3
Connecting an External Display.................................................................................................................................95
Using the Multiple Monitors Function.......................................................................................................................103
Connecting an External Microphone........................................................................................................................106
Setting the Password...............................................................................................................................................117
Using the Power Saving Modes...............................................................................................................................125
Managing Power with VAIO Power Management....................................................................................................130
4
System Security.......................................................................................................................................................161
Internet.....................................................................................................................................................................169
Printing.....................................................................................................................................................................185
Speakers..................................................................................................................................................................187
6
Before Use
Before Use
Congratulations on your purchase of this Sony VAIO® computer, and welcome to the on-screen User Guide. Sony has
combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal
computing.
Documentation
Your documentation includes printed information and user guides to read on your VAIO computer.
Printed Documentation
❑ Welcome mat — Contains an overview of connections, setting up information, etc.
❑ Safety information — Contains safety guidelines and owner information.
7
Before Use
Non-printed Documentation
❑ User Guide (this manual) — Contains features of your computer. It also includes information about the software
programs included with your computer, as well as information on solving common problems.
❑ Specifications — The online Specifications describe the hardware and software configuration of your VAIO computer.
To view the online Specifications:
1
2
Connect to the Internet.
at http://www.sony.ca/support for customers in Canada, or at http://www.sony.com/lapcsupport for customers in Latin
American countries or areas.
❑ VAIO Recovery Options Guide (Selected models only) — Provides information about restoring individual software
programs, software drivers, and drive partition(s) or your entire hard disk drive to the original factory installed settings.
To access this online VAIO Recovery Options Guide:
1
2
3
Click Start, point to All Programs, and click VAIO Support Central.
Click VAIO Documentation.
Click Recovery Guide.
8
Before Use
Ergonomic Considerations
You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt
to take account of the following ergonomic considerations to both stationary and portable environments:
❑ Position of your computer – Place the computer directly in front of you (1). Keep your forearms horizontal (2), with your
wrists in a neutral, comfortable position (3) while using the keyboard, touch pad, or external mouse. Let your upper arms
hang naturally at your sides. Have breaks during sessions with your computer. Excessive use of the computer may strain
muscles or tendons.
❑ Furniture and posture – Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the
floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning
far backwards.
9
Before Use
❑ Viewing angle of the computer's display – Use the display's tilting feature to find the best position. You can reduce eye
strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness setting of the
display as well.
❑ Lighting – Choose a location where windows and lights do not create glare and reflection on the display. Use indirect
lighting to avoid bright spots on the display. You can also purchase accessories for your display that help reduce glare.
Proper lighting adds to your comfort and work effectiveness.
❑ Positioning an external display – When using an external display, set the display at a comfortable viewing distance.
Make sure the display screen is at eye level or slightly lower when you are sitting in front of the monitor.
18
Getting Started
About the Indicator Lights
Your computer is equipped with the following indicator lights.
Indicator
Functions
Power 1
Illuminates when the power of the computer is on, blinks in Standby mode, and turns off when the computer is
in Hibernate mode or off.
Battery e
Illuminates when the computer is using battery power, blinks when the battery is running out of power, and
double-blinks when the battery is charging.
Media Access
Illuminates when data is read from or written to a memory card. (Do not enter Standby mode or turn
off the computer when this indicator is on.) When the indicator is off, the memory card is not being used.
Mute %
Illuminates when the volume is turned off.
Illuminates when data is read from or written to the hard disk. Do not enter Standby mode or turn off the
computer when this indicator is on.
Hard disk
Press the Num Lk key to activate the numeric keypad. Press it a second time to deactivate the numeric keypad.
The numeric keypad is not active when the indicator is off.
Num lock
Caps lock
Press the Caps Lock key to type letters in uppercase. Letters appear in lowercase if you press the Shift key
while the indicator is on. Press the key a second time to turn off the indicator. Normal typing resumes when the
Caps Lock indicator is off.
Press the Scr Lk key to change how you scroll the display. Normal scrolling resumes when the Scr Lk indicator
is off. The Scr Lk key functions differently depending on the program you are using and does not work with all
programs.
Scroll lock
Illuminates when the WIRELESS switch is set to ON and Bluetooth technology is enabled.
*
Bluetooth
*
Illuminates when the Built-in MOTION EYE camera is off.
Illuminates when the wireless LAN function is running.
CAMERA OFF
WIRELESS LAN
On selected models only.
*
19
Getting Started
Connecting a Power Source
You can use either an AC adapter or a rechargeable battery pack as a power source for your computer.
Using the AC Adapter
✍
Use the computer only with the supplied AC adapter.
To use the AC adapter
1
2
3
Plug one end of the power cord (1) into the AC adapter.
Plug the other end of the power cord into an AC outlet (2).
Plug the cable attached to the AC adapter (3) into the DC In port (4) on the computer or on the optional multi function bay
docking station.
!
The shape of the DC In plug varies depending on the AC adapter.
20
Getting Started
✍
To disconnect the computer completely from AC power, unplug the AC adapter.
Make sure that the AC outlet is easily accessible.
If you do not use the AC adapter for a long period of time, put the computer into Hibernate mode. See Using Hibernate Mode (page 128). This power
saving mode saves you the time of shutting down in the normal way.
21
Getting Started
Using the Battery Pack
The battery pack supplied with your computer is not fully charged at the time of purchase.
Installing the Battery Pack
To install the battery pack
1
2
Turn off the computer and close the LCD screen lid.
Slide the LOCK/UNLOCK switch (1) on the bottom of the computer to the UNLOCK position.
22
Getting Started
3
Slide the battery diagonally into the battery compartment until the projection (2) at either side of the battery compartment
fits into the U-shaped cut (3) on the respective side of the battery.
4
Rotate the battery in the direction of the arrow, and push the battery down into the compartment until it clicks into place.
23
Getting Started
5
Slide the LOCK/UNLOCK switch to the LOCK position to secure the battery on the computer.
✍
When the computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet.
!
This computer is designed to operate only with genuine Sony batteries.
24
Getting Started
Charging the Battery Pack
The battery pack supplied with your computer is not fully charged at the time of purchase.
To charge the battery pack
1
2
Install the battery pack.
Connect the AC adapter to the computer.
The computer automatically charges the battery (the battery indicator light flashes in a double blink pattern as the battery
charges). When the battery is about 85% charged, the battery indicator turns off.
Battery indicator light status
Meaning
On
The computer is using battery power.
The battery is running out of power.
The battery is charging.
Blinks
Double blinks
Off
The computer is using AC power.
25
Getting Started
✍
When the battery is running out of power, both the battery and power indicator lights blink.
Keep the battery pack in the computer while it is directly connected to AC power. The battery pack continues to charge while you are using the computer.
If the battery level falls below 10%, you should either attach the AC adapter to recharge the battery or shut down the computer and install a fully charged
battery.
The battery pack supplied with the computer is a lithium ion battery and can be recharged any time. Charging a partially discharged battery does not
affect battery life.
The battery indicator light is on while you use the battery pack as a power source. When the battery life is nearly depleted, both the battery and power
indicator lights start flashing.
For some software applications and some peripheral devices, the computer may not enter Hibernate mode even when battery life is low. To avoid loss
of data when using battery power, you should save your data frequently and manually activate a power management mode, such as Standby or
Hibernate. If the battery wears out when the computer enters Standby mode, you will lose any unsaved data. Going back to the previous work state is
impossible. To avoid loss of data, you should save your data frequently.
When the computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet.
26
Getting Started
Removing the Battery Pack
!
You may lose data if you remove the battery pack while the computer is on and not connected to the AC adapter or if you remove the battery while the
computer is in Standby mode.
To remove the battery pack
1
2
3
Turn off the computer and close the LCD screen lid.
Slide the LOCK/UNLOCK switch (1) on the bottom of the computer to the UNLOCK position.
Slide and hold the RELEASE latch (2), hook your fingertip under the tab (3) on the battery, and turn the battery in the
direction of the arrow, and then slide it away from the computer.
27
Getting Started
Shutting Down Your Computer Safely
To avoid losing unsaved data, be sure to shut down your computer properly, as described below.
To shut down your computer
1
2
Turn off any peripherals connected to the computer.
Click Start and then Turn Off Computer.
The Turn off computer window appears.
3
4
Click Turn Off.
Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off
automatically.
The power indicator light turns off.
30
Using Your VAIO Computer
Combinations and Functions with the Fn Key
✍
Some functions are not available until Windows is launched.
Combinations/Feature
Functions
*
Toggles between Bluetooth and Wireless LAN functionalities.
Fn + F1: wireless switching
Fn + 2 (F3/F4): speaker volume
Adjusts the built-in speaker volume.
To increase volume, press Fn+F4 and then M or ,, or keep pressing Fn+F4.
To decrease volume, press Fn+F3 and then m or <, or keep pressing Fn+F3.
Fn + 8 (F5/F6): brightness control
Adjusts the brightness of the LCD.
To increase lightness intensity, press Fn+F6 and then M or ,, or keep pressing Fn+F6.
To decrease lightness intensity, press Fn+F5 and then m or <, or keep pressing Fn+F5.
Toggles between the LCD, external device (e.g. monitor) and both LCD and external device.
Fn +
/T (F7): switch to the external display
31
Using Your VAIO Computer
Changes the screen resolution to magnify/restore the screen view.
Fn +
(F10): zoom
✍
The default resolutions of the standard view and the magnified view are as follows:
XGA LCD models
Standard view: 1024 x 768 pixels
Magnified view: 800 x 600 pixels
WXGA LCD models
Standard view: 1280 x 800 pixels
Magnified view: 1024 x 600 pixels
SXGA+ LCD models
Standard view: 1400 x 1050 pixels
Magnified view: 1024 x 768 pixels
WXGA+ LCD models
Standard view: 1440 x 900 pixels
Magnified view: 1280 x 768 pixels
WSXGA+ LCD models
Standard view: 1680 x 1050 pixels
Magnified view: 1280 x 768 pixels
WUXGA LCD models
Standard view: 1920 x 1200 pixels
Magnified view: 1280 x 768 pixels
The magnified view is not as clear as the standard view, as it is implemented by applying a lower resolution
to the LCD screen with a higher resolution.
This key combination is disabled during video playback. Make sure to quit such software before pressing
the key combination.
This key combination may not work with graphic images as it magnifies the screen view by changing the
resolution.
The location and size of software windows may change when the screen view is magnified or the standard
view is restored because pressing this key combination changes the resolution.
When the LCD screen view is magnified, switching the view to the external display disables the function
and restores the standard view.
32
Using Your VAIO Computer
Provides for the lowest level of power consumption. When you execute this command, the
Fn +
(F12): Hibernate
states of the system and the peripheral devices are written to the hard disk and the system
power is turned off. To return the system to its original state, use the power switch to turn on the
power.
*
On selected models only.
33
Using Your VAIO Computer
Using the Pointing Device
Your computer is equipped with two types of the pointing device: the touch pad and the pointing stick.
By default, both pointing devices are enabled but you can disable one of the devices to suite your preference. To change the
Using the Touch Pad
The keyboard contains a cursor-pointing device, the touch pad (1). You can point to, select, drag, and scroll objects on the
screen using the touch pad.
Action
Point
Description
Slide one finger on the touch pad to place the pointer (2) on an item or object.
Press the left button (3) once.
Click
Double-click
Right-click
Drag
Press the left button twice.
Press the right button (4) once. In many applications, this action displays a shortcut menu.
Slide one finger while pressing the left button.
Scroll
Move your finger along the right edge of the touch pad to scroll vertically. Move your finger along the bottom to scroll
horizontally (the scroll function is available only with applications that support a touch pad scroll feature).
34
Using Your VAIO Computer
Using the Pointing Stick
The keyboard contains a cursor-pointing device, the pointing stick (1). You can point to, select, drag, and scroll objects on
the screen using the pointing stick in combination with the buttons located below the space bar.
The pointer (2) moves in the direction that you push the pointing stick. The stronger you push the pointing stick, the faster
moves the pointer.
Action
Point
Description
Push the pointing stick to place the pointer on an item or object.
Press the left button (3) once.
Click
Double-click
Right-click
Drag
Press the left button twice.
Press the right button (5) once. In many applications, this action displays a shortcut menu.
Push the pointing stick while pressing the left button.
Scroll
Push the pointing stick up and down or sideways while pressing the center button (4). (The scroll function is available
only with applications that support a pointing stick scroll feature.)
✍
The tip on the pointing stick is a consumable. You can replace it with a supplied spare cap when necessary.
35
Using Your VAIO Computer
Disabling a Pointing Device
You can change the pointing device settings to disable the pointing devices.
To disable a pointing device
1
2
3
Click Start and then Control Panel.
Click Printers and Other Hardware.
Click Mouse.
The Mouse Properties window appears.
4
5
6
Click the Device Select tab.
Select radio buttons to disable the desired pointing device.
Click OK.
36
Using Your VAIO Computer
Using Special-function Buttons
Your computer is equipped with special buttons to help you use specific functions of the computer.
Special-function button
Functions
By default, the S1 button toggles the display output between the LCD and external device and the S2 button
places the computer in Standby mode. You can also link to these shortcut buttons another action that you
execute often.
S1/S2 buttons
Turn the camera on and off. The LED turns on when the camera is turned off.
CAMERA OFF button
Turns the volume on and off. The LED turns on when the volume is turned off.
Mute button
37
Using Your VAIO Computer
Using the Built-in MOTION EYE Camera
Your computer is equipped with an built-in MOTION EYE camera to add video functionality to interactive communication
software, for example Windows Messenger and Windows MovieMaker.
Turning on the computer activates the built-in MOTION EYE camera, so the computer is ready for a video conference using
such software. To turn off the camera, press the CAMERA OFF button located above the keyboard. The CAMERA OFF
indicator illuminates to indicate the off-line state.
Note that launching or exiting your interactive communication software does not activate or deactivate the MOTION EYE
camera, respectively. Make sure that the camera is activated before using the software.
✍
The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the
application before using the built-in MOTION EYE camera.
!
The viewer window may show some noises, for example horizontal lines, if you view a rapid-moving object. This is normal and does not indicate a
malfunction.
38
Using Your VAIO Computer
Using the Multi Function Bay
Your computer is equipped with a component bay, called multi function bay, for hardware enhancement. You can purchase
a bay unit and install it in the computer.
Available bay units are:
❑ HDD adapter bay unit (for installing your PATA hard disk drive)
❑ 80GB HDD bay unit
✍
The multi function bay contains a weight saver at the time of delivery.
39
Using Your VAIO Computer
To change a bay unit
1
Double-click the Safely Remove Hardware icon on the taskbar.
The Safely Remove Hardware window appears.
2
3
Select the hardware you want to unplug.
Click Stop.
The Stop a Hardware Device window appears.
4
5
Confirm that the device can be safely removed from the system.
Click OK.
A window appears, explaining that it is safe to remove the device.
6
7
Click OK.
Click Close.
42
Using Your VAIO Computer
About bay unit protection against theft
To protect the HDD bay unit against theft, secure the bay unit on the computer using a security screw* and L-shaped
screwdriver*.
*
Supplied with optional or supplied HDD bay unit accessories. See the Specifications for details about accessories.
43
Using Your VAIO Computer
Using PC Cards
PC Cards allow you to connect portable external devices to your computer.
Inserting a PC Card
!
Some PC Cards or their functions may not be compatible with the computer.
You do not need to shut down the computer before inserting or removing a PC Card.
To insert a PC Card
1
2
Insert the PC Card into the PC Card slot with the front label facing up.
Gently push the PC Card into the slot.
The PC Card is automatically detected by your system.
The Safely Remove Hardware icon appears on the taskbar.
44
Using Your VAIO Computer
✍
Some devices may not function properly if you continually switch to Normal mode from Standby mode or Hibernate mode. For some PC Cards, if you
alternate between Normal mode and Standby or Hibernate mode while the card is inserted, you may find that a device connected to your system is not
recognized. Restart your system to correct the problem. Restarting will restore the original state of the computer.
While the card is inserted, the computer may not enter Hibernate power management mode. It may enter Standby mode. We recommend that you
remove the card before the computer enters Hibernate mode.
Make sure you use the most recent software driver provided by the PC Card manufacturer.
If an "!" mark appears on the Device Manager tab in the System Properties window, remove the software driver and then reinstall it.
Do not force a PC Card into the slot. It may damage the connector pins. If you have difficulty inserting a PC Card, check that you are inserting the PC
Card in the correct direction. See the manual supplied with your PC Card for more information on use.
Do not carry the computer while touching the head of a PC Card, because pressure or shock may damage the connector pins.
45
Using Your VAIO Computer
Removing a PC Card
Follow the steps below to remove the PC Card while your computer is on. If it is not removed properly, your system may not
work properly.
To remove a PC Card
✍
To remove a PC Card when the computer is off, skip steps 1 to 7.
!
If you remove the PC Card from the computer when it is still turned on, your system could malfunction and you might lose any unsaved data.
Before you remove the PC Card, click the PC Card icon on the taskbar and close the card. Close any applications that use the PC Card before removing
the card. Otherwise, data may be lost.
1
Double-click the Safely Remove Hardware icon on the taskbar.
The Safely Remove Hardware window appears.
2
3
Select the hardware you want to unplug.
Click Stop.
The Stop a Hardware Device window appears.
4
5
Confirm that the device can be safely removed from the system.
Click OK.
A window appears, explaining that it is safe to remove the device.
6
7
8
9
Click OK.
Click Close.
Push the PC Card release button so that the release button pops out.
Push the PC Card release button a second time so that the PC Card pops out.
47
Using Your VAIO Computer
Using the Memory Stick Media
Your computer supports the Memory Stick media. Memory Stick media is a compact, portable, and versatile device especially
designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones and other
devices. Because it is removable, it can be used for external data storage.
For the latest information on Memory Stick media, visit the Sony online support Web site at http://www.sony.com/pcsupport
for customers in USA, at http://www.sony.ca/support for customers in Canada, or at http://www.sony.com/lapcsupport for
customers in Latin American countries or areas.
Write-protecting a Memory Stick Media
Some versions of Memory Stick media are designed with an erasure prevention switch to protect valuable data from
accidental erasure or overwriting.
Move the tab horizontally or vertically* to set or release write-protection. When the erasure prevention switch is off, data can
be saved on the Memory Stick media. When the erasure prevention switch is on, data can be read from but not saved on the
Memory Stick media.
*
Some versions of Memory Stick media do not have an erasure prevention switch.
48
Using Your VAIO Computer
Inserting a Memory Stick Media
There are two ways you can insert a Memory Stick media into your computer:
❑ Using the Memory Stick media slot;
❑ Using a PC Card slot. To do this, you need an optional PC Card adapter.
You can only insert one Memory Stick media at a time.
To insert a Memory Stick media using the Memory Stick media slot
1
2
Insert the Memory Stick media with the arrow facing up and toward the Memory Stick media slot.
Carefully slide the Memory Stick media into the slot until it clicks in place.
The Memory Stick media is automatically detected by your system and appears in your My Computer window as a local
drive, under the appropriate letter (depending on the configuration of the computer).
!
Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging the computer
or the Memory Stick media, do not force the Memory Stick media into the slot if it does not insert smoothly.
Do not insert more than one Memory Stick media into the Memory Stick media slot. Inserting the media improperly may damage the computer.
49
Using Your VAIO Computer
✍
The computer supports Memory Stick Duo media and is equipped with the Memory Stick combo slot that is compatible with both standard- and duo-
size media. For more information on Memory Stick Duo media, visit the Memory Stick web site at http://www.memorystick.com/en/.
To view the contents of the Memory Stick media
1
Click Start and then My Computer to open the My Computer window.
2
Double-click the Memory Stick media icon to view the list of data files saved in the Memory Stick media.
To format a Memory Stick media
Use the Memory Stick Formatter software. See the help file on the Memory Stick Formatter software for details.
Removing a Memory Stick Media
To remove a Memory Stick media using the Memory Stick media slot
1
2
Check that the Memory Stick media indicator is off.
Push the Memory Stick media in toward the computer.
The Memory Stick media ejects.
3
Pull the Memory Stick media out of the slot.
!
Always remove the Memory Stick media gently, or it may pop out unexpectedly.
Do not remove the Memory Stick media while the Memory Stick media indicator is turned on. If you do, you may lose data. Large volumes of data may
take time to load, so be sure the indicator is off before removing the Memory Stick media.
50
Using Your VAIO Computer
Using Other Memory Cards
In addition to the Memory Stick media slot, your computer is equipped with an SD card slot to accommodate other memory
cards. You can use this slot to transfer data between digital cameras, camcorders, music players, and other audio/video
devices.
Before You Use Memory Cards
Your computer supports the following memory cards:
❑ Multi Media Card (MMC)
❑ Secure Digital (SD)
For the latest information on compatible memory cards, visit the Sony online support Web site regularly.
!
Always insert the correct memory card into the appropriate memory card slot.
Do not attempt to insert a different memory card or memory card adapter into a different memory card slot. An incompatible memory card or adapter
may be difficult to remove from the wrong slot and can cause damage your computer.
Use care when inserting or removing a memory card from the slot. Do not force the memory card in or out of the slot.
51
Using Your VAIO Computer
Inserting a Memory Card
To insert a memory card
1
Locate the SD card slot on the front of the computer.
2
Insert the memory card into the slot, in the direction of the arrow on the media.
Do not force the card into the slot.
✍
If the memory card does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
Removing a Memory Card
!
Do not remove a memory card while the Media Access indicator light is on. The card or its data may become damaged.
To remove a memory card
1
2
Press the extended part of the memory card, causing it to extend out from the slot.
When the card extends, carefully pull it out of the slot.
52
Using Your VAIO Computer
Using the Internet
Setting Up a Dial-up Internet Connection
Before you can connect to the Internet, you need to connect your computer to a telephone line via a telephone cable (not
supplied). Once you set up your telephone cable, you're ready to connect to the Internet.
To connect a telephone cable
1
2
Plug one end of the phone cable (1) into the modem port
Plug the other end into the wall jack (2).
on the computer.
✍
The computer does not work with party lines, cannot be connected to a coin-operated telephone, and may not work with multiple telephone lines or a
private branch exchange (PBX). Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem.
If you connect a telephone cable coming through a splitter, the modem or connected device may not work properly.
53
Using Your VAIO Computer
To set up a dial-up connection to the Internet
1
Click Start, point to All Programs, Accessories, Communications, and click New Connection Wizard.
The New Connection Wizard appears.
2
3
4
Click Next. If the Location Information window appears, follow the on-screen instructions.
If it is not already selected, click to select Connect to the Internet, and click Next.
Follow the on-screen instructions.
54
Using Your VAIO Computer
Using Wireless LAN (WLAN)
Using the Sony Wireless LAN (WLAN), all your digital devices with built-in WLAN functionality communicate freely with each
other through a powerful network. A WLAN is a network in which a user can connect to a local area network (LAN) through
a wireless (radio) connection. So there is no need anymore to pull cables or wires through walls and ceilings.
The Sony WLAN supports all normal Ethernet activities, but with the added benefits of mobility and roaming. You can still
access information, internet/intranet and network resources, even in the middle of a meeting, or as you move from one place
to another.
You can communicate without an Access Point, which means that you can communicate between a limited number of
computers (ad-hoc). Or you can communicate through an Access Point, which allows you to create a full infrastructure
network (infrastructure).
❑ Users in USA
Please see the VAIO Wireless Connection Guide for accessing wireless networks using either the Intel PROSet for
Wireless Manager utility or the wireless manager provided by Windows Wireless Auto Configuration utility.
❑ Users in Canada and Latin American countries or areas
Please see the following for setting up Wireless LAN functionality.
55
Using Your VAIO Computer
✍
WLAN uses the IEEE802.11b/g standard, which specifies the used technology. The standard includes the encryption method: Wired Equivalent Privacy
(WEP), which is a security protocol and WiFi Protected Access (WPA - Proposed jointly by the IEEE and Wi-Fi Alliance, WiFi Protected Access is a
specification of standards based, interoperable security enhancements that increase the level of data protection and access control for existing WiFi
networks. WPA has been designed to be forward compatible with the IEEE802.11i specification. It utilizes the enhanced data encryption TKIP (Temporal
Key Integrity Protocol) in addition to user authentication using 802.1X and EAP (Extensible Authentication Protocol)). Data encryption protects the
vulnerable wireless link between clients and Access Points. Besides that, there are other typical LAN security mechanisms to ensure privacy, such as:
password protection, end-to-end encryption, virtual private networks, and authentication.
Wireless LAN devices using the IEEE802.11a standard and the ones using the IEEE802.11b or g standard cannot communicate because the frequencies
are different.
IEEE802.11b: The standard speed is 11 Mbps, or about 30 to 100 times faster than a standard dial up.
IEEE802.11a/g: The standard speed is 54 Mbps, or about 5 times faster than a Wireless LAN device using the IEEE802.11b standard.
56
Using Your VAIO Computer
Communicating without an Access Point (Ad-hoc)
An ad-hoc network is a network in which a local network is created only by the wireless devices themselves, with no other
central controller or Access Point. Each device communicates directly with other devices in the network. You can set up an
ad-hoc network easily at home.
57
Using Your VAIO Computer
To communicate without an Access Point (ad-hoc)
1
Turn on the WIRELESS or WIRELESS LAN switch.
The WIRELESS LAN indicator lights up.
On models with the Bluetooth functionality*1, double-click
(
/
) on the taskbar to display the Wireless Device
Switch window. Select the Enable 2.4 GHz Wireless LAN check box and click OK.
2
3
4
Click Start and then Control Panel.
Click Network and Internet Connections.
Click Network Connections.
The Network Connections window appears.
5
Right-click Wireless Network Connection, then click Properties.
The Wireless Network Connection Properties window appears.
6
7
Select the Wireless Networks tab.
Click the Add… button.
The Wireless network properties window appears.
8
9
Enter a Network name (SSID)*2.
You can choose a 32-digit alphanumeric name.
Select Open from the Network Authentication drop-down box.
10 Select WEP from the Data Encryption drop-down box.
11 Deselect the The key is provided for me automatically option button.
Some information becomes visible.
12 Enter the Network key*2.
The network key should be 5 or 13 alphanumeric characters or 10 or 26 hexadecimal*3 characters long. You can choose
whatever you want.
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Using Your VAIO Computer
13 Enter exactly the same Network key again, for confirmation.
14 Select the check box This is a computer-to-computer (ad hoc) network; wireless access points are not used at the
bottom of the screen.
15 Click OK.
Your Network name appears in the Preferred networks.
16 Click Advanced.
The Advanced window appears.
17 Select the Computer-to-computer (ad hoc) networks only option button.
18 Click Close.
19 Click OK.
The computer is ready to communicate with another computer.
*1
See the online Specifications to see whether your model supports the Bluetooth functionality.
*2
If you want to communicate between two or more computers, you need to configure all these computers the exact same way. This means that you need to enter the same
Network name and the same Network key on all computers as on the first computer you configure.
*3
Hexadecimal: A number representation using the digits 0-9, with their usual meaning, plus the letters A-F (or a-f) to represent hexadecimal digits with values of (decimal)
10 to 15.
✍
An ad-hoc network does not support WPA.
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Using Your VAIO Computer
To disconnect from a computer-to-computer (ad-hoc) network
1
2
3
Click Start and then Control Panel.
Click Network and Internet Connections.
Click Network Connections.
The Network Connections window appears.
4
5
6
In the right panel under LAN or High-Speed Internet, double-click Wireless Network Connection.
The Wireless Network Connection Status window appears.
Click Properties.
The Wireless Network Connection Properties window appears.
On the Wireless Networks tab, click Advanced.
The Advanced window appears.
7
8
9
Click to select Any available network (access point preferred), and click Close.
Click OK.
Click Close.
10 Turn off the WIRELESS or WIRELESS LAN switch.
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Using Your VAIO Computer
Communicating with an Access Point (Infrastructure)
An infrastructure network is a network that extends an existing wired local network to wireless devices by providing an Access
Point, for example the Sony Access Point. The Access Point bridges the wireless and wired LAN and acts as a central
controller for the Wireless LAN. The Access Point coordinates transmission and reception from multiple wireless devices
within a specific range.
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Using Your VAIO Computer
To connect to a wireless network
1
Make sure an access point is set up.
See the instructions that accompanied the access point for more information.
2
Turn on the WIRELESS LAN switch.
The WIRELESS LAN indicator lights up.
3
4
5
6
Click Start and then Control Panel.
Click Network and Internet Connections.
Click Network Connections.
In the right panel under LAN or High-Speed Internet, double-click Wireless Network Connection.
The Wireless Network Connection window appears.
7
Follow the on-screen instructions.
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Using Your VAIO Computer
To connect to a wireless network (Models with the VAIO Wireless Utility software only)
Use the VAIO Wireless Utility software to guide you through the set up process and provide you with more detailed
information about wireless connections.
1
Make sure an access point is set up.
See the instructions that accompanied the access point for more information.
2
Turn on the WIRELESS or WIRELESS LAN switch.
The WIRELESS LAN indicator lights up.
On models with the Bluetooth functionality*, double-click
(
/
) on the taskbar to display the Wireless Device
Switch window. Select the Enable 2.4 GHz Wireless LAN check box and click OK.
3
Click Start, point to All Programs, and click VAIO Wireless Utility.
The VAIO Wireless Utility appears.
4
Follow the on-screen instructions.
*
See the online Specifications to see whether your model supports the Bluetooth functionality.
To disconnect from a wireless network
Turn off the WIRELESS or WIRELESS LAN switch.
!
Turning off the wireless LAN functionality while accessing remote documents, files, or resources may result in data loss.
✍
The WPA key needs to contain at least 8 characters.
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Using Your VAIO Computer
Wireless LAN Channel Selection
In an 802.11b/g configuration, channel 1 to 11 can be used.
(a) With an Access Point ("Infrastructure")
❑ The channel used will be the channel selected by the Access Point.
!
For details on how to select the channel that will be used by the Access Point, see the access point manual.
(b) Without an Access Point ("ad-hoc")
❑ If the Wireless connection is initiated by the VAIO computer, channel 11 will be selected.
❑ If the Wireless connection is initiated by a peer Wireless LAN equipment, the Wireless LAN communication will make use
of the channel selected by the peer Wireless LAN equipment.
✍
The 2.4 GHz bandwidth used by wireless LAN compatible devices is also used by other various devices. Although technologies to minimize interference
from other devices that uses the same bandwidth are employed on wireless LAN compatible devices, such interference may cause lower
communication speed, narrower communication range, or broken wireless connections.
The communication speed varies depending on the distance between communication devices, existence of obstacles between such devices, the device
configuration, the radio conditions, and the software in use. In addition, communications may be cut off depending on the radio conditions.
The communication range varies depending on the actual distance between communication devices, existence of obstacles between such devices, the
radio conditions, the ambient environment that includes existence of walls and materials of such walls, and the software in use.
Deploying IEEE802.11b and IEEE802.11g products on the same wireless network may reduce the communication speed due to radio interference.
Taking this into consideration, the IEEE802.11g products are designed to reduce the communication speed to ensure communications with
IEEE802.11b products.
When the communication speed is not as fast as expected, changing the wireless channel on the access point may increase the communication speed.
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Using Your VAIO Computer
Using the Bluetooth Functionality
The Bluetooth functionality is available on selected models only. See the online Specifications to see whether your model
supports the Bluetooth functionality.
You can establish wireless communication between your computer and other Bluetooth devices such as another computer
or a mobile phone. You can transfer data between these devices without cables and up to 32 feet (10 meters) range in open
space.
To connect to a Bluetooth device
1
Turn on the WIRELESS switch.
2
3
4
Double-click ) on the taskbar to display the Wireless Device Switch window.
(
/
Select the Enable Bluetooth Device option.
Click OK.
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Using Your VAIO Computer
Notes on using the Bluetooth functionality
❑ The data transfer rate varies, depending on the following conditions:
❑ Obstacles, such as walls, located between devices
❑ Distance between devices
❑ Material used in walls
❑ Proximity to microwaves and cordless telephones
❑ Radio frequency interference and other environmental conditions
❑ Device configuration
❑ Type of software application
❑ Type of operating system
❑ Use of both Wireless LAN and Bluetooth functionalities at the same time on the computer
❑ Size of file being exchanged
❑ Note that due to limitations of the Bluetooth standard, large files may occasionally be corrupted during continuous transfer
due to electromagnetic interference from the environment.
❑ All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained. Even if
standards are met, individual device performance, specifications, and operation procedures can vary. Data exchange may
not be possible in all situations.
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Using Your VAIO Computer
❑ The 2.4 GHz band with which Bluetooth devices or wireless LAN devices work, is used by various devices. Bluetooth
devices use the technology to minimize the interference from other devices that use the same wave length.
Communication speed and distances can be inferior to the standard values. Interference from other devices may also stop
communications. Do not simultaneously use the Bluetooth functionality and wireless communication devices which use
the 2.4 GHz band, such as a wireless LAN PC Card.
❑ The Bluetooth functionality may not work depending on the third party devices or the software version used by third party
companies.
Bluetooth Security
The Bluetooth wireless technology has an authentication function, which allows you to determine whom you choose to
communicate. With the authentication function, you can avoid any anonymous Bluetooth device to access your computer.
The first time two Bluetooth devices communicate, a common Passkey (a password required for authentication) should be
determined for both devices to be registered. Once a device is registered, there is no need to re-enter the Passkey.
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Using Your VAIO Computer
Communicating with Another Bluetooth Device
You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a
mouse, or a digital camera without the use of any cables.
To communicate with another Bluetooth device
To communicate with another Bluetooth device, you need first to set up the Bluetooth functionality. For setting up and using
the Bluetooth functionality, see the help file on the Bluetooth Utility software.
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Using Your VAIO Computer
To see the help file
1
2
Right-click the Bluetooth icon
on the taskbar and select Bluetooth Settings from the menu.
Select Help from the Help menu.
✍
The passkey can be different each time, but must be the same at both ends.
For certain devices, such as a mouse, no passkey can be entered.
Stopping the Bluetooth Connection
To stop the Bluetooth connection, turn off the WIRELESS switch. The Bluetooth indicator turns off.
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Using Your VAIO Computer
Using the Bluetooth Headset
Your computer may be supplied with the Bluetooth headset for a video conference over the Internet using interactive
communication software, for example Windows Messenger. For details on using the Bluetooth headset, see the manual that
came with the Bluetooth headset.
See the online Specifications to see whether your model is supplied with a Bluetooth headset.
To connect the headset with a computer
1
2
Press and hold the headset power button for at least five seconds to turn on the Bluetooth headset.
Press and hold the volume buttons until the indicator light blinks in red.
3
4
5
6
Right-click the Bluetooth icon
The Bluetooth Settings window appears.
on the taskbar and select Bluetooth Settings from the menu.
Click New Connection.
The Add New Connection Wizard window appears.
Select Express Mode [Recommended] and then click Next.
The wizard searches for Bluetooth devices in range and lists available devices, if any.
Select HBH-608 and then click Next.
The Bluetooth Manager-Bluetooth Security window appears when a connection is established.
7
8
9
Enter "0000" for Bluetooth Passkey (PIN) and then click OK.
Press the headset power button.
Click Finish.
The headset icon appears in the Bluetooth Settings window.
10 Click the headset icon and then press the headset power button.
The computer should now be ready to communicate with the Bluetooth headset.
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Using Peripheral Devices
Using the Optical Disc Drive
If you purchase an optional disc drive bay unit, it will be supplied with your computer.
When playing or recording on CDs or DVDs, replace the installed weight saver with the disc drive bay unit. See Using the
To insert a disc
1
2
Turn on the computer.
Press the drive eject button (1) to open the drive.
The tray slides out.
3
Place a disc in the middle of the tray with the label side facing up until the disc clicks into place.
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Using Peripheral Devices
4
Close the tray by pushing it in gently.
!
Do not remove the optical disc when the computer is in a power saving mode (Standby or Hibernate). Doing so may cause the computer to malfunction.
✍
If you plan to use an external optical disc drive, connect the drive before you launch any preinstalled CD/DVD program.
The location of the drive eject button depends on the model you purchased. See Locating Controls and Ports (page 11).
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Using Peripheral Devices
Reading and Writing CDs and DVDs
Your computer plays and records CDs and DVDs, depending on the model you purchased. Check your specifications for the
type of optical disc drive installed on your model. Use the table below to see which types of media your optical disc drive
supports.
Optical disc drive
CD-ROM
Plays
Records to
CD, CD-R, and CD-RW
—
—
DVD-ROM
DVD and most DVD-R, DVD-RW, DVD+R, DVD+RW
*
and DVD+R DL (Double Layer)
CD-RW/DVD-ROM
DVD RW
CD, CD-R, CD-RW, DVD, most DVD-R, DVD-RW,
CD-R and CD-RW
*
DVD+R, DVD+R DL (Double Layer) and DVD+RW
CD, CD-R, CD-RW, DVD, most DVD-R, DVD-RW,
CD-R, CD-RW, DVD-R, DVD-RW, DVD+R,
*
*
DVD+R, DVD+R DL (Double Layer) and DVD+RW
DVD+R DL (Double Layer) and DVD+RW
*
On selected models only.
!
This product is designed to playback discs that conform to the Compact Disc Digital Audio standard specifications (CD Standard). A DualDisc is a two
sided disc product which mates DVD recorded material on one side with digital audio material on the other side. Please be aware that the audio side
(non-DVD side) of a DualDisc may not play on this product because it does not conform to the CD Standard.
!
Due to the multiple formats of discs now available, when buying pre-recorded or blank discs for use with a VAIO computer, be sure to read the notices
on the disc packaging carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee
the compatibility of VAIO CD drives with discs that not compliant with the official "CD" format standard (or "DVD" standard in relation to DVD drives).
USING NON-COMPLIANT DISCS CAN CAUSE FATAL DAMAGE TO YOUR VAIO PC OR CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING.
For inquiries about disc formats, contact the individual publisher of the pre-recorded disc or the manufacturer of the recordable disc.
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Using Peripheral Devices
✍
Supports writing to DVD-RW discs compliant with DVD-RW version 1.1/1.2.
Supports writing to DVD-R discs compliant with DVD-R for General version 2.0/2.1.
Supports 8cm disc reading, but does not support 8cm disc writing.
Writing to DVD+R DL (Double Layer) discs is available only on discs supporting DVD+R DL (Double Layer) recording.
Notes on writing data onto a disc
❑ To make the data on a disc readable on an optical disc drive, you need to close the session when you eject it. To complete
this process, follow the instructions included with your software.
❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc
drive.
❑ Do not strike or shake the computer while writing data onto a disc.
❑ Deactivate the screen saver and exit anti-virus software before writing data onto a disc.
❑ Do not use memory-resident utility software while writing data to a disc. This may cause the computer to malfunction.
❑ When using your software application to burn discs, make sure you exit and close all other applications.
❑ Never touch the surface of the disc. Fingerprints and dust on the surface of a disc may cause writing errors.
❑ Do not switch power modes while using the pre-installed software and while using the CD burning software.
❑ Never put stickers on discs. This will affect the use of the disc irreparably.
❑ Connect and use the AC adapter to power the computer or make sure your battery is at least 50 percent charged.
❑ Some DVD players and computer's DVD drives may not be able to play DVDs created on applicable models using the
VAIO Zone software.
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Using Peripheral Devices
Notes on playing DVDs
To achieve optimum performance when playing DVDs, you should follow these recommendations.
❑ You can play DVDs using the optical disc drive and the DVD playback software, such as VAIO Zone or WinDVD. See the
help file on such software for details.
❑ Close all open applications before playing a DVD movie.
❑ Do not use memory-resident utility software to speed up disc access when playing a DVD. This may cause the computer
to malfunction.
❑ Deactivate the screen saver and exit anti-virus software before playing a disc.
❑ Some discs recorded at 20 or 24 bits may produce noise while playing. If you have audio devices connected, this may
damage your hearing and the speakers. Reduce the volume before playing a DVD.
❑ Do not switch power saving modes while the computer is playing a DVD.
❑ Region code indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the
disc. If the DVD is labeled "all," this means that you can play this DVD in most regions of the world. If the region code of
your residence area is different from the label on the DVD disc or on the packaging, you cannot play the disc on this player.
!
You can change the DVD region code only a limited number of times. When you have exceeded this number, the drive's DVD region code is permanently
assigned and you will not be able to change it again. Reconfiguring the computer does not reset this count.
If you change the DVD region code while the WinDVD software is running, restart the software or eject the disc and re-insert it to make the new setting
effective.
❑ If the computer has Wireless LAN and Wireless LAN is activated, playing DVDs may cause some interruptions in audio
and video.
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Using Peripheral Devices
Playing CDs
To play an audio CD
1
2
Insert the disc into the optical disc drive.
If nothing appears on the desktop once you insert an audio CD disc, then click Start, point to All Programs, and click to
open a CD program, such as the SonicStage software.
If the Audio CD window appears, click to select an option.
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Using Peripheral Devices
Copying Files to CDs
To determine which type of CD your computer supports, see Reading and Writing CDs and DVDs (page 74).
To copy files to a CD-RW or CD-R
!
Do not strike or shake the computer while writing data onto a disc.
1
Insert a blank CD-R or CD-RW disc into the optical disc drive.
If the CD Drive window appears, click Take no action.
2
3
Open Windows Explorer by pressing the Windows key and the E key simultaneously.
In the Folders panel on the left, locate the file(s) or folder(s) you want to copy and either:
❑ Right-click the file(s) or folder(s), point to Send To, and click the optical disc drive* name.
❑ Drag the file(s) or folder(s) onto the optical disc drive icon in the Files Stored on This Computer panel.
Close Windows Explorer.
4
5
6
Click Start and then My Computer.
Click the optical disc drive icon under Devices with Removable Storage. A new window appears with the file(s) or
folder(s) you want to copy listed under Files Ready to Be Written to the CD.
7
In the CD Writing Tasks box, click Write these files to CD.
8
Follow the instructions in the CD Writing Wizard.
*
The read/write drive letter designation may vary, depending on your system's hardware configuration.
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Using Peripheral Devices
Playing DVDs
To play a DVD
1
2
3
4
Close all open programs.
Insert the DVD into the optical disc drive.
Click Start and point to All Programs.
Select a DVD software program to play the DVD.
For instructions on how to use a program, see the help guide included with the DVD software program.
Copying Files to DVDs
The DVD writing function is available on selected models only. See the online Specifications to see whether your model is
equipped with an optical disc drive capable of DVD writing.
To copy files to a DVD-R or DVD-RW
1
2
3
4
Connect the AC adapter to the computer.
Insert the disc into the optical disc drive.
Click Start and point to All Programs.
Select a DVD software program you want to use from the submenu.
For instructions on how to use a program, see the help guide included with the DVD software program.
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Using Peripheral Devices
Connecting a Multi Function Bay Docking Station
Attaching a multi function bay docking station enables you to connect additional peripherals to your computer, such as a
printer and an external display.
A multi function bay docking station is not supplied with your computer and is available as an optional accessory.
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Using Peripheral Devices
Locating Ports on the Multi Function Bay Docking Station
Right
A DC IN indicator
Illuminates when the power of the multi function bay docking
station is on.
B Battery CHARGE indicator
Fast blinks: The battery is improperly inserted or incompatible
with the computer.
Double blinks: The battery is charging.
Off: The battery is fully charged.
F Security slot
Insert an optional Kensington lock to lock the LOCK/UNLOCK
switch.
*
I Serial port
Connect a serial device, such as an external modem or a
terminal adapter.
*
Supports high-/full-/low- speeds.
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Using Peripheral Devices
Left/Back
C Battery charger
Insert a spare battery pack to charge the battery.
*
I Network (Ethernet) port (1000BASE-T / 100BASE-TX /
10BASE-T) (page 114)
*
Supports high-/full-/low- speeds.
✍
The printer port on this multi function bay docking station is intended for printer
connections only.
!
The multi function bay docking station can be powered only through the AC adapter supplied with the multi function bay docking station. Do not unplug
the AC adapter from the multi function bay docking station and the AC outlet while using the multi function bay docking station; this may cause data
damage or hardware malfunctions.
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Using Peripheral Devices
Attaching Your Computer to the Multi Function Bay Docking Station
✍
When the computer has no battery inserted, do not attach the computer to the multi function bay docking station.
To attach your computer to the multi function bay docking station
1
2
3
Disconnect all peripherals from the computer.
Plug the power cord (1) into the AC adapter and an AC outlet.
Plug the cable attached to the AC adapter (2) into the DC In port (3) on the multi function bay docking station (4).
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Using Peripheral Devices
7
Gently push down the computer until it clicks into place.
8
9
Slide the LOCK/UNLOCK switch to LOCK.
Turn on the computer.
!
Use the AC adapter supplied with the multi function bay docking station.
Do not move the computer while attached to the multi function bay docking station; this may detach the multi function bay docking station and cause
damage to the multi function bay docking station and the computer.
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Using Peripheral Devices
Disconnecting Your Computer from the Multi Function Bay Docking Station
!
To prevent loss of unsaved data, be sure to turn off the computer before disconnecting it from the multi function bay docking station.
Be sure that no devices connected to the multi function bay docking station are in use before disconnecting the computer.
Do not disconnect the computer from the multi function bay docking station when the IN USE indicator is lit. Disconnecting the computer while the IN
USE indicator is lit may result in loss of unsaved data or a failure of the computer.
When the battery is running out of power, disconnecting the computer from the multi function bay docking station may result in loss of unsaved data.
Do not disconnect the computer from the multi function bay docking station during video playback. Be sure to close video playback software before
disconnection.
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Using Peripheral Devices
3
Press the UNDOCK button.
✍
If the IN USE indicator is unlit, you do not have to press the UNDOCK button.
Pressing the UNDOCK button while the computer is in a power saving mode returns the computer to Normal mode first, and then initiates the
disconnection process.
If you press the UNDOCK button while the computer is Hibernate, you may be prompted for password entry or fingerprint authentication when the
computer returns to Normal mode. In such a case, enter the password or swipe your finger accross the fingerprint sensor. See the printed Security
Features Guide for more information on fingerprint authentication.
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Using Peripheral Devices
Alternatively, you can disconnect the computer from the multi function bay docking station as follows:
1
2
3
4
Turn off the computer and the connected peripherals; and then disconnect all connected peripherals.
Slide the LOCK/UNLOCK switch on the multi function bay docking station to UNLOCK.
Click Start and then Undock Computer.
Make sure that a message balloon appears and the IN USE indicator turns off, and then press the PUSH RELEASE
button.
5
6
Lift the computer away from the multi function bay docking station.
Close the multi function bay docking station connector cover on the bottom of the computer.
✍
It is extremely important to close the multi function bay docking station connector cover after disconnecting the computer from the multi function bay
docking station. If the cover is left open, dust may get inside and damage the computer.
To disconnect the multi function bay docking station completely from AC power, unplug the AC adapter.
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Using Peripheral Devices
Connecting External Speakers
You can enhance the sound quality of your computer by connecting external speakers.
To connect external speakers
1
2
3
Plug the speaker cable (1) into the headphones jack (2) i.
Plug the other end of the speaker cable to the external speaker (3).
Turn down the volume of the speakers before you turn them on.
✍
Make sure your speakers are designed for computer use.
!
Do not place floppy disks on the speakers; their magnetic field may damage the data on the disks.
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Using Peripheral Devices
Connecting an External Display
You can connect an external display to your computer. For example, you can use the computer with a computer display or a
projector.
✍
Connect the power cord after connecting all other cables.
Connected external displays are used as second screens.
On Windows systems only, you can also use an external display to set up multiple monitors.
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Using Peripheral Devices
Connecting a Computer Display
You can connect a computer display (monitor) either directly to your computer or via the optional multi function bay docking
station.
To connect a computer display
!
The monitor (VGA) port on the computer is disabled when attached to the multi function bay docking station.
1
2
If necessary, plug one end of the display's power cord (1) into the display, and the other end into an AC outlet.
If you want to connect a VGA monitor, plug the display cable (2) (not supplied) into the monitor (VGA) port (3) a on the
computer or on the multi function bay docking station.
3
If you want to connect a TFT/DVI monitor, plug the display cable (not supplied) into the DVI-D port on the multi function
bay docking station.
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Using Peripheral Devices
✍
DVI-D stands for Digital Visual Interface - Digital. It is a type of DVI connector that supports only digital video signals (no analog video signals). It has
24 pins.
A DVI-I connector (Digital Visual Interface - Integrated) supports digital video and analog video signals. It has 29 pins.
!
You can use a TFT/DVI monitor only with a model with the ATI video controller.
A video adapter device is required to connect a VGA monitor using the DVI-D port.
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Using Peripheral Devices
Connecting a Multimedia Computer Display
You can connect a multimedia computer display that includes built-in speakers and a microphone to your computer or via the
optional multi function bay docking station.
To connect a multimedia computer display
1
2
Plug the power cord of the multimedia computer display (1) into an AC outlet.
Plug the display cable (2) (not supplied) into the monitor (VGA) port (3) a on the computer or on the multi function bay
docking station.
3
4
Plug the speaker cable (4) into the headphones jack (5) i on the computer.
Plug the microphone cable (6) into the microphone jack (7) m on the computer.
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Using Peripheral Devices
Connecting a Projector
You can connect a projector (for example, the Sony LCD projector) directly to your computer or via the optional multi function
bay docking station.
To connect a projector
1
2
Connect the power cord (1) of the projector into an AC outlet.
Plug the RGB signal cable (2) into the monitor (VGA) port (3) a on the computer or on the multi function bay docking
station.
3
4
Plug the audio cable (4) (not supplied) into the headphones jack (5) i.
Plug the RGB signal cable and the audio cable into the jack and port on the projector (6).
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Using Peripheral Devices
Selecting Display Modes
You can select which display to be used as the primary monitor when an external display (desktop monitor, etc.) is connected
to your computer.
The procedure for selecting a display depends on the video controller used in the computer. See the online Specifications
for detailed information on the video controller.
If you want to work on the computer's LCD and the external display at the same time, see Using the Multiple Monitors
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Using Peripheral Devices
To select a display
!
The monitor (VGA) port on the computer is disabled when attached to the multi function bay docking station.
Models with the ATI video controller
Use the Fn+F7 keys to select a display. See Combinations and Functions with the Fn Key (page 30) for more information.
When the computer has an external display connected, you can change the Main/Clone setting as follows:
1
2
3
4
5
6
7
Click Start and then Control Panel.
Click Appearance and Theme.
Click Display.
Click the Settings tab.
Click Advanced.
Click the CATALYST Control Center tab.
Click ATI CATALYST™ Control Center.
The ATI CATALYST™ Control Center window appears.
8
9
Click Displays Manager under Graphics Settings.
Right-click the main or clone display icon under Desktop and Display Setup.
10 Select Swap display mapping from the menu.
11 Click Yes in the Displays Manager Notification window.
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Using Peripheral Devices
Models with the Intel Graphics Media Accelerator
1
2
3
4
5
6
7
8
9
Click Start and then Control Panel.
Click Appearance and Themes.
Click Display.
Click the Settings tab.
Click Advanced.
Click the tab with its name beginning with Intel(R).
Click Graphic Properties.
Select a display from the Display Devices menu.
Click OK.
✍
You may not be able to display on the computer's LCD and the external display or projector at the same time, depending on the type of your external
display or projector.
Before turning on the computer, turn on the peripheral devices.
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Using Peripheral Devices
Using the Multiple Monitors Function
The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you
have an external display attached to the monitor (VGA) port, your computer's LCD and the external display can function as
a single desktop.
You can move the cursor from one display to the other. This allows you to drag objects, such as an open application window
or a toolbar, from one display to the other.
✍
Your external display may not support the Multiple Monitors function.
Certain software applications may not be compatible with Multiple Monitors settings.
Make sure that the computer does not enter Standby or Hibernate mode while you are using Multiple Monitors mode; otherwise the computer may not
return to Normal mode.
If you set different colors on each display, do not divide one single window on two displays; otherwise your software may not work properly.
Set fewer colors or a lower resolution for each display.
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Using Peripheral Devices
To select the Multiple Monitors mode
!
To find which video controller your model includes, see the online Specifications.
Models with the ATI video controller
1
2
3
4
5
6
7
Click Start and then Control Panel.
Click Appearance and Themes.
Click Display.
Select the Settings tab.
Click the monitor icon marked 2.
Select the Extend my Windows desktop onto this monitor option.
Click Apply and then OK.
If the Monitor Settings window appears, click YES.
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Using Peripheral Devices
Models with the Intel Graphics Media Accelerator
1
2
3
Right-click on the desktop to display the context menu.
Point to Graphics Options and click Graphics Properties.
Select Extended Desktop from the Display Devices menu.
To change the primary and secondary device settings, use the Primary Device and Secondary Device drop-down lists
under Multiple Display.
4
Click OK.
If the Monitor Settings window appears, click OK.
✍
To deactivate the Multiple Monitors mode, deselect the check box in Step 6.
✍
You can also select and deactivate the Multiple Monitors mode just by pressing one of the S buttons if you have changed the button assignment to
Multiple Monitors with VAIO Central. For details on changing the button assignment, see Setting Up Your Computer with VAIO Central (page 124).
✍
Additionally, you can set the display colors and resolution for each display and customize the Multiple Monitors mode.
106
Using Peripheral Devices
Connecting an External Microphone
If you need to use a sound input device (for example, to chat on the Internet) you need to plug in an external microphone.
To connect an external microphone
Plug the microphone cable (1) into the microphone jack (2) m.
✍
Make sure your microphone is designed for computer use.
107
Using Peripheral Devices
Connecting a Universal Serial Bus (USB) Device
To prevent your computer and/or USB devices from damage, observe the following:
❑ When moving the computer with USB devices connected, avoid any shock or force to the USB ports.
❑ Do not put the computer into a bag or carrying case when it has USB devices connected.
Connecting a USB Mouse
To connect a USB mouse
1
2
Choose the USB port (1)
you prefer to use.
Plug the USB mouse cable (2) into the USB port.
You can now use your USB mouse (3).
✍
The VAIO USB mouse software driver is preinstalled on the computer. As a result, you only need to plug the USB mouse into the USB port and you can
start working.
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Using Peripheral Devices
Connecting a USB Floppy Disk Drive
You can purchase a USB floppy disk drive and connect it to your computer.
To connect a USB floppy disk drive
1
2
Choose the USB port
you prefer to use.
Plug the USB floppy disk drive cable into the USB port. The VAIO logo on the disk drive should be facing up.
Your USB floppy disk drive is now ready for use.
!
When using a USB floppy disk drive, do not apply force on the USB port. This may cause a malfunction.
109
Using Peripheral Devices
Disconnecting a USB floppy disk drive
You can disconnect a USB floppy disk drive when the computer is on or off. Disconnecting the drive when the computer is in
a power saving mode (Standby or Hibernate) may cause the computer to malfunction.
If the computer is off, you can unplug the USB cable directly from the computer.
To disconnect a USB floppy disk drive
1
2
Close all programs accessing the floppy disk drive.
Double-click the Safely Remove Hardware icon on the taskbar.
The Safely Remove Hardware window appears.
3
4
Select the floppy disk drive you want to unplug.
Click Stop.
The Stop a Hardware device window appears.
5
6
Make sure the floppy disk drive is selected, and click OK.
A message appears stating it is now safe to remove the hardware device.
Remove the floppy disk drive from the computer.
110
Using Peripheral Devices
Connecting a Printer
You can connect a Windows-compatible printer to your computer to print documents.
Connecting a Printer Using the USB Port
You can connect a USB printer compatible with your version of Windows to the computer.
To connect a printer using the USB port
1
Plug the printer power cord into an AC outlet (1).
2
3
Choose the USB port (3)
you prefer to use.
Plug one end of a USB printer cable (2) into the USB port and the other end to your printer.
111
Using Peripheral Devices
Connecting a Printer Using the Printer Port
To connect a printer using the printer port
1
Plug the printer power cord (1) into an AC outlet.
2
Plug the printer cable (2) supplied with your printer into the printer port (3)
station.
on the optional multi function bay docking
✍
Before connecting the printer, turn off the computer and the printer, and unplug the AC adapter and the power cord.
112
Using Peripheral Devices
Connecting an i.LINK Device
Notes on connecting i.LINK devices
❑ The computer includes an i.LINK (IEEE1394) port, which you can use to connect to an i.LINK device such as a digital
video camera recorder or to connect two VAIO computers in order to copy, delete or edit files.
❑ The i.LINK port of the computer does not supply power to external devices generally powered by i.LINK ports.
❑ The i.LINK port supports transfer rates up to 400 Mbps; however, the actual transfer rate depends on the transfer rate of
the external device.
❑ i.LINK cables compatible with the computer include cables with the following part numbers:
VMC-IL4415 (a 1.5 meter cable with a 4-pin connector at each end), VMC-IL4408 Series (a 0.8 meter cable with a 4-pin
connector at each end).
❑ The optional i.LINK cables may not be available, depending on your country or region.
❑ An i.LINK connection with other compatible devices is not fully guaranteed.
❑ The i.LINK connection varies depending on the software applications, operating system and i.LINK compatible devices
you use. Refer to the manual that came with your software for more information.
❑ Check the working conditions and OS compatibility of i.LINK-compatible PC peripherals (for example, an HDD or CD-RW
drive) before you connect them to the computer.
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Using Peripheral Devices
Connecting a Digital Video Camera Recorder
To connect a digital video camera recorder
1
Plug one end of the i.LINK cable (1) into the i.LINK port (2) on the computer and the other end into the DV In/Out ports
(3) on the digital video camera recorder.
2
Launch the DVgate Plus software.
✍
On Sony digital video cameras, ports labeled DV Out, DV In/Out or i.LINK are i.LINK-compatible.
The Sony digital video camera recorder shown here is an example; your digital video camera recorder may need to be connected differently.
You cannot access the pictures stored on a Memory Stick media when using an i.LINK connection.
114
Using Peripheral Devices
Connecting to a Network (LAN)
You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T-type networks via an Ethernet network cable.
Connect one end of an optional network cable to the Network (Ethernet) port on the computer or the optional multi function
bay docking station and the other end to your network. For detailed settings and devices needed to connect to the network,
see your network administrator.
✍
The computer can be connected to the network with the default settings.
115
Using Peripheral Devices
!
Network and telephone lines cannot be connected to the Network (Ethernet) port on the computer. If the following connectors are connected to the
telephone lines mentioned below, high electric current to the connectors may cause damage, overheating or fire.
- Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone)
- Network lines such as 1000BASE-T, 100BASE-TX, and 10BASE-T lines
- Public telephone subscriber line
- PBX (private branch exchange)
- Lines other than those mentioned above
!
Do not plug a telephone cable into the network port.
117
Customizing Your VAIO Computer
Setting the Password
You can use BIOS functions to set two types of passwords to protect your computer: power-on password and hard disk
password.
Once you have set the power-on password, you will have to enter the password after the VAIO logo appears to start your
computer. In this way, you can protect your computer from unauthorized access.
The hard disk password provides additional security for the data stored in your hard disk. If you set the hard disk password,
no other users will be able to access the data without knowing the password, even if the hard disk is installed in another
computer.
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Customizing Your VAIO Computer
Adding the Power-on Password
!
You cannot start the computer without entering the power-on password. Make sure not to forget the password. Write down your password and keep
it safe and private from other people.
If you forget the power-on password and need assistance to reset, a password reset fee will be charged, and your computer may need to be sent in for
depot service for password reset.
To add the power-on password
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when VAIO logo appears.
3
4
Use the < or , key to select Security to display another screen, select Set Machine Password, and then press the
Enter key.
On the password entry screen, enter the password twice and press the Enter key.
The password should be up to 32 alphanumeric characters (including spaces) long.
✍
The following is to configure the computer to prompt password entry when you turn it on or display the BIOS setup screen.
5
6
Select Password When Power ON under Security.
Press the space bar to change the setting from Disabled to Enabled.
Use the < or , key to select Exit and then Exit (Save Changes); and press the Enter key.
On the Setup Confirmation screen, confirm that Yes is selected and then press the Enter key.
✍
If you have set the power-on password in conjunction with the fingerprint authentication functionality, you can substitute fingerprint authentication for
password entry when turning on the computer. For more information, see the printed Security Features Guide.
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Customizing Your VAIO Computer
Changing/Removing the Power-on Password
To change or remove the power-on password
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears.
3
4
Enter the current password for Enter Password:
Use the < or , key to select Security to display another screen, select Set Machine Password, and then press the
Enter key.
5
6
On the password entry screen, enter the current password once and then a new password twice; and press the Enter key.
To remove the password, leave Enter New Password and Confirm New Password blank and press the Enter key.
Use the < or , key to select Exit and then Exit (Save Changes); and press the Enter key.
On the Setup Confirmation screen, confirm that Yes is selected and then press the Enter key.
120
Customizing Your VAIO Computer
Adding the Hard Disk Password
The hard disk password provides additional security for the data stored in your hard disk. If you enable the hard disk
password, this adds an extra level of security.
When adding the hard disk password, which is available on selected models only, you must set both the master and user
passwords. The master password is provided for users with administrator rights on the computer to reset the user password
on the BIOS setup screen while the user password is provided to lock your hard disk. Once you set the user password, you
will have to enter the password along with the power-on password, if set, after the VAIO logo appears.
!
You cannot start the computer with the master password.
If you forget the master password or the keyboard fails, which is critical to password entry, no bypass is possible and the data stored in the hard disk
will not been accessible. There is NO RESET of this password. You will have to replace the hard disk at your own expense and lose all the data stored
in the original hard disk. Make sure to write down the master password and keep it safe and private from other people.
✍
If you have set the hard disk password in conjunction with the fingerprint authentication functionality, you can substitute fingerprint recognition for
password entry when turning on the computer. For more information, see the printed Security Features Guide.
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Customizing Your VAIO Computer
To add the hard disk password
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, press the F2 key several times.
✍
If you have set the power-on password, enter your power-on password.
3
Use the < or , key to select Security to display another screen, select Hard Disk Password, and then press the Enter
key.
The password entry screen appears.
4
5
6
Select Enter Master and User Passwords and press the Enter key.
Select Continue on the warning screen and press the Enter key.
Enter the master password twice and press the Enter key.
The password should be up to 32 alphanumeric characters long.
7
8
Enter the user password twice and press the Enter key.
The password should be up to 32 alphanumeric characters long.
Press the Enter key when the success message appears.
122
Customizing Your VAIO Computer
Changing the Hard Disk Password
To change the hard disk password
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, press the F2 key several times.
✍
If you have set the power-on password, enter your power-on password.
3
Use the < or , key to select Security to display another screen, select Hard Disk Password, and then press the Enter
key.
The password entry screen appears.
4
5
6
Select Change Master Password or Change User Password and press the Enter key.
Enter the current password once and then a new password twice; and press the Enter key.
Press the Enter key when the success message appears.
123
Customizing Your VAIO Computer
Removing the Hard Disk Password
To remove the hard disk password
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If not, press the F2 key several times.
✍
If you have set the power-on password, enter your power-on password.
3
Use the < or , key to select Security to display another screen, select Hard Disk Password, and then press the Enter
key.
The password entry screen appears.
4
5
Select Enter Master and User Password and press the Enter key.
Enter the current password for Enter Current Hard Disk Master Password and press the Enter key, leaving everything
else blank.
6
Press the Enter key when the success message appears.
124
Customizing Your VAIO Computer
Setting Up Your Computer with VAIO Central
The VAIO Central utility allows you to consult system information and specify preferences for system behavior.
To use VAIO Central
1
Click Start, point to All Programs, and click VAIO Central.
The VAIO Central window appears.
2
3
Select the desired control item and change the settings.
Once finished, click OK.
The setting of the desired item has been changed.
✍
Some of the control items will not be visible if you open VAIO Central as a limited user.
125
Customizing Your VAIO Computer
Using the Power Saving Modes
When you use a battery as the power source for your computer, you can take advantage of power management settings to
conserve battery life. In addition to the normal operating mode, which allows you to turn off specific devices, your computer
has two distinct power saving modes: Standby and Hibernate. When using battery power, you should be aware that the
computer automatically enters Hibernate mode when the remaining battery charge becomes short, regardless of the power
management setting you select.
!
If the battery level falls below 10 percent, you should either attach the AC adapter to recharge the battery or shut down the computer and install a fully
charged battery.
Using Normal Mode
This is the normal state of the computer when it is in use. The green power indicator light is on in this mode. To save power
while not working, you can turn off a specific device such as the LCD or the hard disk.
126
Customizing Your VAIO Computer
Using Standby Mode
Standby mode turns off the LCD screen and sets the hard disk and the CPU to a low power consumption mode. The umber
power light flashes in this mode.
To activate Standby mode
1
2
Click Start and then Turn Off Computer.
Click Stand By.
To return to Normal mode
Press any key.
!
If you press the power button for more than four seconds, the computer will switch off automatically. You will lose any unsaved data.
✍
When the computer is in Standby mode, you cannot insert a disc.
The computer comes out of Standby mode quicker than out of Hibernate mode.
Standby mode uses more power than Hibernate mode.
!
If the battery runs down when the computer enters Standby mode, you will lose any unsaved data. Going back to the previous work state is impossible.
To avoid loss of data, you should save your data frequently.
If the computer is not used for 25 minutes, it will enter Standby mode. To avoid this, you can change the Standby mode
settings.
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Customizing Your VAIO Computer
Using Hibernate Mode
In Hibernate mode, the state of the system is saved on the hard disk and power is turned off. Even when the battery runs
down, no data will be lost. The power indicator light is off in this mode.
To activate Hibernate mode
Press the Fn+F12 keys.
The Hibernating screen appears and the computer enters Hibernate mode.
Alternatively,
1
2
Click Start and then Turn Off Computer.
Click Hibernate.
To return to Normal mode
Turn on the computer by pressing the power button.
The computer returns to its previous state.
!
If you press the power button for more than four seconds, the computer will switch off automatically.
129
Customizing Your VAIO Computer
✍
If you do not use the AC adapter for a long period of time, put the computer into Hibernate mode. This power saving mode saves you the time of shutting
down in the normal way.
When the computer is in Hibernate mode, you cannot insert a disc.
Hibernate mode requires more time than Standby mode to be activated.
It takes more time to return to Normal mode from Hibernate mode than from Standby mode.
Hibernate mode uses less power than Standby mode.
!
Do not move the computer until its power indicator turns off.
130
Customizing Your VAIO Computer
Managing Power with VAIO Power Management
Power management helps you to set up power schemes for running on AC power or batteries to suit your requirements for
power consumption.
VAIO Power Management is a software application developed exclusively for VAIO computers. With this software
application, you can enhance the Windows power management functions to ensure better operations of your computer and
for longer battery life. For more information on VAIO Power Management, see the help file on the VAIO Power Management
software.
Activating VAIO Power Management
When you start the computer, a power status icon appears on the taskbar. This icon indicates what kind of power source
you are using at that time, for example, AC power. If you double-click this icon, the Power Meter window appears showing
you the power status.
VAIO Power Management functionalities are added to the Windows Power Options Properties.
To activate VAIO Power Management
1
2
3
Click Start and then Control Panel.
Click Performance and Maintenance.
Click Power Options.
The Power Options Properties window appears.
4
Select the VAIO Power Management tab.
To restore the default settings
1
On the VAIO Power Management tab, click Advanced.
The VAIO Power Management window appears.
2
Follow the on-screen instructions to change the settings.
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Customizing Your VAIO Computer
Activating VAIO Power Management Power Schemes
VAIO Power Management provides several predefined power schemes. Each power scheme consists of a group of power
management settings that are designed to meet specific power management goals, ranging from maximum power
management to no power management.
To activate a VAIO Power Management power scheme
1
2
3
Click Start and then Control Panel.
Click Performance and Maintenance.
Click Power Options.
The Power Options Properties window appears.
4
5
6
Select the Power Schemes tab.
Select a power scheme from the Power schemes drop-down list.
If you now select the VAIO Power Management tab, you see that the selected power scheme appears to the right of
Power Scheme.
7
8
If necessary, you can change the items in the list, for example, the brightness of the LCD.
Click OK.
The power scheme has been activated.
✍
You must have administrator rights on the computer to set up a power scheme.
For more information on VAIO Power Management and Power Schemes, see the help guide of the VAIO Power Management software.
132
Upgrading Your VAIO Computer
Upgrading Your VAIO Computer
Your computer and memory modules use high precision components and electronic connectors technology. To avoid the
invalidation of your guarantee due to mishandling, we recommend that:
❑ You contact your dealer to install a new memory module.
❑ You do not install it yourself, if you are not familiar with upgrading memory on a computer.
❑ You do not touch the connectors or open the memory panel.
For the type of module and amount of memory installed on your model, refer to the online Specifications.
For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online support
Web site.
133
Upgrading Your VAIO Computer
Adding and Removing Memory
If you want to expand the functionality of your computer, you can increase the memory by installing optional memory modules.
Before you upgrade your computer's memory, read the notes and procedures in the following pages. The number of available
slots depends on the configuration of your model.
Notes on adding/removing memory modules
❑ Be careful when changing memory. Improper installation of memory modules may cause damage to your system. This
damage may void your manufacturer's warranty.
❑ Only use memory modules that are compatible with the computer. If a memory module is not detected by the computer
or Windows becomes unstable, contact your sales dealer or the manufacturer of your memory module.
❑ Electrostatic discharge can damage electronic components. Before touching a memory module, ensure the following:
❑ The procedures described in this document assume familiarity with the general terminology associated with personal
computers and with the safety practices and regulatory compliance required for using and modifying electronic
equipment.
❑ Turn off the computer and disconnect the system from its power source (that is, battery or AC adapter) and from any
telecommunication links, networks, or modems before you open the computer. Failure to do so may result in personal
injury or equipment damage.
❑ Electrostatic Discharge (ESD) can damage memory modules and other components. Install the memory module only
at an ESD workstation. If such a station is not available, do not work in a carpeted area, and do not handle materials
that produce or hold static electricity (cellophane wrappers, for example). Ground yourself by maintaining contact with
an unpainted metal portion of the chassis while performing the procedure.
❑ Do not open the memory module package until you are ready to change the module. The package protects the module
from ESD.
134
Upgrading Your VAIO Computer
❑ Use the special bag delivered with the memory module or wrap the module in aluminum foil to protect it from electrostatic
discharge.
❑ Introducing any liquids or any foreign substances or objects into the memory slots, or other internal components of the
computer, will result in damage to the computer and any repair costs will not be covered by the warranty.
❑ Do not place the memory module in places subject to:
❑ Heat sources such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 95°F (35°C) or less than 41°F (5°C)
❑ High humidity
❑ Handle the memory module with care. To avoid injuries to your hands and fingers, do not touch the edges of the
components and circuit boards inside the computer.
135
Upgrading Your VAIO Computer
Removing and Installing a Memory Module
To change or add a memory module
1
2
3
4
Shut down the computer and disconnect all peripheral devices.
Unplug the computer and remove the battery.
Wait until the computer cools down.
Unscrew the screw at the bottom of the computer.
5
Touch a metal object (such as the connector panel on the back of the computer) to discharge static electricity.
137
Upgrading Your VAIO Computer
8
Slide the memory module into the memory module slot and push it in until it clicks into place.
!
Do not touch any other components on the motherboard.
Make sure to insert the memory module edge with a notch into the memory module slot.
9
Close the module cover and then tighten the screws on the bottom of the computer.
10 Reinsert the battery and turn on the computer.
138
Upgrading Your VAIO Computer
Viewing the Amount of Memory
To view the amount of memory
1
2
3
4
5
Turn on the computer.
Click Start, point to All Programs, and click VAIO Central.
Click the System Information tab in the VAIO Central window.
Double-click the System Information folder.
Double-click the System Information icon.
You can view the amount of system memory. If the additional memory does not appear, repeat the whole procedure and
restart the computer.
140
Precautions
On Handling the LCD Screen
❑ Do not leave the LCD facing the sun. This could damage the LCD. Be careful when using the computer near a window.
❑ Do not scratch the LCD or exert pressure on it. This could cause a malfunction.
❑ Using the computer in low temperature conditions may produce a residual image on the screen. This is not a malfunction.
When the computer returns to normal temperature, the screen returns to normal.
❑ A residual image may appear on the screen if the same image is displayed for a lengthy period of time. The residual image
disappears in a while. You can use a screen saver to prevent residual images.
❑ The screen becomes warm during operation. This is normal and does not indicate a malfunction.
❑ The LCD is manufactured using high-precision technology. You may, however, see tiny black points and/or bright points
(red, blue, or green) that continuously appear on the LCD. This is a normal result of the manufacturing process and does
not indicate a malfunction.
❑ Avoid rubbing the LCD screen. This could damage the screen. Use a soft, dry cloth to wipe the LCD screen.
141
Precautions
On Using the Power Source
❑ See the online Specifications to check the power operation of your model.
❑ Do not share the AC outlet with other power-consuming equipment, such as a photocopier or shredder.
❑ You can purchase a power strip with a surge protector. This device prevents damage to the computer caused by sudden
power surges, in an electrical storm, for example.
❑ Do not place heavy objects on the power cord.
❑ To disconnect the cord, pull it out by the plug. Never pull the cord itself.
❑ Unplug the computer from the AC outlet if you are planning to not use the computer for a long time.
❑ Make sure that the AC outlet is easily accessible.
❑ When the AC adapter is not used, unplug it from the AC outlet.
❑ Use the AC adapter supplied with the computer or genuine Sony products. Do not use any other AC adapter as it may
cause a malfunction.
142
Precautions
On Handling Your Computer
❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type
of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of the computer.
❑ If you drop a solid object or any liquid onto the computer, shut down the computer and then unplug it. You may want to
have the computer checked by qualified personnel before operating it again.
❑ Do not drop the computer or place heavy objects on top of the computer.
❑ Do not place the computer in a location subject to:
❑ Heat sources, such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Moisture or rain
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 95°F (35°C) or less than 41°F (5°C)
❑ High humidity
❑ Do not place electronic equipment near the computer. The electromagnetic field of the computer may cause a
malfunction.
❑ Provide adequate air circulation to prevent internal heat from building up. Do not place the computer on porous surfaces
such as rugs or blankets, or near material such as curtains or draperies that may block its ventilation slots.
❑ The computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs,
relocate the computer a suitable distance away from the set.
❑ Use only specified peripheral equipment and interface cables; otherwise, problems may occur.
143
Precautions
❑ Do not use cut or damaged connection cables.
❑ If the computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In this
case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and contact an
authorized Sony Service Center. To find the nearest center or agent, visit the Sony online support Web site.
❑ Make sure you disconnect the power cord before cleaning the computer.
❑ To avoid losing data if the computer is damaged, back up your data regularly.
144
Precautions
On Using the Built-in MOTION EYE Camera
❑ Do not touch the front mirror plate over the lens of the built-in MOTION EYE camera, as it may make scratches on the
plate and such scratches will appear on the captured images.
❑ Do not let the direct sunlight get into the scope of the built-in MOTION EYE camera regardless of the computer's power
state, as it may cause a malfunction of the camera.
❑ The built-in MOTION EYE camera is disabled while videos or still images are imported from an i.LINK-compatible device
connected to the S400 (i.LINK) connector.
❑ Clean the front mirror plate over the lens of the built-in MOTION EYE camera with a blower brush or a soft brush. If the
lens is extremely dirty, wipe it off with a soft dry cloth. Do not rub the plate, as it is force-sensitive.
On Handling Floppy Disks
❑ Do not open the shutter manually or touch the surface of the floppy disk.
❑ Keep floppy disks away from magnets.
❑ Keep floppy disks away from direct sunlight and other sources of heat.
❑ Keep the floppy disk away from any liquid. Do not let the floppy disk get wet. When you are not using the floppy disk,
always remove it from the floppy disk drive and use a storage case.
❑ If the floppy disk comes with a label, make sure that the label is properly attached. If the edge of the label is curled up,
the label may stick to the inside of the floppy disk drive and cause a malfunction or damage your floppy disk.
145
Precautions
On Handling Discs
❑ Do not touch the surface of the disc.
❑ Do not drop or bend the disc.
❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole,
as shown below:
❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol,
commercially available cleaners, or anti-static spray) which may cause damage to the disc.
❑ For normal cleaning, hold the disc by its edge and use a soft cloth to wipe the surface from the center out.
❑ If the disc is badly soiled, moisten a soft cloth with water, wring it out well, and use it to wipe the surface of the disc from
the center out. Wipe off any remaining moisture with a dry soft cloth.
❑ Never put stickers on discs. This will affect the use of the disc irreparably.
146
Precautions
On Using the Battery Pack
❑ Do not leave the battery pack in temperatures above 140°F (60°C), such as in a car parked in the sun or under direct
sunlight.
❑ Battery life is shorter in a cold environment. This is due to decreased battery efficiency at low temperatures.
❑ Charge the batteries at temperatures between 18°F to 86°F (10°C to 30°C). Lower temperatures require a longer charging
time.
❑ This computer is designed to operate only with genuine Sony batteries.
❑ While the battery is in use or being charged, the battery pack heats up. This is normal and is not cause for concern.
❑ Keep the battery pack away from all sources of heat.
❑ Keep the battery pack dry.
❑ Do not open or try to disassemble the battery pack.
❑ Do not expose the battery pack to any mechanical shock.
❑ If you are not using the computer for an extended period of time, remove the battery pack from the computer to prevent
damage to the battery.
❑ If, after fully charging the battery pack, the battery power is still low, the battery pack may be reaching the end of its life
and should be replaced.
❑ You do not need to discharge the battery before recharging.
❑ If you have not used the battery pack for a considerable amount of time, recharge the battery.
147
Precautions
On Using Headphones
❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic
hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at
pedestrian crossings.
❑ Preventing hearing damage – Avoid using headphones at high volume. Hearing experts advise against continuous, loud
and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use.
On Handling Memory Stick Media
❑ Do not use the media in locations that are subject to static electricity or electrical noise.
❑ Do not touch the Memory Stick media connector with your finger or metallic objects.
❑ Use only the label supplied with the Memory Stick media as a label.
❑ Do not bend, drop, or apply strong shock to the Memory Stick media.
❑ Do not disassemble or modify Memory Stick media.
❑ Do not let Memory Stick media get wet.
❑ Do not use or store Memory Stick media in a location subject to:
❑ Extremely high temperatures, such as in a car parked in the sun
❑ Direct sunlight
❑ High humidity or
❑ Corrosive substances
❑ Use the storage case supplied with the Memory Stick media.
148
Precautions
On Handling the Hard Disk
The hard disk has a high storage density and reads or writes data in a short time. However, it can be easily damaged by
mechanical vibration, shock or dust.
Although the hard disk has the internal safety device to prevent losing data due to mechanical vibration, shock or dust, you
should be careful when handling the computer.
To avoid damaging your hard disk
❑ Do not subject the computer to sudden movements.
❑ Keep the computer away from magnets.
❑ Do not place the computer in a location subject to mechanical vibration or in an unstable position.
❑ Do not move the computer while the power is on.
❑ Do not turn off the power or restart the computer while reading or writing data to disk.
❑ Do not use the computer in a place subject to extreme changes in temperature.
✍
If the hard disk is damaged, the data cannot be restored.
149
Troubleshooting
Troubleshooting
This section describes how to solve common problems you might encounter when using your computer. Many problems have
simple solutions. Try these suggestions before visiting the Sony online support Web site at http://www.sony.com/pcsupport
for customers in USA, at http://www.sony.ca/support for customers in Canada, or at http://www.sony.com/lapcsupport for
customers in Latin American countries or areas.
151
Troubleshooting
Computer
What should I do if my computer won't start?
❑ Make sure the computer is securely plugged into a power source and turned on. Make sure the power indicator shows
the power is on.
❑ Make sure the battery is installed properly and charged.
❑ Make sure the floppy disk drive (if applicable) is empty.
❑ If the computer is plugged into a power strip or uninterruptible power supply (UPS), make sure the power strip or UPS is
plugged into a power source and turned on.
❑ If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness
and contrast controls are adjusted correctly. See the manual that came with your display for details.
❑ Disconnect the AC adapter and remove the battery. Wait three to five minutes. Reattach the AC adapter and reinstall the
battery, and press the power button to turn on the computer.
❑ Condensation may cause the computer to malfunction. If this occurs, do not use the computer for at least one hour.
❑ Remove any extra memory modules you may have inserted since purchase.
❑ Check that you are using the supplied Sony AC adapter. For your safety, use only genuine Sony rechargeable battery
packs and AC adapters, which are supplied by Sony for your VAIO computer.
152
Troubleshooting
What should I do if a BIOS error appears when my computer starts?
If the message "Press <F1> to resume, <F2> to setup" appears at the bottom of the screen
1
Press the F2 key.
The BIOS setup screen appears.
2
3
4
Set the date (month/day/year). Press Enter.
Press the m key to select System Time, and then set the time (hour: minute: second). Press the Enter key.
Press the , key to select the Exit tab, and then press the F9 key.
The message Load default configuration now? appears.
5
6
Select Yes, and press the Enter key.
Select Exit (Save Changes), and press the Enter key.
The message Save configuration changes and exit now? appears.
7
Select Yes, and press the Enter key.
The computer restarts.
If this occurs on a regular basis, contact an authorized Sony Service Center. To find the nearest center or agent, visit the
Sony online support Web site.
153
Troubleshooting
What should I do if the power indicator (Green) lights but my screen does not display
anything when I turn on my computer?
If nothing still appears on your screen after a while
1
Press the power button for more than four seconds to check that the power indicator goes out. Then turn on the computer
again.
2
If nothing still appears on your screen, unplug the AC adapter, remove the battery, and leave the computer for about a
minute. Then plug in the AC adapter, install the battery, and turn on the computer again.
154
Troubleshooting
What should I do if the message "Operating system not found" appears when my
computer starts, and why won't Windows start?
❑ Make sure the computer does not have a "non-bootable" floppy disk in the floppy disk drive (if applicable).
❑ If a non-bootable floppy disk is in the drive:
1
2
Remove the floppy disk.
Restart the computer and confirm that the Microsoft Windows operating system starts properly.
❑ If the Windows operating system still does not start, follow these steps to initialize the BIOS:
1
2
3
4
5
If there is a disk in the floppy disk drive, remove it.
Turn off the computer.
Remove any peripheral devices connected to the computer.
Restart the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears.
6
7
Press the , key to select the Exit menu.
Press the F9 key.
The message Load default configuration now? appears.
8
9
Select Yes, and press the Enter key.
Select Exit (Save Changes), and press the Enter key.
The message Save configuration changes and exit now? appears.
10 Select Yes, and press the Enter key.
The computer restarts.
155
Troubleshooting
What should I do if my computer or software stops responding?
❑ It is best to turn off the computer using the Turn Off Computer option on the Microsoft Windows Start menu, located on
the taskbar. Using other methods, including those listed below, may result in loss of unsaved data.
❑ Click Start, point to Turn Off Computer, and then click Turn Off.
❑ If the computer does not turn off, press the Ctrl+Alt+Delete keys simultaneously. When the Windows Task Manager
window appears, click Turn Off from the Shut Down menu.
When the Windows Security window appears, click Shut Down.
❑ If the computer still does not turn off, press and hold the power button or slide and hold the power switch until the computer
turns off.
❑ If the computer stops responding while playing a CD or DVD, press the Ctrl+Alt+Delete keys simultaneously. You can
turn off the computer from the Windows Task Manager.
❑ Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the power button or switch may cause
loss of data.
❑ Remove the AC adapter and battery.
❑ Try reinstalling the software.
❑ Contact the software publisher or designated provider for technical support.
156
Troubleshooting
Why won't my computer enter Standby or Hibernate mode?
The computer may become unstable if the operating mode is changed before the computer completely enters Standby or
Hibernate.
To restore the computer to normal operating stability
1
2
Close all open programs.
Restart the computer. Follow these steps:
1
2
3
Press the Windows key.
Press the U key.
Press the R key to select restart.
3
If the computer does not restart, follow these steps:
1
Press the Ctrl+Alt+Delete keys simultaneously.
The Windows Task Manager or Windows Security window appears.
2
When the Windows Task Manager window appears, press and release the Alt key to highlight the menu bar, press
the , key to select Shut Down, and then follow step 3 and 4.
When the Windows Security window appears, press the S key to shut down.
3
4
Press the Enter key.
Press the R key to select restart.
4
If this procedure does not work, press and hold the power button or slide and hold the power switch until the computer
turns off.
157
Troubleshooting
Why doesn't the computer start or the power button does not work when the battery
indicator is flashing?
❑ This symptom could be due to the battery pack not being installed properly. To resolve this symptom, switch off the
computer and remove the battery pack. Then install the battery pack to the computer again. For details, see Installing
❑ If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the
battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online
support Web site.
Why does a window appear to notify of incompatibility of the battery pack or improper
connection to the computer and an operating mode shift to Hibernate?
❑ This symptom could be due to the battery pack not being installed properly. To resolve this symptom, switch off the
computer and remove the battery pack. Then install the battery pack to the computer again. For details, see Installing
❑ If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the
battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online
support Web site.
158
Troubleshooting
Why is the sound of my computer's fan so loud?
The computer's fan may be running at a high speed to cool the CPU. By lowering the CPU speed, you also lower the speed
and noise level of the computer's fan. You can use the power schemes to lower the CPU speed.
*
To lower the CPU speed using the power schemes
1
2
Click Start and then Control Panel.
Click Performance and Maintenance, and click Power Options.
The Power Options Properties window appears.
3
Select Portable/Laptop in the Power schemes box.
4
5
*
Click Apply.
Click OK.
Available on selected models only.
Why does the System Properties window display a slower CPU speed than the
maximum?
This is normal. Because the computer's CPU utilizes a type of CPU speed controlling technology for power conservation
purposes, System Properties may display the CPU's current speed instead of the maximum speed.
Why don't my changes appear on the computer screen (LCD)?
You may need to refresh the computer screen. Press and hold the Windows key, and press D twice.
159
Troubleshooting
What should I do if I start my computer and the message "System Disabled" appears and
Windows does not start?
If you enter a wrong power-on password three times consecutively, the Onetime Password window appears and Windows
does not start. Press the power button for more than four seconds to check that the power indicator goes off. Wait for 10 or
15 seconds, then restart the computer and enter the correct password. When entering the password, check that the Num
lock indicator and Caps Lock indicator are off. If any are lit, press the Num Lk key or the Caps Lock key to turn off the
indicator before entering the password.
What should I do if my game software does not work or it keeps crashing?
❑ Check the web site of the game if there are any patches or updates to download.
❑ Make sure you have installed the latest video driver.
❑ On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is
not guaranteed.
What should I do if I cannot remember the password?
If you have forgotten the password, contact an authorized Sony Service Center to cancel it. A cancellation fee will be charged.
To find the nearest center or agent, visit the Sony online support Web site.
160
Troubleshooting
What should I do if I cannot use my computer as a VAIO Media or Windows Media
Connect server?
To use your computer as a VAIO Media or Windows Media Connect server
1
Click Start, point to All Programs and Norton Internet Security, and click Norton Internet Security.
The Norton Internet Security 2005 software is launched.
2
Click Status & Settings in the left pane under Norton Internet Security.
The System Status list is displayed in the right pane.
3
4
5
6
Click Personal Firewall and then Configure.
Click the Advanced tab and then General.
Deselect the UPNP Port 1900 Block Rule check box.
Click OK.
Why does it take time before my computer starts?
If Norton Internet Security's Personal Firewall is active, it may take some time before the Desktop screen appears due to
network security checkups.
161
Troubleshooting
System Security
This section provides information about keeping your computer operating smoothly and protecting against potential threats
to the computer's security.
How can I protect my computer against security threats, such as viruses?
The Microsoft Windows operating system is preinstalled on the computer. The best way to protect the computer against
security threats, such as viruses, is to download and install the latest Windows updates regularly.
You can get important Windows updates by doing one of the following:
❑ The Automatic Updates feature — This feature automatically searches for and delivers updates directly to the computer
whenever you are connected to the Internet.
❑ The Windows Updates web site — This site enables you to download computer updates without turning on the Automatic
Updates feature.
The computer must be connected to the Internet before you can receive updates.
162
Troubleshooting
To use the Automatic Updates feature
1
2
Connect to the Internet.
Click the Automatic Updates icon on the taskbar.
The Automatic Updates Setup Wizard appears.
3
Click Next, and follow the on-screen instructions to set up automatic or scheduled updates.
To visit the Windows Updates web site
1
2
Connect to the Internet.
Type http://windowsupdate.microsoft.com/ in the address bar of your browser.
The Microsoft Windows Update and Security Warning windows appear.
3
4
In the Security Warning window, click Yes to install and run Windows Update.
In the Microsoft Windows Update window, select an installation type, and follow the on-screen instructions.
163
Troubleshooting
How do I keep my preinstalled antivirus software updated?
You can keep the preinstalled Norton Internet Security software program current with the latest updates from Symantec
Corporation.
To download and install the latest security update
1
Double-click the Norton Internet Security icon on the taskbar. If you have not previously registered the antivirus
software, a series of information wizards appear.
1
2
Follow the on-screen instructions to complete each wizard.
Double-click the Norton Internet Security icon again.
The Norton Internet Security window appears.
If you have previously registered this antivirus software, the Norton Internet Security window automatically appears.
2
Follow the on-screen instructions to select and download updates.
164
Troubleshooting
Battery
How do I know when the battery is charged?
When is the computer using AC power?
When the computer is directly connected to the AC adapter, it uses AC power, even if a battery is installed.
When should I recharge the battery?
❑ When the battery level falls below 10 percent.
❑ When both the battery and power indicators blink.
❑ When you have not used the battery for a long time.
When should I replace the battery?
If the battery power is still low after charging it, the battery may be reaching the end of its life and should be replaced.
Should I be concerned that the installed battery is warm?
No, it is normal for the battery to be warm when it is powering the computer.
165
Troubleshooting
Can my computer enter Hibernate mode while using battery power?
The computer can enter Hibernate mode while using battery power, but some software programs and peripheral devices
prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering
Hibernate mode, save your data frequently to avoid losing data. See Using Hibernate Mode (page 128) for information on
how you can manually activate Hibernate mode.
Why doesn't my computer enter Hibernate mode?
You may first need to enable Hibernate mode. Follow these steps:
1
2
3
Click Start and then Control Panel.
Click Performance and Maintenance.
Click Power Options.
The Power Options Properties window appears.
4
5
Select the Hibernate tab.
Click to check the box next to Enable hibernation.
166
Troubleshooting
Built-in MOTION EYE Camera
Why does the viewer window show no images or poor-quality images?
❑ Make sure that the CAMERA OFF indicator is unlit.
❑ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software
application is using the camera, exit the application before using the built-in MOTION EYE camera.
❑ The video memory of the computer may have become insufficient for displaying images from the built-in MOTION EYE
camera. Lowering the resolution or reducing the colors of the LCD might help.
❑ The viewer window may show some noises, for example horizontal lines, if you view a rapid-moving object. This is normal
and does not indicate a malfunction.
❑ If the problem persists, restart the computer.
Why are captured images poor in quality?
❑ The images captured under the fluorescent lamp may show reflection of the light.
❑ A dark portion in captured images may appear as a noise.
❑ If the front mirror plate over the lens is dirty, you cannot take a clear shot. Clean the lens. See On Using the Built-in
167
Troubleshooting
Why do captured images contain dropped frames and audio interruptions?
❑ The effect settings on your software application may have caused dropped frames. See the help file on your software
application for more information.
❑ There may be more software applications running than your computer can handle. Exit the applications that you are not
currently using.
❑ The power management function of your computer is activated. Check the CPU performance.
Why does Movie playback show dropped frames when my computer is running on the
battery?
The battery is running out of power. Connect the computer to an AC power source.
Why is the video input from the built-in MOTION EYE camera suspended for a few
seconds?
The video input may be suspended for a few seconds if
❑ a shortcut key with the Fn key is used.
❑ the CPU load increases.
This is normal and does not indicate a malfunction.
168
Troubleshooting
Why can't I use the built-in MOTION EYE camera?
❑ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software
application is using the camera, exit the application before using the built-in MOTION EYE camera.
❑ If the problem persists, you must reinstall the driver software for the camera. Proceed as follows to reinstall the driver
software.
1
2
3
4
5
6
Click Start and then Control Panel.
Click the Performance and Maintenance icon.
Click the System icon.
Click Device Manager on the Hardware tab.
Double-click Imaging devices.
Right-click Sony Visual Communication Camera VGP-VCC1 and click Update Driver.
169
Troubleshooting
Internet
Why doesn't my modem work?
❑ Make sure the telephone cable is securely plugged into the Modem port on the computer and the wall jack.
❑ Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone.
❑ Make sure the telephone number the program is dialing is correct.
❑ Make sure the software you are using is compatible with the computer's modem. (All preinstalled Sony programs are
compatible.)
❑ Make sure that the modem is the only device connected to your phone line.
❑ Check the following setting:
1
2
3
4
5
Click Start and then Control Panel.
Click Printers and Other Hardware.
Click Phone and Modem Options.
On the Modems tab, check that your modem is listed.
On the Dialing Rules tab, check the location information is correct
170
Troubleshooting
Why is my modem connection slow?
The computer is equipped with a V.92/ V.90 compatible modem. Many factors may influence modem connection speed,
including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think
your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP),
follow these steps:
❑ Ask your telephone company to verify your telephone line is free of any line noise.
❑ If your problem is fax-related, make sure there are no problems with the fax machine you are calling and that it is
compatible with fax modems.
❑ If you are having a problem connecting with your ISP, make sure the ISP is not experiencing technical problems.
❑ If you have a second telephone line, try connecting the modem to that line.
171
Troubleshooting
Networking
Why can't my computer connect to a wireless LAN access point?
❑ Connection availability is affected by distance and obstructions. You may need to move the computer away from
obstructions or closer to any access point you may be using.
❑ Make sure the WIRELESS or WIRELESS LAN switch is on and the WIRELESS LAN indicator is lit on the computer.
❑ Make sure power to the access point is on.
❑ Check the following setting:
1
2
3
4
5
6
7
Click Start and then Control Panel.
Click Network and Internet Connections.
Click Network Connections.
Right-click Wireless Network Connection.
Click Properties.
Click the Wireless Network tab.
Make sure the access point is displayed in the Available networks.
❑ Make sure the encryption key is correct.
172
Troubleshooting
Why can't I access the Internet?
❑ Check the access point settings. See the instructions supplied with the access point.
❑ Make sure the computer and the access point are connected to one another.
❑ Move the computer away from obstructions or closer to any access point you may be using.
❑ Make sure the computer is properly configured for Internet access.
Why is the data transfer speed slow?
❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other
factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed,
move the computer away from obstructions or closer to any access point you may be using.
❑ If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other
devices are communicating via the access point.
❑ If your access point interferes with other access points, change the access point channel. See your access point
instructions for more information.
How do I avoid data transfer interruptions?
❑ When the computer is connected to an access point, data transfer interruptions may occur when using large files or if the
computer is in close proximity to microwaves and cordless telephones.
❑ Move the computer closer to the access point.
❑ Make sure the access point connection is intact.
❑ Change the access point channel. See your access point manual for more information.
173
Troubleshooting
What are channels?
❑ Wireless LAN communication occurs on divided frequency bands known as channels. Third-party wireless LAN access
point channels may be preset to different channels from Sony devices.
❑ If you are using a wireless LAN access point, see connectivity information contained in your access point instructions.
When I change the encryption key, the network connection stops. What should I do?
Two computers with built-in wireless LAN may loose a peer-to-peer network connection if the encryption key is changed. You
can either change the encryption key back to the original profile or re-enter the key on both computers so the key matches.
174
Troubleshooting
Bluetooth Technology
Why can't other Bluetooth devices discover my computer?
❑ Make sure both devices have the Bluetooth feature enabled.
❑ If the Bluetooth indicator is off, turn on the WIRELESS switch.
❑ You cannot use the Bluetooth functionality when the computer is in a power saving mode. Return to normal mode, then
turn on the WIRELESS switch.
❑ The computer and the device may be too far apart. Wireless Bluetooth technology works best when the devices are within
32 feet (10 meters) of each other.
Why can't my computer discover other Bluetooth devices?
If the connected device is also connected to other devices, it may not appear in the Bluetooth Utility software or you may not
be able to communicate with the device.
Why can't I find the Bluetooth device with which I want to communicate?
❑ Check that the Bluetooth functionality of the device with which you want to communicate is on. See the other device's
manual for more details.
❑ If the device with which you want to communicate is already communicating with another Bluetooth device, it may not be
found or it may not be able to communicate with the computer.
❑ To allow other Bluetooth devices to communicate with the computer, right-click the Bluetooth icon
on the taskbar and
select Device Properties and Security from the menu to open the Device properties and Security window. Then,
check if proper security modes are selected on the Security tab. For details on the security modes, see the help file on
the Bluetooth Utility software.
For more information on the Bluetooth Device window, see Communicating with Another Bluetooth Device (page 67).
175
Troubleshooting
Why can't other Bluetooth devices connect to my computer?
❑ Make sure the other device is authenticated.
❑ The computer may not allow connections from other devices. To enable Bluetooth device connections, follow these steps:
1
2
Right-click the Bluetooth icon
on the taskbar.
Select Device Properties and Security from the menu.
The Device properties and Security window appears.
3
4
Check if Discoverability mode, Connectability mode, and Pairing mode are selected on the Security tab.
Click OK.
❑ The data transfer distance can be shorter than 32 feet (10 meters) depending on existing obstacles between the two
devices, on radio wave quality, on the operating system or the software used. Try to move the computer or to place both
devices closer.
❑ If the device with which you want to communicate is already communicating with another Bluetooth device, it may not be
found or it may not be able to communicate with the computer.
❑ Check that the Bluetooth functionality of the device with which you want to communicate is on. See the other device's
manual for more details.
176
Troubleshooting
Why is my Bluetooth connection slow?
❑ The data transfer speed depends on the obstacles and/or the distance between the two devices, but also on the radio
wave quality, on the operating system or the software used. Try to move the computer or try to place the two devices
closer.
❑ The 2.4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices. Bluetooth
devices incorporate technology that minimizes interference from other devices using the same wavelength, however,
communication speed and connection range may be reduced. Interference from other devices may also stop
communication altogether.
❑ Connection availability is affected by distance and obstructions. You may need to move the computer away from
obstructions or closer to the device to which it is connected.
❑ Identify and remove obstacles between the computer and the device to which it is connected.
❑ Note that due to limitations of the Bluetooth standard, large files may occasionally be corrupted during continuous transfer
due to electromagnetic interference from the environment.
What should I do if the message requesting authentication appears?
The target Bluetooth enabled device is requesting connection authentication. Mutual authentication is required to enable
Bluetooth communications with this device.
Why can't I connect to service supported by the target Bluetooth device?
Connection is only possible for services also supported by the computer with the Bluetooth functionality. For more details,
see the help file on the Bluetooth Utility software.
177
Troubleshooting
Can I use a device with Bluetooth technology on airplanes?
With Bluetooth technology, the computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and
airplanes, may have restrictions on the use of Bluetooth devices, due to radio interference. Check with facility staff to verify
that use of the Bluetooth feature on the computer is permitted.
Why can't I connect to a Bluetooth device by specifying its IP address on a Personal Area
Network (PAN)?
The Bluetooth utility software uses Dynamic Host Configuration Protocol (DHCP) to assign IP addresses to active wireless
devices. If you specify a fixed IP address for the device to which you want to connect, the utility cannot assign a dynamic IP
address to the device and fails. Do not specify IP addresses when using a PAN.
Why can't I use the Bluetooth functionality when I log on to my computer as a limited user?
The Bluetooth functionality may not be available to users with limited rights on the computer. Log on to the computer with a
user with administrator rights.
Why can't I connect to a Bluetooth device in Personal Area Network mode?
If the device to which you want to connect supports Bluetooth communication in Personal Area Network User mode only, you
cannot establish a connection from your computer.
Why can't I use the Bluetooth Utility software when I switch a user?
If you switch a user without logging off from your system, the Bluetooth Utility software will not work successfully. Make sure
to log off before switching a user. To log off from your system, click Start and then Log Off.
178
Troubleshooting
CDs and DVDs
Why does my computer freeze when I try to read a disc?
The disc the computer is trying to read may be dirty or damaged. Follow these steps:
1
2
3
Restart the computer by clicking Start, Turn Off Computer, and Restart.
Eject the disc from the optical disc drive.
Examine the disc for dirt or damage. If the disc is dirty, see On Handling Discs (page 145) for instructions on how to
clean it.
What should I do if the drive tray won't open?
❑ Make sure the computer is on.
❑ Press the drive eject button.
❑ If the drive eject button does not work, click Start and then My Computer. Right click the optical disc drive icon, and select
Eject from the shortcut menu.
❑ If none of the above options work, insert a thin, straight object (such as a paper clip) in the manual eject hole near the
drive eject button.
❑ Try restarting the computer.
179
Troubleshooting
What should I do if the optical disc drive isn't playing my CD or DVD properly?
❑ Make sure the disc was inserted into the optical disc drive with the label facing up.
❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions.
❑ If the CD or DVD is dirty or damaged, the computer will stop responding. Follow these steps:
1
Restart the computer by pressing the Ctrl+Alt+Delete keys, and selecting Restart from the Shut Down menu of the
Windows Task Manager window.
2
3
Remove the CD or DVD from the optical disc drive.
Check the disc for dirt or damage. If you need to clean the disc, see On Handling Discs (page 145) for instructions.
❑ If you are playing a CD or DVD and cannot hear sound, follow these steps:
❑ Double-click the Volume icon on the taskbar, and click to cancel the Volume Control Mute All and Wave Mute check
boxes.
❑ Check the volume setting in the audio mixer.
❑ If you are using external speakers, check the volume settings on the speakers and the connections between the
speakers and the computer.
❑ Make sure the CD audio feature is enabled and the correct driver software is installed. Follow these steps:
1
2
3
Click Start and then Control Panel.
Click Performance and Maintenance.
Click System.
The System Properties window appears.
4
Select the Hardware tab, and click Device Manager in the Device Manager box.
A window with a listing of the computer's hardware devices appears.
If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the
drivers.
180
Troubleshooting
5
6
7
Double-click the optical disc drive device to open the submenu.
Double-click the listed drive, and select the Properties tab.
Click to select the Enable digital CD audio for this CD-ROM device check box, if it is not selected.
You can confirm the driver software by selecting the Driver tab, and clicking Driver Details.
8
Click OK to close the window.
❑ Make sure an adhesive label was not attached to the CD or DVD. Adhesive labels can come off while the disc is in the
optical disc drive and damage the drive or cause it to malfunction.
❑ If a region code warning appears, the disc may be incompatible with the optical disc drive. Check the DVD package to
make sure the region code is compatible with the optical disc drive.
❑ If you notice condensation on the computer, do not use the computer for at least one hour. Condensation can cause the
computer to malfunction.
❑ Make sure the computer is running on AC power supply and try the disc again.
181
Troubleshooting
What should I do if I cannot write to CD?
❑ Do not launch any software application or allow any to launch automatically, not even a screen saver.
❑ Do not use the keyboard.
❑ Do not use a CD-R/RW disc that has a label affixed to it. This could cause a write error or other damage.
What should I do if I cannot write to DVD?
This Q & A entry applies to selected models only. See the online Specifications to see whether your model is equipped with
an optical disc drive capable of DVD writing.
❑ Are you using the correct DVD recordable media?
❑ Check which DVD recordable format is compatible with the computer's built-in DVD recorder (DVD-R / DVD-RW / DVD+R
/ DVD+RW). Note the possibility that some brands of DVD recordable media do not work.
❑ The preinstalled software on the computer does not support copying DVD movies. Macrovision or a similar video
protection technology prevents users from copying DVD movies. Copying a DVD movie would be a copyright infringement
and therefore illegal.
182
Troubleshooting
Display
Why did the computer screen (LCD) go blank?
❑ The computer screen may go blank if the computer has lost power or has entered a power saving mode (Standby or
Hibernate). If the computer is in LCD (Video) Standby mode, press any key to activate the computer screen. See Using
❑ Make sure the computer is plugged into a power source and is on. The power indicator on the computer will be on if the
computer is on.
❑ If the computer is using battery power, make sure the battery is installed properly and is charged. See Using the Battery
❑ If the display mode is set to external display, use the Fn+F7 key combination. See Combinations and Functions with
Why can't I view the entire DVD video display on a TV screen?
The display resolution may not be properly set. It is recommended that you adjust the display resolution to 1024 x 768 or
smaller, depending on the size of the external display screen.
How do I adjust the image on the TV screen?
Use the controls on your external display to adjust the image. See the help guide that accompanied your display for more
information.
183
Troubleshooting
How do I change the video resolution on the TV screen?
❑ The video may not appear on the entire TV screen if the computer resolution is set larger than 1024 x 768. Adjust the
video resolution to 1024 x 768 or smaller.
❑ If you are using the AV Out jack, plug the audio-video (AV) cable into the computer before you start the computer.
❑ To change the video resolution, follow these instructions:
1
2
3
Right-click the desktop, and select Properties from the shortcut menu.
Select the Settings tab.
Move the screen resolution slider to the left to reduce the size and to the right to increase the size of the video
resolution.
What should I do if the screen does not display a video?
❑ If the external display is selected for the output destination with the Fn+F7 keys and the external display is disconnected,
you cannot display a video on your screen.
❑ In such a case, stop video playback, press the Fn+F7 keys to change the output destination to your screen, and then
restart video playback.
What should I do if the screen is dark?
Press the Fn+F6 keys to brighten the screen.
184
Troubleshooting
What should I do if the brightness of the screen changes?
The brightness of your screen when adjusted with the Fn+F5/F6 keys is temporary and this adjustment is overridden by the
setting on the VAIO Power Management tab when another power scheme is selected.
To save this preference for the brightness
✍
To do the following procedure, you must have administrator rights on the computer.
1
2
3
4
5
6
Click Start and then Control Panel.
Click Performance and Maintenance.
Click Power Options.
On the Power Schemes tab, select the desired power scheme from the Power schemes list.
On the VAIO Power Management tab, select No change for LCD Brightness.
Click OK.
The preference for the brightness adjusted with the Fn+F5/F6 keys is saved and your screen brightness remains unchanged
regardless of operating conditions.
What should I do if the external display (or TV) does not display anything?
If you change the log-on user with the Fast User Switching function after the computer started, you will not be able to select
a display by pressing the Fn+F7 keys.
185
Troubleshooting
Printing
Why can't I print a document?
❑ Make sure the printer is on, and the printer cable is securely connected to the ports on the printer and computer.
❑ Make sure the printer is compatible with the Windows operating system installed on the computer.
❑ You may need to install the printer driver software before you use the printer. See the manual that accompanied the printer
for more information.
❑ If the printer is not functioning after the computer resumes from a power saving mode (Standby or Hibernate), then restart
the computer.
❑ If the bidirectional communication functions are provided with your printer, disabling the functions on the computer may
enable printing. Follow these steps:
1
2
3
4
5
6
7
Click Start and then Control Panel.
Click Printers and Other Hardware.
Click Printers and Faxes.
Right-click an unused printer and select Properties.
Click the Ports tab.
Click to cancel the Enable bidirectional support check box.
Click OK.
This change to the settings disables the bidirectional communication functions of the printer, such as data transfer, status
monitoring, and remote panel.
When your printer is connected to the multi function bay docking station, check the multi function bay docking station to
see if it is connected to an AC power source.
187
Troubleshooting
Speakers
Why won't my speakers work?
❑ Make sure the speakers are properly connected and the volume is turned up loud enough to hear sound.
❑ Your speakers may not be designed for computer use.
❑ If the speakers have a mute button, set the button to off.
❑ If the speakers have a volume control, make sure the volume is turned up loud enough to hear sound.
❑ If you have connected an audio cable to the Headphones jack, disconnect the cable and use the speaker cable that was
supplied with the speakers.
❑ If you are using battery power, make sure the battery is installed properly and is charged.
❑ If the speakers require external power, make sure the speakers are connected to a power source. See the manual that
came with the speakers for more information.
Why can't I hear sound from my speakers?
❑ If the computer is using battery power, make sure the battery is properly installed and is charged.
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See that
program's help guide for more information.
❑ Your speakers may be set to mute, the volume setting may be too low, or the audio option may be disabled.
❑ Check the volume controls in Windows.
188
Troubleshooting
Pointing Device
What should I do if the pointing device does not work?
❑ Try restarting the computer. Follow these steps:
1
2
3
Press the Windows key.
Press the U key. The Turn off computer window opens.
Press the R key to restart the computer.
❑ If the computer does not restart, follow these steps:
1
2
3
4
Press the Ctrl+Alt+Delete keys simultaneously. The Windows Task Manager window appears.
Press and release the Alt key to highlight the menu bar, and press the , key to select Shut Down.
Press the Enter key.
Press the R key to restart the computer
If you still cannot restart the computer, press and hold the power button to turn off the computer.
❑ If the pointer does not move while playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and
restart the computer.
❑ If you are still experiencing problems, make sure another mouse is not installed.
❑ You may have disabled the pointing device without connecting a mouse to the computer. See Using the Pointing Device
189
Troubleshooting
How do I change the left and right button assignments?
If the computer is interpreting a single-click as a double-click, you may want to change the button assignments. Follow these
steps:
1
2
3
4
5
Click Start and then Control Panel.
Click Printers and Other Hardware.
Click Mouse.
Click the Buttons tab.
Select your preferences in the Pad Buttons or Stick Buttons box, and then click Apply to install your settings.
You may need to use the Tab key and the M and m keys to make your selections.
6
Click OK to close the window.
190
Troubleshooting
Keyboard
What should I do if the keyboard configuration is wrong?
❑ The language layout of the computer's keyboard is specified on the sticker on the box. If you choose a different regional
keyboard when you complete the Windows setup, the key configuration will be mismatched.
❑ To change the keyboard configuration, follow these steps:
1
2
3
Click Start and then Control Panel
Click Date, Time, Language and Regional Options.
Change the settings as desired.
What should I do if I cannot enter certain characters with the keyboard?
If you cannot enter U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated. Check that the Num lock indicator is
off. If the Num lock indicator is on, press the Num Lk key to turn it off before entering these characters.
191
Troubleshooting
Floppy Disks
Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is
connected?
The computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port.
If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not
appear, follow these steps:
1
2
3
4
5
Close all programs that were accessing the floppy disk drive.
Wait for the LED indicator on the floppy disk drive to turn off.
Push the eject button to remove the disk, and disconnect the USB floppy disk drive from the computer.
Reconnect the floppy disk drive by inserting the USB connector (with the USB icon facing upward) into the USB port.
Restart the computer by clicking Start, Turn Off Computer, and then Restart.
Why is the drive unable to write data to a floppy disk?
❑ Make sure the floppy disk is properly inserted in the drive.
❑ If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can
either use a floppy disk that is not write-protected or disable the write-protect feature.
192
Troubleshooting
PC Cards
Why doesn't my PC Card work?
❑ Make sure the PC Card is inserted properly. See Inserting a PC Card (page 43) for more information.
❑ Make sure the PC Card is compatible with the Microsoft Windows operating system installed on the computer.
❑ See the instructions that accompanied your PC Card. You may need to install driver software if you are not using a Sony
PC Card.
Why doesn't my computer recognize attached devices?
For some PC Cards, if you alternate between normal power operation and the Standby or Hibernate modes while the card is
inserted into the PC Card slot, the computer may not recognize the PC Card or the connected device. Restart the computer.
Why can't I insert my PC Card?
❑ Make sure you are inserting the card correctly. See Inserting a PC Card (page 43) for more information.
❑ You may not be able to use some PC Cards or some functions of the PC Card with the computer. Check the manual that
accompanied your PC Card for more information on its use.
193
Troubleshooting
Audio/Video
Why can't I use the DV camera recorder?
You may not be able to use the DV camera recorder, and the message DV equipment seems to be disconnected or turned
off may appear because the i.LINK cable is not securely plugged into the ports on the computer or camera. Unplug the
connectors, and plug them in again. See Connecting an i.LINK Device (page 112) for more information.
i.LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection. The i.LINK connection
may vary, depending on the software applications, operating system, and compatible i.LINK devices. All products with an
i.LINK connection may not communicate with each other. See the manual that came with your compatible i.LINK device for
information on operating conditions and proper connection. Before connecting compatible i.LINK PC peripherals to your
system, such as CD-RW or hard disk drive, confirm their operating system compatibility and required operating conditions.
194
Troubleshooting
Memory Stick Media
Why can't I open my image files?
You may need to reformat your Memory Stick media.
Formatting Memory Stick media erases all data, including music data, previously saved to it. Before you reformat Memory
Stick media, back up important data and confirm that the media does not contain files you want to keep.
1
2
Copy the data from the Memory Stick media onto the computer's hard disk to save data or images.
Format the Memory Stick media using the Memory Stick Formatter software preinstalled on the computer. For
instructions about formatting a Memory Stick media, see the help file on the Memory Stick Formatter software.
Why can't I save music files onto my Memory Stick media?
❑ Copyright protected music cannot be checked out to any Memory Stick media other than MagicGate Memory Stick media.
❑ Using recorded music requires permission of the copyright holders.
❑ Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources.
Can I copy images from a digital video camera using Memory Stick media?
Yes, and you can view video clips that you have recorded with Memory Stick media-compatible video camera recorders.
195
Troubleshooting
Peripherals
What should I do if I cannot connect a USB device?
❑ If applicable, check the USB device is switched on and using its own power supply. For example, if you are using a digital
camera, check the battery is charged. If you are using a printer, check the power cable is connected properly to the AC
outlet.
❑ Try using a different USB port on the computer. The driver could be installed to the specific port you used the first time
you connected the device.
❑ Check the manual provided with the USB device. You may need to install software before you connect the device.
❑ Try connecting a simple, low-powered device such as a mouse to test that the port is working at all.
❑ USB hubs may prevent a device from working because of the distribution of power. We recommend you connect the
device directly to the computer without a hub.
196
Troubleshooting
Multi Function Bay Docking Station
Why can't I use the devices connected to the multi function bay docking station?
Make sure to use the AC adapter supplied with the multi function bay docking station to connect the docking station to a power
source. The multi function bay docking station does not work on the battery installed in the computer.
Why can't I use the device connected to the printer port?
The printer port
printer only.
on the multi function bay docking station is internally connected to the USB and should be used for a
Why can't I use the TFT/DVI monitor connected to the DVI-D port?
The DVI-D port is enabled only when a model with the ATI video controller is attached to the multi function bay docking station.
197
Troubleshooting
Why can't I print a document?
❑ Make sure that the printer driver supports Windows XP.
Ask the manufacturer of your printer for the driver that supports Windows XP.
❑ The printer port
on the multi function bay docking station is internally connected to the USB. Proceed as follows to
check the printer port settings.
1
2
3
4
5
6
7
Click Start and then Control Panel.
Click the Printers and Other Hardware icon.
Click the Printers and Faxes icon.
Right-click the printer to select Properties.
Click the Ports tab.
Check if the check box for USB001 is selected. If another check box is selected, click the box for USB001.
Click OK.
If the above procedure does not work, right-click the printer and select Delete on the window in step 3 above to delete
the printer. Then, install the printer driver once again.
198
Troubleshooting
❑ If the bidirectional communication functions are provided with your printer, disabling the functions on the computer may
enable printing. Proceed as follows:
1
2
3
4
5
6
7
Click Start and then Control Panel.
Click the Printers and Other Hardware icon.
Click the Printers and Faxes icon.
Right-click the printer to select Properties.
Click the Ports tab.
Click the check box for Enable bidirectional support to deselect it.
Click OK.
!
This change to the settings will disable the bidirectional communication functions of your printer, such as data transfer, status monitoring, and remote
panel.
❑ Check the physical connections between the multi function bay docking station and printer, the AC adapter and the power
cord, and the power cord and an AC outlet, and then restart the computer.
Why does an error message appear when I press the UNDOCK button or select Undock
Computer from the Start menu?
When any device inserted or connected to the multi function bay docking station is in use, you cannot disconnect the
computer form the docking station. Save unsaved data, exit applications using such devices, and then try again.
If the above does not work, shut down the computer and disconnect it from the multi function bay docking station.
199
Support Options
Support Options
The section contains information on where to go for answers to questions about your computer and the preinstalled software.
Sony Support Information
See the following sources for answers in the sequence listed below.
1
2
3
4
VAIO Computer Documentation
This on-screen User Guide (this manual) and the printed Welcome mat provide detailed information on how to maximize
your computer's capabilities and solve common problems.
Program Guides and Help Files
The preinstalled programs on your computer may be supplied with individual help guides. These guides are stored on the
hard disk as on-screen Help files. You can find the Help files from the Help menu under the specific program.
Operating System Online Support
Your computer comes preinstalled with a Microsoft Windows operating system. For operating system support, you can
Sony Computing Support
This service provides instant access to information on commonly encountered problems. Type a description of the
problem and the Knowledge Database searches for the corresponding solutions online. You can visit the Sony online
support Web site at http://www.sony.com/pcsupport for customers in USA, at http://www.sony.ca/support for customers
in Canada, or at http://www.sony.com/lapcsupport for customers in Latin American countries or areas.
5
VAIO Update
When your computer is connected to the Internet, VAIO Update automatically notifies you when critical software and
security information is posted on the support web site. Click the VAIO Update notice to open the VAIO Support web site
and view the information.
200
Support Options
For users in Latin American countries or areas
Customer Information Center
If you do not find the information you are looking for at our site, you may call Sony directly. In order to receive the fastest and
most efficient services, please have the following information readily available:
1
2
Your VAIO computer model
You can find it at the lower right corner of the display on the laptops, and in the same place on the front panel of the CPU
on the desktops.
Your computer's serial number
You can find it on the back of the laptops and on the back of the CPU on the desktops; the serial number is the last 7
digits of the number below the barcode.
3
4
5
The operating system on your computer
The hardware component or the software program that is causing you the problem
A brief description of the problem
201
Support Options
In order to contact a Sony technical support representative, please call the following numbers:
❑ In Argentina:
(011) 6770-SONY (7669)
❑ In Mexico:
In Mexico City: 5002-9819
In the Mexican Republic: 01-800-759-7669
❑ In Colombia:
01-800-550-7000
❑ In Peru:
0-801-1-7000 or 595-0200
❑ In Chile:
Sony answers: 800-261-800
From cellular phones: 02-754-6333
❑ In Venezuela:
0-800-1-SONY-00 (0-800-1-7669-00)
❑ In Panama:
800-2050
202
Support Options
Program Support Information
Depending on the computer model and particular configuration you purchased, your computer may not include all of the
software programs listed below.
Adobe® Photoshop® Elements, Photoshop® Album, Premiere®, Reader®
Adobe Systems Inc.
❑ For users in USA and Canada
Web Site http://www.adobe.com/support
Telephone 800-685-3652
America Online® (Broadband or Dial-Up)
America Online, Inc.
❑ For users in USA and Canada
Web Site http://www.aol.com
AOL® Instant Messenger™
America Online, Inc.
❑ For users in USA and Canada
Web Site http://www.aim.com
203
Support Options
Click to DVD™ software
Sony Electronics Inc.
At the touch of a button, Click to DVD software allows you to automatically burn DVDs from a digital video (DV) device.
Create DVDs by capturing video content straight from a DV device or by importing video from stored files — and you can
also edit the video. Create DVD photo albums and slide shows with picture files or by importing pictures from a digital still
camera. What's more, you can give a professional look to your DVDs by adding chapter menus, backgrounds, and menu
screens. You are only a few clicks away from your own DVDs!
❑ For users in USA
Web Site http://www.sony.com/pcsupport
Telephone 888-4-SONY-PC (888-476-6972)
❑ For users in Canada
Web Site http://www.sony.ca/support
❑ For users in Latin American countries or areas
Web Site http://www.sony.com/lapcsupport
Telephone 888-4-SONY-PC (888-476-6972)
204
Support Options
DVgate Plus™ software
Sony Electronics Inc.
Connect a compatible digital video camera to your computer's i.LINK® port and capture video clips and still images. Edit
clips from your video, add new clips, and combine clips into new movie segments. Save your movies back to your digital
video camera or in a variety of popular file formats.
❑ For users in USA
Web Site http://www.sony.com/pcsupport
Telephone 888-4-SONY-PC (888-476-6972)
❑ For users in Canada
Web Site http://www.sony.ca/support
❑ For users in Latin American countries or areas
Web Site http://www.sony.com/lapcsupport
Telephone 888-4-SONY-PC (888-476-6972)
Google Toolbar™
Google, Inc.
❑ For users in USA and Canada
Web Site http://toolbar.google.com/help.html
205
Support Options
Intel® PROSet
Intel Corporation
❑ For Users in USA and Canada
Microsoft® Office Basic Edition, Office Professional Edition, Office Small Business Edition, 60-Day Trial Version
of Microsoft® Office 2003
!
The Microsoft Office 2003 60-Day Trial software included with this computer system is intended for evaluation purposes only. The software has been
installed and you must activate the software before you can use it. Product activation procedures will be detailed during initial launch of the software;
activation requires Internet access. This software has an expiration date of 60 days from date of first use, at which time the software will operate under
reduced-functionality mode, limiting end-user options and operations.
Microsoft Corp.
❑ For users in USA and Canada
Web Site http://support.microsoft.com
Microsoft® Internet Explorer, Movie Maker, Media Player, Works
Microsoft Corp.
❑ For users in USA and Canada
Web Site http://support.microsoft.com
206
Support Options
MoodLogic
MoodLogic, Inc.
❑ For users in USA and Canada
Web Site http://www.moodlogic.com/support
E-mail [email protected]
Netscape® Internet Service
America Online, Inc.
❑ For users in USA and Canada
Web Site http://isp.netscape.com/help
Telephone 866-541-8233
Norton Internet Security™
Symantec Corporation
❑ For users in USA and Canada
Web Site http://www.symantec.com/techsupp
207
Support Options
PictureGear Studio™ software
Sony Electronics Inc.
PictureGear Studio still image management software displays still images from your hard drive or a Sony digital still
camera. The still images appear in a convenient light-table format so that you can easily view the contents of an entire
folder, create your own photo albums, and make prints.
❑ For users in USA
Web Site http://www.sony.com/pcsupport
Telephone 888-4-SONY-PC (888-476-6972)
❑ For users in Canada
Web Site http://www.sony.ca/support
❑ For users in Latin American countries or areas
Web Site http://www.sony.com/lapcsupport
Telephone 888-4-SONY-PC (888-476-6972)
Quicken® New User Edition
Intuit Inc.
❑ For users in USA and Canada
208
Support Options
ROXIO DigitalMedia®
Sonic Solutions
❑ For users in USA and Canada
Web Site http://support.sonic.com/
SonicStage® software
Sony Electronics Inc.
The SonicStage jukebox software program gives you all the tools you need to manage music on your computer.
SonicStage software sports high-quality digital audio storage, a sleek player skin design, and audio CD burning capability.
❑ For users in USA
Web Site http://www.sony.com/pcsupport
Telephone 888-4-SONY-PC (888-476-6972)
❑ For users in Canada
Web Site http://www.sony.ca/support
❑ For users in Latin American countries or areas
Web Site http://www.sony.com/lapcsupport
Telephone 888-4-SONY-PC (888-476-6972)
209
Support Options
SonicStage® Mastering Studio software
Sony Electronics Inc.
Use SonicStage® Mastering Studio software to record songs from analog records or cassette tapes into your computer
and output them to CD-R or CD-RW discs or audio files in WAV format.
❑ For users in USA
Web Site http://www.sony.com/pcsupport
Telephone 888-4-SONY-PC (888-476-6972)
❑ For users in Canada
Web Site http://www.sony.ca/support
❑ For users in Latin American countries or areas
Web Site http://www.sony.com/lapcsupport
Telephone 888-4-SONY-PC (888-476-6972)
SpySubtract®
InterMute, Inc.
❑ For users in USA and Canada
210
Support Options
VAIO® Action Setup
Sony Electronics Inc.
VAIO Action Setup manages the settings for your computer's shortcut keys.
❑ For users in USA
Web Site http://www.sony.com/pcsupport
Telephone 888-4-SONY-PC (888-476-6972)
❑ For users in Canada
Web Site http://www.sony.ca/support
❑ For users in Latin American countries or areas
Web Site http://www.sony.com/lapcsupport
Telephone 888-4-SONY-PC (888-476-6972)
211
Support Options
VAIO® Central
Sony Electronics Inc.
VAIO Central provides a central location that gathers resources to configure your VAIO computer and view your
computer's configuration and specifications.
❑ For users in USA
Web Site http://www.sony.com/pcsupport
Telephone 888-4-SONY-PC (888-476-6972)
❑ For users in Canada
Web Site http://www.sony.ca/support
❑ For users in Latin American countries or areas
Web Site http://www.sony.com/lapcsupport
Telephone 888-4-SONY-PC (888-476-6972)
212
Support Options
VAIO Media™ software
Sony Electronics Inc.
VAIO Media™ software brings multimedia to your network, enabling you to share music, video, and still image files
between your VAIO® computers. You can set up one or more VAIO computers as "media servers," which store your
multimedia files and make them available to other compatible VAIO computers on your wired or wireless network.
❑ For users in USA
Web Site http://www.sony.com/pcsupport
Telephone 888-4-SONY-PC (888-476-6972)
❑ For users in Canada
Web Site http://www.sony.ca/support
❑ For users in Latin American countries or areas
Web Site http://www.sony.com/lapcsupport
Telephone 888-4-SONY-PC (888-476-6972)
213
Support Options
VAIO® Support Central
Sony Electronics Inc.
VAIO Support Central provides an easy to navigate solution to common support needs, such as VAIO Documentation,
product specifications, serial number, model name, service tag information, survey, registration, etc.
❑ For users in USA
Web Site http://www.sony.com/pcsupport
Telephone 888-4-SONY-PC (888-476-6972)
❑ For users in Canada
Web Site http://www.sony.ca/support
❑ For users in Latin American countries or areas
Web Site http://www.sony.com/lapcsupport
Telephone 888-4-SONY-PC (888-476-6972)
214
Support Options
VAIO® Update
Sony Electronics Inc.
The VAIO Update utility helps you keep your VAIO® computer up to date by regularly checking the Sony Online Support
Web site for important software updates and information for your specific VAIO computer model.
❑ For users in USA
Web Site http://www.sony.com/pcsupport
Telephone 888-4-SONY-PC (888-476-6972)
❑ For users in Canada
Web Site http://www.sony.ca/support
❑ For users in Latin American countries or areas
Web Site http://www.sony.com/lapcsupport
Telephone 888-4-SONY-PC (888-476-6972)
215
Support Options
VAIO® Wireless Utility
Sony Electronics Inc.
The VAIO Wireless Utility walks you through setting up your wireless network connection and offers useful diagnostic
tests to help keep your wireless network running smoothly.
❑ For users in USA
Web Site http://www.sony.com/pcsupport
Telephone 888-4-SONY-PC (888-476-6972)
❑ For users in Canada
Web Site http://www.sony.ca/support
❑ For users in Latin American countries or areas
Web Site http://www.sony.com/lapcsupport
Telephone 888-4-SONY-PC (888-476-6972)
216
Support Options
VAIO Zone™ software
Sony Electronics Inc.
VAIO Zone software provides an effortless way to browse and enjoy pictures, music, and video files on your computer,
all through an elegant, next-generation interface. You can even enjoy media content stored on other VAIO® computers
on your network. On VAIO computer models with a recordable DVD drive, VAIO Zone enables you to record video and
slide shows of pictures to DVD. On VAIO computer models with a built-in TV tuner, VAIO Zone includes a complete
personal video recorder, enabling you to record TV programs and burn them to DVD.
❑ For users in USA
Web Site http://www.sony.com/pcsupport
Telephone 888-4-SONY-PC (888-476-6972)
❑ For users in Canada
Web Site http://www.sony.ca/support
❑ For users in Latin American countries or areas
Web Site http://www.sony.com/lapcsupport
Telephone 888-4-SONY-PC (888-476-6972)
WinDVD® software for VAIO® computers
InterVideo, Inc.
❑ For users in USA and Canada
Telephone 510-651-0888
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