Sharp Ar C360p User Manual

Contents  
Using the stackers . . . . . . . . . . . . . . . . . . . . . 29  
Status information . . . . . . . . . . . . . . . . . . . . . 34  
Menu (Functions) information . . . . . . . . . . . . . 34  
Configuration information . . . . . . . . . . . . . . . . 35  
Using the menus . . . . . . . . . . . . . . . . . . . . . . . . 36  
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Printer location. . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Turning Off/On. . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Turning Off . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Turning On . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
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Contents > 3  
Consumables and maintenance . . . . . . . . . . . . . . 45  
Replacing consumables/maintenance items . . . . . . 47  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
Open cover, paper jam, tttttt side cover . . . . . . 59  
(paper jam around Finisher) . . . . . . . . . . . . . 74  
594, 597, 598/ 644, 646  
(paper jam in Finisher) . . . . . . . . . . . . . . . . . 77  
590 (paper jam in Finisher/Punch unit). . . . . . . 82  
Check Inverter, paper jam . . . . . . . . . . . . . . . 84  
Avoiding paper jams . . . . . . . . . . . . . . . . . . . . . . 89  
Dealing with unsatisfactory printing . . . . . . . . . . . 91  
Staple jams – Finisher (optional accessory) . . . . . . 93  
Check Finisher, Staple Jam . . . . . . . . . . . . . . . 93  
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Contents > 4  
Appendix A – Display Panel Messages . . . . . . . . 100  
Print Page Count . . . . . . . . . . . . . . . . . . . . . 103  
Print Information example –  
demonstration page . . . . . . . . . . . . . . . . . . 108  
Print Secure Job . . . . . . . . . . . . . . . . . . . . . . . . 109  
Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109  
Tray Configuration . . . . . . . . . . . . . . . . . . . . 109  
System Adjust . . . . . . . . . . . . . . . . . . . . . . . 114  
Menus example 1 – Tray 1 transparencies. . . . 118  
Menus example 2 – MP Tray paper size. . . . . . 119  
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120  
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Contents > 5  
Notes, cautions and warnings!  
NOTE  
A note provides additional information to supplement the main  
text.  
CAUTION!  
A caution provides additional information which, if  
ignored, may result in equipment malfunction or  
damage.  
WARNING!  
A warning provides additional information which, if  
ignored, may result in a risk of personal injury.  
Sharp AR-C360P User’s Guide  
Notes, cautions and warnings! > 6  
 
Introduction  
Congratulations on buying an Sharp color printer. Your new printer  
is designed with advanced features to give you clear, vibrant color  
prints and crisp black and white pages at high speed on a range of  
print media for the office.  
In addition, the EFI Fiery print control and job management  
functionality allows you to:  
> manage or preview jobs in the print queue through either  
your web browser or software  
> balance the workflow of networked devices  
> manage color profiles  
> save templates on the hard disk for faster processing and  
printing of jobs like Powerpoint presentations and  
double-sided documents  
Features  
The following features are standard on all models:  
> Up to 36 pages per minute in full color for fast printing of  
high impact color presentations and other documents  
> Up to 40 pages per minute in black and white for fast and  
efficient printing of all general purpose documents not  
requiring color  
> ProQ4800 Multilevel technology produces subtler tones and  
smoother gradations of color to lend photographic quality to  
your documents  
> 1200 x 1200 dpi (dots per inch) print resolution for high  
quality image production showing the finest detail  
> Single Pass Color Digital LED technology for high speed  
processing of your printed pages  
> 10Base-T and 100Base-TX network connection lets you share  
this valuable resource among users on your office network  
> Automatic two-sided (duplex) printing for economical use of  
paper and compact printing of larger documents  
> Hard Disk Drive enables spooled and verified printing  
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> USB 2.0 and parallel (IEEE-1284) interfaces  
> PCL, PS emulations  
> EFI Fiery controller and software  
> Graphics Arts capability with full suite of EFI utilities  
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Introduction > 8  
Additionally, the following optional features are available:  
> High Capacity Feeder (HCF) (1590 sheets)  
for loading a further sheets at a time to minimize operator  
intervention, or different paper stocks for letterhead  
stationery, alternative paper sizes or other print media:  
> Memory Expansion DIMM  
> Finisher for stapling or saddle stitching printer output  
> Punch unit (to extend Finisher functionality)  
> EFI Color Profiler Kit  
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Introduction > 9  
 
About this guide  
NOTE  
Images used in this manual may include optional features that  
your printer does not have installed. Also, they may omit features  
not essential to the description of a particular function.  
This manual is your user’s guide (check the web site,  
www.sharpusa.com, for the most up-to-date version) for your  
printer and forms part of the overall user support listed below:  
> Hardware Setup Guide: to describe how to unpack,  
connect and turn on your printer  
This is a paper document that is packaged with the printer.  
> Handy Reference: to describe how to proceed after  
following the set-up guide.  
This is a paper document that is packaged with the printer.  
> Software Setup Guide: to provide an overview of drivers  
and utilities provided.  
This is an electronic document stored on the Documentation  
CD.  
> This User’s Guide: to help you to become familiar with your  
printer and make the best use of its many features. Also  
included are guidelines for troubleshooting and maintenance  
to ensure that it performs at its best. Additionally,  
information is provided for adding optional accessories as  
your printing needs evolve.  
This is an electronic document stored on the Documentation  
CD.  
> Printing Guide for Windows users and Mac users: to help  
you operate your printer effectively and efficiently  
This is an electronic document stored on the Documentation  
CD.  
> EFI Fiery documentation suite  
These are electronic documents stored on the EFI Utilities CD.  
> Installation Guides: accompany consumable items and  
optional accessories to describe how to install them  
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Introduction > 10  
 
These are paper documents that are packaged with the  
consumables and optional accessories.  
> Online Help: online information accessible from the printer  
driver and utility software  
Online usage  
This guide is intended to be read on screen using an Adobe Acrobat  
Reader. Use the navigation and viewing tools provided in Acrobat.  
You can access specific information in two ways:  
> In the list of bookmarks down the left hand side of your  
screen, click on the topic of interest to jump to the required  
topic. (If the bookmarks are not available, use the “Contents”  
on page 3.)  
> In the list of bookmarks, click on Index to jump to the Index.  
(If the bookmarks are not available, use the “Contents” on  
page 3.) Find the term of interest in the alphabetically  
arranged index and click on the associated page number to  
jump to the page containing the term.  
Printing pages  
The whole manual, individual pages, or sections may be printed. The  
procedure is:  
1.  
From the toolbar, select [File], then [Print] (or press the  
Ctrl + P keys).  
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Introduction > 11  
     
2.  
Choose which pages you wish to print:  
(a)  
(b)  
[All pages], (1), for the entire manual.  
[Current page], (2), for the page at which you are  
looking.  
1
2
3
(c)  
[Pages from] and [to], (3), for the range of pages you  
specify by entering their page numbers.  
3.  
Click on [OK].  
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Introduction > 12  
Printer and paper overview  
Opening and closing the top cover  
To open the top cover, squeeze the top cover handle (1) to release  
the catch and raise the cover.  
1
To close the top cover, push gently (1) until the cover stops midway  
and then push harder (2) to close the cover completely. Ensure that  
the cover is securely closed.  
1
2
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Printer and paper overview > 13  
   
Identifying major components  
The major components of your printer are identified in the graphics  
below.  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
8.  
9.  
Paper holding arm  
Top cover (face-down stacker)  
MP Tray (multi-purpose tray)  
Tray 1 side cover  
Paper size label  
Paper gauge  
Tray 1 (paper tray)  
Control panel  
Top cover handle  
1
2
3
9
8
7
6
4
5
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10. Face-down stacker  
11. Power (on/off) switch  
12. Face-up stacker  
13. Duplex unit  
10  
13  
12  
11  
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Printer and paper overview > 15  
14. Interface unit  
15. Network interface connector  
16. Parallel interface connector  
17. USB interface connector  
18. Power connector  
19. Ventilation openings  
15  
16  
17  
19  
14  
18  
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Printer and paper overview > 16  
20. Image drum cartridge and toner cartridge (Cyan)  
21. Image drum cartridge and toner cartridge (Magenta)  
22. Image drum cartridge and toner cartridge (Yellow)  
23. Image drum cartridge and toner cartridge (Black)  
24. Toner cartridge  
25. Image drum cartridge  
26. Fuser unit  
27. LED heads  
20  
27  
21  
26  
22  
23  
24  
25  
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Printer and paper overview > 17  
28. Belt unit  
29. Drum basket handle  
30. Drum basket  
30  
29  
28  
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Printer and paper overview > 18  
31. High capacity Feeder (HCF) 3 trays  
31  
Software supplied  
CDs:  
> Printer Drivers  
Contains PCL and PS drivers, utilities and productivity  
software for the PCL driver.  
> Documentation  
Contains documentation in electronic form to describe how to  
use the printer for day-to-day tasks.  
> EFI Utilities  
Contains utilities for use with the EFI Fiery driver  
Sharp AR-C360P User’s Guide  
Printer and paper overview > 19  
   
Paper recommendations  
Your printer will handle a variety of print media, including a range of  
paper weights and sizes, transparencies and envelopes. This section  
provides general advice on choice of media, and explains how to use  
each type.  
The best performance will be obtained when using standard weight  
20 – 24 lb (75 – 90 g/m²) paper designed for use in copiers and  
laser printers. Suitable types are:  
> HammerMill® Laser Print Radiant, White, 24 lb US Bond  
> Xerox® 4024, 20lb US Bond  
Use of heavily embossed or very rough textured paper is not  
recommended.  
Pre-printed stationery can be used, but the ink must not offset  
when exposed to the high fuser temperatures used in the printing  
process.  
Envelopes should be free from twist, curl or other deformations.  
They should also be of the rectangular flap type, with glue that  
remains intact when subjected to hot roll pressure fusing used in this  
type of printer. Window envelopes are not suitable.  
Transparencies should be of the type designed for use in copiers  
and laser printers. In particular, avoid office transparencies  
designed for use by hand with marker pens. These will melt in the  
fuser and cause damage.  
Labels should also be of the type recommended for use in copiers  
and laser printers, in which the base carrier page is entirely covered  
by labels. Other types of label stock may damage the printer due to  
the labels peeling off during the printing process. Suitable types are:  
> Avery White Laser Label types 7162, 7664, 7666 (A4), or  
5161 (Letter)  
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Printer and paper overview > 20  
   
Paper input and output information  
The following table relates paper parameters to input trays (Tray 1  
to Tray 4 (numbering from the top) and MP Tray) and to output  
areas (Face-down stacker and Face-up stacker).  
TYPE  
SIZE  
WEIGHT  
INPUT/  
OUTPUT  
Plain paper  
A3, A3 Nobi, A3 Wide,  
A4, A5, A6, B4, B5,  
Letter, Legal 13,  
17 – 57 lb  
Any Tray  
Any Stacker  
Legal 13.5, Legal 14,  
Executive, Tabloid,  
Tabloid Extra  
Custom  
17 – 57 lb  
15 – 71 lb  
Any Tray  
W: 3.94 – 12.91 in  
Face-up Stacker  
L: 5.82 – 18 in  
Custom  
W: 3.12 – 12.91 in  
MP Tray  
Face-up Stacker  
L: 3.54 – 18 in  
Banner  
34 lb  
recommended  
MP Tray  
W: Letter width  
Face-up Stacker  
L: 18 – 48 in  
Index card:  
3 x 5 in  
15 – 71 lb  
MP Tray  
Face-up Stacker  
Postcard  
Envelope  
Tray 1 or MP Tray  
Face-up Stacker  
4.72 x 9.25 in  
3.54 x 8.07 in  
9.25 x 4.72 in  
9.25 x 4.13 in  
9.45 x 13.07 in  
8.50 x 10.91 in  
4.69 x 7.76 in  
8.27 x 11.69 in  
23 lb  
MP Tray  
Face-up Stacker  
12.76 x 9.02 in  
9.02 x 6.38 in  
8.66 x 4.33 in  
8.88 x 3.88 in  
9.5 x 4.13 in  
7.5 x 3.88 in  
Based on  
24 lb paper  
Labels  
A4, Letter, B5  
0.004 –  
0.008 in  
MP Tray  
Face-up Stacker  
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Printer and paper overview > 21  
   
TYPE  
SIZE  
WEIGHT  
INPUT/  
OUTPUT  
Transparencies  
Glossy paper  
A4, Letter  
0.004 in  
Tray 1 or MP Tray  
Face-up Stacker  
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Printer and paper overview > 22  
Trays and stackers  
Trays 1 to 4  
Tray 1 is the standard blank paper input tray and can hold up to 530  
sheets of 20 lb (75 g/m²) paper. Additional trays (via the High  
Capacity Feeder), to give a total of 4, can be added as an option to  
give a total tray capacity of 2120 sheets of 20 lb (75 g/m²) paper.  
If you have identical paper stock loaded in another tray (for example  
Tray 2 or the MP Tray), you can have the printer automatically  
switch to that other tray when the current tray runs out of paper.  
This function can be enabled by driver settings when printing from a  
Windows application or by a menu setting when printing from other  
applications.  
MP tray  
The multi-purpose tray is used for media sizes additional to those of  
the standard trays, heavier media weights and special media.  
The multi-purpose tray can handle the same sizes as the standard  
trays but in weights up to 71.3 lb (268 g/m²). For very heavy paper  
stock use the face-up paper stacker. This ensures that the paper  
path through the printer is almost straight.  
The multi-purpose tray can feed paper widths as small as 3in  
(76.2 mm) and lengths up to 47.24 in (1200 mm). For banner  
printing, recommended sizes are Letter wide, 35.43 in and 47.24 in  
long and weight 34 lb (128 g/m²).  
Use the multi purpose tray for printing on envelopes and  
transparencies. Up to 100 sheets of transparencies or 25 envelopes  
can be loaded at one time, subject to a maximum stacking depth of  
1 in.  
Paper or transparencies should be loaded print side up and top edge  
into the printer. Do not use the duplex (two-sided printing) function  
for transparencies.  
Face-down stacker  
The face-down stacker on the top of the printer can hold up to 500  
sheets of 20 lb (80 g/m²) standard paper, and can handle paper  
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Printer and paper overview > 23  
             
stocks from 17 – 57 lb (64 – 216 g/m²). Pages printed in reading  
order (page 1 first) will be sorted in reading order (last page on top,  
facing down).  
Face-up stacker  
The face-up stacker should be opened and the tray extension pulled  
out when required for use. (With the face-up stacker either open or  
closed, the driver setting of Face Down will successfully direct prints  
to the Face-Down stacker.)  
The face-up stacker can hold up to 250 sheets of 20 lb (80 g/m²)  
standard paper and can handle stocks up to 71.3 lb (268 g/m²).  
Always use this stacker and the multi-purpose feeder for paper  
stocks heavier than 57 lb (216 g/m²).  
Duplex unit  
This option provides automatic two-sided printing on plain paper fed  
from Trays 1 – 4 or the MP Tray. Applicable paper sizes are A6, A5,  
B5, B5LEF, Executive, A4, A4LEF, Letter, LetterLEF, Legal 13 in,  
Legal 13.5 in, Legal 14 in, B4, Tabloid, Tabloid Extra, A3, A3 Wide,  
A3 Nobi, Custom size (3.9 – 12.9 in wide, 5.8 –18 in long), using  
paper stocks in the range 20 – 32 lb (75 – 120 g/m²).  
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Printer and paper overview > 24  
       
Tray and stacker examples  
Loading Trays 1 to 4  
Tray 1 is used in the following example.  
1.  
2.  
Pull out the tray.  
Press the paper rear stopper tab (1) and adjust the tab to the  
required paper size.  
1
3.  
Fan the paper to be loaded then tap the edges of the stack on  
a flat surface to make it flush.  
4.  
Load the paper (face down and top edge towards the right for  
letterhead paper), press the tab (2) on the paper guide and  
adjust the guides (3) for a snug fit to the paper.  
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Printer and paper overview > 25  
     
To avoid paper jams:  
> Do not leave space between the paper and the guides and  
rear stopper.  
> Do not overfill the paper tray. Capacity depends on the  
paper type.  
> Do not load damaged paper.  
> Do not load paper of different sizes or types at the same  
time.  
3
2
5.  
Gently push the tray back into the printer.  
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Printer and paper overview > 26  
Using the MP Tray  
1. Squeeze the handle (1) and open the multi-purpose tray.  
1
2.  
Fold out the paper support section and swivel out the  
extension supports (2).  
3
2
3.  
Adjust the paper guides (3) to the size of the paper being  
used.  
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Printer and paper overview > 27  
 
4.  
Fan the paper to be loaded then tap the edges of the stack on  
a flat surface to make it flush.  
5.  
Load the paper.  
> For single-sided printing on letterhead, load the paper into  
the multi-purpose tray with pre-printed side up and top  
edge into the printer.  
> For two-sided (duplex) printing on letterhead, load the  
paper with pre-printed side down and top edge away from  
the printer.  
> Envelopes should be loaded face-up with long edge into  
the printer. Do not select duplex printing on envelopes.  
> Do not leave space between the paper and the guides.  
> Do not exceed the paper capacity of approximately 230  
sheets, 100 transparencies or 25 envelopes. Maximum  
stacking depth is 1in.  
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Printer and paper overview > 28  
Using the stackers  
Face-down stacker  
When the face-up stacker (1) on the left side of the printer is closed  
(its normal position), paper is ejected to the face-down stacker on  
the top of the printer.  
1
Face-up stacker  
The face-up exit path is used for heavy paper (cardstock etc.),  
envelopes, transparencies, and labels.  
1.  
Open the stacker (1).  
1
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Printer and paper overview > 29  
   
2.  
Flip out the paper support (2).  
2
3.  
Swivel out the paper support extension (3).  
3
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Printer and paper overview > 30  
Control panel  
The control panel can be swivelled to 90° (maximum) upwards from  
its base position (1) as required for ease of use.  
1
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Control panel > 31  
   
Buttons and lights  
The parts of the control panel are identified and briefly explained  
below:  
1.  
2.  
Shutdown/Restart button  
Hold down for more than 2 seconds for a soft shutdown. You  
can then press this button again for a restart or use the  
Power switch to turn off the printer completely.  
Ready light  
On: indicates ready to print  
Flashing: indicates processing print data  
Off: indicates unable to receive data (offline)  
Attention light  
3.  
4.  
Off: indicates normal operation  
Flashing: indicates error(s) present but printing can continue  
On: indicates error(s) present and printing cannot continue  
Display panel  
Displays status and setup information for the printer and user  
help information in your chosen language  
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Control panel > 32  
           
5.  
6.  
Up-arrow button  
Enters menu mode and enables upward movement through  
the displayed list of menu items  
Down-arrow button  
Enters menu mode and enables downward movement through  
the displayed list of menu items  
7.  
8.  
Back button  
Returns to the previous higher level menu item  
Enter button  
Enters menu mode and selects the menu item highlighted in  
the display panel  
9.  
Online button  
Switches between online (printer ready to receive data) and  
offline (printer not ready to receive data)  
10. Cancel button  
Cancels current print job  
11. Help button  
Provides additional textual or image data to supplement what  
is displayed on the display panel  
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Control panel > 33  
           
Display Panel messages  
There are four types of display panel message:  
> Help information  
> Status information  
> Menu (functions) information  
> Configuration information  
The display panel messages, supplemented by the Help messages  
where appropriate, are intended to be self-explanatory. More  
information on typical messages is provided in “Appendix A – Display  
Panel Messages” on page 100  
Help mode  
When an error has occurred, press the Help button. Information  
displays that will help you correct the error.  
Status information  
Status information is associated with three printer states:  
In the Information state, such as idling or printing, the printer  
is able to process print jobs.  
In the Warning state, the printer has encountered some minor  
problem but is still able to process print jobs.  
In the Error state, the printer has encountered a problem and  
cannot continue printing until the user has intervened and  
removed the cause of the trouble.  
The top two lines of the display panel show the printer status. The  
bottom of the display panel normally shows a bar chart of the toner  
usage.  
Menu (Functions) information  
There are three types of menu (functions) information:  
User menus: accessed by pressing the Enter button, Up-  
arrow or Down-arrow button on the control panel. These  
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Control panel > 34  
             
menus are available to the general user to make various  
settings that are used in the running of the printer.  
Administrator menu: accessed by pressing the Enter button  
for more than 2 seconds while turning on the printer power  
supply (including Restart). Available to administrator level  
users. Restricts the changes that general users can make via  
the user menus.  
System maintenance menu: accessed by pressing the Up-  
arrow and Down-arrow buttons together for more than 2  
seconds while turning on the printer power supply (including  
Restart). Available to support staff to allow printer  
configurations and special functions to be set.  
Configuration information  
Configuration information displays printer configuration information  
such as internal firmware versions.  
Menu options at each level can be scrolled through by moving  
the highlight with the Up-arrow/Down-arrow buttons and a  
highlighted option at that level can be selected by pressing the  
Enter button. When the lowest level menu has been selected,  
you can change the setting for that menu by selecting the  
required highlighted value from a list or by entering a numeric  
value. In other cases, you can display or print configuration  
information.  
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Control panel > 35  
   
Using the menus  
NOTE  
Menu details are given in “Appendix B – Menu system” on  
page 102 for reference.  
The Enter, Up-arrow, Down-arrow and Back buttons are used to  
move through the printer menus. You can adjust settings (e.g. set  
the paper size for Tray 1) or view information (e.g. how much is left  
of a selected consumable).  
Many of these menu settings can be, and often are, overridden by  
settings in the Windows printer drivers. However, several of the  
driver settings can be left at "Printer Setting," which will then default  
to the settings entered in these printer menus.  
The steps involved in using the menus are typically as follows:  
1.  
Ensure that the display panel indicates that the printer is  
ready to print.  
2.  
Enter User menu mode by pressing either the Enter button  
or the Up-arrow or Down-arrow button and press the  
latter two repeatedly until the desired menu is highlighted in  
the displayed list.  
3.  
4.  
Press the Enter button to select this menu.  
Press the Up-arrow or Down-arrow buttons repeatedly  
until the desired Item is highlighted.  
5.  
6.  
Press the Enter button to select this Item.  
Press the Up-arrow or Down-arrow buttons repeatedly  
7.  
8.  
Press the Enter button to select this Value. (If you are  
setting a parameter, ensure that an asterisk (*) appears  
beside the selected parameter Value.)  
Press the Online button to exit menu mode and return to the  
ready to print status.  
Refer to the section entitled “Getting started” on page 37 and  
“Appendix B – Menu system” on page 102 for examples of using the  
menus.  
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Control panel > 36  
   
Getting started  
This section provides information to help you get started with using  
your printer.  
Printer location  
Check that you have sufficient space for access:  
> around your printer:  
20cm 8in  
60cm  
24in  
60cm  
24in  
100cm 40in  
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Getting started > 37  
       
> above your printer:  
70cm  
28in  
Turning Off/On  
Turning Off  
1.  
Hold down the Shutdown/Restart button (1) on the control  
panel for more than 2 seconds to start the shutdown process.  
1
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Getting started > 38  
     
2.  
When the display panel shows that you can either turn off or  
restart the printer, use the On/Off switch to turn off the  
printer. Please wait as this may take a short time.  
Turning On  
NOTE  
If the display panel shows that you can either turn off or restart  
the printer, press Shutdown/Restart to turn on the printer.  
1.  
If the printer is turned off (no power), use the On/Off switch  
to turn on the printer. Please wait as this may take a short  
time.  
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Getting started > 39  
   
Checking current settings  
Carry out the following steps to generate a Configuration report  
(Menu Map) to confirm that your printer is correctly configured.  
1.  
2.  
3.  
Ensure that there is Letter paper in Tray 1 (to be used in this  
operation).  
Ensure that the display panel indicates that the printer is  
ready to print.  
Press the Up-arrow or Down-arrow buttons repeatedly  
until Print Pages is highlighted.  
4.  
5.  
Press the Enter button to select Print Pages.  
Press the Up-arrow or Down-arrow buttons repeatedly  
until Configuration is highlighted.  
6.  
7.  
Press the Enter button to select Configuration.  
Press the Enter button to execute the command and a  
Configuration document is printed.  
8.  
9.  
After printing the configuration document, the printer returns  
to the ready to print status.  
You can use this document to check your printer  
configuration. System values and installed accessories are  
listed at the top of the first page while status values and  
settings follow.  
Interfaces and connection  
Your printer is equipped with a selection of data interfaces:  
> Parallel – For direct connection to a PC. This port requires a  
bi-directional (IEEE 1284 compliant) parallel cable.  
> USB – For connection to a PC running Windows 98 or above  
(not Windows 95 upgraded to Windows 98) or Macintosh.  
This port requires a cable conforming to USB version 2.0 or  
above.  
> The printer may not work if a USB- compatible device is  
connected concurrently with other USB-compatible machines.  
When connecting multiple printers of the same type, they  
appear as *****, ***** (2), ***** (3), etc. These numbers  
depend on the order of connecting or turning on each printer.  
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Getting started > 40  
         
> Ethernet – For network cable connection.  
NOTE  
Interface cables are not supplied with your printer.  
Connecting the parallel interface  
1.  
2.  
Turn off the printer and the computer.  
Connect a parallel cable between the printer and computer.  
3.  
Turn on the printer and then the computer.  
Connecting the USB interface  
Do not connect the USB cable at this time. You will be instructed  
when to connect the USB cable when you run the Drivers CD.  
If you are connecting your printer directly to a stand alone computer  
proceed to the section entitled “Printer Drivers”.  
Connecting the network interface  
1.  
Turn off the printer and the computer.  
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Getting started > 41  
         
2.  
Remove the protective cover from the network connector on  
the printer.  
3.  
Connect an Ethernet cable between the printer and an  
Ethernet hub.  
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Getting started > 42  
4.  
Turn on the printer and then the computer.  
If your printer is to be installed as a network printer, please refer to  
the relevant section in the Software Installation Guide and  
Configuration Guide for further details on how to configure the  
network connection before installing the printer drivers.  
NOTE  
Administrator’s authority is required when installing a network  
connection.  
Using the Drivers CD  
For instructions on installing the drivers and other software, refer to  
the Software Installation booklet.  
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Getting started > 43  
 
Operation  
Using the printer  
For full details of how to use the printer and any optional accessories  
to print jobs efficiently and effectively, please refer to the Printing  
Guide.  
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Operation > 44  
     
Consumables and maintenance  
This section explains how to replace consumable and maintenance  
items when due. As a guide, the life expectancy of these items is:  
> Toner — 15,000 Letter pages at 5% coverage.  
The printer is shipped with sufficient toner for 7,500 Letter  
pages in the print cartridges of which 1 – 2,000 Letter pages  
of toner are used to charge the image drum.  
> Image drum — 42,000 Letter pages continuous print  
> Transfer belt — Approximately 100,000 Letter pages  
> Fuser — Approximately 100,000 Letter pages  
Checking consumable/maintenance item usage  
At any time, you can check how much of each consumable/  
maintenance item is left by using the appropriate menus. For  
example, enter the menu system and follow the path:  
Configuration>Supplies Life>Cyan Toner  
The percentage of Cyan Toner remaining is displayed on the display  
panel and the printer then returns to the ready to print status.  
Replacement indications  
The display panel provides messages to the effect that  
consumables/maintenance items are running low or nearing end of  
life followed some time later by a message that replacement is  
required. You should replace the item as soon as possible after this  
message is displayed to avoid the possibility of print quality being  
compromised.  
The paper feed rollers and the multi-purpose (MP) tray feed rollers  
do not have any replacement warning messages. Recommended  
replacement: after approximately 120,000 Letter sheets.  
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Consumables and maintenance > 45  
       
Consumable item order information  
ITEM  
LIFE  
ORDER NUMBER  
Toner, Black  
15,000 Letter pages @ 5%  
15,000 Letter pages @ 5%  
15,000 Letter pages @ 5%  
15,000 Letter pages @ 5%  
AR-C36TBU  
AR-C36TCU  
AR-C36TMU  
AR-C36TYU  
AR-C36BDR  
Toner, Cyan  
Toner, Magenta  
Toner, Yellow  
Image drum, Black  
42,000 Letter pages  
continuous print  
Image drum, Cyan  
Image drum, Magenta  
Image drum, Yellow  
42,000 Letter pages  
continuous print  
AR-C36CDR  
AR-C36MDR  
AR-C36YDR  
42,000 Letter pages  
continuous print  
42,000 Letter pages  
continuous print  
Maintenance item order details  
ITEM  
LIFE  
ORDER NUMBER  
Fuser unit  
100,000 Letter pages  
100,000 Letter pages  
30,000 Letter pages avg  
120V: AR-C36FU1  
AR-C36TB1  
Belt unit  
Toner Collection Bottle  
AR-C36WTB  
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Consumables and maintenance > 46  
       
Replacing consumables/maintenance items  
Each consumable or maintenance item comes complete with its own  
installation details which give full instructions on replacement. You  
are advised to follow these instructions carefully.  
CAUTION!  
Only use genuine Sharp consumables to ensure the best  
quality and performance from your hardware.  
Non-Sharp products may damage your printer’s  
performance and invalidate your warranty.  
Cleaning the LED heads  
You are advised to clean the LED heads:  
> any time you replace a toner cartridge (a LED lens cleaner is  
enclosed with each replacement toner cartridge)  
> if printing is showing signs of faded images, white stripes or  
blurred letters  
You can use a LED lens cleaner or dry, soft cloth for cleaning the LED  
heads.  
1.  
Open the top cover.  
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Consumables and maintenance > 47  
     
2.  
With an LED lens cleaner or soft cloth, gently wipe each of  
the four heads (1). Move the cleaner as shown, using a clean  
section of the cleaner with each pass. Be careful not to  
damage the guards (2).  
1
2
3.  
Close the top cover.  
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Consumables and maintenance > 48  
Cleaning the paper feed rollers  
Clean the paper feed rollers if paper jams frequently occur.  
1.  
Remove items like a wrist watch or bracelet then use the  
Shutdown/Restart button followed by the On/Off switch  
to turn the printer off.  
2.  
Open Tray 1 side cover and pull out the paper guide plate (1).  
1
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Consumables and maintenance > 49  
   
3.  
Remove Tray 1 completely from the printer.  
4.  
Gaining access through the gap left by Tray 1, wipe the 3  
paper feed rollers (2) with a soft cloth lightly moistened with  
water.  
2
5.  
Replace Tray 1.  
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Consumables and maintenance > 50  
6.  
Return the paper guide plate to its original position and close  
Tray 1 side cover.  
7.  
Turn on the printer.  
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Consumables and maintenance > 51  
Cleaning the printer casing  
1.  
Turn the printer off by using the Shutdown/Restart button  
followed by the On/Off switch.  
2.  
Wipe the printer surface with a soft cloth moistened sparingly  
with water or neutral detergent.  
3.  
Use a soft dry cloth to dry the printer surface.  
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Consumables and maintenance > 52  
   
4.  
Turn on the printer.  
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Consumables and maintenance > 53  
Emptying the punch chip box (Punch unit optional  
accessory)  
When the display panel indicates that the punch chip box is full,  
empty the box as follows:  
1.  
Operate the Finisher lever and move the Finisher away from  
the printer.  
2.  
Pull out the punch chip box, being careful to keep it level so  
as not to spill any chips.  
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Consumables and maintenance > 54  
   
3.  
Discard the chips in an appropriate place.  
4.  
Replace the punch chip box carefully into the Finisher.  
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Consumables and maintenance > 55  
5.  
Check that the punch chip box has been replaced correctly  
then move the Finisher back into position, being careful not  
to trap your fingers.  
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Consumables and maintenance > 56  
Optional accessories  
This section describes optional accessory equipment for your printer.  
The following accessories are available:  
> Finisher (for stapling or saddle stitching printer output)  
> Punch unit (to extend Finisher functionality)  
Accessory order information  
ITEM  
ORDER NUMBER  
Finisher:  
AR-C36TF  
Finisher Punch Unit:  
2-3 hole  
AR-C36HP  
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Optional accessories > 57  
       
Installing accessories  
Each accessory (apart from the Finisher and MFP Upgrade Kit)  
comes complete with its own documentation which gives full  
instructions on installation. You are advised to follow these  
instructions carefully.  
After installation, print out a Menu Map (Configuration document) to  
check that the installation has been successful.  
For the following accessories, you have to make the appropriate  
setting in your printer driver(s):  
> Finisher  
Refer to the Printing Guide for driver setting details.  
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Optional accessories > 58  
   
Troubleshooting  
This section provides information to help you deal with problems  
that may arise when using the printer. The following paragraphs  
describe actions to take in the event of a paper jam and how to deal  
with unsatisfactory print results. Display panel messages about  
paper jams and relevant actions are given in this section while a list  
of other typical messages and suggested responses is given in  
“Appendix A – Display Panel Messages” on page 100.  
Paper jams – printer  
If a paper jam occurs, a message appears on the display panel in the  
printer Control Panel. You can press the Help button to display  
guidance on how to clear the jam.  
For full details of clearing jams, refer to the following paragraphs,  
which correspond to the paper jam messages.  
Open cover, paper jam, tttttt side cover  
Tray 1, or any one of Tray 2 to Tray 4 (if installed), can appear in  
place of the tttttt characters in the display panel message. In this  
example Tray 1 is used, the procedure being similar for all other  
trays.  
1.  
Squeeze the catch (1) on Tray 1 side cover and open the  
cover.  
1
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Troubleshooting > 59  
           
2.  
Holding it by the tab (2), turn the paper guide outward.  
2
3.  
Carefully remove the jammed paper.  
4.  
Put the paper guide back into position and close Tray 1 side  
cover.  
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Open cover, paper jam, side cover  
1.  
If the MP Tray is open, close it so that the side cover (1) is  
visible.  
1
2.  
Pull the release lever (2) and pull open the side cover.  
2
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3.  
Carefully remove the jammed paper.  
4.  
Close the side cover.  
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Open cover, paper jam, top cover  
1.  
Squeeze the top cover handle (1) and open the top cover.  
1
WARNING!  
Be careful not to touch the fuser unit which is hot after  
printing.  
2.  
Squeeze the basket handle (2) and raise the drum basket.  
2
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3.  
Carefully remove any paper on the belt.  
4.  
If paper is jammed in the fuser unit, push the lock lever (3)  
in the direction shown to release the unit.  
WARNING!  
Be careful not to touch the fuser unit which may be hot  
after printing. If the fuser unit is hot, wait until it cools  
before attempting to remove any jammed paper.  
Holding the fuser unit (4) by the handle, lift it out of the  
printer and place it on a flat surface.  
4
3
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5.  
Pull up the jam release levers (5) and remove the jammed  
paper.  
5
6.  
Carefully replace the fuser unit into the printer and turn the  
lock lever (6) in the direction shown to lock the fuser unit.  
6
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7.  
If paper is jammed near the paper exit, open the face-up  
stacker (7).  
7
8.  
Open the side cover (paper exit) (8) and remove the jammed  
paper.  
8
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9.  
Close the side cover (paper exit) and then the face-up  
stacker.  
10. Return the image drum basket (9) into position and check it  
is locked.  
9
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11. Close the top cover and ensure it is latched.  
Paper jams – duplex unit  
Check duplex unit, paper jam  
1.  
If a Finisher unit is attached to your printer, operate the lever  
(1) of the Inverter unit to separate the Inverter from the  
printer.  
1
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2.  
Operate the duplex cover release button (2) and open the  
cover.  
2
3.  
Carefully remove any jammed paper.  
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4.  
Operate the levers (3) and pull out the duplex unit.  
3
3
5.  
Holding the front top cover by the grip (4), push it gently  
inwards and raise it.  
4
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6.  
Remove any jammed paper.  
7.  
In similar manner, check for and clear any paper jammed  
under the rear top cover.  
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8.  
Replace the two top covers.  
9.  
Raise the front cover of the duplex unit.  
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10. Push the duplex unit back into position.  
11. If you detached a Finisher unit to gain access to the duplex  
unit, replace the Finisher unit.  
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Troubleshooting > 73  
Paper jams – Finisher (optional accessory)  
Check Finisher, paper jam/paper remains  
Use the Help button on the printer control panel to check the number  
displayed. You will need this to be able to clear the paper jam. The  
following paragraphs explain what to do for each of the indicated  
numeric codes.  
591, 592, 593, 599/ 643, 645 (paper jam around Finisher)  
1.  
Remove any paper at the Finisher paper exit.  
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2.  
Operate the Finisher lever (1) and move the Finisher away  
from the Inverter.  
1
3.  
Open the Finisher top cover.  
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4.  
Carefully remove any jammed paper.  
5.  
Close the Finisher top cover.  
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6.  
Move the Finisher back into position and connect it to the  
Inverter.  
594, 597, 598/ 644, 646 (paper jam in Finisher)  
1.  
Operate the Finisher lever (1) and move the Finisher away  
from the Inverter.  
1
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2.  
Open the Finisher front cover (2).  
2
3.  
Continue to turn the lower knob (3) clockwise until any  
jammed paper is completely ejected.  
3
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4.  
Remove the ejected paper.  
5.  
Close the Finisher front cover.  
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6.  
Open the Finisher right side cover.  
7.  
Carefully remove any jammed paper.  
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8.  
Close the Finisher right side cover.  
9.  
Move the Finisher back into position and connect it to the  
Inverter.  
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Troubleshooting > 81  
590 (paper jam in Finisher/Punch unit)  
1.  
Operate the Finisher lever (1) and move the Finisher away  
from the Inverter.  
1
2.  
Move the tab (2) on the right side of the Finisher to align it  
with the mark (3).  
3
2
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3.  
Open the Finisher top cover.  
4.  
Carefully remove any jammed paper.  
5.  
Close the Finisher top cover.  
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6.  
Move the Finisher back into position and connect it to the  
Inverter.  
Check Inverter, paper jam  
1.  
Operate the Finisher lever (1) and move the Finisher away  
from the Inverter.  
1
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2.  
Squeeze the recessed handle (2) and open the left side cover  
of the Inverter.  
2
3.  
Carefully remove any jammed paper.  
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4.  
Close the Inverter left side cover.  
5.  
Move the Finisher back into position and connect it to the  
Inverter.  
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6.  
Operate the Inverter lever (3) and separate the Inverter from  
the printer.  
3
7.  
Open the right side door (4) of the Inverter.  
4
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8.  
Remove any jammed paper.  
9.  
Close the right side door.  
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10. Move the Finisher and Inverter back into position and connect  
to the printer.  
Avoiding paper jams  
The following table summarizes possible causes of paper jams and  
suggests ways of avoiding them.  
POSSIBLE CAUSE  
SUGGESTED REMEDY  
The printer is not level.  
Place the printer on a steady, level surface.  
Use appropriate media.  
Your print media is too light or  
too heavy.  
Your print media is damp or  
charged with static electricity.  
Use media that has been stored in  
appropriate temperature and humidity  
conditions.  
Your print media is creased or  
curled.  
Use appropriate media. Decurled media can  
be used.  
Your print media sheets are  
not aligned with each other.  
Remove the sheets, jog them into alignment  
and reload them.  
Your print media is not aligned  
properly in the paper tray.  
Adjust the paper stop and paper guides of  
the tray, or the manual feed guide on the MP  
Tray to align the media properly.  
Your envelopes to be printed  
are not oriented properly.  
Adjust the orientation as required.  
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POSSIBLE CAUSE  
SUGGESTED REMEDY  
Your printer feed roller is dirty.  
Wipe the roller with a cloth moistened with  
water.  
Your printer feed rollers are  
wearing out.  
Replace the feed rollers.  
The media weight or type  
have been wrongly set.  
Select the correct printer menu settings for  
[Media Weight] and [Media Type].  
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Dealing with unsatisfactory printing  
SYMPTOMS  
POSSIBLE CAUSES  
STEPS TO TAKE  
Vertical white lines  
can be seen on the  
printed page.  
The LED head is dirty.  
Wipe the LED head with a  
LED lens cleaner or with a  
soft cloth.  
The toner is low.  
Replace the toner cartridge.  
Foreign materials may  
be present in the image  
drum.  
Replace the image drum  
cartridge.  
Light-shielding film of  
the image drum  
cartridge is dirty.  
Wipe the film with a LED  
lens cleaner or with a soft  
cloth.  
Printed images are  
fading vertically.  
The LED head is dirty.  
The toner is low.  
Wipe the LED head with a  
LED lens cleaner or with a  
soft cloth.  
Replace the toner cartridge.  
Use recommended paper.  
The paper is not  
suitable for the printer.  
Printing is light.  
The toner cartridge is  
not properly seated.  
Reinstall the toner  
cartridge.  
The toner is low.  
Replace the toner cartridge.  
The paper is moist.  
Use paper stored in proper  
temperature and humidity  
conditions.  
The paper is not  
suitable for the printer.  
Use recommended paper.  
Thickness and type of  
paper are inappropriate.  
Set a proper value for  
[Media Weight] and [Media  
Type] in the menu setup, or  
set one value thicker for  
[Media Weight].  
Recycled paper is being  
used.  
Set one value thicker for  
[Media Weight] in the menu  
setup.  
Partially faded  
images. White  
spots and lines  
appear in solid  
printing.  
Paper is moist or dry.  
Use paper stored in proper  
temperature and humidity  
conditions.  
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SYMPTOMS  
POSSIBLE CAUSES  
STEPS TO TAKE  
Vertical lines  
appear.  
The image drum  
cartridge is damaged.  
Replace the image drum  
cartridge.  
The toner is low.  
Replace the toner cartridge.  
Horizontal Lines  
and spots appear  
periodically.  
When the interval is  
about 94mm (4in), the  
image drum (the green  
tube) is damaged or  
dirty.  
Wipe it lightly with a soft  
cloth. Replace the image  
drum cartridge when it is  
damaged.  
When the interval is  
about 42mm (1.5in),  
there may be foreign  
particles in the image  
drum cartridge.  
Open/close the top cover,  
and print again.  
When the interval is  
about 87mm (3.5in),  
the fuser unit is  
damaged.  
Replace the fuser unit.  
The image drum  
cartridge has been  
exposed to light.  
Replace the image drum  
cartridge if the problem is  
not resolved.  
White area of paper  
is lightly stained.  
Paper contains static.  
Use paper stored in proper  
temperature and humidity  
conditions.  
Too thick paper is used.  
The toner is low.  
Use thinner paper.  
Replace the toner cartridge.  
Periphery of the  
letters is smudged.  
The LED head is dirty.  
Wipe the head with LED lens  
cleaner or with a soft cloth.  
Toner comes off  
when it is rubbed.  
The thickness and type  
of the paper are  
incorrectly set.  
Set the correct value of  
[Media Type] and [Media  
Weight] in the menu setup  
or set one value thicker for  
[Media Weight].  
Recycled paper is used.  
Set one value thicker for  
[Media Weight] in the menu  
setup.  
Glossiness is not  
uniform.  
The thickness and type  
of the paper are  
incorrectly set.  
Set the correct value of  
[Media Type] and [Media  
Weight] in the menu setup  
or set one value lighter for  
[Media Weight].  
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Staple jams – Finisher (optional accessory)  
Check Finisher, Staple Jam  
When the display indicates a staple jam has occurred, clear the jam  
as follows:  
1.  
Open the Finisher front cover.  
2.  
Turn the knob in the direction indicated until the colored  
indicator appears.  
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3.  
Remove any paper that awaits stapling in the paper ejection  
area.  
4.  
Pull out the staple unit.  
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5.  
6.  
7.  
Turn the knob in the direction indicated to move the stapler  
to the front.  
Grip both sides of the staple cartridge, pull it up and remove  
it.  
Raise the staple cartridge gate.  
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8.  
Remove all staples that are emerging from the staple case.  
9.  
Return the staple cartridge gate to its original position.  
10. Replace the staple cartridge.  
Sharp AR-C360P User’s Guide  
Troubleshooting > 96  
11. Ensure that the staple cartridge is securely installed back into  
the staple unit then push the staple unit fully home.  
12. Close the Finisher front cover, being careful not to trap your  
fingers.  
Sharp AR-C360P User’s Guide  
Troubleshooting > 97  
Specifications  
ITEM  
SPECIFICATION  
Dimensions  
25.8x24.4x18.2 in (WxDxH)  
655x620x462 mm (WxDxH)  
Weight  
Without options, 152 lb (68 kg)  
Print speeds  
36 ppm color; 40 ppm monochrome 20 – 28 lb  
paper  
Resolution  
Emulations  
Memory  
1200 x 1200 dpi  
PCL 5c, PCL XL 2.1, PS  
1 GB (max.)  
Paper input  
at 20 lb (75 g/m²)  
Trays 1 – 4: 530 sheets Letter each  
MP Tray: 230 sheets Letter  
Paper weight  
Paper output  
15 – 71 lb (55 – 268 g/m²)  
Face-down stacker: 500 sheets  
Face-up stacker: 250 sheets  
Interfaces  
Duty cycle  
Toner life  
Parallel, USB 2.0, 10Base-T and 100Base-TX  
150,000 pages/month maximum  
15,000 Letter pages @ 5% coverage  
42,000 Letter pages, continuous print  
100,000 Letter pages  
Image drum life  
Belt life  
Fuser life  
100,000 Letter pages  
Toner collection bottle  
life  
30,000 Letter pages  
Power rating  
110 – 127 VAC, 60 Hz  
230 VAC, 50 Hz +/- 2Hz  
Power consumption  
Operating: 1,500 W maximum, 750 W typical  
Standby: 1,300 W maximum, 200 W typical  
Power save: <45 W  
Operating environment  
Operating: 50 – 90°F/20 – 80%RH  
Off: 32 – 110°F/10 – 90%RH  
Sharp AR-C360P User’s Guide  
Specifications > 98  
   
ITEM  
SPECIFICATION  
Noise level  
Operating: 53dBA maximum  
Standby: 40dBA maximum  
Power save: 40dBA maximum after 30 mins  
background level  
Sharp AR-C360P User’s Guide  
Specifications > 99  
Appendix A – Display Panel Messages  
The display panel messages are intended to be self-explanatory.  
Representative messages are given as examples below.  
MESSAGE  
COMMENT  
Ready to Print  
Printing tttttt  
Your printer is online and ready to print.  
Your printer is printing and paper is currently being  
fed from tttttt, where tttttt identifies a tray.  
tttttt Near End  
The paper supply in the tray identified by tttttt will  
run out soon.  
cccccc Toner Low  
Fuser Unit Near Life  
Change Fuser Unit  
The remaining toner of color cccccc is running low.  
The fuser unit is nearing the end of its working life.  
The fuser unit has reached the end of its working  
life and has to be changed.  
Inverter is Removed  
The Inverter unit has been separated from the  
printer and all Finisher functions are disabled.  
(Finisher/Inverter is an optional accessory.)  
Invalid Data  
Press ONLINE Button  
Invalid data has been received by the printer. Press  
the ONLINE button to clear this warning.  
Change Paper in tttttt  
mmmmmm  
There is a mismatch between the media in the tray  
and print data.  
Load media of size mmmmmm and type pppppp  
into tray tttttt. The message may remain for some  
time after you have closed the tray.  
pppppp  
Press ONLINE button  
Please see HELP for  
details  
You can have the printer ignore this error for the  
current print job by pressing the ONLINE button.  
You can access help details by pressing the HELP  
button.  
Install Paper  
tttttt  
mmmmmm  
Please see HELP for  
details  
The printer has tried to take paper from an empty  
tray.  
Load media of size mmmmmm into tray tttttt. The  
message may remain for some time after you have  
closed the tray.  
You can access help details by pressing the HELP  
button.  
Install Tray  
tttttt  
The printer has tried to take paper from a tray that  
has been removed.  
Ensure that tray tttttt is correctly located or put tray  
tttttt loaded with paper back into the printer.  
Sharp AR-C360P User’s Guide  
Appendix A – Display Panel Messages > 100  
   
MESSAGE  
COMMENT  
Open Cover  
Paper Remains  
tttttt  
Additional paper has been detected after a paper  
jam has been cleared.  
Open tttttt side cover to check for additional paper.  
Please see HELP for  
details  
You can access help details by pressing the HELP  
button.  
Check Image Drum  
cccccc  
Check that the image drum of color cccccc is  
correctly installed.  
Please see HELP for  
details  
You can access help details by pressing the HELP  
button.  
Sharp AR-C360P User’s Guide  
Appendix A – Display Panel Messages > 101  
Appendix B – Menu system  
The top-level Functions menus are:  
> Configuration  
> Print Pages  
> Suspend Printing  
> Resume Printing  
> Print Secure Job  
> Menus  
> Shutdown  
> Admin Setup  
> Calibration  
> Print Statistics  
The other special top-level menu is:  
> System Maintenance  
The following tables summarise the Configuration, Print Pages, Print  
Secure Job and Menus menu trees and provide some usage  
examples. The menu trees are given to the lowest menu item level.  
Typically, this can be a parameter that can be set by selecting from  
a range of values provided or a command that can be executed to  
display or print a status or setting value.  
Emboldened values followed by an (A) denote default values  
associated with locations where A4 is default paper size.  
Emboldened values followed by an (L) denote default values  
associated with locations where Letter is default paper size.  
Emboldened values followed by neither (A) nor (L) denote common  
defaults.  
Certain menus and items associated with, for example, the Finisher  
appear only if the associated hardware is installed or under certain  
conditions.  
The remainder of the menus above are intended for more specialized  
usage and are not described further here. For full details of using all  
menus to configure and use the printer, refer to the Configuration  
Guide.  
Sharp AR-C360P User’s Guide  
Appendix B – Menu system > 102  
                         
Configuration  
Print Page Count  
ITEM  
VALUE  
DESCRIPTION  
Color Page  
nnnnnn  
nnnnnn  
nnnnnn  
nnnnnn  
Displays number of  
color printed pages  
converted to Letter  
equivalent.  
Monochrome  
Page  
Displays number of  
monochrome printed  
pages converted to  
Letter equivalent.  
Traym  
Displays total printed  
pages from Traym,  
where m is in range 1 to  
4.  
MP Tray  
Displays total printed  
pages from MP tray.  
Finisher Count  
ITEM  
VALUE  
DESCRIPTION  
Staple  
nnnnnn  
Displays total pages  
stapled.  
Punch  
nnnnnn  
nnnnnn  
Displays total pages  
punched.  
Finisher  
Displays total pages  
ejected into the Finisher.  
Sharp AR-C360P User’s Guide  
Appendix B – Menu system > 103  
       
Supplies Life  
ITEM  
VALUE  
DESCRIPTION  
xxxx Drum  
Remaining nnn%  
Displays the remaining  
life span of the xxxx  
drum as a percentage  
where xxxx can be  
Cyan, Magenta, Yellow,  
Black.  
Belt  
Remaining nnn%  
Remaining nnn%  
Remaining nnn%  
Displays the remaining  
life span of the belt unit  
as a percentage.  
Fuser  
Displays the remaining  
life span of the fuser  
unit as a percentage.  
xxxx Toner  
(n.nK)  
Displays the remaining  
life span of xxxx toner  
as a percentage, where  
xxxx can be Cyan,  
Magenta, Yellow, Black.  
(n.nK) indicates the  
capacity of the toner  
cartridge being used.  
Network  
The items and settings displayed are specific to your system. Full  
details are given in the Configuration Guide.  
Sharp AR-C360P User’s Guide  
Appendix B – Menu system > 104  
   
Paper Size in Tray  
ITEM  
VALUE  
DESCRIPTION  
Traym where  
m is in range 1  
to 4  
Executive  
Letter Short Edge  
Letter Long Edge  
Legal 14  
Legal 13.5  
Tabloid  
Tabloid Extra  
Legal 13  
A6  
Displays detected paper  
size of Traym.  
(similar  
arrangement  
for all trays)  
A5  
A4 Short Edge  
A4 Long Edge  
A3  
A3 Nobi  
A3 Wide  
B5 Short Edge  
B5 Long Edge  
B4  
Postcard  
Double Postcard  
Custom  
MP Tray  
Similar to values for Traym  
Displays detected paper  
size of the MP Tray.  
System  
ITEM  
VALUE  
DESCRIPTION  
Serial Number  
xxxxxxxxxxxxxxx  
Displays serial no. of the  
printer.  
Asset Number  
xxxxxxx  
Displays Asset Number.  
Asset Number is 8  
alphanumeric characters  
that can be assigned by  
a user. Same as Asset  
Number of Menu Map.  
CU Version  
PU Version  
xx.xx  
Displays version no. of  
CU (Control Unit)  
firmware.  
Same as CU version of  
Menu Map.  
xx.xx.xx  
Displays version no. of  
PU (Print Unit) firmware.  
Same as PU version of  
Menu Map.  
Sharp AR-C360P User’s Guide  
Appendix B – Menu system > 105  
   
ITEM  
VALUE  
DESCRIPTION  
Total Memory  
xx MB  
Displays total RAM  
memory installed in the  
printer.  
Same as Total Memory  
of Menu Map.  
HDD  
xx.xx GB [Fxx]  
Displays size of hard  
disk and file system  
version.  
Same as HDD of Menu  
Map.  
Configuration example – monochrome pages printed  
To display the total monochrome pages printed so far (remembering  
that a duplex page counts as two pages):  
1.  
Ensure that the display panel indicates that the printer is  
ready to print.  
2.  
Enter menu mode by pressing either the Up-arrow or  
Down-arrow button and press them repeatedly until the  
Configuration menu is highlighted.  
3.  
4.  
Press the Enter button to select this menu.  
Press the Up-arrow or Down-arrow buttons repeatedly  
until Print Page Count is highlighted.  
5.  
6.  
Press the Enter button to select this Item.  
Press the Up-arrow or Down-arrow buttons repeatedly  
until Monochrome Page is highlighted.  
7.  
8.  
Press the Enter button and the monochrome page count is  
displayed.  
Press the Online button to exit menu mode and return to the  
ready to print status.  
Sharp AR-C360P User’s Guide  
Appendix B – Menu system > 106  
 
Print Pages  
ITEM  
VALUE  
DESCRIPTION  
PS Test Page  
Execute  
Prints the  
PostScript sample  
page.  
Configuration  
Job Log  
Execute  
Prints printer  
configuration  
details.  
Execute  
Execute  
Execute  
Execute  
Prints EFI job log  
details.  
Color Charts  
(disk only)  
Prints colour  
charts.  
PS Font List  
PCL Font List  
Prints PostScript  
font list.  
Prints PCL  
emulation font  
list.  
Demo Page  
Usage Report  
Statistics Log  
Error Log  
Execute  
Execute  
Execute  
Execute  
Prints a demo  
page.  
Prints usage  
report.  
Prints job log  
details.  
Prints the error  
log.  
E-mail Log  
Execute  
Execute  
Prints e-mail log.  
PrintMe Log  
Prints PrintMe  
Log.  
Sharp AR-C360P User’s Guide  
Appendix B – Menu system > 107  
   
Print Information example – demonstration page  
To print a printer demo page to demonstrate how your printer  
prints:  
1.  
Ensure that the display panel indicates that the printer is  
ready to print.  
2.  
Enter menu mode by pressing either the Up-arrow or  
Down-arrow button and press them repeatedly until the  
Print Pages menu is highlighted.  
3.  
4.  
Press the Enter button to select this menu.  
Press the Up-arrow or Down-arrow buttons repeatedly  
until Demo page is highlighted.  
5.  
6.  
Press the Enter button to select this Item and the demo page  
is printed.  
After printing, the printer returns to ready to print status.  
Sharp AR-C360P User’s Guide  
Appendix B – Menu system > 108  
 
Print Secure Job  
ITEM  
VALUE  
DESCRIPTION  
Enter Password  
Not Found  
nnnn  
Enter a password to use secure printing.  
Use a secure printing job (Secure Job) or  
a job Stored to HDD when printing. When  
you print a Secure document, it is deleted  
from the HDD. When you print a  
document Stored to HDD, it prints and  
remains stored on the HDD until you  
manually delete it.  
Secure Job  
Print  
Delete  
Not Found: (no jobs) is indicated when  
there is no output file.  
The following messages are displayed  
when there are printable files.  
Print: When you select Print, Set  
Collating Amount is displayed to enable  
you to specify a number of copies. After  
specifying the number of copies, press  
Enter to print all jobs with the specified  
number of copies.  
Delete: When you select Delete, you are  
prompted to recheck by Yes/No display,  
and selecting Yes deletes all jobs.  
Menus  
Tray Configuration  
ITEM  
VALUE  
DESCRIPTION  
Paper Feed  
Tray1  
Specifies a feed tray.  
Indicated only when  
Tray2–4 implemented.  
Tray2  
Tray3  
Tray4  
MP Tray  
Auto Tray  
Switch  
ON  
OFF  
Sets the automatic tray  
switch function.  
Tray Sequence  
Down  
Up  
Paper feed tray  
Specifies selection  
order priority for  
automatic tray  
selection/automatic  
tray switch.  
Unit of  
Measure  
Inch (L)  
mm (A)  
Specifies units for  
custom paper size.  
Sharp AR-C360P User’s Guide  
Appendix B – Menu system > 109  
         
ITEM  
VALUE  
DESCRIPTION  
Traym Config,  
where m is in  
range 1 to 4  
Paper Size  
Tray Size  
Custom  
Sets paper in Traym.  
X Dimension  
Y Dimension  
Media Type  
3.9 – 8.3 (A) –  
8.5 (L) – 12.9  
inch  
100 – 210 (A)  
216 (L) –  
328 mm  
Sets Custom paper  
width for Traym. Sets  
for the direction  
perpendicular to the  
direction of paper  
movement.  
(similar  
arrangement  
for all trays)  
5.8 – 11 (L) –  
11.7 (A) – 18  
inch  
148 – 279 (L)  
297 (A) –  
457 mm  
Sets Custom paper  
length for Traym. Sets  
for the same direction  
as paper movement.  
Plain  
Sets the media type for  
Traym.  
Letterhead  
Transparency  
Bond  
Recycled  
Card stock  
Rough  
User Type1 to User  
Type5 are reserved for  
custom paper sizes set  
in the printer driver.  
Glossy  
User Type1  
User Type2  
User Type3  
User Type4  
User Type5  
Sharp AR-C360P User’s Guide  
Appendix B – Menu system > 110  
ITEM  
VALUE  
DESCRIPTION  
Traym Config,  
where m is in  
range 1 to 4  
Media Weight  
Auto  
Sets media weight for  
Traym.  
Light  
Medium Light  
Medium  
Medium Heavy  
Heavy  
Ultra Heavy 1  
Ultra Heavy 2  
Ultra Heavy 3  
(similar  
arrangement  
for all trays)  
A3 Nobi  
Paper  
A3 Nobi  
The printer detects A3  
Nobi, A3 Wide and  
Tabloid Extra sizes as  
the same. Use this  
setting to tell the  
printer which of the  
three sizes is loaded in  
Traym.  
A3 Wide  
Tabloid Extra  
Legal 14  
Paper  
Legal 14  
Legal 13.5  
Sets the length of the  
legal paper in Traym.  
Change this to Legal  
13.5 if that is the  
standard legal size in  
your country.  
A5/A6 Paper  
A5/A6  
Postcard  
The printer detects A5,  
A6 and Postcard sizes  
as the same. Use this  
setting to tell the  
printer which of the  
three sizes is loaded in  
Traym.  
Sharp AR-C360P User’s Guide  
Appendix B – Menu system > 111  
ITEM  
VALUE  
DESCRIPTION  
MP Tray Config  
Paper Size  
A3 Nobi  
A3 Wide  
A3  
Sets paper size for MP  
Tray.  
A4 Sht Edge  
A4 Long Edge  
(A)  
A5  
A6  
B4  
B5 Short Edge  
B5 Long Edge  
Legal 14  
Legal 13.5  
Tabloid Extra  
Tabloid  
Letter Sht Edge  
Letter Long  
Edge (L)  
Executive  
Custom  
Com-9  
Envelope  
Com-10  
Envelope  
Monarch  
Envelope  
DL Envelope  
Landscape  
Postcard  
Double  
postcard  
C5  
C4  
Envelope  
Index Card  
X Dimension  
Y Dimension  
3 – 8.3 (A) –  
8.5 (L) – 12.9  
inch  
76 – 210 (A) –  
216 (L) – 328  
mm  
Sets Custom paper  
width for the MP Tray.  
Sets for the direction  
perpendicular to the  
direction of paper  
movement.  
3.5 – 11.0 (L)  
11.7 (A) –  
47.2 inch  
90 – 279 (L) –  
297 (A) – 1200  
mm  
Sets Custom paper  
length for MP Tray. Sets  
for the same direction  
as paper movement.  
Sharp AR-C360P User’s Guide  
Appendix B – Menu system > 112  
ITEM  
VALUE  
DESCRIPTION  
MP Tray Config  
Media Type  
Plain  
Sets the media type for  
MP Tray.  
Letterhead  
Transparency  
Labels  
Bond  
Recycled  
Card stock  
Rough  
Glossy  
Envelope  
User Type1  
User Type2  
User Type3  
User Type4  
User Type5  
Media Weight  
Auto  
Light  
Sets the media weight  
for MP Tray.  
Medium Light  
Medium  
Medium Heavy  
Heavy  
Ultra Heavy 1  
Ultra Heavy 2  
Ultra Heavy 3  
Tray Usage  
Normal Tray  
Trayselection/switching  
uses this tray as the  
normal tray.  
When  
Mismatching  
If a paper size or type  
in a tray is not matched  
to that of the print  
data, use paper from  
this tray instead of the  
specified tray.  
Do Not Use  
Makes the MP tray  
unavailable in auto tray  
selection/switching.  
Sharp AR-C360P User’s Guide  
Appendix B – Menu system > 113  
System Adjust  
ITEM  
VALUE  
DESCRIPTION  
Power Save  
Time  
5 min  
Sets the period after  
which power save  
mode starts.  
15 min  
30 min  
60 min  
240 min  
Clearable  
Warning  
Online  
Job  
When Online is  
selected, you must  
manually clear the  
warning by pressing  
the Online button.  
Change to Job if you  
wish the message to  
automatically clear  
when a new print job  
is received.  
Auto Continue  
ON  
OFF  
Sets whether the  
printer is  
automatically  
recovered when  
Memory Overflow or  
Tray Request occurs.  
Manual  
Timeout  
OFF  
30 sec  
60 sec  
If paper is not fed  
within this time in  
manual feed, the job  
is cancelled.  
Wait Timeout  
OFF  
Sets the time period  
between stopping  
receipt of job data  
and forced print.  
For PS, printing is not  
carried out and the  
job is cancelled.  
5 sec  
10 sec  
20 sec  
30 sec  
40 sec  
50 sec  
60 sec  
90 sec  
120 sec  
150 sec  
180 sec  
210 sec  
240 sec  
270 sec  
300 sec  
Sharp AR-C360P User’s Guide  
Appendix B – Menu system > 114  
 
ITEM  
VALUE  
DESCRIPTION  
Low Toner  
Continue  
Stop  
Sets the printing  
operation when  
insufficient toner is  
detected.  
Continue: the printer  
can continue printing  
while remaining  
online.  
Stop: the printer  
stops printing and  
goes offline.  
Jam Recovery  
ON  
OFF  
ON: continues  
printing the job,  
including any jammed  
pages, once the jam  
has been cleared.  
OFF: Cancels a job  
including the page  
currently jammed.  
Print Position  
Adjust  
X Adjust  
0.00  
Adjusts the position  
of the whole printing  
image (0.25 mm,  
0.01 in interval)  
perpendicular to the  
direction of paper  
movement (i.e.  
+0.25 – +2.00  
-2.00 – -0.25  
mm  
0.00  
+0.01 – +0.08  
-0.08 – -0.01  
in  
horizontally).  
Y Adjust  
0.00  
Adjusts the position  
of the whole printing  
image (0.25 mm,  
0.01 in interval)  
parallel to the  
direction of paper  
movement (i.e.  
vertically).  
+0.25 – +2.00  
-2.00 – -0.25  
mm  
0.00  
+0.01 – +0.08  
-0.08 – -0.01  
in  
Sharp AR-C360P User’s Guide  
Appendix B – Menu system > 115  
ITEM  
VALUE  
DESCRIPTION  
Print Position  
Adjust  
Duplex X Adjust  
0.00  
During the flip-side  
printing of duplex  
printing, adjusts the  
location of the whole  
printing image (0.25  
mm, 0.01in interval)  
perpendicular to the  
direction of paper  
movement (i.e.  
+0.25 – +2.00  
-2.00 – -0.25  
mm  
0.00  
+0.01 – +0.08  
-0.08 – -0.01in  
horizontally).  
Duplex Y Adjust  
0.00  
During the flip-side  
printing of duplex  
printing, adjusts the  
location of the whole  
printing image (0.25  
mm, 0.01 in interval)  
parallel to the  
direction of paper  
movement (i.e.  
vertically).  
+0.25 – +2.00  
-2.00 – -0.25  
mm  
0.00  
+0.01 – +0.08  
-0.08 – -0.01  
in  
xxxx Darkness  
0
Adjusts the xxxx  
engine density where  
xxxx is one of Cyan,  
Magenta, Yellow,  
Black. Darkest value  
is +3.  
+1 – +3  
-4 – -1  
xxxx Reg Fine  
Adjust  
0
Makes fine  
+1 – +3  
-3 – -1  
adjustment to image  
registration in xxxx  
against Black in the  
horizontal direction,  
where xxxx is one of  
Cyan, Magenta,  
Yellow.  
If the paper  
movement direction is  
upward, a value set  
on the plus side,  
means the image  
relatively moves  
downward.  
Sharp AR-C360P User’s Guide  
Appendix B – Menu system > 116  
ITEM  
VALUE  
DESCRIPTION  
Paper Black  
Setting  
0
Used for micro  
+1 – +2  
-2 – -1  
adjustment when  
very visible faded  
print results or light  
specks (or streaks)  
result when printing  
in Plain Paper/Black  
setting.  
Decrease the value if  
light specks (or  
streaks) or snow flake  
like printing results in  
high density print  
areas.  
Paper Color  
Setting  
0
Used for micro  
+1 – +2  
-2 – -1  
adjustment when  
very visible faded  
print results or light  
specks (or streaks)  
result when printing  
in Plain Paper/Color  
setting.  
Decrease the value if  
light specks (or  
streaks) or snow flake  
like printing results in  
high density print  
areas  
Transparency  
Black Setting  
0
As for Paper Black  
Setting above.  
+1 – +2  
-2 – -1  
Transparency  
Color Setting  
0
As for Paper Color  
Setting above.  
+1 – +2  
-2 – -1  
Drum Cleaning  
ON  
OFF  
Set to produce idling  
of a drum before  
printing in order to  
reduce horizontal  
white lines. This  
shortens image drum  
life.  
Hex Dump  
Execute  
Prints out the data  
received from the  
host PC in  
hexadecimal code.  
Sharp AR-C360P User’s Guide  
Appendix B – Menu system > 117  
Menus example 1 – Tray 1 transparencies  
To print on transparencies (accommodated in Tray1):  
1.  
Ensure that the display panel indicates that the printer is  
ready to print.  
2.  
Enter menu mode by pressing either the Up-arrow or  
Down-arrow button and press them repeatedly until the  
Menus menu is highlighted.  
3.  
4.  
Press the Enter button to select this menu.  
Press the Up-arrow or Down-arrow buttons repeatedly  
until Tray Configuration is highlighted.  
5.  
6.  
Press the Enter button to select this Item.  
Press the Up-arrow or Down-arrow buttons repeatedly  
until Tray1 Config is highlighted.  
7.  
8.  
Press the Enter button to select this Item.  
Press the Up-arrow or Down-arrow buttons repeatedly  
until MediaType is highlighted.  
9.  
Press the Enter button to select this Item.  
10. Press the Up-arrow or Down-arrow buttons repeatedly to  
move through the range of media types until Transparency is  
highlighted.  
11. Press the Enter button to select this value.  
12. Check that an asterisk (*) appears beside Transparency.  
13. Press the Online button to exit menu mode and return to the  
ready to print status.  
Sharp AR-C360P User’s Guide  
Appendix B – Menu system > 118  
 
Menus example 2 – MP Tray paper size  
To set paper size in the MP Tray:  
1.  
Ensure that the display panel indicates that the printer is  
ready to print.  
2.  
Enter menu mode by pressing either the Up-arrow or  
Down-arrow button and press them repeatedly until the  
Menus menu is highlighted.  
3.  
4.  
Press the Enter button to select this menu.  
Press the Up-arrow or Down-arrow buttons repeatedly  
until Tray Configuration is highlighted.  
5.  
6.  
Press the Enter button to select this Item.  
Press the Up-arrow or Down-arrow buttons repeatedly  
until MP Tray Config is highlighted.  
7.  
8.  
Press the Enter button to select this Item.  
Press the Up-arrow or Down-arrow buttons repeatedly  
until Paper Size is highlighted.  
9.  
Press the Enter button to select this Item.  
10. Press the Up-arrow or Down-arrow buttons repeatedly to  
move through the range of paper sizes until the required size  
is highlighted.  
11. Press the Enter button to select this value.  
12. Check that an asterisk (*) appears beside the chosen size.  
13. Press the Online button to exit menu mode and return to the  
ready to print status.  
Sharp AR-C360P User’s Guide  
Appendix B – Menu system > 119  
 
INDEX  
USB40, 41  
A
accessories57  
installing58  
order details57  
arrow buttons33  
order details46  
B
Admin Setup102  
back button33  
Menus102, 109  
Print Secure Job102, 109  
Resume Printing102  
Shutdown102  
C
cancel button33  
cleaning  
feed rollers49  
LED heads47  
printer casing52  
clearing  
paper jams59  
staple jams93  
consumables  
order details46  
replacing45  
control panel  
adjusting31  
controls32  
P
current settings  
checking40  
duplex printing24  
face-down stacker23  
face-up stacker24  
D
display32  
Configuration information35  
Help information34  
Menu information34  
messages100  
MP tray23  
outputs21  
Status information34  
paper jams  
avoiding89  
duplex68  
E
enter button33  
F
side cover59  
features  
optional9  
standard7  
components14  
location37  
specifications98  
printing44  
H
help button33  
punch chip box  
emptying54  
I
indicator light  
attention32  
ready32  
R
recommended media20  
interface  
Ethernet41  
parallel40, 41  
S
shutdown/restart button32  
Sharp AR-C360P User’s Guide  
Index > 120  
 
software19  
specifications98  
T
troubleshooting59  
turning  
off38  
on39  
U
unsatisfactory printing91  
user’s guide  
printing11  
Sharp AR-C360P User’s Guide  
Index > 121  

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