after the initial ringing from the phone company. Only the fax  
machine rings for 20, 30, 40 or 70 seconds; no other phones (extension or external) on the same line  
rings during the special F/T pseudo-ring.  
1
2
Press Menu/Set, 2, 2.  
Press or to select how long the machine will ring to alert you that you have a voice  
call, and press Menu/Set when the screen displays your selection.  
3
Press Stop/Exit.  
Even if the caller hangs up during the F/T pseudo-ringing, the machine continues  
the F/T pseudo-ringing for the set time.  
Please note that some faxes cannot be received automatically in F/T mode, because some fax  
machines do not send the standard Group 3 calling tone (“CNG”), but this is not common.  
This machine does not generate F/T ringing tones to any extension  
telephones. Any such extension telephones will only ring during the period  
set on ring delay.  
Recording the Fax/Tel Outgoing Announcement (FAX/TEL OGM)  
(Only for FAX-737MC)  
This is the announcement played by your machine (not an external TAD) when someone calls and  
your machine is set to F/T mode. Although callers hear your announcement, they cannot leave a  
message. See Erasing the Outgoing Message (OGM), page 67 for directions to erase the  
announcement. The purpose of this F/T message is for the callers to better understand the status of  
their call, when your machine is set in F/T receiving mode. If you want to use Message Centre, you  
MUST record the Message Centre OGM.  
1
Press Menu/Set, 8, 3. The screen prompts you to choose FAX/TEL OGM, MSG CTR OGM  
or PAGING OGM.  
2
3
Press  
or  
to select FAX/TEL OGM, and press Menu/Set.  
Press  
record a message.  
or  
to select RECORD MSG and press Menu/Set, then pick up the handset to  
4
5
Replace the handset. Your announcement is played.  
Press Stop/Exit.  
Receiving a Fax 25  
           
It is not necessary to have an outgoing message. The F/T mode will work fine  
without one. It is only to help the caller understand the status of your machine.  
For example, you can leave a message that says:  
“Hello, please wait, we are trying to connect you. If you wish to send a fax, please wait until you  
hear a fax tone and press the Start key, or, press 5 1 ( 9 1 for New Zealand) (your three-digit  
remote Fax Receive Code) and press the Start key.”  
Fax Detect  
When you use this feature, you don’t have to press Fax Start when you answer a fax call and hear  
calling beeps. Just hold the handset and wait for several seconds. When you see RECEIVE on the  
fax screen or when you hear “chirps” through the handset of an extension phone connected to another  
wall jack, just replace the handset, and your machine does the rest.  
Selecting ON allows the machine to receive fax calls automatically, even if you lift the handset  
of an extension phone, an external phone, a phone or TAD connected to the machine.  
Selecting SEMI lets the fax machine receive the call only if you’ve answered it at the machine.  
Selecting OFF means you will have to activate the machine yourself, by pressing Fax Start or  
by pressing 5 1( 9 1for NewZealand) if you are not at your machine. (See Operation from  
In case Fax Detect does not work, because of a poor phone line connection, just press Fax Start or  
press the Fax Receive Code 5 1 ( 9 1for New Zealand). (You have to set Remote Code to ON  
in Menu/Set, 2, 4 to use 5 1 ( 9 1 for New Zealand).)  
1
2
Press Menu/Set, 2, 3.  
Use or to select ON, SEMI or OFF, and press Menu/Set when the screen displays  
your selection.  
3
Press Stop/Exit.  
If you’ve set the feature to ON, but your machine doesn’t automatically connect a fax call when you  
lift an external or extension phone handset, press 5 1 ( 9 1 for New Zealand).  
At the machine, lift the handset and press Fax Start.  
Receiving a Fax  
Printing a Reduced Incoming Document  
You can always reduce the size of an incoming fax to a fixed percentage with your machine. If you  
choose AUTO, the machine reduces anincomingdocument automatically, sothat it fits on one page  
of A4 recording paper, regardless of the size of the original document.  
1
Press Menu/Set, 2, 5. The screen displays  
5.REDUCTION  
26 Chapter 3  
         
2
Use  
or  
to select the reduction ratio you want—AUTO, 100%, 93%, 87%, or 75%.  
Choose 100% if you don’t want a reduction.  
Press Menu/Set when the screen displays your selection.  
Press Stop/Exit.  
3
4
If you receive faxes that are split on two pages, change the reduction to AUTO  
OR—Choose a lower reduction percentage.  
When you use Auto Reduction to reduce incoming documents to fit on one page  
of recording paper, you can do so only as long as the original document is not  
longer than 35 cm. If the original is longer than 35 cm, the data will not be  
reduced and will carry over to print on a second page.  
When you use Auto Reduction and you receive an incoming document that is  
smaller than your recording paper, no reduction will take place, and you will get  
the same size recorded as the original.  
Reception into Memory  
As soon as the paper cassette becomes empty or ink ribbon runs out during fax reception, the screen  
will display CHECK PAPER; please put some paper in the paper tray.  
If the MEMORY RECEPTION switch is ON at this time…  
The current fax reception will continue, with the remaining page(s) being stored in memory, subject  
to available memory. Subsequent incoming faxes will also be stored into memory until the memory  
is full, following which no further incoming fax calls will be automatically answered; all data will  
be printed as soon as fresh paper is put in the paper cassette.  
If the MEMORY RECEPTION switch is OFF at this time…  
The current fax reception will continue, with the remaining page(s) being stored in memory, subject  
to available memory. Subsequent incoming fax calls will not be automatically answered until fresh  
paper is put in the paper cassette. The last fax received will be printed as soon as fresh paper is put  
in the cassette.  
1
2
Press Menu/Set, 2, 6. The screen displays  
6.MEM.RECEIVE  
Use or to select ON or OFF, and press  
Menu/Set when the screen displays your selection.  
3
Press Stop/Exit.  
Printing a Fax from Memory (Only for FAX-717/727)  
If you have fax storage ON for remote retrieval, you can still print a fax from the machine’s memory  
when you are at your machine. (See Setting Fax Storage, page 60.)  
1
2
3
Press Menu/Set, 8, 4.  
Press Fax Start.  
Press Stop/Exit.  
Receiving a Fax 27  
       
4
Making Copies  
Copy Functions  
To make a single copy that is not reduced, enlarged or sorted, you only have to press one key.  
Remember, your machine cannot scan anything closer than 4 mm from the edge of the paper.  
Making a Single Copy  
1
2
Insert the document face down in the Automatic Document Feeder.  
Press Copy/Reports twice.  
To cancel, press Stop/Exit.  
Do NOT pull on the paper while copying is in progress.  
The default resolution for a single copy is S.FINE. Set the resolution to PHOTO for  
photographs by using the Resolution key.  
Copy Options: Single or Multiple Copies, Sort/Stack,  
Reduce/Enlarge  
You can choose additional copy options. First, you can select the number of copies. Next, you can  
choose whether multiple copies will be STACKED (all copies of page 1, then all copies of page 2, etc.)  
or SORTED (collated). Finally, you can choose an enlargement or reduction ratio. To automatically  
reduce the copy to the paper size you have set for the paper tray, select AUTO. To reduce the copy by  
a fixed percentage, choose 93%  
,
87%, 75% or 50%. Or, to enlarge the copy, select 150%, 125% or  
120%. To copy a document at its original size, select 100%  
.
1
2
Insert the document face down in the Automatic Document Feeder.  
Press Copy/Reports.  
NO.OF COPIES:01  
THEN COPY OR SET  
3
Enter the number of copies you want (1-99).  
To start copying now, press Copy/Reports.  
If you would like to select additional copy options, likeSORT, ELG/RDC (Enlarge or Reduce)  
press Menu/Set.  
4
Press  
or  
to select SORT or STACK.  
To start copying now without enlarging or reducing, press Copy/Reports.  
To reduce or enlarge the image, press Menu/Set.  
ELG/RDC:100  
SELECT≈≈≈≈≈≈≈SET  
5
6
Press  
ratio.  
or  
to select anenlargement or reduction  
Press Copy/Reports.  
28 Chapter 4  
         
If you are making multiple copies and get a OUT OF MEMORY message while you  
are scanning the first page, press Stop/Exit to cancel the job. Then make a single  
copy. If you selected SORT and the OUT OF MEMORY message appears while  
scanning subsequent pages, you can press Copy/Reports to copy the portion that  
is in memory, or press Stop/Exit to cancel. To re-start the copy job using less  
memory, press Copy/Reports for stacked copies.  
The default resolution for multiple copies or reducing and enlarging copies is FINE  
.
Set the resolutionto S.FINE for small print or artwork andPHOTO for photographs  
by using the Resolution key. S.FINE and PHOTO resolutions use up more  
memory than FINE mode.  
Making Copies 29  
5
Telephone  
Making a Call  
You can use your machine to make voice telephone calls, by dialling manually or by using One  
Touch or Speed Dial memory. You can use the handset or if you have FAX-737MC you can use the  
Speakerphone to make and receive calls. For more details, see Dialling a Number, page 21.  
The “full-duplex” digital Speakerphone allows you to operate the phone hands free, or allows more  
than one person in the room to participate in a two-way phone conversation. When using the  
Speakerphone, make sure that you speak clearly. If the other party has difficulty hearing you, move  
closer to the microphone or use the handset.  
On Hook Dialling  
1
Dial the number by using the dial pad or Quick-Dial keys.  
The number you are dialling, or the name you have stored for One Touch or Speed Dial is  
displayed on the LCD.  
2
For FAX-717/727, press Fax Start and pick up the handset when you hear the call answered on  
the monitor speaker. If you press Hook before lifting the handset, the call will be disconnected.  
Replace the handset to finish the call.  
For FAX-737MC, press Fax Start, and when the call is answered, you can now speak to the  
party at the other end without lifting the handset. Press Speaker Phone when you finish the  
conversation.  
One Touch Dialling  
1
2
3
Pick up the handset—OR—Press Speaker Phone (for FAX-737MC only).  
Press the One Touch Dial key of the location you want to call.  
To hang up, replace the handset—OR—Press Speaker Phone (for FAX-737MC only).  
If you try to use a One Touch or Speed Dial location with no number stored in it,  
you hear a warning sound, and screen displays NOT ASSIGNED. The display  
returns to normal after 2 seconds.  
Speed Dialling  
1
2
Pick up the handset—OR—Press Speaker Phone (for FAX-737MC only).  
Press Search/Mute, then press#and the two-digit Speed Dial number. (See Storing Speed Dial  
3
To hang up, replace the handset—OR—Press Speaker Phone (for FAX-737MC only).  
30 Chapter 5  
     
Search  
You can search for names you have stored in One Touch and Speed Dial memories. (See Storing  
1
2
Pick up the handset—OR—Press Speaker Phone (for FAX-737MC only).  
Press Search/Mute, then enter the first letter of the name you are looking for by using the dial  
pad.  
3
4
5
Press  
or  
to search the names that are displayed alphabetically.  
When the screen displays the name you want to call, press Fax Start to begin dialling.  
To hang up, replace the handset—OR—Press Speaker Phone (for FAX-737MC only).  
Redial  
If you are calling someone and the line is busy, you can retry the number by pressingRedial/Pause.  
1
2
3
Pick up the handset—OR—Press Speaker Phone (for FAX-737MC only).  
Press Redial/Pause.  
To hang up, replace the handset—OR—Press Speaker Phone (for FAX-737MC only).  
Pause  
Press Redial/Pause to insert a pause between digits to be dialled.  
If your fax machine is connected to a PABX, you may need to insert an additional number prefix  
(e.g. “9”) and a “pause” before each fax or telephone number to gain access to the outside line.  
(Australia & New Zealand only)  
When you press Redial/Pause, a dash “-” will appear on the display. By storing a pause, you can  
create a delay of 3.5 seconds.  
Tone/Pulse (Not avilable in New Zealand)  
If you have pulse dialling service, but need to send tone signals (for telephone banking, for example),  
follow the directions below. If you have touch tone service, you do not need this feature to send tone  
signals.  
1
2
Lift the handset and dial the number.  
When you are asked to enter any number, press #on the control panel of the machine. Any digits  
dialled after this sends tone signals.  
3
When you hang up, the machine returns to pulse dialling service.  
Telephone 31  
   
Answering a Call  
F/T (FAX/TEL) Mode  
When you share one line for your telephone and fax machine, in the F/T (FAX/TEL) mode, the fax  
machine can determine whether an incoming call is a fax or a telephone call. (See Answer Mode  
Answering Calls with the Speakerphone (Only for FAX-737MC)  
When the machine rings, instead of lifting the handset, press Speaker Phone. Speak clearly,  
toward the microphone. To end the call, press Speaker Phone.  
If you have a bad telephone line connection, the other party might hear your voice echoed during the  
call. Hang up and try the call again—OR—Pick up the handset.  
Mute  
1
2
3
Press Search/Mute to put a call on hold.  
You can replace the handset without disconnecting the call.  
Pick up the machine’s handset or press Speaker Phone (for FAX-737MC only) to release the  
call from hold.  
If you press Search/Mute without lifting the handset or pressing Speaker Phone (for  
FAX-737MC only), this key works as the Search key.  
You can select a music type or set to off the music during a call put on hold. (See  
Hook Key (Only for FAX-717/727)  
If you pick up the machine’s handset and press Hook when you are talking lifting the external  
telephone’s handset, now you can talk to the other party at the machine.  
32 Chapter 5  
         
6
Printing Reports  
Transmission Report and Journal Setting  
Two reports require initial setup in the Menu table: Transmission Verification Report and Journal  
Period. For initial setup:  
Press Menu/Set, 7, 1.  
1.XMIT≈REPORT  
OR—  
Press Menu/Set, 7, 2.  
2.JOURNAL≈PERIOD  
Customizing the Transmission Verification Report  
You can use the Transmission Report as proof that you sent a fax. This report lists the name or fax  
number of the receiving party, the time and date of transmission, and if the transmission was  
successful.  
When the feature is OFF, the report is printed automatically only if there’s an error during  
transmission. If the report indicates ERROR, send the document again. If the report indicates you  
should check the readability of certain pages, resend those pages.  
When the feature is ON, the report is printed with every fax you send.  
1
2
3
Press Menu/Set, 7, 1.  
Press or to select ON or OFF, and press Menu/Set.  
Press Stop/Exit.  
Setting the Journal Period  
You can set the machine to print activity reports at specific intervals (every 30 faxes, 6, 12, 24 hours,  
2 or 7 days). If you set the interval to OFF, you can print the report manualy. (See To Print a Report,  
page 34.)  
1
2
3
Press Menu/Set, 7, 2.  
Press and key to choose your setting and press Menu/Set.  
If you choose 7 days, the screen prompts you to choose a day at which to begin the 7-day  
countdown. Press or to choose your setting and press Menu/Set.  
4
5
Enter the time to begin printing, in 24-hour format (for example, enter 19:45 for 7:45 PM), and  
press Menu/Set.  
Press Stop/Exit.  
Printing Reports 33  
               
Using the Reports Key  
You can print the following lists and reports:  
Lists basic operational steps and functions.  
1.HELP≈LIST  
Lists names and numbers stored in One Touch and Speed  
Dial memory, in numerical order.  
2.QUICK≈DIAL  
3.FAX≈JOURNAL  
4.XMIT≈VERIFY  
5.TEL.INDEX  
Journal lists information about the last 30 incoming and  
outgoing faxes. TX means Transmit; RX means Receive.  
Choose if Transmission Verification Report is printed after  
all Faxes sent.  
Quick-dial list (above), alphabetically.  
Lists settings for INITIAL SETUP  
,
SETUP RECEIVE,  
,
6.USER≈SETTINGS  
SETUP SEND REPORT SETTING  
,
REMOTE FAX OPT (FAX-717/727),  
SETUP MSG CTR (FAX-737MC), SETUP MELODY  
(FAX-737MC) and MISCELLANEOUS  
.
Lists summary information and amount of occupied memory.  
7.MEMORY≈STATUS  
To Print a Report  
1
2
Make sure that there is no document in the Automatic Document Feeder.  
Press Copy/Reports, then enter the number (see list above) of the report you want to print. For  
example, press 6 to print the USER SETTINGS.  
3
Press Stop/Exit.  
34 Chapter 6  
               
7
Advanced Sending  
Advanced Operations  
Electronic Cover Page (Only for FAX-727/737MC)  
The cover page is sent to the receiving party’s machine. Your cover page includes the name stored  
in the One Touch or Speed Dial memory, if you have used this feature to start the call.  
The cover page indicates the fax is from your Station ID, and the number of pages you are sending.  
If you have COVERPG SETUP set to ON (see Always Send Cover Page, page 36), the number of  
pages on the cover page remains blank.  
You can select a comment to include on your cover page, or  
you can select 1.COMMENT OFF if you do not wish to  
1.COMMENT OFF  
2.PLEASE CALL  
3.URGENT  
include a comment.  
As well as using one of the comments shown on the right,  
you can also enter up to two customized messages, each 27  
page 37.)  
4.CONFIDENTIAL  
Cover Page for Next Fax Only  
Make sure Station ID is set up. (See Setting the Station ID, page 13.) This feature does not work  
without the Station ID.  
You can set the fax to send a cover page with a particular document. This cover page will include  
the number of pages in your document.  
1
2
3
4
5
6
Insert the document face down in the Automatic Document Feeder.  
Press Menu/Set, 3, 1.  
Press Menu/Set when the screen displays NEXT FAX ONLY.  
Press  
Press  
or  
or  
to select ON (or OFF), and press Menu/Set.  
to view the comment selections.  
1.COMMENT OFF  
2.PLEASE CALL  
3.URGENT  
Press Menu/Set when the screen displays your  
selection.  
7
Enter two digits to indicate the number of pages you are  
sending. (Enter 00 to leave the number of pages blank.)  
4.CONFIDENTIAL  
If you have made a mistake, press  
re-enter the number of pages.  
to back up and  
(user defined)  
(user defined)  
5.  
6.  
8
9
Press Menu/Set. The screen displays:  
ACCEPTED  
NEXT  
Press 1 if you want to select additional settings. The  
display returns to the SETUP SEND menu—OR—  
Press 2 if you are finished choosing settings, and go to  
Step 10.  
1.YES≈2.NO  
10 Enter the fax number you are calling and then press  
Fax Start.  
Advanced Sending 35  
         
Always Send Cover Page  
Make sure Station ID is set up. (See Setting the Station ID, page 13.) This feature does not work  
without the Station ID.  
You can set the machine to send a cover page whenever you send a fax. The number of pages in your  
fax is not included when you use this setting.  
1
2
3
Press Menu/Set, 3, 1.  
Press or to select ON (or OFF).  
Press Menu/Set when the screen displays COVERPAGE:ON. (If you select ON, a coverpage  
is always sent when you send a fax.)  
4
If you selected ON, the screen displays the cover page  
1.COMMENT OFF  
2.PLEASE CALL  
3.URGENT  
comment options. Press  
selections.  
or  
to view comment  
4.CONFIDENTIAL  
(user defined)  
(user defined)  
5.  
6.  
5
6
Press Menu/Set when the screen displays your  
selection. The screen displays:  
ACCEPTED  
NEXT  
Press 1 if you want to select additional settings. The  
display returns to the SETUP SEND menu—OR—  
Press 2 to exit if you are finished choosing settings.  
1.YES≈2.NO  
Using a Printed Cover Page  
If you prefer using a printed cover page that you can write on, you can print the sample page and  
attach it to your fax.  
1
2
Press Menu/Set, 3, 1.  
Press  
or  
to select PRINT SAMPLE, and press Menu/Set.  
        === COVER PAGE ===  
TO:  
FROM:  
FAX:  
TEL:  
           PAGE[S] TO FOLLOW  
COMMENT:  
36 Chapter 7  
   
Composing Your Own Comments  
1
2
3
4
5
Press Menu/Set, 3, 2. The screen displays: COVERPAGE NOTE.  
Use or to choose position 5 or 6 for your customized comment, and press Menu/Set.  
Use the dial pad to enter your customized comment. (See Entering Text, page 106.)  
Press Menu/Set. The screen displays:  
ACCEPTED  
NEXT  
Press 1 if you want to select additional settings. The  
display returns to the SETUP SEND menu—OR—  
Press 2 if you are finished choosing settings and exit.  
1.YES≈2.NO  
Overseas Mode  
Sometimes, when sending a fax to overseas numbers, problems can be experienced. This mode  
makes the machine work better for such calls.  
After you send a fax using this feature, the feature turns itself off.  
1
2
3
Insert the document face down in the Automatic Document Feeder.  
Press Menu/Set, 3, 5.  
ACCEPTED  
NEXT  
Press or to select ON (or OFF), and press  
Menu/Set when the screen displays your selection.  
1.YES≈2.NO  
The screen displays  
4
5
Press 1 if you want to select additional settings. The  
display returns to the SETUP SEND menu—OR—Press 2 if you have finished choosing  
settings, then go to Step 5.  
Enter the fax number you are calling, and press Fax Start.  
Memory Transmission  
This feature allows your machine to scan a fax into its memory and send it as soon as the scan is  
complete. This way, you don’t have to wait for the entire fax to be transmitted before you retrieve  
your document.  
1
2
Insert the document face down in the Automatic Document Feeder.  
Press Menu/Set, 3, 9.  
9.MEMORY TX  
3
To change the default setting, press  
select ON (or OFF) and press Menu/Set. Go to Step  
5—OR—For the next fax transmission only, press  
or  
to  
MEMORY≈TX:OFF  
SELECT≈≈≈≈≈≈≈SET  
or  
to select NEXT FAX ONLY and press  
Menu/Set.  
4
5
For the next fax only, press  
press Menu/Set.  
or  
to select ON (or OFF) and  
Press 1 to select additional settings. The display returns to the  
SETUP SEND menu—OR—Press 2 if you are finished choosing settings  
and go to Step 6.  
6
Enter fax number and press Fax Start.  
Advanced Sending 37  
             
If you get a OUT OF MEMORY message while scanning the first page of a fax,  
press Stop/Exit tocancel thescan. If you get a OUT OF MEMORY message while  
scanning in a subsequent page, you’ll have the option to press Fax Start to  
transmit the pages scanned so far, or to press Stop/Exit to cancel the operation.  
In this case, send the fax by the Manual Transmission.  
Depending on your typical faxes, OUT OF MEMORY errors can occur frequently.  
If this happens, change the Memory Transmission setting back to OFF  
.
Call Reservation (Only for FAX-727/737MC)  
You can send a fax and let the other party know that you want to speak to him after the fax  
transmission is completed. The other fax machine will ring as if it were receiving a telephone call;  
if the other party picks up the handset, your machine will ring. Lift the handset to have a  
conversation.  
If youset Call Reservationand Call BackmessagetoON, your machineleaves amessage if the other  
party does not answer.  
1
2
3
Insert the document face down in the Automatic Document Feeder.  
Press Menu/Set, 3, 6. The screen displays the current setting for Call Reservation.  
Press  
or  
to select ON (or OFF), and press Menu/Set when the screen displays your  
selection.  
4
If you set Call Reservation to ON, the screen displays  
ACCEPTED  
NEXT  
the current settingfor Call BackMessage. Press  
to select ON(or OFF), and pressMenu/Set when  
the screen displays your selection. The screen displays  
or  
1.YES≈2.NO  
5
Press 1 if you want to select additional settings. The  
display returns to the SETUP SEND menu—OR—  
Press 2 if you are finished choosing settings, and go to  
Step 6. The screen prompts you to enter the fax number  
you want to call.  
6
7
Enter the fax number, and press Fax Start.  
If you’ve set Call Reservation to ON, pick up your handset if the machine rings.  
You cannot use auto redial with Call Reservation. You cannot use Call  
Reservation with Delayed Transmission or with Polling. You must register your  
Station ID to set Call Back Message to ON  
.
Print Sample Call Back Message  
1
2
Press Menu/Set, 3, 6.  
Press or to select PRINT SAMPLE, and press Menu/Set.  
38 Chapter 7  
     
Delayed Transmission (Timer)  
You can use this function to send a fax up to 24 hours later.  
1
2
3
Insert the document face down in the Automatic Document Feeder.  
Press Menu/Set, 3, 7.  
Enter the time you want the fax to be sent, in 24-hour format (for example, enter 1945 for 7:45  
PM), and press Menu/Set.  
4
Press 1 if you want to select additional settings. The  
display returns to the SETUP SEND menu—OR—  
Press 2 if you are finished choosing settings and go to  
Step 5. The screen prompts you to enter the fax number.  
ACCEPTED  
NEXT  
1.YES≈2.NO  
5
Enter the fax number, and press Fax Start. The  
machine will wait until the time you have entered to  
send the fax.  
Next-Fax Reservation (Only for FAX-727/737MC)  
Even if your machine is receiving another fax, you can prepare to send your next fax. This way, you  
don’t have to wait for it to finish sending or receiving the other fax. You can dial this fax call  
manually, or by using Redial or One Touch dialling. (When you use One Touch Dial, only the  
memory location––not the name of the person you are calling––is displayed.)  
1
Insert the document face down in the Automatic Document Feeder. If necessary, press  
Resolution to adjust resolution.  
2
3
4
Enter the fax number, and press Fax Start.  
Press Menu/Set. The screen displays NEXT-FAX RESERVD.  
To cancel the reservation, remove the documents and press Stop/Exit.  
If you use Next-Fax Reservation, the machine will send a document without  
storing it in memory.  
You can’t use this feature if there is a document waiting in the feeder (possibly  
for Delayed Transmission or Polling Transmit), or when the timer has been  
interrupted.  
Advanced Sending 39  
     
Cancelling a Scheduled Job  
You can cancel tasks you’ve scheduled such as Timer or Polling Transmit.  
1
Press Menu/Set, 4. Any waiting jobs appear on the display. If no job is waiting, the screen  
displays NO JOB WAITING.  
2
If you have more than two jobs waiting, use  
Press Menu/Set when the screen displays your selection—OR—If you have only one job  
or  
to select the job you want to cancel.  
waiting, go to Step 3.  
3
4
Press 1 to cancel—OR—Press 2 to quit without cancelling.  
Press Stop/Exit.  
Interrupting Timer and Polled Transmit Jobs  
You can send a fax or make a copy now, even if you have the machine set to send a fax later, or if  
you have it set to be polled. However, you cannot use automatic redial or the Menu mode.  
1
2
3
4
5
6
Press Menu/Set, 5.  
Wait 2seconds, then remove the documents that are waiting inthe Automatic Document Feeder.  
Insert the document you want to send now in the Automatic Document Feeder.  
Enter the number for the fax you want to send now, and press Fax Start.  
After the transmission is finished, return the first document to the Automatic Document Feeder.  
Press Menu/Set, 5 to restore the timer.  
If you set Timer or Polled Transmit using the memory (that is, if you have already  
scannedthedocument into the machine’s memoryandwill send it fromthere), you  
don’t have to interrupt to send a fax or make a copy.  
Memory Security  
This feature allows you to prevent unauthorised access to the machine. When switched ON, Memory  
Security prohibits most functions. The following functions listed are available while Memory  
Security is switched ON.  
Receiving faxes into memory [limited by Memory Capacity].  
Scheduled Delayed Transmission*  
Polling*  
Fax Forwarding*  
Remote Retrieval  
* Provided it was set before Memory Security was switched ON.  
The stored documents will be saved for up to 15 hours in the event of a power  
failure (FAX-737MC). The stored documents will not be saved in the event of a  
power failure (FAX-717/727).  
40 Chapter 7  
       
Using Memory Security  
You must use a password to switch Memory Security ON and OFF.  
Setting Up Memory Security for the First Time  
1
2
3
Press Menu/Set, 0, 1.  
NEW≈PASSWD:  
ENTER≈≈≈SET  
Enter a 4-digit number as a password.  
Press Menu/Set.  
The screen prompts you to re-enter the password.  
VERIFY:  
4
5
6
Re-enter the password and press Menu/Set.  
ENTER≈≈≈SET  
Press  
or  
to choose SET SECURITY.  
Press Menu/Set.  
The screen prompts you to enter the password.  
PASSWORD:  
7
Enter a 4-digit password, followed by Menu/Set.  
This is the same as the security password of the  
machine already stored.  
ENTER≈≈≈SET  
The screen displays ACCEPTED for 2 seconds, followed by SECURE MODE - Memory Security  
is now switched ON.  
If the password you enter at Step 7 is incorrect, the screen would display  
WRONG PASSWORD. After 2 seconds the display will then return to  
Miscellaneous Menu. You must then switch ON Memory Security again. (See  
Changing the Memory Security Password  
1
2
3
Press Menu/Set, 0, 1.  
Press or to choose SET PASSWORD.  
Press Menu/Set.  
The screen prompts you to enter the old password.  
OLD≈PASSWD:  
ENTER≈≈≈SET  
4
5
6
Enter the current password.  
Press Menu/Set.  
Enter a 4-digit number as a new password.  
NEW≈PASSWD:  
ENTER≈≈≈SET  
7
Press Menu/Set.  
The screen prompts you to re-enter the new password.  
VERIFY:  
8
9
Enter the new password again and press Menu/Set.  
ENTER≈≈≈SET  
Press Stop/Exit.  
Advanced Sending 41  
 
Switching Memory Security ON  
1
2
3
Press Menu/Set, 0, 1.  
Press or to choose SET SECURITY.  
Press Menu/Set.  
The screen prompts you to enter the password.  
PASSWORD:  
4
Enter a 4-digit password, followed by Menu/Set.  
This is the same as the security password of the  
machine already stored.  
ENTER≈≈≈SET  
The screen displays ACCEPTED for 2 seconds, followed by SECURE MODE - Memory Security  
is now switched ON.  
If the password you enter at Step 4 is incorrect, the screen would display  
WRONG PASSWORD. After 2 seconds the display will then return to  
Miscellaneous Menu. You must press  
Security.  
1
and then start from Step 2 to set Memory  
Switching OFF Memory Security  
1
When Memory Security is switched ON, press  
Menu/Set.  
PASSWORD:  
ENTER≈≈≈SET  
2
Enter a 4-digit password and press Menu/Set.  
The screen displays ACCEPTED, then after 2 seconds the  
display reverts to normal. Memory Security is now switched OFF. Then all the data saved in the  
memory will be printed out.  
If the password you enter at Step 2 is incorrect, the screen would display  
WRONG PASSWORD. After 2 seconds the display will then return to displaying  
SECURE MODE. You must then start from Step 1 to switch OFF Memory Security.  
If you forget the Memory Security password, please contact your Brother dealer for service or the  
help number given with the warranty documentation.  
42 Chapter 7  
 
Multiple Resolution Transmission  
Use this feature to select separate resolution settings for each page of the fax you are sending. This  
could be useful if you are sending a fax with photos and letters, or some pages with small print and  
others with normal print. Resolution settings return to STANDARD after the fax is sent.  
1
2
3
Insert the document face down in the Automatic Document Feeder, then press Menu/Set, 3, 4.  
Use or to select resolution for page 1, and press Menu/Set.  
Repeat Step 2 for subsequent pages. Press Stop/Exit  
when you are finished. The screen displays:  
ACCEPTED  
NEXT  
4
Press 1 if you want to select additional settings. The  
display returns to the SETUP SEND menu—OR—  
Press 2 if you are finished choosing settings, and go to  
1.YES≈2.NO  
Step 5. The screen prompts you to enter the fax number you want to call.  
5
Enter the fax number you are calling, and press Fax Start.  
If you want to copy a document using multiple resolutions, press Copy/Reports  
in Step 5.  
Advanced Sending 43  
   
8
Advanced Receiving  
Operation from an External  
or Extension Telephone  
An external phone is a telephone that is plugged into the machine (either into the machine’s EXT  
socket or into the back of the connector that plugs into the telephone wall socket).  
An extension phone is another phone on the same phone number as the machine, but plugged into a  
different telephone wall socket. For example, the machine may be connected to a phone line in your  
study, and you may have another phone on the same line (and same phone number) in your kitchen.  
This feature enables you to answer the phone in the kitchen if it rings while you are making a coffee,  
knowing that you can transfer the call to the machine if the incoming call is a fax.  
If you answer a fax call on an external or extension phone, you can make your machine take over by  
using the Fax Receive Code. When you press the Fax Receive Code 5 1 ( 9 1 for New  
Zealand), the machine starts to receive a fax.  
If the machine answers a voice call and F/T pseudo-rings for you to take over, use the Telephone  
Answer Code # 5 1 (# 9 1 for New Zealand) to take the call at an extension phone. The Telephone  
Answer Code is used only in F/T mode. (You have to set Remote Code to ON in Menu/Set, 2, 4 to  
use 5 1 or # 5 1 ( 9 1 or # 9 1 for New Zealand).)  
If you answer a call, and no one is on the line, assume you are receiving a fax.  
If you are using the machine phone, press Fax Start, then hang up.  
If you are using an extension phone, press 5 1 ( 9 1 for New Zealand), wait for fax  
receiving tones (chirps), then hang up.  
If you are using an external phone, press 5 1 ( 9 1 for New Zealand) and wait for the phone  
to be disconnected (the screen displays RECEIVE) before you hang up. (Your caller will have  
to press Fax Start to send the fax.)  
If you accidentally pick up an extension phone when a fax message is being  
received, you may disrupt the transmission or render some portions unreadable.  
Extension telephones are not permittedinsome countries, insucha case the Telephone Answer Code  
will not work.  
The Remote Code also can be used by your callers. When you are using an external TAD, your  
outgoing message (OGM) should end with the statement “to send a fax, press 5 1 ( 9 1 for New  
For F/T (Fax/Tel) Mode Only  
When the machine is in F/T mode, it will use the F/T Ring Time (F/T pseudo-ringing) to alert you  
to a voice call.  
If you are at the machine, you can lift the handset to answer.  
If you are at an extension phone, you will need to lift the handset during the F/T Ring Time and  
press # 5 1 (# 9 1 for New Zealand) between the F/T pseudo-rings.  
If no one is on the line, or if someone wants to send you a fax, send the call back to the machine  
by pressing 5 1 ( 9 1 for New Zealand).  
44 Chapter 8  
                   
Remote Call Transfer  
In order to use the Activation Voice Code, you should first set REMOTE CODE (Menu/Set, 2, 4)  
This function works when you receive the incoming Voice call at the remote cordless phone  
externally connected to the fax machine. (See Connecting an External Telephone, page 7.) You can  
transfer voice call to the fax machine. But you can not transfer the incoming voice call from the fax  
machine to the cordless phone.  
To transfer telephone call to the fax machine  
When you pick up the voice call at remote cordless phone and would like to transfer it to the fax  
machine,  
1
2
Press Activation Voice Code 8 1 at remote cordless phone.  
The fax machine rings (pseudo-ring same as current F/T ring) and the display shows  
PICK UP PHONE.  
3
Pick up the handset and press Hook or Speaker Phone (for FAX-737MC only)—OR—Just  
press Speaker Phone(for FAX-737MC only) at the fax machine in order to transfer the voice  
call to the fax machine.  
Don’t hang up the call from the cordless phone until the voice call has been  
transferred to the fax machine. You will know when this is because you will no  
longer be able to hear or talk to the caller via the cordless phone. If you do not wait  
until this point before hanging up from the cordless phone, the call will be lost.  
If nobody answers at the fax machine, pseudo-ringing stops after 30 seconds. In that case, it may still  
be possible to speak with the caller from the cordless phone. Speech between the fax machine and  
the cordless phone (= intercom) is not possible.  
Advanced Receiving 45  
Changing Remote Codes  
Remote Codes might not work with some telephone systems. The preset Fax Receive Code is  
5 1  
(
9 1 for New Zealand). The preset Telephone Answer Code is # 5 1  
(# 9 1 for New Zealand). The  
preset Activation Voice Code is 8 1  
.
If you are always disconnected when accessing your external TAD remotely, try  
changing the Fax Receive Code from 5 1 9 1 for New Zealand) to # # #  
(
and the Telephone Answer Code from # 5 1 (# 9 1for New Zealand) to 1 1 1. You  
cannot use the same number for the Fax Receive Code, the Telephone Answer  
Code, and the Activation Voice Code.  
To change Remote Codes  
1
2
Press Menu/Set, 2, 4.  
Press or to select ON (or OFF), and press Menu/Set when the screen displays the  
setting you want.  
3
4
5
6
If you want to, enter a new Fax Receive Code, then press Menu/Set.  
If you want to, enter a new Telephone Answer Code, then press Menu/Set.  
If you want to, enter a new Activation Voice Code, then press Menu/Set.  
Press Stop/Exit.  
46 Chapter 8  
         
9
Telephone Service  
Telephone Service for Australia (Telstra® Duet)  
®
®
Distinctive Ringing (Telstra FaxStream Duet)  
This machine feature lets you use the Distinctive Ringing subscriber service offered by Telstra’s  
FaxStream® Duet, which allows you to have two separate telephone numbers on the one phone line.  
Each phone number has its own Distinctive Ringing pattern, so you know which phone number is  
ringing. This is one way you can have a separate phone number for your fax machine.  
Your fax machine has a Distinctive Ringing function, allowing you to dedicate one phone number  
just for receiving faxes.  
You can switch it off temporarily, then turn it back on. When you get a new fax  
number, make sure you reset this function.  
In order for Duet to work properly, you must set your receive mode to  
Manual and set the Distinctive Ringing to ON.  
To have your external TAD answer only the main number, the machine  
must be in Manual Mode.  
Flowchart Sequence of Incoming Call  
Incoming Call  
(either Voice or Fax)  
All extension phones ring,  
fax machine is silent.  
(The answer mode must  
be MANUAL.)  
Registered  
Duet (Fax) Number  
Main number (Voice Number)  
Fax machine automatically  
receives and prints fax  
message without ringing.  
Fax machine begins  
ringing on third ring.  
You answer the call  
Telephone Answering  
Device (TAD)  
answers the call.  
at an external phone  
or an extension phone  
or at the machine’s  
handset.  
Telephone Service 47  
       
Set the Distinctive Ringing to ON  
1
2
3
4
5
Disconnect the fax machine from any TAD or telephone company voice mail.  
Press Menu/Set, 0, 3. The screen displays the current setting of this feature.  
Press  
Press Menu/Set.  
Press Stop/Exit  
or  
to select ON (or OFF).  
.
If youset the DistinctiveRingingto ON, the receive mode will turnto Manual mode  
automatically.  
Only in the MC mode, even if you set the Distinctive Ringing to ON, the receive  
mode will not be changed.  
Caller ID (Caller IDentification)  
Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone  
number or name as the telephone rings. It is a fast way to screen your calls. You can respond quickly  
to calls you missed, because Caller IDs are received and stored in your fax machine memory.  
To get the Caller ID Service: apply for the Caller ID service at your local telephone  
company, if available.  
Advantages of Caller ID  
For Business  
All businesses profit from a quicker response to customer calls. Businesses that provide mail order  
services, memory-lending services or provide confidential information, can protect themselves from  
false orders or acceptance of false identification.  
At Home  
Residential customers can protect themselves from unwanted calls.  
How Does the Caller ID Work?  
The Caller ID Appears on the Display When Your Telephone Rings  
As your telephone rings, the display shows you the caller’s phone number or name. Once you pick  
up the handset, the caller’s ID disappears. You will see up to the first 16 characters of the number on  
the display.  
Helpful Hints  
If # UNAVAILABLE appears on the display, it means that the call came from outside your  
caller ID service area or a public phone. *  
If # WITHHELD appears on the display, it means the caller intentionally blocked the  
transmission of his/her ID. *  
If no caller ID was transmitted to your fax machine, PICK UP PHONE will remain on the  
display.  
* Depends on network Function.  
48 Chapter 9  
 
The Caller ID is Stored in Your Machine’s Memory  
The FAX can store a maximumof the last 30 incoming caller IDs in the memory, along with the time  
and date of reception, The 31st call will cause the oldest ID to be erased.  
The Caller ID information stored in the memory can be used for the following.  
Printing the Caller ID List.  
You can review calls you received by checking the Caller IDs in memory. This report will list  
the Date, Time, Phone Number (Caller ID), and type of Call (Comment).  
Viewing Caller ID List  
Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in,  
information about the first call is erased. You can scroll through Caller ID information to review  
those calls made to your FAX.  
1
2
Press Menu/Set, 0, 2.  
Press or to select DISPLAY ID and press Menu/Set.  
If the name was not received, it will not be displayed.  
Press or to scroll through the Caller ID memory to select the Caller ID you want to  
3
4
view and press Menu/Set.  
The next screen shows the caller’s telephone number and the date and time of the call.  
Press  
or  
to return to the Caller ID listingOR—Press Stop/Exit to exit.  
Printing Caller ID List  
1
2
3
Press Menu/Set, 0, 2.  
Press or to select PRINT REPORT.  
Press Menu/Set.  
Returning a Call from the Log  
You can scroll through the Caller ID Log and select a call to return automatically.  
1
2
Press Menu/Set, 0, 2.  
Press or to select DISPLAY ID and press  
Menu/Set.  
If the name was not received, it will not be displayed.  
Press or to scroll through the Caller ID Log  
DISPLAY≈ID  
SELECT≈≈≈≈≈≈≈SET  
3
01≈MARY≈HENDERSON  
01≈9082438436  
and when you see a call you want to return  
immediately, press Menu/Set.  
01≈02/01≈12:00  
DIAL:PRESS≈START  
4
5
To begin dialling, press Fax Start.  
Begin speaking when the other party answers.  
This feature may not be available in certain area.  
Telephone Service 49  
Telephone Service for New Zealand  
FaxAbility  
FaxAbility is a service offered by Telecom that allows you to have an additional number on one  
phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can  
identify the number being called by its ring.  
How Will the Fax Machine Treat All Other Numbers?  
FaxAbility mode ensures that the machine will answer calls to the FaxAbility (secondary) number.  
When a call comes in to your main number, all the phones will ring. You can set an external  
answering device (TAD) to answer calls on the other number(s). (See the chart in the following  
page.)  
If you change the answer mode on the fax machine to FAX/TEL (F/T) or FAX ONLY mode, that  
setting will override the FaxAbility setup. In FAX/TEL (F/T) or FAX ONLY mode, your fax  
machine will answer all the phone numbers (including its own ring pattern).  
What is the Advantage of Using the FaxAbility Function?  
Using FaxAbility is the most efficient way to receive both fax and telephone calls on the same line.  
It is much easier for your callers who dial manually. The fax machine will answer with receiving  
tones so they will not have to press an Fax Receive Code. And the people who call to talk on your  
main number will not have to talk to your fax machine. Basically, it gives you two independent  
numbers without the higher cost of a second line.  
How Does FaxAbility Work?  
Your telephone number will have the standard ring pattern of long, long tone, while the new number  
will have a ring pattern of long, silence, long, etc. When FaxAbilityis ON, you will not hear the first  
ring of all incoming calls on the fax machine. Extension phones will ring as usual. If the fax machine  
recognizes the ring pattern, all ringing will stop and the fax machine will answer and automatically  
receive the fax message. Otherwise, you will hear the extension phones and the fax machine continue  
to ring. The fax machine always listens to the ring pattern before it answers, so do not pick up the  
phone during that time. You will quickly learn to recognize the ring pattern for faxes, so you will not  
be tempted to answer that number. Either you or a telephone answering device can answer the main  
number(s).  
50 Chapter 9  
   
Flowchart Sequence of Incoming Call  
Incoming Call  
All extension phones ring,  
fax machine is silent.  
(The answer mode should  
be MANUAL.)  
Registered  
FaxAbility Number  
Main number  
Fax machine automatically  
receives and prints fax  
message.  
Fax machine begins  
ringing on third ring.  
Telephone Answering  
You answer the call  
at an external phone.  
Device (TAD)  
answers the call.  
How to Turn FaxAbility OFF or ON  
The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom.  
To change the setting, repeat Steps 1-3; Step 2 is where you can select either ON or OFF.  
Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions.  
If you have FaxAbility Service but don’t have Call Waiting, you need do nothing at this stage.  
If you do have Call Waiting as well as FaxAbility, set the Call Waiting menu option to ON. See  
below. The machine can suspend Call Waiting when incoming faxes are being sent to you.  
1
2
Set the fax machine to Manual Mode.  
Press Menu/Set, 0, 3.  
3.FAXABILITY  
FAXABILITY:OFF  
FAXABILITY:ON  
3
Press  
or  
to select ON (or OFF).  
4
Press Menu/Set.  
Only when FAXABILITY is set ON, Call Waiting can  
CALL WAITING:OFF  
CALL WAITING:ON  
be selected ON.  
In case of FAXABILITY is set OFF, Call Waiting is  
automatically OFF without choice.  
5
6
Press Menu/Set.  
Press Stop/Exit.  
Telephone Service 51  
Caller ID (Caller IDentification)  
Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone  
number as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls  
you missed, because Caller IDs are received and stored in your machine’s memory.  
To get the Caller ID Service: apply for the Caller ID service at your local  
telephone company, if available.  
Advantages of Caller ID  
For Business  
All businesses profit from a quicker response to customer calls. Businesses that provide mail order  
services, memory-lending services or provide confidential information, can protect themselves from  
false orders or acceptance of false identification.  
At Home  
Residential customers can protect themselves from unwanted calls.  
How Does the Caller ID Work?  
The Caller ID Appears on the Display When Your Telephone Rings  
As your telephone rings, the display shows you the caller’s phone number. Once you pick up the  
handset, the caller’s ID disappears. You will see up to the first 16 characters of the number on the  
display.  
Helpful Hints  
If # UNAVAILABLE appears on the display, it means that the call came from outside your  
caller ID service area. *  
If # WITHHELD appears on the display, it means the caller intentionally blocked the  
transmission of his/her ID. *  
If no caller ID was transmitted to your fax machine, PICK UP PHONE will remain on the  
display.  
* Depends on network Function.  
Viewing Caller ID List  
Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in,  
information about the first call is erased. You can scroll through Caller ID information to review  
those calls made to your fax machine.  
1
2
Press Menu/Set, 0, 2.  
Press or to select DISPLAY ID and press Menu/Set.  
If the name was not received, it will not be displayed.  
Press or to scroll through the Caller ID memory to select the Caller ID you want to  
view and press Menu/Set.  
The next screen shows the caller’s telephone number and the date and time of the call.  
3
4
Press  
or  
to return to the Caller ID listing—OR—Press Stop/Exit.  
52 Chapter 9  
Printing Caller ID List  
1
2
3
Press Menu/Set, 0, 2.  
Press or to select PRINT REPORT.  
Press Menu/Set.  
If you use the Caller ID for Dial back…  
Please be sure that you use appropriate dialling procedures for local and  
national call.  
Please be sure that you make sure of the details of the exact number to be  
called back, and the need to insert prefix(es) for manual dialling.  
Please understand that you machine may not display precisely the digits to be  
called.  
Returning a Call from the Log  
You can scroll through the Caller ID Log and select a call to return automatically.  
1
2
Press Menu/Set, 0, 2.  
Press or to select DISPLAY ID and press  
Menu/Set.  
If the name was not received, it will not be displayed.  
Press or to scroll through the Caller ID Log  
DISPLAY≈ID  
SELECT≈≈≈≈≈≈≈SET  
3
01≈MARY≈HENDERSON  
01≈9082438436  
and when you see a call you want to return  
immediately, press Menu/Set.  
01≈02/01≈12:00  
DIAL:PRESS≈START  
4
5
To begin dialling, press Fax Start.  
Begin speaking when the other party answers.  
This feature may not be available in certain area.  
Telephone Service 53  
Telephone Service for Some Countries  
Distinctive Ringing (For Singapore and Hong Kong)  
This fax machine feature lets you use the Distinctive Ringing subscriber service offered by some  
telephone companies, which allows you to have several telephone numbers on one phone line. Each  
phone number has its own Distinctive Ringing pattern, so you’ll know which phone number is  
ringing. This is one way you can have a separate phone number for your fax machine.  
Your fax machine has a Distinctive Ringing function, allowing you to dedicate one phone number  
just for receiving faxes. You’ll need to set Distinctive Ringing to ON.  
You can switch it off temporarily, then turn it back on. When you get a new fax  
number, make sure you reset this function.  
The fax machine will answer only calls to the Distinctive Ringing number.  
To have your external TAD answer only the main number, the fax machine must  
be in Manual Mode.  
In FAX/TEL (F/T) or FAX ONLY mode, thefax machine will answer all numbers  
on the phone line.  
If youset the DistinctiveRingingto ON, the receive mode will turnto Manual mode  
automatically.  
Only in the MC mode, even if you set the Distinctive Ringing to ON, the receive  
mode will not be changed.  
Setting the Distinctive Ringing  
1
2
3
4
Press Menu/Set, 0, 3.  
Press or to select ON (or OFF).  
Press Menu/Set.  
Press Stop/Exit.  
Caller ID (For Singapore, Hong Kong and Philippine)  
The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many  
local phone companies. This service provides you, by means of the screen display, the telephone  
number (or name) of your caller as the line rings.  
After a few rings, the screen displays the telephone number of your caller (or name, if available).  
Once you pick up the handset, the Caller ID information disappears from the screen, but the call  
information remains stored in the Caller ID memory.  
You will see the first 16 characters of the number or name.  
# UNAVAILABLE display means call originates outside your Caller ID service area.  
# WITHHELD display means the caller has intentionally blocked transmission of information.  
PICK UP PHONE display remains on the screen when no Caller ID information was  
transmitted.  
If both the name and number are received, the screen displays only the name.  
You can print a list of Caller ID information received by; your machine.  
Caller ID service varies with different carriers. Call your local phone company to  
determine the kind of service available in you area.  
54 Chapter 9  
 
Viewing Caller ID List  
Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in,  
information about the first call is erased. You can scroll through Caller ID information to review  
those calls made to your machine.  
1
2
Press Menu/Set, 0, 2.  
Press or to select DISPLAY ID and press Menu/Set.  
If the name was not received, it will not be displayed.  
Press or to scroll through the Caller ID memory to select the Caller ID you want to  
3
4
view and press Menu/Set.  
The next screen shows the caller’s telephone number and the date and time of the call.  
Press  
or  
to return to the Caller ID listingOR—Press Stop/Exit.  
Printing Caller ID List  
1
2
Press Menu/Set, 0, 2.  
Press or to select PRINT REPORT and press Menu/Set.  
Returning a Call from the Log  
You can scroll through the Caller ID Log and select a call to return automatically.  
1
2
Press Menu/Set, 0, 2.  
Press or to select DISPLAY ID and press  
Menu/Set.  
If the name was not received, it will not be displayed.  
Press or to scroll through the Caller ID Log  
DISPLAY≈ID  
SELECT≈≈≈≈≈≈≈SET  
3
01≈MARY≈HENDERSON  
01≈9082438436  
and when you see a call you want to return  
immediately, press Menu/Set.  
01≈02/01≈12:00  
DIAL:PRESS≈START  
4
5
To begin dialling, press Fax Start.  
Begin speaking when the other party answers.  
This feature may not be available in certain area.  
Telephone Service 55  
10 Polling  
Polling is the process of retrieving faxes from another machine. You can use your  
machine to “poll” other machines, or you can have someone poll your machine.  
All parties involvedinpollingneedtoset uptheir machines toaccommodate polling. Whensomeone  
polls your machine to receive a fax, they pay for the call; if you poll someone’s fax machine to  
receive a fax, you pay for the call. (See Polled Transmit, page 58.)  
Polling Receive  
Setup for Polling Receive (Standard)  
Polling Receive is when you call another fax machine to receive a fax from it.  
1
2
Press Menu/Set, 2, 7. The screen displays  
Press or to choose STANDARD, and press  
Menu/Set.  
POLLING:STANDARD  
SELECT & SET  
The screen prompts you to enter the fax number you  
want to poll, and then to press Fax Start.  
3
Enter the fax number you are polling, and press Fax Start.  
The screen displays DIALLING.  
Setup for Polling Receive with Secure Code  
You need to make sure you are using the same ID number as the other party.  
1
2
Press Menu/Set, 2, 7.  
Press or to choose SECURE, and press  
Menu/Set.  
Enter a four-digit number.  
POLLING:SECURE  
3
4
5
This is the same as the security code of the fax machine you are polling.  
Press Menu/Set.  
The screen prompts you to enter the fax number you want to poll, and then to press Fax Start.  
Enter the fax number, and press Fax Start.  
56 Chapter 10  
       
Setup Delayed Polling Receive  
You can set your machine to begin Polling Receive at a later time.  
1
2
Press Menu/Set, 2, 7.  
Press or to choose TIMER, and press  
Menu/Set.  
POLLING:TIMER  
3
4
The screen prompts you to enter the time you want to begin polling.  
Enter the time (in 24-hour format) you want to begin polling.  
For example, enter 21:45 for 9:45 PM.  
5
6
Press Menu/Set.  
The screen prompts you to enter the fax number you are polling and then to press Fax Start.  
Enter the fax number, and press Fax Start. The machine makes the polling call at the time you  
entered.  
You can set up only one Delayed Polling.  
Sequential Polling  
Your machine can request documents from several fax units in a single operation. You just specify  
several destinations in Step 4. Afterward, a Sequential Polling Report will be printed.  
1
2
Press Menu/Set, 2, 7. The screen displays  
Press or to choose STANDARD, SECURE  
POLLING:STANDARD  
or TIMER, and press Menu/Set when the screen  
displays the setting you want.  
3
If you selected STANDARD, the screen prompts you to enter the fax number you want to poll,  
and then to press Fax Start.  
If you selected SECURE, enter a four-digit number and press Menu/Set.  
If you selected TIMER, enter the time (in 24-hour format) you want to begin polling and  
press Menu/Set.  
4
5
Specify the destination fax machines, which you wish to poll by using One Touch, Speed Dial,  
Search or a Group. For example, for One Touch3and Speed Dial location 09, press One Touch  
Dial key 3, Search/Mute, # and 09. (See Dialling a Number, page 21.)  
Press Fax Start.  
Your machine polls each number or group number in turn for a document.  
Polling 57  
   
Cancelling a Scheduled Job  
This function allows you to cancel tasks that you’ve scheduled such as Delayed Fax, Delayed Polling  
Receive or Polling Transmit.  
1
Press Menu/Set, 4. Any waiting jobs appear on the display. If nothing is waiting, the screen  
displays NO JOB WAITING.  
2
If you have more than two jobs waiting, use  
Menu/Set when the screen displays your selection—OR—If you have only one job waiting, go to  
or  
to select the job you want to cancel. Press  
Step 3.  
3
4
Press 1 to cancel—OR—Press 2 to exit without cancelling.  
Press Stop/Exit.  
Polled Transmit  
Polling Transmit is when you set up your fax machine to wait with a document so another fax  
machine can retrieve it.  
1
2
3
Insert the document to be retrieved in the Automatic Document Feeder.  
Press Menu/Set, 3, 8. The screen displays  
POLLING:STANDARD  
SELECT & SET  
Press  
or  
to choose STANDARD, and press  
Menu/Set.  
4
5
Press 1 to select DOC if you want your machine to  
scan the printed document at the time it is polled  
OR—Press 2 to select MEMORY.  
1.DOC 2.MEMORY  
ACCEPTED  
Press 1 if you want to select additional settings. The  
display returns to the SETUP SEND menu—OR—  
Press 2 if you are finished choosing settings and go to  
Step 6.  
NEXT  
1.YES 2.NO  
6
Press Fax Start. The screen displays POLLED WAITING.  
If you do not store the polled document into memory in Step4, the polled document  
remains on the Automatic Document Feeder until your machine is polled.  
However, you can “interrupt” it to send another fax. (See Interrupting Timer and  
The document on the Automatic Document Feeder can only be polled once unless  
they had been stored in memory.  
58 Chapter 10  
       
Setup for Polling Transmit with Secure Code  
When you set POLLING:SECURE to ON, anyone who polls your machine must enter the polling  
ID number.  
1
2
3
Insert the document face down in the Automatic Document Feeder.  
Press Menu/Set, 3, 8.  
Press  
Menu/Set.  
or  
to choose SECURE, and press  
POLLING:SECURE  
4
5
Enter a four-digit number, and press Menu/Set.  
Press 1 to select DOC if you want your machine to  
scan the printed document at the time it is polled  
OR—Press 2 to select MEMORY.  
1.DOC 2.MEMORY  
ACCEPTED  
6
7
Press 1 if you want to select additional settings. The  
display returns to the SETUP SEND menu—OR—  
Press 2 if you are finished choosing settings and go to  
Step 7.  
NEXT  
1.YES 2.NO  
Press Fax Start and wait for the fax to be polled.  
Secure Polling  
Secure Polling is a way to keep your documents from “falling into the wrong hands” while the fax  
machine is set up for polling. You can use Secure Polling only with another Brother fax machine.  
Your four-digit ID number must be entered on the fax machine that polls for your documents.  
Some machines do not respond to the polling function.  
Polling 59  
 
11 Remote Fax Options  
(Only for FAX-717/727)  
This chapter is for Model FAX-717/727. If you have model FAX-737MC your remote fax options  
are handled by the Message Centre. (See Message Centre (Only for FAX-737MC), page 65.)  
Setting Fax Storage  
If you set Fax Storage to ON, you will be able to retrieve fax messages from another location, using  
Fax Forwarding or Remote Retrieval functions. The screen will indicate when you have a fax stored  
in memory.  
1
2
Press Menu/Set, 8, 2. The screen prompts you to choose fax settings.  
Press  
or  
to select ON (or OFF), and press Menu/Set when the screen displays your  
selection.  
3
Press Stop/Exit.  
If there are faxes in memory when you turn the Fax Storage OFF, the screens  
prompts you to erase any faxes in memory. (See Printing a Fax from Memory  
If you press  
in memory has not been printed before, it will be printed first, and then erased. If  
you press , data is not erased, and Fax Storage remains on.  
1, all fax data is erased and Fax Storage is turned off. If the fax data  
2
Fax Forwarding  
You cannot use Fax Forwarding or Remote Retrieval when “Fax Storage” is set to  
OFF  
.
Programming a Fax Forwarding Number  
When Fax Forwarding is set to ON, your fax machine stores the received fax in memory, then dials  
the fax machine phone number you have programmed, and forwards the fax message.  
1
2
Press Menu/Set, 8, 1.  
Press or to select ON (or OFF), and press Menu/Set.  
The screen prompts you to enter the number of the fax machine where faxes will be forwarded.  
Enter the forwarding number (up to 20 digits), and press Menu/Set.  
Press Stop/Exit.  
3
4
60 Chapter 11  
           
Remote Retrieval  
You can call your machine from any touch tone phone (or remote Group 3 fax machine) and use a  
Remote Access Code and other button presses in order to check the receiving status, retrieve fax  
messages or change settings.  
To receive faxes or the Memory Status List at your location, you must call from a fax machine using  
touch tone. For convenience, you can retrieve faxes and the Status List from a touch tone phone by  
having them sent to a fax machine.  
For example, if your hotel room does not have a fax machine, you can enter the number of the fax  
machine at the hotel’s Front Desk.  
Setting the Remote Access Code  
Enter your Remote Access Code when the fax machine picks up your call, so you can access features  
remotely. The default code is inactive code (--- ).  
1
2
Press Menu/Set, 8, 3.  
Enter a three-digit code using number keys 0-9, and #, and press Menu/Set.  
The cannot be changed. Do not use the same digits that appear in your Fax Receive Code,  
Telephone Answer Code or Activation Voice Code.  
3
Press Stop/Exit.  
Using Your Remote Access Code  
1
2
Dial your fax machine phone number from a touch tone phone.  
When your fax machine answers and beeps, immediately enter your Remote Access Code  
(3 digits followed by ).  
3
4
The fax machine signals if there are any messages received:  
1 long beep—Fax message(s)  
No long beep—no messages  
The fax machine then prompts you with two short beeps to enter a command. If you wait longer  
than 30 seconds to enter a command, the machine hangs up. If you enter an invalid command,  
the machine beeps three times.  
5
6
Press 9 0 to reset the machine when you finish.  
Hang up.  
If your fax machine is set to MANUAL mode, you can access your machine  
remotely by phoning it and letting it ring for about 100 (50 in Australia) seconds.  
Your fax machine will answer the phone after 100 (50 in Australia) seconds of  
ringing, and you then have 30 seconds to enter your Remote Access Code.  
Remote Fax Options (Only for FAX-717/727) 61  
       
Remote Commands  
Follow the commands below to access features remotely. When you call the fax machine and enter  
your Remote Access Code (3 digits followed by ), the systemwill signal you with two short beeps  
to enter a remote control command.  
Remote control commands  
Detail Operation  
95 Change Fax Forwarding  
Setting  
1 OFF  
If you hear one long beep, the change is accepted. If you hear  
three short beeps, you cannot change it because the  
conditions (ex. registering fax forwarding) have not been  
completed. You can register your fax forwarding number by  
using 4.FAX FWD NO. Once you have registered the  
number, the machine will automatically turn to “FAX  
FWD:ON” mode. Then, receive a Memory Status List by  
entering 961. Check the List to make sure the Fax  
Forwarding number you registered is correct. Now the  
machine will start Fax Forwarding.  
2 Fax forwarding  
4 FAX FWD No.  
6 FAX STORAGE ON You can set FAX STORAGE ON or OFF. (Switching Fax  
Storage OFF is only possible if there are no faxes stored in  
the memory, or if all faxes have been erased using Remote  
7 FAX STORAGE OFF  
Control 9 6 3.)  
96 Retrieve FAX  
1 Memory Status List  
You must use a remote fax machine in order to receive a List  
of stored fax message(s).  
2 Retrieve all FAX  
3 Erase FAX in the  
memory  
If you hear one long beep, you can erase fax message(s) from  
the memory.  
97 Check the receiving status  
You can check whether your fax machine has received any  
faxmessage(s). If yes, youwill hear one long beep. If no, you  
will hear three short beeps.  
1 DOC  
98 Change Answer Mode  
If you hear one long beep, you can change the answer mode.  
If you hear three short beeps, you cannot change it.  
(Example: There is no TAD MSG when you want to change  
to TAD mode.)  
1 TAD  
2 F/T  
3 FAX  
90 Exit  
After a long beep, you can exit remote control.  
62 Chapter 11  
 
Retrieving the Memory Status List  
You can retrieve the Memory Status List from a remote fax machine to see if you have any fax  
messages.  
1
2
3
4
Dial your fax machine’s number.  
When you hear the beep, immediately enter your Remote Access Code (3 digits followed by ).  
When you hear two short beeps, use the dial pad to press 9 6 1.  
Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want  
the Memory Status List forwarded, and then press # #.  
You cannot use and  
press  
#
as dial numbers. However, if you want to store a pause,  
#
.
5
After you hear your fax machine beep, hang up and wait.  
Your fax machine calls the remote fax machine and sends the Memory Status List. The remote  
fax machine prints the List.  
Retrieving Fax Messages  
1
2
3
4
Dial your fax machine’s number.  
When you hear the beep, immediately enter your Remote Access Code (3 digits followed by ).  
As soon as you hear two short beeps, use the dial pad to press 9 6 2.  
Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want  
your fax messages forwarded to, and then press # #.  
You cannot use and  
press  
#
as dial numbers. However, if you want to store a pause,  
#
.
5
After you hear your fax machine beep, hang up and wait.  
Your fax machine calls the remote fax machine and sends the stored documents. The remote fax  
machine prints your fax messages.  
Remote Fax Options (Only for FAX-717/727) 63  
Changing the Fax Forwarding Number  
You can change the default setting of your fax forwarding number from a remote fax machine.  
1
2
3
4
Dial your fax machine’s number.  
When you hear the beep, immediately enter your Remote Access Code (3 digits followed by ).  
When you hear two short beeps, use the dial pad to press 9 5 4.  
Enter the new number of the remote fax machine where you want your fax messages forwarded,  
and then press # #.  
You cannot use and  
press  
#
as dial numbers. However, if you want to store a pause,  
#
.
5
6
7
To retrieve the Memory Status List, when you hear two short beeps, use the dial pad to press  
9 6 1.  
Use the dial pad to enter the number of the remote fax machine (up to 20 digits), and then press  
# #.  
After you hear your fax machine beep, hang up and wait.  
Your fax machine calls the remote fax machine. Your fax machine then sends the Memory  
Status List showing the new forwarding number to the remote fax machine.  
8
Check the forwarding number.  
If the forwarding number is incorrect, return to Step 1 to reset it.  
64 Chapter 11  
12 Message Centre  
(Only for FAX-737MC)  
Message Centre Mode  
Message Centre Mode allows you to store incoming fax and voice messages in a flexible memory.  
The memory stores 15 minutes of voice messages, or up to 20 pages of fax messages. The actual  
number of pages stored in memory varies depending on the content and the resolution used. Memory  
is shared between fax and voice messages, which are stored on a “first-come, first-served” basis. Any  
voice or fax message can be retrieved remotely.  
You must record an Outgoing Message in order to use the Message Centre Mode. (See Recording  
Flexible Memory Settings (Message Store)  
Message Centre Mode offers you six flexible memory settings, so that you can decide which kinds  
of messages you want to receive.  
1. DOC:ON, VOICE:ON Both voice and fax messages are stored. You can use the Fax  
Forwarding or Paging features and retrieve voice and fax messages  
remotely.  
2. DOC:ON, VOICE:EXT You need an external answering machine connected to the fax  
machine for this setting. Fax messages are stored in the Message  
Centre memory, but voice messages are stored in your external  
answering machine. Retrieve voice messages from the external  
answering machine. You cannot use the Paging feature for voice  
message with this setting.  
3. DOC:ON, VOICE:OFF All memory is used to store fax messages—no voice messages will  
be stored.  
4. DOC:OFF, VOICE:ON All memory is used to store voice messages—no fax messages will  
be stored. Incoming faxes will be printed on paper. You can use the  
Paging feature, and retrieve voice messages remotely.  
5. DOC:OFF, VOICE:EXT You need an external answering machine connected to the fax  
machine for this setting. Incoming faxes are not stored in memory,  
but will be printed on paper. Voice messages are stored in the  
external answering machine.  
6. DOC:OFF, VOICE:OFF Incoming faxes are not stored in memory, but will be printed on  
paper. Voice calls are not stored in memory.  
Setting Up Message Centre  
You must set up Message Centre in the following order:  
1
2
3
Set the Message Store.  
Record the Message Centre’s Outgoing Message (MSG CTR OGM).  
Activate Message Centre (MC) Mode by pressing  
.
Message Centre (Only for FAX-737MC) 65  
               
Setting the Message Store  
Select the setting from the descriptions of “Flexible Memory Settings”.  
1
2
Press Menu/Set, 8, 1. The screen prompts you to choose a DOC (Document) setting.  
Press or to select ON (or OFF), and press Menu/Set.  
The screen prompts you to choose a VOICE setting.  
Press or to select your setting from the list (ON, OFF or EXT), and press Menu/Set  
3
4
when the screen displays your selection.  
Press Stop/Exit.  
Recording the Message Centre’s Outgoing Message  
(MSG CTR OGM)  
Recording the Message Centre’s Outgoing Message (MSG CTR OGM) is the second step you need  
to follow before you can turn on the Message Centre. Make sure your OGM (Outgoing Message) is  
less than 20 seconds long.  
1
2
Press Menu/Set, 8, 3. The screen prompts you to choose an OGM.  
Press or to reach MSG CTR OGM.  
This is the only setting you can select if you want to turn the Message Centre on.  
3
4
5
Press Menu/Set.  
Press or  
to select RECORD MSG and press Menu/Set.  
Pick up the handset to record a message.  
For example: Hello. We are unable to take your call at this time. Please leave a message after  
the signal. If you wish to send a fax, please press the start button on your machine.  
6
7
Press Stop/Exit and replace the handset. The Message Centre plays your OGM.  
Press Stop/Exit.  
Listening the Outgoing Message (OGM)  
1
2
Press Menu/Set, 8, 3.  
Press or to select MSG CTR OGM (or FAX/TEL OGM or PAGING OGM), and  
press Menu/Set when the screen displays your selection.  
3
4
Press  
or  
or  
to select PLAY MSG and press Menu/Set. Adjust volume by pressing  
.
Press Stop/Exit.  
66 Chapter 12  
         
Erasing the Outgoing Message (OGM)  
1
2
Press Menu/Set, 8, 3.  
Press or to select MSG CTR OGM (or FAX/TEL OGM or PAGING OGM), and  
press Menu/Set when the screen displays your selection.  
Press or to select ERASE MSG and press Menu/Set.  
3
4
5
Press 1 to erase the OGM—OR—Press 2 to exit without erasing.  
Press Stop/Exit.  
Activating Message Centre Mode  
Press and hold  
until the button lights and the screen displays MC:MSG CTR.  
When  
light is out, the Message Centre is off. (See Setting Up Message Centre, page 65.)  
Message Indicator  
The  
light flashes when you have new messages and/or faxes waiting for your review.  
The LCD screen displays the total number of voice  
(including recorded conversations) and/or fax messages  
stored in Message Centre memory.  
VOICE:03 DOC:02  
If you press the flashing  
to turn off the Message Centre  
PRINT DOC?  
1.YES 2.NO  
before getting your new messages, they won’t be lost. The  
new messages will be played automatically and the LCD  
will ask you to acknowledge the new faxes:  
Press 1to print (and automatically delete) the faxes from memory—OR—Press 2 to save the faxes  
in memory until printing is convenient.  
What Happens When the Memory Is Full...  
If the memory becomes full when you have set your machine to Message Centre  
mode, the machine will change to F/T mode automatically. In this mode, the  
machine can accept incoming faxes automatically. Then, if your machine should  
run out of paper, the answer mode will shift automatically to manual mode. In  
manual mode the call is not answered, so your caller will know to try again later.  
Out of Recording Paper and Memory Full  
[Answer Mode] Message Centre Mode  
F/T Mode  
Manual Mode  
Out of Recording Paper  
and Memory Full  
Memory Full  
Print the Memory Status List and select the itemto be cleared. This will clear space for newmessages  
and faxes to be stored in memory. (See Printing Reports, page 33.)  
Message Centre (Only for FAX-737MC) 67  
   
Playing Voice Messages  
Follow the steps below to listen to voice messages.  
1
Press Play/Record. Adjust volume by pressing  
All new messages are played in the order they were recorded. The display shows the number of  
the current message, and the total number of messages.  
or  
.
If Caller ID information was received, the machine beeps during the message and displays the  
Caller ID information for one second.  
During playback, the screen displays the time and date the message was recorded.  
2
3
Press (RWD) at the end of the message to repeat a message. Use #(FWD) to skip to the next  
message. You can press and # repeatedly until you reach the message you want to play.  
Press Stop/Exit.  
Printing a Fax Message  
Once you print a new fax message stored in memory, it is erased from the memory automatically.  
1
2
Press Play/Record. After two seconds, the machine begins to play voice messages.  
After playing voice messages, the display asks if you  
want to print fax messages that are in the memory.  
There is no display if there are no faxes.  
PRINT DOC?  
1.YES 2.NO  
3
To print the fax messages, press 1OR—Press 2 to  
exit without printing.  
Backup Printing Option  
When you choose DOC:ON in the Message Centre mode, all incoming fax messages are stored in  
the available memory for retrieval. To print a backup copy automatically, turn this option on.  
1
2
Press Menu/Set, 8, 2. The screen prompts you to select a setting.  
Press or to display ON (or OFF), and press Menu/Set when the screen displays your  
selected setting.  
3
Press Stop/Exit.  
68 Chapter 12  
     
Erasing Messages  
If youchoose toerase all faxmessages, themachine will print anypreviouslyunprinted fax messages  
before erasing them from memory. Fax messages cannot be erased individually.  
You can erase voice messages individually, or all at once.  
To erase voice messages individually  
1
Press Play/Record. The machine beeps and begins message playback. Each message is  
preceded by one long beep, and followed by two short beeps.  
2
To erase a specific message, press Erase immediately  
after the two short beeps, or while the message is  
playing. The screen prompts:  
ERASE THIS MSG.?  
1.YES 2.NO  
3
4
Press 1 to erase the message—OR—Press 2 to exit  
without erasing.  
Press Stop/Exit.  
To erase messages all at once  
1
Press Erase. The screen prompts you to choose what  
kind of messages you want to erase.  
ERASE ALL VOICE?  
SELECT  
& SET  
2
Press  
or  
to select erasing all voice messages  
(ALL VOICE), all document messages (ALL DOC.),  
or all messages—both voice and fax—(ALL MSG), and press Menu/Set.  
3
Press 1 to erase—OR—Press 2 to exit without erasing.  
Setting the Maximum Time for Incoming Messages  
Your machine comes set to receive voice messages up to 30 seconds long. You can change this  
setting to any length from 20 seconds to 60 seconds in 5-second increments.  
1
2
Press Menu/Set, 8, 4. The screen prompts you to select a maximum time.  
Press or to select the maximum time setting for incoming messages, and press  
Menu/Set when the screen displays your setting.  
3
Press Stop/Exit.  
Message Centre (Only for FAX-737MC) 69  
     
Setting the Toll Saver  
When you set the Toll Saver feature, the machine answers after 5 (4 in Australia and New Zealand)  
rings if you don’t have messages, and after 3 (2 in Australia and New Zealand) rings if you do have  
messages. This way, when you call the machine, if it rings 4 (3in Australia and New Zealand) times,  
you know you have no messages, and can hang up, avoiding any toll charge.  
When Toll Saver is ON, it overrides your Ring Delay setting. Toll Saver must be  
off for the machine to operate using your Ring Delay setting. (See Setting the Ring  
1
2
3
4
Press Menu/Set, 2, 1.  
Press  
Press  
or  
or  
to select TOLL SAVER, and press Menu/Set.  
to select ON (or OFF), and press Menu/Set.  
Press Stop/Exit.  
ICM Recording Monitor  
This feature lets you turn OFF (or ON) the speaker volume for voice messages. When you turn the  
monitor OFF, you will not hear messages as they come in.  
1
2
3
Press Menu/Set, 8, 5.  
Press or to select OFF (or ON), and press Menu/Set.  
Press Stop/Exit.  
Recording a Conversation  
You can record a telephone conversation by pressing Play/Record during the conversation. Your  
recording can be as long as the Incoming Message Maximum Time. The other party will hear a beep  
every 15 seconds while recording. You cannot record a conversation using the Speakerphone.  
Fax Forwarding/Paging  
When Paging is set to ON, your machine dials the pager number you have programmed and, when  
connected, plays the Paging OGM message you have recorded for 60 seconds. This activates your  
pager and let you know you have a fax or voice message in the Message Centre memory.  
When Fax Forwarding is set to ON, your machine dials the fax machine phone number you’ve  
programmed, and forwards any faxes you’ve received.  
You cannot use Paging and Fax Forwarding at the same time.  
70 Chapter 12  
                   
Programming a Fax Forwarding Number  
1
2
Press Menu/Set, 8, 6.  
Press or until the screen displays FAX FORWARD, and press Menu/Set.  
The screen prompts you to enter the number of the fax machine where faxes will be forwarded.  
Enter the forwarding number (up to 20 digits), and press Menu/Set.  
Press Stop/Exit.  
3
4
You can change a Fax Forwarding number remotely.  
Recording the Paging Outgoing Message (OGM)  
Before paging can work, you should first record the Paging OGM.  
1
2
3
4
5
6
Press Menu/Set, 8, 3. The screen prompts you to choose an OGM.  
Press  
Press  
or  
or  
to reach PAGING OGM, and press Menu/Set.  
to select RECORD MSG, and press Menu/Set.  
Pick up the handset to record a message.  
Press Stop/Exit and replace the handset. The Message Centre plays your OGM.  
Press Stop/Exit.  
You can delete or play the Paging message in the same way as the MSG CTR  
Programming the Paging Number  
1
2
Press Menu/Set, 8, 6.  
Press or until the screen displays PAGING, and press Menu/Set.  
The screen prompts you to enter your pager number.  
3
4
Enter your paging number up to 20 digits and press Menu/Set.  
This is the telephone number which your machine must call.  
Press Stop/Exit.  
You cannot change a Paging number remotely.  
Message Centre (Only for FAX-737MC) 71  
   
Remote Retrieval  
This section is for FAX-737MC. (If you have FAX-717/727, please see chapter 10 for your remote  
fax options.)  
You can call your machine from any touch tone phone (or remote Group 3 fax machine set for tone)  
and use a Remote Access Code and Remote Control Commands to retrieve voice (and fax) messages.  
You can also program and change some settings for your Message Centre.  
Using the Remote Access Code  
1
2
3
Dial your machine phone number from a touch tone phone.  
When your machine answers and beeps, immediately enter your Remote Access Code.  
The machine signals the kinds of messages received:  
1 long beep—Fax message(s)  
2 long beeps—Voice message(s)  
3 long beeps—Fax and Voice message(s)  
No beeps—no messages  
4
The machine then prompts you with two short beeps to enter a command. If you wait longer than  
30 seconds to enter a command, the machine hangs up. If you enter an invalid command, the  
machine beeps three times.  
5
6
Press 9 0 to reset the machine when you finish.  
Hang up.  
If your fax machine is set to MANUAL mode, you can access the Message Centre  
remotely by phoning your machine and letting it ring for about 100 (50 in Australia)  
seconds. Your fax machine will answer the phone after 100 (50 in Australia)  
seconds of ringing, and you then have 30 seconds to enter your Remote Access  
Code.  
Setting the Remote Access Code  
Enter your Remote Access Code when the machine picks up your call, so you can access features  
remotely. The default code is inactive code (--- ).  
1
2
Press Menu/Set, 8, 7.  
Enter a three-digit code using number keys 0-9, and #, and press Menu/Set.  
The cannot be changed. Do not use the same digits that appear in your Fax Receive Code,  
Telephone Answer Code or Activation Voice Code.  
3
Press Stop/Exit.  
When you call your machine and enter the Remote Access Code, you must press  
the fourth digit (3 digit number plus ).  
72 Chapter 12  
       
Remote Control Commands  
Follow the commands below to access features remotely. When you call the fax machine and enter  
your Remote Access Code (3digits followedby ), the system will signal you with two short beeps  
to enter a remote control command.  
Remote control commands  
91 Playing voice messages  
Detail Operation  
After one long beep, the machine plays In-Coming Message  
(ICM).  
1 Skip back  
Press 1while listeningtoanICMtoplayit again. If youpress  
1 before a message, you will hear the previous message.  
2 Skip next  
9 STOP Playing  
While playing ICM, you can skip to next message.  
Stop playing the ICM.  
93 Erase all ICM  
If you hear one long beep, the erase is accepted. If you hear  
three short beeps, you cannot erase because all voice  
messages have not been played, or there is no voice message  
to erase.  
*This code erases all recorded messages, not one at a time.  
94 Play and Record OGM in  
memory  
1 Play 1 MSG CTR OGM The machine plays the selected OGM. You can stop playing  
OGMs by pressing 9.  
2 FAX/TEL OGM  
3 PAGING OGM  
2 Record 1 MSG CTR OGM After one long beep, you can record the selected OGM. You  
will hear the message played once. You can stop recording  
the message by pressing 9.  
2 FAX/TEL OGM  
3 PAGING OGM  
95 Changing Fax  
If you hear one long beep, the change is accepted. If you hear  
three short beeps, you cannot change it because the  
conditions have not been met (Example: registering paging  
number).  
You can register your fax forwarding number by using  
Number, page 76.) Once you have registered the number, the  
machine will automatically turn to “FAX FWD:ON” mode.  
Then retrieve a Memory Status List by entering 961tomake  
sure thatthe Fax Forwardingnumber you registered is correct  
in the List.  
Forwarding/Paging setting  
1 OFF  
2 Fax Forwarding  
3 Paging  
4 FAX FWD NO.  
Message Centre (Only for FAX-737MC) 73  
 
Remote control commands  
96 Retrieve Fax  
Detail Operation  
Enter the number of a remote fax machine to receive a report  
or stored fax messages. (See Retrieving the Memory Status  
1 Memory Status List  
2 Retrieve all FAX  
3 Erase FAX in the If you hear one long beep, you can erase the fax message  
memory  
97 Check the receiving status  
1 Document  
from the memory.  
You can check whether your fax machine has received any  
Document or Voice messages. If yes, you will hear one long  
beep. If no, you will hear three short beeps.  
2 Voice  
98 Change Answer Mode  
1 MC  
If you hear one long beep, you can change the answer mode.  
If you hear three short beeps, you cannot change it.  
(Example: There is no MCMSG when you want to change to  
MC mode.)  
2 F/T  
3 FAX  
90 Exit  
After a long beep, you can exit remote control.  
74 Chapter 12  
Retrieving the Memory Status List  
You can retrieve the Memory Status List from a remote fax machine to see if you have any fax  
messages.  
1
2
3
4
Dial your fax machine’s number.  
When you hear the beep, immediately enter your Remote Access Code (3 digits followed by ).  
When you hear two short beeps, use the dial pad to press 9 6 1.  
Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want  
the Memory Status List forwarded, and then press # #.  
You cannot use and  
press  
#
as dial numbers. However, if you want to store a pause,  
#.  
5
After you hear your fax machine beep, hang up and wait.  
Your fax machine calls the remote fax machine and sends the Memory Status List. The remote  
fax machine prints the List.  
Retrieving Fax Messages  
1
2
3
4
Dial your fax machine’s number.  
When you hear the beep, immediately enter your Remote Access Code (3 digits followed by ).  
As soon as you hear two short beeps, use the dial pad to press 9 6 2.  
Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want  
your fax messages forwarded, and then press # #.  
You cannot use and  
press  
#
as dial numbers. However, if you want to store a pause,  
#.  
5
After you hear your fax machine beep, hang up and wait.  
Your fax machine calls the remote fax machine and sends the stored documents. The remote fax  
machine prints your fax messages.  
Message Centre (Only for FAX-737MC) 75  
   
Changing the Fax Forwarding Number  
You can change the default setting of your fax forwarding number from a remote fax machine.  
1
2
3
4
Dial your fax machine’s number.  
When you hear the beep, immediately enter your Remote Access Code (3 digits followed by ).  
When you hear two short beeps, use the dial pad to press 9 5 4.  
Enter the new number of the remote fax machine where you want your fax messages forwarded,  
and then press # #.  
You cannot use and  
#
as dial numbers. However, if you want to store a pause,  
first  
works as well as Recall key. (Australia  
press . Also, if your fax machine is connected to a PABX, you can press  
#
#
before the fax machine’s number. The  
#
& New Zealand only)  
5
6
7
To retrieve the Memory Status List, when you hear two short beeps, use the dial pad to press  
9 6 1.  
Use the dial pad to enter the number of the remote fax machine (up to 20 digits), and then press  
# #.  
After you hear your fax machine beep, hang up and wait.  
Your fax machine calls the remote fax machine. Your fax machine then sends the Memory  
Status List showing the new forwarding number to the remote fax machine.  
8
Check the forwarding number.  
If the forwarding number is incorrect, return to Step 1 to reset it.  
76 Chapter 12  
 
13 Troubleshooting and Maintenance  
Error Messages  
You may occasionally encounter a difficulty with your machine or telephone line. If this happens,  
your machine often identifies the problemand displays an error message. The list below explains the  
most common error messages.  
ERROR MESSAGE  
CAUSE/ACTION  
The machine is out of ribbon or the print cartridge is not  
properly installed. Install the print cartridge again. (See  
CHECK CARTRIDGE  
RESET OR REPLACE  
The documents were not inserted or fed properly, or were  
CHECK DOCUMENT  
REMOVE DOCUMENT  
CHECK DOCUMENT  
PRESS STOP KEY  
The fax machine is out of paper or paper is not properly  
loaded in the paper tray. Refill the paper or remove the  
paper and load it again. If this error appears while  
receiving a fax, load paper to restart printing. If you were  
coping or printing reports, load paper and try again.  
CHECK PAPER  
RELOAD PAPER  
A poor quality phone line resulted in a communications  
error. Try the call again.  
COMM.ERROR  
You have requested a polling call from another party, but  
the other fax machine is not in Poll Waiting mode. Verify  
the other parties polling setup.  
CONNECTION FAIL  
The print head has overheated. Wait 30 minutes for it to  
cool.  
COOLING DOWN  
WAIT FOR A WHILE  
The cover is not completely closed. Close the cover.  
COVER OPEN  
PLS CLOSE COVER  
The other party has disconnected during a call or fax.  
DISCONNECTED  
The fax machine has a mechanical problem. Unplug the  
machine. Then contact your Brother dealer for service.  
MACHINE ERROR XX  
CALL YOUR DEALER  
The number you called does not answer or is busy. You  
may also have reached a number not connected to a fax.  
Check the number and call again.  
NO RESPONSE/BUSY  
Troubleshooting and Maintenance 77  
       
ERROR MESSAGE  
CAUSE/ACTION  
The memory capacity has been exceeded. Print the faxes  
stored in memory to delete them. Then try again.  
OUT OF MEMORY  
ERASE MESSAGE  
There is not enough memory available to perform your  
copy operation. Press Stop/Exit. Print the faxes stored in  
memory to delete them. Then try again.  
OR—PressStop/Exit tocancel the job. Thentryagain.  
OUT OF MEMORY  
PRINT:PRESS COPY  
OUT OF MEMORY  
QUIT:PRESS STOP  
There is not enough memory available to send your fax.  
Press Stop/Exit. Print the faxes stored in memory to  
delete them. Then try again.  
OR—PressStop/Exit tocancel the job. Thentryagain.  
OUT OF MEMORY  
SEND:PRESS START  
OUT OF MEMORY  
QUIT:PRESS STOP  
The paper is jammed in the machine. (See Paper Jam,  
page 79.)  
PAPER JAM  
PLS OPEN COVER  
PAPER JAM  
REMOVE PAPER  
78 Chapter 13  
Document Jams and Paper Jams  
Document Jam  
The documents were not inserted or fed properly, or were too long.  
1
2
3
4
Remove any paper that is not jammed from the Automatic Document Feeder.  
Open the top cover by lifting the lever on the right side of the top cover.  
Pull the document toward the front of the machine.  
Close the top cover.  
Press the both edges of  
the top cover and close  
it until it clicks.  
Top Cover  
Document is jammed  
Paper Jam  
The recording paper is jammed in the machine.  
Remove any paper that is not jammed.  
1
Troubleshooting and Maintenance 79  
       
2
Open the top cover by lifting the lever  
on the right side of the top cover.  
Top Cover  
3
Pull the jammed printout gently from the paper tray toward the front of the machine. If the  
printout is jammed, then pull it toward the back of the machine.  
NO!  
Printout is jammed  
YES!  
4
5
6
Remove the print cartridge and turn the spool to tighten the ribbon.  
Install the cartridge. (See Changing the Ribbon, page 86.)  
Close the top cover.  
Press the both edges of the top cover and close it until it clicks.  
7
Put the recording paper back into the paper tray.  
80 Chapter 13  
Difficulty with Operation  
If you think there is a problem with sending or printing quality of your fax machine, make a copy  
first. If the copy quality looks good then the problem may not be your fax machine. Check the  
difficulties below and follow the suggestions to help resolve your problems.  
DIFFICULTY  
SUGGESTIONS  
Printing or Receiving Faxes  
Condensed Print and  
Horizontal Streaks;  
This can be caused by static or interference on the telephone line.  
You can make a copy using the Copy function and see if the same  
Top and Bottomof Sentences problem occurs. If the copy is also bad, call your Brother dealer for  
Cut Off service.  
Vertical Black Lines When The sender’s scanner may be dirty. Ask the sender to make a copy  
Receiving  
to see if the problem is with the sending machine. Try receiving  
from another fax machine. If the problem continues, contact the  
Brother dealer for service.  
Phone Line or Connections  
Fax Machine Does Not  
Answer When Called  
Make sure the machine is in the correct receiving mode for your  
setup(either FAX, F/T (FAX/TEL) or TAD). Check for dial tone. If  
possible, call your machine to hear it answer. If there is still no  
answer, check the telephone line cord connection. Connect a  
standard telephone handset to the machine’s telephone jack. If there  
is no ringing when you call your machine, call your Telephone  
Company to check the line.  
No Dial Tone on the Handset Press Speaker Phone (for FAX-737MC only)—OR—Lift the  
handset. If you hear no dial tone, check telephone line cord  
connections at the machine and wall jack. Check that the handset is  
connected to the machine’s handset jack. Test the wall jack with  
another single line telephone. If no dial tone on the wall outlet, call  
your Telephone Company.  
Sending Faxes  
Poor Transmitting Quality  
Try changing your resolution to FINE or S.FINE. (See Resolution,  
page 20.) Make a copy to verify the machine’s scanner operation.  
Dialling Does Not Work  
Check for a dial tone.  
Change TONE/PULSE setting. (See Setting the Dialling Mode  
Check all line cord connections.  
Check power cord connection.  
Send a manual fax by pressing Speaker Phone (for FAX-737MC  
only)—OR—Lifting the handset, and dialling the number. Wait to  
hear fax receiving tones before pressing Fax Start.  
Troubleshooting and Maintenance 81  
 
DIFFICULTY  
SUGGESTIONS  
Vertical Black Lines When Use your machine to make a copy. If the copy shows the same  
Sending  
problem, the scanner area is dirty. Lift the front cover and check the  
document path. Clean the scanner’s white roller and the glass strip  
under the roller using isopropyl alcohol and a lint-free cloth.  
Handling Incoming Calls  
F/T Pseudo-Ring in F/T  
Mode  
The machine knows the incoming call is not a fax so it is signalling  
you to answer the voice call. Pick up the machine’s handset or  
answer from an extension phone and press your machine’s  
Telephone Answer Code (default setting is # 5 1 (# 9 1 for New  
Zealand)).  
Transferring a Call to the  
Machine  
If you have answered at the machine’s handset, press Fax Start,  
and hang up immediately.  
If you answered at an extension phone, press your three-digit Fax  
Receive Code (the factory setting is 5 1 ( 9 1 for New  
Zealand)). When your machine answers, hang up.  
Machine goes into receive  
If themachineis set toFaxDetect ON, it is moresensitivetosounds.  
mode when the caller is not a The machine may mistakenly interpret certain voices or music on  
fax  
the line as a calling fax machine and respond with fax receiving  
tones. Deactivate the fax by pressing Stop/Exit.  
Try avoiding this problem by turning Fax Detect to OFF. (See Fax  
Transmission Verification  
Report Prints  
“RESULT:ERROR”  
There is probably temporary noise or static on the phone line. Try  
sending the fax again. If the problem continues, call the Telephone  
Company to check your phone line.  
82 Chapter 13  
Regular Maintenance  
Cleaning the Scanner  
1
2
3
Unplug the power cord for safety.  
Open the top cover by lifting the lever on the right side of the top cover.  
Clean the white bar and the glass strip under the bar with isopropyl alcohol on a lint-free cloth.  
Be careful not to bend the spring plate or drop anything into the machine.  
White Bar  
Glass Strip  
4
Close the top cover.  
Press the both edges of the top cover and close it until it clicks.  
Troubleshooting and Maintenance 83  
     
Cleaning the Print Head  
WARNING  
After you have just used the machine, some internal parts of the machine are  
extremely HOT! So please be careful.  
1
2
Unplug the power cord for safety.  
Open the top cover by lifting the lever on the right side of the top cover.  
Be careful not to cut yourself on the sharp edges of the metal part shown in the  
illustration.  
Sharp Edge  
84 Chapter 13  
 
3
Take out the printing cartridge.  
4
To clean the machine’s print head, wipe the print head with a lint-free cloth that is dry or lightly  
moistened with isopropyl alcohol.  
Print Head  
5
6
7
Wait until the alcohol on the print head is totally dried.  
Install the printing cartridge. (See Changing the Ribbon, page 86.)  
Press both edge of the top cover until it clicks and close the top cover.  
Troubleshooting and Maintenance 85  
Changing the Ribbon  
1
Open the top cover by lifting the lever on the right side of the top cover.  
Sharp Edge  
Be careful not to cut yourself on the sharp edges of the metal part shown in the  
illustration.  
2
Remove the print cartridge containing the used ribbon and set it upside—down with the blue  
gear in the upper left corner.  
Blue Gear  
86 Chapter 13  
 
3
Take the used ribbon out of the cartridge:  
Snap out the upper white spool and slide the roll off the blue gear. (Do not remove the blue gear)  
1
2 Lift out the lower roll.  
Blue Gear  
Used Ribbon  
Upper White Spool  
White Gear  
Cartridge  
Lower White Spool  
4
5
Slide the white elastic off the new refill rolls and set them down with the full roll in the lower  
position. (The ribbon’s shiny side is facing down.)  
Remove the white gear and spools from the ends of the used cardboard cores. Then insert  
them into the same positions in the new cores.  
White Gear  
New Ribbon  
White Spool  
Troubleshooting and Maintenance 87  
6
Install the new ribbon back into the cartridge:  
1 Insert the lower roll into the cartridge holders.  
2Skip the upper left cardboard onto the blue gear of the cartridge and insert the upper roll into  
the cartridge holders.  
Blue Gear  
Shiny side is face down  
White Spool  
7
Turn the upper right white spool clockwise to tighten the ribbon, as shown.  
88 Chapter 13  
8
Turn the cartridge over and re-install it into the machine: Insert the recessed  
the cartridge into its four holders.  
first and place  
9
Press down on both sides of the top cover to close it securely.  
Troubleshooting and Maintenance 89  
Packing and Shipping the Machine  
Whenever you transport the fax machine, use the packing materials that came with your fax machine.  
Failure to pack the machine properly may damage the machine and such damages will not be covered  
under warranty.  
1
Unplug the fax machine from the AC power outlet.  
Do not unplug the fax machine after a print job until you hear the final click.  
2
Remove the paper wire extension, telephone line cord, print cartridge and handset, and pack  
them.  
If you are returning the fax machine to Brother as part of the Brother Exchange  
Service, pack only the fax machine. Keep all separate parts to use with your  
“Exchange” machine.  
3
Wrap the fax machine in the plastic bag and place it in the original carton with the original  
packing material.  
90 Chapter 13  
 
14 Important Safety Information  
Important Information for Australia  
Important Safety Instructions  
1
2
3
4
Read all of these instructions.  
Save them for later reference.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the telephone and AC sockets (in this order) before cleaning. Do not  
use liquid or aerosol cleaners. Use a damp cloth for cleaning.  
5
6
7
Do not place this product on an unstable surface.  
Do not use this product near water.  
Slots and openings in the case and the back or bottom are provided for ventilation; to ensure  
reliable operation of the product and to protect it from overheating, these openings must not be  
blocked or covered. The openings should never be blocked by placing the product on a bed, sofa,  
rug, or other similar soft surface. This product should never be placed near or over a radiator or  
heater. This product should not be placed in a built-in installation unless proper ventilation is  
provided.  
8
9
This product should be operated from the type of power source indicated on the label. If you are  
not sure of the type of power available, consult with your dealer or local power company.  
This product is equipped with a 3-wire earthed plug. This plug will fit into only an earthed  
socket. This is a safety feature. If you are unable to insert the plug into the outlet, contact your  
electrician to replace your obsolete socket. Do not defeat the purpose of an earthed plug.  
10 Do not allow anything to rest on the power cord. Do not locate this product where people can  
walk on the cord.  
11 Do not place anything in front of the machine that will block received faxes. Do not place  
anything in the path of received faxes.  
12 Do not touch a document during printing.  
13 Never push objects of any kind into this product through cabinet slots, since they may touch  
dangerous voltage points or short out parts resultingin a riskof fire or electric shock. Never spill  
liquid of any kind on the product.  
14 Do not attempt to service this product yourself, because opening or removing covers may expose  
you to dangerous voltage points and/or other risks. Refer all servicing to service personnel.  
15 This product has no mains ON/OFF switch. It is therefore highly important that access to the  
mains plug and the mains socket to which the plug is connected, is never obstructed, in case for  
some reason the mains power to the machine must be quickly disconnected.  
Important Safety Information 91  
         
16 Unplug this product from the mains power and telephone line sockets, and refer servicing to  
qualified service personnel under the following conditions:  
When the power cord is damaged or frayed.  
If liquid has been spilled into the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating instructions are followed.  
Adjust only those controls that are covered by the operating instructions. Improper  
adjustment of other controls may result in damage and will often require extensive work by  
a qualified technician to restore the product to normal operation.  
If the product has been dropped or the cabinet has been damaged.  
If the product exhibits a distinct change in performance, indicating a need for service.  
17 We do not advise the use of an extension lead.  
Important Information for New Zealand  
Important Safety Instructions  
1
2
3
4
Read all of these instructions.  
Save them for later reference.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the telephone and AC sockets (in this order) before cleaning. Do not  
use liquid or aerosol cleaners. Use a damp cloth for cleaning.  
5
6
Do not use this product near water.  
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has  
accepted that the item complies with minimum conditions for connection to its network. It  
indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.  
Above all, it provides no assurance that any item will work correctly in all respects with another  
itemof Telepermitted equipment of a different make or model, nor does it imply that any product  
is compatible with all of Telecom’s network services.  
7
8
9
This equipment does not fully meet Telecom’s impedance requirements. Performance  
limitations may occur when used in conjunction with some parts of the network. Telecom will  
accept no responsibility should difficulties arise in such circumstances.  
If a charge for local calls is unacceptable, the “Dial Button” should not be used for local calls.  
Only the 7-digits of the local number should be dialled from your telephone. Do not dial the area  
code digit or the “0” prefix.  
This equipment shall not be set to make automatic calls to the Telecom ‘111’ Emergency Service.  
10 IMPORTANT NOTICE  
Under power failure conditions, this telephone may not operate. Please ensure that a separate  
telephone, not dependent on local power, is available for emergency use in emergencies.  
11 The call log incorporated in this equipment does not record all answered calls. The call log,  
therefore may not agree with the Telecom account which may include calls not shown on the log.  
92 Chapter 14  
 
12 Some parameters required for compliance with Telecom's Telepermit requirements are  
dependent on the equipment (PC) associated with this device. In order to operate within the  
limits for compliance with Telecom's Specifications, the associated equipment shall be set to  
ensure that automatic calls to different numbers are spaced such that there is no less than 5  
seconds between the end of one call attempt and the beginning of another.  
13 Some parameters required for compliance with Telecom’s Telepermit requirements are  
dependent on the equipment (PC) associated with this device. In order to operate within the  
limits for compliance with Telecom’s Specifications, the associated equipment shall be set to  
ensure that calls are answered between 3 and 30 seconds of receipt of ringing.  
14 This equipment should not be used under any circumstances which may constitute a nuisance to  
other Telecom customers.  
15 Not all telephones will respond to incoming ringing when connected to the extension socket.  
16 This equipment may not provide for the effective hand-over of a call to another device connected  
to the same line.  
17 The answer delay setting of this equipment shall not be set to less than two rings to answer as  
this will destroy Caller ID information.  
18 All persons using this device for recording telephone conversations shall comply with New  
Zealandlaw. This requires that at least onepartyto the conversationis tobe aware that it is being  
recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with  
in respect to the nature of the personal information collected, the purpose for its collection, how  
it is to be used and what it disclosed to any other party.  
19 The Caller ID Information is presented in the form: Area Code + Directory number  
When dialling back, always insert a zero in front of the area code for a toll call and omit the area  
code for a local call, If a zerois inserted in front of the area code for a local call, the call will still  
proceed correctly but if the line has non-code access to another toll carrier, you should check  
with that carrier before inserting zero on a local call.  
20 Do not place this product on an unstable surface.  
21 Slots and openings in the case and the back or bottom are provided for ventilation; to ensure reliable  
operation of the product and to protect it from overheating, these openings must not be blocked or  
covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other  
similar soft surface. This product should never be placed near or over a radiator or heater. This  
product should not be placed in a built-in installation unless proper ventilation is provided.  
22 This product should be operated from the type of power source indicated on the label. If you are  
not sure of the type of power available, consult with your dealer or local power company.  
23 This product is equipped with a 3-wire earthed plug. This plug will fit into only an earthed  
socket. This is a safety feature. If you are unable to insert the plug into the outlet, contact your  
electrician to replace your obsolete socket. Do not defeat the purpose of an earthed plug.  
24 Do not allow anything to rest on the power cord. Do not locate this product where people can  
walk on the cord.  
25 Do not place anything in front of the machine that will block received faxes. Do not place  
anything in the path of received faxes.  
26 Do not touch a document during printing.  
Important Safety Information 93  
27 Never push objects of any kind into this product through cabinet slots, since they may touch  
dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill  
liquid of any kind on the product.  
28 Do not attempt to service this product yourself, because opening or removing covers may expose  
you to dangerous voltage points and/or other risks. Refer all servicing to service personnel.  
29 This product has no mains ON/OFF switch. It is therefore highly important that access to the  
mains plug and the mains socket to which the plug is connected, is never obstructed, in case for  
some reason the mains power to the machine must be quickly disconnected.  
30 Unplug this product from the mains power and telephone line sockets, and refer servicing to  
qualified service personnel under the following conditions:  
When the power cord is damaged or frayed.  
If liquid has been spilled into the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating instructions are followed.  
Adjust only those controls that are covered by the operating instructions. Improper  
adjustment of other controls may result in damage and will often require extensive work by  
a qualified technician to restore the product to normal operation.  
If the product has been dropped or the cabinet has been damaged.  
If the product exhibits a distinct change in performance, indicating a need for service.  
31 We do not advise the use of an extension lead.  
32 This device only responds to Distinctive Alert Cadences DA1, DA2 and DA4.  
33 Configuration of the machine with Faxability ON will result in Caller ID information being  
destroyed when ring cadence DA4 is received.  
94 Chapter 14  
Important Information for Some Countries  
Important Safety Instructions  
1
2
3
4
Read all of these instructions.  
Save them for later reference.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.  
Use a damp cloth for cleaning.  
5
6
Do not place this product near water.  
Do not place this product on an unstable cart, stand, or table. The product may drop, causing  
serious damage to the product.  
7
Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure  
reliable operation of the product and to protect it from overheating, these openings must not be  
blocked or covered. The openings should never be blocked by placing the product on a bed, sofa,  
rug, or other similar surface. This product should never be placed near or on a radiator or heater.  
This product should never be placed in a built-in installation unless proper ventilation is provided.  
8
9
This product should be operated from the type of power source indicated on the label. If you are  
not sure of the type of power available, consult with your dealer or local power company.  
This product is equipped with a 2-wire grounding type plug and a 3-wire grounding type plug,  
a plug having two or three pins. This plug will only fit into only a grounding-type power outlet.  
This is a safetyfeature. If youare unable toinsert the plugintotheoutlet, contact your electrician  
to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug.  
10 Do not allow anything to rest on the power cord. Do not place this product where people can  
walk on the cord.  
11 If an extension cord is used with this product, make sure that the total ampere ratings on the  
products plugged into the extension cord do not exceed the extension cord ampere rating.  
12 Do not place anything in front of the machine that will block received faxes. Do not place  
anything in the path of received faxes.  
13 Do not touch a document during printing.  
14 Never push objects of any kind into this product through cabinet slots, since they may touch  
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never  
spill liquid of any kind on the product.  
Important Safety Information 95  
 
15 Do not attempt to service this product yourself, as opening or removing covers may expose you  
to dangerous voltage points and/or other risks, and may not be covered under your warranty.  
Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service  
Centres has been included for your convenience, or you may contact the Brother Dealer for  
Service.  
16 This product has no mains ON/OFF switch. It is therefore highly important that access to the  
mains plug and the mains socket to which the plug is connected, is never obstructed, in case for  
some reason the mains power to the machine must be quickly disconnected.  
17 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel  
under the following conditions:  
If the power cord is damaged or frayed.  
If the product has been spilled by liquid.  
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating instructions are followed.  
Adjust only those controls that are covered by the operating instructions. Improper  
adjustment of other controls may result in damage and will often require extensive work by  
a qualified technician to restore the product to normal operation.  
If the product has been dropped or the cabinet has been damaged.  
If the product exhibits a distinct change in performance, indicating a need for service.  
18 To protect your product against power surges, we recommend the use of a power protection  
device (Surge Protector).  
19 We do not advise the use of an extension lead.  
For protection against the risk of electrical shock, always disconnect all  
cables from the wall outlet before servicing, modifying or installing the  
equipment.  
This equipment may not be used on coin service lines provided by the  
telephone company or connected to party lines.  
Brother cannot accept any financial or other responsibilities that may be  
the result of your use of this information, including direct, special or  
consequential damages. There are no warranties extended or granted by  
this document.  
96 Chapter 14  
For Your Safety  
To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin  
power point which is effectively grounded through the normal household wiring.  
The fact that the equipment operates satisfactorily does not imply that the power is grounded and that  
the installation is completely safe. For your safety, if in any doubt about the effective grounding of  
the power, consult a qualified electrician.  
Disconnect device  
This product must be installed near a socket outlet that is easily accessible. In case of emergencies,  
you must disconnect the power cord from the socket outlet in order to shut off power completely.  
Important Safety Information 97  
15 Specifications  
Specifications  
Type  
Desktop facsimile transceiver  
Compatibility  
Coding system  
Modem speed  
ITU-T Group 3  
Modified Huffman (MH)  
9600/7200/4800/2400;  
Automatic Fallback (FAX-717, FAX-727)  
14400/12000/9600/7200/4800/2400;  
Automatic Fallback (FAX-737MC)  
Document size  
Paper size  
Width: 148 mm to 216 mm  
Length: 150 mm to 600 mm  
Weight:64 gsm2 to 90 gsm2  
Width: 210 mm (A4)  
Length: Up to 356 mm  
Weight:64 gsm2 to 90 gsm2  
Scanning/Printing width 208 mm  
Paper tray  
Printer type  
Grey scale  
Up to 30 sheets (75 gsm2)  
Line thermal with ribbon  
64 levels (Dithered)  
Display  
LCD, 16 characters  
Polling types  
Contrast control  
Resolution  
Standard, Secure, Delayed, Sequential  
Automatic/Light/Dark (Manual setting)  
• Horizontal 8 dot/mm  
• Vertical Standard—3.85 line/mm  
Fine, Photo—7.7 line/mm  
Superfine, Photo (copy)—15.4 line/mm  
Memory capacity  
One touch dial  
Speed dial  
512 KB  
4 stations  
100 stations (FAX-727/737MC)  
60 stations (FAX-717)  
Groups  
Up to 4  
Automatic redial  
Speaker type  
3 times at 5 minute intervals  
Full Duplex, Digital (FAX-737MC)  
Monitor (FAX-717/727)  
98 Chapter 15  
       
Automatic answer  
2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for Australia)  
1, 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for New Zealand)  
0, 1, 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for some countries)  
Communication source  
Public switched telephone network  
Operating environment 5 – 35°C  
Power source  
Power consumption  
Dimensions  
220-240 V AC 50/60 Hz  
Standby: under 5 watts –– Peak: under 170 watts  
334(W) x 301(D) x 281(H) (mm)  
3.5 kg  
Weight  
Specifications are subject to change for improvement without prior notice.  
*“Pages” refers to the ITU-T Test Chart No.1 (in Out of Paper Reception in ECM mode).  
Specifications 99  
Menu Mode & Menu Selection Table  
- Access the Menu  
- Go to next menu level  
- Accept an option  
- Scroll through the current menu  
level  
- Back to previous menu level  
- Forward to next menu level  
- Exit the Menu  
You can access the menu mode by pressing Menu/Set.  
When you enter the Menu, the LCD scrolls:  
SELECT  
& SET  
Press 1 for Initial Setup Menu—OR—  
Press 2 for Setup Receive Menu—OR—  
Press 3 for Setup Send Menu—OR—  
Press 4 for Cancel Job Menu—OR—  
Press 5 for Interrupt Menu—OR—  
1.INITIAL SETUP  
2.SETUP RECEIVE  
3.SETUP SEND  
4.CANCEL JOB  
5.INTERRUPT  
Press 6 for Set Quick-Dial Menu—OR—  
Press 7 for Report Setting Menu—OR—  
6.SET QUICK-DIAL  
7.REPORT SETTING  
8.REMOTE FAX OPT  
Press 8 for Remote Fax Options Menu (FAX-717/727)  
OR—  
Press 8 for Setup Message Centre Menu (FAX-737MC)  
OR—  
8.SETUP MSG CTR  
Press 9 for Setup Melody Menu (FAX-737MC)—OR—  
9.SETUP MELODY  
0.MISCELLANEOUS  
Press 0 for Miscellaneous Menu—OR—  
You can scroll more quickly through each menu level by pressing  
or  
keys, and then set an  
option by pressing Menu/Set when that option appears on the LCD. Then the LCD shows next  
menu level. Press or key to scroll to your next menu selection, and then press Menu/Set.  
When you finish setting an option, the LCD shows ACCEPTED.  
Use  
to scroll backward if you passed your choices or to save keystrokes.  
You can programthe machine by pressing Menu/Set followed by the menu numbers. For example:  
to set RESOLUTION to FINE, press Menu/Set, 3, 4 and  
press Menu/Set.  
or  
to select FINE, and then  
100 Chapter 15  
         
To access the menu, press  
To exit, press Stop/Exit.  
Menu/Set.  
Menu  
Selections  
Main Menu  
Options  
Descriptions  
Page  
to accept  
1. INITIAL SETUP  
1. TONE/PULSE  
TONE  
Select the dialling mode.  
(Not available in PULSE  
New Zealand)  
2. DATE/TIME  
3. STATION ID  
Enter date and time for LCD  
display and to print on  
transmissions.  
Program the name, fax  
number and telephone  
number to appear on each  
transmitted page.  
4. BEEPER  
OFF  
Adjust the volume level of  
the beeps when you press a  
key, an error occurs or a  
LOW  
HIGH  
document is sent or received.  
5. PBX  
ON  
Turn on if PABX (Private  
AutomaticBranch Exchange)  
is connected to your machine.  
(Australia &  
New Zealand  
only)  
OFF  
2. SETUP  
RECEIVE  
1. RING DELAY  
10  
09  
08  
07  
06  
05  
04  
03  
02  
Sets the number of rings  
before the machine answers  
in F/T, FAX or TAD  
(Message Centre) mode.  
(Example for  
Australia)  
TOLL SAVER:OFF  
(FAX-737MC Only)  
2. F/T RING TIME  
3. FAX DETECT  
70  
40  
30  
20  
Sets the time for “F/T  
pseudo-ring” in Fax/Tel  
(F/T) Mode.  
ON  
SEMI  
OFF  
Receive fax messages  
without pressing the  
Fax Start key.  
* The factory setting (option) is shown in bold.  
Specifications 101  
To access the menu, press  
To exit, press Stop/Exit.  
Menu/Set.  
Menu  
Selections  
Main Menu  
Options  
Descriptions  
Page  
to accept  
2. SETUP  
RECEIVE  
(Continued)  
4. REMOTE CODE  
5. REDUCTION  
ON  
Enter code to activate or  
deactivate machine from a  
remote location or to transfer  
voice call from cordless  
phone to the machine.  
(
(
51, #51, 81)  
91, #91, 81 for  
New Zealand)  
OFF  
AUTO  
100%  
93%  
Reduces size of image.  
87%  
75%  
6. MEM.RECEIVE  
7. POLLING RX  
ON  
OFF  
Automatically stores any  
incoming faxes in its memory  
if it runs out of paper.  
STANDARD  
SECURE  
TIMER  
You call another fax machine  
to receive a fax from it.  
3. SETUP SEND  
1. COVERPG  
SETUP  
(FAX-727/737MC OFF  
NEXT FAX ONLY  
ON  
Automatically sends a  
programmable cover page or  
prints a sample coverpage.  
Only)  
PRINT SAMPLE  
2. COVERPAGE  
NOTE  
(FAX-727/737MC  
Only)  
Program a customized  
message for fax cover page.  
3. CONTRAST  
AUTO  
LIGHT  
DARK  
Change the lightness or  
darkness of a fax you are  
sending.  
4. RESOLUTION  
STANDARD  
FINE  
Allows you to change  
resolutions page by page.  
S.FINE  
PHOTO  
5. OVERSEAS  
MODE  
ON  
OFF  
Special setting for  
international transmissions.  
6. CALL RESERVE ON  
(FAX-727/737MC OFF  
Only)  
You can send a fax, then  
speak or print a sample call  
back message.  
PRINT SAMPLE  
* The factory setting (option) is shown in bold.  
102 Chapter 15  
To access the menu, press  
To exit, press Stop/Exit.  
Menu/Set.  
Menu  
Selections  
Main Menu  
Options  
Descriptions  
Page  
to accept  
3. SETUP SEND  
(Continued)  
7. TIMER  
Set the machine to send your  
documents later.  
8. POLLED TX  
9. MEMORY TX  
STANDARD  
Set Polled Transmission for  
someone to poll the machine  
to receive a fax from you.  
SECURE  
NEXT FAX ONLY  
You can send faxes from  
ON  
memory  
.
OFF  
4. CANCEL JOB  
5. INTERRUPT  
Cancel a delayed fax or  
polling job.  
Send a fax now, even if you  
have the machine set to send a  
fax later, or if you have it set  
for Polling.  
6. SET QUICK-DIAL 1. ONE-TOUCH  
DIAL  
Dial numbers stored in  
memory by pressing only one  
key.  
2. SPEED-DIAL  
Dial numbers stored in  
memory by pressing only  
four keys.  
3. SETUP  
GROUPS  
Set up a Group number for  
broadcasting.  
7. REPORT SETTING 1. XMIT REPORT  
ON  
OFF  
Initial setup for Transmission  
Verification Report and  
Journal period.  
2. JOURNAL  
PERIOD  
EVERY 30 FAXES  
EVERY 6 HOURS  
EVERY 12 HOURS  
EVERY 24 HOURS  
EVERY 2 DAYS  
EVERY 7 DAYS  
OFF  
* The factory setting (option) is shown in bold.  
Specifications 103  
To access the menu, press  
To exit, press Stop/Exit.  
Menu/Set.  
Menu  
Selections  
Main Menu  
Options  
Descriptions  
Page  
to accept  
8. REMOTE FAX  
OPT  
(FAX-717/727  
1. FAX FWD  
ON  
OFF  
Set the machine to forward  
faxes.  
2. FAX STORAGE  
ON  
OFF  
Store incoming faxes in  
memory for fax forwarding  
and remote retrieval.  
Only)  
3. REMOTE  
ACCESS  
---  
Set code for retrieving faxes.  
4. PRINT  
DOCUMENT  
Printincoming faxes stored in  
the memory.  
8. SETUP MSG CTR 1. MESSAGE  
DOC:ON  
Select if memory will store  
fax, voice or both.  
(FAX-737MC  
STORE  
DOC:OFF  
VOICE:ON  
VOICE:EXT  
VOICE:OFF  
Only)  
2. BACKUP PRINT ON  
Automatically prints a copy  
of faxes received into  
memory.  
OFF  
3. OGM  
MSG CTR OGM  
FAX/TEL OGM  
PAGING OGM  
Select/Record outgoing  
message.  
4. ICM MAX.TIME  
20-60 seconds  
(Factory setting is 30  
seconds)  
Select maximum length of  
incoming messages.  
5. ICM  
REC.MONITR  
ON  
OFF  
Select ON or OFF for voice  
messages as they come in.  
6. FAX  
FWD/PAGING  
OFF  
FAX FORWARD  
PAGING  
Set fax machine to forward  
fax/message—OR—to call  
your pager.  
7. REMOTE  
ACCESS  
---  
Set code for retrieving  
messages.  
* The factory setting (option) is shown in bold.  
104 Chapter 15  
To access the menu, press  
To exit, press Stop/Exit.  
Menu/Set.  
Menu  
Selections  
Main Menu  
Options  
Descriptions  
Page  
to accept  
1. RING PATTERN SIGNAL  
MELODY1  
Selects ring pattern.  
9. SETUP MELODY  
(FAX-737MC Only)  
MELODY2  
MELODY3  
MELODY4  
2. MUSIC ON  
HOLD  
OFF  
Selects the music type or sets  
to off the music on hold.  
MELODY1  
MELODY2  
MELODY3  
MELODY4  
3. MELODY  
ALARM  
OFF  
ON  
Set the machine to alarm the  
melody later—OR—select  
the music type for melody  
alarm.  
(SIGNAL  
MELODY1  
MELODY2  
MELODY3  
MELODY4)  
0. MISCELLANEOUS  
1. MEM SECURITY  
2. CALLER ID  
Prohibits most functions  
except receiving faxes into  
memory.  
DISPLAY ID  
PRINT REPORT  
View and dial back, or print a  
list of the last 30 Caller IDs  
stored in memory.  
3. DISTINCTIVE  
(Not available in  
New Zealand)  
ON  
OFF  
Use with phone company  
distinctive ringing service to  
register the ring pattern with the  
machine.  
3. FAXABILITY  
(Only for New  
Zealand)  
ON  
OFF  
If you have FaxAbility from  
Telecom, you can use this  
function to store the ringing  
pattern of your fax number.  
And if you set it to ON, you  
should use the registered  
number as a fax number only.  
* The factory setting (option) is shown in bold.  
Specifications 105  
 
Entering Text  
When you are setting certain functions, such as the Station ID, you may need to enter text into the  
machine. Most keys on the dial pad have three or four letters printed above them. The keys for 0, #,  
and don’t have printed letters because they are used for special characters.  
By pressing the appropriate number on the dial pad the correct number of times, you can access the  
character you want.  
Press Key  
once  
A
twice  
B
three times  
four times  
five times  
2
3
4
5
6
7
8
9
C
F
2
3
4
5
6
S
8
Z
A
D
G
J
D
E
G
H
I
J
K
L
O
R
V
Y
M
P
N
M
7
Q
T
U
T
9
W
X
Inserting spaces  
If you want to enter a blank space, press  
twice.  
Making corrections  
If you entered a letter incorrectly and want to change it, press  
to move the cursor after the last  
correct letter. Then press Stop/Exit all letters above and to the right of the cursor are deleted. Re-enter  
the correct text and/or digits. You can also back up and type over incorrect letters.  
Repeating letters  
If you need to enter a character assigned to the same key as the previous character, press  
the cursor to the right.  
to move  
Special characters and symbols  
Press , # or 0 repeatedly or press  
to move the cursor under the special character or symbol  
you want. Then press Menu/Set to select it.  
Press for  
Press # for  
Press 0 for  
(space) ! ” # $ % & ’ ( ) * + , - . /  
: ; < = > ? @ [ ] ^ _  
Ä Ë Ö Ü À Ç È É 0  
106 Chapter 15  
           
About Fax Machines  
If you are a first-time fax machine user, fax operation might seem a little mysterious. You will soon  
get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily.  
Fax Tones and Handshake  
When someone is sending a fax, the fax machine sends fax calling tones, (CNG tones)—soft, beeps  
at 4-second intervals. You will hear them when you dial and press Fax Start, and they continue for  
about 60 seconds after dialling. During that time, the sending machine must begin the “handshake”  
with the receiving machine. Each time you use automatic procedures to send a fax, you are sending  
CNG tones over the phone line. You will soon learn to listen for these soft beeps each time you  
answer a phone on your fax line, so you can know if you are receiving a fax message.  
The receiving fax responds with fax receiving tones—loud, chirping sounds. A receiving fax chirps  
for about 40 seconds over the phone line, and the screen displays RECEIVE. If your fax machine is  
set to the FAX ONLY Mode, it will answer every call automatically with fax receiving tones. Even  
if the other party hangs up, your fax machine continues to send the “chirps” for about 40 seconds,  
and the screen continues to display RECEIVE. To cancel the receiving mode, press Stop/Exit.  
When your fax machine is in FAX/TEL (F/T) mode, it answers with a short beep. After this beep,  
the fax machine listens for CNG tones, and, if heard, it will respond with receiving tones.  
The fax “handshake” is the time in which the sending machine’s CNG tones and the receiving  
machine’s “chirps” overlap. This must be for at least 2 to 4 seconds, so the fax machines can  
understand how each is sending and receiving the fax. The handshake cannot begin until the call is  
answered, and the CNG tones only last for about 60 seconds after the number is dialled. Therefore,  
it’s important for the receiving machine to answer the call in as few rings as possible.  
When you have an external telephone answering device (TAD) on your fax line,  
your TAD will determine the number of rings before the call is answered. Pay  
special attention to the directions in the Installation chapter for connecting a TAD  
to your fax machine.  
ECM (Error Correction Mode)  
The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax  
transmission while it is in progress. ECM transmissions are possible only between machines that  
both have the ECM feature. If they do, you may send and receive fax messages that are continuously  
checked for their integrity.  
Sufficient memory must be available in your machine for this feature to work.  
Specifications 107  
     
Glossary  
Anti Junk Allows you to reject receiving the fax message or telephone call if you register a  
particular number with this function on.  
Automatic Document Feeder Refers to the number of pages that can be placed in the document  
feeder and fed one at a time automatically.  
Automatic fax transmission Sending a fax without picking up the handset or pressing  
Speaker Phone (for FAX-737MC only).  
Backup Print Sets your machine to print a copy of faxes that are received and stored in memory.  
Beeper The sound that the speaker makes when the keys are pressed, an error occurs or a document  
has been received or transmitted.  
Broadcasting The ability to send the same fax message to more than one location.  
Call Back Message Allows you to send a fax and then leave a message for the other party to call  
you back.  
Call Reservation Allows you send a fax and then at the end of transmission, you can talk with the  
other party.  
Caller ID Aservice purchased fromthe Telephone Company that lets you see the number (or name)  
of the party calling you.  
Cancel Job Cancels a programmed job, for instance, Delayed Fax or Polling.  
CNG tones The special tones (beeps) sent byfaxmachines duringautomatic transmissiontotell the  
receiving machine that they are from fax machine.  
Communication error (or Comm. Error) An error during fax sending or receiving, usually  
caused by line noise or static.  
Contrast Setting to compensate for dark or light documents, by lightening dark documents or  
darkening light documents.  
Cover Page Prints a page at the other party’s machine, that contains the sender and recipient’s name  
and fax number, number of pages and comment. You can generate an electronic cover page at  
the other end with pre-programmed information from memory or you can print a sample cover  
page to fax with your document.  
Delayed Transmission Sends your fax at a later time that day.  
Distinctive Ringing A service purchased from the Telephone Company that provides another  
phone number on an existing phone line. The fax machine uses the new number to simulate a  
dedicated fax line.  
ECM (Error Correction Mode) Detects errors during fax transmission and resends the page(s) of  
the document that had an error.  
F/T Ring Time The length of time the machine rings (when the answer mode setting is FAX/TEL)  
to notify you to pick up a voice call that it answered.  
Fax Forwarding Sends a fax received in memory to another preprogrammed fax number.  
Fax tones The signals sent by sending and receiving fax machines while communicating  
information.  
Fine Resolution Resolution is 196 x 203 dpi. It is used for small print and graphs.  
108  
 
Gray scale The shades of grey available for copying and faxing photographs.  
Group number A combination of One Touch and/or Speed Dial numbers that are stored on a One  
Touch Dial key for Broadcasting.  
ICM (Incoming Message) A recorded voice message received into an external answering machine  
or FAX-737MC’s digital Message Centre.  
Interrupt Temporarily puts a waiting job on hold while you perform another operation.  
Journal Lists information about the last 30 incoming and outgoing faxes.  
Journal Period The preprogrammed time period between automatically printed Journal Reports.  
You can print Journal on demand without interrupting this cycle.  
LCD (Liquid Crystal Display) The displayscreenonthe machine that shows interactive messages  
during On-Screen Programming and defaults to the date and time when the machine is idle.  
Manual fax When you press Speaker Phone (for FAX-737MC only)—OR—lift the handset so  
you can hear the receiving fax machine answer before you press Fax Start to begin  
transmission.  
Memory Status List Shows how much memory is being used, how much is left, and the type of  
messages in memory.  
Memory usage Instructs the machine how to allocate the memory.  
Message Centre (FAX-737MC only) The Message Centre is an electronic messaging facility for  
faxes and voice mail. Callers can send you faxes or leave voice messages for you, and you can  
retrieve these from a remote location.  
Next Fax Reservation Accepts the next document in the document feeder for transmission while  
the machine is still receiving.  
OGM (Outgoing Message) The message which callers can hear when you call your Message  
Centre or external answering machine.  
Out of Paper Reception Receives faxes into the machine’s memory when the machine is out of  
paper.  
Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on  
overseas phone lines.  
Paging (FAX-737MC only) Feature enables your fax unit to call your pager when a fax and/or a  
voice message is received into its memory.  
Pause Allows you to place a 3.5 second delay in the dialling sequence stored on One Touch and  
Speed Dial numbers.  
PBX (Private Branch Exchange) This machine can be connected to PBX. With connecting PBX  
you can transfer a call to another extension by pressing Recall.  
Photo Resolution A resolution setting that uses varying shades of grey for the best representation  
of photographs.  
Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages.  
Print reduction reduces the size of incoming faxes.  
Pulse A form of dialling on a telephone line.  
Quick-Dial Keys on the machine control panel where you can store numbers for easy dialling. You  
must use a separate key for each number.  
109  
Quick-Dial List A listing of names and numbers stored in One Touch and Speed Dial memory, in  
numerical order.  
Remote access The ability to access your messages storedin the machine’s memory remotely from  
a touch tone phone.  
Remote access code The four-digit code that allows you to call and access your messages stored in  
the machine’s memory from a remote location.  
Remote activation allows you to transfer a fax call, answered at an extension phone, to the machine  
by pressing the Fax Receive Code.  
Resolution The number of vertical and horizontal lines per mm. See: Standard, Fine, Super Fine  
and Photo resolution.  
Ring Delay The number of telephone rings before the machine answers a call in F/T or FAXONLY  
mode.  
Scanning The process of sending an electronic image of an original paper document into your  
computer.  
Standard resolution 98 x 203 dpi. It is used for regular size text and quickest transmission.  
Station ID The stored information that appears on the top of faxed pages. It includes the sender’s  
name and fax number.  
Super fine resolution 392 x 203 dpi. Best for very small print and line art.  
System Setup List A printed report that shows the current setting of your machine.  
Thermal transfer A printing process in which heat transfers carbon ink from a ribbon to plain  
paper.  
Toll Saver (FAX-737MC only) A Message Centre setting that allows the machine to answer after  
two ring when a message(s) was received and after four rings when there are no messages. The  
caller can hang up (after two rings) without paying for the call if there are no messages to  
retrieve.  
Tone A form of dialling on the telephone line used for Touch Tone telephones.  
Transmission The process of sending documents over the phone lines fromyour fax machine to the  
receiving fax machine.  
Transmission Report A listing of each transmission, showing name and number, date, time, and  
number of pages.  
TX/RX TX means Transmit. RX means Receive.  
110  
Index  
A
Automatic Document Feeder ...................2  
External Telephone Answering Device  
B
F
F/T (Fax/Tel) Outgoing Announcement  
C
Control Panel ....................................811  
Cover Page ......................................3537  
F/T (Fax/Tel) Ring Time .......................25  
Fax Tones and Handshake ...................107  
Flexible Memory Settings .....................65  
Function Selection Table ............ 100105  
D
Distinctive Ringing (Duet) .....................47  
G
H
E
ECM (Error Correction Mode) ............107  
111  
 
On-Screen Programming .........................ii  
I
Operation from an External or Extension  
ICM Recording Monitor ........................70  
Important Safety Instructions ................91  
P
Program Fax Forward Number ........60, 71  
J
M
Maximum Message Time ......................69  
Menu Selection Table ..........................100  
Q
R
Recording a Conversation .....................70  
N
Next-Fax Reservation ............................39  
S
O
OGM (Outgoing Message) ............. 66, 71  
112  
Accessory List  
Model Name  
Description  
PC-401  
Printing Cartridge and a re-fill (1 set per box)  
2 re-fills for use in PC-401 Printing Cartridge  
4 re-fills for use in PC-401 Printing Cartridge  
PC-402RF  
PC-404RF  
PC-AS4RF  
4 re-fills for use in PC-401 Printing Cartridge  
(Not available in Australia and New Zealand)  
*For optimum print quality and product performance within published specifications, use  
only the correct Brother replacement ribbon. Failure to use the genuine Brother consumable  
may damage the machine and such damages will not be covered under warranty.  
Change Answer Mode  
REMOTE CONTROL ACCESS CARD  
Press 9 8.  
then for TAD, press 1.  
Using Remote Access Code  
Fax/Telephone (F/T), press 2.  
(For FAX-717/727)  
1
2
3
Dial your machine phone number from a touch tone  
phone.  
Enter your Remote Control Access Code (3 digits  
followed by ) after the beep.  
Your machine signals the kinds of messages received:  
1 long beeps – Fax message(s)  
No beeps – no messages  
After 2 short beeps, enter a command.  
Press 9 0 to reset your machine when you finish.  
Hang up.  
Fax, press 3.  
Exit Remote Operation  
Press 9 0.  
Change Remote Access Code  
1
2
3
4
Press Menu/Set, 8, 3.  
Enter a three- digit number. The cannnot be changed.  
Press Menu/Set.  
4
5
6
Press Stop/Exit.  
(For FAX-737MC)  
4
1
MESSAGE MANAGER  
REMOTE CONTROL ACCESS CARD  
Retrieve a Fax  
Change Answer Mode  
Press 9 8.  
then for Message Centre, press 1.  
Press 9 6.  
then to Print a Memory Status List press  
1, then enter the number of remote  
fax machine, and then # #. After  
the beep, hang up and wait.  
Using Remote Access Code  
Fax/Telephone (F/T), press 2.  
Fax Only, press 3.  
1
2
3
Dial your fax machine phone number from a  
touch tone phone.  
Enter your Remote Control Access Code  
(3 digits followed by ) after the beep.  
The fax machine signals the kinds of  
messages received:  
Exit Remote Operation  
Press 9 0.  
Retrieve all faxes press 2, then  
enter the number of remote fax  
machine, and then # #. After the  
beep, hang up and wait.  
Erase all fax messages press 3.  
1 long beep – Fax message(s)  
2 long beeps – Voice message(s)  
3 long beeps – Fax and Voice message(s)  
No beeps – no messages  
After 2 short beeps, enter a command.  
Press 9 0 to reset the machine when you  
finish.  
Check Receiving Status  
Press 9 7.  
then for Fax message, press 1.  
Voice message, press 2.  
4
5
1 long beeps – received messages  
3 short beeps – no messages  
6
Hang up.  
5
6
1
114  
 
Retrieve a Fax  
Press 9 6.  
Remote Commands  
then to Print a Memory Status List press 1, then enter the  
number of remote fax machine, and then # #.  
After the beep, hang up and wait.  
Retrieve all faxes press 2, then enter the number of  
remote fax machine, and then # #. After the beep,  
hang up and wait.  
Change Fax Forwarding Setting  
Press 9 5.  
then to Turn feature off press 1.  
Enter Fax Forwarding press 2.  
Program Fax Forward Number press 4. Enter the  
new number of the remote fax machine where  
you want your fax messages forwarded, and then  
press # #. Press 9 6 1 after two short beeps, then  
enter the number of remote fax machine, and then  
# # to retrieve Memory Status List.  
Erase all fax messages press 3.  
Check the Receiving Status  
Press 9 7 1.  
1 long beep – Fax message(s)  
3 short beeps – no messages  
Turn Fax Storage on press 6.  
Turn Fax Storage off press 7.  
2
3
Change Paging/Fax Forwarding  
Setting  
Press 9 5.  
then to Turn feature off press 1.  
Enter Fax Forwarding press 2.  
Enter Paging press 3.  
Changing Remote Access Code  
Erase All Voice Messages  
Press 9 3. If you hear three beeps, all messages  
have not yet been heard, and the messages  
will not be erased.  
1
2
Press Menu/Set, 8, 7.  
Enter a three-digit code using number  
keys 0-9. The cannot be changed.  
Press Menu/Set.  
3
4
Play/Record Outgoing Message  
Press 9 4.  
then to Play Message Centre OGM press 1 1.  
Play F/T OGM press 1 2.  
Press Stop/Exit.  
Progrm Fax Forward Number  
press 4. Enter the new number of  
the remote fax machine where  
you want your fax messages  
forwarded, and then press # #.  
Press 9 6 1 after two short beeps,  
then enter the number of remote  
fax machine, and then # # to  
retrieve Memory Status List.  
Remote Commands  
Play Paging OGM press 1 3.  
Record new Message Centre OGM  
press 2 1, then speak after beep.  
press 9 to stop.  
Record new F/T OGM press 2 2,  
then speak after beep. press 9 to stop.  
Record new Paging OGM press 2 3,  
then speak after beep. press 9 to stop.  
Listen to Voice Messages  
Press 9 1.  
then to Repeat a message press 1.  
Skip to next message, press 2.  
Stop playing the message press 9.  
2
3
4
115  
®
This machine is approved for use in the country of purchase only, local  
Brother companies or their dealers will only support fax machines purchased  
in their own countries.  
ARL/ASA/NZ  
Version A  

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