Whynter Air Conditioner Arc 13pg User Manual

WHYNTER PORTABLE AIR CONDITIONER  
MODEL# : ARC-13PG  
Instruction Manual  
Thank you for your purchase of this WHYNTER product. Please read this Instruction Manual carefully before  
using product to ensure proper use. Keep this manual in a safe place for future reference.  
3
PARTS OVERVIEW  
1. Exhaust hose  
5. Window Suction Cup  
2. Rectangle Connector  
6. User Manual  
3. Round Connector  
7. Remote Control  
4. Round Cover  
8. Window Slide Bars  
For this portable air conditioner to operate correctly, the hot air from the back of the unit must be vented to the outside. Please follow the  
instructions below for window kit installation.  
1. Extend the exhaust hose (Part 1) at least 6” and insert it to the outdoor exhaust outlet at back of the air conditioner.  
2. Attach the round connector (Part 3) to the other end of the exhaust hose.  
3. Open your window and place the adjustable window slide bars (Part 8) to the opening of the window. Extend the Slide Bars so it covers the  
window opening completely.  
4. Lower/Shut the window until it holds the Slide Bars are held in place tightly.  
5. Attach the exhaust hose with the round connector to the round opening of the window slide bar.  
6. When the air conditioner is not in use, remove the hose from the window slide bars and place the round cover (Part 4) to the round opening  
of the bar.  
7. For non-permanent installations, such as doors or sliding doors that may need to be opened or closed, attach the rectangle connector (Part  
2) to the end of the exhaust hose and place the rectangle connector at the opening of the door.  
8. The window suction cup is an optional part which can be used to hold up the exhaust hose to a desired position.  
4
UNIT OVERVIEW  
1. Control panel  
6. Outdoor exhaust  
2. Air outlet grille  
7. Handle  
3. Air filter grille  
4. Drain plug  
5. Outdoor air inlet  
5
Incorrect Assembly:  
Correct Assembly:  
Ensure curtains or other objects are not obstructing the air inlet filters. (Fig 3)  
Do not bend or crush the exhaust hose while in use. (Fig.3)  
6
SAFETY PRECAUTIONS  
Ensure curtains or other objects are not obstructing the air inlet filters.  
Do not bend or crush the exhaust hose while in use.  
Transport the unit in an upright position only, or leave it in an upright position for at least 2 hours before first use.  
Always place the unit on even and hard and level surface.  
The power cord is UL listed. It has a built-in L.C.D.I. (leakage, current, detection, interruption) circuit breaker for added safety. If  
the power supply is interrupted, press the reset button to reconnect the unit to power source.  
Make sure this unit is connected to a correctly grounded power supply outlet. Do not use an extension cord or power strip.  
Do not under any circumstances cut or remove the third (ground) prong from the power cord.  
Do not turn this unit on and off by plugging and unplugging. Always use the ON/OFF switch.  
Do not sit or place objects on the unit.  
Always allow air flow around the portable air conditioner for at least 20’. Do not use this unit inside closets, cabinets and/or  
cramped spaces between furniture.  
To avoid the risk of shock, the product should never be used in bathrooms, shower rooms, or in any other steamy or wet areas.  
Do not operate this unit without the air filter.  
Do you use harsh chemicals to clean the filter. Dry thoroughly before inserting the filter into the unit  
This unit is optimized to operate in an ambient temperature of 64°F – 100°F.  
Do not repair, disassemble and/or modify the unit by yourself.  
An opening in a window or wall is required to accommodate the exhaust hose (window kit supplied) to exhaust the hot air from  
the back of the unit.  
portable  
Do not add extra length to the exhaust hose by more than a total length of 9’. This will reduce the cooling efficiency of the  
air conditioner.  
Always turn off the portable air conditioner when cleaning the air filter, and transporting.  
At the end of each season, all water must be drained from the unit and filter must be cleaned before storage.  
Do not use an excessively wet cloth, industrial solvents, oil-based products to clean this portable air conditioner.  
Do not allow children to climb, stand or hang on the outside of the dispenser. The air conditioner could tip over and get damaged  
and seriously injure somebody.  
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliances.  
THE MANUFACTURER DISCLAIMS ANY RESPONSIBILITY IF THE ABOVE INSTRUCTIONS ARE NOT FOLLOWED.  
7
INSTALLATION  
When you use this air conditioner unit, hot air must be exhausted out of the room to complete the air exchange of the condenser.  
When the unit is operating in fan-only mode, no exhaust is required.  
Exhaust hose Installation  
The exhaust hose must be installed onto the unit.  
1. Pull out about 6” of one end of the exhaust hose.  
2. Screw the exhaust connector on the exhaust hose in a clockwise motion.  
3. Snap the exhaust connector in place in the back of the unit.  
4. Only extend the exhaust hose to the necessary length. The unit includes a 5' exhaust hose. We do not recommend extending the  
exhaust hose more than 9' long. If you are interested in purchasing an additional 5’ exhaust hose please contact [email protected]  
for retail sales information.  
8
Window Installation  
1. Make sure the exhaust hose is properly installed onto the portable air conditioner.  
2. Open window or sliding door for approximately 5” (130 mm)  
3. Adjust the length of the window kit to the same length and width of the opening of the window or the sliding door. Cut the window  
piece if necessary to fit the length of your window or sliding door.  
4. Place the window kit on your window or sliding door, with the exhaust hole as near to the portable air conditioner as possible.  
5. Close the window or sliding door, on the window kit. For long term installation, you may screw the window kit into your window  
frame.  
6. Adjust the length of the exhaust hose and mount the window kit adaptor to the window kit.  
NOTE: When using the window kit on a window or sliding door it will cause the window or sliding door not to be properly closed and  
locked. Additional security measurements maybe needed.  
9
CONTROL PANEL  
Indicator Light: Standby mode LED (red).  
1: Power – Turns the unit on and off.  
2: Mode Control – Controls the 4 function modes:  
Cooling, Automatic, Fan only & Dehumidification.  
3: Fan Speed Control – Controls the 3 fan speeds:  
High, Medium, Low.  
4: Plus – Increases set temperature or timer hours.  
5: Minus – Decreases set temperature or timer  
hours.  
6: Timer – Turns the timer function on and off.  
S1: Timer indicator  
S2: Temperature indicator  
S3: Delayed function ON indicator  
S6: Cooling mode  
S4: Timer function indicator  
S7: Dehumidifying mode  
S10: Fan only mode  
S5: Delayed function OFF indicator  
S8: Automatic mode  
S9: Sleep mode  
S11: Medium fan speed  
S12: High fan speed  
10  
OPERATIONS  
SWITCHING ON THE AIR CONDITIONER  
The portable air conditioner can be switched on by the remote control or by pressing the Power button on the control panel. To transmit signals from  
the remote control to the air conditioner, point the front part of the remote handset towards the control panel on the air conditioner. Reception of the  
signal is confirmed by a beep. The maximum signal transmission distance is approximately 8 meters / 26 feet.  
NOTE:  
Other appliances in the same room controlled by a remote control (TV, radio, stereo, etc.), may cause interferences.  
Electronic and fluorescent lamps may interfere with the signal transmissions between the remote control and the air conditioner.  
Remove the batteries if the remote control is not used for long periods.  
INSTALLING BATTERIES  
Only use two dry LR03 AAA 1.5V Batteries (included) in the remote control.  
Always change both batteries at the same time.  
To insert the batteries, open the flap on the back of the remote control. Strictly adhere to the polarity signs on the bottom of the  
battery housing, close the flap once the batteries have been inserted.  
11  
REMOTE CONTROL  
BUTTONS  
DISPLAY  
B1: POWER – Turns the unit on and off. 1: Set temperature  
B2: MODE – Controls the 4 function  
modes: Cooling, Automatic, Fan only &  
Dehumidification.  
2: Delay time setting  
B3: TUBRO – Turns the unit on Cooling  
mode, lowest temperature (61°F) and  
maximum fan speed.  
3. Delayed switch OFF  
B4: Plus – Increases set temperature or 4. Remote control signal  
timer hours. strength  
B5: Minus – Decreases set temperature 5. Auto fan speed mode  
or timer hours.  
B6: FAN SPEED - Controls the 3 fan  
speeds: High, Medium, Low.  
6. Fan speed  
B7: AUTO FAN – Turns the unit on auto 7. Sleep mode  
fan speed.  
B8: Unit switch ON delay setting  
B9: Unit switch OFF delay setting  
8. Delayed switch ON  
B10: Unit switch ON/OFF setting  
confirmation  
B11: Sleep mode – Turns sleep mode  
on and off.  
B13: °C / °F – Changes temperature  
display from Celsius to Fahrenheit.  
12  
SWITCHING ON/OFF THE AIR CONDITIONER  
The appliance can be switched ON or OFF by pressing the Power button (1) on the control panel or the Power button (B1) on the remote control.  
FAN ONLY MODE  
In this mode, only the fan of the air conditioner runs and circulates the air in the room. To activate this function mode, press the MODE button (B2  
on remote control or 2 on control panel) until fan only symbol ( )appears on the displays. In this function mode, the temperature cannot be set.  
Subsequently, set the desired fan speed by pressing the FAN SPEED button (B6 on remote control or 3 on control panel).  
Below are the fan speed symbols displayed:  
High FAN  
Medium FAN  
Low FAN  
Please note that when switching function mode, there will be an approximately 3 minutes transition time.  
COOLING MODE  
In this mode, the air conditioner cools and dehumidifies the room. To activate this function mode, press the MODE button (B2 on remote control or 2  
on control panel) until the cooling  
symbol appears on the displays. When the cooling mode is set, the compressor will start in approximately 3  
minutes. In cooling mode, hot air is exhausted from the outdoor exhaust port and the exhaust hose must be connected to exhaust out the hot air.  
The temperature setting range of this air conditioner is from 61°F to 86°F. To set the temperature, press the (+) or (-) buttons (B4/B5 on remote  
control or 4/5 on control panel). This air conditioner has a 5°F temperature cushion which if the set temperature is within 5°F of the ambient  
temperature, the unit runs on fan only mode. This saves energy and prolongs the life of the compressor of the air conditioner.  
To set the fan speed, please refer to the FAN ONLY MODE section. In cooling mode, the difference in noise level between the 3 fan speeds is not  
very noticeable when the compressor is on. Try setting the unit to Fan only mode, you should be able to hear the difference between high and low  
fan speed settings.  
DEHUMIDIFYING ONLY MODE  
In this mode, the air conditioner only dehumidifies the room, the compressor will activate intermittently depending on the ambient temperature and  
the fan speed is set to LOW. To activate this function mode, press the MODE button (B2 on remote control or 2 on control panel) until the  
symbol appears on the displays. Please note that when switching function mode, there will be an approximately 3 minute transition time. In  
dehumidifying mode, do not connect the exhaust hose and let the warm air return to the room.  
SLEEP MODE  
In this mode, the air conditioner gradually increases the set temperature in cooling mode, decreases the noise level and conserves energy. In Sleep  
& cooling mode, the set temperature is maintained for 1 hour. In the next 2 hours, the temperature is gradually increased by 1°F per hour. After the  
second hour, the set temperature remains the same.  
To activate this function mode, press the MOON button (B11 on remote control only) until the sleep (  
speed is set to LOW and cannot be changed.  
) symbol appears on the display. The fan  
The Sleep mode can be cancelled by pressing the B11 button on remote control.  
13  
AUTOMATIC MODE  
In this mode, the air conditioner is set to run at the optimum comfort temperature. When the Automatic (comfort) mode is selected, the cooling  
function stops when the temperature is below 73°F. The cooling function and low fan speed starts when temperature is between 73°F - 77°F  
Cooling function and medium fan speed starts when temperature is between 77°F - 81°F. Cooling function and high fan speed starts when  
temperature is above 81°F. To activate this function mode, press the MODE button (B2 on remote control or 2 on control panel) until  
appears on the displays.  
symbol  
TURBO MODE  
In this mode, the air conditioner is set to run at the lowest temperature 61°F and high fan speed. To activate this function mode, press the TURBO  
button (B3 on remote control only).  
TIMER (DELAYED SWITCH ON / OFF) FUNCTION  
This function mode enables a delayed switch ON or delayed switch OFF of the air conditioner. The time (hours) delay can be set, enabled and  
disabled from both the remote control and the control panel.  
SETTING DELAYED SWITCH ON TIMER FROM REMOTE CONTROL  
Switch on the air conditioner, select the function mode (cooling/ fan only / dehumidifying only), set temperature and fan speed. Then switch off the  
unit. To activate the delayed switch on function, press the ON timer button (B8 on remote control) and set the desired time delay ON hours (from 1  
to 12 hours) by pressing the ON timer button. Once the delayed switch on timer is set, press the SET timer button (B10 on remote control) to  
confirm the setting. The  
symbol and the delay countdown timer will appear on the remote control display. When the delay time set has  
elapsed, the air conditioner switches on with last selected settings. To cancel the delayed switch on function, press B10 until  
disappears on the display.  
symbol  
SETTING SWITCH ON TIMER FROM CONTROL PANEL  
Switch on the air conditioner, select the function mode (cooling/ fan only / dehumidifying only), set temperature and fan speed. Then switch off the  
unit. Press the Timer button (6 on control panel) and set the desired time delay ON hours (from 1 to 12 hours) by pressing the + and buttons.  
Once the delayed switch on timer is set, press the Timer button (6 on control panel) to confirm the setting. The  
symbol and the delay  
countdown timer will appear on the control panel display. When the delay time set has elapsed, the air conditioner switches on with last selected  
settings. To cancel the delayed switch on function, press Timer button until  
symbol disappears on the display.  
SETTING SWITCH OFF TIMER FROM REMOTE CONTROL  
With the air conditioner operating in any function mode, press the OFF timer button (B9 on remote control) then set the desired time delay OFF  
hours (from 1 to 12 hours) by pressing the OFF timer button. Once the delayed switch off timer is set, press the SET timer button (B10 on remote  
control) to confirm the setting. The  
symbol and the delay countdown timer will appear on the remote control display. When the delay time set  
symbol disappears on the display.  
has elapsed, the air conditioner switches off. To cancel the delayed switch off function, press B10 until  
14  
SETTING SWITCH OFF TIMER FROM CONTROL PANEL  
With the air conditioner operating in any function mode, press the Timer button (6 on control panel) and set the desired time delay OFF hours (from  
1 to 12 hours) by pressing the + and buttons. Once the delayed switch off timer is set, press the Timer button (6 on control panel) to confirm the  
setting. The  
symbol and the delay countdown timer will appear on the control panel display. When the delay time set has elapsed, the air  
conditioner switches off. To cancel the delayed switch off function, press Timer button until  
symbol disappears on the display.  
CELSIUS / FAHRENHEIT TEMPERATURE DISPLAY  
Press °C/°F button (B13 on the remote control) to change the temperature measurement unit on the remote control display from FAHRENHEIT (°F)  
to CELSIUS (°C) or vice-versa.  
AUTO RESTART  
In the event of a power outage, the air conditioner restarts at the previously set function mode and settings when power is restored.  
15  
TRANSPORTATION  
The air conditioner is equipped with wheels and handles for easy portability. Before moving the air conditioner, proceed as follows:  
Switch off the air conditioner and disconnect the plug from the power outlet  
Drain water by removing the drain plug.  
Always transport the air conditioner in an upright position only.  
MAINTENANCE  
CLEANING THE AIR FILTER  
To ensure the air intake is filtered properly and to assure that your air conditioner runs efficiently, it is crucial to clean the air filters regularly.  
The Fi alarm on the display indicates that the air filter needs to be cleaned.  
To clean the air filer:  
Switch off the air conditioner and pull out the air filter from the unit.  
Use a vacuum cleaner or tap lightly to remove loose dust and dirt from the filter. Then rinse it thoroughly under warm or cold running water  
(no hotter than 100F.)  
Dry thoroughly before re-inserting the filter.  
WARNING! Never operate the air conditioner without the filter in place.  
16  
DRAINING THE AIR CONDITIONER  
ALWAYS switch off the air conditioner and disconnect the plug from the power supply outlet before cleaning the air conditioner.  
Position a flat container or dish under the drain hole. Do not allow the water to drip continuously into the container, as it might easily  
overflow.  
Remove the drain stopper from the drain hole. The condensed water will drain out automatically.  
When the container is almost full, insert the drain stopper back to the unit. Empty the container.  
Repeat steps 2, 3 & 4 until all the condensed water is emptied. You may also want to tilt the air conditioner backwards to drain out all the  
condensed water.  
Once all the condensed water has been removed, insert the drain stopper into the drain hole firmly.  
CLEANING THE AIR CONDITIONER  
Always switch off the air conditioner and disconnect the plug from the power supply outlet before cleaning the air conditioner.  
Use a soft damp cloth to wipe the body of the air conditioner.  
Never use harsh chemicals, oil-based products, detergents, chemically treated cloths or other cleaning solutions. These could possibly  
damage the body of the air conditioner.  
END OF SEASON STORAGE  
Switch off the air conditioner and disconnect the plug from the power supply outlet before cleaning the air conditioner.  
Clean the air filter.  
Drain the condensed water COMPLETELY.  
On a warm day, turn on the Fan only mode for a couple of hours so that the inside can dry out completely.  
It is recommended that the air conditioner be put back into its original carton for storage.  
Do not stack heavy objects on top of the air conditioner.  
Make sure to store the remote control with the air conditioner.  
17  
TROUBLESHOOTING  
Problem  
Possible Causes  
Solutions  
The portable air conditioner does Power failure / outage.  
not turn on  
Restore the power supply.  
The automatic switch, line fuse, or breaker has Flip the switch / change the fuse / turn the breaker back on. Also note  
been tripped.  
that you may have too many appliances drawing power on one circuit,  
you may need to move the other appliances to another circuit.  
Move the unit onto another circuit with the correct voltage.  
The power supply voltage is too low.  
The power cord is damaged.  
Call for service. Only authorized personnel should replace damaged  
power cord or power plug.  
Press the Reset button on the L.C.D.I. power plug.  
The L.C.D.I. power plug for the unit is tripped.  
Manually drain the water by removing the drain plug.  
The internal water reservoir is full.  
The unit turns on but the  
The room temperature is outside of the  
This unit is designed to work in ambient temperatures of 61°F to 100°F.  
compressor does not turn on (the operational tolerances of the unit.  
fan runs but the unit is not  
Press the MODE button until the Cooling icon is shown on the display.  
cooling)  
The Cooling mode is not on.  
Give the compressor 3 minutes to turn on after the Cooling mode has  
been selected.  
The compressor has not turned on yet  
because of its time delay.  
Set the air conditioner to a lower temperature. It is recommended to set  
the temperature to at least 5°F of the ambient temperature.  
The set temperature is too high.  
Either manually drain the water by removing the drain plug or allow the  
unit to exhaust the water itself by running the fan only mode. Then  
cooling will resume.  
The internal water reservoir is full.  
Cancel the automatic function mode and manually set the temperature  
to at least 5°F below the ambient temperature.  
The unit is set to Automatic (Comfort) mode.  
The filter is dirty or obstructed.  
The air coming out of the unit is  
not very cold, or the airflow  
volume is weak  
Clean the air filter.  
The air intake or exhaust is obstructed.  
.
Make sure there is at least 20" of clearance from the air intake.  
Make the length of the exhaust hose is as short as possible.  
The unit is set in dehumidifying or fan mode.  
Set the unit to the cooling mode.  
18  
The unit is set to low fan speed.  
Windows or doors are open.  
Set the unit to a higher fan speed.  
Close all windows and doors.  
The unit has worked for a long  
time, but the room is not cold  
enough  
There are too many people in the room.  
There is direct sunshine into the room.  
You may need additional cooling or another air conditioner.  
Close curtains or blinds and try to minimize the amount of direct sunlight  
into the room.  
You may need additional cooling or another air conditioner.  
You may need additional cooling or another air conditioner.  
The room is a kitchen or with many heat-  
producing appliances  
There is a server in the room.  
You may need additional cooling or another air conditioner.  
Make sure the unit is on hard, level and stable surface.  
The room is too large.  
The unit is not level.  
The unit is very noisy  
The surface underneath the unit is uneven.  
Low power voltage.  
Move the unit to a location with a level and hard floor.  
Make sure the wall outlet and support the required power consumption  
of the air conditioner and do not use an extension cord.  
Make use the unit is leveled.  
The unit leaks water  
The unit is tilted or not leveled  
The water tank is full.  
Fan speed differences are not very noticeable  
Drain water from the drain plug at the back of the air conditioner.  
The fan speed difference is not very noticeable when the compressor is  
on. Try setting the unit to Fan only mode, you should be able to hear the  
difference between high and low fan speed settings.  
Clean the air filer.  
Fan speed cannot be changed  
F1 error message  
Air filter needs to be clean.  
Once the filter is installed, press and hold the power button for 10  
seconds to reset the F1 code. A beep sound will indicate a  
successful reset process.  
*The F1 message may not go away immediately. If the unit is cooling  
properly, the F1 message does not affect the performance of the air  
conditioner.  
19  
TECHNICAL DATA  
Cooling capacity  
13,000 BTU  
420 sq. ft.  
14.3  
115v/ 60Hz  
910 Watts  
8.20 Amps  
43 Pts / Day  
61°F to 86°F / 16°C to 32°C  
R-410A  
Recommended room size*  
E.E.R. – Energy efficiency rate  
Power supply  
Maximum power input  
Maximum input  
Dehumidifying capacity  
Thermostat  
Refrigerant  
Compressor  
Rotary  
Air flow (max)  
Fan speeds  
Exhaust hose length  
Unit Dimensions  
Unit Weight  
380 m3/ Hour  
3 (H, M, L)  
5 ft.  
18” W x 15.5” D x 30” H  
66 lbs  
20  
ONE YEAR LIMITED WARRANTY &  
THREE YEAR WARRANTY ON COMPRESSOR  
This WHYNTER portable air conditioner is warranted, to the original owner within the 48 continental states, for one year from the date of purchase  
against defects in material and workmanship under normal use and service. Should your WHYNTER portable air conditioner prove defective within  
one year from the date of purchase, return the defective part or unit, freight prepaid (within two months of purchase; after two months to one year,  
customer will be responsible for freight cost to Whynter’s service department), along with an explanation of the claim to Whynter LLC. Please  
package the portable air conditioner carefully in its original packaging material to avoid damage in transit. Please retain the original box and  
packaging material. Under this warranty, Whynter will repair or replace any parts found defective. This warranty is not transferable. After the  
expiration of the warranty, the cost of labor and parts will be the responsibility of the original owner of the unit.  
THIS WARRANTY DOES NOT COVER:  
Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.  
Damage, accidental or otherwise, to the air conditioner while in the possession of a consumer not caused by a defect in material or  
workmanship;  
Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions in the instructions.  
Damage to the finish of the case, or other appearance parts caused by wear.  
Damage caused by repairs or alterations to the air conditioner by anyone other than authorized by the manufacturer.  
Freight and Insurance cost for the warranty service.  
To obtain service or information, contac  
t
Whynter LLC via Email at [email protected] or call 866-WHYNTER.  

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