7300 Series All-In-One
User's Guide
November 2005
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2006 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
Contents
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4
5
6
Black Ink Low/Color Ink Low/Photo Ink Low...........................................................................94
Clear Paper Jam....................................................................................................................................94
Clear ADF Jam........................................................................................................................................94
Left Cartridge Error/Right Cartridge Error.........................................................................94
Cartridge Error....................................................................................................................................95
Clear Carrier Jam...............................................................................................................................95
Left Cartridge Missing/Right Cartridge Missing.................................................................96
Error: 1104............................................................................................................................................96
Alignment Problem...............................................................................................................................97
Fax Error.................................................................................................................................................97
Fax Mode Unsupported.........................................................................................................................97
Failed to Connect...............................................................................................................................97
Phone Line Error.................................................................................................................................98
Remote Fax Error.................................................................................................................................98
Phone Line Busy....................................................................................................................................99
Memory Full..........................................................................................................................................100
7
8
Finding information about the printer
Setup sheet
Description
Where to find
The Setup sheet gives you instructions for setting up
hardware and software.
You can find this document in the printer box or on the
Lexmark Web site.
User's Guide
Description
Where to find
The User's Guide gives you instructions for using the printer You can find this document on the Lexmark Web site.
and other information such as:
When you install the printer software, the User's
• Maintenance
• Troubleshooting
• Safety
Guide may also be installed.
1 Click Start Œ Programs or All Programs Œ
Lexmark 7300 Series.
2 Click User's Guide.
CD
Description
Where to find
The CD contains drivers, software, and publication files. You can find this CD in the printer box. See the Setup
The CD installs the Help system on your computer if your sheet for installation instructions.
printer connects to a computer.
Help
Description
Where to find
The Help gives you instructions for using the software if While in any Lexmark software program, click Help,
your printer connects to a computer.
Tips ΠHelp, or Help ΠHelp Topics.
Lexmark Solution Center
Description
Where to find
The Lexmark Solution Center software is included on To access the Lexmark Solution Center:
your CD if your printer connects to a computer. It installs
with the other software.
1 Click Start Œ Programs or All Programs Œ
Lexmark 7300 Series.
2 Select Lexmark Solution Center.
Readme file
Description
Where to find
This file contains late-breaking information about the
printer and software that does not appear in other
documentation, as well as information specific to your
operating system.
To access the Readme file:
1 Click Start Œ Programs or All Programs Œ
Lexmark 7300 Series.
2 Select Readme.
9
Web site
Description
Where to find
Our Web site contains a variety of information.
1 Go to the Web site.
Note: All paths for the Web site are subject to
change.
2 Select a country from the drop-down list in the upper-left
corner of the page.
3 Select the link for the information you need.
Record the following information (located on the store receipt and the back of the printer), and have it ready when
you contact us so that we may serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
10
Setting up the printer
Checking the box contents
2
3
1
4
5
7
6
Name
Description
Cartridges to be installed into the printer.
1
2
3
Black print cartridge
Color print cartridge
Telephone cord
Note: Cartridge combinations vary depending on the product purchased.
Use for faxing. For more information about connecting this cord, see
Power supply cord
Attaches to the power supply port located at the back of the printer.
4
5
Setup sheet
Instructions on setting up printer hardware and software, and information on
setup troubleshooting.
6
7
Installation software CD
Installation software for the printer. Also includes the printer software Help.
Note: Installing the printer software also installs the Help.
User’s Guide or Setup
Printed booklet that serves as a guide.
Solutions
Installing another language control panel
These instructions apply only if you received one or more additional language control panels with the printer.
1 Lift and remove the control panel (if one is installed).
11
2 Choose the correct control panel for your language.
3 Align the clips on the control panel with the holes on the printer, and then press down.
Getting the printer ready to fax
Choosing a fax connection
You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem. If
Note: The printer is an analog device that works best when directly connected to the wall jack. Other devices (such
as a telephone or answering machine) can be successfully attached to pass through the printer, as described in the
setup steps. If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter)
is required.
You do not need to attach the printer to a computer, but you do need to connect it to a telephone line to send and
receive faxes.
You can connect the printer to other equipment. See the following table to determine the best way to set up the
printer.
Equipment
Benefits
See this section
Send and receive faxes without using a
computer.
• The printer
• A telephone cord
• The printer
• Use the fax line as a normal telephone
line.
• A telephone
• Send and receive faxes without using a
computer.
• Two telephone cords
• The printer
faxes.
• A telephone
• An answering machine
• Three telephone cords
Send faxes using the computer or the
printer.
• The printer
• A telephone
• A computer modem
• Three telephone cords
12
Connecting directly to a telephone wall jack
Connect the printer directly to a telephone wall jack to make copies or send and receive faxes without using a
computer.
1 Make sure you have a telephone cord and a telephone wall jack.
2 Connect one end of the telephone cord into the LINE port of the printer.
LINE
E
EXT
X
T
3 Connect the other end of the telephone cord into an active telephone wall jack.
Note: For more information on connecting the printer to telecommunications equipment, see the additional setup
instructions that came with the printer. Setup steps may vary depending on your country.
Connecting to a telephone
Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever
your telephone is located to make copies or send and receive faxes without using a computer.
1 Make sure you have the following:
• A telephone
• Two telephone cords
• A telephone wall jack
2 Connect one telephone cord to the LINE port of the printer, and then plug it into an active telephone wall jack.
LINE
E
EXT
X
T
LINE
EXT
13
3 Remove the protective plug from the EXT port
of the printer.
LINE
EXT
XT
LINE
IN
E
EXT
T
4 Connect the other telephone cord to a telephone, and then plug it into the EXT port
of the printer.
LINE
EXT
Note: For more information on connecting the printer to telecommunications equipment, see the additional setup
instructions that came with the printer. Setup steps may vary depending on your country.
Connecting to an answering machine
Connect an answering machine to the printer to receive both incoming voice messages and faxes.
1 Make sure you have the following:
• A telephone
• An answering machine
• Three telephone cords
• A telephone wall jack
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2 Connect one telephone cord into the LINE port of the printer, and then plug it into an active telephone wall
jack.
LINE
INE
EXT
X
T
LINE
EXT
XT
3 Remove the protective plug from the EXT port
of the printer.
LINE
EXT
LINE
IN
E
EXT
X
T
4 Connect a second telephone cord from the telephone to the answering machine.
5 Connect a third telephone cord from the answering machine to the EXT port
of the printer.
LINE
E
EXT
Note: For more information on connecting the printer to telecommunications equipment, see the additional setup
instructions that came with the printer. Setup steps may vary depending on your country.
15
Connecting to a computer with a modem
Connect the printer to a computer with a modem to send faxes from the software application.
1 Make sure you have the following:
• A telephone
• A computer with a modem
• Three telephone cords
• A telephone wall jack
2 Connect a telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack.
LINE
E
EXT
XT
LINE
EXT
3 Remove the protective plug from the EXT port
of the printer.
LINE
E
EXT
LINE
EXT
T
4 Connect a second telephone cord from the telephone to the computer modem.
16
5 Connect a third telephone cord from the computer modem to the EXT port
of the printer.
LINE
EXT
LINE
N
E
EXT
X
T
Note: For more information on connecting the printer to telecommunications equipment, see the additional setup
instructions that came with the printer. Setup steps may vary depending on your country.
17
Learning about the printer
Understanding the parts of the printer
2
1
3
4
9
8
7
5
6
Use the
To
1
2
Automatic Document Feeder (ADF)
Scan, copy, or fax multiple-page letter, legal, and A4
size documents.
ADF input tray
Load original documents in the ADF. Recommended
for scanning, copying, or faxing multiple-page
documents.
Note: Do not load postcards, photos, small items, or
thin media (such as magazine clippings) into the ADF.
Place these items on the scanner glass.
3
4
ADF exit tray
Top cover
Pick up your original document after it has gone
through the ADF.
Access the scanner glass.
Note: The scanner glass is recommended for card
stock, photos, and delicate or unusually sized
originals that cannot be fed through the ADF.
5
PictBridge port
Connect a PictBridge-enabled digital camera to the
printer.
6
7
8
Paper tray
Load paper.
Paper exit tray
Control panel
Stack paper as it exits.
Operate the printer.
For more information, see “Using the control panel”
9
Scanner unit
Access the print cartridges.
18
1
LINE
E
EXT
XT
5
4
LI
NE
EXT
T
3
2
Use the
To
1
EXT port
Connect additional devices, such as a data/fax
modem, telephone, or answering machine to the
printer.
Note: Remove the plug to access the port.
EXT
2
3
4
5
Power supply port
Rear access door
USB port
Connect the printer to a power source.
Remove paper jams.
Connect the printer to a computer using a USB cable.
LINE port
Connect the printer to an active telephone line to send
and receive faxes. The printer must be connected to
this telephone line to receive incoming fax calls.
Note: Do not connect additional devices to the LINE
port, and do not connect a DSL (digital subscriber
line), ISDN (integrated services digital network), or
cable modem to the printer.
LINE
19
Using the control panel buttons and menus
Using the control panel
The display shows:
• All-In-One status
• Messages
• Menus
Note: Words on the display may be abbreviated or shortened using ellipses.
1
2
3
4
7
6
5
Press
To
1
2
One-Touch Dial
buttons (1–5)
Access any of the five programmed Speed Dial numbers.
Copy Mode
Scan Mode
Fax Mode
Access the copy default screen and make copies.
Note: The mode is selected when the button light is on.
3
4
5
Access the scan default screen and scan documents.
Note: The mode is selected when the button light is on.
Access the fax default screen and send faxes.
Note: The mode is selected when the button light is on.
Fax Auto Answer
Answer all incoming calls when the button light is on.
Note: For information on setting the number of rings before the machine will answer
Redial / Pause
Phone Book
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7
• In Fax mode, redial the last number entered.
• Insert a three-second pause in the number to be dialed to wait for an outside line
or get through an automated answering system. Enter a pause only when you
have already begun entering the number.
Access any of the programmed Speed Dial numbers (1–89) or Group Dial numbers
(90-99).
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3
4
1
2
8
7
6
5
Press
To
Quality
Adjust the quality of a copy, scan, or fax.
1
2
• Increase a number.
• Enter a space between letters or numbers.
• Scroll through menus, submenus, or settings on the display.
3
4
• Choose a menu or submenu item that appears on the display.
• Save settings.
• Decrease a number.
• Delete a letter or number.
• Scroll through menus, submenus, or settings on the display.
5
• Cancel a scan, copy, or print job in progress.
• Clear a fax number or end a fax transmission and return to the fax default screen.
• Exit a menu or submenu, and return to the default copy, scan, or fax screen.
• Clear current settings or error messages, and return to default settings.
Display the Copy, Scan, or Fax menu, depending on which mode is selected.
6
7
• Return to the previous screen.
• Delete a letter or number.
8
Lighter/ Darker
Adjust the brightness of a copy or fax.
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1
2
3
4
1
4
7
2
5
8
0
3
6
9
#
*
Press
To
1
A keypad number or In Copy mode: Select the number of copies you want to make.
symbol
In Fax mode:
• Enter fax numbers.
• Navigate an automated answering system.
• Select letters when creating a Speed Dial list.
• Type numbers to enter or edit the date and time shown on the display.
2
3
4
Start Color
Start Black
Power
Start a color copy or scan job, depending on which mode is selected.
Start a black-and-white copy, scan, or fax job, depending on which mode is selected.
• Turn the printer on and off.
• Stop the print, copy, fax, or scan process.
Navigating the control panel menus
1 Press Copy Mode, Scan Mode, or Fax Mode.
The copy, scan, or fax default screen appears.
2 To change settings, press Menu.
3 Press
or
or
repeatedly until appears next to the menu item you want.
4 Press
.
5 Press
repeatedly until appears next to the submenu item you want or the setting you want appears.
6 Press
.
7 If needed, press
or
repeatedly until the setting you want appears.
8 If you want to save the setting for future use, press
.
9 If needed, press
repeatedly to return to the previous menus.
22
Using the Copy menu
To access and navigate the Copy menu:
1 From the control panel, press Copy Mode.
The copy default screen appears.
2 If you do not want to change a setting, press Start Color or Start Black.
3 If you want to change a setting, press
.
4 Press
or
or
repeatedly until appears next to the menu item you want.
5 Press
.
6 Press
repeatedly until appears next to the submenu item or setting you want.
7 Press
.
8 If needed, press
or
repeatedly until appears next to the setting you want.
9 If you want to save the setting for future use, press
.
10 Press Start Color or Start Black.
Note: If needed, press
repeatedly to return to the previous menus.
Use this
To
Number-Copies
Resize
Specify how many copies to print.
Specify the percentage for enlarging or reducing an image copy.
Paper Size
Repeat Image
Collate
Specify the size of the paper loaded.
Choose how many copies of an image to print on a page.
Collate copies as they exit.
N-Up
Choose how many pages to print on a page.
Specify the size and type of the original document.
More Settings
Maintenance
• View ink levels.
• Clean cartridges.
• Align cartridges.
• Print a test page.
Device Setup
Color
Customize printer settings.
Adjust the color intensity.
23
Using the Scan menu
To access and navigate the Scan menu:
1 From the control panel, press Scan Mode.
The scan default screen appears.
2 Press
or
repeatedly until the scan destination you want appears.
3 If you do not want to change a setting, press Start Color or Start Black.
4 If you want to change a setting, press
.
5 Press
or
repeatedly until appears next to the menu item you want.
6 Press
.
.
7 Press
or
repeatedly until appears next to the submenu item you want or the setting you want appears.
8 Press
9 If needed, press
or
repeatedly until appears next to the setting you want.
10 If you want to save the setting for future use, press
.
11 Press Start Color or Start Black.
Note: If needed, press
repeatedly to return to the previous menus.
Use this
To
Original Size
Maintenance
Specify the size of the original.
• View ink levels.
• Clean cartridges.
• Align cartridges.
• Print a test page.
Device Setup
Customize printer settings.
Using the Fax menu
To access and navigate the Fax menu:
1 From the control panel, press Fax Mode.
The fax default screen appears.
2 If you do not want to change a setting, enter the fax number and press Start Black.
3 If you want to change a setting, press
.
4 Press
or
or
repeatedly until appears next to the menu item you want.
5 Press
.
6 Press
repeatedly until appears next to the submenu item you want or the setting you want appears.
24
7 Press
.
8 If needed, press
or
repeatedly until appears next to the setting you want.
9 If you want to save the setting for future use, press
.
10 Press Start Black.
Note: If needed, press
repeatedly to return to the previous menus.
Use this
To
Ringer Volume
On Hook Dial
Modify the volume.
Dial a telephone number while listening to the call through a speaker
on the printer. This is useful when you must navigate an automated
answering system before sending your fax.
Fax Reports
Delay Fax
Print fax history or transmission status reports.
Enter a specific time to send a fax.
Note: Make sure the date and time are entered correctly before setting
a specific time to send a fax.
Phone Books
Block Faxes
Add, edit, and print names and fax numbers of individuals or groups.
Block faxes from the numbers you specify.
Customize settings for sending a fax.
Send Setup
Receive (Recv.) Setup
Maintenance
Customize settings for receiving a fax.
• View ink levels.
• Clean cartridges.
• Align cartridges.
• Print a test page.
Device Setup
Customize printer settings.
25
Learning about the software
Using the printer software
Use this
To
The Productivity Suite
The All-In-One Center
The Solution Center
Print Properties
The Photo Editor
Fast Pics
Open the component necessary for you to complete a task.
Scan, copy, print, and fax.
Find troubleshooting, maintenance, and cartridge ordering information.
Select the best print settings for the document you are printing.
Edit photos and graphics.
Transfer photos from a PictBridge-enabled digital camera to the computer.
Adjust fax settings.
The Fax Setup Utility
Using the Productivity Suite
To open the Productivity Suite software, use one of these methods:
Method 1
Method 2
From the desktop, double-click the Productivity
Suite icon.
1 Click Start ΠPrograms or All Programs ΠLexmark
7300 Series.
2 Select Productivity Suite.
Click the Productivity Suite icon for the task you want to complete.
Click
To
Details
Manage Documents
Organize, search for, or print documents. Send documents to other
people, or open them with various programs.
Manage Photos
Organize or print photos in various layouts. Send photos to other
people, or open them with various programs.
Visit Lexmark Online
Visit our Web site.
26
Click
To
Details
Scan
Scan a photo or document.
Copy
Copy a photo or document with options to enlarge, reduce, or change
other features.
Fax
Send a fax or change fax settings.
Attach to E-mail
E-mail documents or photos which are scanned or saved on the
computer.
Scan & Edit Text (OCR) Scan a document to a word processor to edit the text using Optical
Character Recognition (OCR).
Scan to PDF
Scan a document and save it on your computer as a PDF.
Learn more about what you can do with this software.
Find maintenance and troubleshooting information and tools to keep the printer working properly.
View a Web-based tutorial.
Using the All-In-One Center
Opening the All-In-One Center
Use the All-In-One Center software to scan, copy, and fax documents, or to print saved photos.
To open the All-In-One Center, use one of these methods:
Method 1
Method 2
From the desktop, double-click the Productivity Suite
icon, and then click Scan or Copy.
1 Click Start Œ Programs or All Programs Œ
Lexmark 7300 Series.
2 Select All-In-One Center.
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Using the Scanning & Copying tab
Use the Scanning & Copying tab to perform scanning and copying tasks, to select a task from Productivity Tools, or
to preview an image.
From this section
You can
Scan
• Select a program to send a scanned image to.
• Select what type of image is being scanned.
• Select the scan quality.
Note: Click See More Scan Settings to view all settings.
Copy
• Select the quantity and color of copies.
• Select a quality setting for copies.
• Select a blank paper size.
• Select the size of the original document.
• Lighten or darken copies.
• Enlarge or reduce copies.
Note: Click See More Copy Settings to view all settings.
Productivity Tools
• Print
– Repeat an image several times on one page.
– Enlarge or reduce an image.
– Print an image as a multiple-page poster.
– Print more than one page on a sheet of paper.
• Share
– Fax an image or document.
– E-mail an image or document.
• Save
– Save an image on the computer.
– MagiChop—Save multiple photos.
– Scan and save to PDF format.
• Edit
– Edit text found in a scanned document (OCR).
– Modify an image with a photo editor.
Preview
• Select a region of the previewed image to scan or copy.
• View an image of what will be printed or copied.
Note: For more information about using the Scanning & Copying tab, click Help in the top center of the screen.
28
Using the Saved Images tab
Use the Saved Images tab to perform tasks with images that are saved on the computer.
From this section
You can
Preview
• Show or create folders.
• Preview and select images.
• Rename, delete, or edit selected images.
Open With
Select where to send the saved images.
Photo Prints
Click Show More Printing Options to view and adjust the print settings. You
can:
• Select the quantity and color of copies.
• Select a quality setting for copies.
• Lighten or darken copies.
• Enlarge or reduce copies.
Note: Click Next to select and print photos in standard sizes.
Productivity Tools
• Print
– Print an album page with various photo sizes.
– Enlarge or reduce an image.
– Print an image as a multiple-page poster.
• Share
– Fax an image or document.
– E-mail an image or document.
• Edit
– Edit text found in a scanned document (OCR).
– Modify an image with a photo editor.
Note: For more information about using the Saved Images tab, click Help in the top center of the screen.
Using the Maintain/Troubleshoot link
The Maintain/Troubleshoot link provides you with direct links to the Solution Center and the Fax Setup Utility.
1 Click Start ΠPrograms or All Programs ΠLexmark 7300 Series.
2 Select All-In-One Center.
3 Click Maintain/Troubleshoot.
4 Select from these topics:
• Maintain or fix quality problems
• Troubleshoot problems
• Device status and ink levels
• More printing ideas and how to's
• Contact information
• Advanced (Voice and communication options)
29
• View the software version and copyright information
• Display the Fax Setup Utility
Using the Solution Center
The Solution Center provides help, as well as information about the printer status and ink levels.
There are two ways of opening the Solution Center.
Method 1
Method 2
From the desktop, double-click the Productivity Suite icon,
and then click the Maintain/Troubleshoot button.
1 Click Start Œ Programs or All Programs Œ
Lexmark 7300 Series.
2 Select Solution Center.
The Solution Center consists of six tabs:
From this tab
You can
Printer Status (Main dialog)
• View the status of the printer. For example, while printing, the
status of the printer is Busy Printing.
• View the type of paper detected in the printer.
• View the ink levels of the print cartridges.
How To
Learn how to:
• Scan, copy, fax, and print.
• Find and change settings.
• Use basic features.
• Print projects such as banners, photos, envelopes, cards, iron-on
transfers, and transparencies.
• Find the printable User's Guide.
Troubleshooting
Maintenance
• Learn tips about the current status.
• Solve printer problems.
• Install a print cartridge.
Note: Wait until scanning is complete before installing new print
cartridges.
• View shopping options for new cartridges.
• Print a test page.
• Clean to fix horizontal streaks.
• Align to fix blurry edges.
• Troubleshoot other ink problems.
Contact Information
Learn how to contact us by telephone, e-mail, or on the World Wide
Web.
30
From this tab
You can
Advanced
• Change the appearance of the Printing Status window.
• Turn printing voice notification on or off.
• Change network printing settings.
• Share information with us regarding how you use the printer.
• Obtain software version information.
Note: For more information, click Help in the lower right corner of the screen.
Using Print Properties
Opening Print Properties
Print Properties is the software that controls the printing function when the printer is connected to a computer. You
can change the settings in Print Properties based on the type of project you want to create. You can open Print
Properties from almost any program:
1 With a document open, click File ΠPrint.
2 From the Print dialog, click Properties, Preferences, Options, or Setup.
Using the Save Settings menu
From the “Save Settings” menu, you can name and save the current Print Properties settings for future use. You
can save up to five custom settings.
Using the I Want To menu
The “I Want To” menu contains a variety of task wizards (printing a photo, an envelope, a banner, a poster, or printing
on both sides of the paper) to help you select the correct print settings for a project.
Using the Options menu
Use the “Options” menu to make changes to the Quality Options, Layout Options, and Printing Status Options
settings. For more information on these settings, open the tab dialog from the menu, and then click the Help button
on the dialog.
The “Options” menu also provides direct links to different parts of the Solution Center as well as software version
information.
31
Using the Print Properties tabs
All of the print settings are on the three main tabs of the Print Properties software: Quality/Copies, Paper Setup, and
Print Layout.
Tab
Options
Quality/Copies
• Select a Quality/Speed setting.
• Select a Paper Type.
• Customize how the printer prints several copies of a single print job:
collated or normal.
• Choose Automatic Image Sharpening.
• Choose to print color images in black and white.
• Choose to have the last page printed first.
Paper Setup
Print Layout
• Specify the size of paper loaded.
• Select the orientation of the document on the printed page: portrait or
landscape.
• Select the layout you want to print.
• Choose to print on both sides of the paper, and select a duplexing
preference.
Note: For more information about these settings, right-click a setting on the screen, and then select What's This?
Using the Photo Editor
Use the Photo Editor software to edit graphics or photos.
1 Click Start ΠPrograms or All Programs ΠLexmark 7300 Series.
2 Select Photo Editor.
3 Click File ΠOpen to select the image you want to edit.
4 Edit the image with the available tools.
Notes:
• You can edit only one image at a time.
• Move the mouse pointer over the tool for a description.
5 Click File ΠSave as.
6 Enter a file name and file type, and then click Save.
From this section
You can
Quick Fixes
• Remove the red-eye effect caused by light reflection.
• Fix the photo with one click.
• Crop the image.
• Rotate the image.
• Flip the image.
32
From this section
You can
Image Adjust
• Adjust the color depth.
• Adjust the color balance.
• Colorize the image.
• Colorize the image to sepia tones.
• Adjust the Brightness/Contrast.
• Adjust the blur.
• Adjust the sharpness.
• Despeckle (blur) the image to remove dust and scratches.
• Adjust the exposure.
• Adjust the color level.
Image Size
• Change the units of measurement.
• Resize the image.
• Crop the image.
Drawing Tools
• Select an area by dragging a box around it. Use this for text box placement
and cutting and copying areas.
• Add text.
• Fill pixels with color.
• Draw with a pencil tool.
• Draw with a line tool.
• Erase areas.
• Paint areas with a paintbrush tool.
• Pick up a color using the eyedropper.
Using the Fax Setup Utility
Use this utility to adjust how faxes are sent and received. When you save the settings, they apply to every fax you
send or receive. You can also use this utility to create and edit the Speed Dial list.
1 From the desktop, double-click the Productivity Suite icon.
2 Click Fax.
3 Click Manage fax history or All-In-One fax settings.
For a list of options available from the Fax Setup Utility, see “Customizing fax settings” on page 58.
33
Loading paper and original documents
Loading paper
1 Make sure:
• You use paper designed for inkjet printers.
• The paper is not used or damaged.
• If you are using specialty paper, you follow the instructions that came with it.
• You do not force paper into the printer.
2 Lift the paper exit tray, and extend the center paper guide.
3 Insert paper into the paper tray.
4 Adjust the paper guides to rest against the left, right, and bottom edges of the paper.
5 Lower the paper exit tray.
34
6 Extend the paper exit tray stop to catch the paper as it exits.
Loading various paper types
Load up to
Make sure
100 sheets of plain paper
The paper guides rest against the left, right, and bottom edges of the
paper.
50 sheets of coated paper
50 sheets of premium paper
50 sheets of photo paper
50 sheets of glossy paper
• The glossy or coated side of the paper faces down.
• The paper guides rest against the left, right, and bottom edges of
the paper.
Note: Photos require more drying time. Remove each photo as it exits,
and allow it to dry to avoid ink smudging.
100 sheets of letterhead paper
• The letterhead side of the paper faces down.
• The top of the letterhead feeds into the printer first.
• The paper guides rest against the left, right, and bottom edges of
the paper.
35
Load up to
Make sure
10 envelopes
• You do not load envelopes with holes, perforations, cutouts, deep
embossing, metal clasps, metal folding bars, string ties, or exposed
adhesive flaps into the printer.
• The print side of the envelopes faces down with the flap to the left
as shown.
• You print the envelopes in landscape orientation.
• You select the correct envelope size. If the exact envelope size is
not listed, select the next biggest size. Set the left and right margins
so that the envelope text will be correctly positioned on the
envelope.
• You load the envelopes vertically and all the way to the back of the
paper tray.
• The paper guides rest against the left, right, and bottom edges of
the envelopes.
Note: Envelopes require more drying time. Remove each envelope as
it exits, and allow it to dry to avoid ink smudging.
25 sheets of labels
• You use full label sheets. Partial sheets (with areas exposed by
missing labels) may cause labels to peel off during printing,
resulting in a paper jam.
• The print side of the labels faces down.
• The top of the labels feeds into the printer first.
• The paper guides rest against the left, right, and bottom edges of
the label sheets.
Note: Labels require more drying time. Remove each sheet of labels
as it exits, and allow it to dry to avoid ink smudging.
50 transparencies
• The rough side of the transparencies faces down.
• You remove any paper backing sheets from the transparencies
before loading.
• If the transparencies have a removable strip, each strip faces down
toward the paper tray.
• The paper guides rest against the left, right, and bottom edges of
the transparencies.
Note: Transparencies require more drying time. Remove each
transparency as it exits, and allow it to dry to avoid ink smudging.
36
Load up to
Make sure
100 sheets of custom size paper
• The print side of the paper faces down.
• The paper size fits within these dimensions:
Width:
– 76–216 mm
– 3.0–8.5 inches
Length:
– 127–432 mm
– 5.0–17.0 inches
• The paper guides rest against the left, right, and bottom edges of
the paper.
25 index cards, photo cards, or postcards
• The thickness does not exceed 0.025 inches (0.635 mm).
• The print side of the cards faces down.
• You load the cards vertically and all the way to the back of the paper
tray.
• The paper guides rest against the left, right, and bottom edges of
the cards.
Note: Photo cards require more drying time. Remove each photo card
as it exits, and allow it to dry to avoid ink smudging.
37
Load up to
Make sure
20 sheets of banner paper
• You remove all the paper from the paper tray before loading the
banner paper.
• You tear off only the number of pages needed to print the banner.
• The print side of the banner faces down into the paper tray with the
first page of the banner on top.
• The leading edge of the banner paper feeds into the printer.
• The paper guides rest against the right and left edges of the paper.
• You have selected the correct paper size for the banner in Print
Properties. For more information, see “Using Print Properties” on
Loading original documents into the ADF
You can load up to 50 sheets of an original document into the ADF for scanning, copying, and faxing. You can load
A4, letter, or legal size paper into the ADF.
1 Load an original document text side up into the ADF.
Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.
Place these items on the scanner glass.
2 Adjust the paper guide on the ADF against the edges of the paper.
38
ADF paper capacity
Load up to
Make sure
50 sheets of:
• The document is loaded text side up.
• Letter paper
• A4 paper
• The paper guide is against the edge of the paper.
• Legal size paper
50 sheets of:
• The document is loaded text side up.
• The paper guide is against the edge of the paper.
• The paper size fits within these dimensions:
Width:
• Custom paper
• Pre-punched paper
• Reinforced edge copier paper
• Preprinted forms
• Letterhead paper
– 210.0 mm–215.9 mm
– 8.27 in.–8.5 in.
Length:
– 279.4 mm–355.6 mm
– 11.0 in.–14.0 in.
• You allow preprinted media to dry thoroughly before loading
into the ADF.
• You do not use media printed with metallic ink particles.
• You avoid embossed designs.
Loading original documents on the scanner glass
You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You
can scan a document for faxing. You can also scan three-dimensional objects for use in catalogs, brochures, or
product fliers.
Note: Place photos, postcards, small items, thin items (such as magazine clippings), and three-dimensional objects
on the scanner glass instead of in the ADF.
1 Make sure the computer and the printer are on.
2 Open the top cover.
39
3 Place the original document face down on the scanner glass in the upper left corner.
Note: Photos should be loaded as shown.
4 Close the top cover to avoid dark edges on the scanned image.
40
Printing
Printing a document
1 Load paper.
2 With a document open, click File ΠPrint.
3 Click Properties, Preferences, Options, or Setup.
4 Adjust the settings.
5 Click OK.
6 Click OK or Print.
Printing collated copies
If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies
as groups of pages (not collated).
Collated
Not collated
1 Load paper.
2 With a document open, click File ΠPrint.
3 Click Properties, Preferences, Options, or Setup.
4 From the Quality/Copies tab, select the number of copies to print.
5 Select the Collate Copies check box.
6 Select the Print Last Page First check box.
7 Click OK.
8 Click OK or Print.
Printing the last page first (reverse page order)
1 Load paper.
2 With a document open, click File ΠPrint.
3 Click Properties, Preferences, Options, or Setup.
4 From the Quality/Copies tab, select Print Last Page First.
5 Click OK.
6 Click OK or Print.
41
Printing transparencies
1 Load transparencies.
2 With a document open, click File ΠPrint.
3 Click OK or Print.
Note: To prevent smudging, remove each transparency as it exits, and let it dry before stacking. Transparencies
may require up to 15 minutes to dry.
Printing envelopes
1 Load envelopes.
2 From the software application, click File ΠPrint.
3 Click Properties, Preferences, Options, or Setup.
4 From the “I Want To” menu, select Print on an envelope.
5 From the Envelope Size list, select the envelope size loaded.
6 Select Portrait or Landscape orientation.
Notes:
• Most envelopes use landscape orientation.
• Make sure the same orientation is also selected in the software application.
7 Click OK.
8 Click OK.
9 Click OK or Print.
Printing multiple pages on one sheet
1 Load paper.
2 With a document open, click File ΠPrint.
3 Click Properties, Preferences, Options, or Setup.
42
4 From the Print Layout tab, select N-up.
5 Select the number of pages to print on each page.
6 If you want each page image to be surrounded by a border, select Print Page Borders.
7 Click OK.
8 Click OK or Print.
Printing cards
1 Load greeting cards, index cards, or postcards.
2 From the software application, click File ΠPrint.
3 Click Properties, Preferences, Options, or Setup.
4 Select a Quality/Speed setting.
Select Best for photos and greeting cards and Normal for other types of cards.
5 Select the Paper Setup tab.
6 Select Paper.
7 From the Paper Size list, select a card size.
8 Click OK.
9 Click OK or Print.
Notes:
• To avoid paper jams, do not force the cards into the printer.
• To prevent smudging, remove each card as it exits, and let it dry before stacking.
43
Copying
ADF
Scanner glass
Use the ADF for multiple-page A4, letter or legal size
documents.
Use the scanner glass for single pages, small items
(such as postcards or photos), or thin media (such as
magazine clippings).
Making a copy
1 Load paper.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.
Place these items on the scanner glass.
3 From the control panel, press Copy Mode.
4 Press Start Color or Start Black.
Collating copies
If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies
as groups of pages (not collated).
Collated
Not collated
1 Load paper.
2 Load an original document faceup into the ADF.
3 From the control panel, press Copy Mode.
44
4 Press
.
5 Press
or
or
or
repeatedly until appears next to Collate.
repeatedly until Onappears.
6 Press
.
7 Press
8 Press
.
.
9 Press
repeatedly until the number of copies you want to print appears.
10 Press
11 Press Start Color or Start Black.
Repeating an image on one page
You can print the same image multiple times on one sheet of paper. This option is helpful in creating labels, decals,
flyers, and handouts.
1 Load paper.
Note: If you are copying photos, use photo or glossy paper, with the glossy or coated side facing down.
2 Load an original document facedown on the scanner glass.
3 From the control panel, press Copy Mode.
4 Press
.
5 Press
or
or
repeatedly until appears next to Repeat Image.
6 Press
.
7 Press
repeatedly until the number of images you want to print on one page appears.
8 Press Start Color or Start Black.
Enlarging or reducing an image
1 Load paper.
Note: If you are copying photos, use photo or glossy paper, with the glossy or coated side facing down.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.
Place these items on the scanner glass.
3 From the control panel, press Copy Mode.
4 Press
.
5 Press
or
repeatedly until appears next to Resize.
6 Press
.
45
7 Press
or
repeatedly until the setting you want appears.
8 Press Start Color or Start Black.
46
Scanning
ADF
Scanner glass
Use the ADF for multiple-page A4, letter, or legal size
documents.
Use the scanner glass for single pages, small items
(such as postcards or photos), or thin media (such as
magazine clippings).
Scanning a document
1 Make sure the printer is connected to a computer, and both the printer and the computer are on.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
3 Press Scan Mode.
4 Press
or
repeatedly until the destination to which you want to scan appears.
5 Press Start Color or Start Black.
6 To scan multiple pages from the scanner glass, place successive pages face down on the scanner glass and
press Start Color or Start Black.
Scanning documents or images for e-mailing
1 Make sure the printer is connected to a computer, and both the printer and the computer are on.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.
Place these items on the scanner glass.
3 From the control panel, press Scan Mode.
4 Press
or
repeatedly until Emailappears.
5 Press Start Color or Start Black.
6 Follow the instructions on the computer screen.
47
Scanning text for editing
Use the Optical Character Recognition (OCR) software feature to turn scanned images into text you can edit with a
word-processing application.
1 Make sure:
• The printer is connected to a computer, and both the printer and the computer are on.
• ABBYY Fine Reader is installed.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.
Place these items on the scanner glass.
3 Double-click the Productivity Suite icon.
4 Click Scan & Edit Text (OCR).
5 Click Preview Now.
6 Select a word-processing program to edit the text.
7 Click Send Now.
8 Edit and save the document.
Scanning images for editing
1 Make sure the printer is connected to a computer, and both the printer and the computer are on.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.
Place these items on the scanner glass.
3 From the desktop, double-click the Productivity Suite icon.
4 Click Scan.
5 From the “Send scanned image to” menu, select a graphics program to edit the images.
6 Click Scan Now.
When the image finishes processing, it opens in the program you selected.
7 Edit the image using the tools available in the graphics program. For more information, see the documentation
that came with the graphics program.
Scanning clear images from magazines or newspapers
Descreening helps to remove wavy patterns from images scanned from magazines or newspapers.
1 Make sure the printer is connected to a computer, and both the printer and the computer are on.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.
Place these items on the scanner glass.
3 From the desktop, double-click the Productivity Suite icon.
48
4 Click Scan.
5 Click Display Advanced Scan Settings.
6 Select the Image Patterns tab.
7 Select the Remove image patterns from magazine/newspaper (descreen) check box.
8 From the “What is being scanned?” menu, select Magazine or Newspaper.
9 Click OK.
10 From the “Send scanned image to” menu, select the destination to which you want to send the scan.
11 Click Scan Now.
Scanning to a computer over a network
1 Make sure:
• The printer is connected to the network through a print server, and the printer, print server, and computer
receiving the scan are on.
• The printer is configured to scan over a network (Direct IP Printing).
2 Load an original document faceup into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.
Place these items on the scanner glass.
3 From the control panel, press Scan Mode.
4 Press
or
repeatedly until the computer to which you want to scan is highlighted.
5 If you set a PIN during network setup, you will be prompted to enter it. After you enter it, press
6 Press or repeatedly until the scan destination you want appears.
7 Press Start Color or Start Black.
.
49
Faxing
ADF
Scanner glass
Use the ADF for multiple-page A4, letter, or legal size
documents.
Use the scanner glass for single pages, small items
(such as postcards or photos), or thin media (such as
magazine clippings).
Note: If you want to customize fax settings:
Sending a fax
Entering a fax number
1 From the control panel, press Fax Mode.
2 Enter a fax number using:
The text box
Enter a fax number using the keypad.
Notes:
• You can include a calling card number as part of the fax number.
• Enter a maximum of 64 digits in a fax number.
Quick Dial
Press Quick Dial 1, 2, 3, 4, or 5.
Speed Dial or Group Dial
a Press Phone Book.
b Enter Speed Dial and/or Group Dial numbers.
• Press
or
repeatedly until the Speed Dial or Group Dial
number you want appears.
• Use the keypad to enter the number of the Speed Dial entry (1–
89) or Group Dial entry (90–99).
50
3 Press
.
4 If you want to send a fax to a group of numbers (broadcast fax), repeat step 2 and step 3, using any combination
of the above methods, until a maximum of 30 fax numbers have been entered.
Sending a fax using the control panel
1 Make sure the printer is on.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.
Place these items on the scanner glass.
3 From the control panel, press Fax Mode.
4 Enter a fax number; press Quick Dial 1, 2, 3, 4, or 5; or press Phone Book to select a number from the Speed
Notes:
• To set the Quick Dial buttons, see “Setting up Quick Dial buttons using the control panel” on page 55 and
5 If you want to send a fax to a group of numbers (broadcast fax):
a Press
.
6 Press Start Black.
The printer scans the document and sends the fax to the number you entered.
Sending a fax using the computer
You can scan a document to the computer and then fax it to someone using the software.
1 Make sure the printer is connected to a computer, and both the printer and the computer are on.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.
Place these items on the scanner glass.
3 From the desktop, double-click the Productivity Suite icon.
4 Click Fax.
5 Click Fax a document in the All-in-One.
6 Follow the instructions on the computer screen to complete the task.
51
Sending a broadcast fax at a scheduled time
You can send a fax to a combination of up to 30 people or groups at a time you choose.
1 Load an original document faceup into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.
Place these items on the scanner glass.
2 From the control panel, press Fax Mode.
3 Press
.
4 Press
or
repeatedly until Delay Faxappears.
5 Press
.
appears next to Delay Current.
6 Press
.
7 Enter the time you want to send the fax.
8 Press
.
9 To select AM or PM, press
or
repeatedly until the setting you want appears.
10 Press to save your settings.
11 Enter a fax number; press Quick Dial 1, 2, 3, 4, or 5; or press Phone Book to select a number from the Speed
13 Press Start Black.
Note: At the designated time, the fax numbers are dialed and the fax is sent to all of the designated fax numbers. If
the fax transmission is unsuccessful to any of the numbers on the broadcast list, the unsuccessful numbers will be
dialed again.
Sending a fax while listening to a call (On Hook Dial)
The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the
printer. It is useful when you must navigate an automated answering system or enter a calling card number before
sending your fax.
1 From the control panel, press Fax Mode.
2 Press
.
3 Press
or
repeatedly until On Hook Dialappears.
4 Press twice.
You can now hear the dial tone of the telephone line.
52
5 Enter a fax number; press Quick Dial 1, 2, 3, 4, or 5; or press Phone Book to select a number from the Speed
Note: Press the keypad numbers to use an automated answering system.
6 Press Start Black.
Receiving a fax
Receiving a fax automatically
1 Make sure the Fax Auto Answer light is on.
2 To set the number of telephone rings before the printer automatically receives faxes, see “Setting the number
Receiving a fax with an answering machine
To receive a fax with an answering machine connected to the printer:
1 Make sure the Fax Auto Answer light is on.
When a telephone ring is detected, the answering machine picks up the call.
• If the printer detects a fax, it receives the fax and disconnects the answering machine.
• If the printer does not detect a fax, the answering machine receives the call.
2 Set the answering machine to answer incoming calls before the printer does.
For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls
after five rings.
3 To set the number of telephone rings before the printer automatically receives faxes, see “Setting the number
Receiving a fax manually
1 Make sure the Fax Auto Answer light is off.
2 To receive the fax:
• Press Start Black
or
• Press * 9 * on the telephone after you answer it and hear fax tones
3 Hang up the telephone. The printer receives the fax.
Using Caller ID
Caller ID is a service provided by some telephone companies that identifies the telephone number (and possibly the
name) of the person who is calling. If you subscribe to this service, it works with the printer. When you receive a fax,
the telephone number of the person who is sending you the fax appears on the display.
Note: Caller ID is available only in some countries and regions.
53
Forwarding faxes
Use the fax forwarding feature if you are going to be away, but still want to receive your faxes. There are three fax
forwarding settings:
• Off—(Default).
• Forward—The printer sends the fax to the designated fax number.
• Print & Forward—The printer prints the fax and then sends it to the designated fax number.
To set up fax forwarding:
1 From the control panel, press Fax Mode.
2 Press
.
3 Press
or
or
or
repeatedly until Recv. Setupappears.
repeatedly until Fax Forwardappears.
repeatedly until the setting you want appears.
4 Press
.
5 Press
6 Press
.
.
7 Press
8 Press
9 Enter the number to which you want to forward the fax.
10 Press to save the setting.
Note: If you select Forward or Print & Forward, Forwardwill appear in the lower left corner of the fax default
menu. To view the selected setting, press
.
Printing fax activity reports
1 From the control panel, press Fax Mode.
2 Press
.
3 Press
or
repeatedly until Fax Reportsappears.
4 Press
.
5 Press
or
repeatedly until the type of report you want to print appears.
6 Press to print the report.
54
Setting up Quick Dial buttons and Speed Dial numbers
Setting up Quick Dial buttons using the control panel
1 From the control panel, press Fax Mode.
2 Enter a fax number.
Notes:
• You can include a calling card number as part of the fax number.
• Enter a maximum of 64 digits in a fax number.
3 Hold down an empty Quick Dial button for two seconds.
Note: You can also program any empty Quick Dial button whenever you are prompted to enter a fax number.
Setting up Quick Dial buttons using the computer
1 Create the first five Speed Dial numbers, which become Quick Dial 1, 2, 3, 4, and 5.
Setting up Speed Dial numbers
The Quick Dial buttons are automatically programmed when you program the first five Speed Dial numbers. The
first five numbers assigned become Quick Dial 1, 2, 3, 4, and 5.
1 From the desktop, double-click the Productivity Suite icon.
2 Click Fax.
3 Click Manage fax history or All-In-One fax settings.
4 Click the Speed Dial tab.
5 To add a fax number to your Speed Dial list:
a Click the next empty line in the list.
b Enter a fax number.
c Place the cursor in the Contact Name field.
d Enter a contact name.
6 To add a fax group:
a Scroll down to line 90.
A new entry box appears.
b Click on the next empty line in the list.
c Enter up to 30 fax numbers for the group.
d Place the cursor in the Contact Name field.
e Enter a contact name.
7 Click OK to save the entries.
55
Notes:
• You can include a calling card number as part of the fax number.
• Enter a maximum of 64 digits in a fax number.
Using the Phone Book
The Phone Book is a directory of Speed Dial entries (1–89) and Group Dial entries (90-99).
To access a Phone Book entry:
1 From the control panel, press Phone Book.
2 Press
or
repeatedly until the entry you want appears.
or
Use the keypad to enter the number of the Speed Dial or Group Dial entry.
To access the Phone Book menu:
1 From the control panel, press Fax Mode.
2 Press
.
3 Press
or
repeatedly until Phone Booksappears.
4 Press
.
5 Press
or
repeatedly until the setting you want appears.
6 Press and follow the instructions on the display.
Use this
To
Add Number
Edit Number
Remove Number
Print
Create a new Speed Dial or Group Dial entry.
Edit a Speed Dial or Group Dial entry.
Delete a Speed Dial or Group Dial entry.
Print all Speed Dial and Group Dial entries in the Phone Book.
Note: For instructions on how to add Speed Dial or Group Dial entries to the Phone Book using the computer, see
Customizing dial settings
Setting up a dialing prefix
You can add a prefix of up to eight characters to the beginning of each number dialed. Characters can include
numbers, commas, and/or the symbols * and #.
1 From the control panel, press Fax Mode.
2 Press
.
3 Press
or
repeatedly until Send Setupappears.
56
4 Press
.
.
5 Press
or
repeatedly until Dial Prefix appears.
6 Press
7 To change the setting, press
8 Press
or
repeatedly until Createappears.
.
9 Enter the prefix to be dialed before each telephone number.
10 Press to save the setting.
Setting the distinctive ring
Distinctive ring is a service provided by some telephone companies that assigns multiple phone numbers to a single
telephone line. If you subscribe to this service, you can program your printer to have a distinctive ring pattern and
phone number for incoming faxes.
1 From the control panel, press Fax Mode.
2 Press
.
3 Press
or
or
or
repeatedly until Recv. Setupappears.
4 Press
.
5 Press
repeatedly until Distinct Ringappears.
repeatedly until the ring pattern you want appears.
6 Press
.
7 Press
8 Press to save the setting.
Setting the number of rings before receiving a fax automatically
1 From the control panel, press Fax Mode.
2 Press
.
3 Press
or
or
or
repeatedly until Recv. Setupappears.
repeatedly until Number–Ringsappears.
repeatedly until the setting you want appears.
4 Press
.
5 Press
6 Press
.
7 Press
8 Press to save the setting.
9 Make sure the Fax Auto Answer light is on.
When the number of rings you set is detected, the printer automatically receives the incoming fax.
57
Setting up to fax while behind a PBX
If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone
system. Ordinarily, when dialing a fax number, the printer waits to recognize the dial tone and then dials the fax
number. However, this method of dialing may not work if the PBX telephone system uses a dial tone that is not
recognizable to most fax machines. The “Dialing while behind a PBX” feature enables the printer to dial the fax
number without waiting to recognize the dial tone.
1 From the control panel, press Fax Mode.
2 Press
.
3 Press
or
or
or
repeatedly until Send Setupappears.
repeatedly until Dial Methodappears.
repeatedly until Behind PBXappears.
4 Press
.
5 Press
6 Press
.
7 Press
8 Press to save this setting.
Customizing fax settings
Customizing settings using the Fax Setup Utility
You can adjust the fax settings in the Fax Setup Utility. These settings apply to the faxes you send or receive.
1 From the desktop, double-click the Productivity Suite icon.
2 Click Fax.
58
3 Click Manage fax history or All-In-One fax settings.
4 Click each tab, and change the settings as needed.
On this tab
You can
Send
• Enter your name and fax number.
Notes:
– You can include a calling card number as part of the fax number.
– Enter a maximum of 64 digits in a fax number.
• Select a maximum send speed and print quality for outgoing faxes.
• Choose whether to scan the entire document before dialing the
number.
• Choose whether to use error correction.
• Select when to print a fax usage report.
• Select when to print a fax activity report.
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On this tab
You can
Receive
• Choose whether to print a footer (the date, time, and page number)
to appear on each page you receive.
• Automatically reduce an incoming fax to fit to the paper size loaded,
or print it on two sheets of paper.
• Select whether you want to forward a fax, or print it and then forward
it.
• Select incoming call options.
• Manage blocked faxes.
Dialing
• Select the number of times you want the machine to redial and the
time between those attempts if the fax cannot be sent on the first try.
• Select the telephone line format you want to use.
• Enter a dialing prefix.
Speed Dial
Create, add to, edit, or delete entries from the Speed Dial list, including
Group Dial entries.
5 Click OK after you finish customizing the settings.
6 Close the Fax Setup Utility.
Setting up a fax header
During the initial setup of your printer, you were prompted to enter your name, fax number, date, and time. This
information is used to create a fax header for faxes you send.
If you have not entered this information:
1 From the control panel, press Fax Mode.
2 Press
.
3 Press
or
or
repeatedly until Send Setupappears.
4 Press
.
5 Press
repeatedly until Personalizeappears.
6 Press
.
7 Enter your name using the keypad.
Note: You can enter a maximum of 24 characters.
8 Press to save the setting.
9 Enter your fax number using the keypad.
Note: You can enter a maximum of 20 numbers.
10 Press to save the setting.
11 Press
.
12 Press
or
repeatedly until Device Setupappears.
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13 Press
.
.
14 Press
or
repeatedly until Dateappears.
15 Press
16 Enter the date using the keypad.
17 Press
.
.
18 Press
or
or
repeatedly until Timeappears.
19 Press
20 Press
to select 12 hror 24 hr.
21 Press to save the setting.
22 Enter the time.
23 Press
.
24 If you selected the 12-hour mode, press
or
to select AMor PM.
25 Press to save the setting.
Setting up a fax footer
Using the Fax Setup Utility, you can set up a fax footer that will print on each page of an incoming fax. The footer
includes the date and time the fax is received, the page number of the fax, and the telephone number from which
the fax was sent.
1 From the desktop, double-click the Productivity Suite icon.
2 Click Fax.
3 Click Manage fax history or All-In-One fax settings.
4 Click the Receive tab.
5 From the “Print footer on each page” area, select On.
6 Click OK.
7 Close the Fax Setup Utility.
Blocking unwanted changes to fax settings
This feature blocks network users from changing fax settings.
1 From the control panel, press Fax Mode.
2 Press
.
3 Press
or
or
repeatedly until Device Setupappears.
4 Press
.
5 Press
until Host Fax Settingsappears.
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6 Press
.
7 Press
or
until Blockappears.
8 Press to save this setting.
Blocking junk faxes
If you have Caller ID, you can block faxes sent from specific numbers and/or all faxes which do not include a Caller
ID number.
1 From the control panel, press Fax Mode.
2 Press
.
3 If you want to block faxes from specific phone numbers:
a Press
or
repeatedly until Block Faxesappears.
b Press
.
appears next to Turn ON/OFF.
c Press
.
.
.
d Press
or
or
repeatedly until Onappears.
e Press
f Press
repeatedly until Add Numberappears.
g Press
h Enter a phone number.
i
j
Press
.
If you want to enter a corresponding name, enter it using the keypad buttons.
k Press
.
l
If you want to enter additional numbers:
1 Press 1 on the keypad.
Note: You can enter up to 50 phone numbers.
m If you do not want to enter additional numbers, press 0.
4 If you want to block all faxes that do not provide a Caller ID number:
a Press
or
repeatedly until No “ID” Callsappears.
b Press
.
c Press
or
repeatedly until Onappears.
d Press to save the setting.
5 If you want to print a list of blocked faxes:
a Press
or
repeatedly until Print Listappears.
b Press to print the list.
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Working with photos
Printing borderless photos
Printing photos stored on the computer using the Productivity Suite
1 Load photo paper. For best results, use photo or glossy paper with the glossy or coated side facing down.
2 From the desktop, double-click the Productivity Suite icon.
3 Click Manage photos.
4 Click Show Folders.
5 From the directory in the right panel, select the folder where your photos are stored.
6 Close the directory in the right panel.
7 Select the photos that you want to print by clicking each photo.
8 From the Productivity Tools section, click Print an album page with various photo sizes.
9 Click Change the category of layouts listed above.
10 Select Only Borderless.
11 Click OK.
12 Select a paper size for the photos.
13 Select a page layout.
14 Drag your photos onto the page.
15 Click Print Now.
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Using a PictBridge-enabled digital camera to control printing photos
Connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and print
photos.
1 Insert one end of the USB cable into the camera.
Note: Use only the USB cable that came with the digital camera.
2 Insert the other end of the cable into the PictBridge port on the front of the printer.
Note: Make sure the PictBridge-enabled digital camera is set to the correct USB mode. For more information,
see the camera documentation.
3 Follow the instructions in the camera documentation to select and print photos.
Customizing photos
Creating and printing a scrapbook or album page
1 Load paper. For best results, use photo or glossy paper with the glossy or coated side facing down.
2 From the desktop, double-click the Productivity Suite icon.
3 Click Manage Photos.
4 Click Show Folders.
5 From the directory in the right panel, select the folder where your photos are stored.
6 Close the directory in the right panel.
7 From the Productivity Tools section, click Print an album page with various photo sizes.
8 From the “Paper Size” drop-down menu, select a paper size.
9 From the “Page Layout” drop-down menu, select a page layout.
For more options:
a Click Change the category of layouts listed above.
b Select a layout for the photos.
c Click OK.
d From the “Page Layout” drop-down menu, select a page layout.
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10 Drag the photos onto the page.
Note: Right-click the photo on the page for editing options.
11 Click Print Now.
Note: To prevent smudging, remove each page as it exits, and let it dry before stacking.
Adding text captions to a photo page
1 Load paper. For best results, use photo or glossy paper with the glossy or coated side facing down.
2 From the desktop, double-click the Productivity Suite icon.
3 Click Manage Photos.
4 Click Show Folders.
5 From the directory in the right panel, select the folder where your photos are stored.
6 Close the directory in the right panel.
7 Browse and select the photos to which you want to add text.
8 From the Productivity Tools section, click Print an album page with various photo sizes.
9 Click Change the category of layouts listed above.
10 Select Only Scrapbook Pages.
11 Click OK.
12 Select a paper size for the photos.
13 Select a page layout containing a black box.
14 Drag the photos onto the page.
15 Click inside the white box.
A dialog appears.
16 Enter the text you want.
17 Click OK.
18 Click Print Now to print the photo page.
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Networking the printer
Installing a network printer allows users at different workstations to print to a common printer. Methods of setting up
a network printer include:
• sharing a printer that is locally attached to a network computer
• a direct Ethernet connection through a print server
Installing network printers
Shared printing
Installing software and sharing the printer on the network (on the host computer)
1 Connect the printer to a network computer using a USB cable.
If the Found New Hardware dialog appears, click Cancel.
2 Insert the printer software CD.
3 Click Install.
4 Click Continue.
5 Select Yes to share your printer.
6 Assign a shared printer name.
7 When prompted, select Test Page to make sure that the computer can print to the printer.
8 Follow the directions on the computer screen until installation is complete.
Installing the shared printer on other network computers (on the client computers)
Using the peer-to-peer method
Using the point-and-print method
a Go to a network computer that you want to enable a Go to a network computer that you want to enable
to print to the shared printer.
b Insert the printer CD.
c Click Install.
to print to the shared printer.
b Browse the Network Neighborhood until you find
the name of the shared printer assigned in step 6
d From the “Connect Your Printer” dialog, select the
c Right-click the printer icon, and select Open or
network option.
Connect.
e From the “Networking Setup” dialog, select
d This will copy a subset of the printer software from
the host computer. A printer object will be created
in the Printers folder of the client.
Peer-to-Peer.
f Enter the shared names of both the printer and the
network computer you assigned in step 6 on
e When prompted, select Test Page to make sure
the computer can print to the shared printer.
g When prompted, select Test Page to make sure
the computer can print to the shared printer.
h Follow the instructions on the computer screen
until installation is complete.
i
Repeat this procedure for each network computer
you want to access the shared printer.
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Direct IP printing
1 Connect the printer to an external print server using a USB cable.
2 Connect the print sever to the network using an Ethernet cable.
Note: You may be connecting your printer directly into a wall connection or through a router. For more
information, see the print server documentation.
3 Insert the printer software CD.
4 Click Install.
5 From the “Connect Your Printer” dialog, select the network option.
6 From the “Networking Setup” dialog, select Direct Network Attached.
7 Select the printer/print server combination from the Network Printers list.
Note: If more than one is listed, match the MAC address of the print server to the one in the list. For more
information, see “Finding your MAC address” on page 67.
Tips for installing a network printer
Assigning an IP address
An IP address is assigned during printer software installation, but only for Direct IP printing. The print object, created
at the end of the installation, sends all print jobs across the network to the printer attached to the print server using
this address.
Many networks have the ability to automatically assign an IP address. In smaller networks, it is often called Auto-
IP. There are two common types of Auto-IP networks. UPnP network environments provide automatic private IP
addresses in the 169.254.x.x range. ICS network environments provide automatic private IP addresses in the
192.168.x.x range. Larger networks may use DHCP to assign addresses. These are usually unique to the company.
During the Direct IP printing installation of printer software, the IP address is visible in the printer list only as it is
being assigned. The print object that is created in the Printers folder of the operating system will reference the MAC
address of the print server in the port name.
If the IP address is not automatically assigned during printer software installation, you can try manually entering an
address after selecting your printer/print server from the available list.
Finding your MAC address
You may need the media access control (MAC) address of the print server to complete network printer configuration.
The MAC address is a series of letters and numbers listed on the bottom of the external print server.
Configuring a network printer manually
1 From the “Configure Network Printers” dialog, highlight the printer you want to configure, and then click
Configure.
2 Select DHCP or Configure IP Address Manually.
3 Enter the desired IP address, subnet mask, and gateway for the printer.
4 Click OK.
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Finding a printer/print server located on remote subnets
The printer software CD can automatically find the printers that are located on the same network as the computer.
If the printer and print server are located on another network (called a subnet), you must manually enter an IP address
during printer software installation.
Network troubleshooting tips
1 Make sure the printer is set up correctly. For more information, see the printer setup documentation.
2 Make sure all cable connections are secure. For more information, see the printer or print server setup
documentation.
3 Make sure the correct lights are showing on the print server. For more information, see the print server
documentation.
4 If the printer software CD cannot find the printer/print server, wait a few minutes, and then try running the CD
again. Network traffic speeds vary.
5 Make sure the computer you are using to install the printer is connected to the network.
6 See the print server documentation for additional troubleshooting.
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Maintaining the printer
Changing print cartridges
Removing a used print cartridge
1 Make sure the printer is on.
2 Lift the scanner unit.
The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
3 Press down on the lever to raise the cartridge lid.
4 Remove the used print cartridge.
To recycle the used cartridge, see “Recycling Lexmark products” on page 74.
If the cartridge you removed is not empty and you want to use it later, see “Preserving the print cartridges” on
Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge.
69
Installing print cartridges
1 If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges.
1
2
Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges.
2 Press down on the cartridge levers to raise the cartridge lids.
3 Insert the black cartridge or the photo cartridge in the left carrier. Insert the color cartridge in the right carrier.
4 Close the lids.
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5 Close the scanner unit, making sure to keep your hands out from underneath the scanner unit.
The control panel display will prompt you to print an alignment page. For more information, see “Aligning print
Note: The scanner unit must be closed to start a new scan, print, copy, or fax job.
Achieving better print quality
Improving print quality
If you are not satisfied with the print quality of a document, make sure you:
• Use the appropriate paper for the document. Use Lexmark Premium Photo Paper if you are printing photos or
other high quality images.
• Use a paper that is a heavier weight, bright white, or coated.
• Select a higher print quality.
If the document still does not have the print quality you want, follow these steps:
If print quality has not improved, continue to step 2.
2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on
If print quality has not improved, continue to step 3.
3 Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on
If print quality has not improved, continue to step 4.
4 Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts”
If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering supplies”
Aligning print cartridges
1 Load plain paper.
2 From the control panel, press Copy Mode.
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3 Press
.
4 Press
or
or
repeatedly until appears next to Maintenance.
5 Press
.
6 Press
repeatedly until appears next to Align Cartridges.
7 Press
.
An alignment page prints.
If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved,
clean the print cartridge nozzles.
Cleaning the print cartridge nozzles
1 Load plain paper.
2 Press Copy Mode.
3 Press
.
4 Press
or
or
repeatedly until appears next to Maintenance.
5 Press
.
6 Press
repeatedly until appears next to Clean Cartridges.
7 Press
.
A page prints, forcing ink through the print cartridge nozzles to clean them.
8 Print the document again to verify that the print quality has improved.
9 If print quality has not improved, try cleaning the nozzles up to two more times.
Wiping the print cartridge nozzles and contacts
1 Remove the print cartridges.
2 Dampen a clean, lint-free cloth with water.
3 Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown.
72
4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and
then wipe in the direction shown.
6 Let the nozzles and contacts dry completely.
7 Reinsert the print cartridges.
8 Print the document again.
9 If the print quality does not improve, clean the print nozzles. For more information, see “Cleaning the print
11 If print quality is still not satisfactory, replace the print cartridges.
Preserving the print cartridges
• Keep a new cartridge in its packaging until you are ready to install it.
• Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The
cartridges do not print correctly if left exposed for an extended period of time.
• Keep the photo cartridge in its own storage unit when not in use.
Cleaning the scanner glass
1 Dampen a clean, lint-free cloth with water.
2 Gently wipe the scanner glass clean.
Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass.
73
Ordering supplies
Item
Part number
32 or 34
33 or 35
31
Black cartridge
Color cartridge
Photo cartridge
USB cable
12A2405
Note: For best results, use only Lexmark print cartridges.
Lexmark photo paper types and sizes
• Photo paper (glossy) 4 x 6
• Photo paper (glossy) 8 1/2 x 11
• Photo paper (glossy) A4
• Premium photo paper (high gloss) 4 x 6
• Premium photo paper (high gloss) 8 1/2 x 11
• Premium photo paper (high gloss) A4
• Premium photo paper (high gloss) L
Note: For best results, use Lexmark Premium Photo Paper when printing photos or other high-quality images.
Recycling Lexmark products
To return Lexmark products to Lexmark for recycling:
2 Follow the instructions on the computer screen.
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Troubleshooting
Setup troubleshooting
Incorrect language appears on the display
1 From the control panel, press Copy Mode.
2 Press
.
3 Press
or
repeatedly until appears next to 9.
4 Press
.
appears next to 1.
5 Press
6 Press
.
or
repeatedly until the language you want appears on the display.
7 Press to save the setting.
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Power button is not lit
1 Disconnect the power supply cord from the wall outlet, and then from the printer.
2 Plug the cord all the way into the power supply port on the printer.
3 Plug the cord into an electrical outlet that other electrical devices have been using.
4 If the Power button light is not on, press Power.
Software does not install
Check the display for an error message. If one appears, see “Error messages” on page 94 for more information.
The following operating systems are supported:
• Windows 98/Me
• Windows 2000
• Windows XP
Check that your computer meets the minimum system requirements listed on the box.
If the printer is connected to the telephone line through another device:
1 Disconnect any answering machines, computers with modems, or telephone line splitters.
2 Directly connect the printer to the telephone line.
1 Check the USB cable for any obvious damage.
2 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
3 Firmly plug the square end of the USB cable into the back of the printer.
If the printer is connected to the computer through another device:
1 Disconnect the USB cable from any other device, such as a USB hub or switch box.
2 Directly connect the cable to the printer and the computer.
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1 Turn off and then restart your computer.
2 Click Cancel on all New Hardware Found screens.
3 Insert the CD, and then follow the instructions on the computer screen to reinstall the software.
1 Press Power to turn the printer off.
2 Disconnect the power supply cord from the wall outlet.
3 Gently remove the power supply from the printer.
4 Reconnect the power supply to the printer.
5 Plug the power supply cord into the wall outlet.
6 Press Power to turn the printer on.
1 Close all open software applications.
2 Disable any anti-virus programs.
3 Double-click the My Computer icon.
In Windows XP, click Start to access the My Computer icon.
4 Double-click the CD–ROM drive icon.
5 If necessary, double-click setup.exe.
6 Follow the instructions on the computer screen to install the software.
2 Click drivers & downloads.
3 Click Find Drivers and Downloads.
4 Select your printer family.
5 Select your printer model.
6 Select your operating system.
7 Select the file you want to download, and follow the directions on the computer screen.
Page does not print
If an error message is displayed, see “Error messages” on page 94.
Make sure the black print cartridge is installed. The fax feature works only if it is installed.
Remove and then load paper.
Check the ink levels, and install a new print cartridge if necessary.
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1 Remove the print cartridges.
2 Make sure the sticker and tape have been removed.
1
2
3 Reinsert the print cartridges.
If the printer is connected to the computer through another device:
1 Disconnect the USB cable from any other device, such as a USB hub or switch box.
2 Directly connect the cable to the printer and the computer.
Make sure the printer is set as the default printer and is not on hold or paused.
1 Click:
• In Windows XP Pro: Start Œ Settings Œ Printers and Faxes.
• In Windows XP Home: Start Œ Control Panel Œ Printers and Faxes.
• In Windows 2000: Start Œ Settings Œ Printers.
• In Windows 98/Me: Start Œ Settings Œ Printers.
2 Double-click the name of your printer.
3 Click Printer.
• Make sure no check mark appears next to Pause Printing.
• Make sure a check mark does appear next to Set As Default.
1 Press Power to turn the printer off.
2 Disconnect the power supply cord from the wall outlet.
3 Gently remove the power supply from the printer.
4 Reconnect the power supply to the printer.
5 Plug the power supply cord into the wall outlet.
6 Press Power to turn the printer on.
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1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the
2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest
software.
a Click drivers & downloads.
b Click Find Drivers and Downloads.
c Select your printer family.
d Select your printer model.
e Select your operating system.
f Select the file you want to download, and follow the directions on the computer screen.
Cannot print from digital camera using PictBridge
Enable PictBridge printing on the camera by selecting the correct USB mode. For more information, see the digital
camera documentation.
1 Disconnect the camera.
2 Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to
determine whether it is PictBridge-enabled.
Use only the USB cable that came with the camera.
Print troubleshooting
Improving print quality
If you are not satisfied with the print quality of a document, make sure you:
• Use the appropriate paper for the document. Use Lexmark Premium Photo Paper if you are printing photos or
other high quality images.
• Use a paper that is a heavier weight, bright white, or coated.
• Select a higher print quality.
If the document still does not have the print quality you want, follow these steps:
If print quality has not improved, continue to step 2.
2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 72.
If print quality has not improved, continue to step 3.
3 Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on
If print quality has not improved, continue to step 4.
4 Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts”
If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering supplies”
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Poor text and graphic quality
Examples of poor text and graphic quality include:
• Blank pages
• Dark print
• Faded print
• Incorrect colors
• Light and dark bands in print
• Skewed lines
• Smudges
• Streaks
• White lines in print
Check the ink levels, and install a new print cartridge if necessary.
To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and allow it
to dry:
• Document with graphics or images
• Photo paper
• Coated or glossy paper
• Transparency
• Labels
• Envelopes
• Iron-on transfer
Note: Transparencies may take up to 15 minutes to dry.
Use a different brand of paper. Each paper brand accepts ink differently and prints with color variations. Use Lexmark
Premium Photo Paper if you are printing photos or other high quality images.
Use only new, unwrinkled paper.
1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the
2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest
software.
a Click drivers & downloads.
b Click Find Drivers and Downloads.
c Select your printer family.
d Select your printer model.
e Select your operating system.
f Select the file you want to download, and follow the directions on the computer screen.
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Poor quality at the edges of the page
Unless you are using the borderless feature, use these minimum print margin settings:
• Left and right margins:
– 6.35 mm (0.25 in.) for letter size paper
– 3.37 mm (0.133 in.) for all paper sizes except letter
• Top margin: 1.7 mm (0.067 in.)
• Bottom margin: 16.51 mm (0.65 in.)
Select the Borderless print feature.
1 From the software application, click File ΠPrint.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print Layout.
4 Click Borderless.
Check that the paper size being used matches the printer setting.
1 From the software application, click File ΠPrint.
2 Click Properties, Preferences, Options, or Setup.
3 Click Paper Setup.
4 Check the paper size.
Printer does not print or respond
Print speed is slow
Close all applications not in use.
Try minimizing the number and size of graphics and images in the document.
Consider purchasing more RAM.
Remove as many unused fonts as possible from your system.
1 From the software application, click File ΠPrint.
2 Click Properties, Preferences, Options, or Setup.
3 Click Quality/Copies.
4 From the Quality/Speed area, select a lower print quality.
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1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the
2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest
software.
a Click drivers & downloads.
b Click Find Drivers and Downloads.
c Select your printer family.
d Select your printer model.
e Select your operating system.
f Select the file you want to download, and follow the directions on the computer screen.
Partial document or photo prints
Make sure the document or photo is loaded correctly on the scanner glass.
Make sure the paper size being used matches the size you selected.
Copy troubleshooting
Copier does not respond
If an error message is displayed, see “Error messages” on page 94.
Make sure the printer is set as the default printer and is not on hold or paused.
1 Click:
• In Windows XP Pro: Start Œ Settings Œ Printers and Faxes.
• In Windows XP Home: Start Œ Control Panel Œ Printers and Faxes.
• In Windows 2000: Start Œ Settings Œ Printers.
• In Windows 98/Me: Start Œ Settings Œ Printers.
2 Double-click the name of your printer.
3 Click Printer.
• Make sure no check mark appears next to Pause Printing.
• Make sure a check mark does appear next to Set As Default.
1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the
2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest
software.
a Click drivers & downloads.
b Click Find Drivers and Downloads.
c Select your printer family.
d Select your printer model.
82
e Select your operating system.
f Select the file you want to download, and follow the directions on the computer screen.
Scanner unit does not close
1 Lift the scanner unit.
2 Remove any obstruction keeping the scanner unit open.
3 Lower the scanner unit.
Poor copy quality
Examples include:
• Blank pages
• Checkerboard pattern
• Distorted graphics or pictures
• Missing characters
• Faded print
• Dark print
• Skewed lines
• Smudges
• Streaks
• Unexpected characters
• White lines in print
If an error message is displayed, see “Error messages” on page 94.
Check the ink levels and install a new print cartridge if necessary.
If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
To adjust the brightness of a copy:
1 Load the document facedown on the scanner glass.
2 From the control panel, press Copy Mode.
3 Press Lighter/Darker.
4 Press
or
repeatedly to lighten or darken the copy.
5 Press
.
6 Press Start Color or Start Black.
If you are copying or scanning from a newspaper, magazine, or glossy paper, see “Scanning clear images from
If the quality of the original is not satisfactory, try using a clearer version of the document or image.
83
Place the document facedown on the scanner glass.
Partial document or photo copies
Make sure the document or photo is loaded correctly in the ADF or on the scanner glass.
Make sure the paper size being used matches the size you selected.
Scan troubleshooting
Scanner does not respond
If an error message is displayed, see “Error messages” on page 94.
Make sure the printer is set as the default printer and is not on hold or paused.
1 Click:
• In Windows XP Pro: Start Œ Settings Œ Printers and Faxes.
• In Windows XP Home: Start Œ Control Panel Œ Printers and Faxes.
• In Windows 2000: Start Œ Settings Œ Printers.
• In Windows 98/Me: Start Œ Settings Œ Printers.
2 Double-click the name of your printer.
3 Click Printer.
• Make sure no check mark appears next to Pause Printing.
• Make sure a check mark does appear next to Set As Default.
1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the
2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest
software.
a Click drivers & downloads.
b Click Find Drivers and Downloads.
c Select your printer family.
d Select your printer model.
e Select your operating system.
f Select the file you want to download, and follow the directions on the computer screen.
Scanning takes too long or freezes the computer
Close all programs not being used.
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To change the scanning resolution to a lower value:
1 Click Start ΠPrograms or All Programs ΠLexmark 7300 Series.
2 Select All-In-One Center.
3 From the Scan area, click See More Scan Settings.
4 Click Display Advanced Scan Settings.
5 From the Scan Resolution menu, select a lower number.
Scan was not successful
1 Check the USB cable for any obvious damage.
2 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
3 Firmly plug the square end of the USB cable into the back of the printer.
Turn off and then restart your computer.
If the printer is connected to the computer through another device:
1 Disconnect the USB cable from any other device, such as a USB hub or switch box.
2 Directly connect the cable to the printer and the computer.
1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the
2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest
software.
a Click drivers & downloads.
b Click Find Drivers and Downloads.
c Select your printer family.
d Select your printer model.
e Select your operating system.
f Select the file you want to download, and follow the directions on the computer screen.
Poor scanned image quality
If an error message is displayed, see “Error messages” on page 94.
If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
To adjust the quality of a scan:
1 Load the document facedown on the scanner glass.
2 From the control panel, press Scan Mode.
3 Press Quality.
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4 Press
or
repeatedly until the quality you want appears.
5 Press
.
6 Press Start Color or Start Black.
If you are copying or scanning from a newspaper, magazine, or glossy paper, see “Scanning clear images from
If the quality of the original is not satisfactory, try using a clearer version of the document or image.
Place the document facedown on the scanner glass.
Partial document or photo scans
Make sure the document or photo is loaded correctly in the ADF or on the scanner glass.
Make sure the paper size being used matches the size you selected.
Cannot scan to an application
1 From the Selected Application Does Not Support Multiple Pages dialog, click Cancel.
2 From the All-In-One Center Scanning and Copying tab, choose a different application from the “Send scanned
image to” menu.
3 Scan the document.
Cannot scan to a computer over a network
Fax troubleshooting
Tips for faxing using the Productivity Suite
If you are faxing using the Productivity Suite, make sure:
• The printer is connected to a computer that is equipped with a fax modem.
• The computer is connected to a working phone line.
• Both the printer and the computer are turned on.
For additional help when you are using a fax application, see the documentation that came with the fax application.
Cannot send or receive a fax
If an error message appears, follow the instructions on the error message dialog.
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Make sure cable connections for the following hardware are secure, if applicable:
• Power supply
• Telephone
• Handset
• Answering machine
Check the telephone wall jack.
1 Plug a telephone into the wall jack.
2 Listen for a dial tone.
3 If you do not hear a dial tone, plug a different telephone into the wall jack.
4 If you still do not hear a dial tone, plug a telephone into a different wall jack.
5 If you hear a dial tone, connect the printer to that wall jack.
Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.
The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services
can be used.
• If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port)
on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN
provider.
• If you are using DSL, connect to a DSL filter or router that will support analog use. For more information, contact
your DSL provider.
• If you are using a PBX telephone service, make sure you are connecting to an analog connection on the PBX.
If none exists, consider installing an analog telephone line for the fax machine. For more information on faxing
when using a PBX telephone service, see “Setting up to fax while behind a PBX” on page 58.
If the telephone line is being used by another device, wait until the other device is finished before sending a fax.
If you are using the On Hook Dial feature, turn up the volume to verify a dial tone.
To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering
machines, computers with modems, or telephone line splitters.
Check for and clear any paper jams.
Make sure the black print cartridge is installed. The fax feature works only if it is installed.
Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone
company to obtain the keypad sequence for temporarily disabling Call Waiting.
Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail
and the printer to answer calls:
• See “Setting the distinctive ring” on page 57. Setting selections include single ring, double ring, triple ring, and
any ring.
• Consider adding a second telephone line for the printer.
Make sure the country code has been set for the country or region where you are operating the printer:
1 From the control panel, press Fax Mode.
2 Press
.
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3 Press
or
or
or
repeatedly until Device Setupappears.
4 Press
.
.
5 Press
repeatedly until Country Codeappears.
6 Press
7 Press
repeatedly until the country where you are operating the printer appears.
8 Press to save the setting.
If the printer memory is full:
1 Dial the receiving number.
2 Scan the original document one page at a time.
Can send but not receive faxes
Load paper to print any faxes that have been stored in the printer.
Check the status of the Fax Auto Answer feature.
If the Fax Auto Answer light is on:
• The printer will answer after the preset number of telephone rings.
Check the ink levels, and install a new cartridge if necessary.
Check to see whether Fax Forwarding is selected.
1 From the control panel, press Fax Mode.
2 Press
.
3 Press
or
or
or
repeatedly until Recv. Setupappears.
4 Press
.
5 Press
repeatedly until Fax Forwardappears.
6 Press
.
7 Press
repeatedly to view the current Fax Forwarding setting.
8 To turn off Fax Forwarding, press
or
repeatedly until Offappears.
9 Press to save the setting.
Can receive but not send faxes
To make sure the printer is set for faxing, press Fax Mode.
Load the original document facedown in the upper left corner of the scanner glass or faceup in the ADF.
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Check the Dial Prefix setting.
1 From the control panel, press Fax Mode.
2 Press
.
3 Press
or
or
repeatedly until Send Setupappears.
4 Press
.
5 Press
repeatedly until Dial Prefix appears.
6 Press
.
7 To change the setting, press
or
repeatedly until Createappears.
8 Press
.
9 Enter the prefix to be dialed before each telephone number.
10 Press
.
If you used a Speed Dial button:
• Check to make sure it has been programmed for the number that you wish to dial. See “Setting up Speed Dial
• As an alternative, dial the telephone number manually.
Make sure the printer is detecting a dial tone.
• Check the Dial Method setting.
1 Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not
recognize the dial tone.
2 From the control panel, press Fax Mode.
3 Press
.
4 Press
or
or
or
repeatedly until Send Setupappears.
repeatedly until Dial Methodappears.
repeatedly until the method you want appears.
5 Press
.
6 Press
7 Press
.
8 Press
9 Press to save this setting.
Printer receives a blank fax
Ask the sender to verify the original document was loaded correctly.
Check the ink levels, and install a new print cartridge if necessary.
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1 Remove the print cartridges.
2 Make sure the sticker and tape have been removed.
1
2
3 Reinsert the print cartridges.
Received fax has poor print quality
Ask that the sender:
• Check that the quality of the original document is satisfactory.
• Resend the fax. There may have been a problem with the quality of the telephone line connection.
• Increase the fax scan resolution.
Change the fax quality setting:
1 From the control panel, press Fax Mode.
2 Press Quality.
3 Press
or
repeatedly to select a higher fax quality.
4 Press to save the setting.
Check the ink levels and install a new print cartridge if necessary.
Decrease the transmission speed.
1 From the control panel, press Fax Mode.
2 Press
.
3 Press
or
or
or
repeatedly until Send Setupappears.
repeatedly until Max Speedappears.
to select a lower transmission speed.
4 Press
.
5 Press
6 Press
.
7 Press
8 Press to save the setting.
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9 Resend the fax.
10 If the problem persists, repeat step 1 through step 9 to resend the fax at successively lower transmission speeds.
Note: 2400 bps is the lowest transmission speed.
Notes:
• The lower the transmission speed, the longer it will take your fax to print.
• This solution will reduce the speed for future faxes until you reset the transmission speed.
Network troubleshooting
The printer to be configured does not appear in the list of printers found on
your network
SSID is not being broadcast. Make sure security keys are correct.
Make sure the printer is connected to a power source and is turned on. For more information, see “Power button is
If you are using a print server:
1 Check the Ethernet cable for any obvious damage.
2 Firmly plug one end of the Ethernet cable into the printer or the print server.
3 Firmly plug the other end of the Ethernet cable into the network hub or wall connection.
If you are also using a USB cable:
1 Check the USB cable for any obvious damage.
2 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the USB symbol
.
3 Firmly plug the square end of the USB cable into the USB port on the back of the printer.
See the print server documentation for setup instructions if:
• The lights of the print server are not on.
• The USB cable is not connected to the print server.
• The print server is not connected to a power source.
If none of the previous actions fixes the problem, uninstall the printer software, and reinstall it. For more information,
Cannot print to the network printer
See the print server documentation for setup instructions if:
• The lights of the print server are not on.
• The USB cable is not connected to the print server.
• The print server is not connected to a power source.
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1 Check the Ethernet cable for any obvious damage.
2 Firmly plug one end of the Ethernet cable into the printer.
3 Firmly plug the other end of the Ethernet cable into the network hub or wall connection.
If you are also using a USB cable:
1 Check the USB cable for any obvious damage.
2 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the USB symbol
.
3 Firmly plug the square end of the USB cable into the USB port on the back of the printer.
Contact your system support person to make sure the printer is connected to a working network connection.
Make sure the printer is connected to a power source and is turned on. For more information, see “Power button is
Network name does not appear in the list
SSID is not being broadcast. Make sure security keys are correct.
Jams and misfeeds troubleshooting
Paper jam in the printer
To remove the paper:
1 Open the rear access door.
2 Firmly grasp the paper, and gently pull it out.
3 Close the rear door.
4 Press
.
If the paper is accessible from the front of the printer:
1 Raise the paper exit tray.
2 Firmly grasp the paper, and gently pull it out.
3 Lower the paper exit tray.
4 Press
.
Paper jam in the ADF
1 Flip open the ADF by grasping the notch in the left side of the ADF and pulling up.
2 Firmly grasp the paper, and gently pull it out.
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3 Close the ADF.
4 Press
.
Paper or specialty media misfeeds
If paper or specialty media misfeeds or skews, or multiple sheets feed or stick together, try the following solutions.
Load a smaller amount of paper into the printer.
• Maximum loading amounts per paper type
• Specific loading instructions for supported paper and specialty media
Load paper with the print side facing down.
Remove each page as it exits, and let it dry completely before stacking.
Use only new, unwrinkled paper.
Adjust the paper guides:
• When using media less than 8.5 inches wide
• Against the edges of the paper or media, making sure it does not buckle
Printer does not feed paper, envelopes, or specialty media
If there is a paper jam, see the appropriate paper jam section.
Verify that the specialty media is loaded correctly.
Try loading one page, envelope, or sheet of specialty media at a time.
Make sure the printer is set as the default printer and is not on hold or paused.
1 Click:
• In Windows XP Pro: Start Œ Settings Œ Printers and Faxes.
• In Windows XP Home: Start Œ Control Panel Œ Printers and Faxes.
• In Windows 2000: Start Œ Settings Œ Printers.
• In Windows 98/Me: Start Œ Settings Œ Printers.
2 Double-click the name of your printer.
3 Click Printer.
• Make sure no check mark appears next to Pause Printing.
• Make sure a check mark does appear next to Set As Default.
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Banner paper jams
1 Press Power to turn off the printer.
2 Remove the jammed banner paper from the printer.
To keep a banner print job from jamming:
• Use only the number of sheets needed for the banner.
• Select the following settings to enable the printer to feed paper continuously without jamming:
1 With a document open, click File ΠPrint.
2 Click Properties, Preferences, Options, or Setup.
3 Select the Paper Size tab.
4 From the Paper Size area, select Banner.
5 Select Letter Banner or A4 Banner as the paper size.
6 From the Print Layout tab, select Banner.
Error messages
Black Ink Low/Color Ink Low/Photo Ink Low
1 Check the indicated ink level or levels and install a new cartridge or cartridges, if necessary. Low ink warnings
occur when a cartridge is 25% full, 15% full, and 10% full.
To order supplies, see “Ordering supplies” on page 74.
2 Press to continue.
Clear Paper Jam
Clear ADF Jam
Left Cartridge Error/Right Cartridge Error
This includes the following cartridge errors:
• Left Cartridge Incorrect/Right Cartridge Incorrect
• 1205 (Left Cartridge)
• 1206 (Right Cartridge)
1 Remove the indicated print cartridge.
2 Disconnect the power supply cord from the electrical outlet.
3 Reconnect the power supply cord to the electrical outlet.
4 If the Power button is not lit, press Power.
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5 Reinsert the print cartridge.
6 If the error:
• Does not reappear, the problem has been corrected.
• Reappears, replace the print cartridge with a new one.
Cartridge Error
This includes the following cartridge errors:
• 1203
• 1204
• 120F
Procedure 1
1 Remove the print cartridges.
2 Disconnect the power supply cord from the electrical outlet.
3 Reconnect the power supply cord to the electrical outlet.
4 If the Power button is not lit, press Power.
5 Reinsert the print cartridges.
6 If the error:
• Does not reappear, the problem has been corrected.
• Reappears, one of the cartridges is not working properly. Continue with Procedure 2.
Procedure 2
Follow this procedure to determine which cartridge is not working properly.
1 Remove the print cartridges.
2 Disconnect the power supply cord from the electrical outlet.
3 Reconnect the power supply cord to the electrical outlet.
4 If the Power button is not lit, press Power.
5 Reinsert the black (or photo) print cartridge.
6 If the error:
• Reappears, replace the black (or photo) print cartridge with a new one.
• Does not reappear, reinsert the color print cartridge.
7 If the error reappears, replace the color print cartridge with a new one.
Clear Carrier Jam
1 Raise the scanner unit.
2 Remove any objects blocking the path of the cartridge carrier.
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3 Make sure the cartridge lids are closed.
4 Close the scanner unit.
5 Press
.
1 Press Power to turn the printer off.
2 Disconnect the power supply cord from the wall outlet.
3 Raise the scanner unit.
4 Remove both print cartridges. For more information, see “Removing a used print cartridge” on page 69.
5 Make sure the cartridge lids are closed.
6 Close the scanner unit.
7 Plug the power supply cord into the wall outlet.
8 Press Power to turn the printer on.
9 Reinstall the print cartridges. For more information, see “Installing print cartridges” on page 70.
Left Cartridge Missing/Right Cartridge Missing
One or both cartridges are missing or not installed properly. For more information, see “Installing print cartridges”
Notes:
• You can make a color copy with only the color cartridge installed.
• You can print a black and white document with only the black cartridge installed.
• You cannot copy or print when only the photo cartridge is installed.
• To remove the error message, press
.
Error: 1104
1 Remove the print cartridges.
2 Reinstall the black cartridge or the photo cartridge in the left carrier.
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3 Reinstall the color cartridge in the right carrier.
Alignment Problem
1 Remove the print cartridges.
2 Make sure the sticker and tape have been removed.
1
2
3 Reinsert the print cartridges.
4 Press to align the cartridges.
Load only plain, unmarked paper for aligning cartridges.
The printer will read any markings on used paper, which could cause the alignment error message to appear.
Fax Error
The fax machines have stopped communicating.
Resend the fax. There may have been a problem with the quality of the telephone line connection.
Fax Mode Unsupported
The receiving fax machine does not support the type of fax you attempted to send. If it does not support:
• Your scan resolution—lower the scan resolution.
1 From the control panel, press Fax Mode.
2 Press Quality.
3 Press
or
repeatedly until a lower quality appears.
4 Press
.
• Legal size paper—reformat the document on letter size paper.
Failed to Connect
Resend the fax. There may have been a problem with the quality of the telephone line connection.
Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.
97
If the telephone line is being used by another device, wait until the other device is finished before sending the fax.
Make sure the printer is detecting a dial tone.
• Check the Dial Method setting.
1 Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not
recognize the dial tone.
2 From the control panel, press Fax Mode.
3 Press
.
4 Press
or
or
or
repeatedly until Send Setupappears.
repeatedly until Dial Methodappears.
repeatedly until the method you want appears.
5 Press
.
6 Press
7 Press
.
8 Press
9 Press to save this setting.
Phone Line Error
If the telephone line is being used by another device, wait until the other device is finished before sending the fax.
Make sure cable connections for the following hardware are secure, if applicable:
• Power supply
• Telephone
• Handset
• Answering machine
The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services
can be used.
• If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port)
on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN
provider.
• If you are using DSL, connect to a DSL filter or router that will support analog use. For more information, contact
your DSL provider.
• If you are using a PBX telephone service, make sure you are connecting to an analog connection on the PBX.
If none exists, consider installing an analog telephone line for the fax machine. For more information on faxing
when using a PBX telephone service, see “Setting up to fax while behind a PBX” on page 58.
Remote Fax Error
Resend the fax. There may have been a problem with the quality of the telephone line connection.
Lower the transmission speed.
1 From the control panel, press Fax Mode.
2 Press
.
98
3 Press
or
or
or
repeatedly until Send Setupappears.
repeatedly until Max Speedappears.
repeatedly until a lower speed appears.
4 Press
.
.
.
5 Press
6 Press
7 Press
8 Press
Notes:
• The lower the transmission speed, the longer it will take your fax to print.
• This solution will reduce the speed for future faxes until you reset the transmission speed.
9 Resend the fax.
10 If the problem persists, repeat step 1 through step 9 to send the fax at successively lower transmission speeds.
Phone Line Busy
The printer automatically redials three times at 3-minute intervals. You can change the default settings to redial up
to five times at intervals up to 8 minutes.
To change the redial settings:
1 From the control panel, press Fax Mode.
2 Press
.
3 Press
or
repeatedly until appears next to Send Setup.
4 Press
.
5 To change the number of times the printer will redial:
a Press
or
repeatedly until appears next to Redial Tries.
b Press
.
c Press
or
repeatedly until appears next to the setting you want.
d Press
.
6 To change the length of time between redials:
a Press
or
repeatedly until appears next Redial Times.
b Press
.
c Press
or
repeatedly until appears next to the setting you want.
d Press
.
To resend the fax later at a scheduled time:
1 From the control panel, press Fax Mode.
2 Press
.
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3 Press
or
repeatedly until appears next to Delay Fax.
4 Press
.
appears next to Delay Current.
5 Press
.
6 Enter the time and date you want to send the fax.
• Use the arrows to navigate to each box.
• Press 1 for AM, 2 for PM, or 3 for 24-hour mode.
7 Press to save your settings and exit the menu.
8 Enter the fax number.
9 Press Start Black to send your fax at the designated time.
Memory Full
If applicable, to reduce memory use:
• Print pending received faxes.
• Send fewer pages.
Lower the fax resolution.
1 From the desktop, double-click the Productivity Suite icon.
2 Click Fax.
3 Click Manage fax history or All-In-One fax settings.
4 Click the Send tab.
5 From the “Send fax with this print quality” area, select a lower print quality.
6 Click OK.
Note: The lower fax resolution becomes the default setting for all faxes you send or receive.
7 Resend the fax.
Removing and reinstalling the software
If the printer is not functioning properly, or if a communications error message appears when you try to use the
printer, you may need to remove and reinstall the printer software.
1 Close all open software applications.
2 Disable any anti-virus programs.
3 Click Start ΠPrograms or All Programs ΠLexmark 7300 Series.
4 Select Uninstall.
5 Follow the instructions on the computer screen to remove the printer software.
6 Restart the computer before reinstalling the printer software.
100
7 Click Cancel on all New Hardware Found screens.
8 Insert the CD, and then follow the instructions on the computer screen to reinstall the software.
101
Notices
LexmarkTM 7300 Series All-In-One
7300
Product name
Model number
Machine type
4418–060, 4418–A60, 4418–G60
Trademarks
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United
States and/or other countries.
All other trademarks are the property of their respective owners.
Conventions
Note: A note identifies something that could help you.
CAUTION: A caution identifies something that could cause you harm.
Warning: A warning identifies something that could damage your product hardware or software.
Federal Communications Commission (FCC) compliance
information statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could
void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device,
use a properly shielded and grounded cable such as Lexmark part number 12A2405 for USB attach. Use of a
substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
102
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du
Canada.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC, 73/23/EEC, and
1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic
compatibility and safety of electrical equipment designed for use within certain voltage limits and on radio equipment
and telecommunications terminal equipment.
A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing
and Technical Support, Lexmark International, Inc., S.A., Boigny, France.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
1-meter average sound pressure, dBA
Printing
53
45
45
Scanning
Copying
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products. If you have further questions about recycling options,
103
Federal Communications Commission (FCC) compliance
information statement
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council
for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information,
a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone
company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the
applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug
is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See
your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming
call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices
that may be connected to a line, as determined by the total RENs, contact your local telephone company. For
products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN
of 0.3). For earlier products, the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will
notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect
the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you
to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc.
at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network,
the telephone company may request that you disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark
International, Inc. See the previous paragraph for contact information.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service
commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this
equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer
terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is
recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is
connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL
(Underwriter's Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety
certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning
strikes and other electrical surges.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless said message clearly contains in a margin
at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent
and an identification of the business or other entity, or other individual sending the message, and the telephone
number of the sending machine or such business, other entity, or individual. (The telephone number provided may
not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.)
104
See your user documentation in order to program this information into your fax machine.
Other telecommunications notices
Notice to users of the Canadian telephone network
This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN)
is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus
of an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs
of all the devices does not exceed five. The modem REN is located on the rear of the equipment on the product
labeling.
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer
terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is
recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is
connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL
(Underwriter’s Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety
certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning
strikes and other electrical surges.
This equipment uses CA11A telephone jacks.
Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of
terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for
connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of
warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of
telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of
Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service.
This equipment may not provide for the effective hand-over of a call to another device connected to the same line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment
associated with this device. The associated equipment shall be set to operate within the following limits for
compliance to Telecom's specifications:
• There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
• The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and
the beginning of the next call attempt.
• The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not
less than 5 seconds between the end of one call attempt and the beginning of another.
South Africa telecommunications notice
This modem must be used in conjunction with an approved surge protection device when connected to the PSTN.
Using this product in Germany
This product requires a German billing tone filter (Lexmark part number 14B5123) to be installed on any line which
receives metering pulses in Germany. Metering pulses may or may not be present on analog lines in Germany. The
subscriber may request that metering pulses be placed on the line, or can have them removed by calling the German
network provider. Normally, metering pulses are not provided unless specifically requested by the subscriber at the
time of installation.
105
Using this product in Switzerland
This product requires a Swiss billing tone filter (Lexmark part number 14B5109) to be installed on any line which
receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all
analog telephone lines in Switzerland.
ENERGY STAR
Power consumption
Product power consumption
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided
in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode
in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
Mode
Description
Power consumption
14.0 W
Printing
Copying
The product is generating hard-copy output.
The product is generating hard-copy output from hard-copy original
documents.
13.0 W
Scanning
Ready
The product is scanning hard-copy documents.
The product is waiting for a print job.
13.0 W
7.0 W
7.0 W
4.5 W
Power Saver The product is in energy-saving mode.
Off The product is plugged into a wall outlet, but the switch is turned off.
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Power Saver
This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to
the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods
of inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of
time, called the Power Saver Timeout.
Factory default Power Saver Timeout for this product (in minutes):
30
Off mode
This product has an off mode which still consumes a small amount of power. To completely stop product power
consumption, disconnect the power supply from the wall outlet.
106
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided
in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode
in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
Mercury statement
This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to environmental
considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries
107
Index
Maintain/Troubleshoot 27
Manage Documents 27
Online Tutorial 27
Scan & Edit Text (OCR) 27
Scan to PDF 27
fax settings 24
installing another language 11
navigating menus 22
using 20
Copy
A
adding text captions 65
ADF
input tray 18
paper capacity 39
scanning multiple pages 47
alignment problem 97
All-In-One Center
using 27
button 27
menu 23
section 28
copy troubleshooting
copying 44
Maintain/Troubleshoot link 29
opening 27
Saved Images tab 29
answering machine, receiving a fax
with 53
C
Caller ID, using 53
calling card
using when setting up Quick Dial
buttons 55
customizing settings 23
customizing settings
copy 23
Attach to E-mail button 27
Automatic Document Feeder
using with On Hook dial feature 52
using with the Fax Setup Utility 58
can send but not receive fax 88
cannot print from digital camera using
cannot print to network printer 91
cannot scan to computer over
network 86
cartridges, print
aligning 71
B
banner paper jams 94
blocking host fax settings 61
box contents 11
broadcast fax, sending
immediately 51
buttons, control panel
scan 24
D
defaults
Scan menu 24
digital camera (PictBridge-enabled) 64
distinctive ring patterns 57
documents
cleaning 72
installing 70
preserving 73
removing 69
Cancel 21
Down arrow 21
wiping 72
copying 44
clear ADF jam error 94
clear paper jam error 94
color ink low error 94
connecting the printer to
computer modem 16
telephone 13
faxing using the computer 51
printing 41
Quick Dial buttons 20
E
editing
Contact Information tab 30
contents, box 11
buttons, Productivity Suite
scanned images 48
Fax 27
108
envelopes
loading 36
customizing settings using control
panel 24
J
jams and misfeeds troubleshooting
paper jam in printer 92
paper or specialty media
misfeeds 93
printer does not feed paper,
printing 42
error messages
alignment problem 97
cartridge error 95
clear ADF jam 94
fax error 97
customizing settings using the
computer 58
entering a fax number 50
sending a broadcast fax at a
sending a broadcast fax
immediately 51
setting number of rings before
setting up dial prefix 56
using DSL 86
using Productivity Suite 86
finding
L
labels, loading 36
landscape orientation, selecting 32
last page first 41
layout, selecting 32
loading
banner paper 38
documents into the ADF 38
envelopes 36
glossy paper 35
greeting cards 37
labels 36
photo cards 37
photo paper 35
information 9
publications 9
forwarding a fax 54
F
Fax
G
button 27
fax
greeting cards
loading 37
activity reports 54
forwarding 54
receiving automatically 53
fax footer, setting up 61
fax mode unsupported error
message 97
printing 43
Group Dial
using 50
postcards 37
premium paper 35
transparencies 36
H
M
MAC address, finding 67
magazine articles, loading on the
Fax Setup Utility
I
Connection/Dialing tab 60
Receive tab 60
Send tab 59
Speed Dial tab 60
fax troubleshooting
can receive but not send fax 88
can send but not receive fax 88
faxing
blocking unwanted changes to
settings 61
I Want To menu 31
incorrect language appears on
index cards
loading 37
Maintain/Troubleshoot
button 27
link 29
maintenance menus
printing 43
Scan menu 24
inserting PictBridge-enabled digital
camera 64
Manage Documents button 26
multiple pages, scanning using the
installing
network printer 67
print cartridges 70
software and sharing printer on
network 66
IP address, assigning 67
109
power supply port 19
USB port 19
Phone Book, using 56
photo cards, loading 37
Photo Editor, using 32
photo ink low error 94
photo paper, loading 35
photos
adding text captions 65
editing 32
printing 63
printing borderless 63
printing from PictBridge-enabled
camera 64
scrapbook page 64
PictBridge-enabled camera, printing
photos from 64
poor copy quality 83
poor quality at the edges of the
page 81
poor scanned image quality 85
poor text and graphic quality 80
portrait orientation, selecting 32
postcards
print quality, improving 71
print troubleshooting
improving print quality 79
poor quality at the edges of the
page 81
poor text and graphic quality 80
printer does not feed paper, envelopes,
printer software
reinstalling 100
removing 100
using 26
printer status 31
printer to be configured does not appear
in list of printers found on network 91
printing
blocked fax list 62
cards 43
N
network name does not appear in
list 92
network printer
configuring 67
installing 67
network troubleshooting
cannot print to network printer 91
network name does not appear in
list 92
printer to be configured does not
appear in list of printers found on
network 91
networking
newspapers, loading on the scanner
glass 39
collated copies 41
document 41
envelopes 42
greeting cards 43
last page first 41
photos 63
photos from PictBridge-enabled
camera 64
O
orientation, changing
landscape 32
portrait 32
loading 37
P
printing 43
postcards 43
reverse page order 41
transparencies 42
Productivity Suite buttons
Copy 27
page does not print 77
paper exit tray 18
power button is not lit 76
print cartridge nozzles, cleaning 72
print cartridges
aligning 71
cleaning 72
installing 70
paper jam in ADF 92
paper jam in printer 92
paper or specialty media misfeeds 93
Paper Setup tab
changing orientation 32
changing paper size 32
paper tray 18
Maintain/Troubleshoot 27
Manage Photos 26
parts
preserving 73
removing 69
wiping 72
Print Layout tab
duplexing 32
Scan 27
Scan to PDF 27
Tips 27
using 26
ADF exit tray 18
Visit Us Online 26
Print Properties
Web site 26
Automatic Document Feeder
opening 31
Options menu 31
Productivity Tools section 28
EXT port 19
Paper Setup tab 32
Q
Quick Dial buttons, setting up
using the computer 55
110
troubleshooting, error messages
clear paper jam 94
fax error 97
phone line busy 99
remote fax error 98
Scanning & Copying tab
Copy section 28
Productivity Tools section 28
R
received fax has poor print quality 90
receiving a fax
automatically 53
manually 53
using 28
scanning takes too long or freezes the
computer 84
setup troubleshooting
cannot print from digital camera using
PictBridge 79
incorrect language appears on
page does not print 77
power button is not lit 76
software does not install 76
shared printing
software
Photo Editor 32
Productivity Suite 26
software does not install 76
Solution Center
Advanced tab 31
Contact Information tab 30
How To tab 30
opening 30
Printer Status tab 30
using 30
Speed Dial
adding fax groups 55
using 50
recycling
WEEE statement 103
reducing an image 45
repeating an image 45
reports, fax activity 54
right cartridge error 94
troubleshooting, fax
can receive but not send fax 88
can send but not receive fax 88
printer received blank fax 89
troubleshooting, jams and misfeeds
paper jam in printer 92
paper or specialty media
misfeeds 93
printer does not feed paper,
troubleshooting, network
network name does not appear in
list 92
S
safety information 2
Saved Images tab
Productivity Tools section 29
Scan
button 27
Scan to PDF button 27
scan troubleshooting
cannot scan to computer over
network 86
scanning takes too long or freezes the
computer 84
printer to be configured does not
appear in list of printers found on
network 91
troubleshooting, print
improving print quality 79
poor quality at the edges of the
page 81
scan was not successful 85
scanner glass
cleaning 73
scanning
poor text and graphic quality 80
troubleshooting, scan
cannot scan to computer over
network 86
poor scanned image quality 85
scanning takes too long or freezes the
computer 84
T
text captions, adding 65
Tips button 27
top cover 18
transparencies
loading 36
printing 42
troubleshooting, copy
111
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