Operating Instructions
5.8 GHz Expandable Digital Cordless
Answering System
Model No.
KX-TG6700
5.8 GHz Expandable Digital Cordless
Answering System with Two Handsets
Model No.
KX-TG6702
Model shown is KX-TG6700.
This unit is compatible with Caller ID. To use this feature, you must subscribe to
the appropriate service offered by your telephone service provider.
Charge the handset battery for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto
Rico.
Introduction
Introduction
Thank you for purchasing a Panasonic cordless telephone.
We recommend keeping a record of the following information for future reference.
Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Notable differences between KX-TG6700 and KX-TG6702
These operating instructions can be used for the following models:
KX-TG6700 features a handset.
KX-TG6702 features 2 handsets.
Important:
L References in these operating instructions to “a charger” or “other handsets” are for
accessory handset users and KX-TG6702 users only. See “Expanding your phone
system” on page 5.
KX-TG6700
KX-TG6702
2 handsets
3
Introduction
Accessory information
Included accessories
No. Accessory item
Quantity
Order number
KX-TG6700 KX-TG6702
1
2
AC adaptor
PQLV207Z
1
1
2
1
4-wire telephone line cord with
green plugs
PQJA10088Z
3
2-wire telephone line cord with
transparent plugs
PQJA10075Z
1
1
4
5
6
Battery
HHR-P105
1
1
–
2
2
1
*1
Handset cover
PQYNTG6700BR
PQLV30043ZB
Charger
1
2
3
4
5
6
*1 The handset cover comes attached to the handset.
4
Introduction
Additional/replacement accessories
Accessory item
Order number
Rechargeable nickel metal HHR-P105
hydride (Ni-MH) battery
Headset
KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA91,
KX-TCA92, KX-TCA93, KX-TCA94, KX-TCA95, or
KX-TCA98
Belt clip
PQKE10457Z2
Wall-mounting adaptor for PQKL10078Z2
base unit
T-adaptor
KX-J66
KX-J42
2-line splitter
Note:
L You can expand your phone system by registering additional compatible Panasonic
units (page 5).
Sales and support information
L To order additional/replacement accessories, call 1-800-332-5368.
L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Expanding your phone system
You can expand the phone system by registering the accessory handsets to a single base
unit.
Handset (optional): KX-TGA670
5.8 GHz expandable
digital cordless
handset:
Max. 8 (including
handset(s) sold with
KX-TG6700 or KX-
TG6702 base unit)
5
Introduction
risk of fire or electric shock. Never spill
any liquid on the product.
Important safety
instructions
11. To reduce the risk of electric shock, do
not disassemble the product. Take the
product to an authorized service center
when service is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the product is
subsequently used.
12. Unplug the product from power outlets
and take to an authorized service
center when the following conditions
occur:
When using the product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, or
personal injury.
1. Read all instructions carefully.
2. Follow all warnings and instructions
marked on the product.
3. Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners. Use a moist cloth for
cleaning.
4. Do not use the product near water, for
example near a bathtub, wash bowl,
kitchen sink, etc.
5. Place the product securely on a stable
surface. Serious damage and/or injury
may result if the product falls.
6. Do not cover slots and openings on the
product. They are provided for
ventilation and protection against
overheating. Never place the product
near radiators, or in a place where
proper ventilation is not provided.
7. Use only the power source marked on
the product. If you are not sure of the
type of power supplied to your home,
consult your dealer or local power
company.
A. When the power cord is damaged
or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed to
rain or water.
D. If the product does not work
normally by following the operating
instructions. Adjust only controls
covered by the operating
instructions. Improper adjustment
may require extensive work by an
authorized service center.
E. If the product has been dropped or
physically damaged.
F. If the product exhibits a distinct
change in performance.
13. During thunderstorms, avoid using
telephones except cordless types.
There may be a remote risk of an
electric shock from lightning.
14. Do not use the product to report a gas
leak, when in the vicinity of the leak.
8. Do not place objects on the power
cord. Install the product where no one
can step or trip on the cord.
9. Do not overload power outlets and
extension cords. This can result in the
risk of fire or electric shock.
10. Never push any objects through slots
in the product. This may result in the
SAVE THESE
INSTRUCTIONS
6
Introduction
L Charge the battery(ies) provided, or
CAUTION:
identified for use with the product only, in
accordance with the instructions and
limitations specified in this manual.
Installation
L Never install telephone wiring during a
lightning storm.
L Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
WARNING:
L To prevent the risk of fire or electrical
shock, do not expose the product to rain
or any type of moisture.
L Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the
network interface.
L Unplug the product from power outlets if
it emits smoke, an abnormal smell, or
makes an unusual noise. These
conditions can cause fire or electric
shock. Confirm that smoke has stopped
emitting and contact the Panasonic Call
Center at 1-800-211-PANA (1-800-211-
7262).
L Use caution when installing or modifying
telephone lines.
L Do not touch the plug with wet hands.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
Medical
L Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The product
L Use only the battery(ies) specified.
L Do not dispose of the battery(ies) in a
fire. They may explode. Check with local
waste management codes for special
disposal instructions.
operates in the frequency range of 5.76
GHz to 5.84 GHz, and the power output
is 200 mW (max.).) Do not use the
product in health care facilities if any
regulations posted in the area instruct
you not to do so. Hospitals or health care
facilities may be using equipment that
could be sensitive to external RF energy.
L Do not open or mutilate the battery(ies).
Released electrolyte is corrosive and
may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if
swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies), otherwise
a short circuit may cause the battery(ies)
and/or the conductive material to
overheat and cause burns.
7
Introduction
L The product should be kept away from
heat sources such as heaters, kitchen
stoves, etc. It should not be placed in
rooms where the temperature is less
than 5 °C (41 °F) or greater than 40 °C
(104 °F). Damp basements should also
be avoided.
For best performance
Base unit location/avoiding noise
The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
For maximum distance and noise-free
operation, we recommend the following:
L The maximum calling distance may be
shortened when the product is used in
the following places: Near obstacles
such as hills, tunnels, underground, near
metal objects such as wire fences, etc.
L Placing the product away from electrical
appliances.
L Placing the base unit in a HIGH and
CENTRAL location with no obstructions
such as walls.
L Operating the product near 5.8 GHz
electrical appliances may cause
interference. Move away from the
electrical appliances.
L Raising the antennas vertically.
L If you use the handset near a microwave
oven which is being used, noise may be
heard. Move away from the microwave
oven and closer to the base unit.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth. Do not use
benzine, thinner, or any abrasive
powder.
L If you use the handset near another
cordless phone’s base unit, noise may
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.
Environment
L Keep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
L The product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
L The product should not be exposed to
direct sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for
a long period of time, unplug the product
from the power outlet.
8
Preparation
Setting up the base unit
Overview
1 Connect the AC adaptor.
2 Connect the telephone line cord.
Refer to one of the following methods depending on your situation.
L To connect to a 2-line telephone jack: page 10
L To connect to 2 single-line telephone jacks: page 10
L To connect to a single-line telephone jack: page 10
For DSL service subscribers:
L To connect to a 2-line telephone jack: page 11
L To connect to 2 single-line telephone jacks: page 11
Connecting the AC adaptor
Connect the AC adaptor, then raise the antennas.
L Use only the included Panasonic AC adaptor PQLV207.
(120 V AC, 60 Hz)
Hook
Note:
L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel
warm during use.)
L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the
adaptor may cause it to become disconnected.
L The unit will not work during a power failure. We recommend connecting a corded
telephone to the same telephone line or to the same telephone jack using a Panasonic
T-adaptor (page 5).
9
Preparation
Connecting the telephone line cord
Connect the telephone line cord until it clicks into the telephone jack.
To connect to a 2-line telephone jack
4-wire telephone line cord with green plugs
To 2-line telephone jack (RJ14C)
To connect to 2 single-line telephone jacks
4-wire telephone line cord
with green plugs
To single-line telephone jacks (RJ11C)
Line 2
2-wire telephone line cord
with transparent plugs
Line 1
To connect to a single-line telephone jack
2-wire telephone line cord with transparent plugs
To single-line
telephone jack (RJ11C)
Note:
L Make sure you connect the telephone line cord into LINE1/2 telephone jack.
10
Preparation
If you subscribe to a DSL service
Please attach a noise filter (contact your DSL provider) to the telephone line between the
base unit and the telephone line jack in the event of the following:
– Noise is heard during conversations.
– Caller ID features (page 32) do not function properly.
To connect to a 2-line telephone jack
For this connection, please purchase a Panasonic 2-line splitter (page 5).
Example: DSL line is line 2
To 2-line telephone jack (RJ14C)
LINE 1 LINE 2
2-line
splitter
4-wire telephone line cord
with green plugs
2-wire telephone line cord
with transparent plugs
Noise filter
To connect to 2 single-line telephone jacks
Example: DSL line is line 2
4-wire telephone line cord
with green plugs
To single-line telephone
jacks (RJ11C)
Line 2
Noise filter
Line 1
2-wire telephone line cord with transparent plugs
11
Preparation
Battery installation/replacement
Setting up the handset
1 Press the notch of the handset cover
firmly, and slide it in the direction of the
arrow.
Connecting the charger
(KX-TG6702 only)
L Use only the included Panasonic AC
L If necessary, remove the old battery.
adaptor PQLV207.
(120 V AC, 60 Hz)
Bottom of
the charger
2 Insert the battery (A), and press it
down until it snaps into position (B).
Then close the handset cover (C, D).
Hooks
B
Fasten the AC adaptor cord to prevent
it from being disconnected.
C
A
D
Note:
L The AC adaptor must remain connected
at all times. (It is normal for the adaptor
to feel warm during use.)
Important:
L Use only the rechargeable Panasonic
battery noted on page 5.
L The AC adaptor should be connected to
a vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to
a ceiling-mounted AC outlet, as the
weight of the adaptor may cause it to
become disconnected.
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
12
Preparation
Please call 1-800-8-BATTERY (1-800-
822-8837) for information on how to
recycle this battery.
Note:
L If you want to use the handset
immediately, charge the battery for at
least 15 minutes.
Battery charge
L To ensure that the battery charges
properly, clean the charge contacts of
the handset, base unit, and charger with
a soft, dry cloth once a month. Clean
more often if the unit is subject to the
exposure of grease, dust, or high
humidity.
Place the handset on the base unit or
charger for 7 hours before initial use.
While charging, the charge indicator on the
handset lights in amber. When the battery
is fully charged, “Charge completed” is
displayed.
Battery level
Base unit
Battery icon Battery level
1
2
3
Fully charged
Medium
Low
Flashing: needs to be
recharged.
4
Empty
Note:
L When the battery needs to be charged,
the handset beeps intermittently during
use.
Charger (KX-TG6702 only)
13
Preparation
Panasonic battery performance
Wall mounting for charger
(KX-TG6702 only)
Operation
Operating time
While in use
(talking)
Up to 5 hours
Up to 7 days
Up to 3 hours
1 Drive the screws (not included) into the
wall using the wall mount template as a
guide.
While not in use
(standby)
25.4 mm
(1 inch)
While using the
clarity booster
feature (page 25)
Note:
Screws
L Battery operating time may be
shortened over time depending on
usage conditions and surrounding
temperature.
(120 V AC, 60 Hz)
2 Mount the charger (A), then slide it
down (B) and to the right (C) until it is
secure.
L Battery power is consumed whenever
the handset is off the base unit or
charger, even when the handset is not in
use. Hence the longer you leave the
handset off the base unit or charger, the
less time you may actually talk using the
handset.
A
B
L After the handset is fully charged,
displaying “Charge completed”, it
may be left on the base unit or charger
without any ill effect on the battery.
C
L The battery level may not be displayed
correctly after you replace the battery. In
this case, place the handset on the base
unit or charger and let charge for 7
hours.
Wall mount template for the charger
25.4 mm
(1 inch)
14
Preparation
Controls
Base unit
A B
C
D E
F
G H
N O
N
LINE
1
LINE2
I
J
K L M
P
Q
RS T U
V
W X Y Z
A {ERASE}
B {MEMO}
C Display
N Antenna
O Speaker
P Charge contacts
Q {*} (TONE)
D {GREETING CHECK}
E {GREETING REC} (Recording)
F {LINE SELECT}
G {ANSWER ON}
R {PAUSE} {REDIAL}
S {FLASH} {CALL WAIT}
T {MUTE}
H {MESSAGE}
U {SP-PHONE} (Speakerphone)
SP-PHONE indicator
I {LINE1}
LINE1 indicator
V MIC (Microphone)
J {LINE2}
W Navigator key ({^} {V} {<} {>})
X {AUTO} {PROGRAM}
Y {CONF} (Conference)
Z {HOLD}
LINE2 indicator
K {STOP}
L IN USE indicator
M {TRANSFER} {INTERCOM}
15
Preparation
L Receiver
Handset
M Display
N {OFF}
O {MENU}
P {HOLD} {INTERCOM}
K
L
M
Using the navigator key
The handset navigator key can be used to
navigate through menus and to select
items shown on the display, by pressing
{^}, {V}, {<}, or {>}.
A
B
{^}
C
D
E
F
G
N
O
{<}
{>}
{V}
Handset soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select the
function displayed directly above it.
P
H
I
J
LINE1 LINE2 REDIAL
A Speaker
B Soft keys
C Headset jack
D {C} (TALK)
E Navigator key ({^} {V} {<} {>})/
SEARCH ({^} {V})
F {s} (SP-PHONE)
G {*} (TONE)
H {FLASH} {CALL WAIT}
I Microphone
J Charge contacts
K Charge indicator
Ringer indicator
Message indicator
16
Preparation
Handset display items
Displays
Displayed Meaning
item
Base unit display items
W
Voice enhancer is on.
Displayed Meaning
item
1
Battery level
k
l
The line is in use.
Flashing:
E
Flashes when the date and
time need to be set.
– the call is put on hold on
that line.
Indicates the selected
line(s) for the answering
system or ringer setting.
Flashing: the answering
system is answering a call
or playing a message on
the line.
LINE 1
LINE 2
– the answering system is
answering a call on that
line.
Flashing rapidly: a call is
being received on that line.
SP
Speaker is on.
E
L1
Flashes when message
memory is full.
PRIV.
Call privacy mode is on.
Example: Handset’s extension
number.
Indicates the line 1 ringer
on the base unit is off.
!
L2
Indicates the line 2 ringer
on the base unit is off.
E
Greeting or memo
message recording error
9@
Answering system is in
greeting only mode (caller
message cannot be
recorded). It is displayed
when you turn the
answering system on.
Example: Handsetnumber:displayed
H1
when the base unit is on
intercom call, monitoring,
or monitored by a handset.
H
P
Paging all handsets
Base unit is in
programming mode.
17
Preparation
Symbols used in these operating instructions
Symbol
Meaning
{ }: button name/soft key name
The words in the brackets indicate button names/
soft key names on the handset and base unit.
Example:
Unit keys: {C}, {OFF}
Soft keys: {CID}, {C}
i
Proceed to the next operation.
Example:
“Ringer tone”
The words in quotations indicate the menu on the
display.
Example:
1 {MENU} i {0}{2}
2 Select the desired setting.
3 {SAVE} i {OFF}
1 Press {MENU}, then press {0}, {2}.
2 Press {^} or {V} to select the desired setting.
3 Press {SAVE}, then press {OFF}.
Handset:
{^} {V} {<} {>}
Press up, down, left, or right on the handset
navigator key.
Base unit:
{^} {V} {<} {>}
Press up, down, left, or right on the base unit
navigator key.
18
Preparation
Date and time
Setting the unit before
use
Set the correct date and time. When you
play back a message from the answering
system (page 42), the unit announces the
day and time it was recorded.
Important:
L To program features by scrolling through
the display menus, see page 35.
Handset
1 {MENU} i {4}
Display language
2 Enter the current month, day, and year
by selecting 2 digits for each.
Example: August 15, 2006
{0}{8} {1}{5} {0}{6}
The default setting is “English”.
Handset
1 {MENU} i {0}{8}
2 Select the desired setting.
3 Enter the current hour and minute (12-
hour clock format) by selecting 2 digits
for each.
3 Press the middle soft key to save. i
Example: 9:30
{0}{9} {3}{0}
{OFF}
Dialing mode
4 Press {AM/PM} to select “AM” or “PM”.
i {SAVE} i {OFF}
If you cannot make calls, change this
setting according to your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
Note:
L If you make a mistake when entering the
date and time, press {<}, {>}, {^}, or
{V} to move the cursor, then make the
correction.
“Pulse”: For rotary pulse dial service.
Handset
1 {MENU} i {0}{5}{1}
2 Select the desired setting. i {SAVE}
i {OFF}
19
Preparation
Line selection
The line selection mode determines which
line is selected when you press {C} on
the handset or {SP-PHONE} on the base
unit. The default setting is “Auto”.
– “Auto”: When making a call, line 1 is
selected. If that line is unavailable, line 2
is selected. When answering a call, the
ringing line is selected.
– “Line1”: Line 1 is selected.
– “Line2”: Line 2 is selected.
Handset line selection
Handset
1 {MENU} i {0}{5}{5}
2 Select the desired setting. i {SAVE}
i {OFF}
Note:
L You can select a line manually
regardless of the line selection mode by
pressing {LINE1} or {LINE2}.
Base unit line selection
Handset
1 {MENU} i {0}{*}{5}
2 Select the desired setting. i {SAVE}
i {OFF}
Note:
L You can select a line manually
regardless of the line selection mode by
pressing {LINE1} or {LINE2}.
20
Making/Answering Calls
Adjusting the receiver/speaker volume
Press {^} or {V} repeatedly while talking.
Making calls
While one line is in use, you can make or
answer a call using the other line.
Making a call using the redial list
The last 5 phone numbers dialed are
stored in the redial list.
Using the handset
1 {REDIAL}
1 Lift the handset and dial the phone
2 Press {^} or {V} to select the desired
number.
number.
L To correct a digit, press {CLEAR}.
3 {C}
2 Press {C}.
L An available line is automatically
selected and the line number is
displayed.
Erasing a number in the redial list
1 {REDIAL}
3 When you finish talking, press {OFF} or
place the handset on the base unit or
charger.
2 Press {^} or {V} to select the desired
number. i {ERASE}
3 {YES} i {OFF}
Note:
L The IN USE indicator on the base unit
lights while using the handset.
L You can also select a line by pressing
{LINE1} or {LINE2} in step 2.
L To change the line selection, see page
20.
Using the speakerphone
1 Lift the handset, dial the phone number,
and press {s}.
L Speak alternately with the other party.
2 When you finish talking, press {OFF}.
Note:
L Use the speakerphone in a quiet
environment.
L To switch to the receiver, press {C}.
21
Making/Answering Calls
Understanding the indicators
The LINE1 and LINE2 indicators show the
status of each line as follows.
Using the base unit
1 {SP-PHONE}
L An available line is automatically
selected and LINE1 or LINE2
indicator lights.
Status
Meaning
Light off
Light on
The line is free.
The line is in use.
A call is being received.
2 Dial the phone number.
Flashing
rapidly
3 When the other party answers, speak
into the MIC.
Flashing
A call is put on hold or the
answering system is
answering a call.
L Speak alternately with the other party.
4 When you finish talking, press {SP-
PHONE}.
Note:
L You can also select a line by pressing
{LINE1} or {LINE2} in step 1.
L Use the speakerphone in a quiet
environment.
L While on a call, you can switch from the
base unit to the handset:
– Press {LINE1} or {LINE2} on the
handset, then press {SP-PHONE} on
the base unit.
– If the handset is on the base unit,
simply lift it.
L To change the line selection, see page
20.
Adjusting the speaker volume
Press {^} or {V} repeatedly while talking.
Redialing the last number dialed
{SP-PHONE} i {REDIAL}
22
Making/Answering Calls
Using the base unit
Answering calls
1 {SP-PHONE}
L The called line is automatically
Using the handset
selected.
1 Lift the handset and press {C} or {s}.
2 Speak into the MIC.
L The called line is automatically
selected.
3 When you finish talking, press {SP-
L You can also answer the call by
pressing any button except navigator
key or {OFF}. (Any key talk feature)
PHONE}.
Note:
L You can also answer the call by pressing
{LINE1} or {LINE2} in step 1.
2 When you finish talking, press {OFF}.
L To change the line selection, see page
20.
Note:
L You can also answer the call by pressing
{LINE1} or {LINE2} in step 1.
L To change the line selection, see page
Adjusting the ringer volume
20.
1 Press {LINE SELECT} repeatedly to
select the desired line when in standby
mode.
Auto talk
This feature allows you to answer a call by
simply lifting the handset off the base unit
or charger. You do not need to press {C}.
To activate this feature, see page 37.
L You cannot set the ringer volume for
both lines at the same time.
2 Press {^} or {V} repeatedly to select
the desired volume.
Temporary ringer off
L To turn the ringer off, press and hold
While the handset is ringing for a call, you
can turn the ringer off temporarily by
pressing {OFF}.
{V} until the unit beeps.
L To stop ringing, press {STOP}.
23
Making/Answering Calls
Changing the ringer tone
Useful features during a
call
You can change the base unit ringer tone
heard when an outside call is received.
There are 4 tones and 4 melodies.
HOLD button
This feature allows you to put an outside
call on hold.
1 Press {LINE SELECT} repeatedly to
select the desired line when in standby
mode.
L You cannot set the ringer tone for
both lines at the same time.
Handset
1 Press {HOLD} during an outside call.
2 Within 10 seconds, press {<} or {>}
repeatedly to select the desired ringer
tone.
L To transfer the call to the base unit or
another handset, continue from step
2, “Transferring calls”, page 50.
L To stop ringing, press {STOP}.
2 Press {HOLD} again.
Note:
L To release the hold, press {LINE1} or
{LINE2} that is flashing on the
handset.
L If you subscribe to a distinctive ring
service (such as IDENTA-RING), select
a tone (Tone 1 to 4). If you select a
melody, you will not be able to
Base unit
distinguish lines by their ringers.
Press {HOLD} during an outside call.
L To release the hold, press {LINE1} or
{LINE2} that is flashing on the base unit.
L If you select one of the melody ringer
patterns, the ringer will continue to
sound for several seconds if:
– the caller hangs up before you answer
the call.
– another person answers the call using
another phone connected on the
same line.
Note for handset and base unit:
L If another phone is connected to the
same line (page 10), you can also take
the call by lifting its handset.
L If a call is kept on hold for more than 6
minutes, an alarm tone starts to sound.
After 4 additional minutes on hold, the
call is disconnected.
24
Making/Answering Calls
Press {CALL WAIT} to answer the 2nd
call after the tone.
MUTE
While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
L To switch between calls, press {CALL
WAIT}.
Temporary tone dialing (for rotary/
pulse service users)
You can temporarily switch the dialing
mode to tone when you need to access
touch tone services (for example,
answering services, telephone banking
services, etc.).
Handset
To mute your voice, press {MUTE}.
L To return to the conversation, press
{MUTE} or {C}.
Note:
L {MUTE} is a soft key visible on the
handset display during a call.
Press {*} (TONE) before entering access
numbers which require tone dialing.
Base unit
Handset clarity booster
To mute your voice, press {MUTE}.
L To return to the conversation, press
{MUTE} or {SP-PHONE}.
This feature can improve sound clarity
when the handset is used in an area where
there may be interference. During an
outside call, this feature is turned on
automatically when necessary. You can
also turn this feature on or off manually.
FLASH button
Pressing {FLASH} allows you to use
special features of your host PBX such as
transferring an extension call, or accessing
optional telephone services such as Call
Waiting.
1 Press {MENU} during an outside call.
2 Press {3} to select “Booster on” or
“Booster off”.
Note:
Note:
L To change the flash time, see page 39.
L When this feature is turned off manually
during a call, it does not turn on
For Call Waiting service users
To use Call Waiting, you must subscribe to
Call Waiting service of your telephone
service provider.
automatically during the same call.
L While this feature is turned on;
– the battery operating time is
shortened (page 14).
This feature allows you to receive calls
while you are already talking on the phone.
If you receive a call while on the phone,
you will hear a Call Waiting tone. Please
contact your telephone service provider for
details and availability of this service in
your area.
– the maximum number of extensions
that can be used at a time may
decrease.
25
Making/Answering Calls
Note for handset and base unit:
Handset voice enhancer
L A maximum of 4 parties (including 1 or 2
outside parties) can join a conversation.
This feature clarifies the voice of the
person you are talking to, reproducing a
more natural-sounding voice that is easier
to hear and understand.
Call privacy
Call privacy allows you to prevent other
users from joining your conversations with
outside callers. To allow other users to join
your conversations, leave this feature off.
To turn on or off this feature, press {(VE)}
during an outside call.
L When this feature is turned on, W is
displayed.
Handset
Note:
1 Press {MENU} during an outside call.
L Depending on the condition and quality
of your telephone line, this feature may
emphasize existing line noise. If it
becomes difficult to hear, turn this
feature off.
2 Press {2} to select “Privacy on” or
“Privacy off”.
L When this feature is turned on,
“PRIV.” is displayed.
L While you are using both lines
simultaneously, {(VE)} is not displayed.
Use the following procedure to turn this
feature on or off.
Note:
L This feature will turn off after you hang
up the call.
Press {MENU} during a conversation,
then press {4} to select “V.E. on” or
“V.E. off”.
Call share
This feature allows the handset and base
unit to join an existing outside call.
Handset
To join the conversation, press {LINE1} or
{LINE2} to select the line that is being
used by another extension for an outside
call.
Base unit
To join the conversation, press {LINE1} or
{LINE2} to select the line that is being
used by another extension for an outside
call.
26
Making/Answering Calls
2 Press {LINE2} to make or answer a
2nd call.
Using the other line
during a call
L To hold the 2nd call, press {HOLD}.
3 To return to the 1st call (line 1), press
When a call is being received on the other
line during a conversation, the interrupt
tones sound (page 37). k or l on the
handset, or LINE1 or LINE2 indicator on
the base unit flashes rapidly. You can
answer the 2nd call while holding the 1st
call.
{LINE1}.
You can also make a call without ending
the 1st call.
Handset
Example: If you are using line 1
1 Press {HOLD} 2 times to put the 1st
call (line 1) on hold.
2 Press {LINE2} to make or answer a
2nd call.
L To hold the 2nd call, press {HOLD} 2
times.
3 To return to the 1st call (line 1), press
{LINE1}.
Note:
L If you subscribe to Caller ID, the 2nd
caller’s information is displayed when a
call is being received on the other line
(page 32).
Base unit
Example: If you are using line 1
1 Press {HOLD} to put the 1st call (line 1)
on hold.
27
Phonebook
Note:
L A 3.5 second pause is inserted each
time {PAUSE} is pressed. Press
repeatedly to insert longer pauses.
Handset phonebook
You can add up to 50 items to the handset
phonebook and search for phonebook
items by name.
Character table for entering names
Key Character
Adding items to the handset
phonebook
{1}
{2}
{3}
{4}
{5}
{6}
{7}
{8}
{9}
{0}
{#}
{*}
&
a
d
g
j
’
(
)
,
–
.
/
1
b
e
h
k
n
q
u
x
c
f
A
D
G
J
B
E
H
K
N
P
U
C
F
I
2
3
4
5
6
R
8
Y
1 {^} or {V} i {C}
2 {ADD}
i
l
L
3 Enter the name (max. 16 characters).
i {NEXT}
m
p
t
o
r
M
s
O
Q
V
S
Z
7
9
4 Enter the phone number (max. 32
digits). i {NEXT}
v
y
T
z
w
0
#
;
W X
5 {SAVE}
L To add other items, repeat from step
Space
2.
6 {OFF}
Note:
PAUSE button (for PBX/long distance
service users)
L To enter another character that is
located on the same dial key, first press
{>} to move the cursor to the next
space.
A pause is sometimes required when
making calls using a PBX or long distance
service. When storing a calling card
access number and/or PIN in the
phonebook, a pause is also needed (page
30).
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:
Editing/correcting a mistake
Press {<} or {>} to move the cursor to the
character or number you want to erase,
then press {CLEAR}. Enter the
appropriate character or number.
In step 4, press {9}, {PAUSE}, then enter
the phone number.
Note:
L Press and hold {CLEAR} to erase all
characters or numbers.
28
Phonebook
Editing items in the handset
Finding and calling a handset
phonebook item
phonebook
Phonebook items can be searched for
alphabetically by scrolling through the
phonebook items or by initial.
1 Find the desired item (page 29). i
{EDIT}
Once you have found the desired item,
press {C} to dial the number.
L You can also make a call by pressing
{CALL}, then pressing {LINE1} or
{LINE2}.
2 Edit the name if necessary (page 28).
i {NEXT}
3 Edit the phone number if necessary.
i {NEXT} i {SAVE} i {OFF}
Searching for a name alphabetically by
scrolling through all items
Erasing an item in the handset
phonebook
1 {^} or {V} i {C}
1 Find the desired item (page 29).
2 Press {^} or {V} to select the desired
2 {ERASE} i {YES} i {OFF}
item.
Searching for a name by initial
1 {^} or {V} i {C}
2 Press the dial key ({0} – {9}, {#}, or
{*}) that corresponds to the first letter
you are searching for (see the character
table, page 28).
Example: “LISA”
Press {5} repeatedly to display the first
phonebook entry starting with the initial
“L” and go to step 3.
L If there is no item corresponding to
the letter you selected, the next item
is displayed.
3 Press {V} to select the desired item.
29
Phonebook
Chain dial
Copying handset phonebook
items
You can copy one or all of the phonebook
items from the handset to the phonebook
of a compatible Panasonic handset (KX-
TGA670).
This feature allows you to dial phone
numbers in the handset phonebook while
you are on a call. This feature can be used,
for example, to dial a calling card access
number or bank account PIN that you have
stored in the handset phonebook, without
having to dial manually.
Copying an item
1 Press {MENU} during an outside call.
1 {MENU} i {#}{1}
2 Press {1} to select “Phonebook”.
2 Select the handset to copy to. i
{NEXT}
3 Find the desired item (page 29). i
{CALL}
3 Press {^} or {V} to select the desired
item. i {SEND}
Note:
L To continue copying another item,
repeat from step 3.
L When storing a calling card access
number and your PIN in the phonebook
as one phonebook item, press {PAUSE}
to add pauses after the number and PIN
as necessary (page 28).
4 Press {OFF} after the long beep.
Copying all items
L If you have rotary or pulse service, you
need to press {*} before pressing
{MENU} in step 1 to change the dialing
mode temporarily to tone.
1 {MENU} i {#}{2}
2 Select the handset to copy to. i
{SEND}
3 Press {OFF} after the long beep.
30
Base Unit Speed Dialer
PAUSE button (for PBX/long distance
service users)
Base unit speed dialer
A pause is sometimes required when
making calls using a PBX or long distance
service.
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:
You can assign one phone number to each
of the 10 dial keys ({0} – {9}) on the base
unit.
Adding phone numbers to the
speed dialer
In step 2, press {9}, {PAUSE}, then enter
the phone number.
Important:
Note:
L Before adding phone numbers, make
L A 3.5 second pause is inserted each
time {PAUSE} is pressed. Press
repeatedly to insert longer pauses. “P”
is displayed when {PAUSE} is pressed.
L When {*} is pressed, “$” is displayed.
sure the base unit is not being used.
1 {PROGRAM}
2 Enter the phone number (max. 32
digits).
When {#} is pressed, “#” is displayed.
L If a pause is required for dialing,
press {PAUSE} where needed.
L If you misdial, press {STOP} and
repeat from step 1.
To erase a stored phone number
1 Press {PROGRAM} 2 times.
3 {PROGRAM}
4 Press a dial key ({0} – {9}).
Note:
2 Press the desired dial key ({0} – {9}).
Calling someone with the speed
dialer
L If a phone number is assigned to a dial
key which already contains a phone
number, the old number will be erased.
1 {SP-PHONE} i {AUTO}
2 Press the desired dial key ({0} – {9}).
Note:
L We recommend you make a note of
which phone numbers are stored in
which dial keys.
L Speed dial numbers assigned to the
base unit dial keys can only be dialed
from the base unit.
31
Caller ID Service
Private name display
Using Caller ID service
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name is displayed
and logged in the caller list.
This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to
Caller ID service of your telephone service
provider.
Call Waiting Caller ID display
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed after you
hear a Call Waiting tone (page 25). Please
contact your telephone service provider for
details and availability of this service in
your area.
Caller ID features
When an outside call is being received, the
calling party’s name and telephone
number are displayed.
Caller information for the last 50 different
callers is logged in the caller list by the
most recent call to the oldest.
L Generally caller information is displayed
from the 2nd ring.
L If the unit cannot receive caller
information, the following is displayed:
– “Out of area”: The caller dialed
from an area which does not provide
Caller ID service.
– “Private caller”: The caller
requested not to send caller
information.
– “Long distance”: The caller called
you long distance.
L If the unit is connected to a PBX system,
caller information may not be received
properly. Consult your PBX supplier.
Missed calls
If a call is not answered, the unit treats the
call as a missed call. The number of
missed calls is shown on the handset
display. This lets you know if you should
view the caller list to see who called while
you were out.
32
Caller ID Service
Editing a caller’s phone number
before calling back
Caller list
You can edit a phone number in the caller
list by removing its area code and/or the
long distance code “1”.
Viewing the caller list and
calling back
1 {^} or {V} i {CID}
1 {^} or {V} i {CID}
2 Select the desired item. i {CALL}
2 Press {V} to search from the most
recent call, or {^} to search from the
oldest call.
3 Press {EDIT} repeatedly until the
phone number is shown in the desired
format.
3 {C}
1 Local phone number
Note:
Example:
321-5555
L If the indicated line is already being used
or you want to select the other line,
press {CALL} in step 3 then select the
desired line by pressing {LINE1} or
{LINE2}.
2 Area code – Local phone number
Example:
555-321-5555
3 1 – Area code – Local phone
number
Displayed symbols
Example:
1-555-321-5555
L m and n indicate which line the caller
information was received from.
4 {C}
L If the same caller calls more than once, it
is displayed with the number of times the
caller called (“×2” to “×9”). Only the date
and time of the most recent call is
stored.
L A Q is displayed next to items which
have already been viewed or answered.
33
Caller ID Service
Caller ID number auto edit
feature
Storing caller information into
the handset phonebook
Once you call back an edited number, the
unit will remember the Area Code and
Format of the Edited Number. Next time
when someone calls from the same Area
Code, caller information will be customized
by the unit as follows:
1 {^} or {V} i {CID}
2 Select the desired item. i {SAVE}
L To edit the number, press {EDIT}
repeatedly until the phone number is
shown in the desired format.
– when the call is being received, the
Caller ID number will be displayed in the
same Format as the Edited Number.
3 {SAVE}
L If there is the name information for
– after the call is ended, the telephone
number of the caller, when reviewed
from the Caller list, will be displayed in
the same Format as the Edited Number.
For example, you can use this feature to
set the unit to ignore the area code of
callers in your area code, so that you can
call these local numbers using caller
information without dialing the area code.
To activate this feature, you must edit an
item in the caller list, then call that number.
After that, phone numbers from that
caller’s area code are edited automatically.
This feature can be turned on or off (page
37).
the caller, skip to step 5.
4 Enter the name (see the character
table, page 28). i {NEXT} i
{SAVE}
5 {OFF}
Erasing selected caller
information
1 {^} or {V} i {CID}
2 Select the desired item.
3 {ERASE} i {YES} i {OFF}
Note:
Erasing all caller information
L Phone numbers from the 4 most recently
edited area codes are automatically
edited.
1 {^} or {V} i {CID}
L If you move to another area, you can
turn this feature off to erase previously
edited area codes. To use this feature
again, turn it on and reprogram the area
codes you want to edit once again.
2 {ERASE} i {YES}
34
Programming
Programmable settings
You can customize the unit by programming the following features using the handset. To
access the features, there are 2 methods:
– scrolling through the display menus (page 35)
– using the direct commands (page 37)
L The direct command method is mainly used in these operating instructions.
Programming by scrolling through the display menus
1 {MENU}
2 Press {^} or {V} to select the desired menu. i {SELECT}
L If there are sub-menu(s), press {^} or {V} to select the desired item. i {SELECT}
Example: To access the handset ringer volume setting
Press {^} or {V} to select “Ringer setting”. i {SELECT}
Then press {^} or {V} to select “Ringer volume”. i {SELECT}
3 Press {^} or {V} to select desired line.
L This step may not be necessary depending on the feature being programmed.
4 Press {^} or {V} to select the desired setting.
L This step may vary depending on the feature being programmed.
5 {SAVE} i {OFF}
Main menu
Sub-menu 1
Sub-menu 2
Page
42, 43
28
Message playback
Phonebook
–
–
–
–
–
–
–
–
–
–
–
Ringer setting
Ringer volume
Ringer tone
Interrupt tone
–
–
–
–
*1
Date and time
19
Voice enhancer
Copy phonebook
–
26
Copy 1 item
Copy all items
30
30
35
Programming
Main menu
Sub-menu 1
Sub-menu 2
Page
47
47
48
48
48
–
*1
Initial setting
Set answering
Ring count
*1
*1
Recording time
*1
Remote code
Recording mode
Message alert
LCD contrast
Key tone
–
–
–
–
Auto talk
–
23
53
34
20
19
–
Room monitor
Caller ID edit
Set tel line
–
–
Line select
*1
Set dial mode
*1
Set flash time
*1
Set line mode
–
*1
Set base unit
Ringer volume
–
*1
Ringer tone
–
*1
Interrupt tone
–
*1
Room monitor
53
20
54
54
19
*1
Line select
Registration
HS registration
Deregistration
–
Change language
*1 If you program these settings using one of the handsets, you do not need to program
the same item using another handset.
36
Programming
Programming using the direct commands
1 {MENU}
2 Enter the desired feature code.
3 Enter the desired setting code.
L This step may vary depending on the feature being programmed.
4 {SAVE} i {OFF}
Note:
L In the following table, < > indicates the default setting.
L If you make a mistake or enter the wrong code, press {OFF}, then start again from step
1.
Feature
Feature code Setting code
Page
23
*2*3
Auto talk
{0}{3}
{1}: On{0}: <Off>
Caller ID edit
{0}{4}
{1}: <On> {0}: Off
34
(Caller ID number auto edit)
Change language
(Display language)
{0}{8}
{1}: <English>
{2}: Español
19
30
30
Copy phonebook
(Copy 1 item)
{#}{1}
{#}{2}
–
–
Copy phonebook
(Copy all items)
*1
Date and time
{4}
–
–
–
19
54
54
Deregistration
{0}{0}{2}
{0}{0}{1}
HS registration
(Handset registration)
*4
Interrupt tone
(Handset)
{1}{3}
{1}: On{2}: <2> {0}: Off
–
–
*1*4
Interrupt tone
{0}{*}{2}
(Base unit)
*5
Key tone
{0}{2}
{1}: <On> {0}: Off
–
–
LCD contrast
{0}{1}
{1}–{6}: Level 1–6 <3>
(Display contrast)
37
Programming
Feature
Feature code Setting code
Page
Line select
{0}{5}{5}
{1}: Line1{2}: Line2
20
(Handset)
{0}: <Auto>
*1
Line select
{0}{*}{5}
20
(Base unit)
Message alert
Message playback
Phonebook
{0}{#}
{2}
{1}: On{0}: <Off>
48
42, 43
28
–
–
{*}
*1
Recording mode
{0}{6}{4}
{1}: <Standard
recording 60min>
{2}: Enhanced recording
30min
48
*1
Recording time
Line1 {0}{6}{2}{1} {1}: 1min{2}: 2min
47
{3}: <3min>
{0}: Greeting only
Line2 {0}{6}{2}{2}
*1
Remote code
{0}{6}{3}
Default: 11
48
47
*1
Ring count
Line1 {0}{6}{1}{1} {2}–{7}: 2–7 rings <4>
{0}: Toll saver
Line2 {0}{6}{1}{2}
*6
Ringer tone
(Handset)
Line1 {1}{2}{1}
Line2 {1}{2}{2}
Line1 {0}{*}{1}{1}
Line2 {0}{*}{1}{2}
Line1 {1}{1}{1}
Line2 {1}{1}{2}
Line1 {0}{*}{6}{1}
Line2 {0}{*}{6}{2}
{0}{9}
{1}–{4}: Tone 1–4
{5}–{8}: Melody 1–4
Line 1: <Tone 1>
Line 2: <Tone 2>
–
–
–
–
*1*6
Ringer tone
(Base unit)
Ringer volume
{1}–{3}: Level 1–3 <3>
{0}: Off
(Handset)
*1
Ringer volume
(Base unit)
Room monitor
{1}: On{0}: <Off>
53
53
19
(Handset)
*1
Room monitor
{0}{*}{3}
(Base unit)
*1
Set dial mode
{0}{5}{1}
{1}: Pulse{2}: <Tone>
38
Programming
Feature
Feature code Setting code
Page
*1*7
Set flash time
Line1 {0}{5}{2}{1} {1}: <700ms>
–
{2}: 600ms{3}: 400ms
{4}: 300ms{5}: 250ms
Line2 {0}{5}{2}{2}
{6}: 110ms{7}: 100ms
{8}: 90ms
*1*8
Set line mode
Line1 {0}{5}{3}{1} {1}: A{2}: <B>
–
Line2 {0}{5}{3}{2}
Voice enhancer
{5}
{1}: On{0}: <Off>
26
*1 If you program these settings using one of the handsets, you do not need to program
the same item using another handset.
*2 If you set the line selection mode from “Auto” to “Line1” or “Line2” (page 20), the
auto talk feature will function for that line only. If the other line receives a call, the auto
talk feature does not function.
*3 If you subscribe to Caller ID service and want to view the caller’s information after lifting
up the handset to answer a call, turn off this feature.
*4 This tone lets you know when you receive a call while you are on the other line, on an
intercom call, or monitoring a room. If you select “On”, the tone sounds repeatedly for
as long as the line rings. If you select “2”, the tone only sounds 2 times.
*5 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing
any keys, including confirmation tones and error tones.
*6 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone
(tone 1 to 4). If you select a melody, you cannot distinguish lines by their ringers.
*7 The flash time depends on your telephone exchange or host PBX. Consult your PBX
supplier if necessary. The setting should stay at “700ms” unless pressing {FLASH}
fails to pick up the call waiting call.
*8 Generally, the line mode setting should not be adjusted. If k or l is not displayed
on the handset or the LINE1 or LINE2 indicator on the base unit does not light properly
when another phone connected to the same line is in use, you need to change the line
mode to “A”.
39
Answering System
Turning the answering system off
Base unit
Answering system
Important:
Press {ANSWER ON}.
L The {ANSWER ON} button turns off.
L Only 1 person can access the answering
system at a time.
L When callers leave messages, the unit
records the day and time of each
Screening calls
While a caller is leaving a message, you
can listen to the call through the base unit
speakers. To adjust the speaker volume,
press {^} or {V} repeatedly.
To answer the call, press {LINE1} or
{LINE2} being called on the base unit or
{LINE1} or {LINE2} being called on the
handset.
message. Make sure the date and time
have been correctly set (page 19).
Memory capacity
The total recording capacity (including
your greeting message, caller messages,
and voice memos) is about 60 minutes.
A maximum of 99 messages can be
recorded.
Turning off the call screening feature
When the base unit is not in use, press
{GREETING CHECK}, then press {V}
repeatedly until “0” is displayed.
OR
L If the message memory becomes full,
the {ANSWER ON} button on the base
unit flashes rapidly. Erase unnecessary
messages (page 42).
L If less than 10 minutes of recording time
are available, the unit announces the
remaining recording time when
While screening, press {V} repeatedly until
“0” is displayed.
operating the answering system. Erase
unnecessary messages (page 42).
Note:
L If you adjust the speaker volume while
listening to messages or talking on the
intercom, the speaker volume for call
screening is turned on again.
Turning the answering system
on
Base unit
Press the {LINE SELECT} repeatedly to
select the desired line(s). i {ANSWER
ON}
L The {ANSWER ON} button lights.
40
Answering System
Recording your greeting
message
You can record your own greeting
message (max. 2 minutes) that is played
when the answering system answers a
call.
Prerecorded greeting message
If you erase or do not record your own
greeting message, the unit plays a
prerecorded greeting message for callers
and ask them to leave messages.
If the message recording time (page 47) is
set to “Greeting only”, caller messages
are not recorded and the unit plays a
different prerecorded greeting message
asking callers to call again.
The greeting messages can be recorded:
– for each line.
– for both lines using a common greeting.
If you do not record a greeting message, a
prerecorded greeting message is used.
Base unit
Base unit
To play back the prerecorded greeting
message.
Press {LINE SELECT} repeatedly to
select the desired line(s). i
{GREETING CHECK}
1 Press {LINE SELECT} repeatedly to
select the desired line(s).
2 {GREETING REC}
Note:
3 Within 10 seconds, press {GREETING
L If you changed the caller’s recording
time to “Greeting only” to listen to its
prerecorded message, remember to
reset your original setting (page 47).
REC} again.
4 After the base unit beeps, speak clearly
about 20 cm (8 inches) away from the
MIC.
5 To stop recording, press {STOP}.
Playing back the greeting message
1 Press {LINE SELECT} repeatedly to
select the desired line(s).
2 {GREETING CHECK}.
Erasing your greeting message
1 Press {LINE SELECT} repeatedly to
select the desired line(s).
2 Press {GREETING CHECK}, and then
press {ERASE} while your greeting
message is playing.
41
Answering System
Pausing a message
Press {STOP} during playback.
L To resume playback, press
{MESSAGE}.
Listening to messages
using the base unit
The base unit plays messages, including
memo messages, on the line selected for
the answering system. In standby mode,
the selected line is indicated by _ or
~ on the base unit.
When new messages have been
recorded, the {MESSAGE} button on the
base unit flashes.
L To stop playback completely, press
{STOP} again.
Erasing a message
Press {ERASE} during playback.
Erasing all messages
Press {ERASE} 2 times while the unit is
not being used.
Press {MESSAGE}.
L When you have new messages, the unit
plays only new messages.
L All messages including memo
messages are erased.
L When you have no new messages, the
unit plays back all messages.
Erasing all messages for the desired
line(s)
Playing back messages for the desired
line(s)
Press {LINE SELECT} repeatedly to
select the desired line(s), then press
{MESSAGE}.
1 Press {LINE SELECT} repeatedly to
select the desired line(s).
L The number of the messages on the
selected line(s) is displayed and the
messages on the line(s) will be
erased in step 3.
Note:
L After selecting the line(s), memo
messages do not play.
2 Press {ERASE}.
L The base unit displays the number of
all messages on the both lines and
memo messages regardless of the
selected line(s).
Adjusting the speaker volume
Press {^} or {V} repeatedly while listening
to a message.
3 Press {ERASE} again.
Repeating a message
Press {<} during playback.
L If pressed within the first 5 seconds of a
message, the previous message is
played.
L The messages on the selected line(s)
in step 1 are erased.
Skipping a message
Press {>} during playback.
42
Answering System
L To edit the number before calling
back, press {EDIT} repeatedly to
select the desired format (page 33).
Listening to messages
using the handset
2 {C}
When new messages have been
recorded:
L If the indicated line is already being
used or you want to select the other
line, select the desired line by
pressing {LINE1} or {LINE2} instead
of {C}.
– “New message” is displayed.
– the message indicator on the handset
slowly flashes in amber if the message
alert feature is turned on (page 48).
Answering system commands
You can also select the desired line(s) and
press dial keys to access certain
answering system functions using the
handset during playback.
1 {^} or {V} i {PLAY}
L The handset plays new messages
including memo messages.
L When you have no new messages,
the handset plays back all messages.
1 {MENU} i {2}
2 When finished, press {OFF}.
2 Select the desired line(s) if necessary.
For line 1: {#}{1}
Note:
For line 2: {#}{2}
For line 1 and line 2: {#}{0}
L To switch to the receiver, press {C}.
L After selecting the line(s), memo
messages do not play.
Adjusting the receiver/speaker volume
Press {^} or {V} repeatedly while listening
to a message.
3 Press the desired dial keys.
Voice guidance
Key
Command
If you do not press any buttons after the
last message is played back, the unit’s
voice guidance starts. Operate the
answering system by following the
guidance as necessary.
{1} or {<}
Repeat message (during
playback).
*1
{2} or {>}
Skip message (during
playback).
{4}
{5}
{9}
{0}
Play new messages.
Play all messages.
Calling back (Caller ID subscribers
only)
If Caller ID information was received for
the call, you can call the caller back while
listening to the message.
*2
Stop playback.
Turn answering system
off.
{*}{4} or
{ERASE}
Erase currently playing
message.
1 Press {CALL} during playback.
43
Answering System
Key
Command
Voice memo
{*}{5}
Erase all messages.
{#}{1}{8} Turn answering system
Recording a voice memo
on for line 1 only.
You can use the base unit to leave a voice
memo (voice message) for yourself or
someone else (max. 3 minutes). Voice
memos can be played back later with the
same operation used to play back
answering system messages.
{#}{2}{8} Turn answering system
on for line 2 only.
{#}{0}{8} Turn answering system
on for both line 1 and line
2.
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume operation, press a command
key within 15 seconds, or the voice
guidance starts.
Base unit
1 {MEMO}
2 After the unit beeps, speak clearly
about 20 cm (8 inches) away from the
MIC.
3 To stop recording, press {STOP}.
44
Answering System
Voice guidance
Remote operation
During remote operation, the unit’s voice
guidance prompts you to press {1} to
perform a specific operation, or press {2}
to listen to more available operations.
Operations are presented by voice
guidance in the following order:
Using a touch tone phone, you can call
your phone number from outside and
access the unit to listen to messages. The
unit’s voice guidance prompts you to press
certain dial keys to perform different
operations.
– Play back all messages
– Play back new messages
– Record your message
– Erase all messages
Important:
L In order to operate the answering
system remotely, you must first set a
remote code (page 48). This code must
be entered each time you operate the
answering system remotely.
– Record your greeting message
Note:
L If you do not press any dial keys within
10 seconds after a voice guidance
prompt, the unit disconnects your call.
Using the answering system
remotely
L If less than 10 minutes of recording time
is available, the unit announces the
remaining recording time after the last
message is played back.
1 Dial your phone number from a touch
tone phone.
2 After the greeting message starts, enter
Remote commands
your remote code (page 48).
You can select the desired line(s) and
press dial keys to access certain
answering system functions without
waiting for the voice guidance to prompt
you.
L The unit plays back new messages
including memo messages.
L After playing back new messages,
the voice guidance starts.
3 Follow the voice guidance as
1 Select the desired line(s) while you are
accessing the answering system if
necessary.
necessary.
4 When finished, hang up.
For line 1: {#}{1}
For line 2: {#}{2}
For line 1 and line 2: {#}{0}
L After selecting the line(s), memo
messages do not play.
Note:
L You can ignore the voice guidance and
control the unit using remote commands
(page 45).
2 Press the desired dial keys.
45
Answering System
Turning on the answering system
remotely
If the answering system is off, you can turn
it on remotely by calling the selected line in
“Turning the answering system on” on
page 40.
Key
Remote command
{1}
Repeat message (during
*1
playback).
{2}
Skip message (during
playback).
{4}
{5}
{9}
Play new messages.
Play all messages.
Stop recording/
1 Dial your phone number.
2 Let the phone ring 15 times.
*2
L The unit answers your call with the
playback.
greeting message.
{0}
Turn answering system
off.
L You can hang up, or if you call from a
touch tone phone, you can enter your
remote code and begin remote
operation (page 45).
{*}{4}
{*}{5}
Erase currently playing
message.
Erase all messages.
Skipping the greeting message to leave
a message
{#}{1}{7} Record a greeting
message for line 1 only.
You can leave a message just as any
outside caller can. Call your phone
number. When the answering system
picks up, press {*} to skip the greeting
message and record your message after
the beep.
{#}{2}{7} Record a greeting
message for line 2 only.
{#}{0}{7} Record a common
greetingmessageforboth
line 1 and line 2.
{#}{1}{8} Turn answering system
on for line 1 only.
{#}{2}{8} Turn answering system
on for line 2 only.
{#}{0}{8} Turn answering system
on for both line 1 and line
2.
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume operation, enter a remote
command within 15 seconds, or the
voice guidance starts.
46
Answering System
L To use this unit’s answering system
rather than the Voice Mail service
provided by your telephone service
provider, please contact your telephone
service provider to deactivate your Voice
Mail service.
Answering system
settings
Ring count
If your telephone service provider
cannot do this:
You can change the number of times the
phone rings before the unit answers calls.
The default setting is “4”.
“Toll saver”: The unit answers on the
2nd ring when new messages have been
recorded, and on the 4th ring when there
are no new messages. If you call your
phone from outside to listen to new
messages (page 45), you will know that
there are no new messages when the
phone rings for the 3rd time. You can then
hang up without being charged for the call.
– Set this unit’s “Ring count” setting
so that this unit’s answering system
answers calls before the Voice Mail
service of your telephone service
provider does. It is necessary to check
the ring count required to activate the
Voice Mail service provided by your
telephone service provider before
changing this setting.
– Change the ring count of the Voice
Mail service so that the answering
system can answer the call first. To do
so, consult your telephone service
provider.
Handset
1 {MENU} i {0}{6}{1}
2 Select the desired line.
Caller’s recording time
You can change the maximum message
recording time allotted to each caller.
The default setting is “3min”.
3 Select the desired setting. i {SAVE}
i {OFF}
“Greeting only”: The unit plays the
greeting message but does not record
caller messages.
For Voice Mail service subscribers
If you subscribe to a flat-rate service
package that includes Caller ID, Call
Waiting, Voice Mail, and unlimited local/
regional/long distance calls, please note
the following:
Handset
1 {MENU} i {0}{6}{2}
2 Select the desired line.
L To use the Voice Mail service provided
by your telephone service provider
rather than the unit’s answering system,
turn off the answering system (page 40).
This unit does not have an indicator to
indicate if there are new messages in
your mailbox service.
3 Select the desired setting. i {SAVE}
i {OFF}
47
Answering System
Note:
Message alert
L If the message memory becomes full,
the unit automatically switches to the
“Greeting only” mode and no new
messages are recorded. If you have
recorded your own greeting message,
that same greeting message is
You can select whether or not the
message indicator on the handset slowly
flashes in amber when new messages are
recorded (page 43). The default setting is
“Off”.
announced to callers even though their
messages are not recorded. If you have
not recorded your own greeting
message, the prerecorded message
used for “Greeting only” mode is
announced to callers (page 41).
Handset
1 {MENU} i {0}{#}
2 Select the desired setting. i {SAVE}
i {OFF}
Note:
Remote code
L While message alert feature is on,
battery operating time is shortened
(page 14).
A remote code must be entered when
operating the answering system remotely.
This code prevents unauthorized parties
from listening to your messages remotely.
The default setting is “11”.
L If you have new messages and
message alert feature is on, the
message indicator does not indicate
battery charge status (page 13). The
indicator slowly flashes in amber until
you listen to all new messages.
Handset
1 {MENU} i {0}{6}{3}
2 Enter the desired 2-digit remote code.
i {SAVE} i {OFF}
Recording mode
You can select a recording mode.
Enhanced recording provides improved
sound quality, but the total recording
capacity is reduced.
The default setting is “Standard
recording 60min”.
Handset
1 {MENU} i {0}{6}{4}
2 Select the desired setting. i {SAVE}
i {OFF}
48
Multi-unit Operation
L To stop paging, press {INTERCOM}.
L Even if you call all handsets, only the
handset user who answers first can
take the intercom call.
Intercom
Intercom calls can be made:
– between the handset and base unit
– between handsets
3 When you finish talking, press {SP-
PHONE}.
Note:
Answering an intercom call
L If you receive an outside call while
talking on the intercom, you hear 2 tones
(page 37). To answer the call with the
handset, press {LINE1} or {LINE2} that
is flashing on the handset. To answer the
call with the base unit, press {LINE1} or
{LINE2} that is flashing on the base unit.
Handset
1 Press {C} to answer the page.
2 When you finish taking, press {OFF}.
Base unit
L You can locate a misplaced handset by
paging it (handset locator).
1 Press {INTERCOM} to answer the
page.
Making an intercom call
2 When you finish talking, press
{INTERCOM}.
Handset
Note for handset and base unit:
1 {INTERCOM}
L The ringer volume for intercom calls
follows the higher volume level of the 2
lines (page 38).
2 To page the base unit, press {0}.
To page another handset, enter its
extension number ({1} – {8}).
L When the ringer volume is set to off for
both lines, the handset or the base unit
rings at the low level for intercom calls.
L The destination unit beeps for 1
minute.
L To stop paging, press {OFF}.
3 When you finish talking, press {OFF}.
Base unit
1 {INTERCOM}
2 To page a specified handset, enter its
extension number ({1} – {8}).
To page all handsets, press {0}.
L The destination unit(s) beeps for 1
minute.
49
Multi-unit Operation
3 Wait for the paged party to answer.
L If the paged party does not answer,
press {LINE1} or {LINE2} that is
flashing to return to the outside call.
Transferring calls
Outside calls can be transferred between
the handset and base unit, and between 2
handsets.
4 To complete the transfer, press {SP-
PHONE}.
Handset
L The outside call is being routed to the
handset.
1 During an outside call, press
{INTERCOM} to put the call on hold.
Answering transferred calls
2 To page the base unit, press {0}.
To page another handset, enter its
extension number ({1} – {8}).
Handset
Press {C} to answer the page.
Base unit
L If you do not wish to announce the
transfer, skip to step 4.
3 Wait for the paged party to answer.
Press {INTERCOM} to answer the page.
L If the paged party does not answer,
press {LINE1} or {LINE2} that is
flashing on the handset to return to
the outside call.
Note for handset and base unit:
L After the paging party disconnects, you
can talk to the outside caller.
L If the paging party hangs up before you
answer the page, “Incoming call” is
displayed. Press {LINE1} or {LINE2} on
the handset or {LINE1} or {LINE2} on
the base unit to take the transferred call.
4 To complete the transfer, press {OFF}.
L The outside call is being routed to the
unit.
Base unit
1 During an outside call, press
{INTERCOM} to put the call on hold.
2 To page a specified handset, enter its
extension number ({1} – {8}).
To page all handsets, press {0}.
L If you do not wish to announce the
transfer, skip to step 4.
L Even if you call all handsets, only the
handset user who answers first can
take the transferred call.
50
Multi-unit Operation
Transferring a call to the
answering system
Conference calls
When you answer a call and the caller
wants to talk to someone who is not
available, you can transfer the caller to the
answering system, where the caller can
leave a message.
Conference call with 2 outside
calls
While you are talking with an outside caller,
you can make or answer a 2nd call on the
other line, and then combine the calls to
establish a conference call.
Tell the outside caller you will transfer him
or her to the answering system.
Handset
Handset
1 During an outside call, press
1 During an outside call, press {HOLD} 2
{INTERCOM} to put the call on hold.
times.
2 Press {9} to hang up the call.
2 To answer a 2nd call, press {LINE1} or
{LINE2}.
Base unit
To make a 2nd call, press {LINE1} or
{LINE2}, then dial the phone number.
1 During an outside call, press
{INTERCOM} to put the call on hold.
3 When the 2nd call is connected, press
{CONF} to make a conference call.
2 Press {9} to hang up the call.
L To hang up only one line, press
{LINE1} or {LINE2} for the party with
which you want to continue talking.
Note for handset and base unit:
L After you press {9}, the caller hears the
greeting message (page 41) and can
leave a message after the beep.
L To put both lines on hold, press
{HOLD}. To talk with only one caller,
press {LINE1} or {LINE2} for the
party with which you want to continue
talking. To resume both lines, press
{CONF}.
Base unit
1 During an outside call, press {HOLD}.
2 To answer a 2nd call, press {LINE1} or
{LINE2}.
To make a 2nd call, press {LINE1} or
{LINE2}, then dial the phone number.
51
Multi-unit Operation
3 When the 2nd call is connected, press
2 To page a specified handset, enter its
extension number ({1} – {8}).
{CONF} to make a conference call.
To page all handsets, press {0}.
L To hang up only one line, press
{LINE1} or {LINE2} for the party with
which you want to continue talking.
3 When the paged party answers, press
{CONF} on the base unit to make a
conference call.
L To put both lines on hold, press
{HOLD}. To talk with only one caller,
press {LINE1} or {LINE2}. To
L To leave the conference, press {SP-
PHONE}. The other 2 parties can
continue the conversation.
resume both lines, press {CONF}.
Note for handset and base unit:
Note for handset and base unit:
L A maximum of 4 parties (including 1 or 2
outside parties) can join a conversation.
L The outside call can be put on hold by
pressing {HOLD}. Only the person who
placed the call on hold can resume the
full conference by pressing {CONF} on
the handset or {CONF} on the base unit.
Conference call with an outside
call and an intercom call
While you are talking with an outside caller,
one more extension can join the
conversation and establish a conference
call.
L A maximum of 4 parties (including 1 or 2
outside parties) can join a conversation.
Handset
1 During an outside call, press
{INTERCOM} to put the call on hold.
2 To page the base unit, press {0}.
To page another handset, enter its
extension number ({1} – {8}).
3 When the paged party answers, press
{CONF} to make a conference call.
L To leave the conference, press
{OFF}. The other 2 parties can
continue the conversation.
Base unit
1 During an outside call, press
{INTERCOM} to put the call on hold.
52
Multi-unit Operation
3 {SAVE} i {OFF}
Room monitor
Monitoring a room
This feature allows you to monitor the
room where a unit is located. The
monitored unit does not ring, allowing you
to easily monitor a baby’s room, for
example, from different areas of the
house.
Important:
L Before using this feature, set room
monitor of the destination unit to “On” to
allow access by other units.
L If you receive an outside call while
monitoring a room, you hear 2 tones
(page 37). To answer the call with the
handset, press {LINE1} or {LINE2} that
is flashing on the handset. To answer the
call with the base unit, press {LINE1} or
{LINE2} that is flashing on the base unit.
Note:
L You can place the handset on the base
unit or charger while monitoring using
the speakerphone.
Setting room monitor
Handset
To use the room monitor feature, you need
to set the destination unit to be monitored
beforehand.
1 {INTERCOM} i {MONITOR}
– “Off” (Default): denies access from
other units.
2 To page the base unit, press {0}.
To page another handset, enter its
extension number ({1} – {8}).
– “On”: allows the unit to be monitored.
L You can listen to the audio.
3 Press {OFF} to stop monitoring.
Base unit
Turn on/off the handset’s room monitor
feature
Handset
1 {INTERCOM} i {MUTE}
1 {MENU} i {0}{9}
2 Select the desired setting.
3 {SAVE} i {OFF}
2 To page a specified handset, enter its
extension number ({1} – {8}).
L You can listen to the audio.
3 Press {INTERCOM} to stop monitoring.
Turn on/off the base unit’s room
monitor feature
Handset
1 {MENU} i {0}{*}{3}
2 Select the desired setting.
53
Multi-unit Operation
Registering a handset
The included handset and base unit are
preregistered. If for some reason the
handset is not registered to the base unit,
register the handset.
Important:
L If you have already deregistered the
handset, perform steps 2 and 3 only.
1 Handset:
{MENU} i {0}{0}{1}
2 Base unit:
Press and hold {INTERCOM} until the
IN USE indicator flashes.
L After the IN USE indicator starts
flashing, the rest of the procedure
must be completed within 1 minute.
3 Handset:
Press {OK}, then wait until a beep
sounds.
4 {OFF}
Registering an additional handset
See page 5 for information on the available
model and extension numbers.
Start from step 2.
Deregistering a handset
Handset
1 {MENU} i {0}{0}{2}
2 {3}{3}{5} i {OK}
54
Useful Information
Wall mounting (optional)
By purchasing the optional wall-mounting
adaptor PQKL10078Z2, you can mount
the base unit on a wall.
Additional accessories
Sales and support information
L To order replacement accessories, call
1-800-332-5368.
Belt clip (optional)
By purchasing the optional belt clip
PQKE10457Z2, you can hang the handset
on your belt or pocket.
L TTY users (hearing or speech impaired
users) can call 1-866-605-1277.
Headset (optional)
Connecting a headset to the handset
allows hands-free phone conversations.
We recommend using the Panasonic
headset noted on page 5.
L Headset shown is KX-TCA86.
Switching a call between headset and
handset speakerphone
To switch to the handset speakerphone,
press {s}.
To return to the headset, press {C}.
55
Useful Information
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display message
Cause/solution
Busy
L The called handset or base unit is in use.
L Other users are using the line(s). Wait until the line
status icon goes out.
L Privacy mode is on for the call you tried to join (page
26).
L The handset you tried to copy phonebook items to is in
use.
L The handset you are calling is too far from the base unit.
Denied
L The room monitor feature is turned off on the
destination handset or base unit and the room cannot
be monitored (page 53).
Error!!
L The handset’s registration has failed. Move the handset
and base unit away from all electrical appliances and try
again.
L Another handset user tried to send phonebook items to
you but there was an error. Have the other user re-send
the items to you (page 30).
Error!!
L 8 handsets have already been registered to the base
unit. A previously deregistered handset number may
still be retained in the base unit. To register an
additional handset, erase the unnecessary handset
number using the base unit:
All handsets
registered.
Maximum is 8.
Press and hold {INTERCOM} until the IN USE indicator
flashes. i Press and hold the handset’s extension
number ({1} – {8}) that you want to cancel/delete from
the base unit until a beep sounds.
---Incomplete---
L The destination handset’s phonebook memory is full.
Erase unnecessary items from the destination
handset’s phonebook (page 29).
L The destination handset is out of area.
L The destination handset user may have pressed {C}
or {s}.
56
Useful Information
Display message
Cause/solution
Invalid
L There is no handset registered to the base unit
matching the extension number you entered.
L You selected your own extension number.
Invalid.
L The handset is not registered to the base unit. Register
Please register
to the base unit
the handset (page 54).
No items stored
L Your phonebook or redial list is empty.
No link to base.
Move closer to
base, try again.
L The handset has lost communication with the base unit.
Move closer to the base unit, and try again.
L Confirm that the base unit’s AC adaptor is plugged in.
L Raise the base unit antennas.
L The handset’s registration may have been canceled.
Re-register the handset (page 54).
Phonebook full
L There is no space to store new items in the phonebook.
Erase unnecessary items (page 29).
Please lift up
and try again.
L A handset button was pressed while the handset was
on the base unit or charger. Lift the handset and press
the button again.
System is busy.
Please try again
later.
L Other units are in use and the system is busy. Try again
later.
L Another user is listening to messages. Try again later.
57
Useful Information
Troubleshooting
General use
Problem
Cause/solution
The unit does not work.
L Make sure the battery is installed correctly and fully
charged (page 12).
L Check the connections (page 9–11).
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset has not been registered to the base unit.
Register the handset (page 54).
I cannot hear a dial tone.
L Confirm the telephone line cord is properly connected
(page 10).
L Disconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone service
provider.
Programmable settings
Problem
Cause/solution
I cannot program items.
L While another user is listening to messages or the
answering system is answering a call, you cannot
program items. Try again later.
While programming, the
handset starts to ring.
L A call is being received. Answer the call and start again
after hanging up.
Battery recharge
Problem
Cause/solution
I fully charged the battery,
but 3 continues to
flash, or 4 is
L Clean the charge contacts and charge again (page 13).
L The battery may need to be replaced with a new one
(page 12).
displayed.
The handset display is
blank.
L Confirm that the battery is properly installed.
L Fully charge the battery (page 13).
58
Useful Information
Making/answering calls, intercom
Problem
Cause/solution
L Move the handset and base unit away from other
Static is heard, sound
cuts in and out.
electrical appliances.
Interference from other
electrical units.
L Move closer to the base unit.
L Raise the base unit antennas.
L Turn on the clarity booster feature (page 25).
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
The handset and base
unit do not ring.
L The ringer volume is turned off. Adjust it (page 23, 38).
I cannot make a call.
L The dialing mode may be set incorrectly. Change the
setting (page 19).
L The base unit (including answering system) or another
handset is in use. Try again later.
I cannot redial by
pressing {REDIAL}.
L If the last number dialed was more than 48 digits long,
the number will not be redialed correctly. Dial the
number manually.
I cannot have a
conversation using the
headset.
L Make sure that an optional headset is connected
properly (page 55).
L If “SP-phone” is displayed on the handset, press {C}
to switch to the handset.
I cannot make long
distance calls.
L Make sure that you have long distance service.
I cannot page the
L The called handset is too far from the base unit.
handset or base unit.
L The called unit is in use. Try again later.
I cannot turn the clarity
booster on.
L Another handset is already using this feature.
59
Useful Information
Caller ID
Problem
Cause/solution
The handset does not
display the caller’s name
and/or phone number.
L You have not subscribed to Caller ID service. Contact
your telephone service provider to subscribe.
L If your base unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone jack, disconnect the base unit from
the equipment and plug the base unit directly into the
wall jack.
L If your base unit is connected to a telephone line with
DSL service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone service provider for
details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 32).
L If a call is being transferred to you, the caller information
is not displayed.
L Generally, caller information is displayed from the 2nd
ring.
The caller list/incoming
phone numbers are not
edited automatically.
L The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 37).
L You need to call back the edited number to activate
Caller ID number auto edit.
I cannot dial the phone
number edited in the
caller list.
L The phone number you dialed might have an incorrectly
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 33).
60
Useful Information
Problem
Cause/solution
The 2nd caller’s
information is not
displayed during an
outside call.
L In order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your
telephone service provider again to activate this
specific service, even if you already subscribed to both
Caller ID and Call Waiting with Caller ID services
(CWID).
Answering system
Problem
Cause/solution
I cannot listen to
messages from a remote
location.
L A touch tone phone is required for remote operation.
L Enter the remote code correctly (page 45).
L The answering system is off. Turn it on (page 46).
The unit does not record
new messages.
L The answering system is not turned on for the line you
wish to record messages from. Select the desired line
or both lines by pressing {LINE SELECT} repeatedly,
then turn the answering system on (page 40, 46).
L The recording time is set to “Greeting only”. Select
a different setting (page 47).
L The message memory is full. Erase unnecessary
messages (page 42).
L The answering system is activated for both lines, and
the 1st caller is leaving a voice message. The 2nd caller
cannot leave a message, but the caller information will
be stored (page 33).
L If you subscribe to the Voice Mail service, messages
are recorded by the telephone service provider not your
telephone (page 47).
I cannot operate the
answering system.
L Someone is operating the answering system.
L If someone is talking on a conference call, you cannot
operate the answering system. Try again later.
The message indicator
on the handset slowly
flashes in amber.
L New messages have been recorded. Listen to the new
messages (page 42, 43).
61
Useful Information
FCC and other information
This equipment complies with Part 68 of
the FCC rules and the requirements
adopted by the ACTA. On the bottom of
this equipment is a label that contains,
among other information, a product
identifier in the format US:ACJ----------.
If requested, this number must be
provided to the telephone company.
L Registration No
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the
telephone network, the telephone
company will notify you in advance that
temporary discontinuance of service may
be required. But if advance notice isn’t
practical, the telephone company will
notify the customer as soon as possible.
Also, you will be advised of your right to
file a complaint with the FCC if you
believe it is necessary.
............(found on the bottom of the unit)
L Ringer Equivalence No.
(REN).......0.2B
A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular
plug is provided with the product. It is
designed to be connected to a
The telephone company may make
changes in its facilities, equipment,
operations or procedures that could
affect the operation of the equipment. If
this happens the telephone company will
provide advance notice in order for you
to make necessary modifications to
maintain uninterrupted service.
compatible modular jack that is also
compliant.
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Servicenter or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone
company may request that you
disconnect the equipment until the
problem is resolved.
The REN is used to determine the
number of devices that may be
connected to a telephone line. Excessive
RENs on a telephone line may result in
the devices not ringing in response to an
incoming call. In most but not all areas,
the sum of RENs should not exceed five
(5.0). To be certain of the number of
devices that may be connected to a line,
as determined by the total RENs, contact
the local telephone company. For
products approved after July 23, 2001,
the REN for the product is part of the
product identifier that has the format
US:AAAEQ##TXXXX. The digits
Connection to party line service is
subject to state tariffs. Contact the state
public utility commission, public service
commission or corporation commission
for information.
If your home has specially wired alarm
equipment connected to the telephone
represented by ## are the REN without a
62
Useful Information
line, ensure the installation of this
equipment does not disable your alarm
equipment. If you have questions about
what will disable alarm equipment,
consult your telephone company or a
qualified installer.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
Any changes or modifications not
expressly approved by the party
responsible for compliance could void
the user's authority to operate this
device.
This equipment is hearing aid compatible
as defined by the FCC in 47 CFR Section
68.316.
NOTE:
When you hold the phone to your ear,
noise might be heard in your Hearing Aid.
Some Hearing Aids are not adequately
shielded from external RF (radio
frequency) energy. If noise occurs, use
an optional headset accessory or the
speakerphone option (if applicable) when
using this phone. Consult with your
audiologist or Hearing Aid manufacturer
about the availability of Hearing Aids
which provide adequate shielding to RF
energy commonly emitted by digital
devices.
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference in
a residential installation. This equipment
generates, uses, and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the
following measures:
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain
to the dispatcher the reason for the
call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet
on a circuit different from that to which
the receiver is connected.
– Consult the dealer or an experienced
radio/TV technician for help.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
63
Useful Information
Notice
Some cordless telephones operate at
frequencies that may cause interference
to nearby TVs and VCRs. To minimize or
prevent such interference, the base of the
cordless telephone should not be placed
near or on top of a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the
TV or VCR. This will often reduce, or
eliminate, interference.
FCC RF Exposure Warning:
The product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment. To comply with
FCC RF exposure requirements, the
base unit must be installed and operated
with its antenna located 20 cm (8 inches)
or more between antenna and all
person’s body (excluding extremities of
hands, wrist and feet). The handset may
be carried and operated with only the
optional specific belt-clip. Other non-
tested belt-clips or similar body-worn
accessories may not comply and must be
avoided. The product must not be
collocated or operated in conjunction with
any other antenna or transmitter.
64
Useful Information
Specifications
General
Operating environment
Frequency
5 °C – 40 °C (41 °F – 104 °F)
5.76 GHz – 5.84 GHz
Base unit
Dimensions
Approx. height 55 mm x width 230 mm x depth 140 mm
5
1
1
(2 / inches x 9 / inches x 5 / inches)
32
16
2
Mass (Weight)
Approx. 460 g (1.01 lb.)
Power consumption
Standby: Approx. 2.1 W
Maximum: Approx. 5.2 W
Power output
Power supply
200 mW (max.)
AC adaptor (120 V AC, 60 Hz)
Handset
Dimensions
Approx. height 156 mm x width 49 mm x depth 35 mm
1
15
3
(6 / inches x 1
/
inches x 1 / inches)
8
16
8
Mass (Weight)
Power output
Power supply
Approx. 150 g (0.33 lb.)
200 mW (max.)
Ni-MH battery (2.4 V, 830 mAh)
Charger
Dimensions
Approx. height 58 mm x width 87 mm x depth 95 mm
9
7
3
(2 / inches x 3 / inches x 3 / inches)
32
16
4
Mass (Weight)
Approx. 90 g (0.20 lb.)
Power consumption
Standby: Approx. 1.1 W
Maximum: Approx. 3.4 W
Power supply
Note:
AC adaptor (120 V AC, 60 Hz)
L Design and specifications are subject to change without notice.
L The illustrations in these instructions may vary slightly from the actual product.
65
Useful Information
Customer services
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or
Servicenter; purchase Parts and Accessories; or make Customer Service and
Literature requests by visiting our Web Site at:
or, contact us via the web at:
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic
Products by visiting our Web Site at:
or, send your request by E-mail to:
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal
Checks)
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
66
Useful Information
Warranty
PANASONIC CONSUMER
ELECTRONICS COMPANY, DIVISION
OF PANASONIC CORPORATION OF
NORTH AMERICA
PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park,
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
One Panasonic Way,
Secaucus, New Jersey 07094
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period
indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished product. The decision
to repair or replace will be made by the warrantor.
Parts
Labor
One (1) Year
One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During
the “Parts” Limited Warranty period, there will be no charge for parts. You must
mail-in your product prepaid during the Limited Warranty period. This Limited
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts
(cabinet). This Limited Warranty only applies to products purchased and serviced in
the United States or Puerto Rico. This Limited Warranty is extended only to the
original purchaser and only covers products purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product
prepaid to:
Panasonic Services Company Customer Servicenter
4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product
please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).
When shipping the unit carefully pack, include all accessories, and send it prepaid,
adequately insured and preferably in the original carton. Include a letter detailing
the complaint and provide a day time phone number where you can be reached.
67
Useful Information
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
The Limited Warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by the warrantor,
or failures which result from accidents, misuse, abuse, neglect, bug infestation,
mishandling, misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance, power line surge,
lightning damage, modification, introduction of sand, humidity or liquids,
commercial use such as hotel, office, restaurant, or other business or rental use of
the product, or service by anyone other than a Factory Servicenter or other
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED
WARRANTY. (As examples, this excludes damages for lost time, lost calls or
messages, cost of having someone remove or re-install an installed unit if
applicable, travel to and from the servicer. The items listed are not exclusive, but
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from state to state. If a problem with this product develops during or
after the Limited Warranty period, you may contact your dealer or Servicenter. If the
problem is not handled to your satisfaction, then write to the warrantor’s Consumer
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
68
Index
Display
Contrast: 37
Language: 19
Index
A Answering calls: 23
Answering system
E
F
Error messages: 56
Flash: 25
Erasing messages: 42, 43, 46
Listening to messages: 42, 43
Turning on/off: 40, 44, 46
Auto talk: 23
Flash time: 39
G Greeting message: 41
H Handset locator: 49
Headset, optional: 55
Hold: 24
B Battery
Charge: 13
Installation: 12
Level: 13
Performance: 14
Replacement: 12
Belt clip: 5, 55
Booster (Clarity booster): 25
I
Installation
Base unit: 9
Handset: 12
Intercom: 49
Interrupt tone: 37
K Key tone: 37
Line selection: 20
L
C Call screening: 40
Call share: 26
M Making calls: 21
MEMO: 44
Call Waiting: 25
Call Waiting Caller ID: 32
Caller ID edit: 33
Caller ID number auto edit: 34
Caller ID service: 32
Caller list
Memory capacity (message
recording): 40
Message alert: 48
Missed calls: 32
Mute: 25
Calling back: 33
Editing: 33
Erasing: 34
Storing: 34
Viewing: 33
N Navigator key: 16
P
Pause: 28, 31
Phonebook: 28
Phonebook copy: 30
Power failure: 9
Privacy feature: 26
Pulse service: 25
Chain dial: 30
CID (Caller ID): 33
Conference calls: 51
Connections
AC adaptor: 9, 12
Noise filter: 11
R Recording time: 47
Redial list: 21
Registration: 54
Remote code: 48
Remote operation: 45
Ring count: 47
Ringer off
Telephone line cord: 10, 11
D Date and time: 19
Deregistration: 54, 56
Dialing mode: 19
Base unit: 23
Handset: 23, 38
69
Index
Ringer tone
Base unit: 38
Handset: 38
Room monitor: 53
Rotary service: 25
S
T
Speed dialer: 31
SP-phone: 21, 22
Toll saver: 47
Tone service: 25
Transferring calls: 50
Troubleshooting: 58
TTY: 5, 55, 66
V
VE (Voice Enhancer): 26
Voice guidance: 43, 45
Volume
Base unit ringer: 23
Base unit speaker: 22
Handset receiver: 21
Handset ringer: 38
Handset speaker: 21
W Wall-mounting: 5, 55
Charger: 14
Warranty: 67
70
If you need assistance with setup or operation
3 Call us at: 1-800-211-PANA (1-800-211-7262)
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
When you ship the product
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom, to the outside of the carton.
L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and
adequately insured.
L Do not send your unit to Panasonic Consumer Electronics Company listed below or to
executive or regional sales offices. These locations do not repair consumer products.
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is prohibited
without the written consent of Panasonic Communications Co., Ltd.
© 2006 Panasonic Communications Co., Ltd. All Rights Reserved.
PQQX15231YA DM0406PM1046
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