Xerox Workcentre M15 User Manual

WorkCentre M15/M15i  
User Guide  
604P13220  
Table of Contents  
Introduction................................................................................................ 1-2  
About This Guide....................................................................................... 1-3  
Related Information Sources.................................................................... 1-4  
Customer Support ..................................................................................... 1-5  
Regulatory Information ............................................................................. 1-9  
Regulations - Europe............................................................................... 1-14  
Regulations - USA ................................................................................... 1-15  
Regulations - Canada.............................................................................. 1-17  
Environmental Compliance .................................................................... 1-18  
Unpacking .................................................................................................. 2-2  
Making Connections.................................................................................. 2-4  
Installing Drum and Toner Cartridges ..................................................... 2-6  
Loading Paper............................................................................................ 2-8  
Setting the Language (M15 only) ........................................................... 2-11  
Setting the Language and Country (M15i only) .................................... 2-12  
Setting the Local ID and Name (M15i Only)........................................... 2-13  
Setting the Date and Time (M15i Only) .................................................. 2-15  
Installing Software................................................................................... 2-16  
3 Product Overview ..................................................................3-1  
Overview of Features ................................................................................ 3-2  
Machine Overview ..................................................................................... 3-4  
Control Panel Overview ............................................................................ 3-7  
Overview of Modes.................................................................................. 3-10  
Xerox WorkCentre M15/M15i User Guide  
Page i  
Loading Paper............................................................................................ 5-2  
Media Specifications ................................................................................. 5-8  
Faxing Procedure ...................................................................................... 6-2  
Fax Features............................................................................................... 6-6  
Advanced Fax Features ............................................................................ 6-8  
Fax Job Management .............................................................................. 6-11  
Dialing Methods....................................................................................... 6-14  
TWAIN Scanner Program.......................................................................... 8-2  
Scanning Procedure.................................................................................. 8-3  
Setup Overview.......................................................................................... 9-2  
Setting the Language (M15 only) ............................................................. 9-7  
Setting the Language and Country (M15i only) ...................................... 9-8  
Setting the Local ID and Name (M15i Only)............................................. 9-9  
Setting the Date and Time (M15i Only) .................................................. 9-11  
System Setup Options ............................................................................ 9-12  
Memory Clear........................................................................................... 9-16  
Adjusting Speaker Volume (M15i Only)................................................. 9-17  
Page ii  
Xerox WorkCentre M15/M15i User Guide  
Reports ..................................................................................................... 9-18  
Cleaning.................................................................................................... 10-2  
Ordering Supplies.................................................................................... 10-4  
Customer Replaceable Units.................................................................. 10-5  
11 Troubleshooting ..................................................................11-1  
General ..................................................................................................... 11-2  
Fault Clearance........................................................................................ 11-3  
Calling the Welcome Center ................................................................. 11-12  
LCD Error Messages ............................................................................. 11-13  
Resetting the Machine........................................................................... 11-21  
Introduction.............................................................................................. 12-2  
Printer Specifications.............................................................................. 12-3  
Fax Specifications ................................................................................... 12-4  
Scanner and Copier Specifications ....................................................... 12-5  
General Specifications............................................................................ 12-6  
Media Specifications ............................................................................... 12-7  
13 Index ..........................................................................................1  
Xerox WorkCentre M15/M15i User Guide  
Page iii  
Page iv  
Xerox WorkCentre M15/M15i User Guide  
1 Welcome  
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . 1-5  
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6  
Regulatory Information . . . . . . . . . . . . . . . . . . . . . 1-9  
Environmental Compliance . . . . . . . . . . . . . . . . . 1-18  
Xerox WorkCentre M15/M15i User Guide  
Page 1-1  
 
Introduction  
Thank you for choosing the Xerox WorkCentre M15. The WorkCentre M15 is a digital device  
capable of being used for copying, printing, faxing and scanning. The features and functions  
available on the machine depend on the configuration purchased. There are two WorkCentre  
M15 configurations available:  
-
WorkCentre M15: A copier and printer with Document Glass and optional Automatic  
Document Feeder (ADF).  
-
WorkCentre M15i: A copier, printer, fax and scanner with an Automatic Document  
Feeder (ADF).  
For instructions  
on unpacking and  
setting up the  
The WorkCentre M15/M15i has been designed for ease of use, but to use the machine to its  
fullest potential take some time to read the User Guide.  
machinereadyfor  
use, refer to  
“Getting Started”  
on page 2-1.  
Page 1-2  
Xerox WorkCentre M15/M15i User Guide  
   
About This Guide  
Throughout this Guide some terms are used interchangeably:  
Paper is synonymous with media.  
Document is synonymous with original.  
Page is synonymous with sheet.  
WorkCentre M15/M15i is synonymous with the machine.  
The following table offers further information about the conventions used within this Guide.  
CONVENTION  
Italic Typeface  
DESCRIPTION  
EXAMPLE  
Xerox WorkCentre M15/M15i  
Used to emphasise a word or phrase. In  
addition, references to other publications  
are displayed in Italic typeface.  
Bracket Text Typeface  
Notes  
Used to emphasise the selection of a  
feature mode or button.  
Select the paper supply source  
required by pressing [Paper  
Supply].  
For instructions on loading media,  
refer to Chapter 5, ’Paper and Other  
Media’.  
Located in the margins and used to provide  
additional or useful information about a  
function or feature.  
Specification Note  
Provides more in-depth specification  
information relating to the machine.  
For full media specifications refer  
to “Media Specifications” on page  
12-7.  
Caution  
Warning  
Cautions are statements that suggest  
mechanical damage as a result of an action.  
CAUTION: DO NOT use organic  
or strong chemical solvents or  
aerosol cleaners or pour fluids  
directly onto any area.  
Used to alert users to the possibility of  
personal injury.  
WARNING: This product must  
be connected to a protective  
earthing circuit.  
Xerox WorkCentre M15/M15i User Guide  
Page 1-3  
   
Related Information Sources  
Information available for the WorkCentre M15/M15i consists of:  
- This User Guide  
- The Quick Start Guide  
- The Installation Sheet  
Page 1-4  
Xerox WorkCentre M15/M15i User Guide  
   
Customer Support  
If assistance is required please call our experts at the Xerox Welcome Center, or contact the  
local representative. When telephoning please quote the machine serial number. Use the  
space below to make a note of the machine serial number:  
# ____________________________________________  
To access the serial number open the side cover using the release latch and then open the  
front door. The serial number is located on the panel above the Print Cartridge.  
The Xerox Welcome Center or local representative telephone number is provided when the  
WorkCentre M15/M15i is installed. For convenience and future reference, please record the  
telephone number in the space below:  
Welcome Center or local representative Telephone Number:  
# ____________________________________________  
Xerox US Welcome Center:  
1-800-821-2797  
Xerox Canada Welcome Center: 1-800-93-XEROX (1-800-939-3769)  
Xerox WorkCentre M15/M15i User Guide  
Page 1-5  
       
Safety  
Your Xerox product and supplies have been designed and tested to meet strict safety  
requirements. These include Safety Agency approval, and compliance to established  
environmental standards. Please read the following instructions carefully before operating the  
product and refer to them as needed to ensure the continued safe operation of your product.  
The safety testing and performance of this product have been verified using XEROX materials  
only.  
Follow all warnings and instructions marked on, or supplied with the product.  
This WARNING Mark alerts users to the possibility of personal injury.  
This WARNING Mark alerts users to heated surfaces.  
WARNING: This product must be connected to a protective earthing circuit.  
This product is equipped with a 3-wire type plug, provided with a protective earthing pin. This  
plug will fit only into an earthed power outlet. This is a safety feature. To avoid risk of electric  
shock, contact your electrician to replace the receptacle if you are unable to insert the plug  
into the outlet. Never use an earthed adapter plug to connect the product to a power source  
receptacle that lacks an earth connection terminal.  
This product should be operated from the type of power source indicated on the marking  
label. If you are not sure of the type of power available, consult your local power company.  
Do not allow anything to rest on the power cord. Do not locate the product where persons will  
step or trip on the cord.  
Use of an extension cord with this product is not recommended or authorized. Users  
should check building codes and insurance requirements if a properly earthed extension cord  
is to be used. Ensure that the total ampere ratings of the products plugged into the extension  
cord do not exceed the extension cord ampere rating. Also, make sure that the total amperage  
of all products plugged into the wall outlets does not exceed the outlet rating.  
Disconnect Device for this product is the power cord. To remove all electrical power to the  
product, disconnect the power cord from the power receptacle.  
Your equipment is equipped with an energy saving device to conserve power when the  
machine is not in use. The machine may be left on continuously.  
Unplug this product from the wall outlet before cleaning. Always use materials specifically  
designated for this product. Use of other materials may result in poor performance and could  
create a hazardous situation.  
Page 1-6  
Xerox WorkCentre M15/M15i User Guide  
   
Do not use aerosol cleaners. Follow the instructions in this User Guide for proper cleaning  
methods.  
Never use supplies or cleaning materials for purposes other than those for which they were  
intended. Keep all supplies and materials out of reach of children.  
Do not use this product near water, wet locations, or outdoors.  
Do not place this product on an unstable cart, stand or table. The product may fall, causing  
personal injury or serious damage to the product  
Slots and Openings in the cabinet and in the back and sides of the product are provided for  
ventilation. To ensure reliable operation of the product and to protect it from overheating, these  
openings must not be blocked or covered. The product should never be located near or over  
a radiator or heat register. This product should not be placed in a built-in installation unless  
proper ventilation is provided.  
Never push objects of any kind into the slots of the product as they may touch dangerous  
voltage points or short out parts which could result in a fire or electric shock.  
Never spill liquid of any kind on the product.  
Never remove covers or guards that require a tool for removal, unless directed to do so in a  
Xerox approved maintenance kit.  
Never defeat interlock switches. Machines are designed to restrict operator access to unsafe  
areas. Covers, guards and interlock switches are provided to ensure that the machine will  
not operate with covers opened.  
Do not put your hands into the fuser area, located just inside the exit tray area, as you may  
be burned.  
Quality Standards: The product is manufactured under a registered ISO9002 Quality system.  
If you need additional safety information concerning this XEROX product or XEROX supplied  
materials you may call the following number:  
EUROPE +44 (0) 1707 353434  
USA/CANADA 1 800 928 6571  
Xerox WorkCentre M15/M15i User Guide  
Page 1-7  
Safety Standards  
EUROPE This XEROX product is certified by the following Agency using the Safety Standards listed.  
Agency: TUV Rheinland  
Standard: IEC60950 3rd Edition Amendments A1, A2, A3, A4 and A11.  
USA/CANADA This XEROX product is certified by the following Agency using the Safety Standards listed.  
Agency: UNDERWRITERS LABORATORIES  
Standard: UL 1950 3rd Edition. Certification is based on reciprocity agreements, which include  
requirements for Canada.  
Page 1-8  
Xerox WorkCentre M15/M15i User Guide  
 
Regulatory Information  
The CE marking applied to this product symbolizes Xerox Limited Declaration of Conformity  
with the following applicable Directives of the European Union as of the dates indicated:  
January 1, 1995: Council Directive 73/23/EEC amended by Council Directive 93/68/EEC, approximation of the  
laws of the member states related to low voltage equipment.  
January 1, 1996: Council Directive 89/336/EEC, approximation of the laws of the member states related to  
electromagnetic compatibility.  
March 9, 1999 Council Directive 99/5/EC, on radio equipment and telecommunications terminal equipment  
and the mutual recognition of their conformity.  
A full declaration, defining the relevant directives and referenced standards can be obtained  
from your Xerox representative or by contacting:  
Environment, Health and Safety  
Xerox Limited  
Bessemer Road  
Welwyn Garden City  
Hertfordshire  
AL7 1HE  
England  
Telephone Number: +44 (0) 1707 353434  
WARNING: This is a Class A product. In a domestic environment this product may  
cause radio frequency interference, in which case the user may be required to take  
adequate measures.  
WARNING: This product is certified manufactured and tested in compliance with strict  
safety and radio frequency interference regulations. Any unauthorized alteration  
which includes the addition of new functions or the connection of external devices  
may impact this certification. Please contact your local XEROX Limited representative  
for a list of approved accessories.  
Xerox WorkCentre M15/M15i User Guide  
Page 1-9  
   
WARNING: In order to allow this equipment to operate in proximity to Industrial,  
Scientific and Medical (ISM) equipment, the external radiation from the ISM equipment  
may have limited or special mitigation measures taken.  
WARNING: Shielded cables must be used with this equipment to maintain compliance  
with Council Directive 89/336/EEC.  
FCC Part 15 This equipment has been tested and found to comply with the limits for a Class A digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference when the product is operated in a commercial  
environment. This equipment generates, uses, and can radiate radio frequency energy and, if  
not installed and used in accordance with the instruction manual, may cause harmful  
interference to radio communications. Operation of this equipment in a residential area is likely  
to cause harmful interference in which case the user will be required to correct the interference  
at his own expense.  
Reference CFR Changes or modifications to this equipment not specifically approved by the XEROX  
47 Part 15  
Corporation may void the user's authority to operate this equipment.  
Section 15.21  
Shielded cables must be used with this equipment to maintain compliance with FCC  
regulations.  
Laser Safety  
WARNING: Use of controls or adjustments or performance of procedures other than  
those specified herein may result in hazardous radiation exposure.  
With specific regard to lasers, the equipment complies with laser product performance  
standards set by governmental, national and international agencies as a Class 1 Laser  
Product. It does not emit hazardous radiation as the beam is totally enclosed during all phases  
of customer operation and maintenance.  
Page 1-10  
Xerox WorkCentre M15/M15i User Guide  
 
The Electricity at Work Regulations - UK ONLY  
The Electricity at Work Regulation 1989 came into force in England and Wales on 1 April 1990.  
This 1989 Regulation places a duty on all employers and self-employed persons to ensure the  
electrical system in their premises is constructed, maintained and operated in such a manner  
as to prevent, so far as reasonably practical, danger. This includes ensuring all electrical  
equipment connected to such electrical systems safely constructed, maintained and operated.  
All Xerox equipment has been designed to exacting safety standards and has undergone a  
variety of stringent safety tests including earth bond, insulation resistance and electrical  
strength tests. Xerox Limited manufacturing plants have been awarded ISO 9000 quality  
certification and are subject to regular audits by the British Standards Institution or equivalent  
national standards body.  
Xerox equipment which has been properly and regularly serviced and maintained should not  
have to undergo additional specific safety tests pursuant to the 1989 Regulation. Customers  
wishing to complete safety testing should contact Xerox Limited (see page 1-13 for details) for  
advice prior to any test implementation.  
XEROX equipment should, however, be properly and regularly serviced and maintained at all  
times.  
QUESTION:  
ANSWER:  
What is the Electricity at Work Regulation?  
The Electricity at Work Regulation 1989 came into force in England and  
Wales on 1 April 1990. This 1989 Regulation places a duty on all employers and self-  
employed persons to ensure the electrical systems in their premises are constructed,  
maintained and operated in such a manner as to prevent, so far as reasonably practicable,  
danger. This includes ensuring that all electrical products connected to such electrical systems  
are safely constructed, maintained and operated.  
QUESTION:  
ANSWER:  
Does XEROX Limited comply with the Electricity at Work Regulation?  
The regulation places a duty on all employers and self-employed persons  
to ensure the electrical systems in their premises are, effectively safe.  
The regulation does not impose on, amongst others, manufacturers or suppliers of such  
electrical systems. However, rest assured that all XEROX equipment which XEROX Limited  
and its authorized distributors supplies to customers, conforms with all the relevant safety  
legislation and standards.  
QUESTION:  
ANSWER:  
Is XEROX equipment safe?  
All XEROX equipment supplied by XEROX Limited and their authorized  
distributors conforms to all relevant safety legislation and standards.  
Xerox WorkCentre M15/M15i User Guide  
Page 1-11  
QUESTION:  
ANSWER:  
Is the XEROX equipment in my premises safe?  
All XEROX equipment supplied by XEROX Limited and their authorized  
distributors conforms to all relevant safety legislation and standards. However, like all  
electrical equipment, they have to be regularly serviced and maintained by competent  
persons.  
XEROX Limited Customer Service Engineers ensure XEROX equipment is serviced and  
maintained to exacting XEROX safety standards. If you would like your XEROX equipment to  
be serviced and maintained to such high standards, please contact your local XEROX Limited  
Customer Service Organization. They will be pleased to assist you.  
QUESTION:  
Does the XEROX equipment in my premises comply with the Electricity  
at Work Regulations?  
ANSWER:  
All employers and self-employed persons must ensure that the electrical  
systems in their premises are safe. This will include ensuring XEROX equipment in such  
premises is safe.  
XEROX Limited’s Product Safety function has prepared a guide which contains a list of tests  
which may be completed by your XEROX Limited Customer Service Organization.  
THESE TESTS MUST BE CARRIED OUT ONLY BY PERSONS WHO POSSESS THE  
RELEVANT SKILL, KNOWLEDGE AND EXPERIENCE TO CARRY OUT SUCH TESTS.  
Please contact the XEROX Limited Customer Service Organization for further information.  
THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST EQUIPMENT MAY  
PROVIDE MISLEADING RESULTS AND MAY CAUSE DEATH, PERSONAL INJURY AND/  
OR DAMAGE TO PROPERTY.  
QUESTION:  
I would like to carry out my own safety tests on the XEROX equipment  
in my premises.  
ANSWER:  
You may, of course, request such tests as you deem necessary to satisfy  
yourself that your XEROX equipment is safe. Your XEROX Limited Customer Support will be  
pleased to advise you on such testing.  
QUESTION:  
ANSWER:  
I require records of all tests.  
After safety testing, your XEROX Limited Customer Service Engineer will  
provide you with a certificate which details the results of all tests completed.  
Page 1-12  
Xerox WorkCentre M15/M15i User Guide  
In the event of any defect being noted, the XEROX equipment will be switched off and  
disconnected from the supply until the defect has been corrected. You will be advised of such  
action to enable such defects to be corrected.  
PLEASE NOTE: YOU MUST ENSURE THAT YOUR XEROX EQUIPMENT IS SAFE AT ALL  
TIMES.  
Please contact us if you have any queries regarding the information provided in this document.  
Environment, Health and Safety  
XEROX Limited  
Bessemer Road  
Welwyn Garden City  
Hertfordshire  
AL7 1HE  
England  
Telephone Number: +44 (0) 1707 353434  
Xerox WorkCentre M15/M15i User Guide  
Page 1-13  
 
Regulations - Europe  
Certification to 1999/5/EC Radio Equipment & Telecommunications  
Terminal Equipment Directive  
This Xerox product has been self-certified by Xerox for pan-European single terminal  
connection to the analogue public switched telephone network (PSTN) in accordance with  
Directive 1999/5/EC.  
The product has been designed to work with the national PSTNs and compatible PBXs of the  
following countries:  
Austria  
Belgium  
Denmark  
France  
Italy  
Germany  
Greece  
Iceland  
Ireland  
Spain  
Luxembourg  
Netherlands  
Norway  
Sweden  
Switzerland  
United Kingdom  
Finland  
Portugal  
In the event of problems, you should contact your local Xerox representative in the first  
instance.  
This product has been tested to and is compliant with TBR21, a technical specification for  
terminal equipment for use on analogue-switched telephone networks in the European  
Economic Area.  
The product may be configured to be compatible with other country networks. Please contact  
your Xerox representative if it needs to be reconnected to another country's network. There  
are no user-adjustable settings in the product.  
NOTE: Although this product can use either loop disconnect (pulse) or DTMF (tone) signaling it is  
recommended that it is set to use DTMF signaling. DTMF signaling provides reliable and faster call set-  
up.  
Modification, connection to external control software or to external control apparatus not  
authorized by Xerox, will invalidate its certification.  
Page 1-14  
Xerox WorkCentre M15/M15i User Guide  
 
Regulations - USA  
Fax Send Header Requirements  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a  
computer or other electronic device, including FAX machines, to send any message unless  
such message clearly contains in a margin at the top or bottom of each transmitted page or  
on the first page of the transmission, the date and time it is sent and an identification of the  
business or other entity, or other individual sending the message and the telephone number  
of the sending machine or such business, other entity, or individual. (The telephone number  
provided may not be a 900 number or any other number for which charges exceed local or  
long-distance transmission charges.)  
In order to program this information into your FAX machine refer to “Setting the Local ID and  
Name (M15i Only)” on page 2-13 and follow the steps provided.  
Data Coupler Information  
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the  
Administrative Council for Terminal Attachments (ACTA). On the rear of this equipment is a  
label that contains, among other information, a product identifier in the format  
US:AAAEQ##TXXXX. If requested, this number must be provided to the Telephone Company.  
A plug and jack used to connect this equipment to the premises wiring and telephone network  
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA.  
A compliant telephone cord and modular plug is provided with this product. It is designed to  
be connected to a compatible modular jack that is also compliant.  
WARNING: Ask your local Telephone Company for the modular jack type installed on  
your line. Connecting this machine to an unauthorized jack can damage Telephone  
Company equipment. You, not Xerox, assume all responsibility and/or liability for any  
damage caused by the connection of this machine to an unauthorized jack.  
You may safely connect the machine to the following standard modular jack: USOC RJ-11C  
using the compliant telephone line cord (with modular plugs) provided with the installation kit.  
See installation instructions for details.  
Xerox WorkCentre M15/M15i User Guide  
Page 1-15  
 
The Ringer Equivalence Number (or REN) is used to determine the number of devices that  
may be connected to a telephone line. Excessive RENs on a telephone line may result in the  
devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs  
should not exceed five (5.0). To be certain of the number of devices that may be connected to  
a line, as determined by the total RENs, contact the local Telephone Company. For products  
approved after July 23, 2001, the REN for this product is part of the product identifier that has  
the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal  
point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.  
If this Xerox equipment causes harm to the telephone network, the Telephone Company will  
notify you in advance that temporary discontinuance of service may be required. But if  
advance notice isn't practical, the Telephone Company will notify the customer as soon as  
possible. Also, you will be advised of your right to file a complaint with the FCC if you believe  
it is necessary.  
The Telephone Company may make changes in its facilities, equipment, operations or  
procedures that could affect the operation of the equipment. If this happens the Telephone  
Company will provide advance notice in order for you to make necessary modifications to  
maintain uninterrupted service.  
If trouble is experienced with this Xerox equipment, for repair or warranty information, please  
contact the appropriate service center; details of which are displayed either on the machine or  
contained within the user guide. If the equipment is causing harm to the telephone network,  
the Telephone Company may request that you disconnect the equipment until the problem is  
resolved.  
Repairs to the machine should be made only by a Xerox representative or an authorized Xerox  
service agency. This applies at any time during or after the service warranty period. If  
unauthorized repair is performed, the remainder of the warranty period is null and void.  
This equipment must not be used on party lines. Connection to party line service is subject to  
state tariffs. Contact the state public utility commission, public service commission or  
corporation commission for information.  
If your office has specially wired alarm equipment connected to the telephone line, ensure the  
installation of this Xerox equipment does not disable your alarm equipment. If you have  
questions about what will disable alarm equipment, consult your Telephone Company or a  
qualified installer.  
Page 1-16  
Xerox WorkCentre M15/M15i User Guide  
Regulations - Canada  
This product meets the applicable Industry Canada technical specifications.  
'The Ringer Equivalence Number (REN) is an indication of the maximum number of devices  
allowed to be connected to a telephone interface. The termination on an interface may consist  
of any combination of devices subject only to the requirement that the sum of the RENs of all  
the devices does not exceed five.  
The REN value may be found on the label located on the rear of the equipment.  
Repairs to certified equipment should be made by an authorized Canadian maintenance  
facility designated by the supplier. Any repairs or alterations made by the user to this  
equipment, or equipment malfunctions, may give the telecommunications company cause to  
request the user to disconnect the equipment.  
Users should ensure for their own protection the electrical ground connections of the power  
utility, telephone lines and internal metallic water pipe system, if present, are connected  
together. This precaution may be particularly important in rural areas.  
CAUTION: Users should not attempt to make such connections themselves, but  
should contact the appropriate electric inspection authority or electrician, as  
appropriate.  
Xerox WorkCentre M15/M15i User Guide  
Page 1-17  
 
Environmental Compliance  
®
Energy Star  
XEROX Corporation designed this product to comply with the guidelines of the ENERGY  
®
®
STAR program of the Environmental Protection Agency. As an ENERGY STAR Partner,  
®
XEROX has determined that this product meets the ENERGY STAR guidelines for energy  
efficiency.  
Page 1-18  
Xerox WorkCentre M15/M15i User Guide  
   
2 Getting Started  
Setting the Language and Country (M15i only). . 2-12  
Setting the Local ID and Name (M15i Only) . . . . 2-13  
Setting the Date and Time (M15i Only) . . . . . . . . 2-15  
Installing Software . . . . . . . . . . . . . . . . . . . . . . . . 2-16  
Xerox WorkCentre M15/M15i User Guide  
Page 2-1  
   
Unpacking  
Remove the plastic film from the  
1
LCD.  
Tape  
LCD  
Remove all tapes and packing  
materials.  
Pull the Scan Unlock Switch  
located on the bottom of the  
scanner module to unlock the  
scanner.  
2
Pull open the paper cassette and  
remove the packing material.  
Scanner Module  
Page 2-2  
Xerox WorkCentre M15/M15i User Guide  
 
Ensure the following  
3
components are available:  
AC Power Cord  
USB Cable  
Telephone Line Cord  
Software  
User  
Documentation  
Starter Toner Cartridge  
Drum Cartridge  
Xerox WorkCentre M15/M15i User Guide  
Page 2-3  
Making Connections  
Use the following instructions to make the necessary connections required to install the  
WorkCentre M15/M15i.  
Automatic Document Feeder (ADF)  
1
Connect the Automatic Document  
Feeder Cable to the port shown  
and fasten the side screws.  
NOTE:The ADF is an option on the M15  
Telephone Line (M15i Only)  
2
Connect the Telephone Line Cord  
from the wall jack to the LINE  
jack.  
If required, connect an answering  
machine and/or telephone to the  
EXT jack.  
Page 2-4  
Xerox WorkCentre M15/M15i User Guide  
 
USB or Parallel Port Cable  
3
CAUTION: Shut down the  
computer before connecting the  
cable.  
USB Cable  
Connect the USB Cable directly  
to the PC.  
OR  
Connect an IEEE1284 Parallel  
IEEE1284  
Port Cable (sold separately).  
(Parallel Port) Cable  
Power  
Ensure the  
Connect the AC Power Cord to  
scanner is  
the machine and a power outlet.  
unlocked before  
connecting the  
power cord. For  
details refer to  
“Unpacking” on  
page 2-2.  
Press the ON/OFF switch to the  
ON ( I ) position.  
The machine displays  
’WARMING UP PLEASE WAIT...’  
ON/OFF Switch  
Xerox WorkCentre M15/M15i User Guide  
Page 2-5  
Installing Drum and Toner Cartridges  
Pull the release latch to open the  
1
side cover.  
Open the front cover.  
2
Unpack the new drum cartridge.  
3
Be careful not to touch the  
surface of the drum.  
Slide the drum cartridge into the  
slot on the right side of the  
opening.  
Page 2-6  
Xerox WorkCentre M15/M15i User Guide  
   
4
Xerox  
Remove the starter toner  
has included a  
Starter Toner  
Cartridge.  
cartridge from its packaging.  
Gently shake the cartridge to  
Purchased  
loosen the toner.  
replacement  
toner cartridges  
will yield  
approximately  
two times the  
number of copies.  
Shaking the cartridge will ensure  
maximum copies per cartridge.  
Turn the toner locking lever  
5
6
upwards.  
Slide the new toner cartridge in  
until it locks in place.  
Turn the toner locking lever  
downwards until it locks in place.  
Close the front cover and the side  
cover.  
The product returns to Standby  
mode.  
Xerox WorkCentre M15/M15i User Guide  
Page 2-7  
Loading Paper  
Pull open the paper cassette.  
1
Push down on the pressure plate  
2
until it locks into position.  
Page 2-8  
Xerox WorkCentre M15/M15i User Guide  
   
Adjust the rear paper guide to the  
3
required paper length.  
It is preset to A4 or 8.5 x 11" size  
depending on country.  
LGL  
FOLIO  
To load another size, lift the rear  
guide out of the current position  
and into the required position.  
A4  
LT  
R
Rear  
Guide  
The paper cassette can hold a  
maximum of 550 sheets of 80 g/m  
(20 lb) plain paper.  
2
Fan the paper and insert it into  
4
5
the cassette.  
Ensure that the paper is  
positioned under the snubber.  
Do not fill above the Maximum Fill  
Line.  
Max Fill  
Line  
Snubber  
Xerox WorkCentre M15/M15i User Guide  
Page 2-9  
Position the side guide by  
squeezing the lever and sliding it  
toward the stack of paper, until it  
gently touches the side of the  
stack.  
6
Do not allow the guide to press  
against the edge of the paper  
tightly.  
Close the paper cassette.  
Page 2-10  
Xerox WorkCentre M15/M15i User Guide  
Setting the Language (M15 only)  
Press [Menu/Exit], the first menu  
1
WorkCentre M15  
displays.  
SYSTEM DATA  
[PAPER SIZE...]  
Scroll to ’SELECT LANGUAGE’  
2
WorkCentre M15  
using the  
key.  
SELECT LANGUAGE  
[ENGLISH]  
Using the  
or  
navigation  
keys select the language  
required.  
Press [Enter].  
Xerox WorkCentre M15/M15i User Guide  
Page 2-11  
 
Setting the Language and Country (M15i only)  
Press [Menu/Exit], the first  
WorkCentre M15i  
1
menu displays.  
SYSTEM DATA  
[PAPER SIZE...]  
Scroll to ’SYSTEM SETUP’  
WorkCentre M15i  
2
using the  
key. Press [Enter].  
SYSTEM SETUP  
[RECEIVE MODE...]  
Scroll to ’SELECT LANGUAGE’  
WorkCentre M15i  
3
4
using the  
key.  
SELECT LANGUAGE  
[ENGLISH]  
Using the  
or  
navigation  
keys select the language  
required.  
Press [Enter].  
The COUNTRY option displays.  
NOTE: The Country option is not applicable  
in North America and Canada. Changing the  
country option will clear the memory.  
WorkCentre M15i  
SELECT COUNTRY?  
1: YES 2: NO  
Using the  
or  
navigation keys,  
select [1: YES] to change the Country  
option or [2: NO] to leave the current  
setting and select [Enter].  
WorkCentre M15i  
If [1: YES] was selected, choose the  
SELECT COUNTRY  
required option and press [Enter].  
[
UK  
]
If necessary, press [Menu/Exit]  
[Menu/Exit] to save and exit.  
Page 2-12  
Xerox WorkCentre M15/M15i User Guide  
 
Setting the Local ID and Name (M15i Only)  
In some countries it is required by law to indicate the fax number on any fax sent. The System  
ID containing the telephone number and a name (or company name), will be printed at the top  
of each page sent from the machine. Follow the instructions below to enter the machine’s  
System ID.  
1
In some countries  
Press [Menu/Exit], the first menu  
WorkCentre M15i  
access to the  
local ID by the  
user is not  
displays.  
SYSTEM DATA  
[PAPER SIZE...]  
permitted due to  
local regulations.  
Scroll to ’SYSTEM ID’ using the  
2
WorkCentre M15i  
key.  
SYSTEM ID  
[TELEPHONE...]  
Press [Enter].  
To  
Enter the fax telephone number.  
include the +  
symbol in the  
phone number  
WorkCentre M15i  
If a number has already been  
entered it is displayed. Press  
[Clear/Clear All] to delete the  
current entry and enter the  
correct number.  
FAX:  
press the key,  
*
to insert a space  
press the # key.  
Refer to “Using  
Characters” on  
page 3-11 for  
Press [Enter] when the correct  
more information.  
telephone number displays.  
Xerox WorkCentre M15/M15i User Guide  
Page 2-13  
   
4
For details on  
entering  
The display requests the ID.  
WorkCentre M15i  
characters refer  
to “Using  
Enter a name or company name  
ID:  
Characters” on  
page 3-11.  
using the numeric keypad.  
:
KEY  
ASSIGNED NUMBERS, LETTERS OR  
CHARACTERS  
1
2
3
4
5
6
7
8
9
0
1> Space  
A > B> C > 2  
D > E > F > 3  
G > H > I > 4  
J > K > L > 5  
M > N > O > 6  
P > Q > R > S > 7  
T > U > V > 8  
W > X > Y > Z > 9  
+ > - > , > . > ‘ > / > * > # > & > 0  
If a name has already been entered it is displayed. Press [Clear/Clear All] to  
delete the current entry and enter the correct name.  
Editing Numbers or Names  
To correct a mistake, move the cursor under the wrong character by pressing  
or  
. Press the correct number to overwrite the incorrect character. If  
[Clear/Clear All] is pressed, all the characters are deleted.  
Press [Enter] when the name on the display is correct.  
Press [Menu/Exit] to save and exit.  
Page 2-14  
Xerox WorkCentre M15/M15i User Guide  
 
Setting the Date and Time (M15i Only)  
The clock format The current time and date are shown on the display when the machine is on and ready for  
can be set to 12  
or 24 hr. Refer to  
“System Data  
faxing. The time and date are printed on all faxes sent. Follow the instructions below to set the  
date and time.  
Settings” on page  
9-3.  
Press [Menu/Exit], the first menu  
1
WorkCentre M15i  
displays.  
SYSTEM DATA  
[PAPER SIZE...]  
Scroll to ’DATE & TIME’ using the  
2
WorkCentre M15i  
or  
key.  
DATE & TIME  
DDMMYY HH:MM  
Press [Enter].  
3
If a mistake is  
Enter the correct date and time  
WorkCentre M15i  
made, move the  
cursor under the  
incorrect  
using the Numeric Keypad:  
11-12-2002  
15:00  
Day  
=
=
=
=
=
=
01 ~ 31  
01 ~ 12  
00 ~ 99  
00 ~ 23 (24-hour mode)  
01 ~ 12 (12-hour mode)  
00 ~ 59  
character by  
Month  
Year  
Hour  
pressing  
.
or  
Minute  
If an invalid  
number is  
entered the  
The date and time format is:  
machine beeps  
and does not  
proceed to the  
next step. Re-  
enter the correct  
number to  
DD  
MM  
YY  
HH  
MM  
=
=
=
=
=
Day  
Month  
Year  
Hour  
Minute  
Press [Enter] when the correct  
proceed.  
date and time displays.  
Press [Menu/Exit] to save and  
exit.  
Xerox WorkCentre M15/M15i User Guide  
Page 2-15  
   
Installing Software  
Installing the drivers and other software will enable PC printing. Ensure the WorkCentre M15/  
M15i is plugged in and connected to the computer’s parallel or USB port before installing  
software from the CD.  
Windows 95 and  
Windows NT 4.0  
do not support  
USB connection.  
1
If a window  
appears  
Switch on the PC and start  
concerning New  
Hardware, select  
Cancel.  
Windows.  
Insert the Driver CD into the CD-  
ROM drive of the PC.  
2
Run  
If the Xerox screen appears  
automatically, go to step 3.  
Type the name of a program, folder, or document, and  
Windows will open it for you.  
From the Start menu, select  
[Run].  
Open:  
D:\XINSTALL.EXE  
OK  
Type D:\XINSTALL.EXE ( “D” is  
the letter of the CD-ROM drive).  
Browse...  
Cancel  
Select [OK].  
3
For more  
Follow the on-screen instructions  
to complete the software  
installation.  
information about  
printing refer to  
thePrintchapter  
of this Guide.  
After installing the software  
reboot the PC.  
For Windows 95/98 eject the CD  
after re-start.  
Page 2-16  
Xerox WorkCentre M15/M15i User Guide  
   
3 Product Overview  
Machine Overview. . . . . . . . . . . . . . . . . . . . . . . . . 3-4  
Control Panel Overview. . . . . . . . . . . . . . . . . . . . . 3-7  
Overview of Modes . . . . . . . . . . . . . . . . . . . . . . . 3-10  
Using Characters. . . . . . . . . . . . . . . . . . . . . . . . . 3-11  
Xerox WorkCentre M15/M15i User Guide  
Page 3-1  
 
Overview of Features  
Scan Once and Print Many  
When making copies the WorkCentre M15/M15i only has to scan a document once regardless  
of the number of copies needed. This reduces the risk of jams and damage to originals.  
Perform Different Tasks Simultaneously  
The WorkCentre M15/M15i performs different tasks simultaneously. A job can be added to the  
job queue by scanning it, even while the WorkCentre is printing another job.  
Make Copies Look Like Originals  
The WorkCentre M15/M15i allows the reproduction of high quality images. Compare the  
output to that from other copiers and see the difference.  
Be Environmentally Friendly  
This product complies with a variety of international standards for environmental protection  
and is compatible with most recycled paper.  
Print Documents from a PC  
The WorkCentre M15/M15i can be connected to a PC for printing. Print drivers are provided  
and enable the following functions:  
Image Quality adjustments  
Image position adjustments  
Reduction or enlargement of an image  
Addition of standard or customized watermarks  
Page 3-2  
Xerox WorkCentre M15/M15i User Guide  
   
Scan Documents to Create Electronic Files (M15i Only)  
The WorkCentre M15i is equipped with a True Color quality scanner capable of reproducing  
color charts, photographs, graphics and printed text. Documents scanned can be placed on a  
PC and the images manipulated using an appropriate software package e.g. PaperPort.  
Fax Documents (M15i Only)  
The WorkCentre M15i allows documents to be faxed via a telephone line. Functions such as  
speed dialing, delayed send and polling are available. There are also a number of fax reports  
available which provide users with information about items such as scheduled jobs, stored fax  
numbers and transmissions.  
Xerox WorkCentre M15/M15i User Guide  
Page 3-3  
Machine Overview  
Configurations  
There are two WorkCentre M15/M15i configurations available:  
Xerox WorkCentre M15 - Copier and Printer  
This configuration has copying and printing capabilities. A Document Cover is supplied as  
standard and an Automatic Document Feeder (ADF) can be purchased as an option.  
Xerox WorkCentre M15i - Copier, Printer, Fax and Scanner  
This configuration has copying, printing, faxing and scanning capabilities. An Automatic  
Document Feeder (ADF) is supplied as standard for this configuration.  
Page 3-4  
Xerox WorkCentre M15/M15i User Guide  
   
Components  
Front View:  
Automatic Document  
Feeder  
Document Guides  
Document Input  
Tray  
Control Panel  
Document Collate  
Tray  
Paper Guides  
Bypass Tray  
Side Cover  
Release Latch  
Scanner  
Module  
Paper  
Cassette  
Front Cover  
NOTE: This picture represents a WorkCentre M15i.  
Xerox WorkCentre M15/M15i User Guide  
Page 3-5  
Rear View:  
Document  
Cover  
ADF Connector  
USB Connector  
Document  
Glass  
Telephone  
Connections  
Output  
Tray  
EXT.  
LINE  
Paper  
Cassette  
AC Power Cord  
Connector  
Paper Exit Extension  
Parallel Connector  
On/Off Switch  
NOTE: This picture represents a WorkCentre M15i.  
Page 3-6  
Xerox WorkCentre M15/M15i User Guide  
Control Panel Overview  
WorkCentre M15i  
Pause PC  
Printing  
Copy/Fax/Scan  
Liquid Crystal  
Display (LCD)  
Job Status Menu/Exit  
Manual  
Group  
Manual Dial  
Clear/Clear  
All  
Stop  
Start  
Feature Keys  
Navigation  
Keys  
Error  
Display  
Enter  
Redial/  
Pause  
Speed Dial  
Numeric  
Keypad  
.
ITEM  
Feature Keys  
DESCRIPTION  
Reports  
Use to display the menu map and a list of available  
reports for printing.  
1 - 2 - Sided Copy  
Collated  
Use to make two-sided copies.  
Use to produce collated copies in Copy mode.  
Reduce / Enlarge  
Use to adjust copy size from 25% to 400% when  
using the Document Glass, and 25% to 100% using  
the ADF.  
When using the Document Glass, Clone and AutoFit  
features are also available.  
Lighten / Darken  
Paper Supply  
Original Type  
Use to adjust contrast level prior to copying, faxing or  
scanning.  
Use to select a paper supply source between  
Cassette and Bypass in Copy or Fax mode.  
Use to select the original type of original being  
scanned.  
Xerox WorkCentre M15/M15i User Guide  
Page 3-7  
   
ITEM  
DESCRIPTION  
Resolution  
Use to adjust the resolution or sharpness of the  
image.  
Scan Options  
Use to select COLOR, B&W or GRAY mode for  
scanning.  
In Fax mode, B&W or COLOR mode is available.  
Pause PC Printing  
Manual Group  
Manual Dial  
Use to pause a print job. When pressed again, the PC print job is resumed.  
Use to send a fax job to multiple destinations.  
Use to dial a fax number manually.  
Redial/Pause  
Use to redial the last phone number called or to add a pause when storing a  
number in the dial directory.  
Speed Dial  
Use to dial calls and send fax documents by entering a Speed Dial number which  
has been stored in the machine’s dial directory.  
Numeric Keypad  
Use to dial a phone number, to enter a letter, or to choose special functions in  
conjunction with the Menu button.  
Start  
Stop  
Use to start a job.  
Use to stop an operation at any time. Any operation originating from the PC  
should be cancelled at the PC.  
Clear/Clear All  
Clear/Clear All operates differently depending on the mode selected:  
• Copy Mode - Use to clear the copy quantity when entering a number, or clear  
the currently selected feature setting.  
• Scan Mode - Use to return to Standby mode.  
• Fax Mode - Use to clear an incorrect fax number. Press twice to clear all  
programmed settings and return to Standby mode.  
Illuminates when a system error occurs.  
Page 3-8  
Xerox WorkCentre M15/M15i User Guide  
WorkCentre M15  
Pause PC  
Printing  
Liquid Crystal  
Display (LCD)  
Menu/Exit  
Clear/  
Clear All  
Stop  
Start  
Error  
Display  
Enter  
Numeric  
Keypad  
Feature  
Keys  
Navigation  
Keys  
ITEM  
DESCRIPTION  
Feature Keys  
Reports  
Use to display the menu map and a list of available  
reports for printing.  
1 - 2 - Sided Copy  
Collated  
Use to make two-sided copies.  
Use to produce collated copies.  
Reduce / Enlarge  
Use to adjust copy size from 25% to 400% when  
using the Document Glass, and 25% to 100% using  
the ADF.  
When using the Document Glass, Clone and AutoFit  
features are also available.  
Lighten / Darken  
Paper Supply  
Use to adjust contrast level prior to copying.  
Use to select a paper supply source between  
Cassette and Bypass.  
Original Type  
Use to select the type of original being scanned.  
Pause PC Printing  
Numeric Keypad  
Start  
Use to pause a print job. When pressed again, the PC print job is resumed.  
Use to select the Copy quantity and enter alphanumeric characters.  
Use to start a job.  
Stop  
Use to stop an operation at any time. Any operation originating from the PC  
should be cancelled at the PC.  
Clear/Clear All  
Use to clear the copy quantity when entering a number, or clear the currently  
selected feature setting.  
Illuminates when a system error occurs.  
Xerox WorkCentre M15/M15i User Guide  
Page 3-9  
Overview of Modes  
Copy  
Use the Copy mode to make copies and select the Copy features.  
When the machine is in Copy mode the standby screen displays:  
Status  
WorkCentre M15  
READY TO COPY  
100%  
Number of Copies  
Reduce/Enlarge %  
001  
Fax  
The Fax mode is available on the WorkCentre M15i only. Use the Fax mode to send faxes and  
use the Fax features and functions. Faxes will still be received when another mode is selected.  
When the machine is in Fax mode the standby screen displays:  
Current Date  
WorkCentre M15i  
Memory % Available  
Mode Selected  
11 - DEC - 2002  
15:11  
100%  
FAX  
Current Time  
Scan  
The Scan mode is available on the WorkCentre M15i only. Use the Scan mode to scan images  
which can be stored and retrieved on a PC.  
When the machine is in Scan mode the standby screen displays  
Status  
WorkCentre M15i  
READY TO SCAN  
Page 3-10  
Xerox WorkCentre M15/M15i User Guide  
 
Using Characters  
Various options and tasks may require characters to be entered using the Numeric Keypad.  
For example when setting up the machine a name and telephone number can be entered. Use  
the instructions below to enter alphanumeric characters.  
When prompted by the machine,  
1
2
enter the character required.  
Available characters are  
displayed above the numbers on  
the Numeric Keypad.  
Numeric Keypad  
Press the button repeatedly until  
the correct letter appears in the  
display.  
For example, to enter the letter O,  
press 6, (labeled MNO). Each  
time 6 is pressed, the display  
shows a different letter, first M,  
then N and O, and finally 6.  
3
To enter special  
characters  
(space, plus sign,  
etc.) refer to  
To enter additional letters, repeat  
the procedure.  
If the next letter is printed on the  
same button, move the cursor by  
“Keypad  
Character  
Assignment” on  
page 3-12.  
pressing  
button labeled with the letter  
required.  
, then press the  
Enter  
The cursor moves to the right and  
the next letter appears in the  
display.  
When all the letters have been  
entered, press [Enter].  
Xerox WorkCentre M15/M15i User Guide  
Page 3-11  
   
Keypad Character Assignment  
The following table shows the characters which are assigned to each number key on the  
Numeric Keypad:  
KEY  
ASSIGNED NUMBERS, LETTERS OR  
CHARACTERS  
1
2
3
4
5
6
7
8
9
0
1> Space  
A > B> C > 2  
D > E > F > 3  
G > H > I > 4  
J > K > L > 5  
M > N > O > 6  
P > Q > R > S > 7  
T > U > V > 8  
W > X > Y > Z > 9  
+ > - > , > . > ‘ > / > * > # > & > 0  
Editing Numbers or Names  
To correct a mistake, move the cursor under the wrong character by pressing  
or  
.
Press the correct number to overwrite the incorrect character. If [Clear/Clear All] is pressed,  
all the characters are deleted.  
Inserting a Pause  
With some telephone systems an access code (9 for example) is required and a second dial  
tone is heard. In this instance a pause must be entered in the telephone number. A pause can  
also be entered within a Speed Dial number.  
To insert a pause, press [Redial/Pause] at the appropriate place while entering the telephone  
number. A “-” will appear in the display at the corresponding location.  
Page 3-12  
Xerox WorkCentre M15/M15i User Guide  
       
4 Copy  
Copying Procedure . . . . . . . . . . . . . . . . . . . . . . . . 4-2  
Copy Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6  
Xerox WorkCentre M15/M15i User Guide  
Page 4-1  
 
Copying Procedure  
Select the Copy/Fax/Scan key (M15i Only)  
1
Ensure ’READY TO COPY’  
displays.  
If not, press the [Copy/Fax/Scan]  
key repeatedly until ’COPY  
MODE’ displays and press  
[Enter].  
Enter Key  
Copy/Fax/Scan Key  
Select the Paper Supply  
For instructions  
on loading media,  
refer to “Loading  
Paper” on page 5-  
2.  
Select the paper supply source  
required by pressing [Paper  
Supply].  
For full media  
specifications  
refer to “Media  
Specificationson  
page 12-7.  
If using the cassette, press  
[Paper Supply] until ’CASSETTE’  
displays.  
Enter Key  
Paper Supply Key  
If using the bypass tray, press  
[Paper Supply] until ’BYPASS’  
displays.  
If the Bypass is being used,  
select the Paper Type.  
Press [Enter] to save the  
selection.  
When copying onto a paper size smaller than A4/Letter, the printed image may be offset and not  
reproduce correctly, even when Auto Fit is selected.  
.
Page 4-2  
Xerox WorkCentre M15/M15i User Guide  
   
Load the Originals  
3
Automatic Document Feeder (ADF):  
Remove all staples and paper  
clips prior to loading.  
Adjust the sliding document  
guides to the size required.  
Insert the originals neatly into the  
Automatic Document Feeder,  
face up.  
The first page should be on top  
with the headings towards the  
back or left of the machine.  
Align the stack with the left and  
rear edges of the tray. Adjust the  
guides to just touch the edges of  
the originals.  
2
2
Up to 30 sheets of 80 g/m (20lb bond) paper can be loaded. Weight ranges from 45 - 105 g/m  
(12.5 - 28lb). Sizes range from B5 to Legal (7” x 10” to 8.5” x 14” ). Refer to “Scanner and Copier  
Specifications” on page 12-5 for full ADF specifications.  
Document Glass:  
When using the  
Document Glass,  
ensure there are  
no documents in  
the ADF.  
Raise the ADF or cover and  
position the original face down on  
the Document Glass.  
Align with the registration arrow in  
the rear left corner.  
Lower the ADF or cover.  
Xerox WorkCentre M15/M15i User Guide  
Page 4-3  
 
Select the Copy Features  
4
Only those  
features relevant  
to the machine  
configuration will  
be available.  
To select a Copy feature, press  
the feature key required on the  
Control Panel.  
The current setting for the  
selected feature will be displayed.  
Press the key repeatedly until the  
Copy Features  
setting required is displayed.  
When the correct setting is  
displayed, press [Enter] to save  
the selection.  
For more information about the available Copy features, refer to “Copy Features” on page 4-6.  
Enter the Quantity  
5
The maximum  
copy quantity is  
999.  
Use the Numeric Keypad to enter  
the number of copies required.  
If necessary, press [Clear/Clear  
All] to clear the current quantity  
and enter a new quantity.  
Numeric Keypad  
Clear/Clear All Key  
Page 4-4  
Xerox WorkCentre M15/M15i User Guide  
 
Press Start  
6
Press [Start] to begin scanning.  
If Collated is selected and  
originals are being scanned using  
the Document Glass, use the  
navigation keys to select whether  
another original requires  
scanning. Select [YES] to scan  
another page.  
Navigation Keys  
Start Key  
When all the originals have been  
scanned, use the  
key to  
select [NO] and press [Enter].  
Printing commences and copies  
are delivered to the Output Tray.  
Xerox WorkCentre M15/M15i User Guide  
Page 4-5  
 
Copy Features  
There are 6 available Copy Features. These features can be selected using the feature keys  
located on the Control Panel:  
Feature Description  
FEATURE  
OPTIONS  
TO SELECT  
Original Type  
Text  
Use for documents  
Press [Original Type] to display the current  
containing mostly text.  
setting.  
Use to select the  
type of document  
being scanned.  
Press [Original Type] repeatedly until the required  
Mixed Use for documents with  
setting displays.  
mixed text and graphics.  
Press [Enter] to save the selection.  
Photo Use for photographs.  
Paper Supply  
Cassette Select to use media loaded Press [Paper Supply] to display the current  
in the cassette.  
setting.  
Use to select the  
paper source.  
Press [Paper Supply] repeatedly until the required  
Bypass Select to use media loaded  
setting displays.  
in the bypass.  
Press [Enter] to save the selection.  
If using the Bypass Tray, select the type of paper  
being loaded and press [Enter].  
Page 4-6  
Xerox WorkCentre M15/M15i User Guide  
       
Lighten/Darken  
Manual There are 5 contrast  
Press [Lighten/Darken] repeatedly until ’MANUAL’  
settings available.  
displays and press [Enter].  
Use to adjust the  
contrast for a  
document  
containing faint  
or dark images  
and to reduce  
background.  
Each time the key is pressed the selection block  
on the LCD moves to the left or right. As the  
selection block moves to the right the contrast  
becomes darker.  
Press [Enter] to save the selection.  
Auto  
Use to eliminate  
Press [Lighten/Darken] repeatedly until ’AUTO  
Suppress background marks.  
SUPPRESS’ displays and press [Enter].  
Using the navigation keys select ’ON’ and press  
[Enter].  
Reduce/Enlarge  
25 -  
Reduce/Enlarge from 25 - Press [Reduce/Enlarge] repeatedly until ’25 -  
400% 400% using the Document  
Glass, and from 25 - 100%  
using the Automatic  
400%’ displays.  
Use to reduce or  
enlarge an image  
from 25% to  
400%,  
depending on the  
input area used.  
Enter the percentage required using the Numeric  
Keypad.  
Document Feeder (ADF).  
If [Clear/Clear All] is pressed, the percentage  
returns to 100%.  
When the correct percentage displays, press  
[Enter] to save the selection.  
Auto Fit Use to reduce or enlarge  
the image to fit the paper  
size automatically.  
Press [Reduce/Enlarge] repeatedly until ’AUTO  
FIT’ displays.  
Press [Enter] to save the selection.  
Only available using the  
Document Glass, ensure the  
ADF is empty.  
The Collated feature does  
not work with Auto Fit.  
Place the original on the Document Glass, lower  
the cover and press [Start].  
The machine pre-scans the original to determine  
the reduce/enlarge ratio required.  
The machine scans the originals again and  
completes the job.  
Xerox WorkCentre M15/M15i User Guide  
Page 4-7  
   
Clone Use to print multiple images Press [Reduce/Enlarge] repeatedly until ’CLONE’  
on a single sheet of paper.  
The number of images  
produced is determined  
displays.  
Press [Enter] to save the selection.  
automatically based on the Place the original on the Document Glass, lower  
original image size.  
the cover and press [Start].  
Only available using the  
Document Glass, ensure the  
ADF is empty.  
The machine pre-scans the original to determine  
the number of images to be printed on a page.  
The machine completes the job.  
Collated  
ON/OFF Use to produce collated  
output e.g. 2 copies of a 3  
page job will print one  
Press [Collated] to display the current setting.  
Press [Collated] to select ’ON’.  
Use to produce  
collated copy  
sets.  
complete document,  
Press [Enter] to save the selection.  
followed by the second  
completed document.  
1 - 2 - Sided  
Copy  
OFF  
Use to switch off 2-Sided  
copying.  
Press [1 - 2 - Sided Copy] repeatedly until the  
required setting displays.  
Use to produce 2  
sided copy  
output.  
Press [Enter] to save the selection.  
Long  
Edge  
Produces copies with the  
binding orientation along  
the long edge of the paper.  
Scan 1 - 2 Sided originals using the ADF or the  
Document Glass.  
Short Produces copies with the  
To scan 2 - 2 Sided originals use the Document  
Glass. Scan side 1 and when prompted, turn over  
the original and select [YES] to scan side 2.  
Repeat the procedure until all originals have been  
Edge  
binding orientation along  
the short edge of the paper.  
scanned. Then use the  
and press [Enter].  
key to select [NO]  
Page 4-8  
Xerox WorkCentre M15/M15i User Guide  
   
Resetting the Copy Features  
Use the following instructions to return the Copy feature selections back to the default settings:  
Press [Clear/Clear All] twice.  
WorkCentre M15  
READY TO COPY  
100%  
When the machine has reset the  
Copy features, ’READY TO  
COPY’ displays.  
001  
Xerox WorkCentre M15/M15i User Guide  
Page 4-9  
Page 4-10  
Xerox WorkCentre M15/M15i User Guide  
fv  
5 Paper and Other Media  
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2  
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . 5-8  
Xerox WorkCentre M15/M15i User Guide  
Page 5-1  
 
Loading Paper  
Preparing paper for loading  
Before loading paper into the paper trays, fan the edges. This procedure separates any sheets  
of paper that are stuck together and reduces the possibility of paper jams.  
To avoid  
unnecessary  
paper jams and  
misfeeds do not  
remove paper  
from its  
packaging until  
required.  
Using the Paper Cassette  
Loading the Paper Cassette  
Using the instructions provided, load paper into the WorkCentre M15/M15i. The paper  
2
cassette can hold a maximum of 550 sheets of 80 g/m (20 lb) plain paper.  
When copying onto a paper size smaller than A4/Letter, the printed image may be offset and not  
reproduce correctly, even when Auto Fit is selected.  
Pull open the paper cassette.  
1
Page 5-2  
Xerox WorkCentre M15/M15i User Guide  
       
Push down on the pressure plate  
2
3
until it locks into position.  
Adjust the rear paper guide to the  
required paper length.  
It is preset to A4 or 8.5 x 11" size  
depending on country.  
LGL  
FOLIO  
To load another size, lift the rear  
guide out of the current position  
and into the required position.  
A4  
LT  
R
Rear  
Guide  
The paper cassette can hold a  
maximum of 550 sheets of 80 g/m  
(20 lb) plain paper.  
2
Fan the paper and insert it into  
4
the cassette.  
Xerox WorkCentre M15/M15i User Guide  
Page 5-3  
Ensure that the paper is  
5
6
positioned under the snubber.  
Do not fill above the Maximum Fill  
Line.  
Max Fill  
Line  
Snubber  
Position the side guide by  
squeezing the lever and sliding it  
toward the stack of paper, until it  
gently touches the side of the  
stack.  
Do not allow the guide to press  
against the edge of the paper  
tightly.  
Close the paper cassette.  
Page 5-4  
Xerox WorkCentre M15/M15i User Guide  
Using the Bypass Tray  
The bypass tray is located on the right side of the product. It can be closed when not in use,  
making the product more compact. Use the Bypass Tray to print transparencies, labels,  
envelopes or postcards in addition to making quick runs of paper types or sizes that are not  
currently loaded in the paper cassette.  
Acceptable print media is plain paper with sizes ranging from 98 x 148 mm (3.86 x 5.83 inch),  
2
2
to Legal size (216 x 356 mm / 8.5 x 14 inch) and weighing between 60 g/m and 160 g/m (16  
lb and 43 lb).  
When feeding media through the Bypass Tray the Paper Size option in System Data Settings must  
be set to the correct size. If feeding media smaller than A4/Letter, the setting can remain set at A4,  
Letter or Legal size. Refer to “System Data Settings” on page 9-3 for further information.  
When copying onto a paper size smaller than A4/Letter, the printed image may be offset and not  
reproduce correctly, even when Auto Fit is selected.  
The following table summarizes the print media allowed the maximum stacking height for each  
paper type.  
PAPER TYPE  
MAXIMUM STACKING HEIGHT  
Plain/Bond/Colored and 100 sheets or 9 mm (0.35 inch)  
Pre-printed Paper  
Envelope  
Transparency  
Label  
10 envelopes or 9 mm (035 inch)  
30 sheets or 9 mm (0.35 inch)  
10 sheets or 9 mm (0.35 inch)  
10 sheets or 9 mm (0.35 inch)  
Cardstock  
The height is measured with the stack of sheets laid, without being touched by hands, on a flat  
surface.  
Xerox WorkCentre M15/M15i User Guide  
Page 5-5  
 
Loading the Bypass Tray  
1
Remove any curl  
on postcards,  
envelopes, and  
labels before  
Lower the Bypass Tray, located  
on the right side of the product.  
loading them into  
the Bypass Tray.  
Unfold the paper support  
extension.  
Prepare a stack of paper or  
envelopes for loading by flexing  
or fanning them back and forth.  
Straighten the edges on a level  
surface.  
2
3
Hold  
Load the print material with the  
print side facing down and  
transparenciesby  
the edges and  
avoid touching  
the print side.  
against the right edge of the tray.  
Page 5-6  
Xerox WorkCentre M15/M15i User Guide  
Adjust the paper guide to the  
width of the stack of print  
material.  
34  
5
Ensure the stack height is within  
specification.  
If copying, press [Paper Supply]  
on the control panel until  
‘BYPASS’ displays, then press  
[Enter].  
Select the ’PAPER TYPE’ being  
loaded using the  
or  
navigation keys and press  
[Enter].  
If printing, select the correct  
paper source from the software  
application.  
Xerox WorkCentre M15/M15i User Guide  
Page 5-7  
Media Specifications  
Media Sizes and Types  
The table below identifies the media sizes which can be used in the Paper Cassette and  
Bypass Tray, and the capacities which can be loaded.  
a
MEDIA SIZE  
INPUT SOURCE CAPACITY  
Paper Cassette Bypass Tray  
Plain paper  
Letter (8.5 x 11 inch)  
550  
550  
0
100  
YES  
YES  
NO  
YES  
YES  
YES  
YES  
YES  
YES  
Legal (8.5 x 14 inch)  
Executive (7.25 x 10.5 inch)  
A4 (210 x 297 mm)  
100  
100  
100  
100  
100  
550  
0
YES  
NO  
B5 (182 x 257 mm)  
A5 (148 x 210 mm)  
0
NO  
Envelopes  
No. 9 (8.5 x 11 inch)  
No. 10 (8.5 x 14 inch)  
C5 (6.38 x 9.37 inch)  
DL (110 x 220 mm)  
0
0
0
0
10  
10  
10  
10  
NO  
NO  
NO  
NO  
YES  
YES  
YES  
YES  
b
Labels  
0
0
10  
10  
NO  
NO  
YES  
YES  
Letter (8.5 x 11 inch)  
A4 (210 x 297 mm)  
b
Transparency films  
Letter (8.5 x 11 inch)  
0
0
30  
30  
NO  
NO  
YES  
YES  
A4 (210 x 297 mm)  
b
Card stocks  
0
0
0
10  
10  
10  
NO  
NO  
NO  
YES  
YES  
YES  
A6 (105 x 148.5)  
Post Card (4 x 6 inch)  
Hagaki (5.83 x 8.27 inch)  
a.  
b.  
Depending on paper thickness, maximum capacity may be reduced.  
Feed one sheet at a time through the Bypass Tray if jams occur.  
Page 5-8  
Xerox WorkCentre M15/M15i User Guide  
   
Media Guidelines  
Always use high-quality, laser printer grade paper in the WorkCentre M15/M15i.  
Damaged, curled, or damp paper can cause jams and image quality problems. Follow  
these simple rules to store paper:  
-
Store paper in dry conditions, away from extreme heat or cold, such as radiators or  
open windows.  
-
During storage, moisture-proof wrap (any plastic container or bag) should be used to  
prevent dust and moisture from contaminating the paper.  
-
-
-
Store paper flat on a shelf or pallet above floor level.  
Leave the paper wrapped and boxed until ready to be used.  
Re-wrap partly used packages of paper.  
Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and  
poor print quality.  
Avoid paper with embossed lettering, perforations, or texture that is too smooth or too  
rough.  
Always use paper and other media that conform with specifications.  
Follow these guidelines for envelope printing:  
-
-
-
Use only well-constructed envelopes with sharp, well creased folds.  
DO NOT use envelopes with clasps and snaps.  
DO NOT use envelopes with windows, coated lining, self-adhesive seals, or other  
synthetic materials  
Xerox WorkCentre M15/M15i User Guide  
Page 5-9  
Special Media Guidelines  
Ensure instructions provided with the special paper are read and carried out. These guidelines  
provide important information regarding how to achieve the highest print quality with special  
papers.  
It is recommended that special paper types are fed one sheet at a time.  
Only use the special media recommended for use in laser printers.  
To prevent special media such as transparencies and label sheets sticking together,  
remove them from the exit tray as they are printed.  
Place transparencies on a flat surface after removing them from the product.  
Do not leave transparencies in the paper cassette for long periods of time. Dust and dirt  
may accumulate on the surface resulting in spotty printing.  
To avoid smudging caused by fingerprints, handle transparency film and coated paper  
carefully.  
To avoid fading, do not expose printed transparencies to prolonged sunlight.  
Store unused media at temperatures between 15 to 30 degrees centigrade (59 and 86  
degrees fahrenheit). The relative humidity should be between 10% and 70%.  
Verify that the labels’ adhesive material can tolerate a fusing temperature of 200°C  
(392°F) for 0.1 second.  
Ensure there is no exposed adhesive material between the labels. Exposed areas can  
cause labels to peel off during printing, which can cause paper jams. Exposed adhesive  
can also cause damage to product components.  
Do not feed a sheet of labels through the product more than once. The adhesive backing  
is designed for one pass through the product.  
Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or  
otherwise damaged.  
Page 5-10  
Xerox WorkCentre M15/M15i User Guide  
6 Fax (M15i Only)  
Fax Job Management . . . . . . . . . . . . . . . . . . . . . 6-11  
Dialing Methods. . . . . . . . . . . . . . . . . . . . . . . . . . 6-14  
Receiving a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . 6-19  
Fax Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-24  
Xerox WorkCentre M15/M15i User Guide  
Page 6-1  
 
Faxing Procedure  
Load the Originals  
1
Automatic Document Feeder (ADF):  
Remove all staples and paper  
clips prior to loading.  
Adjust the sliding document  
guides to the size required.  
Insert the originals neatly into the  
Automatic Document Feeder  
(ADF), face up.  
The first page should be on top  
with the headings towards the  
back or left of the machine.  
Align the stack with the left and  
rear edges of the tray. Adjust the  
guides to just touch the edges of  
the originals.  
2
2
Up to 30 sheets of 80 g/m (20lb bond) paper can be loaded. Weight ranges from 45 - 105 g/m  
(12.5 - 28lb). Sizes range from B5 to Legal (7” x 10” to 8.5” x 14” ). Refer to “Scanner and Copier  
Specifications” on page 12-5 for full ADF specifications.  
Page 6-2  
Xerox WorkCentre M15/M15i User Guide  
     
Document Glass:  
Ensure no  
Raise the ADF or cover and  
position the original face down on  
the Document Glass.  
documents are  
loaded in the ADF  
when using the  
Document Glass.  
Align with the registration arrow in  
the rear left corner.  
Lower the ADF or cover.  
On completion of  
the job, ensure  
the ADF is  
closed.  
Select the Copy/Fax/Scan key  
2
Ensure ’FAX’ displays.  
If not, press the [Copy/Fax/Scan]  
key repeatedly until ’FAX MODE’  
displays and press [Enter].  
Copy/Fax/Scan Key  
Enter Key  
Xerox WorkCentre M15/M15i User Guide  
Page 6-3  
 
Select the Fax Features  
3
Only those  
features relevant  
to the machine  
configuration will  
be available.  
To select a Fax feature, press the  
feature key required on the  
Control Panel.  
The current setting for the  
selected feature will be displayed.  
Press the key repeatedly until the  
Fax Features  
setting required is displayed.  
When the correct setting is  
displayed, press [Enter] to save  
the selection.  
For a more detailed explanation of the Fax features available, refer to “Fax Features” on page 6-6:  
Enter the Fax Number  
There are several  
methods  
Use the Numeric Keypad to enter  
the telephone number of the  
remote fax machine.  
available for  
entering the  
remote fax  
If an incorrect number is entered,  
use the navigation keys to select  
the incorrect number and then  
press the correct number.  
number, for more  
information refer  
to “Dialing  
Methods” on  
page 6-14.  
Numeric Keypad  
Navigation Keys  
Clear/Clear All Key  
Pressing the [Clear/Clear All] key  
will delete the entire fax number  
entered.  
Page 6-4  
Xerox WorkCentre M15/M15i User Guide  
 
Press Start  
5
Press [Start] to begin scanning.  
If scanning originals using the  
Document Glass, use the  
navigation keys to select whether  
another original requires  
scanning. Select [YES] to scan  
another page.  
Navigation Keys  
Start Key  
When all the originals have been  
scanned, use the  
key to  
select [NO] and press [Enter].  
Faxing commences and the fax is  
sent.  
Xerox WorkCentre M15/M15i User Guide  
Page 6-5  
 
Fax Features  
There are 4 standard Fax features available. These features can be selected using the feature  
keys located on the Control Panel:  
Feature Description  
FEATURE  
Resolution  
OPTIONS  
TO SELECT....  
Standard Use for documents with  
Press [Resolution] to display the current  
normal sized characters.  
setting.  
Use to increase sharpness  
and clarity.  
Press [Resolution] repeatedly to scroll  
Fine  
Use for documents  
containing small  
through the choices.  
characters or thin lines.  
Also used when sending a  
color fax.  
When the correct setting displays, press  
[Enter] to save the selection.  
Super Use for documents  
Fine  
containing extremely fine  
detail. This is available  
only if the remote  
machine also supports  
Super Fine resolution.  
Scan Options  
B&W  
Use for non-color  
documents.  
Press [Scan Options] to display the current  
setting.  
If the remote machine has  
color capability,  
documents can be sent in  
color.  
Press [Scan Options] repeatedly to scroll  
Color Use for color documents.  
through the choices.  
Ensure the Resolution is  
set to FINE when sending  
a color fax.  
When the correct setting displays, press  
[Enter] to save the selection.  
Page 6-6  
Xerox WorkCentre M15/M15i User Guide  
       
Original Type  
Text  
Use for documents  
Press [Original Type] to display the current  
containing mostly text.  
setting.  
Use to select the type of  
document being scanned.  
Press [Original Type] repeatedly until the  
Mixed Use for documents with  
required setting displays.  
mixed text and graphics.  
Press [Enter] to save the selection.  
Photo Use for photographs.  
Lighten/Darken  
Manual There are 5 contrast  
Press [Lighten/Darken] repeatedly until  
settings available.  
’MANUAL’ displays and press [Enter].  
Use to adjust the contrast  
for a document containing  
faint or dark images and to  
reduce background.  
Each time the key is pressed the selection  
block on the LCD moves to the left or right.  
As the selection block moves to the right  
the contrast becomes darker.  
Press [Enter] to save the selection.  
Resetting the Fax Features  
Use the following instructions to return the Fax feature selections back to the default settings:  
Press [Clear/Clear All] twice.  
WorkCentre M15i  
The LCD displays the date and  
time and FAX.  
11 - DEC - 2002  
15:11  
100%  
FAX  
Xerox WorkCentre M15/M15i User Guide  
Page 6-7  
     
Advanced Fax Features  
There are a number of advanced Fax features available on the WorkCentre M15i. The table  
below identifies the advanced features available, the options for each feature and how to  
select the feature.  
Feature Description  
FEATURE  
TO SELECT....  
Delay Send  
Load the originals and ensure the LCD displays FAX. If not, press the [Copy/Fax/Scan] key  
until ’FAX MODE’ displays and press [Enter].  
Use to send a  
fax at a  
specified time.  
Program the features required for the job.  
Press [Menu/Exit] and press  
or  
until ’DELAY SEND’ displays, then press [Enter].  
Enter the number of the remote machine using the Numeric Keypad or the Speed Dial  
function.  
Press [Enter] to confirm the number.  
To send the fax to more than one location use the  
or  
navigation keys to select [1:  
YES] and press [Enter]. Enter the next fax number and press [Enter]. Continue entering fax  
numbers until all the destinations have been entered.  
To send to a single location or when the last destination has been entered select [2: NO]  
and press [Enter].  
The display requests a name for the Delay Send.  
If a name is required, enter a name using the Numeric Keypad and press [Enter].  
The display shows the current time and requests a start time for the fax.  
Enter the time using the Numeric Keypad.  
If available, select AM or PM for 12-hour format using the  
or  
keys. Press [Enter] to  
confirm the start time.  
The originals are scanned into memory and stored ready for transmission at the specified  
time. The display shows the memory % available and the number of pages scanned.  
Page 6-8  
Xerox WorkCentre M15/M15i User Guide  
     
Priority Send  
Load the originals and ensure the LCD displays FAX. If not, press the [Copy/Fax/Scan] key  
until ’FAX MODE’ displays and press [Enter].  
Use to transmit  
high priority  
documents  
ahead of  
reserved  
operations.  
Program the features required for the job.  
Press [Menu/Exit] and press  
or  
until ’PRIORITY SEND’ displays, then press  
[Enter].  
Enter the number of the remote machine using the Numeric Keypad or the Speed Dial  
function.  
Press [Enter] to confirm the number.  
If a name is required, enter a name for the job using the Numeric Keypad and press [Enter].  
The originals are scanned into memory before transmission. The display shows the  
memory % available and the number of pages scanned.  
The document will be transmitted when the current operation is concluded. If a broadcast  
operation is in progress, the Priority Send will be sent between transmissions or redial  
attempts.  
TX Poll  
Load the originals and ensure the LCD displays FAX. If not, press the [Copy/Fax/Scan] key  
until ’FAX MODE’ displays and press [Enter].  
Use to allow  
another fax  
machine to  
retrieve  
documents from  
the WorkCentre  
M15i.  
Program the features required for the job.  
Press [Menu/Exit] and press  
or  
until ’POLLING’ displays, then press [Enter].  
Press  
or  
until ’TX POLL’ displays, then press [Enter].  
The display requests a 4 digit poll code. The poll code is preset to 0000 at the factory, which  
represents no poll code. If a poll code is entered, the person retrieving the documents will  
need to enter the same poll code at the remote machine to gain access to the stored  
documents at the WorkCentre M15i.  
To use a poll code enter a 4 digit code, then press [Enter].  
If a poll code is not required, ensure the display shows 0000 and press [Enter].  
If access to the document is required by more than one remote machine, it can be stored in  
the Bulletin Board memory. This allows the document to be retrieved more than once  
without being deleted. If it is not stored in the Bulletin Board memory, it will be erased  
automatically after being retrieved by one machine.  
Using the  
or  
key, select ’ON’ to store the document in the Bulletin Board memory  
or ’OFF’ to store the document in standard memory.  
Press [Enter].The originals are scanned and stored in memory ready for polling. The  
display shows the memory % available and the number of pages stored.  
Xerox WorkCentre M15/M15i User Guide  
Page 6-9  
   
Delay RX Poll Load the originals and ensure the LCD displays FAX. If not, press the [Copy/Fax/Scan] key  
until ’FAX MODE’ displays and press [Enter].  
Use to retrieve  
documents from  
another fax  
machine  
immediately or  
at a specified  
time.  
Press [Menu/Exit] and press  
or  
until ’POLLING’ displays, then press [Enter].  
Press or until ’DELAY RX POLL’ displays, then press [Enter].  
The display requests the number of the remote machine being polled.  
Enter the number of the remote machine using the Numeric Keypad or the Speed Dial  
function.  
Press [Enter] to confirm the number.  
The display shows the current time and requests a time for the polling to commence.  
Enter the time using the Numeric Keypad.  
If available, select AM or PM for 12-hour format using the  
or  
keys. If a time is set  
earlier than the current time, the polling will commence at that time the next day.  
To commence the polling activity immediately, press [Enter] with the current time displayed.  
Press [Enter] to confirm the start time.  
The display requests a 4 digit poll code. If the remote machine has been secured with a poll  
code the code must be entered here. If no code is required, enter 0000 which represents no  
poll code. Then press [Enter].  
If an immediate poll is required, the machine dials the remote machine and retrieves the  
document. If a time has been set, the machine dials the remote machine at the specified  
time to retrieve the document.  
Page 6-10  
Xerox WorkCentre M15/M15i User Guide  
 
Fax Job Management  
Cancelling a Fax  
Press [Stop] at any time during  
WorkCentre M15i  
PRESS [STOP]  
TO CANCEL  
the transmission.  
To confirm the cancellation, press  
[Stop] again.  
The Fax transmission is  
cancelled.  
Confirming a Transmission  
For a list and  
description of  
error messages,  
refer to “LCD  
Error Messages”  
on page 11-13.  
When the last page of the  
document has been sent  
successfully, the machine beeps  
and returns to Standby mode.  
WorkCentre M15i  
11 - DEC - 2002  
15:11  
100%  
FAX  
If an error occurs during  
transmission, an error message  
displays.  
If an error message is received,  
press [Stop] to clear the message  
and send the document again.  
The machine can be set to print a Confirmation Report automatically after each transmission, refer  
to page “Fax Reports” on page 6-24 for details  
Xerox WorkCentre M15/M15i User Guide  
Page 6-11  
     
Monitoring Dual Job Status  
The WorkCentre M15i can  
perform two functions  
simultaneously.  
When the machine performs dual  
tasks, press [Job Status] to view  
the current status of the other  
operation.  
Each time [Job Status] is  
pressed, the status of the two  
operations displays alternately.  
Job Status  
Page 6-12  
Xerox WorkCentre M15/M15i User Guide  
 
Adding to or Cancelling a Scheduled Operation  
A Delay Send, Priority Send, Group Send and the polling functions are all scheduled  
operations. To add to a scheduled operation or cancel a scheduled operation use the following  
instructions:  
If adding to a scheduled  
operation, load the originals.  
Ensure the LCD displays FAX. If  
not, press the [Copy/Fax/Scan]  
key until ’FAX MODE’ displays  
and press [Enter].  
Press [Menu/Exit]. ’SYSTEM  
DATA’ displays.  
Press  
or  
until ’ADD/  
WorkCentre M15i  
CANCEL’ displays, then press  
[Enter].  
ADD/CANCEL  
[OPERATION...]  
Press  
or  
to select  
’CANCEL’ or ’ADD’, then press  
[Enter].  
Information for the last job stored  
in memory displays.  
Press  
or  
until the  
WorkCentre M15i  
required operation displays, then  
press [Enter].  
ARE YOU SURE?  
1:YES 2:NO  
If cancelling an operation a  
confirmation message displays.  
WorkCentre M15i  
If adding to an operation the total  
pages scanned and the number  
of pages added displays.  
TOTAL PAGES = 006  
ADDED PAGES = 002  
Xerox WorkCentre M15/M15i User Guide  
Page 6-13  
 
Dialing Methods  
There are several dialing methods available on the WorkCentre M15i.  
Method Description  
DIALING METHOD  
Keypad Dialing  
OPTIONS  
INSTRUCTIONS  
Load the originals and ensure the LCD displays FAX.  
If not, press the [Copy/Fax/Scan] key until ’FAX  
MODE’ displays and press [Enter].  
Use when entering the  
remote fax number using  
the Numeric Keypad.  
Use the Numeric Keypad to enter the telephone  
number of the remote fax machine.  
Press [Start] or [Enter] to send the fax.  
Page 6-14  
Xerox WorkCentre M15/M15i User Guide  
     
Speed Dialing  
Storing a Up to 80  
number numbers can be  
stored in Speed  
Dial locations 1-  
80.  
Ensure the LCD displays FAX. If not, press the  
[Copy/Fax/Scan] key until ’FAX MODE’ displays and  
press [Enter].  
Use to store regularly  
used fax numbers which  
are then accessed using  
a 1 or 2 digit Speed Dial  
number.  
Press and hold [Speed Dial] for 2 seconds.  
Enter a Speed Dial number (1 - 80) using the  
Numeric Keypad, then press [Enter].  
If a number is already stored in the location entered,  
the number displays.  
Enter the fax number to be stored, then press  
[Enter].  
If required, enter a name using the Numeric Keypad  
then press [Enter]. If a name is not required, press  
[Enter].  
To store more telephone numbers repeat the  
procedure.  
To return to Standby mode press [Menu/Exit].  
Using  
Speed  
Dialing number already  
Use to select a Load the originals and ensure the LCD displays FAX.  
Speed Dial  
If not, press the [Copy/Fax/Scan] key until ’FAX  
MODE’ displays and press [Enter].  
setup.  
Program the features required for the job.  
Press [Speed Dial] and enter the 1 or 2 digit Speed  
Dial number.  
Press [Enter].  
Xerox WorkCentre M15/M15i User Guide  
Page 6-15  
 
Group Dialing  
Assigning Use to setup a  
numbers Group using  
to a Group multiple Speed  
Dial numbers.  
Ensure the LCD displays FAX. If not, press the  
[Copy/Fax/Scan] key until ’FAX MODE’ displays and  
press [Enter].  
Use to assign multiple  
Speed Dial numbers to a  
single Group number for  
broadcast transmissions.  
Press [Menu/Exit]. ’SYSTEM DATA’ displays.  
Press  
or  
until ’GROUP DIAL’ displays, then  
press [Enter].  
Press [Enter] to select ’NEW’.  
Enter a Group number from Speed Dial locations 1 -  
80 and press [Enter].  
If the Group Dial number is already used, ’NO. IS  
REGISTERED displays and another number must  
be entered.  
The display requests a Speed Dial number. Enter the  
Speed Dial number to be included in the Group Dial  
and press [Enter].  
The Speed Dial number, fax number and name  
displays.  
Press [Enter].  
Repeat the procedure to enter all the Speed Dial  
numbers required for inclusion in the Group.  
Press [Menu/Exit] when all the numbers have been  
entered.  
The displays requests an ID for the Group Dial. If  
required, enter a name for the Group and press  
[Enter].  
If a name is not required, press [Enter].  
To setup another Group Dial, repeat the procedure.  
To exit press [Menu/Exit].  
Page 6-16  
Xerox WorkCentre M15/M15i User Guide  
 
Editing Use to add  
Group Dial numbers to or  
numbers delete numbers  
from a Group  
Ensure the LCD displays FAX. If not, press the  
[Copy/Fax/Scan] key until ’FAX MODE’ displays and  
press [Enter].  
Press [Menu/Exit]. ’SYSTEM DATA’ displays.  
Dial. Also use to  
change the  
Press  
or  
until ’GROUP DIAL’ displays, then  
Group Name.  
press [Enter].  
Press or  
[Enter].  
until ’EDIT’ displays, then press  
Enter the Group number requiring editing, then press  
[Enter].  
The display requests a Speed Dial number.  
Enter the Speed Dial number to be deleted or added  
and press [Enter].  
If the Speed Dial number entered is already in the  
group the ’DELETE’? option displays, if it is not  
already in the group the ’ADD’ option displays.  
Press [Enter].  
Repeat the procedure to add or delete Speed Dial  
numbers as required. Press [Menu/Exit] when  
editing is complete.  
The Group Name displays. To change the Group  
Name enter the new name using the Numeric  
Keypad then press [Enter].  
To edit another Group Dial, repeat the procedure. To  
exit press [Menu/Exit].  
Using  
Group  
Dialing multiple  
recipients using  
Group Dial.  
Use to send the Load the originals and ensure the LCD displays FAX.  
same originals to  
If not, press the [Copy/Fax/Scan] key until ’FAX  
MODE’ displays and press [Enter].  
Program the features required for the job.  
Press [Speed Dial] and enter the Group Dial number.  
Press [Enter]. The Group ID displays.  
Only one Group Dial number can be used for each  
transmission.  
The machine scans the originals automatically into  
memory. The machine dials each number in the  
Group and sends the fax to each location.  
Xerox WorkCentre M15/M15i User Guide  
Page 6-17  
Manual group dialing  
Manual Select to  
Group manually enter  
Load the originals and ensure the LCD displays FAX.  
If not, press the [Copy/Fax/Scan] key until ’FAX  
MODE’ displays and press [Enter].  
Use to manually program  
a broadcast send to  
multiple  
multiple destinations.  
destinations for a  
fax job.  
Press [Manual Group].  
The display requests a destination fax number.  
Enter the first fax number and press [Enter].  
’ANOTHER NO.?’ displays. Select [1. YES] to add  
another number and press [Enter].  
Repeat the procedure until all numbers have been  
entered. Then select [2. NO] and press [Enter].  
The originals are scanned and faxed to the  
destinations entered.  
Manual Dialing  
Manual Use to dial the  
Load the originals and ensure the LCD displays FAX.  
If not, press the [Copy/Fax/Scan] key until ’FAX  
MODE’ displays and press [Enter].  
Dial  
fax number while  
the telephone  
line is open.  
Use to dial the fax  
number with the  
telephone line open.  
Press [Manual Dial].  
The dial tone is audible and the LCD displays  
’PHONE’.  
Dial the fax number. When the fax tone is heard,  
press [Start] to begin faxing.  
Redial  
Redial  
Last  
Number redial the last  
Use to  
automatically  
Load the originals and ensure the LCD displays FAX.  
If not, press the [Copy/Fax/Scan] key until ’FAX  
MODE’ displays and press [Enter].  
Numbers which have  
already been entered  
recently can be quickly  
accessed using the  
Redial function.  
number called.  
Press [Redial/Pause].  
The last number is automatically dialled and the  
originals are scanned and faxed.  
Search Use to select a Load the originals and ensure the LCD displays FAX.  
Redial  
previously  
If not, press the [Copy/Fax/Scan] key until ’FAX  
MODE’ displays and press [Enter].  
Memory dialled number  
from the Redial  
Memory.  
Press [Redial/Pause] for 2 seconds.  
The Redial Memory in the machine retains the last  
10 numbers dialled.  
Press  
or  
until the required number displays  
and press [Enter].  
The originals are scanned and faxed.  
Page 6-18  
Xerox WorkCentre M15/M15i User Guide  
     
Receiving a Fax  
Receive Modes  
RECEIVE MODES  
DESCRIPTION  
TEL  
In this mode, automatic fax answering and reception is switched off. To receive  
a fax manually, pick up the external phone handset or press Manual Dial to  
accept the call.  
In TEL mode automatic fax  
answering and reception is  
switched off.  
The voice or fax tone from the incoming call can be heard. Press [Start] and  
replace the handset to receive the fax.  
NOTE: The machine must be in FAX mode for the Manual Dial button to be active.  
FAX  
In this mode, the machine automatically answers an incoming call and  
immediately switches to fax receive mode.  
In FAX mode the machine  
answers a incoming call and  
automatically receives the fax.  
TEL/FAX  
In this mode, the machine answers the incoming call. If a fax signal is not  
detected the ring tone is activated. To answer the call, press [Start] and then lift  
the handset. If the call is not answered, the machine will switch to automatic fax  
reception mode.  
In TEL/FAX mode the machine  
answers the incoming call  
automatically and identifies  
whether a fax is being received.  
ANS/FAX  
Use this mode if connecting a telephone answering machine to the WorkCentre  
M15i. If the machine detects a fax tone, it automatically switches to FAX mode.  
In ANS/FAX mode if a fax tone  
is detected the machine  
automatically switches to FAX  
mode.  
Xerox WorkCentre M15/M15i User Guide  
Page 6-19  
   
Setting the Receive Mode  
Ensure ’FAX’ displays.  
1
If not, press the [Copy/Fax/Scan]  
key repeatedly until ’FAX MODE’  
displays and press [Enter].  
Copy/Fax/Scan Key  
Enter Key  
Press [Menu/Exit]. ’SYSTEM  
2
3
WorkCentre M15i  
DATA’ displays.  
SYSTEM DATA  
[PAPER SIZE...]  
Press  
or  
until ’SYSTEM  
WorkCentre M15i  
SETUP’ displays, then press  
[Enter].  
SYSTEM SETUP  
[RECEIVE MODE...]  
Press  
or  
to select the  
required receive mode.  
Press [Enter] to save the setting.  
Press [Menu/Exit] to save and  
exit.  
Page 6-20  
Xerox WorkCentre M15/M15i User Guide  
Secure Receive  
When this option is enabled, all faxes are received into memory. The faxes can only be printed  
by entering a secure passcode. This feature is useful if confidential documents are regularly  
received or if the fax machine is not monitored on a regular basis.  
Enabling Secure Receive  
Ensure ’FAX’ displays.  
1
If not, press the [Copy/Fax/Scan]  
key repeatedly until ’FAX MODE’  
displays and press [Enter].  
Copy/Fax/Scan Key  
Enter Key  
Press [Menu/Exit]. ’SYSTEM  
2
3
4
WorkCentre M15i  
DATA’ displays.  
SYSTEM DATA  
[PAPER SIZE...]  
Press  
or  
until ’SYSTEM  
WorkCentre M15i  
SETUP’ displays, then press  
[Enter].  
SYSTEM SETUP  
[RECEIVE MODE...]  
Press  
or  
until ’SECURE  
WorkCentre M15i  
RECEIVE’ displays.  
SECURE RECEIVE  
[OFF...]  
Xerox WorkCentre M15/M15i User Guide  
Page 6-21  
5
The passcode  
must also be  
entered to switch  
off SECURE  
RECEIVE.  
To enable Secure Receive press  
or to select ’ON’ and  
WorkCentre M15i  
SECURE RECEIVE  
[ON...]  
press [Enter].  
Enter a 4 digit passcode and  
press [Enter].  
Enter the passcode again to  
confirm the code and press  
[Enter].  
WorkCentre M15i  
ENTER PASSCODE  
[_ _ _ _]  
To operate Secure Receive  
without using a passcode, select  
[Enter] without entering a  
passcode.  
Press [Menu/Exit] to save and  
exit.  
Printing Secure Faxes  
Ensure ’FAX’ displays.  
1
2
If not, press the [Copy/Fax/Scan]  
key repeatedly until ’FAX MODE’  
displays and press [Enter].  
Copy/Fax/Scan Key  
Enter Key  
Press [Menu/Exit]. ’SYSTEM  
WorkCentre M15i  
DATA’ displays.  
SYSTEM DATA  
[PAPER SIZE...]  
Page 6-22  
Xerox WorkCentre M15/M15i User Guide  
Press  
or  
until ’SYSTEM  
3
4
5
WorkCentre M15i  
SETUP’ displays, then press  
[Enter].  
SYSTEM SETUP  
[RECEIVE MODE...]  
Press  
or  
until ’SECURE  
WorkCentre M15i  
RECEIVE’ displays.  
SECURE RECEIVE  
[OFF...]  
To print the received faxes press  
WorkCentre M15i  
or  
to select PRINT and  
SECURE RECEIVE  
[PRINT...]  
press [Enter].  
If required, enter the 4 digit  
passcode and press [Enter].  
The faxes are printed.  
Xerox WorkCentre M15/M15i User Guide  
Page 6-23  
Fax Reports  
Various Reports and Lists are available to assist in confirming and monitoring fax activity.  
Reports can be set up to include specific information, or to print automatically.  
Reports Available  
REPORT  
Message  
DESCRIPTION  
This report shows the fax number, the number of pages, elapsed time of the operation,  
the communication mode and the communication results.  
confirmation  
There are 3 setup options for printing this report:  
ON  
ERR  
OFF  
Prints the report after each transmission automatically.  
Prints the report only if an error occurs.  
No report is printed automatically. Can be printed if selected manually.  
Schedule Job  
Information  
This list identifies the documents currently stored for Delay Send, Priority Send, Group  
Dial and TX Poll operations. This list shows the starting time and type of operation.  
Phonebook List  
This list contains all the numbers currently stored in the machine’s memory as Speed  
Dial and Group Dial numbers.  
Transmission  
Journal  
This report contains information about recent transmission activities.  
Reception Journal This report contains information about recent reception activities.  
Multi-  
This report is printed automatically after sending documents to more than one location.  
Communication  
Report  
Printing a Report  
Press [Reports]. ’MSG.  
WorkCentre M15i  
CONFIRM’ displays.  
REPORTS  
[MSG. CONFIRM]  
Press [Reports] repeatedly until  
the required report displays, then  
press [Enter].  
The select report is printed.  
Page 6-24  
Xerox WorkCentre M15/M15i User Guide  
   
7 Print  
Printing Procedure. . . . . . . . . . . . . . . . . . . . . . . . . 7-2  
Printing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4  
Xerox WorkCentre M15/M15i User Guide  
Page 7-1  
 
Printing Procedure  
Use this procedure to create and print a document using a Windows application on a PC. The  
steps provided should be used as a guide and may vary depending on the application being  
used.  
For further  
information, refer  
to the  
Prior to printing from a PC, ensure the WorkCentre M15/M15i is connected to the computer  
correctly. Printer Driver software must be loaded on the PC to enable printing.  
documentation  
provided with the  
software  
The WorkCentre M15/M15i should be powered on and paper loaded in one of the paper trays.  
application.  
Create or Open the Document  
1
2
Open the application required for  
the document.  
Select an existing document or  
create a new document.  
Select Print Options  
Select [Print] from the [File]  
menu.  
Ensure the WorkCentre 15 Series  
is selected as the default printer.  
Select [Properties] or [Setup] and  
change the settings required.  
Select [OK] to close the  
properties dialog box.  
Page 7-2  
Xerox WorkCentre M15/M15i User Guide  
   
For information  
on the Printer  
Settings  
available, refer to  
page “Printing  
Options” on page  
7-4.  
Select OK to Print  
3
To accept the programming  
selections and send the job to  
Print, select [OK].  
The job is sent to the WorkCentre  
M15/M15i for printing.  
Xerox WorkCentre M15/M15i User Guide  
Page 7-3  
Printing Options  
The WorkCentre M15/M15i can be used with all the Windows 95/98/2000/Me/XP and  
Windows NT 4.0 applications. Ensure the WorkCentre 15 Series has been set as the default  
printer for all operations.  
Windows software applications allow changes to be made to the printer settings prior to  
printing. This includes options such as paper size, paper orientation and margin settings.  
Selections made in the application usually override settings selected in the printer driver.  
Page 7-4  
Xerox WorkCentre M15/M15i User Guide  
   
Accessing Printer Settings  
Windows 95/98/Me  
Select the File > Print > Properties or File > Page Setup command from within any  
Windows application.  
Or  
Select the Xerox WorkCentre printer from the Printers folder, then select File > Properties  
(or select the printer icon in the Printers folder, and click the right mouse button).  
Windows NT 4.0  
Select the File > Print > Properties or File > Page Setup command from within any  
Windows application.  
Or  
Select the Xerox WorkCentre printer from the Printers folder, click the right mouse button,  
then select Document Defaults from the drop-down list.  
Windows 2000/XP  
Select the File > Print or File > Page Setup command from within any Windows  
application.  
Or  
Select the Xerox WorkCentre printer from the Printers folder, click the right mouse button,  
then select Printing Preferences from the drop-down list.  
Xerox WorkCentre M15/M15i User Guide  
Page 7-5  
     
Printer Properties Tabs  
When the Printer Properties are displayed, the print job settings can be reviewed and  
changed. The Properties window consists of 5 tabs:  
-
-
-
-
-
Paper  
Image Quality  
Page Layout  
Watermark  
About  
If the Printer Properties are accessed through the Printers folder, additional Windows-based  
tabs are available.  
For information  
on the Windows-  
based tabs, refer  
to documentation  
provided with  
For details on the printer settings available on each tab, please refer to the printer driver on-  
line Help.  
Windows.  
NOTE: If the Printer Properties are accessed through the Printers folder, any settings made will  
become the default settings for the printer. Settings made when the Printer Properties are accessed  
through an application File menu and Print or Page Setup will remain active until the application being  
used is closed.  
Page 7-6  
Xerox WorkCentre M15/M15i User Guide  
 
Control Options  
There are a number of options which appear on all of the printer driver screens:  
OPTION  
DESCRIPTION  
OK  
Saves all the new settings and closes the driver or dialog. These new  
settings remain in effect until changed.  
Cancel  
Closes the dialog and returns all settings in the tabs to the values that were  
in place before the dialog was opened. Any changes made are lost.  
Apply  
Saves all the changes made without closing the driver.  
Defaults  
Resets the current tab and all its settings to the system default values. The  
action of this button applies only to the current tab. All other tabs remain  
unchanged.  
Help  
Select Help in the bottom right of the printer driver screen or press [F1] on  
the PC keyboard for information on the displayed printer driver screen.  
If the tip of the mouse pointer is rested on top of a control, Microsoft  
Windows will display a brief Help Tip about that control. If the right mouse  
button selects a control, the Help system provides more detailed  
information.  
Xerox WorkCentre M15/M15i User Guide  
Page 7-7  
 
Page 7-8  
Xerox WorkCentre M15/M15i User Guide  
8 Scan (M15i Only)  
TWAIN Scanner Program . . . . . . . . . . . . . . . . . . . 8-2  
Scanning Procedure . . . . . . . . . . . . . . . . . . . . . . . 8-3  
Xerox WorkCentre M15/M15i User Guide  
Page 8-1  
 
TWAIN Scanner Program  
The WorkCentre M15i TWAIN Scanner program is used to scan images, graphics,  
photographs, and printed text. Documents can be fed from the Automatic Document Feeder  
(ADF) or placed on the Document Glass.  
There are two methods for scanning images from a PC, both of which require the installation  
of a scanner program. A simple TWAIN Scanner program is provided on the software CD  
provided with the machine. For installation instructions, please refer to “Installing Software”  
on page 2-16. The TWAIN Scanner settings are fully described in the TWAIN Driver Help  
program.  
An alternative method for color scanning is to use PaperPort. PaperPort is an advanced  
software program that is provided with the WorkCentre M15i. This software allows users to  
convert scanned graphics and images into various "usable" formats.  
Page 8-2  
Xerox WorkCentre M15/M15i User Guide  
 
Scanning Procedure  
These instructions explain advanced scanning with a TWAIN compliant application  
program.  
Refer to the  
documentation  
provided by the  
application  
manufacturer to  
learn how to scan  
and access an  
image.  
Load the Originals  
1
Automatic Document Feeder (ADF):  
Remove all staples and paper  
clips prior to loading.  
Adjust the sliding document  
guides to the size required.  
Insert the originals neatly into the  
Automatic Document Feeder,  
face up.  
The first page should be on top  
with the headings towards the  
back or left of the machine.  
Align the stack with the left and  
rear edges of the tray. Adjust the  
guides to just touch the edges of  
the originals.  
2
2
Up to 30 sheets of 80 g/m (20lb bond) paper can be loaded. Weight ranges from 45 - 105 g/m  
(12.5 - 28lb). Sizes range from B5 to Legal (7” x 10” to 8.5” x 14” ). Refer to “Scanner and Copier  
Specifications” on page 12-5 for full ADF specifications.  
Xerox WorkCentre M15/M15i User Guide  
Page 8-3  
     
Document Glass:  
When using the  
Document Glass,  
ensure there are  
no documents in  
the ADF.  
On completion of  
the job, ensure  
the Document  
Raise the ADF or cover and  
position the original face down on  
the Document Glass.  
Align with the registration arrow in  
the rear left corner.  
Feeder is closed.  
Lower the ADF or cover.  
Run the Scan Application Program  
2
Start the scan application  
program being used to acquire  
the scanned image.  
Follow the instructions provided  
with the application program to  
scan the document and retrieve it  
at the PC.  
When using Paperport software to scan your job, the application will create a separate file for  
each scanned page of the job. These separate pages can then be merged within the  
Paperport application.  
Page 8-4  
Xerox WorkCentre M15/M15i User Guide  
 
9 Machine Administration  
Memory Clear . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16  
Adjusting Speaker Volume (M15i Only). . . . . . . . 9-17  
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-18  
ControlCentre 5.0 . . . . . . . . . . . . . . . . . . . . . . . . 9-20  
Xerox WorkCentre M15/M15i User Guide  
Page 9-1  
 
Setup Overview  
There are various system settings which require setting up prior to using the WorkCentre M15/  
M15i. The system settings are accessed via the Menu/Exit key on the Control Panel. The  
following menus contain settings available for customizing:  
System Data  
System Setup  
The machine can also be customised remotely at a PC or workstation using ControlCentre  
5.0.  
Page 9-2  
Xerox WorkCentre M15/M15i User Guide  
   
System Data Settings  
OPTION  
Paper Size  
SETTINGS  
Cassette Paper  
Bypass Paper  
DESCRIPTION  
Paper Size options are Letter, A4, or Legal (216 x 356  
mm / 8.5 x 14 inch).  
Use to set the default  
paper size for the cassette  
and bypass tray.  
If feeding media smaller than A4/Letter through the  
bypass tray, the setting can remain set at A4, Letter or  
Legal size.  
When copying onto a paper size smaller than A4/  
Letter, the printed image may be offset and not  
reproduce correctly, even when Auto Fit is selected.  
Message Conf.  
ON  
Use to print a transmission report after each outgoing  
fax job.  
Use to set the options for  
printing a transmission  
report. A transmission  
report provides detailed  
information about outgoing  
fax jobs.  
OFF  
ERR  
Use to switch off the transmission report feature.  
Use to print a transmission report for outgoing fax  
jobs which encounter errors.  
Auto Journal  
ON  
Set to ON to enable the Auto Journal report.  
Use to enable a report with  
detailed information about  
the previous 40  
OFF  
Set to OFF to switch off the Auto Journal report.  
communications  
operations.  
Receive Code  
[0 - 9] > *9*  
The Rcv Code is preset to *9* at the factory. Settings  
range from 0 to 9.  
Use to setup up the code  
required to initiate fax  
reception from an  
extension phone plugged  
into the machine’s EXT  
jack.  
If the extension phone is answered and fax tones can  
be heard, enter the Rcv Code and press [Start].  
Power Save  
ON  
Use to set the length of time the machine remains idle  
before switching to reduced power.  
Enables reduced power  
usage when the machine is  
idle.  
OFF  
Use to switch off the Power Save feature. The  
machine remains ready with a minimum warm-up  
time.  
Xerox WorkCentre M15/M15i User Guide  
Page 9-3  
   
OPTION  
ECM Mode  
SETTINGS  
DESCRIPTION  
ON  
Use to switch on ECM for all transmissions.  
Transmission time may be increased when ECM is  
enabled.  
Error Correction  
Mode(ECM) compensates  
for poor line quality.  
OFF  
ON  
Use to switch off ECM.  
RX Reduction  
If the document can not be reduced to fit onto one  
page, the document is divided and printed at actual  
size on two or more pages. With Horizontal  
Reduction enabled, the machine reduces an  
incoming document along the vertical axis only.  
When receiving a  
OFF  
document as long or longer  
than the paper loaded in  
the machine, the size of the  
document is reduced to fit  
the paper size.  
Discard Size  
[00 - 30]  
If the RX Reduction feature is turned OFF or fails,  
and the received document is as long or longer than  
the paper selected, the machine will discard any  
excess image at the bottom of the page.  
When receiving a  
document as long as or  
longer than the paper in  
the machine, the fax  
machine can be set to  
discard any excess at the  
bottom of the page.  
If the received page is outside the discard margin set,  
it will print on two sheets of paper at the actual size.  
Margins can be set between 0 - 30mm (1.2")  
Intervals from 1 to 15 minutes can be entered.  
Redial Interval  
[1 - 15]  
Sets the time between  
redials if a remote fax  
machine is busy.  
Redials  
[0 - 13]  
[1 - 7]  
Redial attempts can be entered from 0 to 9.  
Between 1 and 7 rings can be set.  
Use to specify the number  
of redial attempts.  
Answer On Rings  
Use to specify the number  
of rings before answering  
an incoming call.  
Send From Memory  
ON  
With this option it is not necessary to wait until  
documents are sent before sending or storing other  
fax jobs.  
Sets all fax transmission  
documents to be  
OFF  
automatically scanned into  
memory.  
Page 9-4  
Xerox WorkCentre M15/M15i User Guide  
OPTION  
Local ID  
SETTINGS  
ON  
DESCRIPTION  
Set to ON to enable the page number and date and  
time of reception to be printed on each page of each  
received transmission.  
Sets the page number,  
date and time of reception  
to automatically print at the  
bottom of each page of a  
received document.  
OFF  
Clock Mode  
12 HOUR  
24 HOUR  
The machine can be configured to display time using  
either a 12-hour or 24-hour format.  
Sets the format for the  
clock.  
Xerox WorkCentre M15/M15i User Guide  
Page 9-5  
Changing the System Data Options  
Press [Menu/Exit], the ’SYSTEM  
1
WorkCentre M15i  
DATA’ menu displays.  
SYSTEM DATA  
[PAPER SIZE...]  
Using the  
or  
key scroll  
2
3
WorkCentre M15i  
through the options until the  
required option displays.  
SYSTEM DATA  
[MESSAGE CONF.]  
Press [Enter].  
Using the  
or  
navigation  
WorkCentre M15i  
keys select the setting required  
for the option.  
MESSAGE CONF.  
[1: ON]  
If a alphanumerical entry is  
required, use the Numeric  
Keypad to enter the setting data.  
Press [Enter].  
Press [Menu/Exit] to save and  
exit.  
Page 9-6  
Xerox WorkCentre M15/M15i User Guide  
 
Setting the Language (M15 only)  
Press [Menu/Exit], the first menu  
1
WorkCentre M15  
displays.  
SYSTEM DATA  
[PAPER SIZE...]  
Scroll to ’SELECT LANGUAGE’  
2
WorkCentre M15  
using the  
key.  
SELECT LANGUAGE  
[ENGLISH]  
Using the  
or  
navigation  
keys select the language  
required.  
Press [Enter].  
Xerox WorkCentre M15/M15i User Guide  
Page 9-7  
 
Setting the Language and Country (M15i only)  
Press [Menu/Exit], the first  
WorkCentre M15i  
1
menu displays.  
SYSTEM DATA  
[PAPER SIZE...]  
Scroll to ’SYSTEM SETUP’  
WorkCentre M15i  
2
using the  
key. Press [Enter].  
SYSTEM SETUP  
[RECEIVE MODE...]  
Scroll to ’SELECT LANGUAGE’  
WorkCentre M15i  
3
4
using the  
key.  
SELECT LANGUAGE  
[ENGLISH]  
Using the  
or  
navigation  
keys select the language  
required.  
Press [Enter].  
The COUNTRY option displays.  
NOTE: The Country option is not applicable  
in North America and Canada. Changing the  
country option will clear the memory.  
WorkCentre M15i  
SELECT COUNTRY?  
1: YES 2: NO  
Using the  
or  
navigation keys,  
select [1: YES] to change the Country  
option or [2: NO] to leave the current  
setting and select [Enter].  
WorkCentre M15i  
If [1: YES] was selected, choose the  
SELECT COUNTRY  
required option and press [Enter].  
[
UK  
]
If necessary, press [Menu/Exit]  
[Menu/Exit] to save and exit.  
Page 9-8  
Xerox WorkCentre M15/M15i User Guide  
 
Setting the Local ID and Name (M15i Only)  
In some countries it is required by law to indicate the fax number on any fax sent. The System  
ID containing the telephone number and a name (or company name), will be printed at the top  
of each page sent from the machine. Follow the instructions below to enter the machine’s  
System ID.  
1
In some countries  
Press [Menu/Exit], the first menu  
WorkCentre M15i  
access to the  
local ID by the  
user is not  
displays.  
SYSTEM DATA  
[PAPER SIZE...]  
permitted due to  
local regulations.  
Scroll to ’SYSTEM ID’ using the  
2
WorkCentre M15i  
key.  
SYSTEM ID  
[TELEPHONE...]  
Press [Enter].  
To  
Enter the fax telephone number.  
include the +  
symbol in the  
phone number  
WorkCentre M15i  
If a number has already been  
entered it is displayed. Press  
[Clear/Clear All] to delete the  
current entry and enter the  
correct number.  
FAX:  
press the key,  
*
to insert a space  
press the # key.  
Refer to “Using  
Characters” on  
page 3-11 for  
Press [Enter] when the correct  
more information.  
telephone number displays.  
Xerox WorkCentre M15/M15i User Guide  
Page 9-9  
   
4
For details on  
entering  
The display requests the ID.  
WorkCentre M15i  
characters refer  
to “Using  
Enter a name or company name  
ID:  
Characters” on  
page 3-11.  
using the numeric keypad.  
:
KEY  
ASSIGNED NUMBERS, LETTERS OR  
CHARACTERS  
1
2
3
4
5
6
7
8
9
0
1> Space  
A > B> C > 2  
D > E > F > 3  
G > H > I > 4  
J > K > L > 5  
M > N > O > 6  
P > Q > R > S > 7  
T > U > V > 8  
W > X > Y > Z > 9  
+ > - > , > . > ‘ > / > * > # > & > 0  
If a name has already been entered it is displayed. Press [Clear/Clear All] to  
delete the current entry and enter the correct name.  
Editing Numbers or Names  
To correct a mistake, move the cursor under the wrong character by pressing  
or  
. Press the correct number to overwrite the incorrect character. If  
[Clear/Clear All] is pressed, all the characters are deleted.  
Press [Enter] when the name on the display is correct.  
Press [Menu/Exit] to save and exit.  
Page 9-10  
Xerox WorkCentre M15/M15i User Guide  
 
Setting the Date and Time (M15i Only)  
The clock format The current time and date are shown on the display when the machine is on and ready for  
can be set to 12  
or 24 hr. Refer to  
“System Data  
faxing. The time and date are printed on all faxes sent. Follow the instructions below to set the  
date and time.  
Settings” on page  
9-3.  
Press [Menu/Exit], the first menu  
1
WorkCentre M15i  
displays.  
SYSTEM DATA  
[PAPER SIZE...]  
Scroll to ’DATE & TIME’ using the  
2
WorkCentre M15i  
or  
key.  
DATE & TIME  
DDMMYY HH:MM  
Press [Enter].  
3
If a mistake is  
Enter the correct date and time  
WorkCentre M15i  
made, move the  
cursor under the  
incorrect  
using the Numeric Keypad:  
11-12-2002  
15:00  
Day  
=
=
=
=
=
=
01 ~ 31  
01 ~ 12  
00 ~ 99  
00 ~ 23 (24-hour mode)  
01 ~ 12 (12-hour mode)  
00 ~ 59  
character by  
Month  
Year  
Hour  
pressing  
.
or  
Minute  
If an invalid  
number is  
entered the  
The date and time format is:  
machine beeps  
and does not  
proceed to the  
next step. Re-  
enter the correct  
number to  
DD  
MM  
YY  
HH  
MM  
=
=
=
=
=
Day  
Month  
Year  
Hour  
Minute  
Press [Enter] when the correct  
proceed.  
date and time displays.  
Press [Menu/Exit] to save and  
exit.  
Xerox WorkCentre M15/M15i User Guide  
Page 9-11  
   
System Setup Options  
OPTION  
Receive Mode  
SETTINGS  
DESCRIPTION  
TEL  
Use to operate in manual mode. When a call is  
received pick up the external phone handset or press  
[Manual Dial]. If a fax tone can be heard, press [Start]  
and replace the handset.  
Use to set the receive  
mode, depending on how  
the machine is connected  
to the telephone line.  
FAX  
The machine answers the incoming call and  
immediately switches to fax receive mode.  
TEL/FAX  
The machine answers the incoming call. If a fax tone  
is not detected, the machine sounds a ringing tone to  
indicate a voice phone call. To answer the call, press  
[Start] on the control panel, then lift the handset. If the  
external phone is not lifted while the ringing tone is  
sounding, the machine will switch to automatic fax  
reception mode.  
ANS/FAX  
Use if attaching an answering machine to the  
WorkCentre M15/M15i. If the machine detects a fax  
tone, it switches to fax mode automatically.  
Secure Receive  
ON  
OFF  
Use to receive all faxes into the machine’s memory.  
When enabling Secure Receive a secure passcode  
can be entered to restrict access to the faxes  
received. If a passcode has been setup, when  
PRINT is selected the passcode is required.  
Use to store all received  
faxes in the machine’s  
memory until printed by a  
user.  
PRINT  
Prefix Dial Fax No.  
Up to 5 digits  
10 Levels  
The number entered will be added to the beginning of  
each fax sent.  
Use to set a prefix dial  
number.  
Ringer Volume  
To switch the ringer off, set to the left. Set to the right  
for a loud ring tone.  
Use to set the ringer  
volume level.  
Alarm Sound  
ON  
Set to ON to enable an alarm sound.  
Set to ON to enable a key sound.  
An alarm tone will sound  
when an error occurs or a  
fax communication ends.  
OFF  
Key Sound  
ON  
A key tone sounds each  
time any key is pressed.  
OFF  
Page 9-12  
Xerox WorkCentre M15/M15i User Guide  
 
Speaker Control  
ON  
OFF  
COM  
The speaker can be set to ON, OFF or COM. With  
this option set to COM, the speaker is on until the  
remote machine answers.  
Use to set the speaker  
mode.  
Select Language  
English, French,  
Spanish, Portuguese,  
German, Italian, Dutch,  
Danish, Swedish,  
The LCD displays in the language selected.  
Use to select the language  
displayed.  
Finnish, Norwegian  
Select Country  
Austria, Denmark,  
Finland, Germany,  
Greece, Switzerland, pertaining to each country.  
Setting the COUNTRY option sets the correct fax  
communication settings for the PSTN system  
Use to select the country  
the machine is located in.  
Italy, Netherlands,  
Norway, Sweden,  
Belgium, Portugal,  
Spain, UK, France,  
Ireland  
NOTE: The Country option is not applicable to North  
America and Canada.  
Toner Save  
ON  
OFF  
With this option set to ON, the toner used is reduced  
and the supply is preserved.  
Use to preserve toner.  
USB Mode  
FAST  
SLOW  
FAST is the default mode. Some PC users may  
experience poor USB implementation in the default  
mode. If this occurs, select the SLOW mode in order  
to achieve successful results.  
Use to set the USB line  
speed.  
Fax Duplex  
OFF  
LONG EDGE  
SHORT EDGE  
NORMAL  
TEXT  
Select LONG EDGE or SHORT EDGE according to  
the required binding orientation.  
Use to print all fax jobs 2  
sided.  
Image Quality  
Use NORMAL if the machine is used for all types of  
originals, select TEXT if mainly copying documents  
containing fine lines and text, or select IMAGE if the  
machine is used for copying documents containing  
shading or color.  
Use this option to set the  
overall default Image  
Quality setting for the  
machine based on the type  
of originals being copied.  
IMAGE  
Orientation  
PORTRAIT  
Set PORTRAIT for Long Edge Feed documents and  
LANDSCAPE for Short Edge Feed documents.  
Use to set the default  
orientation.  
LANDSCAPE  
Xerox WorkCentre M15/M15i User Guide  
Page 9-13  
Timeout  
0, 30, 60, 120, 300  
Sets the number of seconds the machine remains  
idle before returning to standby mode.  
Use to set the period of  
time before the machine  
returns to standby mode.  
Page 9-14  
Xerox WorkCentre M15/M15i User Guide  
Setting the System Setup Options  
Press [Menu/Exit], the first menu  
WorkCentre M15  
displays.  
1
SYSTEM DATA  
[PAPER SIZE...]  
Using the  
or  
key scroll  
2
3
WorkCentre M15  
through the setups until the  
’SYSTEM SETUP’ menu  
displays.  
SYSTEM SETUP  
[RECEIVE MODE...]  
Press [Enter].  
Using the  
or  
WorkCentre M15  
navigation keys select the  
SYSTEM SETUP option required.  
RECEIVE MODE  
[
TEL  
]
Press [Enter].  
Using the  
or  
. navigation  
WorkCentre M15  
keys select the setting required  
for the option.  
4
RECEIVE MODE  
[TEL / FAX]  
If a alphanumerical entry is  
required, use the Numeric  
Keypad to enter the setting data.  
Press [Enter].  
Press [Menu/Exit] to save and  
exit.  
Xerox WorkCentre M15/M15i User Guide  
Page 9-15  
Memory Clear  
The following information stored in the machine’s memory can be cleared:  
SYSTEM ID The fax number and name are cleared from the machine’s memory.  
SYSTEM DATA Restores all the user-selectable options to the factory default.  
PHONEBK/ Clears the Speed Dial or Group Dial numbers stored in the memory. In addition, all the  
MEMORY  
Scheduled Job Operations reserved are also canceled.  
TX-RX Clears all records of transmissions and receptions.  
JOURNAL  
Clearing the Memory  
Use the following instructions to clear the required information from the machine’s memory:  
Press [Menu/Exit] on the control panel. The display shows the first menu; SYSTEM DATA.  
Press or until ‘MEMORY CLEAR’ appears, then press [Enter].  
The display shows the items available for clearing.  
Press or until the item requiring clearing displays then press [Enter] to clear the  
item.  
To exit without clearing the item, press the [Menu/Exit] key.  
Repeat the procedure to clear another item or press [Menu/Exit] or [Stop] to exit and return  
to Standby mode.  
Page 9-16  
Xerox WorkCentre M15/M15i User Guide  
           
Adjusting Speaker Volume (M15i Only)  
Ensure ’FAX’ displays.  
1
If not, press the [Copy/Fax/Scan]  
key repeatedly until ’FAX MODE’  
displays and press [Enter].  
Copy/Fax/Scan Key  
Enter Key  
Press [Manual Dial]. A dial tone  
2
can be heard.  
WorkCentre M15i  
Press  
or  
repeatedly  
VOLUME  
L [ _ _ _ _ _ _ ] H  
until the required loudness is  
found. The display shows the  
current volume level.  
Press [Stop] to save the setting  
and return to Standby mode.  
Xerox WorkCentre M15/M15i User Guide  
Page 9-17  
 
Reports  
Various Reports and Lists are available on the machine. The reports help to monitor the  
machine and fax activity. Reports can be set up to include specific information or to print  
automatically.  
The machine can print reports containing useful information – Schedule Job, System Data,  
etc.  
The following reports are available:  
Message This report shows the fax number, the number of pages, elapsed time of the operation, the  
Confirmation  
communication mode, and the communication results.  
The machine can be setup to print the message confirmation report in one of the following  
ways:  
-
-
-
Automatically after each transmission (ON)  
Automatically only if an error occurs during transmission (ERR)  
No report printed at all (OFF). The report can be printed manually at any time.  
Schedule Job This list shows the document currently stored for Delayed Sending, Priority Sending, Group  
Information  
Sending, and TX polling. The list shows the starting time, type of operation, etc.  
Phonebook List This list shows all of the numbers currently stored in the machine’s memory as Speed dial  
numbers and Group dial numbers.  
System Data List This list shows the status of the user-Enterable options. After a setting is changed, print this  
list to confirm the changes.  
Transmission This report shows information concerning transmission activities recently made.  
Journal  
Reception This report shows information concerning reception activities recently made.  
Journal  
Help List This list shows the machine’s basic functions and commands to use as a quick reference  
guide.  
Multi- This report is printed automatically after sending documents to more than one location.  
Communication  
Report  
Power Failure This report is printed out automatically when power is restored after a power failure occurs and  
Report  
there is data loss due to the power failure.  
Page 9-18  
Xerox WorkCentre M15/M15i User Guide  
                     
Printing Reports  
Press [Reports] on the control  
WorkCentre M15  
panel.  
1
REPORTS  
[MSG. CONFIRM]  
The display shows the first menu;  
MSG. CONFIRM.  
Press [Reports] repeatedly until  
the report required for printing  
displays, then press [Enter].  
2
WorkCentre M15  
REPORTS  
[MSG. CONFIRM]  
The selected report will be  
printed.  
Xerox WorkCentre M15/M15i User Guide  
Page 9-19  
 
ControlCentre 5.0  
Using the Xerox WorkCentre M15/M15i ControlCentre 5.0 fax system data options can be set  
up, phonebook entries can be created and edited and setup information can be viewed on the  
PC.  
After setting up fax data options or creating phonebooks, just click [Apply] on the  
ControlCentre 5.0 screen to download the new settings to the machine.  
WorkCentre M15 can only use ControlCentre 5.0 to upgrade firmware.  
WorkCentre M15i can use the full funtionality of ControlCentre 5.0.  
Installing ControlCentre 5.0  
When Xerox WorkCentre M15/M15i software is installed the Xerox WorkCentre M15/M15i  
ControlCentre 5.0 utility is installed automatically.  
For information  
on installing  
WorkCentre M15/  
M15i software,  
please refer to  
“Installing  
Software” on  
page 2-16.  
Running ControlCentre 5.0  
Use the following instructions to run ControlCentre 5.0:  
Start the Windows software.  
Click the [Start] button on the desktop computer.  
From Programs, Enter [Xerox WorkCentre M15/M15i], then [ControlCentre 5.0].  
The Xerox WorkCentre M15/M15i ControlCentre 5.0 screen appears.  
Page 9-20  
Xerox WorkCentre M15/M15i User Guide  
       
Using ControlCentre 5.0  
The ControlCentre 5.0 screen provides five tabs:  
Settings  
Advanced  
Phonebook  
Information  
Firmware Update  
To exit ControlCentre 5.0, click the [Exit] button in the bottom of each tab screen.  
For further details, click the [Help] button in the bottom of each tab screen.  
NOTE: When the settings on ControlCentre 5.0 are changed, or when ControlCentre 5.0 is run, the  
settings on the machine and on ControlCentre 5.0 will be automatically updated to the latest settings  
made either on the machine or on ControlCentre 5.0.  
Xerox WorkCentre M15/M15i User Guide  
Page 9-21  
 
Settings Tab  
For details on the Click on the [Settings] tab to configure Fax System Data settings.  
System Data  
Setting options,  
please refer to  
“System Data  
Settings” on page  
9-3.  
Reads the current  
settings in the  
WorkCentre M15/M15i  
machine then  
refreshes  
ControlCentre 5.0 with  
the machine’s current  
setting.  
Downloads the  
settings made in  
ControlCentre 5.0 to  
the WorkCentre M15/  
M15i machine.  
Page 9-22  
Xerox WorkCentre M15/M15i User Guide  
 
Advanced Tab  
For details on the Click on the [Advanced] tab to change the default Fax System Setup options.  
System Setup  
options, please  
refer to “System  
Setup Options”  
on page 9-12.  
Xerox WorkCentre M15/M15i User Guide  
Page 9-23  
 
Phonebook Tab  
Click on the [Phonebook] tab to create and edit phonebook entries.  
Reads the phonebook entries from the  
WorkCentre M15/M15i machine to  
ControlCentre 5.0.  
Allows the  
phonebook entries to  
be downloaded from  
ControlCentre 5.0 to  
the WorkCentre M15/  
M15i machine  
Allows a selected  
phonebook entry to  
be edited in a  
Phonebook entries  
separate Edit dialog  
box  
Deletes all phonebook  
entries  
Deletes a selected  
phonebook entry  
Page 9-24  
Xerox WorkCentre M15/M15i User Guide  
 
Information Tab  
Click on the [Information] tab to view the software version information and various counters.  
The counters show how many scans and prints have been made, and how many jams have  
occurred on the machine.  
Number of scans  
using the Document  
Glass  
Number of scans using  
the ADF  
Number of prints  
performed by the  
machine  
Number of prints using  
the drum  
Number of jams in the  
ADF  
Number of jams during  
printing  
Xerox WorkCentre M15/M15i User Guide  
Page 9-25  
 
Firmware Update Tab  
Click on the [Firmware Update] tab to update the firmware of the machine.  
This feature  
should be used  
by an Xerox  
Service  
Representative.  
Please contact  
the local Xerox  
representative or  
authorized dealer  
for further  
information.  
Page 9-26  
Xerox WorkCentre M15/M15i User Guide  
 
10 Maintenance  
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2  
Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . 10-4  
Customer Replaceable Units. . . . . . . . . . . . . . . . 10-5  
Xerox WorkCentre M15/M15i User Guide  
Page 10-1  
 
Cleaning  
Cleaning the Document Glass and Cover  
Keeping the Document Glass clean helps ensure the best possible copies. It is recommended  
that the Document Glass is cleaned at the start of each day and during the day as needed.  
The Constant Velocity Transport (CVT) glass is the strip of glass located to the left of the  
Document Glass and is used to scan originals fed through the Automatic Document Feeder  
(ADF). The CVT glass also requires cleaning.  
CAUTION: DO NOT use organic or strong chemical solvents or aerosol cleaners or  
pour fluids directly onto any area. Use supplies and cleaning materials only as  
directed in this documentation. Keep all cleaning materials out of the reach of  
children.  
WARNING: DO NOT remove the covers or guards that are fastened with screws or  
attempt any maintenance procedure that is not specifically described in this  
documentation.  
Slightly dampen a soft lint-free  
cloth or paper towel with water.  
Open the ADF or document  
cover.  
Wipe the surface of the  
Document Glass and CVT glass  
until they are clean and dry.  
Wipe the underside of the white  
document cover until it is clean  
and dry.  
Close the ADF or document  
cover.  
Page 10-2  
Xerox WorkCentre M15/M15i User Guide  
 
Control Panel and LCD  
Regular cleaning keeps the Control Panel and LCD free from dust and dirt. To remove finger  
prints and smudges, clean the Control Panel and LCD screen with a soft, lint-free cloth, lightly  
dampened with water.  
Document Feeder and Collate Tray  
Use a cloth moistened with water to clean the Automatic Document Feeder, Collate Tray,  
Paper Cassette and the outside areas of the WorkCentre M15/M15i.  
Xerox WorkCentre M15/M15i User Guide  
Page 10-3  
   
Ordering Supplies  
The Toner Cartridge and the Drum Cartridge are available as customer replaceable units.  
The customer replaceable unit part numbers are listed below:  
CUSTOMER  
PART NUMBER  
REPLACEABLE UNIT  
Europe  
USA and Canada  
Toner Cartridge  
Drum Cartridge  
106R00586  
113R00663  
106R00584  
113R00663  
To obtain supplies, contact the local Xerox office, giving the company name, the product  
number and its serial number.  
Use the space below to keep a record of the telephone number.  
Supplies Telephone Number:  
# ____________________________________________  
Page 10-4  
Xerox WorkCentre M15/M15i User Guide  
   
Customer Replaceable Units  
Toner Cartridge  
Expected Cartridge Life  
The life of the toner cartridge depends on the amount of toner used in each printed job. For  
instance, when printing a typical business letter with about 5% page coverage, expect a toner  
cartridge life of approximately 6,000 pages (3,000 pages only for the toner cartridge shipped  
with the machine). The actual number may vary according to the print density of the pages  
being printed. If printing a lot of graphics the cartridge may require changing more often.  
Toner Save Mode  
The life of the toner cartridge can be extended by using Toner Save mode. The Toner Save  
mode uses less toner than normal printing. The printed image is much lighter, and is adequate  
for printing drafts or proofs.  
Use the instructions below to activate Toner Save mode.  
Press [Menu/Exit] on the control panel to display ‘SYSTEM DATA’.  
Press  
Using  
Use  
or  
or  
until ‘SYSTEM SETUP’ appears in the display, then press [Enter].  
select ‘TONER SAVE’.  
or  
to select ‘ON’ and press [Enter].  
Press [Menu/Exit] to save the setting and exit.  
Replacing the Toner Cartridge  
When the toner cartridge is near the end of its life, white streaks or hue change will occur. The  
LCD displays warning message ‘TONER LOW’.  
When the ‘TONER LOW’ message appears, remove the toner cartridge and gently shake it to  
temporarily re-establish the print quality. Shaking the cartridge re-distributes the remaining  
toner in the cartridge. This procedure can only be performed once prior to changing the Toner  
Cartridge.  
Xerox WorkCentre M15/M15i User Guide  
Page 10-5  
           
Pull the release latch to open the  
side cover.  
1
Open the front cover.  
2
3
Turn the toner locking lever  
upwards to release the toner  
cartridge.  
Remove the toner cartridge from  
the machine.  
Page 10-6  
Xerox WorkCentre M15/M15i User Guide  
4
If the  
toner gets on  
To Re-distribute the Toner:  
clothing, wipe it  
off with a dry cloth  
andwashclothing  
in cold water. Hot  
water sets toner  
into fabric.  
Gently shake the cartridge to  
distribute the toner evenly inside  
the cartridge.  
Reinstall the toner cartridge, then  
lock the lever.  
Close the front cover, then the  
side cover.  
The LCD displays ’NEW  
TONER? 1. YES 2. NO’. Using  
the navigation keys select ’2. NO’  
and press [Enter].  
The product returns to Standby  
mode.  
Replacing the Toner  
Cartridge:  
5
Shake the new toner cartridge  
horizontally four or five times.  
Save the box and the cover for  
shipping.  
Slide the new toner cartridge in  
until it locks in place.  
Turn the toner locking lever  
downwards until it locks in place.  
Close the front cover, then the  
side cover.  
The LCD displays ’NEW  
TONER? 1. YES 2. NO’. Using  
the navigation keys select ’1.  
YES’ and press [Enter].  
The product returns to Standby  
mode.  
Xerox WorkCentre M15/M15i User Guide  
Page 10-7  
Setting the Product to Send Toner Low Information  
If the Notify Toner menu option is set to ON, when the toner cartridge needs to be replaced,  
the machine automatically sends a fax to the service company or the dealer to notify them that  
the machine requires a new toner cartridge. This feature will be activated only when the phone  
number of the service company or the dealer is stored in the machine’s memory.  
Use the instructions below to activate this process.  
Press [Menu/Exit] on the Control Panel, then press  
or  
until ‘MAINTENANCE’  
displays, and press [Enter].  
Press  
or  
or  
until ‘NOTIFY TONER’ displays, then press [Enter].  
to turn this feature ‘ON’ or ‘OFF’, then press [Enter].  
Press  
Enter the Customer Fax Number, then press [Enter].  
Enter the Customer Name, then press [Enter].  
Enter the Service Fax Number to which the product sends the notification fax message,  
then press [Enter].  
Enter the Serial Number of the product, then press [Enter].  
The product  
serial number is  
located on the  
machine, behind  
the front door.  
Refer to  
“Customer  
Support” on page  
1-5 for further  
information.  
Page 10-8  
Xerox WorkCentre M15/M15i User Guide  
 
Drum Cartridge  
The Drum Cartridge requires replacement when the drum life warning is displayed, after  
approximately 15,000 copies.  
If streaks or spots are being experienced on the prints there is an option for cleaning the  
drum.  
CAUTION: Do not expose the green drum to light for an extended period. Never  
expose the drum to direct sunlight or touch the drum surface. Damage or poor image  
quality may result.  
Cleaning the Drum  
If streaks or spots appear on the prints, the drum cartridge may require cleaning.  
Ensure that paper is loaded.  
Press [Menu/Exit] on the Control Panel to enter menu mode.  
Press  
or  
until ‘MAINTENANCE’ appears, then press [Enter].  
Press [Enter] to access ‘CLEAN DRUM’.  
The LCD displays ‘PRINTING PLEASE WAIT...’  
The machine automatically pulls in a sheet of paper, and prints it out. The toner particles  
on the OPC drum surface are fixed to the paper.  
Replacing the Drum Cartridge  
The useful life of the drum cartridge is approximately 15,000 copies/prints in simplex mode. A  
high rate of duplex copying/printing reduces the overall life of a drum. The LCD displays  
‘DRUM WARNING’ when the drum is near the end of life. Approximately 1,000 more copies  
can be made, but a replacement cartridge in should be available. Replace the drum cartridge  
when copy/print quality becomes degraded.  
Xerox WorkCentre M15/M15i User Guide  
Page 10-9  
     
Open the side cover, then the  
front cover. The side cover must  
be open to open the front cover.  
1
2
Turn the toner locking lever  
upwards to unlock the toner  
cartridge, then pull the toner  
cartridge out.  
The toner  
cartridge must be  
removed to  
replace the drum  
cartridge.  
Pull out the used drum cartridge.  
3
Page 10-10  
Xerox WorkCentre M15/M15i User Guide  
Unpack the new drum cartridge  
and slide it in place, making sure  
not to touch the surface of the  
drum.  
4
5
Reinstall the toner cartridge, then  
lock the lever.  
Close the front cover and the side  
cover.  
Xerox WorkCentre M15/M15i User Guide  
Page 10-11  
The LCD displays ‘NEW  
DRUM?1.YES 2.NO’.  
6
WorkCentre M15  
NEW DRUM?  
Select ‘YES’ and press [Enter]  
1: YES 2:NO  
The product returns to Standby  
mode.  
If the drum cartridge is replaced  
and the ‘NEW DRUM? message  
is not displayed, press [Menu/  
Exit].  
WorkCentre M15  
MAINTENANCE  
[SYSTEM...]  
Press  
or  
until  
‘MAINTENANCE’ displays. Then  
press [Enter].  
WorkCentre M15  
Press  
or  
until ‘NEW  
MAINTENANCE  
[NEW DRUM]  
DRUM‘ displays and press  
[Enter].  
WorkCentre M15  
‘NEW DRUM UNIT?’ displays,  
select 1:YES and press [Enter].  
NEW DRUM UNIT?  
1: YES 2:NO  
If the counter is  
not reset, ‘Drum  
Warning’ may  
appear before the  
new drum  
reaches its  
maximum life.  
Page 10-12  
Xerox WorkCentre M15/M15i User Guide  
11 Troubleshooting  
Fault Clearance . . . . . . . . . . . . . . . . . . . . . . . . . . 11-3  
Calling the Welcome Center . . . . . . . . . . . . . . . 11-12  
LCD Error Messages. . . . . . . . . . . . . . . . . . . . . 11-13  
Resetting the Machine. . . . . . . . . . . . . . . . . . . . 11-21  
Xerox WorkCentre M15/M15i User Guide  
Page 11-1  
 
General  
A variety of situations can affect the quality of the output. For optimal performance, ensure the  
following guidelines are followed:  
Do not position the machine in direct sunlight or near a heat source such as a radiator.  
Avoid sudden changes in the environment surrounding the machine. When a change  
occurs, allow the machine at least two hours to adjust to its new environment, depending  
on the extent of the change.  
Follow routine maintenance schedules for cleaning areas such as the Document Glass  
and Control Panel.  
Always set the guides in the paper trays to the size of the media in the tray.  
Ensure paper clips and paper debris do not contaminate the machine.  
Page 11-2  
Xerox WorkCentre M15/M15i User Guide  
   
Fault Clearance  
Document Jams  
If a document jams while it is feeding through the Automatic Document Feeder (ADF),  
‘DOCUMENT JAM’ appears in the display.  
Details for clearing the three types of document misfeeds are given below.  
Input Misfeed  
Open the ADF top cover.  
1
2
Pull the document gently to the  
right and out of the ADF.  
Close the ADF top cover.  
Feed the documents back into  
the ADF.  
Xerox WorkCentre M15/M15i User Guide  
Page 11-3  
     
Exit Misfeed  
Open the document cover and  
turn the roller knob to remove the  
misfeed documents from the exit  
area.  
If the jammed document  
cannot be easily removed,  
skip to “Roller Misfeed”.  
Close the document cover.  
Feed the documents back into  
the ADF.  
Roller Misfeed  
Open the document cover and  
turn the roller knob to remove the  
misfeed document from the ADF  
or the exit area.  
If the document is difficult to  
remove, gently remove it from  
under the feeding roller.  
Close the document cover.  
Feed the documents back into  
the ADF.  
Page 11-4  
Xerox WorkCentre M15/M15i User Guide  
Paper Jams  
If paper jams occur, ‘PAPER JAM’ appears in the display. Follow the steps below to clear jam.  
To avoid tearing paper, pull the jammed paper out gently and slowly.  
Paper Feed Area  
If jammed in the paper feed area, ‘PAPER JAM 0’ appears in the display.  
Remove the paper cassette.  
After pulling it out completely, lift  
the front part of the cassette  
slightly up to release the cassette  
from the machine.  
Remove the jammed paper by  
gently pulling it straight out.  
If there is any resistance, and  
the paper does not move  
immediately when pulled, stop  
pulling and go to the next step.  
Xerox WorkCentre M15/M15i User Guide  
Page 11-5  
 
NOTE: If the jammed paper is removed here, open the side cover then close it to clear the ‘PAPER  
JAM’ message on the LCD.  
If the paper does not move  
immediately when pulled, pull the  
release latch to open the side  
cover.  
CAUTION: Do not touch the shiny drum cartridge surface. Scratches or smudges will  
result in poor copy quality  
Carefully remove the misfeed  
paper in the direction shown.  
Insert the paper cassette. Lower  
the rear part of the cassette to  
align the rear edge to the  
corresponding slot of the  
machine, then insert it  
completely.  
Page 11-6  
Xerox WorkCentre M15/M15i User Guide  
Fuser Area  
If jammed in the fuser area, ‘PAPER JAM 1’ appears in the display.  
WARNING: The fuser area is hot. Take care when removing paper from the machine.  
Press the release latch to open  
the side cover.  
Pull down on the fuser lever as  
shown below. This will release  
pressure on the paper.  
If paper is not seen in this area,  
skip to the Exit Area.  
CAUTION: Do not pull paper up through the fusing unit. Unfused toner may adhere in  
the area, resulting in smudged copies.  
Remove the jammed paper, in  
the direction shown.  
Xerox WorkCentre M15/M15i User Guide  
Page 11-7  
Push up on the fuser lever, then  
close the side cover.  
Page 11-8  
Xerox WorkCentre M15/M15i User Guide  
Paper Exit Area  
If jammed in the paper exit area, ‘PAPER JAM 2’ appears in the display.  
Press the release latch to open  
the side cover.  
Open the front cover.  
Pull down on the fuser lever. This  
will release pressure on the  
paper.  
Xerox WorkCentre M15/M15i User Guide  
Page 11-9  
Turn the jam remove lever in the  
direction of the arrow to move the  
paper to the exit area, then  
gently pull the paper out through  
the exit area.  
Push up on the fuser lever.  
Turn the jam remove lever back  
to the original position.  
Page 11-10  
Xerox WorkCentre M15/M15i User Guide  
1
Close the front cover  
and  
2
the side cover  
.
2
1
Duplex Jam  
Bypass Jam  
If paper jam occurs in the duplexer, ‘DUPLEX JAM’ appears in the display.  
Press the release latch to open the side cover.  
Remove the jammed paper.  
Close the side cover.  
‘BYPASS JAM’ appears in the display when the machine does not detect paper in the bypass  
tray due to no paper or improper paper loading when using the bypass tray.  
‘BYPASS JAM’ also may occur when the paper is not properly fed into the machine through  
the bypass tray.  
If ‘BYPASS JAM’ displays and  
paper is loaded in the Bypass  
Tray, pull the paper out of the  
machine and re-load.  
Xerox WorkCentre M15/M15i User Guide  
Page 11-11  
 
Calling the Welcome Center  
If a fault cannot be resolved by following the LCD instructions, check the troubleshooting  
tables in the next section - they may help to solve the problem quickly. If the problem persists,  
contact the Xerox Welcome Center or the local Xerox representative. The serial number of the  
machine will be required, together with any relevant error codes  
For information  
on locating the  
serial number,  
please refer to  
“Customer  
Support” on page  
1-5.  
Customer Support Telephone Number  
The Xerox Welcome Center or local representative telephone number is provided when the  
WorkCentre M15/M15i is installed. For convenience and future reference, please record the  
telephone number in the space below:  
Welcome Center or local representative Telephone Number:  
# ____________________________________________  
Xerox US Welcome Center:  
1-800-821-2797  
Xerox Canada Welcome Center: 1-800-93-XEROX (1-800-939-3769)  
Page 11-12  
Xerox WorkCentre M15/M15i User Guide  
   
LCD Error Messages  
If an abnormal condition arises in the machine or an incorrect operation is performed, a  
message indicating the nature of the error is displayed. If this happens, take the corrective  
action listed in the following table.  
DISPLAY  
Bypass Jam  
MEANING  
SOLUTION  
The machine detects non feeding from Load paper in the bypass tray.  
the bypass tray.  
Document Jam  
Door Open  
The loaded document has jammed in Clear the document jam. Refer to  
the ADF.  
“Document Jams” on page 11-3  
The side cover is not securely latched. Close the side cover until it locks into  
place.  
Drum Warning  
The drum cartridge is near the end of Ensure a replacement cartridge is in  
life.  
stock. Replace the Drum cartridge  
when copy/print quality is degraded.  
This may show up as dark marks on  
the edge of the page. Refer to “Drum  
Cartridge” on page 10-9.  
Duplex Jam  
Fuser Error  
Paper has jammed in the middle of 2- Clear the jam. Refer to “Duplex Jam”  
sided printing.  
on page 11-11.  
There is a problem in the fuser unit.  
Unplug the power cord and plug it back  
in. If the problem still persists, please  
call for service.  
LSU Error  
Overheat  
A problem has occurred in the LSU  
(Laser Scanning Unit).  
Unplug the power cord and plug it back  
call for service.  
The printer has overheated.  
The machine will automatically return  
to standby mode when it cools down to  
the normal operating temperature. If  
the problem persists, call for service.  
No Developer Cartridge The toner cartridge is not installed.  
Install the toner cartridge. Refer to  
Toner Cartridge” on page 10-5.  
No Paper  
The recording paper in the paper  
cassette has run out.  
Load the recording paper in the paper  
cassette.  
Xerox WorkCentre M15/M15i User Guide  
Page 11-13  
   
DISPLAY  
Paper Jam 0  
MEANING  
Paper has jammed in the paper  
feeding area.  
Clear the jam. Refer to “Paper Jams”  
on page 11-5.  
Paper Jam 1  
Paper Jam 2  
Toner Empty  
Paper has jammed in the fuser area. Clear the jam. Refer to “Paper Jams”  
on page 11-5.  
Paper has jammed in the paper exit  
area.  
Clear the jam.Refer to page “Paper  
Jams” on page 11-5.  
The toner cartridge has run out. The  
machine stops.  
Replace with a new toner cartridge.  
Refer to Toner Cartridge” on page 10-  
5.  
Toner Low  
The toner is almost empty.  
Take out the toner cartridge and gently  
shake it. By doing this printing  
operations can be temporarily  
resumed.  
Retry Redial  
The machine is waiting for the  
Press [Start] to immediately redial, or  
programmed interval to automatically [Stop] to cancel the redial operation.  
redial.  
Comm. Error  
A problem with the fax  
Try resending the fax.  
communications has occurred.  
Group Not Available  
A Group location has been selected  
where only a single location number  
can be used, such as when adding  
locations for a multi-dial operation.  
Try again, check the location for a  
Group.  
Line Error  
The machine cannot connect with the Try resending the fax. If failure  
remote machine, or has lost contact  
because of a problem on the phone  
line.  
persists, wait an hour or more for the  
line to clear then try again.  
Function Full  
The memory has become full.  
Either delete unnecessary documents,  
or retransmit after more memory  
becomes available. The transmission  
can also be split into more than one  
operation if it is a large job.  
No Answer  
The remote machine was not  
Try resending the fax. Ensure the  
answered after all the redial attempts. remote machine is functioning  
correctly.  
Page 11-14  
Xerox WorkCentre M15/M15i User Guide  
DISPLAY  
Not Assigned  
MEANING  
SOLUTION  
The speed dial location selected has Dial the number manually with the  
no number assigned to it.  
numeric keypad or assign the number  
to a speed dial location.  
Polling Error  
When setting up to poll another fax  
machine an incorrect poll code has  
been used.  
Enter the correct poll code.  
The remote fax machine being polled The remote operator should know in  
is not ready to respond to the poll  
request.  
advance that their machine is being  
polled and have the machine loaded  
with the originals.  
Line Busy  
The remote fax didn’t answer  
Try resending the fax.  
Copier Problems Solution Chart  
The following chart lists some conditions that may occur and the recommended solutions.  
Follow the suggested solutions until the problem is corrected. If the problem persists, please  
call for service.  
CONDITION  
The LCD does not turn on  
SUGGESTED SOLUTION  
Check that the product is plugged into an electrical receptacle and  
ensure that there is power to the receptacle.  
Ensure the ON/OFF switch is in the ON position.  
Copies are too light or too dark If the original is light, use the Lighten/Darken button to darken the  
image.  
If the original is dark, use the Lighten/Darken button to lighten the  
image.  
Smears, lines, marks, or spots  
on copies  
If defects are on the original, press the Lighten/Darken button to adjust  
the image.  
If no defects are on the original, clean the Document Glass and  
underside of the document cover.  
If the problem still persists, clean the Drum Cartridge. Refer to  
“Cleaning the Drum” on page 10-9.  
Copy image is skewed  
Ensure that original is positioned correctly on the Document Glass.  
Check that copy paper is loaded correctly.  
Xerox WorkCentre M15/M15i User Guide  
Page 11-15  
 
CONDITION  
Blank copies  
SUGGESTED SOLUTION  
Ensure that the original is face down on the Document Glass or face up  
in the ADF.  
Image rubs off the copy easily  
Frequent copy paper jams  
Replace the paper in the cassette with paper from a new package.  
In high humidity areas do not leave paper in the product for extended  
periods of time.  
Fan the stack of paper, then turn it over in the cassette. Replace paper  
in paper cassette with a fresh supply. Check/adjust paper guides.  
Ensure that the paper is the proper paper weight 80 g/m2 (20 lb) bond  
paper is recommended.  
Check for copy paper or pieces of copy paper remaining in the product  
after a paper jam has been cleared.  
Toner yield is lower than  
expected and TONER LOW  
message appears in the LCD  
Toner may be lodged in the cartridge. Remove the toner cartridge.  
Shake the toner cartridge and tap along the top of the toner cartridge  
over a waste receptacle. Take care not to touch the exposed toner on  
the left side of the cartridge.  
Fewer copies from the Toner  
Cartridge than expected  
Originals contain pictures, solids, or heavy lines. Originals are forms,  
newsletters, books etc. The product is being powered on and off  
frequently. The document cover is being left open while copies are  
being made.  
Page 11-16  
Xerox WorkCentre M15/M15i User Guide  
Printing Problems Solution Chart  
PROBLEM  
PROBABLE CAUSE  
SUGGESTED SOLUTION  
The product does not print  
The IEEE-1284 parallel Check the cable connection.  
cable or USB cable is  
not connected properly.  
The IEEE-1284 parallel Check the cable with a computer and printer  
cable or USB cable is  
defective.  
that work. If printing is still not possible,  
replace the cable.  
The port setting is  
incorrect.  
Check the printer settings in the Windows  
Control Panel to ensure that the print job is  
being sent to the correct port. (For Example:  
LPT1.)  
The toner and drum  
cartridges are not  
installed properly.  
Check that the toner and drum cartridges  
are installed properly.  
The printer driver may Reinstall the software.  
not be installed  
properly.  
The parallel port cable Use an IEEE-1284 compliant parallel port  
specifications may not cable.  
be correct.  
Half of the page is blank  
The page layout is too Reduce the resolution setting from 600 dpi  
complex.  
to 300 dpi. Install more RAM in the  
computer.  
The page orientation  
may be incorrect.  
Change the page orientation in the printer  
setup dialog.  
Xerox WorkCentre M15/M15i User Guide  
Page 11-17  
 
PROBLEM  
PROBABLE CAUSE  
SUGGESTED SOLUTION  
Printing is too slow  
The computer parallel  
If the computer is equipped with an ECP  
port may not be set for parallel port, enable this mode of operation.  
high speed  
communications.  
Refer to the Enabling High Speed Printer  
Communications section of the PC’s user  
guide.  
If using Windows 95, the Point to the Start Task bar and then click  
spool setting may be set Settings, then Printers. Click the product  
incorrectly.  
icon with the right mouse button. Click  
Properties and then spool settings on the  
Details tab. Enter the required setting from  
the available choices.  
Computer may not have Install more RAM in the computer.  
enough memory (RAM).  
Print job is too large  
Reduce resolution from 600 dpi to 300 dpi.  
Irregular faded patches of print There is a paper quality Use only paper that meets the specifications  
problem. required by the product.  
Toner may be unevenly Remove the toner cartridge and shake it  
distributed.  
gently to distribute the toner evenly. Then  
reinstall the toner cartridge.  
Black staining  
There is a paper quality Use only paper that meets the specifications  
problem.  
required by the product.  
Character voids  
Background scatter  
The paper may be too  
dry.  
Try printing with a different batch of paper.  
The paper may be too  
damp.  
Try printing with a different batch of paper.  
Do not open packages of paper until  
necessary so that the paper does not absorb  
too much moisture from the air.  
Printing over uneven  
surfaces.  
If printing onto envelopes, change the  
printing layout to avoid printing over areas  
that have overlapping seams on the reverse  
side.  
Missing characters  
The paper may be too  
damp.  
Try printing with a different batch of paper.  
Do not open packages of paper until  
necessary so that the paper does not absorb  
too much moisture from the air.  
Page 11-18  
Xerox WorkCentre M15/M15i User Guide  
PROBLEM  
PROBABLE CAUSE  
SUGGESTED SOLUTION  
Back of printout is dirty  
The transfer roller may Print a few blank pages to clean the transfer  
be dirty. roller.  
Incorrect fonts  
Faded graphics  
TrueType fonts may be Use the fonts dialog box in the Control Panel  
disabled.  
to enable TrueType fonts.  
Toner may be low.  
Remove the toner cartridge and shake it  
gently to distribute the toner evenly. Then  
reinstall the toner cartridge.  
Ensure that a spare toner cartridge is  
available.  
Faxing Problems Solution Chart  
PROBLEM  
SUGGESTED SOLUTION  
Originals are fed diagonally  
(skewed)  
Ensure the Document Guides are adjusted to the width of the original  
being fed.  
Check the original meets the conditions established for use with this  
device.  
The original is not being printed Ensure the originals were placed face-up in the Automatic Document  
on the paper of the remote FAX  
even though it is being sent  
Feeder (ADF) or face-down on the Document Glass.  
Originals are not sent even if  
operations are carried out  
normally  
Check that the remote FAX is compatible with the machine. This  
machine supports G3 communications but not G4 communications.  
Originals cannot be received  
even if [Start] is pressed  
Ensure the bell rings before picking up the handset.  
Ensure the handset is not replaced before pressing [Start]. When  
answering a call using the handset and a FAX is being received, do not  
replace the handset until [Start] is pressed and the phone line switches  
to the machine.  
Check the telephone cord has not been disconnected.  
Check the power plug has not been unplugged from the power outlet.  
Check with the party trying to send the original that there are no  
problems with the remote fax.  
Paper is not collated  
Ensure the machine has paper loaded.  
Check if a paper jam has occurred.  
Xerox WorkCentre M15/M15i User Guide  
Page 11-19  
 
PROBLEM  
SUGGESTED SOLUTION  
The received original is printed Check with the party sending the original that the original is a clean  
dark and is illegible or black  
stripes are printed on the  
original  
copy.  
Check with the party sending the original that the problem is not due to  
a fault or operator error at the remote FAX. For example, dirty scan  
glass or dirty scan lamp.  
If the same problem occurs even when copies are made on the  
machine, clean the drum using the instructions “Cleaning the Drum” on  
page 10-9.  
Paper is collated but not printed. Ensure there enough toner.  
Check with the party sending the fax that the original was placed  
correctly when scanned at the remote FAX.  
Page 11-20  
Xerox WorkCentre M15/M15i User Guide  
Resetting the Machine  
If problems are experienced with the machine or the machine locks up a reset may be  
required. Use the following instructions to reset and reboot the machine:  
This  
programming  
Press the [Clear/Clear All] key.  
sequence must  
be performed  
within 1.5  
Press the  
navigation key.  
Press the [Clear/Clear All] key again.  
seconds.  
Press the  
navigation key.  
Xerox WorkCentre M15/M15i User Guide  
Page 11-21  
   
Page 11-22  
Xerox WorkCentre M15/M15i User Guide  
12 Specifications  
Fax Specifications . . . . . . . . . . . . . . . . . . . . . . . . 12-4  
Scanner and Copier Specifications . . . . . . . . . . . 12-5  
General Specifications. . . . . . . . . . . . . . . . . . . . . 12-6  
Media Specifications . . . . . . . . . . . . . . . . . . . . . . 12-7  
Xerox WorkCentre M15/M15i User Guide  
Page 12-1  
 
Introduction  
The WorkCentre M15/M15i adheres to strict specifications, approvals and certifications.  
These specifications are designed to provide for the safety of users and to ensure that the  
machine operates in a fully functional state. Use the specifications listed in this chapter to  
quickly identify the capabilities of the machine.  
If further  
specification  
information is  
required please  
contact the Xerox  
Representative.  
Page 12-2  
Xerox WorkCentre M15/M15i User Guide  
 
Printer Specifications  
ITEM  
DESCRIPTION  
Emulation  
PCL6  
Resolution  
True 600 x 600 dpi, 1200 dpi class  
15 ppm for A4 / 16 ppm for Letter  
Printing speed  
Effective printing width  
208 mm (8.2 inches) for letter / legal (216 x 356 mm / 8.5 x 14 inch)  
202 mm (8 inches) for A4  
First print out time  
13 seconds (warm up)  
Xerox WorkCentre M15/M15i User Guide  
Page 12-3  
   
Fax Specifications  
ITEM  
DESCRIPTION  
Applicable line  
Compatibility  
Resolution  
G3 PSTN (Public Switched Telephone Network)  
ITU Group 3  
Standard:  
Fine:  
203 x 98 dpi  
203 x 196 dpi  
300 x 300 dpi  
Super Fine:  
Data coding  
MH/MR/MMR/JPEG  
Maximum modem speed  
Transmission speed  
Memory  
33.6 kbps  
3.5 seconds (Standard resolution, MMR, 33.6 kbps)  
4 Mbytes  
Printing speed  
15 ppm (for A4 / letter size)  
208 mm (8.2 inches)  
Effective scanning width  
Effective printing width  
208 mm (8.2 inches) for letter / legal (216 x 356 mm / 8.5 x 14)  
202 mm (8 inches) for A4  
Document width and weight  
ADF:  
176 ~ 216 mm (7 ~ 8.5 inches)  
2
45 ~ 105 g/m (12.5 ~ 28 lb)  
Platen:  
Maximum Legal (216 x 356 mm / 8.5 x 14 inch)  
2
Input paper tray capacity  
Cassette:  
550 sheets 80 g/m (20 lb)  
2
Automatic Document Feeder  
ADF:  
Up to 30 pages 80 g/m (20 lb)  
Platen:  
1 page  
Page 12-4  
Xerox WorkCentre M15/M15i User Guide  
   
Scanner and Copier Specifications  
ITEM  
Scanning method  
Copy speed  
DESCRIPTION  
CCD, Flat-bed  
Platen  
- Single Document Multiple Printout (SDMP): 15 cpm  
ADF  
- Single Document Multiple Printout (SDMP): 15 cpm  
- Multiple Document, Single Printout (MDSP): 8 cpm at Text/Mixed  
3.3 cpm at Photo  
Scan speed  
1.2 msec/line MONO and 2.5 msec/line COLOR  
600 x 600 dpi, 1200 dpi class  
True Color, 250 Gray, Black and white  
Black and White  
Scan resolution  
Scan mode  
Copy mode  
Effective scanning width  
Maximum document width  
Multi copy range  
Reduction & Enlargement  
208 mm (8.2 inches)  
216 mm (8.5 inches)  
1 ~ 999  
25% ~ 400% in 1% increments (from Platen)  
25% ~ 100% in 1% increments (from ADF)  
Top, Bottom, Each side 4 mm (0.16 inch)  
Maximum print edge margin  
Xerox WorkCentre M15/M15i User Guide  
Page 12-5  
   
General Specifications  
ITEM  
DESCRIPTION  
2
Input paper tray capacity  
Cassette:  
550 sheets 80 g/m (20 lb)  
2
Bypass Tray: 100 sheets 80 g/m (20 lb)  
2
Collate tray capacity  
250 sheets 80 g/m (20 lb)  
Toner cartridge life  
Drum life  
6,000 pages (for Starter Cartridge 3,000 pages) at 5% coverage  
15,000 pages (5% coverage)  
Operating Environment  
Temperature: 10 - 32° C / 50 - 90° F (20 ~ 80% RH)  
Paper size and weight  
Cassette:  
Bypass tray:  
Duplex:  
ADF:  
A4, Letter, Folio, Legal (216 x 356 mm / 8.5 x 14 inch  
2
60 ~ 90 g/m (16 ~ 24 lb)  
A6 ~ Legal (216 x 356 mm / 8.5 x 14 mm)  
2
60 ~ 160 g/m (16 ~ 43 lb)  
A4, Letter, Folio, Legal (216 x 356 mm / 8.5 x 14 inch)  
2
80 ~ 90 g/m (20 ~ 24 lb)  
Original document width and  
weight  
176 ~ 216 mm (7 ~ 8.5 inches)  
2
45 ~ 105 g/m (12.5 lb ~ 28 lb)  
Platen:  
Maximum legal (216 x 356 mm / 8.5 x 14 inch)  
2
ADF capacity  
Power rating  
30 sheets 80 g/m (20 lb)  
AC220 ~ 240V (Europe), 50/60 Hz  
AC100 ~ 127V (US, Canada), 50/60 Hz  
19 W in Power save mode  
Power consumption  
85 W in Standby mode  
350 W during operation  
Weight  
22. 85 kg / 50.37 lb (Drum and Toner Cartridges included)  
560 x 429 x 456 mm (22 x 17 x 18 inches)  
Dimensions (WxDxH)  
Page 12-6  
Xerox WorkCentre M15/M15i User Guide  
   
Media Specifications  
ITEM  
DESCRIPTION  
Plain paper, OHP film, Label, Envelope, Card, Postcard  
Paper types  
available  
Paper sizes  
Paper Type  
W x L (mm)  
215.9 x 279  
W x L (Inch)  
8.5 x 11  
Letter  
Legal  
JIS B5  
A4  
215.9 x 355.6  
182 x 257  
8.5 X 14  
7.17 x 10.12  
8.27 x 11.69  
7.25 x 10.5  
5.85 x 8.27  
4.13 x 5.85  
4 x 6  
210x 297  
Executive  
A5  
184.2 x 266.7  
148.5 x 210  
105 x 148.5  
101.6 x 152.4  
100 x 148  
A6 card  
Post Card 4x6  
HagaKi  
3.94 x 5.83  
3.88 x 7.5  
4.12 x 9.5  
4.33 x 8.66  
6.38 x 9.02  
Envelope 7-3/4  
Envelope COM-10  
Envelope DL  
Envelope C5  
Custom  
98.4 x 190.5  
105 x 241  
110 x 220  
162 x 229  
98 x 148 ~  
215.9 x 355.6  
3.86 x 5.83 ~  
8.5 x 14  
Xerox WorkCentre M15/M15i User Guide  
Page 12-7  
   
ITEM  
DESCRIPTION  
Sizes  
Input Source  
Source  
Media Types  
Thickness  
2
Paper Cassette Plain Paper  
A4, Letter, Legal,  
Folio  
60 ~ 90 g/m  
(16lb ~ 24lb)  
2
Bypass Tray  
Plain Paper,  
Envelope,  
Transparency,  
A4, Letter, Legal,  
Folio, Executive, A5,  
B5, A6, Monarch (7  
60 ~ 160 g/m  
(16lb ~ 43lb)  
Label, Cardstock 3/4), COM10, #9,  
C5, DL, Custom  
2
Duplex  
Plain Paper  
A4, Letter, Folio,  
Legal  
80 ~ 90 g/m  
(20lb ~ 24lb)  
B5 means JIS and ISO  
Transparency film thickness: 150 µm  
Paper Label thickness: 140 µm  
Page 12-8  
Xerox WorkCentre M15/M15i User Guide  
Index  
PHONEBK/MEMORY 9-16  
SYSTEM DATA 9-16  
SYSTEM ID 9-16  
Numerics  
1 - 2 - Sided  
copy 4-8  
TX-RX JOURNAL 9-16  
Clearing the Memory 9-16  
Collated  
A
About this guide 1-3  
Adding a Pause 3-12  
Adding Paper 2-8  
Adding to a Scheduled Operation 6-13  
Advanced Fax Features 6-8  
Advanced Tab 9-23  
copy 4-8  
Confirming a Fax 6-11  
Control Panel Overview 3-7  
ControlCentre 5.0 9-20  
Advanced Tab 9-23  
Firmware Update Tab 9-26  
Installing 9-20  
Automatic Document Feeder (ADF) 6-2, 8-3  
B
Phonebook Tab 9-24  
Running ControlCentre 5.0 9-20  
Settings Tab 9-22  
Basic Troubleshooting  
Copier Problems Solution Chart 11-15  
Faxing Problems Solution Chart 11-19  
LCD Error Messages 11-13  
Printing Problems Solution Chart 11-17  
Resetting the machine 11-21  
Solving Problems 11-15  
Using ControlCentre 5.0 9-21  
Conventions 1-3  
1-2 Sided 4-8  
Bypass Tray 5-5  
collated 4-8  
Lighten/Darken 4-7  
Original Type 4-6  
C
Paper Supply 4-6  
Calling for service 1-5  
Reduce/Enlarge 4-7  
start 4-5  
Copy Features 4-6  
Calling the Welcome Center 11-12  
Cancelling a Fax 6-11  
Cancelling a Scheduled Operation 6-13  
Changing the System Data Options 9-6  
Character Assignment 3-12  
Cleaning  
Control Panel and LCD Display 10-3  
Document Feeder and Collate Tray 10-3  
Cleaning the Drum 10-9  
Copy quantity 4-4  
Copying Procedure 4-2  
Counters Information 9-25  
Customer Replaceable Units 10-5  
Drum Cartridge 10-9  
Toner Cartridge 10-5  
Customer support 1-5  
Clearing Memory  
Xerox WorkCentre M15/M15i User Guide  
Page Index-1  
 
Message Confirmation 9-18  
Multi-Communication Report 9-18  
Phonebook List 9-18  
D
Date and Time, setting up 2-15, 9-11  
Delay RX Poll / RX Poll 6-10  
Delay Send 6-8  
Printing Reports 9-19  
Schedule Job Information 9-18  
Transmission Journal 9-18  
Fax Scan Options 6-6  
Fax Specification 12-4  
Faxing Procedure 6-2  
Dialing Methods 6-14  
Group Dialing 6-16  
Keypad Dialing 6-14  
Manual Dialing 6-18  
Manual Group Dialing 6-18  
Redial 6-18  
Speed Dialing 6-15  
Features  
Document Glass 4-3, 6-3, 8-4  
Drum Cartridge 10-9  
Cleaning the Drum 10-9  
Replacing the Drum Cartridge 10-9  
Drum Cartridge, installing 2-6  
Dual Job Status 6-12  
Fax 6-6  
Features Overview 3-2  
Firmware Update Tab 9-26  
General Problems 11-2  
General Specification 12-6  
Getting Started  
Copying Procedure 4-2  
Loading Paper 5-2  
Scanning Procedure 8-3  
Group Dialing 6-16  
E
Editing Numbers or Names 2-14, 3-12, 9-10  
Energy Star 1-18  
Enter the Fax Number 6-4  
Enter the quantity 4-4  
Error Messages 11-13  
Expected Toner Cartridge Life 10-5  
F
Fault Clearance 11-3  
Fax 6-6  
Information Sources 1-4  
Information Tab 9-25  
Inserting a Pause 3-12  
Installing ControlCentre 5.0 9-20  
Installing Drum and Toner Cartridges 2-6  
Installing Software 2-16  
Introduction 1-2  
Dialing Methods 6-14  
Lighten/Darken 6-7  
Original Type 6-7  
start 6-5  
Fax Cancellation 6-11  
Fax Confirmation 6-11  
Fax Features 6-6  
Delay RX Poll 6-10  
Delay Send 6-8  
K
Keypad Character Assignment 3-12  
Keypad Dialing 6-14  
Priority Send 6-9  
RX Poll 6-10  
TX Poll 6-9  
L
Fax Features - Advanced 6-8  
Fax Number 6-4  
Fax Reports 6-24  
Laser Safety 1-10  
LCD Error Messages 11-13  
Page Index-2  
Xerox WorkCentre M15/M15i User Guide  
Lighten/Darken  
Loading Paper 5-2  
Paper Cassette 5-2  
copy 4-7  
fax 6-7  
Preparation 5-2  
Loading documents 4-3, 6-2, 6-3, 8-3, 8-4  
Loading Paper 2-8, 5-2  
Bypass Tray 5-5  
Stock Types 5-8  
Storing and Handling Paper 5-8  
Paper, loading 2-8  
Paper Cassette 5-2  
Preparation 5-2  
Parts of the Machine 3-4  
Pause, adding 3-12  
Stock Types 5-8  
Storing and Handling Paper 5-8  
Local ID, setting 2-13, 9-9  
PHONEBK/MEMORY 9-16  
Phonebook List 9-18  
Phonebook Tab 9-24  
Power Failure Report 9-18  
Preparing paper for loading 5-2  
Printer Properties Tabs 7-6  
Print Driver Control Options 7-7  
Printer Properties Tabs 7-6  
Printer Settings  
M
Machine Administration  
Setup Overview 9-2  
Machine Features Overview 3-2  
Machine Overview 3-4  
Machine Parts 3-4  
Machine Reset 11-21  
Accessing from Windows 2000/XP 7-5  
Accessing from Windows NT 4.0 7-5  
Printer Specification 12-3  
Printing 7-2, 7-4  
Manual Dialing 6-18  
Manual Group Dialing 6-18  
Media Specifications 5-8, 12-7  
Memory Clear 9-16  
Message Confirmation 9-18  
Meter Readings 9-25  
Printing Options 7-4  
Printing Problems Solution Chart 11-17  
Printing Procedure 7-2  
Printing Reports 9-18, 9-19  
Priority Send 6-9  
Problem Solving 11-15  
Problems  
Multi-Communication Report 9-18  
N
Name, setting 2-13, 9-9  
O
Fault Clearance 11-3  
General 11-2  
Properties Tabs 7-6  
Ordering Supplies 10-4  
Original Type  
copy 4-6  
fax 6-7  
Overview Control Panel 3-7  
Overview of Features 3-2  
Quantity 4-4  
R
P
Rebooting the Machine 11-21  
Receive Modes 6-19  
Reception Journal 9-18  
Redial 6-18  
Paper Cassette 5-2  
Paper Specification 12-7  
Paper Supply  
Bypass Tray 5-5  
copy 4-6  
Reduce/Enlarge  
Xerox WorkCentre M15/M15i User Guide  
Page Index-3  
copy 4-7  
Regulations 1-6, 1-9  
Overview 9-2  
Regulatory Information 1-9  
Related Information Sources 1-4  
Replacing the Drum Cartridge 10-9  
Replacing the Toner Cartridge 10-5, 10-8  
Reports 9-18  
Solutions, Faxing Problems 11-19  
Help List 9-18  
Message Confirmation 9-18  
Multi-Communication Report 9-18  
Phonebook List 9-18  
Fax 12-4  
General 12-6  
Paper 12-7  
Power Failure Report 9-18  
Printing Reports 9-19  
Reception Journal 9-18  
Schedule Job Information 9-18  
System Data List 9-18  
Printer 12-3  
Scanner and Copier 12-5  
Speed Dialing 6-15  
Transmission Journal 9-18  
Reports - Fax 6-24  
Resetting Fax Features 6-7  
Resetting the Machine 11-21  
Resolution 6-6  
Storing and Handling Paper 5-8  
SYSTEM DATA 9-16  
System Data List 9-18  
System Data Options 9-3  
Changing 9-6  
Fax 6-6  
SYSTEM ID 9-16  
Running ControlCentre 5.0 9-20  
RX Poll / Delay RX Poll 6-10  
System Setup  
ControlCentre 5.0 9-20  
Installing ControlCentre 5.0 9-20  
S
Safety 1-6  
Safety Standards 1-8  
Scan 8-3  
Time and Date, setting up 2-15, 9-11  
Toner Cartridge 10-5  
Scan Options - Fax 6-6  
Scanner and Copier Specification 12-5  
Schedule Job Information 9-18  
Selecting Start 4-5, 6-5  
Sending a Fax 6-2  
Expected Cartridge Life 10-5  
Replacing the Toner Cartridge 10-5, 10-8  
Setting the Product to Send Toner Low Infor-  
mation 10-8  
Toner Save Mode 10-5  
Toner Cartridge, installing 2-6  
Toner Low Information 10-8  
Toner Save Mode 10-5  
Serial number 1-5  
Setting the Date and Time 2-15, 9-11  
Setting the Local ID and Name 2-13, 9-9  
Setting the Product to Send Toner Low InformationTransmission Journal 9-18  
Total Number of Prints 9-25  
10-8  
Transmission Report (Message Confirmation) 9-18  
Troubleshooting  
Copier Problems Solution Chart 11-15  
Setting up the Machine  
ControlCentre 5.0 9-20  
Installing ControlCentre 5.0 9-20  
System Data Options 9-3  
Settings Tab 9-22  
Fault Clearance 11-3  
Faxing Problems Solution Chart 11-19  
General Problems 11-2  
Page Index-4  
Xerox WorkCentre M15/M15i User Guide  
LCD Error Messages 11-13  
Printing Problems Solution Chart 11-17  
Resetting the machine 11-21  
Solving Problems 11-15  
Welcome 1-2  
Welcome Center 1-5  
Canada 1-5  
TX Poll 6-9  
TX-RX JOURNAL 9-16  
US 1-5  
Windows 2000/XP 7-5  
Windows 95/98/Me 7-5  
Windows NT 4.0 7-5  
U
User Interface 3-7  
Using ControlCentre 5.0 9-21  
Using the automatic document feeder 6-2, 8-3  
Using the document glass 4-3, 6-3, 8-4  
X
Xerox Welcome Center 1-5  
Xerox WorkCentre M15/M15i User Guide  
Page Index-5  

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