WHYNTER ECO-FRIENDLY 14,000 BTU PORTABLE AIR CONDITIONER WITH HEATER
MODEL#: ARC-14SH
Instruction Manual
Congratulations on your new WHYNTER product. To ensure proper operation, please read this Instruction
Manual carefully before using this product. Keep this manual in a safe place for future reference.
Thank you for choosing the Whynter portable air conditioner. Please follow the instructions provided
in this user guide to obtain the very best performance from your portable air conditioner and take full
advantage of the many features your portable air conditioner offers you. We trust that your Whynter
air conditioner will provide the performance and reliability that we stand for.
Please keep this user manual in a safe place for future reference.
DISPOSAL
This symbol on the product or its packaging indicates that the appliance cannot be treated as normal
domestic trash, but must be handed in at a collection point for recycling electric and electronic
appliances. Your contribution to the correct disposal of this product protects the environment. Further
information about the recycling of this product can be obtained from your local municipal authority.
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Your safety and the safety of others are very important to us.
To reduce the risk of fire, electrical shock or injury when using your appliance, follow these basic precautions.
SAFETY PRECAUTIONS
Before the portable air conditioner is used, it must be properly positioned and installed
as detailed in this manual.
Do not under any circumstances cut or remove the third (ground) prong from the power
cord.
Make sure this unit is connected to a correctly grounded power supply outlet. Do not use an
extension cord or power strip.
The power cord is UL listed. It has a built-in L.C.D.I. (leakage, current, detection,
interruption) circuit breaker for added safety. If the power supply is interrupted, press the
reset button to reconnect the unit to power source.
It is recommended to use a separate circuit that its size should be 15 Amps for the air
conditioner.
Do not use an excessively wet cloth, industrial solvents, oil-based products to clean this
portable air conditioner.
To avoid the risk of shock, the product should never be used in bathrooms, shower rooms,
or in any other steamy or wet areas.
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or
any other appliances.
Do not repair, disassemble and/or modify the unit by yourself.
Always turn off the portable air conditioner when cleaning the air filter, and transporting.
Do not turn this unit on and off by plugging and unplugging. Always use the ON/OFF switch.
Transport the unit in an upright position only, or leave it in an upright position for at least 2
hours before first use.
Ensure curtains or other objects are not obstructing the air inlet filters.
Do not bend or crush the exhaust hose while in use.
Always allow at least 20” of clearance around the unit for ventilation. Do not use this unit
inside closets, cabinets and/or cramped spaces between furniture.
This unit is optimized to operate in an ambient temperature of 64°F – 95°F.
This unit must be installed in an area protected from the element, such as wind, rain, water
spray or drips.
The unit should not be located next to ovens, grills or other sources of high heat.
Always place the unit on even and hard and level surface.
Do not sit or place objects on the unit.
Do not allow children to climb, stand or hang on the unit. The air conditioner could tip over
and get damaged and/or seriously injure somebody.
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Keep fingers out of the air intakes and air outlets.
The unit is an electrical appliance. To avoid injury from electrical shock do not operate it with
wet hands, while standing on a wet surface or while standing in water. Do not use it in
outdoors or in wet conditions.
When positioning or moving the unit, ensure it is not turned upside down or greater than 45°
or more off level.
This unit is designed for household, non-commercial use only. Any other use will void the
warranty.
Do not plug into the power outlet before set up is completed.
Do not operate this unit without the air filter(s).
Do not use harsh chemicals to clean the filter(s). Dry thoroughly before inserting the filter(s)
into the unit.
Do not add extra length to the exhaust hose by more than a total length of 9’. This will
reduce the cooling efficiency of the portable air conditioner.
At the end of each season, all water must be drained from the unit and filter(s) must be
cleaned before storage.
THE MANUFACTURER DISCLAIMS ANY RESPONSIBILITY IF THE ABOVE INSTRUCTIONS
ARE NOT FOLLOWED.
OPERATING CONDITION
MODE
ROOM TEMPERATURE
COOL
Higher than 64°F
DRY
Higher than 60°F
Higher than 45°F
HEAT
Your portable air conditioner is supplied with a Leakage-Current
Detection and Interruption (LCDI) plug. This plug reduces the risk of
fire due to arcing faults in the power supply cord. Please follow the
instructions below to ensure that LCDI plug works properly.
1. Plug the power cord to a grounded wall outlet. Do not plug to
a power strip or extension cord.
2. Press the TEST button on the plug. This should trip the plug
and cut the power to the air conditioner. If the plug does not
trip and the unit comes on, please contact technical support.
3. Press the RESET button to start the air conditioner.
4. Do NOT use the TEST and RESET buttons to turn the air
conditioner on and off.
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IDENTIFICATION OF ACCESSORIES
IMAGE
ACCESSORY NAME
QUANTITY
Intake and Exhaust hose
Fixture
2 pieces
2 pieces
8 pieces
Screws
Hose connector
4 pieces
1
set
Window slider kit
Cover
2 pieces
1 piece
Remote control
Optional 3M™ Antimicrobial Filter (sold
1 piece
separately)
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IDENTIFICATION OF PARTS
Front
1. Air vent
2. Control panel
Rear
3. Evaporator air intake / air filter
4. Air intake hose
5. Air exhaust hose
6. Casters
7. Drain port
8. Power cord
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OPERATING YOUR AIR CONDITIONER
Before you begin, thoroughly familiarize yourself with the control panel, remote control and all of
the functions. Follow the symbol for the desired function. The unit can be controlled by the unit
control panel alone or with the remote control.
CONTROL PANEL
Timer
Power Control
Turns the unit on and off.
Turns the timer function on and off.
Warning Light
Timer / Temperature Set Control
Condensation water may accumulate in the unit. If the
Adjusts set thermostat temperature and timer.
internal reservoir becomes full, the warning light and the The display temperature is the set temperature.
STOP light will come on and the unit will stop until the
water is drained.
NOTE: This unit is capable of displaying set temperature
in Fahrenheit or in Celsius. To convert from one to the
other, press and hold the Up and Down buttons for 3
seconds.
Mode Control
Controls the 4 function modes: COOL, DEHUMIDIFY
FAN and HEAT.
Fan Speed Control
Controls the 3 fan speeds: High, Medium & Low.
NOTE: Unit does not need to be vented in Fan mode
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INSTALLATION INSTRUCTIONS
Location
The air conditioner should be placed on a hard and level surface strong enough to support the
unit. The unit has casters and it should only be rolled on smooth, flat surfaces. Use caution
when rolling on carpet surfaces. Do not attempt to roll the unit over objects.
Never place any obstacles around the air inlet or outlet and allow at least 20 inch of clearance
for efficient air-conditioning.
Intake and Exhaust hose Installation
When you use this air conditioner unit, hot air must be exhausted out of the room to complete
the air exchange of the condenser. When the unit is operating in DEHUMIDIFYING or FAN only
mode, no exhaust is required.
1. Pull out about 6” of one end of the hoses.
2. Attach the hose connectors to the hoses by turning clockwise.
3. Align the slots on the hose connector to the tabs on the air intake / outlet and snap the
hose to the unit.
EXHAUST
INTAKE
4. Only extend the exhaust hoses to the necessary length. We do not recommend
extending the exhaust hose more than 9' long. Additional 4’ exhaust hose sold
separately.
for retail sales information.
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Window kit Installation
When you use this air conditioner unit, hot air must be exhausted out of the room to complete
the air exchange of the condenser. When the unit is operating in dehumidifying and fan-only
mode, no exhaust is required.
Your window kit has been designed to fit most standard vertical and horizontal windows.
However, it may be necessary for you to modify the installation procedures for your window.
NOTE: If your window opening is less than the mentioned minimum length of the window slider
kit, cut the slide bar with hole to fit window opening. Never cut out the hole on the window slide
bar.
NOTE: When using the window kit on a window or sliding door it will cause the window or
sliding door not to be properly closed and locked. Additional security measurements may
be needed.
1. Open window approximately 5”.
2. Adjust the length of the window bars to the same length and width of the opening of the
window. Cut the window piece if necessary to fit the length of your window.
3. Insert the fixtures through the back grooved side of the window slide bar with holes.
Line up the 4 holes and tighten the fixtures with 4 screws
from the front. Fig 1.
4. Close the window on the window slide bars. For long
term installation, you may screw the window kit into your
window frame.
5. Move the unit to the window, extend the hoses and
attach the other end of the hoses to the window slide bar.
6. Align the slots on the hose connectors to the tabs on
the fixtures and snap the hoses to the window slide
bar.
Figure
1
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AIR FILTERS INSTALLATION
Your Whynter portable air conditioner is equipped with a washable Pre-Filter and an Activated
Carbon Filter.
The washable Pre-Filter removes large particles such as dust, pet hair and dander.
The Activated Carbon filter is designed to remove smoke and other odors. It is recommended
you replace the Activated Carbon filter every 2-3 months or as needed. Follow the steps below
to install the filters.
WARNING: NEVER OPERATE THE AIR CONDITIONER WITHOUT THE PRE-FILTER
1. Pull up the pre-filter frame
2. Remove the Pre-Filter from the filter frame.
3. Place the Activated Carbon filter on the Pre-Filter.
4. Reattach the filter frame.
5. Insert the assembled filter frame into the unit.
An optional 3M™ Antimicrobial Filter can also be purchased to replace the activated carbon
filter. The 3M™ Antimicrobial Filter has an antimicrobial agent helps inhibit the growth of
mold and mildew on the filter. This filter is electrostatically charged for enhanced particle
capture and retention.
**If you are interested in purchasing optional accessories, please contact [email protected]
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for retail sales information.
OPERATION INSTRUCTIONS
BEFORE USING YOUR PORTABLE AIR CONDITIONER
Remove the exterior and interior packaging.
Before connecting the unit to the power source, let it stand upright for approximately 4
hours. This will reduce the possibility of a malfunction in the cooling system from handling
during transportation.
SWITCHING ON/OFF THE AIR CONDITIONER
The unit can be switched ON or OFF by pressing the Power button on the control panel or
the Power button on the remote control.
COOLING MODE
In this mode, the air conditioner cools and dehumidifies the room. To activate this function
mode, press the Mode Control button until the
indicator comes on. When the cooling
mode is set, the compressor will start in approximately 3 minutes.
NOTE: In cooling mode, hot air is exhausted from the outdoor exhaust port and the exhaust
hose must be connected to exhaust out the hot air.
The temperature setting range of this air conditioner is from 61°F to 89°F. To set the
temperature, press the + or - buttons. This air conditioner has a 5°F temperature cushion
which if the set temperature is within 5°F of the ambient temperature, the unit runs on fan
only mode. This saves energy and prolongs the life of the compressor of the air
conditioner. Once the set temperature is achieved, the fan runs continuously.
To set the fan speed, press the Fan Speed button. In cooling mode, the difference in
noise level between the 3 fan speeds is not very noticeable when the compressor is
on. Try setting the unit to Fan only mode, you should be able to hear the difference
between high and low fan speed settings.
DEHUMIDIFYING MODE
In this mode, the air conditioner only dehumidifies the room, the compressor will activate
intermittently depending on the ambient temperature and the fan speed is set to LOW. To
activate this function mode, press the Mode Control button until the
indicator comes on.
Please note that when switching function mode, there will be an approximately 3 minute
transition time. In dehumidifying mode, do not connect the exhaust hose and let the warm air
return to the room. If room temperature is higher than 77°F, the fan speed can be adjusted. If
room temperature is lower than 77°F, the fan speed is set at Low.
NOTE: When using the Dehumidifying mode, the air exhaust hose should not be vented to
the outside. If the warm air is exhausted to the outside, cooling may occur. Additionally, you
must manually drain the water from the unit.
FAN ONLY MODE
In this mode, only the fan of the air conditioner runs and circulates the air in the room. To
activate this function mode, press the Mode Control button until the
indicator comes on.
In this function mode, the temperature cannot be set. Subsequently, set the desired fan
speed by pressing the Fan Speed button. Fan Only mode requires that the exhaust hose
be removed.
NOTE: The unit does not need to be vented in Fan Only mode.
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HEAT MODE
In this mode, the air conditioner heats the room. To activate this function mode, press the
Mode Control button until the
indicator comes on. When the heating mode is set, the
compressor will start in approximately 3-5 minutes.
NOTE: In heating mode, cold air is exhausted from the outdoor exhaust port and the
exhaust hose must be connected to exhaust out the cold air. If outside temperature is lower
than inside temperature, air intake hose should be blocked and unit will take in air from the
air filter.
The temperature setting range of this air conditioner is from 61F to 77F. To set the
temperature, press the + or – buttons. Once the set temperature is achieved, the
compressor and the fan will stop
NOTE: This unit uses heat pump from heating and the heating mode does not
work when temperature is below 45F.
To set the fan speed, press the Fan Speed button. In heating mode, the difference in
noise level between the 3 fan speeds is not very noticeable when the compressor is
on. Try setting the unit to Fan only mode, you should be able to hear the difference
between high and low fan speed settings.
TIMER (DELAYED SWITCH ON / OFF) FUNCTION
This function mode enables a delayed switch ON or delayed switch OFF of the air
conditioner. The time (hours) delay can be set, enabled and disabled. The timer is
adjustable between 1-24 hours.
SETTING SWITCH OFF TIMER
With the air conditioner operating in any function mode, press the Timer Control button. Then
set the desired time delay OFF hours by pressing the + or - buttons. When the delay time set
has elapsed, the air conditioner switches off.
SETTING DELAYED SWITCH ON TIMER
With the air conditioner is off, press the Timer Control button. Then set the desired time delay
ON hours by pressing the + or - buttons. When the delay time set has elapsed, the air
conditioner switches on.
AUTO RESTART
In the event of a power outage, the air conditioner restarts at the previously set function mode
and settings when power is restored.
NOISE LEVEL
Portable air conditioners may make sounds that are not familiar to you. The sounds listed below
are normal. Noise reflecting off hard surfaces such as a floor or wall can make the sounds seem
louder than they actually are.
The compressor may make a pulsating or high-pitched sound.
Water running from the evaporator to the water tank may make a splashing sound.
Refrigerant flowing may make a gurgling sound.
Fan sound may come from front and back air vents.
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WATER DRAINAGE
During the process of cooling, some water will be extracted from the air into the unit. Most of
this water is used to cool and exhausted to the outside. If the unit is operated in high humidity or
low temperature environment, water will collect in the reservoir inside the unit. If the reservoir is
full, the compressor will stop. To continue the cooling function, please drain the water.
1.
2.
3.
4.
Turn off the unit.
Position a flat container or dish under the drain plug.
Remove the drain plug and the condensed water will drain out automatically.
Once all the condensed water is drained, replace the drain plug into the drain firmly.
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REMOTE CONTROL
The portable air conditioner can be switched on by the remote control.
NOTE:
Other appliances in the same room controlled by a remote control (TV, radio, stereo, etc.),
may cause interferences.
Electronic and fluorescent lamps may interfere with the signal transmissions between the
remote control and the air conditioner.
Remove the batteries if the remote control is not used for long periods.
INSTALLING BATTERIES
Only use two AAA 1.5V Batteries in the remote control.
Always change both batteries at the same time.
To insert the batteries, open the flap on the back of the remote control by sliding if off. Strictly
adhere to the polarity signs on the bottom of the battery housing, close the flap once the batteries
have been inserted.
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CARE AND MAINTENANCE
IMPORTANT:
Switch off the air conditioner and disconnect the plug from the power outlet
Drain water by removing the drain plug.
Always transport the air conditioner in an upright position only.
CLEANING THE PRE-FILTER
To ensure the air intake is filtered properly and to assure that your air conditioner runs
efficiently, it is recommended to clean the Pre-filter at least once every two weeks.
Switch off the air conditioner and pull out the filter frame from the unit.
Remove the Activated Carbon filter from the Pre-filter.
Use a vacuum cleaner or tap lightly to remove loose dust and dirt from the Pre-filter. Then
rinse it thoroughly under warm or cold running water (no hotter than 100F.)
Dry thoroughly before re-inserting the filters.
NOTE: The Activated Carbon filter is not washable. It should be replaced every 2-3 months or as
needed.
WARNING! Never operate the air conditioner without the filter in place.
CLEANING THE AIR CONDITIONER
Always switch off the air conditioner and disconnect the plug from the power supply outlet
before cleaning the air conditioner.
Use a soft damp cloth to wipe the body of the unit.
Never use harsh chemicals, oil-based products, detergents, chemically treated cloths or
other cleaning solutions. These could possibly damage the body of the air conditioner.
END OF SEASON STORAGE
Switch off the air conditioner and disconnect the power plug from the power supply outlet
before cleaning the air conditioner.
Clean the air filters.
Drain the condensed water COMPLETELY.
On a warm day, turn on the Fan only mode for half a day so that the inside can dry out
completely.
Wrapped the power cord and bundle it with the tape.
Remove the batteries from the remote controller.
Disconnect the exhaust hose and cover the window / wall hole with the cover.
It is recommended that the air conditioner be put back into its original carton for storage.
To avoid damage to the unit, please leave the hose connectors in place or slightly turn,
push and gently pull the connectors off.
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TECHNICAL DATA
Model
ARC-14SH
14,000 BTU
13,000 BTU
115v/ 60Hz
Cooling capacity
Heating capacity
Power supply
Maximum power input
Maximum input
Dehumidifying capacity
Thermostat
1250 Watts Cooling
1200 Watts Heating
10.8 Amps Cooling
10.5 Amps Heating
101 Pts / Day
61°F to 89°F
R-410A
Refrigerant
Air flow (max.)
Fan speeds
360 m3/ Hour
3 (H, M, L)
49”
Exhaust hose length
Unit Dimensions
Unit Weight
19” W x 16” D x 35.5” H
81 lbs
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TROUBLESHOOTING
Problem
Possible Causes
Solutions
Restore the power supply.
Flip the switch / change the fuse / turn the breaker
back on. Also note that you may have too many
appliances drawing power on one circuit, you may
need to move the other appliances to another
circuit.
The portable air
conditioner does not
turn on
Power failure / outage.
The automatic switch, line
fuse, or breaker has been
tripped.
The power supply voltage is
too low.
Move the unit onto another circuit with the correct
voltage.
The power cord is damaged. Contact Whynter Service Department. Only
authorized personnel should replace damaged
power cord or power plug.
The L.C.D.I. power plug for the Press the Reset button on the L.C.D.I. power plug.
unit is tripped.
The internal water reservoir is Drain water from the air conditioner.
full.
Possible loose connection
Contact Whynter Service Department
Internal fuse has blown
The unit turns on but
the compressor does
not turn on (the fan
runs but the unit is not
cooling)
The room temperature is
outside of the operational
tolerances of the unit.
This unit is designed to work in ambient
temperatures of 64°F to 95°F.
The Cooling mode is not on. Press the MODE button until the COOL light is
shown on the display.
The compressor has not
turned on yet because of its
time delay.
Give the compressor 3 minutes to turn on after the
Cooling mode has been selected.
The set temperature is too
high.
Set the air conditioner to a lower temperature. It is
recommended to set the temperature to at least
5°F of the ambient temperature.
The internal water reservoir is Either manually drain the water by removing the
full.
drain plug or allow the unit to exhaust the water
itself by running the fan only mode. Then cooling
will resume.
The air coming out of
the unit is not very
cold, or the airflow
volume is weak
The filters are dirty or
obstructed.
The air intake or exhaust is
obstructed.
Clean the air filters.
Make sure there is at least 20" of clearance from
the air intake. Make the length of the exhaust hose
is as short as possible.
The unit is set in DRY or FAN Set the unit to the cooling mode.
mode.
The unit is set to low fan
speed.
Set the unit to a higher fan speed.
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Windows or doors are open. Close all windows and doors.
The unit has worked for a
long time, but the room is
not cold enough
There are too many people in You may need additional cooling or another
the room.
air conditioner.
There is direct sunshine into Close curtains or blinds and try to minimize
the room. the amount of direct sunlight into the room.
The room is a kitchen or with You may need additional cooling or another
many heat-producing
appliances
air conditioner.
There is a server in the room. You may need additional cooling or another
air conditioner.
The room is too large.
You may need additional cooling or another
air conditioner.
The unit is not level.
Make sure the unit is on hard, level and
stable surface.
The unit is very noisy
The surface underneath the
unit is uneven.
Move the unit to a location with a level and
hard floor.
Low power voltage.
Make sure the wall outlet and support the
required power consumption of the air
conditioner and do not use an extension cord.
The unit is tilted or not leveled Make use the unit is leveled.
The water tank is full. Drain water from the drain plug at the back of
the air conditioner.
The unit leaks water
The humidity in the area may Remove the intake hose if the outside
The unit needs to be
drained too often
very high
humidity is high or it is raining
Possible loose connection
Contact Whynter Service Department
Fan speed differences are not The fan speed difference is not very
Fan speed cannot be
changed
very noticeable
noticeable when the compressor is on. Try
setting the unit to Fan only mode, you should
be able to hear the difference between high
and low fan speed settings.
The room temperature is too The heat pump of the air conditioner does not
The unit does not heat
low.
operate when temperature is below 45F.
Press the MODE button until the HEAT light is
show on the display
The heating mode is not on.
The compressor has not
turned on yet because of its
time delay.
Give the compressor 3 minutes to turn on
after the Heating mode has been selected.
The set temperature is too low. Set the air conditioner to a higher
temperature. It is recommended to set the
temperature to at least 5F of the ambient
temperature.
The internal water reservoir is Either manually drain the water by removing
full.
the drain plug or allow the unit to exhaust the
water itself by running the fan only mode. The
cooling will resume.
The humidity in the area may Remove the intake hose if the outside
very high
humidity is high or it is raining
There may be a loose
connection
Contact Whynter Service Department
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ONE YEAR LIMITED WARRANTY &
THREE YEAR WARRANTY ON COMPRESSOR
This WHYNTER portable air conditioner is warranted, to the original owner within the 48
continental states, for one year from the date of purchase against defects in material and
workmanship under normal use and service. Should your WHYNTER portable air conditioner
prove defective within one year from the date of purchase, return the defective part or unit,
freight prepaid (within two months of purchase; after two months to one year, customer will be
responsible for freight cost to Whynter’s service department), along with an explanation of the
claim to Whynter LLC. Please package the portable air conditioner carefully in its original
packaging material to avoid damage in transit. Please retain the original box and packaging
material. Under this warranty, Whynter will repair or replace any parts found defective. This
warranty is not transferable. After the expiration of the warranty, the cost of labor and parts will
be the responsibility of the original owner of the unit.
THIS WARRANTY DOES NOT COVER:
Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.
Damage, accidental or otherwise, to the air conditioner while in the possession of
a consumer not caused by a defect in material or workmanship;
Damage caused by consumer misuse, tampering, or failure to follow the care and
special handling provisions in the instructions.
Damage to the finish of the case, or other appearance parts caused by wear.
Damage caused by repairs or alterations to the product by anyone other than
authorized by the manufacturer.
Freight and Insurance cost for the warranty service.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR
REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST
PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. WHYNTER SHALL NOT BE LIABLE FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY
BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSE- QUENTIAL DAMAGES, OR LIMITATIONS ON
THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS
WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM
STATE TO STATE.
To obtain service or information, contact
866-WHYNTER.
Product contents and specifications may change without notice.
Copyright © 2014 Whynter LLC
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