Operator’s Guide
FACSIMILE
FX1600/FX600
Please read this guide before you use this equipment.
Thank You for Choosing Samsung
Thank you for choosing Samsung! Your new fax machine represents the very latest in fax
machine technology. The FX1600/600 is a full-featured, high-performance machine built
to strict quality standards set by Samsung-the highest in the industry. We’re proud to
offer you a product that will provide convenient, dependable service for years to come.
Important Safety Information
Always be careful when using the machine. To reduce the risk of fire, electrical shock,
and other injuries, keep these safety considerations in mind when installing, using, and
maintaining your machine:
Stability: Place the machine on a secure, stable surface. The machine can cause serious
damage if it fails.
Power Supply: Provide the correct power to the machine, as listed on its back. If you
are not sure of the type of power that is supplied to your home or office, call your
electric company.
Grounding: You machine must be plugged into a grounded outlet for your safety. If
you can’t insert the plug into your wall outlet easily, the outlet should be inspected by a
qualified electrician.
Overload: Don’t plug too many electrical devices into a wall outlet or extension cord.
An overloaded outlet is a fire and electrical shock hazard.
Cleaning: Before cleaning the machine, unplug it from both the power outlet and the
telephone jack. Clean exposed parts with a soft cloth, slightly dampened with water.
Thunderstorms: Unplug electrical appliances during thunderstorms. Avoid using any
telephone (except a cordless model) during a thunderstorm, since there’s a small chance
you could get an electrical shock from lightning.
Gas Leaks: Never use any telephone close to a gas leak. If you think gas is leaking, call
the gas company immediately, but use a telephone far away from the leak area. A small
electrical spark in the telephone could cause a fire.
PREFACE
FCC Information
The following information is only applicable to facsimile machines installed in the United
States of America.
Label Identification
This equipment complies with Part 68 of the FCC rules. On the rear of this equipment is a
label that contains, among other information, the FCC Registration Number and Ringer
Equivalence Number (REN) for this equipment. You may need to provide this
information for your telephone company.
Type of Service
This equipment is designed to be used on standard device telephone lines. Connection to a
telephone company-provided coin service (central office implemented systems) is
prohibited. Connection to party-line service is subject to state tariffs.
Telephone Company Procedure
The goal of the telephone company is to provide you with the best service possible. In
order to do this, it may occasionally be necessary for it to make changes in this equipment,
operation, or procedures. If these changes affect your service or the operation of the
equipment, the telephone company will give you notice in writing, to allow you to make
any changes necessary to maintain uninterrupted service.
If you have any questions about your telephone line, such as how many pieces of
equipment you can connect to it, the telephone company will provide this information
upon request.
In certain circumstances, it may be necessary for the telephone company to request
information from you concerning the equipment you have connected to your telephone
line. Upon request of the telephone company, provide the FCC Registration Number and
the Ringer Equivalence Number (REN) of the equipment that is connected to your line;
both of these items are listed on the equipment label. The sum of all of the RENs on your
telephone line should be less than five in order to ensure proper service from the
telephone company. In some cases, a sum of five may not be usable on a given line.
About Interference
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
PREFACE
i
PREFACE
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a
computer or other electronic device to send any message via a telephone fax machine
unless such message clearly contains in a margin at the top or bottom of each transmitted
page or on the first page of the transmission, the date and time it is sent and an
identification of the business or other entity, or other individual sending the message and
the telephone number of the sending machine or such business, other entity, or
individual. In order to program this information into your fax machine, you should
complete the steps on page 2.9.
If a Problem Arises
If any of your telephone equipment is not operating properly, you should immediately
remove it from your telephone line, as it may cause harm to the telephone network. If the
telephone company notes a problem, it may temporarily discontinue service. When
practical, the telephone company will notify you in advance of the disconnection. If
advance notice is not feasible, you will be notified as soon as possible. When you are
notified, you will be given the opportunity to correct the problem and informed of your
right to file a complaint with the FCC.
Hearing Aid compatible
The telephone handset attached to this equipment is hearing aid compatible.
Lightning
Your unit has built-in protection circuits, which meet or exceed FCC requirements, to
reduce the risk of damage from surges in telephone line currents. However, lightning
striking near or on these lines can cause an excessive surge of voltage that can damage the
phone.
Lightning damage is uncommon. However, if you are concerned about it or live in an area
with frequent and/or severe electrical storms, we suggest that you unplug your electronic
equipment during the storms.
ii PREFACE
PREFACE
IC Information
The following information is applicable only to facsimile machines installed in Canada.
Notices
The Industry Canada (IC) label identifies certified equipment. This certification means
that the equipment meets certain telecommunications network protective, operational,
and safety requirements. The Department does not guarantee the equipment will operate
to the user’s satisfaction.
Before installing this equipment, user should ensure that it is permissible to be connected
to the facilities of the local telecommunications company. The equipment must also be
installed using an acceptable method of connection. In some cases, the company’s inside
wiring associated with a single line individual service may be extended by means of a
certified connector assembly (telephone extension cord). The customer should be aware
that compliance with the above conditions may not prevent degradation of service in
some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
equipment or equipment malfunctions may give the telecommunications company cause
to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines, and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.
Caution
Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
The Load Number (LN) assigned to each terminal device denotes the percentage of the
total load to be connected to a telephone loop which is used by the device, to prevent
overloading. The termination on a loop may consist of any combination of devices subject
only to the requirement that the total of the load numbers of all devices does not exceed
100. The Load Number of this unit is #8.
Class B
This Digital Apparatus does not exceed the Class B limits for Radio Frequency noise from
Digital Apparatus set out in the Radio Interference Regulations of the Industry Canada.
PREFACE iii
PREFACE
Renseignements du lndustrie Canada
Les renseignements suivants ne s’appliquent qu’aux télécopieurs installés au Canada.
Avis
L’etiquette du Industrie Canada (IC) est une que marque d'identification d'appareil
certifié. Cette certification signifie que l'appareil répond à certains critères de sécurité et
d’utilisation. Cependant, le Ministère ne peut pas garantir que l'appareil rencontrera les
exigences de son utilisateur.
Avant de faire l'installation de l'appareil, l'utilisateur devrait s'assurer qu'il paurra
brancher son appareil en utilisant les services généralement offerts par la compagnie
téléphoneque de sa région. If faut s'assurer de brancher convenablement l'appareil. Dans
certains cas, le système interne de communication d'une compagnie possède aussi une
ligne individuelle qu'il vous sera possible d'utiliser avec un dipositif d'assemblage certifié
(rallonge de téléphone). L'utilisateur devrait se renseigner afin de faire une bonne
utilisation de son appareil et de ne pas nuire au système interne de communication de la
compagnie.
Toute réparation d'un appareil certifié devrait être effectuée dans un centre d'entretien
approuvé par le fournisseru. Toute réparation ou modification apportée par l'utilisateur à
son appareil ou tout problème de fonctionnement purrait forcer votre compagnie
téléphonique àdébrancher votre appareil.
L'utilisateur devrait s'assurer que les raccordements de mise à la terre de l'alimentation,
des lignes téléphoniques et du système de tuyauterie hydraulique, si présent, soient tous
relies ensembles. Cette mesure de sécurité est important surtout en milieu rural.
Misc en gard
L'utilisateur ne devrait pas essayer de faire de tels raccordements seul, il devrait faire
appel à du personnel qualifié ou à un électricien selon le cas.
Le numéro de raccordement (LN) se rapporte à chaque appareil et détermine le nombre
maximum de raccordements afin d'éviter une surcharge. La boucle peut comprendre
plusieurs choix différents tant et aussi longtemps que le total des numéros de
raccordement noe dépasse pas la somme de 100. Le numéro de raccordement de votre
appareil est:#8.
Classe B
Cet appareil n'excede pas les limites de la classe B pur les émissions de parasites radio à
partir d'un appareil numérique établies par le règlement sur les parasites radio du
Industrie Canada.
iv
PREFACE
CONTENTS
Chapter 1: Your New Machine
1 . 1
1.1
Check Parts
Familiarizing Yourself with Your New Machine
1.2
Front
1.2
Rear
1.3
Control Panel
1.4
2.1
2.1
Chapter 2: Installation and Setup
Choosing a Location
2.1
Making the Connections
2.2
Installing Paper
2.4
Making a Copy
2.6
Setting up the Fax
2.6
2.6
2.7
Adjusting Ringer Volume
Selecting Tone or Pulse Service
Setting the Date and Time
Number)
2.9
2.10
2.11
Setting the Terminal ID (Your Name and
Using the Keypad to Enter Letters
Keypad Character Assignments
3.1
3.1
Chapter 3: The Fax Machine
Sending a Fax
3.1
Preparing a Document
3.2
Loading a Document
3.3
Dialing a Number
3.4
3.4
3.5
3.7
Confirming the Transmission
Cancelling Transmission
Sending a Delayed Transmission
Cancelling a Delayed Transmission
Receiving a Fax
3.8
3.8
Reception Modes
3.9
3.9
Receiving in Fax Mode
Receiving Manually (in TEL Mode)
Receiving in TEL/FAX Mode
Receiving in ANS/FAX Mode
Using an Extension Telephone
Cancelling Reception
3.10
3.10
3.11
3.11
3.12
3.12
3.13
3.13
3.15
Using Voice Request
Sending a Voice Request
Answering a Voice Request
Using Polling
Preparing
a
Document
1
CONTENTS
CONTENTS
Chapter 4: Special Features 4.1
Using Automatic Dialing
Storing a Number for One-Touch Dialing
Storing a Number for Speed Dialing
Dialing a One-Touch Number
Dialing a Speed Number
Searching for a Number in Memory (Directory Dialing)
Using REDIAL / PAUSE
Using TONE
4.1
4.1
4.3
4.4
4.5
4.6
4.8
4.10
4.10
4.11
4.12
4.12
4.13
4.14
4.14
4.16
Using MUTE
Using FLASH
User Options
Setting an Option
Setting Fax Option
Using Reports
Printing Reports
Clearing the Memory
Chapter 5: Troubleshooting & Maintenance 5.1
5.1
5.1
5.2
5.3
5.4
5.5
5.6
5.8
Clearing Jams
Paper Jams During Transmission
Paper Jams During Reception
Cutter Jams
LCD Error Messages
Fixing Fax Problems
Cleaning the Roller and Scanning Glass
Purchasing and Storing Paper
A.1
Specifications
A.1
Specifications
CONTENTS
2
Chapter One
YOUR NEW MACHINE
Check Parts
Once you have unpacked your fax machine, check to make sure that you have all the parts
shown here. If any piece is missing or broken, call your dealer.
Main Body
Handset
Thermal Paper Roll
Phone Line Cord
Paper Exit Tray (FX1600 only)
This Manual
Address Label Paper
Quick Reference Guide
CHAPTER ONE: YOUR NEW MACHINE
1
.1
YOUR NEW MACHINE
Familiarizing Yourself with Your New
Machine
Take a moment to study the pictures on the next few pages.
Front
Paper Exit Tray (FXl600 only)
Document Tray
Handset
Document: Guide
Control Panel
Paper Cover Latch
1.
2
CHAPTER ONE: YOUR NEW MACHINE
YOUR NEW MACHINE
Rear
Handset Socket
Power Cord
This is where you connect the handset to
the machine.
Phone Socket (LINE)
Dial Mode Switch
located on the bottom
Choose between PULSE
or TONE dialing
Connectthephone
linecord.
Ringer Volume Switch
Use this switch to adjust ringer volume.
Speaker
Extension Socket (EXT)
located on the bottom
Connect a normal phone or answering
machine.
CHAPTER ONE: YOUR NEW MACHINE 1.3
YOUR NEW MACHINE
Control Panel
LCD
Shows the date and time,
or what the machine
is doing.
Mode
Press to choose which mode you
want (fine, super fine, or photo)
The lights will show you which
setting you have chosen. When
there are no lights showing, you
are in the standard mode.
ALARM Indicator
This will light up when
something is wrong.
One-Touch Buttons
Press to make calls and send
documents, simply
by pressing one button.
Number Keypad
Press to dial numbers
manually.
TONE
Press to temporarily switch from
pulse to tone dialing.
HELP
Press to print out the HELP LIST.
The HELP LlST shows the machine’s
basic functions and commands to use
as a quick reference guide.
1.4 CHAPTER ONE: YOUR NEW MACHINE
YOUR NEW MACHINE
RCV.
Press to choose the receive mode.
The indicators will light up to show
you which setting you have chosen.
When no lights are showing, you
are in TEL mode.
SEARCH
Press to search for a number in the
autodialer.
MENU
Press to choose different functions.
If you do not press any number code within
3 seconds after you press MENU, the
machine briefly displays each function
sequentially and which code to press to
enter the function set up mode.
VOLUME
Press to change the volume on the speaker.
Press to make it louder, and to make
it quieter.
Also press to display the last or the next
menu.
SCROLL/CLEAR
Press to move right or left through the
display or to delete digits in the edit mode.
START/COPY
Press to start a job, make copies or print
reports.
STOP
SPEED
Press to stop the machine in the middle of a
job. If also clears an error display and ejects
your original documents.
Press to make calls and send documents by entering
a 2-digit number (01 to 50).
MUTE
OHD/V.REQ.
Press to turn off the microphone on the handset.
Press to dial a number without picking up
the handset. You can also press it to make a
voice call after sending or receiving
documents.
FLASH
Press to transfer a call in a PABX (Private Automatic
Branch Exchange).
REDIAL/PAUSE
Press to redial the last phone number you called.
You can also press it to add a pause when you store
a number in the memory.
CHAPTER ONE: YOUR New MACHINE
1
.5
C h a p t e r T w o
INSTALLATION AND SETUP
Please review the safety precautions at the front of this manual, then follow the directions
in this chapter to connect your machine and set it up for use.
Choosing a Location
To help guarantee trouble-free operation of your fax machine, place it in a spot where:
It is not in direct sunlight or in excessive humidity.
It is not too close to heating or air conditioning vents.
Its ventilation openings aren’t blocked.
It is at least 4 inches away from other objects.
Its cords won’t get in the way.
It won’t be easily knocked off a table or dropped.
Liquids won‘t be spilled on it.
Making the Connections
Plug the coiled handset cord into
the HANDSET socket on the left side of
the machine.
1
Connect the coiled
handset cord.
Plug one end of the telephone line
cord into the TEL. LINE socket, and the
other end into a telephone wall jack.
2
Connect the telephone
line.
3
Connect an extension
phone or answering
machine if desired.
CHAPTER TWO: INSTALLATION AND SETUP
2
.1
INSTALLATION AND SETUP
Plug the power cord into a
standard AC outlet.
The machine will sound a beep, and the
message “THANK YOU” will appear in
the LCD. There is no power switch on
the machine.
4
Plug in the power cord.
The outlet should be located near the
equipment and easily accessible.
Installing Paper
<If you have an FX1600>
1
Unplug the power cord.
Cover may now be opened
completely by pulling it back from
machine case.
2
Open the cover by pushing
the cover release latch (on
the right side of the
machine).
Rear cover will partially
open.
If there is an adhesive sticker
sealing the new paper roll, remove it
completely. Be sure the paper exits from
the top of the roll as shown.
3
Insert the paper roll.
The core size of the paper roll must be
from 12.5 up to 12.9 mm (0.49 to 0.51 in).
2.2 CHAPTER TWO: INSTALLATION AND SETUP
INSTALLATION AND SETUP
Push the edge of the paper into the
slot which reads “Insert the leading edge
of the paper as shown” and pull the
paper out about 10 cm (4 in) from the
back.
4
Pull out about 10 cm (4 in)
of the paper from the
machine.
5
Close the cover.
The machine cuts the
paper automatically.
<If you have an FX600>
1
Unplug the power cord.
2
Open the cover by pushing
the cover release latch (on
the right side of the
machine).
3
Insert the paper roll.
CHAPTER TWO: INSTALLATION AND SETUP 2.3
INSTALLATION AND SETUP
4
Pull out about 10 cm (4 in)
of the paper from the
machine.
5
Close the cover.
Tear off any extra paper.
Making a Copy
Try copying a document to verify machine operation.
For information on preparing a
document, see page 3.1.
1
Choose a page you want
to copy.
2
Open the document tray,
if it is dosed.
2.4 CHAPTER TWO: INSTALLATION AND SETUP
INSTALLATION AND SETUP
You can place up to 10 sheets at a
time on the document tray.
3
Turn the page face down
and slide it into the
document holder.
4
Adjust the document guide
to match the width of the
paper.
Slide the sheet down the document
tray until it’s gripped by the machine.
5
Feed the page into the
machine.
The machine beeps, and
the automatic document
feeder pulls in the page.
The LCD shows the
message “DOCUMENT
LOADING.”
D O C U M E N T L O A D I N G
The print quality is automatically
set to FINE when making a copy.
6
Adjust the copy quality.
For more information on contrast mode,
see page 3.1.
You can choose the proper
contrast mode by
pressing or
L I G H T A U T O DARK
CHAPTER Two: INSTALLATION AND SETUP 2.5
INSTALLATION AND SETUP
You can place up to 10 sheets at a
time on the document tray.
Make sure all sheets are loaded face
down.
7
Press START/COPY.
Setting Up the Fax
Follow the directions below to set up your fax.
Adjusting Ringer Volume
The fax will work normally even if
the RINGER SWITCH is set to OFF ( • ).
If you connect an extension telephone to
the machine, it will ring even if the
RINGER switch is set to OFF (• ).
1
Set the machine’s ringer
volume by using the
RINGER VOLUME switch on
the left side of the
machine.
Selecting Tone or Pulse Service
If you have Touch-Tone service, set
the switch to TONE. If you have pulse
service, set the switch to PULSE.
1
Set the DIAL MODE switch
on the left side of the
machine to match the type
of service you have.
If you aren’t sure what kind of service
you have, move the DIAL MODE switch
to the TONE position. Lift the handset
and press any number (except *, #, or
Ø
)
on the keypad. If the dial tone stops, you
have tone service. If the dial tone
continues, you have pulse service.
2.6 CHAPTER TWO: INSTALLATION AND SETUP
INSTALLATION AND SETUP
Setting the Date and Time
You can also press MENU, then
or to select this mode.
1
Press MENU.
2
Press 2.
The LCD shows “DATE &
TIME”.
2. D A T E
&
T I M E
3
Press START/COPY.
The LCD asks you to set a
date format.
M M D D
D D M M
4
Select the type of date
format you want by using
or
CHAPTER TWO: INSTALLATION AND SETUP
2.7
INSTALLATION AND SETUP
5
Press START/COPY.
The LCD shows the date
and time set at the
factory.
0 0 - 0 0 - 9 6 0 0 : 0 0
The machine uses the 24-hour time
format.
6
Enter the correct date and
time by using the number
keypad.
If you enter a wrong number, use
or to move the flashing line under
the number you want to correct, then
enter the correct number.
7
When the date and time
are correct, press
START/COPY.
The LCD shows the date
and time.
0 1 - 2 5 - 9 6
1 2 : 4 5
2.8
CHAPTER TWO: INSTALLATION AND SETUP
INSTALLATION AND SETUP
Setting the Terminal ID (Your own Name and Number)
Your terminal ID will be printed at the top of each page sent from your machine.
1
Press MENU.
2
Press 1.
The LCD shows
"TERMINAL ID".
1 . T E R M I N A L I D
3
Press START/COPY.
The LCD asks you to enter
the telephone number.
T E L :
You can include special characters
4
(space, hyphen, or plus sign) in the
Using the number keypad,
number to improve readability.
enter the telephone line
number to which your
machine is connected.
CHAPTER TWO: INSTALLATION AND SETUP
2.9
INSTALLATION AND SETUP
YOU can enter up to 20
digits.
T E L : + 4 4 1 9 5 2 2 9 2
5
Press START/COPY when
the number in the LCD is
correct.
The machine asks you to
enter your name.
I D : _
For information using the number
keypad to enter letters, see below.
6
Enter your name by using
the number keypad.
You can enter a total of up to 20 digits
and/or letters for the name.
7
Press START/COPY when
your name appears
correctly on the LCD.
Using the Keypad to Enter Letters
Press the number button as many
times as you want to get the letter or
number.
1
Press the number button
labeled with the letter
you want - press the
button repeatedly until
the letter appears in the
LCD.
For a list of letters and corresponding
buttons, see the next page.
2.10 CHAPTER TWO: INSTALLATION AND SETUP
INSTALLATION AND SETUP
The letter appears in the
LCD.
I D : S
To enter two successive letters
which are assigned to the same number
button (for example, GI), press the
button when the letter you want appears
in the display to move the flashing line
to next position, and enter the next letter
by pressing the number button again.
2
When the letter you want
appears on the display,
press the other number
button labeled with the
letter you want.
The letter appears on the
LCD.
I D : S A
Select additional letters in the same
way.
3
When you're finished
entering letters, press
START/COPY.
Keypad Character Assignments
Assigned numbers, letters, or characters
Space 1
Number
1
2
3
4
5
6
7
8
9
0
A
D
G
J
M
P
T
W
+
B
C
F
I
L
O
R
V
Y
,
2
3
4
5
6
S
8
Z
.
E
H
K
N
Q
U
X
-
7
9
/
*
#
&
0
CHAPTER Two: INSTALLATION AND SETUP
2
.11
C h a p t e r T h r e e
THE FAX M ACHINE
In this chapter, you will learn how to send and receive fax documents, how to use the four
fax reception modes, and voice request features.
Sending a Fax
Preparing a Document
Here are some things you can to improve the quality of your faxed documents:
If your original is of poor quality, photocopy it. A copy often transmits better than the
original.
Send documents created by typewriter, felt tip pen, black ink, or laserwriter. The paper
should be white or very light and of normal weight - not cardboard. Blue lines on a
ruled pad don’t fax well.
Press or to adjust the brightness of a faxed document. You can select between
LIGHT, AUTO, and DARK:
LIGHT works with very dark print.
AUTO works well for normal handwritten, typed, or printed documents.
DARK works with light print or faint pencil markings.
Press MODE to increase sharpness and clarity.
FINE is good for documents containing a lot of detail.
SUPER FINE works well for documents containing extremely fine detail. (SUPER FINE
works only if the remote machine also has the SUPER FINE feature).
PHOTO is used to fax photographs or graphics which may consist of color or shades of
gray. Although the machine will not send colors, it can print and send up to 32 shades
of gray, resulting in a satisfactory picture at the receiving machine. When PHOTO is
selected, and the machine is set to 32 shades of gray, SUPER FINE resolution is
automatically selected. If your machine is set to transmit 16 shades of gray, it sets the
resolution to FINE.
CHAPTER THREE: THE FAX MACHINE 3.1
THE FAX M ACHINE
Loading a Document
1
Open the document tray,
if it is closed.
2
Turn the page face down.
You can insert up to 10 sheets at a
time. If you insert more than one sheet,
make sure the bottom first sheet enters
first. Stagger the leading edges of the
sheets slightly, and insert the sheets
with a very slight push to ensure
smooth feeding.
3
Adjust the document
guides to match the width
of the document.
If you want to add pages while the
fax is sending, insert them into the
loading slot on top of the already loaded
sheets.
4
Slide the sheet down the
document tray until it is
pulled in the machine.
If you’re loading pages that are
unusually thick or thin, feed one sheet at
a time.
The machine beeps, and
the automatic document
feeder pulls in the page.
The LCD shows the
message "DOCUMENT
LOADING".
D O C U M E N T L O A D I N G
Then the contrast and
resolution settings appear
in the LCD, and you can
adjust them if necessary.
L I G H T A U T O D A R K
3.2 CHAPTER THREE: THE FAX MACHINE
THE FAX M ACHINE
Dialing a Number
For hands-off operation, press
OHD/V.REQ.
1
Pick up the handset.
The LCD shows the
message “PHONE”.
P H O N E
You can store One-Touch and
Speed Dial numbers in your machine so
that you can dial your most frequently
used numbers with the touch of a
button. For more information, see page
4.1.
2
Using the number keypad,
enter the number of the
remote fax machine.
The LCD shows the
number you are dialing.
0 2 2 5 9 2 1 1 4
You can cancel the transmission of a
document at any time by pressing STOP.
For more information, see page 3.4.
3
Press START/COPY when
you hear the fax tone.
The LCD shows the
message “SENDING”, and
the document begins to
feed through the machine.
S E N D I N G
You can send or receive a voice
request while you send a fax. For more
information about the voice request
feature, see page 3.12.
4
Replace the handset.
CHAPTER THREE THE FAX MACHINE
3.3
THE FAX M ACHINE
Confirming the Transmission
If something went wrong during
your fax transmission, an error message
appears in the LCD. For a listing of LCD
error messages and their meanings, see
page 5.4.
When the last page of
your document has been
sent successfully, the
machine beeps and the
LCD will show “OK” and
returns to standby mode.
0 1 - 2 5 - 9 6 1 2 : 4 5
If you receive an error message, press
STOP to clear the message, and try to
send the document again. For more
information about cancelling
transmission, see below.
You can set your machine to print a
confirmation report automatically. For
more information, see pages 4.12.
Cancelling Transmission
1
Press STOP at any time
to cancel transmission.
The fax transmission is
cancelled and the machine
returns to standby mode.
S T O P P R E S S E D
3
.4 CHAPTER THREE: THE FAX MACHINE
THE FAX M ACHINE
Sending a Delayed Transmission
You can set your machine up to send a fax at a later time, when you are not present.
For details on how to load a
document, see page 3.2.
1
Load the document.
2
Press MENU.
3
Press 5.
The LCD shows "DELAY
TX”.
5. D E L A Y T X
4
Press START/COPY to
set up a delayed
transmission.
The LCD asks you to enter
the number of the remote
machine.
T E L : _
CHAPTER THREE THE Fax MACHINE
3
.5
THE FAX M ACHINE
5
Enter the number by using
the number keypad.
The LCD shows the
number you are dialing.
TEL: 0 1 9 5 2 2 9 2 0 _
6
Press START/COPY when
the number appears
correctly in the LCD.
The machine asks you to
enter the time when the
fax is to be sent.
T I M E ( H H M M ) = 1 5 : 1 4
Enter the time in 24-hour format.
For example: 11:50 P.M is entered as
23:50.
7
Enter the time by using
the number keypad.
The LCD shows the time
when the fax will be sent.
T I M E ( H H M M ) = 2 3 : 5 0
6
Press START/COPY when
the time appears
correctly in the LCD.
CHAPTER THREE: THE FAX MACHINE
.6
3
THE FAX M ACHINE
The machine will
alternately show DELAY
TX 23:50 and standby
D E L A Y T X
0 1 - 2 5 - 9 6 1 2 : 4 5
Cancelling a Delayed Transmission
1
Press MENU.
You can press MENU, then or
to select this mode.
2
Press 5.
The LCD shows “DELAY
TX”.
5 . D E L A Y T X
3
Press START/COPY.
The LCD asks if you want
to cancel the
transmission.
T X C A N C E L ? Y / N
CHAPTER THREE: THE FAX MACHINE 3.7
THE FAX MACHINE
4
Press START/COPY
again.
The delayed transmission
you have programmed is
now cancelled.
T X C A N C E L L E D
Receiving a Fax
Reception Modes
Your machine has four reception modes:
In FAX mode, the machine answers an incoming call and immediately goes into receive
mode, expecting a fax to be sent.
In TEL mode, automatic fax reception is turned off. You can receive a fax only by
manually pressing START/COPY.
In TEL/FAX mode, the machine will answer faxes automatically. If you want to use
your phone line for both fax and phone, you may want to select this mode.
If the machine does not sense a fax signal, it will continue ringing to tell you it is a
phone call. You should pick up the handset to answer the call. If you do not pick up the
handset on your machine, it will switch to automatic reception mode.
In ANS/FAX mode, you must attach an answering machine to the EXT line socket on
your machine.
When the phone rings, the answering machine answers and records the caller’s
message.
If you rarely use the fax line for voice conversations, set the fax machine to receive a fax
automatically by selecting either FAX or TEL/FAX mode.
CHAPTER THREE: THE FAX MACHINE
.8
3
THE FAX M ACHINE
Receiving in FAX Mode
In FAX mode, when you get a call,
the machine answers the call on the
second ring. You can change the number
of rings. For more information, see page
4.12.
1
Press RCV. repeatedly
until FAX mode indicator
lights.
When reception is complete, the
machine returns to standby mode.
Receiving Manually (in TEL Mode)
1
Press RCV. repeatedly
until all the indicators are
off.
The machine IS now in TEL
2
When the telephone rings,
pick up the handset and
answer it.
3
If you hear a fax tone, or
if the person on the other
end asks you to receive a
document, press
START/COPY.
4
Replace the handset.
The machine begins
receiving and returns to
standby mode when the
reception is complete.
CHAPTER THREE: THE FAX MACHINE 3.9
THE FAX M ACHINE
Receiving in TEL/FAX Mode
When a call comes in, your
machine answers the call and receives
the fax automatically.
1
Press RCV. repeatedly
until TEL/FAX mode
indicator lights.
If you pick up your phone extension
during the secondary ringing, the
machine will continue to ring, and will
answer the line.
Receiving in ANS/FAX Mode
When your answering machine
answers an incoming call, it may record
a fax tone until it realizes it is a fax
coming through. Your answering
machine may tell you that a voice
message has been left, when it is
actually a fax tone.
1
Press RCV. repeatedly
until ANS/FAX mode
indicator lights.
If you have set your machine to
ANS/FAX and your answering machine
is switched off, or the answering
machine is not connected, the fax
machine will automatically go into
receive mode after several rings.
If your answering machine has a 'user-
selectable ring counter’, set it to answer
an incoming call within 4 rings or less.
3.10 CHAPTER THREE: THE FAX MACHINE
THE FAX M ACHINE
Using an Extension Telephone
You can receive a fax from someone you are talking to on the extension telephone without
having to go to the fax machine.
Press the buttons slowly in
sequence. If you still hear the fax tone
1
When you receive a call on
the extension phone and
hear fax tones, press *9*
on the extension
from the remote machine, try pressing
“
9
” once again.
* *
“
9
” is the remote receive start code
*
*
preset at the factory. The first and the
last asterisks are fixed, but you can
change the middle number to whatever
digit you select. For more information,
see page 4.12.
telephone.
The machine receives
the document.
2
When you are finished
speaking the machine
begins documents, hang
up the extension
telephone.
Cancelling Reception
1
Press STOP to cancel
reception at any time.
The fax reception is
cancelled and the machine
returns to standby mode.
S T O P P R E S S E D
CHAPTER THREE: THE FAX MACHINE
3
.11
THE FAX M ACHINE
Using Voice Request
If you’re sending or receiving a document and you need to speak to the other person
during the same phone call, use voice request to alert the person at the remote site. You
can also respond to a voice request made by the person on the remote end.
Sending a Voice Request
You cannot talk with the other
person and send a fax at the same time.
1
Press OHD/V.REQ. while a
The person on the remote end has 10 to
15 seconds to pick up the handset and
begin talking to you. If no one answers,
your machine returns to standby mode.
document is being sent or
received
A voice request signal IS
sent to the remote fax
machine after the
document has been sent or
received.
If you can’t seem to alert the other
person, it may be because the remote fax
machine doesn’t have the voice request
feature.
When you’ve finished talking, if
you have another document to send,
load the document and tell the other
person to press START on the remote
machine. When you hear the fax tones,
press START/COPY.
2
When the phone rings,
pick up the handset and
answer it.
You can cancel a voice request by
pressing OHD/V.REQ a second time.
3
When you are finished,
replace the handset.
3.12 CHAPTER THREE: THE FAX MACHINE
THE FAX M ACHINE
Answering a Voice Request
If you don’t answer the voice
request within 10 to 15 seconds, the
machine prints out the CALL BACK
MESSAGE list.
1
When the phone rings,
pi up the handset and
answer it.
2
When you are finished,
hang up.
Using Polling
Polling is when one fax machine requests another to send a document. This is useful when
the person with the original documents is not in the office or is not going to pay for the
phone call. The person who wants to receive the document calls the machine holding the
original, and requests that the document be sent.
1
Press MENU.
2
Press 6.
The LCD shows
“POLLING”.
6 . P O L L I N G
CHAPTER THREE: THE FAX MACHINE 3.13
THE FAX M ACHINE
There should be no documents
loaded in your machine, and the remote
machine must be ready for your call.
3
Press START/COPY to set
up polling.
The LCD asks to enter the
telephone number of the
remote party.
T E L : _
When polling another fax machine
to retrieve a document, the remote
machine may by secured with a poll
code. In this case, you cannot receive the
document.
4
Enter the number by using
the number keypad.
The LCD shows the
number you are dialing.
T E L : 0 1 9 5 2 2 9 2 0 _
Not all fax machines have polling
capability, and polling incompatibility
sometimes occurs between fax machines
from different manufacturers. Therefore,
polling may fail in some cases, even
when poll codes are not used.
5
Press START/COPY when
the number appears
correctly in the LCD.
Your fax machine cannot be polled, so
other fax machines cannot poll a
document from your machine.
The LCD shows the
message “DIALING” and
“RECEIVING-POLL.”
D I A L I N G . . .
Your machine starts to
receive the document from
the remote machine.
R E C E I V I N G - P O L L
3.14 CHAPTER THREE: THE FAX MACHINE
THE FAX M ACHINE
Preparing a Document
The FX600/1600 can transmit documents with the following sizes:
215.91mm
145mm
127mm (length)
Minumum
M a x i m u m
Up to a maximum of
998mm
DO NOT attempt to feed the following document types into the unit, as they may jam.
Instead, make a photocopy, and send the copy.
Wrinkled or creased
paper
Curled or rolled paper
or fax paper
Tom paper
Too thin (less than 0.075mm)
or thick (more than 0.15mm)
paper
Carbon or carbon-backed
paper
Coated paper
Remove clips, staples, and similar objects from documents before feeding them
into the unit.
Let ink or paste dry completely before you send documents.
Do not try to load two or more documents into the machine if the documents are
too thin or too thick. These documents might not go through properly. Feed one
sheet at a time. Check the chart below, to see what is acceptable.
Up to five sheets Up to ten sheets
Single sheet
0.075mm, to
0.15 mm
0.085 to 0.13 mm
0.083mm, to
0.13 mm
Thickness of
document
Make a copy of any document that is too thin or too thick to send by using an
office copier. Non-standard paper dimensions may cause feeding problems.
CHAPTER THREE: THE FAX MACHINE 3.15
C h a p t e r F o u r
SPECIAL FEATURES
In this chapter you will learn how to use the automatic dialing, special phone features,
and how to set options and print reports
Using Automatic Dialing
There are two ways to store numbers for automatic dialing : One-Touch Dialing and
Speed Dialing. One-Touch Dialing lets you use any one of the 10 One-Touch buttons
located on the left of the machine’s control panel to dial your number automatically.
Speed Dialing allows you to enter two digits to dial a number.
Storing a Number for One-Touch Dialing
You can store up to 20 numbers in
the 10 One-Touch buttons. Each One-
1
Touch button can simultaneously hold
Press and hold the One-
one fax number and one telephone
number.
Touch button (01 through
10) that you want to
assign.
The LCD asks if you want
to assign a telephone or
fax number.
F A X
T E L
2
Choose the type of
number you want to store
by using or
3
Press START/COPY.
CHAPTER FOUR: SPECIAL FEATURES 4.1
SPECIAL FEATURES
If the button is already storing a fax
or phone number, the LCD will show the
number. To delete all of the number or
name, press when flashing line is at
the first digit.
T01 in the LCD stands for
*telephone number stored
into button 01”.
T 0 1 : _
To correct a digit, use the or to
move the flashing line under the digit,
then enter the correct digit.
F01 in the LCD stands for
“FAX number stored in
button 01”.
F 0 1 : _
You can use any characters on the
number keypad, including “ # and “ ”.
”
4
*
Enter the number you
want to store by using the
number keypad.
To insert a pause between numbers, press
REDIAL/PAUSE; a “P” appears on the
Display.
5
When the number appears
correctly in the LCD,
press START/COPY.
The LCD asks you to enter
a name.
N A M E : _
For information on how to enter
letters using the keypad, see page 2.10.
6
If you want to assign
name to the number,
enter the name.
If you assign a name to the number, you
can take advantage of the directory
dialing feature of your machine. For
information about directory dialing, see
page 4.6.
To correct a digit, use the or to
move the flashing line under the digit,
then enter the correct digit.
4
.2 CHAPTER FOUR: SPECIAL FEATURES
SPECIAL FEATURES
If you don’t want to assign a name,
press or START/COPY without
entering a name.
7
Press START/COPY when
the name appears
correctly on the LCD.
Storing a Number for Speed Dialing
You can store up to 50 telephone or
fax numbers in 2-digit Speed Dial
locations. Each location can hold only
one number.
1
Press and hold SPEED
until the LCD shows the
message “INPUT (01-
50)>_".
The LCD asks you to enter
the location number you
wish to assign.
I N P U T [ 0 1 - 5 0 ] > _
2
Enter a 2-digit location
number (01 through 50)
in which you want to
store the telephone or fax
number.
The LCD asks you to enter
a number.
S 0 5 : _
3
Enter the number you
want to store.
CHAPTER FOUR: SPECIAL FEATURES
4.3
SPECIAL FEATURES
4
When the number appears
correctly in the LCD, press
START/COPY.
The LCD asks you to enter
a name.
N A M E : _
If you assign a name to the number,
you can take advantage of the directory
dialing feature of your machine. For
information about directory dialing, see
page 4.6.
5
If you want to assign a
name to the number, enter
the name.
For information on how to enter letters
using the number keypad, see page 2.10.
If you don’t want to assign a name,
press or START/COPY.
6
Press START/COPY when
the name appears
correctly on the LCD.
Dialing a One-Touch Number
If there is no document loaded, the
telephone number is dialed. If a
1
document is loaded in the document
tray, pressing the One-Touch button
dials the fax number associated with
that button. The machine automatically
begins to transmit when the remote fax
machine answers the phone.
Press the One-Touch
button (01 through 10).
The LCD shows the
number or name stored for
that One-Touch button.
You hear the dialing on the
speaker.
Then the LCD shows the
message “SENDING”, if you
are sending a fax.
S E N D I N G
4.4 CHAPTER FOUR: SPECIAL FEATURES
SPECIAL FEATURES
2
If you are making a phone
call, pick up the handset
when the other person
answers.
Dialing a Speed Number
1
Press SPEED.
The LCD asks you to enter
the location number.
L O C NO [
0
1
-
5
0
]
> _
If a document is loaded in the
document tray, the machine
automatically begins to transmit when
the remote fax machine answers the
phone.
2
Enter the 2-digit Speed
Dial number.
The LCD shows the speed
number or name.
S 0 1 : 4 6 0 P 2 1 1 4
3
if you are making a phone
call, pick up the handset
when the other person
answers.
CHAPTER FOUR: SPECIAL FEATURES 4.5
SPECIAL FEATURES
Searching for a Number in Memory (Directory Dialing)
There are two ways to search for a number in the memory. You can either scan from A to
Z sequentially, or you can search using the first letter of the name associated with the
number.
Searching Sequentially through Memory
1
Press SEARCH.
The LCD asks you to press
or or to choose a
letter by pressing a
keypad button.
P R E S S V,
Ù
,
A -
2
Press or to move
backward or forward
through the directory
until you find the name
you want.
3
Press or if you want
to see the phone number
that matches the name in
the LCD
4
When the number you
want appears in the LCD,
press START/COPY to
dial the number.
4.6 CHAPTER FOUR: SPECIAL FEATURES
SPECIAL FEATURES
Searching for a Particular First Letter
1
Press SEARCH.
The LCD asks you to press
or ,or to choose a
letter by pressing a
number button.
P R E S S V ,
Ù
, A - Z
For example, to find the name
“SAMSUNG,” press the “7” button,
which is labeled with “PQRS”.
2
Press the number button
labeled with the letter you
want to search for.
The first name found
beginning with the letter
appears on the LCD.
F 0 1 : O F F I C E
3
If the name appearing in
the LCD is not the name
you want, press to
display the next name in
the list or to display the
previous name.
If a document is loaded in the
document tray, the machine
automatically begins to transmit when
the remote fax machine answers the
phone.
Or, if no document is loaded, your
machine will make a phone call. When
the person you are calling answers, pick
up the handset.
4
When the name you want
appears in the LCD, press
START/COPY to dial the
number.
CHAPTER FOUR: SPECIAL FEATURE
S
4.7
SPECIAL FEATURES
Using REDIAL/PAUSE
REDIAL/PAUSE has two functions. It can be used to redial the number you last called, or
it can be used to insert a pause in a number when you’re setting up a One-Touch or Speed
Dial number.
To redial the number you last called
If you want to redial the number
immediately, press START /COPY. If
1
you want to stop redialing, press STOP.
If you press START/COPY, the machine
automatically redials the number up to
three times at the three minute intervals.
Press REDIAL/PAUSE.
If the number you dial is
busy or there is no
answer, the LCD shows
the message “BUSY!
B U S Y ! R E T R Y ?
To select the redial number
1
Press and hold down
REDIAL/PAUSE.
2
Select the number you
want by using the or
The LCD shows the last
five telephone numbers
called.
4 6 0 2 1 1 4
4.8 CHAPTER FOUR: SPECIAL FEATURES
SPECIAL FEATURES
3
Press START/COPY when
you find the number you
want.
The number shown in the
LCD will be automatically
redialed.
R E D I A L I N G . . .
With some telephone systems, you must dial an access code (“9,” for example) and listen
for a second dial tone before you can dial an outside number. In such cases, you must
insert a pause in the number.
To insert a pause when storing an automatic dial number
For more information on storing
and automatically dialing numbers, see
1
page 41.
When entering the number
press REDIAL/PAUSE at
the position in the number
where dialing should pause
momentarily.
A “P” appears in the
number you are entering in
the LCD.
0 2 P 2 5 9 P 2 1 1 4
CHAPTER FOUR: SPECIAL FEATURES
4
.9
SPECIAL FEATURES
Using TONE
You may often need to use tone signals to perform special operations by phone. Bank-by-
phone and voice mail are two examples of systems that require tone signals.
To find out whether you have pulse or tone service, see page 2.6. If you have pulse
service, you can still send tone signals by following these steps:
1
Dial the number using
pulse dialing.
2
When the remote phone
answers, press TONE.
Any numbers you press
now will be sent by tone,
not pulse, for the
remainder of the call.
Using MUTE
If you mute a call during voice communication, you can hear the other party, but they
cannot hear you.
MUTE turns off both the handset
and the microphone when you are
1
talking to someone. Press this button if
Press MUTE while on the
you don’t want the other person to hear
what you’re saying or if you are in a
very noisy environment.
phone.
2
Press MUTE again to
resume the conversation.
4.10 CHAPTER FOUR: SPECIAL FEATURES
SPECIAL FEATURES
Using FLASH
Some special phone services require a switch-hook signal for proper operation. For
example, if you have call waiting, you can put a call on hold and take a second call on the
same line by pressing the switch-hook button. Pressing FLASH performs the equivalent of
a switch-hook operation.
If you don’t subscribe to a special
1
service that uses the switch-hook signal,
When you are on the
don’t press FLASH during a call - you
could disconnect the line.
telephone and hear the call
waiting signal, press FLASH
once.
The first caller is placed on
hold and you are speaking
to the second caller.
2
Press FLASH to talk to the
first caller again.
When a call comes in and you want the caller to be connected to another person, you can
transfer the call by pressing FLASH without hanging up the handset and dialing the
number of that person.
CHAPTER FOUR: SPECIAL FEATURES
4
.11
SPECIAL FEATURES
User Options
Your fax machine has various user-selectable features. These options are preset at the
factory, and you may need to change them. To find out how the options are currently set,
print out a System Data List. For more information on printing a report, see page 4.14.
Setting an Option
1
Press MENU.
2
Press 3.
The LCD shows "SYSTEM
DATA".
3 . S Y S T E M D A T A
You can skip any feature by
pressing the or until you find the
feature you want.
3
Press START/COPY.
Use the or to move the flashing
line under the items you want.
The LCD sequentially
shows the settings you
canchange.
G R A Y S C A L E ? 1 6 / 3 2
4.12 CHAPTER FOUR: SPECIAL FEATURES
SPECIAL FEATURES
You can return to normal
at any time by pressing
STOP. If you press STOP in
the middle of selecting
features, the machine
stores the features you
have selected up to that
point, and returns to the
standby mode.
0 1 - 2 5 - 9 6 1 2 : 4 5
Setting Fax Options
These instructions assume you’ve followed the steps above under “Setting an Option” and
the machine is asking if you want to change any of the fax options listed here.
Gray scale level - This is the first level of Photo mode, and is good for sending
photographs. Set your gray scale levels to either 16 or 32.
When the 32 level is selected, it takes longer to send, but the results will look better at
the receiving end. The 32 level works only when the remote machine has the “super
fine” feature.
Confirmation Report - A confirmation report shows whether the transmission was
successful or not, how many pages were sent, etc.
Select YES to print out a confirmation report automatically each time you send a fax.
Select NO to disable this feature.
Ring count - Select the number of times your machine rings before answering an
incoming call. If you are using your machine as both a telephone and a fax machine, we
suggest you set the ring count to at least 4 to give you time to answer. Enter a number
from 1 to 7 by using or , then press START/COPY.
Paper cutting (only available on the FX1600 only) - You can turn off the automatic page
cutting feature. With this option “ON”, the machine cuts the paper after each page
received. With this option “OFF” the machine prints a tear line.
Select YES to turn on automatic cutting.
Select NO to turn off automatic cutting.
Remote receive code - The remote receive code allows you to receive a fax from an
extension phone plugged into the EXT. line jack. If you pick up the extension phone and
hear fax tones, you can enter the remote receive code and the fax will start receiving.
9 ” at the factory. The first and the last “ ” s are fixed, but
The code is preset to “* *
*
you can change the middle digit to any digit between 0 and 9. Enter the digit you want
to use, then press START/COPY.
CHAPTER FOUR: SPECIAL FEATURES
4
.13
SPECIAL FEATURES
Using Reports
Your fax machine can print out reports containing useful information - transmission and
reception verification, option settings, etc. The following reports are available:
Help list - This list shows the machine’s basic functions and commands. You can use this list
as a quick reference guide.
Confirmation report - This report can be printed on command or, by selecting the
appropriate user option, you can have a confirmation report printed automatically after
each document you send.
TX/RX journal - This report gives specific information concerning transmission and
reception activities: the times and dates of the most recent transmissions and receptions,
phone numbers that were called, etc.
Telephone number list - This list shows all numbers currently stored in One-Touch and
speed-dial locations. Before changing or adding automatic-dial numbers, print this
report to determine which numbers are currently stored. Print this report after making
changes to confirm the new settings.
System Data list - This list shows the status of the user-selectable options. After you
change the settings, print out this list to confirm your changes.
Printing Reports
Make sure no document is loaded
in your fax machine.
1
Press MENU.
2
Press 4.
The LCD shows "REPORT".
4. R E P O R T
4
.14 CHAPTER FOUR SPECIAL FEATURES
SPECIAL FEATURES
3
Press START/COPY.
4
Select the report you want
by using or
Lists available :
HELP LIST
CONFIRM. REPORT
TX/RX JOURNAL
TEL. NUMBER LIST
SYSTEM DATA LIST
The LCD shows the report
you selected.
C O N F I R M . R E P O R T
5
Press START/COPY.
The machine will print the
report you have selected.
P R I N T I N G . . .
CHAPTER FOUR: SPECIAL FEATURES
4.15
SPECIAL FEATURES
Clearing the Memory
You can clear the information in your fax machine’s memory.
1
Press MENU.
2
Press 7.
The LCD shows "MEMORY"
CLEAR".
7 . M E M O R Y C L E A R
3
Press START/COPY.
4
Select the desired menu by
using or
.
Menus available :
TERMINAL ID
The LCD briefly shows the
menu you have selected.
T X / R X J O U R N AL
SYSTEM DATA
ONE-TOUCH DIAL
SPEED DIAL
TX/RX JOURNAL
4.16 CHAPTER FOUR: SPECIAL FEATURES
S P E C I A L F E A T U R E S
5
Press START/COPY.
If you do not want to clear the
memory, select ‘N’ and press
START/COPY.
The LCD asks if you are
sure you want to clear the
memory.
A R E Y O U S U R E ? Y/N
6
If you want to clear the
memory, press
START/COPY.
The LCD shows the
message “MEMORY
CLEARING.”
M E M O R Y C L E A R I N G
CHAPTER FOUR: SPECIAL FEATURES
4
.17
C h a p t e r F i v e
TROUBLESHOOTING & MAINTENANCE
In this chapter you will learn how to clear document jams, what the various error
messages mean, how to fix fax problems, and where to call for more help.
Clearing Jams
Paper Jams During Transmission
1
Open the control panel.
2
Carefully remove the
jammed document.
If the document is jammed
in the white roller, pull the
jammed document out,
from the front of the
machine.
3
Close the control panel
firmly.
CHAPTER FIVE: TROUBLESHOOTING & MAINTENANCE
5.1
TROUBLESHOOTING & MAINTENANCE
Paper Jams During Reception (FX1600 only)
1
Open the paper cover by
pushing the cover latch in
the direction of the arrow.
Cut the paper off where the
wrinkles start.
2
Remove the paper roll and
cut off the jammed part.
For information on putting the
paper roll back in, see page 2.2.
3
Re-insert the paper roll.
5.2 CHAPTER FIVE: TROUBLESHOOTING
&
MAINTENANCE
TROUBLESHOOTING & MAINTENANCE
Cutter Jams (FX1600 only)
If the paper on which you receive faxes on has jammed in the cutter, the display will show
CUTTER JAM.
1
Unplug the power cord.
2
Find the small hole on the
rear of the machine.
3
Using a screwdriver, turn
the screw through the hole
in the direction of arrow
until the paper is
completely cut.
Open the paper cover and
then close it again.
5.3
CHAPTER FIVE: TROUBLESHOOTING
&
MAINTENANCE
TROUBLESHOOTING & MAINTENANCE
LCD Error Messages
LCD Message
Meaning
The machine is waiting to automatically redial another fax
machine that is busy.
B U S Y !
R E T R Y ?
YOU can press START/COPY to immediately redial, or STOP
to cancel redialing.
Your fax has not gone through. Try again.
S E N D E R R O R
A fax has not been received. Ask the sender to try again.
R E C E I V E E R R O R
The recording paper is jammed in the cutter. See the
instructions on page 5.3.
C U T T E R J A M
(FX1600 only)
The document you are sending has jammed in the feeder.
Clear the document jam. See page 5.1
D O C U M E N T J A M
L O A D D O C U M E N T
You have tried to send a fax and there is no document loaded
into the machine.
Load a document and try again.
The other machine has not answered after all your attempts
to redial.
N O A N S W E R
Make sure the machine you are sending a fax to is working.
The machine is out of paper, or the paper cover is open.
N O P A P E R O R O P E N
The paper on which you receive faxes on has jammed while
making copies or receiving a fax.
P A P E R J A M
(FX1600 only)
See the instructions on page 5.2.
The One-Touch or speed-dial number you tried to use has no
number assigned to it.
N O T A S S I G N E D
The name you want to search for is not in the memory.
N O T F O U N D
O V E R H E A T
This may happen if someone faxes several all-black copies to
your machine. When the machine cools down, it will
automatically go back to showing the date and time (Standby
Mode).
The fax machine you want to poll is not ready to answer your
poll. The person you are polling should have loaded their fax
machine with a document.
P O L L I N G E R R O R
Call the service center for help.
G E A R I N I T . F A I L
5.4 CHAPTER FIVE: TROUBLESHOOTING & MAINTENANCE
TROUBLESHOOTING & MAINTENANCE
Fixing Fax Problems
No Operation? No Display? Buttons not operating?
Unplug the machine and plug it in again. Use a lamp to check that your socket is live.
Check the fuse or circuit breaker for your wall outlet.
No dial tone?
Check that the phone is connected properly. Check the phone wall socket by plugging
in another phone.
Numbers stored in memory don’t dial correctly?
Check to make sure they’re programmed correctly. Print a phone number list.
For more information, see page 4.14.
Can’t close the paper cover?
Make sure the paper is inserted correctly. Check the paper roll size.
Document doesn’t feed into the machine?
Be sure the document is not wrinkled and that you are putting it in correctly. Check that
the document is the right size, not too thick or thin.
Fax won’t send?
Make sure you load the document correctly. Did you hang up the handset before
pressing START/COPY
Can’t receive faxes automatically?
One of the Receive Mode indicators should be on. Be sure the handset is in the cradle. Is
there paper in the machine?
Can’t manually receive?
Be sure to return the handset to the cradle after pressing START/COPY.
Machine doesn’t transmit?
Check that the document is loaded face-down. ‘SENDING’ should show up in the
display. You may have hung up the handset before you pressed START/COPY.
Check that the machine you are sending to can receive faxes.
Can’t receive a document by polling?
The other party may be using a poll code.
Faxes received are partially blank?
The remote machine may need maintenance. A noisy phone line can also cause errors.
Check your own machine by making a copy.
Received faxes are spotty or are missing lines?
Check if your phone lines are noisy. Check if the print head is clean by making a copy.
Received faxes are of poor quality?
The machine sending you a fax may have a dirty scan glass. Check for a noisy phone
line.
CHAPTER FIVE: TROUBLESHOOTING
&
MAINTENANCE 5.5
TROUBLESHOOTING & MAINTENANCE
Fax received, but paper is blank?
Check to make sure the paper roll isn’t inserted backwards. For more information, see
page 2.2.
Print on received fax looks “stretched”?
Remote machine had a temporary paper jam.
Copies are blank?
Be sure documents are loaded face down.
Cleaning the Scanning Glass and Roller
To keep your machine working properly, occasionally clean the white roller and scanning
glass, as shown below. If they are dirty, documents copied or sent to other fax machines
won’t be clear.
1
Unplug the power cord.
2
Open the control panel.
Both ends of the white roller have
bushings that are snapped shut with
3
small tabs. Turn the tabs in the direction
of A until they reach the slot as shown
in the picture on the lower right. Then
pull the roller upwards (B).
Remove the white roller.
5.6 CHAPTER FIVE: TROUBLESHOOTING
&
MAINTENANCE
TROUBLESHOOTING & MAINTENANCE
Dry the roller surface and scanning
glass with a soft dry cloth. Be careful not
to scratch the glass surface.
4
Wipe the white roller
surface with a soft cloth
dampened with water.
Be careful not to scratch the surface.
5
Clean the scanning glass,
located beneath the white
roller.
Wipe the surface of the rubber with
a damp soft cloth, then wipe dry.
6
Clean the rubber piece
also.
7
Replace the roller
8
Close the cover firmly.
9
Plug the power cord back
i n .
CHAPTER FIVE: TROUBLESHOOTING
&
MAINTENANCE 5.7
TROUBLESHOOTING & MAINTENANCE
Purchasing and Storing Paper
Purchase replacement rolls of coated thermal fax paper which are 30 meters in length,
with a core size of 12.5 to 12.9 mm. Coated paper has a shiny surface and will print better
than uncoated.
We recommend that you use only authorized recording paper. Other types of paper
can produce poor results, and may even damage your fax machine.
Contact your dealer for more information on paper.
Store rolls in a cool, dark place, at or below 76° and avoid humidity higher than 65%.
F
To keep fax pages from darkening and fading, keep them out of direct sunlight. Avoid
temperatures above 105°F Don’t let them come in contact with blueprints (diazo copies),
plastic films, or transparent tape. Keep stored page faces from touching each other. If they
touch, print can transfer from one to another.
5.8
CHAPTER FIVE: TROUBLESHOOTING
&
MAINTENANCE
S p e c i f i c a t i o n s
Specifications
Type of unit
Communication System
Desktop Facsimile Transceiver
Public Switched Telephone Network
and PABX
Compatibility
CCITT Group 3
Compression Scheme
Modem Speed
Resolution
Modified Huffman (MH)
9600/7200/4800/2400 bps
3.85 lines per mm, 7.7 lines per
millimetre and 15.4 lines per millimetre
Flat-Bed scanning using CIS
Scanning Method
(Contact Image Sensor)
Thermal
Printer
Input Document Size
Effective Scanning
Recording Width
Thermal Paper Roll Size
8.5 inches (216 millimetres)
8.27 inches (210 millimetres ) ± 1%
8.5 in (216 millimetres)
30 m x 216 millimetres wide,
core 12.7 millimetres diameter
120V AC, 60 Hz
Power Requirement
Power Consumption
Maximum when in use
Stand-by : 7 Watt
115 Watt
Temperature
Range
50°F to 95°F (10°C to 35°C)
20 to 80% RH (non-condensing)
4.5 in x 13.4 in x 9.3 in
(113 x 340 x 235 mm)
FX1600 : 4.2kg
Humidity Range
Dimensions (HxWxD)
Weight
FX600 : 3.8kg
APPENDIX A.1
Warranty Information
Limited Warranty
Samsung Electronics America Inc. (SEA) warrants that this product is free from defective
material and workmanship.
SEA further warrants that if this product fails to operate properly within the specified
warranty period and the failure is due to improper workmanship or defective material,
SEA will repair or replace the product at its option.
All warranty repairs must be performed by an SEA Authorized Service Center.
The name and address of the service location nearest you can be obtained by calling
tollfree:
1-800-SAMSUNG
(1-800-726-7864)
Samsung consumer Affairs
Samsung Electronics American Inc.
One Samsung Place
Ledgewood, NJ 07852
Terms
Labor — ninety (90) days
Parts — one (1) year
On carry-in models, transportation to and from the service center is the customer’s
responsibility.
The original dated sales receipt must be retained by the customer and is the only
acceptable proof of purchase. It must be presented to the authorized service center at the
time service is requested.
Exclusions
This warranty does not cover damage due to accident, fire, flood and/or other acts of
God: misuse, incorrect line voltage, improper or unauthorized repairs, commercial use, or
damage that occurs in shipping. Exterior and interior finish, batteries, lamps, and glass are
not covered under this warranty.
Customer adjustments that are explained in the Operator’s Guide are not covered under
the items of warranty. This warranty will automatically be void for any unit found with a
missing or altered serial number. This warranty is valid only on products purchased and
used in the United States and Puerto Rico. Some states do not allow the exclusions or
limitations of incidental or consequential damages, or allow limitations on how long an
implied warranty lasts, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights and you may also have other rights which vary
from state to state.
ELECTRONICS
P/N. JF68-60010A
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