Soleus Air Sg Wac 12hce User Manual

Model  
SG-WAC-12HCE  
Electronic Heat & Cool Window A/C  
Operating Instructions  
ELECTRICAL REQUIREMENTS  
The electrical ratings for your air conditioner are listed on the model and serial  
number label located on the front left side of the unit (when facing the front).  
Specific electrical requirements are listed in the chart below. Follow the  
requirements below for the type of plug on the power supply cord.  
Power Supply Cord  
NEMA 6-20P  
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
Do not remove the ground prong.  
Do not use an adapter  
Do not use an extension cord.  
Failure to follow these instructions can result in death,  
fire, or electrical shock  
Recommended Ground Method  
For your personal safety, this air conditioner must be grounded. This air conditioner is equipped with a 3 prong power  
supply cord with a grounded plug. To minimize the possibility of electrical shock, the cord must be plugged into a 3 prong  
outlet and grounded in accordance with all local codes and ordinances. If a 3 prong outlet is not available, it is the cus-  
tomer’s responsibility to have a properly grounded 3 prong outlet installed by a qualified electrician.  
Copies of the standards listed may be obtained from:  
It is the customer’s responsibility:  
National Fire Protection Association  
To contact a qualified electrician  
One Batterymarch Park  
Quincy, Massachusetts 02269  
To assure that the electrical installation is adequate  
and in conformance with the National Electrical Code,  
ANSI/NFPA 70 - latest edition, and all local codes and  
ordinances.  
LCDI Power Cord and Plug  
This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord that is required  
by UL. This power supply cord contains state-of-the-art electronics that sense leakage current. If the cord is damaged  
and leakage occurs, power will be disconnected from the unit.  
The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly. To test the plug:  
1. Plug power cord into a grounded 3 prong outlet  
2. Press RESET (on some units a green light will turn on).  
3. Press the TEST Button, the circuit should trip and cut all power to the air conditioner (on some units a green light  
may turn off.  
4. Press the RESET button for use. You will hear a click and the A/C is not ready for use.  
NOTES:  
The RESET (A) button must be engaged for proper use.  
The power supply cord must be replaced if it fails to trip when the TEST button (B) is pressed and the unit fails to  
reset.  
Do not use the power supply cord as an ON/OFF switch. The power supply cord is designed as a protection device.  
A damaged power supply cord must be replaced with a new power  
supply cord from Soleus Air Powered by Gree.  
The power supply cord contains new user serviceable parts. Open-  
ing the tamper-resistant case voids all warranty and performance  
claims.  
NOTE: Your units power cord and plug may differ from the one shown.  
3
PARTS LIST  
TOOLS NEEDED  
Large Flathead Screwdriver  
Tape Measurer  
Adjustable Wrench or Pliers  
Pencil  
Level  
Socket Wrenches  
Phillips Head Screwdriver  
Non-Hardware Packing List  
Window Air Conditioner  
AAA Batteries (2)  
Top Mounting Rail  
Foam Top Mounting Rail Seal Strip  
Accordion Panels (2)  
Side Retainer (2)  
Window Sash Seal  
Foam Seal for Bottom Rail  
Owner’s Manual  
Location Requirements  
When installing the unit, make sure that the cabinet louvers (A) are not obstructed. Air must be able to pass freely  
through the cabinet louvers to provide adequate cooling.  
4
SPECIFICATIONS  
Noise level is measured at a distance of 3.28 ft away from the front of the unit in cooling mode.  
Power consumption is measured when the fan runs at the highest speed setting.  
These specifications are for reference only. For actual data, please refer to the rating label on the back of the unit.  
Model  
SG-WAC-12HCE  
Power Supply (Ph/V/Hz)  
Rated Cooling Capacity (BTU/h)  
Rated Heating Capacity (BTU/h)  
Cooling Power Input (Watts)  
Heating Power Input (Watts)  
Rated Current Cooling (Amperage)  
Rated Current Heating (Amperage)  
EER  
1/230~208/60Hz  
12,000/11,600  
11,000/8,700  
1230/1180  
3575/2765  
5.5/5.9  
16/14.6  
9.8/9.8  
Noise Level dB(A)  
59  
CFM  
280  
Dehumidifying Capacity  
Product Dimensions (W” x H” x D”)  
Package Dimensions (W” x H” x D”)  
Net/Gross Weight (Lbs)  
62.4 Pints per day  
22.625 x 15.375 x 24  
25.625 x 17 x 27.25  
91.3/110  
Refrigerant Type  
Plug Type  
R-410A  
NEMA 6-20P  
DISCLAIMER  
ALL INFORMATION AND THE TECHNICAL SPECIFI-  
CATIONS PRESENTED IN THIS USER’S MANUAL  
ARE THE PRESENTATION OF THE MANUFAC-  
TURER. SOLEUS INTERNATIONAL HAS NOT CON-  
DUCTED INDEPENDENT TEST TO THE INFORMA-  
TION AND THE SPECIFICATIONS PRESENTED  
HEREWITHIN.  
5
INSTALLATION & ASSEMBLY INSTRUCTIONS  
Window Preparation  
Please read all instructions prior to installing your air conditioner. Two people are recommended to install this product. If  
a new electrical outlet is required, have the outlet installed by a qualified electrician before installing the unit.  
Before installing the unit, check the dimensions of your window to make sure the air conditioner will fit. This unit is made  
to fit inside a standard double-hung window. Make sure the window is in good shape and able to firmly hold the needed  
screws. If not, make repairs prior to installing the unit.  
Model  
SG-WAC-12HCE  
15 3/8”  
22 5/8”  
16 1/4”  
27”  
Unit Height  
Unit Width  
Min. Window Opening Height  
Min. Window Width  
Max Window Width  
39”  
Storm Window Requirements  
A storm window frame will not allow the air conditioner to tilt properly which in turn will keep it from draining properly. To  
adjust for this, attach a board or piece of wood to the sill. The board or wood piece should have a depth of at least 1 1/2”.  
Make sure the board or piece of wood is approximately 1/2” higher than the storm window frame. This will allow the air  
conditioner to tilt enough for proper drainage. (See FIG. 2).  
FIG. 1  
FIG. 2  
SASH  
SASH  
Board or wood piece must  
be approximately 1/2” higher  
than the storm window frame  
for proper drainage  
Storm window frame or  
obstruction  
Storm window frame  
or obstruction  
Prior to Installing the Air Conditioner  
1. Check for anything that could block airflow. Check the area outside of the window for things such as shrubs, trees, or  
awnings. Check the inside area to make sure curtains, drapes, or blinds will not prevent proper airflow.  
2. Check the available electrical outlet. The power supply must be the same as shown on the unit serial nameplate  
(located on the left side of the unit, near the front faceplate). Be sure the outlet is close enough for the power cord to  
reach.  
3. Carefully unpack the air conditioner. Remove all packing material and make sure the floor is protected when remov-  
ing. Due to the large size of this air conditioner, two people should move the unit together.  
When handling the unit, be careful to avoid cuts from  
the sharp metal edges and aluminum fins on the front  
and rear coils.  
6
INSTALLATION & ASSEMBLY INSTRUCTIONS - WINDOW MOUNTING  
REMOVE CHASSIS  
1. Pull down the front panel and remove the filter (FIG. 1 below)  
2. Lift the front panel upwards to remove and place to the side.  
FIG. 2  
FIG. 1  
3. Locate the four faceplate screws and remove. These screws will need to be re-installed prior to mounting the air con-  
ditioner (FIG. 2 above)  
4. After removing the screws, gently pull away the faceplate from the air conditioner cabinet (FIG. 3 & 4).  
FIG. 3  
FIG. 4  
5. Remove the two control panel screws from the front panel (FIG 5).  
FIG. 5  
7
INSTALLATION & ASSEMBLY INSTRUCTIONS - WINDOW MOUNTING  
REMOVE CHASSIS  
6. Remove the shipping screws from the top of the unit and the sides of the cabinet if installed (FIG 6 & 7).  
FIG. 6  
FIG. 7  
7. Hold the cabinet while pulling on the base handle to carefully remove the unit. Do not pull or lift near the top of the  
unit (FIG 8).  
FIG. 8  
8
ASSEMBLY & INSTALLATION (CONT.)  
7. Attach foam adhesive seal along the bottom of the cur-  
tain bottom channel. FIG 9  
Top Angle Rail and Side Bracket Installation  
1. Place the air conditioner on a hard flat surface.  
2. Locate the foam gasket and top angle rail  
3. Attach the foam gasket to the top angle.  
FIG. 8  
FIG. 9  
4. Install top angle side to cabinet rail using the #10 3/8”  
Pan Head Phillips screws as shown in FIG 7.  
Foam Gasket and Top  
FIG. 7  
Placing the Cabinet Inside the Window  
1. Open the window and place the cabinet in the middle  
of the window sill.  
2. Make sure the bottom rail is seated over the window  
sill as shown below. Bring the window down temporar-  
ily behind the top angle rail to hold the cabinet in place.  
SILL  
5. Insert top and then bottom of right-hand curtain into the  
top and angle rails on the cabinet.  
STOOL  
ANGLE  
3. Fasten cabinet to window sill (B) using three #10 x 1/2”  
pan-head Phillips screws (A). Pre-drill holes if needed.  
6. Extend right-hand curtain outward to insert the #10 x  
1/4” pan-head Phillips screw, screw curtain into middle  
hole of the cabinet. Repeat for left side. FIG 8  
9
ASSEMBLY & INSTALLATION (CONT.)  
Extend the Accordion Panels  
1. Carefully raise the window to expose the accordion  
panel and panel frame. Loosen the locking screws so  
the accordion panels slide easily. Pre-drill 3/32” holes if  
needed.  
2. Extend each panel to completely fill the width of the  
window. Tighten the locking screws when the panels  
are fully extended.  
Install the Window Lock and Sash Seal  
1. Trim the sash seal to fit the width of the window. Insert  
the sash seal into space between the upper and lower  
sashes.  
2. Attach the right angle safety lock as shown below. Do  
this for both sides.  
10  
ASSEMBLY & INSTALLATION (CONT.)  
Installing the Chassis into the Cabinet  
THRU-THE-WALL INSTALLATION  
1. Team lift (two people) the air conditioner chassis and  
carefully slide it into the cabinet. Let the front of the air  
conditioner hang out approximately 6”.  
NOTE: Consult local building codes prior to installation  
and/or a qualified carpenter.  
2. CAUTION: DO NOT PUSH ON THE CONTROLS OR  
FINNED COILS.  
3. Be sure the chassis is firmly seated in the back of the  
cabinet.  
4. Insert all screws removed during window installation  
and reattach the front face plate, front panel, and the  
air filter. Use the REMOVE CHASSIS instructions and  
figures 1-6 for reference.  
Select the Wall Location  
This air conditioner has a slide-out chassis, so that it can  
be installed through an outside wall as specified below:  
MAX WALL THICKNESS: 10.5”  
IMPORTANT: The side louvers must never be blocked.  
NOTE: All parts needed for Thru-The-Wall Installation are  
provided, except a wood frame, shims, and 10 wood  
screws (10-1” long minimum). Select a wall surface that:  
1. Does not support major structural loads such as the  
frame construction at ends of windows, and under  
truss-bearing points, etc.  
2. Does not have plumbing or wiring inside.  
3. Is near existing electrical outlets, or where another out-  
let can or will be installed.  
4. Does not have objects blocking the air vents which  
limits cooling.  
5. Allows unblocked airflow from the rear and sides of the  
air conditioner.  
Prepare the Wall  
1. Prepare the wall in frame construction (including brick  
and stucco veneer). Working from inside the room, find  
the wall stud that is nearest the center of the installa-  
tion area.  
2. Cut a hole on each side of the center stud.  
3. Measure between the inside edges of every other stud  
as shown below.  
FIG. 1  
11  
ASSEMBLY & INSTALLATION - THRU-THE-WALL (CONT.)  
Carefully measure and cut an opening with the following  
dimensions depending on your model (FIG. 1 & 2).  
NOTE: If wall thickness is 8-1/2” or more, add aluminum  
flashing over the bottom of the frame opening to assure  
water is unable to enter the area between the inner and  
outer wall.  
WIDTH “X” = inside model plus twice the thickness of the  
framing material used.  
HEIGHT “Y” = inside model height plus twice the thickness  
of framing material used.  
Model  
SG-WAC-12HCE  
Inside Frame Height  
Inside Frame Width  
16” plus twice the thickness of the  
wood used to build the frame.  
22 5/8” plus twice the thickness of  
the wood used to build the frame.  
FIG. 2  
Prepare and Install the Cabinet  
1. Slide the chassis from the cabinet. Refer back to the  
REMOVE CHASSIS instructions and FIG. 1-6 in the  
WINDOW MOUNTING SECTION.  
2. Place the cabinet into the opening with the bottom rail  
resting firmly on the bottom board of the wood frame.  
3. Position the cabinet so it is tilted properly for water re-  
moval as seen below.  
4. Build a wooden frame with the INSIDE dimensions of  
your model listed above (Measure twice). The frame  
depth should be the same as the wall thickness. Fill in  
extra space from the opening to the studs with wood  
spacers as shown below.  
5. Nail the spacers to the studs. They should be flush with  
the dry wall.  
FIG. 1  
4. Secure the bottom rail to the wood frame with two large  
1” (2.5 cm) long wood screws as shown below.  
FIG. 2  
12  
ASSEMBLY & INSTALLATION - THRU-THE-WALL (CONT.)  
Refer to the SUPPORT BRACKET ASSEMBLY in the  
MASONRY CONSTRUCTION  
WINDOW MOUNTING section to assemble the support  
brackets. A wooden strip nailed to the outside wall should  
be used in conjunction with the angled sill support brack-  
ets.  
1. Cut or build a wall opening in the masonry wall similar  
to the frame construction (refer to the THRU-THE-  
WALL installation for a wall thickness greater than 8  
1/2”)..  
2. Secure the cabinet in place using masonry nails, or  
masonry anchor screws. Or, build a frame using the  
instructions found in the THRU-THE-WALL installation  
section.  
FIG. 3  
3. Make sure the masonry above the cabinet is supported  
well. Use the existing holes in the cabinet or additional  
drilled holes to fasten the cabinet at various positions.  
Make sure that the side louvers are clear of any ob-  
structions.  
Support  
Bracket  
4. Install the exterior cabinet support brackets according  
to the SUPPORT BRACKET INSTALLATION instruc-  
tions in the THRU-THE-WALL installation section.  
Caulk or flash with aluminum if needed. This will pro-  
vide a tight seal around the top and sides of the cabi-  
net.  
5. For a more aesthetically pleasing installation, apply  
wood trim molding around the sides of the cabinet with-  
out obstructing the side louvers.  
Wooden Strip  
5. Screw or nail the cabinet to the wooden frame using  
shims if the frame is oversized, to eliminate possible  
noise. Remember to maintain proper slope for water  
elimination.  
FIG. 4  
6. Install the chassis into the cabinet by following the  
steps described in the WINDOW MOUNTING section.  
OPTIONAL: Caulking and installation of the trim on the  
interior wall may be done if desired. Caulk the openings  
around the top and sides of the cabinet and all sides of the  
wood sleeve to the opening.  
NOTE: See the WINDOW MOUNTING instructions for the  
bottom rail seal location.  
13  
USING YOUR AIR CONDITIONER  
Electronic Control Panel & Remote Control  
1. Power Button: Turns the air conditioner on and  
off  
2. Digital Display: Displays the current room tem-  
perature or the amount of time left on the timer.  
Shows the Set Temp when setting the tempera-  
ture. Shows the Timer Set when setting the timer.  
The once the timer and/or temperature are set,  
the display will change to show the current room  
temperature. To see the set temperature again,  
simply press either of the Temp/Delay /▼  
buttons.  
This display always shows the room  
temperature except when setting  
the Set temperature or the Timer.  
When the light is on the unit is in  
temperature or timer set mode.  
3. Temperature Set: Use these buttons on the con-  
trol panel and remote to increase or decrease the  
Set Temperature (the desired room temperature)  
in cooling or energy saver mode. The SET light  
will light up when setting the temperature  
Light Indicates the  
Timer is set.  
Air Conditioner Controls  
4. Timer Set: Use these buttons on the control  
panel and remote to set the Timer. Each press of  
the Timer (DELAY) buttons will increase or de-  
crease the timer. For timer instructions see #7.  
5. Fan Speed & Auto Fan: Use the fan speed but-  
tons to change the fan speed. Choose between  
low, medium, high, and Auto. When using the re-  
mote control, press the AUTO button to turn auto  
mode on and off and the FAN+ and FAN– buttons  
to select low, medium, or high fan speed.  
1-24Hr Timer  
Timer Increase  
Timer  
Decrease  
Auto Fan On  
Mode Button  
6. Mode Button: Press the mode button to cycle  
through the various modes: Cooling, Energy  
Saver, Heat, and Fan only.  
Increase Fan Speed  
Power Button  
Decrease  
Fan Speed  
Increase/  
Decrease  
7. Auto-on Timer: When the air conditioner is off, it  
can be set to automatically turn on in 1-24 hours  
at the previous set mode and fan setting. To set  
the Auto-on Timer, press the DELAY button on  
the unit or remote control. Each touch of the /▼  
on the unit or the +/- buttons on the remote will  
change the timer setting in 1 hour intervals. The  
SET light will turn on while setting.  
Temperature  
Remote Control  
Normal Operating Sounds  
You may hear a pinging noise caused by water  
hitting the condenser, on rainy days, or when the  
humidity is high. This design feature helps re-  
move moisture and improve efficiency.  
Auto-off Timer: When the air conditioner is on, it  
can be set to automatically turn off in 1-24 hours.  
To se the Auto-off Timer, press the DELAY button  
on the unit or remote control. Each ouch of the /  
on the unit or the +/- buttons on the remote will  
change the timer setting in 1 hour intervals. The  
SET light will turn on while setting.  
You may hear the thermostat click when the com-  
pressor cycles on and off.  
Water will collect in the base pan during rain or  
days of high humidity. The water may overflow  
and drip from the outside part of the unit.  
To see the remaining time, press the DELAY  
Button. To change the timer setting use the  
/on the unit or the +/- buttons on the  
remote.  
The fan may run even when the compressor is  
not on.  
To cancel the timer, press the DELAY button  
until the SET light turns off.  
14  
USING YOUR AIR CONDITIONER (Cont.)  
Heat Mode: Use the Heat mode at Low, Med,  
High or Auto Fan Speed for heating. Use the  
temperature /buttons to set the desired  
temperature between 64°F and 86°F in 1°F  
increments.  
Freezing Conditions: This is a cooling only air  
conditioner. It is not designed for freezing outdoor  
conditions. It must not be used in freezing outdoor  
conditions.  
For Normal Heating - Set the Mode to Heat  
and the Fan to High or Med with the  
termperature set in the middle.  
Remote Control: To ensure proper operation  
when using the remote control, aim the remote  
directly at the signal receiver on the air condi-  
tioner.  
For Maximum Heating - Set the Mode to Heat  
and the Fan to High with a lower set  
temperature.  
The remote control has a signal range up to  
20 feet.  
For Quieter & Nighttime Heating - Set the  
Mode to Heat and the Fan to Low with the  
temperature set in the middle.  
Make sure nothing is blocking the remote con-  
trol signal from being received by the air con-  
ditioner.  
Energy Saver Mode - Controls the Fan  
Make sure the batteries are installed correctly  
and still have power.  
On - The fan will cycle on and off with the  
compressor. This results in winder variations of  
room temperature and humidity. Normally used  
with the room is unoccupied. NOTE: The fan my  
continue to run for a short time after the compres-  
sor cycles off.  
Cooling Mode: Use the COOL mode at Low, Me-  
dium, High, or Auto Fan speed when cooling is  
needed. Use the temperature /buttons to set  
the desired temperature between 64°F and 86°F.  
Once the temperature is set, the compressor  
will cycle on and off to keep the room  
temperature at the set temperature level. The  
lower the set thermostat temperature, the  
cooler the room will become. The higher the  
set thermostat temperature, the warmer the  
room will become.  
Off - The fan runs all the time in fan or cooling  
mode.  
Fan Only Mode: Use Fan Only mode at Low,  
Med, or High fan speed to provide air circulation  
and filtering without cooling. Since fan only setting  
do not provide cooling, a Set temperature cannot  
be entered. The room temperature will appear in  
the display.  
For Normal Cooling - Set the Mode to Cool  
and the Fan to High or Med with the  
termperature set in the middle.  
NOTE: Auto Fan Speed cannot be used in Fan  
Only mode.  
For Maximum Cooling - Set the Mode to Cool  
and the Fan to High with a lower set  
temperature.  
Loss of Power Protection: If power to the air  
conditioner is lost or interrupted, the air condi-  
tioner will automatically re-start in the setting last  
used prior to power loss. If the Timer was set to  
automatically turn the air conditioner off or on, it  
will resume countdown at the amount time left  
prior to power loss. You may need to set a new  
time if desired.  
For Quieter & Nighttime Cooling - Set the  
Mode to Cool and the Fan to Low with the  
temperature set in the middle.  
NOTE: If the air conditioner is off and is then  
turned on while set to a Cool setting or if  
turned from a fan setting to a Cool setting, it  
may take approximately 3 minutes for the  
compressor to start and cooling to begin.  
Air Direction: Use the lever near on the front air  
vents to adjust the direction of the airflow. You  
can direct the airflow left or right only. The lever is  
located on the right side of the air vent.  
15  
USING YOUR AIR CONDITIONER (Cont.)  
Freezing Conditions: This is a cooling only air  
conditioner. It is not designed for freezing outdoor  
conditions. It must not be used in freezing outdoor  
conditions.  
Fan Only Mode: Use Fan Only mode at Low,  
Med, or High fan speed to provide air circulation  
and filtering without cooling. Since fan only setting  
do not provide cooling, a Set temperature cannot  
be entered. The room temperature will appear in  
the display.  
Remote Control: To ensure proper operation  
when using the remote control, aim the remote  
directly at the signal receiver on the air condi-  
tioner.  
NOTE: Auto Fan Speed cannot be used in Fan  
Only mode.  
The remote control has a signal range up to  
20 feet.  
Loss of Power Protection: If power to the air  
conditioner is lost or interrupted, the air condi-  
tioner will automatically re-start in the setting last  
used prior to power loss. If the Timer was set to  
automatically turn the air conditioner off or on, it  
will resume countdown at the amount time left  
prior to power loss. You may need to set a new  
time if desired.  
Make sure nothing is blocking the remote con-  
trol signal from being received by the air con-  
ditioner.  
Make sure the batteries are installed correctly  
and still have power.  
Cooling Mode: Use the COOL mode at Low, Me-  
dium, High, or Auto Fan speed when cooling is  
needed. Use the temperature /buttons to set  
the desired temperature between 64°F and 86°F.  
Air Direction: Use the lever on the front air vents  
to adjust the direction of the airflow. You can di-  
rect the airflow left, right, up or down. The lever is  
located on the right side of the air vent.  
Once the temperature is set, the compressor  
will cycle on and off to keep the room  
temperature at the set temperature level. The  
lower the set thermostat temperature, the  
cooler the room will become. The higher the  
set thermostat temperature, the warmer the  
room will become.  
For Normal Cooling - Set the Mode to Cool  
and the Fan to High or Med with the  
termperature set in the middle.  
For Maximum Cooling - Set the Mode to Cool  
and the Fan to High with a lower set  
temperature.  
For Quieter & Nighttime Cooling - Set the  
Mode to Cool and the Fan to Low with the  
temperature set in the middle.  
NOTE: If the air conditioner is off and is then  
turned on while set to a Cool setting or if  
turned from a fan setting to a Cool setting, it  
may take approximately 3 minutes for the  
compressor to start and cooling to begin.  
Energy Saver Mode - Controls the Fan  
On - The fan will cycle on and off with the  
compressor. This results in winder variations of room  
temperature and humidity. Normally used with the  
room is unoccupied. NOTE: The fan my continue to  
run for a short time after the compressor cycles off.  
Off - The fan runs all the time in fan or cooling mode.  
16  
Cabinet Cleaning  
To clean the air conditioner cabinet:  
CARE AND CLEANING  
Clean your air conditioner to keep it looking new  
and to minimize dust build up.  
Unplug the air conditioner to prevent shock or  
a fire hazard. The cabinet and front panel of  
the air conditioner may be dusted with an oil-  
free cloth or washed with a cloth dampened in  
a solution of warm water and mild liquid soap.  
Rinse thoroughly with a damp cloth and wipe  
dry.  
Air Filter Cleaning  
The air filter should be checked at least once  
every month to see if it needs cleaning. Trapped  
particles and dust can build up in the filter and  
may decrease airflow as well as cause the  
cooling coils to accumulate frost. To clean the air  
filter:  
Never use harsh cleaners, wax or polish on  
the cabinet front.  
Be sure to wring excess water from the cloth  
before wiping around the controls. Excess  
water in or around the controls may cause  
damage to the air conditioner.  
1. Remove the filter by pulling down on the in-  
dents of the filter door on the front of the unit.  
(See FIG. 13)  
2. Wash the filter using liquid dish soap and  
warm water. Rinse the filter thoroughly. Gen-  
tly shake the filter to remove excess water.  
Winter Storage  
3. Let the filter dry completely before placing it  
into the air conditioner.  
4. If you do not wish to wash the filter, you may  
vacuum the filter to remove the dust and  
other particles.  
To store the air conditioner when it is not in use  
for an extended period of time, remove it care-  
fully from the window according to the installation  
instructions and cover it with plastic or place it in  
the original box  
.
FIG. 13  
Wear and Tear  
To minimize wear and tear on the air condi-  
tioner, always wait at least 3 minutes before  
changing modes. This will help prevent the  
compressor from overheating and the circuit  
breaker from tripping.  
17  
TROUBLESHOOTING  
PROBLEM  
POSSIBLE CAUSES  
SOLUTIONS  
The Air Conditioner will not start  
The air conditioner is unplugged  
Make sure the air conditioner is  
plug is pushed completely into the  
outlet  
Check the house fuse/circuit  
breaker box and replace the fuse  
or reset the breaker.  
The fuse is blown/circuit breaker is  
tripped.  
The unit will automatically re-start  
when power is restored.  
There is a protective time delay  
(approx. 3 minutes) to prevent  
tripping of the compressor  
Power Failure  
overload. For this reason, the unit  
may not start normal cooling for 3  
minutes after it is turned back on.  
Press the RESET button located  
on the power cord plug.  
If the RESET button will not stay  
engaged, discontinue use of the  
air conditioner and contact a  
qualified service technician.  
The current interrupter device is  
tripped.  
The Air Conditioner does not cool  
as it should  
Airflow is restricted  
Make sure there are no curtains,  
blinds, or furniture blocking the  
front of the air conditioner  
Lower the set thermostat tempera-  
ture  
The temperature control may not be  
set correctly.  
The air filter is dirty  
Clean the filter. See the Cleaning  
and Care Section of the manual.  
Please allow time for the room to  
cool down after turning on the air  
conditioner.  
The room may be too warm  
Check for open furnace registers  
and cold air returns  
Cold air is escaping  
The Cooling Coils are frozen  
See “Air Conditioner Freezing Up”  
below.  
The Air Conditioner is freezing up  
Ice blocks the air flow and stops the air  
conditioner from cooling the room  
Set the MODE dial to HIGH FAN  
or HIGH COOL and set the ther-  
mostat to a higher temperature  
The Remote Control is not working The batteries are inserted incorrectly  
Check the position of the batteries.  
Replace the batteries  
The batteries may be dead  
18  
TROUBLESHOOTING (CONT.)  
PROBLEM  
POSSIBLE CAUSES  
SOLUTIONS  
Water is dripping outside  
Hot and Humid weather.  
This is normal  
Water is dripping inside the room  
Water collects in the base pan  
The air conditioner is not correctly  
tilted outside.  
For proper water drainage, make  
sure the air conditioner is slightly  
tilted downward from the front of  
the unit to the rear.  
Moisture removed from the air is  
draining into the base pan.  
This is normal for a short period in  
areas with low humidity and nor-  
mal for a longer period in areas  
with high humidity.  
Digital Display reads “F1”, “F2”, or A sensor has failed  
Contact customer service  
“FJ”  
19  
WARRANTY  
One Year Limited Warranty  
Soleus International, Inc. warrants the accompanying Soleus Air Powered by Gree Air Conditioner to be free of defects  
in material and workmanship for the applications specified in its operation instruction for a period of ONE (1) year  
from the date of original retail purchase in the United States.  
If the unit exhibits a defect in normal use, Soleus International will, at its option, either repair or replace it, free of  
charge within a reasonable time after the unit is returned during the warranty period.  
As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a  
copy of the original purchase invoice.  
THIS WARRANTY DOES NOT COVER:  
Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a defect in  
material or workmanship.  
Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions  
in the instructions.  
Damage to the finish of the case, or other appearance parts caused by wear.  
Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus Interna-  
tional Inc.  
Freight and Insurance cost for the warranty service.  
Filter and Accessories  
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO  
ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS INTERNATIONAL INC.  
DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT  
SHALL SOLEUS INTERNATIONAL INC’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR  
BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.  
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used, sal-  
vaged, or refurbished products.  
As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow  
limitation on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives you  
specific legal rights, and you may also have other rights that vary from state to state.  
For Technical Support and Warranty Service  
Please Call (888) 876-5387  
Or Write To:  
Soleus International, Inc.  
20035 E. Walnut Dr. N.  
City of Industry, CA 91789  
20  

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