AddressRight™ Printer
DA700, DA750
Operator Guide
US English Version
Table of Contents
Chapter 1, DA700/DA750 Overview
Welcome to the DA700/DA750...................................... 1-2
Using This Guide........................................................... 1-2
System Requirements................................................... 1-4
Getting Help .................................................................. 1-5
Online Help.............................................................. 1-5
Phone Support......................................................... 1-5
Before You Call........................................................ 1-5
The World Wide Web............................................... 1-6
Printer Options .............................................................. 1-7
Ordering Supplies.......................................................... 1-7
Chapter 2, Getting Started with the DA700/DA750
Unpacking the Printer.................................................... 2-2
Package Contents ................................................... 2-3
Choosing a Location for Your Printer............................. 2-4
Important Safety Notes.................................................. 2-4
Assembling the DA700/DA750...................................... 2-5
1. Attach the Wire Frame to the Printer ................... 2-6
2. Install the Sliding Fence ...................................... 2-7
3. Position the Output Stacker Tray......................... 2-8
4. Connect the Parallel Cable or Serial Cable......... 2-9
5. Connect the Power Cord ..................................... 2-11
Turning On the DA700/DA750 Printer........................... 2-11
Install the Ink Jet Cartridges (Color & Black)................. 2-12
Removing the Ink Jet Cartridges................................... 2-13
Chapter 3, DA700/DA750 Features and Adjustments
Printer Features............................................................. 3-2
DA700/DA750 Throughput ...................................... 3-3
Material Thickness................................................... 3-4
Media Size............................................................... 3-4
Approved Media Types............................................ 3-4
Setting Up a Job............................................................ 3-6
1. Set the Separator Gap......................................... 3-9
2. Center the Wireframe under the Material ............ 3-12
SV61027 Rev. D
i
Table of Contents
3. Set the Feed Angle.............................................. 3-12
4. Set the Wire Frame Ramp................................... 3-14
5. Position the Feed Fence...................................... 3-15
6. Load Material....................................................... 3-16
7. Adjust the Media Thickness Knob ....................... 3-17
8. Adjust the Exit Rollers.......................................... 3-19
9. Print a Test Piece................................................. 3-21
Chapter 4, Using the DA700/DA750 With Your
Computer
Printer Driver Software .................................................. 4-2
Selecting Printer Properties........................................... 4-3
Using the Printer Properties Window ............................ 4-4
Selecting the DA700/DA750
from a Windows Application ......................................... 4-14
Envelope Designer™ Plus ............................................ 4-15
Chapter 5, Printer Maintenance
Preventive Maintenance................................................ 5-2
Cleaning ........................................................................ 5-2
Print Quality Problems................................................... 5-2
Exit Rollers .................................................................... 5-3
Sensor........................................................................... 5-3
Print Head Shaft............................................................ 5-3
Floor Assembly and Top Cover...................................... 5-4
CMYK Printing............................................................... 5-5
Chapter 6, Troubleshooting
Problems and Solutions ................................................ 6-2
Feed Problems ........................................................ 6-2
Print Quality Problems............................................. 6-3
Interface Problems .................................................. 6-5
Motor Problems ....................................................... 6-5
Barcode Problems................................................... 6-6
Other Problems ....................................................... 6-7
ii
SV61027 Rev. D
Table of Contents
Appendix A, Control Panel Menus
Using the Control Panel ................................................ A-2
Using the Menus ........................................................... A-3
Using the Main Menu .................................................... A-5
Main Menu Diagram...................................................... A-6
1.Address Layout..................................................... A-7
2. Print Quality......................................................... A-11
3. Font Selection...................................................... A-13
4. Barcode ............................................................... A-15
5. Address Recovery ............................................... A-17
6. Clear Counter ...................................................... A-18
7. Job Settings......................................................... A-19
Using the Setup Menu................................................... A-21
Setup Menu Diagram .................................................... A-22
1. Heavy Media Mode.............................................. A-23
2. Test Print Head.................................................... A-24
3. Purge Print Head................................................. A-24
4. Lines Per Address ............................................... A-25
5. Communications.................................................. A-26
6. Hex Dump Mode.................................................. A-28
7. Language............................................................. A-31
8. Envelope Feed Delay .......................................... A-33
9. Auto Envelope Eject ............................................ A-34
10. ROM Revision Number...................................... A-35
Appendix B, Specifications
Equipment Specifications.............................................. B-2
Material Specifications .................................................. B-9
Index
Index to the Contents of this Manual............................. i-1
SV61027 Rev. D
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Table of Contents
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iv
SV61027 Rev. D
The DA700/DA750
Color Printer Overview
The Pitney Bowes DA700/DA750 is a
versatile, easy-to-use desktop printer
designed for addressing applications.
This chapter explains what's in this
guide, and tells you how to order sup-
plies and where to get more information
about using your
DA700/DA750.
In this chapter:
Welcome to the DA700/DA750
Color Ink Jet Printer.......................... 1-2
Using This Guide.............................. 1-2
System Requirements...................... 1-4
Getting Help ..................................... 1-5
Printer Options ................................. 1-7
Ordering Supplies............................. 1-7
1 • DA700/DA750 Printer - Overview
The Pitney Bowes DA700/DA750 color ink jet printer is a
Welcome to
the DA700/
DA750 Color
Ink Jet Printer
desktop printer used to print addresses, graphics and other
information, in color, on a wide range of material of various
sizes, construction and composition. With the DA700/DA750
you can define the font, placement, print quality and bar
code characteristics for your addresses.
This Operator Guide shows you how to:
•
•
•
•
•
Set up the DA700/DA750 printer
Connect it to your computer
Define your envelope layout
Print a test mail piece
Send a mail job to the printer from your computer
application.
Refer to this guide for information about printer setup, opera-
tion and troubleshooting. It is divided into the following chap-
ters:
Using This
Guide
Chapter 1, Introduction
Contains an overview of the DA700/DA750 Operator Guide,
information about ordering supplies and a list of help re-
sources.
Chapter 2, Getting Started
Contains instructions for assembling your printer.
Chapter 3, DA700/DA750 Features and Adjustments
Explains how to set up your printer to run a job.
1-2
SV61027 Rev. D
DA700/DA750 Printer - Overview • 1
Chapter 4, Using the DA700/DA750 With Your
Computer
Contains instructions for installing the printer driver, select-
ing the printer from your software program and sending a
mail job from your computer.
Using This Guide
(continued)
Chapter 5, Printer Maintenance
Describes how to keep the printer clean and functioning
properly.
Chapter 6, Troubleshooting
Contains a list of possible problems and their solutions.
Appendix A, Control Panel Menus
Explains the Main Menu and Setup Menu options available
on the DA700/DA750 control panel.
Appendix B, Specifications
Provides hardware and material specifications. Your printer
will run at its best when your material conforms to our speci-
fications.
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1-3
1 • DA700/DA750 Printer - Overview
To operate the DA700/DA750 with your computer, your
system must meet the following requirements:
System
Requirements
CPU
Pentium II 233 MHZ or greater
64 or more MB RAM recom-
mended
Operating System* Windows 98 (2nd Edition),
Windows ME, Windows ME,
Windows 2000, Windows XP
Parallel Cable
A parallel cable is supplied with
your printer. If you choose to
use another cable, make sure it
isn't any longer than 10 feet.
or
Serial Cable
To use the serial port, a serial
cable of no more 15 feet in
length is required.
* Subject to change.
1-4
SV61027 Rev. D
DA700/DA750 Printer - Overview • 1
Below is a table of the Microsoft operating systems currently
supported and the dates Pitney Bowes expects to stop pro-
viding support for the drivers that run on those systems.
System
Requirements
(continued)
Last Date Pitney Bowes
supports drivers in-
stalled with MS Windows
OS with AddressRight
and DocuMatch**
Microsoft Windows
Operating System
Microsoft’s “Not
Supported Date”*
Recommended
Replacement
98 and 98 (2nd ed.)
Millennium (Me)
NT 4.0
June 30, 2006
June 30, 2006
June 30, 2003
Dec 31, 2006
Mar 31, 2007
Dec 31, 2008
July 31, 2006
July 31, 2006
July 31, 2004
Dec 31, 2006
Mar 31, 2007
Dec 31, 2008
Windows 2000 Pro or XP Pro
Windows 2000 Pro or XP Pro
Windows 2000 Pro or XP Pro
To be determined
XP Home
2000 Professional
XP Professional
To be determined
To be determined
*
Source: Microsoft.com (posted 1/12/04)
** Dates subject to change, including any change due to Microsoft’s support cessation dates or if USPS
changes requirements. Should dates change, they will be posted on our web site at www.pb.com/sup-
port.
As you use your printer, there may be times when you need
Getting Help
help to solve a specific application problem, or you may want
additional information about printer operation. Pitney Bowes
provides several information resources.
Online Help
The DA700/DA750 Print Driver has a built-in help system.
Click on Properties from Windows print dialog box. Right
click on items in question for the "What's This" Help button.
If you're using Pitney Bowes programs such as Envelope
Designer™ or SmartMailer™, press the F1 key while you're
using the program to display information about the open
screen. Select the Help menu to display a list of topics or
search for a term. Refer to the documentation supplied with
these programs for more information.
Phone Support
If you need technical support, call Pitney Bowes Technical
Support at: (800) 522-0020.
SV61027 Rev. D
1-5
1 • DA700/DA750 Printer - Overview
(Phone Support, continued)
Getting Help
Before You Call...
(continued)
Please see Chapter 6, Troubleshooting, for a description of
common problems and their solutions. If you need to call,
please have the following information at hand:
•
•
•
Model #: W707/W790
Serial number: See back of unit.
Nature of problem: What happens and when
does it happen?
•
The steps you've already taken to solve the
problem and the results.
The World Wide Web
We encourage you to visit our web site at: http://www.
pb.com\support\
1-6
SV61027 Rev. D
DA700/DA750 Printer - Overview • 1
You'll find the latest information about our products and ser-
vices as well as answers to frequently asked technical ques-
tions.
Printer Options
Pitney Bowes offers several very useful options for your
DA700/DA750:
•
Envelope Designer™ lets you create a professional
looking envelope in a matter of seconds—you don't have
to bother with the print driver or make manual
settings.
•
•
The W853 Ink Dryer helps to eliminate smudging on dif-
ficult materials like glossy stock.
The W760 Power Stacker holds up to 300 #10
envelopes. It helps maintain a neat stack in ZIP Code
order when you run long jobs.
You can order supplies for your DA700/DA750 printer di-
rectly through the Pitney Bowes Supply LineSM. To place an
order, call:
Ordering
Supplies
(800) 243-7824
or
Visit our website at: www.pb.com\supplies\
The following supplies are available for your DA700/DA750
printer:
•
•
•
•
Black Ink Cartridge (order number 660-1)
Color Ink Cartridge (DA750 Only) (order number 660-5)
4Pack of Black Ink Cartridges order number 660-9)
Fast Drying Black Ink Cartridge (TBD)
SV61027 Rev. D
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1 • DA700/DA750 Printer - Overview
This page is intentionally blank.
1-8
SV61027 Rev. D
Getting Started with
the DA700/DA750
Printer
This chapter explains how to unpack,
assemble and connect your new
printer.
In this chapter:
Unpacking the Printer..................2-2
Choosing a Location....................2-4
Important Safety Notes................2-4
Assembling the
DA700/DA750 .............................2-5
Attach the Wire Frame ................2-6
Install the Sliding Fence ..............2-7
Position the Output Stacker.........2-8
Connect the Parallel or
Serial Cable.................................2-9
Connect the Power Cord........... 2-11
Turn the Printer On.................... 2-11
Install the Ink Jet Cartridge .......2-12
Remove the Ink Jet
Cartridge....................................2-13
2 • Getting Started with the DA700/DA750 Printer
As you remove the DA700/DA750 contents from the box,
note the components of the printer, labeled below.
Unpacking
the Printer
Wire Frame
Assembly
H-Block
Separators
Control Panel
(LCD Display and
Keypad)
Sliding
Fence
Media
Thickness
Knob
2-2
SV61027 Rev. D
Getting Started with the DA700/DA750 Printer • 2
Package Contents
Unpacking
the Printer
(continued)
•
•
•
DA700/DA750 Printer
Output Stacker
Wire Frame with Material Prop, Washer and
Retaining Knob (Input Material Stacker assembled)
•
•
•
•
•
•
•
Sliding Fence (long)
Sliding Fence (short)
Power Cord
Parallel Cable
Printer Operating Guide
Printer Driver Software
Ink Jet Cartridge (Black)
(Black & Color for the DA750)
•
•
•
•
Operator Training Guide
POSTNETTM Certificate
Installation Quality Report
Print Head Shipment Holder (remove before turning unit
on)
•
•
Quick-Start Instructions
Shipping Support
(remove before turning unit on)
SV61027 Rev. D
2-3
2 • Getting Started with the DA700/DA750 Printer
Follow these guidelines and safety precautions when se-
lecting a location for your printer:
Choosing a
Location for
Your Printer
•
•
Place the printer on a table or other stable, level
surface within the cable’s length (Parallel 10 feet
max.; Serial 15 feet max.) of your computer.
Allow for adequate space. The DA700/DA750 is 14.7
inches high, 16.2 inches wide and 21.7 inches deep,
without the wire frame input stacker.
•
•
Allow for adequate ventilation around the base and
rear of the printer.
Protect the printer from heat, dust and moisture.
Avoid placing the printer in direct sunlight.
•
•
To protect against electric shock, plug the machine
into a properly grounded wall outlet.
Important
Safety Notes
DO NOT use an adapter plug. Use of an adapter
could compromise the ground and cause a possible
shock hazard or damage to the equipment in the
event of a short circuit.
•
•
DO NOT remove the ground pin from the line cord.
Avoid using outlets controlled by wall switches.
Someone could accidently shut your printer off.
•
The power cord wall plug is the primary means of
disconnecting the machine from the AC power. The
wall outlet should be near the machine and easily ac-
cessible.
•
•
•
DO NOT route the power cord over sharp edges or
trap it between pieces of furniture.
Insure that there is no strain on the power cord where
it passes between the equipment, walls or furniture.
Be certain the area in front of the wall receptacle into
which the machine is plugged is free from obstruc-
tion.
2-4
SV61027 Rev. D
Getting Started with the DA700/DA750 Printer • 2
•
DO NOT remove covers. The machine covers serve
to enclose hazardous parts. If the machine has been
dropped or has otherwise had the covers stressed in any
way, report it to your Pitney Bowes Customer Service
Representative.
Important
Safety Notes
(continued)
•
To reduce the risk of fire and/or electrical shock, do not
attempt to disassemble this machine. If service is re-
quired, contact your Pitney Bowes Customer Service
Representative.
•
•
Keep fingers, loose clothing, jewelry and long hair away
from the moving parts.
Use only Pitney Bowes approved ink cartridges and
cleaners. Read all instructions before attempting to oper-
ate the equipment.
•
Follow any specific occupational safety and health stan-
dards for your workplace or area.
Once you’ve placed the printer in a suitable location, assem-
ble the printer components in the following order:
Assembling the
DA700/DA750
NOTE: Do not plug the printer into the power source until
you’ve completed steps 1-4.
1. Attach the wire frame input stacker (page 2-6).
2. Install the sliding fence (page 2-7).
3. Position the output stacker (page 2-8).
4. Connect the parallel or serial cable (page 2-9).
5. Attach the power cord and turn the printer ON
(page 2-11).
SV61027 Rev. D
2-5
2 • Getting Started with the DA700/DA750 Printer
Attach the Wire Frame to the Printer.
Assembling
the DA700/
DA750
(continued)
1. Hook the bottom edge of the wire frame under the de-
flector. The wire frame slides between the feed rollers
and the paper deflector. Make sure the front rod is en-
gaged into the key slot bottom.
Slide bottom edge
under here.
Insert the metal sheet into
the height adjustment slot.
2. Rotate the wire frame and insert the curved metal sheet
on the bottom of the frame into the height adjustment
slot.
3. Adjust the angle of the wire frame so it’s positioned at
about a 45 degree angle. Turn the lock knob on the side
of the slide clockwise to hold the wire frame in position.
You can adjust both the height and side-to-side position
of the wire frame to accommodate the size and type of
the material you’re running. We talk about this in the next
chapter.
2-6
SV61027 Rev. D
Getting Started with the DA700/DA750 Printer • 2
Install the Sliding Fence
Assembling the
DA700/DA750
(continued)
The DA700/DA750 has two fences—a long one and a short
one. Use the short fence when printing material smaller than
a #10 envelope. Use the long fence for larger material.
1. Slide the square edge of the sliding fence into the slots
on the frame slide as shown below.
Insert Sliding Fence
between Slide Guides
and Feed Carriage.
2. The next chapter explains how to set the fence to the
width of the material you’re running.
SV61027 Rev. D
2-7
2 • Getting Started with the DA700/DA750 Printer
Position the Output Stacker Tray
Assembling
the DA700/
DA750
(continued)
Printed material is deposited in the output stacker tray. The
tray can stack up to 150 #10 envelopes. Slide it into position
under the back of the printer as shown below.
Stacker Tray
2-8
SV61027 Rev. D
Getting Started with the DA700/DA750 Printer • 2
Connecting the Parallel Cable or Serial Cable
Connecting the
DA700/DA750 to
Your Computer
Use the parallel cable supplied to connect the DA700/DA750
to your computer, or use an approved serial cable. Each
end of the parallel cable has a connector. One end is labeled
“Printer” and the other is labeled “Computer.”
1. To connect the Parallel Cable (supplied) to the printer,
align the end of the cable connector labeled “Printer” with
the parallel port located on the right side of the printer’s
interface panel, and push the cable connector into the
port. The interface panel is located at the rear of the
printer. It contains the main power switch, the parallel
cable port, the serial port, the power receptacle and fuse.
Parallel Port
Serial Port
2. Secure the connector by snapping the two wire clips
over the corresponding tabs on the connector.
SV61027 Rev. D
2-9
2 • Getting Started with the DA700/DA750 Printer
3. Align the end of the cable connector labeled “Computer”
Connecting the
DA700/DA750 to
Your Computer
with the printer port on your computer and push the ca-
ble connector into the port.
(continued)
4. To connect a Serial Cable (not supplied) to the printer,
align the 25-pin male connector end of the cable with the
serial port on the left side of the printer’s interface. At-
tach the cable to the printer and the computer’s hex jack
screws using the thumb screws in the connectors.
5. Initialize the printer’s communications port by sending
data to either the parallel or serial port. To change from
the serial port to the parallel port, or vice versa, the print-
er must be re-initiailized or manually changed through
the setup menu.
2-10
SV61027 Rev. D
Getting Started with the DA700/DA750 Printer • 2
Connecting the Power Cord
Plugging in the
Power Cord
1. Connect the power cord to the printer at the interface
panel, shown below.
Power Switch
Power Receptacle
2. Plug the power cord into a grounded outlet. Please
review the safety information on pages 2-4 and 2-5.
Once you’ve connected the cable, press the printer’s power
switch to the “|” (ON) position. The switch is located next to
the power cord receptacle.
Turning on the
DA700/DA750
When you turn the printer on:
•
•
The LCD menu displays that the printer is initializing and
automatically displays “ON LINE”.
The print head carriage moves to the right and parks in
the maintenance station.
SV61027 Rev. D
2-11
2 • Getting Started with the DA700/DA750 Printer
Install the Ink Jet Cartridges
Installing and
Removing
the Ink Jet
Cartridge
The printer uses Ink Jet Cartridges for printing (DA750 uses
color and black; DA700 uses black only). You must install a
black and a color cartridge in the DA750 (a black only for the
DA700) before you can print. To begin:
1. With the printer on, press the ON LINE key until the dis-
play reads OFF LINE.
2. Open the back cover of the printer.
3. Press the “Replace Print Cartridge” key on the control
panel to move the carriage to the middle of the printer.
Do not attempt to move the carriage by hand. Doing so
can result in damage to the carriage assembly.
4. Remove the cartridge from its shipping container by peel-
ing the top cover off. Be careful not to touch the gold con-
tacts.
WARNING! The ink in the cartridge may be
harmful if swallowed. Keep new and used
cartridges out of reach of children. Discard
empty cartridges immediately.
5. Gently remove the tape covering the ink nozzles on the
print cartridge, being careful not to touch the copper
nozzles.
2-12
SV61027 Rev. D
Getting Started with the DA700/DA750 Printer • 2
6. Gently insert the cartridge (color to the right, black to the
Installing and
left-DA750 only) into the carriage at approximately a 20
degree angle with copper strip to the bottom and in first.
Press down on the cartridge until it is seated.
Removing the
Ink Jet Cartridge
(continued)
7. Push the cartridge forward (away from you) until it snaps
in place.
IMPORTANT! When installing cartridges in the DA750,
immediately perform the CMYK Printing Alignment pro-
cedure. See page 5-5 for instructions.
Removing the Ink Jet Cartridge
When you need to remove or replace the ink jet cartridges,
follow these steps:
1. With the printer on, press the ON LINE key until the dis-
play reads OFF LINE.
2. Open the printhead cover of the printer.
SV61027 Rev. D
2-13
2 • Getting Started with the DA700/DA750 Printer
3. Press the Replace Print Cartridge key on the control
Installing and
Removing the
Ink Jet Cartridge
panel. This moves the carriage to the middle of the print-
er. Do not move the cartridge by hand.
(continued)
4. To remove the ink jet cartridge, place your thumb on the
grooved surface and press down slightly then tilt towards
you until it pops loose.
5. Lift the print cartridge out of the cradle.
2-14
SV61027 Rev. D
DA700/DA750 Features
and Adjustments
In this chapter you'll learn about key
features of the DA700/DA750 printer
and how to adjust it to meet the require-
ments of your print jobs.
In this chapter:
Printer Features...........................3-2
DA700/DA750 Throughput ..........3-3
Setting Up a Job..........................3-6
Set the Separator Gap ................3-9
Center the Wire Frame.............. 3-11
Set the Feed Angle....................3-12
Set the Wire Frame Ramp.........3-14
Position the Feed Fence ...........3-15
Load Material.............................3-16
Adjust Media
Thickness Knob.........................3-17
Adjust Exit Rollers .....................3-19
Print a Test Piece.......................3-21
3 • DA700/DA750 Features and Adjustments
The DA700/DA750 has the following features:
Printer
Features
Speed (Throughput): Refer to chart on next page.
Print Qualities:
Draft, Letter, Executive
Internal Fonts:
13 (14 including Barcode)
Optional Font Card
Font Point Size:
Material Thickness:
4 to 30
0.003" to .250"
Speed
Printer speed refers to the number of pieces of mail that
can be processed in an hour. Printer speed depends on the
number of characters per line, the number of lines, character
size, font, interface, barcode, material size and graphics.
Print Qualities
The printer has three selectable print qualities: Draft (fast-
est speed), Letter (medium speed) and Executive (slowest
speed).
Internal Fonts
A font is a set of characters (letters, numbers and symbols)
that use the same typeface. The DA700/DA750 has thirteen
(plus barcode) different typefaces: Courier, Sans Serif, Ro-
man, Baxter, Ding bat, Hancock, Marina, Quincy, Silicon,
Springer, Stencil, and Windmill. You can select these fonts
from the printer control panel menus. If you set up a print job
from your computer, you can use any font that is available
from your software application.
3-2
SV61027 Rev. D
DA700/DA750 Features and Adjustments • 3
DA700/DA750 Throughput
Throughput specifications for the printer have the following parameters in common: 18
average characters per line; 10 pt character size; Roman font; normal print width; bold off;
parallel interface; each line terminated with CR LF; each address terminated with FF. (All
speeds rated in pieces/hour.)
Printing Black (DA700) / Black with Color Cartridge Removed (DA750)
#10 Envelopes: 600 x 200 dpi
600 x 300 dpi
14,000 letters per hour (lph)
13,000 lph
600 x 600 dpi
11,000 lph
Printing Black, Color Cartridge Installed (DA750 only)
#10 Envelopes: 600 x 200 dpi
600 x 300 dpi
11,000 letters per hour (lph)
10,000 lph
600 x 600 dpi
9,000 lph
Printing Color with Color Cartridge Installed (DA750 only)
Minimum throughputs for destination address (three lines without barcode) in printing with
color cartridge using the H.P. 51641A Head:
#10 Envelopes: 300 x 150 dpi
300 x 200 dpi
5,000 letters per hour (lph)
4,600 lph
300 x 300 dpi
3,000 lph
SV61027 Rev. D
3-3
3 • DA700/DA750 Features and Adjustments
Font Size
Printer
Font size refers to the size of each typeface, and is mea-
sured in points. The DA700/DA750 uses from 4 to 30 point
size for internal or downloaded fonts.
Features
(continued)
Material Thickness
Thickness refers to the size of the material that is processed
through the printer. The DA700/DA750 can handle material
from .003" up to .250" thick.
Media Size
The DA700/DA750 can print on the following range of mate-
rial sizes.
Width
Height
Thickness
Maximum
Minimum
15.5"
15"
25"
(399.4 mm) (381 mm) (6.35 mm
3 "
5"
.003"
(76 mm)
(127 mm) (.0762 mm)
For envelope addressing purposes, the DA700/DA750 is
compatible with any word processor or database application
that can print a mailing label.
Approved Media Types
The printer can be used with the following types of material:
•
•
•
Envelopes
•
•
•
Postcards
Self Mailers
Paper
Booklets
Catalog Envelopes
All envelopes must be without windows, empty and un-
sealed. Any folded material needs to be tabbed on the lead-
ing edge.
Refer to Appendix B, Specifications, for detailed specifica-
tions for the DA700/DA750, including specific requirements
for using each type of material.
3-4
SV61027 Rev. D
DA700/DA750 Features and Adjustments • 3
Other printer features include:
Printer
Features
(continued)
•
•
Ink Jet technology with shuttling head.
Interface to a standard IBM® compatible
computer.
•
•
•
•
•
Prints USPS POSTNET certified bar code.
LCD menu display available in seven languages.
Memory capable of storing up to eight jobs.
Printing virtually anywhere on an envelope.
Graphic printing capability.
SV61027 Rev. D
3-5
3 • DA700/DA750 Features and Adjustments
Setting up a print job means adjusting the printer to accom-
Setting Up A Job
modate the width, height, thickness and weight of your ma-
terial. The setup adjustments and the quality of your material
determine how reliably your printer feeds the material.
A good setup minimizes misfeeds and jams. And, your
printer will perform at its best when you run material that
falls within our published specifications. See Appendix B for
complete material specifications.
The figure below calls out key machine adjustments. Each
of these is briefly described starting on the next page. In the
pages that follow, we explain each adjustment in detail.
7
2
3
10
1
9
4
6
5
8
3-6
SV61027 Rev. D
DA700/DA750 Features and Adjustments • 3
1. H-Block Separators
Setting Up A Job
(continued)
Adjust to the thickness of your material. The gap between
the H-Block separator fingers and the feed rollers should
be just enough to allow a single piece to feed through the
printer.
2. Interface Panel (Not Shown)
Located on the lower part of the rear cover, the panel has
the ON/OFF switch, parallel cable connector and power
cord receptacle.
3. Wire Frame
Supports the material stack. Adjust the feed angle to ac-
commodate the weight of the material you're running.
Adjust its side-to-side position so it's centered under the
stack.
4. Material Prop and Lock Knob
The prop adds a gentle slope to the stack to help feeding.
Adjust so the top of the prop is even with the top of the
stack. Secure the prop with the lock knob.
5. Wire Frame Slide and Wire Frame Slide Lock Lever
(Not Shown)
Slides the wire frame side to side. Lock in position with the
lock lever.
6. Feed Fence (Not Shown)
Helps confine the stack. Adjust to the width of your material
plus 1/16" clearance.
SV61027 Rev. D
3-7
3 • DA700/DA750 Features and Adjustments
7. Control Panel
Setting Up A Job
(continued)
Use the control panel buttons to access printer menus, de-
fine print options, run the print job, position the print carriage
and turn the printer on and off line. See Appendix A,
Printer Menus, for detailed instructions.
If you have the DA700/DA750 print driver loaded on your
computer, you can easily perform these functions from within
your software application.
8. Stacker Tray
Printed material is deposited in the stacker (catch) tray. The
tray holds about 5" of material.
9. Exit Rollers (Not Shown)
Guide the printed material as it exits the printer. Adjust so
that each roller overlaps the edge of the material by at least
1/4".
10. Print Area Door Assembly
Open to gain access to the print cartridge and exit rollers.
3-8
SV61027 Rev. D
DA700/DA750 Features and Adjustments • 3
1. Set the Separator Gap
Setting Up A Job
(continued)
Whenever you switch from one material type to another, you
need to set the gap between the separators and the feed
roller before printing begins.
NOTE: There are three positions of the "H" Blocks.
•
Lever fully down - adjusted to media thickness (ready
to operate).
•
Lever midpoint - not adjusted to any media (free
floating on media, not set up to operate).
•
Lever fully up - locked in the up position, not adjusted
to any media thickness.
H-Blocks
Setting the Proper Feed Gap
1. Loosen the lock knobs to unlock all three H-Blocks.
2. Lift the H-Blocks to their highest position and lock in
place.
3. Place a sample piece of material between the sepa-
rator fingers (the lower section of the H-Blocks) and
the feed roller.
SV61027 Rev. D
3-9
3 • DA700/DA750 Features and Adjustments
4. Lower only the H-Blocks that come in direct
Setting
Up A Job
(continued)
contact with the material and let them touch the
material.
5. Lock each separator in place. When lowering the H-
Blocks, check that the material is between the sepa-
rator tabs and the feed roller.
Setup Example Using #10 Envelopes:
1. When you set the feed gap for a #10 envelope, note
that the width of the envelope will fall completely un-
der the inside and middle H-Blocks, but only half way
under the outer H-Block. Follow steps 2 through 4 to
fix this.
2. Remove the sliding fence.
3. Place a second envelope next to the first, under the
outer H-Block. Place the second envelope flap down
with the short edge under the outer H-Block.
4. Lock the separator in place.
NOTE: If the separator gap is not set properly, the
printer will misfeed.
•
If the gap is too big, the printer will feed doubles
(two or more pieces at the same time).
•
If the gap is too small, material will jam at the
feed roller entrance.
3-10
SV61027 Rev. D
DA700/DA750 Features and Adjustments • 3
2. Center the Wire Frame under the Material
Setting Up A Job
(continued)
This adjustment helps eliminate skewing.
1. Unlock the feed carriage assembly by pushing the
locking lever down.
2. Adjust the feed carriage by aligning with the center of
the media.
3. Lock the feed carriage again by pulling the lever
up.
Locking lever
pushed down
SV61027 Rev. D
3-11
3 • DA700/DA750 Features and Adjustments
3. Set the Feed Angle
Setting
Up A Job
(continued)
The height of the wireframe input stacker depends on the
type of material you're running:
•
•
Heavy material—adjust to a low angle
Standard material—adjust to the center (45 degree
angle)
•
Light material—adjust to a high angle
To make the adjustment:
1. Unlock the knob on the wireframe slide by turning
counter clockwise.
2. Move the wireframe up or down as required by
sliding the retaining knob.
Lock
Scale
3. Turn the lock knob clockwise to secure the
wireframe.
NOTE: Center line of the knob aligns with
relative number of the scale. Refer to the
scale on following page.
3-12
SV61027 Rev. D
DA700/DA750 Features and Adjustments • 3
Setting Up A Job
(continued)
The center of the knob aligns with num-
ber 1 for a typical 3" x 5" post card.
1
2
The center of the knob aligns with num-
3
ber 3 for a typical # 10 envelope.
4
5
6
7
8
9
10
11
12
The center of the knob aligns with num-
13
14
15
16
17
18
19
20
ber 12 for typical 8 1/2" x 11" copy pa-
per.
Note: The above settings are
suggested settings. You can adjust
the wire frame accordingly (up or
down) until the desired feed
throughput is achieved.
SV61027 Rev. D
3-13
3 • DA700/DA750 Features and Adjustments
4. Set the Wire Frame Ramp
Setting Up A Job
(continued)
Slide Ramp
Upward—Slide the
ramp to the top of
the Wire Frame.
Slide Ramp
Down—With the
Feed Gap properly
set for one piece of
media, slide the ramp
down.
Adjust Ramp to Edge
of Media —Add a stack
of media and adjust the
ramp downward until
the first piece of media
is resting half way down
the angle of the ramp
surface as pictured be-
low (one piece of media
is shown for simplicity).
NOTE: This picture is
shown without the Slid-
ing Fence, for ease of
illustration.
3-14
SV61027 Rev. D
DA700/DA750 Features and Adjustments • 3
5. Position the Feed Fence
Setting Up A Job
(continued)
Your printer comes with two feed fences—a long one and a
short one. Use the long fence for #10 envelopes and larger
materials. Use the short fence for materials smaller than a
#10 envelope.
It is important that the sliding fence not be adjusted tight
against the media.
To position the fence:
1. Place a sample piece or trial stack of material in the
input area.
2. Slide the fence until it almost touches the stack of
material.
3. Check that there's about 1/16" clearance (the thick-
ness of a dime) between the fence and the stack.
NOTE: Proper clearance is important. If you push the
fence tight up against the stack, it could retard feeding
and cause jams. If the clearance is too great, pieces
could skew as they feed into the printer.
Adjust Sliding Fence
to media width.
SV61027 Rev. D
3-15
3 • DA700/DA750 Features and Adjustments
6. Load Material
Setting Up A Job
(continued)
Once your printer is set up, you can load material and make
a test print.
To avoid misfeeds, follow these instructions:
1. Make sure the input area is free of dust and other
matter.
2. Take a manageable amount of material and while
holding it as shown, fan all sides of the material to
separate each piece. This step helps keep misfeeds
to a minimum.
3. Tamp the material on a flat surface, making sure
that the stack is square.
4. Shingle the stack as you load it into the input area.
Load envelopes so the side to be printed aces up.
Flaps should be down and oriented away from the
feed roller (flaps trailing). Position the right edge of
the envelopes flush against the rear wall.
Begin with just a few envelopes to start the stack and
get the proper contour, then add several more pieces.
Then add the remainder of the stack.
5. Adjust the position of the media thickness knob as
described on the next page.
3-16
SV61027 Rev. D
DA700/DA750 Features and Adjustments • 3
7. Adjust the Media Thickness Knob
Setting Up A Job
(continued)
The media thickness knob sets the distance between the
printhead and the material. Use it to compensate for differ-
ent material thicknesses and to increase clarity of the print-
ing.
1. Estimate the thickness of the material to be run
NOTE: All material in a run must be the same thickness.
For envelopes with 0 - 2 inserts, start with the media thick-
ness knob set as shown below. For 1/4" thick material,
start with setting all the way at the Thick side. For 1/8",
start 1/2 way.
2. While running test samples, turn the knob
counter-clockwise to close the gap until the desired
quality of printing is obtained.
NOTE: Adjusting the media thickness knob too far
counter clockwise may cause smearing or jamming.
SV61027 Rev. D
3-17
3 • DA700/DA750 Features and Adjustments
A Note about Print Quality
Setting
Up A Job
(continued)
The DA700/DA750 is designed to feed and print on a range
of materials with various finishes and coatings. However
the sharpness of the print may vary with different materials,
depending on how absorbent the surface is, as well as other
qualities.
You'll get best results using white wove bonded stock. Print-
ing is less sharp on Tyvek, recycled and glossy material. It is
also possible that ink may not dry thoroughly on certain very
glossy materials.
Always test high gloss materials for their drying qualities be-
fore you buy them in quantity and attempt to run a print job.
A dryer may be needed for high gloss material.
3-18
SV61027 Rev. D
DA700/DA750 Features and Adjustments • 3
8. Adjust the Exit Rollers
Setting
Up A Job
(continued)
Adjust the exit rollers so they overlap the left and right edges
of the material by 1/4". Rotate the release lever to vertical
then slide the rollers from side to side to make the adjust-
ment and press the lever down to lock. Must be down and
latched to operate.
Exit Roller
Release Lever
Exit Slide Rollers (in
jam-clearing position)
IMPORTANT: Make sure the rollers do not touch any
printed area of the material. If this happens, the rollers
will act like a printing press and imprint a faint impression
at incremental distances on the material. If this happens,
move the roller or rollers toward the nearest clear zone,
that is, an area free of printing.
SV61027 Rev. D
3-19
3 • DA700/DA750 Features and Adjustments
Output Stack Height
Setting Up A Job
(continued)
The output stacker holds up to five inches of material
before it becomes necessary to remove the stack
from the bin. The optional W760 stacker increases
capacity to 300 #10 envelopes.
NOTE: As the stack approaches the 5" limit, there is a po-
tential for stacking misfeed (pieces not neatly stacked one on
top of the other). This can cause envelopes to stack out of
ZIP Code sequence.
3-20
SV61027 Rev. D
DA700/DA750 Features and Adjustments • 3
9. Print a Test Piece
Setting Up A Job
(continued)
1. Make sure material is loaded properly. (Or you can
use a single test piece if you'd like to check that your
setup adjustments are okay.)
2. Turn the printer ON. The ON/OFF switch is located
on the interface panel at the rear of the machine.
Test Envelope
On Line
3. Press the ON LINE button on the printer control
panel until the LCD display reads OFF LINE.
4. Press the Test Envelope button. A single envelope
will feed and a sample address should print.
5. Check the print quality. If it's not what you want,
adjust the media thickness knob (page 3-14) as
required and run another test piece.
When you're satisfied with your setup adjustments, you're
ready to run the job. The next chapter explains how to use
the printer with your computer.
SV61027 Rev. D
3-21
3 • DA700/DA750 Features and Adjustments
This page is intentionally blank.
3-22
SV61027 Rev. D
Using the
DA700/DA750
With Your Computer
This chapter has instructions for install-
ing the DA700/DA750 printer driver and
using the printer with your computer. It
also briefly explains Envelope Designer™
Plus, the Pitney Bowes envelope design
software that comes with the printer.
In this chapter:
Printer Driver Software ................4-2
Selecting Printer Properties.........4-3
Using the Printer Properties
Windows......................................4-4
Selecting the DA700/DA750
from a Windows Application ......4-14
Envelope DesignerTM Plus.........4-15
NOTE: The DA750 is shown in this chapter;
the DA700 is similar. The screen captures
used to illustrate setup options were taken
from the Windows™ 2000 operating system.
4 • Using the DA700/DA750 with Your Computer
Before you can use your printer with your computer, you
must install the DA700/DA750 printer driver. The driver gives
your computer information about the printer you're using,
and tells the printer about the settings you want to use in
your print job.
Printer Driver
Software
If you have not previously installed the printer driver on your
computer, refer to the installation instructions furnished with
it.
The printer drivers are contained on the Envelope Designer
Plus CD that comes with your printer. Select "printer drivers"
from the initial screen and follow the on-screen prompts.
The product code is on the label sheet contained in the pack.
4-2
SV61027 Rev. D
Using the DA700/DA750 with Your Computer • 4
This section describes printer properties and how to select
available options. To access the main properties window, fol-
low these steps:
Selecting
Printer
Properties
1. Click the "Start" button in the task bar, then select "Set-
tings."
2. Click "Printers." The Printer window displays.
3. Right click the Pitney Bowes icon, then left click the
Properties option.
The Properties window opens and displays seven tabs,
each of which allows access to different printer options. Note
that the General tab window displays when the Properties
window opens.
To access another option, left click on the appropriate tab.
A window for the selected option displays.
SV61027 Rev. D
4-3
4 • Using the DA700/DA750 with Your Computer
NOTE: An explanation of items in each window is also
available by doing the following:
Selecting Printer
Properties
(continued)
•
Right click an item to display the "What's This"
button.
•
Right or left click this button to display information
about the selected item.
Use of the window for each tabbed item follows, starting with
the General tab window.
If the General tab window is not currently active, left click the
General tab.
Using the Printer
Properties
Window
Use the Location area to specify where the printer resides.
You can use alphanumeric characters to designate the site.
For example, if your printer is in building 27 in area C, you
could specify 27/C as the Location entry.
4-4
SV61027 Rev. D
Using the DA700/DA750 with Your Computer • 4
Use the Comment area to make a statement about the
printer. For example, you might want to indicate what the
printer should be used for and when it is available.
Using the Printer
Properties
Window
If this printer is shared, the comment entered in this area
displays on the computers sharing this printer.
(continued)
NOTE: The DA700/DA750 printer driver does not sup-
port sharing.
Click "Printing Properties" to change the printer's default
settings. Default options include document orientation and
paper source. Click "Advanced" in the Printing Preferences
window to access other settings such as print quality and
paper size.
SV61027 Rev. D
4-5
4 • Using the DA700/DA750 with Your Computer
To display the Sharing window, left click the Sharing tab in
the Properties window.
Using the
Printer
Properties
Window
(continued)
To configure the printer for private use, choose the "Not
Shared" option. Only the user logged onto the computer will
be able to use this printer.
The window shown here is a standard Windows driver
dialog. It was not developed nor is it supported by Pitney
Bowes.
DO NOT change the settings in this tab; Pitney Bowes does
not support networking of its Envelope printers.
4-6
SV61027 Rev. D
Using the DA700/DA750 with Your Computer • 4
To display the Port window, left click the Port tab in the
Properties window.
Using the
Printer
Properties
Window
(continued)
The displayed list shows the available ports, the associated
port monitor, and the printers that use the ports.
To add another port to the display list, click "Add Port." Fol-
low the subsequent prompts to identify and name the new
port(s).
To delete a port, select the desired port and then click "De-
lete Port."
To set the transmission retry value, click "Configure Port",
enter the desired number of seconds, then click "OK."
SV61027 Rev. D
4-7
4 • Using the DA700/DA750 with Your Computer
To display the Advanced window, left click the Advanced tab
in the Properties window.
Using the
Printer
Properties
Window
(continued)
To make the printer available 24/7, select the "Always avail-
able" option.
To configure the printer for limited availability, select the
"Available from" option, then enter the desired time frame.
NOTE: If a document is sent to the printer when it is unavail-
able, the document will be held (spooled) until the printer is
available.
Use the Priority area of this window to rank the status of the
document to be printed. Settings range from 1 to 99, with 1
indicating the highest priority.
4-8
SV61027 Rev. D
Using the DA700/DA750 with Your Computer • 4
The name of the installed driver displays in the "Driver" area.
This usually matches the name of the print device, however,
for the DA700/DA750, you will see "Pitney Bowes W700/
W790" instead.
Using the
Printer
Properties
Window
To install a new driver, click "New Driver" to launch the Add
Printer Driver Wizard. Follow the prompts to select and in-
stall the desired printer driver.
(continued)
Spooling and Printing Options
Spooling is the process of storing the document on the hard
disk and then sending it to the printer. Right click each op-
tion and read the 'What's This?" topic for more information.
Choose the spooling options that best suit your needs:
•
•
•
To have the document printing in the background, select
the "Spool print documents so program finishes printing
faster" option.
To ensure that the whole document is ready at the same
time for printing, select the "Start printing after last page
is spooled" option.
To start printing as soon as the first page of a document
is received by the printer, select the "Start printing imme-
diately" option.
To send the document directly to the printer and by pass
spooling, select the "Print directly to the printer" option.
To direct the printer to check that its setup matches the doc-
ument setup, select the "Hold mismatched documents."
SV61027 Rev. D
4-9
4 • Using the DA700/DA750 with Your Computer
When the option, "Print spooled documents first", is selected,
Using the
Printer
Properties
Window
the printer operates at maximum efficiency by printing docu-
ments that have completed spooling regardless of their des-
ignated priority.
To direct the printer to keep printed documents in the queue,
select the "Keep printed documents" option.
(continued)
To make the printer's advanced features available, select the
"Enable advanced printing features" option.
To change the default document properties:
1. Click "Printing Defaults."
2. Select the default options for document orientation and
paper source.
3. Click "Advanced" to access other settings such as, print
quality and paper size.
4. Click "OK" to return to the Printer Properties window.
To change the default print processor and/or data type:
1. Click "Print Processor...".
2. Select from the options available.
3. Click "OK" to return to the Printer Properties window.
4-10
SV61027 Rev. D
Using the DA700/DA750 with Your Computer • 4
To display the Color Management window, left click the
Color Management tab in the Properties window.
Using the
Printer
Properties
Window
(continued)
To allow the system to select the best colors from the avail-
able profile, choose the "Automatic" option: this is the manu-
facturer-recommended choice.
If you want to choose the desired colors, select the "Manual"
option.
Use the color profile portion of this window to:
•
•
Add or remove color profiles associated with this
printer.
Change the default color profile.
SV61027 Rev. D
4-11
4 • Using the DA700/DA750 with Your Computer
To display the Security window, left click the Security tab
in the Properties window.
Using the
Printer
Properties
Window
(continued)
Pitney Bowes does not support Networking. Therefore,
adding or removing permissions should not be used.
4-12
SV61027 Rev. D
Using the DA700/DA750 with Your Computer • 4
To display the Device Settings window, left click the Device
Settings tab in the Properties window.
Using the
Printer
Properties
Window
(continued)
Pitney Bowes recommends that you leave the manufacturer-
set default as it is in this window and refer to your envelope
printing application to change envelope sizes.
SV61027 Rev. D
4-13
4 • Using the DA700/DA750 with Your Computer
The following steps explain how to select the DA700/DA750
printer from a Windows software application. The steps are
similar for most applications. You can also refer to your appli-
cation's documentation for specific instructions on installing
Selecting the
DA700/DA750
Printer from
a Windows
selecting printers.
Application
1. Start the software application that you use when printing
envelopes with the DA700/DA750 printer and open the
file you want to use.
2. From the File menu, select Print. The Print dialog box ap-
pears.
3. Click on the arrow in the Printer Name box. When you
click on the arrow, a drop-down list box appears contain-
ing the names of the available printers.
The illustration below shows a typical print dialog box
with the DA750 selected.
4. Click OK to send the job to the printer.
4-14
SV61027 Rev. D
Using the DA700/DA750 with Your Computer • 4
Once you've made this selection, your print job will automati-
Selecting the
cally go to the DA700/DA750 printer when you select File/
Print provided the DA700/DA750 is selected as the default
printer). Remember to change the printer selection back to
your regular printer for your other printing jobs.
DA700/DA750
Printer from
a Windows
Application
(continued)
The Pitney Bowes Envelope Designer™ Plus is an easy-
to-use program that helps you create professional-looking
envelope layouts quickly. With Envelope Designer Plus
you can create and position a mailing address, return ad-
dress, single-line message, barcode and graphics. Enve-
lope Designer Plus has an extensive online help system
and a Wizard that guides you through the entire design
process.
Envelope
Designer™
Plus
Envelope Designer™ Plus virtually eliminates the need for
setting up your envelope manually, using either the print
driver options or the printer's control panel menu options.
NOTE: Settings created in Envelope Designer™ Plus will
override the settings entered in Setup on the control panel
of the DA700/DA750.
To access Envelope Designer™ Plus:
1. Click "Start" in the task bar.
2. Select Programs.
3. Select Pitney Bowes Printing, then left click Envelope
Designer™ Plus. The program displays a sample en-
velope for you to customize.
SV61027 Rev. D
4-15
4 • Using the DA700/DA750 with Your Computer
This page is intentionally blank.
4-16
SV61027 Rev. D
Chapter 5
Printer
Maintenance
This chapter describes the maintenance
procedures you should perform on a
regular basis to keep your printer run-
ning trouble-free.
In this chapter:
Preventive Maintenance..............5-2
Cleaning ......................................5-2
Print Quality Problems.................5-2
Exit Rollers ..................................5-3
Sensor.........................................5-3
Print Head Shaft..........................5-3
Floor Assembly and Top
Cover...........................................5-4
CMYK Printing Alignment
(DA750 Only) ..............................5-5
5 • Printer Maintenance
Preventive
Maintenance
The Pitney Bowes DA700/DA750 Ink Jet Printer is designed
for trouble-free service with a minimal amount of care. You
should schedule regular cleaning of the Feed Rollers, Exit
Rollers and Lower Guide.
Cleaning
Caution
Clean print head, cartridge, ink surfaces and covers with
plain water only. (Water works best!)
Clean all rubber rollers with the Pitney Bowes Multi-Purpose
Cleaning Kit Number 902-0.
Use of any other cleaning solvents will void all warranties.
Keep petroleum based cleaning solvents away from rub-
ber or plastic parts. Anything but the recommended Pitney
Bowes Cleaning Kit solvent could cause premature break-
down of the rubber compound.
The print head performs a self cleaning cycle periodically. If
print quality is unacceptable, try the following:
Print Quality
Problems
•
Adjust the media thickness knob (page 3-18) to see if
print quality improves. If the printhead is too high above
the envelope, fuzzy printing results. If the knob is adjust-
ed too low, envelopes jam or print smears.
•
From the Setup Menu, select 3. Purge Printhead. The
purging process clears any clogged ink on the print noz-
zle. Often this returns the print quality to a normal level.
See Appendix A, Control Panel Menus, for information
on using this feature.•
5-2
SV61027 Rev. D
Printer Maintenance • 5
•
•
Clean the print head cartridge: dampen a soft cotton
cloth with water and wipe the nozzles clean (wipe in the
proper directions).
Print Quality
Problems
(continued)
Install a new ink cartridge (page 2-12).
If the right and left exit rollers are misaligned, that is, contact
printed surfaces, they can become contaminated with ink.
Use water to dampen a soft cloth and remove the ink from
the rollers.
Exit Rollers
Sensor
A film and/or dust can build up on the sensors and cause
misfeeds of the material. Lift the transport door and use
compressed air to blow dust from the sensors. Cans of
compressed air are available from many computer supply
houses.
Periodically wipe the print head shaft clean with a dry, soft,
lint free, cotton cloth. DO NOT OIL! Refer to illustration on
the next page.
Print Head Shaft
SV61027 Rev. D
5-3
5 • Printer Maintenance
Print Head Shaft
Print Head Shaft
(continued)
Sensor
Periodically wipe the cover and floor assembly (feed deck)
with a soft cotton cloth, dampened with water only.
Floor Assembly
and Top Cover
5-4
SV61027 Rev. D
Printer Maintenance • 5
Your DA750 printer allows black (K) to print with color (CMY)
at the same time. This is known as CMYK printing. To ensure
proper printing, the black (K) and color cartridges (CMY)
must be correctly aligned. Perform the alignment procedure
below whenever you replace any of your cartridges.
CMYK Printing
Alignment
(DA750 ONLY)
1. Turn ON the DA750. When the startup completes, the
following screen displays.
2. Press plus (+) Replace Print Cartridge.
3. Replace the ink print cartridge if you haven't already
done so. The following prompt displays. Press any key to
continue.
4. When the "Reset color (or black) Ink..." prompt displays,
press plus (+) to reset the ink if you've just installed a
new cartridge; otherwise press minus (-) if you need only
to perform the alignment procedure.
SV61027 Rev. D
5-5
5 • Printer Maintenance
CMYK Printing
Alignment
5. When the "ALIGN INK CARTRIDGES" prompt displays,
press (+ ):
(DA750 ONLY)
6. When the prompt for horizontal color alignment displays,
insert an envelope into the printer and press ENTER.
7. The following prompt displays and the sample shown on
the next page prints on the envelope.
5-6
SV61027 Rev. D
Printer Maintenance • 5
CMYK Printing
Alignment
(DA750 ONLY)
8. Press the (+) or (-) buttons to scroll through the selec-
tions (1-15) and choose the number that represents the
best horizontal alignment of the upper and lower lines
(for the color and black cartridges, respectively).
9. Insert an envelope into the printer and press ENTER.
The horizontal adjustment prompt displays and the
sample shown on the next page prints on the envelope.
SV61027 Rev. D
5-7
5 • Printer Maintenance
CMYK Printing
Alignment
(DA750 ONLY)
NOTE: The number you selected is highlighted
(underlined) and all lines on the envelope should now be
aligned.
10. Press MENU to return to the alignment choice window
11. Press (+) or (-) to move to the vertical alignment screens.
12. Insert an envelope into the printer and press ENTER.
The vertical adjustment prompt displays and the sample
shown on the next page prints on the envelope.
5-8
SV61027 Rev. D
Printer Maintenance • 5
CMYK Printing
Alignment
(DA750 ONLY)
13. Press (+) or (-) to scroll through the selections (1-15)
and choose the number that represents the best vertical
alignment of the upper and lower lines (for the color and
black cartridges, respectively).
14. Insert an envelope into the printer and press ENTER.
The vertical adjustment prompt displays and the sample
shown on the next page prints on the envelope.
NOTE: The number you selected will be highlighted and
all lines on the envelope should now be aligned.
SV61027 Rev. D
5-9
5 • Printer Maintenance
CMYK Printing
Alignment
(DA750 ONLY)
15. Press MENU twice to return to the normal ON LINE
screen.
5-10
SV61027 Rev. D
Troubleshooting
This chapter lists common printer
problems and offers suggestions on
how to fix them.
In this chapter:
Problems and Solutions ..............6-2
Feed Problems............................6-2
Print Quality Problems.................6-3
Interface Problems ......................6-5
Motor Problems...........................6-5
Barcode.......................................6-6
Other Problems ...........................6-7
6 • Troubleshooting
Before calling our Technical Operations Center or your Pit-
Problems and
Solutions
ney Bowes Customer Service Representative, look for your
problem below. If you can solve the problem yourself, you
will be able to resume printing sooner. Also review the FAQs
on our web site.
Problem
Intermittent Feed
Feed Problems
Reason:
Feed Ramp not used.
Solution: The feed ramp adds a gentle slope to the
stack and helps feeding. If you’re using the
prop, check the H-Block gap for proper separa-
tion. Also make sure the wire frame is centered
under the material. See Chapter 3.
Reason:
Dirty feed rollers.
Solution: Clean the feed roller with the Pitney Bowes Mul-
tipurpose Cleaning Kit (Number 902-0).
DO NOT use any other solvents or detergents.
They could damage the feed rollers.
Reason:
Paper dust present (yellow or white residue),
blocking feed sensor.
Solution: Clean sensor with compressed air (see page
5-3).
Reason:
Too much material in feeder (too heavy). Weight
of stack must be 20 lbs. or less.
Solution: Remove some material from stack.
6-2
SV61027 Rev. D
Troubleshooting • 6
Problem
Reason:
Solution:
Multifeed (Feeds Doubles) or Skewing
Print Quality
Problems
Separators (H-blocks) not set correctly. Also
feed fence set incorrectly.
Adjust H-blocks to thickness of material. See
page 3-10. Check feed fence position. See page
3-16.
Reason:
Envelope thickness knob set too thick.
Solution: Reduce setting.
Problem
No Print
Reason:
Ink cartridge problem.
Solution: Purge ink cartridge (see page A-24).
Clean cartridge jets with soft cotton
cloth and water (in line with color as
shown).
Change to a new cartridge.
Problem
Gray or Light Print - Black Ink Off Color or
Low Intensity - Color Ink (DA750 only)
Reason:
Ink supply is low, or media thickness knob is set
too high.
Solution: Check adjustment of the media thickness knob
(page 3-18). If this fails to correct the problem,
replace ink cartridge (pages 2-12, 2-13).
SV61027 Rev. D
6-3
6 • Troubleshooting
Problem
Reason:
Address Printing is not Sharp
Print Quality
Problems
(continued)
Incorrect media thickness knob setting. Also,
unsuitable material.
Solution: Check whether envelope thickness knob is ad-
justed too high (page 3-18).
Print quality is less sharp when using Tyvek,
recycled or glossy media.
Problem
Address Smudging
Reason:
Incorrect media thickness knob setting. Also,
ink may not dry on very high gloss material.
Solution: Check whether media thickness knob is adjust-
ed too low (page 3-18).
Try using less glossy material.
Check exit rollers.
Problem
Unwanted Bolding
Reason:
Escape sequence turning on bold or bold selec-
tion in printer’s menu options is set to bold.
Solution: Turn off bolding in software and/or turn bold
selection in printer menu OFF. See Appendix A
for instructions. If problem still exists, call Pitney
Bowes for service.
6-4
SV61027 Rev. D
Troubleshooting • 6
Problem
Reason:
Solution:
Addresses “Walking”
Incorrect Address Setup.
Count carriage returns and line feeds and
adjust Lines Per Address to the same number.
Print Quality
Problems
(continued)
Reason:
Address Termination should be Form Feed.
Solution: Set Address Setup for 8 lines.
Check Line Termination: Typical, CR=CR;
LF=LF. Other choices, (CR=CR+LF;LF=LF),
(CR=CR;LF=CR+LF), (CR=CR+LF;LF=CR+LF)
Problem
No Communications; Printer Does Not
Respond
Interface
Problems
Reason:
Incorrect print driver, bad parallel or serial ca-
ble, bad printer controller board.
Solution: Use DA700/DA750 print driver; replace parallel
or serial cable. Make sure cable connections
are tight. If the problem still persists, call Pitney
Bowes for service.
Clear memory (see page A-17).
Cycle power.
Problem
Motor Turning but No Feed Roller Movement
Motor Problems
Reason:
Mechanical problem.
Solution: Call Pitney Bowes for Service.
SV61027 Rev. D
6-5
6 • Troubleshooting
Problem
Barcode (Lower Right) is not Printing
Barcode
Problems
Reason:
Barcode not enabled
Solution: Turn barcode ON using Envelope Designer™
Plus, or the DA700/DA750 print driver or the
printer’s control panel menus.
Reason:
Missing ZIP Code.
Solution: Insert ZIP Code.
Reason:
Invalid ZIP Code format.
Solution: Check ZIP Code for invalid character.
Example: Zero (0) can only be the number, not
the letter (O). Verify that there is a dash inserted
between the 5 + 4 ZIP Code Per DMM specifica-
tions.
Reason:
Address too low.
Solution: Verify the bottom of the last line of the address
field is not less than 5/8” from bottom edge of
the media.
6-6
SV61027 Rev. D
Troubleshooting • 6
Problem
Address Too High
Barcode
Problems
(continued)
Reason:
Address field is within 1/10” of the top edge of
the media, or material may be jamming.
Solution: Move address field down to DMM specifica-
tions, or correct the jamming.
Problem
Barcode Fails MERLIN Standards at USPS
Other
Problems
Reason:
Mail does not meet barcode, address place-
ment, or other acceptance tests of MERLIN
(Mail Evaluation Readability Look-up Instru-
ment) at USPS.
Solution: For more info on MERLIN, go to PB.com. Select
Support, click on Search the Support Knowl-
edge base, then search the database for MER-
LIN.
Problem
Paper Out or Paper Jam
Reason:
Input area is empty.
Solution: Refill the input area.
Reason:
H-Block separators not adjusted correctly.
Solution: Adjust the H-Blocks to the thickness of the ma-
terial you’re running. See page 3-7.
Reason:
Paper jam obstructing paper path.
Solution: Clear obstructed path.
Reason:
Dirty paper feed sensor.
Solution: Clean sensor with compressed air. See page
5-3.
SV61027 Rev. D
6-7
6 • Troubleshooting
Problem
Reason:
Shuttle Jam
Other Problems
(continued)
Envelope thickness knob is set too low for mate-
rial.
Solution: Open the print area door assembly of the print-
er, and adjust the media thickness knob. See
page 3-18.
Reason:
Lower rail shaft dirty.
Solution: Wipe lower rail shaft clean. DO NOT OIL!
Problem
Memory Card Error
Reason:
The card was removed while the printer was
reading it.
Solution: Do not remove the card while the printer is in
use. If the card has been removed, turn the
printer off, re-insert the card, and then turn the
printer on again.
Problem
Out of Memory
Reason:
The printer can run out of memory when down-
loading fonts or graphics.
Solution: This generally means you’re trying to use a
graphic (artwork) that’s too big or you have too
many fonts or too large a font size. If the out-of-
memory message appears, try reducing the size
of your art and limiting the number and size of
your fonts. Then shut the printer OFF, then ON
and retry.
6-8
SV61027 Rev. D
Using the Control
Panel Menus
The printer menus are used to control
how your printed material looks. This
appendix describes each menu and
its options.
In this appendix:
Using the Control Panel ............. A-2
Using the Menus ........................ A-3
Using the Main menu ................. A-5
Usind the Setup Menu.............. A-21
Appendix A • Control Panel Menus
Use the buttons on the control panel to get to the printer
menus, define the print options, run a print job, position the
print carriage and turn the printer ON LINE and OFF LINE.
Using the
Control Panel
If you’ve installed the
DA700/DA750 printer
driver on your computer,
you’ll normally perform
these actions from within
the application you’re
using to set up your en-
velope layout. These
settings will override the
control panel settings.
The buttons on the control panel perform the following func-
tions:
This Button... Does This...
ON LINE
Toggles (switches) between ON LINE (communi-
cates with host) and OFFLINE (no communica-
tions with host).
Eject
Envelope
When printer is OFFLINE, press to eject the last
printed piece from the printer.
Menu
Displays the options on the Main Menu and the
Setup Menu. The printer must be OFFLINE to ac-
cess the menus.
A-2
SV61027 Rev. D
Control Panel Menus • Appendix A
The buttons on the control panel perform the following func-
tions:
Using the
Control Panel
(continued)
This Button... Does This...
ON LINE
Toggles (switches) between ON LINE (communi-
cates with host) and OFFLINE (no communica-
tions with host).
Eject
Envelope
When printer is OFFLINE, press to eject the last
printed piece from the printer.
The DA700/DA750 has two menus, both display on the op-
erator panel:
Using the Menus
•
•
The Main Menu controls how your printed material looks.
The Setup Menu is used to configure your printer so it
will function correctly with your computer.
NOTE: The printer must be OFF LINE in order to access the
menu options.
SV61027 Rev. D
A-3
Appendix A • Control Panel Menus
To select an option:
Using the Menus
(continued)
1. Press the ON LINE button until the LCD message
displays OFF LINE.
2. To access the Main Menu, press the Menu button.
3. To access the Setup Menu, press and hold the Menu
button for four (4) seconds.
4. Press the plus (+) or minus (–) buttons to move through
the list of menu options.
5. When the appropriate menu option appears, press the
Enter button to display the choices associated with that
option.
6. Press + or – to scroll through the choices. When an op-
tion has an asterisk (*) in front of it, it means that option
is presently selected.
Upon receipt of the printer from the factory, the asterisk
is typically the default setting.
When you press the Enter button to define a new option,
an asterisk will appear before the selected option.
7. Press the Menu button several times to back out of the
Menu until the printer displays OFF LINE. Then press the
ON LINE button to print.
A-4
SV61027 Rev. D
Control Panel Menus • Appendix A
The Main Menu options are:
Using the
Main Menu
1. Address Layout
2. Print Quality
3. Font
4. Barcode
5. Address Recovery
6. Clear Counter
7. Job Settings
NOTE: The settings you define in a software application
such as SmartMailer™ override any settings you choose in
the printer menus.
SV61027 Rev. D
A-5
Appendix A • Control Panel Menus
Main Menu
Menu Options
Using the
Main Menu
(continued)
A. DISTANCE TO RIGHT
B. DISTANCE TO BOTTOM
C. LINE SPACING
1. ADDRESS LAYOUT
D. ORIENTATION
E. ORIENTATION CONTROL
2. PRINT QUALITY
3. FONT
DRAFT
EXECUTIVE
LETTER
A. NAME
B. SIZE
C. WIDTH
D. BOLD
E. ITALIC
F. OUTLINE
A. LOCATION
4. BARCODE
B. 5 DIGIT ON/OFF
C. 9 DIGIT ON/OFF
5. ADDRESS RECOVERY
6. CLEAR COUNTER
7. JOB SETTINGS
A. GET ADDRESS
B. CLEAR MEMORY
CLEAR ADDRESS (YES/NO)
PIECE COUNTERS
A. LOAD
B. SAVE
NOTE: To print a list of the Main Menu and Setup Menu
settings, press the test button when ROM REV is dis-
played - in the setup Menu.
A-6
SV61027 Rev. D
Control Panel Menus • Appendix A
Use the Address Layout option to set up the way an address
appears on the printed material. The printable width is limited
to 9.4” from the right side of the mail piece. The printable
height is 15” measured from the bottom edge of the mail
piece.
1. Address
Layout
A. Distance to Right (Left Margin)
This option sets the start of the address (the left side of the
address) as measured from the right side of the envelope.
For # 10 envelopes this should be about 5.5”.
Press the + or – buttons to increase or decrease the Dis-
tance to Right, ( + MORE or – LESS) defined in inches or
millimeters. The left margin is the distance measured from
the right edge of the material to the first printable character.
Press the Enter button to select the desired measurement.
SV61027 Rev. D
A-7
Appendix A • Control Panel Menus
B. Distance to Bottom (Bottom Margin)
1. Address
Layout
(continued)
Use this option to set the distance from the top address line
to the bottom of the envelope. For #10 envelopes this should
be about two inches.
Press the + or – buttons to increase or decrease the Dis-
tance to Bottom, (+ MORE or – LESS) defined in inches or
millimeters. The bottom margin is the distance between the
bottom edge of the material and base of first line of the ad-
dress.
Minimum distance between the last line of the address and
the bottom edge of the material is 5/8”. If less than 5/8”, the
lower right barcode will not be printed.
Press the Enter button to enable the desired measurement.
A-8
SV61027 Rev. D
Control Panel Menus • Appendix A
C. Line Spacing
1. Address
Layout
Press the + or – buttons to increase or decrease the Line
Spacing (i.e., 3, 4, 6, 8 lines/inch or Automatic), defined in
lines per inch. Automatic line pitch selection is based on
industry-standard definitions for line spacing for each print
pitch and style selected. The printer will automatically select
the correct setting for the font and size of the characters be-
ing printed.
(continued)
D. Orientation
The choices are Normal and Inverted. Select Normal for
most applications. This tells the printer that the bottom edge
of the material feeds first, with the right side running against
the right side of the printer.
The Inverted option tells the printer that the top edge of the
material feeds first. Select this option if, for example, you
need to feed envelopes flap first.
E. Orientation Control
The choices are Automatic and Manual. When Orientation
Control is set to Automatic, the printer acknowledges the
orientation commands sent from the computer. Setting Ori-
entation to Manual notifies the printer to use the menu set-
tings for orientation.
SV61027 Rev. D
A-9
Appendix A • Control Panel Menus
To use the Address Layout option:
1. Address
Layout
(continued)
1. Press the ON LINE button until the display reads OFF
LINE.
2. Press the Menu button to display the Main Menu.
3. Press the + or - buttons to scroll through the Main Menu
options until the address layout option appears on the
LCD panel.
4. Press the Enter button to select this option.
5. Press the + or – buttons to scroll through the address
layout options.
6. Press the Enter button to select the desired option (A, B,
C, D or E).
7. Press the + or - buttons to scroll through the choices as-
sociated with each option.
8. When you’ve finished making selections, press the menu
button several times to back out of the menu until the
printer displays OFF LINE. Then press the ON LINE but-
ton to enable the printer.
A-10
SV61027 Rev. D
Control Panel Menus • Appendix A
Use the print quality option to select the resolution of the
printed addresses—Executive, Letter or Draft.
2. Print
Quality
A. Executive Quality
Black - 600 x 600 DPI
Color - 300 x 300 DPI
(DA750 only)
This is the darkest of the three print qualities. It prints at the
slowest speed, uses the most ink and delivers the best qual-
ity printout. Executive quality prints envelopes that require a
professional appearance.
B. Letter Quality
Black - 300 x 600 DPI
Color - 300 x 200 DPI (DA750 only)
Letter quality is used for envelopes that require a finished,
polished appearance.
C. Draft Quality (150 DPI)
Black - 200 x 600 DPI
Color - 300 x 150 DPI (DA750 only)
This is the lightest of the three and prints at the fastest
speed. Draft quality prints envelopes at the highest speed
and saves ink.
SV61027 Rev. D
A-11
Appendix A • Control Panel Menus
To use the Print Quality option:
2. Print Quality
(continued)
1. Press the ON LINE button until the display reads OFF
LINE.
2. Press the Menu button to display the Main Menu.
3. Press the + or – buttons to scroll through the Main Menu
options until the Print Quality option is displayed on the
LCD panel.
4. Press the Enter button to select the option you want.
5. Press the + or – buttons to scroll through the Print Qual-
ity options, until the desired option (Executive, Letter or
Draft) is displayed on the LCD panel.
6. Press the Enter button to select the desired option.
7. After you’ve made your selection, press the Menu but-
ton several times to back out of the Menu until the printer
displays OFF LINE. Then, press the ON LINE button to
enable the printer.
A-12
SV61027 Rev. D
Control Panel Menus • Appendix A
The DA700/DA750 has thirteen available fonts (typefaces,
plus barcode): Courier, Sans Serif, Roman, Baxter, Hancock,
Marina, Quincy, Silicon, Springer, Stencil, Windmill, Alpine,
OCR A and Code 39. All fonts are scalable from 4 to 30 point
size, and can be printed in regular, bold, italic. and outline
style.
3. Font
Selection
The DA700/DA750 also supports downloaded fonts. This
means that if you are using Windows, all the fonts installed
in Windows are available. This also applies to any DOS™
applications that can download fonts. The options on this
menu are Name, Size, Width, Bold, Italic and Outline.
A. Name
The printer has thirteen internal fonts as described above,
and one barcode font.
B. Size
The font size (internal or external) can be set from 4 to 30
point.
C. Width
The font width is Normal (100%), thin (75%), condensed
(50%), wide (125%) or expanded (150%).
D. Bold
This is the darkest imprint because character stroke weight
(thickness of print) is increased. Use Bold to emphasize or
highlight text in an address.
SV61027 Rev. D
A-13
Appendix A • Control Panel Menus
E. Italic
3. Font Selection
Italic characters have decreased stroke weight, print at an
(continued)
oblique angle and print somewhat lighter than standard or
bold typefaces. Use italic to provide emphasis and add flair
to address text that requires a finished, polished appear-
ance.
F. Outline
Use this option to print only the outline or the edge of the
font’s shape. All records printed using Outline will appear as
hollow text.
To select the font options:
1. Press the + or – buttons to scroll through the Main Menu
options until the Font option appears on the LCD panel.
2. Press the + or – buttons to scroll through the Font op-
tions until the desired option appears on the LCD panel.
3. Press the Enter button to select the desired option (A, B,
C, D, E or F).
4. After you’ve made your selections, press the Menu but-
ton several times to back out of the Menu until the printer
displays OFF LINE. Then, press the ON LINE button to
enable the printer.
A-14
SV61027 Rev. D
Control Panel Menus • Appendix A
Use this option to include a USPS-certified barcode on your
mailpieces. The DA700/DA750 can print a 5- or 11-digit bar-
code. If you select Off, it means that if the computer sends a
5-digit ZIP Code, it won’t print a barcode; only the 9-digit ZIP
Codes and Delivery Points will print.
4. Barcode
The options on the barcode menu are Location and 5-Digit
On/Off.
A. Location
Press the Enter and + buttons to select the Location where
you want the barcode to print. (Lower Right Corner, Above
Address, Below Address or turn Barcode Off).
B. 5-Digit On / Off
If a 5-digit barcode is required, selecting the 5-digit barcode
option (5-Digit ON) lets you print either
5-digit or 11-digit barcodes as requested by the computer.
1. Press the + or – buttons to scroll through the Main Menu
options until the Barcode option appears on the LCD
panel.
2. Press the Enter button to select this option.
3. Press the + or – buttons to scroll through the Barcode
options, until the desired option
(A. Location and B. 5-Digit On/Off) is displayed on the
LCD panel.
4. Press the Enter button to select an option.
Use this option to define where the U.S. POSTNET™
Barcode will print.
SV61027 Rev. D
A-15
Appendix A • Control Panel Menus
5. Press the Enter button at the 5-digit barcode prompt and
4. Barcode
(continued)
use + or – to turn the option ON or OFF.
6. When you finish making your selections, press the Menu
button several times to back out of the menu until the
printer displays OFF LINE. Then, press the ON LINE but-
ton to enable the printer.
C. 9-Digit On / Off
If a 9-digit barcode is required, selecting the 9-digit barcode
option (9-Digit ON) lets you print ONLY a 9-digit barcode.
NO 11 DIGIT BARCODE WILL PRINT.
1. Press the + or – buttons to scroll through the Main Menu
options until the BARCODE option displays on the LCD
panel.
2. Press the Enter button to select this option.
3. Press the + or – buttons to scroll through the Barcode
options, until the desired option (A. Location and B. 5-
Digit On/Off) displays on the LCD panel.
4. Press the Enter button to select an option.
Use this option to define where the U.S. POSTNET™
Barcode will print.
5. Press the Enter button at the 5-digit barcode prompt and
use + or – to turn the option ON or OFF.
6. After making your selections, press the Menu button
several times to back out of the menu until the printer
displays OFF LINE . Then, press the ON LINE button to
enable the printer.
A-16
SV61027 Rev. D
Control Panel Menus • Appendix A
Use this option to direct the printer’s memory to go back a
certain number of addresses when an error occurs in order
to reprint the address. The options on this menu are:
5. Address
Recovery
A. Get Addresses
B. Clear Memory.
A. Get Addresses
Select Get Addresses after a jam is cleared and you want
to restart printing at the point where the printer left off just
before the jam occurred. To retrieve any address in the data
buffer, press the Enter button. The first 16 characters of the
first line of the last address printed will be displayed on the
LCD. Press the + or – buttons to scroll through the address-
es. When the desired address appears, press the Enter but-
ton to print that address plus the remaining addresses in the
buffer.
NOTE: If you are using the Windows NT operating system,
only cryptic characters will appear.
B. Clear Memory
Clear Memory should be selected before you start a new
batch printing. This is required since the memory will contain
up to twenty addresses from the previous batch.
To use this menu option:
1. Press the + or – buttons to scroll through the Main Menu
options until the Address Recovery option appears on
the LCD panel.
SV61027 Rev. D
A-17
Appendix A • Control Panel Menus
5. Address
Recovery
(continued)
2. Press the + or – buttons to scroll through the Address
Recovery options until the desired option (A. Get Address
or B. Clear Memory) is displayed on the LCD panel.
3. Press the Enter button to select the desired option.
4. After you’ve made your selection, press the Menu button
several times to back out of the Menu, until the printer
displays OFF LINE. Then, press the ON LINE button to
enable the printer.
Use this option to clear the piece (batch) counter.
6. Clear
Counter
1. Press the + or – buttons to scroll through the Main Menu
options until the Clear Piece Counter option appears on
the LCD panel.
2. Press the Enter button to select this option.
3. Press the + or – button to select Clear Piece Counter, (+
YES or – NO).
4. After you’ve made your selection, press the Menu button
several times to back out of the Menu, until the printer
displays OFFLINE. Then, press the ON LINE button to
enable the printer.
A-18
SV61027 Rev. D
Control Panel Menus • Appendix A
The DA700/DA750 Printer can hold eight job presets in
memory. This eliminates the need for changes to the printer
setup when you change print jobs. The options on this menu
are:
7. Job Settings
A. LOAD
B. SAVE.
A. Load
Select this option to retrieve a previous job setup. Press +
(for more) or – (for less) to increase or decrease the desired
job number. Press the Enter button to select the desired op-
tion.
B. Save
Use this option to save the current envelope setup (ad-
dress position, barcode position, number of lines per inch,
and so on). The printer saves the setup as a job number (1
through 8). Keep a record of these setups and the number
you assigned. Press + (MORE) or – (LESS) to increase or
decrease the desired job number. Press the Enter button to
select the desired option.
SV61027 Rev. D
A-19
Appendix A • Control Panel Menus
To use this option to direct the printer to Load or Save the
Job Setting as a certain number:
7. Job Settings
(continued)
1. Press the + or – buttons to scroll through the Main Menu
options until the Job Settings option appears on the LCD
panel.
2. Press the Enter button to select this option.
3. Press the + or – buttons to select A. Load or B. Save.
4. Press the Enter button to select the desired option.
5. After you’ve made your selection, press the Menu button
several times to back out of the menu, until the printer
displays OFF LINE. Then, press the ON LINE button to
enable the printer.
NOTE: If your printer is attached to a computer, use this
menu to configure your printer so it is compatible with your
computer’s setup.
A-20
SV61027 Rev. D
Control Panel Menus • Appendix A
To access the Setup Menu, the printer must be OFF LINE.
(The LCD display toggles between ON LINE and OFF LINE).
Using the
Setup Menu
If the printer is ON LINE, press the ON LINE button once
so the LCD displays OFF LINE. Then, press and hold the
Menu button for four seconds to display the Setup Menu.
The Setup Menu options are:
1. Heavy Media Mode
2. Test Print Head
3. Purge Print Head
4. Lines Per Address
5. Communications
6. Hex Dump Mode
7. Languages
8. Envelope Feed Delay
9. Envelope Auto Eject
10. ROM Revision # and Maintenance Count
SV61027 Rev. D
A-21
Appendix A • Control Panel Menus
Setup Menu
Menu Options
Using the
Setup Menu
(continued)
1. HEAVY MEDIA MODE
2. TEST PRINT HEAD
3. PURGE PRINT HEAD
4. LINES PER ADDRESS
5. COMMUNICATIONS
A. BAUD RATE
B. PARITY
C. WORD LENGTH
D. LINE TERMINATION
6. HEX DUMP MODE
7. LANGUAGE
A. SYMBOL SET
B. INCH/MILLIMETER
C. MENU LANGUAGE
8. ENVELOPE FEED DELAY
9. ENVELOPE AUTO EJECT
10. ROM REVISION # AND
MAINTENANCE COUNT
NOTE: To print a list of the main Menu and Setup Menu set-
tings, press the test button when ROM REV is displayed.
A-22
SV61027 Rev. D
Control Panel Menus • Appendix A
The only time you need to turn this mode on is when you are
using long, heavy envelopes. This option increases motor
torque and slows down the feed rate. This option is normally
OFF.
1. Heavy
Media Mode
To use this option:
1. Press the + or – buttons to scroll through the Setup
Menu options until the Heavy Media Mode option ap-
pears on the LCD panel.
2. Press the Enter button to select this option.
3. Press the + or – buttons to select A. ON or B. OFF.
4. Press the Enter button to select the desired option.
5. After you have made your selection, press the Menu
button several times to back out of the Menu, until the
printer displays OFFLINE. Then, press the ON LINE but-
ton to enable the printer.
Before you select this option, make sure that the material is
loaded in the printer input area so you can print a test pat-
tern.
2. Test Print
Head
To use this option:
1. Press the + or – buttons to scroll through the Setup
Menu options until the Test Print Head option appears on
the LCD panel.
2. Press the Enter button to select this option.
The LCD will display “Print test pattern?”
SV61027 Rev. D
A-23
Appendix A • Control Panel Menus
3. Press + for Yes to print the test pattern, or press – for
2. Test Print
Head
(continued)
No to cancel. If you press +, “Please wait...Test patern
is printing” displays. The printer prints a diagonal line
across the material. If a gap is present within the di-
agonal line, the nozzle may be blocked and need to be
cleaned.
4. Press the Menu button to back out of the menu until the
printer displays OFF LINE. Then press the ON LINE
button to enable the printer.
The purging process clears any clogged ink on the print noz-
zle. Often this will return the print quality to a normal level. To
select this option:
3. Purge Print
Head
1. Press the + or – buttons to scroll through the Setup
Menu options until the Purge Test Head option appears
on the LCD panel.
2. Press the Enter button to select this option.
3. To select Purge Print Head cycle, press Enter when the
“Purge Print Head?” message displays.
This option can be enabled by pressing the
+ button (YES) or disabled by pressing the
– button (NO). If enabled, the printer will display “Please
wait...Ink Jets being purged”.
4. Press the Menu button to back out of the menu until the
printer displays OFF LINE. Then press the ON LINE but-
ton to enable the printer.
A-24
SV61027 Rev. D
Control Panel Menus • Appendix A
Use this option to set the number of lines in the address
field.
4. Lines Per
Address
1. Press the + or – buttons to scroll through the Setup
Menu options until the Lines Per Address option 1. ap-
pears on the LCD panel.
2. Press the Enter button to select this option.
3. The LCD displays “LINES/ADDRESS + (MORE) or
– (LESS)”.
The range can be from 1 to 66 lines. The range can be
adjusted by pressing the + button (MORE) or – button
(LESS). The printer can print an address which is typi-
cally between 3 and 8 lines.
4. Press the Menu button to back out of the menu until the
printer displays OFF LINE. Then, press the ON LINE
button to enable the printer.
SV61027 Rev. D
A-25
Appendix A • Control Panel Menus
Transmitting data from the computer to the DA700/DA750
5.Communications
is by way of the parallel interface or the serial interface. The
printer automatically senses the interface through which data
is being sent. When the computer uses the DA700/DA750’s
parallel interface no communication settings are required.
When the serial interface is used the DA700/DA750 Com-
muications menu settings must be configured to match the
computer settings. Configure the computer to use either
the XON/XOFF or DTR handshaking settings to communi-
cate with the DA700/DA750. These sub menus are used to
change the DA700/DA750 serial communications:
A. Baud Rate
B. Parity
C. Word Length and
D. Line Termination.
NOTE: For DOS systems only: Enter the MODE command
each time the computer is turned on, or it can be put into the
autoexec.bat file.
For Parallel: Type MODE LPT1:,,P and press Enter. “Infi-
nite Retry On Parallel Printer Time-Out” will appear on your
computer’s screen.
For Serial (at 9600 Baud, no parity, 8 bits, 1 stop bit and
continuous retry on all time outs): Type
MODE COM1:9600,N,8,1,P and press Enter.
A-26
SV61027 Rev. D
Control Panel Menus • Appendix A
A. Baud Rate
5.Communications
(continued)
The Baud Rate choices are (1200), (2400), (4800), (9600)
and (19200).
B. Parity
Parity is used to determine the integrity of data that is sent.
The choices are (ODD), (EVEN) and (NONE).
C. Word Length
The choices are (7 DATA BITS) and (8 DATA BITS).
D. Line Termination
Typical software line termination is CR=CR;LF=LF. If
your software is not typical, the line termination can
be modified. The menu choices are (CR=CR;LF=LF),
(CR=CR+LF;LF=LF), (CR=CR;LF=CR+LF), and
(CR=CR+LF;LF=CR+LF).
To use the Communications option:
1. Press the ON LINE button until the display reads
OFFLINE.
2. Press the Menu button for four seconds to display the
Setup Menu.
3. Press the + or – buttons to scroll through the Setup
Menu options until the Communications option appears
on the LCD panel.
4. Press the Enter button to select the options you want.
Continue to press menu, the + and - buttons and enter to
scroll to and select the ions’ next levels.
SV61027 Rev. D
A-27
Appendix A • Control Panel Menus
The information provided here is for those customers who
are technically inclined.
6. Hex Dump
Mode
The Hex Dump Mode option causes the printer to print all
commands and data it receives from the computer in a hexa-
decimal format. Use this feature to check the integrity of your
data. When you enable this option, instead of addresses
printing, a Hex dump of the data stream prints on the mate-
rial.
To use this option, the printer must be attached to a com-
puter.
1. Press the + or – buttons to scroll through the Setup Menu
options until 6. Hex Dump Mode appears.
2. Press the Enter button to select this option which config-
ures the printer to print raw ASCII data. This is very use-
ful when troubleshooting computer (software) installation
problems. See the Hex chart on the next page.
A-28
SV61027 Rev. D
Control Panel Menus • Appendix A
6. Hex Dump
Mode (continued)
MSB
0
0
16
1
32 48 64 80 96 112
2
3
4
5
6
7
0
1
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
NUL DLE
SOH DC1
STX DC2
ETX DC3
EOT DC4
ENQ NAK
ACK SYN
BEL ETB
SP
!
0
1
2
3
4
5
6
7
8
9
:
@
A
B
C
D
E
F
P
Q
R
S
T
U
V
W
X
Y
Z
[
`
a
b
c
d
e
f
p
q
r
2
"
3
#
$
%
&
′
s
t
4
5
u
v
w
x
y
z
{
6
LSB
7
G
H
I
g
h
i
8
BS
NT
LF
VT
FF
CR
SO
SI
CAN
EM
(
9
)
10
11
12
13
14
15
SUB
ESC
FS
*
J
j
+
,
;
K
L
k
l
<
=
>
?
\
|
GS
–
•
M
N
O
]
m
n
o
}
RS
^
-
DEL
F
US
/
_
Hex Chart
SV61027 Rev. D
A-29
Appendix A • Control Panel Menus
EXAMPLE:
6. Hex
Dump Mode
(continued)
The capital letter A is a Hex 41. Find the letter A on the
above chart, and look towards the top of the chart (MSB)
and locate the Hex number 4. Then look to the left side of
the chart (LSB) and locate the HEX number 1. Therefore the
Hex number is MSB=4 and LSB 1= 41.
This chart can be easily understood by memorizing five Hex
codes: Capital A is 41 Hex, numbers are 30’s (0 is 30 Hex, 1
is 31 Hex etc.), Carriage Return (CR) is 0D, Line Feed (LF)
is 0A and Form Feed is 0C.
When Hex Mode is disabled, a typical address will be printed
on a single envelope. When Hex Mode is enabled, the same
address will be printed on several envelopes (3 to 5) be-
cause Hex codes are two digits each separated by brackets.
Since a capital letter A is a Hex [41], there are 4 elements
printed for each character of the address.
When reviewing addresses printed in Hex mode, start from
the end of the address (ZIP Code 30’s number) and count
backward toward the beginning of the address. Count the
number of CRs [0D] and LFs [0A]. Verify that the printer’s
address setup has the same number of CRs and LFs as the
address printed. If there is a variation in the number of CRs
or LFs between addresses, then the address MUST be ter-
minated with a (form feed) FF [0C] (within the data sent to
the printer).
When you’re finished using this option, use the Menu button
to back out of the menu until the printer displays OFFLINE.
Then press the ON LINE button and send addresses to the
printer.
A-30
SV61027 Rev. D
Control Panel Menus • Appendix A
The DA700/DA750 has several language sets installed. The
options on the language menu are:
7. Language
A. Symbol Set
B. Inch / Millimeter
C. Menu Language.
A. Symbol Set
The symbol set contains the International Standards Orga-
nization (ISO) character set substitution tables. They include
the following:
ISO 6 ANSI ASCII
ISO 69 FRENCH
ISO 21 GERMAN
ISO 4 UK
ISO 60 NORW/DAN
ISO 11 SWED/FIN
ISO 15 ITALIAN
ISO 17 SPANISH
ISO 61 NORW/DAN
ISO 10 SWED/FIN
ISO 16 PORTUGUESE
ISO CHAR SET
ISO 8859
Roman 8
WINDOWS LATIN
PC 8
SV61027 Rev. D
A-31
Appendix A • Control Panel Menus
B. Inch / Millimeter
7. Language
(continued)
This option selects the printer Measurement system — Inch
or Millimeter.
C. Menu Languages
This option changes the LCD control panel menu to the lan-
guage you want. Supported languages are English, German,
French, Italian, Spanish, Dutch and Polish.
To use this option:
1. Press the + or – buttons to scroll through the Setup Menu
options until the Language option appears on the LCD
panel.
2. Press the Enter button to select this option.
3. Press Enter to select the Language option you want to
use—A, B or C.
4. Press the + button or – button to view the menu languag-
es available. Press Enter to select an option.
5. When you’ve finished making selections, press the Menu
button to back out of the menu until the printer displays
OFF LINE. Then, press the ON LINE button to enable the
printer.
A-32
SV61027 Rev. D
Control Panel Menus • Appendix A
Use this option to feed very glossy material or if extra ink
drying time is needed. This option slightly reduces the over-
all throughput of the printer.
8. Envelope
Feed Delay
To use this option:
1. Press the + or – buttons to scroll through the Setup
Menu options until 8. FEED DELAY appears on the LCD
panel.
2. Press the Enter button to select this option.
The time delay (0 to 30 seconds) can be adjusted by
pressing the + button (MORE) or – button (LESS).
3. When you’ve finished making selections, press the Menu
button to back out of the menu until the printer displays
OFF LINE. Then, press the ON LINE Button to enable
the printer.
SV61027 Rev. D
A-33
Appendix A • Control Panel Menus
Use this option to automatically eject the last envelope in
your job.
9. Auto
Envelope
Eject
To use this option:
1. Press the + or – buttons to scroll through the Setup
Menu options until 9. AUTO ENVELOPE EJECT ap-
pears on the LCD panel.
2. Press the Enter button to select this option.
3. Press the + button (ON) or the - button (OFF).
4. Press the Menu button to back out of the menu until the
printer displays “OFF LINE”. Then, press the ON LINE
button to enable the printer.
A-34
SV61027 Rev. D
Control Panel Menus • Appendix A
This option is extremely useful whenever it is necessary to
verify the Firmware Revision installed in the printer. It is also
useful to determine if your printer requires an upgrade.
10. ROM
Revision Number
The Maintenance Count, which is the total number of print
cycles accumulated, is also displayed. This information is
helpful in determining solutions to printer problems.
To momentarily view the ROM Revision and the Maintenance
Count:
1. Press the + or – buttons to scroll through the Setup Menu
options until 10. ROM REVISION NUMBER appears on
the LCD panel.
2. Press the Enter button to select this option.
3. Press the Menu button to back out of the menu until the
printer displays “OFF LINE”. Then, press the ON LINE
Button to enable the printer.
SV61027 Rev. D
A-35
Appendix A • Control Panel Menus
This page is intentionally blank.
A-36
SV61027 Rev. D
The DA700/DA750
Specifications
This Appendix contains detailed hard-
ware and material specifications for the
DA700/DA750 printer.
In this appendix:
Equipment Specifications........... B-2
Material Specifications ............... B-9
Appendix B • DA700/DA750 Specifications
Physical Dimensions
Equipment
13” (33 cm) high; 19” (48 cm) wide; 17” (43 cm) deep (with-
out wireform).
Specifications
Weight
50 lbs. (23 kg), including high-capacity print cartridges and
catch bin.
Electrical
Voltage: 120 volts AC +/- 10%. Other selectable voltages:
100v, 220v, and 240v
Frequency: 60 Hz +/- 3 Hz automatic frequency selection for
other voltages
Fuse Type: 3AG 2 Amp Slo-Blo
Power Consumption: 126 Watts 430 BTU/hr.
Agency Approvals
UL/cUL/VDE-GS
Interface
Centronics Parallel and Serial.
Control Language
PCL5, modified
Driver Compatibility
Windows 98/NT/ME/2000/XP. Refer to the grid on the next
page regarding support for the various systems.
B-2
SV61027 Rev. D
DA700/DA750 Specifications • Appendix B
Below is a table of the Microsoft operating systems currently
supported and the dates Pitney Bowes currently expects to
stop providing support for the drivers that run in conjunction
with those systems.
Equipment
Specifications
(continued)
Last Date Pitney Bowes
supports drivers in-
stalled with MS Windows
OS with AddressRight
and DocuMatch**
Microsoft Windows
Operating System
Microsoft’s “Not
Supported Date”*
Recommended
Replacement
98 and 98 (2nd ed.)
Millennium (Me)
NT 4.0
June 30, 2006
June 30, 2006
June 30, 2003
Dec 31, 2006
Mar 31, 2007
Dec 31, 2008
July 31, 2006
July 31, 2006
July 31, 2004
Dec 31, 2006
Mar 31, 2007
Dec 31, 2008
Windows 2000 Pro or XP Pro
Windows 2000 Pro or XP Pro
Windows 2000 Pro or XP Pro
To be determined
XP Home
2000 Professional
XP Professional
To be determined
To be determined
*
Source: Microsoft.com (posted 1/12/04)
** Dates subject to change, including any change due to Microsoft’s support cessation dates or if USPS
changes requirements. Should dates change, they will be posted on our web site at www.pb.com/sup-
port.
Address Recovery
Memory buffer holds a maximum of 20 addresses
Print Modes (Print Resolution)
•
Draft:
Black - 200 x 600 DPI
Color - 300 x 150 DPI (DA750 only)
•
Letter Quality:
Black - 300 x 600 DPI
Color - 300 x 200 DPI (DA750 only)
Executive:
•
Black - 600 x 600 DPI
Color - 300 x 300 DPI (DA750 only)
SV61027 Rev. D
B-3
Appendix B • DA700/DA750 Specifications
Fonts
Equipment
•
Resident Fonts
Specifications
(continued)
Courier, Sans Serif, Roman, Baxter, Ding bat, Hancock,
Marina, Quincy, Silicon, Springer, Stencil, and Windmill.
(All fonts are scalable from 4 to 30 pt size.)
•
Resident Font Enhancements
•
•
•
•
•
Bold
Expanded
Outline
Condensed
Italic
Downloadable Fonts
Supports bit mapped, downloadable fonts as well as bit
mapped graphics (logos) which are downloaded as pic-
ture fonts. Also supports PCL raster graphics. Approximate
memory available for downloading is 30K (includes space for
macros).
Cartridge Fonts
Not Required. Fonts are downloaded with addresses.
User-Definable Parameters
•
•
•
•
Font Characteristics
Address Placement
Barcode Characteristics
Print Quality
B-4
SV61027 Rev. D
DA700/DA750 Specifications • Appendix B
Barcode Printing Position
Equipment
The DA700/DA750 can print a barcode in one of three posi-
tions:
Specifications
(continued)
•
•
•
lower right of the envelope
above the address block
below the address block.
Barcode Printing Types
The DA700/DA750 can print the following barcodes:
1-Dimensional
•
The printer is capable of printing a USPS Certified
POSTNET barcode. All types of barcodes can be
printable including FIM, 3 of 9, 4 state bar code (UK,
Canadian, Euro, Australia, etc.) and others.
•
The printer is capable of printing 5-, 9-, or 11- digit
barcodes. 5-digit barcode printing may be disabled
through menu selection.
•
•
Delivery point barcode is generated by transmitting
the three digits.
The printer is capable of printing planet barcode
used for delivery confirmation services.
2-Dimensional
The printer is capable of printing an USPS Certified
•
IBIP barcode as well as all types of 2-D barcodes de-
fined for the countries (UK, Canadian, Euro, Australia
etc.) and others to the defined standards. Reference
applicable Postal Standards.
SV61027 Rev. D
B-5
Appendix B • DA700/DA750 Specifications
Throughput (Refer to the chart on page 3-3)
Equipment
Fourteen thousand (14,000) pieces per hour, depending on
print mode, media size, number of address lines, and bar-
code imprinting. The following throughput specifications are
based on 18 characters per line, 10 point, three lines per ad-
dress, and no barcode (color cartridge removed).
Specifications
(continued)
Destination Address Throughput
Three lines, 18 characters per line, no barcode, margin five
inch (12.7 cm), black only, color print cartridge removed.
(Refer to chart on page 3-3.)
Draft
Letter
Executive
14,000
13,000
11,000
NOTE: Graphics affect throughput speed.
Stacker Capacity
•
Input Stacker: 600 #10 Envelopes with Bin
extension, or 250 without extension in-
stalled.
•
Output Stacker: 150 #10 Envelopes
FIM (Facing Identification Mark)
The printer is capable of printing an approved FIM barcode
to the defined standards. FIM is used to “face” first class
mail with certain types of IBI (information-based indicia) mail.
NOTE: Pitney Bowes Envelope DesignerTM Plus software
does not support the creation of FIM barcode.
B-6
SV61027 Rev. D
DA700/DA750 Specifications • Appendix B
Effective Print Area
Equipment
The printable width is 9.4 inches measured from the right
side of the mailpiece. The printable height is 15 inches
measured from the bottom edge of the mailpiece. See
the figure below.
Specifications
(continued)
Dotted line illustrates the
flap profile on back-side of
envelope
Trailing Edge (Top)
Feed Direction
Right
Leading Edge (Bottom)
NOTES:
1. All edges are viewed from the front surface of the material.
2. Two clear zones, each 0.3 inches wide, are required on the mail-
piece to allow clearance for the exit rollers.
3. Printing is allowed to the top edge of the media, however, print
quality will be degraded.
4. The lower 5/8 inch of the material is reserved for the lower right
barcode when it is used.
Printhead/InkJet Cartridges
Cartridges:
User-replaceable ink jet
Single Black Ink Cartridge: Order Number 660-1
Single Color Ink Cartridge: Order Number 660-5
(DA750 only)
4Pack-Black Ink Cartridge: Order Number 660-9
SV61027 Rev. D
B-7
Appendix B • DA700/DA750 Specifications
Print Position Accuracy
Equipment
•
For a #10 envelope
(Acclaim #10 WW Commercial, Regular):
Specifications
(continued)
Horizontal: within +/- 1.5mm
Vertical:
Skew:
within +/- 1.5mm
within +/- 1 degree
•
For other media:
Horizontal: within +/- 3.0mm
Vertical:
Skew:
within +/- 3.0mm
within +/- 2-1/2 degrees
Environmental Limits
•
Operating Conditions:
Temperature: 55 to 95°F (12 to 35°C)
Humidity: 8 to 80%
Maximum Wet Bulb Temperature: 80°F (27°C)
•
Storage Conditions:
Temperature (Printer): 15 to 120°F
(-23.6 to 35.2°C)
Humidity (Supplies): 5 to 95%
Maximum Wet Bulb Temperature: 85°F (29°C)
•
Shipment Conditions:
Temperature (Printer): -40 to 140°F
Humidity (Supplies): 5 to 100%
Maximum Wet Bulb Temperature: 85°F (29°C)
B-8
SV61027 Rev. D
DA700/DA750 Specifications • Appendix B
Noise Level
Equipment
Idle Mode: <6.6 Bel (A)
Operating Mode: <7.3 Bel(A)
Specifications
(continued)
Operator position: no more than 65 dBa referenced to
20 µpa.
Recommended Usage
Pitney Bowes has tested this machine under many different
conditions, and recommends that you do not exceed the us-
age levels specified below:
•
Monthly usage is 250,000 pieces (86,000 pieces per
month typical)
NOTE: Usage beyond these recommended cycles is not
covered under your Equipment Maintenance Agreement.
•
Product life is 5 years or 5,160,000 cycles
Approved Media
Material
The paper types listed below are approved for use with the
DA700/DA750 Printer. Please note that the dimensional
limits above apply in all cases, and that all media (flats, en-
velopes, postcards, catalog envelopes, etc.) must be without
windows, unstuffed and unsealed.
Specifications
•
•
•
•
•
•
•
White Wove
Bond paper
Recycled paper
Coated paper
Card stock
Brown kraft
Manila
SV61027 Rev. D
B-9
Appendix B • DA700/DA750 Specifications
Material Size and Thickness
Material
Specifications
(continued)
Width
Height
Thickness
Minimum
Maximum
3” (76mm)
15.5” (394mm)
5” (127mm)
.003” (.0762mm)
15” (381mm) .250” (6.35mm)
Also see the table on page B-10
Material Notes
Envelopes have a flap along the long edge and are pro-
cessed by the printer non-flap edge first. Envelopes may
have either a diagonal or straight edge along the envelope
flap. Stuffing materials must be machine folded or cut sheets.
Booklets are defined as media having physical dimensions
6 x 9” or larger. Booklets have an opening along their long
edge which is covered by a flap with an adhesive seal.
Catalog envelopes have an opening along their short edge
which is closed by a flap with an adhesive seal.
Postcards have no folds or bends. The printable side may
have a higher surface roughness than the non-printable side.
Self-mailers may be of “C,” “Z,” or 1/2-folded construction.
They may not exceed the maximum allowable thickness as
specified on the previous page and must be tabbed per post-
al regulations. 1/2 and tri-folds must be machine produced.
B-10
SV61027 Rev. D
DA700/DA750 Specifications • Appendix B
A catalog may consist of multiple pages bound by adhesive
or tabs on the feed edge or at 90 degrees with respect to the
feed edge.
Material
Specifications
(continued)
Sheet stock may consist of 16 to 28 lb. bond as well as 60
to 80 lb. coated stock. The size and thickness constraints
specified above apply.
Envelope Sizes
Name
Style
Dimensions (Inch)
Height x Width
Dimensions (Metric)
Height x Width
#6-1/4
#6-1/2
#6-3/4
#8-1/2
#4
#5
#5-1/2
#6
#7-3/4
#7
#8-5/8
#9
#10
#11
#12
#14
Monarch
C 4
C 5
C 6
DL
3-1/2 x 6”
6-1/2 x 6-1/2”
Commercial 3-5/8 x 6-1/2”
89 x 152 mm
165 x 165
216 x 165
261 x 261
92 x 130
105 x 142
110 x 171
121 x 165
98 x 190
Square
Square
Baronial
Baronial
Baronial
Baronial
Official
Official
Official
Official
Official
Official
Official
Official
8-1/2 x 8-1/2”
3-5/8” x 5-1/8”
4-1/8 x 5-5/8”
4-3/8 x 6-3/4”
4-3/4 x 6-1/2”
3-7/8 x 7-1/2”
3-3/4 x 6-3/4
3-5/8 x 8-5/8”
3-7/8 x 8-7/8”
4-1/8 x 9-1/2”
4-1/2 x 10-3/8”
4-3/4 x 11”
5 x 11-1/2”
3-7/8 x 7-1/2”
9 x 12-3/4”
6-3/8 x 9”
4-1/2 x 6-3/8”
4-3/8 8-11/16”
95 x 171
92 x 219
98 x 225
104 x 241
114 x 263
120 x 279
127 x 292
98 x 190
229 x 324
162 x 229
114 x 162
110 x 220
DIN C4
DIN C5
DIN C6
SV61027 Rev. D
B-11
Appendix B • DA700/DA750 Specifications
This page is intentionally blank.
B-12
SV61027 Rev. D
Index
5-Digit On / Off A-15
CMYK Printing Alignment (DA750) 5-5
Communications A-26
Baud Rate A-27
A
DTR handshaking A-26
Line Termination A-27
Parallel interface A-26
Parity A-27
Serial interface A-26
Word Length A-26
Address High 6-7
Address Layout
Setting with Menu A-6
Address Recovery
Specification B-3
Using Menu to invoke A-18
Address Smudging 6-4
Addresses "Walking" 6-5
Agency Approvals B-2
Approved Media B-9
Approved Media Types 3-4
Auto Envelope Eject A-34
Using Menu to Enable A-22
XON/XOFF A-26
Control Language B-2
Control Panel 3-7, A-2, A-3
Control Panel Buttons A-2
CPU
Recommended 1-5
D
B
Distance to Bottom A-8
Distance to Right A-7
Downloadable Fonts B-4
Draft Print Quality A-11
Driver Compatibility B-2
Barcode A-15, 16
Barcode (Lower Right) is not Printing 6-6
Barcode Options
Setting with Menu A-15
Barcode Printing B-5
Barcode Problems 6-6
Bold Type
E
Effective Print Area B-7
Electrical
Unwanted 6-4
Specifications B-2
C
Envelope Designer™ Plus 4-14
Envelope Feed Delay A-33
Using Menu to set A-33
Envelope Sizes
Cartridge Fonts B-4
Choosing a Location for Your Printer 2-4
Cleaning
Listing of B-11
Exit Rollers 5-3
Floor Assembly and Top Cover 5-4
Precautions 5-2
Preventive Maintenance 5-2
Print Head Cartridge 5-2
Rubber Rollers 5-2
Environmental Limits B-8
Executive Print Quality A-11
Exit Rollers 3-19
Cleaning 5-3
Sensor 5-3
Cleaning Printhead Cartridge 5-2
Clear Counter A-18
Clear Memory A-17
i-2
SV61027 Rev. D
Index
Interface
Centronics Parallel B-2
Interface Panel 3-7
Interface Problems 6-5
Intermittent Feed 6-2
Internal Fonts 3-2
F
Feed Angle 3-12
Feed Fence 3-15
Feed Gap,
setting 3-9
Feed Problems 6-2
Feed Roller
Doesn't Move 6-5
Floor Assembly and Top Cover
Cleaning 5-3
J
Jam
Paper 6-7
Shuttle 6-8
Job Settings A-19
Font B-4
Selecting with Menu A-13
Font Menu A-13
Font Size 3-4
L
Fuzzy Printing 6-4
Language A-31
Using Menus to select A-32
Letter Print Quality A-11
Light Material 3-12
Light Print 6-4
Line Spacing A-9
Lines Per Address
Using Menu to Set A-25
Loading Material 3-16
Location, Barcode A-15
G
Get Addresses A-17
Getting Help 1-5
Glossy Material
Print Quality 3-18
H
H-Block Separators 3-7
Heavy Material 3-12
Heavy Media A-23
Heavy Media Mode
Using Menu to Select A-23
Hex Dump Mode A-28
M
Main Menu Options
Address Layout A-7, A-8
Barcode A-15
Clear Counter A-18
Fonts A-13
Job Settings A-19
Print Quality A-11
Material
I
Important Safety Notes 2-4, 2-5
Inch/Millimeter A-32
Ink Jet Cartridge 2-3
Installing 2-12
Loading 3-16
Material Notes B-10
Material Prop 3-11
Material Size and Thickness B-10
Material Thickness 3-4
Removing 2-13
Installation Quality Report 2-3
Installing
Ink Jet Cartridge 2-12, 2-13
SV61027 Rev. D
i-3
Index
Media Size 3-4
Preventive Maintenance 5-2
Print
No printing 6-3
Print Driver
Installation 4-2
Media Thickness Knob 3-17, 5-2
Memory Card Error 6-8
Menu Languages A-31
Misfeeds 6-2, 6-3
Motor Problems 6-5
Print Head
Multifeed (Feeds Doubles) 6-3
Purge A-24
Test A-22, A-24
N
Using Menu to A-23
Print Modes (Print Resolution)
Available B-2
No Communications 6-5
No Print 6-3
Print Position Accuracy B-8
Print Qualities 3-2
Print Quality 3-18, A-11
Setting with Menu A-12
Print Quality Problems 5-2, 6-3, 6-4, 6-5
Printer Does Not Respond 6-5
Printer Driver Software 2-3
Printer Features 3-2
Printer Operating Guide 2-3
Printhead
Noise Level B-9
O
Operating System
Recommended 1-5
Ordering Supplies 1-6
Orientation A-9
Out of Memory 6-8
Output Stack Height 3-20
Output Stacker 2-3
Output Stacker Tray
Assembling 2-8
Purging 5-2
Printhead/InkJet Cartridge B-7
Printing
Light 6-3
Not Sharp 6-4
P
Test Piece 3-21
Package Contents
Problems and Solutions 6-2
Purge Print Head A-24
Purging Printhead 5-2
Unpacking the Printer 2-2, 2-3
Paper Jam 6-7
Parallel Cable 1-3, 2-3
Cable Length 1-3
Connecting 2-9, 2-10
Parallel Port
Cable Length 1-3
Q
Quick Start Instructions 2-3
Location of 2-9
R
Petroleum Based Cleaning Solvents 5-2
Phone Support 1-4
Physical Dimensions B-2
PostNet Certificate 2-3
Power Cord 2-3
Recommended Usage B-9
Recycled Material
Print Quality 3-18
Resident Font Enhancements B-4
Resident Fonts
Listing B-4
Connecting 2-11
Receptacle Location 2-11
ROM Revision Number A-35
i-4
SV61027 Rev. D
Index
Using Menu to View A-35
Address Recovery B-3
Agency Approvals B-2
Approved Media B-9
Barcode Printing B-5
Cartridge Fonts B-4
Control Language B-2
Downloadable Fonts B-4
Driver Compatibility B-2
Effective Print Area B-7
Electrical B-2
Envelope Sizes B-11
Environmental Limits B-8
Fonts B-4
Interface B-2
Material Notes B-10
S
Selecting the DA700/DA750 Printer From a
Windows Application 4-20
Sensor
Cleaning 5-3
Separator Gap 3-7
Serial Cable 1-3, 2-9
Cable Length 1-3
Connecting 2-9
Location of 2-9
Setting Up the DA700/DA750 2-4
Setup Adjustments
Exit Rollers 3-19
Material Size and Thickness B-10
Noise Level B-9
Feed Angle 3-12
Feed Fence 3-15
Media Thickness Knob 3-17
Output Stack Height 3-20
Separator Gap 3-9
Wire Frame 3-11
Physical Dimensions B-2
Print Modes (Print Resolution) B-3
Print Position Accuracy B-8
Printhead/InkJet Cartridge B-7
Recommended Usage B-9
Resident Font Enhancements B-4
Resident Fonts B-4
Stacker Capacity B-5
Throughput B-5, 3-3
User-Definable Parameters B-4
Weight B-2
Setup Menu
Envelope Auto Eject A-34
Envelope Feed Delay A-33
Heavy Media Mode A-23
Hex Dump Mode A-29
Language A-31
Lines per Address A-25
Purge Print Head A-24
Rom Revision Number A-35
Test Print Head A-23
Setup Menu Graphic A-22
Shingling
Speed
Printer 3-2, 3-3
Stacker Capacity B-6
Stacker Tray 3-8
Standard Material 3-12
Supplies
Stack 3-16
Shuttle Jam 6-8
Ordering 1-7
Skew
Avoiding 3-15
T
Sliding Fence 2-3
Assembling 2-7
Smudging
Technical Support 1-4
Phone Number 1-4
Test Piece 3-21
Address 6-4
Test Print Head A-23, A-24
Specifications
SV61027 Rev. D
i-5
Index
Throughput B-6, 3-3
Troubleshooting 6-2
Address Printing is not Sharp 6-4
Address Smudging 6-4
Address too High 6-7
Addresses "Walking" 6-5
Barcode (Lower Right) is not Printing
6-6
Intermittent Feed 6-2
Memory Card Error 6-8
Motor Turning but no Feed Roller Move-
ment 6-5
Multifeed (Feeds Doubles) 6-3
No Communications; Printer Does Not
Respond 6-5
No Print 6-3
Out of Memory 6-8
Paper Out or Paper Jam 6-7
Shuttle Jam 6-8
Unwanted Bolding 6-4
Tyvek
Print Quality 3-18
U
Unpacking the Printer 2-2, 2-3
Unwanted Bolding 6-4
User-Definable Parameters B-4
Using the Menus A-3, A-4, A-5, A-6
Using This Guide 1-2, 1-3
W
Weight B-2
Wire Frame 3-12
Assembling 2-6, 3-11
Wire Frame (Input Material Stacker) 2-3
i-6
SV61027 Rev. D
1 Elmcroft Road
Stamford, Connecticut 06926-0700
www.pb.com
For Service or Supplies
Web Site: www.pb.com
Customer Support: 1-800-522-0020
Product Name: DA700, DA750
Model Number: W707, W790
PB Form SV61027 Rev. D 9/04
©2004 Pitney Bowes Inc.
All Rights Reserved
Printed in the USA
Printed on recyclable paper
*sv61027RevD*
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