Oki Fax 5780 User Manual

T.37  
Option Guide  
P/N 59338802  
Contents  
T.37 Internet Fax .................................................6  
Overview ............................................................................... 6  
Operation Overview (End User) .......................................... 7  
Information Provided ....................................................... 7  
General Conditions .......................................................... 7  
Internet Fax Transmission ................................................ 8  
Internet Fax Reception ................................................... 10  
Accessing Network Settings ........................................... 11  
Information Provided ........................................................ 13  
User’s Guide .................................................................... 13  
Warranty Document ........................................................ 13  
Option Guides................................................................. 14  
OKILAN 7100e+ User’s Guide ....................................... 15  
Software Utilities CD-ROM ............................................ 15  
Components of an Internet Fax......................................... 16  
Header ............................................................................. 16  
E-mail (body text)........................................................... 16  
Attachment(s): TIFF or PDF ........................................... 16  
What Your T.37 Internet Fax Machine Can Do................. 17  
Helpful Hints (T.37) ............................................................. 18  
PSTN Faxing vs. Internet Faxing ................................... 18  
Internet Fax ..................................................................... 18  
Status of Server ............................................................... 19  
Backup / Archive (Network Scan) .................................. 19  
Operation Overview ............................................................ 20  
Installation ...................................................................... 20  
Setup ............................................................................... 20  
Customization ................................................................ 20  
LAN Topologies and Operating Systems.......................... 21  
LAN ................................................................................ 21  
Network Print Protocols.................................................. 21  
Internet Fax Protocols..................................................... 21  
Management Protocols ................................................... 21  
Set Up (on a Network) ......................................................... 22  
Identifying Current Settings ............................................. 22  
Settings Stored on the Fax Machine .............................. 22  
Settings Recorded on the Network Card ........................ 23  
Network Card Manual ....................................................... 24  
7100e+ User’s Guide ....................................................... 24  
T.37 Option Guide: English  
3
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Settings Stored on the Fax Machine ................................. 25  
General Information........................................................ 25  
Accessing Settings .......................................................... 25  
List of User Functions (Network Settings) ........................ 26  
Sender ID (e-mail)  
Viewing TIFF Files ......................................................... 67  
Viewing PDF Files .......................................................... 67  
Receiving Internet Faxes .................................................. 68  
Automatic Reception ..................................................... 69  
Manual Reception .......................................................... 69  
Receiving TIFF files ......................................................... 70  
Restrictions ..................................................................... 70  
Receiving e-mails (Body Text) ......................................... 72  
Printing e-mails .............................................................. 72  
Gateway Services (Forwarding) ........................................... 73  
POP Gateway Forwarding ................................................. 73  
Example of POP Gateway Forwarding ........................... 74  
Answer Mode Forwarding ................................................. 75  
SMTP ................................................................................ 75  
E-mails to a Fax Number ................................................ 75  
SMTP General Information ............................................ 76  
SMTP Example ............................................................... 76  
SMTP Image Restrictions ............................................... 76  
SMTP Telephone Number Restrictions .......................... 76  
SMTP MailAddress Format............................................ 77  
SMTP Domain Name Restrictions .................................. 77  
SMTP: How it Works ..................................................... 78  
SMTP Mail Server Settings for E-mail-to-FAX Gateway  
Service ............................................................................ 79  
Relay ................................................................................. 84  
Faxes to an e-mail Address ............................................. 84  
User Function 90 ............................................................ 32  
Changing Settings ............................................................ 46  
Settings Changed Only by Using the Web Page ............ 47  
Settings Changed by Using the Web Page or the Menu 47  
Settings Changed Only by Using OKIVIEW 32 ............ 48  
Using the OKILAN 7100e+ Web Page ........................... 49  
Using OKIVIEW 32 ........................................................ 52  
Customization ..................................................................... 56  
Programming e-mailAddresses ......................................... 56  
Confirming e-mailAddress Programming ...................... 58  
E-mail Address Restrictions............................................ 58  
Using Internet Fax ............................................................... 59  
Sending a Document ......................................................... 59  
General Information........................................................ 59  
Stopping a Transmission ................................................ 59  
How to Send a Document ............................................... 60  
Sending to a Pre-programmed E-mail............................. 61  
Sending to a Non-Programmed E-mail ........................... 64  
Limitations and Suggestions .......................................... 64  
TIFF or PDF Format........................................................... 65  
General Information........................................................ 65  
Text Attachment ............................................................. 66  
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OKIFAX 5780/5980  
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Network Scanner ................................................................. 86  
Example .......................................................................... 86  
How it Works .................................................................. 86  
Image Resolution ........................................................... 87  
Sender ID (EMAIL) ......................................................... 87  
Network Printing ................................................................. 88  
Printing Documents .......................................................... 88  
Printing on Transparencies ............................................. 88  
Operating Systems ............................................................ 89  
NetWare .......................................................................... 89  
Windows NT 4.0 and Windows 2000 ............................. 89  
Windows 95/98 ............................................................... 90  
Other Operating Systems ................................................ 91  
Configuring from Network Utilities ............................... 91  
Configuration.................................................................... 92  
Settings ........................................................................... 93  
User Functions ................................................................ 93  
Banner Output ................................................................... 95  
Problem Solving .................................................................. 96  
End User ............................................................................ 96  
Option Board Error ......................................................... 96  
LAN Data Error ............................................................... 96  
Network Problem ............................................................ 96  
NetworkAdministrator ...................................................... 97  
Service Codes ................................................................. 97  
SMTP Error Codes .......................................................... 97  
SMTP Protocol Error Codes ........................................... 99  
POP3 Communication Errors ....................................... 100  
Transmission Troubleshooting ....................................... 102  
Reception Troubleshooting ............................................ 103  
E-mail-to-Fax Troubleshooting ...................................... 106  
SMTP ............................................................................ 106  
POP ............................................................................... 108  
General .......................................................................... 109  
Printing Troubleshooting ............................................... 114  
T.37 Option Guide: English  
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T.37 Internet Fax  
Overview  
Operation Overview (End User)  
T.37 Internet Fax is an easy-to-use feature that is difficult to  
explain.  
This section should be used as a quick-reference for using the  
your T.37 Internet Fax.  
This overview has several sections to help you understand  
T.37 Internet Fax.  
This section does not provide detailed explanations of  
features or settings. Other sections provide these details.  
·
·
·
·
Operation Overview (End User)  
Information Provided  
Components of an Internet Fax  
What Your T.37 Internet Fax Machine Can Do  
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OKIFAX 5780/5980  
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Operation Overview (End User)  
Information Provided  
To make a LAN connection, the following information must  
be configured on this machine. Ask your network  
administrator about these settings.  
The following items provide the information you will need to  
use your fax machine.  
·
·
·
·
·
User’s Guide  
·
·
·
an IPAddress  
SubnetMask  
Warranty Document  
Option Guide(s)  
Default Gateway  
OKILAN 7100e+ User’s Guide  
Software Utilities CD-ROM  
If the LAN uses a DHCP server, it is not necessary to  
configure these settings as the server will do it automatically.  
Internet Fax settings can be configured either using the  
network tool or on the machine itself, but DHCP settings are  
supported by the network tool only.  
General Conditions  
To use Internet Fax,  
After setting the correct IP Address, SubnetMask and Default  
Gateway, configure the machine for Internet Fax  
transmission/reception.  
·
·
a Network Card must be installed in the machine  
the machine must be connected to a LAN  
The Network Card for this machine can be connected to a  
·
10 BaseT  
or  
100baseTX LAN.  
·
T.37 Option Guide: English  
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Internet Fax Transmission  
General Information  
These settings are similar to those of popular mail clients  
such as Netscape Messenger, Outlook and Eudora.  
To send an Internet Fax message, you need a mail server from  
which to send e-mail.  
You can start transmission when these settings have been  
configured.  
Please consult your network administrator about the settings  
listed below, which are required in order to make a  
connection to the mail server.  
To send a fax, place a document on the machine and press the  
one-touch button on which the e-mail address of the recipient  
has been registered; the document will be scanned into  
memory and before transmission.  
·
·
·
·
SMTP ServerAddress / Name  
DNS Server’s IPAddress  
Host Name  
The data will be converted into a TIFF file and sent to the  
recipient.  
e-mailAddress  
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OKIFAX 5780/5980  
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SMTP Server Address / Name  
Host Name  
Enter the SMTP server name or IPAddress.  
Enter the host name of this machine.  
If entering the server’s IPAddress, be sure to type the dots  
(full-stops) dividing the numbers.  
If you do not know the host name, enter the e-mail address of  
this machine instead.  
Example: 192.168.1.1  
E-mail Address  
You may enter a server name only if a DNS server has been  
configured.  
Enter the e-mail address assigned to this machine.  
DNS Server’s IP ADDRESS  
This setting is not required if the SMTP server has been  
specified by its IPADDRESS.  
ADNS server can convert a server name into an IPADDRESS.  
T.37 Option Guide: English  
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Internet Fax Reception  
General Information  
The machine is ready to receive Internet Fax messages when  
these settings have been configured.  
To receive an Internet Fax message, you need a mail server  
for sending e-mail.  
To receive a fax message, the machine will access the server  
automatically at regular intervals according to the POP  
Interval Time setting.  
Please consult your network administrator about the settings  
listed below, which are required in order to make a  
connection to the mail server.  
If there is mail, the machine will print it out automatically.  
This machine only receives TIFF files and text-format mail.  
It cannot receive files in other formats (such as Word, Excel,  
and certain formats of TIFF files).  
·
·
·
·
POPServerAddress / Name  
DNS Server’s IPAddress  
POP Server User Name  
POP Server Password  
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OKIFAX 5780/5980  
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POP Server Address / Name  
Accessing Network Settings  
Enter the POP server name or IPAddress.  
From the Fax Machine Front Panel  
When entering the server’s IPAddress, be sure to enter the  
dots (full-stops) dividing the numbers.  
1
2
Press Menu/Exit to enter the menu.  
Example: 192.168.1.1  
Using the numeric keypad, enter the User Function  
Number (see the following list).  
You may enter a server name only if a DNS server has been  
configured.  
3
4
5
6
Press oruntil the desired setting is selected.  
Press Enter to access the selections for the setting.  
Key in or select the desired information.  
Press Menu/Exit to enter the menu.  
DNS Server’s IP Address  
This setting is not required if the POP server has been  
specified by its IPADDRESS.  
ADNS server can convert a server name into an IPADDRESS.  
POP Server User Name  
Enter the user name assigned to this machine for accessing  
the POPserver.  
POP Server Password  
Enter the password assigned to this machine for accessing the  
POPserver.  
T.37 Option Guide: English  
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List of Settings  
User Function 98  
1: IPADDRESS  
Network Settings  
User Function 80  
User Function 81  
User Function 82  
User Function 83  
User Function 84  
User Function 85  
User Function 86  
User Function 87  
User Function 88  
User Function 89  
Auto Tray Switch  
Paper Size Check  
LAN Print T.O.  
POP Interval  
2: SUBNETMASK  
3: DEFAULTGATEWAY  
4: SMTP SERVER NAME  
5: POP SERVER NAME  
6: POP USER ID  
Delete POP Message  
Time Between GMT  
Text Print  
7: POPPASSWORD  
8: DNS P .SRVADDRESS  
9: DNS S .SRVADDRESS  
10: HOST NAME  
Header Print  
Coding Mode  
Extra Fine Mode *  
11: FAX E-mailAddress  
12: DSN  
* Available ONLY when 600 dpi option is installed  
User Function 90  
IFAX Sender ID  
Domain Name  
13: NIC INITIALIZE  
User Function 91  
User Function 92  
User Function 93  
User Function 94  
User Function 95  
User Function 96  
User Function 97  
Return Receipt  
Receipt Format  
Send File Format  
POP GW Setting  
GW Forward Text  
Send Notification  
12  
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Information Provided  
User’s Guide  
The following items provide the information you will need to  
use your fax machine.  
The User’s Guide provides the information common to all  
configurations.  
·
·
·
·
·
User’s Guide  
Warranty Document  
Option Guide(s)  
Warranty Document  
The Warranty Document provides the warranty, service and  
support, and Material Safety Data Sheet information for this  
product series.  
OKILAN 7100e+ User’s Guide  
Software Utilities CD-ROM  
Each item is explained below.  
T.37 Option Guide: English  
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Option Guides  
Dual Line  
The Option Guides provide the information unique to each  
option of the product series.  
This guide provides the information unique to the Dual  
Line configuration of the product series.  
One Option Guide covers four of the available options:  
!
T.37 Internet Fax  
Second Paper Tray  
MemoryOptions  
OKI HRS600 [600 dpi Transmission]  
Handset  
This guide provides the information unique to the T.37  
Internet Fax configuration of the product series.  
There are two versions of the T.37 Option Guide.  
One is for the OKIFAX 5750/5950 series machines.  
One is for the OKIFAX 5780/5980 series machines.  
Second Paper Tray  
!
This section provides the information about the second  
paper tray option for the product series.  
Memory Options  
This section provides the information about the memory  
options for the product series.  
OKI HRS600 (600 dpi Transmission)  
This section provides the information about the 600 dpi  
Transmission option for the product series.  
Handset  
This section provides the information about the handset  
option for the product series.  
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OKIFAX 5780/5980  
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OKILAN 7100e+ User’s Guide  
Network Print Driver  
The OKILAN 7100e+ User’s Guide provides the information  
about the network card used with this product series.  
The Network Print Driver enables network printing from your  
fax machine.  
Software Utilities CD-ROM  
The Network Print Driver supports only network  
!
printing. Network faxing is not supported. You can print  
and fax locally through the parallel port using a print  
driver supplied with Unimessage Pro.  
The Software Utilities CD-ROM includes the following  
software:  
·
·
·
·
OKIVIEW 32  
LPRAdd Port/Pop up Monitor Utility  
The LPR Add Port/Pop up Monitor Utility enables printing  
from a Windows 95, 98 or NT server. LPR Add Port/Pop up  
Monitor provides you with bi-directional communication  
over a network.  
Network Print Driver  
LPR Add Port/Pop up Monitor Utility  
Internet - Fax Utility  
Internet - Fax Utility  
Each item is explained below.  
The Internet - Fax Utility acts as a print driver. However,  
instead of printing your document, this utility converts your  
document to a TIFF file and automatically attaches it to an  
e-mail. You can then send this e-mail with a TIFF attachment  
to a T.37 machine.  
OKIVIEW 32  
The OKIVIEW 32 Utility provides a simple, quick way of  
configuring and maintaining Oki network printers on a  
Novell network. The main screen contains the OKIVIEW  
Printer List of network printers. The main screen also  
provides the starting point to select and manage print devices  
from your PC on the network.  
T.37 Option Guide: English  
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Components of an Internet Fax  
E-mail (body text)  
A fax sent over the Internet has three components.  
The e-mail is the body text (e-mail message).  
·
·
·
Header  
Attachment(s): TIFF or PDF  
e-mail (body text)  
Attachment(s): TIFF or PDF  
The attachment(s) are the “fax” part of the Internet Fax.  
Your ability to receive, view, or print these components will  
vary according to the settings of different functions.  
The content of the attachments (TIFF or PDF) is determined  
by the end user.  
PDF isn’t supported by the T.37 standards. Therefore,  
you cannot send an attached PDF file to T.37 Internet  
fax units.  
Header  
!
The header includes  
·
all routing information for the path your Internet Fax  
followed from the time it was sent to the time it was  
received.  
TIFF files (Simple Mode) must be used for attachments  
or you cannot successfully send to a T.37 Internet fax  
unit.  
·
the To, From, and Date information.  
The header may include RE: (Subject) information.  
The header is automatically generated as part of the Internet  
Faxing process.  
The header defines the format for attachments.  
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OKIFAX 5780/5980  
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What Your T.37 Internet Fax Machine Can  
Do  
Important!  
T.37 Internet Fax is a feature with many capabilities.  
This unit can  
!
Internet faxes differ from traditional faxes in these  
ways:  
·
send and receive faxes via a Public Switched  
Telephone Network (PSTN)  
Although your OKIFAX has security features, faxes sent  
over the Internet are more vulnerable to interception  
than faxes sent over the PSTN.  
·
·
·
·
·
send and receive faxes via the Internet  
print via a Local Area Network (LAN)  
act as a network scanner  
act as a Gateway service  
act as a convenience copier  
T.37 Option Guide: English  
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Helpful Hints (T.37)  
PSTN Faxing vs. Internet Faxing  
Your fax machine has many features and capabilities that will  
help you  
PSTN Faxing is fax communication conducted via telephone  
lines. You are probably familiar with PSTN faxing. PSTN  
Faxing requires telephone numbers and telephone lines.  
·
·
·
operate the machine  
save money  
Internet Faxing is fax communication conducted via the  
Internet. It resembles e-mail communications more than it  
does PSTN faxing. Internet Faxing requires e-mail addresses,  
mail servers, Internet connections, and fax machines capable  
of Internet Faxing.  
save time  
“Help and Helpful Hints” in the User’s Guide summarizes the  
features and capabilities directly connected to saving money  
and time.  
“Helpful Hints (T.37)” provides tips that help you use your  
T.37 Internet Fax to its fullest.  
Internet Fax  
Internet Fax is a term with several meanings, depending on  
context.  
Internet Fax can mean  
·
·
·
fax communication conducted via the Internet.  
a fax machine capable of Internet Faxing.  
the document (fax) sent via the Internet.  
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OKIFAX 5780/5980  
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Status of Server  
Backup / Archive (Network Scan)  
Internet Faxing is conducted over the Internet via network  
servers.  
You can use your fax machine to create digital versions of  
documents you only have in hardcopy form.  
If the servers are down, running slowly, or experiencing other  
problems, Internet Faxing will be adversely affected.  
To do this, send the document as an Internet Fax to your e-  
mail address. When the document is scanned, a TIFF or PDF  
version of the document is created. By sending it to yourself,  
you will have a digital version of the hardcopy document.  
You can then use various software packages to work with the  
digital (TIFF or PDF) version. An example of such a software  
package is an Optical Character Recognition (OCR) package  
T.37 Option Guide: English  
19  
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Operation Overview  
Installation  
Before the machine is used, three processes must be  
completed.  
Installation covers the physical procedures, such as removing  
the unit from the shipping packaging, connecting the power,  
telephone, and network lines, installing consumables.  
·
·
·
Installation  
Setup  
Installation may be performed by anyone.  
Customization  
Refer to “Installation” in the User’s Guide for more  
information.  
Installation and setup requirements may vary from  
system to system.  
!
Setup  
Setup covers the network installation procedures, such as  
establishing the IP Addresses and configuring the network  
card.  
A network administrator will perform setup.  
Customization  
Customization covers the programming procedures, such as  
One-Touch keys, machine settings, and network settings.  
You can perform some of the customization procedures.  
Others must be performed by a network administrator.  
20  
OKIFAX 5780/5980  
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LAN Topologies and Operating Systems  
Listed below are the LAN topologies and operating systems  
supported by your fax machine.  
Network Print Protocols  
LAN  
TCP/IP  
10base-T Ethernet  
IPX/SPX  
NetBEUI  
100base-TX Ethernet (Fast Ethernet)  
Operating systems supported by the printer driver:  
Windows 95  
Internet Fax Protocols  
Windows NT 4.0  
TCP/IP  
SMTP  
POP3  
DNS  
Windows 2000  
NetWare 3.x  
NetWare 4.x  
NetWare 5.x  
When printing, Macintosh and UNIX are not supported.  
Management Protocols  
!
SNMP  
MIB  
T.37 Option Guide: English  
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Set Up (on a Network)  
Settings Stored on the Fax Machine  
Identifying Current Settings  
The Configuration Report lists the current settings of the  
facsimile machine.  
When your fax machine is setup on a network, settings for the  
machine are located in two places.  
Printing the Configuration Report  
·
·
settings stored on the fax machine  
settings recorded on the network card  
1
2
3
Press Menu/Exit to enter the menu.  
Pressorto select Report Print. Press Enter.  
Press oruntil the report you want appears on the  
display. Press Enter.  
4
Print all the reports you want, then press Menu/Exit to  
return to standby mode.  
22  
OKIFAX 5780/5980  
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Settings Recorded on the Network Card  
There are two ways to print a report of the settings recorded  
on the network card.  
Using the Fax Machine’s Menu  
The Configuration Report lists the current settings of the  
facsimile machine.  
·
using the fax machine’s menu:  
print the NIC Configuration Report or the  
NIC Information Report  
Printing the NIC Configuration Report or  
the NIC Information Report  
·
pressing a button on the network card  
1
2
3
Press Menu/Exit to enter the menu.  
Press orto select Report Print. Press Enter.  
Press oruntil the report you want appears on the  
display. Press Enter.  
4
Print all the reports you want, then press Menu/Exit to  
return to standby mode.  
T.37 Option Guide: English  
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Using the Button on the Network Card  
Network Card Manual  
7100e+ User’s Guide  
Some Network Cards may not have a black button.  
!
The 7100e+ User’s Guide, which is supplied with the  
optional network card, explains how to use the Network  
Card.  
If yours does not, refer to the previous section, “Using  
the Fax Machine’s Menu.”  
1
Press the black button on the network card for three  
seconds.  
The 7100e+ User’s Guide describes the installation of a  
network card in an LED printer. Some of the operations in  
the 7100e+ User’s Guide do not apply to your facsimile  
machine.  
2
3
Release the button.  
Two reports print.  
one report is similar to the NIC Information Report  
(generated through the menu)  
The 7100e+ User’s Guide does not explain the functions of  
Internet Fax.  
one report is the network card self-diagnostic report  
The 7100e+ User’s Guide does explain the Network Card  
settings for Network Print. These settings apply to your  
machine.  
If you turn the power on while pressing this button  
down, the Network Card will initialize its settings.  
!
24  
OKIFAX 5780/5980  
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Settings Stored on the Fax Machine  
Accessing Settings  
General Information  
1
2
Press Menu/Exit to enter the menu.  
User Functions 80 to 98 are reserved for network settings.  
User Functions 80 to 82 are for network printing.  
Press oruntil Setup appears on the display.  
Press Enter.  
User Functions 83 to 98 are for faxing using the Internet.  
3
4
Press oruntil LANOPTIONS appears on the display.  
Press Enter.  
User Function 98, Network Settings, is used to configure the  
network card. Network settings can also be changed over a  
network, using various tools.  
Press oruntil the desired setting (user function)  
appears on the display.  
If your network card cannot fax using the Internet,  
!
!
User Functions 83 to 98 will not display.  
You must work with your network administrator to  
determine the correct information for many of the  
settings.  
T.37 Option Guide: English  
25  
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List of User Functions (Network Settings)  
Explanations of each user function follow this list.  
User Function 98  
1: IPADDRESS  
Network Settings  
User Function 80  
User Function 81  
User Function 82  
User Function 83  
User Function 84  
User Function 85  
User Function 86  
User Function 87  
User Function 88  
User Function 89  
Auto Tray Switch  
Paper Size Check  
LAN Print T.O.  
POP Interval  
2: SUBNETMASK  
3: DEFAULTGATEWAY  
4: SMTP SERVER NAME  
5: POP SERVER NAME  
6: POP USER ID  
Delete POP Message  
Time Between GMT  
Text Print  
7: POPPASSWORD  
8: DNS P .SRVADDRESS  
9: DNS S .SRVADDRESS  
10: HOST NAME  
Header Print  
Coding Mode  
Extra Fine Mode *  
11: FAX E-mailAddress  
12: DSN  
* Available ONLY when 600 dpi option is installed  
User Function 90  
Sender ID (email)  
Domain Name  
13: NIC INITIALIZE  
User Function 91  
User Function 92  
User Function 93  
User Function 94  
User Function 95  
User Function 96  
User Function 97  
Return Receipt  
Receipt Format  
Send File Format  
POP GW Setting  
GW Forward Text  
Send Notification  
26  
OKIFAX 5780/5980  
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Auto Tray Switch  
User Function 80  
Paper Size Check  
User Function 81  
Settings are: ON or OFF  
Default is: OFF.  
Settings are: ON or OFF  
Default is: ON.  
Set to ON  
When Auto Tray Switch is set to ON, your fax machine will  
use paper from another tray when paper runs out in one tray.  
If Paper Size Check is set to ON, an alarm displays when  
the paper size specified from the PC does not match the  
paper size specified for the tray of the fax machine.  
The optional second tray must be installed for this to  
!
function.  
When this alarm is displayed, put the correct size of  
paper in the specified tray.  
The same size paper must be installed in both trays.  
Printing begins when the tray is closed.  
After printing,  
·
set the same paper as configured for the tray  
or  
·
change the tray configuration to the correct paper  
size.  
Set to OFF  
If Paper Size Check is set to OFF, printing occurs even if  
the PC-specified and Paper Tray paper sizes don’t match.  
T.37 Option Guide: English  
27  
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LAN Print T.O.  
POP Interval  
User Function 82  
User Function 83  
It is impossible to judge whether printing data is not being  
transmitted due to network delay or the end of the data  
stream. This time-out configuration allows the device to  
cancel a print job when no printing data can be found after a  
specified time has elapsed since the last data was submitted.  
Use this to set the interval between POP receptions.  
If daily is selected, four slots (fields) are available for  
programming.  
·
Each slot (field) can can be programmed with a  
different time  
Do not change the default configuration unless it is  
absolutely necessary.  
or  
Settings are: 5 sec., 30 sec., 5 min.  
Default Setting is: 30 sec.  
·
Times can be programmed into the slots (beginning  
with Field 1) and the remaining slots can be left  
blank.  
Available settings are  
Off, 1 min., 5 min., 10 min., 30 min., 60 min., Daily  
The default setting is 5 minutes.  
28  
OKIFAX 5780/5980  
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Delete POP Message  
User Function 84  
To correct this error  
Use this to determine how the received e-mails are deleted  
from the mail server.  
Have the network administrator delete the received e-mails  
(mail data) on the mail server.  
If this user function is set to OFF, received e-mails remain on  
the POP server until the Network Administrator deletes them.  
Make sure there is no mail.  
Activate the POP reception on your fax machine.  
Available settings are:  
This procedure will erase the log of the 50 previous  
communications.  
OFF:  
Do not delete mail  
TYPE1: Delete only the mail your fax machine can  
print  
To prevent this error  
If automatic POP reception is carried out while there is no  
mail, the log will also be erased.  
TYPE2: Delete all mail  
The default setting is Type 2.  
50 Communications Limit  
Regularly delete the received e-mails from the mail server,  
keeping the number of records on the log below 50.  
Your fax machine maintains a log of up to 50  
communications.  
This log prevents repeat receptions of any messages that  
have already been read.  
However, if there are more than 50 messages on the server,  
you may experience errors.  
Your fax machine will receive and print e-mails, but the log  
will not be correct.  
T.37 Option Guide: English  
29  
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Time Between GMT  
User Function 85  
Text Print  
User Function 86  
GMT is Greenwich Mean Time.  
This function determines if the body text of an e-mail is  
printed.  
Use this function to set the difference between your  
machine’s local time and GMT.  
If this function is set to ON, the text in e-mail is printed.  
Available settings are: ON and OFF  
This value must be entered correctly, or e-mail headers will  
be wrong.  
The default setting is ON.  
If you need help in determining the difference between your  
time and GMT, a good reference website may be found at  
Only US-ASCII characters will print.  
!
Any characters that cannot be printed are shown as  
spaces.  
http://greenwichmeantime.com  
Available settings are: 12 to -12, in one-hour increments.  
The default setting is 0.  
Text may not be printed or come out garbled, depending  
on the mail client used.  
In the United States, the difference is always a negative  
!
value.  
Example:  
East Coast Standard Time is -5.  
30  
OKIFAX 5780/5980  
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Header Print  
Coding Mode  
User Function 87  
User Function 88  
This function determines how the e-mail header is printed.  
This function determines the coding mode for the TIFF file  
images sent by Internet Facsimile.  
Text Print (User Function 86) must be ON for this setting  
(Header Print) to be valid.  
Available settings are: MH, MR, MMR.  
Compression Rates:  
Available settings are: OFF, TYPE1, and TYPE2  
OFF: Header does not print. The message and any TIFF  
attachments print.  
MH  
low  
MR  
medium  
high  
TYPE1: SUBJECT/FROM/TO information prints.  
MMR  
TYPE2: All header information prints. This information  
includes all routing and server information.  
The default setting is MH.  
Often, other manufacturersInternet Fax products  
The default setting is TYPE1.  
!
support only MH.  
T.37 Option Guide: English  
31  
|
Extra Fine Mode  
User Function 89  
Sender ID (e-mail)  
User Function 90  
This function determines the scan resolution of the EX.FINE  
mode for Internet Faxing.  
This function determines if the sender ID is included with  
images scanned by the Internet Fax.  
Available settings are: 300 dpi or 600 dpi.  
The default setting is 300 dpi.  
Available settings are: ON or OFF.  
The default setting is ON.  
If you want to use 600 dpi scan resolution, the OKI  
The setting for this function always applies when using  
!
HRS600 (600 dpi TX) option (8 MB RAM) must be  
installed.  
!
Internet Fax.  
The Sender ID (User Function 90) is independent from  
Sender ID On/Off (User Function 23). User Function  
23, Sender ID On/Off is for G3 transmissions.  
If you are using your fax as a scanner, turn this setting  
off. This prevents the sender ID data from appearing in  
scanned images.  
32  
OKIFAX 5780/5980  
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Domain Name  
Domain Name Restrictions  
User Function 91  
·
·
·
Up to five (5) domain names may be registered.  
This function is only used when setting up your fax machine  
as a gateway for relay fax. This is also known as an off-ramp.  
Each domain name may be up to 64-characters long.  
This setting is required when forwarding e-mail received by  
SMTP to PSTN/ISDN.  
When a SMTP reception request is received, the e-mail  
will be received only if the sender’s domain name  
matches one of the registered domain names. If there is  
no match, your fax machine assumes that the e-mail  
cannot be received. Reception does not occur.  
Data is received only from the registered (programmed)  
domain names.  
Example  
If you register network.com, only the e-mail from  
domain network.com or its sub-domain will be received  
and forwarded.  
·
You may use Latin letters, numbers and symbols while  
registering the domain name.  
To enter symbols, use either one-touch key 20 or key “0”  
of the numeric ten-key pad.  
Domain Name (User Function 91), is only used when  
setting up your fax machine as a gateway for relay fax.  
The symbols that can be used are:  
!
! # & ’ ( ) * + , - . / : ; = ? · @ ? ” _ % ~  
The “~” (tilde) symbol will appear on the display as “-1”.  
Both uppercase and lowercase letters can be used.  
To change the case, press the CAPS key  
(one-touch key 31).  
T.37 Option Guide: English  
33  
|
Return Receipt  
User Function 92  
When User Function 92, Return Receipt is set to ON,  
you will receive a notification when the recipient of  
your message opens it.  
Some mail clients and Internet Fax products currently  
on the market cannot receive this MDN format  
correctly.  
!
!
!
The recipient MUST HAVE a mail program that uses  
the Message Disposition Notification (MDN) standard.  
MDN vs. DSN  
MDN = Message Disposition Notification  
DSN = Delivery Status Notification  
Netscape Messenger, Eudora Pro, and the OKIFAX  
5750/5950 and 5780/5980 Series Facsimile Machines  
support MDN.  
MDN: you receive a confirmation that your message  
was received by the destination mail server.  
When User Function 98, Network Settings, Item 12,  
Delivery Service Notification (DSN) is set to ON, you  
will receive a notification when your message arrives at  
the recipient’s inbox on the mail server.  
!
!
DSN: you receive a confirmation that your message was  
opened by the person you sent it to (the recipient).  
The recipient’s server must support the Delivery Service  
Notification (DSN) standard.  
All systems involved in the communication must support  
MDN and DSN.  
Your machine always returns an MDN to anyone  
sending mail with an MDN request, regardless of the  
setting for User Function 92: Return Receipt.  
34  
OKIFAX 5780/5980  
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The setting for User Function 92: Return Receipt does  
not affect the Error MDN message.  
If MDN is set to ON, a confirmation is returned if the  
recipient is  
!
!
·
an Internet Fax machine  
or  
An Error MDN will be returned to the sender if  
·
·
a file other than the TIFF formats compatible with  
this Internet Fax is received  
·
a mail client that supports MDN  
and  
The format of the confirmation depends on the type of the  
receiving Internet Fax or mail client. If the recipient has the  
same Internet Fax machine as yours, a notification in the  
RFC-compliant format (shown in the example below) will be  
transmitted.  
User Function 73: ERR. REPORT (MCF) is set to  
ON  
When User Function 92: Return Receipt is set to ON,  
anyone who receives a transmission from your machine  
will return an MDN confirmation. To print the  
confirmation, you must set User Function 86: Text  
Print to ON.  
Example MDN Message  
Subject: Automatic Disposition Notification (processed) -  
hello!  
The message you sent on Wed, 19 Jan 2000 15:28:28 +0900  
regarding “hello!” has been processed by [email protected].  
User Function 92: Return Receipt determines if the Message  
Disposition Notification (MDN) is added to transmissions.  
Final-Recipient: rfc822; [email protected]  
MDN (Message Disposition Notification) is a request for  
confirmation on whether or not the message has been read.  
Original-Message-ID:  
Disposition: automatic-action/MDN-sent-Automatically;  
processed  
T.37 Option Guide: English  
35  
|
Receipt Format  
User Function 93  
POP GW Setting  
User Function 95  
This function determines the format of the Return Receipt  
Confirmation (MDN).  
To use the POP Gateway Service, both a Subject and  
Password must registered.  
Available settings are: Text or MDN.  
User Function 95, POP GW Setting allows you to register the  
Subject and Password.  
TEXT: The format that might typically be displayed by a  
program such as Microsoft Outlook  
Both the Subject and Password can be no more that 20  
characters.  
MDN: The format based on the RFC for MDN (Message  
Disposition Notification).  
Default is TEXT.  
Send File Format  
User Function 94  
This function determines the format of an e-mail sent from  
the T.37 machine. The format can be TIFF or PDF.  
Available settings are: TIFF or PDF.  
Default is TIFF  
If the receiver is another OKI T.37 device, the format  
!
must be TIFF.  
36  
OKIFAX 5780/5980  
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GW Forward Text  
User Function 96  
Send Notification  
User Function 97  
This function determines if the text portion of an email is  
attached when Gateway Forwarding is used.  
When User Function 97, Send Notification is set to ON, the  
fixed text message and scanned TIFF or PDF files are sent to  
the specified e-mail address.  
Available settings are: ON or OFF.  
Default is ON.  
When User Function 97, Send Notification is set to OFF, only  
the scanned TIFF or PDF files are sent.  
Available settings are: ON or OFF.  
Default is ON.  
T.37 Option Guide: English  
37  
|
Network Settings  
User Function 98  
After changing the network settings under User  
Function 98, press MENU.  
This function modifies these network settings.  
1: IPADDRESS  
!
The machine goes into standby mode.  
2: SUBNETMASK  
After a few seconds’ pause, the display shows that the  
Network Card is being initialized. The data on the  
Network Card is updated when this message disappears.  
3: DEFAULT GATEWAY  
4: SMTP SERVER NAME  
5: POPSERVER NAME  
6: POP USER ID  
Do not press MENU again while the initialization  
message is on display (after changing the settings);  
if you do, the settings will not update correctly.  
7: POPPASSWORD  
8: DNS P .SRVADDRESS  
Domain Name Service Primary Server  
9: DNS S .SRVADDRESS  
Domain Name Service Secondary Server  
10: HOST NAME  
11: FAX E-mailAddress  
12: DSN  
Delivery Status Notification  
13: NIC INITIALIZE  
38  
OKIFAX 5780/5980  
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DHCP Server  
When you enter an IP Address from the front panel of  
your fax unit, the IP Address is used as a static IP  
address. The DHCP setting is automatically disabled.  
To enable the DHCP setting, use the Web Page,  
OkiView 32, or Telnet functions.  
If you are working with a DHCP (Dynamic Host  
Configuration Protocol) server, the following items are set  
automatically.  
!
1: IPADDRESS  
2: SUBNETMASK  
After changing the network settings under User  
Function 98, press MENU.  
3: DEFAULT GATEWAY  
8: DNS P .SRVADDRESS  
Domain Name Service Primary Server  
9: DNS S .SRVADDRESS  
Domain Name Service Secondary Server  
The machine goes into standby mode.  
After a few seconds’ pause, the display shows that the  
Network Card is being initialized. The data on the  
Network Card is updated when this message disappears.  
The default DHCP setting is Enable.  
Do not press MENU again while the initialization  
message is on display (after changing the settings);  
if you do, the settings will not update correctly.  
!
T.37 Option Guide: English  
39  
|
Explanation of Settings  
1: IPADDRESS  
4: SMTPSERVER NAME  
Sets the IP address.  
Enter either the IP address or the host name of the SMTP  
mail server.  
2: SUBNETMASK  
Sets the subnet mask.  
3: DEFAULT GATEWAY  
Sets the default gateway address.  
If the DNS name of the SMTP server does not work,  
try entering the IP address of the SMTP server.  
!
Restrictions  
·
If DNS has been set, use the host name (e.g.,  
mail.network.com).  
·
If DNS has not been set, enter the IP address of the  
server. The address must include the “.” (period)  
dividers (e.g., 192.168.4.123).  
·
up to 64 characters may be entered.  
You may use Latin letters, numbers and symbols  
To enter symbols, use either one-touch key 20 or  
key “0” of the numeric ten-key pad.  
The symbols that can be used are: ! # & ’ ( ) * + , - . /  
: ; = ? · @ ? ” _ % ~  
The “~” (tilde) symbol shows on the display as “-1”.  
Both uppercase and lowercase letters can be used.  
To change the case, press the CAPS key  
(one-touch key 31).  
40  
OKIFAX 5780/5980  
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5: POPSERVER NAME  
6: POP USER ID  
Enter the user ID registered on the POP3 server.  
Restrictions  
up to 16 characters may be entered.  
Enter either the IP address or the host name of the POP  
mail server.  
·
If the DNS name of the POP server does not work,  
!
try entering the IP address of the POP server.  
You may use Latin letters, numbers and symbols.  
To enter symbols, use either one-touch key 20 or  
key “0” of the numeric ten-key pad.  
Restrictions  
·
If DNS has been set, use the host name (e.g.,  
mail.network.com).  
The symbols that can be used are: ! # & ’ ( ) * + , - . /  
: ; = ? · @ ? ” _ % ~  
·
If DNS has not been set, enter the IP address of the  
server. The address must include the “.” (period)  
dividers (e.g., 192.168.4.123).  
The “~” (tilde) symbol shows on the display as “-1”.  
Both uppercase and lowercase letters can be used.  
To change the case, press the CAPS key  
(one-touch key 31).  
·
up to 64 characters may be entered.  
You may use Latin letters, numbers and symbols.  
To enter symbols, use either one-touch key 20 or  
key “0” of the numeric ten-key pad.  
The symbols that can be used are: ! # & ’ ( ) * + , - . /  
: ; = ? · @ ? ” _ % ~  
The “~” (tilde) symbol shows on the display as “-1”.  
Both uppercase and lowercase letters can be used.  
To change the case, press the CAPS key  
(one-touch key 31).  
T.37 Option Guide: English  
41  
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7: POPPASSWORD  
8: DNS P.SRVADDRESS  
Enter the password registered on the POP3 server.  
DNS means Domain Name Service.  
P.SRV means Primary Server.  
If a password has already been entered, it is shown as  
XXXXXXXXXXXXXXXX (sixteen Xs).  
Sets the IP address of the DNS primary server.  
Restrictions  
You do not have to change this setting if the server is  
connected directly using its IP address.  
·
up to 16 characters may be entered.  
9: DNS S .SRVADDRESS  
You may use Latin letters, numbers and symbols.  
DNS means Domain Name Service.  
S.Serv means Secondary Server.  
To enter symbols, use either one-touch key 20 or  
key “0” of the numeric ten-key pad.  
The symbols that can be used are: ! # & ’ ( ) * + , - . /  
Sets the IP address of the DNS secondary server.  
: ; = ? · @ ? ” _ % ~  
The “~” (tilde) symbol shows on the display as “-1”.  
You change this setting only when a secondary server has  
been set up.  
Both uppercase and lowercase letters can be used.  
To change the case, press the CAPS key  
(one-touch key 31).  
42  
OKIFAX 5780/5980  
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10: HOST NAME  
11: FAX E-mailAddress  
Enter the host name defined on this machine.  
Restrictions  
Enter the e-mail address assigned to your machine.  
Restrictions  
·
up to 64 characters may be entered.  
·
up to 64 characters may be entered.  
You may use Latin letters, numbers and symbols.  
You may use Latin letters, numbers and symbols.  
To enter symbols, use either one-touch key 20 or  
key “0” of the numeric ten-key pad.  
To enter symbols, use either one-touch key 20 or  
key “0” of the numeric ten-key pad.  
The symbols that can be used are:  
The symbols that can be used are:  
! # & ’ ( ) * + , - . / : ; = ? · @ ? ” _ % ~  
The “~” (tilde) symbol shows on the display as “-1”.  
! # & ’ ( ) * + , - . / : ; = ? · @ ? ” _ % ~  
The “~” (tilde) symbol shows on the display as “-1”.  
Both uppercase and lowercase letters can be used.  
To change the case, press the CAPS key  
(one-touch key 31).  
Both uppercase and lowercase letters can be used.  
To change the case, press the CAPS key  
(one-touch key 31).  
T.37 Option Guide: English  
43  
|
12: DSN (Delivery Status Notification)  
MDN vs. DSN  
When a mail server with DSN receives a message, it  
sends a delivery confirmation to the sender of the  
message.  
!
MDN = Message Disposition Notification  
DSN = Delivery Status Notification  
Change this setting to OFF, if you are sending a message  
to a mail server that does not support DSN.  
MDN: you receive a confirmation that your message  
was received by the destination mail server.  
If you do not change this setting to OFF, the server may  
not be able to handle the message correctly and a  
communication error may occur.  
DSN: you receive a confirmation that your message was  
opened by the person you sent it to (the recipient).  
Some servers can send mail to servers without DSN.  
In this case, no delivery notification will be sent.  
All systems involved in the communication must support  
MDN and DSN.  
The default setting is OFF.  
User Function 86, TEXT PRINT must be ON for your  
machine to receive and print delivery notifications.  
!
!
When User Function 98, Network Settings, DSN is ON,  
your machine receives confirmations (DSN) from the  
mail server of anyone sent a message by your machine.  
44  
OKIFAX 5780/5980  
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13: NIC INITIALIZE  
Make sure that you want to do this before proceeding.  
Resets the Network Card to its original factory settings.  
!
You may also reset the card to factory settings by  
pressing and holding the button on the card (if your  
network card has a button).  
When you reset the Network Card to factory settings, all  
current settings are lost.  
The message “ARE YOU SURE?” will show on the  
display. You must confirm your choice before the unit  
will reset to factory defaults.  
T.37 Option Guide: English  
45  
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Changing Settings  
Some settings can be accessed with any method.  
There are four ways to change the network settings for your  
machine.  
Other settings are only accessed by one method.  
This section lists the settings. The lists are organized by the  
method used to access the settings. After the lists, each  
access method is discussed.  
1
2
3
4
menu of the machine  
web page of the network card  
OKIVIEW 32 (Adminmanager)  
Telnet  
46  
OKIFAX 5780/5980  
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Settings Changed by Using the Web Page or the Menu  
Settings Changed Only by Using the Web Page  
User Function 98, Network Settings  
1: IPADDRESS  
Printer Status  
Network Status  
Network Connection  
TCP/IP  
2: SUBNETMASK  
3: DEFAULTGATEWAY  
4: SMTP SERVER NAME  
5: POP SERVER NAME  
6: POP USER ID  
NetWare  
NetBEUI  
EtherTalk  
7: POPPASSWORD  
8: DNS P .SRVADDRESS  
9: DNS S .SRVADDRESS  
10: HOST NAME  
SNMP  
Internet Fax  
SMTP Transmit  
SMTP Receive  
POP3  
11: FAX E-mailAddress  
12: DSN  
SMTP Port Number  
POP Port Number  
UseAPOP  
13: NIC INITIALIZE  
You can use the Web Page, Internet Fax, to adjust the  
!
settings for User Function 98, Network Settings.  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Using the OKILAN 7100e+ Web Page.”  
T.37 Option Guide: English  
47  
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Settings Changed Only by Using OKIVIEW 32  
Status  
You can use OKIVIEW 32 to adjust the settings for  
User Function 98, Network Settings.  
Name  
!
Location  
Network  
Protocols  
TCP/IP  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Setting Up the OKILAN 7100e+ Using  
OKIVIEW 32” or the OKIVIEW 32 on-line Help.  
RAPP, BOOTP, DHCP  
IPAddress, Subnet Mask, Default Gateway  
Primary DNS, Secondary DNS  
NetWare  
AppleTalk  
NetBEUI  
Frame Types  
Internet  
Host Name  
E-MailAddress  
DSN  
DNS (Primary/Secondary)  
SMTP  
POP3  
Factory Defaults, Reset Device  
48  
OKIFAX 5780/5980  
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Using the OKILAN 7100e+ Web Page  
The Web page you access for your fax machine is  
slightly different from the Web page described in the  
OKILAN 7100e+ User's Guide.  
You can use the Web page of the network card to change the  
network settings for your machine.  
!
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Using the OKILAN 7100e+ Web Page.”  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Using the OKILAN 7100e+ Web Page.”  
To access the Web page of the network card, use a web  
browser such as Internet Explorer or Netscape Navigator.  
The differences are explained here.  
You can use the Web page of the network card to change  
·
·
the items listed below  
User Function 98, Network Settings  
T.37 Option Guide: English  
49  
|
Changing Settings Using the Web Page  
EtherTalk  
Not supported by this machine.  
Do not change this setting.  
SNMP  
Printer Status  
This is the main web access screen.  
Shows the message(s) currently displayed by your fax  
machine.  
Network Status  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Using the OKILAN 7100e+ Web Page.”  
Shows the status of TCP/IP, NetWare and NetBEUI.  
OKIVIEW 32  
Network Connection  
Shows ?????  
The items listed here are only accessed via the web page.  
You can also use the web page to adjust the settings for  
User Function 98, Network Settings.  
TCP/IP  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
SMTPTransmit  
Configuration, Using the OKILAN 7100e+ Web Page.”  
Enables or disables the SMTP transmission protocol  
For normal operations, set this to Enable.  
SMTP Receive  
NetWare  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Using the OKILAN 7100e+ Web Page.”  
NetBEUI  
Enables or disables the SMTP reception protocol  
For normal operations, set this to Enable.  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Using the OKILAN 7100e+ Web Page.”  
If you do not wish to receive by SMTP, set this to  
Disable  
SMTP reception forwards incoming Fax mail.  
!
50  
OKIFAX 5780/5980  
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POP3  
UseAPOP  
Enables or disables the POP reception protocol.  
For normal operations, set this to Enable.  
SMTP Port Number  
This setting is available when you are using a POP server  
that supports APOP.  
With APOP, the POP password will be encrypted before it  
is sent.  
Sets the SMTP protocol port number.  
Do not change this unless it is necessary.  
The default setting is 25.  
A communication error will occur if this setting is turned  
on when using a server which does not support APOP.  
POP Port Number  
Sets the POP protocol port number.  
Do not change this unless it is necessary.  
The default setting is 110.  
T.37 Option Guide: English  
51  
|
Using OKIVIEW 32  
The OKILAN 7100e+ User's Guide contains detailed  
information about these settings. There are differences  
between the settings you will see for the Internet Fax Web  
page and the page described in the OKILAN 7100e+ User’s  
Guide.  
Use this tool to configure the Network Card on  
Windows95/98/NT4.0/2000/XP via the network.  
The settings available through OKIVIEW 32 are nearly the  
same as those accessible through the Web page.  
This section explains the information choices (tabs) within  
OKIVIEW 32 and the differences in settings you will  
encounter.  
The Web page you access for your fax machine is  
slightly different from the Web page described in the  
OKILAN 7100e+ User's Guide.  
!
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Setting Up the OKILAN 7100e+ Using  
OKIVIEW 32” or the OKIVIEW 32 on-line Help.  
The differences are explained in this section.  
52  
OKIFAX 5780/5980  
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When you start OKIVIEW 32, you will see a list of the  
Network Cards connected to the printers and facsimiles.  
Check the MAC addresses of the printers and facsimiles to  
identify the Network Card you want to configure.  
Internet  
Host Name  
E-MailAddress  
DSN  
DNS (Primary/Secondary)  
SMTP  
POP3  
The Network Card Report provides the MAC address as  
explained earlier.  
!
Next, select the Network Card you wish to configure.  
Factory Defaults, Reset Device  
Then go to MENU, then Setup, then Device Setup.  
You can use OKIVIEW 32 to adjust the settings for User  
Function 98, Network Settings.  
You can change the following settings.  
!
Status  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Setting Up the OKILAN 7100e+ Using  
OKIVIEW 32” or the OKIVIEW 32 on-line Help.  
Name  
Location  
Network  
Protocols  
TCP/IP  
RAPP, BOOTP, DHCP  
IPAddress, Subnet Mask, Default Gateway  
Primary DNS, Secondary DNS  
NetWare  
AppleTalk  
NetBEUI  
Frame Types  
T.37 Option Guide: English  
53  
|
General  
Set the password.  
TCP/IP  
Allows you to modify the settings listed below.  
EtherTalk  
Not used by this machine.  
NetBEUI  
See the OKILAN 7100e+ User's Guide.  
SNMP  
See the OKILAN 7100e+ User's Guide.  
a. Enable DHCP/BOOTP or RARP  
b. IPAddress, Subnet mask and Default Gateway  
c. Enable Banner for FTP/LPR  
d. DNS settings  
The Printer TRAP facility of the tool supplied with  
Internet Fax has been expanded.  
You can add up to 5 addresses in TCP/IP as Printer Traps  
and also an extra address in IPX/SPX, for which trap  
alarms can be specified individually.  
NetWare  
Allows you to modify the NetWare server settings.  
Please note that the position of the Pserver menu is  
different for Internet Fax, and so is the method for setting  
Pserver NDS and Bindery.  
Please also see the help menu of the tool.  
Internet Fax  
You can use OKIVIEW 32 to change the same settings  
that are accessed through the Web page  
(User Function 98, Network Settings).  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
Configuration, Setting Up the OKILAN 7100e+ Using  
OKIVIEW 32” or the OKIVIEW 32 on-line Help.  
!
54  
OKIFAX 5780/5980  
|
Telnet  
Your fax machine is Telnet capable.  
You can use Telnet (via the network) to change the network  
settings for your machine.  
There are differences between what you see and what is  
described in the OKILAN 7100e+ User's Guide.  
See the OKILAN 7100e+ User’s Guide, “OKILAN  
!
Configuration, Setting Up the OKILAN 7100e+ Using  
OKIVIEW 32” or the OKIVIEW 32 on-line Help.  
T.37 Option Guide: English  
55  
|
Customization  
Procedure  
Print the Telephone Directory before you begin  
Programming e-mail Addresses  
You can program (store) e-mail addresses into your machine,  
just as you do telephone numbers. You can create a group of  
e-mail addresses, just as you can create a group of telephone  
numbers.  
!
programming. This provides a reference of the speed  
dial numbers already programmed.  
See the User’s Guide, “Reports, Telephone Directory.”  
For more information about groups, see the User’s Guide,  
“Sending a Fax to Multiple Locations.”  
Be sure to write the name for any Speed Dial numbers  
you program on the One Touch Sheet(s).  
The One Touch Sheet(s) provide space for a limited  
number of Speed Dial numbers, depending on the model  
of your fax machine.  
OKIFAX 5780 1 through 50.  
OKIFAX 5980 1 through 90.  
For Speed Dials x and above, program the number(s)  
and print the Telephone Directory.  
Where x =  
51 (OKIFAX 5780)  
91 (OKIFAX 5980)  
See the User’s Guide, “Reports, Telephone Directory.”  
56  
OKIFAX 5780/5980  
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1
2
3
4
Press Menu/Exit to enter the menu.  
10 Repeat the above process from Step 4 until you have  
finished programming.  
Press to select Location Program. Press Enter.  
The cursor will be at Speed Dial. Press Enter.  
11 Press Menu/Exit to return the machine to standby mode.  
12 When finished with the programming of One Touch  
keys, lift off the plastic cover. Use a pencil to write the  
name of the One Touch key you have programmed.  
Input the speed dial number you want to program, then  
press Enter.  
E-mail addresses can ONLY be programmed in Speed  
Dials 1 - 50 (5780) or 1 - 90 (5980).  
Print the Telephone Directory when you finish  
programming. This provides a reference of the Speed  
Dial numbers already programmed.  
!
!
5
6
Press to select e-mail Address. Press Enter.  
See the User’s Guide, “Reports, Telephone Directory.”  
Input the e-mail address. Press Enter.  
Be sure to write the name for any Speed Dial numbers  
you program on the One Touch Sheet(s).  
One-Touch Key 32 is the @ symbol.  
!
Use One-Touch Key 31 (Caps) to switch between upper  
and lowercase letters, if necessary.  
7
The display shows TIFF or PDF. Press Enter.  
8
The display shows SENDER ID (EMAIL) AT TOP. Press  
Enter.  
9
The display shows RETURN RECEIPT (MDN). Press  
Enter.  
T.37 Option Guide: English  
57  
|
Confirming e-mail Address Programming  
E-mail Address Restrictions  
If you want to check / verify an e-mail address you have  
programmed, print the Telephone Directory.  
·
up to 64 characters may be entered.  
You may use Latin letters, numbers and symbols.  
See the User’s Guide, “Reports, Telephone Directory.”  
To enter symbols, use either one-touch key 20 or key “0”  
of the numeric ten-key pad.  
The symbols that can be used are:  
! # & ’ ( ) * + , - . / : ; = ? · @ ? ” _ % ~  
The “~” (tilde) symbol shows on the display as “-1”.  
Both uppercase and lowercase letters can be used.  
To change the case, press the CAPS key  
(one-touch key 31).  
·
Must be programmed / assigned to Speed Dial keys  
01~50 (5780) or 1~90 (5980).  
58  
OKIFAX 5780/5980  
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Using Internet Fax  
Sending a Document  
General Information  
Differences  
Sending a document from the document feeder of the  
machine using the Internet Fax feature is very similar to  
sending a document using the Public Switched Telephone  
Network (PSTN / regular phone line).  
Internet Fax data is scanned into memory before  
transmission.  
Your machine must establish a server connection before the  
document is sent.  
See the User’s Guide, “Basic Faxing, Sending a Fax.”  
Stopping a Transmission  
Important!  
!
Press Stop to end a transmission.  
Internet faxes differ from traditional faxes in these  
ways:  
The transmission ends immediately.  
!
Although your OKIFAX has security features, faxes sent  
over the Internet are more vulnerable to interception  
than faxes sent over the PSTN.  
You do not confirm your request before it takes effect.  
There is no way to verify that a message has been  
received in real-time by the machine to which it was  
addressed.  
T.37 Option Guide: English  
59  
|
How to Send a Document  
1
2
Load your documents.  
Select the entry method.  
3
4
Press Start.  
The machine scans the document and stores the  
document’s image data into memory.  
For more information on entry methods, refer to the  
User’s Guide, “Basic Faxing, Sending a Fax.”  
5
6
Next, the machine establishes a server connection.  
Entry methods are:  
“Sending” appears on the display when the server  
connection is established.  
·
·
One-Touch or Speed Dial  
Search  
At the end of the transmission, the result shows on the  
display and a buzzer sounds.  
You must know the first letter of the e-mail address  
to search for an e-mail address.  
·
Non-programmed e-mail  
also known as a Numeric Keypad or walk-up  
You must send the document as an Internet  
Transmission.  
See the following section (“Sending to a Non-  
Programmed E-mail”) for more information.  
60  
OKIFAX 5780/5980  
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Sending to a Pre-programmed E-mail  
Normally, when you send to a preprogrammed e-mail address,  
you load the document and select the appropriate one touch  
or speed dial key.  
Program you own e-mail address as a One Touch or  
Speed Dial number. This save time when you are  
working with e-mail.  
!
!
However, other options are available. These options allow  
the machine to function like a typical email program.  
If you want replies (to emails you have sent) to go to  
your computer, program your computer email address  
as a One-Touch or Speed Dial number.  
To access these options,  
1
2
3
Load the document.  
Press the EMAIL key 2 times.  
The list of e-mail options appears on the display.  
For more information, refer to the “List of e-Mail  
Options.”  
4
5
Press or to move the cursor to the desired option.  
Press Enter.  
For more information, refer to the “Descriptions of e-  
Mail Options.”  
T.37 Option Guide: English  
61  
|
List of e-Mail Options  
Descriptions of e-Mail Options  
1 TO  
1 TO  
2 CC  
Use this option to select a One-Touch, Speed Dial, or  
Group.  
3 FROM  
Whatever you select MUST be programmed with an  
email before you select it.  
4 SUBJECT  
5 SEND FILE FORMAT  
6 SENDER ID(EMAIL)  
7 RETURN RECEIPT  
8 COMFIRM REPORT  
9 DISPLAY(TO:)  
10 DISPLAY(CC:)  
11 DISPLAY(FROM:)  
2 CC  
Use this option to select a One-Touch, Speed Dial, or  
Group.  
Whatever you select MUST be programmed with an  
email before you select it.  
3 FROM  
The “From” section of an e-mail is either the default  
e-mail address of the sending machine OR an e-mail  
address programmed to a One-Touch key.  
Use this option to select the One-Touch key programmed  
with the sender’s address.  
Program your own e-mail address as a One Touch or  
!
!
Speed Dial number. This saves time when you are  
working with e-mail.  
If you want replies (to emails you have sent) to go to  
your computer, program your computer e-mail address  
as a One-Touch or Speed Dial number.  
62  
OKIFAX 5780/5980  
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4 SUBJECT  
Use this option to enter a subject of up to 64 characters.  
8 CONFIRM REPORT  
Use this option to have your machine print a report of  
locations entered in the TO, CC, FROM, and SUBJECT  
fields.  
5 SEND FILE FORMAT  
Use this option to select the type of file your document  
will be converted to: TIFF or PDF.  
9 DISPLAY(TO:)  
Use this option to display the list of locations entered for  
this field.  
6 SENDER ID (EMAIL)  
Use this option to select the whether or not the email  
sender ID will be printed at the top of the page on the  
receiving end  
To return to the previous menu, press  
or Stop.  
10 DISPLAY(CC:)  
If ON is activated, the email sender ID prints.  
Use this option to display the list of locations entered for  
this field.  
7 RETURN RECEIPT  
To return to the previous menu, press  
or Stop.  
Use this option to have your machine request a  
confirmation (MDN) from the recipient’s machine that  
the document was read.  
11 DISPLAY(FROM:)  
Use this option to display the list of locations entered for  
this field.  
To return to the previous menu, press  
or Stop.  
T.37 Option Guide: English  
63  
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Sending to a Non-Programmed E-mail  
Limitations and Suggestions  
Also known as Numeric Keypad (Walk-up) e-mail faxing  
·
If you need a digital copy of a fax transmission for your  
records, send the fax to the destination and your e-mail  
address. Your e-mail address will receive a digital copy  
(.TIFF or .PDF format) of whatever you send.  
If you want to send an Internet Fax, but you do not want to  
program the e-mail address as a One-Touch or Speed Dial,  
you must make sure that it is sent as an Internet Transmission.  
1
2
3
Load the document.  
Press the e-mail key.  
Input the e-mail address.  
·
·
If you select the same e-mail address twice, the document  
will be sent to it only once.  
To stop transmission, press STOP.  
The transmission terminates immediately, without asking  
for confirmation.  
One-Touch Key 32 is the @ symbol.  
!
Use One-Touch Key 31 (Caps) to switch between upper  
and lowercase letters.  
·
Internet Fax data is scanned into memory before  
transmission. If the document is too long to fit into  
memory, divide it and make two or more transmissions.  
4
Press Start.  
If you frequently divide documents, consider installing  
additional memory.  
64  
OKIFAX 5780/5980  
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TIFF or PDF Format  
The images are compressed using one of the standard formats  
used on faxes. The formats are listed below.  
General Information  
·
·
·
MH  
When functioning as an Internet Fax, your machine converts  
scanned documents into a single TIFF or PDF format file and  
sends it by e-mail.  
MR  
MMR  
The transmit resolutions are:  
The default format is MH.  
·
·
·
200 x 100 dpi in STD mode  
200 x 200 dpi in FINE mode  
Other manufacturersInternet Fax products may receive  
only in the STD and FINE resolutions and in MH  
compression mode.  
!
300 x 300 dpi  
or  
Remember this if you are sending a document to an  
Internet Fax made by a different manufacturer.  
600 x 600 dpi * in EX-FINE  
* the OKI HRS600 (600 dpi TX) option must be  
installed  
This is not an issue when you send to a machine  
identical to yours or if you send to a PC.  
·
200 x 200 dpi in PHOTO mode  
T.37 Option Guide: English  
65  
|
Text Attachment  
Your machine attaches text to fax document e-mails. The  
attached text for TIFF-format faxes is different from the text  
for PDF-format faxes.  
Text for TIFF-format  
There are scanned pages attached to this e-mail which have  
been sent from ([Sender ID] or an Internet Facsimile.)  
When Sender ID is set to ON, and the Sender ID is already  
registered, the ‘from The Internet Facsimile’ becomes ‘from  
[Sender ID]’.  
To view or print these pages please use the software program  
“Imaging” provided with Windows NT4.0/Windows  
95(OSR2)/Windows98/WindowsME/Windows 2000.  
-----------------------------------------------------------------------------  
“Imaging”, Windows NT4.0, Windows 95 (OSR 2), Windows  
98, Windows ME, Windows 2000 are registered trademarks of  
US Microsoft Corporation.  
Text for PDF-format  
There are scanned pages attached to this e-mail which have  
been sent from ([Sender ID] or an Internet Facsimile.)  
66  
OKIFAX 5780/5980  
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Viewing TIFF Files  
Viewing PDF Files  
To view TIFF files, you must have a TIFF viewer installed on  
your PC.  
To view PDF files, you must have Adobe Acrobat Reader  
(Version 3.x, 4.x, or 5.x) installed on your PC.  
Microsoft Windows 95, 98, NT 4.0 and 2000 have a viewer  
called Imaging, which you can use to view TIFF files.  
Before printing a PDF file from Imaging, go to  
OPTIONS in either the Print screen or in Properties and  
set the Print format to “Fit to Page.”  
!
Before printing a TIFF file from Imaging, go to  
!
OPTIONS in either the Print screen or in Properties and  
set the Print format to “Fit to Page.”  
If it is set at “Actual size”, part of the fax image may be  
cut off from the printout.  
If it is set at “Actual size”, part of the fax image may be  
cut off from the printout.  
T.37 Option Guide: English  
67  
|
Receiving Internet Faxes  
Your machine can receive Internet Faxes two ways.  
Internet Faxes are received into memory.  
!
!
·
·
Automatic Reception  
Manual Reception  
Make sure that your machine has enough free memory  
to receive fax messages.  
If too little memory is available, reception may be  
terminated before the complete message is received.  
During automatic reception, your Internet Fax machine  
automatically connects to the server and receives mail at the  
time interval set in User Function 83, the POP INTERVAL  
TIME setting.  
Install an optional memory expansion kit if your  
Internet Fax receptions frequently terminate before  
completion.  
If your machine performs an automatic reception, but no  
messages (mail) are on the server, no record of the session is  
made.  
If User Function 86, Text Print is set to ON, your  
machine cannot receive Internet Faxes while a print  
alarm (e.g., no paper, cover open, paper jam) exists.  
If your machine performs a manual reception, but no  
messages (mail) are on the server, service code F941 is used  
as the record of the session.  
68  
OKIFAX 5780/5980  
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Automatic Reception  
Manual Reception  
If your machine performs an automatic reception, but no  
messages (mail) are on the server, no record of the session is  
made.  
Your machine can manually receive mail.  
If your machine performs a manual reception, but no  
messages (mail) are on the server, service code F941 is used  
as the record of the session.  
Single Message  
If one message is on the server, your machine receives  
the message and prints it.  
1
2
3
Press Menu/Exit to enter the menu.  
Press or to select at Internet Rx. Press Enter.  
Press Start.  
Multiple Messages  
If more than one mail message is on the server, your  
machine receives all of the messages and prints them.  
If your machine performs a manual reception, but no  
messages (mail) are on the server, the record of the session  
shows service code F941.  
Text Print ON  
If User Function 86, Text Print is set to ON, your  
!
machine will not receive Internet Faxes while a print  
alarm (e.g., no paper, cover open, paper jam) exists.  
If User Function 86, TEXT PRINT, is set to ON, your  
machine receives only one message during each  
reception.  
If there is more than one mail message, your machine  
prints one message at a time.  
Your machine receives multiple mail messages one at a  
time and prints them one at a time.  
T.37 Option Guide: English  
69  
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Receiving TIFF files  
Your machine receives mail messages with TIFF attachments  
from the mail server and prints out the attached files.  
Restrictions  
TIFF  
Your machine CANNOT receive mail messages with  
Your machine can print out TIFFs in the Full Mode, which  
covers the Simple Mode.  
!
PDF attachments!  
It cannot print any other TIFF format.  
If your machine receives any other TIFF format, a  
communication error occurs and an error report prints.  
Your machine sends attached files as Simple Mode  
!
TIFF files. This is the standard for T.37.  
70  
OKIFAX 5780/5980  
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Resolution  
Compression  
Your machine can receive files with the following  
resolutions.  
Your machine can receive files with the following  
compression formats.  
·
·
·
·
·
200 x 100 dpi  
200 x 200 dpi  
200 x 400 dpi  
300 x 300 dpi  
600 x 600 dpi  
·
·
·
MH  
MR  
MMR  
There are many different kinds of TIFFs.  
!
TIFFs made via Microsoft Imaging can be received by  
your machine.  
The OKI HRS600 (600 dpi TX) option must be installed  
if you want to receive files with 600 x 600 dpi  
resolution.  
!
However, any TIFF file with the encoding style of  
CCITT Group 3 (ID) Fax cannot be received. The  
manuscript main scan bit value does not meet the T.4  
standard.  
T.37 Option Guide: English  
71  
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Receiving e-mails (Body Text)  
Limitations  
A fax sent over the Internet has three components.  
·
·
·
Header  
Your fax machine can print  
e-mail (Body Text)  
TIFF attachment(s)  
·
ASCII text  
Latin letters and numbers  
Symbols ! # & ’ ( ) * + , - . / : ; = ? · @ ? ” _ % ~  
The e-mail includes the To, From, and Date information.  
It may include RE: (Subject) and body text (e-mail message).  
The e-mail of an Internet Fax often comes with added  
messages (text) before and after the TIFFs.  
Your fax machine cannot print  
Base 64 encoded text  
Your fax machine may not be able to print  
·
You can select how (or whether) these components print.  
·
·
messages from an e-mail client, which aren’t text  
messages with text-file attachments  
Printing e-mails  
When User Function 86, Text Print set to ON, the following  
components print  
·
·
header and e-mail (Body Text)  
TIFFs (Full Mode)  
72  
OKIFAX 5780/5980  
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Gateway Services (Forwarding)  
POP Gateway Forwarding  
There are four Gateway Services.  
1
2
3
4
POP  
Here are the steps for POP Gateway Forwarding.  
Answer Mode  
SMTP  
1
The gateway machine is programmed with a POP  
Gateway Subject and Password (User Function 95 POP  
GW SETTING).  
Relay  
Each service is explained in the following sections.  
2
The sender sends an email to the gateway machine with  
the SUBJECT field formatted as shown:  
SUBJECT:PASSWORD=5551212  
3
The Gateway machine receives the email and compares  
the subject field with the pre-programmed Gateway  
Subject and Password (Step 1). If they match, the  
Gateway machine dials the phone number that follows  
the “=” in the subject field and forwards the document.  
T.37 Option Guide: English  
73  
|
Example of POP Gateway Forwarding  
Set up  
Subject Field  
The Subject field of an email that this gateway machine  
forwards would look like this:  
1
2
3
4
5
6
7
Press MENU/EXIT.  
Press 95 on ten key pad  
Enter GW SUBJECT (For example: SEND)  
Press Enter.  
SEND:FAX=5551212  
If multiple phone numbers are to be entered they must be  
separated by “&”.  
Enter GW PASSWORD (For example: FAX)  
Press Enter.  
SEND:FAX=5551212&5551313&5551414  
Press MENU/EXIT.  
Number 1: 5551212  
Number 2: 5551313  
Number 3: 5551414  
Restrictions  
1
2
3
The maximum number of digits available for the  
SUBJECT and PASSWORD is 20.  
The maximum number of digits available for the  
telephone number is 40.  
No more than 10 numbers can be forwarded.  
74  
OKIFAX 5780/5980  
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Answer Mode Forwarding  
SMTP  
Here are the steps forAnswer Mode Forwarding.  
E-mails to a Fax Number  
1
A telephone number or email address can be  
programmed as the forwarding location.  
Your machine can forward images received via e-mail to  
another fax machine.  
You can forward to a telephone number OR an e-mail  
address, but not both.  
!
There are two ways to do this.  
2
When that occurs, User Function 10AUTOANSWER  
MODE, adds the setting, FWD, to the menu.  
·
·
SMTP  
POP  
3
ALL incoming faxes will automatically be forwarded to  
that email address when  
The POP method is described in “Gateway Services  
(Forwarding), POP Gateway Forwarding.  
·
an email address has been programmed as the  
forwarding location  
SMTP is described here.  
and  
·
FWD is selected as the answer mode.  
T.37 Option Guide: English  
75  
|
SMTP General Information  
SMTP Image Restrictions  
Use the format FAX=[telephone number}@{domain name}  
to indicate the forwarding number.  
·
·
TIFFs must be the type of file your machine can receive.  
text files cannot be forwarded when the GW Forward  
Text Setting (User Function 96) is OFF.  
The Internet Fax forwards the received TIFF file to the  
number given after “FAX=” by normal fax transmission.  
The default setting for GW Forward Text Setting is ON.  
The items listed below have certain restrictions when used as  
part of this feature.  
·
Files in formats not supported by this machine cannot be  
forwarded.  
·
·
·
·
Image Restrictions  
Telephone Number Restrictions  
MailAddress Format  
Domain Names  
SMTP Telephone Number Restrictions  
·
Characters that can be used  
Numbers 0-9  
Symbols *, #, -, P (for pause) and +.  
SMTP Example  
The machine does not receive the message if anything  
else is entered.  
The e-mail address of your fax machine is:  
·
The telephone number cannot be more than 40 digits  
long.  
To use the Gateway Service, the sender would use:  
This follows the format  
FAX=[telephone number}@{domain name}.  
76  
OKIFAX 5780/5980  
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SMTP Mail Address Format  
SMTP Domain Name Restrictions  
The exact mail address format required for e-mail-to-fax  
forwarding varies from one network to another.  
You must register the domain names that your machine will  
communicate with (receive data from) when forwarding e-  
mail-to-fax.  
Consult with your network administrator for the correct  
format to use.  
This is intended to prevent unauthorized access of the e-mail  
forwarding function.  
Example  
Host name  
·
·
up to five (5) domain names may be registered.  
intfax  
each domain name may be up to 64 characters long.  
Domain name  
Your machine will only accept data from a sender when  
network.com  
·
the sender’s domain name matches one of the registered  
domain names  
e-mailAddress  
FAX=[telephone number]@intfax.network.com  
or  
Both the mail server and your fax machine use this  
e-mail address for forwarding the message.  
·
the sender’s domain name is a sub-domain of one of the  
registered domain names.  
You can make a broadcast transmission to up to 10 recipients  
by specifying each telephone number in the above mail  
address format.  
T.37 Option Guide: English  
77  
|
SMTP: How it Works  
It is also possible for an e-mail client to communicate  
directly with this machine. To do this, specify the IP address  
of this Internet Fax instead of the e-mail client’s SMTP server  
address. Specify a recipient using the above address format  
and attach a TIFF file in a format supported by this Internet  
Fax, and you can have the documents forwarded by fax on  
reception.  
1
The client sends a message to the mail server using the  
address format [email protected].  
A client can be a computer or an Internet Fax.  
2
3
The mail server makes an enquiry to the DNS server  
about fax.abc.com  
The DNS server replies to the mail server with the IP  
address of fax.abc.com.  
Please note that it may not be possible to establish a  
connection between this Internet Fax and some types of e-  
mail clients.  
4
5
The mail server forwards the message to the Internet Fax.  
The Internet Fax then forwards the message to an F-Code  
fax machine with the telephone number of 123.  
78  
OKIFAX 5780/5980  
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SMTP Mail Server Settings for E-mail-to-FAX Gateway  
Service  
You will need to adjust settings in these categories.  
The setting changes explained here can only be made by a  
network administrator.  
·
·
DNS Server  
Mail Server  
To use gateway service 1 (e-mail-to-OKIFAX-to-G3 FAX), the  
mail server and the DNS server must be configured to forward  
e-mail to the your fax machine.  
Here are some examples of settings for forwarding mail to the  
your fax machine.  
The settings given here are only examples. Servers do not  
have to be configured as shown in order to use the gateway  
service.  
The domain name, host names and IP addresses given in this  
text are for example only. You must set these values  
according to your own network setup.  
T.37 Option Guide: English  
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SMTP DNS Server  
Network Setup  
First, register your fax machine onto the DNS server.  
The network in our example has this setup.  
Network domain name:  
abc.com  
In this example, the settings for a type of DNS server called  
BIND run on UNIX are explained.  
You will need to know or set the following items.  
Host name of the mail server in this domain:  
mail.abc.com  
·
·
·
·
·
Network Setup  
Install the fax machine as a device on the network  
Add a record to the zone file  
Add a PTR record to the reverse zone file  
Restart the Server  
IP address of this mail server:  
192.168.1.100  
Host name of the DNS server in this domain:  
dns.abc.com  
IP address of this DNS server:  
192.168.1.101  
IP address of the client PC:  
192.168.1.50  
Host name of the client PC:  
user.abc.com  
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Install the Fax Machine  
Add a PTR Record  
Now, install your fax machine on this network.  
Host name of the fax machine: fax.abc.com  
IP address of the fax machine: 192.168.1.105  
Add a Record  
Add a PTR record of the fax machine to the reverse zone file.  
Pointer (PTR) Record  
………  
100.1.168.192.in-addr.arpa.IN PTR mail.abc.com.  
101.1.168.192.in-addr.arpa.IN PTR dns.abc.com.  
50.1.168.192.in-addr.arpa. IN PTR user.abc.com.  
105.1.168.192.in-addr.arpa.IN PTR fax.abc.com.  
………  
Add a record of the fax machine on the zone file of the DNS  
server (dns.abc.com).  
Address (A) record  
………  
mail.abc.com.  
dns.abc.com.  
user.abc.com.  
fax.abc.com.  
………  
IN  
IN  
IN  
IN  
A
A
A
A
192.168.1.100  
192.168.1.101  
192.168.1.50  
192.168.1.105  
Restart the Server  
When all the records have been updated, restart the DNS  
server.  
After the above configuration has been made, all mail  
addressed to <[email protected]> will be forwarded to the  
fax machine.  
T.37 Option Guide: English  
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SMTP Mail Server  
The example assumes that  
Most of the time, the DNS server configuration explained in  
the DNS Server section will allow you to use the e-mail-to-  
FAX relay service.  
·
·
·
The OS of mail.abc.com is FreeBSD.  
The mail server is sendmail.  
The DNS server configuration is not always used.  
Configuration file sendmail.cf is generated using  
utility “CF.”  
Some mail servers are configured to process all mail  
addressed to hosts belonging to their domain as mail to  
themselves. If mail server mail.abc.com has been set up in  
this way, it will regard mail to [email protected] as mail to  
one of its users and will not forward it to your fax machine.  
You will have to edit sendmail.cf directly if  
no utility of this kind is available. The procedure  
for this operation is very complicated. It will not be  
explained here.  
To prevent this, configure the mail server so it does not  
process mail addressed to host fax.abc.com.  
To configure the mail server, you will  
1
2
3
4
5
insert strings into sendmail.def  
add strings specifying email-to-FAX relay  
create a new sendmail.cf  
overwrite the original sendmail.cf  
restart the mail server  
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1
Insert the following strings to file sendmail.def.  
2
Add a string (specifying e-mail-to-FAX relay) to  
/etc/sendmail.lw.  
………  
………  
fax  
ACCEPT_LOWER=yes  
………  
LOWER_MATCH_STYLE=!lw-file  
………  
With “fax”, the server DOES NOT receive mail to  
fax.abc.com.  
!
ACCEPT, etc. tells the server to receive mail to hosts  
located within its domain.  
!
3
Create sendmail.cf  
and  
LOWER, etc. tells the server to receive mail to hosts  
located within its domain, EXCEPT mail to hosts listed  
in sendmail.lw.  
4
5
overwrite the original sendmail.cf with it.  
Restart the mail server.  
After the above changes, sendmail will forward mail  
addressed to [email protected] to your fax machine instead  
of processing it itself.  
T.37 Option Guide: English  
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SMTP Mail Forwarding Process  
Relay  
1
Client sends mail to mail server  
Faxes to an e-mail Address  
2
3
Mail server makes enquiry to DNS server regarding  
fax.abc.com  
Your fax machine can forward incoming faxes from an  
F-Code fax machine to an e-mail address.  
DNS replies to mail server  
Important!  
(returns the IP address of fax.abc.com)  
Mail server forwards mail to fax machine  
FAX communication to FAX number 123  
!
Be aware that although your OKIFAX has security  
4
5
features (password protection, access restricted to  
certain domain names), any system is vulnerable to  
attack. If you set up your OKIFAX for this feature, it  
may be possible for unauthorized faxes to be sent to  
other machines through your fax machine.  
Relay Print, User Function 28, must be ON for you to  
!
use Gateway Services (Forwarding).  
The default setting for Relay Print, User Function 27, is  
OFF, to help protect against unauthorized faxes being  
sent through your machine.  
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Procedure  
How it works  
1
2
Create a personal mailbox as a relay mailbox.  
1
2
3
An F-Code fax machine sends the fax message to your  
Internet Fax machine.  
Register a one-touch key, with an e-mail address  
assigned to it, in the relay mailbox.  
Your Internet Fax machine then converts the message to  
an e-mail and forwards it to a mail server.  
Any fax image sent to this Personal Box is then  
forwarded to the assigned e-mail address.  
The mail server then sends the e-mail to a computer or  
another Internet Fax.  
See the User’s Guide, “Advanced Operations,  
Confidential Faxes, Programming Personal  
(Confidential) Mailboxes.”  
See the User’s Guide, “Advanced Operations, Relay  
Faxing.”  
T.37 Option Guide: English  
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Network Scanner  
Example  
Your fax machine can be used as a network scanner.  
Remember the following when using your fax machine as a  
network scanner:  
Here is an example of using your fax machine as a network  
scanner.  
·
·
you can adjust the resolution of the scanned images  
You have a hard copy document that you would like to have  
on file as a digital copy.  
turn off the IFAX Sender ID (User Function 90), or it  
will appear on your scanned images  
You can use your fax machine to scan the document and send  
the scan version (digital copy) to your e-mail address.  
The scan version of the document is a TIFF or PDF file.  
How it Works  
The document is scanned as if it were being sent as an  
Internet Fax, but the document is actually sent to an e-mail  
address on the network.  
The recipient (destination e-mail address) receives the  
document on their PC as a TIFF or PDF file.  
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Image Resolution  
Sender ID (EMAIL)  
The setting for User Function 89: Ex.Fine Mode adjusts the  
resolution of the scanned image.  
User Function 90: Sender ID must be set to ON when you are  
using your fax machine for faxing using the Internet. This  
places the Sender ID on the top of any documents you send.  
The resolution may be set between 300 and 600 dpi.  
However, when you are using your fax machine as a network  
scanner, you do not want this information to appear on your  
scanned documents.  
The OKI HRS600 (600 dpi TX) option (8 MB of  
memory) must be installed to achieve 600 dpi scan  
resolution.  
!
Set User Function 90: SENDER ID to OFF while using  
!
your fax machine as a network scanner.  
The Sender ID will not appear at the top of scanned  
documents.  
Be sure to set Sender ID to ON when sending faxes.  
T.37 Option Guide: English  
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Network Printing  
Printing Documents  
Printing on Transparencies  
To use your fax machine to print documents via the LAN,  
you need to install the appropriate software from the supplied  
CD-ROM and make the correct settings for your environment.  
When printing on transparencies,  
·
·
·
·
set the Media Type to Light  
A brief description of each of the supported operating  
systems and the suggested installation procedure appears in  
this section.  
use manual feed  
set the machine for face-up stacking  
recommended transparency type is 3M CG2300  
When installing network card utilities, select the Quick Setup  
option where it is available.  
Change the settings through the printer driver, (provided with  
the optional MFP Kit).  
The printer driver provided on the CD-ROM supports  
only network printing.  
!
Printing via the parallel port is not supported.  
Local printing through the parallel port requires a  
different driver (provided with the optional MFP Kit).  
For further details, please contact your authorized  
supplier.  
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Operating Systems  
NetWare  
Windows NT 4.0 and Windows 2000  
Recommended procedure:  
Recommended procedure:  
1
2
3
Install the printer driver.  
1
2
3
Install the printer driver.  
Install the network card utility.  
Configure the network card.  
Install the network card utility.  
Configure the network card.  
The NetWare server has two modes.  
When printing directly from Windows NT 4.0 or 2000, use  
LPR (Microsoft TCP/IP Printing), included in Windows NT  
4.0 and 2000.  
·
·
printer server mode and  
remote printer mode  
Add the LPR port as the driver output port and assign it the  
IPAddress configured for Network Card.  
The Network Card supports either mode.  
To use NetWare, the fax machine should be attached as a  
printer under NetWare control.  
TCP/IP should be added to Windows NT 4.0, 2000 because it  
is used for LPR.  
For more details, see the information on the supplied  
CD-ROM.  
While installing the driver on Windows 2000, you may  
encounter a warning message about authentication.  
!
Ignore this message if it appears.  
It will not cause any problems with the installation of  
the driver.  
For more details, see the information on the supplied  
CD-ROM.  
T.37 Option Guide: English  
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Windows 95/98  
Recommended procedure:  
1
2
3
4
Install the printer driver.  
Install the network card utility.  
Install the Oki Print Monitor (LPR Utility).  
Configure the network card.  
When printing directly from Windows 95/98, the Oki Print  
Monitor (LPR Utility) should be installed from the supplied  
CD-ROM.  
TCP/IP must be installed in Windows 95/98 in order to use  
Oki Print Monitor (LPR Utility).  
For more details, see the information on the supplied  
CD-ROM.  
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Other Operating Systems  
Configuring from Network Utilities  
Other operating systems, such as Macintosh or UNIX, are not  
supported.  
(also known as CD Setup Utilities)  
The network card configurations may be altered from a PC  
via the network, using the utilities on the CD-ROM. The  
configuration settings can be accessed from the installer.  
With these utilities, TCP/IP and NetWare parameters may be  
configured.  
For more details, see the information on the supplied  
CD-ROM.  
When using the above utilities, the setup screen for  
!
EtherTalk, which the fax machine does not support, will  
be displayed.  
Set EtherTalk “Disable” to prevent it from being used.  
T.37 Option Guide: English  
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Configuration  
To print from Windows using LPR, it is necessary to set the IP  
ADDRESS (User Function 98, Setting 1). This is not required  
if printing from NetWare only. It is necessary for using  
Internet Fax functions.  
Network settings can be modified through the front panel  
(menu) of your fax machine via User Function 98: Network  
Settings.  
1
2
3
Press Menu/Exit to enter the menu.  
Press orto select Setup, press Enter.  
Press oruntil LANOPTIONS appears on the display.  
Press Enter.  
4
Press oruntil User Function 98: NETWORK  
SETTINGS appears on the display.  
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Settings  
User Functions  
1: IPADDRESS  
These three user functions are specific to Network Printing.  
Sets the IP address.  
·
·
·
Auto Tray Switch (User Function 80)  
Paper Size Check (User Function 81)  
LAN Print T.O. (User Function 82)  
2: SUBNETMASK  
Sets the subnet mask.  
3: DEFAULT GATEWAY  
Sets the default gateway address.  
Auto Tray Switch  
User Function 80  
Settings are: ON or OFF  
Default is: OFF.  
When Auto Tray Switch is set to ON, your fax machine will  
use paper from another tray when paper runs out in one tray.  
The optional second tray must be installed for this to  
!
function.  
The same size paper must be installed in both trays.  
T.37 Option Guide: English  
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Paper Size Check  
User Function 81  
Settings are: ON or OFF  
Default is: ON.  
LAN Print T.O.  
User Function 82  
It is impossible to judge whether printing data is not being  
transmitted due to network delay or the end of the data  
stream. This time-out configuration allows the device to  
cancel a print job when no printing data can be found after a  
specified time has elapsed since the last data was submitted.  
Set to ON  
If Paper Size Check is set to ON, an alarm displays when  
the paper size specified from the PC does not match the  
paper size specified for the tray of the fax machine.  
Do not change the default configuration unless it is  
absolutely necessary.  
When this alarm is displayed, put the correct size of  
paper in the specified tray.  
Settings are: 5 sec., 30 sec., 5 min.  
Default Setting is: 30 sec.  
Printing begins when the tray is closed.  
After printing,  
·
set the same paper as configured for the tray  
or  
·
change the tray configuration to the correct paper  
size.  
Set to OFF  
If Paper Size Check is set to OFF, printing occurs even if  
the PC-specified and Paper Tray paper sizes don’t match.  
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Banner Output  
Your fax machine supports TEXT-style Banner of NetWare  
3.x and NetWare 4.x.  
Only US-ASCII characters will print.  
!
Any characters that cannot be printed are shown as  
spaces.  
If a NetWare banner cannot be printed, alter the configuration  
·
at your PC to “No Banner Used”  
or  
·
at NetWare Server to “No Banner Sent”.  
Contact your NetWare Network Administrator for assistance.  
When a problem occurs with banner printing, change the  
banner settings to “NO” with the correct utilities. Do this  
even though the Network Card supports FTP and LPR  
banners.  
T.37 Option Guide: English  
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Problem Solving  
LAN Data Error  
There are two areas of Problem Solving.  
·
·
End User  
When LAN Data Error is shown on the fax display, there may  
be a problem in the printing data transmitted via the network.  
NetworkAdministrator  
The printing data will be cancelled.  
Re-send the print job.  
End User  
If this error occurs while printing documents, the error may be  
a paper jam. Clear the jam.  
Option Board Error  
When the print job was cancelled from a PC, LAN  
If your fax machine displays the message, OPTION BOARD  
ERROR, an error may have occurred at the interface between  
the fax machine and the network card.  
!
DATA ERROR may be displayed. This is because  
defective data may have been transmitted to the fax  
machine.  
Turn off the fax machine. Verify that the network card is  
correctly installed. Turn the machine on.  
Network Problem  
If any printing problems occur (other than the errors  
mentioned in this section), see the information on the  
supplied CD-ROM.  
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Network Administrator  
Service Codes  
SMTP Error Codes  
When a communication error occurs, print the Activity  
Report. Use the report to find the service code for the error.  
Here is the format for SMTP communication service codes.  
E123  
There are two types of service codes.  
E = SMTP communication  
·
·
SMTP  
POP3  
123 = three-digit SMTP error code defined by RFC.  
RFC is an Internet “standards” term meaning “Request  
For Comment”. RFCs are documents that define  
standards or proposed standard-definitions for network  
and Internet operation. Individual RFCs define specific  
aspects of network or Internet operation.  
Numbers 900 and above are codes defined specifically for  
this Internet Fax.  
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List of SMTP Error Codes  
E001 Text print  
E953 No SMTP GATEWAY telephone number is  
specified  
When E001 occurs, the “Number of Pages”  
column in the Activity Report will be blank.  
E955 SMTP GATEWAY wrong telephone number  
E002 Text received but not printed  
E956 TEXT forwarding error  
When E002 occurs, the “Number of Pages”  
column in the Activity Report will be blank.  
E957 During SMTP Gateway SMTP Receiving, No  
“FAX=” error  
E900 Network Card I/F error  
EF00 Mupis Command Transmission Failed or  
Response against Command is Invalid  
E910 TCP/IP or SMTP/POP not supported or allowed by  
Network Card  
EF02 End of Maintenance Request Receiving Defective  
E920 Network Card not ready; transmission request  
E980 NIC ABORT (when stop instruction came from  
received while Network Card is initializing  
NIC)  
E930 No match for domain received; invalid user name  
E990 Transmission Error between Server  
E931 E-mail cannot be received (invalid TIFF)  
E932 E-mail cannot be received (other than invalid  
TIFF)  
E940 Memory full  
E942 Command time-out  
E950 Server communication error  
E951 Cannot specify address. SMTP GATEWAY  
receiving machine is using the individual address.  
E952 SMTP GATEWAY Locations specified number is  
over.  
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SMTP Protocol Error Codes  
The following are SMTP protocol error codes given in  
RFC821.  
E500 Syntax error, command unrecognized.  
This may include errors such as command line too  
long.  
RFC is an Internet “standards” term meaning “Request  
For Comment.” RFCs are documents that define  
standards or proposed standard-definitions for network  
and Internet operation. Individual RFCs define specific  
aspects of network or Internet operation.  
E501 Syntax error in parameters or arguments  
E502 Command not implemented  
E503 Bad sequence of commands  
E504 Command parameter not implemented  
E550 Requested action not taken:  
mailbox unavailable.  
When these occur, contact your network administrator.  
E421 <domain>  
Service not available, closing transmission  
channel.  
Example: mailbox not found, no access  
E551 User not local; please try <forward-path>  
E552 Requested mail action aborted:  
exceeded storage allocation  
This may be a reply to any command if the service  
knows it must shut down.  
E450 Requested mail action not taken: mailbox  
unavailable.  
Example: the mailbox is busy.  
E451 Requested action aborted:  
local error in processing  
E553 Requested action not taken:  
mailbox name not allowed  
Example: Mailbox syntax incorrect  
E554 Transaction failed  
E452 Requested action not taken:  
insufficient system storage  
T.37 Option Guide: English  
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POP3 Communication Errors  
There are no standard error code definitions for the POP3  
protocol.  
Codes  
F001 Text print  
When F001 occurs, the Number of Pages column  
in the Activity Report is blank.  
Here is the format for POP3 Communication Errors.  
F123  
F = POP3 Communication Errors  
123 = three-digit SMTP error code defined by RFC.  
F002 Text received but not printed  
When F002 occurs, the Number of Pages column  
in the Activity Report is blank.  
RFC is an Internet “standards” term meaning “Request  
For Comment”. RFCs are documents that define  
standards or proposed standard-definitions for network  
and Internet operation. Individual RFCs define specific  
aspects of network or Internet operation.  
F010 POP protocol USER command error  
F020 POP protocol PASS command error  
F030 POP protocol RETR command error  
F040 POP protocol DELE command error  
F050 POP protocol TOP command error  
F900 Network Card I/F error  
F910 TCP/IP or SMTP/POP not supported or allowed by  
Network Card  
F920 Network Card not ready; transmission request  
received while Network Card is initializing  
(redial)  
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FF02 End of Maintenance Request Receiving Defective  
F931 E-mail cannot be received (invalid TIFF)  
F980 NIC ABORT (when stop instruction came from  
F932 E-mail cannot be received (other than invalid  
NIC)  
TIFF)  
F990 Transmission Error between Server  
F940 Memory full  
F941 No new mail found in manual reception  
F942 Command time-out  
F950 Server communication error  
F951 Cannot specify address. POP GATEWAY  
receiving machine is using the individual address.  
F952 POP GATEWAY Locations specified number is  
over.  
F953 POP GATEWAY Subject Description Style Error  
F954 POPGATEWAYPassword Error  
F955 POP GATEWAYWrong Telephone Number  
F956 TEXT forwarding error  
FF00 Mupis Command Transmission Failed or  
Response against Command is Invalid  
T.37 Option Guide: English  
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Transmission Troubleshooting  
Transmission fails; a communication error occurs.  
I have turned MDN (or DSN) ON, but no confirmation has  
been returned.  
See if the server is down.  
Both MDN and DSN are sent as text-format messages. If  
the TEXT PRINT setting is OFF, the confirmations will  
not print.  
Are the IPADDRESS, SubNetMask and Default Gateway  
settings correct?  
Has the SMTP server been configured correctly?  
Has the host name been registered?  
MDN: If the receiving Internet Fax/e-mail client is not  
capable of receiving MDN, you may not get a receipt.  
If using DNS, is the DNS server address correct?  
If DNS is ON, some servers may cause an error.  
Display shows message “OPTION BOARD ERROR.”  
DSN: If the receiving server does not support DSN, you  
may not receive any confirmation.  
The TIFF file I sent does not print out at the receiver.  
An error may have occurred at the interface between the  
fax machine and the network card.  
Resend the file, making sure to use Standard resolution  
and MH coding.  
Turn off the fax machine. Verify that the network card is  
correctly installed. Turn the machine on.  
If you sent the file using Ex-fine resolution or any  
coding mode other than MH, the receiving machine may  
not be able to work with the file.  
T.37 simple mode Internet Fax products support only the  
STD and FINE resolution settings and MH coding mode.  
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Reception Troubleshooting  
Reception fails; a communication error occurs.  
When I try to receive data manually, a warning message  
appears on the display.  
Are the IPADDRESS, SubNetMask and Default Gateway  
settings correct?  
Have you registered a POP server and a USER ID?  
Has the POP server been configured correctly?  
If using DNS, is the DNS server address correct?  
The display shows message “OPTION BOARD ERROR.”  
An error may have occurred at the interface between the  
fax machine and the network card.  
Have you set the USER ID correctly as registered on the  
POP server?  
Turn off the fax machine. Verify that the network card is  
correctly installed. Turn the machine on.  
Have you set the password correctly as registered on the  
POP server?  
A communication error occurs during reception, and a  
report is printed out.  
If APOP is on, it will cause a communication error on a  
POP server that does not support APOP.  
Your machine does not support the format of the  
received file.  
Reception does not start.  
Has the POP interval been set at 0?  
If the TEXT PRINT setting is ON, you cannot receive  
messages while a print alarm (no paper, cover open,  
paper jam, etc.) is on.  
Is there sufficient free memory space? Images are stored  
in memory first, and cannot be received if there is not  
enough space.  
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The same mail prints repeatedly.  
The fax machine prints out a large number of meaningless  
characters.  
Is the User Function 84: DELETE POP MSG set to  
TYPE2?  
It may be printing out Base64-encoded data.  
Do not use other settings unless you receive mail on a  
PC as well as on your fax machine.  
If this frequently occurs, change the User Function 86:  
TEXT PRINT setting to OFF.  
With the TYPE1 or OFF setting, you will get the same  
mail repeatedly if the number of messages received  
exceeds the maximum number that can be logged by this  
Internet Fax (50).  
Communication errors occur, and service code F020 is  
given each time.  
The POP server password may be wrong, causing the  
server to return authentication errors.  
If this happens, access the mail server from your PC and  
delete all the mail. With the mail server empty, carry out  
a manual reception on the Internet Fax to delete the  
current log stored on it.  
I have sent data from an e-mail client on a PC to the  
Internet Fax, but the reception has failed.  
Have you used a TIFF format supported by this Internet  
Fax?  
If only a text message has been sent, it will not print out  
unless the User Function 86: TEXT PRINT is set to ON.  
Some e-mail clients send e-mail using unusual formats  
which this machine cannot receive.  
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PDF files are not received.  
The Message Disposition Notification (MDN) does not  
display all of the information about the original message.  
PDF files cannot be received.  
The MDN does not display all of the information about  
the original message.  
PDF files can be sent.  
You want a different format for the Return Receipt.  
The transmission record does not display any Message  
Disposition Notifications (MDNs).  
To receive a Return Receipt, your machine must make a  
Return Receipt request.  
Message Disposition Notifications (MDNs) are not  
shown in the transmission record.  
Receipt Format determines the format of the Return  
Receipt.  
Is it necessary to set the Domain Name (User Function 91)?  
SMTP  
Two settings are available: MDN and TEXT  
MDN  
User Function 91, Domain Name, must be set for  
Email to FAX (SMTP) communications.  
MDN is  
the format specified by RFC  
supported by Netscape Messenger  
supported by Microsoft Outlook  
POP  
User Function 91, Domain Name, does not have to  
be set for normal POP communications.  
A mailer that does not recognize MDN may not display  
the receipt properly.  
TEXT  
Set to TEXT, your machine immediately prints the  
Return Receipt, when the receipt is delivered.  
T.37 Option Guide: English  
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E-mail-to-Fax Troubleshooting  
SMTP  
I have sent a text to the Internet Fax. The Internet Fax  
does not forward it.  
I have sent data using the format “FAX=[telephone  
number]@[domain name], but it has not been delivered to  
the Internet Fax.  
If GW Forward Text is OFF, the text will not be  
forwarded.  
You may have set the domain name (the part after @)  
incorrectly. Consult your Network Administrator about  
the correct domain entry.  
I have tried to forward data by FAX, but communication  
cannot be established.  
Check the fax’s telephone line settings. Make sure the  
settings are correct.  
The Internet Fax refuses to receive data.  
Check the entered telephone number.  
Characters that can be used are: numbers, +, #, *, P or –  
If you have entered a telephone number longer than 40  
digits, the Internet Fax will not receive the transmission.  
Have you registered the recipient’s domain name onto  
the Internet Fax?  
Is the format of the TIFF file you are sending supported  
by this Internet Fax?  
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There is a Domain Discrepancy.  
I didn’t receive a Relay Return Receipt.  
Verify that the domain of the mail address of the sender  
is programmed in User Function 91: Domain Name (of  
the Internet Fax).  
Message Disposition Notification (MDN) must be set to  
ON before you request a Relay Return Receipt.  
Your machine will automatically send a Relay Return  
Receipt to the sender if an error occurs during the relay  
transmission.  
Example:  
The mail address of the sender is:  
Using this example, there are three ways to program  
User Function 91: Domain Name.  
fax.test.com  
test.com  
com  
If User Function 91: Domain Name is programmed  
as  
fax.text.com  
Your machine will ONLY receive from that  
sender.  
com  
Your machine will receive from all COM  
domains.  
T.37 Option Guide: English  
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E-mail-to-Fax Troubleshooting  
I didn’t receive a Relay Return Receipt.  
POP  
Message Disposition Notification (MDN) must be set to  
ON before you request a Relay Return Receipt.  
There is a transmission error.  
Confirm the service code.  
Your machine will automatically send a Relay Return  
Receipt to the sender if an error occurs during the relay  
transmission.  
I sent an email, but it wasn’t forwarded.  
Only TIFF or TEXT files are forwarded.  
If User Function 96: GW Forward Text is set to OFF, and  
the email contains only text, the email will not be  
forwarded.  
In Email to Fax (POP), the Mail Subject MUST contain a  
specified series of letters. Verify that this series of letters  
is correctly entered.  
Email to Fax (POP) allows a maximum of ten (10)  
forwarding locations. A transmission error occurs when  
more than ten (10) forwarding locations are requested.  
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E-mail-to-Fax Troubleshooting  
General  
Received e-mails are not deleting from the server the way I  
want them to.  
Available settings are:  
Check the setting of User Function 84: Delete POP  
Message.  
OFF:  
Do not delete mail  
TYPE1: Delete only the mail your fax machine can  
print out  
This setting determines how the received e-mails are  
deleted from the mail server.  
TYPE2: Delete all mail  
If this user function is set to OFF, received e-mails remain  
on the POP until the Network Administrator deletes  
them.  
The default setting is TYPE2.  
T.37 Option Guide: English  
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The communication logs (records) for the messages  
received by my fax machine are not correct.  
The headers of my Internet Faxes are not printing the way  
I want them to.  
Your fax machine maintains a log of up to 50  
communications.  
Text Print (User Function 86) must be ON for this setting  
(Header Print) to be valid.  
This log prevents repeat receptions of any messages that  
have already been read.  
Check the setting for User Function 87: Header Print.  
This function determines how the e-mail header is  
printed.  
However, if there are more than 50 messages on the  
server, you may experience errors.  
Available settings are: OFF, TYPE1, and TYPE2  
Your fax machine will receive and print e-mails, but the  
log will not be correct.  
OFF: Header does not print. The message and any TIFF  
attachments print.  
To correct this error  
TYPE1: SUBJECT/FROM/TO information prints.  
Have the network administrator delete the received  
e-mails (mail data) on the mail server.  
TYPE2: All header information prints. This information  
includes all routing and server information.  
Make sure there is no mail.  
The default setting is OFF.  
Activate the POP reception on your fax machine.  
This procedure will erase the log of the 50 previous  
communications.  
To prevent this error  
If automatic POP reception is carried out while there  
is no mail, the log will also be erased.  
Regularly delete the received e-mails from the mail  
server. Keep the number of records on the log below  
50.  
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When I scan documents, my fax machine sender ID is  
included.  
My fax machine sender ID is not included in documents I  
am sending.  
Check the setting for User Function 90: Sender ID  
(E-Mail).  
Check the setting for User Function 90: Sender ID  
(E-Mail).  
Make sure it is OFF.  
Make sure it is ON.  
This function determines if the sender ID is included  
with images scanned by the Internet Fax.  
This function determines if the sender ID is included  
with images scanned by the Internet Fax.  
Available settings are: ON or OFF.  
The default setting is ON.  
Available settings are: ON or OFF.  
The default setting is ON.  
The setting for this function always applies when using  
The setting for this function always applies when using  
!
Internet Fax.  
!
Internet Fax.  
Sender ID (E-Mail) [User Function 90] is independent  
from Sender ID On/Off (User Function 23).  
Sender ID (E-Mail) [User Function 90] is independent  
from Sender ID On/Off (User Function 23).  
If you are using your fax as a scanner, turn this setting  
off. This prevents the sender ID data from appearing in  
scanned images.  
If you are using your fax as a scanner, turn this setting  
off. This prevents the sender ID data from appearing in  
scanned images.  
T.37 Option Guide: English  
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I’ve entered the DNS name of the SMTPserver, but it  
doesn’t work.  
My server does not supportAPOP, and my fax machine is  
experiencing communication errors  
Try entering the IP address.  
Make sure the OKIVIEW 32 Setting, UseAPOP, is set to  
OFF.  
I’ve changed the settings for the network card (User  
Function 98), but the changes are not being implemented.  
This setting is available when you are using a POP server  
that supports APOP.  
Did you press MENU while the initialization message  
was displayed?  
With APOP, the POP password will be encrypted before it  
is sent.  
Pressing MENU while the initialization message is on  
display (after changing the settings) will cause the  
machine to “lose” the setting changes and the settings  
will not update correctly.  
A communication error will occur if this setting is turned  
on when using a server which does not support APOP.  
Refer to “Setting Up on a Network, Using the  
OKILAN 7100e+ Web Page, Changing the Settings  
Using the Web Page.”  
My machine won’t receive Internet Faxes while a print  
alarm (e.g., no paper, cover open, paper jam) is exists.  
Change User Function 86, Text Print to OFF.  
Your machine will receive Internet Faxes while a print  
alarm exists.  
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My fax machine stops receiving messages before they are  
completely received.  
How do I confirm that the Internet Fax I sent was received  
by the person I sent it to?  
Make sure that your machine has enough free memory to  
receive fax messages.  
You must contact the person and confirm with them  
directly.  
Internet Faxes are received into memory.  
Internet faxing can confirm receipt by the mail server  
(network device) the person is connected to, but nothing  
more.  
If too little memory is available, reception may be  
terminated before the complete message is received.  
Install an optional memory expansion kit if your Internet  
Fax receptions frequently terminate before completion.  
T.37 Option Guide: English  
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Printing Troubleshooting  
When printing over the network, my fax machine  
sometimes won’t print the last page.  
I want to use my fax machine as a printer. When I try to  
install the printer driver on my Windows 2000 system, I  
get a warning message about authentication.  
It is impossible to judge whether printing data is not  
being transmitted due to network delay or the end of the  
data stream.  
Ignore this message if it appears. It will not cause any  
problems with the installation of the driver.  
You can try adjust the setting of User Function 82: LAN  
Print T.O. to a longer interval.  
I have the optional second paper tray installed. Why won’t  
my machine automatically pull paper from the other tray  
when one runs out?  
This time-out configuration allows the device to cancel a  
print job when no printing data can be found after a  
specified time has elapsed since the last data was  
submitted.  
Verify that User Function 80, Auto Tray Switch is ON.  
Verify that the same size of paper is installed in both  
trays.  
Verify that the second paper tray is properly installed.  
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