Soleus Air Air Conditioner Sg Ttw 12hc 26 User Manual

Models  
SG-TTW-09ESE-26  
SG-TTW-09HC-26  
SG-TTW-12HC-26  
SG-TTW-12ESEZ-26  
Electronic Through the Wall Air Conditioner  
Operating Instructions  
V.130329  
Contents  
IMPORTANT NOTE TO THE OWNER ........................... 1  
IMPORTANT NOTE TO THE SERVICER ....................... 1  
Unit Features................................................................ 1  
Transportation Damage .............................................. 1  
Unpacking The Unit ..................................................... 1  
Operating Instructions ................................................. 1  
Installation Instructions ..............................................  
Wiring ........................................................................... 5  
. 2  
Air Conditioner Features..............................................  
6
. 13  
13  
Additional Things You Should Know.....................  
Normal Operating Sounds and Conditions...............  
Obtaining Service........................................................  
1
3
Warranty.........................................................................  
14  
WARNING  
HIGHVOLTAGE!  
Disconnect ALL power before servicing  
or installing. Multiple power sources may  
be present. Failure to do so may cause  
propertydamage,personalinjury,ordeath.  
RECOGNIZE THIS SYMBOL AS A SAFETY PRECAUTION.  
ATTENTION INSTALLING PERSONNEL  
Asaprofessionalinstalleryouhaveanobligationto  
know the product better than the customer. This  
includes all safety precautions and related items.  
Remember, it is your responsibility to install the  
productsafelyandtoknowitwellenoughtobeable  
to instruct a customer in its safe use.  
Prior to actual installation, thoroughly familiarize  
yourself with this Instruction Manual. Pay special  
attention to all safety warnings. Often during  
installation or repair it is possible to place yourself  
in a position which is more hazardous than when  
the unit is in operation.  
Safety is a matter of common sense...a matter of  
thinking before acting. Most dealers have a list of  
specific good safety practices...follow them.  
The precautions listed in this Installation Manual  
areintendedassupplementaltoexistingpractices.  
However,ifthereisadirectconflictbetweenexisting  
practices and the content of this manual, the  
precautions listed here take precedence.  
Operating Instructions  
IMPORTANTNOTETOTHEOWNER  
This equipment is to be serviced by professionally trained  
personnel only. If this equipment is improperly installed,  
adjusted or altered by an unqualified person, a safety  
hazard may result.  
Check the data specification plate and ensure the proper  
voltage and current rating for the type of power plug on the  
unit is available. DO NOT REMOVE THE GROUNDING  
PRONG FROM THE POWER CORD.See Figure 1 for the  
types of acceptable plugs. Do not use an extension cord  
for the installation of this product.  
specification plate for electrical requirements.  
Refer to the data  
IMPORTANT NOTE TO THE SERVICER  
Read this manual and familiarize yourself with the specific  
items which must be adhered to before attempting to  
service this unit. The precautions listed in this manual  
should not supersede existing practices but should be  
considered as supplemental information.  
Transportation Damage  
All units are securely packed in shipping containers ap-  
proved by the National Safe Transit AssociationT.he carton  
should be checked upon arrival for external damage. If  
damage is found, immediately make a written request for  
inspection by the carrier’s agent.  
240V  
18 amp  
240V  
120V  
15 amp  
13 amp  
Figure 1  
LCDI or AFCI Power Cords - Underwrites Laboratories  
and the National Electric Code (NEC) now require  
power cords that sense current leakage and can open  
the electrical circuit to the unit on units rated at 250  
volts or less. In the event that unit does not operate,  
check the reset button located on or near the head of  
the power cord as part of the normal troubleshooting  
procedure.  
In the event of damage:  
1. Note on the delivery receipt any visible damage to  
shipment or container.  
2. Notify carrier promptly and request an inspection.  
3. File the claim with the following supporting documents  
within the six month statute of limitations.  
a. Original Bill of Lading, certified copy, or indemnity  
bond.  
b. Original paid freight bill or indemnity.  
LCDI power Cord  
c. Original invoice or certified copy, showing trade and  
other discounts or reductions.  
VOLTAGE MEASUREMENTS  
d. Copy of the inspection report issued by carrier’s  
representative at the time damage is reported to the  
carrier.  
Before connecting the unit, measure the supply voltage.  
Voltage must fall within the voltage utilization range given  
in Table 1.  
The carrier is responsible for making prompt inspection of  
damage and for a thorough investigation of each claimT.he  
distributor or manufacturer will not accept claims from  
dealers for transportation damage.  
Operating Voltage  
Unit Voltage  
Voltage Utilization Range  
Rating  
Minimum  
187  
Maximum  
253  
230/208  
115  
Unpacking The Unit  
103  
126  
1. Cut the carton banding and open the carton.  
2. Remove the literature, hardware pack, upper styrofoam  
shipping blocks, and styrofoam corner posts.  
Table 1  
Operating Voltage  
3. Remove the front assembly.  
4. Lift the unit from the remaining carton.  
5. Dispose of the cardboard and styrofoam at an approved  
Recycle Center. Check all contents for damaged or  
missing parts. In case of concealed damage, notify the  
carrier as soon as possible—preferably within 5 days.  
Refer to step 3 of the Transportation Damage section if  
damage or missing parts are noted.  
1
CHASSIS INSTALLATION  
1. Remove front grille. See Figure A.  
WARNING  
To prevent electrical shock, property  
damage, personal injury, or death, do not  
removegroundingprongfromplug. Follow  
all operating instructions.  
Lift up on  
Filter Handle  
InstallationInstructions  
To ensure that the unit operates safely and efficiently, it must  
be installed, operated, and maintained according to these  
installation and operating instructions and all local codes  
and ordinances, or, in their absence, with the latest edition  
of the National Electrical CodeT. he proper installation of this  
unit is described in the following sections. Following the  
steps in the order presented should ensure proper installa-  
tion.  
Figure A  
g
The front grille can be removed for more thorough cleanin  
SLEEVE INSTALLATION  
or to make the model and serial numbers accessible. To  
remove, pull the filter out and remove the two grille scre.ws  
In order for condensate water to drain properly inside the unit,  
the sleeve must be installed properly:  
Level from right to left.  
Grille  
A slight downward pitch from the indoor side to the  
outdoor side as shown in Figure 3.  
Refer to the Installation Instructions supplied with the wall  
sleeve for a complete description of the installation proce-  
dure.  
Tab  
NOTE:Wallsleeve(PBWS01A)isnotshippedwithchassis  
and must be purchased separately.  
Level  
Inside  
Outside  
1/4 Bubble  
Tilt To  
Outside  
Wall  
Sleeve  
Pull the grille out from the bottom and lift up from the tabs  
on the top of the case.  
Outside  
Wall  
Figure 2  
2. Remove the grounding screw and wire next to the  
grounding symbol on right side of chassis control panel  
(Figure 3). Attach other end of ground wire to the hole  
in the bottom right side of the sleeve with #8 x 3/8” blunt  
point sheet metal screw. The hole on the sleeve is  
indicated by grounding symbol on the sleeve. Slide  
chassis part of the way into the sleeve and reattach the  
ground wire back to the hole on the right side on the  
control panel area next to the grounding symbol.  
2
Locking  
Plate  
Figure 3  
3. Remove shipping pads inside air conditioner next to  
compressor. (See Figure B.)  
Figure C  
6. If outlet is on the left side of the unit. route power cord  
as shown in Figure D.  
Remove  
shipping  
pads  
Power  
Cord  
Clamp  
Figure B  
Figure D  
4. Carefully slide the chassis into the sleeve. Ensure  
that the ground wire is not pinched or in the path of the  
condenser fan.  
5. Loosen locking plate screw and rotate tab with tab  
behind wall case flange (See Figure C) then tighten  
locking plate screw.  
3
To replace front grille:  
Grille  
Tab  
EXHAUST AIR VENT  
Figure 4  
AIRDIRECTION:  
Horizontal louvers on the front grille let you control the air  
direction up and down.  
Hook the tabs on the front grille even with the tabs on the  
case and snap into place. Replace the screws and filter.  
Refer to Page 4, Figure A.  
VENT CONTROL AND AIR DIRECTION (See Figure E)  
The vent control is located behind the front grille on the right  
side of the air discharge area. When set at CLOSE only the  
air inside the room will be circulated and conditioned. When  
set at OPEN, some inside air is exhausted outside.  
Locating  
Hole  
Locating  
Hole  
Screw Hole  
Screw Hole  
OPEN position  
CLOSE position  
(Mesh end toward back)  
(Mesh end toward front)  
Figure E  
To open or close the vent:  
1. Remove the front grille.  
2. Remove the vent card screw.  
3. Remove the vent card, turn it over and replace it by  
locating rear hole in card over locating pin inside air  
discharge and reattaching screw at front.  
4
Remove the front grille to adjust the vertical louvers side-to-  
side to direct the air left or right.  
Wiring  
Before wiring the unit, please review the following warnings  
and cautions.  
WARNING  
To avoid the risk of electrical shock,  
personal injury or death, do not service  
this unit without first opening all  
disconnectsand/orremovingtheunitcord  
set plug from the wall outlet.  
WARNING  
To avoid the risk of electrical shock,  
personal injury, or property damage, do  
not use an extension cord with this unit.  
WARNING  
To avoid the risk of fire, property damage,  
or personal injury, use only copper  
conductors.  
DISCHARGE AIR GRILLE  
WARNING  
To avoid the risk of personal injury, wiring  
to the unit must be properly polarized and  
grounded.  
WARNING  
Thisairconditionerisnotmeanttoprovide  
unattended cooling or life support for  
personsoranimalswhoareunabletoreact  
to the failure of this product.  
Figure 5  
IMPORTANTNOTES:  
1. The unit is equipped with a rubber-grommet-mounted  
compressor. These grommets are factory set and  
require no adjustment.  
Thefailureofanunattendedairconditioner  
mayresultinextremeheatintheconditioned  
space causing overheating or death of  
persons or animals. Take proper  
precautionstoavoidunattendedoperation.  
2. Obstruction to air flow must be checked and removed.  
Check the indoor and outdoor grilles for obstructions.  
The unit must be located where curtains, furniture, trees,  
or other objects do not block air flow to and from the unit.  
If air is obstructed and/or deflected back into the unit, the  
air conditioner’s compressor may cycle on and off  
rapidly. This could cause damage to the compressor.  
5
Air Conditioner  
Features  
ELECTRONIC CONTROL OPERATING INSTRUCTIONS  
Before you begin, thoroughly familiarize yourself with the control panel and  
remote as shown below and all its functions. Then follow the symbol for the  
functions you desire. The unit can be controlled by the touch pad alone or with the  
remote.  
LOWERS  
TEMPERATURE  
OR TIME  
DISPLAYS  
TEMPERATURE/TIME  
RAISES  
TEMPERATURE  
OR TIME  
TURNS UNIT  
ON OR OFF  
SETS FAN SPEED  
SETS MODE  
TIMER  
SLEEP MODE  
COOL UNIT  
LOWERS  
TEMPERATURE  
OR TIME  
DISPLAYS  
TEMPERATURE/TIME  
RAISES  
TEMPERATURE  
OR TIME  
TURNS UNIT  
ON OR OFF  
SETS FAN SPEED  
SETS MODE  
TIMER  
SLEEP MODE  
ELECTRIC HEATER UNIT  
6
OPERATING THE REMOTE CONTROL  
NOTE: Make sure there are no obstructions between the receiver on the A/C and the  
remote control. Do not drop or throw the remote control. Do not allow water to get  
inside the remote control and do not place the remote control in direct sunlight or a  
place where it is very hot.  
Press the SLEEP button to turn SLEEP  
mode on or off. SLEEP mode is set to  
off automatically. When SLEEP mode is  
selected the timer can be adjusted.  
SLEEP mode is not available in Fan or  
Auto mode.  
Press the FAN button to turn change the  
FAN options. You can choose between  
four speeds and auto mode. The fourth fan  
option is only available in cooling, heating  
and energy saver modes.  
Press the ON/OFF button to turn the  
A/C on or off. When the unit is turned  
off, the Timer and sleep functions will be  
cancelled. The set temperature will be  
saved.  
Press the MODE button to change the  
operating mode. You can choose AUTO,  
COOL, SAVE (energy saver), FAN only,  
or HEAT. The temperature will not be  
displayed when AUTO mode is selected.  
The swing button turns on louver  
oscillation.  
7
OPERATING THE REMOTE CONTROL  
Press the TIMER button when the unit  
is off to set up the Auto-on timer. The  
Auto-on time can be set between .5 -  
24 hours. The icons “T-ON” and “H”  
will flash for 5 seconds. Start select-  
ing the time using the “+” and “-” but-  
tons before the icons stop flashing.  
The time will increase/decrease in .5  
hour increments with each press of  
the “+” or “-” buttons. To cancel the  
Auto-on time, manually press the ON/  
OFF button to turn the unit on.  
Press the TIMER button when the unit  
is on to set up the Auto-off timer.The  
Auto-off time can be set between .5 -  
24 hours. The icons “T-OFF” and “H”  
will flash for 5 seconds. Start select-  
ing the time using the “+” and “-” but-  
tons before the icons stop flashing.  
The time will increase/decrease in .5  
hour increments with each press of  
the “+” or “-” buttons. To cancel the  
Auto-off time, manual press the ON/  
OFF button to turn the unit off.  
Press the “+” button to increase  
the temperature when the unit is on.  
Press and hold the “+” button for  
more than 2 seconds to quickly  
cycle through the temperature  
options. Stop pressing the button  
when the desired temperature is  
displayed. The temperature cannot  
be set in auto mode. Temperature  
range: 61°F - 86°F.  
Once the Auto-on or Auto-off time is  
set, the “T-On” or “T-Off” and “H” will  
blink for 2 seconds. After 2 seconds  
the set temperature will be displayed.  
Press the “-” button to decrease  
the temperature when the unit is on.  
Press and hold the “-” button for  
more than 2 seconds to quickly  
cycle through the temperature  
options. Stop pressing the button  
when the desired temperature is  
displayed. The temperature cannot  
be set in auto mode. Temperature  
range: 61°F - 86°F.  
8
Air Conditioner  
Features  
Guide for operation- General operation  
1. To power on the unit, press the ON/OFF button. The unit will start to run. (Note: When  
it is powered off, the louvers will close automatically.)  
2. Press MODE button, select desired running mode, or press COOL or HEAT  
mode to enter into the corresponding operation directly.  
3. Press the + or - button to set the desired temperature. (It is unnecessary  
to set the temp. in AUTO mode.)  
4. Press the FAN button to set fan speed. Select AUTO, FAN 1, FAN 2,  
FAN 3 or FAN 4.  
5. Press the SWING button to select the swing function.  
Guide for operation- Optional operation  
1. Press SLEEP button, to set sleep.  
2. Press TIMER button, to set the scheduled timer on or timer off.  
Introduction for special function  
About AUTO RUN  
When AUTO RUN mode is selected, the set temperature will not be displayed on the  
LCD. The unit will display the room temperature and automatically select the  
operating mode based on the current room temperature.  
About LOCK  
When the unit is on or off, hold "+" and "-" key simultaneously to lock and  
unlock the keypad. When locked, the display will show the LOCK icon, in which case the  
lock icon will flash three times when a key is pressed. After the keypad is unlocked, the  
lock icon on the display will disappear. When the unit is on, the default is unlock.  
About switch between Fahrenheit and Centigrade  
When the unit is off, hold "-" and "MODE" keys simultaneously to switch between  
and.  
Changing batteries and notices  
Slightly press the cover clip to take out the back cover of  
remote control.(As shown in figure)  
1.  
2.  
3.  
Take out the old batteries. (As show in figure)  
Insert two new AAA batteries, and pay attention to the polarity.  
(As shown in figure)  
4.  
Attach the back cover of the remote control. (As show in figure)  
NOTE:  
When changing the batteries, do not use old or different batteries,  
otherwise, it can cause the remote control to malfunction.  
If the wireless remote control will not be used for a long time, please  
remove the batteries to prevent leakage that could damage the  
remote control.  
The operation should be in its receiving range.  
It should be placed at where is 1m away from the TV set or stereo sound sets.  
If the remote control is not operating normally, remove the batteries  
and reinsert after 30 seconds. Replace the batteries if the remote is not responsive.  
9
Air Conditioner Features (continued)  
TO TURN UNIT ON:  
YOU WILL SEE:  
DO THIS:  
PRESS ON/OFF  
BUTTON  
TO CHANGE  
TEMPERATURE SETTING:  
YOU WILL SEE:  
DO THIS:  
PRESS TO RAISE  
PRESS TO LOWER  
Note: Tap or hold either up(^) or down(v) button until the desired temperature is seen on display. This temperature will be  
°
automatically maintained anywhere between 61F (16° C) and 86F (30 C) for both cooling and heating modes.  
If you want the display to read the actual room temperature, select the Fan Only mode.  
YOU WILL SEE THE  
SPEED CHOSEN:  
TO CHANGE FAN SPEEDS:  
LIGHT ON  
DO THIS:  
PRESS FAN SPEED  
BUTTON  
SELECT SPEED  
YOU WILL SEE:  
LIGHT ON  
TO USE AUTO FAN FEATURE:  
DO THIS:  
PRESS FAN  
SPEED BUTTON  
SELECT  
AUTO FAN  
Note: AUTO fan speed automatically sets the speed to provide optimum comfort according to the room temperature.  
If the room needs more cooling, the fan speed will automatically increase. If the room needs less cooling, the fan speed  
will automatically decrease. Auto fan speed cannot be used when in the Fan Only mode.  
10  
Air Conditioner Features  
(continued)  
:
TO OPERATE ON FAN ONLY:  
YOU WILL SEE  
LIGHT ON  
DO THIS:  
PRESS  
MODE BUTTON  
CHOOSE  
FAN ONLY  
Note: Use this function only when cooling is not desired but room air circulation is needed. You can choose any fan speed you prefer,  
EXCEPT AUTO FAN. During this function, the display will show the current room temperature, not the set temperature.  
TO USE THE  
ENERGY SAVER FEATURE:  
:
LIGHT ON  
YOU WILL SEE  
DO THIS:  
PRESS  
MODE BUTTON  
CHOOSE  
ENERGY SAVER  
Note: In this mode, the fan will continue to run for a short time after the compressor cycles off.  
TIMER-DELAY  
START/STOP FEATURE:  
YOU WILL SEE  
THE TIME CHOSEN:  
FIRST DO THIS:  
PRESS TIMER BUTTON  
THEN  
DO THIS:  
PRESS TEMP/TIMER  
BUTTON  
Note 1: For Auto Off, the unit must be in the ON position.  
LIGHT ON  
Note 2: For Auto On, the unit must be in the OFF position.  
To adjust timer setting, tap or hold the UP arrow (^) or DOWN arrow (v) to change the delay time by 0.5 hour increments up to 10 hours,  
then by 1 hour increments up to 24 hours. The unit will count down the time remaining until start (8, 7.5, 7, etc.). After  
setting the Timer, the unit will enter into Timer mode after 5 seconds, and the Timer light will turn on. In Timer mode:  
The set temp and fan speeds will be saved; The LED displays the set temperature, not the current room temperature.  
Press the Timer once, and the LED will display remaining time of set time, LED return to set temperature by 5 seconds;  
When in Fan Only mode, LED will display the room temperature, not display set temperature.Turning the unit "ON" or  
"OFF" will cancel the Auto ON/OFF function. The Auto ON/OFF feature will work until the unit either starts  
or stops. Once this happens the timer will need to be reset.  
:
YOU WILL SEE  
COOLING FEATURE (on some models):  
DO THIS:  
PRESS  
MODE BUTTON  
SELECT COOL  
NoteThis feature can be used with any combination of FAN Speeds, Timer, or Sleep Modes. When in the “Cool” Mode, the fan will  
run continuously when cooling is needed. The temperature will automatically be maintained anywhere between 61°F (16°C) and 86°F  
(30°C). When the set room temperature is reached, the fan will cycle off and on to circulate and sample the room air. If the air conditioner  
is off and is then turned on while set to a Cool setting or if turned from a fan setting to a Cool setting, it may take approximately 3 minutes  
for the compressor to start and cooling to begin.  
11  
Air Conditioner Features  
(continued)  
:
YOU WILL SEE  
HEATING FEATURE (on some models):  
DO THIS:  
PRESS  
MODE BUTTON  
SELECT HEAT  
Note: This feature can be used with any combination of FAN Speeds, Timer, or Sleep Modes. When in the “Heat” Mode, the  
fan will run continuously while heat is needed. The temperature will automatically be maintained anywhere between 61°F  
(16°C) and 86°F (30°C). When the set room temperature is reached, the fan will cycle off and on to circulate and sample  
the room air.  
:
YOU WILL SEE  
SLEEP FEATURE :  
DO THIS:  
PRESS  
MODE BUTTON  
SELECT SLEEP  
Note: Press this button, Sleep On and Sleep Off can be selected. When the unit is on,Sleep Off is defaulted. After the unit is shut  
off, the Sleep function is canceled. If the unit is in Cool or Energy Saver Modes, and the Sleep Mode is set, the SET TEMP. will  
increase 2*F in 1 hour and 4*F in 2 hours. If the unit is in Heat Mode, and Sleep Mode is set, the SET TEMP. would decrease 2*F  
in 1 hour and 4*F in 2 hours.  
:
TO TURN UNIT OFF  
YOU WILL SEE:  
DO THIS:  
PRESS  
ON/OFF BUTTOT  
FAULT CODES  
If the display reads “F1”  
a sensor has failed.  
If the display reads “F2”  
a sensor has failed.  
If the display reads “F4”  
a sensor has failed.  
If the display reads “FJ”  
a sensor has failed.  
12  
ADDITIONAL THINGS YOU SHOULD KNOW  
Now that you have mastered the operating procedure, here are more features in your control that you should know.  
The Remote Control will operate all the control panel features, follow the same instructions.  
The "Cool "circuit has an automatic 3 minute time delayed start if the unit is turned off  
and on quickly. This prevents overheating of the compressor and possible circuit  
breaker tripping. The fan will continue to run during this time.  
!
!
The control will maintain any set temperature between 60F and 90F degrees (cooling), 55F and 80F (heating).  
The control is capable of displaying temperature in degrees Fahrenheit or degrees Celsius. To convert from  
one to the other, press and hold the Up and Down Temperature Selection Pads at the same time for 3  
seconds.  
COMPRESSOR  
The compressor is hermetically sealed, permanently lubri-  
NormalOperatingSoundsandConditions  
cated and requires no additional oiling.  
POPPING OR GURGLING SOUNDS  
This sound is the refrigerant traveling through the lines.This  
is a normal sound which may be heard for a few seconds after  
the unit shuts off.  
FRONT PANEL AND GRILLE  
The front panel and grille can be cleaned with a mild soap  
or detergent. Do not use hydrocarbon-based cleaners (e.g.  
acetone, benzene, naphtha, gasoline, etc.) to clean the front WATER TRICKLING SOUNDS  
panel or grille.Use care when cleaning the control areaD. o  
not use an excessively wet cleaning cloth.  
This sound is produced by the water as it is picked up and  
run over the coils.This procedure improves the efficiency of  
the unit and helps with water removal.  
SCHEDULED MAINTENANCE  
To achieve continuing top performance and high efficiency, WATER DRIPPING  
a regular cleaning/inspection schedule must be established. Water will collect in the basepan during high humidity days.  
Maintaining this schedule can be accomplished by either a  
local maintenance staff or an authorized servicer and must  
follow the instructions described in this manual.  
STARTING DELAY  
You may notice a short delay in the startup if you try to restart  
• If the unit is operated in a dusty climate, dust may  
collect in the basepan and clog the condenser coil.It is  
advisable to remove the unit from the sleeve and thor-  
oughly clean the basepan and condenser coil on a  
periodic basis.  
the unit too soon after turning it off or if you adjust the  
thermostat right after the compressor has shut off. This  
delay protects the compressor.  
ObtainingService  
• If the unit is installed ocean side or in a corrosive  
atmosphere, its life may be greatly reduced by the  
corrosive environment.Under these conditions, the unit  
should be removed from the sleeve and completely  
cleaned once a year. At that time any scratches or  
blisters on the painted surfaces should be sanded and  
repainted.  
In the unlikely event this unit requires repair or servicing  
beyond what is covered in this manual, contact an autho-  
rized service organization.  
To obtain an authorized servicer, contact your sales repre-  
sentative or agency.  
OUTDOOR COIL CLEANING  
The coils on the outdoor side of the air conditioner should be  
checked regularly. For cleaning outside coil, remove the 6  
screws that mount the condenser coil top cover to condenser  
shroud.  
13  
WARRANTY  
One Year Limited Warranty  
Soleus International, Inc. warrants the accompanying Soleus Air Powered by Gree Air Conditioner to be free of defects  
in material and workmanship for the applications specified in its operation instruction for a period of ONE (1) year  
from the date of original retail purchase in the United States.  
If the unit exhibits a defect in normal use, Soleus International will, at its option, either repair or replace it, free of  
charge within a reasonable time after the unit is returned during the warranty period.  
As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a  
copy of the original purchase invoice.  
THIS WARRANTY DOES NOT COVER:  
Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a defect in  
material or workmanship.  
Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions  
in the instructions.  
Damage to the finish of the case, or other appearance parts caused by wear.  
Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus Interna-  
tional Inc.  
Freight and Insurance cost for the warranty service.  
Filter and Accessories  
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO  
ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS INTERNATIONAL INC.  
DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT  
SHALL SOLEUS INTERNATIONAL INC’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR  
BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.  
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used, sal-  
vaged, or refurbished products.  
As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow  
limitation on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives you  
specific legal rights, and you may also have other rights that vary from state to state.  
For Technical Support and Warranty Service  
Please Call (888) 876-5387  
Or Write To:  
Soleus International, Inc.  
20035 E. Walnut Dr. N.  
City of Industry, CA 91789  
14  

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