Xantrex Technology Ip1012 Al User Manual

IP1012 AL  
Owners Guide  
IP1012 AL  
Inverter/Charger  
with Ignition  
Protection  
IP1012 AL Inverter/  
Charger with Ignition  
Protection  
Owners Guide  
About Xantrex  
Xantrex Technology Inc. is a world-leading supplier of advanced power electronics and controls with  
products from 50 watt mobile units to 1 MW utility-scale systems for wind, solar, batteries, fuel cells,  
microturbines, and backup power applications in both grid-connected and stand-alone systems. Xantrex  
products include inverters, battery chargers, programmable power supplies, and variable speed drives  
that convert, supply, control, clean, and distribute electrical power.  
Trademarks  
IP1012 AL Inverter/Charger with Ignition Protection is a trademark of Xantrex International. Xantrex is  
a registered trademark of Xantrex International.  
Other trademarks, registered trademarks, and product names are the property of their respective owners  
and are used herein for identification purposes only.  
Notice of Copyright  
©IP1012 AL Inverter/Charger with Ignition Protection Owner’s Guide April 2007 Xantrex  
International. All rights reserved.  
Exclusion for Documentation  
UNLESS SPECIFICALLY AGREED TO IN WRITING, XANTREX TECHNOLOGY INC. (“XANTREX”)  
(A) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR  
OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION.  
(B) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSSES, DAMAGES, COSTS OR EXPENSES, WHETHER  
SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL, WHICH MIGHT ARISE OUT OF THE USE OF  
SUCH INFORMATION. THE USE OF ANY SUCH INFORMATION WILL BE ENTIRELY AT THE USERS RISK; AND  
(C) REMINDS YOU THAT IF THIS MANUAL IS IN ANY LANGUAGE OTHER THAN ENGLISH, ALTHOUGH  
STEPS HAVE BEEN TAKEN TO MAINTAIN THE ACCURACY OF THE TRANSLATION, THE ACCURACY CANNOT  
BE GUARANTEED. APPROVED XANTREX CONTENT IS CONTAINED WITH THE ENGLISH LANGUAGE  
VERSION WHICH IS POSTED AT WWW.XANTREX.COM.  
Date and Revision  
April 2007 Revision A  
Part Number  
975-0337-01-01  
Product Number  
805-1011  
Contact Information  
Telephone: 1 800 670 0707 (toll free North America)  
1 360 925 5097 (direct)  
Fax:  
1 800 994 7828 (toll free North America)  
1 360 925 5143 (direct)  
Email:  
Web:  
About This Guide  
Purpose  
The purpose of this Owner’s Guide is to provide explanations and  
procedures for installing, operating, maintaining, and troubleshooting the  
IP1012 AL Inverter/Charger with Ignition Protection.  
Scope  
The Guide provides safety guidelines, detailed planning and setup  
information, procedures for installing the inverter, as well as information  
about operating and troubleshooting the unit. It does not provide details  
about particular brands of batteries. You need to consult individual  
battery manufacturers for this information.  
Audience  
The Guide is intended for anyone who needs to install and operate the  
IP1012 AL Inverter/Charger with Ignition Protection. Installers should be  
certified technicians or electricians.  
Organization  
This Guide is organized into four chapters and an appendix.  
Chapter 1, “Introduction” describes the main performance and protection  
features of the IP1012 AL Inverter/Charger with Ignition Protection.  
Chapter 2, “Operation” explains how to calculate the size of the loads you  
can run from the IP1012 AL. It also provides guidelines to help you run  
loads safely and efficiently.  
Chapter 3, “Maintenance” provides procedures for checking the terminal  
connections on the inverter/charger, disconnecting the IP1012 AL from  
the batteries, changing the overcurrent protection fuse and removing or  
connecting the AC input and output cables.  
iii  
Safety  
Chapter 4, “Troubleshooting” provides information to help you identify  
common problems which may occur. Read this chapter before calling  
your authorized Xantrex dealer. If you cannot solve the problem, record  
the details as suggested on “Information About Your System” on  
page WA–4, then call your dealer.  
Appendix A contains the inverter, charger, and transfer specifications for  
the IP1012 AL. The specifications show rating curves for output surge,  
current versus temperature, and pass-through current. Appendix A also  
illustrates the three-stage charging profile used by the unit.  
Conventions Used  
The following conventions are used in this guide.  
WARNING  
Warnings identify conditions or practices that could result in personal injury or  
loss of life  
CAUTION  
Cautions identify conditions or practices that could result in damage to the unit or  
other equipment.  
Important: These notes describe things which are important for you to know,  
but not as serious as a caution or warning.  
Related Information  
You can find more information about Xantrex Technology Inc. as well as  
its products and services at www.xantrex.com  
iv  
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Important Safety Information  
Important:: Save these instructions. This guide contains important  
safety and operating instructions for the IP1012 AL Inverter/Charger with  
Ignition Protection.  
General Precautions  
1. Before using the inverter/charger, read all appropriate sections of this  
guide and any cautionary markings on the inverter and the batteries.  
2. Use the grounded AC cord supplied when connecting to AC input  
power (qualified external AC which is when the external AC power is  
100–130 Vac/54–66 Hz). Do not remove or attempt to defeat the  
ground connection to the qualified external AC source in any way. If  
an extension cord is necessary, ensure that it is at least 12 AWG and  
no longer than 12 feet in length.  
3. If possible, plug the inverter/charger into an AC source outlet that is  
protected by a Ground Fault Circuit Interrupting (GFCI) device;  
either a breaker or outlet.  
4. Do not operate the inverter/charger if it has received a sharp blow,  
been dropped, or otherwise damaged. If the unit is damaged, return it  
to your authorized Xantrex dealer.  
5. Do not dismantle the inverter/charger; it contains no user- serviceable  
parts. Attempting to service the unit yourself could cause electrical  
shock or fire. Internal capacitors remain charged after all power  
is disconnected.  
6. To reduce the risk of electrical shock, turn off the inverter/charger  
from the remote switch, then disconnect both AC (shorepower) and  
DC (battery) power from the unit before working on any circuits  
connected to it. Turning off the remote On/Off switch alone does not  
reduce this risk.  
v
Safety  
Precautions When Working With Batteries  
1. Follow all instructions published by the battery manufacturer and the  
manufacturer of the equipment in which the battery is installed.  
2. Make sure the area around the battery is well ventilated.  
3. Never smoke or allow a spark or flame near the vehicle engine or a  
battery.  
4. Use caution to reduce the risk of dropping a metal tool on a battery. It  
could spark or short circuit the battery or other electrical parts and  
cause an explosion.  
5. Remove metal items like rings, bracelets, and watches when working  
with lead-acid batteries. These batteries produce a short-circuit  
current high enough to weld a ring, other metal jewellery or tools,  
thus causing severe burns.  
6. If you need to disconnect a battery, always remove the negative  
terminal from the battery first. Make sure all accessories are off so  
you don’t cause an arc.  
7. Before making the final connection to a battery, be sure the polarity is  
correct; negative-to-negative, and positive-to-positive.  
8. When you are making the final connection to a battery, you will see a  
spark and hear a loud pop. This spark and popping sound is normal.  
Precautions for Using Rechargeable Devices  
Most battery-operated equipment uses a separate charger or transformer  
that is plugged into an AC receptacle and produces a low voltage output.  
If the label on the AC adapter or charger states that the adapter or charger  
produces a low voltage AC or DC output (less than 30 volts), the inverter/  
charger can power this charger or adapter safely.  
Some chargers for small nickel-cadmium batteries can be damaged if  
connected to the inverter/charger. Do not use the following loads and  
appliances:  
Small battery-operated appliances like flashlights, razors, and night  
lights that can be plugged directly into an AC receptacle to recharge.  
Some chargers for battery packs used in hand power tools. These  
types of chargers display a warning label stating that dangerous  
voltages are present at the battery terminals.  
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Contents  
Important Safety Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -v  
1
Introduction  
Inverter/charger Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–2  
Operating Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–3  
2
Operation  
Planning for AC Loads - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–2  
Type of Loads - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–2  
AC loads - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–2  
DC loads - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–3  
Problem loads - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–3  
Ambient Temperature - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–3  
Calculating Size of an AC Load - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–4  
Running the Alternator While Operating AC and DC Loads - - - - - - - - - - - - - - 2–7  
Using the Remote Switch- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–9  
Operating the Inverter/Charger - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–11  
Turning the Inverter On and Running Loads - - - - - - - - - - - - - - - - - - - - - - - - 2–11  
Running in Extremes Of Hot or Cold Temperatures - - - - - - - - - - - - - - - - - - - 2–11  
Restarting After a Shutdown - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–11  
Battery Charging - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–12  
Using Shorepower - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–12  
Miscellaneous Hints - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2–12  
3
Maintenance  
Maintaining the Inverter/charger - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–2  
Checking Terminals - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–2  
Disconnecting and Connecting the Batteries - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–3  
Disconnecting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–3  
Connecting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–3  
Replacing the Fuse - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–4  
Removing and Reconnecting AC Cables - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–6  
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vii  
Contents  
4
Troubleshooting  
Troubleshooting- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–2  
Common Problems - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–2  
Blinking Lights on the Remote Switch - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–3  
A
Specifications  
Physical Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -A–2  
Inverter Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -A–3  
Charger Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -A–4  
Transfer and General Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -A–5  
Rating Curves and Charging Profiles- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -A–6  
viii  
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Introduction  
1
Chapter 1, “Introduction” describes the main  
performance and protection features of the IP1012 AL  
Inverter/Charger with Ignition Protection.  
Introduction  
Inverter/charger Features  
Features  
The IP1012 AL is an ignition-protected, modified sine wave inverter/  
charger weighing about 40 pounds (18 kg). It is sealed, dust and water  
resistant, and can be mounted where it may be exposed to the elements.  
Figure 1-1 shows its main features.  
Consult Appendix A, “Specifications” for more detailed information  
about the unit.  
7
6
1
5
2
3
4
Figure 1-1 Features of the inverter/charger  
1–2  
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Operating Features  
Feature  
Description  
Positive terminal with terminal cap on  
1
2
3
4
5
6
7
External DC fuse with fuse cover on  
Ambient Air Temperature sensor  
AC output connector  
AC input connector  
Inverter/charger control connector  
Negative terminal with terminal cap on  
Location  
Ignition protection for safe operation in applications that require ignition  
protected equipment such as gasoline engine rooms or in a battery box.  
Ingress protected (IP66) for wet applications where the inverter will be  
cleaned with low pressure jets of water.  
Operating Features  
Inverter/charger  
The inverter/charger functions as an inverter or as a charger depending  
upon the operational conditions. When the unit is inverting, it is said to be  
in invert mode and is referred to as an inverter. When the unit is charging,  
it is in charge mode and is referred to as a charger.  
The unit can only operate in charge mode when external AC power  
referred to as “shorepower” is connected.  
Inverter  
features  
The IP1012 AL offers the following inverter features:  
Ability to run many of the same appliances that you use at home  
You can operate TVs, VCRs, satellite receivers, computers, hair  
dryers, and small power tools for example. You can also run multiple  
loads up to 1000 watts in total.  
Surge capability  
The IP1012 AL will manage loads up to 3000 watts for short periods  
of time as long as the peak current is less than 36 amps.  
975-0337-01-01  
1–3  
Introduction  
Low voltage shutdown  
The inverter shuts off when your batteries reach a predetermined  
voltage set in the microprocessor to protect batteries from permanent  
damage. Low voltage shutdown also monitors frequency and voltage,  
and protects against overload, short circuits and over-temperature.  
Automatic shutdown after 8 hours for loads less than 15 ±5 watts  
This feature prevents the inverter from draining the batteries if it is  
left on without a load.  
Charger  
features  
The IP1012 AL offers the following charger features:  
3-stage charging with 50 amps maximum charging current for 12V  
battery type when shorepower is connected, to ensure your batteries  
are always charged  
Automatic transfer to invert mode  
When the AC shorepower cord is disconnected, the unit automatically  
switches to invert mode. When AC shorepower is available again, the  
inverter automatically switches to charging/pass-through mode.  
Load management capability which temporarily reduces charging  
current to the batteries when a large AC load is applied to the inverter  
output. This capability helps reduce the chance of tripping the  
shorepower breaker.  
1–4  
975-0337-01-01  
Operation  
2
Chapter 2, “Operation” explains how to calculate the  
size of the loads you can run from the IP1012 AL. It  
also provides guidelines to help you run loads safely  
and efficiently.  
Operation  
Planning for AC Loads  
AC load  
AC load refers to an AC appliance you want to operate from the inverter/  
charger. Loads include most appliances that you can plug into a standard  
120 volt household electrical outlet.  
Variables  
affecting AC  
loads  
The IP1012 AL inverter/charger can power a wide range of loads. The  
size of the load and the length of time you can operate it depends on  
variables such as:  
type of load,  
ambient temperature,  
size, state of charge, temperature, and condition of batteries.  
The larger your battery capacity and the higher the state of charge, the  
longer the inverter/charger can run your AC loads. Battery capacity is  
reduced as battery temperature lowers.  
Type of Loads  
AC loads  
The way in which an AC load draws power may determine how  
effectively it can be powered from the inverter/charger.  
Resistive loads  
Inductive loads  
Toasters, coffee pots, and incandescent lights are examples of resistive  
loads which do not need a high start-up current to start running. They use  
a resistive heater element to generate heat or light. They are the simplest  
and easiest loads for an inverter/charger to run. Large resistive loads, such  
as electric stoves and water heaters, are impractical since their high power  
requirements quickly drain the batteries.  
TVs, VCRs, stereos, computers, and electric motors (power tools,  
vacuum cleaners, for example) are examples of inductive loads which  
surge on start up. They require a high startup current compared to a  
resistive load such as a toaster or coffee pot. Depending upon its size, the  
motor can take as much as six times of its operating current to start than it  
does to keep it running once it has started. This surge can sometimes  
exceed the inverter/charger’s maximum output rating and the inverter will  
shut down.  
2–2  
975-0337-01-01  
Planning for AC Loads  
DC loads  
DC loads are those that run off a 12 volt electrical system. A few  
examples of DC loads are:  
marker lights, headlights, vehicle lighting, other lights using DC  
power  
DC refrigerators  
VHF radios  
factory-installed radios or sound systems  
pumps, lights, fans, power vents, LPG leak detector, toilet, and some  
water heaters.  
DC loads and the inverter/charger both rely on the batteries for power.  
Many DC loads running at one time will shorten the operating times of  
AC loads.  
Problem loads  
Problem loads are loads you should not operate from the inverter/charger  
because they may be damaged or may not operate properly:  
dimmer switches  
some small rechargeable hand-power tools  
small battery-operated appliances such as flashlights, razors, night  
lights  
variable speed motors  
Ambient Temperature  
Ambient  
The ambient temperature, that is, the air temperature around the inverter/  
temperature  
charger, will affect its output power.  
Ambient temperature can rise when the vehicle is exposed to hot weather  
conditions or cabin heat from heaters.  
Temperature  
and power  
Generally, the output power decreases as the temperature increases. For  
example, at 77 °F (25 °C) the unit delivers 1000 watts for as long as you  
have sufficient battery power. At 104 °F (40 °C) it delivers 1000 watts for  
up to 30 minutes before shutting down, 2000 watts for 2 minutes, or 750  
watts continuous.  
975-0337-01-01  
2–3  
Operation  
Figure 2-1 shows the relationship between ambient temperatures and the  
length of time the unit will supply an output power level. Choose the  
curve with the temperature range most closely approximating that of the  
inverter/charger location, then look for the time in minutes. The  
intersection of the time and temperature will indicate approximately the  
output power of the unit. For example, between – 40 °F and 77 °F  
(-40 °C to 25 °C), you will get 3000 watts for approximately one minute  
or 2500 watts for 3 minutes. Times shown in this graph may vary with the  
actual operating conditions.  
3000  
2500  
2000  
1500  
1000  
500  
0
1
10  
100  
Time (minutes)  
-40 to 25C  
– 40 to 77 F  
40C  
104 F  
55C  
70C  
85C  
158 F  
185 F  
131 F  
Figure 2-1 Output power versus time and temperature  
Calculating Size of an AC Load  
Operating time  
To determine how long you can run your loads:  
1. List all the AC loads you think you will use and determine their  
power requirement. You can usually find this information on a label  
near the power cord on the appliance.  
2. Look in Table 2-1 on page 2–6 to find the load’s operating time or the  
operating time of a similarly sized appliance. The operating times  
shown in the table indicate approximately how long a load will run  
before the inverter/charger shuts down to prevent battery damage.  
2–4  
975-0337-01-01  
Planning for AC Loads  
3. To find the running time for several loads running simultaneously,  
add their total wattage and look for an appliance with similar power  
requirement in Table 2-1.  
Battery  
The information in Table 2-1 assumes:  
condition  
there is a properly maintained 12 volt 400 amp-hour battery bank, for  
example, 4 Group 31 (100Ah) deep-cycle truck batteries or 2 Group  
4D batteries  
the batteries have not been damaged by deep discharge and are  
relatively new  
Factors  
Consider these factors when you are calculating loads:  
affecting load  
Loads that exceed 1000 watts may be run for a short time (about one  
minute).  
Loads which run continuously such as a reading light, TV or  
computer should not exceed more than 1000 watts in total.  
Poor battery condition, low battery capacity, low battery temperature,  
and high ambient temperature will shorten the operating times listed  
in the table.  
The presence of DC loads will reduce the operating times of the AC  
loads.  
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2–5  
Operation  
2–6  
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Planning for AC Loads  
Running the Alternator While Operating AC and DC Loads  
Recharging  
Running the alternator does not guarantee that the battery is being fully  
recharged by the alternator if you are running a combination of large AC  
and DC loads.  
The alternator must provide more power than the draw of the combined  
DC and AC loads for your battery to fully recharge.  
Example  
This example for a 12 volt battery shows what happens if the alternator is  
overloaded.  
92 A  
1100 W (DC)  
AC Loads  
(1000 W)  
IP1012 AL  
Alternator  
(130 A)  
12 Volt Battery  
Owner Installed  
Loads  
38 A  
Factory  
Installed  
DC Loads  
Figure 2-2 AC and DC loads powered by the alternator  
The alternator is charging at 130 amps while the engine is running and  
there is a 1000 W (AC) load.  
The efficiency of the inverter/charger is approximately 90%, which  
means it is drawing about 1100 W (DC) from the battery or 92 amps. This  
leaves 38 amps for all DC loads. If the DC loads require more than 38  
amps, the battery will actually discharge even though the alternator is  
running.  
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2–7  
Operation  
Indication  
If the alternator is overloaded the:  
battery voltage gauge on the instrument panel begins dropping from  
approximately 14 volts towards 12 volts,  
battery power on the remote switch indicator signals a low battery  
with a slow blink,  
inverter shuts down at 10.4 volts and AC loads will stop operating.  
The battery voltage gauge will climb again as the alternator now has  
enough power to charge the battery  
Solutions  
Comment  
You can reduce the AC or DC load on the battery or, for continuous  
operation of large AC and DC loads you can consider installing a larger  
alternator.  
Small alternator overloads may not be immediately noticeable and can  
take several hours to discharge the batteries. Large overloads will  
discharge the battery in a shorter time.  
At low engine RPMs the alternator current will drop significantly causing  
alternator overload to occur even with reduced AC and DC loads.  
2–8  
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Using the Remote Switch  
Using the Remote Switch  
Switch settings  
The switch shown in Figure 2-3 is used to disable the inverter. The  
charger is always on as long as shorepower is connected regardless of the  
switch position.  
If the switch is …  
The inverter is …  
On  
Providing AC to the outlets when there is no  
shorepower and the battery voltage is acceptable.  
Off  
Providing pass-through AC to the outlets only if  
there is shorepower. The inverter is disabled and  
will not provide AC power in the absence of  
shorepower.  
1
2
Indicator  
lights  
3
Switch  
On  
Off  
Figure 2-3 Remote switch with indicator lights  
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2–9  
Operation  
Switch  
indicators lights  
The switch indicator lights (i.e., LED) provide information about the  
operating state of the inverter/charger. Under normal operating conditions  
the lights will behave like this:  
1
Float  
When green LED is solid ON, the charge cycle is  
completed. It also means that the Charger On  
yellow LED turns off.  
Charger indicator  
lights  
2
Charger On  
When yellow LED is solid ON, it indicates that:  
AC shore power is within operating voltage range,  
relay is connected from shore power to AC output,  
and the charger is actively charging.  
AC Low/High When yellow LED is flashing, it indicates that  
although AC shore power is present, that it may or  
may not be within the operating voltage range.  
Refer to Table 4-2, “Charger indicator blink  
patterns” on page 4–4 for more information.  
Inverter indicator  
light  
3
Inverter On  
Unit Error  
When yellow LED is solid ON, it indicates the unit  
is currently inverting. Therefore, the AC output is  
active.  
When yellow LED is flashing, it indicates that a  
faulty condition has occurred. Refer to Table 4-3,  
“Inverter indicator blink patterns” on page 4–4 for  
more information.  
2–10  
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Operating the Inverter/Charger  
Operating the Inverter/Charger  
This section provides guidelines for operating the IP1012 AL.  
Turning the Inverter On and Running Loads  
To run loads:  
1. Turn the remote switch on by pressing to the right.  
2. Check that the Inverter indicator is illuminated and Charge indicator  
is off if you are not connected to shorepower.  
3. Connect appliances one at a time to the inverter/charger. Don’t  
connect too many high-surge appliances at once. Some appliances  
may halt or dim momentarily while another is starting up.  
Running in Extremes Of Hot or Cold Temperatures  
Hot  
In extremely hot conditions, the inverter may shut down sooner than it  
would in normal or cold temperatures.  
When the ambient temperature is high, reduce the number of loads.  
Cold  
In extreme cold temperatures, your batteries may have less stored energy.  
At 0 °F (– 18 °C) your battery has only half the standby power than it has  
at 77 °F (25 °C).  
Restarting After a Shutdown  
If the loads stop operating suddenly, it usually means that the battery  
voltage is too low or you have drawn too much power for too long. Try  
restarting the inverter by turning the switch off, then on again. If you are  
running several loads, try disconnecting one or two of them before  
restarting. If the load doesn’t start right away, let the inverter rest a few  
minutes, then try again. The sudden stoppage means your batteries should  
be recharged as soon as possible. If the inverter still refuses to power your  
loads, start the vehicle to charge the batteries.  
Note: Turning the switch off, then on again to restart after a  
shutdown should only be considered a temporary measure. The  
batteries likely need to be recharged.  
975-0337-01-01  
2–11  
Operation  
Battery Charging  
Connection  
cord  
When you are connected to shorepower, the Charge indicator is  
illuminated and the unit is both passing power through to the appliances  
and charging the batteries. To avoid low voltage problems, make sure  
your connection cord to shorepower is not too long or too light to support  
the loads you are running. A 12 gauge or larger extension cord is  
recommended.  
AC voltage  
If the Charge indicator flashes slowly (about twice per second), this  
means the AC voltage is out of range and your batteries are not charging.  
Using Shorepower  
If you are running too many loads you may either trip the AC system  
breaker if one is installed, or the shorepower breaker. Reduce the load and  
reset the affected breaker.  
The charger will automatically reduce battery charging if other AC loads  
are connected. This feature helps to prevent nuisance tripping of the  
shorepower breaker.  
Miscellaneous Hints  
Automatic  
shutdown  
The inverter automatically turns off if it has not detected any AC loads for  
8 hours when AC load is less than 15W or the loads are so small the  
inverter cannot detect them, such as an alarm clock or a small television  
(less than 15W).  
Output power  
The total output of the inverter/charger is 1000 watts.  
.
Note: The IP1012 AL does not provide any warning before it shuts  
down. If you need to operate a critical AC load, be sure there are no  
heavy loads connected and that the batteries have been recently  
charged.  
Connect delay  
to AC power  
If you are connected to shorepower, the Charge indicator should be on  
and the Inverter indicator off. The Charge indicator may blink slowly  
when you first apply shorepower because of a connect delay (about 30  
seconds), but then will illuminate steadily.  
Load failure  
If any loads fail to operate, or the inverter shuts down, refer to Chapter 4,  
“Troubleshooting” for suggestions.  
2–12  
975-0337-01-01  
Maintenance  
3
Chapter 3, “Maintenance” provides procedures for  
checking the terminal connections on the inverter/  
charger  
disconnecting the IP1012 AL from the batteries  
changing the overcurrent protection fuse  
removing or connecting the AC input and output  
cables.  
Maintenance  
Maintaining the Inverter/charger  
Before doing any maintenance on the IP1012 AL, review all safety  
instructions in “Important Safety Information” on page v.  
WARNING  
The metal base of the IP1012 AL may be hot when operating in high  
ambient temperatures. Do not touch the metal enclosure until the unit has  
cooled down.  
Checking Terminals  
To check that the battery cables are firmly connected, you will need to  
remove the terminal caps.  
To remove the terminal cap:  
1. Using a flathead screwdriver as shown in Figure 3-1, place the blade  
in the lip of the cap and push it gently against the cap until it lifts off.  
2. To replace the cap, place it over the terminal and push down until it  
snaps into place.  
3
1
2
Figure 3-1 Removing the terminal cap  
3–2  
975-0337-01-01  
Disconnecting and Connecting the Batteries  
Disconnecting and Connecting the Batteries  
Disconnecting  
WARNING: Explosion or Fire  
Make sure the battery compartment is well ventilated. Flammable fumes  
are often present when working with batteries.  
To disconnect from the battery:  
1. Disconnect the shorepower cable and turn the inverter/charger off  
from the remote switch.  
Note: If you have a DC Disconnect installed, you should open it  
before proceeding to the next step.  
2. Remove the inverter/charger cables from the battery by first  
disconnecting the negative cable at the inverter/charger. Then  
disconnect the positive and negative cables at the battery.  
3. If you are replacing batteries, make sure they are flooded lead-acid or  
AGM batteries and that they are all the same capacity and age as the  
others in the bank.  
4. Disconnect the ground wire if the unit must be removed from its  
mounting bracket.  
Connecting  
To connect to the batteries:  
1. Ensure shorepower is disconnected and the inverter/charger is off.  
2. Connect the ground wire if it was previously removed.  
CAUTION: Reverse Polarity  
Do not connect cables in reverse polarity. If you do, the fuse will blow  
and the unit could be damaged.  
WARNING: Explosion or Fire  
Do not proceed to the next step if flammable fumes are present.  
Explosion or fire may result. Thoroughly ventilate the battery  
compartment before making this connection.  
975-0337-01-01  
3–3  
Maintenance  
3. To reconnect the cables:  
a) Connect one end of the positive battery cable to the IP1012 AL.  
b) Connect one end of the negative battery cable to the IP1012 AL.  
WARNING: Possible popping sound and sparks  
Follow steps c) and d) in sequence. If you switch the steps, you may hear a  
“popping” sound and see sparks when you make that connection to the negative  
terminal. If flammable fumes are present, explosion or fire may result.  
c) Connect the other end of the positive battery cable to the positive  
terminal of the battery.  
d) Connect the other end of the negative battery cable to the nega-  
tive terminal of the battery.  
4. Tighten to a torque of 12 to 15 ft-lbs (+/-10%).  
Note: If you have a DC Disconnect installed, you should close it  
before proceeding to the next step.  
5. Check that the inverter is operating by enabling it from the remote  
switch as explained in “Using the Remote Switch” on page 2–9.  
Replacing the Fuse  
WARNING: Correct Fuse Type  
To reduce the risk of fire and electrical hazards, replace the fuse only  
with a fuse of the same type and rating.  
Using the wrong fuse type can damage the unit and void your  
warranty.  
The inverter/charger external DC fuse, shown in Figure 1-1, protects the  
unit from causing wiring and battery damage due to over-current and  
from reverse polarity when connecting the unit to the battery. If the fuse  
blows for any reason, replace it with only the fuse types listed below.  
Littelfuse Mega® Fast Blow, 250 A, 32 V; part number 298250  
Bussmann® 250 A 48 V; part number AMG-250  
Note: Additional fusing may be required seven (7) inches from  
the battery post, if the inverter is located away from the batteries  
with long cable runs.  
3–4  
975-0337-01-01  
Replacing the Fuse  
To replace the fuse:  
1. Lift the fuse cover off as shown in Figure 3-2.  
3
1
2
Figure 3-2 Removing the fuse cover  
2. Remove the blown fuse and install the new fuse.  
Be sure to use a lock washer when replacing the nuts. Tighten to a  
torque of 4 to 5.5 ft-lb (5.5 to 7.5 Nm).  
.
CAUTION: Do not overtighten fuse nuts!  
3. Replace the fuse cover by placing it over the fuse and pressing down  
until it snaps into place.  
If the fuse blows a second time without being able to operate the unit,  
do not change the fuse again. Call your authorized Xantrex dealer.  
975-0337-01-01  
3–5  
Maintenance  
Removing and Reconnecting AC Cables  
To remove the AC cables:  
Grasp the knurled surface of the connector housing as shown in  
Figure 3-3 and turn counter clockwise approximately one-half turn.  
Gently pull the cable out by grasping the connector.  
To reconnect:  
1. Align the key of the connector with the slot on the terminal of the  
IP1012 AL.  
2. Insert the connector firmly. Turn the connector housing clockwise 1/2  
turn until you feel resistance, then another 1/8 turn until it locks into  
place.  
Inverter/charger  
control cable  
AC input connector  
AC output connector  
Figure 3-3 AC input and output cables  
3–6  
975-0337-01-01  
Troubleshooting  
4
Chapter 4, “Troubleshooting” provides information to  
help you identify common problems which may occur.  
Read this chapter before calling your authorized  
Xantrex dealer. If you cannot solve the problem,  
record the details as suggested on “Information About  
Your System” on page WA–4, then call your dealer.  
Troubleshooting  
Troubleshooting  
Common Problems  
The unit shuts down during operation for four main reasons:  
low battery—when the battery reaches approximately 10.6 Vdc for  
more than four minutes with loads greater than 150 watts , or  
10.8 Vdc for loads less than 150 watts. Low battery shutdown also  
occurs when battery voltage reaches 10.4 Vdc for three seconds.  
high battery—when the battery voltage exceeds 16 Vdc  
overload—when the AC load connected to the inverter exceeds the  
rated load  
over temperature—when the internal temperature thresholds are  
reached  
Table 4-1 lists problems you may encounter and offers suggestions to fix  
them.  
Table 4-1  
Troubleshooting reference  
Symptom  
Possible Problem  
Remedy  
Loads will not start when there Inverter is not turned on.  
is no shorepower.  
Turn the inverter on.  
Batteries are at low voltage.  
Recharge the batteries by running  
the engine or connecting to  
shorepower.  
Inverter is too hot  
Wait until the inverter has cooled  
down.  
Loads stop running almost as  
soon as they start.  
Load is too heavy.  
Reduce the load.  
Batteries are at low voltage  
level.  
Recharge the batteries by running  
the engine or connecting to  
shorepower.  
Bad battery cable or corroded  
battery terminals.  
Check the cable and connectors.  
Batteries are in poor condition. Test and replace, if necessary  
4–2  
975-0337-01-01  
Troubleshooting  
Table 4-1  
Troubleshooting reference (Continued)  
Symptom  
Possible Problem  
Remedy  
Reduce the number of loads.  
Loads stop operating without  
warning after they have been  
running.  
Too many appliances have  
reduced the battery voltage to Allow the inverter to cool and  
shutdown level.  
restart. Recharge the batteries.  
Shorepower is not connected.  
Ambient temperature is too  
high.  
Disconnect appliances and let the  
unit cool down.  
The inverter will not work  
even after toggling the switch, disconnected at the unit  
charging the batteries, and  
Remote switch may be  
Check that the remote switch is  
firmly connected.  
letting the unit cool down.  
Fuse on the unit (shown in  
Figure 1-1) may have blown  
Replace the fuse or return the unit  
to an authorized Xantrex dealer.  
AC voltage at receptacles  
reads low.  
Wrong type of voltmeter being Use a true RMS meter  
used.  
In inverter mode, times to  
shutdown are getting shorter  
for the same kind of AC load  
Bad battery cable or corroded Check the cables and connectors  
battery terminals.  
Batteries too old or damaged.  
Replace the batteries.  
Blinking Lights on the Remote Switch  
You may encounter different sequences of blinking lights when the  
inverter is enabled (i.e., switch is on) or the unit is charging. Light  
sequences are described as follows:  
Blink Level 1  
Blink Level 2  
Blink Level 3  
Fast blink  
Light is on for 1/4 second and off for  
1/4 second  
Slow blink  
Light is on for 1/2 second and off for  
1/2 second  
Very slow blink  
Light is on for one second and off for  
one second  
975-0337-01-01  
4–3  
Troubleshooting  
Table 4-2 explains the blinking pattern of the Charger indicator when the  
unit is in charge mode.  
Table 4-2 Charger indicator blink patterns  
Condition  
Blink Level  
High Battery voltage  
Inverter too hot  
1
2
3
Charge cycle not complete after 20 hours  
Table 4-3 explains the Inverter indicator flashing pattern when the unit is  
in invert mode.  
Table 4-3 Inverter indicator blink patterns  
Condition  
Blink Level  
High Battery voltage  
Inverter too hot  
Low Battery  
1
1
2
2
3
Over current  
Auto shutdown inverter  
4–4  
975-0337-01-01  
Specifications  
A
Appendix A contains the inverter, charger, and transfer  
specifications for the IP1012 AL. The specifications  
show rating curves for output surge, current versus  
temperature, and pass-through current. Appendix A  
also illustrates the three-stage charging profile used by  
the unit.  
All specifications are subject to change without notice.  
Specifications  
Physical Specifications  
Physical specifications  
Enclosure  
Sealed; dust and water-resistant; ignition  
protected  
Dimensions  
Approximately. 8.5" (21.8 cm) H x 7”  
(17.7 cm) W x 13.0"(33.0 cm) D, excluding DC  
ground connector (similar to Group 31 battery  
dimensions)  
Net weight  
40 lbs. (18 kg) maximum without mounting  
brackets or external cables  
External finish  
Base - Clear anodized aluminum.  
Top cover - black anodized or black powder  
coated aluminum  
Mounting Orientation  
Mounting method  
All allowed  
Four M8x1.25 threaded holes accessible from  
bottom only, one in each corner, and/or battery  
hold-down bar over center top of cover.  
Recommended torque: 5-6 ft-lb (7-8 Nm)  
Battery cable  
#2 AWG Minimum, maximum 10 feet long,  
each way  
Battery size 12 volt  
225 Ah minimum to prevent overstress of  
battery in charge mode; 400 Ah recommended  
A2  
975-0337-01-01  
Inverter Specifications  
Inverter Specifications  
All inverter specifications are at nominal conditions; 1000 W resistive  
load, 12 Vdc inverting on the IP1012 AL, 120 Vac, unless otherwise  
specified.  
Inverter specifications  
Output wave form  
Output power continuous  
Surge rating  
Modified sine wave  
1000 Vac continuous  
3000 VA for 30 seconds at –40 °F to 77 °F  
(–40 °C to 25 °C)  
See Figure A-1 for output at different  
temperatures.  
Operating voltage range  
Input DC voltage rating  
Output voltage  
10.4 Vdc to 16.0 Vdc  
12 Vdc  
120 Vac RMS  
Output voltage regulation  
108 to 125 Vac under steady state 0 to 1000 W  
load with 10.6 to 14.5 Vdc input at 25 °C  
(77 °F)  
108 to 132 Vac up to 1000 W, 10.6 to 16 Vdc  
input at – 40 °F to 185 °F (–40 °C to 85 °C)  
Output frequency  
60.0 ± 0.1 Hz from – 40 °F to 185 °F (– 40 °C to  
85 °C) ambient temperature  
Power factor allowed  
Peak efficiency  
All (0 to 1, leading or lagging)  
Greater than 93% at 12.6 Vdc input at 77 °F  
(25 °C)  
Idle power consumption  
Auto-shutdown mode  
Less than 15 W (inverting with 120 Vac output  
and no load)  
Inverter output is less than 15 ±5 W and battery  
is less than 13 Vdc for 8 hours  
Off mode power  
consumption  
Less than 120 mW when inverter switch is off or  
in auto off mode  
975-0337-01-01  
A3  
Specifications  
Inverter specifications (Continued)  
Shutdowns and Restarts  
DC low voltage shutdown  
1. Battery voltage drops below  
10.6 ± 0.15 Vdc at heavy loads (more than  
150 W) or 10.8 Vdc at light loads (less than  
150 W) for more than 4 min and 10 sec  
(± 30 s)  
2. Battery voltage is below 10.4 ± 0.2 Vdc for  
3 seconds  
DC low voltage restart  
13.0 ± 0.15 Vdc  
DC high voltage shutdown 16.0 ± 0.2 Vdc  
DC high voltage restart Less than 16.0 Vdc same as DC high voltage  
shutdown. There is no hysteresis.  
Charger Specifications  
All charging specifications are at nominal conditions: 77 °F (25 °C),  
14.0 Vdc at 50 A charging, 120 Vac, 60 Hz unless otherwise specified.  
Charger specifications  
Charging method  
Three-stage charging with battery temperature  
compensation.  
See Figure A-3.  
Algorithm for generic flooded batteries only  
No equalization mode  
AC input voltage  
100–130 Vac  
54–66 Hz  
AC input frequency  
Minimum battery voltage 7 Vdc  
The charger does not operate below this level  
Maximum charger input  
current  
13.0 Aac  
rms  
Maximum charge rate  
50 ± 5 ADC.  
See Figure A-2, “Charging current versus  
temperature derating curve” on page A–6  
Charger efficiency  
Greater than 80%  
A4  
975-0337-01-01  
Transfer and General Specifications  
Charger specifications (Continued)  
Absorption charge voltage 14.3 ± 0.3 Vdc at 77 °F (25 °C)  
Float charge voltage 13.3 ± 0.3 Vdc at 77 °F (25 °C)  
Temperature compensation – 0.023 Vdc  
from -2 °C to 85 °C (28.4 °F to 185 °F).  
Below -2 °C, the charger voltage defaults to the –  
2 °C voltage  
Overvoltage shutdown  
Greater than or equal to 15.3 ± 0.3 Vdc  
Transfer and General Specifications  
Transfer and general specifications  
AC input/bypass current  
15 AAC maximum continuous at 122 °F  
(50 °C)  
Derates to 5 AAC at 185 °F (85 °C)  
Transfer speed  
10–40 ms typical  
90 ± 5 Vac  
AC low voltage transfer  
AC low voltage restart  
AC high voltage transfer  
Standby/off consumption  
95 ± 5 Vac, 30 second delay  
None  
< 0.7 watts at 12.5 Vdc with charger and  
inverter both off  
Operating temperature range  
Storage temperature range  
Altitude limit  
– 40 °F to +185 °F (– 40 °C to +85 °C)  
– 40 °F to +185 °F (– 40 °C to +85 °C)  
15 000 feet (5000 metres)  
AC neutral to ground bonding Invert mode: AC output neutral is connected  
to AC ground (chassis).  
Charge mode: AC output neutral is connected  
to AC input neutral.  
AC input neutral is always isolated from AC  
ground.  
975-0337-01-01  
A5  
Specifications  
Rating Curves and Charging Profiles  
3000  
2500  
2000  
1500  
1000  
500  
0
1
10  
100  
Time (minutes)  
-40 to 25C  
40 to 77 F  
40C  
104 F  
55C  
70C  
85C  
185 F  
131 F  
158 F  
Figure A-1 Output surge rating  
Maximum charger current vs. Temperature  
60  
50  
40  
30  
20  
10  
0
20  
Ambient temperature ( °C)  
-40  
-20  
0
40  
60  
80  
Figure A-2 Charging current versus temperature derating curve  
A6  
975-0337-01-01  
Rating Curves and Charging Profiles  
Bulk  
Absorption Charge  
Float Charge  
Charging  
Started  
Bulk Volts Setting  
Float Volts Setting  
DC Voltage  
Constant current  
@ maximum  
charge rate  
Reduced voltage  
Load current on demand  
Constant voltage  
DC Current  
Time  
Figure A-3 Three-stage charging profile  
975-0337-01-01  
A7  
A8  
Index  
Customer Service  
preparing to call WA–4  
A
AC cables, removing or connecting 3–6  
AC load  
calculating size 2–4  
definition 2–2  
factors affecting 2–2  
types of 2–2  
AC power, connect delay 2–12  
alternator, effects of overloading 2–7  
ambient temperature  
effect on operation 2–2, 2–11  
effect on output power 2–3  
appliances  
D
DC loads  
effect on alternator 2–7  
effect on operating times of AC loads 2–3  
derating curves, current vs temperature A–6  
dimmer switch see problem loads  
disconnecting from batteries 3–3  
E
see AC load  
extension cord see connection cord  
battery-operated vi  
auto shutdown feature 1–4  
automatic shutdown 2–12  
automatic transfer between AC and DC 1–4  
F
Features of inverter•charger 1–2  
flashlights see problem loads  
fuse, replacing 3–4  
B
batteries  
H
disconnecting from 3–3  
nickel-cadmium vi  
precautions for working with vi  
battery charging 2–12  
battery condition, effect on AC loads 2–5  
battery operated appliances see problem loads  
battery packs vi  
high battery shutdown 4–2  
hot temperatures, running in 2–11  
I
indicator lights  
blinking patterns 4–2  
inductive load see AC loads  
Information about Your System form WA–4  
inverter  
breaker switch  
resetting 2–12  
purchase date WA–4  
serial number WA–4  
inverter features 1–3  
inverter specifications A–3  
C
charger features 1–3  
charger specifications A–4  
charging batteries 2–12  
cold temperatures, running in 2–11  
connect delay to AC power 2–12  
connection cord, recommended size 2–12  
current vs temperature derating curve A–6  
L
load management capability 1–4  
975-0337-01-01  
IX-1  
Index  
loads, effect of large loads on alternator 2–7  
low battery shutdown 4–2  
low voltage shutdown 1–4  
servicing, no user-serviceable parts v  
shorepower, definition 1–3  
shutdown  
automatic 2–12  
restarting after 2–11  
M
shutdown, reasons for 4–2  
size of AC load, calculating 2–4  
surge capability 1–3  
maintenance  
checking terminal connections 3–2  
replacing the fuse 3–4  
surge loads, examples of 2–2  
N
T
nickel-cadmium batteries vi  
temperature see ambient temperature  
temperature and power, relationship of 2–4  
temperature and time derating curve (figure) 2–4  
terminals caps, removing 3–2  
three-stage charging profile A–6  
time, running time of AC loads 2–4  
transfer specifications A–5  
O
operating time of AC loads (table) 2–6  
output power of IP 1012 2–12  
over temperature shutdown 4–2  
overload shutdown 4–2  
troubleshooting reference 4–2  
turning on unit with the remote switch 2–11  
P
physical specifications A–2  
problem loads 2–3  
U
using , guidelines for 2–11  
problems causing shutdown 4–2  
proof of purchase WA–4  
purchase date WA–4  
V
variable speed motor see problem loads  
R
rating curves  
W
output surge rating A–5  
razors see problem loads  
rechargeable tools see problem loads  
remote switch  
warranty  
out of warranty service WA–4  
terms and conditions WA–1  
blinking lights on the 4–3  
remote switch to disable inverter 2–9  
resistive load see AC load, type of  
resistive loads, examples of 2–2  
restarting after shutdown 2–11  
X
Xantrex  
web site iv  
S
safety information v  
safety monitoring feature 1–4  
serial number WA–4  
IX2  
975-0337-01-01  
Warranty and Return Information  
Warranty  
What does this warranty cover? This Limited Warranty is provided by Xantrex Technology Inc.  
("Xantrex") and covers defects in workmanship and materials in your IP1012 AL Inverter/Charger with  
Ignition Protection. This warranty period lasts for one (1) year from the date of purchase at the point of  
sale to you, the original end user customer. You will be required to demonstrate proof of purchase to  
make warranty claims.  
This Limited Warranty is transferable to subsequent owners but only for the unexpired portion of the  
Warranty Period. Subsequent owners also require original proof of purchase as described “What proof  
of purchase is required?”  
What will Xantrex do? Xantrex will, at its option, repair or replace the defective product free of  
charge, provided that you notify Xantrex of the product defect within the Warranty Period, and provided  
that Xantrex through inspection establishes the existence of such a defect and that it is covered by this  
Limited Warranty.  
Xantrex will, at its option, use new and/or reconditioned parts in performing warranty repair and  
building replacement products. Xantrex reserves the right to use parts or products of original or  
improved design in the repair or replacement. If Xantrex repairs or replaces a product, its warranty  
continues for the remaining portion of the original Warranty Period or 90 days from the date of the  
return shipment to the customer, whichever is greater. All replaced products and all parts removed from  
repaired products become the property of Xantrex.  
Xantrex covers both parts and labor necessary to repair the product, and return shipment to the customer  
via a Xantrex-selected non-expedited surface freight within the contiguous United States and Canada.  
Alaska and Hawaii are excluded. Contact Xantrex Customer Service for details on freight policy for  
return shipments outside of the contiguous United States and Canada.  
How do you get service? If your product requires troubleshooting or warranty service, contact your  
merchant. If you are unable to contact your merchant, or the merchant is unable to provide service,  
contact Xantrex directly at:  
Telephone: 1 800 670 0707 (toll free North America)  
1 360 925 5097 (direct)  
Fax:  
1 800 994 7828 (toll free North America)  
1 360 925 5143 (direct)  
Email:  
Direct returns may be performed according to the Xantrex Return Material Authorization Policy  
described in your product manual. For some products, Xantrex maintains a network of regional  
Authorized Service Centers. Call Xantrex or check our website to see if your product can be repaired at  
one of these facilities.  
975-0337-01-01  
WA1  
Warranty and Return  
What proof of purchase is required? In any warranty claim, dated proof of purchase must  
accompany the product and the product must not have been disassembled or modified without prior  
written authorization by Xantrex.  
Proof of purchase may be in any one of the following forms:  
The dated purchase receipt from the original purchase of the product at point of sale to the end user,  
or  
The dated dealer invoice or purchase receipt showing original equipment manufacturer (OEM)  
status, or  
The dated invoice or purchase receipt showing the product exchanged under warranty  
What does this warranty not cover? This Limited Warranty does not cover normal wear and tear of  
the product or costs related to the removal, installation, or troubleshooting of the customer's electrical  
systems. This warranty does not apply to and Xantrex will not be responsible for any defect in or  
damage to:  
a) the product if it has been misused, neglected, improperly installed, physically damaged or altered,  
either internally or externally, or damaged from improper use or use in an unsuitable environment;  
b) the product if it has been subjected to fire, water, generalized corrosion, biological infestations, or  
input voltage that creates operating conditions beyond the maximum or minimum limits listed in  
the Xantrex product specifications including high input voltage from generators and lightning  
strikes;  
c) the product if repairs have been done to it other than by Xantrex or its authorized service centers  
(hereafter "ASCs");  
d) the product if it is used as a component part of a product expressly warranted by another manufac-  
turer;  
e) the product if its original identification (trade-mark, serial number) markings have been defaced,  
altered, or removed.  
Disclaimer  
Product  
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY XANTREX IN  
CONNECTION WITH YOUR XANTREX PRODUCT AND IS, WHERE PERMITTED BY LAW, IN LIEU OF ALL OTHER  
WARRANTIES, CONDITIONS, GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS  
OR IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT, HOWEVER ARISING  
(WHETHER BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF MANUFACTURER'S LIABILITY, OPERATION  
OF LAW, CONDUCT, STATEMENT OR OTHERWISE), INCLUDING WITHOUT RESTRICTION ANY IMPLIED  
WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT  
REQUIRED UNDER APPLICABLE LAW TO APPLY TO THE PRODUCT SHALL BE LIMITED IN DURATION TO THE  
PERIOD STIPULATED UNDER THIS LIMITED WARRANTY.  
IN NO EVENT WILL XANTREX BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL  
DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER ARISING WHETHER IN CONTRACT OR TORT INCLUDING  
WITHOUT RESTRICTION ANY ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO PROPERTY, ANY  
PERSONAL INJURY, ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF MISUSE OR ABUSE, OR THE  
INCORRECT INSTALLATION, INTEGRATION OR OPERATION OF THE PRODUCT.  
WA2  
975-0337-01-01  
Warranty and Return  
Exclusions  
If this product is a consumer product, federal law does not allow an exclusion of implied warranties. To  
the extent you are entitled to implied warranties under federal law, to the extent permitted by applicable  
law they are limited to the duration of this Limited Warranty. Some states and provinces do not allow  
limitations or exclusions on implied warranties or on the duration of an implied warranty or on the  
limitation or exclusion of incidental or consequential damages, so the above limitation(s) or  
exclusion(s) may not apply to you. This Limited Warranty gives you specific legal rights. You may  
have other rights which may vary from state to state or province to province.  
Return Material Authorization Policy  
Before returning a product directly to Xantrex you must obtain a Return Material Authorization (RMA)  
number and the correct factory "Ship To" address. Products must also be shipped prepaid. Product  
shipments will be refused and returned at your expense if they are unauthorized, returned without an  
RMA number clearly marked on the outside of the shipping box, if they are shipped collect, or if they  
are shipped to the wrong location.  
When you contact Xantrex to obtain service, please have your instruction manual ready for reference  
and be prepared to supply:  
The serial number of your product  
Information about the installation and use of the unit  
Information about the failure and/or reason for the return  
A copy of your dated proof of purchase  
Record these details in “Information About Your System” on page WA–4.  
Return Procedure  
1. Package the unit safely, preferably using the original box and packing materials. Please ensure that  
your product is shipped fully insured in the original packaging or equivalent. This warranty will not  
apply where the product is damaged due to improper packaging.  
2. Include the following:  
The RMA number supplied by Xantrex Technology Inc. clearly marked on the outside of the  
box.  
A return address where the unit can be shipped. Post office boxes are not acceptable.  
A contact telephone number where you can be reached during work hours.  
A brief description of the problem.  
3. Ship the unit prepaid to the address provided by your Xantrex customer service representative.  
If you are returning a product from outside of the USA or Canada In addition to the above, you  
MUST include return freight funds and are fully responsible for all documents, duties, tariffs, and  
deposits.  
If you are returning a product to a Xantrex Authorized Service Center (ASC) A Xantrex return  
material authorization (RMA) number is not required. However, you must contact the ASC prior to  
returning the product or presenting the unit to verify any return procedures that may apply to that  
particular facility and that the ASC repairs this particular Xantrex product.  
975-0337-01-01  
WA3  
Warranty and Return  
Out of Warranty Service  
If the warranty period for your IP1012 AL Inverter/Charger with Ignition Protection has expired, if the  
unit was damaged by misuse or incorrect installation, if other conditions of the warranty have not been  
met, or if no dated proof of purchase is available, your unit may be serviced or replaced for a flat fee.  
To return your IP1012 AL Inverter/Charger with Ignition Protection for out of warranty service, contact  
Xantrex Customer Service for a Return Material Authorization (RMA) number and follow the other  
steps outlined in “Return Procedure” on page WA–3.  
Payment options such as credit card or money order will be explained by the Customer Service  
Representative. In cases where the minimum flat fee does not apply, as with incomplete units or units  
with excessive damage, an additional fee will be charged. If applicable, you will be contacted by  
Customer Service once your unit has been received.  
Information About Your System  
As soon as you open your IP1012 AL Inverter/Charger with Ignition Protection package, record the  
following information and be sure to keep your proof of purchase.  
___________________________  
___________________________  
805-1011  
Serial Number  
Product Number  
Purchase Date  
________________  
Purchased From  
If you need to contact Customer Service, please record the following details before calling. This  
information will help our representatives give you better service.  
______________________________  
______________________________  
______________________________  
______________________________  
______________________________  
______________________________  
______________________________  
______________________________  
______________________________  
Type of installation (e.g. RV, truck)  
Length of time inverter has been installed  
Battery/battery bank size  
Battery type (e.g. flooded, sealed gel cell, AGM)  
DC wiring size and length  
Alarm sounding?  
Description of indicators on front panel  
Appliances operating when problem occurred  
Description of problem  
________________________________________________________________________________  
WA4  
975-0337-01-01  
Xantrex Technology Inc.  
1 800 670 0707 Tel toll free NA  
1 360 925 5097 Tel direct  
1 800 994 7828 Fax toll free NA  
1 360 925 5143 Fax direct  
customerservice@xantrex.com  
Printed in China  
975-0337-01-01  

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