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Users Guide
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This guide contains proprietary information of Zebra Technologies. It is intended
solely for the information and use of parties operating and maintaining the equipment
described herein. Such proprietary information may not be used, reproduced, or
disclosed to any other parties for any other purpose without the expressed written
permission of Zebra Technologies.
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Continuous improvement of products is a policy of Zebra Technologies. All
specifications and signs are subject to change without notice.
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This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that the interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
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Proprietary Statement
Connect the equipment into an outlet on a circuit different than that to which the
receiver is connected.
Consult the dealer or an experienced Radio/TV technician for help.
Note • This unit was tested with shielded cables on the peripheral devices. Shielded
cables must be used with the unit to ensure compliance.
Caution • Any changes or modifications not expressly approved by Zebra
Technologies could void the user’s authority to operate the equipment.
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This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus as set out in the radio interference regulations of the Canadian
Department of Communications.
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If the accompanying printer displays the CE mark, it also meets EMC directive 89/
336/EEC, with amendments effective at the time of manufacture.
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Zebra Technologies takes steps to assure that its published Engineering Specifications
and guides are correct; however, errors do occur. Zebra Technologies reserves the right
to correct any such errors and disclaims liability resulting therefrom.
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In no event shall Zebra Technologies or anyone else involved in the creation,
production, or delivery of the accompanying product (including hardware and
software) be liable for any damages whatsoever (including, without limitation,
damages for loss of business profits, business interruption, loss of business
information, or other pecuniary loss) arising out of the use of or the results of use or
inability to use such product, even if Zebra Technologies has been advised of the
possibility of such damages. Because some states so not allow the exclusion or
limitation of liability for consequential or incidental damages, the above limitation
may not apply to you.
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Declaration of Conformity
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I have determined that the Zebra printers identified as the
XiIIIPlus Series
90XiIIIPlus, 96XiIIIPlus, 110XiIIIPlus,
140XiIIIPlus, 170XiIIIPlus, 220XiIIIPlus
manufactured by:
Zebra Technologies
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061-3109 U.S.A.
Have been shown to comply with the applicable technical standards of the FCC
For Home, Office, Commercial, and industrial use
If no unauthorized changed is made in the equipment,
and if the equipment is properly maintained and operated.
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Declaration of Conformity
Zebra XiIIIPlus Users Guide
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All new Zebra products are warranted by the manufacturer to be free from defect in
material and workmanship.
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Proof of purchase or shipment date is required to validate the warranty period. The
warranty becomes void if the equipment is modified, improperly installed or used,
damaged by accident or neglect, or if any parts are improperly installed or replaced by
the user.
Products returned must be packaged in the original or comparable packing and
shipping container. In the event equipment is not so packaged, or if shipping damage is
evident, it will not be accepted for service under warranty. Surface transportation
charges for return to customers in the continental United States is paid by Zebra.
Otherwise, Zebra pays CPT (carriage paid to) nearest airport; customer pays customs,
duties, taxes, and freight from airport to destination. If Zebra determines that the
product returned for warranty service or replacement is not defective as herein
defined, the customer will pay all handling and transportation costs.
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All printers (excluding printheads) are warranted against defect in material or
workmanship for twelve (12) months from the purchase date.
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Warranty Information
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Since printhead wear is part of normal operation, the original printhead is covered by a
limited warranty as indicated below. Warranty period begins on purchase date.
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Bar code label and receipt printer
printheads
6 months
Plastic card printer printheads
12 months
To qualify for this warranty, the printhead must be returned to the factory or to an
authorized service center. Customers are not required to purchase Genuine Zebra
Supplies (media and/or ribbons) for warranty qualification.
However, if it is determined that the use of inappropriate or inferior supplies has
caused any defect in the printhead for which a warranty claim is made, the user is
responsible for Zebra’s labor and material charges required to repair the defect. The
warranty becomes void if the printhead is physically worn or damaged; also if it is
determined that failure to follow the preventive maintenance schedule listed in the
Users Guide has caused defect in the thermal printhead for which a warranty claim is
made.
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Products are warranted to be free of defects in material and workmanship from the
date of purchase according to this chart:
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Accessories
Batteries
Cables
1 month
3 months
1 month
1 year
Chargers/Power
Supplies
Hardware Keys
1 year
Keyboard Display Units 6 months
Parts 3 months
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Warranty Information
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Pocket Eye®
1 year
Software
1 month
3 years
ZebraNet® Print Servers
Defective product must be returned to Zebra for evaluation. In the event of notification
of defect within the warranty period, Zebra will replace the defective item provided
there had not been damage resulting from user abuse, modification, improper
installation or use, or damage in shipping or by accident or neglect.
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Supplies are warranted to be free from defect in material and workmanship for a
period of six (6) months for media and twelve (12) months for ribbon from the date of
shipment by Zebra. This is provided the user has complied with storage guidelines,
handling, and usage of the supplies in Zebra printers.
Zebra’s sole obligation under these warranties is to furnish parts and labor for the
repair or possible replacement of products found to be defective in material or
workmanship during the warranty period. Zebra may in its discretion issue a credit for
any such defective products in such amount as it deems reasonable.
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Zebra repairs are warranted against defects in material and workmanship for 90 days
from the date of repair by Zebra. This excludes printheads, which are warranted
separately. This warranty does not cover normal wear and tear. This warranty becomes
void if the item is modified, improperly installed or used, or damaged by accident,
neglect, or abuse.
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The warranties given above are the only warranties given to you. No other warranties,
express or implied, are given. Zebra does not make any implied warranty of
merchantability or fitness for a particular purpose in connection with its sale of
products or services. While Zebra’s desire is to be responsive to your specific needs
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Warranty Information
and questions, Zebra does not assume responsibility for any specific application to
which any Products are applied, including, but not limited to, compatibility with other
equipment. All statements, technical information, or recommendations relating to
Zebra Products are based on tests believed to be reliable, but do not constitute a
guaranty or warranty.
Zebra’s maximum liability for warranty claims is limited to the invoice price of the
Product claimed defective. Zebra does not assume responsibility for delays in
replacement or repair of products. Zebra shall not under any circumstances whatsoever
be liable to you or any other party for loss or profits, lost data, diminution of goodwill,
or any other special or consequential damages whatsoever with respect to any
warranty claim made by you. Specifically for software, Zebra is not liable for any
incidental or consequential damages caused by abuse or misapplication of the software
or by its use in violation of the U.S. copyright law or international treaty. No
salesperson, representative, or agent of Zebra is authorized to make any guaranty,
warranty, or representation that contradicts the foregoing. Any waiver, alteration,
addition, or modification to the foregoing warranties must be in writing and signed by
an executive officer of Zebra to be valid.
Zebra Technologies, LLC
333 Corporate Woods Parkway
Vernon Hills, IL 60061-3109 U.S.A.
Phone +1 847.634.6700 or +1 800.423.0442
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7DEOHꢀRIꢀ&RQWHQWV
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Inspect the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Printer Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Standard Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Optional Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
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Table of Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Load the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Sensor Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Label Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Types of Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Print Mode Choices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Peel-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Rewind Spindle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Fanfold Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Ribbon Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4 • Data Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Standard Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Parallel Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
USB 2.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Data Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
PCMCIA Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Front Panel Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Leave Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Front Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Front Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Specifications and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Standard XiIIIPlus Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
ii
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Table of Contents
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Ribbon Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Label Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Label Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Printer Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Fuse Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Printhead Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
LCD Error Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
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Table of Contents
iv
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Preface
Contacts
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You can contact Zebra Technologies at any of the following:
Our Mailing Addresses:
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333 Corporate Woods Parkway
Vernon Hills, Illinois 60061.3109 U.S.A
Telephone: +1 847.634.6700
Fax: +1 847.913.8766
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Zebra House
The Valley Centre, Gordon Road
High Wycombe
Buckinghamshire HP13 6EQ, UK
Telephone: +44 (0)1494 472872
Fax: +44 (0)1494 450103
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You can contact Zebra support at:
Important • The Web address is case-sensitive. The SS must be all caps.
!
US Phone Number +1 847.913.2259
UK/International Phone Number +44 (0) 1494 768289
vi
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Preface
About this Document
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The Zebra XiIIIPlus Users Guide contains these chapters and appendices:
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Warranty information on Zebra printers, related
hardware, and supplies.
1
2
Unpack and inspect your printer.
Mode.
3
4
5
Identify your labels and choose the print mode
that suits your application
Standard data ports available on the
Zebra XiIIIPlus printers
PCMCIA and CompactFlash card options
available.
How to adjust printer settings to fit your
printing needs.
Common printing problems and printer
diagnostic tests.
Zebra XiIIIPlus printer specifications and how
to maintain the printer.
Zebra XiIIIPlus Users Guide
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Preface
Document Conventions
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The following conventions are used throughout this document to convey certain
information:
About this Chapter Sections This section lists and describes each main section
of the chapter, including the initial page number of that section. These sections
primarily serve as hyperlink components for the Adobe Acrobat.pdfversion of this
guide.
Alternate Color (online only) Cross-references contain hot links to other sections in
this guide. If you are viewing this guide online in .pdfformat, you can click the
cross-reference (blue text) to jump directly to its location.
Command Line Examples All command line examples appear in Courierfont.
For example, you would type the following to get to the Post-Install scripts in the bin
directory:
Ztools
Files and Directories All file names and directories appear in Courier New
font. For example, the Zebra<version number>.tarfile and the /root
directory.
Caution, Note and Example
Electric Shock • Warns you of a potential electric shock situation.
Caution • Advises you that failure to take or avoid a specific action could result in
physical harm to the hardware.
Caution • Advises you that failure to take or avoid a specific action could result in
physical harm to you.
Important • Advises you of information that is essential to complete a task.
!
viii
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Preface
Document Conventions
Note • Indicates neutral or positive information that emphasizes or supplements
important points of the main text.
Example • Provides an example, often a scenario, to better clarify a section of text.
Tools • Tells you what tools you need to complete a given task.
Illustration Callout Instruction Illustration callout instructions are used when an
illustration contains either information about a dialog box or step(s) to accomplish in a
dialog box.
To enter the front
panel menu, press
SETUP/EXIT.
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Preface
Related Documents
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In addition to the Zebra XiIIIPlus Users Guide, the following documents might be
helpful references:
®
‡ ZPL II Programming Guide Volume I (part number 45541L) and Volume II (part
number 45542L).
‡ PrintServer II™ Installation and Users Guide (part number 45537L).
‡ Maintenance Manual (part number 13185L for the 110XiIIIPlus, part
number 48152L for all other XiIIIPlus printers)
x
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Introduction
Unpack and Inspect the Printer
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Make sure the printer is in good condition when you receive it. The instructions below
outline what you need to do.
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Use this list as a guide to inspect the printer.
‡ Check all exterior surfaces.
‡ Raise the media access door and inspect the media compartment.
‡ In case shipping is required, save the carton and all packing material. Contact your
authorized Zebra reseller for instructions.
‡ A power cord may or may not be included. If one is not included, or if the one
Caution • For personal and equipment safety, always use an approved three-
conductor power cord specific to the region or country intended for installation.
This cord must utilize and IEC-320 female connector, and the appropriate region-
specific three-conductor grounded plug configuration.
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If you discover shipping damage:
‡ Immediately notify the shipping company and file a damage report with them.
Zebra Technologies is not responsible for any damage incurred during shipment of
the equipment and will not repair this damage under warranty.
‡ Keep the carton and all packing material for inspection.
‡ Notify your authorized Zebra reseller.
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If you are not placing the printer into operation immediately, repackage it using the
original packing materials. The printer may be stored under the following conditions:
‡ Temperature: –40° to 140° F (–40° to 60° C)
‡ Relative humidity: 5% to 85% non-condensing
2
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Introduction
Printer Overview
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The printer controls are on the front panel. These controls are used to change print
settings as needed for your application.
This illustration shows the printer’s front panel. The numbered callouts are described
in the table that follows the illustration.
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Left oval decreases the value, answers 12, indicates 2)), or returns to the
previous selection.
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Introduction
Printer Overview
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Right oval increases values, answers <(6, indicates 21, or moves to the
next selection.
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PREVIOUS goes back one step.
NEXT/SAVE moves one step or saves settings if used after SETUP/EXIT.
SETUP/EXIT enters or leaves menu from the PRINTER READY
display.
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Power light is green when power cord is connected and printer is turned
On (I).
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Take Label light flashes to remind you to take a label when the Peel option
is used.
Error light shows error condition. Additional lights show where the error is
happening.
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Check Ribbon shows ribbon supply problem.
Paper Out shows label supply problem.
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Pause light shows when PAUSE is pressed and printer is stopped.
PAUSE pressed once stops printer; pressed again restarts printer.
FEED pressed once feeds a label without printing.
Data light flashes to show information going to printer.
CANCEL stops current print job.
CALIBRATE when used with PAUSE calibrates the printer.
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Introduction
Components
&DOORXW 'HVFULSWLRQ
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Printhead lever
Ribbon take-up spindle
Ribbon supply spindle
Media supply guide
Media supply hanger
Rewind spindle (Optional)
Spindle hook
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Tear-off bar
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Platen roller
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Snap plate
Lower roller
Media guide
Dancer roller assembly (Selected models only)
Ribbon dancer roller assembly (Selected models
only)
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Your printer can have options including:
‡ Rewind Spindle
‡ Peel (Take Label) Sensors
‡ Cutter
These options change the way your ribbon and labels are loaded. For more
6
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Introduction
Components
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Standard communication interfaces are:
‡ RS-232 serial data port
‡ Bi-directional parallel port
‡ USB 2.0 port (USB 1.0- and 1.1-compatible).
For more information on the standard communication interfaces, see Standard
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The optional interfaces are:
®
‡ ZebraNet PrintServer II, which enables the printer to be connected to 10Base-T
Ethernet networks.
‡ Wireless Card Socket for wireless communication with the printer.
‡ RS-422/485 port with multidrop capability.
®
®
‡ IBM Twinax or IBM Coax option is available for those applications that require
them.
For optional interfaces like the PrintServer II, see the documentation that comes
with the interface.
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Depending on how your printer was ordered, a power cord may or may not be
included. If one is not included, or if the one included is not suitable for your
requirements, see the power cord illustration for the correct cord configuration.
Caution • For personal and equipment safety, always use an approved three-
conductor power cord specific to the region or country intended for installation.
This cord must utilize and IEC-320 female connector, and the appropriate region-
specific three-conductor grounded plug configuration.
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Introduction
Components
This illustration and the callout table that follows it identify the parts of the power
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Printer Setup and Calibration
Before You Begin
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Review this checklist before you begin loading your Zebra XiIIIPlus printer.
‰Labels Do you have the correct labels for your application? If you are not sure, see
‰Ribbon Do you need ribbon?
Important • The label type determines whether ribbon is needed.
!
‡ꢀDirect thermal labels do not need ribbon. Do not load ribbon with direct thermal
labels.
‡ꢀThermal transfer labels do need ribbon.
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This section gives you a series of instructions to load labels and ribbon (if used).
The instructions that follow are for a standard printer in Tear-Off Mode. For a printer
application instructions, such as how to load different types of labels, or how to choose
Caution • Be sure the printer is off (O) if you have connected the power cable.
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Printer Setup and Calibration
Before You Begin
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1. Open the printhead.
This illustration calls out the parts of the printer used when loading the labels.
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Printhead lever in open position.
Media Guide
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Media back plate
Optional media spindle (media hanger standard)
2. Slide the media guide away from the printer frame. You may need to loosen the
media guide screw.
3. Put the roll of labels on the media hanger. (Optional media spindle is shown.)
4. Push the label core toward the printer frame. The labels must be aligned with the
label core.
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Printer Setup and Calibration
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The illustration below shows labels loaded in the prnter. The callouts show the labels
and the parts of the printer described in the instructions.
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5. Feed the labels under the media guide roller and under the printhead.
6. Adjust the media supply guide so it is just touching the edge of the label.
The labels should lie flat as shown in the illustration.
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Printer Setup and Calibration
Before You Begin
7. Are you using direct thermal labels?
Important • The label type determines whether ribbon is needed.
!
‡ꢀDirect thermal labels do not need ribbon. Do not load ribbon with direct thermal
labels.
‡ꢀThermal transfer labels do need ribbon.
7RꢀPDNHꢀDꢀULEERQꢀOHDGHUꢃꢀFRPSOHWHꢀWKHVHꢀVWHSVꢆ
1. Unroll about 6″ (150 mm) of ribbon from the roll.
2. Tear off a strip of labels and liner about 6″ (150 mm) long from the label roll.
3. Peel off a label from the liner and apply half of the label to the end of the liner and
half to the end of the ribbon.
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Printer Setup and Calibration
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This acts as a ribbon leader.
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1. Put the roll of ribbon on the ribbon spindle and push the core as far as it will go,
until it is against the stop on the ribbon supply spindle.
The callouts in the illustration below and the table that follows show the printer
components used when loading the ribbon.
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Ribbon supply spindle
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Printer Setup and Calibration
Before You Begin
&DOORXWꢀ 'HVFULSWLRQ
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Top roller
Ribbon takeup spindle
2. Pull the ribbon leader up over the top roller, above the printhead.
The callouts in the illustration and the table that follows show you the ribbon path.
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Printer Setup and Calibration
Before You Begin
3. Bring the leader and ribbon under the ribbon takeup spindle. Wrap the leader and
ribbon around the spindle. Turn the spindle several times until the ribbon stays on
the spindle.
The callouts in the illustration below and the table that follows show the ribbon
leader on the takeup spindle.
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Ribbon leader
Takeup spindle
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Printer Setup and Calibration
Before You Begin
4. Close the printhead.
The callouts in the illustration below and the table that follows show ribbon and
labels loaded in the printer.
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Printhead lever in closed position
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Labels
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Printer Setup and Calibration
Before You Begin
7RꢀSULQWꢀDꢀFRQILJXUDWLRQꢀODEHOꢃꢀFRPSOHWHꢀWKHVHꢀVWHSVꢆ
1. Connect the power cord to the printer.
The power connection is at the back of the printer.
Caution • For personal and equipment safety, always use an approved three-
conductor power cord specific to the region or country intended for installation.
This cord must utilize and IEC-320 female connector, and the appropriate region-
specific three-conductor grounded plug configuration.
2. To confirm the power connection, turn the printer On (I ).
3. If 35,17(5ꢀ5($'<ꢀdisplays on the front panel LCD, go to the next step.
4. Turn the printer Off (O).
5. Press and hold CANCEL while turning the printer On (I ) .
6. After the DATA light turns off (approximately five seconds), release CANCEL.
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Printer Setup and Calibration
Before You Begin
The configuration label prints.
Important • Your label may look different from the sample.
‡ The configuration label is a record of your printer settings.
!
‡ Keep the configuration label for baseline information on your printer
when troubleshooting printing problems.
7. Did the label print?
• Yes, a configuration label printed. Connect the printer to your computer
system. Communication can be handled in many different ways.
More information about the standard interfaces is available in Standard Ports
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Printer Setup and Calibration
Before You Begin
• No, a label did not print. Sensors out of position is a common cause of printing
problems.
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Adjust sensors only when the printer cannot detect the top of the label. The front panel
LCD displays (5525ꢀ&21',7,21ꢀ3$3(5ꢀ287, even though there are labels loaded in
the printer.
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The transmissive sensor consists of two sections: a light source (the lower media
sensor) and a light sensor (the upper media sensor). The media passes between the two.
The upper media sensor must be positioned:
• Directly over the hole or notch, or
• Anywhere along the width of the media if there is a gap between labels.
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Printer Setup and Calibration
Before You Begin
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1. Remove the ribbon (if ribbon is used).
2. Locate the upper media sensor. The upper media sensor eye is directly below the
adjustment screw head.
See the illustration for a simplified view of the media sensor. Callouts in the
illustration are explained in the table that follows.
1
2
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Upper media sensor
adjustment screw
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Upper media sensor
Note • If you are using continuous media, position the upper media sensor over the
labels so that the printer can detect an out-of-paper condition.
3. Slightly loosen the upper media sensor adjustment screw (use a Phillips-head
screwdriver).
4. Using the tip of the screwdriver, slide the upper sensor along the slot to the desired
position.
5. Tighten the adjustment screw to secure the upper media sensor.
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Printer Setup and Calibration
Before You Begin
ꢊThe callout in the illustration below and the table that follows show the lower media
sensor.
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Lower media sensor
6. Position the lower media sensor by sliding it in its slot until it is directly under the
upper media sensor
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The black mark sensor is in a fixed position and set from the front panel. Refer to Front
Panel Controls on page 54 for instructions.
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Labels and Print Modes
Label Types
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Set up the printer to match the label, ribbon, and printer options you have chosen. If
labels, complete these steps: on page 11, review the label styles and print modes in this
chapter.
Note • A calibration must be performed when the labels and ribbon (if used) are
first installed in the printer, or when labels or ribbon are changed. The printer default
is auto-calibration. Auto-calibration takes place when the printer is first turned on
and after the printhead has been closed, unless the settings have been changed
through the front panel or through a software command.
7\SHVꢀRIꢀ/DEHOV
Non-Continuous Web labels Non-continuous web labels (shown below) are
individual labels that are separated by a gap, notch, or hole. When you look at the
labels, you can tell where one label ends and the next one begins.
The callouts in the illustration and the following table identify different types of non-
continuous labels.
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Labels and Print Modes
Label Types
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Non-continuous label with hole.
Non-continuous label with notch.
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Non-continuous labels on continuous liner with
0.07–0.16 in. (2–4 mm) gap between labels.
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Non-continuous labels on continuous liner with
0.07–0.16 in. (2–4 mm) gap between labels.
Non-Continuous Black Mark labels Non-continuous black mark labels have
black marks printed on the back of the liner material that indicate the start and end of
each label. Shown in this illustration are examples of black marks.
Continuous labels Continuous labels form an uninterrupted roll of material (shown
in this illustration) that allows the image to be printed anywhere on the label.
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Labels and Print Modes
Print Mode Choices
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The options on your printer may let you set up additional print modes. See Front Panel
Controls on page 54 to set up the printer front panel controls to match the print mode
you are using.
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Rewind Mode allows the labels to be wound on a core after printing.
Note • Rewind Mode cannot be used with the cutter option for any 110XiIIIPlus.
7RꢀVHWꢀXSꢀ5HZLQGꢀ0RGHꢃꢀFRPSOHWHꢀWKHVHꢀVWHSVꢆꢀꢀꢀ
1. Remove the rewind plate from its storage location inside the printer media
compartment.
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Labels and Print Modes
Print Mode Choices
The callouts in the illustration and the following table identify the parts of the
printer and rewind plate.
1
2
4
3
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Rewind plate
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Lip
Adjustable hook plate
Slots
2. Position the rewind plate so the lip on the attached hook plate points down.
3. Insert the hook plate lip a short distance (1/2 in. or 13 mm) into the lower opening
in the side plate.
4. Align the upper end of the rewind plate with the matching opening in the side
plate.
5. Slide in the rewind plate until it stops against the printer’s main frame.
6. Open the printhead.
7. Slide the media guide and media supply guide as far from the printer frame as
possible. Flip down the media supply guide.
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Labels and Print Modes
Print Mode Choices
9. When loading labels, allow approximately 36 in. (915 mm) of labels to extend past
the printhead. Remove all labels from this portion to create a leader.
10. Remove the hook from the rewind spindle. If you are using a core, slide it onto the
rewind spindle until it is flush against the guide plate.
11. Wind the label liner around either the 3 in. (76 mm) core or the rewind spindle.
Reinstall the hook.
12. Flip up the media supply guide. Slide in the media guide and media supply guide
so they just touch the edge of the labels. The labels should lie flat.
13. Before closing the printhead, make sure:
• The labels are positioned against the inside guides.
• The labels are taut and parallel to the pathway when wound onto the rewind
spindle or core.
14. Close the printhead.
The labels wind on the rewind spindle or core. The callouts in the illustration and
table that follow show the printer and labels in Rewind Mode.
.
1
3
4
2
5
8
7
6
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Printhead lever
Media guide
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28
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Labels and Print Modes
Print Mode Choices
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Media supply guide
Labels
Guide plate
Spindle hook
Rewind spindle
Rewind plate
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Peel-Off Mode advances one label at a time. The printer does not print another label
until the first label is removed. The TAKE LABEL light flashes until the label is
removed. The liner is wound on the rewind spindle, but the rewind plate is not used.
7RꢀVHWꢀXSꢀWKHꢀSULQWHUꢀLQꢀ3HHOꢇ2IIꢀ0RGHꢃꢀFRPSOHWHꢀWKHVHꢀVWHSVꢆ
1. Remove the rewind plate (if installed) from the front of the printer. Store it on the
two mounting screws on the inside of the front panel.
2. Open the printhead.
3. Slide the media guide and media supply guide as far from the printer frame as
possible. Flip down the media supply guide.
5. When loading labels, allow approximately 36 in. (915 mm) of labels to extend past
the tear-off/peel-off bar. Remove all labels from this portion to create a leader.
6. Remove the hook from the rewind spindle. If you are using a core, slide it onto the
rewind spindle until it is flush against the guide plate.
7. Wind the label liner around either the 3 in. (76 mm) core or the rewind spindle and
reinstall the hook.
8. Flip up the media supply guide. Slide in the media guide and media supply guide
so they just touch, the edge of the labels. The labels should lie flat.
9. Before closing the printhead, make sure:
• The labels are positioned against the inside guides.
• The labels are taut and parallel with the pathway when wound onto the rewind
spindle or core.
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Labels and Print Modes
Print Mode Choices
10. Close the printhead.
The liner winds on the rewind spindle or core. The callouts in the illustration and
table that follow show the printer and labels in Peel-off Mode.
1
3
10
4
2
9
8
5
7
6
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Printhead lever
Media guide
Media supply guide
Labels
Rewind spindle
Guide plate
Spindle hook
Label backing
Tear-off bar
Label
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Labels and Print Modes
Print Mode Choices
5HZLQGꢀ0RGHꢀZLWKꢀ&XWWHUꢀ2SWLRQ
Printers with the Cutter option can use the Rewind Mode, if you wish to print and save
a roll of labels. A cutter, as its name suggests, is a rotating knife with a self-sharpening
information about the cutter option.
Note • The 110XiIIIPlus printers do not combine the rewind option with the cutter
option.
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1. Turn the printer on (I).
The printer feeds out and cuts one label.
2. Select Rewind Mode from the front panel menu.
3. Remove the rewind plate from its storage location in front of the print mechanism
inside the media compartment.
4. Invert the rewind plate so that the lip on the attached hook plate points down.
5. Insert the hook plate lip a short distance (1/2 in. or 13 mm) into the lower opening
in the side plate. Slide in the rewind plate until it stops against the printer’s main
frame.
6. Insert the two small tabs on the rewind plate into the corresponding slots in the
cutter support bracket. (The rewind plate should spring into the proper position.)
7. Open the printhead.
8. Slide the media guide and media supply guide as far from the printer frame as
possible.
9. Flip down the media supply guide.
cutter mechanism.
Caution • Cutter blade is sharp. Do not touch the blade with your fingers.
11. When loading labels, allow approximately 36 in. (915 mm) of labels to extend past
the printhead. Remove all labels from this portion to create a leader.
12. Remove the hook from the rewind spindle.
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Labels and Print Modes
Print Mode Choices
13. If you are using a core, slide it onto the rewind spindle until it is flush against the
guide plate.
14. Wind the label liner around either the 3 in. (76 mm) core or the rewind spindle.
15. Reinstall the hook.
16. Flip up the media supply guide.
17. Slide in the media guide and media supply guide so they just touch, but do not
restrict, the edge of the roll.
18. Before closing the printhead, make sure:
• The labels are positioned against the inside guides.
• The labels are taut and parallel with the pathway when wound onto the rewind
spindle or core.
19. Close the printhead.
The labels wind on the rewind spindle or core. The callouts in the illustration and
table that follows show the printer and labels in Rewind Mode with the cutter
option.
1
3
4
2
9
5
8
6
7
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Printhead lever
Media guide
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Labels
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32
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Labels and Print Modes
Print Mode Choices
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Guide plate
Spindle hook
Rewind plate
Cutter
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Rewind Mode and Peel-Off Mode use the rewind spindle. Label liner must be
removed every time you change labels for the printer to work correctly.
Important • It is not necessary to turn off the power to remove liner from the
rewind spindle. If power is turned off, all label formats and images, as well as any
temporarily saved parameter settings stored in the printer’s internal memory, are
lost. When power is turned back on, these items must be reloaded.
!
To remove label liner from the rewind spindle, complete these steps:
Note • If the labels have not run out, you must cut the label liner at the spindle.
1. Unwind approximately 36 in. (915 mm) of liner from the rewind spindle. Cut it off
at the spindle.
2. Pull out the hook. Slide the liner off of the rewind spindle and discard.
3. Wind the labels around the rewind spindle once or twice, then reinstall the hook.
4. Continue winding to remove any slack in the labels.
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Fanfold labels feed through either the bottom or rear access slot from outside the
printer. The media hanger or media supply spindle are not used with fanfold labels.
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Labels and Print Modes
Print Mode Choices
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1. Open the printhead.
2. Slide the media guide as far from the printer frame as possible.
3. How do you want to feed fanfold labels?
• From the bottom slot in the printer body. The callouts in the illustration and
table that follow show the printer and fanfold labels loaded through the
bottom slot.
.
1
2
3
• From the rear slot in the printer body. The callouts in the illustration and table
that follow show the printer and fanfold labels loaded through the rear slot.
1
2
3
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Labels and Print Modes
Print Mode Choices
&DOORXW 'HVFULSWLRQ
ꢀ
Printhead lever
Media guide
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Fanfold labels
Cutter option
• If you do have a cutter, feed the fanfold labels through the cutter.
Caution • The cutter blade is sharp. Do not touch the blade with your fingers.
4. Slide in the media guide so it just touches, but does not restrict, the edge of the
labels.
5. Close the printhead lever.
5LEERQꢀ5HPRYDO
When the ribbon has run out or must be changed, remove the used ribbon from the
take-up spindle.
• If the ribbon has run out, follow the instructions below.
• If the ribbon has not run out, open the printhead and tear or cut the ribbon as
close to the ribbon take-up spindle as possible. Follow the instructions below.
Note • Do not cut through the ribbon on the take-up spindle. Using the release knob
allows you to slide the ribbon off the spindle. Cutting may damage the spindle.
7RꢀUHPRYHꢀULEERQꢀIURPꢀWKHꢀWDNHꢇXSꢀVSLQGOHꢃꢀFRPSOHWHꢀWKHVHꢀ
VWHSVꢆ
1. Open the printhead.
The illustration below and the table that follows show the ribbon take-up spindle.
The inset shows the notches in the spindle.
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Labels and Print Modes
Print Mode Choices
2
3
1
&DOORXW
'HVFULSWLRQ
ꢀ
Rewind ribbon spindle knob
Ribbon release bars
ꢁ
ꢂ
Notch in ribbon supply spindle
2. While holding the ribbon take-up spindle, turn the knob clockwise until it stops.
This causes the ribbon release bars to pivot down, easing the spindle’s grip on the
wound ribbon.
3. Slide the ribbon off the ribbon take-up spindle. Once the spent ribbon has been
removed, ensure that the arrow on the knob aligns with the indented notch in the
ribbon take-up spindle.
4. Remove the core from the ribbon supply spindle.
36
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Data Ports
Standard Ports
6WDQGDUGꢀ3RUWV
The different ports available to connect the XiIIIPlus printer to your computer or
network include:
‡ Parallel
‡ Serial RS232
‡ USB
3DUDOOHOꢀ3RUW
A standard 36-pin parallel connector (as shown below) is available at the back of the
printer for connection to the data source.
.
Port selection for status information is determined by the channel sending the request.
The parallel port can be set for bidirectional or unidirectional communication. The
default setting is bidirectional.
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Data Ports
Standard Ports
The following table shows the pin configuration and function of a standard computer-
to-printer parallel cable.
ꢁꢈꢇ3LQꢀ
&RQQHFWRUV
'HVFULSWLRQ
nStrobe/HostClk
Data Bits 1–8
nACK/PtrClk
Busy/PtrBusy
PError/ACKDataReq
Select/Xflag
1
2–9
10
11
12
13
nAutoFd/HostBusy
Not used
14
15
Ground
16 & 17
18
+5 V @ 750 mA
The maximum current draw may be limited by option configuration.
Ground
19–30
31
ninit
nFault/NDataAvail
Not used
32
33 & 34
35
+5 V through a 1.8 KΩ Resistor
NSelectin/1284 active
36
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Data Ports
Standard Ports
6HULDOꢀ3RUW
Communication using the serial data port of the printer requires choosing the number
of data and stop bits, parity, and handshaking. Default settings are 9600 baud, 8 data
bits, 1 stop bit, no parity, and XON/XOFF. Parity applies only to data transmitted by
the printer because the parity of received data is ignored.
The values selected must be the same as those used by the host equipment connected
to the printer.
Connect the serial data cable through the female DB-9 connector (shown below) on
the back panel of the printer.
Use a DB-9 to DB-25 interface module for all RS-232 connections through a DB-25
cable.
Note • For all RS-232 input and output signals, the printer follows the specifications
of the Electronics Industries Association (EIA) RS-232 and the Consultative
Committee for International Telegraph and Telephone (CCITT) V.24.
40
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Data Ports
Standard Ports
6HULDOꢀSLQꢀFRQILJXUDWLRQ
The table below shows the pin configuration and function of the rear panel serial data
connector on the printer.
3LQꢀ1Rꢅ 1DPH 'HVFULSWLRQ
1
2
3
4
5
6
7
8
9
—
Not connected
RXD
TXD
DTR
SG
Receive data—data input to printer
Transmit data—data output from printer
Data terminal ready—output from printer
Signal ground
DSR
RTS
CTS
Data set ready—input to printer
Request to send—output from printer
Clear to send—input to printer
+5 VDC signal output
+5
VDC
Note • This pin is also available as a +5 VDC power
source at 750 mA. The maximum current draw
may be limited by option configuration. To enable
this capability, a jumper on the computer’s main
logic board needs to be installed on JP1, pins 2
and 3.
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Data Ports
Standard Ports
56ꢇꢄꢁꢄꢀ,QWHUIDFHꢀ&RQQHFWLRQV
Note • Adapters are available from Zebra Technologies LLC.
‡ꢀRS422/RS485 adapter, Zebra part number 33130
‡ꢀRS232 DB9 to DB 25 adapter, Zebra part number 33138
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The printer is configured as Data Terminal Equipment (DTE).
Note • The cable used to connect the printer to a computer must be a null modem
(crossover) cable. To connect the printer to any other DTE devices, use a null
modem cable.
This illustration shows the internal connections of the printer’s RS-232 connector.
RS-232 Connector (DTE)
Rear Panel Female DB-9
2
3
4
5
6
7
8
9
RXD (receive data) input
TXD (transmit data) output
DTR (data terminal ready) output
SG (signal ground)
DSR (data set ready) input
RTS (request to send) output
CTS (clear to send) input
+5 VDC signal source
+5 VDC
R1
1 K
NOTE: Pin 1 is unused and unterminated.
Note • Pin 9 is also available as a +5 VDC power source at 750 mA. The maximum
current draw may be limited by option configuration. To enable this capability, a
jumper on the computer’s main logic board needs to be installed on JP1, pins 2 and 3
42
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Data Ports
Standard Ports
'%ꢇꢉꢀWRꢀ'%ꢇꢄꢊꢀFRQQHFWLRQV
An interface adapter is required (Zebra part number 33138) to connect the printer’s
DB-9 interface to a DB-25 connector. A generic DB-25 adapter may also be used. The
+5 VDC signal source would not be passed through a generic adapter.
This illustration shows the connections required for the DB-9 to DB-25 interface.
Male DB-9 Adapter
Connector
(plugs into printer)
Female DB-25 Adapter
Connector
(plugs into cable)
RXD
2
FG
1
2
3
TXD
TXD
3
DTR
4
RXD
RTS
SG
5
4
5
6
7
CTS
DSR
SG
DSR
6
RTS
7
CTS
8
+5 VDC
SIGNAL
9
+5 VDC
9
DTR
SIGNAL
20
NOTE: Pin 1 of DB-9 connector is unused and unterminated.
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Data Ports
Standard Ports
0RGHPꢀFRQQHFWLRQ
When the printer is connected via its RS-232 interface to Data Communication
Equipment (DCE) such as a modem, use a standard RS-232 (straight-through)
interface cable.
See this illustration for the connections required for this cable.
DTE
(Printer)
DCE
(Modem, etc.)
RXD (receive data)
TXD (transmit data)
DTR (data terminal ready)
SG (signal ground)
2
3
4
5
6
7
2
3
4
5
6
7
DSR (data set ready)
RTS (request to send)
CTS (clear to send)
8
9
8
9
+5 VDC signal source
NOTE: Pin 1 is unused and unterminated at the printer.
44
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Data Ports
Standard Ports
56ꢇꢋꢄꢄꢌ56ꢇꢋꢍꢊꢀ,QWHUFRQQHFWLRQV
Caution • A qualified service technician must install a jumper on the main logic
board at JP1, Pins 2 and 3 for the RS-422/RS-485 interface adapter to function
properly.
An interface adapter (Zebra part number 33130) is required to connect the printer’s
RS-232 DB-9 interface to a host computer through an RS-422 or RS-485 interface. A
generic DB-25 adapter can be used.
This illustration shows the cable wiring for interconnecting the DB-9 to the interface
adapter’s DB-25 female connector.
Female DB-25 Connector on
RS-422/RS-485 Adapter
Frame ground
1
+5 VDC 725 mA source
9
Signal ground ref.
11
Data input B (–)
13
Data output B (–)
14
Data input A (+)
16
Data output A (+)
19
NOTE: Pins 2–8, 10, 12, 15, 17, 18, and 20–25 are unused and unterminated.
86%ꢀꢄꢅꢂꢀ3RUW
In addition to serial and parallel data ports, a USB 2.0 port (which is USB 1.1- and 1.0-
compatible) is available to connect your printer to the host equipment.
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Data Ports
Standard Ports
The USB connection is shown in callout 1 of the illustration below.
1
&DOORXW 'HVFULSWLRQ
ꢀ
USB port
Note • Use a USB 2.0-certified compliant cable no longer than 15 feet or 5 m long.
A 15 foot (5 m) USB cable is available from Zebra (Zebra part number 33011).
'DWDꢀ&DEOHV
Data cables must be fully shielded and fitted with metal or metalized connector shells.
Shielded cables and connectors are required to prevent radiation and reception of
electrical noise. To minimize electrical noise pickup in the cable, keep data cables as
short as possible.
Note • Zebra printers comply with FCC Rules and Regulations, Part 15 for Class B
Equipment using fully shielded data cables. Use of unshielded cables may increase
radiation above the Class B limits.
• Do not bundle the data cables tightly with the power cords.
• Do not tie the data cables to power wire conduits.
Note • RS-422 and RS-485 applications should use shielded twisted pairs as
recommended in the Appendix of the TIA/EIA-485 Specification.
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Memory Cards
PCMCIA Card
3&0&,$ꢀ&DUGꢀ
Caution • The printer electronics are susceptible to static discharge. Before
proceeding, ground yourself to the printer to remove any existing static.
See the instructions below to install the Type I- or Type II-compliant PCMCIA card.
Note • The PCMCIA card is hot-swappable (it can be installed while the printer is
On).
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1. Review the illustration and table that follows to identify the components you will
be working with.
4
2
1
3
&DOORXW 'HVFULSWLRQ
ꢀ
PCMCIA card shield
Notch
ꢁ
ꢂ
ꢉ
PCMCIA card
Card-eject button
2. Remove the PCMCIA card shield from the rear of the printer as shown.
3. Insert the PCMCIA card, with the notch up, into the card slot as shown. (Insert far
enough to make the eject button pop out.)
4. Reinstall the PCMCIA card shield over the PCMCIA card and card slot.
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Memory Cards
PCMCIA Card
The printer is now ready to operate with the additional memory or font option.
Note • Initialization of the PCMCIA card may take a few minutes; the PAUSE LED
flashes while the card initializes. If the card is already initialized, the PAUSE LED
flashes only once or twice.
To be sure the card has successfully initialized, print a configuration label as instructed
whether the new memory card information is listed.
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Memory Cards
CompactFlash Card
&RPSDFW)ODVKꢀ&DUGꢀ
CompactFlash cards are nonvolatile memory cards that store data even when the
power to the printer is turned off.
Caution • This procedure should only be performed by qualified service
technicians.
7RꢀLQVWDOOꢀWKHꢀ7\SHꢀ,ꢇFRPSOLDQWꢀ&RPSDFW)ODVKꢀFDUGꢃꢀFRPSOHWHꢀ
WKHVHꢀVWHSVꢆꢀꢀꢀꢀ
Caution • The printer electronics are susceptible to static discharge. Before
proceeding, ground yourself to the printer to remove any existing static.
1. Turn the AC power Off (O) and disconnect the AC power cord from the printer.
Callouts in this illustration and the table that follows show the parts of the printer
used in this procedure.
1
2
3
4
50
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Memory Cards
CompactFlash Card
&DOORXW 'HVFULSWLRQ
ꢀ
Electronics cover
Screws
ꢁ
ꢂ
ꢉ
Channel
Lip of cover
2. Remove the electronics cover by removing the two screws near the bottom.
3. Lift the electronics cover at the rear top corner as shown and pull the corner
forward and up, then lift the cover up and away from the printer.
4. Insert the CompactFlash card into the card slot on the upper portion of the option
board—the card can be inserted only one way and should snap into place.
Callouts in this illustration and the table that follows show where to insert the
CompactFlash card.
1
3
2
&DOORXW 'HVFULSWLRQ
ꢀ
Option board
Card slot
ꢁ
ꢂ
Compact flash card
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Memory Cards
CompactFlash Card
ꢀ
Note • The CompactFlash card should be inserted with the back (unlabeled) side of
the card facing out.
5. Reinstall the electronics cover by lowering the cover so the lip goes into the
channel on the top of the printer. Secure the cover by reinstalling the two screws on
the bottom of the cover.
6. Reconnect the printer AC power cord.
7. Press and hold CANCEL while turning the printer On (I).
8. Check the presence of additional memory or optional fonts by looking at the
information on the configuration label printed during the power-on sequence.
The printer is now ready to operate with the additional memory or font option.
Note • Initialization of the CompactFlash card may take a few minutes. If the
process is not successfully completed within 10 minutes, contact Zebra Technical
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Appendixes
Front Panel Controls
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After you have installed the labels and ribbon and printed a configuration label, you
can change your XiIIIPlus printer settings using the front panel controls. Basic
information about using the front panel controls is included in this appendix. See
information on the printer menu and on solving printing problems.
After the Power-On Self Test (POST) is complete, the LCD shows 35,17(5ꢀ5($'<.
Note • Printers that are operating on an IP network can be quickly configured with
the ZebraLink™ WebView (ZebraNet® PrintServer II required). For information, see
ZebraNet Networking: PrintServer II Installation and User’s Guide.
(QWHUꢀ6HWXSꢀ0RGH
Press SETUP/EXIT to enter Setup Mode. Press either NEXT/SAVE or PREVIOUS
to scroll to the parameter you wish to set.
Parameters are shown in the order displayed when pressing NEXT/SAVE.
Throughout this process, press NEXT/SAVE to continue to the next parameter, or
press PREVIOUS to return to the previous parameter in the cycle.
/HDYHꢀ6HWXSꢀ0RGHꢀ
You can leave Setup Mode at any time by pressing SETUP/EXIT. The
6$9( &+$1*(6ꢀdisplay appears. Pressing the left or right black oval displays other
choices and pressing NEXT/SAVE selects the displayed choice.
The five menu choices are described in the table below.
54
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Appendixes
Front Panel Controls
.
/&'ꢀ'LVSOD\
'HVFULSWLRQ
3(50$1(17
Permanently saves the changes. Values are stored in the
printer even when power is turned off.
7(0325$5<
&$1&(/
Saves the changes until you change them again or until
power is turned off.
Cancels all changes from the time you pressed SETUP/
EXIT except the darkness and tear-off settings (if they
were changed).
/2$'ꢀ'()$8/76
/2$'ꢀ/$67ꢀ6$9(
Loads the factory defaults. The factory defaults are shown
on the following pages.
Loads values from the last permanent save.
Note • Loading factory defaults causes the printer to auto-calibrate.
3DVVZRUGꢇ3URWHFWHGꢀ3DUDPHWHUV
Certain parameters are password-protected by factory default, including the communication
parameters.
Note • If the parameters are set incorrectly, the printer function may be
unpredictable.
The first attempt to change one of these parameters (pressing one of the black ovals)
requires you to enter a four-digit password at the (17(5ꢀ3$66:25' display. The left
black oval changes the selected digit position; the right black oval increases the
selected digit value. After entering the password, press NEXT/SAVE. The parameter
you wish to change is displayed. If the password was entered correctly, you can now
change the value.
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Appendixes
Front Panel Controls
'HIDXOWꢀSDVVZRUGꢀYDOXH
The default password value is 1234. The password can be changed using the ^KP
(Define Password) ZPL II instruction or through ZebraLink™ WebView
(ZebraNet® PrintServer II required).
Note • Once the password has been entered correctly, it does not have to be entered
again unless you leave Setup Mode using SETUP/EXIT, or if you turn the printer
Off (O) and then reenter Setup Mode.
'LVDEOHꢀWKHꢀSDVVZRUGꢀSURWHFWLRQꢀIHDWXUH
You can disable the password protection feature so that it no longer prompts you for a
password by setting the password to ØØØØ via the ^KPØZPL/ZPL II command. To
reenable the password-protection feature, send the ZPL/ZPL II command ^KPx, where
x can be any number, one to four digits in length, except Ø.
56
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Appendixes
Front Panel Controls
)URQWꢀ3DQHOꢀ/LJKWVꢀ
/LJKW
6WDWXV
,QGLFDWHV
POWER
Off (O)
On (I)
The printer is off or power is not applied.
The printer is on.
TAKE LABEL
Off
Normal operation.
Flashing (Peel-Off Mode only.) The label is available.
Printing is paused until the label is removed.
ERROR
Off
Normal operation—no printer errors.
Flashing A printer error exists. Check the LCD for more
information.
CHECK RIBBON
Off
On
Normal operation—ribbon (if used) is properly
loaded.
Printing is paused, the LCD shows a warning
message, and the PAUSE light is on.
If the printer is in Direct Thermal Mode: ribbon
is loaded and should not be.
If the printer is in Thermal Transfer Mode: no
ribbon is loaded or the ribbon has run out.
PAPER OUT
PAUSE
Off
On
Normal operation—labels are properly loaded.
No labels are under the media sensor. Printing is
paused, the LCD shows an error message, and
the PAUSE light is on.
Off
On
Normal operation.
The printer has stopped all printing operations.
Either PAUSE was pressed, a pause command
was included in the label format, the online
verifier detected an error, or a printer error was
detected. See the LCD for more information.
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Appendixes
Front Panel Controls
/LJKW
6WDWXV
,QGLFDWHV
Off
Normal operation. No data being received or
processed.
DATA
On
Data processing or printing is taking place. No
data is being received.
Note • If two operating conditions occur simultaneously (for example, one that
causes a light to be on constantly and one that causes the same light to flash), the
light flashes.
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Appendixes
Front Panel Controls
)URQWꢀ3DQHOꢀ/&'
The LCD display is shown in the order it appears when using NEXT/SAVE to move
through the front panel menu. PREVIOUS may be used to move backward in the
menu.
3UHVV
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'HVFULSWLRQ
35,17(5ꢀ
5($'<
Adjusting Print Darkness:
‡ꢀPress the right black oval to increase darkness.
‡ꢀPress the left black oval to decrease darkness.
Default: +4
Range: 0 to +30.0
Darkness settings depend on a variety of factors,
including ribbon type, labels, and the condition of
the printhead. You may adjust the darkness for
consistent high-quality printing.
'$5.1(66ꢀ
If printing is too light, or if there are voids in printed
areas, you should increase the darkness. If printing is
too dark, or if there is spreading or bleeding of
printed areas, you should decrease the darkness.
The FEED Self Test described in the FEED Self Test
on page 135 can also be used to determine the best
darkness setting. Since the darkness setting takes
effect immediately, you can see the results on labels
that are currently printing.
Caution • Set the darkness to the lowest setting that
provides good print quality. Darkness set too high
may cause ink smearing or burn through the ribbon.
Darkness settings also may be changed by the driver
or software settings.
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Appendixes
Front Panel Controls
3UHVV
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'HVFULSWLRQ
Adjusting Print Speed:
‡ꢀPress the right black oval to increase print speed.
‡ꢀPress the left black oval to decrease print speed.
Default: 2 ips
35,17ꢀ63(('
Range: 2 ips to +12 ips (depends on specific printer)
Slower print speeds typically yield better print
quality. Print speed changes take effect upon exiting
the menu mode.
Adjusting the Tear-Off Position: Each press of the
black oval adjusts the tear-off position by four dot
rows.
7($5ꢀ2))
‡ꢀPress the right black oval to increase value.
‡ꢀPress the left black oval to decrease value.
Default: +0
Range: –120 to +120
This parameter establishes the position of the labels
over the tear-off/peel-off bar after printing.
Selecting Print Mode: Press either black oval to
display choices.
Default: Tear-off
35,17ꢀ02'(
Selections: Tear-off, peel-off, cutter, rewind,
applicator
Print mode settings tell the printer the method of
label delivery you wish to use. Be sure to select a
print mode that your hardware configuration
supports as some of the selections displayed are for
optional printer features.
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Appendixes
Front Panel Controls
3UHVV
/&'
'HVFULSWLRQ
Setting Media Type: Press either black oval to
display choices.
Default: Continuous
Selections: Continuous, non-continuous
0(',$ꢀ7<3(
This parameter tells the printer the type of media you
are using. Selecting continuous media requires that
you include a label length instruction in your label
format (^LLxxxxif you are using ZPL or ZPL II).
When non-continuous media is selected, the printer
feeds media to calculate label length (the distance
between two recognized registration points of the
inter-label gap, webbing, or alignment notch or
hole).
Setting the Sensor Type: Press either black oval to
display other choices.
Default: Web
Selections: Web, mark
6(1625ꢀ7<3(
This parameter tells the printer whether you are
using media with a web (gap/space between labels,
notch, or hole) to indicate the separations between
labels or if you are using media with a black mark
printed on the back. If your media does not have
black marks for registration on the back, leave your
printer at the default (web).
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Appendixes
Front Panel Controls
3UHVV
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'HVFULSWLRQ
Selecting Print Method: Press either black oval to
display choices.
Default: Thermal transfer
Selections: Thermal transfer, direct thermal
35,17ꢀ
0(7+2'
The print method parameter tells the printer the
method of printing you wish to use: direct thermal
(no ribbon) or thermal transfer (using thermal
transfer media and ribbon).
Note • Selecting direct thermal when using thermal
transfer media and ribbon creates a printer error
condition, but printing continues.
Setting Print Width:
‡ꢀTo increase the value, press the right black oval.
‡ꢀTo decrease the value, press the left black oval.
To change the unit of measurement:
35,17ꢀ:,'7+ꢀ
1. Press the left black oval until the unit of
measurement is active.
2. Press the right black oval to toggle to a different
unit of measure (mm, inches, or dots).
Default Range: The default and range of acceptable
values vary depending on what printer you have. See
General Specifications on page 94 for further
information about the ranges available for your
model. Print width determines the printable area
across the width of the label.
Note • The printer does not accept any value larger
than the maximum print width listed on Labels and
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Appendixes
Front Panel Controls
3UHVV
/&'
'HVFULSWLRQ
Setting Maximum Length:
‡ꢀTo increase the value, press the right black oval.
‡ꢀTo decrease the value, press the left black oval.
Default Range: The default and range of acceptable
values vary depending on your printer’s
configuration. Values are adjustable in 1 in.
(25.4 mm) increments.
0$;,080ꢀ
/(1*7+ꢀ
Maximum length is used in conjunction with the
calibration procedure. The value of this setting is the
maximum label length that is used during the media
portion of the calibration process. Only a few labels
are required to set media sensors. Always set the
value that is at least 1 in. (25.4 mm) longer than the
longest label to be used on the printer.
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Appendixes
Front Panel Controls
3UHVV
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'HVFULSWLRQ
Setting Early Warning: Press the right or left black
oval to display other choices.
Default: Media disabled, ribbon disabled,
maintenance disabled
Selections: Media disabled, media enabled, ribbon
disabled, ribbon enabled, maintenance disabled,
maintenance enabled
($5/<ꢀ
:$51,1*
This parameter enables the printer to provide early
warnings when labels or ribbons are running low or
when the printhead needs to be cleaned.
To enable the Early Warning System,
1. Press SETUP/EXIT
2. Press NEXT/SAVE. To select the Early Warning
setting,
3. Scroll back until Media Enabled is listed on the
LCD.
4. Press NEXT/SAVE to access the media settings.
5. Use the right or left black oval to select the
setting.
6. Press SETUP/EXIT and NEXT/SAVE to save
the setting.
7. Repeat this process to set the early warning for
ribbon or maintenance (printhead cleaning).
Note • When setting the early warning for
maintenance, an additional setting appears after the
media setting that prompts the LCD to ask +($'ꢀ
&/($1.
1. Use the right black oval to select <(6.
2. Press SETUP/EXIT
3. Press NEXT/SAVE
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When the printer detects it is running low with less
than 15% of the remaining labels or ribbons,
:$51,1*ꢀ0(',$ꢀ/2: or :$51,1*ꢀ5,%%21ꢀ/2:
appears on the LCD. If the alert function has been
enabled, an alert is also sent. When the printhead is
opened and then closed after a media or ribbon
warning has been received, the LCD displays 0(',$ꢀ
5(3/$&(' or 5,%%21ꢀ5(3/$&('. Press the right
black oval <(6 to clear the warning and rest the label
counter.
Note • Labels per roll and ribbon length need to be
updated when beginning use of the Early Warning
System. Also, the printer does not make any
adjustments when power is turned off and on.
Setting Labels Per Roll: Press the right or left black
oval to display other choices.
Default: 900 labels
/$%(/6ꢀ3(5ꢀ
52//
Range: 100 labels–9999 labels
This parameter needs to be updated when setting the
Early Warning System so the printer can provide
early warnings when labels are running low.
Setting Ribbon Length: Press the right or left black
oval to display other choices.
Default: 450 m
5,%%21ꢀ
/(1*7+
Range: 100 m–450 m
This parameter needs to be updated when setting the
Early Warning System so the printer can provide
early warnings when ribbon is running low.
List Fonts: Press the right black oval to print a label
listing all of the available fonts in the printer,
/,67ꢀ)2176 including standard printer fonts plus any optional
fonts. Fonts may be stored in RAM, Flash memory,
font EPROMs, or font cards.
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List Bar Codes: Press the right black oval to print a
/,67ꢀ%$5ꢀ
&2'(6
label listing all available bar codes in the printer.
List Images: Press the right black oval to print a
label listing all available images stored in the
/,67ꢀ,0$*(6 printer’s RAM, Flash memory, optional EPROM, or
optional memory card.
List Formats: Press the right black oval to print a
label listing all of the available formats stored in the
/,67ꢀ
)250$76
printer’s RAM, Flash memory, optional EPROM, or
optional memory card.
List Setup: Press the right black oval to print a label
listing the current printer configuration. (Same as
List All: Press the right black oval to print a label
/,67ꢀ$//
listing all available fonts, bar codes, images, formats,
and the current printer configuration.
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Initialize Memory Card
Caution • Perform this operation only when it is
necessary to erase all previously stored information
from the memory card.
1. Press NEXT/SAVE to bypass this function.
If your printer is set to require a password, you are
prompted to enter it. Enter the password and then
press SELECT.
)250$7ꢀ&$5'
$ꢀꢀꢀꢀꢀꢀꢀ%
2. Press the right black oval to select B memory
(PCMCIA card) or press the left black oval to
select the A memory (internal CompactFlash).
The front panel LCD asks $5(ꢀ<28ꢀ685(.
3. Press the right black oval <(6 to begin
initialization.
or
4. Press the left black oval 12 to cancel the request
and return to ,1,7,$/,=(ꢀ&$5' prompt.
)250$77,1*ꢀ&$5' displays.
When formatting is complete, )250$7ꢀ&$5'
displays.
Note • Depending on the amount of memory in the
memory card, initialization may take up to three
minutes to complete.
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Initialize Flash Memory
Caution • Perform this operation only when it is
necessary to erase all previously stored information
from Flash memory.
,1,7ꢀ)/$6+ꢀ
0(0
1. To bypass this function, press NEXT/SAVE.
2. Press the right black oval to select <(6.
If your printer is set to require a password, you are
now prompted to enter it.
3. Enter the password and then press NEXT/SAVE.
The LCD asks ,1,7,$/,=(ꢀ)/$6+.
4. Press the right black oval <(6.
5. The LCD asks $5(ꢀ<28ꢀ685(.
6. Press the right black oval <(6 to begin
initialization.
or
7. Press the left black oval 12 to cancel the request
and return to the ,1,7,$/,=(ꢀ)/$6+ prompt.
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Sensor Profile:
1. Press NEXT/SAVE to skip this standard
calibration procedure and continue with the
media and ribbon calibration parameter that
follows.
6(1625
352),/(
2. Press the right black oval to start this standard
calibration procedure and print a media sensor
profile.
See the media sensor profile below. The media
sensor profile may be used to troubleshoot
registration problems that may be caused when the
media sensor detects preprinted areas on the media
or experiences difficulty in determining web
location. If the sensitivity of the media and/or ribbon
sensors must be adjusted, use the media and ribbon
sensor sensitivity procedure.
Media Sensor Profile
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This procedure is used to adjust the sensitivity of the
media and ribbon sensors.
0(',$ꢀ$1'ꢀ
5,%%21ꢀ
Note • The procedure must be followed exactly as
presented. All steps must be performed even if only
one of the sensors requires adjustment.
&$/,%5$7(
1. Press NEXT/SAVE to skip the calibration
procedure and continue with the host port
selection parameters that follow.
2. Press the right black oval to start the calibration
procedure.
Note • You may press the left black oval at any step
in this procedure to cancel the procedure.
1. Open the printhead.
2. Remove approximately 8 in. (203 mm) of labels
from the media liner, and pull the media into the
printer so that only the liner is between the media
sensors.
/2$'ꢀ%$&.,1*
3. Leave the printhead open.
4. Press the right black oval to continue.
1. Press the left black oval to cancel the operation or
do the following:
5(029(ꢀ
5,%%21
2. Remove the ribbon.
3. Close the printhead.
4. Press the right black oval to continue.
The printer automatically adjusts the scale (gain) of
the signals it receives from the media and ribbon
sensors. On the sensor profile, this essentially
corresponds to moving the peak of the graph up or
down to optimize the readings for your application.
&$/,%5$7,1*
3/($6(ꢀ:$,7
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When 5(/2$'ꢀ$// is displayed:
—
1. Open the printhead and pull the media forward
5(/2$'ꢀ$//
until a label is positioned under the media sensor.
2. Reload the ribbon back into to its proper position.
3. Close the printhead.
4. Press the right black oval to continue.
The printer does a calibration equivalent to pressing
CALIBRATE; during this process, the printer
determines the label length. The process is now
complete. To see the new readings on the new scale,
print a sensor profile.
0(',$ꢀ$1'ꢀ
5,%%21ꢀ
&$/,%5$7(
Setting Parallel Communications: Press the right
or left black oval to display other choices.
Default: Bidirectional
3$5$//(/ꢀ
&200
Selections: Bidirectional, unidirectional, or Twinax/
coax
Select the communications port that matches the one
being used by the host computer.
Setting Serial Communications: Press the right or
left black oval to display other choices.
Default: RS-232
6(5,$/ꢀ&200
Selections: RS-232, RS-422/485, RS-485 multidrop
Select the communications port that matches the one
being used by the host computer.
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Setting Baud: Press the right or left black oval to
display other choices.
Default: 9600
Selections: 110, 300, 600, 1200, 2400, 4800, 9600,
14400, 19200, 28800, 38400, 57600, 115200
%$8'
The baud setting of the printer must match the baud
setting of the host computer for accurate
communications to take place. Select the value that
matches the one being used by the host computer.
Setting Data Bits: Press the right or left black oval
to display other choices.
Default: 8 bits
Selections: 7 bits, 8 bits
'$7$ꢀ%,76
The data bits of the printer must match the data bits
of the host computer for accurate communications to
take place. Set the data bits to match the setting being
used by the host computer.
Note • Must be set to 8 data bits to match Code
Page 850.
Setting Parity: Press the right or left black oval to
display other choices.
Default: None
Selections: None, Even, Odd
3$5,7<
The parity of the printer must match the parity of the
host computer for accurate communications to take
place. Select the parity that matches the one being
used by the host computer.
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Setting Host Handshake: Press the right or left
black oval to display other choices.
Default: XON/XOFF
Selections: XON/XOFF, RTS/CTS, DTR/DSR
+267ꢀ
+$1'6+$.(
The handshake protocol of the printer must match
the handshake protocol of the host computer for
proper communications to take place. Select the
handshake protocol that matches the one being used
by the host computer.
Setting Protocol: Press the right or left black oval to
display other choices.
Default: None
Selections: None, Zebra, ACK/NACK
35272&2/ꢀ
Protocol is a type of error checking system.
Depending on the selection, an indicator may be sent
from the printer to the host computer signifying that
data has been received. Select the protocol that is
requested by the host computer. Further details on
protocol can be found in the ZPL II Programming
Guide.
Note • Zebra is the same as ACK/NACK, except
that Zebra response messages are sequenced. If
Zebra is selected, printer must use DTR/DSR host
handshake protocol.
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Setting Network ID:
1. Press the left black oval to move to the next digit
position.
1(7:25.ꢀ,'
2. Press the right black oval to increase the value of
the digit.
Default: 000
Range: 000–999
Network ID is used to assign a unique number to a
printer used in an RS-422/RS-485 network. This
gives the host computer the means to address a
specific printer. If the printer is used in an RS-422/
RS-485 network, you must select a network ID
number. This does not affect TCP/IP or IPX
networks.
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Setting Communications Mode: Press the right or
left black oval to display other choices.
Default: Normal mode
Selections: Normal mode, diagnostics
The communication diagnostics mode is a
&20081,&$ꢁ
7,216
troubleshooting tool for checking the interconnection
between the printer and the host computer. When
',$*1267,&6 is selected, all data sent from the host
computer to the printer is printed as straight ASCII
characters, with the hex value below the ASCII text.
The printer prints all characters received, including
control codes, like CR (carriage return). A sample
Notes on diagnostic printouts are:
‡ꢀFE indicates a framing error.
‡ꢀOE indicates an overrun error.
‡ꢀPE indicates a parity error.
‡ꢀNE indicates noise.
1. For any errors, check that your communication
parameters are correct.
2. Set the print width equal to or less than the label
width used for the test. See Label Specifications
on page 103 for more information.
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Control Prefix Character:
1. Press the left black oval to move to the next digit
&21752/ꢀ
35(),;
position.
2. Press the right black oval to increase the value of
the digit.
Default: 7E (tilde—displayed as a black square)
Range: 00–FF
The printer looks for this two-digit hex character to
indicate the start of a ZPL/ZPL II control instruction.
Note • Do not use the same hex value for the
control, format, and delimiter character. The printer
must see different characters to work properly.
Format Prefix Character:
1. Press the left black oval to move to the next digit
)250$7ꢀ
35(),;
position.
2. Press the right black oval to increase the value of
the digit.
Default: 5E (caret)
Range: 00–FF
The format prefix is a two-digit hex value used as a
parameter place marker in ZPL/ZPL II format
instructions. The printer looks for this 2-digit hex
character to indicate the start of a ZPL/ZPL II format
instruction. See the ZPL II Programming Guide
Volume I for more information.
Note • Do not use the same hex value for the
control, format, and delimiter character. The printer
must see different characters to work properly.
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Delimiter Character:
1. Press the left black oval to move to the next digit
position.
'(/,0,7(5ꢀ
&+$5
2. Press the right black oval to increase the value of
the digit.
Default: 2C (comma)
Range: 00–FF
The delimiter character is a 2-digit hex value used as
a parameter place marker in ZPL/ZPL II format
instructions. See the ZPL II Programming Guide
Volume I for more information.
Note • Do not use the same hex value for the
control, format, and delimiter character. The printer
must see different characters to work properly.
Selecting ZPL Mode: Press the right or left black
oval to display other choices.
Default: ZPL II
=3/ꢀ02'(
Selections: ZPL II, ZPL
The printer remains in the selected mode until it is
changed by this front panel instruction or by using a
ZPL/ZPL II command. The printer accepts label
formats written in either ZPL or ZPL II. This
eliminates the need to rewrite any ZPL formats you
already have. See the ZPL II Programming Guide for
more information on the differences between ZPL
and ZPL II.
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Media Power Up: Press the right or left black oval
to display the choices.This sets the action of the
labels when the printer is turned on.
0(',$ꢀ32:(5ꢀ
83
Default: Calibration
Selections: Feed, Calibration, Length, and No
Motion
Calibration: Determines the length of the label
Length: In Continuous Mode, feeds the last stored
label length
No Motion: Labels do not move.
Feed: Feeds one label to the first registration point.
Head Close: Press the right or left black oval to
display the choices. This sets the action of the labels
when the printhead is closed.
+($'ꢀ&/26(
Default: Calibration
Selections: Feed, Calibration, Length, and No
Motion
Calibration: Determines the length of the label
Length: In Continuous Mode, feeds the last stored
label length
No Motion: Labels do not move.
Feed: Feeds one label to the first registration point.
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Backfeed Sequence: Press the right or left black
oval to display other choices.
Default: Default (90%)
Selections: Default, after, before, 10%, 20%, 30%,
40%, 50%,
%$&.)(('
60%, 70%, 80%, off
This parameter establishes when and how much label
backfeed occurs after a label is removed or cut in
Peel-Off, Cutter, and Applicator Modes. It has no
effect in Rewind or Tear-Off Modes. This parameter
setting can be superseded by the ~JSinstruction
when received as part of a label format (see the
ZPL II Programming Guide).
Note • The difference between the value entered and
100% establishes how much backfeed occurs before
the next label prints. For example, a value of 40
means that 40% of the backfeed takes place after the
label is removed or cut. The remaining 60% takes
place before the next label prints. A value of %()25(
means that all backfeed takes place before the next
label prints.
Adjusting Label Top Position: The displayed value
represents dots.
‡ꢀTo increase the value, press the right black oval.
‡ꢀTo decrease the value, press the left black oval.
Default: +0
/$%(/ꢀ723
Range: –120 to +120 dot rows
The label top position adjusts the print position
vertically on the label. Positive numbers adjust the
label top position further down the label (away from
the printhead), negative numbers adjust the position
up the label (toward the printhead).
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Adjusting Left Position: The displayed value
represents dots.
1. Press the left black oval to move the cursor.
/()7ꢀ
326,7,21
2. Press the right black oval to change between +
and to increase the value of the digit.
Default: 0000
Range: –9999 to +9999
3. For a negative value, enter the value before
changing to the minus sign.
This parameter establishes how far from the left edge
of a label the format begins to print by adjusting
horizontal positioning on the label. Positive numbers
adjust the printing to the left by the number of dots
selected, negative numbers shift printing to the right.
110XiIIIPlus printers do not display this.
Setting the Head Test Count:
+($'ꢀ7(67ꢀ
&2817
1. Press the left black oval to move to the next digit
position.
2. Press the right black oval to increase the value of
the digit.
Default: 0000 (disables the test)
Range: 0000–9999
The printer periodically performs a test of the
printhead functionality, called a printhead test or
head test. This parameter establishes how many
labels are printed between these internal tests.
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Setting the Head Resistor Value:
Caution • Do not set the value higher than that
shown on the printhead. Setting a higher value may
damage the printhead.
1. Press the left black oval to move to the next digit
+($'ꢀ
5(6,6725ꢀ
position.
2. Press the right black oval to increase the value of
the digit.
Caution • This parameter should be changed only
by qualified service personnel.
Initial Value: Factory-set to match the printhead
shipped with your printer.
Default Value: 0500
Range: 0500–1175
This value has been preset at the factory to match the
resistance value of the printhead. It does not need to
be changed unless the printhead is replaced or the
main logic board is replaced.
Before replacing a printhead, look on the printhead
for the label that shows the resistance value (ohm
value).
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Setting the Verifier Port: Press the right or left
black oval to display other choices.
Default: Off
Selections: Off, VER-RPRNT, VER-THRUPUT
The auxiliary port is used to determine how the
printer reacts to the online verifier. The three
operating conditions for this port are:
9(5,),(5ꢀ
3257
OFF: The verifier port is off.
VER-RPRNT ERR: Label reprinted if verifier
detects an error. If a bar code is near the upper edge
of the label, the label is fed out far enough to be
verified and then backfed to allow the next label to
print and be verified.
VER-THRUPUT: Allows greatest throughput but
may not indicate a verification error immediately
upon detection. May print from one to three labels
before an error is recognized and printing stops.
For more information on the operation of the
optional verifier, see the documentation provided
with that option.
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Setting the Applicator Port: Press the right or left
black oval to display other choices.
Default: Off
Selections: Off, mode 1, mode 2, mode 3, mode 4
Determines the action of the verifier port.
Off: The applicator port is off.
$33/,&$725ꢀ
3257
Mode 1: Asserts the ~END_PRINT signal low while
the printer is moving the label forward.
Mode 2: Asserts the ~END_PRINT signal high
while the printer is moving the label
forward.
Mode 3: Asserts the ~END_PRINT signal low for
20 milliseconds when a label has been
completed and positioned. Not asserted
during continuous printing modes.
Mode 4: Asserts the ~END_PRINT signal high for
20 milliseconds when a label has been
completed and positioned. Not asserted
during continuous printing modes.
Note • Set as suggested by the applicator
manufacturer.
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Start Print Signal: Press the right or left black oval
to display other choices.
Default: Pulse Mode
67$57ꢀ35,17ꢀ
6,*
Selections: Pulse Mode, Level Mode
This parameter determines how the printer reacts to
the Start Print Signal input on pin 3 of the applicator
interface connector at the rear of the printer.
‡ꢀIn Pulse Mode, labels print when the signal transi-
tions from HIGH to LOW.
‡ꢀIn Level Mode, labels print as long as the signal is
asserted LOW.
Caution • Start Print Signal is set by the applicator
manufacturer and should not be changed unless the
factory defaults have been reloaded. The printer must
be returned to its designated setting for it to work
properly.
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Resynch Mode: Press the right or left black oval to
display other choices.
Default: Feed Mode
Selections: Feed Mode, Error Mode
5(6<1&+ꢀ02'(
This parameter determines how the printer reacts if
the label synchronization is lost and the label top is
not where expected.
Feed Mode—If the label top is not where expected,
the printer feeds a blank label to find the label top
position.
Error Mode—If the label top is not where expected,
the printer stops, enters PAUSE Mode, displays the
message (UURUꢀ&RQGLWLRQꢀ)HHGꢀ/DEHO, flashes
the ERROR LED, and asserts the Service Required
signal (pin 10 on the Applicator Interface
Connector).
To resynch the media to the top of the label in Error
Mode:
1. Press PAUSE to exit Pause Mode.
The ERROR LED stops flashing and the Service
Required signal is deactivated. The action of the
printer is determined by the +HDGꢀ&ORVH
configuration selection:
&$/,%5$7,21—determines the length of the
label.
)(('—feeds the labels to the first registration
point.
/(1*7+—used in continuous mode to feed the last
stored label length.
12ꢀ027,21—the media does not move.
2. You must press FEED to cause the printer to
resynch to the start of the next label if 12ꢀ
027,21ꢀis selected.
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These parameters are automatically set during the
calibration procedure. They should be changed only
by a qualified service technician. See the
maintenance manual for more information on these
parameters.
5,%%21ꢀ6ꢂ
7$.(ꢀ/$%(/
Press NEXT/SAVE to scroll through these
parameters.
0$5.ꢀ0('ꢀ6ꢂ
0(',$ꢀ/('
5,%%21ꢀ/('
0$5.ꢀ/('
5,%%21ꢀ/('
0$5.ꢀ/('
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LCD Adjustment:
1. Press the left black oval to move the cursor.
/&'ꢀ$'-867
2. Press the right black oval to change between +
and to increase the value of the digit.
Range: 00–19
This parameter allows you to adjust the contrast of
your LCD if it is difficult to read.
Format Convert: Press the right or left black oval to
display other choices.
Default: None
)250$7ꢀ
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Selections: None, 150 → 300, 150 → 600, 200 →
600, 300 → 600
Selects the bitmap scaling factor. The first number is
the original dots per inch (dpi) value; the second, the
dpi to which you would like to scale.
Not applicable on all printers.
Idle Display: Press the right or left black oval to
display other choices.
Default: Firmware version
,'/(ꢀ',63/$<
Selections: mm/dd/yy (24 hour), mm/dd/yy
(12 hour), dd/mm/yy (24 hour), dd/mm/yy (12 hour)
This parameter selects the LCD options for the real-
time clock.
Note • If the default value is not selected, pressing
either black oval briefly displays the firmware
version of the printer.
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Appendixes
Front Panel Controls
3UHVV
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RTC (Real-time clock) Date: This parameter allows
you to set the date following the convention selected
in ,'/(ꢀ',63/$<.
57&ꢀ'$7(
1. Press the left black oval to move to the next digit
position.
2. Press the right black oval to increase the value of
the digit.
RTC (Real-time clock) Time: This parameter
allows you to set the time following the convention
selected in ,'/(ꢀ',63/$<.
57&ꢀ7,0(
1. Press the left black oval to move to the next digit
position.
2. Press the right black oval to increase the value of
the digit.
88
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Front Panel Controls
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®
These menu options displays only if you have a ZebraNet PrintServer II installed.
3UHVV
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IP Resolution: Press the right or left black oval to
display other choices.
Default: Dynamic
,3ꢀ5(62/87,21
Selections: Dynamic, permanent
Depending on the selection, allows either the user
(permanent) or the server (dynamic) to select the
IP address. For more information, see PrintServer
II™ Installation and Users Guide.
IP Protocols: Press the right or left black oval to
display other choices.
Default: All
,3ꢀ35272&2/6
Selections: All, gleaning only, RARP, BOOTP,
DHCP, DHCP/BOOTP
If dynamic was chosen in the previous parameter,
this selection determines the method(s) by which the
PrintServer II receives the IP address from the
server. For more information, see PrintServer II™
Installation and Users Guide.
IP Resolution: Press the right or left black oval to
display other choices.
Default: Dynamic
,3ꢀ5(62/87,21
Selections: Dynamic, permanent
Depending on the selection, allows either the user
(permanent) or the server (dynamic) to select the
IP address. For more information, see PrintServer
II™ Installation and Users Guide.
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Front Panel Controls
3UHVV
/&'
([SODQDWLRQ
IP Address:
1. Press the left black oval to move to the next digit
position.
,3ꢀ$''5(66
2. Press the right black oval to increase the value of
the digit.
This parameter allows you to select the IP address if
permanent was chosen in ,3ꢀ5(62/87,21. (If
dynamic was chosen, the user cannot select the
address.) For more information, see PrintServer II™
Installation and Users Guide.
Subnet Mask: This parameter selects the part of the
IP address that is considered to be part of the local
network. It can be reached without going through
the default gateway.
68%1(7ꢀ0$6.
Press the right or left black oval to display other
choices.
Default: Permanent (user must set)
Selections: Dynamic (user may set, but server can
assign), permanent
Default Gateway: This parameter allows you to
select the IP address that the network traffic is
routed through if the destination address is not part
of the local network.
'()$8/7ꢀ
*$7(:$<
1. Press the left black oval to move to the next digit
position.
2. Press the right black oval to increase the value of
the digit.
90
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3UHVV
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Selecting the Display Language: Press the right or
left black oval to display other choices.
/$1*8$*(
Default: English
Selections: English, Spanish, French, German,
Italian, Norwegian, Portuguese, Swedish, Danish,
Spanish 2, Dutch, Finnish, Japanese
This parameter allows you to change the language
used on the LCD.
You have now completed the entire configuration and calibration sequence.
Save Changes: Press the right or left black oval to
display other choices.
6$9(ꢀ&+$1*(6
Default: Permanent
Selections:
Permanent: Permanently saves the changes, even
when printer power is turned off.
Temporary: Saves the changes until changed
again or until power is turned off.
Cancel: Cancels all changes since you entered the
setup mode except for darkness and tear-off
position (if they were changed).
Load defaults: Loads factory defaults.
Note • Loading factory defaults requires
calibration.
Load last save: Loads the values from the last
permanent save.
6$9,1*ꢀ
&+$1*(6
Save option selected.
—
35,17(5ꢀ5($'<
The configuration and calibration sequence is done.
The printer is ready for normal printer operation.
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Specifications and Care
6SHFLILFDWLRQVꢀDQGꢀ&DUH
This appendix describes the specifications for your printer and tells you how to keep it
in good condition.
6WDQGDUGꢀ;L,,,3OXVꢀ)HDWXUHV
Note • Printer specifications are subject to change without notice.
‡ Thermal transfer and direct thermal printing
‡ DRAM 16 MB
‡ USB 2.0 Port
‡ Real-time Clock
‡ Advanced Counter
3ULQWꢀ0RGHV
Four different print modes can be used, depending on the printer options purchased.
‡ Tear-Off Mode: Labels are produced in strips.
‡ Peel-Off Mode: Labels are dispensed and peeled from the liner as needed.
‡ Cutter Mode: Labels are printed and individually cut.
‡ Rewind Mode: Labels are rewound internally.
Š
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ZPL features include:
‡ Downloadable graphics, scalable and bitmap fonts, and label formats
‡ Object copying between memory areas
‡ (RAM, memory card, and internal Flash)
‡ Code page 850 character set
‡ Adjustable print cache
‡ Data compression
92
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‡ Automatic virtual input buffer management
‡ Format inversion
‡ Mirror image printing
‡ Four-position field rotation (0°, 90°, 180°, 270°)
‡ Slew command
‡ Controlled via mainframe, mini-computer, PC, portable data terminal
‡ Programmable quantity with print, pause, and cut control
‡ Communicates in printable ASCII characters
‡ Error-checking protocol
‡ Status message to host upon request
‡ Serialized fields
‡ In-spec OCR-A and OCR-B
‡ UPC/EAN
‡ User-programmable password
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Types of bar codes include:
‡ Bar code ratios—2:1, 7:3, 5:2, 3:1
‡ Codabar (supports ratios of 2:1 up to 3:1)
‡ CODABLOCK
‡ Code 11
‡ Code 39 (supports ratios of 2:1 up to 3:1)
‡ Code 49 (two-dimensional bar code)
‡ Code 93
‡ Code 128 (with subsets A, B, and C and UCC case codes)
‡ Check digit calculation where applicable
‡ Data Matrix
‡ EAN-8, EAN-13, EAN extensions
‡ ISBT-128
‡ Industrial 2 of 5
‡ Interleaved 2 of 5 (supports ratios of 2:1 up to 3:1, Modulus 10 Check Digit)
‡ LOGMARS
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‡ MaxiCode
‡ Micro PDF
‡ MSI
‡ PDF-417 (2-dimensional bar code)
‡ PLANET code
‡ Plessey
‡ POSTNET
‡ QR-Code
‡ RSS code
‡ Standard 2 of 5
‡ TLC 39
‡ UPC-A, UPC-E, UPC extensions
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The tables below give the general specifications for the printer by model number.
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Height
15.5 in.
15.5 in.
15.5 in
(393.7 mm)
(393.7 mm)
(393.7 mm)
Width
Depth
9.15 in.
9.15 in.
10.37 in.
(263.5 mm)
(232.4 mm)
(232.4 mm)
19.5 in.
19.5 in.
19.5 in.
(495.3 mm)
(495.3 mm)
(495.3 mm)
Weight without options 50 lb. (22.7 kg) 50 lb. (22.7 kg) 51 lb. (25 kg)
94
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Specifications and Care
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Height
15.5 in.
15.5 in.
15.5 in
(393.7 mm)
(393.7 mm)
(393.7 mm)
Width
Depth
11.5 in.
13.15 in.
15.65 in.
(397.5 mm)
(283.2 mm)
(334.4 mm)
19.5 in.
19.5 in.
19.5 in.
(495.3 mm)
(495.3 mm)
(495.3 mm)
Weight without options 55 lb. (25 kg)
67 lb. (30.5 kg) 72 lb. (32.7 kg)
$JHQF\ꢀDSSURYDOVꢀIRUꢀDOOꢀSULQWHUV
Approvals include:
‡ Binational UL 60950 3rd edition/CSA CAN/CSA-C22.2 No. 60950-00 3rd edition
‡ IEC 950/EN60950
‡ EN55022:1998 Class B
‡ EN55024: 1998
‡ EN61000-3-2,3
‡ Canadian ICES-003, Class B
‡ FCC class B
‡ Argentina 92/98 Phase 3
‡ Australia AS/NZS 3548
‡ R.OC. CNS 13438
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‡ Complies with FCC class B and Canadian Doc. class A rules.
‡ Carries the CE mark of compliance.
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Specifications and Care
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General
90–264 VAC;
48–62 Hz
90–264 VAC;
48–62 Hz
90–264 VAC;
48–62 Hz
Power
consumption
printing PAUSE
test at slowest
speed
121 W
20 W
121 W
20 W
180 W
20 W
Printer idle
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General
90–264 VAC;
48–62 Hz
90–264 VAC;
48–62 Hz
90–264 VAC;
48–62 Hz
Power
consumption
printing PAUSE
test at slowest
speed
180 W
19 W
220 W
19 W
269 W
20 W
Printer idle
96
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Specifications and Care
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Operation
Thermal Transfer
41° to 104° F
5° to 40° C
Direct Thermal
32° to 104° F
0° to 40° C
Storage
Thermal Transfer or
Direct Thermal
–40° to 140°F
–40° to 60° C
5HODWLYHꢀ+XPLGLW\ꢀIRUꢀ3ULQWHUꢀ2SHUDWLRQꢀDQGꢀ6WRUDJHꢀ
(QYLURQPHQW
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Operating
Storage
20% to 85% non-condensing
5% to 85% non-condensing
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Refer to the key and the tables that follow for printer specifications.
0RGHOꢀ6SHFLILFDWLRQVꢀ.H\
This table contains the key for print specifications for the tables that follow.
Non-Continuous printing (gap, notch, or hole between labels).
Continuous printing (no gap, notch or hole).
Ladder (rotated) orientation.
ꢀ
ꢁꢂ
Š
Picket fence (nonrotated) orientation.
ꢀ—
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Specifications and Care
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Printhead
resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
600 dots/inch
(24 dots/mm)
Dot size (width × 0.0049 in. ×
0.0033 in. ×
0.0039 in.
0.0016 in. ×
0.0016 in.
length)
0.0049 in.
(0.125 mm ×
0.125 mm)
(0.84 mm ×
0.100 mm)
(0.042 mm ×
0.042 mm)
First dot location 0.10 in. ±0.035 in.
0.023 in.±0.035 in. 0.023 in.± 0.035 in.
(measured from (2.5 mm ± 0.89 mm) (0.6 mm ± 0.9 mm)
inside media
edge)
(0.6 mm ± 0.9 mm)
Maximum print 4.09 in. (104 mm)
width
4.09 in. (104 mm)
2.4, 3 through 8
3.2 in. (81 mm)
1.5, 2 through 4
Selectable print
speeds (inches
per second)
2.4, 3 through 10
Maximum Print 39 in. (991 mm)ꢀ 39 in. (991 mm)ꢀ 39 in. (991 mm)ꢀ
length
150 in.
100 in.
39 in. (991 mm)ꢁ
(3810 mm)ꢁ
(3810 mm)ꢁ
Bar code
4.9 mil to 49 milŠ
3.9 mil to 39 milŠ
1.6 mil to 16 milŠ
modulus (X)
dimension
4.9 mil to 49 mil— 3.33 mil to 33 mil— 1.6 mil to 16 mil—
Thin film
Yes Yes Yes
printhead with
Element Energy
3 ®
Equalizer (E )
98
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Specifications and Care
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Printhead
resolution
300 dots/inch
(12 dots/mm)
600 dots/inch
(24 dots/mm)
Dot size (width × 0.0033 in. × 0.0039 in.
0.0016 in. × 0.0016 in.
(0.042 mm × 0.042 mm)
length)
(0.084 mm × 0.100 mm)
First dot location 0.023 in. ± 0.035 in.
0.023 in.± 0.035 in.
(0.6 mm ± 0.89 mm)
(measured from
(0.6 mm ± 0.89 mm)
inside media
edge)
Maximum print 3.4 in. (86 mm)
width
3.29 in. (81 mm)
1.5, 2, 3, 4
Selectable Print 2.4, 3, 4, 5, 6, 7, 8
Speeds
(inches per
second)
Maximum print 39 in. (991 mm)ꢀ
39 in.(991 mm)ꢀ
39 in.(991 mm)ꢁ
length
100 in. (2540 mm)ꢁ
Bar code
modulus (X)
dimension
3.9 mil to 39 milŠ
1.6 mil to 16 milŠ
1.6 mil to 16 mil—
3.33 mil to 33 mil—
Thin film
Yes
Yes
printhead with
Element Energy
3)®
Equalizer (E
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Specifications and Care
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Printhead
resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
203 dots/inch
(8 dots/mm)
Dot size (width × 0.0049 in. ×
0.0033 in. ×
0.0039 in.
0.0049 in. ×
0.0049 in.
length)
0.0049 in.
(0.125 mm ×
0.125 mm)
(0.84 mm ×
0.100 mm)
(0.125 mm ×
0.125 mm)
First dot location 0.10 in.±0.035 in.
0.10 in.±0.035 in.
0.10 in.±0.035 in.
(measured from (2.5 mm ± 0.89 mm) (2.5 mm ± 0.89 mm) (2.5 mm ± 0.89 mm)
inside media
edge)
Maximum print 5.04 in. (128 mm)
width
6.6 in. (168 mm)
8.5 in. (216 mm)
Selectable print
speeds (in. per 9, 10, 11, 12
second)
2.4, 3, 4, 5, 6, 7, 8, 2.4, 3, 4, 5, 6, 7, 8
2.4, 3, 4, 5, 6, 7, 8,
9, 10
Maximum print 39 in. (991 mm)ꢀ 39 in. (991 mm)ꢀ 39 in. (991 mm)ꢀ
length
150 in.
(3810 mm)ꢁ
100 in.(3810 mm)ꢁ 150 in.
(3810 mm)ꢁ
Bar code
4.9 mil to 49milŠ
3.9 mil to 39 milŠ
4.9 mil to 49milŠ
modulus (X)
dimension
4.9 mil to 49 mil— 3.33 mil to 33 mil— 4.9 mil to 49 mil—
Thin film
Yes Yes Yes
printhead with
Element Energy
3 ®
Equalizer (E )
100
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Specifications and Care
5LEERQꢀ6SHFLILFDWLRQVꢀE\ꢀ0RGHO
Note • Match the ribbon to the label width and printhead width you are using.
‡ Ribbon must be wound with the coated side out.
‡ Ribbon should be at least as wide as the labels to protect the
printhead from excessive wear.
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Printhead
resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
600 dots/inch
(24 dots/mm)
Ribbon width
Minimum
0.79 in. (20 mm)
0.79 in. (20 mm)
0.79 in. (20 mm)
Ribbon width
Maximum
ꢂ4.33 in. (110 mm) ꢂ4.33 in. (110 mm) ꢂ3.40 in. (87 mm)
Standard length
with 2:1 label to
ribbon ratio
984 ft. (300 m)
1476 ft. (450 m)
1.0 in. (25.4 mm)
984 ft. (300 m)
1476 ft. (450 m)
984 ft. (300 m)
1476 ft. (450 m)
Standard length
with 3:1 label to
ribbon ratio
Ribbon core
inside diameter
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
Maximum ribbon 3.2 in. (81.3 mm)
roll outside
diameter
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Specifications and Care
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Printhead resolution
300 dots/inch
(12 dots/mm)
600 dots/inch
(24 dots/mm)
Ribbon width
Minimum
ꢂ0.79 in. (20 mm)
ꢂ3.40 in. (87 mm)
984 ft. (300 m)
0.79 in. (20 mm)
3.40 in. (87 mm)
984 ft. (300 m)
Ribbon width
Maximum
Standard length with
2:1 label to ribbon ratio
Standard length with
1476 ft. (450 m)
1476 ft. (450 m)
3:1 label to ribbon ratio
Ribbon core inside
diameter
1.0 in. (25.4 mm)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
Maximum ribbon roll 3.2 in. (81.3 mm)
outside diameter
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Printhead
resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
203 dots/inch
(8 dots/mm)
Ribbon width
Minimum
ꢂ1.57 in. (40 mm)
ꢂ5.10 in. (130 mm)
ꢂ2.0 in. (51 mm)
ꢂ6.7 in. (170 mm)
984 ft. (300 m)
ꢂ4.25 in.
(108 mm)
Ribbon width
Maximum
ꢂ8.60 in.
(220 mm)
Standard length 984 ft. (300 m)
with 2:1 label to
984 ft. (300 m)
ribbon ratio
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Specifications and Care
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Standard length 1476 ft. (450 m)
with 3:1 label to
1476 ft. (450 m)
1476 ft. (450 m)
ribbon ratio
Ribbon core
inside diameter
1.0 in. (25.4 mm)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
Maximum ribbon 3.2 in. (81.3 mm)
roll outside
diameter
/DEHOꢀ6SHFLILFDWLRQVꢀ
XiIIIPlus printers need the correct size and type of labels for best performance. The
tables that follow give you the specifications you need.
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Important • Media registration and minimum label length are affected by label type
and width, ribbon type, print speed, and printer mode of operation. Performance
improves as these factors are optimized. Zebra recommends qualifying any
application with thorough testing.
!
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This table contains the key for the label modes, dimensions, and directions:
T
Tear-Off
Peel-Off
Cutter
P
C
R
F
Rewind
Minimum
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Specifications and Care
J
Q
Maximum
Preferred
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Minimum label
length
0.7 in. (18 mm) T 0.7 in. (18 mm) T 0.7 in. (18 mm) T
0.5 in.(13 mm) P
1.5 in. (38 mm) C 1.5 in. (38 mm) C 1.5 in.(38 mm) C
0.25 in.(6 mm) R 0.25 in. (6 mm) R 0.25 in. (6 mm) R
0.5 in.(13 mm) P
0.5 in. (13 mm) P
Total media width 0.79″ (20 mm) Fꢀ 0.79″ (20 mm) Fꢀ 0.79″ (20 mm) Fꢀ
(label + liner, if
any)
4.5″(114 mm)J
4.5″(114 mm)J
4.5″(114 mm)J
Total thickness
(includes liner, if
any)
0.003 in.
(0.076 mm) F
0.003 in.
(0.076 mm)F
0.003 in.
(0.076 mm)F
0.012″(0.305 mm) 0.012″(0.305 mm) 0.012″(0.305 mm)
J
J
J
Cutter maximum
full-width media
thickness
0.009 in. (0.23 mm) 0.009 in. (0.23 mm) Does not apply
Roll media core
inside diameter
3 in. (76 mm)
3 in. (76 mm)
3 in.(76 mm)
Maximum roll
diameter on 3 in.
(76 mm) core
8.0 in. (203 mm)
8.0 in. (203 mm)
8.0 in. (203 mm)
Interlabel gap
0.079 in.2 mm)F 0.079 in. (2 mm)F 0.079 in. (2 mm)F
0.157 in.(4 mm)J 0.157 in. (4 mm)J 0.157 in. (4 mm)J
0.118 in. (3 mm) Q 0.118 in. (3 mm) Q 0.118 in. (3 mm) Q
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6SHFLILFDWLRQV
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Maximum internal 8.0″ × 4.5″ × 4.5″
8.0″ × 5.5″ × 4.5″
8.0″ × 7.1″ × 4.5″
fanfold media pack (20 mm × 114 mm (203 mm × 40 mm (203 mm × 180 mm
size (label + liner) × 114 mm)
L × W × H
× 114 mm)
× 114 mm)
Ticket/tag sensing 0.12 in.× 0 .25 in.
0.12 in. × 0 .25 in. 0.12 in. × 0 .25 in.
notch L × W
(3 mm) × (6 mm)
(3 mm) × (6 mm)
0.125 in. (3 mm)
(3 mm) × (6 mm)
0.125 in. (3 mm)
Ticket/tag sensing 0.125 in. (3 mm)
hole diameter
Label registration
tolerance (vertical)
± 0.06 in.
± 0.06 in.
± 0.06 in.
(±1.5 mm)
(±1.5 mm)
(±1.5 mm)
Label registration
tolerance
(horizontal)
± 0.06 in.
± 0.06 in.
± 0.06 in.
(±1.5 mm)
(±1.5 mm)
(±1.5 mm)
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Mark length
0.12 ″ (3 mm) Fꢀ 0.12″ (3 mm) Fꢀ
0.12″ (3 mm) Fꢀ
0.43″ (11 mm)J
(measuring parallel 0.43″ (11 mm) J 0.43″ (11 mm)J
to label/tag edge)
Mark width
0.43″ (11 mm) F 0.43″ (11 mm) F 0.43″ (11 mm) F
(measuring to
perpendicular
label/tag edge)
Full media
Full media
Full media
width J
width J
width J
Mark location
within 0.040 in.
(1 mm) of the
within 0.040 in.
(1 mm) of the
within 0.040 in.
(1 mm) of the
inside media edge inside media edge inside media edge
Mark density in
Optical Density
Unit (ODU)
>1.0 >1.0 >1.0
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Important • Media registration and minimum label length are affected by label type
and width, ribbon type, print speed, and printer mode of operation. Performance
improves as these factors are optimized. Zebra recommends qualifying any
application with thorough testing.
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This table contains the key for the label modes, dimensions, and directions:
T
Tear-Off
Peel-Off
Cutter
P
C
R
Rewind
F
J
Q
Minimum
Maximum
Preferred
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Minimum label length
0.7 in. (18 mm) T
0.5 in. (13 mm) P
1.5 in. (38 mm) C
0.25 in. (6 mm) R
0.7 in. (18 mm) T
0.5 in. (13 mm) P
1.5 in. (38 mm) C
0.25 in. (6 mm) R
Total media width
(label + liner, if any)
0.79 in. (20 mm) F
3.54 in. (90 mm) J
0.79 in. (20 mm) F
3.54 in. (90 mm) J
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6SHFLILFDWLRQV
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Total thickness
(includes liner, if any)
0.003 in. (0.076 mm) F
0.012 in. (0.305 mm) Jꢀ
0.003 in. (0.076 mm) F
0.012 in. (0.305 mm) Jꢀ
Cutter maximum full-
width media thickness
0.014 in. (0.35 mm)
0.014 in. (0.35 mm)
Roll media core inside 3 in. (76 mm)
diameter
3 in. (76 mm)
Maximum roll diameter 8.0 in. (203 mm)
8.0 in. (203 mm)
Interlabel gap
0.079 in. (2 mm) F
0.118 in. (3 mm) J
0.079 in. (2 mm) F
0.118 in. (3 mm) J
Preferred interlabel gap Maximum inter-label gap = Maximum inter-label gap =
2 × (label length for
which you have calibrated
the printer) + 1 in.
(25.4 mm)
2 × (label length for
which you have calibrated
the printer) + 1 in.
(25.4 mm)
Maximum internal
fanfold media pack size
(label + liner)
8.0″ × 4.5″× 4.5″
(203 mm × 114 mm ×
114 mm)
8.0″ × 4.5″× 4.5″
(203 mm × 114 mm ×
114 mm)
L × W × H
Ticket/tag sensing notch 0.12 in. × 0.25 in.
0.12 in. × 0.25 in.
(3 mm) × (6 mm)
L × W
(3 mm) × (6 mm)
Ticket/tag sensing hole 0.125 in. (3 mm)
diameter
0.125 in. (3 mm)
Effective leading edge
registration accuracy
(vertical)
± 0.060 in.
(±1.5 mm)
± 0.060 in.
(±1.5 mm)
Effective leading edge
registration accuracy
(horizontal)
± 0.060 in.
(±1.5 mm)
± 0.060 in.
(±1.5 mm)
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Mark length (measuring 0.12 in. (3 mm) F
0.12 in. (3 mm) F
0.43 in. (11 mm) J
parallel to label or tag
0.43 in. (11 mm) J
edge)
Mark width (measuring 0.43 in. (11 mm)
0.43 in. (11 mm)
Full media width
to perpendicular label/
Full media width
tag edge)
Mark location
Marks must be located
Marks must be located
within 0.040 in. (1 mm) of within 0.040 in. (1 mm) of
the inside media edge.
the inside media edge.
Mark density in Optical >1.0
Density Unit (ODU)
>1.0
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Minimum label
length
0.7 in. (18 mm) T
0.7 in. (18 mm) T
0.7 in. (18 mm) T
0.5 in. (13 mm) P
1.5 in. (38 mm) C
0.25 in. (6 mm) R
1.57 in. (40 mm) F
0.5 in. (13 mm) P
1.5 in. (38 mm) C
0.25 in. (6 mm) R
0.5 in. (13 mm) P
1.5 in. (38 mm) C
0.25 in. (6 mm) R
Total media width
(label + liner, if
any)
2.00 in. (51 mm) F 4.25 in.(108 mm) F
5.51 in. (140 mm) J 7.1 in. (180 mm) J 8.80 in. (224 mm) J
Total thickness
(includes liner, if
any)
0.003 in.
0.003 in.
0.003 in.
(0.076 mm) F
0.012 in.
(0.076 mm) F
0.012 in.
(0.076 mm) F
0.012 in.
(0.305 mm) Jꢀ
(0.305 mm) Jꢀ
(0.305 mm) Jꢀ
108
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6SHFLILFDWLRQV
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Cutter maximum
full-width media
thickness
0.009 in. (0.23 mm)
0.007 in. (0.18 mm) 0.005 in.(0.14 mm)
Roll media core
inside diameter
3 in. (76 mm)
3 in. (76 mm)
3 in. (76 mm)
Maximum roll
diameter
8.0 in. (203 mm)
8.0 in. (203 mm)
8.0 in.(203 mm)
Inter-label gap
0.079 in. (2 mm) F
0.118 in. (3 mm) J
0.079 in. (2 mm) F 0.079 in. (2 mm) F
0.118 in. (3 mm) J 0.118 in. (3 mm) J
Preferred inter-label Maximum inter-label Maximum inter-
gap gap = 2 × (label length label gap = 2 ×
for which you have (label length for
calibrated the printer) which you have
Maximum inter-label
gap = 2 × (label length
for which you have
calibrated the printer)
+ 1″ (25.4 mm)
+ 1″ (25.4 mm)
calibrated the
printer) + 1″
(25.4 mm)
Maximum internal 8.0″ × 5.5″× 4.5″
8.0″ × 7.1″× 4.5″
8.0″ × 8.8″× 4.5″
fanfold media pack
(203 mm × 114 mm × (203 mm × 114 mm (203 mm ×
×
size (label + liner)
114 mm)
114 mm × 1
14 mm)
L × W × H
114 mm)
Ticket/tag sensing
notch L × W
0.12 in. ×0.25 in.
(3 mm) × (6 mm)
0.12 in. ×0.25 in.
(3 mm) × (6 mm)
0.12 in. ×0.25 in.
(3 mm) × (6 mm)
Ticket/tag sensing
hole diameter
0.125 in.
(3 mm)
0.125 in.
(3 mm)
0.125 in.
(3 mm)
Effective leading
edge registration
accuracy (vertical)
± 0.070 in.(±1.8 mm) ± 0.060 in.
(±1.5 mm)
± 0.050 in.
(±1.5 mm)
Effective leading
edge registration
accuracy
± 0.070″ (±1.8 mm)
± 0.060″
± 0.060″
(±1.5 mm)
(±1.5 mm)
(horizontal)
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Mark length
(measuring parallel
to label or tag
edge)
0.12 in. (3 mm) F
0.12 in. (3 mm) F
0.12 in. (3 mm) F
0.43 in. (11 mm) J 0.43 in. (11 mm) J 0.43 in. (11 mm) J
Mark width
0.43 in. (11 mm) F 0.43 in. (11 mm) F 0.43 in. (11 mm) F
Full media width J Full media width J Full media width J
(measuring to
perpendicular
label/tag edge)
Mark location
Marks must be
located within
Marks must be
located within
Marks must be
located within
0.040 in. (1 mm) of 0.040 in. (1 mm) of 0.040 in. (1 mm) of
the inside media
edge.
the inside media
edge.
the inside media
edge.
Mark density in
Optical Density
Unit (ODU)
>1.0
>1.0
>1.0
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Your power cord must meed these standards:
‡ The overall length must be less than 9.8 ft. (3.0 m).
‡ It must be rated for at least 5 A, 250 V.
‡ The chassis ground (earth) must be connected to ensure safety and reduce
electromagnetic interference.
The ground connection is handled by the third wire (earth) in the power cord as
shown in the illustration callouts and table below.
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3
1
4
2
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AC power plug for your country
ꢁ
ꢂ
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3-conductor HAR cable
IEC 320 connector
Neutral earth live in contact view
‡ The AC power plug and IEC 320 connector must bear the certification mark of at
least one of the known international safety organizations shown below.
+
R
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Cleaning your printer regularly maintains print quality and may extend the life of the
printer.
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The recommended cleaning schedule is shown in the table below. See the following
pages for specific procedures.
Caution • Use only the cleaning agents indicated. Zebra Technologies is not
responsible for damage caused by any other fluids being used on this printer.
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Printhead
Solvent*† When &/($1ꢀ+($'ꢀ12: appears, or:
Direct Thermal Print Mode: After every
roll of labels or 500 ft. or 150 m of fanfold
labels.
Platen roller
Solvent*
Transmissive sensor
Black mark sensor
Media path
Air blow
Air blow
Solvent*
Air blow
Thermal Transfer Print Mode: After
every roll (1500 ft.or 450 m) of ribbon.
Ribbon sensor
Label available sensors Air blow
Monthly
Tear-off/peel-off bar
Snap plate
Solvent*
Solvent*
Solvent*
As needed
Cutter
* Zebra recommends using 90% isopropyl alcohol.
† For 600 dpi printers, use Zebra’s Save-a-Printhead cleaning film.This specially
coated material removes contamination buildup without damaging the printhead.
Call your authorized Zebra reseller or distributor for more information.
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ꢀ([WHULRUꢀ
Caution • Do not use harsh or abrasive cleaning agents or solvents.
‡ Clean the outside surfaces of the printer with a lint-free cloth.
‡ Use a mild detergent solution or desktop cleaner sparingly, as needed.
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‡ After every four rolls of labels, inspect the inside of the printer.
‡ Use a soft bristle brush or a vacuum cleaner to remove any dirt and lint from the
interior of the printer.
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After every roll of ribbon, clean the printhead. Clean the printhead more often if you
see inconsistent print quality, such as voids in the bar code or graphics.
For 200 and 300 dpi printers Clean after every roll (1500 feet or 450 m) of
thermal transfer ribbon or after every roll (500 feet or 150 m) of direct thermal labels
or when &/($1ꢀ+($'ꢀ12: appears on the LCD.
For 600 dpi printers Clean after each roll (500 feet or 150 m) of labels or when
&/($1ꢀ+($'ꢀ12: appears on the LCD.
Caution • An improperly seated printhead, data cable or power cable could
result in the printhead generating excessive heat that could cause harm if it is
touched.
Notes • You do not need to turn off the printer before cleaning the printhead.
If power is turned off, all label formats and images, as well as any temporarily
saved parameter settings stored in the printer’s internal memory, are lost. When
power is turned back on, these items must be reloaded.
If power is removed from a 600 dpi printer when cleaning the printhead, the
&/($1ꢀ+($'ꢀ12:ꢀwarning shown on the LCD will not disappear.
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1. Open the printhead.
2. Remove the labels and ribbon (if loaded).
3. Moisten an applicator tip with solvent and wipe along the print elements from end
to end. (The print elements are on the brown strip just behind the chrome strip on
the printhead.)
Allow a few seconds for the solvent to evaporate.
4. Rotate the platen roller and clean thoroughly with solvent and an applicator.
5. Brush or vacuum any accumulated paper lint and dust away from the rollers.
6. Reload ribbon and close the printhead.
Note • If print quality has not improved after performing this procedure, try
cleaning the printhead with Save-a-Printhead cleaning film. This specially coated
material removes contamination buildup without damaging the printhead. Call your
authorized Zebra reseller or distributor for more information.
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Brush or vacuum any accumulated paper lint and dust off the sensors at any time the
sensors are blocked. At minimum, clean the sensors (the ribbon sensor and optional
label available sensor shown below and the media sensors shown in Sensor
The callouts in this illustration show the sensor components and the printhead and
platen roller assembly. The table that follows identifies the callouts.
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.
6
7
2
3
4
1
5
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Label-available sensor
Black mark sensor
Ribbon sensor
Platen roller
ꢁ
ꢂ
ꢉ
ꢄ
ꢃ
ꢅ
Tear-off bar
Printhead lever
Printhead
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6QDSꢀ3ODWH
Clean the snap plate when label adhesive or a label is stuck to the underside of the
snap plate.
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1. Insert a small-blade screwdriver or similar tool into the loop on the left side of the
snap plate.
The illustration callouts show the loops and snap plate, as identified in the table
following the illustration.
.
1
2
3
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Left loop
Right loop
Snap plate
ꢁ
ꢂ
Note • Take care not to bend, twist, or otherwise deform the loops. If the snap plate
is damaged in any way, you may need a new plate for proper ribbon sensing.
2. Gently lift the snap plate.
3. Insert a small-blade screwdriver or similar tool into the loop on the right side of the
snap plate.
4. Gently lift the snap plate.
5. Remove the snap plate from the printer.
6. Clean the snap plate with cleaning solvent and a soft cloth.
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7. To reinstall the snap plate, insert the two tabs on the bottom of the snap plate into
the two slots of the media path.
8. Slide the snap plate toward you.
9. Press down on the loops to lock the snap plate into place.
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If the cutter is not cutting the labels cleanly, or if the cutter jams with labels, clean the
cutter.
Caution • Turn the AC power switch Off (O) and unplug the power cord. The
cutter blade is sharp. Do not rub the blade with your fingers.
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1. Turn Off (O) the printer.
2. Unplug the power cord.
3. Clean the stationary cutter blade with a solvent of 90% isopropyl alcohol.
If this does not remove label fragments and adhesive, contact an authorized service
technician.
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Important • The 110XiIIIPlus fuse can be replaced only by an authorized service
technician.
!
Caution • Turn the AC power switch Off (O) and remove the power cord before
performing this procedure.
The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V. The AC
power entry module comes with two approved fuses in the fuse holder: one is in-
circuit and the second is provided as a spare (see the Fuse Removal illustration below).
The end caps of the fuse must bear the certification mark of a known international
safety organization.
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1. Use a small-blade screwdriver or similar tool to remove the fuse holder.
The fuse holder is part of the AC power entry module at the rear of the printer. The
illustration callouts and the table that follows identify the parts of the AC power
entry modlule.
2
1
3
4
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ꢀ
Fuse holder
ꢁ
Power switch
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AC power entry module
Small-blade screwdriver
2. Remove the faulty fuse and install a new fuse in the in-circuit position as shown. If
you use the spare fuse, be sure to order a replacement fuse from your Zebra
distributor.
The illustration callouts and the table that follows identify the parts of the fuse
holder.
2
1
3
&DOORXW 'HVFULSWLRQ
ꢀ
Fuse holder
In-circuit fuse
Spare fuse
ꢁ
ꢂ
Caution • The spare fuse should be the exact type and rating as the original in-
circuit fuse.
3. Snap the fuse holder back into the AC power entry module.
4. Reconnect the power cord and turn the printer On (I).
Note • If the AC power is not restored, an internal component failure may have
occurred and the printer requires servicing by an authorized service technician.
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Troubleshooting
7URXEOHVKRRWLQJ
If there is an error condition on the printer or the labels are not printing or advancing
correctly, review the checklist below.
‰What type of labels are you using? Review the types of label and the print modes,
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Important • Print quality depends on the labels and ribbon used as well as the
toggle pressure. Make sure your labels and ribbon are right for your application.
‡ Direct thermal labels do not need ribbon.
‡ Thermal transfer labels need thermal transfer ribbon.
Printhead pressure and the darkness setting affect print quality. If the darkness setting is
too high for the labels and ribbon being used, it causes premature printhead wear. If the
toggle pressure is not even, labels and ribbon may slip.
Toggle adjustment may be needed if printing is too light on one side or if thick labels
are used. Make sure that the toggles are positioned properly.
Both toggles should be positioned so they provide even pressure on the labels. The
toggles are positioned by sliding them to the desired location.
‡ If you are using a 90XiIIIPlus or 96XiIIIPlus printer, position the single toggle
over the center of the labels.
‡ All other printer models have two toggles. If the labels are too narrow to fit both
toggles, position one toggle over the center of the labels and decrease the pressure
on the unused toggle.
If positioning the toggles properly does not solve the problem, adjust printhead
pressure.
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Appendixes
Troubleshooting
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Note • Printhead life can be maximized by using the lowest pressure that produces
the desired print quality.
1. Print some labels at 2.4 in. (61 mm) per second by running the PAUSE Self Test
2. While printing labels, lower the darkness setting using the front panel controls
until a gray level of printing is seen.
3. Loosen the adjusting nuts at the top of the toggle assemblies.
4. The 90XiIIIPlus and 96XiIIIPlus printers have only one toggle.Loosen the
adjusting nuts at the top of the toggle assemblies.
1
&DOORXW 'HVFULSWLRQ
ꢀ
Adjusting nuts
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WKHVHꢀVWHSVꢆ
1. For label types that require higher pressure to print well, increase the pressure
using the adjusting nuts at the top of the toggle assemblies.
2. Increase the darkness level using the front panel controls until the printing is clear.
3. Tighten the knurled adjusting nuts.
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Troubleshooting
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Note • Before you begin this procedure, make sure that the maximum length is set
to a value 1 in. (25.4 mm) greater than the length of the labels you are using. If the
maximum length is set to a lower value, the calibration process assumes that
information.
Media and ribbon sensor calibration is one of the most common adjustments to the
printer settings. There are two different types of calibration that can be done by the
printer.
Auto-calibration is done by the printer feeding media when the printhead has been
closed and it is first turned on. The printer automatically sets the value it detects for the
spaces between labels. This type of calibration also happens as part of both the sensor
profile and media and ribbon calibration procedures.
Media and Ribbon Sensor Sensitivity Calibration resets the sensitivity of the
sensors to detect correctly the media and ribbon you are using. See MEDIA AND
RIBBON CALIBRATE on page 70 for instructions. Changing the type of ribbon and/or
media may require resetting the sensitivity of the media and ribbon sensors. When the
sensors are at their new sensitivity, the printer performs a standard calibration.
Indications that the sensitivity may need to be reset are:
• A CHECK RIBBON light on with the ribbon properly installed
• Non-continuous labels being treated as continuous labels.
3ULQWHUꢀ6HWWLQJVꢀ&DQꢀ%Hꢀ&KDQJHGꢀ
Printer settings can be controlled by your printer’s driver or label preparation software,
as well as at the front panel of the printer. Some examples of ways or places to change
the printer settings are:
‡ Zebra Universal Driver
®
‡ BAR-ONE
‡ PrintServer II Guide
122
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Appendixes
Troubleshooting
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The LCD displays messages when there is an error condition. The error messages are
listed below with the most likely causes and their solution.
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&DXVH
6ROXWLRQ
Thermal Transfer Mode, ribbon is not Load the ribbon correctly, following
loaded or is loaded incorrectly.
Thermal Transfer Mode, ribbon is
loaded but the ribbon sensor is not
sensing the ribbon.
Adjust the media and ribbon sensor
calibration.
Direct Thermal Mode
Make sure ribbon is not loaded and printer is
in Direct Thermal Print Mode.
Make sure the printer driver and software
settings are compatible with Direct Thermal
Print Mode.
(UURUꢀ&RQGLWLRQ²3DSHUꢀ2XW
&DXVH
6ROXWLRQ
Labels are not loaded or are loaded
incorrectly.
Load the labels correctly.
Media Sensor is not adjusted
correctly.
Check the position of the media sensors, and
adjust if necessary.
Printer is set for non-continuous labels ‡ꢀMake sure the labels and the Media Type
but continuous labels are loaded.
settings match.
‡ꢀMake sure the printer driver or software
settings match the label and Media Type
settings
‡ꢀCalibrate the printer.
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Troubleshooting
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Media Sensor does not match labels. ‡ꢀUsing the front panel controls, check the
sensor type to ensure that the correct one
is used for the labels loaded.
‡ꢀCalibrate the printer.
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&DXVH
6ROXWLRQ
The printhead is not fully closed.
Close the printhead.
(UURUꢀ&RQGLWLRQ²+HDGꢀ(OHPHQWꢀ%DG
Important • Does not apply to the 110XiIIIPlus printers.
!
&DXVH
6ROXWLRQ
One or more of the printhead elements If the failed elements affect your printing
has failed the printhead element test. application, replace the printhead. To
override this error, disable the head test
count feature on the front panel by
:DUQLQJ²5LEERQꢀ,Q
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6ROXWLRQ
The ribbon is loaded.
‡ꢀRemove the ribbon and set the printer to
Direct Thermal Mode.
‡ꢀEnsure that the printer driver and/or
software settings are correctly set (if
applicable).
124
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Troubleshooting
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Caution • The printhead is hot and can cause severe burns. Allow the printhead
to cool.
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Printing automatically resumes when the
printhead elements cool to an acceptable
operating temperature.
The printhead is over temperature.
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6ROXWLRQ
The printhead requires cleaning.
steps: on page 114 and clean the printhead.
Note • If the warning does not go away
after the printhead is cleaned, open the
printhead and then close it.
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Troubleshooting
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Caution • An improperly connected cable can cause this warning. The printhead
is hot and can cause severe burns. Allow the printhead to cool.
&DXVH
6ROXWLRQ
Continue printing while the printhead
reaches the correct operating temperature. If
the error remains, the environment may be
too cold for proper printing. Relocate the
printer to a warmer area.
The printhead is under temperature.
Printhead data cable is not properly
connected.
Disconnect and reconnect data cable to the
printhead. Ensure that the cable connector is
fully inserted into the printhead connector.
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&DXVH
6ROXWLRQ
Cutter blade is in the media path.
Turn off the printer power and unplug the
printer. Inspect the cutter module for debris
and clean as needed following the cleaning
126
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Appendixes
Troubleshooting
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There is not enough memory to
perform the function shown on the
second line of the error message.
‡ꢀShut off the printer to clear memory and
try to print again.
‡ꢀIf the error recurs, there is insufficient
memory for the label length, downloaded
fonts or graphics, and images.
‡ꢀEnsure that the device, such as Flash
memory or PCMCIA card, is installed and
not write-protected or full.
‡ꢀEnsure that the data is not directed to a
device that is not installed or available.
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6ROXWLRQ
You are using an incorrect labels and Consult your authorized Zebra reseller
ribbon combination for your
application.
ordistributor for information and advice.
The printer is set at the incorrect print For optimal print quality, set the print speed
speed.
to the lowest possible setting via ZPL II, the
driver, or the software.
The printer is set at the incorrect
darkness level.
For optimal print quality, set the darkness to
the lowest possible setting via the front
panel, the driver, or the software.
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Appendixes
Troubleshooting
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The printhead is dirty.
Clean the printhead according to the
instructions To clean the printhead,
There is light printing (or no printing) The toggle pressure needs to be adjusted.
on the left or right side of the label or Follow the printhead pressure adjustment
the printed image is not sharp.
instructions in Printhead Adjustment on
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6ROXWLRQ
The printhead is dirty.
Clean the printhead according to the
instructions To clean the printhead,
/LJKWꢃꢀFRQVLVWHQWꢀYHUWLFDOꢀOLQHVꢀUXQQLQJꢀWKURXJKꢀDOOꢀRIꢀWKHꢀODEHOV
&DXVH 6ROXWLRQ
The printhead or platen roller is dirty. Clean the printhead, platen roller, or both as
,QWHUPLWWHQWꢀFUHDVHVꢀRQꢀWKHꢀOHIWꢀDQGꢀULJKWꢀHGJHVꢀRIꢀWKHꢀODEHOV
&DXVH
6ROXWLRQ
128
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Appendixes
Troubleshooting
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6ROXWLRQ
The ribbon is not loaded correctly.
Load the ribbon correctly. See To load the
The darkness setting is incorrect.
Set the darkness to the lowest possible
setting for good print quality.
Incorrect printhead pressure or
balance.
Set the pressure to the minimum required
for good print quality. See Printhead
The labels are not feeding correctly.
They are shifting from side to side.
Make sure that the media guide and media
supply guide touch the edge of the media.
Adjust the ribbon strip plate.
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Troubleshooting
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A label format was sent to the printer but not recognized. The DATA light does not
flash.
&DXVH
6ROXWLRQ
‡ꢀCheck the printer driver or software
communications settings (if applicable).
‡ꢀIf you are using serial communication,
check the serial port setting in the front
panel menu. See Front Panel Controls on
The communication parameters are
incorrect.
‡ꢀMake sure you are using the correct
communication cable. See USB 2.0 Port
on page 45 for the requirements.
‡ꢀUsing the front panel controls, check the
protocol setting. It should be set to 121(.
‡ꢀIf a driver is used, check the driver
communication settings for your
connection.
A label format was sent to the printer. Several labels print, then the printer skips,
misplaces, misses, or distorts the image on the label.
&DXVH
6ROXWLRQ
The host is set to EPP parallel
communications.
‡ꢀChange the settings on the computer host
to standard parallel communications.
‡ꢀEnsure that the flow control settings
match.
‡ꢀCheck the communication cable length.
requirements.
The serial communication settings are
incorrect.
‡ꢀCheck the printer driver or software
communications settings (if applicable).
130
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Troubleshooting
A label format was sent to the printer but not recognized. The DATA light flashes but
no printing occurs.
&DXVH
6ROXWLRQ
The prefix and delimiter characters set Verify the prefix and delimiter characters.
the label format.
requirements.
‡ꢀEnsure that ZPL is being used.
Incorrect data is being sent to the
printer.
‡ꢀCheck the communication settings on the
computer. Ensure that they match the
printer settings.
The printer fails to calibrate or detect the top of the label.
&DXVH
6ROXWLRQ
The printer was not calibrated for the Perform the calibration procedure in
label being used.
The printer is configured for
continuous media.
Set the media type to non-continuous media.
The driver or software configuration is Driver or software settings produce ZPL
not set correctly.
commands that can overwrite the printer
configuration. Check the driver or software
media-related setting.
3ULQWHUꢀ'LDJQRVWLFV
Self tests give information about the condition of the printer. The most commonly used
are the Power-On and the CANCEL self test.
3RZHUꢇ2Qꢀ6HOIꢀ7HVW
The Power-On Self Test (POST) is performed automatically each time the printer is
turned on. During either test sequence, the front panel LEDs light up and the LCD
monitors the progress of the POST. If the printer fails any of these tests, )$,/('ꢀ
shows on the LCD. If this occurs, notify an authorized Zebra reseller.
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Troubleshooting
$GGLWLRQDOꢀ3ULQWHUꢀ6HOIꢀ7HVWV
These self tests produce sample printouts and provide specific information that help
determine the operating conditions for the printer.
Each self test is enabled by pressing a specific front panel key or combination of keys
while turning the POWER On (I). Keep the key(s) depressed until the DATA light
turns off. When the POST is complete, the selected self test starts automatically.
Note • When performing a self test, do not send a label format to the printer.
For remote hosts, disconnect all data interface cables from the printer.
For printers in Peel-Off Mode, remove the labels as they come out of the printer.
Caution • Be sure that the print width is set to match the label width you are
using before running any self tests. If the labels are not wide enough, the test may
print on the platen roller and damage it.
&$1&(/ꢀ6HOIꢀ7HVW
The CANCEL self test prints a configuration label. The configuration label tells you
the current settings for the printer.
7RꢀSHUIRUPꢀWKHꢀ&$1&(/ꢀ6HOIꢀ7HVWꢃꢀFRPSOHWHꢀWKHVHꢀVWHSVꢆ
1. Turn the printer Off (O).
2. Press and hold CANCEL while turning the powerOn (I). Hold CANCEL until the
DATA light turns off.
132
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A configuration label prints.
The printer configuration can be changed by performing a calibration procedure. See
information about the configuration procedure.
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Appendixes
Troubleshooting
3$86(ꢀ6HOIꢀ7HVW
This self test can be used to provide the test labels required when making adjustments
to the printer’s mechanical assemblies. See the sample printout below.
7RꢀSHUIRUPꢀDꢀ3$86(ꢀVHOIꢀWHVWꢃꢀFRPSOHWHꢀWKHVHꢀVWHSVꢆ
1. Turn off the printer.
2. Press and hold PAUSE while turning the power On (I). Hold PAUSE until the
Data light turns off.
• The initial self test prints 15 labels at 2.4 in. (61 mm) per second (1 in. or 25.4
mm per second for the 96XiIIIPlus), then automatically pauses the printer.
When PAUSE is pressed, an additional 15 labels print. The labels are like the
one shown below.
• While the printer is paused, pressing CANCEL alters the self test. When
PAUSE is pressed, 15 labels print at 6 in. or 152 mm per second (4 in. or 102
mm per second for the 96XiIIIPlus).
• While the printer is paused, pressing CANCEL again alters the self test a
second time. When PAUSE is pressed, 50 labels print at 2.4 in. (61 mm per
second). For the 96XiIIIPlus, printing at 1 in. (25.4 mm) per second.
• While the printer is paused, pressing CANCEL again alters the self test a
third time. When PAUSE is pressed, 50 labels print at 6 in. (152 mm) per
second. For the 96XiIIIPlus, printing at 4 in. (102 mm) per second .
• While the printer is paused, pressing CANCEL again alters the self test a
fourth time. When PAUSE is pressed, 15 labels print at the printer’s
maximum speed.
• To exit this self test at any time, press and hold CANCEL.
134
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Troubleshooting
)(('ꢀ6HOIꢀ7HVWꢀ
This test helps you choose the best darkness setting for your printer.
7RꢀSHUIRUPꢀDꢀ)(('ꢀVHOIꢀWHVWꢃꢀFRPSOHWHꢀWKHVHꢀVWHSVꢆ
1. Turn off the printer.
2. Press and hold FEED while turning the power On (I). Hold FEED until the Data
light turns off.
This self test prints out a series of labels like the one below at various darkness settings
higher and lower than the darkness value shown on the configuration label.
Inspect these labels and determine which one has the best darkness setting for your
application. This value can be entered into the printer by setting the darkness during
the configuration procedure.
The value printed on that label is added to (plus) or subtracted from (minus) the
darkness value specified on the configuration label. The resulting numeric value (0 to
30) is the best darkness value for that specific label/ribbon combination.
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Troubleshooting
)(('ꢀDQGꢀ3$86(ꢀ6HOIꢀ7HVWꢀ
Performing this self test temporarily resets the printer configuration to the factory
default values. These values are active only until power is turned off unless you save
them permanently in memory.
7RꢀSHUIRUPꢀDꢀ)(('ꢀDQGꢀ3$86(ꢀVHOIꢀWHVWꢃꢀFRPSOHWHꢀWKHVHꢀVWHSVꢆ
1. Turn off the printer.
2. Press and hold FEED and PAUSE while turning the power On (I). Hold FEED and
PAUSE until the DATA light turns off.
No labels print at the end of this test.
&RPPXQLFDWLRQVꢀ'LDJQRVWLFVꢀ7HVW
This test is controlled from the front panel display. See Front Panel Controls on page
54. A typical printout from this test is shown below. Turn off the power to exit this self
test and return to normal operation.
Note • The communications test label is upside down when printed.
$GGLWLRQDOꢀ3ULQWHUꢀ'LDJQRVWLFV
Additional diagnostic tests are available for this printer. See the Maintenance Manual
for information about these additional tests.
136
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Index
front panel
M
media loading
media sensor positioning
media types
H
memory card installation
I
interconnections
IP settings
N
O
L
operator controls
list settings
P
power cord
138
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Index
printer
R
ribbon
T
troubleshooting
RTC settings
U
S
V
self tests
W
Z
serial data port, 45
specifications
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3ULQWHUꢀ6RIWZDUHꢀDQGꢀ)LUPZDUHꢀ/LFHQVHꢀ
$JUHHPHQWꢀ
YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND
CONDITIONS OF THIS ZEBRA TECHNOLOGIES PRINTER SOFTWARE AND
FIRMWARE LICENSE AGREEMENT (PSFLA) BEFORE USING THE PRINTER
WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH THIS
AGREEMENT. IF YOU DO NOT AGREE WITH THESE TERMS AND
CONDITIONS, DO NOT OPERATE THE PRINTER AND PLEASE PROMPTLY
RETURN THE PRINTER, ENCLOSURES AND ALL PACKAGING FOR A FULL
REFUND.
Zebra Technologies (ZEBRA) hereby grants you a non-exclusive, non-transferable
license to use the SOFTWARE and FIRMWARE embedded in the printer and the
accompanying documentation according to the following terms:
1. The printer enclosed with or otherwise associated with this Agreement has or
includes certain SOFTWARE and FIRMWARE therein which is protected by
copyright laws and international copyright treaties, as well as other intellectual
property laws and treaties. The SOFTWARE and FIRMWARE is licensed, not
sold. Such SOFTWARE and/or FIRMWARE may include, but is not limited to,
SOFTWARE and/or FIRMWARE that is licensed under one or more of the
following trademarks: ZPL (Zebra Programming Language), Zebralink, Web
View, Web Alert, ZBI (Zebra Basic Interpreter), BAR-ONE, ZTools, Utilities,
ZebraNet View for IP, ZebraNet Alert, PC Management Program, ZebraNet View
for Networks and ZebraNet Connect.
2. GRANT OF LICENSE. This License grants you the following rights:
‡ SOFTWARE and FIRMWARE. You may use, access, display, run, or otherwise
interact with (RUN) the SOFTWARE and FIRMWARE in connection with
operating the printer which is enclosed with or otherwise associated with this
PSFLA (PRINTER). The primary user of the PRINTER may make a second copy
for his or her exclusive use on a portable computer/printer.
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Printer Software and Firmware License Agreement
‡ Storage/Network Use. You may also store or install a copy of the SOFTWARE and
FIRMWARE on a storage device, such as a network server, used only to RUN the
SOFTWARE and FIRMWARE on your other PRINTERS over an internal
network; however, you must acquire and dedicate a license for each separate
PRINTER on which the SOFTWARE and FIRMWARE is RUN from the storage
device. A license for the SOFTWARE and FIRMWARE may not be shared or used
concurrently on different PRINTERS.
‡ Reservation of Rights. All rights not expressly granted are reserved by ZEBRA.
‡ Accessing Services Using the SOFTWARE and FIRMWARE. Your use of any
service accessible using the SOFTWARE and FIRMWARE is not covered by this
PSFLA and may be governed by separate terms of use, conditions or notices.
3. RESTRICTIONS.
‡ You must maintain all copyright notices on all copies of the SOFTWARE and
FIRMWARE.
‡ Limitations on modification. You may not modify, adapt, translate, or create
derivative works based on this SOFTWARE OR FIRMWARE or the
accompanying documentation.
‡ Limitations of Reverse Engineering, Decompilation and Disassembly. You may
not reverse engineer, decompile, or disassemble the SOFTWARE or the
FIRMWARE, except and only to the extent that such activity is permitted by
applicable law notwithstanding this limitation.
‡ Rental. You may not rent or lease or lend the SOFTWARE or FIRMWARE.
‡ Support Services. ZEBRA may provide you with support services related to the
SOFTWARE and/or FIRMWARE (SUPPORT SERVICES), in its discretion. Use
of SUPPORT SERVICES, if any, is governed by the ZEBRA policies and
programs described in the user guide, in online documentation, and/or other
ZEBRA provided materials. Any supplemental SOFTWARE or FIRMWARE code
provided to you as a part of SUPPORT SERVICES shall be considered part of the
SOFTWARE and/or FIRMWARE and is subject to the terms of this PSFLA. With
respect to technical information you provide to ZEBRA as part of the SUPPORT
SERVICES, ZEBRA may use such information for its business purposes,
including for product support and development. ZEBRA will not utilize such
technical information in a form that personally identifies you except to the extent
necessary to provide you with support.
‡ Replacement, Modification and Upgrade of the SOFTWARE and/or FIRMWARE.
ZEBRA reserves the right to replace, modify or upgrade the SOFTWARE and/or
FIRMWARE at any time by offering you a replacement or modified version of the
SOFTWARE and/or FIRMWARE or such upgrade and to charge for such
replacement, modification or upgrade. Any such replacement or modified
SOFTWARE and/or FIRMWARE code or upgrade to the SOFTWARE and/or
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Printer Software and Firmware License Agreement
FIRMWARE offered to you by ZEBRA shall be considered part of the
SOFTWARE and/or FIRMWARE and subject to the terms of this PSFLA (unless
this PSFLA is superseded by a further PSFLA accompanying such replacement or
modified version of or upgrade to the SOFTWARE and/or FIRMWARE). In the
event that ZEBRA offers a replacement or modified version of or any upgrade to
the SOFTWARE and/or FIRMWARE, (a) your continued use of the SOFTWARE
and/or FIRMWARE is conditioned on your acceptance of such replacement or
modified version of or upgrade to the SOFTWARE and/or FIRMWARE and any
accompanying superseding PSFLA and (b) in the case of the replacement or
modified SOFTWARE and/or FIRMWARE, your use of all prior versions of the
SOFTWARE and/or FIRMWARE is terminated.
4. TERMINATION. Without prejudice to any other rights, ZEBRA may terminate
this PSFLA if you fail to comply with the terms and conditions of this PSFLA.
ZEBRA may terminate this PSFLA by offering you a superseding PSFLA for the
SOFTWARE and/or FIRMWARE or any replacement or modified version of or
upgrade to the SOFTWARE and/or FIRMWARE and conditioning your continued
use of the SOFTWARE and/or FIRMWARE or such replacement, modified or
upgraded version on your acceptance of such superseding PSFLA. In addition,
ZEBRA may terminate this PSFLA by notifying you that your continued use of the
SOFTWARE and/or FIRMWARE is prohibited. In the event that ZEBRA
terminates this PSFLA, you must immediately stop using the SOFTWARE and/or
FIRMWARE and destroy all copies of the SOFTWARE and/or FIRMWARE and
all of its component parts.
5. COPYRIGHT. All title and copyrights in and to the SOFTWARE and
FIRMWARE, the accompanying printed materials, and any copies of the
SOFTWARE and FIRMWARE, are owned by ZEBRA or its suppliers. All title
and intellectual property rights in and to the content which may be accessed
through use of the SOFTWARE and/or FIRMWARE is the property of the
respective content owner and may be protected by applicable copyright or other
intellectual property laws and treaties. This PSFLA grants you no rights to use
such content. If this SOFTWARE and/or FIRMWARE contains documentation
which is provided only in electronic form, you may print one copy of such
electronic documentation. You may not copy the printed materials accompanying
the SOFTWARE and/or FIRMWARE.
6. U.S. GOVERNMENT RESTRICTED RIGHTS. All SOFTWARE and/or
FIRMWARE provided to the U.S. Government pursuant to solicitations issued on
or after December 1, 1995 is provided with the commercial rights and restrictions
described elsewhere herein. All SOFTWARE and/or FIRMWARE provided to the
U.S. Government pursuant to solicitations issued prior to December 1, 1995 is
provided with RESTRICTED RIGHTS as provided for in FAR, 48 CFR 52.227-14
(JUNE 1987) or DFAR, 48 CFR 252.227-7013 (OCT 1988), as applicable.
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Printer Software and Firmware License Agreement
7. EXPORT RESTRICTIONS. You agree that you will not export or re-export the
SOFTWARE and/or FIRMWARE, any part thereof, or any process or service that
is the direct product of the SOFTWARE and/or FIRMWARE (the foregoing
collectively referred to as the RESTRICTED COMPONENTS), to any country,
person or entity subject to U.S. export restrictions. You specifically agree not to
export or re-export any of the RESTRICTED COMPONENTS (i) to any country
to which the U.S. has embargoed or restricted the export of goods or services,
which currently include, but are not necessarily limited to Cuba, Iran, Iraq, Libya,
North Korea, Sudan and Syria, or to any national of any such country, wherever
located, who intends to transmit or transport the RESTRICTED COMPONENTS
back to such country; (ii) to any person or entity who you know or have reason to
know will utilize the RESTRICTED COMPONENTS in the design, development
or production of nuclear, chemical or biological weapons; or (iii) to any person or
entity who has been prohibited from participating in U.S. export transactions by
any federal agency of the U.S. government. You warrant and represent that neither
the U.S. Commerce Department, Bureau of Export Administration nor any other
U.S. federal agency has suspended, revoked or denied your export privileges.
8. DISCLAIMER OF WARRANTIES. ZEBRA AND ITS SUPPLIERS PROVIDE
THE SOFTWARE AND/OR FIRMWARE “AS IS” AND WITH ALL FAULTS,
AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS,
EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT
LIMITED TO ANY (IF ANY) IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF
LACK OF VIRUSES, AND OF LACK OF NEGLIGENCE OR LACK OF
WORKMANLIKE EFFORT. ALSO, THERE IS NO WARRANTY OR
CONDITION OF TITLE, OF QUIET ENJOYMENT, OR OF
NONINFRINGEMENT. THE ENTIRE RISK ARISING OUT OF THE USE OR
PERFORMANCE OF THE SOFTWARE AND FIRMWARE IS WITH YOU.
ZEBRA DOES NOT WARRANT THAT THE OPERATION OF THE
SOFTWARE OR FIRMWARE WILL BE UNINTERRUPTED OR ERROR
FREE.
9. EXCLUSION OF ALL DAMAGES. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ZEBRA OR ITS
SUPPLIERS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL,
DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR OTHER DAMAGES
WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR
ANY INJURY TO PERSON OR PROPERTY, DAMAGES FOR LOSS OF
PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, FOR LOSS OF PRIVACY FOR FAILURE TO MEET ANY
DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE, FOR
NEGLIGENCE, AND FOR ANY PECUNIARY OR OTHER LOSS
WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE
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Printer Software and Firmware License Agreement
USE OF OR INABILITY TO USE THE SOFTWARE OR FIRMWARE,
WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT
LIABILITY OR OTHERWISE, EVEN IF ZEBRA OR ANY SUPPLIER HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS
EXCLUSION OF DAMAGES SHALL BE EFFECTIVE EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
10.LIMITATIONS AND RELEASE OF LIABILITY.
‡ To the extent that the SOFTWARE and/or FIRMWARE covered by this PSFLA
includes emulation libraries, emulation libraries are offered “as is”. ZEBRA does
not provide any warranty associated with the emulation libraries.
‡ The emulation library does not work 100% correctly or cover 100% of the
functionality of the printer language being emulated. Modifications may be
required for each target application. If such modification is necessary, prior to
making any such modification, you are required to contact ZEBRA to obtain
express written consent to make such modification.
‡ If the emulation library is sold separately by an authorized party other than
ZEBRA (RESELLER—A party other than ZEBRA which is authorized by
ZEBRA to distribute the SOFTWARE and/or FIRMWARE with its application so
long as the SOFTWARE and/or FIRMWARE is used with a ZEBRA printer) or is
sold bundled with a printer to an end-user by a RESELLER, and if claims are made
by the RESELLER that the emulation library performs as a 100% emulation
solution, ZEBRA is not responsible if the emulation library does not work as
advertised by the RESELLER. Furthermore, ZEBRA is not liable for any damages
directly or indirectly relating to such emulation library which is sold separately by
the RESELLER or which is sold bundled with a printer to an end-user by the
RESELLER.
‡ The SOFTWARE and FIRMWARE was provided to you at no additional charge
and ZEBRA has included in this PSFLA terms that disclaim all warranties and
liability for the SOFTWARE and FIRMWARE. To the full extent allowed by law,
YOU HEREBY RELEASE ZEBRA AND ITS SUPPLIERS FROM ANY AND
ALL LIABILITY ARISING FROM OR RELATED TO ALL CLAIMS
CONCERNING THE SOFTWARE AND/OR FIRMWARE OR ITS USE. If you
do not wish to accept the SOFTWARE OR FIRMWARE under the terms of this
PSFLA, do not use the PRINTER enclosed with or otherwise associated with this
PSFLA.
11. GOVERNING LAW. If you acquired the SOFTWARE and/or FIRMWARE in the
United States of America, the laws of the State of Illinois, U.S.A. will apply to this
contract. If you acquired this SOFTWARE and/or FIRMWARE outside of the
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Printer Software and Firmware License Agreement
United States of America, then local law may apply. If any provision of this
PSFLA is held invalid, the remainder of this PSFLA shall continue in full force
and effect.
12.QUESTIONS. Should you have any questions, or if you desire to contact ZEBRA
for any reason, please contact the ZEBRA subsidiary serving your country, or
write:
Zebra Technologies
333 Corporate Woods Parkway
Vernon Hills, IL 60061
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333 Corporate Woods Parkway
Vernon Hills, Illinois 60061.3109 U. S. A.
Telephone: +1 847.634.6700
Facsimile: +1 847.913.8766
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Zebra House
The Valley Centre, Gordon Road
High Wycombe
Buckinghamshire HP13 6EQ, UK
Telephone: +44 (0) 1494 472872
Facsimile: +44 (0) 1494 450103
Customer Order # 13164L
Manufacturer Part # 13164LB Rev. 4
© 2003 ZIH Corp.
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