ASUS WL 500GP V2 User Manual

WL-500gP V2 Wireless Router  
(For User Interface 2.0)  
User Manual  
Table of contents  
3
Table of contents  
About this guide  
This user guide contains information that you need to install and configure the  
ASUS Wireless Router.  
How this guide is organized  
This guide contains the following parts:  
Chapter 1: Knowing your wireless router  
This chapter provides information on the package contents, system  
requirements, hardware features, and LED indicators of the ASUS Wireless  
Router.  
4
 
Chapter 2: Setting up the hardware  
This chapter provides instructions on setting up, accessing, and configuring the  
ASUS Wireless Router.  
Chapter 3: Configuring the network clients  
This chapter provides instructions on setting up the clients in your network to  
work with your ASUS Wireless Router.  
Chapter 4: Configuring via the web GUI  
This chapter provides instructions on configuring the ASUS Wireless Router  
using its web graphics user interface (web GUI).  
Chapter 5: Installing the utilities  
This chapter provides information on the utilities that are available from the  
support CD.  
Chapter 6: Troubleshooting  
This chapter provides you with a troubleshooting guide for solving common  
problems you may encounter when using the ASUS Wireless Router.  
Appendices  
This chapter provides you with the regulatory Notices and Safety Statements.  
Conventions used in this guide  
WARNING: Information to prevent injury to yourself when trying to  
complete a task.  
CAUTION: Information to prevent damage to the components when  
trying to complete a task.  
IMPORTANT: Instructions that you MUST follow to complete a task.  
NOTE: Tips and additional information to aid in completing a task.  
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Knowing your  
1
wireless router  
Package contents  
Check the following items in your ASUS Wireless Router package.  
WL-500gP Vꢀ Wireless Router  
Power adapter  
Support CD (manual, utilities)  
RJ45 cable  
Quick Start Guide  
Note: If any of the items is damaged or missing, contact your retailer.  
System requirements  
Before installing the ASUS Wireless Router, ensure that your system/network  
meets the following requirements:  
An Ethernet RJ-45 port (10Base-T/100Base-TX)  
At least one IEEE 80ꢀ.11b/g device with wireless capability  
An installed TCP/IP and Internet browser  
Before you proceed  
Take note of the following guidelines before installing the ASUS Wireless Router:  
The length of the Ethernet cable that connects the device to the network (hub,  
ADSL/cable modem, router, wall patch) must not exceed 100 meters.  
Place the device on a flat, stable surface as far from the ground as possible.  
Keep the device clear from metal obstructions and away from direct sunlight.  
Keep the device away from transformers, heavy-duty motors, fluorescent lights,  
microwave ovens, refrigerators, and other industrial equipment to prevent  
signal loss.  
Install the device in a central area to provide ideal coverage for all wireless  
mobile devices.  
WL-500gP Vꢀ  
Chapter 1: Knowing your wireless router  
 
Install the device at least ꢀ0cms from a person to insure that the product is  
operated in accordance with the RF Guidelines for Human Exposure adopted  
by the Federal Communications Commission.  
Hardware features  
Front panel  
Status indicators  
LED  
Status  
Indication  
Off  
On  
No power  
(Power)  
System ready  
Flashing-slow  
Firmware upgrade failed  
EZSetup processing  
Flashing-quick  
AIR (Wireless  
Network)  
Off  
No power  
On  
Wireless system ready  
Flashing  
Off  
Transmitting or receiving data (wireless)  
No power or no physical connection  
LAN 1-4  
(Local Area  
Network)  
On  
Has physical connection to an Ethernet  
network  
Flashing  
Transmitting or receiving data (through  
Ethernet cable)  
WAN  
(Wide Area  
Network)  
Off  
On  
No power or no physical connectio  
Has physical connection to an Ethernet  
network  
Flashing  
Transmitting or receiving data (through  
Ethernet cable)  
Chapter 1: Knowing your wireless router  
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Rear panel  
Label  
ANTENNA  
EZSETUP  
RESTORE  
Description  
Connect the antenna to this port.  
This button launches the EZSetup utility.  
This button restores the system to its factory default  
settings.  
WAN  
Connect an RJ-45 Ethernet cable to this port to establish  
WAN connection.  
LAN1-LAN4  
Connect RJ-45 Ethernet cables to these ports to  
establish LAN connection.  
Insert USB2.0 devices such as USB flash drives into  
these ports.  
(USB ꢀ.0)  
DC IN  
Insert the AC adapter into this port to connect your  
router to a power source.  
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Chapter 1: Knowing your wireless router  
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Bottom panel  
1
2
Item  
Description  
Mounting hooks  
Use the mounting hooks to mount your router on concrete or  
wooden surfaces using two roundhead screws.  
1
2
Air vents  
These vents provide ventilation to your router.  
Note: For details on mounting your router on a wall or ceiling, refer to the section Mounting  
options on the next page of this user manual.  
Chapter 1: Knowing your wireless router  
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Mounting options  
Out of the box, the ASUS Wireless Router is designed to sit on a raised flat surface  
like a file cabinet or book shelf. The unit may also be converted for mounting to a  
wall or ceiling.  
To mount the ASUS Wireless Router:  
1. Look on the underside for the two  
mounting hooks.  
2. Mark two upper holes in a flat surface.  
3. Tighten two screws until only 1/4'' is  
showing.  
4. Latch the hooks of the ASUS Wireless  
Router onto the screws.  
Note: Re-adjust the screws if you cannot latch the ASUS Wireless Router onto the screws or if  
it is too loose.  
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Chapter 1: Knowing your wireless router  
10  
 
Setting up the  
2
hardware  
Setting up the wireless router  
The ASUS Wireless Router meets various working scenarios with proper  
configurations. You may need to change the wireless router’s default settings so  
as to meet the requirements in your wireless environment. It also provides you with  
EZSetup, a utility that enables you to easily set up a secure wireless network.  
Notes:  
We recommend that you use wired connection for initial configuration to avoid possible  
setup problems due to wireless uncertainty.  
For more details on EZSetup, refer to the section EZSetup in Chapter 5 of this user  
manual.  
Setting up a wired connection  
The ASUS Wireless Router is supplied with an Ethernet cable in the package. The  
wireless router has integrated auto-crossover function, so use either straight-through  
or crossover cable for wired connection.  
To set up the wired connection:  
1. Turn on your router and the modem.  
2. Using an Ethernet cable, connect the router’s WAN port to the modem.  
3. Using another Ethernet cable, connect the router’s LAN port to your PC’s LAN  
port.  
WAN  
Chapter ꢀ: Setting up the hardware  
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Setting up a wireless connection  
To set up a wireless connection:  
1. Turn on your router and the modem.  
2. Using an Ethernet cable, connect the modem to the router’s WAN port.  
3. Connect an IEEE 80ꢀ.11b/g compatible WLAN card. Refer to your wireless  
adapter user manual for wireless connection procedures. By default, the SSID  
of ASUS Wireless Router is “default” (in lower case), encryption is disabled and  
open system authentication is used.  
Configuring the wireless router  
The ASUS Wireless Router includes a web graphics user interface (web GUI)  
that allows you to configure the wireless router using your web browser on your  
computer.  
Using the web GUI  
If your PC connects to the router using a cable, launch your web browser and the  
login page of the router’s web GUI automatically launches.  
If your PC connects to the router wirelessly, you have to select the network first.  
To select the network:  
1. Click Start > Control Panel > Network Connections > Wireless Network  
Connection.  
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Chapter ꢀ: Setting up the hardware  
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ꢀ. Select a network from the Choose a wireless network window. Wait for it to  
connect.  
Note: By default, the SSID of wireless router is default. Connect to this default SSID.  
3. After establishing a wireless connection, launch a web browser.  
Notes:  
You may also manually key in the router's default IP address (192.168.1.1) to launch the  
router's web interface.  
For more details on configuring your wireless router using the web GUI, refer to Chapter 4:  
Configuring via the web GUI.  
Chapter ꢀ: Setting up the hardware  
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Configuring the  
3
network clients  
Accessing the wireless router  
Setting an IP address for wired or wireless client  
To access the ASUS Wireless Router, you must have the correct TCP/IP settings on  
your wired or wireless clients. Ensure that the clients’ IP addresses are within the same  
subnet as the ASUS Wireless Router.  
By default, the ASUS Wireless Router integrates the DHCP server function, which  
automatically assigns IP addresses to the clients in your network.  
But in some instances, you may want to manually assign static IP addresses on  
some of the clients or computers in your network rather than automatically getting  
IP addresses from your wireless router.  
Follow the instructions below that correspond to the operating system installed on  
your client or computer.  
Note: If you want to manually assign an IP address to your client, we recommend that you use  
the following settings:  
IP address: 19ꢀ.1ꢁ8.1.xxx (xxx can be any number between ꢀ and ꢀ54. Ensure that the IP  
address is not used by another device)  
Subnet Mask: ꢀ55.ꢀ55.ꢀ55.0 (same as the ASUS Wireless Router)  
Gateway: 19ꢀ.1ꢁ8.1.1 (IP address of the ASUS Wireless Router)  
DNS: 19ꢀ.1ꢁ8.1.1 (ASUS Wireless Router) or assign a known DNS server in your network  
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Chapter 3: Configuring the clients  
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Windows® 9x/ME  
1. Click Start > Control Panel >  
Network to display the Network  
setup window.  
ꢀ. Select TCP/IP then click  
Properties.  
3. If you want your computer to  
automatically obtain an IP address,  
click Obtain an IP address  
automatically then click OK.  
Otherwise, click Specify an  
IP address, then key in the IP  
address and Subnet Mask.  
Chapter 3: Configuring the clients  
WL-500gP V2  
15  
4. Select the Gateway tab, and key in  
New gateway then click Add.  
5. Select the DNS configuration tab  
and click Enable DNS. Key in Host,  
Domain, and DNS Server Search  
Order, then click Add.  
ꢁ. Click OK.  
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Chapter 3: Configuring the clients  
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Windows® NT4.0  
1. Go to Control Panel > Network to  
display the Network setup window  
then select the Protocols tab.  
ꢀ. Select TCP/IP Protocol from the  
Network Protocols list then click  
Properties.  
3. From the IP Address tab of the  
Microsoft TCP/IP Properties  
window, you can:  
Select the type of network  
adapter installed in your  
system.  
Set the router to assign IP  
address automatically.  
Manually set up the IP address,  
subnet mask, and default  
gateway.  
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17  
4. Select the DNS tab then click Add  
under the DNS Service Search  
Order and key in DNS.  
Windows® 2000  
1. Click Start > Control Panel >  
Network and Dial-up Connection.  
Right-click Local Area Connection  
then click Properties.  
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Chapter 3: Configuring the clients  
18  
ꢀ. Select Internet Protocol (TCP/IP),  
then click Properties.  
3. Select Obtain an IP address  
automatically if you want  
the IP settings to be assigned  
automatically. Otherwise, select  
Use the following IP address: and  
key in IP address, Subnet mask,  
and Default gateway.  
4. Select Obtain an IP address  
automatically if you want the DNS  
server settings to be assigned  
automatically. Otherwise, select  
Use the following DNS server  
address: and key in the Preferred  
and Alternate DNS server.  
5. Click OK when done.  
Windows® XP  
1. Click Start > Control Panel >  
Network Connection. Right-click  
Local Area Connection then select  
Properties.  
Chapter 3: Configuring the clients  
WL-500gP V2  
19  
ꢀ. Select Internet Protocol (TCP/IP),  
then click Properties.  
3. Select Obtain an IP address  
automatically if you want  
the IP settings to be assigned  
automatically. Otherwise, select  
Use the following IP address: and  
key in IP address, Subnet mask,  
and Default gateway.  
4. Select Obtain DNS server  
address automatically if you  
want the DNS server settings to be  
assigned automatically. Otherwise,  
select Use the following DNS  
server addresses: and key in the  
Preferred and Alternate DNS  
server.  
5. Click OK when done.  
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Chapter 3: Configuring the clients  
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Configuring via  
4
the web GUI  
Configuring via the web GUI  
The router’s web graphics user interface (web GUI) allows you to configure these  
features: Network Map, UPnP Media Server, AiDisk, and EZQoS Bandwidth  
Management.  
To configure via the web GUI:  
1. After setting up a wired or wireless connection, launch a web browser. The  
login page automatically launches.  
Note: You may also manually key in the router’s default IP address (192.168.1.1) to launch the  
router’s web interface.  
ꢀ. On the login page, key in the default user name (admin) and password  
(admin).  
Chapter 4: Configuring via the web GUI  
WL-500gP V2  
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3. From the main page, click the navigation menu or links to configure the various  
features of the ASUS Wireless Router.  
Using the Network Map  
Network Map allows you to view the status and configure the connection settings  
of the Internet, system, and clients in your network. It enables you to quickly set up  
your Wide Area Network (WAN) using the Quick Internet Setup (QIS) feature, or to  
quickly set up your Local Area Network (LAN) using the EZ Setup utility.  
Note: For more details on EZSetup, refer to the section EZSetup in Chapter 5 of this user  
manual.  
To view the status or configure the settings, click on any of these icons displayed  
on the main page:  
Icon  
Description  
Internet status  
Click this icon to display information on the Internet  
connection status, WAN IP address, DNS, connection  
type, and gateway address. From the Internet status  
screen, use the Quick Internet Setup (QIS) feature to  
quickly set up your WAN.  
Note: For more details on the QIS feature, refer to the  
section Setting up WAN using the Quick Internet Setup  
(QIS) on the next page.  
System status  
Click this icon to display information on the SSID,  
authentication method, WEP encryption, LAN IP, PIN  
code, MAC address, or turn the wireless radio on/off.  
Launch the WPS function from the System status screen.  
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Chapter 4: Configuring via the web GUI  
ꢀꢀ  
 
Icon  
Description  
Client status  
Click this icon to display information about the clients or  
computers in the network, and allows you to block/unblock  
a client.  
USB disk status  
Click this icon to display information about the USB disk  
connected to the wireless router.  
USB printer status  
Click this icon to display information about the USB printer  
connected to the wireless router.  
Setting up WAN using the Quick Internet Setup (QIS)  
The Quick Internet Setup (QIS) function automatically detects the Internet  
connection type. It guides you in setting up your WAN when encountering special  
Internet connection types.  
To set up your WAN using QIS:  
1. Under Internet status, click GO in the QIS field.  
ꢀ. Select your connection type from these types of ISP services: Automatic IP,  
PPPoE, PPTP, L2TP, and Static IP.  
3. Click Apply all settings to save the settings.  
Chapter 4: Configuring via the web GUI  
WL-500gP V2  
ꢀ3  
 
Using the router as a UPnP Media Server  
Your wireless router enables UPnP (Universal Plug and Play) devices, such as an  
Xbox device, to access multimedia files in your USB disk.  
To use your router as a UPnP Server:  
Note: Before you use the UPnP Media Server function, install a wireless card on your UPnP  
device.  
1. Click UPnP Media Server from the navigation menu at the left side of your  
screen.  
ꢀ. Select UPnP Media Server: Enabled. Your wireless router is now ready to  
share the media files stored in the USB hard disk.  
WL-500gP V2  
Chapter 4: Configuring via the web GUI  
ꢀ4  
 
Playing media files on Xbox 360  
To play media files on Xbox 360:  
1. Launch Xbox3ꢁ0 and enter System  
> Edit Settings to set up the  
wireless network connection.  
ꢀ. Set IP Settings to Automatic and  
ensure that your Xbox3ꢁ0 gets a  
valid IP address.  
3. To play music from the USB hard  
disk, select Media > Music.  
Chapter 4: Configuring via the web GUI  
WL-500gP V2  
ꢀ5  
4. Select Computer.  
5. Select Yes, continue when  
prompted to install Window Media  
Connect on your PC.  
ꢁ. Xbox3ꢁ0 automatically searches  
for the wireless router. Select the  
wireless router to establish the  
connection.  
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Chapter 4: Configuring via the web GUI  
ꢀꢁ  
Using AiDisk  
AiDisk allows you to set up an FTP server and share the content of a USB disk to  
the clients in your network.  
Note: Before using AiDisk, ensure that you have inserted a USB disk into the USB port of your  
wireless router.  
To use AiDisk:  
1. Click AiDisk from the navigation menu at the left side of your screen.  
ꢀ. From the Welcome to AiDisk wizard screen, click Go.  
Chapter 4: Configuring via the web GUI  
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3. Select the access rights that you want to assign to the clients accessing your  
shared data.  
4. If you want to create your own domain name for your FTP site via the ASUS  
DDNS services, select I will use the service and accept the Terms of  
service. Otherwise, select Skip ASUS DDNS setting. Click Next to finish the  
set up.  
5. When done, click Finish.  
ꢁ. To access the FTP site that you created, launch a web browser and key in the  
ftp link (ftp://<domain name>).  
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Chapter 4: Configuring via the web GUI  
ꢀ8  
Managing EzQoS bandwidth  
EzQoS Bandwwidth Mannaagement ennables yoou to set thhe bandwiidth pprriioorriittyy and  
manage the network traffic.  
To set up the bandwidth priority:  
1. Click EzQoS Bandwidth Management from the navigation menu at the left  
side of your screen.  
ꢀ. Click each of these four applications to set the bandwidth priority:  
Icon  
Description  
Gaming Blaster  
The router handles gaming traffic at first priority.  
Internet Application  
The router handles the e-mail, web browsing and other  
Internet applications traffic at first priority.  
AiDisk  
The router handles at first priority the traffic of downloading/  
uploading data to/from the FTP server.  
Voip/Video Streaming  
The router handles the audio/video traffic at first priority.  
3. Click Save to save the configuration settings.  
Chapter 4: Configuring via the web GUI  
WL-500gP V2  
ꢀ9  
 
Upgrading the firmware  
Note: Download the latest firmware from the ASUS website at http://www.asus.com  
To upgrade the firmware:  
1. Click Advanced Setting from the navigation menu at the left side of your  
screen.  
ꢀ. Under the Administration menu, click Firmware Upgrade.  
3. In the New Firmware File field, click Browse to locate the new firmware on your  
computer.  
4. Click Upload. The uploading process takes about three minutes.  
Note: If the upgrade process fails, the wireless router automatically enters the emergency or  
failure mode and the power LED indicator at the front panel flashes slowly. To recover or restore  
the system, use the Firmware Restoration utility. For more details on this utility, refer to the  
section Firmware Restoration on Chapter 5 of this user manual.  
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Chapter 4: Configuring via the web GUI  
30  
 
Restoring/Saving/Uploading settings  
To restore/save/upload the settings:  
1. Click Advanced Setting from the navigation menu at the left side of your  
screen.  
ꢀ. Under the Administration menu, click Restore/Save/Upload Setting.  
3. Select the tasks that you want to do:  
To restore to the default factory settings, click Restore, and click OK in the  
confirmation message.  
To save the current system settings, click Save, and click Save in the file  
download window to save the system file in your preferred path.  
To restore previous system settings, click Browse to locate the system file that  
you want to restore, then click Upload.  
Chapter 4: Configuring via the web GUI  
WL-500gP V2  
31  
 
Using the USB application  
The ASUS Wireless Router provides two USBꢀ.0 ports for connecting USB  
devices such as a USB storage device, USB camera, and USB printer, to allow  
you to monitor the working environment, share files, and printer with clients in your  
network.  
Note: To use this feature, you need to plug a USB storage device, such as a USB hard disk or  
USB flash drive, to the USB2.0 port on the rear panel of your wireless router. Ensure that the  
USB storage device is formatted and partitioned properly.  
Creating a user account  
You need to create user accounts before you can share the files or data in the USB  
storage device.  
To create a user account:  
1. Click Advanced Setting > USB Application from the navigation menu at the  
left side of your screen.  
ꢀ. Click Share with account, and click OK to enable the sharing feature.  
3. Click the Add account  
icon.  
4. In the Account and Password fields, key in the name and password of the  
client/computer in your network. Retype the password to confirm. Click Add to  
add the account to the list.  
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Chapter 4: Configuring via the web GUI  
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Assigning access rights  
To assign access rights:  
1. Click Advanced Setting > USB Application from the navigation menu at the  
left side of your screen.  
ꢀ. Select the account that you want to assign access rights to.  
3. From the list of files, select the type of access rights that you want to assign for  
specific files:  
R/W: Select this option to assign read/write access for a specific file.  
R: Select this option to assign read only access for a specific file.  
No: Select this option if you do not want to share a specific file.  
4. Click Apply to apply the changes.  
5. From the Miscellaneous setting tab, set the Work Group to WORKGROUP  
to enable all computers within WORKGROUP to access the wireless router’s  
USB storage device.  
ꢁ. Launch My Network Place from a computer connected to the wireless router.  
Click view work group computers, you can see the wireless router in the  
Workgroup category. All files on the USB storage device are now shared to  
computers in your network.  
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33  
Setting up an FTP site  
The ASUS Wireless Router enables you to share files from your USB storage  
device with computers in LAN through the Internet.  
Notes:  
To use this feature, you need to insert a USB storage device, such as a USB hard disk or USB  
flash drive, to the USB2.0 port on the rear panel of your wireless router. Ensure that the USB  
storage device is formatted and partitioned properly.  
To access the FTP, you may either enable the DDNS service or key in the ftp link  
ftp://192.168.1.1 from any computer in LAN.  
To set up an FTP site:  
1. Click Advanced Setting > USB Application from the navigation menu at the  
left side of your screen.  
ꢀ. From the FTP Share tab, select the account that you want to assign access  
rights to.  
3. From the list of files, select the type of access rights that you want to assign for  
specific files:  
R/W: Select this option to assign read/write access for a specific file.  
W: Select this option to assign write only access for a specific file.  
R: Select this option to assign read only access for a specific file.  
No: Select this option if you do not want to share a specific file.  
4. Click Apply to apply the changes.  
5. From any LAN computer, key in ftp://192.168.1.1 on a web browser.  
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Connecting a USB printer  
Connect a compatible USB printer to the USBꢀ.0 port of the ASUS Wireless Router  
and share the USB printer with your LAN clients.  
To connect a USB printer:  
1. Plug your USB printer to the USB ꢀ.0 port on the rear panel of the wireless  
router.  
2. Install the printer driver for your computer’s operating system.  
Note: Refer to the section below to install the printer on Windows® XP.  
Installing the printer on Windows® XP  
To install the printer on Windows® XP:  
1. Run the Add Printer Wizard from  
Start > Printers and Faxes > Add  
a printer.  
ꢀ. Select Local printer attached to  
this computer and click Next.  
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3. Select Create a new port and set  
Type of port to Standard TCP/IP  
Port, then click Next.  
4. Click Next to set up the TCP/IP port  
for accessing the network printer.  
5. Key in the IP address of the  
wireless router in the Printer Name  
of IP Address field and click Next.  
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Chapter 4: Configuring via the web GUI  
3ꢁ  
ꢁ. Select Custom and click Settings...  
7. Set Protocol to LPR and type  
LPRServer in Queue Name field.  
Click Next to continue.  
8. Press Next to finish the standard  
TCP/IP port setting.  
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37  
9. Press Finish to complete the  
settings and return to the Add  
Printer Wizard.  
10. Install printer driver from the  
vendor-model list. If your printer  
is not in the list, click Have Disk  
to manually assign the location of  
driver.  
11. Click Next to accept the default  
name for the printer.  
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38  
1ꢀ. Select Yes to print a test page.  
Click Next to print.  
13. The installation is complete. Click  
Finish to quit the Add Printer  
Wizard.  
14. After connecting your USB driver  
and installing the printer driver, you  
can now see the printer name and  
status on the wireless router’s web  
GUI.  
Note: If you have already installed the printer locally on your computer, right click the printer  
icon and select Property > Port tab to add a standard TCP/IP port. Click Add Port then select  
Standard TCP/IP Port and click New Port button. Refer to steps 5-8 for setting procedures.  
Note: If you use Windows® 98 or ME which does not support Standard TCP/IP port, you need to  
use Remote Port which is supported by the ASUS Wireless Router.  
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39  
Installing the  
5
utilities  
Installing the utilities  
The support CD contains the utilities for configuring the ASUS Wireless Router.  
To install the ASUS WLAN Utilities in Microsoft® Windows, insert the support CD  
in the CD drive. If Autorun is disabled, run setup.exe from the root directory of the  
support CD.  
To install the utilities:  
1. Click Install...Utilities.  
ꢀ. Click Next.  
WL-500gP Vꢀ  
Chapter 5: Installing the utilities  
40  
 
3. Click Next to accept the default  
destination folder or click Browse to  
specify another path.  
4. Click Next to accept the default  
program folder or enter another  
name.  
5. Click Finish when setup is  
completed.  
Chapter 5: Installing the utilities  
WL-500gP Vꢀ  
41  
Device Discovery  
Device Discovery is an ASUS WLAN that detects an ASUS Wireless Router  
device, and enables you to configure the device.  
To launch the Device Discovery utility:  
From your computer’s desktop, click Start > All Programs > ASUS Utility  
> Device Discovery.  
Firmware Restoration  
Firmware Restoration is a utility that searches for an ASUS Wireless Router that  
failed during its firmware upgrading process, then restores or re-uploads the  
firmware that you specify. The process takes about three to four minutes.  
To launch the Firmware Restoration utility:  
From your computer’s desktop, click Start > All Programs > ASUS Utility  
> Firmware Restoration.  
Note: This is not a firmware upgrade utility and cannot be used on a working ASUS Wireless  
Router. Normal firmware upgrades must be done through the web interface. Refer to Chapter 4:  
Configuring via the web GUI for more details.  
WL-500gP Vꢀ  
Chapter 5: Installing the utilities  
4ꢀ  
 
EZSetup  
EZSetup is a utility that supports the Wi-Fi Protected Setup (WPS). It allows you to  
easily set up a secure and protected wireless network.  
Using EZSetup  
Notes:  
Ensure that you use a wireless LAN card with WPS function.  
Windows® operating systems and wireless LAN cards/adapters that support WPS:  
OS Support  
Wireless Adapter Support  
Vista 3ꢀ/ꢁ4  
Intel® wireless LAN card  
ASUS 1ꢁ7g Vꢀ driver v3.0.ꢁ.0 or later  
ASUS 1ꢁ0N/130N driver vꢀ.0.0.0 or later  
Intel® wireless LAN card  
XP SPꢀ  
ASUS 1ꢁ7g Vꢀ driver v1.ꢀ.ꢀ.0 or later  
ASUS 1ꢁ0N/130N driver v1.0.4.0 or later  
ASUS LAN card with ASUS WLAN Utility  
ASUS 1ꢁ7g Vꢀ driver v1.ꢀ.ꢀ.0 or later  
ASUS 1ꢁ0N/130N driver v1.0.4.0 or later  
XP SP1 and ꢀ000  
To use EZSetup:  
1. Follow the onscreen instructions to set up your hardware. When done, click  
Next.  
Chapter 5: Installing the utilities  
WL-500gP Vꢀ  
43  
 
Note: Use the EZSetup utility with one wireless client at a time. If the wireless client cannot  
discover the wireless router while in EZSetup mode, shorten the distance between the client and  
the wireless router.  
ꢀ. Push the EZSetup button at the rear panel of the wireless router for more than  
five seconds.  
EZSetup button  
3. On the EZSetup Wizard, click Next to continue.  
Notes:  
When running EZSetup, the Internet connection pauses briefly then reestablishes the  
connection.  
If the EZSetup button is pushed without running the EZSetup Wizard, the PWR  
indicator flashes and Internet connection pauses briefly and then reestablishes the  
connection.  
WL-500gP Vꢀ  
Chapter 5: Installing the utilities  
44  
4. Assign a name to your network, then click Next.  
5. Use the auto-generated passphrase as your network’s security key or manually  
assign a passphrase containing between 8 and ꢁ3 characters. Click Next.  
Chapter 5: Installing the utilities  
WL-500gP Vꢀ  
45  
ꢁ. Installation is completed. Click Save or print settings for future reference or  
Save settings to a USB flash drive to add other devices to the network. Click  
Next to connect to the Internet.  
Note: For more details on adding devices to the network using a USB flash drive, refer to the  
section Adding network devices using a USB flash drive on the next page.  
7. You have connected to the wireless router. If you want to configure the Internet  
settings, click Setup. Click Finish to close the EZSetup Wizard.  
WL-500gP Vꢀ  
Chapter 5: Installing the utilities  
4ꢁ  
Adding network devices using a USB flash drive  
With the EZSetup utility, you can add devices to your network using a USB flash  
drive.  
To add network devices using a USB flash drive:  
1. In the EZSetup Wizard, click Save settings to a USB flash drive.  
2. Plug a USB flash drive into the USB port on your computer, and then select the  
drive from the dropdown list. When done, click Next to continue.  
Chapter 5: Installing the utilities  
WL-500gP Vꢀ  
47  
3. Remove the USB flash drive from this computer, and then plug to the computer  
that you want to add to the wireless network.  
4. Locate the SetupWireless.exe from the USB drive, and double-click to run it.  
Click Yes to add the computer to the wireless network.  
5. Click OK to exit the Wireless Network Setup Wizard.  
WL-500gP Vꢀ  
Chapter 5: Installing the utilities  
48  
Download Master  
Download Master is a utility that allows you to organize your HTTP, FTP, and BT  
(BitTorrent) download tasks.  
Using the Download Master  
To use the Download Master:  
1. Launch the Download Master from Start > All Programs > ASUS Utility >  
WL-500gP V2 Wireless Router > Download Master. Click File > Connect to  
connect to the wireless router.  
2. Follow the instructions below to organize the download tasks that you want to  
perform.  
HTTP download  
To perform an HTTP download, do any of the following:  
• Right-click the download link on the web page and select Download  
using ASUS Download.  
• Right click the download link on the web page and select Properties.  
Copy the download Address (URL).  
If you select Download using ASUS Download, you can see the  
download task is added to the Transfer list. The blue bars indicate the  
progress rate of the download tasks.  
If you copy the download address, click the Assign button in the utility.  
Paste the address into Getting File From box, select HTTP from  
Options, and click Download button to start.  
Chapter 5: Installing the utilities  
WL-500gP Vꢀ  
49  
 
FTP download  
Click the Transfer button of the Download Master and select FTP in the  
Options field. Key in the FTP site address, Port number, User Name,  
Password. Click Download to start.  
BT download  
Save the BT seed on your computer. Click the Transfer button of the Download  
Master and select BT in the Options field. Click Browse to locate the seed file  
and click Download to start.  
3. Click the Folder button to view the download file. Open the Complete folder to  
view or copy the finished files to your local hard disk. The incomplete tasks are  
kept in the InComplete folder.  
WL-500gP Vꢀ  
Chapter 5: Installing the utilities  
50  
Troubleshooting  
6
Troubleshooting  
This troubleshooting guide provides solutions to some common problems that  
you may encounter while installing or using the ASUS Wireless Router. These  
problems require simple troubleshooting that you can perform by yourself. Contact  
the ASUS Technical Support if you encounter problems not mentioned in this  
chapter.  
Problem  
Action  
I cannot access a web  
browser for configuring the  
router.  
1. Launch a web browser, then click Tools >  
Internet Options...  
ꢀ. Under Temporary Internet files, click  
Delete Cookies... and Delete Files...  
The client cannot establish  
a wireless connection with  
the router.  
Out of Range:  
Put the router closer to the wireless client.  
Try to change the channel settings.  
Authentication:  
Use wired connection to connect to the  
router.  
Check the wireless security settings.  
Press the Restore button at the rear panel  
for more than five seconds.  
Cannot find the router:  
Press the Restore button at the rear panel  
for more than five seconds.  
Check the setting in the wireless adapter  
such as SSID and encryption settings.  
Chapter ꢁ: Troubleshooting  
WL-500gP Vꢀ  
51  
 
Problem  
Action  
Cannot access the Internet  
via wireless LAN adapter  
Move the router closer to the wireless client.  
Check whether the wireless adapter is  
connected to the correct wireless router.  
Check whether the wireless channel in use  
conforms to the channels available in your  
country/ area.  
Check the encryption settings.  
Check if the ADSL or Cable connection is  
correct.  
Retry using another Ethernet cable.  
Internet is not accessible  
Check the status indicators on the ADSL  
modem and the wireless router.  
Check if the WAN LED on the wireless  
router is ON. If the LED is not ON, change  
the cable and try again.  
When ADSL Modem “Link”  
light is ON (not blinking),  
this means Internet Access  
is possible.  
Restart your computer.  
Refer to the Quick Start Guide of the  
wireless router and re-configure the settings.  
Check if the WAN LED on the wireless  
router is ON.  
Check the wireless encryption settings.  
Check if the computer can get the IP  
address (via both wired network and  
wireless network).  
Ensure that your web browser is configured  
to use the local LAN, and is not configured  
to use a proxy server.  
WL-500gP Vꢀ  
Chapter ꢁ: Troubleshooting  
5ꢀ  
Problem  
Action  
If the ADSL “LINK” light  
blinks continuously or  
stays off, Internet access  
is not possible - the Router  
is unable to establish a  
connection with the ADSL  
network.  
Ensure that all your cables are all properly  
connected .  
Disconnect the power cord from the ADSL  
or cable modem, wait a few minutes, then  
reconnect the cord.  
If the ADSL light continues to blink or stays  
OFF, contact your ADSL service provider.  
Network name or encryption  
keys are forgotten  
Try setting up the wired connection and  
configuring the wireless encryption again.  
Press the Restore button at the rear panel  
of the wireless router for more than five  
seconds.  
How to restore the system  
to its default settings  
Press the Restore button at the rear panel  
of the wireless router for more than five  
seconds.  
Refer to the section Firmware Restoration  
in Chapter 5 of this user manual.  
The following are the factory default settings:  
User Name: admin  
Password: admin  
Enable DHCP: Yes (if WAN cable is plugged in)  
IP address: 19ꢀ.1ꢁ8.1.1  
Domain Name: (Blank)  
Subnet Mask: ꢀ55.ꢀ55.ꢀ55.0  
DNS Server 1: 19ꢀ.1ꢁ8.1.1  
DNS Server 2: (Blank)  
SSID: default  
Chapter ꢁ: Troubleshooting  
WL-500gP Vꢀ  
53  
ASUS DDNS Service  
WL-500gP V2 is the first model that supports the ASUS DDNS service. When  
exchanging devices at the service center, if you have registered the ASUS DDNS  
service and want to keep the original domain name, data transfer is a must. Visit  
your local service center for more information.  
Notes:  
If there is no activity in the domain - such as reconfiguring the router or accessing the  
registered domain name - within 90 days, the system automatically deletes the registered  
information.  
If you encounter any problem or difficulty in using your device, contact the service center.  
Frequently Asked Questions (FAQs)  
1. Will the registered information be lost or registered by others?  
If you have not updated the registered information in 90 days, the system  
automatically deletes the registered information and the domain name may be  
registered by others.  
2. I did not register the ASUS DDNS for the router I bought six months ago.  
Can I still register it?  
Yes, you can still register the ASUS DDNS service for your router. The DDNS  
service is embedded in your router, so you can register the ASUS DDNS  
service anytime. Before registering, click Query to check if the hostname has  
been registered or not. If not, the system registers the hostname automatically.  
3. I have registered a domain name before and it has been working well until  
my friends told me that they could not access my domain name.  
Check the following:  
1. The internet is working well.  
ꢀ. The DNS server is working well.  
3. The last time you updated the domain name.  
If there are still problems in accessing your domain name, contact the service  
center.  
4. Can I register two domain names to separately access my http and ftp  
servers?  
A. No, you cannot. You can only register one domain name for one router. Use  
port mapping to implement security in the network.  
WL-500gP Vꢀ  
Chapter ꢁ: Troubleshooting  
54  
 
5. After restarting the router, why is it that I see different WAN IPs in MS  
DOS and in the router configuration page?  
This is normal. The interval time between the ISP DNS server and ASUS  
DDNS results to different WAN IPs in MS DOS and in the router configuration  
page. Different ISPs may have different interval time for IP updating.  
7. Is the ASUS DDNS service free, or is it just a trial version?  
The ASUS DDNS service is a free and embedded service in some ASUS  
routers. Check your ASUS router if it supports the ASUS DDNS service.  
Chapter ꢁ: Troubleshooting  
WL-500gP Vꢀ  
55  
Appendices  
Notices  
Federal Communications Commission Statement  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions:  
This device may not cause harmful interference.  
This device must accept any interference received, including interference that  
may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a class  
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed  
to provide reasonable protection against harmful interference in a residential  
installation.  
This equipment generates, uses and can radiate radio frequency energy and, if  
not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does cause  
harmful interference to radio or television reception, which can be determined  
by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which  
the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Caution: Any changes or modifications not expressly approved by the party responsible for  
compliance could void the user’s authority to operate the equipment.  
Prohibition of Co-location  
This device and its antenna(s) must not be co-located or operating in conjunction with  
any other antenna or transmitter  
WL-500gP Vꢀ  
Appendices  
5ꢁ  
 
Safety Information  
To maintain compliance with FCC’s RF exposure guidelines, this equipment should  
be installed and operated with minimum distance ꢀ0cm between the radiator and  
your body. Use on the supplied antenna.  
Declaration of Conformity for R&TTE directive  
1999/5/EC  
Essential requirements – Article 3  
Protection requirements for health and safety – Article 3.1a  
Testing for electric safety according to EN ꢁ0950-1 has been conducted. These are  
considered relevant and sufficient.  
Protection requirements for electromagnetic compatibility – Article 3.1b  
Testing for electromagnetic compatibility according to EN 301 489-1 and EN 301  
489-17 has been conducted. These are considered relevant and sufficient.  
Effective use of the radio spectrum – Article 3.ꢀ  
Testing for radio test suites according to EN 300 3ꢀ8- ꢀ has been conducted.  
These are considered relevant and sufficient.  
CE Mark Warning  
This is a Class B product, in a domestic environment, this product may cause radio  
interference, in which case the user may be required to take adequate measures.  
Appendices  
WL-500gP Vꢀ  
57  
GNU General Public License  
Licensing information  
This product includes copyrighted third-party software licensed under the terms of  
the GNU General Public License. Please see The GNU General Public License  
for the exact terms and conditions of this license. We include a copy of the GPL  
with every CD shipped with our product. All future firmware updates will also  
be accompanied with their respective source code. Please visit our web site for  
updated information. Note that we do not offer direct support for the distribution.  
GNU GENERAL PUBLIC LICENSE  
Version ꢀ, June 1991  
Copyright (C) 1989, 1991 Free Software Foundation, Inc.  
59 Temple Place, Suite 330, Boston, MA 0ꢀ111-1307 USA  
Everyone is permitted to copy and distribute verbatim copies of this license  
document, but changing it is not allowed.  
Preamble  
The licenses for most software are designed to take away your freedom to  
share and change it. By contrast, the GNU General Public License is intended  
to guarantee your freedom to share and change free software--to make sure the  
software is free for all its users. This General Public License applies to most of the  
Free Software Foundation’s software and to any other program whose authors  
commit to using it. (Some other Free Software Foundation software is covered  
by the GNU Library General Public License instead.) You can apply it to your  
programs, too.  
When we speak of free software, we are referring to freedom, not price. Our  
General Public Licenses are designed to make sure that you have the freedom to  
distribute copies of free software (and charge for this service if you wish), that you  
receive source code or can get it if you want it, that you can change the software or  
use pieces of it in new free programs; and that you know you can do these things.  
To protect your rights, we need to make restrictions that forbid anyone to deny  
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to certain responsibilities for you if you distribute copies of the software, or if you  
modify it.  
For example, if you distribute copies of such a program, whether gratis or for a  
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that they, too, receive or can get the source code. And you must show them these  
terms so they know their rights.  
WL-500gP Vꢀ  
Appendices  
58  
 
We protect your rights with two steps: (1) copyright the software, and (ꢀ) offer you  
this license which gives you legal permission to copy, distribute and/or modify the  
software.  
Also, for each author’s protection and ours, we want to make certain that everyone  
understands that there is no warranty for this free software. If the software is  
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Finally, any free program is threatened constantly by software patents. We wish to  
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The precise terms and conditions for copying, distribution and modification follow.  
Terms & conditions for copying, distribution, & modification  
0. This License applies to any program or other work which contains a notice  
placed by the copyright holder saying it may be distributed under the terms of  
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translated into another language. (Hereinafter, translation is included without  
limitation in the term “modification”.) Each licensee is addressed as “you”.  
Activities other than copying, distribution and modification are not covered  
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1. You may copy and distribute verbatim copies of the Program’s source code  
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You may charge a fee for the physical act of transferring a copy, and you may  
at your option offer warranty protection in exchange for a fee.  
ꢀ. You may modify your copy or copies of the Program or any portion of it,  
thus forming a work based on the Program, and copy and distribute such  
Appendices  
WL-500gP Vꢀ  
59  
modifications or work under the terms of Section 1 above, provided that you  
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These requirements apply to the modified work as a whole. If identifiable  
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In addition, mere aggregation of another work not based on the Program with  
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3. You may copy and distribute the Program (or a work based on it, under Section  
ꢀ) in object code or executable form under the terms of Sections 1 and ꢀ above  
provided that you also do one of the following:  
a) Accompany it with the complete corresponding machine-readable source  
code, which must be distributed under the terms of Sections 1 and ꢀ above on  
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b) Accompany it with a written offer, valid for at least three years, to give any  
third party, for a charge no more than your cost of physically performing source  
distribution, a complete machine-readable copy of the corresponding source  
code, to be distributed under the terms of Sections 1 and ꢀ above on a medium  
customarily used for software interchange; or,  
WL-500gP Vꢀ  
Appendices  
ꢁ0  
c) Accompany it with the information you received as to the offer to distribute  
corresponding source code. (This alternative is allowed only for noncommercial  
distribution and only if you received the program in object code or executable  
form with such an offer, in accord with Subsection b above.)  
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If distribution of executable or object code is made by offering access to copy  
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code.  
4. You may not copy, modify, sublicense, or distribute the Program except as  
expressly provided under this License. Any attempt otherwise to copy, modify,  
sublicense or distribute the Program is void, and will automatically terminate  
your rights under this License. However, parties who have received copies, or  
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5. You are not required to accept this License, since you have not signed it.  
However, nothing else grants you permission to modify or distribute the  
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ꢁ. Each time you redistribute the Program (or any work based on the Program),  
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You may not impose any further restrictions on the recipients’ exercise of the  
rights granted herein. You are not responsible for enforcing compliance by third  
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7. If, as a consequence of a court judgment or allegation of patent infringement  
or for any other reason (not limited to patent issues), conditions are imposed  
Appendices  
WL-500gP Vꢀ  
ꢁ1  
on you (whether by court order, agreement or otherwise) that contradict the  
conditions of this License, they do not excuse you from the conditions of this  
License. If you cannot distribute so as to satisfy simultaneously your obligations  
under this License and any other pertinent obligations, then as a consequence  
you may not distribute the Program at all. For example, if a patent license  
would not permit royalty-free redistribution of the Program by all those who  
receive copies directly or indirectly through you, then the only way you could  
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the Program.  
If any portion of this section is held invalid or unenforceable under any  
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section as a whole is intended to apply in other circumstances.  
It is not the purpose of this section to induce you to infringe any patents or  
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This section is intended to make thoroughly clear what is believed to be a  
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8. If the distribution and/or use of the Program is restricted in certain countries  
either by patents or by copyrighted interfaces, the original copyright holder  
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only in or among countries not thus excluded. In such case, this License  
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9. The Free Software Foundation may publish revised and/or new versions of the  
General Public License from time to time. Such new versions will be similar in  
spirit to the present version, but may differ in detail to address new problems or  
concerns.  
Each version is given a distinguishing version number. If the Program specifies  
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10. If you wish to incorporate parts of the Program into other free programs whose  
distribution conditions are different, write to the author to ask for permission.  
WL-500gP Vꢀ  
Appendices  
ꢁꢀ  
For software which is copyrighted by the Free Software Foundation, write to  
the Free Software Foundation; we sometimes make exceptions for this. Our  
decision will be guided by the two goals of preserving the free status of all  
derivatives of our free software and of promoting the sharing and reuse of  
software generally.  
NO WARRANTY  
11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS  
NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY  
APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING  
THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE  
THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER  
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE  
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR  
A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY  
AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE  
PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL  
NECESSARY SERVICING, REPAIR OR CORRECTION.  
1ꢀ IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED  
TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER  
PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS  
PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING  
ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES  
ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM  
(INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING  
RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD  
PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY  
OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS  
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  
END OF TERMS AND CONDITIONS  
Appendices  
WL-500gP Vꢀ  
ꢁ3  
ASUS Contact information  
ASUSTeK COMPUTER INC. (Asia Pacific)  
Address  
Website  
15 Li-Te Road, Peitou, Taipei, Taiwan 11ꢀ59  
Technical Support  
Telephone  
Support Fax  
+88ꢁꢀꢀ8943447  
+88ꢁꢀꢀ8907ꢁ98  
support.asus.com*  
Software download  
ASUS COMPUTER INTERNATIONAL (America)  
Address  
Telephone  
Fax  
800 Corporate Way, Fremont, CA 94539, USA  
+150ꢀ9550883  
+150ꢀ9338713  
Website  
usa.asus.com  
Software download  
support.asus.com*  
ASUS COMPUTER GmbH (Germany and Austria)  
Address  
Telephone  
Fax  
Harkort Str. ꢀ5, D40880 Ratingen, Germany  
+49ꢀ10ꢀ95990  
+49ꢀ10ꢀ959911  
Online contact  
Technical Support  
Telephone  
+49ꢀ10ꢀ95990  
Fax  
+49ꢀ10ꢀ959911  
Online support  
Website  
* Available on this site is an online Technical Inquiry Form that you can fill out to contact  
technical support.  
WL-500gP Vꢀ  
Appendices  
ꢁ4  
 

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