Xerox 510dp User Manual

Xerox Wide Format 510DP

Operator Manual

701P38535 January 2003

Table of contents

EMC notices............................................................................................................................................................. iii

Australia/New Zealand........................................................................................................................................iii

European Union..................................................................................................................................................iii

Canada ...............................................................................................................................................................iii

Japan ..................................................................................................................................................................iv

USA.....................................................................................................................................................................iv

Safety notes.............................................................................................................................................................. v

Introduction ............................................................................................................................................................ vii

Organization and content of this manual...........................................................................................................vii

Terminology used in this manual......................................................................................................................viii

Conventions used in this manual......................................................................................................................viii

1. Printer overview................................................................................................................................................ 1

Printer orientation ............................................................................................................................................... 1

Main components ............................................................................................................................................... 2

Control panel ...................................................................................................................................................... 4

2. Powering on and off ......................................................................................................................................... 7

Powering off........................................................................................................................................................ 8

Power consumption modes ................................................................................................................................ 8

3. Media.................................................................................................................................................................. 9

When a media roll empties ................................................................................................................................. 9

Loading the roll media ...................................................................................................................................... 10

Changing the roll media size and type ............................................................................................................. 14

Using the cut sheet feed-in shelf ...................................................................................................................... 16

Automatic media roll switching ......................................................................................................................... 17

Media storage tips ............................................................................................................................................ 17

4. Off-line Setup Menu........................................................................................................................................ 19

Setup Menu options.......................................................................................................................................... 19

Printer Menu ..................................................................................................................................................... 20

Accessing the Printer Menu ....................................................................................................................... 22

Enabling or disabling the audible indicators............................................................................................... 22

Setting the timers........................................................................................................................................ 23

Adjusting the print density .......................................................................................................................... 23

Specifying the finisher configuration type................................................................................................... 24

Performing printer diagnostics.................................................................................................................... 24

Printing a test plot................................................................................................................................. 24

Viewing the recent fault log.................................................................................................................. 25

Displaying the billing meter counts............................................................................................................. 25

5. Care.................................................................................................................................................................. 27

When the toner cartridge needs replacement .................................................................................................. 27

Replacing the toner cartridge............................................................................................................................ 28

Replacing the toner waste bottle ...................................................................................................................... 31

Cleaning the printer surface ............................................................................................................................. 34

Ordering supplies.............................................................................................................................................. 35

Supply order list.......................................................................................................................................... 35

Supply order procedure.............................................................................................................................. 35

6. Problem solving.............................................................................................................................................. 37

Clearing media jams......................................................................................................................................... 37

Fuser area jam ........................................................................................................................................... 38

Cutter area jam........................................................................................................................................... 40

XEROX WIDE FORMAT 510DP OPERATOR MANUAL

TABLE OF CONTENTS

Roll media drawer jams.............................................................................................................................. 41

Status codes..................................................................................................................................................... 44

Error messages ................................................................................................................................................ 45

Problem solving table ....................................................................................................................................... 46

Calling for service ............................................................................................................................................. 47

7. Technical data................................................................................................................................................. 49

Product specifications....................................................................................................................................... 49

Media specifications ......................................................................................................................................... 51

Space requirements.......................................................................................................................................... 52

XEROX WIDE FORMAT 510dDPOPERATOR MANUAL

EMC notices

Australia/New Zealand

European Union

Changes or modifications to this equipment not specifically

approved by Fuji Xerox Australia PTA. Limited may void the user’s

authority to operate this equipment.

Shielded cables must be used with this equipment to maintain

compliance with the Radiocommunications Act 1992.

WARNING

This is a Class A product. In a domestic environment this

product may cause radio interference in which case the user

may be required to take adequate measures.

Changes or modifications to this equipment not specifically

approved by Xerox Europe may void the user’s authority to

operate this equipment.

Shielded cables must be used with this equipment to maintain

compliance with the EMC Directive (89/336/EEC).

WARNING

In order to allow this equipment to operate in proximity to

Industrial, Scientific and Medical (ISM) equipment, the

external radiation from ISM equipment may have to be limited

or special mitigation measures taken.

Canada

This Class "A" digital apparatus complies with Canadian ICES-

0003.

Cet appareil numérique de la classe "A" est conforme à la norme

NMB-003 du Canada.

XEROX WIDE FORMAT 510DP OPERATOR MANUAL

iii

EMC NOTICES

Japan

This is a Class A product based on the standard of the Voluntary

Control Council for Interference by Information Technology

Equipment (VCCI). If this equipment is used in a domestic

environment, radio disturbance may arise. When such trouble

occurs, the user may be required to take corrective actions.

Changes or modifications to this equipment not specifically

approved by Fuji Xerox Limited may void the user’s authority to

operate this equipment.

Shielded cables must be used with this equipment to maintain

compliance with the Voluntary Control Council for Interference by

Information Technology Equipment regulations.

USA

This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to Part 15 of the FCC

Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and

can radiate radio frequency energy and, if not installed and used in

accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment

in a residential area is likely to cause harmful interference in which

case the user will be required to correct the interference at his own

expense.

Changes or modifications to this equipment not specifically

approved by the Xerox Corporation may void the user’s authority

to operate this equipment.

Shielded cables must be used with this equipment to maintain

compliance with FCC regulations.

XEROX WIDE FORMAT 510ddpOPERATOR MANUAL

Safety notes

Your system has been designed and tested to meet strict safety

requirements. These include safety agency examination and

approval plus compliance with established environmental

standards.

Please read the following instructions carefully before operating

the printer and refer to them as needed to ensure continued safe

operations.

Follow all warnings and instructions marked on or supplied with the

product.

Unplug the units from the wall outlet before cleaning the exterior.

Always use materials specifically designated for the printer. Use of

other materials may result in poor performance and could create a

hazardous situation.

Do not use aerosol cleaners. Follow the instructions in this

operator guide for the proper cleaning methods.

Never use supplies or cleaning materials for purposes other than

what they were intended. Keep all supplies and materials out of

the reach of children.

Do not use the units near water, wet locations, or outdoors.

The components of this product are equipped with a three-wire,

grounding-type plug (i.e., a plug having a grounding pin). This

plug will only fit into a grounding-type power outlet. This is a safety

feature. To avoid the risk of electric shock, contact your electrician

to replace the receptacle if you are unable to insert the plug into

the outlet.

Never use a ground adapter plug to connect the system to a power

source that lacks a ground connection terminal.

This system should be operated from the type of power source

indicated on the marking label. If you are not sure of the type of

power available, consult your local power company.

The power supply cord is the disconnect device for this equipment.

Make sure that the installation is near the socket outlet and is

easily accessible.

Do not allow anything to rest on the power cord. Do not locate the

units where someone will step on the cord.

The units should not be placed in a built-in installation unless

proper ventilation is provided.

XEROX WIDE FORMAT 510DP OPERATOR MANUAL

SAFETY NOTES

Never push objects of any kind into the slots of the units as they

may touch dangerous voltage points or short out parts that could

result in a risk of fire or electric shock.

Never spill liquid of any kind on the units.

Never remove any covers or guards that require a tool for removal.

There are no operator serviceable areas within these covers.

Never attempt any maintenance function that is not specified in

this operator guide.

Never defeat interlock switches. Machines are designed to

prevent operator access to unsafe areas. Covers, guards, and

interlock switches are provided to ensure that the system will not

operate with the covers opened.

Unplug the reprographic system from the wall outlet and refer

servicing to a qualified service individual under the following

conditions:

•

When the power cord is damaged or frayed.

If liquid has been spilled into the product.

If the units have been exposed to rain or water.

If the units are producing unusual noises or odors.

If the units or the cabinets have been damaged.

If you need additional safety information concerning the printer or

XEROX supply materials, you may call:

Within the United States:

1-800-828-6571 toll free

In other countries:

Please call your local Xerox Engineering Systems service office for

help.

XEROX WIDE FORMAT 510ddp OPERATOR MANUAL

Introduction

Congratulations on acquiring your new XEROX Wide Format

510dp. Xerox looks forward to supporting you and helping you

increases your printing productivity.

The XEROX Wide Format 510dp is available as a standalone

printer with an AccXES controller or as a multifunction device with

a Synergix Scan System and an AccXES controller. The Synergix

Stacker and a full-featured Folder are optional accessories for

either configuration.

The printer, depending on the option installed, has a throughput of

5, 7 or 10 D-size (A1) prints per minute at a process speed of 4.5

inches per second. Depending on the selected options, it is

equipped with one, two, or three media drawers that can hold roll

media from 11 to 36 inches wide and up to 500 feet long. An

optional sealed media drawer is available in place of standard

media drawers for locations that experience humidity extremes.

For jobs requiring non-standard media sizes, the printer has a cut

sheet feed-in shelf that enables you to bypass the media drawers.

It also has a standard catch tray that can accommodate up to 100

prints of all sizes.

Organization and content of this manual

The XEROX Wide Format 510dp Operator Manual provides the

information you need to become familiar with the components,

features operation, and specifications of your printer. It contains

the following chapters:

Chapter 1 Printer overview

This chapter shows the orientation of the printer. It illustrates and

describes the main components of the printer and the control

panel.

Chapter 2 Powering on and off

This chapter provides instructions for powering on and powering

off and explains the power consumption modes of the printer.

Chapter 3 Media

This chapter explains what happens when a media roll empties,

how to load a media roll, and how to specify the size and type of a

media roll. It provides the procedure for using cut sheet media

and describes the automatic roll-switching feature. Additionally, it

lists some tips for storing your media.

Chapter 4 Off-line Setup Menu

This chapter lists the Setup Menu options and provides detailed

instructions for using the Printer Menu sub-option.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

vii

INTRODUCTION

Chapter 5 Care

This chapter contains instructions for replacing the toner cartridge

and toner waste bottle and cleaning the printer surface. It also

lists the supplies needed and the procedure for ordering them.

Chapter 6 Problem solving

This chapter provides the procedures for clearing jams. It contains

status code and error message tables, as well as a general

problem-solving table. For problems you are unable to resolve by

using this manual, it also explains the procedure for placing a call

for service.

Chapter 7 Technical data

This chapter contains product and paper specifications, as well as

space requirements for operation of the printer.

Terminology used in this manual

Printer Whenever the term "printer" appears in this manual, it refers to the

XEROX Wide Format 510dp.

Conventions used in this manual

This manual uses the following conventions:

Bold Boldface characters in a text string refer to selections on the

control panel (for example, "press the Enter key").

WARNING: A WARNING indicates an operation, maintenance procedure,

practice, condition or statement that, if not strictly followed, could

result in personal injury. When included within a procedure,

warnings always precede the step to which they refer.

CAUTION: A CAUTION encourages strict compliance with an operation,

maintenance procedure, practice, condition or statement to

prevent damage to the equipment. When included within a

procedure, cautions always precede the step to which they refer.

NOTE: A NOTE highlights an operating or maintenance procedure, a

condition or a statement.

viii

XEROX WIDE FORMAT 510ddp OPERATOR MANUAL

Printer overview

This chapter shows the orientation of the printer. It also illustrates

and describes its main components, as well as the elements of the

control panel.

Printer orientation

The illustration below shows the printer orientation. You must be

familiar with this orientation when following the messages in the

message display and the instructions in this guide.

1. Left side

2. Back

3. Right side

4. Front

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

PRINTER OVERVIEW

Main components

1. Output tray

Prints exit the printer face up onto this tray. This tray holds up to

100 prints of all sizes (including mixed sizes). The tray can be

raised for access to the cut sheet feed-in shelf and the media

supply drawers.

2. Drawer 1

3. Drawer 2*

4. Drawer 3*

Open to load paper rolls and to clear media jams in drawer 1.

Open to load paper rolls and to clear media jams in drawer 2.

Open to load paper rolls and to clear media jams in drawer 3.

5. Cut sheet feed-in shelf Insert cut sheets here to bypass the roll media in the drawers.

Use this bypass when the drawers do not contain the correct

media size or a nonstandard media size is required.

6. Fuser drawer

7. Front door

Open to clear jams in the fuser area.

Open to access the toner waste bottle and to view the product

serial number.

8. Control panel

Contains the graphic display, message display, menu access and

navigation keys, and numeric keypad.

* Drawers 2 and 3 are available as options.

XEROX Wide Format 510dp OPERATOR MANUAL

PRINTER OVERVIEW

1. Cutter drawer

Open to clear media jams in the cutter area.

WARNING: The cutter blade is very sharp. Do not touch the

cutter blade when clearing media jams in the cutter area.

2. Printer on/off switch (white)

3. Power cord connection

Press to switch the printer on or off.

Connect the power cord here and to a suitable power outlet.

Press to turn power to the Printer on or off.

Open to replace the toner cartridge.

4. Circuit breaker switch (black)

5. Toner supply access cover

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

PRINTER OVERVIEW

Control panel

The control panel is located on top of the front side of the printer.

It consists of a graphic display, a message display, several

function keys, and a numeric keypad.

1. Graphic display

This is an illustration of the printer with indicator lights for the front

door, the cutter drawer, the toner supply access cover, the cut

sheet feed-in shelf, drawer 1, drawer 2, and drawer 3. The

indicator lights have three states. "Off" is the normal state and

signifies that no operator attention is required. "On" signifies that

the associated interlock is open. "Flashing" signifies that operator

attention is required.

2. Media key

Press this key to display and modify the current width (if

applicable) and type settings for the media sources (drawer 1,

drawer 2, drawer 3, and cut sheet feed-in shelf). This key is active

from both on-line and off-line modes. Pressing this key while in

off-line mode always displays the media settings regardless of

which off-line menu is currently active.

3. Message display

4. Previous key

This is a 2-line, 40-character-per-line display.

Press this key to move backward through the printer menus and

selections. For numeric values, pressing this key decreases the

value by one unit.

5. Next key

Press this key to move forward through the printer menus and

selections. For numeric values, pressing this key increases the

value by one unit.

6. Enter key

7. Exit key

Press this key to select the current menu item or value.

Press this key to undo the previous selection or to return to the

next higher menu level. If you have modified a parameter, the

parameter will remain unchanged.

XEROX Wide Format 510dp OPERATOR MANUAL

PRINTER OVERVIEW

8. On-line/Off-line key

Press this key to switch between the on-line and off-line modes. In

on-line mode, the indicator light to the left of the key is lit. In off-line

mode, the indicator light is not lit.

When in on-line mode, the printer accepts and processes print

requests. When in off-line mode, the printer holds print requests in

the print queue. The requests remain in the print queue until either

the printer returns to on-line mode or power to the controller is lost.

From off-line mode, you can access the Setup Menu. The Setup

Menu allows you to perform a variety of utilities and diagnostics.

NOTE: The Media key is functional from both on-line and off-line

modes. The power saver and rest functions apply to on-line mode

only.

9. Numeric keypad

10. Language key

This keypad contains digits 0 to 9, a period, and a clear key. The

numeric keys are used for selecting menus and inputting values.

The period is used for entering a decimal point. The clear key is

used to clear the contents of an entry.

Press this key to switch between the primary and secondary

language for the message display. If no secondary language has

been installed, pressing this key causes no action.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

PRINTER OVERVIEW

This page has been intentionally left blank.

XEROX Wide Format 510dp OPERATOR MANUAL

Powering on and off

This chapter describes the procedures for powering on and

powering off. It also describes the power consumption modes.

Powering on

Circuit breaker

switch

Printer power

switch

Controller

power switch

To power on:

1. Switch the circuit breaker to the On (I) position. This turns on

power to the Printer.

2. Switch the printer power switch to the On (I) position. This

turns on the printer.

3. Switch on the Controller.

NOTE: During the warm-up cycle, the message display

provides a FUSER CALIBRATING message then a "printer is

warming up" message and decreasing fuser warm-up codes of

L9 to L0,. When the warm-up completes, the printer is on-line

and ready to print. The message display indicates, "XES

SYNERGIX 510dp IDLE."

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

POWERING ON AND OFF

Powering off

To power off:

1. Switch the printer power switch to the Off (O) position. This

turns off the printer.

2. Switch off the Controller.

3. Switch the circuit breaker to the Off (O) position. This turns off

power to the Printer.

Power consumption modes

The printer has four power consumption modes. They are:

Running The printer is capable of making prints immediately in this mode.

When in this mode, the message display indicates that the printer

is "PRINTING."

Ready The printer enters this mode 2 to 30 seconds after completion of a

print. When in this mode, the message display indicates that the

printer is "IDLE."

Power saver The printer enters this mode to reduce energy consumption after a

specified period of inactivity since the completion of the last print.

This time period is user-programmable. The range is 5 to 50

minutes. See the "Off-line Setup Menu" chapter for more

information about setting the power saver timer.

NOTE: When the printer is in this mode, the fuser is at low power.

The printer needs to warm up from an L3 status code before being

ready to print.

Rest The printer enters this mode to minimize energy consumption after

a specified period of inactivity since entering power saver mode.

This time period is user-programmable. The range is 15 to 150

minutes. See the "Off-line Setup Menu" chapter for more

information about setting the rest mode timer.

NOTE: When the printer is in this mode, the fuser is off. The

printer needs to warm up from an L9 status code before being

ready to print.

XEROX Wide Format 510dp OPERATOR MANUAL

Media

This chapter provides the following information:

•

A listing of the ways in which the printer notifies you when a

media roll is low or empty

•

The procedure for loading roll media into the media drawers

The procedure for specifying the media size and type for each

media drawer

•

The procedure for bypassing the media drawers and manually

feeding cut sheets into the printer

•

An explanation of the automatic roll switching feature

Tips for safe storage of your printer media.

For information about the media sizes and types that the printer

can accommodate, refer to the "Technical data" chapter of this

manual.

When a media roll empties

When a roll media drawer has less than 30 feet of media or is

empty, the printer alerts you in the following ways:

•

The applicable drawer indicator light on the graphic display

flashes.

•

If you submit a job requiring the empty media source, the

alarm beep (if enabled) sounds once and the message display

instructs you to install the required media.

•

If a job is printing and the media roll empties, the alarm beep

(if enabled) sounds steadily and a C[1,2,3].04 or C[1,2,3].05

status code and a message instructing you to re-feed the roll

appear in the display.

If you press the Media key and scroll to the applicable media

source, the message display advises you that the media roll is

low or empty.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

MEDIA

Loading the roll media

To load a media roll:

1. Raise the output tray all the way so that it rests on top of the

printer.

2. Lift the handle of the applicable drawer and open the drawer

all the way.

NOTE: In some locations, high or low humidity affects the media

and causes print quality problems. To resolve the problems, a

sealed media drawer can be installed on the printer in place of one

of the standard media drawers.

3. Do one of the following:

•

If the drawer is a sealed media drawer, raise the Plexiglas

cover until it holds in place.

•

If the drawer is not a sealed media drawer, proceed to

step 4.

4. Squeeze the baffle release and raise the baffle until it locks in

place.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

MEDIA

5. Rotate the media roll to wind the end of the media onto the

roll.

6. Lift the media roll out of the drawer.

7. Lay the media roll on a flat, horizontal surface.

8. Squeeze the lever at the end of the media roll support tube

and remove the tube from the media roll.

9. Lay the new media roll on a flat, horizontal surface.

10. Slide the end of the media roll support tube without the lever

into the new media roll as far as it will go.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

MEDIA

11. Squeeze the lever at the end of the media roll support tube

and position the tube until the size indicators on the tube

match the size of the roll.

•

For example, if the media roll is 36 inches, the ends of the

media roll should be at the 36-inch markers on the media

roll support tube.

12. Place the new media roll into the media drawer so that the

lead edge of the paper is on the underside of the roll and

toward the printer.

13. Position the media roll support tube so that the ends of the

tube rest within the support rollers at the sides of the drawer.

•

Ensure that the tube falls into place within the support

rollers.

14. Remove the tape from the lead edge of the media roll.

15. If the lead edge of the media roll contains debris from the

adhesive or is torn or uneven, trim the lead edge.

NOTE: Trimming is not usually necessary for a new roll of

media.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

MEDIA

16. Rotate the media roll to feed the media under the baffle and

beyond the registration window.

NOTE: Ensure that the lead edge of the media is flat and is

not folded over itself.

17. Squeeze the baffle release and lower the baffle until it locks in

place on both sides.

18. Slowly rotate the media roll until the lead edge of the media is

centered in the registration window.

19. Do one of the following:

•

If the drawer is a sealed media drawer, close the Plexiglas

cover.

•

If the drawer is not a sealed media drawer, proceed to

step 20.

20. Close the roll media drawer.

21. Lower the output tray.

22. If the size or type of the new media roll is different from that of

the old media roll, you must specify the new size and type.

Refer to "Changing the roll media size and type" in this chapter

for instructions on entering the new roll media information.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

MEDIA

Changing the roll media size and type

Whenever you open a media drawer, the message display

prompts you to change the type or width of the media. If you have

not changed the type or width of the roll media in the drawer, press

the Exit key. If you have changed the type or width, you must

enter the new information.

To change the roll media size and type:

1. Press the Media key. The message display indicates the

width and type of roll media last specified for drawer 1.

NOTE: The Media key is active from either on-line or off-line

mode.

2. Press the Previous or Next key to scroll through the media

source selections. The selections are ROLL1, ROLL2,

ROLL3, and BYPASS SHELF (cut sheet feed-in shelf).

3. When you scroll to the media source you want to change,

press the Enter key. The message display instructs you to

select the media width. It indicates the current media width.

NOTE: Media width does not apply to the BYPASS SHELF

selection. If you have selected BYPASS SHELF as the media

source, the message display instructs you to select the media

type. Proceed to step 6.

4. Press the Previous or Next key to scroll through the media

width selections. The width selections are:

11.0 INCH

12.0 INCH

17.0 INCH

18.0 INCH

22.0 INCH

24.0 INCH

30.0 INCH

34.0 INCH

36.0 INCH

297 MM.

353 MM.

420 MM.

500 MM.

594 MM.

620 MM.

707 MM.

750 MM.

841 MM.

860 MM.

880 MM.

900 MM.

5. When you scroll to the desired media width, press the Enter

key. The message display instructs you to select the media

type. It indicates the current media type.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

MEDIA

6. Press the Previous or Next key to scroll through the media

type selections. The media type selections are BOND,

VELLUM, and FILM.

7. When you scroll to the desired media type, press the Enter

key.

8. Do one of the following:

•

Press the Media key or the Exit key in order to save your

selections and return to the system prompt.

•

Press the Enter key to return to the media size and type

selection process and change the selections you just

made.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

MEDIA

Using the cut sheet feed-in shelf

When the correct media size or type is not loaded in the printer,

you can bypass the media drawers and manually load cut sheets

into the printer.

If large size cut-sheet prints, portrait D-size (A1) oe E-size (A0),

are being made, return to the Printer and guide the lead edge of

the print as it exits the Printer to prevent the print from jamming at

the exit. With the Output Tray in the raised position, the prints

could feed back into the Printer.

To manually feed cut sheets into the printer:

1. Raise the output tray all the way until it rests on top of the

printer.

2. Select the appropriate cut sheet for the print job.

NOTE: The minimum size for a cut sheet is 8-1/2 x 11 inches

(216 x 279 mm) fed short edge lead.

3. Set the BYPASS media type on the printer control panel to the

correct one for the print job. See "Changing the roll media

size and type" for further information.

NOTE: The printer will accept whatever media type you

manually feed into it, regardless of the media type you

specify. You should ensure that the media type is correct,

however, as the printer uses the media type to determine

the fuser temperature. The wrong fuser temperature could

cause poor print quality. It could also result in a

maintenance service call, if any toner rubs off the media

onto the fuser roll.

4. Center the media between the size indicators on the cut sheet

feed-in shelf.

5. Feed the lead edge of the media squarely into the printer until

the printer grabs and advances the media.

6. From the client workstation, specify Manual Feed as the media

source.

7. Submit the print job.

8. When you are finished manually feeding cut sheets, lower the

output tray.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

MEDIA

Automatic media roll switching

The printer has an automatic roll-switching feature that allows it to

switch to another roll when the roll in use empties. This feature

provides for longer continuous operation of the printer.

Automatic switching is possible only if the following conditions are

met:

•

The printer has more than one drawer.

Another drawer contains a media roll of the identical size and

type as the roll in use.

•

The print job has not specified a particular roll (e.g., roll 1).

If both of the remaining media drawers contain the identical media

size and type as the roll is in use, the printer will select the lowest

numbered drawer first. If, for example, roll 3 empties and both roll

1 and roll 2 contain the same media size and type, the printer will

switch to roll 1. If roll 1 empties, the printer will switch to roll 2.

Media storage tips

To obtain maximum results from your print media, follow these

media storage tips:

•

Store cut sheet media flat, not on edge, in a closed cut sheet

media package.

•

Store roll media on end in an appropriately sealed media bag.

Store the media in a cool dry environment.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

MEDIA

This page has been intentionally left blank.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

Off-line Setup Menu

The printer has an off-line Setup Menu that allows you to

customize the printer and the AccXES controller to meet your

particular requirements.

Setup Menu options

The Setup Menu has the following options:

•

Utilities

Setup I/O Ports

Setup Printers

Processing Defaults

System Administration

Printer Menu

Each of the Setup Menu options has a number of sub-options.

This chapter documents the Printer Menu option in detail.

For information about the remaining Setup Menu options, refer to

the XES Synergix 8825/8830/8850/510dp Controller Setup Manual

for Firmware 9.0 or the Web Printer Manager Tool User Guide.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

OFF-LINE SETUP MENU

Printer Menu

The Printer Menu allows you to control the operation of the printer.

This menu contains six options. The table below describes the

Printer Menu options and their sub-options.

Table 1.

Sub-option

KEYPRESS

Printer Menu options

Option

Function

AUDIBLE INDICATORS

Enables or disables an audible beeper when a

control panel key is pressed.

Settings:

ON and OFF

Default: ON

ALARM

Enables or disables an audible beeper when

the printer experiences a condition requiring

immediate attention.

Settings:

ON and OFF

Default: ON

TIMERS

READY TO POWER SAVER

Controls the length of time the printer will

remain idle before entering power saver

mode.

Settings: 5 to 50 minutes in 5-minute intervals

Default: 50 minutes

NOTE: A value of 0 prevents the printer from

entering power saver mode.

POWER SAVER TO REST

Controls the length of time the printer will

remain idle in power saver mode before

entering rest mode.

Settings: 15 to 150 minutes in 15-minute

intervals

Default: 150 minutes

NOTE: A value of 0 prevents the printer from

entering rest mode.

PRINTER ADJUSTMENTS

FINISHER SETTINGS

DENSITY

Increases or decreases the print density.

Settings:

Default: 5

0 (lightest) to 10 (darkest)

FINISHER CONFIG TYPE

Specifies the folder configuration type.

Settings: NONE (no finisher) and 003

(Generic Finisher Interface)

Default: NONE

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

OFF-LINE SETUP MENU

Table 1. Printer Menu options (continued)

Sub-option

Option

DIAGNOSTICS

Function

TEST PLOT

Allows you to run a test print in off-line mode

from each media source. The selections are

ROLL 1, ROLL 2, ROLL 3, and BYPASS.

PRINTER DIAGNOSTICS

RECENT FAULT LOG

Reserved for use by the service

representative and is password protected.

Displays a record of the last 99 printer faults.

You may be asked to provide information from

this log when placing a call for service.

BILLING METERS

METER A

METER B

Provides a record of the total number of

square feet/meters of prints produced. This

number is useful for both billing and service

purposes.

Provides a record of the total number of linear

feet/meters of prints produced. This number

is useful for both billing and service purposes.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

OFF-LINE SETUP MENU

Accessing the Printer Menu

Note: If there is a Scanner connected, the message displayed will

be SYNERGIX CS 510dp. If there is no Scanner connected the

message will be SYNERGIX PS 510dp.

To access the Printer Menu:

1. Press the On-line/Off-line key to enter off-line mode.

•

The on-line/off-line indicator will go out.

The display will indicate " SYNERGIX CS 510dp PAUSED"

or "SYNERGIX PS 510dp."

2. Press the Enter key to access the SYNERGIX CS 510dp or

"SYNERGIX PS 510dp" SETUP MENU.

3. Press the Previous or Next key until <PRINTER MENU> is

displayed.

4. Press the Enter key to access the PRINTER MENU.

•

The display will indicate "PRINTER MENU <AUDIBLE

INDICATORS>." This is the first PRINTER MENU option.

Enabling or disabling the audible indicators

Note: If there is a Scanner connected, the message displayed will

be SYNERGIX CS 510dp. If there is no Scanner connected the

message will be SYNERGIX PS 510dp.

To enable or disable the Audible Indicators:

1. Access the PRINTER MENU. See "Accessing the Printer

Menu" in this chapter.

2. Press the Enter key to select AUDIBLE INDICATORS. The

current setting for the KEYPRESS option is displayed.

3. Do one of the following:

•

To select the KEYPRESS option, press the Enter key.

To select the ALARM option:

Navigate to it by pressing the Previous or Next key.

The current setting for the ALARM option is displayed.

Press the Enter key to select the option.

4. Press the Previous or Next key to switch between ON and

OFF.

5. Press the Enter key to save your selection.

6. Press the On-line/Off-line key to return to on-line mode.

•

The on-line/off-line indicator will light.

The display will indicate " SYNERGIX CS 510dp" IDLE or

"SYNERGIX PS 510dp."

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

OFF-LINE SETUP MENU

Setting the timers

To set the Power Saver mode and Rest mode timers:

1. Access the PRINTER MENU. See "Accessing the Printer

Menu" in this chapter.

2. Press the Previous or Next key until TIMERS is displayed.

3. Press the Enter key to select TIMERS. The current setting for

the READY TO POWER SAVER option is displayed.

4. Do one of the following:

•

To select the READY TO POWER SAVER option, press

the Enter key.

•

To select the POWER SAVER TO REST option:

Navigate to it by pressing the Previous or Next key.

Press the Enter key to select the option.

5. Press the Previous or Next key to scroll through the range of

values.

6. When you scroll to the desired value, press the Enter key to

save your selection.

7. Press the On-line/Off-line key to return to on-line mode.

•

The on-line/off-line indicator will light.

The display will indicate " SYNERGIX CS 510dp IDLE "or

"SYNERGIX PS 510dp".

Adjusting the print density

Note: If there is a Scanner connected, the message displayed will

be SYNERGIX CS 510dp. If there is no Scanner connected the

message will be SYNERGIX PS 510dp.

To adjust the print density:

1. Access the PRINTER MENU. See "Accessing the Printer

Menu" in this chapter.

2. Press the Previous or Next key until PRINTER

ADJUSTMENTS is displayed.

3. Press the Enter key to select PRINTER ADJUSTMENTS. The

current setting for the DENSITY option is displayed.

4. Press the Enter key to select DENSITY.

5. Press the Previous or Next key to scroll through the range of

values.

6. When you scroll to the desired value, press the Enter key to

save your selection.

7. Press the On-line/Off-line key to return to on-line mode.

•

The on-line/off-line indicator will light.

The display will indicate " SYNERGIX CS 510dp IDLE" or

"SYNERGIX PS 510dp"

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

OFF-LINE SETUP MENU

Specifying the finisher configuration type

Note: If there is a Scanner connected, the message displayed will

be SYNERGIX CS 510dp. If there is no Scanner connected the

message will be SYNERGIX PS 510dp.

To specify the finisher configuration type:

1. Access the PRINTER MENU. See "Accessing the Printer

Menu" in this chapter.

2. Press the Previous or Next key until FINISHER SETTINGS is

displayed.

3. Press the Enter key to select FINISHER SETTINGS.

4. Press the Enter key to select FINISHER CONFIG TYPE. The

current value for the FINISHER CONFIG TYPE option is

displayed.

5. Press the Previous or Next key to switch between NONE and

003.

6. Press the Enter key to save your selection.

7. Press the On-line/Off-line key to return to on-line mode.

•

The on-line/off-line indicator will light.

The display will indicate " SYNERGIX CS 510dp IDLE" or

"SYNERGIX PS 510dp"

Performing printer diagnostics

The DIAGNOSTICS option has two operator-accessible sub-

options – TEST PLOT and RECENT FAULT LOG.

NOTE: A third DIAGNOSTICS option, PRINTER DIAGNOSTICS,

is restricted to the service representative. If you select it, you will

be asked to enter a password. Press the Exit key to exit the

option.

Printing a test plot

Note: If there is a Scanner connected, the message displayed will

be SYNERGIX CS 510dp. If there is no Scanner connected the

message will be SYNERGIX PS 510dp.

To print a test plot:

1. Access the PRINTER MENU. See "Accessing the Printer

Menu" in this chapter.

2. Press the Previous or Next key until DIAGNOSTICS is

displayed.

3. Press the Enter key to select DIAGNOSTICS.

4. Press the Enter key to select TEST PLOT.

5. Press the Previous or Next key to scroll through the media

sources.

6. Press the Enter key to select the media source. The printer

will initialize the media supply and print the test plot.

7. Press the On-line/Off-line key to return to on-line mode.

•

The on-line/off-line indicator will light.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

OFF-LINE SETUP MENU

•

The display will indicate " SYNERGIX CS 510dp IDLE" or

"SYNERGIX PS 510dp"

Viewing the recent fault log

Note: If there is a Scanner connected, the message displayed will

be SYNERGIX CS 510dp. If there is no Scanner connected the

message will be SYNERGIX PS 510dp.

To view the recent fault:

1. Access the PRINTER MENU. See "Accessing the Printer

Menu" in this chapter.

2. Press the Previous or Next key until DIAGNOSTICS is

displayed.

3. Press the Enter key to select DIAGNOSTICS.

4. Press the Previous or Next key until RECENT FAULT LOG is

displayed.

5. Press the Enter key to select RECENT FAULT LOG.

6. Press the Next key to display the two most recent faults.

7. Press the Previous or Next key to scroll through the fault

listing.

8. When you are finished viewing the fault listing, press the On-

line/Off-line key to return to on-line mode.

•

The on-line/off-line indicator will light.

The display will indicate " SYNERGIX CS 510dp IDLE" or

"SYNERGIX PS 510dp"

Displaying the billing meter counts

Note: If there is a Scanner connected, the message displayed will

be SYNERGIX CS 510dp. If there is no Scanner connected the

message will be SYNERGIX PS 510dp.

To display the billing meter counts:

1. Access the PRINTER MENU. See "Accessing the Printer

Menu" in this chapter.

2. Press the Previous or Next key until BILLING METERS is

displayed.

3. Press the Enter key to select BILLING METERS. The value

for METER A is displayed. METER A provides the square

footage of prints produced.

4. To view the value for METER B, press the Previous or Next

key. METER B provides the linear feet of media produced.

5. When you are finished viewing the meter counts, press the

On-line/Off-line key to return to on-line mode.

•

The on-line/off-line indicator will light.

The display will indicate " SYNERGIX CS 510dp IDLE" or

"SYNERGIX PS 510dp"

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

OFF-LINE SETUP MENU

This page has been intentionally left blank.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

Care

The printer requires a minimum of operator maintenance. You will

need to replace the toner cartridge and toner waste bottle when

the cartridge empties. You also will need to clean the outside

surface of the printer when necessary.

This chapter provides the procedures for performing the required

tasks and for ordering supplies.

When the toner cartridge needs replacement

When the toner cartridge is empty, the following occur:

•

The toner supply access cover indicator on the graphic display

flashes.

•

The alarm beep (if enabled) sounds.

A J1.01 status code and a message instructing you to replace

the dry ink cartridge and waste bottle appear in the message

display.

To replace the toner cartridge and toner waste bottle, follow the

instructions in the "Replacing the toner cartridge" and "Replacing

the toner waste bottle" sections of this chapter.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

CARE

Replacing the toner cartridge

To replace the toner cartridge:

CAUTION: Toner identified for use in the XEROX Wide Format

510dp is a two-component material made specifically for this

printer. Use of toner not identified for the XEROX Wide Format

510dp will damage the printer.

1. Open the replacement toner carton.

•

Remove the replacement toner cartridge.

Remove the replacement toner waste bottle.

Save all the replacement toner packaging for recycling the

used toner cartridge and toner waste bottle.

2. Open the toner supply access cover.

3. Slide the gold cartridge dispenser patch cover to the left to

expose the dispenser patch.

4. Pull the plunger to the right and lift the front end of the toner

cartridge.

5. Release the plunger and rest the cartridge on the plunger

mechanism.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

CARE

6. Carefully lift the used toner cartridge out of the printer.

•

Try not to tilt the cartridge too much to avoid toner

spillage.

7. Wipe any excess toner off the used toner cartridge.

8. Seal the used toner cartridge dispenser patch with tape.

9. Place the used toner cartridge in the empty replacement toner

carton.

•

Do not seal the carton until you have added the toner

waste bottle to it as well. Recycle the used cartridge and

waste bottle according to the instructions provided with the

replacement carton.

10. Hold the new toner cartridge horizontally and shake it side to

side 10 or 12 times.

11. Install the new toner cartridge so that the end containing the

cover tape is toward the front of the printer.

•

Ensure that the cover tape is facing up.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

CARE

12. Lower the toner cartridge into position while pushing the

plunger to the left.

13. Release the plunger.

14. Rotate the toner cartridge back and forth until the cartridge

locks into position.

CAUTION: Remove the cover tape carefully. Do not remove the

clear, perforated seal.

15. Remove the cover tape from the toner cartridge.

•

Do not remove the seal under the tape.

16. Slide the gold cartridge dispenser patch cover to the right to

conceal the cartridge patch.

•

Ensure that the cartridge patch is completely covered.

17. Close the toner supply access cover.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

CARE

Replacing the toner waste bottle

Each time you replace the toner cartridge, you must replace the

toner waste bottle as well.

To replace the toner waste bottle:

1. Open the front door.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

CARE

CAUTION: Pull the toner waste bottle out gently to avoid spillage

of toner.

2. Carefully remove the toner waste bottle.

•

Pull the waste bottle forward until it disengages from the

mounting bracket.

3. Remove the stopper from the side of the used toner waste

bottle.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

CARE

CAUTION: Ensure that the stopper is firmly in place to avoid

spillage of toner.

4. Snap the stopper into place on the top of the used toner waste

bottle.

5. Remove the stopper from the top of the new toner waste

bottle.

6. Snap the stopper into place on the front of the new toner

waste bottle.

7. Slide the new toner waste bottle onto the mounting bracket.

•

Push the bottle forward until you feel it snap into place.

8. Close the front door.

CAUTION: Do not reuse the contents of the toner waste bottle.

Reuse of this material will damage the printer.

9. Place the used toner waste bottle in the plastic bag provided in

the replacement carton.

10. Place the used toner waste bottle in the replacement toner

carton.

•

Ensure that the carton contains the used toner cartridge

as well. Recycle the used cartridge and waste bottle

according to the instructions provided with the

replacement carton.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

CARE

Cleaning the printer surface

As needed, clean the outside surfaces of the printer. Use a clean

cloth dampened with mild soap and water. Do not pour or spray

liquid directly on any part of the printer.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

CARE

Ordering supplies

This section provides information for obtaining supplies for your

printer.

Supply order list

The XEROX Wide Format 510dp uses the following supplies:

•

Toner cartridge and toner waste bottle:

The printer is shipped with one toner cartridge and one toner

waste bottle. Each time the toner cartridge empties, you must

replace both the cartridge and the waste bottle. The two items

are packaged together as one part number. When ordering,

use the following part number:

United States – 6R989

Europe – 6R90302

•

Bond paper, vellum/tracing paper, and film

Xerox offers the above media in various sizes, weights, and

grades to meet your printing needs.

Supply order procedure

To order supplies for the XEROX Wide Format 510dp, call your

local Xerox Engineering Systems sales office.

Local telephone number: ________________________________

When ordering supplies, please be prepared to provide the

following information to the sales representative:

•

Customer account number: ___________________________

Machine type: XEROX Wide Format 510dp

Item descriptions/part numbers and quantities required

For more information, visit the Xerox Engineering Systems web

site at www.xes.com.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

CARE

This page intentionally left blank

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

Problem solving

This chapter provides information for resolving various problems

that can occur during the operation of the printer. It contains

instructions for clearing media jams. It also includes status code

and error message tables, as well as a general problem-solving

table. If you are unable to resolve the problem, follow the

procedure for calling for service at the end of the chapter.

Clearing media jams

When the printer experiences a media jam, the following occur:

•

The alarm beep (if enabled) sounds.

The indicator light on the graphic display in the area of the jam

flashes.

•

A status code and instructions for resolving the problem

appear in the message display.

To clear the jam:

•

Observe the location of the flashing indicator light on the

graphic display

•

Follow the instructions in the message display and in this

section of the operator manual.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

PROBLEM SOLVING

Fuser area jam

To clear a jam in the fuser area:

1. Raise the output tray all the way so that it rests on top of the

printer.

WARNING: Do not touch the fuser roll while clearing media jams

in the fuser area. The fuser roll is very hot and can cause severe

burns.

2. Open the fuser drawer all the way.

3. Do one of the following:

•

Pull the jammed media out the back of the fuser area. Go

to step 7.

•

If you cannot pull the jammed media out of the fuser area,

go to step 4.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

PROBLEM SOLVING

4. Lift the inside latches on each side of the fuser drawer front

and lower the fuser drawer front.

5. Hold the drawer front all the way open and pull the jammed

media out of the back of the fuser area.

6. Close the fuser drawer front.

•

Ensure that it latches.

7. Close the fuser drawer.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

PROBLEM SOLVING

Cutter area jam

To clear a jam in the cutter area:

WARNING: The cutter blade is very sharp. Do not touch the

cutter blade when clearing media jams in the cutter area.

1. Squeeze the latches on the cut sheet feed-in drawer and open

the drawer all the way.

2. Pull the media out of the cutter area.

3. Close the cutter drawer.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

PROBLEM SOLVING

Roll media drawer jams

To clear a jam in a roll media drawer:

1. Raise the output tray all the way so that it rests on top of the

printer.

2. Lift the handle of the applicable drawer and open the drawer

all the way.

NOTE: In some locations, high or low humidity affects the media

and causes print quality problems. To resolve the problems, a

sealed media drawer can be installed on the printer in place of one

of the standard media drawers.

3. Do one of the following:

•

If the drawer is a sealed media drawer, raise the Plexiglas

cover until it snaps in place.

•

If the drawer is not a sealed media drawer, proceed to

step 4.

4. Squeeze the baffle release and raise the baffle until it locks in

place.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

PROBLEM SOLVING

5. Rotate the media roll to wind the end of the media onto the

roll.

6. Examine the lead edge of the media for tears.

•

If the lead edge of the media is torn, folded, creased or

uneven, trim the lead edge.

7. Rotate the media roll to feed the media under the baffle and

beyond the registration window.

8. Squeeze the baffle release and lower the baffle until it locks in

place on both sides.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

PROBLEM SOLVING

9. Slowly rotate the media roll until the lead edge of the media is

centered in the registration window.

10. Do one of the following:

•

If the drawer is a sealed media drawer, close the Plexiglas

cover.

•

If the drawer is not a sealed media drawer, proceed to

step 11.

11. Close the roll media drawer.

12. Lower the output tray.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

PROBLEM SOLVING

Status codes

The status codes shown in the table below may appear on the

message display. Follow the instructions in the table before calling

for service.

Table 2. Status Code Table

Explanation

Status code

C0.--

C1.--

C2.--

C3.--

C4.--

This code indicates a cutter problem. Follow the instructions on the message display.

This code indicates a problem with roll 1. Follow the instructions on the message display.

This code indicates a problem with roll 2. Follow the instructions on the message display.

This code indicates a problem with roll 3. Follow the instructions on the message display.

This code indicates a problem at the cut sheet feed-in shelf. Follow the instructions on

the message display.

E2.--

E4.--

This code indicates a problem in the paper path. Follow the instructions on the message

display.

This code indicates a problem in the fuser area. Follow the instructions on the message

display.

E5.--

E6.--

This code indicates an interlock problem. Follow the instructions on the message display.

This code indicates a problem in the paper path. Follow the instructions on the message

display.

E7.--

This code indicates a communication failure with the AccXES controller. Switch the

printer and controller off. Wait a few seconds. Then switch the controller and printer on.

E9.--

F1.--

Switch the printer off. Wait a few seconds. Then switch the printer on.

This code indicates a problem in the finisher. Follow the instructions on the message

display.

F2.--

J1.01

J2.02

LL.--

This code indicates a problem in the finisher. Follow the instructions on the message

display.

This code indicates that the toner cartridge should be replaced. Refer to the "Replacing

the toner cartridge" section of this manual.

This code indicates that the toner cartridge is not installed correctly. Refer to the

"Replacing the toner cartridge" section of this manual.

Switch the printer off. Wait several seconds. Then switch the printer on.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

PROBLEM SOLVING

Error messages

The error messages shown in the table below may appear on the

message display. Follow the instructions in the table before calling

for service.

Table 3. Error Message Table

Error Message

Problem

Solution

CHECK FOLDER

FOLDER COMMUNICATIONS ERROR

#17

FINISHER CONFIG TYPE

enabled, but no folder is

installed.

1. Press the On-line/Off-line key to

take the printer off-line.

2. Reset the value to NONE.

Refer to "Specifying the finisher

configuration type" in this

manual for instructions.

F2-01 CHECK FOLDER

FINISHER CONFIG TYPE

enabled, but no folder is

installed.

1. Switch the printer Off.

FOLDER COMMUNICATOINS ERROR

#01

2. Wait five seconds. Then switch

the printer On.

3. As soon as the Printer

Firmware Version message is

displayed, press the On-

line/Offline key to take the

printer off-line.

4. Reset the value to NONE.

Refer to "Specifying the finisher

configuration type" in this

manual for instructions.

XEROX WIDE FORMAT 510dp OPERATOR MANUAL

PROBLEM SOLVING

Problem solving table

The table below lists some conditions that may occur during the

operation of the printer. You may be able to resolve the problems

by following the suggested solutions in the table. For problems

beyond the scope of this table, call for service.

Table 4. Problem-Solving Table

Condition

Causes