Sharp All In One Printer Mx 3500n User Manual

MODEL: MX-2300G MX-3500N  
MX-2300N MX-3501N  
MX-2700G MX-4500N  
MX-2700N MX-4501N  
User's Guide  
ABOUT THIS MANUAL  
Please note  
• Where this manual shows the "MX-2300/2700 series" or the "MX-3500/4500 series", the following models are indicated:  
MX-2300/2700 series: MX-2300G, MX-2300N, MX-2700G, MX-2700N  
MX-3500/4500 series: MX-3500N, MX-3501N, MX-4500N, MX-4501N  
• This manual contains references to the fax function. However, please note that the fax function is not available in some  
countries and regions.  
• Considerable care has been taken in preparing this manual. If you have any comments or concerns about the manual, please  
contact your dealer or nearest authorised service representative.  
• This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other problem  
is discovered, please contact your dealer or nearest authorised service representative.  
• Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its  
options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due  
to use of the product.  
Warning  
• Reproduction, adaptation or translation of the contents of manual without prior written permission is prohibited, except as  
allowed under copyright laws.  
• All information in this manual is subject to change without notice.  
Illustrations and the operation panel and touch panel shown in this manual  
The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment.  
The explanations in this manual assume that a right tray and stand/2 x 500 sheet paper drawer are installed on the MX-2700N  
(equipped standard with an automatic document feeder).  
To further explain certain functions and uses, some explanations assume that additional peripheral devices are installed.  
The display screens, messages, and key names shown in the manual may differ from those on the actual machine  
due to product improvements and modifications.  
MANUALS PROVIDED WITH THE MACHINE  
Printed manuals and manuals stored in PDF format on the machine's hard drive are provided with the machine. When  
using the machine, read the appropriate manual for the feature you are using.  
Printed manuals  
Manual name  
Safety Guide  
Contents  
This manual contains instructions for using the machine safely and lists the specifications of the machine  
and its peripheral devices.  
Software Setup  
Guide  
This manual explains how to install the software and configure settings to use the machine as a printer  
or scanner.  
This manual provides easy-to-understand explanations of all the functions of the machine in a single  
volume.  
Detailed explanations of each of the functions can be found in the manuals in PDF format.  
Quick Start Guide  
Troubleshooting  
This manual explains how to remove paper misfeeds and provides answers to frequently asked  
questions regarding the operation of the machine in each mode. Refer to this manual when you have  
difficulty using the machine.  
This manual explains the basic procedures for using the fax function of the machine, and provides an  
overview of the features of the fax function, troubleshooting procedures, and specifications.  
For detailed information on using the fax function and the system settings for fax, see the "Facsimile  
Guide" in PDF format.  
Facsimile Quick  
Reference Guide  
2
   
Operation manuals in PDF format  
The manuals in PDF format provide detailed explanations of the procedures for using the machine in each mode. To  
view the PDF manuals, download them from the hard drive in the machine. The procedure for downloading the manuals  
is explained in "How to download the manuals in PDF format" in the Quick Start Guide.  
Manual name  
Contents  
User's Guide  
(This manual)  
This manual provides information, such as basic operation procedures, how to load paper, and machine  
maintenance.  
Copier Guide  
Printer Guide  
This manual provides detailed explanations of the procedures for using copy function.  
This manual provides detailed explanations of the procedures for using print function.  
This manual provides detailed explanations of the procedures for using fax function and the "System  
Settings" that are related to fax.  
Facsimile Guide  
Scanner Guide  
This manual provides detailed explanations of the procedures for using scan function and Internet Fax  
function.  
This manual provides detailed explanations of the procedures for using the document filing function. The  
document filing function allows you to save the document data of a copy or fax job, or the data of a print  
job, as a file on the machine's hard disk. The file can be called up as needed.  
Document Filing  
Guide  
This manual explains the "System Settings", which are used to configure a variety of parameters to suit  
the aims and the needs of your workplace. Current settings can be displayed or printed out from the  
System Settings.  
System Settings  
Guide  
Icons used in the manuals  
The icons in the manuals indicate the following types of information:  
Warning  
Caution  
This alerts you to a situation where there is a risk of human death or injury.  
This alerts you to a situation where there is a risk of human injury or property damage.  
This alerts you to a situation where  
there is a risk of machine damage or  
failure.  
This indicates the name of a system setting and a provides a brief  
explanation of the setting. For detailed information on each system  
setting, see the System Settings Guide.  
When "System Settings:" appears:  
A general setting is explained.  
When "System Settings (Administrator):" appears:  
A setting that can only be configured by an administrator is  
explained.  
This provides a supplemental  
explanation of a function or procedure.  
This explains how to cancel or correct  
an operation.  
3
BEFORE USING THE MACHINE  
1
This chapter provides basic information about the machine. Please read this chapter before using the machine.  
PART NAMES AND FUNCTIONS  
EXTERIOR  
(1)  
(2)  
(4) (5)  
(6)  
(7)  
(8)  
(3)  
When using the  
MX-3501N/4501N  
When a finisher, paper pass unit and  
saddle stitch finisher (peripheral  
devices) are not installed.  
(9)  
When an automatic  
document feeder is not  
installed.  
When a finisher (peripheral  
device) is installed.  
1,  
2
*1  
(1) Document cover*  
*
(5) Paper pass unit  
This holds down the original.  
This transfers output to the saddle stitch finisher.  
(2) Duplex single pass feeder  
(automatic document feeder)  
(6) Operation panel  
This is used to select functions and enter the number of  
copies.  
This automatically feeds and scans multiple originals. Both  
sides of two-sided originals can be automatically scanned.  
Installed standard on the MX-3501N/4501N. Cannot be  
installed on other models.  
*1  
(7) Exit tray unit (right tray)  
When installed, output can be delivered to this tray.  
(8) Output tray (centre tray)  
PLACING THE ORIGINAL (page 33)  
(3) Reversing single pass feeder*  
(automatic document feeder)  
1,  
2
*
Copy jobs and print jobs are delivered to this tray.  
1
(9) Finisher*  
This automatically feeds and scans multiple originals. Both  
sides of two-sided originals can be automatically scanned.  
This can be used to staple output. A punch module can  
also be installed to punch holes in output.  
(4) Front cover  
Open this cover to switch the main power switch to "On"  
or "Off" or to replace a toner cartridge.  
*1 Peripheral Devices  
The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment.  
*2 The MX-2300G/2300N/2700G/2700N/3500N/4500N are equipped as standard with peripheral devices. On the  
MX-2300G/MX-2700G, you can select whether to equip the machine with a document cover or a reversing single pass feeder.  
4
     
(10) (11) (12) (13) (14) (15)  
(13) Tray 3 (when a stand/1 x 500 sheet paper drawer or a  
*
(10) Saddle stitch finisher  
stand/2 x 500 sheet paper drawer is installed)*  
This can be used to staple output. The saddle stitch  
finisher can automatically staple output at the centre line  
and fold the pages to create a pamphlet. A punch module  
can also be installed to punch holes in output.  
This holds paper. Up to 500 sheets of paper can be  
loaded.  
(14) Tray 4 (when a stand/2 x 500 sheet paper drawer is  
installed)*  
(11) Tray 1  
This holds paper. Up to 500 sheets of paper can be  
loaded.  
This holds paper. Up to 500 sheets of paper can be  
loaded.  
(12) Tray 2  
(15) Tray 5 (when a large capacity tray is installed)*  
This holds paper. Up to 500 sheets of paper can be  
loaded.  
This holds paper. Up to 3500 sheets of paper can be  
loaded.  
* Peripheral Devices  
The peripheral devices are generally optional, however, some models include certain peripheral devices as standard  
equipment.  
5
INTERIOR  
(16)  
(17)  
(18)  
(19)  
(20) (21)  
When using the MX-3500/4500 Series  
(22)  
(23) (24)  
(25) (26) (27) (28)  
(22) Main power switch  
(16) Toner cartridges  
When the toner in a cartridge runs out, the cartridge must  
be replaced with a new cartridge of the same colour.  
The shape of the toner cartridge varies slightly by model.  
This is used to power on the machine.  
When using the fax or Internet fax functions, keep this  
switch in the "On" position.  
(17) Fusing area  
(23) Waste toner box  
Heat is applied here to fuse the transferred image onto  
the paper.  
This collects excess toner that remains after copying and  
printing.  
Caution  
Your service technician will collect the waste toner  
box.  
The fusing unit is hot. Take care not to burn yourself  
when removing a paper misfeed.  
(24) Waste toner box release button  
(18) Transfer belt  
Press this button when you need to release the waste  
toner box lock to replace the waste toner box or clean the  
laser unit.  
During full colour copying, the toner images of each of  
the four colours on each of the photoconductive drums  
are combined together on the transfer belt.  
During black and white copying, only the black toner  
image is transferred onto the transfer belt.  
(25) Handle  
Do not touch or damage the transfer belt.  
This may cause a defective image.  
Pull this out and grasp it when moving the machine.  
(26) Right cover of stand/1 x 500 sheet paper drawer  
Right cover of stand/2 x 500 sheet paper drawer  
(when a stand/1 x 500 sheet paper drawer or a  
stand/2 x 500 sheet paper drawer is installed)  
(19) Right side cover  
Open this cover to operate the fusing area pressure  
adjustment lever and to remove a misfeed.  
Open this to remove a paper misfeed in tray 3 or tray 4.  
(20) Paper reversing section cover  
(27) Paper tray right side cover  
This is used when 2-sided copying and printing is  
performed. Open this cover to remove a paper misfeed.  
Open this to remove a paper misfeed in tray 1 or tray 2.  
(21) Bypass tray  
(28) Right side cover release lever  
Use this tray to feed paper manually.  
When loading paper larger than A4R or 8-1/2" x 11"R, be  
sure to pull out the bypass tray extension.  
To remove a paper jam, pull and hold this knob up to  
open the right side cover.  
6
 
AUTOMATIC DOCUMENT FEEDER AND DOCUMENT COVER  
Automatic document feeder  
(1)  
(2)  
(3)  
(4) (5)  
(6)  
(7)  
(10)  
(8)  
Automatic document feeder  
(MX-3501N/4501N)  
Document cover  
(9)  
(2)  
(3)  
(4)  
(5)  
(1) Paper feed roller  
(7) Original size detector  
This roller rotates to automatically feed the original.  
This detects the size of an original placed on the  
document glass.  
GLASS (page 36)  
(2) Document feeding area cover  
Open this cover to remove an original misfeed or clean  
the paper feed roller.  
(8) Reversing tray  
(3) Original guides  
During scanning of a 2-sided original, the original is  
temporarily output to this tray in order to be turned over  
for scanning of the reverse side.  
These help ensure that the original is scanned correctly.  
Adjust the guides to the width of the original.  
(9) Original holder  
(4) Document feeder tray  
Originals can be placed here.  
Place originals in this tray. 1-sided originals must be  
placed face up.  
(10) Document glass  
Use this to scan a book or other thick original that cannot  
be fed through the automatic document feeder.  
GLASS (page 36)  
(5) Original exit tray  
Originals are delivered to this tray after scanning.  
(6) Scanning area  
Originals placed in the document feeder tray are scanned  
here.  
7
 
CONNECTORS  
(1)  
(2)  
(3)  
(4)  
(1) USB connecter (A type)  
When the fax expansion kit is installed  
This is used to connect a USB hub or USB memory  
device to the machine.  
For the USB cable, use a shielded type cable.  
(2) USB connecter (B type )  
(5)  
(6)  
A computer can be connected to this connector to use  
the machine as a printer.  
For the USB cable, use a shielded type cable.  
(3) LAN connecter  
Connect the LAN cable to this connector when the  
machine is used on a network.  
For the LAN cable, use a shielded type cable.  
(4) Service-only connector  
Caution  
Connecting a cable to this connector may cause the  
machine to malfunction.  
Important note for service technicians:  
The cable connected to the service connector must be  
less than 3 m (118") in length.  
(5) Extension phone socket  
When the fax function of the machine is used, an  
extension phone can be connected to this socket.  
(6) Telephone line socket  
When the fax function of the machine is used, the  
telephone line is connected to this socket.  
8
 
OPERATION PANEL  
(1)  
(2)  
(3)  
(4)  
(5)  
PRINT  
READY  
DATA  
DOCUMENT  
FILING  
LINE  
DATA  
IMAGE SEND  
COPY  
SYSTEM  
JOB STATUS SETTINGS  
LOGOUT  
(6)  
(7)  
(8)  
(9)  
(1) Touch panel  
(3) PRINT mode indicators (READY indicator / DATA  
indicator)  
Messages and keys appear in the touch panel display.  
Touch the displayed keys to perform a variety of operations.  
When a key is touched, a beep sounds and the selected  
item is highlighted. This provides confirmation as you  
perform an operation.  
READY indicator  
Print data can be received when this indicator is lit.  
DATA indicator  
This blinks while print data is being received and lights  
steadily while printing is taking place.  
(2) Mode select keys and indicators  
(4) Numeric keys  
Use these keys to change the mode displayed in the  
touch panel.  
These are used to enter the number of copies and fax  
numbers.  
The indicator of a key lights when the key is selected.  
(5) [CLEAR] key (  
)
[DOCUMENT FILING] key  
Press this key to return the number of copies to "0".  
Press this key to switch to document filing mode when  
you wish to store a document as an image file on the  
hard drive or print or transmit an image stored on the  
hard drive.  
(6) [JOB STATUS] key  
Press this key to display the job status screen. The job  
status screen is used to check information on jobs and  
cancel jobs.  
The indicator in the key lights up when the job status  
screen is displayed.  
Document Filing Guide  
[IMAGE SEND] key  
Press this key to select network scanner / fax mode to  
use the scanner function or fax function.  
Facsimile Guide  
(7) [SYSTEM SETTINGS] key  
Scanner Guide  
LINE indicator  
Press this key to display the system settings menu  
screen. The system settings can be adjusted to make the  
machine easier to use, such as configuring paper tray  
settings and storing addresses.  
This lights up during transmission or reception in fax or  
Internet fax, and during transmission in scan.  
DATA indicator  
This lights up during reception in fax or Internet fax.  
This blinks when a received fax cannot be printed  
because of a problem such as out of paper. This lights  
up when an image is being sent in scan mode.  
System Settings Guide  
(8) [LOGOUT] key (  
)
Press this key to log out after you have logged in and used  
the machine. When using the fax function, this key can  
also be pressed to send tone signals on a pulse dial line.  
[COPY] key  
Press this key to select copy mode. Hold the [COPY] key  
down to view the machine's total page use count and  
amount of toner remaining.  
(9) [PROGRAM] key (  
)
When using the copy function, press this key to use a job  
program. When using the fax function, this key can be  
used for dialing.  
Copier Guide  
9
   
PRINT  
READY  
DATA  
DOCUMENT  
FILING  
LINE  
DATA  
IMAGE SEND  
COPY  
SYSTEM  
JOB STATUS SETTINGS  
LOGOUT  
(10) (11) (12)  
(13)  
(14) (15) (16)  
(10) [CLEAR ALL] key (  
)
Press this key to return to the initial operation state.  
Use this key when you wish to cancel all settings that  
have been selected and start operation from the initial  
state.  
(11) [STOP] key (  
)
Press this key to stop a copy job or scanning of an  
original.  
(12) [BLACK & WHITE START] key (  
)
Press this key to copy or scan an original in black and  
white. This key is also used to send a fax in fax mode.  
(13) [COLOUR START] key (  
)
Press this key to copy or scan an original in colour.  
This key cannot be used for fax or Internet fax.  
(14) [POWER SAVE] key (  
) / indicator  
Use this key to put the machine into auto power shut-off  
mode to save energy.  
The [POWER SAVE] key blinks when the machine is in  
auto power shut-off mode.  
[POWER SAVE] KEY (page 14)  
(15) [POWER] key (  
)
Use this key to turn the machine power on and off.  
(16) Main power indicator  
This lights up when the machine's main power switch is  
in the "On" position.  
The indicators of the operation panel may differ depending on the country and region.  
10  
TOUCH PANEL  
The touch panel (screen) shown in this manual is a descriptive image. The actual screen is slightly different.  
Using the touch panel  
Example 1  
Spool  
Job Queue  
Copy  
Sets / Progress  
020 / 001  
Status  
Job Queue  
Complete  
Copying  
1/1  
Copy  
020 / 000  
Paper Empty  
Detail  
Priority  
(1)  
BBB BBB  
02
Waiting  
Waiting  
Beep  
(2)  
Tone  
0312345678  
002 0  
Stop/Delete  
Print Job  
Scan to  
Fax Job  
Internet Fax  
(1) Settings for each function are easily selected and cancelled by touching the keys on the screen with your finger.  
When an item is selected, a beep will sound and the item will be highlighted to confirm the selection.  
(2) Keys which are greyed out cannot be selected.  
Example 2  
Example 3  
OK  
1/4  
OK  
OK  
Special Modes  
Special Modes  
Cancel  
Margin Shift  
Right  
Dual Page  
Copy  
Margin Shift  
Erase  
Side 1  
Side
Down  
Left  
(0 20)  
mm  
20)  
mm  
10  
10  
Job  
Build  
Tam  
Copy  
Pamphlet Copy  
(1)  
(4)  
(3)  
(2)  
(1)  
(1) Some items in the special modes screen are  
(2)  
(1) If a key is initially highlighted in a screen, the key is  
selected. To change the selection, touch one of the  
other keys to highlight that key.  
(2) Touch the [OK] key to enter the selection.  
(3) Touch this key to cancel the setting.  
selected by simply touching the key of the item.  
To cancel a selected item, touch the highlighted key  
once again so that it is no longer highlighted.  
(2) When settings extend over multiple screens, touch  
(4) The  
keys can be used to increase or  
the  
key or the  
key to switch through the  
decrease a value. To make a value change quickly,  
keep your finger on the key.  
screens.  
Example 4  
Ready to scan for copy.  
0
OK  
Function Review  
Margin Shift  
Full Colour  
Colour Mode  
2-Sided Copy  
Original  
A4  
Shift:Right  
1/3  
:
:
Front:10mm/Back:10mm  
Output  
Job Detail  
Settings  
Plain  
A4  
Edge:10mm  
Erase  
Special Modes  
File  
Centre:10mm  
Auto  
Exposure  
1.  
2.  
3.  
4.  
A4  
A4R  
B4  
Front:2-Sided/Back:Insert  
Insertion A:10Page/B:10Page  
Covers/Inserts :  
100%  
Copy Ratio  
A3  
Quick File  
(1)  
(1) When at least one special mode is selected, the  
key appears in the base screen.  
(2) The  
key can be touched to display a list of the  
selected special modes.  
If a key that cannot be selected is touched, a double beep will sound.  
System Settings (Administrator): Keys Touch Sound  
This is used to adjust the volume of the beep that sounds when keys are touched. The key touch sound can also be turned  
off.  
11  
   
PRINT/SEND STATUS (JOB STATUS)  
This screen appears when the [JOB STATUS] key on the operation panel is pressed.  
The screen shows lists of the jobs that are reserved and in progress, and jobs that have been completed. This screen is  
used to check jobs, move a job to the top of the job queue, or delete a job.  
"Complete"  
job screen  
(1)  
(2)  
(3)  
Spool  
Spool  
Job Queue  
Copy  
Sets / Progress  
Status  
Job Queue  
Complete  
Job Queue  
Complete  
020 / 001  
Copying  
1/1  
Copy  
020 / 000  
Paper Empty  
Detail  
Priority  
Detail  
BBB BBB  
020 / 000  
002 / 000  
Waiting  
Waiting  
0312345678  
Stop/Delete  
Call  
Print Job  
Scan to  
Fax Job  
Internet Fax  
Internet Fax  
(4)  
(5)  
(6) (7) (8)  
(9)  
(1) "Paper Empty" display  
• The [Scan to] key shows the list of transmission jobs  
that use the scanner function.  
• The [Fax Job] key shows the list of transmission jobs  
that use the fax and PC-Fax functions.  
• The [Internet Fax] key shows the list of transmission  
jobs that use the Internet fax and PC-I-fax functions.  
For more information on the job status screen in each  
mode, see the manual for each mode.  
Add paper.  
When the status is "Paper Empty", the specified size of  
paper for the job is not loaded in any of the trays. In this  
case, the job will be held until the required size of paper  
is loaded. Other jobs that are waiting will be printed (if  
possible) ahead of the held job. (However, other jobs will  
not be printed if the paper ran out while printing was in  
progress.)  
If you need to change the paper size because the  
specified paper size is not available, touch the key of the  
job in the list to select it, touch the [Detail] key described  
in (8), and select a different paper size.  
(5)  
keys  
These change the page of the displayed job list.  
(6) [Stop/Delete] key  
Use this key to cancel the job currently in progress or a  
selected reserved job. Note that printing of received  
faxes and received Internet faxes cannot be cancelled.  
(2) Job list  
• Lists are displayed of jobs that are reserved and in  
progress (the job queue), and completed.  
When the [Print Job] key is touched in the mode switch  
keys, the job status screen selector key changes to  
show the "Spool" list.  
Each job key in the lists shows a brief description of  
the job and its status.  
• The "Spool" screen shows spooled print jobs and  
encrypted PDF direct print jobs. To move an encrypted  
PDF job from the spool list to the "Job Queue", touch  
the key of the job and enter the job password.  
(7) [Priority] key  
A reserved job in the "Job Queue" screen can be printed  
ahead of all other reserved jobs by selecting the job and  
then touching this key.  
In the print job queue, you can select a print or copy job  
to which you wish to give priority and touch this key. The  
job in progress stops and printing of the selected job  
begins. When the selected job is completed, the  
interrupted job resumes.  
(8) [Detail] key  
(3) Job status screen selector key  
This shows detailed information on a selected job.  
When a job has been stored using Quick File or File in  
document filing mode, or when a broadcast transmission  
has been performed in image send mode, the job  
appears as a key in the [Complete] screen. You can  
touch this key to show details on the completed job, and  
you can also touch the [Call] key that appears to reprint  
or resend the job.  
This switches the job list display to spooled jobs, the job  
queue, or completed jobs.  
[Spool]: This shows encrypted PDF jobs printed by direct  
printing. The [Spool] key can be displayed when  
print jobs are displayed.  
[Job Queue]: This shows reserved jobs and the job in  
progress.  
[Complete]: This shows completed jobs.  
(9) [Call] key  
(4) Mode switch keys  
A job that appears in the completed jobs screen as a key  
can be touched followed by the [Call] key to reprint or  
resend the job. This is the same [Call] key that appears  
when the [Detail] key is touched.  
Use these keys to switch to print mode, scan mode, fax  
mode, or Internet fax mode.  
• The [Print Job] key shows the list of copy, print,  
received fax, received Internet fax, and self print jobs.  
12  
   
TURNING THE POWER ON AND OFF  
The machine has two power switches. The main power switch is at the lower left after the front cover is opened. The  
other power switch is the [POWER] key (  
) on the operation panel at the top right.  
Main power switch  
[POWER] key  
When the main power switch is switched on, the main  
power indicator on the operation panel lights up.  
Main power indicator  
"On" position  
"Off" position  
[POWER] key  
Turning on the power  
(1) Switch the main power switch to the "On" position.  
(2) Press the [POWER] key (  
) to turn on the power.  
Turning off the power  
(1) Press the [POWER] key (  
) to turn off the power.  
(2) Switch the main power switch to the "Off" position.  
When using the fax or Internet fax functions  
Always keep the main power switch in the "On" position.  
Keep the main power switch in the "On" position and press the [POWER] key (  
) to turn off the power.  
The power should be turned off in this way at night or at other times when the machine is not being used.  
The touch panel cannot be used, but the following functions will operate:  
Fax functions:  
Faxes can be received automatically, and timer transmission jobs and other previously reserved fax jobs can be  
transmitted. In addition, functions that send faxes at the request of other machines (remote transmission, relay  
transmission when a relay request is received) can also be used.  
Internet fax functions:  
Internet faxes can be received automatically, and timer transmission jobs and other previously reserved fax jobs can  
be transmitted.  
• Before switching off the main power switch, make sure that the DATA indicator for printing and the DATA and LINE  
indicators for image transmission and fax transmission and reception are not lit or blinking.  
Switching off the main power switch or removing the power cord from the outlet while any of the indicators are lit or blinking  
may damage the hard drive and cause data to be lost.  
• Switch off both the main power switch and the [POWER] key (  
) and unplug the power cord if you suspect a machine  
failure, if there is a bad thunderstorm nearby, or when you are moving the machine.  
• If the main power is switched off more than approximately one minute after the power has been turned off by pressing the  
[POWER] key (  
) on the operation panel, the main power indicator on the operation panel will not turn off immediately.  
(The indicator will remain on for approximately another minute. This is normal and does not indicate a failure.)  
13  
   
ENERGY SAVE FUNCTIONS  
This product has the following two energy save functions that conform to the Energy Star guidelines to help conserve  
natural resources and reduce environmental pollution.  
Preheat Mode  
Preheat mode automatically lowers the temperature of the fuser unit and thereby reduces power consumption if the  
machine remains in the standby state for the interval of time set in "Preheat Mode" in the system settings  
(administrator).  
The machine automatically wakes up and returns to normal operation when a print job is received, a key is pressed on  
the operation panel, or an original is placed.  
Auto power shut-off mode (Sleep mode)  
Auto power shut-off mode automatically shuts off power to the display and the fusing unit if the machine remains in the  
standby state for the interval of time set in "Auto Power Shut-Off" in the system settings (administrator). This mode  
provides the lowest level of power consumption. Considerably more power is saved than in preheat mode, however, the  
wakeup time is longer. This mode can be disabled in the system settings (administrator).  
The machine automatically wakes up and resumes normal operation when a print job is received or when the blinking  
[POWER SAVE] key is pressed.  
[POWER SAVE] KEY  
Press the [POWER SAVE] key to put the machine in auto power shut-off mode or wake it up from auto power shut-off  
mode. The [POWER SAVE] key has an indicator that indicates whether or not the machine is in auto power shut-off  
mode.  
The machine is ready to be used.  
If the [POWER SAVE] key is pressed when the indicator is off, the indicator will blink and  
the machine will enter auto power shut-off mode after a brief interval.  
When the [POWER SAVE]  
key indicator is off in the  
standby state  
The machine is in auto power shut-off mode.  
If the [POWER SAVE] key is pressed when the indicator is blinking, the indicator will turn  
off and the machine will return to the ready state after a brief interval.  
When the [POWER SAVE]  
key indicator light is blinking.  
[POWER SAVE] key / indicator  
LOGOUT  
14  
     
USER AUTHENTICATION  
When the administrator of the machine has enabled user authentication, one of two screens shown below will appear. If  
either screen appears, enter the user number or login name and password that you received from the administrator.  
Please enter your login name /  
password.  
Enter your user number.  
User Authentication  
OK  
OK  
Login Name  
User Name  
Password  
Login Locally  
Auth to:  
Admin Login  
When controlled by user number  
When controlled by login name and password  
(Different items will appear in the screen when LDAP  
authentication is used.)  
AUTHENTICATION BY USER NUMBER  
The following procedure is used to log in using a user number received from the administrator of the machine.  
Enter your user number.  
Enter your user number (5 to 8 digits)  
with the numeric keys.  
Each entered digit will be displayed as " ".  
1
Enter your user number.  
Touch the [OK] key.  
After the entered user number is authenticated, the user count  
OK  
screen will appear briefly.  
Usage status  
Black-white  
Full colour  
2-colour  
: used/remaining pages  
:87,654,321/12,345,678  
:87,654,321/12,345,678  
:87,654,321/12,345,678  
:87,654,321/12,345,678  
Admin Login  
Single colour  
The number of pages remaining appears when page limits  
have been set in "Pages Limit Group Registration" in the  
system settings (administrator). (The remaining number of  
pages that the user can use in each mode (copy, scan, etc.)  
appears.) The amount of time that this screen appears can be  
changed using "Message Time Setting" in the system settings  
(administrator).  
2
When the user number is an 8-digit number, this step is not necessary. (Login takes place automatically after the user  
number is entered.)  
15  
     
When you have finished using the  
machine and are ready to log out, press  
the [LOGOUT] key (  
).  
LOGOUT  
3
• Note that the [LOGOUT] key (  
) cannot be used to log out when a fax number is being entered in fax mode, as  
[LOGOUT] key (  
) input is treated as part of a fax number.  
• If a preset duration of time elapses after the machine is last used, the Auto Clear function will activate. When Auto  
Clear activates, logout automatically takes place. However, when PC Scan mode is used, logout does not take  
place when the [LOGOUT] key (  
the machine and then log out.  
) is pressed and Auto Clear does not operate. Change to a different mode on  
If an incorrect user number is entered 3 times in a row...  
If "A Warning when Login Fails" is enabled in the system settings (administrator), the machine will lock for 5 minutes if  
an incorrect user number is entered 3 times in a row.  
Verify the user number that you should use with the administrator of the machine.  
The administrator can clear the locked state. This is done from [User Control] and then [Default Settings] in the Web page  
menu.  
16  
AUTHENTICATION BY LOGIN NAME / PASSWORD  
The following procedure is used to log in using a login name and password received from the administrator of the  
machine or the administrator of the LDAP server.  
Please enter your login name /  
password.  
Touch the [Login Name] key or the  
User Authentication  
Login Name  
key.  
OK  
If the [Login Name] key is touched, a screen for selecting the  
user name appears. Go to the next step.  
User Name  
Pasd  
Auth to:  
Login Locally  
If the  
key is touched, [---] (the registration number  
1
display) appears in the 2-line message display.  
Use the numeric keys to enter your registration number that  
has been stored in "User Registration" in the system settings  
(administrator). After entering the registration number, go to  
step 3.  
(A)  
(C)  
(D)  
Select your user name.  
(A) User selection keys  
Please select a user  
to be logged in.  
Touch your user name that has been stored in "User  
Registration" in the system settings (administrator).  
(B) Index tabs  
Back  
User 0001  
User 0003  
User 0005  
User 0007  
User 0002  
User 0004  
User 0006  
User 0008  
Admin Login  
Direct Entry  
1
25  
All users appear on the [All Users] tab. Touch a tab to  
display the users whose leading initials match the tab  
index.  
All Users  
ABCD  
EFGHI  
JKLMN OPQRST UVWXYZ  
(C) [Direct Entry] key  
ABC  
User  
Use this key if you have not been stored in "User  
Registration" in the system settings (administrator) and  
have only been stored for LDAP authentication.  
A text entry screen will appear. Enter your login name that  
is stored on the LDAP server.  
2
(B)  
To enter text, see "6. ENTERING TEXT" (page 66).  
(D) [Back] key  
Touch this key to return to the login screen.  
LDAP authentication can be used when the administrator of the server provides LDAP service on the LAN (local area  
network).  
17  
 
Please enter your login name /  
password.  
Touch the [Password] key.  
A text entry screen for entering the password will appear.  
Enter your password that is stored in "User Registration" in the  
system settings (administrator).  
User Authentication  
Login Name  
OK  
User Name  
Password  
User 0001  
Aut:  
Login Locally  
If you are logging in to an LDAP server, enter the password that  
is stored with your LDAP server login name.  
Each entered character will be displayed as " ". When you  
have finished entering the password, touch the [OK] key.  
When authentication is by LDAP server and you have different  
passwords stored in "User Registration" in the system settings  
(administrator) and in the LDAP server, use the password  
stored in the LDAP server.  
• When an LDAP server has been stored, [Auth to:] can be changed.  
If you are logging in using a user selection key...  
If you are logging in using a user selection key, the LDAP server was stored when your user information was stored,  
and thus the LDAP server will appear in an authenticated server when you select your login name. Go to step 4.  
3
When logging in using the [Direct Entry] key...  
Touch the [Auth to:] key.  
Please enter your login name /  
password.  
User Authentication  
Login Name  
OK  
User Name  
Password  
Direct Entry  
Auth to:  
Login Locally  
Select the LDAP server and touch the [OK] key.  
Select the authentication system of registered user.  
Authenticate to:  
OK  
Login Locally  
Server 1  
Server 2  
Server 3  
Please enter your login name /  
password.  
Touch the [OK] key.  
After the entered login name and password are authenticated,  
the user count screen will appear briefly.  
User Authentication  
Login Name  
OK  
User Name  
Password  
User 0001  
Usage status  
Black-white  
Full colour  
2-colour  
: used/remaining pages  
:87,654,321/12,345,678  
:87,654,321/12,345,678  
:87,654,321/12,345,678  
:87,654,321/12,345,678  
Auth to:  
Login Locally  
Single colour  
(Different items will appear in the screen when LDAP  
authentication is used.)  
4
The number of pages remaining appears when page limits  
have been set in "Pages Limit Group Registration" in the  
system settings (administrator). (The remaining number of  
pages that the user can use in each mode (copy, scan, etc.)  
appears.) The amount of time that this screen appears can be  
changed using "Message Time Setting" in the system settings  
(administrator).  
18  
When you have finished using the  
machine and are ready to log out, press  
the [LOGOUT] key (  
).  
LOGOUT  
5
• Note that the [LOGOUT] key (  
) cannot be used to log out when a fax number is being entered in fax mode, as  
[LOGOUT] key (  
) input is treated as part of a fax number.  
• If a preset duration of time elapses after the machine is last used, the Auto Clear function will activate. When Auto  
Clear activates, logout automatically takes place. However, when PC Scan mode is used, logout does not take  
place when the [LOGOUT] key (  
the machine and then log out.  
) is pressed and Auto Clear does not operate. Change to a different mode on  
If an incorrect login name or password is entered 3 times in a row...  
If "A Warning when Login Fails" is enabled in the system settings (administrator), the machine will lock for 5 minutes if an  
incorrect login name or password is entered 3 times in a row.  
Verify the login name and password that you should use with the administrator of the machine.  
• The administrator can clear the locked state. This is done from [User Control] and then [Default Settings] in the Web page  
menu.  
• Depending on the LDAP authentication method, the [E-mail Address] key may appear. If the [E-mail Address] key appears  
in step 3, touch it.  
A text entry screen will appear.  
Enter your e-mail address. To enter text, see "6. ENTERING TEXT" (page 66).  
Please enter your login name /  
E-mail address / password.  
User Authentication  
Login Name  
OK  
User 0002  
User Name  
E-mail Address  
Pasrd  
Auth to:  
Server 2  
System Settings (Administrator): User Registration  
A user name is stored when a user is registered in "User Registration". Detailed information such as the login name, user  
number, and password are also stored. Ask the administrator of the machine for the information that you need to use the  
machine.  
19  
LOADING PAPER  
2
This chapter explains how to load paper in the machine's trays.  
IMPORTANT POINTS ABOUT PAPER  
This section provides information that you should know before loading paper in the paper trays.  
Be sure to read this section before loading paper.  
NAMES AND LOCATIONS OF TRAYS  
The trays are identified by the names indicated below. For the sizes and types of paper that can be loaded in each tray,  
see the Safety Guide.  
Bypass tray  
Tray 1  
Tray 2  
Tray 5 (when a large capacity tray is installed)  
Tray 3 (when a stand/1 x 500 sheet  
paper drawer or a stand/2 x 500  
sheet paper drawer is installed)  
Tray 4 (when a stand/2 x 500 sheet  
paper drawer is installed)  
Tray numbers  
The tray numbers vary depending on the peripheral devices that are installed.  
Stand/2 x 500 sheet paper  
drawer  
Stand/1 x 500  
sheet paper  
drawer  
The machine  
Peripheral devices  
installed  
Large  
capacity tray  
First tray  
Second tray  
Tray 2  
First tray  
Second tray  
Stand/1 x 500 sheet paper  
drawer + Large capacity  
tray  
Tray 3  
Tray 4  
Stand/2 x 500 sheet paper  
drawer + Large capacity  
tray  
Tray 1  
Tray 3  
Tray 4  
Tray 5  
None installed  
The explanations in this manual assume that a stand/2 x 500 sheet paper drawer and large capacity tray are installed.  
If your machine has a stand/1 x 500 sheet paper drawer and a large capacity tray installed, substitute "Tray 4" wherever "Tray 5"  
appears in this manual.  
20  
     
THE MEANING OF "R" IN PAPER SIZES  
Some original and paper sizes can be placed in either the vertical or the horizontal orientation. To differentiate between  
vertical and horizontal orientations, paper sizes in the horizontal orientation will be followed by an "R" (for example, A4R,  
B5R, 8-1/2" x 11"R, 5-1/2" x 8-1/2"R).  
Sizes that can be placed only in the horizontal orientation (A3, B4, 11" x 17", 8-1/2" x 14", 8-1/2" x 13") do not include  
"R" in their size indication.  
A3  
(11" x 17")  
A4  
A4R  
(8-1/2" x 11"R)  
(8-1/2" x 11")  
Can be placed only in the  
horizontal orientation  
"R" is not appended.  
Horizontal orientation  
"R" is appended.  
Vertical orientation  
"R" is not appended.  
USEABLE PAPER  
Various types of paper are sold. This section separately explains the plain paper and the special media that can be used  
with the machine. For detailed information on the sizes and types of paper that can be loaded in each tray of the  
machine, see the specifications in the Safety Guide and "Paper Tray Settings" in the System Settings Guide.  
Useable paper  
Remarks  
Tray 1 to tray 5  
Bypass tray  
Plain paper  
Plain paper  
See "More information on plain paper  
and special paper" below.  
Special paper  
More information on plain paper and special paper  
Plain paper that can be used in tray 1 to tray 5  
2
• SHARP standard paper (see the Safety Guide for the specifications of (64 g/m (17 lbs.)) SHARP standard paper).  
2
2
• Pain paper other than SHARP standard paper (60 g/m to 105 g/m (16 lbs. to 28 lbs.))  
• Recycled paper, coloured paper and pre-punched paper must meet the same specifications as plain paper.  
Contact your dealer or nearest authorised service representative for advice on using these types of paper.  
Special media that can be used in the bypass tray  
• Transparency film  
• Heavy paper, label sheets, envelopes, glossy paper, tab paper, and other special media  
21  
   
Paper that cannot be used  
2
• Special media for inkjet printers (fine paper, glossy  
paper, glossy film, etc.)  
• Carbon paper or thermal paper  
• Pasted paper  
• Thin paper less than 55 g/m (15 lbs.)  
2
• Heavy paper 210 g/m (57 lbs.) or over  
• Irregularly shaped paper  
• Stapled paper  
• Paper with clips  
• Damp paper  
• Paper with fold marks  
• Torn paper  
• Curled paper  
Paper with a wave-like pattern due to moisture absorption  
• Oil-feed transparency film  
Paper that is not recommended  
• Iron-on transfer paper  
• Perforated paper  
• Japanese paper  
• The reverse side of paper already printed on by  
another printer or copier.  
• Various types of plain paper and special media are sold. Some types cannot be used with the machine. Contact your  
dealer or nearest authorised service representative for advice on suitable paper.  
• The image quality and toner fusibility of paper may change due to ambient conditions, operating conditions, and paper  
characteristics, resulting in image quality inferior to that of SHARP standard paper. Contact your dealer or nearest  
authorised service representative for advice on suitable paper.  
• The use of non-recommended or prohibited paper may result in skewed feeding, misfeeds, poor toner fusing (the toner  
does not adhere to the paper well and can be rubbed off), or machine failure.  
• The use of non-recommended paper may result in misfeeds or poor image quality. Before using non-recommended paper,  
check if printing can be performed properly.  
22  
TRAY SETTINGS FOR TRAYS 1 TO 4  
LOADING PAPER  
A maximum of 500 sheets of paper from size A5R to size A3 (5-1/2" x 8-1/2"R to 11" x 17") can be loaded in trays 1 and 2.  
A maximum of 500 sheets of paper from size B5R to size A3 (7-1/4" x 10-1/2"R to 11" x 17") can be loaded in trays 3 and 4.  
For detailed information on the paper that can be loaded, see the specifications in the Safety Guide and "Paper Tray  
Settings" in the System Settings Guide.  
Pull out the paper tray.  
Gently pull the tray out until it stops.  
1
Fan the paper.  
Before loading the paper, fan it well. If the paper is not fanned,  
multiple sheets may feed at once and cause a misfeed.  
2
Insert the paper into the tray.  
Insert the paper with the print side face up.  
However, letterhead and pre-printed paper should be inserted  
with the print side face down.  
Indicator  
line  
The paper stack must not be higher than the indicator line (no  
more than 500 sheets).  
3
4
If "Disabling of Duplex" is enabled in the system settings (administrator), insert letterhead and pre-printed paper with  
the print side face up.  
Gently push the paper tray into the  
machine.  
Push the tray firmly all the way into the machine.  
When loading paper, if you change the paper size from an inch size to an AB size, or from an AB size to an inch size,  
or if you change the paper type, be sure to change the paper type setting as explained in "Paper Tray Settings" in the  
System Settings Guide.  
Do not place heavy objects on the tray or press down on the tray.  
23  
   
CHANGING THE PAPER SIZE  
Pull out the paper tray.  
Gently pull the tray out until it stops.  
If paper remains in the tray, remove it.  
1
2
3
Adjust the guide plates A and B by  
squeezing their lock levers and sliding  
them to match the vertical and  
horizontal dimensions of the paper to be  
loaded.  
A
B
The guide plates A and B are slidable. Slide each guide plate  
while squeezing its lock lever.  
Fan the paper.  
Before loading the paper, fan it well. If the paper is not fanned,  
multiple sheets may feed at once and cause a misfeed.  
Insert the paper into the tray.  
Insert the paper with the print side face up.  
However, letterhead and pre-printed paper should be inserted  
with the print side face down.  
Indicator  
line  
The paper stack must not be higher than the indicator line (no  
more than 500 sheets).  
4
5
If "Disabling of Duplex" is enabled in the system settings (administrator), insert letterhead and pre-printed paper with  
the print side face up.  
Gently push the paper tray into the  
machine.  
Push the tray firmly all the way into the machine.  
24  
 
System Settings  
Total Count  
Set the paper size and paper type.  
Be sure to change the paper size and paper type settings as  
explained in "Paper Tray Settings" in the System Settings  
Guide.  
When the size of paper used in a tray is changed, the correct  
paper size setting must be selected. If the paper size setting is  
incorrect, the wrong size of paper will be selected when  
automatic paper selection operates, preventing printing or  
causing a misfeed or other problem.  
SYSTEM  
Defau  
SETTINGS  
Paper Tray  
Settings  
Addr  
Docu  
6
Printer dition  
Setgs  
Do not place heavy objects on the tray or press down on the tray.  
If you changed the paper loaded in tray 1 to tray 4...  
See the System Settings Guide to change the paper size setting and paper type setting.  
System Settings: Paper Tray Settings  
Change these settings when you change the size or type of paper loaded in a tray.  
25  
LOADING PAPER IN TRAY 5 (Large capacity  
tray)  
2
The large capacity tray can hold up to 3500 sheets of A4, B5 or 8-1/2" x 11" size paper (80 g/m (20 lbs.)).  
The paper size of tray 5 can only be changed by a SHARP service technician.  
For detailed information on the paper that can be loaded, see the specifications in the Safety Guide and "Paper Tray  
Settings" in the System Settings Guide.  
Pull out tray 5.  
Gently pull the tray out until it stops.  
1
Fan the paper.  
Before loading the paper, fan it well. If the paper is not fanned,  
multiple sheets may feed at once and cause a misfeed.  
2
Place the paper in the centre of the  
paper table.  
The paper stack must not be higher than the indicator line (no  
more than 3500 sheets).  
Indicator  
line  
3
4
Gently push the paper tray into the  
machine.  
Push the tray firmly all the way into the machine.  
Do not place heavy objects on the tray or press down on the tray.  
26  
 
When you change the type of paper loaded in tray 5, change the paper type setting in "Paper Tray Settings" in the system  
settings. See the System Settings Guide to change the paper type setting.  
System Settings: Paper Tray Settings  
Change these settings when you change the type of paper loaded in the tray.  
27  
LOADING PAPER IN THE BYPASS TRAY  
The bypass tray can be used to print and copy on plain paper, envelopes, label sheets, tab paper, and other special  
types of paper. Up to 100 sheets of paper can be loaded (up to 40 sheets of heavy paper) for continuous printing similar  
to the other trays.  
For detailed information on the paper that can be loaded, see the specifications in the Safety Guide and "Paper Tray  
Settings" in the System Settings Guide.  
Open the bypass tray.  
1
When loading paper larger than A4R or 8-1/2" x 11"R, be sure  
to pull out the bypass tray extension. Pull the bypass tray  
extension all the way out. If the bypass tray extension is not  
pulled all the way out, the size of the loaded paper will not be  
correctly displayed.  
Set the bypass tray guides to the width  
of the paper.  
2
Insert the paper along the bypass tray  
guides all the way into the bypass tray  
until it stops.  
Insert the paper with the print side face down.  
3
• Do not force the paper in.  
• If the bypass tray guides are set wider than the paper, move the bypass tray guides in until they correctly fit the  
width of the paper. If the bypass guides are set too wide, the paper may skew or be creased.  
28  
 
Full Colour  
Colour Mode  
Open the paper settings screen.  
(1) Touch the [Job Detail Settings] key.  
(2) Touch the [Paper Select] key.  
2-Sided Copy  
Output  
Auto  
Original  
Auto  
Paper Select  
A4  
Job Detail  
Settings  
Plain  
A4  
Special Modes  
Special Modes  
File  
Auto  
Exposure  
4
100%  
Copy Ratio  
Quick File  
(1)  
(2)  
Paper Select  
A4  
OK  
Touch the paper type key of the bypass  
tray.  
(A) Shows the size of paper loaded in the bypass tray.  
(B) The currently selected paper type will be displayed.  
A4  
Plain  
Plain  
Plain  
Plain  
Plain  
A4R  
B4  
5
6
A3  
(A) (B)  
Cancel  
1/2  
Bypass Tray Type/Size Setting  
Select the paper type.  
Select the type of paper used in the  
bypass tray.  
Plain  
Letter Head  
Pre-Punched  
Colour  
Thin Paper  
Heavy Paper  
Labels  
Transparency  
Select the paper type to be used.  
Pre-Printed  
Recycled  
Tab Paper  
Envelope  
1/2  
Type  
OK  
Bypass Tray Type/Size Setting  
Type  
Set the paper size.  
To use a paper size used in China on the MX-2300/2700  
series, touch the [8K], [16K], or [16KR] key to select the paper  
size.  
Size  
8K  
1
/
12x18,11x17,82x14  
1
1
1
/
1
/
/
/
Auto-Inch  
82x11,82x11R,52x82R  
4x102R,A3,A4,B4,B5  
A3W,A3,A4,A4R,A5R,B4  
B5,B5R,216x330(82x13)  
Recycled  
1
1
/
/
16K  
7
1
/
Auto-AB  
16KR  
1
/
11x17,82x11  
On the MX-3500/4500 series, touch the [Manual] key, touch the  
[8K], [16K], or [16KR] key in the screen that appears, and then  
touch the [OK] key.  
Custom Size  
X420 Y297  
2/2  
[Auto-Inch] key  
When the paper inserted in the bypass tray is an inch size  
(8-1/2" x 11", etc.), the paper size will be detected automatically  
and the appropriate paper size set.  
[Auto-AB] key  
Type  
OK  
Bypass Tray Type/Size Setting  
Type  
When the paper inserted in the bypass tray is an AB size (A4  
size, etc.), the paper size will be detected automatically and the  
appropriate paper size set.  
[Custom Size] key  
Touch this key when you know the size of the inserted paper  
but it is not one of the inch or AB sizes.  
OK  
Auto-Inch  
Recycled  
7
((148 432)  
mm  
X
420  
297  
Auto-AB  
(100 297)  
mm  
Y
Custom Size  
Inch  
AB  
When the key is touched, the paper size entry screen appears.  
Touch the [X] key and enter the horizontal dimension of the  
paper with the  
keys, and then touch the [Y] key and  
enter the vertical dimension. When finished, touch the [OK]  
key.  
• When [Envelope] is selected, touch the envelopes size key. When finished, touch the [OK] key.  
• When [Tab Paper] is selected, check the tab paper size, or touch the [Auto-Inch] key or the [Auto-AB] key. When  
finished , touch the [OK] key.  
29  
Paper Select  
A4  
OK  
Select the bypass tray.  
A4  
Plain  
Plain  
Plain  
Plain  
(1) Touch the paper size key of the bypass tray.  
(2) Touch the [OK] key.  
Recycled  
A4R  
B4  
8
A3  
(1)  
(2)  
Do not place heavy objects on the bypass tray or press down on the tray.  
IMPORTANT POINTS WHEN USING THE BYPASS TRAY  
• When using plain paper other than SHARP standard paper or special types of paper other than  
SHARP-recommended transparency film, or are printing on the reverse side of previously used paper, the paper must  
be loaded one sheet at a time. Loading more than one sheet at a time will cause misfeeds.  
• Before loading paper, straighten any curling in the paper.  
• When adding paper, remove any paper remaining in the tray, combine it with the paper to be added, and reload as a  
single stack. If paper is added without removing the remaining paper, a misfeed may result.  
• When using glossy paper, set the paper type to [Heavy Paper]. This will bring out the glossy quality of the paper.  
Inserting paper  
A5, 7-1/4" x 10-1/2" or less size paper must be inserted in the horizontal  
orientation as shown at left.  
Inserting tab paper  
When copying on tab paper, orient the paper so that the side with the tabs enters the machine last. The bottom side of  
the inserted paper will be printed on.  
Place the tab paper and original as shown below.  
Original  
Automatic document feeder  
Tab paper  
Copy  
Document glass  
5
4
3
2
1
1
2
3
4
5
Leading edge  
of original  
1
2
3
4
5
Paper feed  
direction  
When copying onto tab paper, insert the tab paper with the side to be copied on face down in the bypass tray.  
Face down  
Use only tab paper that is made of paper. Tab sheets made of film or other material cannot be used.  
30  
 
Inserting transparency film  
• Use SHARP-recommended transparency film. When inserting  
transparency film in the bypass tray, the rounded corner should be at  
the front left when the film is oriented horizontally, or at the far left  
when the film is oriented vertically.  
• When loading multiple sheets of transparency film in the bypass tray,  
be sure to fan the sheets several times before loading.  
• When printing or copying on transparency film, be sure to remove  
each sheet as it exits the machine. Allowing sheets to stack in the  
output tray may result in curling.  
Oriented  
horizontally  
Oriented  
vertically  
Inserting envelopes  
When inserting envelopes in the bypass tray, set them in the orientation shown below.  
Example of loading a envelope  
Only the address side of an envelope can be printed on or copied on. Be sure to place the address side face down.  
Important points when using envelopes  
• Do not print or copy on both sides of the envelope. This may result in misfeeds or poor print quality.  
• Restrictions apply to some types of envelopes. For more information, consult a qualified service technician.  
• Some operating environments may cause creasing, smudging, misfeeds, poor toner fusing, or machine failure.  
• Do not use the following envelopes:  
Envelopes with metal clasps, plastic hooks, or ribbon hooks; envelopes closed with string, envelopes with windows  
or backing, envelopes with an uneven front surface due to embossing, double-layer envelopes, envelopes with an  
adhesive for sealing, hand-made envelopes, envelopes with air inside, envelopes with creases or fold marks, torn  
or damaged envelopes  
• Envelopes with an incorrectly aligned corner gluing position on the back cannot be used as creasing may result.  
• Print quality is not guaranteed in the area 10 mm or 13/32" around the edges of  
the envelope.  
• Print quality is not guaranteed on parts of envelopes where there is a large  
step-like change of thickness, such as on four-layer parts or parts less than 3  
layers.  
Can be used  
• Print quality is not guaranteed on envelopes having peel off flaps for sealing the  
envelopes.  
Cannot be used  
31  
Fusing unit pressure adjusting levers  
In some cases damage to the envelopes, colour deviations, or smudging may occur even if envelopes within the  
specifications are used. This problem may be alleviated by shifting the fusing unit pressure adjusting levers from their  
"normal pressure position" to the "lower pressure position". Follow the procedure on the this page.  
Pull out the right side cover.  
While pushing up the open/close lever on the right side cover,  
gently open the cover.  
1
Move the fusing unit pressure adjusting  
levers (two) to the lower pressure  
position as shown.  
B
A
Lower pressure  
position  
2
Normal  
position  
A:Front side of  
fusing unit  
B:Rear side of  
fusing unit  
Close the right side cover.  
3
Caution  
The fusing unit is hot. Take care not to burn yourself when operating the fusing unit pressure adjusting levers.  
Be sure to return the levers to the "normal pressure position" before printing or copying on paper other than envelopes.  
Otherwise, fusing problems, paper misfeeds, or equipment failure may occur.  
32  
 
ORIGINALS  
3
This chapter explains how to place originals in the automatic document feeder and on the document glass.  
PLACING THE ORIGINAL  
PLACING ORIGINALS IN THE AUTOMATIC DOCUMENT  
FEEDER  
This section explains how to place originals in the automatic document feeder.  
Allowed original sizes  
Minimum original size  
Maximum original size  
Standard sizes  
Standard sizes  
(minimum size that can be automatically detected)  
A5: 210 mm (width) x 148 mm (length)  
8-1/2" (width) x 5-1/2" (length)  
(maximum size that can be automatically detected)  
A3: 297 mm (width) x 420 mm (length)  
11" (width) x 17" (length)  
A3W (12" x 18" size paper) cannot be used.  
Non-standard sizes  
(maximum size that can be specified manually)  
Copy mode: 297 mm (width) x 432 mm (length)  
In image send mode, up to 297 mm (width) x 800 mm (length)  
(11"(width) x 13-1/2" (length)) is possible.  
Non-standard sizes  
(minimum size that can be specified manually)  
131 mm (width) x 140 mm (length)  
5-1/8" (width) x 5-1/2" (length)  
When a non-standard size original is placed in copy mode, see "SPECIFYING THE ORIGINAL SIZE" in the Copier  
Guide.  
When a non-standard size original is placed for a fax or scanner transmission, see "SPECIFYING THE SCAN SIZE OF  
THE ORIGINAL" in the Facsimile Guide or Scanner Guide.  
Allowed original weights  
2
2
MX-3501N/4501N  
1-sided copying: 35 g/m to 128 g/m (9 Ibs. to 34 Ibs.)  
2
2
2-sided copying: 50 g/m to 128 g/m (15 Ibs. to 34 Ibs.)  
2
2
Models other than the above  
1-sided copying: 35 g/m to 128 g/m (9 Ibs. to 34 Ibs.)  
2
2
2-sided copying: 50 g/m to 105 g/m (15 Ibs. to 28 Ibs.)  
2
2
To scan originals from 35 g/m to 49 g/m (9 Ibs. to 14 Ibs.), use "Slow Scan Mode" in the special modes. Scanning  
without using "Slow Scan Mode" may result in original misfeeds.  
When "Slow Scan Mode" is selected, automatic two-sided scanning is not possible.  
Make sure an original does not remain  
on the document glass.  
Open the automatic document feeder, make sure that an  
original is not on the document glass, and then gently close the  
automatic document feeder.  
1
33  
     
Adjust the original guides to the size of  
the originals.  
2
3
Place the original.  
Make sure the edges of the originals are even.  
Insert the originals face up all the way into the document feeder  
tray.  
Insert a number of originals that does not exceed the indicator  
line on the document feeder tray. On the MX-3501N/4501N, a  
maximum of 150 sheets can be inserted. A maximum of 100  
sheets can be inserted in the automatic document feeder of  
other models.  
Indicator  
line  
1
Mixed size originals (placing different sizes of originals together)  
When using the automatic document feeder, originals of different sizes in the range of combinations shown below can  
be scanned together.  
When scanning mixed sizes of originals, be sure to touch the [Mixed Size Original] key in the special modes and select  
[Same Width] or [Different Width].  
The following combinations of original sizes can be used.  
When the originals are the same width  
Touch the [Mixed Size Original] key in the special modes  
and select [Same Width].  
When the originals are different widths  
Touch the [Mixed Size Original] key in the special modes  
and select [Different Width].  
Place the originals with the  
sides that are the same  
length aligned on the left.  
Align the originals here  
in the document feeder  
tray.  
B4  
B4  
(8-1/2" x 14")  
(8-1/2" x 14")  
A3 (11" x 17")  
A4 (8-1/2" x 11")  
A3 (11" x 17")  
Allowed combinations of sizes  
Allowed combinations of sizes  
A3 and A4, B4 and B5, A4R and A5 (11" x 17" and  
8-1/2" x 11", 8-1/2" x 14" and 8-1/2" x 11"R, 8-1/2" x 14"  
and 5-1/2" x 8-1/2", 8-1/2" x 13" and 8-1/2" x 11"R,  
8-1/2" x 13" and 5-1/2" x 8-1/2", 8-1/2" x 11"R and  
5-1/2" x 8-1/2")  
A3 and B4, A3 and B5, A4 and B4, A4 and B5, B4 and  
A4R, B4 and A5, B5 and A4R, B5 and A5 (11" x 17" and  
8-1/2" x 14", 11" x 17" and 8-1/2" x 13", 11" x 17" and  
5-1/2" x 8-1/2")  
Combinations of sizes other than the above cannot be  
used for "Different Width".  
2-sided scanning is not possible when "Different Width"  
is selected. (except when using the MX-3501N/4501N)  
34  
• Before inserting originals into the document feeder tray, be sure to remove any staples or paper clips.  
• If originals have damp spots due to correction fluid, ink or pasteup glue, wait until the originals are dry before making  
copies. Otherwise the interior of the document feeder or the document glass may be soiled.  
• Do not use the following originals. Incorrect original size detection, original misfeeds, and smudges may result.  
Transparency film, tracing paper, carbon paper, thermal paper or  
originals printed with thermal transfer ink ribbon should not be fed  
through the document feeder. Originals to be fed through the  
feeder should not be damaged, crumpled, folded, loosely pasted  
Hole  
positions  
Feed slot  
together, or have cut-out holes. Originals with multiple punched  
holes other than two-hole or three-hole punched paper may not  
feed correctly.  
• When using originals with two or three holes, place them so that the  
punched edge is at a position away from the feed slot.  
35  
PLACING THE ORIGINAL ON THE DOCUMENT GLASS  
This section explains how to place the original on the document glass.  
Allowed original sizes  
When a non-standard size original is placed in copy  
mode, see "SPECIFYING THE ORIGINAL SIZE" in the  
Maximum original size  
Copier Guide.  
Standard sizes  
A3: 297 mm (width) x 420 mm (length)  
11" (width) x 17" (length)  
Non-standard sizes  
When a non-standard size original is placed for a fax or  
scanner transmission, see "SPECIFYING THE SCAN  
SIZE OF THE ORIGINAL" in the Facsimile Guide or  
Scanner Guide.  
297 mm (width) x 432 mm (length)  
Open the automatic document feeder.  
1
Place the original.  
Place the original face down in the far left corner of the  
document glass.  
Document glass scale  
Document glass scale  
mark  
mark  
Original size  
detector  
A5 or  
5-1/2" x 8-1/2"  
B5R  
A4R or 8-1/2" x 11"R  
B4 or  
B5  
8-1/2" x 14"  
A4 or 8-1/2" x 11"  
A3 or 11" x 17"  
2
The original should always be placed in the far left corner,  
regardless of the size.  
Align the top left corner of the original with the tip of the  
mark.  
• Do not place any objects under the original size detector.  
Closing the automatic document feeder with an object underneath may damage the original size detector and  
prevent correct detection of the original size.  
• If you are placing a small original on the document glass, it is convenient to place a blank sheet of A4 or B5  
(8-1/2" x 11" or 5-1/2" x 8-1/2") paper on top of the original.  
Close the automatic document feeder.  
3
36  
 
Placing a thick book  
When scanning a thick book or other thick original, follow the steps below to press the book down.  
(1) Push up the far side of the automatic  
document feeder.  
The hinges supporting the automatic document feeder  
will release and the rear side of the automatic document  
feeder will rise.  
(2)  
(2) Gently close the automatic document  
feeder.  
(1)  
Caution  
Do not close the automatic document feeder suddenly. This may damage the automatic document feeder and your  
hand may become caught between the automatic document feeder and the machine.  
Do not place your hands inside the automatic document feeder. Your hand may become caught between the automatic  
document feeder and the machine.  
The automatic document feeder cannot be closed correctly in this state. To return the automatic document feeder to its  
normal state, open it completely and then close it.  
37  
PERIPHERAL DEVICES  
4
This chapter describes the peripheral devices that can be used with the machine and explains how to use the finisher  
and saddle stitch finisher.  
PERIPHERAL DEVICES  
Peripheral devices can be installed on the machine to increase its range of functionality.  
The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment.  
(As of November, 2005)  
Product name  
Original cover  
Product number  
Description  
This holds down the original.  
1
MX-VRX1*  
Reversing single pass feeder  
(Automatic document feeder)  
This automatically turns the original over to enable scanning of  
both sides.  
1
MX-RPX1*  
2
MX-DEX1*  
Stand/1x500 sheet paper drawer  
Stand/2x500 sheet paper drawer  
3
MX-DEX3*  
Additional tray. A maximum 500 sheets of paper can be loaded  
in each tray.  
2
MX-DEX2*  
3
MX-DEX4*  
Additional tray. A maximum of 3500 sheets of paper can be  
loaded in the tray.  
To install the tray, a stand/1 x 500 sheet paper drawer or  
stand/2 x 500 sheet paper drawer is required.  
Large capacity tray  
MX-LCX1  
2
MX-TRX1*  
Exit tray unit  
(Right tray)  
This can be added to the right side of the machine.  
3
MX-TRX2*  
Output device that enables the use of the staple function and  
offset function.  
Finisher  
MX-FNX1  
MX-PNX1A  
MX-PNX1B  
MX-PNX1C  
MX-PNX1D  
Punch module  
Punches holes in copies and other output. Requires a finisher.  
Output device that enables use of the staple function, offset  
function and pamphlet copy function.  
To install the saddle stitch finisher, a stand/1 x 500 sheet paper  
drawer or stand/2 x 500 sheet paper drawer is required.  
Saddle stitch finisher  
Paper pass unit  
MX-FNX2  
MX-RBX1  
Required when a saddle stitch finisher is installed.  
38  
   
Product name  
Product number  
AR-PN1A  
Description  
AR-PN1B  
Punches holes in copies and other output. Requires a saddle  
stitch finisher.  
Punch module  
AR-PN1C  
AR-PN1D  
Barcode font kit  
AR-PF1  
Adds barcode fonts to the machine.  
Adds a PCL6 or PCL5c printer function.  
Adds a network scanner function.  
1
Printer expansion kit  
Network scanner expansion kit  
MX-PBX1*  
1
MX-NSX1*  
Enables the machine to be used as a Postscript compatible  
printer.  
To use the PS3 expansion kit on the MX-2300G/MX-2700G, the  
printer expansion kit is required.  
PS3 expansion kit  
MX-PKX1  
Internet fax expansion kit  
Facsimile expansion kit  
MX-FWX1  
MX-FXX1  
Enables Internet Fax.  
Adds a fax function.  
On the MX-2300G/MX-2700G, this memory is required to use  
any or all of the following kits: the printer expansion kit, the  
network scanner kit, the PS3 expansion kit, or the Internet fax  
expansion kit. On the other models, this memory is not needed.  
1
256 MB expansion memory board  
MX-SMX1*  
1
* Can be installed when using the MX-2300G/2700G.  
2
* Can be installed when using the MX-2300/2700 Series.  
3
* Can be installed when using the MX-3500/4500 Series.  
Some options may not be available in some countries and regions.  
39  
FINISHER  
The finisher is equipped with the offset function, which offsets each set of output from the previous set.  
In addition, each set of sorted output can be stapled.  
An optional hole punching unit can also be installed to punch holes in output.  
PART NAMES  
The following parts can be accessed when the finisher is open.  
(1)  
(2)  
(3)  
(4)  
(5)  
(6)  
(1) Output tray  
(4) Front cover  
Stapled and offset output is delivered to this tray.  
The tray is slidable. Extend the tray for large output  
(A3W, A3, B4, 12" x 18", 11" x 17", 8-1/2" x 14" and  
8-1/2" x 13" sizes).  
Open this cover to remove a paper misfeed, replace  
staples, remove a staple jam, or remove the punch scrap  
case.  
(5) Staple case  
(2) Lever  
This holds the staple cartridge. Pull the case out to  
replace the staple cartridge or remove a staple jam.  
Use this to move the finisher in order to remove a paper  
misfeed, replace staples, or remove a staple jam.  
(6) Staple case release lever  
(3) Punch waste box (when a punch module is installed)  
Use this to remove the staple case.  
This holds punch waste.  
• A finisher and a saddle stitch finisher cannot be installed simultaneously.  
• Use caution when you turn on the power and when printing is taking place, as the tray may move up and down.  
SUPPLIES  
The finisher requires the following staple cartridge:  
• Staple cartridge  
(approx. 5000 staples per cartridge x 3 cartridges)  
MX-SCX1  
40  
     
FINISHER MAINTENANCE  
When the staple cartridge runs out of staples, a message will appear in the operation panel. Follow the procedure below  
to replace the staple cartridge.  
Replacing the staple cartridge  
Open the cover.  
1
While pressing the lever over to the left,  
slide the finisher to the left until it stops.  
Gently slide the finisher until it stops.  
2
Lower the staple case release lever and  
remove the staple case.  
Pull the staple case out to the right.  
3
Remove the empty staple cartridge from  
the staple case.  
4
Insert a new staple cartridge into the  
staple case as shown.  
Push the staple cartridge in until it clicks into place.  
5
41  
 
Replace the staple case.  
Push the staple case in until it clicks into place.  
6
7
8
Slide the finisher back to the right.  
Gently slide the finisher back to the right until it locks into its  
original position.  
Close the cover.  
Make a test print or copy in staple sort mode to verify that stapling takes place correctly.  
Removing staple jams  
Follow the steps below to remove a staple jam.  
Open the cover.  
1
2
While pressing the lever over to the left,  
slide the finisher to the left until it stops.  
Gently slide the finisher until it stops.  
42  
Lower the staple case release lever and  
remove the staple case.  
Pull the staple case out to the right.  
3
4
5
6
7
8
Raise the lever at the front end of the  
staple case and remove the jammed  
staple.  
Remove the leading staple if it is bent. If bent staples remain, a  
staple jam will occur again.  
Lower the lever at the front end of the  
staple case.  
Replace the staple case.  
Push the staple case in until it clicks into place.  
Slide the finisher back to the right.  
Gently slide the finisher back to the right until it locks into its  
original position.  
Close the cover.  
43  
Discarding punch waste (when a punch module is installed)  
Open the cover.  
1
Grasp the punch waste box handle,  
gently pull out the box, and discard the  
punch waste.  
Discard the punch waste in a plastic bag or other container,  
taking care not to let the waste scatter.  
2
3
4
Gently push the box back in.  
Close the cover.  
44  
SADDLE STITCH FINISHER  
The saddle stitch finisher is equipped with the offset function that offsets each set of output from the previous set, the  
staple sort function that staples each set of output, and the saddle stitch function that automatically staples and folds  
each set of output at the centreline.  
An optional hole punching unit can also be installed to punch holes in output.  
PART NAMES  
(1)  
(2)  
(4)  
(5)  
(6)  
(3)  
(7)  
(1) Stapler compiler  
This temporarily stacks paper to be stapled.  
(2) Output tray  
(5) Lever  
To remove a staple jam or paper misfeed, pull this lever  
and slide the saddle stitch finisher to the left until it stops.  
(6) Stapler section  
Stapled and offset output is delivered to this tray.  
The tray is slidable. Extend the tray for large output  
(A3W, A3, B4, 12" x18", 11" x 17", 8-1/2" x 14" and  
8-1/2" x 13" sizes).  
Open the front cover and pull out this section to replace  
the staple cartridge or remove a staple jam.  
(7) Front cover  
(3) Saddle stitch tray  
Open this cover to replace the staple cartridge or remove  
a staple jam.  
Stapled and folded output is delivered to this tray.  
(4) Top cover  
Open this cover to remove a paper misfeed.  
• A paper pass unit is required to install a saddle stitch finisher.  
• Do not place heavy objects on the saddle stitch finisher or press down on the saddle stitch finisher.  
• Use caution when you turn on the power and when printing is taking place, as the tray may move up and down.  
• A saddle stitch finisher and a finisher cannot be installed simultaneously.  
SUPPLIES  
The saddle stitch finisher requires the following staple cartridge:  
• Staple cartridge  
(approx. 5000 staples per cartridge x 3 cartridges)  
AR-SC2  
45  
     
SADDLE STITCH FINISHER MAINTENANCE  
When the staple cartridge runs out of staples, a message will appear in the operation panel. Follow the procedure below  
to replace the staple cartridge.  
Replacing the staple cartridge  
Open the front cover.  
1
Pull out the stapler section.  
Pull out until the stapler section until it stops.  
2
Turn roller rotating knob A in the  
direction of the arrow to move the staple  
unit out to the front.  
Turn the roller rotating knob as shown until the triangle mark is  
aligned with the indicator.  
3
Roller rotating knob A  
Staple unit  
Remove the empty staple case.  
4
5
Remove the empty staple cartridge.  
Press the lock button to release the staple case cover and then  
remove the staple cartridge.  
When staples remain, the staple cartridge cannot be removed.  
46  
 
Insert a new staple cartridge into the  
staple case.  
Push the staple cartridge in until it clicks into place.  
6
Do not remove the seal from the cartridge before inserting the cartridge into the case.  
Pull the seal that holds the staples  
straight out.  
7
8
9
10  
Replace the staple case.  
Push the staple case in until it clicks into place.  
Push the stapler section back in.  
Push the stapler section back in until it locks into its original  
position.  
Close the front cover.  
Make a test print or copy in staple sort mode to verify that stapling takes place correctly.  
47  
Removing staple jams  
Follow the steps below to remove a staple jam.  
While pulling the lever, slide the saddle  
stitch finisher to the left until it stops.  
1
2
Open the front cover.  
Turn roller rotating knob B as shown  
until the blue indicator is visible.  
3
Blue  
Roller rotating knob B  
Remove any paper from the stapler  
compiler.  
Be careful not to tear the paper during removal.  
4
5
If the saddle stitch function was being  
used, open the saddle stitch section  
cover.  
48  
Remove the misfed paper.  
Be careful not to tear the paper during removal.  
6
7
8
9
10  
11  
Close the saddle stitch section cover.  
Pull out the stapler section.  
Pull out until the stapler section until it stops.  
Turn roller rotating knob A in the  
direction of the arrow to move the staple  
unit out to the front.  
Turn the roller rotating knob until the triangle mark is aligned  
with the indicator.  
Roller rotating knob A  
Staple unit  
Remove the staple case.  
Raise the lever at the front end of the  
staple case and remove the jammed  
staple.  
Remove the leading staple if it is bent. If bent staples remain, a  
staple jam will occur again.  
49  
Return the lever to its original position.  
12  
13  
14  
15  
16  
Replace the staple case.  
Push the staple case in until it clicks into place.  
Push the stapler section back in.  
Push the stapler section back in until it locks into its original  
position.  
Close the front cover.  
Push the saddle stitch finisher back and  
latch it to the machine.  
Make a test print or copy in staple sort mode to verify that stapling takes place correctly.  
50  
Discarding punch waste (when a punch module is installed)  
While pulling the lever, slide the saddle  
stitch finisher to the left until it stops.  
1
2
3
4
Pull out the punch waste box and  
discard the punch waste.  
Discard the punch waste in a plastic bag or other container,  
taking care not to let the waste scatter.  
Return the punch waste box to its  
original position.  
Push the saddle stitch finisher back and  
latch it to the machine.  
51  
MAINTENANCE  
5
This chapter explains how to clean the machine and replace the toner cartridge or waste toner box.  
REGULAR MAINTENANCE  
To ensure that the machine continues to provide top quality performance, periodically clean the machine.  
Warning  
Do not use a flammable spray to clean the machine. If gas from the spray comes in contact with hot electrical  
components or the fusing unit inside the machine, fire or electrical shock may result.  
Do not use thinner, benzene, or similar volatile cleaning agents to clean the machine. These may degrade or discoloured the housing.  
CLEANING THE DOCUMENT GLASS AND AUTOMATIC  
DOCUMENT FEEDER  
If the document glass, document backplate sheet, or automatic document scanning area becomes dirty, the dirt will  
appear as dirty spots or coloured lines or white lines in the scanned image. Always keep these parts clean.  
Wipe the parts with a clean, soft cloth.  
If necessary, moisten the cloth with water or a small amount of neutral detergent. After wiping with the moistened cloth,  
wipe the parts dry with a clean dry cloth.  
Document glass  
Document backplate sheet  
52  
       
Scanning area  
If coloured lines or white lines appear in images scanned using the automatic document feeder, clean the scanning area  
(the thin long glass next to the document glass).  
To clean this area, use the glass cleaner that is stored in the automatic document feeder. After using the glass cleaner,  
be sure to return it to its storage position.  
Examples of lines in the image  
Black lines  
White lines  
MX-3501N/4501N  
(1) Open the automatic document feeder and remove the glass cleaner.  
(2) Clean the scanning areas with the glass cleaner.  
One scanning area is the document glass and the other is inside the automatic document feeder.  
Document glass  
Automatic document feeder  
Open the scanning area cover on the automatic document feeder. Push in the release switch to release the cover.  
53  
Clean the scanning area in the automatic document feeder. When you have finished cleaning, close the cover.  
(3) Replace the glass cleaner.  
Other models  
(1) Open the automatic document feeder and remove the glass cleaner.  
(2) Clean the scanning area with the glass cleaner.  
(3) Replace the glass cleaner.  
54  
CLEANING THE MAIN CHARGER OF THE  
PHOTOCONDUCTIVE DRUM  
If black lines or coloured lines appear even after you have cleaned the document glass and document feeder, use the  
charger cleaner to clean the main charger that charges the drum.  
Figure 1  
(1) Open the front cover.  
(2) Release the waste toner box lock and let  
the waste toner box fall forward.  
For the steps to follow when letting the waste toner box  
fall forward, see step 3 of "CLEANING THE LASER  
UNIT" (page 56).  
(3) Slowly pull out the green knob (charger cleaner).  
Charger cleaner  
Pull out the knob as shown in Figure 2.  
(4) Once the green knob (charger cleaner) is  
pulled out, slowly push it back in.  
Push the knob as shown in Figure 2.  
Waste toner outlet  
Figure 2  
(5) Repeat steps (3) and (4) for each of the  
other charger cleaners.  
There are a total of 4 places to be cleaned in the machine  
as shown in Figure 1.  
(6) Push the waste toner box into the machine.  
Push the waste toner box firmly in until it clicks into place.  
(7) Close the front cover.  
• If this does not solve the problem, pull the knob out and push it back in 2 more times.  
• When pulling and pushing the knob to clean the charger, pull and push the knob slowly from one end to the other.  
• Touching the waste toner outlet or the waste toner box may soil your hands and clothes. Exercise caution when cleaning  
the charger.  
CLEANING THE BYPASS  
FEED ROLLER  
If paper misfeeds frequently occur when feeding  
envelopes, or thick paper through the bypass tray, wipe  
the surface of the feed roller with a clean soft cloth  
moistened with water or a neutral detergent.  
CLEANING THE  
ORIGINAL FEED ROLLER  
If lines or other dirt appear on the scanned original when  
the automatic document feeder is used, wipe the surface  
of the roller with a clean soft cloth moistened with water  
or a neutral detergent.  
On the MX-3501N/4501N, this cleaning is not  
necessary.  
55  
     
CLEANING THE LASER UNIT  
When the laser unit inside the machine becomes dirty, line-like colour irregularities (coloured lines) may appear in the  
print image. When the following conditions appear, clean the laser unit.  
Identifying lines (coloured lines) caused by a dirty laser unit  
• Coloured lines always appear in the same place. (The lines are never black.)  
• The coloured lines are parallel to the direction of paper feeding.  
• Coloured lines appear not only when the copy function is used but also when the printer function is used. (The  
problem appears during both printing and copying.)  
Open the front cover.  
1
Take out the cleaning tool for the laser  
unit.  
The cleaning tool is attached to the front cover.  
2
Release the waste toner box.  
Press the waste toner box release button.  
3
The waste toner box will fall forward as shown.  
Gently support the box with your hands as you let it fall forward  
as far as it will go.  
56  
   
Make sure that the cleaner at the tip of  
the cleaning tool is not dirty.  
If the cleaner is dirty, remove the cleaner and replace it with a  
clean one. For the procedure for replacing the cleaner, see  
steps 5 through 7. If the cleaner is not dirty, go to step 8.  
4
5
Cleaner  
Pull the replacement cleaner out of the  
waste toner box.  
The replacement cleaner is stored at the top of the waste toner  
box.  
Grasp the end of the cleaner and pull it out of the waste toner  
box.  
Remove the dirty cleaner from the tip of  
the cleaning tool.  
(1) Firmly grasp the tool close to where the  
cleaner is attached.  
(2) Use your other hand to press down on the  
hook that secures the cleaner and remove  
the cleaner.  
6
Do not return the removed cleaner to the top of the waste toner box.  
Attach the new cleaner to the cleaning  
tool.  
(1) Align the cleaner hook with the attachment  
hole in the cleaning tool.  
7
(2) Hold the cleaner firmly and push the  
cleaning tool in.  
57  
Clean the laser unit.  
(1) Point the cleaner down and slowly insert  
the tool into the hole that you wish to clean.  
Be sure to point the cleaner down.  
(2) Insert the cleaning tool all the way into the  
hole and then pull it back out.  
Pull the cleaning tool out until you feel the tip of the tool  
leave the cleaning surface of the laser unit.  
8
(3) Repeat step (2) two or three times and then  
remove the cleaning tool.  
Repeat step 8 to clean all holes in the  
laser unit (4 holes).  
There are a total of 4 holes to be cleaned in the laser unit,  
9
including the hole cleaned in step 8. Clean all holes.  
Holes  
Push the waste toner box into the  
machine.  
Push the waste toner box firmly in until it clicks into place.  
10  
58  
Replace the cleaning tool.  
(1) Point the cleaner up and hook the end of the  
tool (the end without the cleaner) onto the  
holder on the right.  
(2) Align the holder with the hole in the centre  
of the cleaning tool and slowly press down  
from above.  
11  
(3) Fit the holder into the hole in the tip (the end  
with the cleaner) of the cleaning tool.  
Close the front cover.  
12  
59  
REPLACING THE TONER CARTRIDGES  
When toner runs lower than 25%, "(  
)" appears in the display. When toner runs even lower, "(  
Toner  
supply is low.)" appears. It is recommended that you keep a set of new toner cartridges so that you can replace them  
quickly when toner runs out.  
When toner runs lower than 25%, a message similar to the following will appear.  
Ready to scan for copy.  
(
)
When toner runs even lower, a message similar to the following will appear.  
Depending on your conditions of usage, the colour may change  
or the output may become faint.  
Ready to scan for copy.  
Toner supply is low.)  
(
If you continue to use the toner cartridge, the toner will eventually run out, the machine will stop and the following message will  
appear.  
Change the toner cartridge.  
(
)
Colours that are running low or have run out of toner are indicated in (  
Bk  
).  
Y
M
C
:Yellow  
: Magenta  
: Cyan  
: Black  
Replace the toner cartridges of the indicated colours.  
Open the front cover.  
Locations of colour toner cartridges  
MX-3500/4500 Series  
(A)  
(B)  
(C) (D)  
1
MX-2300/2700 Series  
(A): Yellow (B): Magenta  
(C): Cyan (D): Black  
60  
 
Pull the toner cartridge toward you.  
Raise the toner cartridge lever and gently pull the toner  
cartridge horizontally toward you.  
When pulling out the toner cartridge, pull it out gently. If the  
cartridge is pulled out abruptly, toner may spill out.  
Example: Replacing the yellow toner cartridge  
Hold the toner cartridge with both hands as shown and pull it  
out of the machine.  
2
Remove a new toner cartridge from its  
package and shake it horizontally five or  
six times.  
When shaking the toner cartridge, be sure to shake with the  
protective material inserted in the cartridge.  
3
4
Remove the protective material from the  
new toner cartridge.  
Hold the toner cartridge firmly while removing the protective  
material.  
After the protective material has been removed, do not point  
the toner cartridge down or shake it.  
Insert the new toner cartridge  
horizontally.  
Align the cartridge with the insert hole as shown and then push  
the cartridge in until it clicks into place.  
5
6
A toner cartridge of a different colour cannot be installed. Be sure to install a toner cartridge of the same colour.  
Push the cartridge in until it locks  
securely in place.  
Push the cartridge firmly in until it clicks into place.  
61  
Close the front cover.  
After the toner cartridge is replaced, the machine automatically  
enters image adjustment mode.  
7
Caution  
Do not throw a toner cartridge into a fire. Toner may fly and cause burns.  
Store toner cartridges out of the reach of small children.  
If a toner cartridge other than a SHARP-recommended toner cartridge is used, the machine may not attain full quality  
and performance and there is a risk of damage to the machine. Be sure to use a SHARP-recommended toner cartridge.  
• If any one of the toner colours runs out (including black toner), colour copying will not be possible. If Y, M, or C toner runs  
out but Bk toner remains, black and white copying will still be possible.  
• Keep the used toner cartridge in a plastic bag (do not discard it). The service technician will collect the used toner cartridge  
at the time of maintenance.  
• To view the approximate amount of toner remaining, hold down the [COPY] key during copying, printing, or when the  
machine is idle. The percentage of toner remaining will appear in the display while you hold down the key. When the  
percentage falls to "25-0%", obtain a new toner cartridge and keep it ready for replacement.  
62  
REPLACING THE WASTE TONER BOX  
The waste toner box collects residual toner that is produced during printing. When the used toner box is full, the display  
will show "Replace used toner container.". Follow the procedure below to replace the used toner box.  
Open the front cover.  
1
Release the used waste toner box.  
Press the waste toner box release button.  
The waste toner box will fall forward as shown at left. Wait until  
the box comes to a stop.  
2
Keep the replacement cleaner that has not been used.  
Store it at the top of the waste toner box.  
Remove the waste toner box.  
Hold the box by both hands and lift it up slowly.  
If the waste toner box falls too far forward, it will not be possible  
to remove it. (Remove the box when it is at an angle of about  
30 degrees.)  
3
63  
 
Place the box on a flat surface.  
Place a sheet of newspaper on the surface before placing the  
box.  
4
5
Do not point the holes down as used toner will spill out.  
Remove the seals around the holes.  
Grasp the edge of each seal and pull it out toward you.  
There are 5 seals. Remove all of the seals.  
Plug the holes.  
Grasp the edge of each black seal and insert it into a hole in the  
box to plug the hole.  
6
7
• There are 5 seals. Plug all of the holes.  
• Do not discard the waste toner box. Place it in a plastic bag and keep it until your service technician comes to  
perform maintenance. Your service technician will collect the waste toner box.  
Install the new waste toner box.  
Insert the box from above at a slant. (The direction opposite to  
when you removed it.)  
64  
Push the waste toner box into the  
machine.  
Push the box in until it clicks into place.  
8
9
Close the front cover.  
Caution  
Do not throw a waste toner box into a fire. Toner may fly and cause burns.  
Store waste toner box out of the reach of small children.  
When replacing the waste toner box, be aware that it may soil your clothes or the place where you remove it.  
65  
ENTERING TEXT  
6
This chapter explains the text entry screen.  
FUNCTIONS OF THE MAIN KEYS  
Key  
Description  
Caps  
This changes the text entry screen from the lower case screen to the upper case screen. The upper case screen will  
continue to appear until the [Caps] key is touched again so that it is no longer highlighted. The [Caps] key is  
convenient when you wish to enter all capital letters. (This key will vary depending on your country or region.)  
This key temporarily changes the keys in the text entry screen to upper case when lower case letters  
appear, or to lower case when upper case letters appear.  
Touch a letter key after touching the [Shift] key to enter that letter. After the letter is entered, the [Shift]  
key will no longer be highlighted and the original text entry screen will appear.  
The [Shift] key is convenient when you only need to enter one upper case letter or one lower case letter,  
or when you need to enter one of the symbols assigned to the numeric keys.  
Shift  
To cancel selection of the [Shift] key, touch the [Shift] key again. The [Shift] key will no longer be  
highlighted. (This key will vary depending on your country or region.)  
Touch this key to enter a line break when entering the body text of an e-mail message. (This key will  
vary depending on your country or region.)  
Enter  
Touch this key to delete the characters to the left of the cursor one character at a time.  
Touch this key to change the entry mode.  
When this key is touched, the [Characters] key, [Symbols] key, and [Other Language] key appear. Touch  
one of the keys to select a different entry mode.  
Mode  
Space  
Touch this key to enter a space between letters.  
This temporarily changes the entry screen to the accented letter and symbol entry screen. Touch a letter  
key after touching the [AltGr] key to enter that letter. After the letter is entered, the [AltGr] key will no  
longer be highlighted and the original text entry screen will appear.  
AltGr  
To cancel selection of the [AltGr] key, touch the [AltGr] key again. The [AltGr] key will no longer be highlighted.  
These keys move the cursor left and right.  
These keys move the cursor to the line above or below the current line during entry of the body text of an  
e-mail message.  
Cancel  
OK  
Touch this key to return to the previous setting screen without entering text.  
Touch this key to enter the text that currently appears and return to the previous setting screen.  
• Some keys described above may not appear in certain key layouts or in the keyboards of certain countries or regions.  
" in the text entry screen indicates how many characters can be entered. A number of characters greater than " " cannot be entered.  
"
• On some keyboards that show the English alphabet, the [AltGr] screen continues to appear until the [AltGr] key is touched  
to remove the highlighting.  
ABC/abc  
ABC/abc  
• The  
key is only displayed in limited countries and regions. The  
key is a shortcut key to switch the  
keyboard between the language of your region and English.  
66  
   
CHANGING THE ENTRY MODE  
Touch the [Mode] key to temporarily change the key layout of the keyboard to a different language. Select the desired  
key layout from the following keys.  
[Characters] key  
Touch this key to select character entry mode.  
[Symbols] key  
Touch this key to select symbol entry mode. Symbol mode is used to enter symbols and accented letters.  
[Other Language] key  
Touch this key to temporarily change the key layout of character entry mode to a different language. Select the key  
layout that you wish to use.  
• The key layouts that can be selected vary depending on your country or region.  
• The key layouts that can be selected vary depending on the language selected in "Display Language Setting" in the  
system settings (administrator).  
ENTERING TEXT FROM AN EXTERNAL KEYBOARD  
An external keyboard can only be used as a alternative for the text entry screen that appears in the machine's touch  
panel.  
The layout of the keys in the text entry screen in the touch panel differs slightly from the layout of the keys on the  
external keyboard.  
Use a SHARP-recommended external keyboard.  
For the recommended keyboards, please contact your dealer or nearest authorised service representative.  
67  
     
MODEL: MX-2300G MX-3500N  
MX-2300N MX-3501N  
User's Guide  
MX-2700G MX-4500N  
MX-2700N MX-4501N  
MX4500-EX-USR-Z1  

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