®
Zebra 105SLPlus™
User Guide
P1056468-002 Rev. A
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Declaration of Conformity
3
Declaration of Conformity
We have determined that the Zebra printers identified as the
105SLPlus™
manufactured by:
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061-3109 U.S.A.
Have been shown to comply with the applicable technical standards of the FCC
For Home, Office, Commercial, and Industrial use
If no unauthorized change is made in the equipment,
and if the equipment is properly maintained and operated.
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Declaration of Conformity
Compliance Information
4
Compliance Information
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
Note • This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Canadian DOC Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
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Contents
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Control Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Navigating in the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Changing Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Operating Parameters on the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2 • Printer Setup and Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
To Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
To Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Select a Location for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Select a Data Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Data Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Install the Control Panel Keypad Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
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Contents
6
Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Select a Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Load the Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Load the Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
3 • Printer Configuration and Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Changing Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Maintenance and Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Language Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Sensor Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Calibrate the Ribbon and Media Sensors Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Remove Media or Liner from the Rewind Spindle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Adjust Transmissive Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Upper Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Lower Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
4 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Recycling Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Cleaning Schedule and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Clean the Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Clean the Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Clean the Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
5 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Printing Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Calibration Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
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Contents
7
Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Miscellaneous Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
FEED + PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
CANCEL + PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Communication Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
6 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Optional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Zebra Programming Language (ZPL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . 162
Print Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
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Contents
8
Notes • ___________________________________________________________________
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About This Document
This section provides you with contact information, document structure and organization, and
additional reference documents.
Contents
Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
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About This Document
Who Should Use This Document
10
Who Should Use This Document
This User Guide is intended for use by any person who needs to perform routine maintenance,
upgrade, or troubleshoot problems with the printer.
How This Document Is Organized
The User Guide is set up as follows:
Section
Description
This section provides information about errors that
you might need to troubleshoot. Assorted
The glossary provides a list of common terms.
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About This Document
Document Conventions
11
Document Conventions
Table 1 shows the way that certain information is conveyed in this document.
Table 1 • Document Conventions
Alternate Color
If you are viewing this guide online, you can click the blue text used for cross-references or
hyperlinks to jump directly to other sections in the guide or to web sites on the internet.
LCD Display Examples
Text from a printer’s Liquid Crystal Display (LCD) appears in Arial font.
Command Line Examples, File Names, and Directories
Command line examples, file names, and directories appear in CourierNewfont. For
example:
Type ZToolsto get to the Post-Install scripts in the /bindirectory.
Open the Zebra<version number>.tarfile in the /rootdirectory.
Icons and Advisory Words
The following icons and advisory words are used to draw your attention to certain areas of text.
Caution • Warns you of the potential for electrostatic discharge.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause a burn.
Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to you.
Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to the hardware.
(No icon)
Important • Advises you of information that is essential to complete a task.
Note • Indicates neutral or positive information that emphasizes or supplements important
points of the main text.
Example • Provides an example, often a scenario, to better clarify a section of text.
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Document Conventions
12
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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1
Introduction
This section provides a high-level overview of the printer and its components.
Contents
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Control Panel Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
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Introduction
Printer Components
14
Printer Components
Figure 1 shows the components inside the media compartment of your printer. Depending on
printer model and the installed options, your printer may look slightly different. Familiarize
yourself with these components before continuing with the printer setup procedure.
Figure 1 • Printer Components
3
4
5
6
2
7
8
1
Platen roller
1
2
3
4
5
6
7
8
Control panel
Printhead assembly
Printhead-open lever
Ribbon take-up spindle
Ribbon supply spindle
Media supply guide
Media supply hanger
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Introduction
Control Panel
15
Control Panel
Figure 2 • Control Panel
1
2
3
4
5
9
6
7
10
11
8
12
13
14
POWER light On when the printer is on.
1
2
3
PAUSE light
ERROR light Off
On
On when the printer is paused.
Normal operation—no printer errors.
A printer error exists. Check the display for more
information.
DATA light
Off
Normal operation. No data being received or
processed.
4
On
The printer is processing data or is printing. No data is
being received.
Blinking
The printer is receiving data from or sending status
information to the host computer.
The display shows the printer’s operating status and allows the user to navigate the menu system.
5
6
The PLUS (+) button changes the parameter values. Common uses are to increase a value, to scroll
through choices, or to change values while entering the printer password.
The PREVIOUS button navigates to the previous parameter in the menus.
7
8
The MINUS (-) button changes the parameter values. Common uses are to decrease a value, to scroll
through choices, or to change the cursor position while entering the printer password.
The SETUP/EXIT button enters and exits configuration mode.
9
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Introduction
Control Panel
16
The NEXT/SAVE button
10
11
•
•
When in Setup Mode, the NEXT/SAVE button navigates to the next parameter in the menus.
The CALIBRATE button
•
When the printer is paused and in non-continuous mode, the CALIBRATE button initiates a
SHORT CAL calibration, which sets the media and web thresholds without adjusting sensor gain,
determines the label length, and feeds the media to the next web.
•
If the printer is in continuous mode or is not paused, this button has no effect.
The PAUSE button starts or stops printer operation when pressed.
12
13
14
The FEED button forces the printer to feed one blank label each time the button is pressed.
The CANCEL button cancels print jobs when the printer is paused.
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Introduction
Control Panel Display
17
Control Panel Display
The control panel includes a display, where you can view the printer’s status or change its
operating parameters. In this section, you will learn how to navigate through the menu system
and change values for menu items.
Figure 3 • Idle Display
1
2
The printer’s current status
1
2
Navigating in the Display
Table 2 shows the options available for navigating through the parameters in the display.
Table 2 • Navigation
Enter Setup Mode
Setup Mode. The printer displays the first parameter.
Scroll through the Parameters
To scroll through the parameters, press PREVIOUS
or NEXT/SAVE.
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18
Table 2 • Navigation (Continued)
Perform an action
+ indicates that an action can be performed.
Press PLUS (+) to perform the specified action.
Change Parameter Values
- and + indicate that a value can be changed.
Press PLUS (+) or MINUS (-) to scroll through the
accepted values.
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19
Table 2 • Navigation (Continued)
Exit Setup Mode
enter Setup Mode. The printer displays the first
parameter.
2. While in Setup Mode, press SETUP/EXIT to exit
the operating parameters.
The LCD displays SAVE CHANGES.
3. To return to the parameters, plus PREVIOUS.
OR
Press PLUS (+) or MINUS (-) to scroll through
the exit options:
•
•
•
PERMANENT—Stores values in the printer
even when power is turned off.
TEMPORARY—Saves the changes until
power is turned off.
CANCEL—This option cancels all changes
made since you entered Setup mode, except
for changes made to DARKNESS, TEAR
OFF, COMMUNICATION, and LANGUAGE
settings, which go into effect as soon as they
are made.
•
LOAD DEFAULTS—Use this option to restore
all settings other than the network settings
back to the factory defaults. Use care when
loading defaults because you will need to
reload all settings that you changed manually.
•
•
LOAD LAST SAVE—Loads the values from
the last permanent save.
DEFAULT NET—Use this option to restore all
print server and network settings back to the
factory defaults. Use care when loading
defaults because you will need to reload all
settings that you changed manually.
4. Press NEXT/SAVE to select the displayed choice
and exit Setup Mode.
When the configuration and calibration sequence
finishes, the printer returns to the Idle Display.
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Changing Password-Protected Parameters
Certain parameters, including the communication parameters, are password-protected by
factory default.
Caution • Do not change password-protected parameters unless you have a complete
understanding of the parameters’ functions. If the parameters are set incorrectly, the printer
may function unpredictably.
The first time that you attempt to change a password-protected parameter, the printer displays
ENTER PASSWORD. Before you can change the parameter, you must enter the four-digit
numeric password. After you have entered the password correctly, you do not have to enter it
again unless you leave Setup mode by pressing SETUP/EXIT or by turning off (O) the
printer.
To enter a password for a password-protected parameter, complete
these steps:
1. At the password prompt, use MINUS (-) to change the selected digit position.
2. When you have selected the digit that you wish to change, use PLUS (+) to increase the
selected digit value. Repeat these two steps for each digit of the password.
3. After entering the password, press SELECT.
The parameter you selected to change is displayed. If the password was entered correctly,
you can change the value.
Default Password Value
The default password value is 1234. The password can be changed using the Zebra
Programming Language (ZPL) command ^KP(Define Password) or using the printer’s web
pages (ZebraNet wired or wireless print server required).
Disable the Password Protection Feature
You can disable the password protection feature so that it no longer prompts you for a
password by setting the password to 0000 via the ^KPZPL command. To re-enable the
password-protection feature, send the ZPL command ^KPx, where xcan be any number from
1 to 9999.
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Operating Parameters on the Control Panel
Items in this menu are shown in the order in which they appear when you press the RIGHT
Adjust the Print Darkness
quality. If you set the darkness too high, the label image may print
unclearly, bar codes may not scan correctly, the ribbon may burn
Select the Print Speed
Adjust the Tear-Off Position
Select the Print Mode
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Set the Media Type
Select the Media Sensor
Select the Print Method
To determine if you need to use ribbon, see When to Use Ribbon
Adjust the Print Width
Set the Maximum Label Length
(25.4 mm) greater than the actual label length plus the interlabel
the printer assumes that continuous media is loaded, and the printer
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23
Set Supplies Low Warning
Set Early Warning for Maintenance
information.
Set Printhead Cleaning Interval*
* This parameter appears only if Early Warning for Maintenance
is enabled.
Reset Printhead Cleaning Counter for Early Warning*
• If you received the message WARNING CLEAN PRINTHEAD,
clean the printhead, and then press PLUS to select YES to reset
the Early Warning for Maintenance printhead cleaning counter.
• If you have not cleaned the printhead, press MINUS to select
NO.
* This parameter appears only if Early Warning for Maintenance
is enabled.
Set Printhead Life Expectancy*
* This parameter appears only if Early Warning for Maintenance
is enabled.
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Reset New Printhead Counter for Early Warning*
• If you received the message WARNING REPLACE HEAD,
replace the printhead, and then press PLUS (+) to select YES to
reset the Early Warning for Maintenance printhead replacement
counter.
• If you have not replaced the printhead, press MINUS (-) to
select NO.
* This parameter appears only if Early Warning for Maintenance
is enabled.
View the Non-Resettable Counter
This parameter displays the total length of media that the printer
has printed.
View User-Controlled Counter 1
This parameter displays the total length of media that the printer
has printed since this counter was last reset.
View User-Controlled Counter 2
This parameter displays the total length of media that the printer
has printed since this counter was last reset.
Print Counter Readings
Prints a label that lists the odometer readings for the following:
• the non-resettable counter
• the two user-controlled counters
• the Early Warning for Maintenance counters, which indicate
when the printhead was last cleaned and the printhead life (If
the Early Warning for Maintenance feature is disabled, the
counters related to it do not print.)
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Print Font List
This option prints a label that lists the available fonts in the printer,
including standard printer fonts plus any optional fonts. Fonts may
be stored in RAM or Flash memory.
Print Bar Code List
This option prints a label that lists the available bar codes in the
printer. Bar codes may be stored in RAM or Flash memory.
Print Image List
This option prints a label that lists the available images stored in
the printer’s RAM, Flash memory, or optional memory card.
Print Format List
This option prints a label that lists the available formats stored in
the printer’s RAM, Flash memory, or optional memory card.
Print Configuration Label
This option prints a configuration label (see Figure 13
on page 149), which lists the current printer configuration.
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Print Network Configuration Label
This option prints a configuration label (see Figure 14
on page 149), which lists the settings for any print server that is
installed.
Print All Labels
This option prints labels that list the available fonts, bar codes,
images, formats, and the current printer and network
configurations.
Initialize Flash Memory
1. If prompted for a password, enter the printer password. For
instructions, see Changing Password-Protected Parameters
The display shows INITIALIZE FLASH?
2. Press PLUS (+) to select YES.
The display shows ARE YOU SURE?.
3. Do you want to continue?
• Press MINUS (-) to select NO to cancel the request and return
to the INITIALIZE FLASH prompt.
• Press PLUS (+) to select YES and begin initialization.
When initialization is complete, the control panel displays
INITIALIZING COMPLETED.
Note • Initializing memory can take several minutes.
Print a Sensor Profile
Use this menu item to print a sensor profile.
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Calibrate the Media and Ribbon Sensors
Use this menu item to adjust the sensitivity of the media and
ribbon sensors.
information. For instructions on how to perform a calibration
procedure, see Calibrate the Ribbon and Media Sensors Manually
Set Parallel Communications
Set Serial Communications
Set the Baud Rate
Set the Data Bits Value
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Set the Parity Value
Set the Host Handshake Protocol Value
Set the Zebra Protocol Value
selection, an indicator may be sent from the printer to the host
computer signifying that data has been received. Select the
Set the Network ID
printer is operating in an RS422/485 multi-drop network
environment (an external RS422/485 adapter is required). This
gives the host computer the means to address a specific printer.
This does not affect TCP/IP or IPX networks. Set a unique network
Enable Communication Diagnostics Mode
information.
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Set the Head-Close Action
Set the Backfeed Sequence
removed in some print modes. It has no effect in Rewind mode.
This setting is superseded by ~JSwhen received as part of a label
Adjust the Label Top Position
Positive numbers adjust the label top position farther down the
Negative numbers adjust the position up the label (toward the
Adjust the Label Left Position
Positive numbers move the left edge of the image toward the
numbers move the left edge of the image toward the left edge of
Set the Head Test Count*
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Set the Reprint Mode
When reprint mode is enabled, you can reprint the last label printed
either by issuing certain commands or by pressing the LEFT
ARROW on the control panel.
View Sensor Settings
The following parameters are automatically set during the
calibration procedure and should be changed only by a qualified
service technician.
Select Format Conversion Scaling Factor
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Select the Idle Display
Set the Real-Time Clock (RTC) Date
Set the Real-Time Clock (RTC) Time
Run the Specified ZBI Program*
• To run the ZBI program selected by the previous menu item,
press PLUS (+).
• If you did not replace the ribbon, press MINUS (-) to select
CANCEL, or press the LEFT ARROW or RIGHT ARROW
to move to another parameter.
* This menu item appears only if ZBI is enabled on your printer
and no ZBI program is running.
Select the Primary Network Device
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View if IP Settings Are Loaded from the Printer or Print
Server
View the Active Print Server*
* This menu item, which cannot be modified from the control
panel, appears only if a wired or wireless print server is
installed in your printer.
Set the IP Resolution Method*
selects the IP address. If a dynamic option is chosen, this
parameter tells the method(s) by which the wired or wireless print
* This menu item appears only if a wired or wireless print server
is installed in your printer.
Set the Printer’s IP Address*
Changes are saved only if IP PROTOCOL is set to PERMANENT.
To allow any saved changes to take effect, use RESET NETWORK
on page 35 to reset the print server.
* This menu item appears only if a wired or wireless print server
is installed in your printer.
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Set the Subnet Mask*
Changes are saved only if IP PROTOCOL is set to PERMANENT.
To allow any saved changes to take effect, use RESET NETWORK
on page 35 to reset the print server.
* This menu item appears only if a wired or wireless print server
is installed in your printer.
Set the Default Gateway*
Changes are saved only if IP PROTOCOL is set to PERMANENT.
To allow any saved changes to take effect, use RESET NETWORK
on page 35 to reset the print server.
* This menu item appears only if a wired or wireless print server
is installed in your printer.
View the MAC Address*
* This menu item, which cannot be modified from the control
panel, appears only if a wired or wireless print server is
installed in your printer.
View the ESSID Value*
for your wireless network. This setting, which cannot be modified
from the control panel, gives the ESSID for the current wireless
* This menu item, which cannot be modified from the control
panel, appears only if a wireless print server is installed in your
printer.
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2
Printer Setup and
Operation
This section assists the technician with initial setup and operation of the printer.
Contents
Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
To Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
To Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Select a Location for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Select a Data Communication Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Data Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Install the Control Panel Keypad Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Select a Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Load the Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Load the Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
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Printer Setup and Operation
Handling the Printer
38
Handling the Printer
This section describes how to handle your printer.
Unpack and Inspect the Printer
Important • Zebra Technologies is not responsible for any damage incurred during the
shipment of the equipment and will not repair this damage under warranty.
When you receive the printer, do the following:
1. Immediately unpack the printer.
2. Check all exterior surfaces for damage.
3. Raise the media door, and inspect the media compartment for damage to components.
4. If you discover shipping damage during inspection, do the following:
•
•
•
Immediately notify the shipping company, and file a damage report.
Keep all packaging material for shipping company inspection.
Notify your authorized Zebra reseller.
To Store the Printer
If you are not placing the printer into immediate operation, repackage it using the original
packing materials. You may store the printer under the following conditions:
• Temperature: –40°F to 140°F (–40° to 60°C)
• Relative humidity: 5% to 85% non-condensing
To Ship the Printer
Save all packing materials in case you need to ship the printer in the future.
To ship the printer, do the following:
1. Turn off (O) the printer, and disconnect all cables.
2. Remove any media, ribbon, or loose objects from the printer interior.
3. Close the printhead.
4. Carefully pack the printer into the original container or a suitable alternate container to
avoid damage during transit. A shipping container can be purchased from Zebra if the
original packaging has been lost or destroyed.
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Printer Setup and Operation
Select a Location for the Printer
39
Select a Location for the Printer
Select a location for the printer that meets these conditions:
• Surface: The surface where the printer will be located must be solid, level, and of
sufficient size and strength to hold the printer.
• Space: The area where the printer will be located must include enough space for
ventilation and for accessing the printer components and connectors. To allow for proper
ventilation and cooling, leave open space on all sides of the printer.
Caution • Do not place any padding or cushioning material behind or under the printer
because this restricts air flow and could cause the printer to overheat.
• Power: The printer should be within a short distance of an appropriate power outlet that is
easily accessible.
• Data communication interfaces: The printer must be within range of your WLAN radio
(if applicable) or within an acceptable range for other connectors to reach your data source
(usually a computer). For more information on maximum cable lengths and configuration,
• Operating conditions: Your printer is designed to function in a wide range of
environmental and electrical conditions, including a warehouse or factory floor. Table 3
shows the temperature and relative humidity requirements for the printer when it is
operating.
Table 3 • Operating Temperature and Humidity
Mode
Temperature
Relative Humidity
Thermal Transfer
Direct Thermal
41° to 104°F (5° to 40°C)
32° to 104°F (0° to 40°C)
20 to 85% non-condensing
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Select a Data Communication Interface
40
Select a Data Communication Interface
You may connect your printer to a computer using one or more of the available connections.
option or a parallel port may also be present on your printer.
Figure 4 • Communication Interfaces
Serial port
Internal wired Ethernet print server
USB port
Parallel port
Table 4 on page 41 provides basic information about data communication interfaces that you
can use to connect your printer to a computer. You may send label formats to the printer
through any data communication interface that is available. Select an interface that is
supported by both your printer and your computer or your Local Area Network (LAN).
Caution • Ensure that the printer power is off (O) before connecting data communications
cables. Connecting a data communications cable while the power is on (I) may damage the
printer.
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Select a Data Communication Interface
41
Table 4 • Data Communication Interfaces
Standard or
Option
Interface
Description
RS-232 Serial
Standard
Limitations and Requirements
•
•
Maximum cable length of 50 ft (15.24 m).
You may need to change printer parameters to match the host
computer.
•
You need to use a null-modem adaptor to connect to the printer
if using a standard modem cable.
Connections and Configuration The baud rate, number of
data and stop bits, the parity, and the XON/XOFF or DTR control
must match those of the host computer.
USB
Standard
Standard
Limitations and Requirements
•
•
Maximum cable length of 16.4 ft (5 m).
No printer parameter changes required to match the host
computer.
Connections and Configuration No additional
configuration is necessary.
8-bit Parallel data
interface
Limitations and Requirements
•
•
•
Maximum cable length of 10 ft (3 m).
Recommended cable length of 6 ft (1.83 m).
No printer parameter changes required to match the host
computer.
•
A wired or wireless print server (if installed) takes up this port
on the printer.
Connections and Configuration No additional
configuration is necessary.
Wired Ethernet print
server
Option
Limitations and Requirements
•
•
Can print to the printer from any computer on your LAN.
Can communicate with the printer through the printer’s web
pages.
•
•
The printer must be configured to use your LAN.
A parallel connection or a wireless print server (if installed)
takes up this port on the printer.
Caution • Be careful not to plug a USB cable into a wired
Ethernet print server connector on the printer because doing so
will damage the Ethernet connector.
Connections and Configuration Refer to the ZebraNet
Wired and Wireless Print Servers User Guide for configuration
instructions. A copy of this manual is available at
http://www.zebra.com/manuals or on the user CD that came with
your printer.
Note • To use this connection, you may need to remove a
factory-installed plug that is designed to keep someone
from accidentally plugging a USB connector into this port.
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Printer Setup and Operation
Select a Data Communication Interface
42
Table 4 • Data Communication Interfaces (Continued)
Standard or
Option
Interface
Description
Wireless print server
Option
Limitations and Requirements
•
Can print to the printer from any computer on your Wireless
Local Area Network (WLAN).
•
Can communicate with the printer through the printer’s web
pages.
•
•
The printer must be configured to use your WLAN.
A parallel connection or a wired print server (if installed) takes
up this port on the printer.
Configuration Refer to the ZebraNet Wired and Wireless Print
Servers User Guide for configuration instructions. A copy of this
user CD that came with your printer.
Data Cables
You must supply all data cables for your application.
Ethernet cables do not require shielding, but all other data cables must be fully shielded and
fitted with metal or metallized connector shells. Unshielded data cables may increase radiated
emissions above the regulated limits.
To minimize electrical noise pickup in the cable:
• Keep data cables as short as possible.
• Do not bundle the data cables tightly with the power cords.
• Do not tie the data cables to power wire conduits.
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Printer Setup and Operation
Connect the Printer to a Power Source
43
Connect the Printer to a Power Source
The AC power cord must have a three-prong female connector on one end that plugs into the
mating AC power connector at the rear of the printer. If a power cable was not included with
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an
IEC 320 female connector and the appropriate region-specific three-conductor grounded
plug configuration.
To connect the printer to a power source, complete these steps:
1. Plug the female end of the A/C power cord into the A/C power connector on the back of
the printer.
2. Plug the male end of the A/C power cord into an appropriate power outlet.
115 V AC
230 V AC
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Connect the Printer to a Power Source
44
3. Turn on (I) the printer.
The printer boots up and performs a self-test.
Power Cord Specifications
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an
IEC 320 female connector and the appropriate region-specific, three-conductor grounded
plug configuration.
Depending on how your printer was ordered, a power cord may or may not be included. If one
refer to the following guidelines:
• The overall cord length must be less than 9.8 ft. (3 m).
• The cord must be rated for a minimum of 10 A, 250 V.
• The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic
interference.
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Connect the Printer to a Power Source
45
Figure 5 • Power Cord Specifications
2
3
1
4
AC power plug for your country—This should bear the certification
mark of at least one of the known international safety organizations
1
3-conductor HAR cable or other cable approved for your country.
IEC 320 connector—This should bear the certification mark of at
Length ≤ 9.8 ft. (3 m). Rating 10 Amp minimum, 250 VAC.
2
3
4
Figure 6 • International Safety Organization Certification Symbols
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Printer Setup
Install the Control Panel Keypad Cover
46
Install the Control Panel Keypad Cover
this optional cover if your printer will operate in a moist or dirty environment. This will help to
protect the keypad from damage.
Figure 7 • Control Panel Keypad Cover
To install the control panel keypad cover, complete these steps:
1. Remove the paper backing from the control panel keypad cover to expose the adhesive.
2. Carefully align the cover over the keypad. Press to make the cover adhere to the printer.
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Printer Setup and Operation
47
Types of Media
Types of Media
Important • Zebra strongly recommends the use of Zebra-brand supplies for continuous
high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has
been specifically engineered to enhance the printing capabilities of the printer and to prevent
Your printer can use various types of media:
• Standard media—Most standard media uses an adhesive backing that sticks individual
labels or a continuous length of labels to a liner. Standard media can come on rolls or in a
• Tag stock—Tags are usually made from a heavy paper. Tag stock does not have adhesive
or a liner, and it is typically perforated between tags. Tag stock can come on rolls or in a
Table 5 • Roll and Fanfold Media
Media Type
How It Looks
Description
Non-Continuous
Roll Media
Roll media is wound on a 3-in. (76-mm) core. Individual
labels or tags are separated by one or more of the following
methods:
•
Web media separates labels by gaps, holes, or notches.
•
•
Black mark media uses pre-printed black marks on the
back side of the media to indicate label separations.
Perforated media has perforations that allow the labels or
tags to be separated from each other easily. The media may
also have black marks or other separations between labels
or tags.
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Types of Media
48
Table 5 • Roll and Fanfold Media (Continued)
Media Type
How It Looks
Description
Non-Continuous
Fanfold Media
Fanfold media is folded in a zigzag pattern. Fanfold media can
have the same label separations as non-continuous roll media.
The separations would fall on or near the folds.
Continuous
Roll Media
Roll media is wound on a 3-in. (76-mm) core.
Continuous roll media does not have gaps, holes, notches, or
black marks to indicate label separations. This allows the
image to be printed anywhere on the label. Sometimes a cutter
is used to cut apart individual labels.
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Printer Setup and Operation
49
Ribbon Overview
Ribbon Overview
Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is
transferred to the media during the thermal transfer process. The media determines whether
you need to use ribbon and how wide the ribbon must be.
When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is
narrower than the media, areas of the printhead are unprotected and subject to premature wear.
When to Use Ribbon
Thermal Transfer media requires ribbon for printing while Direct Thermal media does not.
To determine if ribbon must be used with a particular media, perform a media scratch test.
To perform a media scratch test, complete these steps:
1. Scratch the print surface of the media rapidly with your fingernail.
2. Did a black mark appear on the media?
If a black mark...
Then the media is...
Does not appear on the media
Appears on the media
Thermal transfer. A ribbon is required.
Direct thermal. No ribbon is required.
Coated Side of Ribbon
only use ribbon that is coated on the outside. If you are unsure which side of a particular roll of
ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which side is
coated.
Figure 8 • Ribbon Coated on Outside or Inside
Outside
Inside
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Ribbon Overview
50
Adhesive Test
If you have labels available, perform the adhesive test to determine which side of a ribbon is
coated. This method works well for ribbon that is already installed.
To perform an adhesive test, complete these steps:
1. Peel a label from its liner.
2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.
3. Peel the label off of the ribbon.
4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?
If ink from the ribbon...
Then...
Adhered to the label
The ribbon is coated on the outside and can be
used in this printer.
Did not adhere to the label
The ribbon is coated on the inside and cannot
be used in this printer.
To verify this, repeat the test on the other
surface of the roll of ribbon.
Ribbon Scratch Test
Perform the ribbon scratch test when labels are unavailable.
To perform a ribbon scratch test, complete these steps:
1. Unroll a short length of ribbon.
2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the
ribbon in contact with the paper.
3. Scratch the inner surface of the unrolled ribbon with your fingernail.
4. Lift the ribbon from the paper.
5. Observe the results. Did the ribbon leave a mark on the paper?
If the ribbon...
Then...
Left a mark on the paper
The ribbon is coated on the outside and can be
used in this printer.
Did not leave a mark on the The ribbon is coated on the inside and cannot
paper
be used in this printer.
To verify this, repeat the test on the other
surface of the roll of ribbon.
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Select a Print Mode
Select a Print Mode
Use a print mode that matches the media being used and the printer options available
Table 6 • Print Modes and Printer Options
Print Mode
When to Use/Printer Options Required
Use for most applications. This mode can
Printer Actions
Tear-Off
The printer prints label formats as it
receives them. The printer operator can tear
off the printed labels any time after they
print.
(default setting) be used with any printer options and most
media types.
roll media in Tear-Off mode
fanfold media in Tear-Off mode
(rear feed)
fanfold media in Tear-Off mode
(bottom feed)
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Table 6 • Print Modes and Printer Options
Print Mode
When to Use/Printer Options Required
Printer Actions
Peel-Off
Use when the printer has the Rewind option The printer peels the label from the liner
if you want to remove the labels from the
liner one label at a time.
during printing and then pauses until the
label is removed. The liner winds onto the
rewind spindle.
Red solid lines = media, Blue dotted lines = backing only
Rewind
Use when the printer has the Rewind option The printer prints without pausing between
if you want to save the labels without
separating them or removing them from
their backing.
labels. The media is wound onto the rewind
spindle after printing.
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Select a Print Mode
Table 6 • Print Modes and Printer Options
When to Use/Printer Options Required Printer Actions
Print Mode
Cutter
Use when the printer has a cutter option if
you want the labels to be cut apart.
The printer prints a label and then cuts it
free.
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Load the Ribbon
54
Load the Ribbon
Use the instructions in this section to load ribbon (if used) in your printer. Ribbon is used only
with thermal transfer labels. For direct thermal labels, do not load ribbon in the printer.
To determine if ribbon must be used with a particular media, see When to Use Ribbon
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
Important • Use ribbon that is wider than the media to protect the printhead from wear.
information.
To load ribbon, complete these steps:
1. Raise the media door.
2. Align the arrow (1) on the ribbon take-up spindle knob with the notch (2) in the ribbon
take-up spindle.
2
1
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Load the Ribbon
3. Align the segments of the ribbon supply spindle.
4. Position the ribbon with the loose end unrolling clockwise.
5. Place the roll of ribbon on the ribbon supply spindle. Push the roll back as far as it will go.
6. A ribbon leader makes ribbon loading and unloading easier. Does your roll of ribbon have
paper or something else attached to the end to serve as a ribbon leader?
If…
Yes
No
Then…
Continue with the next step.
a. Tear off a strip of media (labels and liner) about 6–12 in. (150–305 mm)
long from the roll.
b. Peel a label from the media strip.
c. Use this label (1) to attach the end of the ribbon (2) to the media strip (3).
The media strip acts as a leader.
3
1
2
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7.
Caution • The printhead may be hot and could cause severe burns. Allow the
printhead to cool.
Rotate the printhead-open lever (1) to the open position.
1
8. Thread the ribbon over the media dancer assembly (1) and under the ribbon guide roller
(2).
1
2
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Load the Ribbon
9. Push the ribbon leader forward until it passes under the printhead assembly (1), over the
snap plate (2), and then over the platen roller (3).
1
2
3
10. Bring the ribbon leader over the upper ribbon roller (1) and then toward the ribbon take-up
spindle (2).
1
2
11. Wind the ribbon leader and attached ribbon counterclockwise around the ribbon take-up
spindle.
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12. Rotate the spindle counterclockwise several turns to wind the ribbon and remove any
slack.
13. Is media already loaded?
If…
No
Then…
Yes
a. Push down the printhead assembly (1), and then rotate the printhead-open
lever (2) until it locks into place.
2
1
b. Close the media door.
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Load the Media
Load the Media
1.
Caution • The printhead may be hot and could cause severe burns. Allow the
printhead to cool.
Open the printhead assembly by rotating the printhead-open lever (1).
1
2. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
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3. Slide the outer media guide (1) all the way out.
1
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Load the Media
4. Insert media into the printer. Follow the instructions for roll or fanfold media, as
appropriate.
Fanfold Media
Roll Media
a. Remove and discard any tags or labels that are
a. Thread the fanfold media through the bottom
dirty or that are held by adhesives or tape.
or rear slot.
Bottom Feed
Rear Feed
b. Pull out the media supply guide as far as it
b. Pull out the media supply guide as far as it
goes.
goes.
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Fanfold Media (Continued)
Roll Media (Continued)
c. Place the roll of media on the media supply
c. Drape the media over the media supply
hanger. Push the roll back as far as it will go.
hanger.
d. Slide in the media supply guide until it
d. Slide in the media supply guide until it
touches the edge of the roll.
touches the edge of the media.
5. Thread the media under the media dancer assembly roller (1), the media guide roller (2),
and then the upper media sensor (3).
Important • Make sure that you thread the media under these components. If you thread
the media over them, the media obstructs the ribbon sensor and causes a false
RIBBON OUTerror.
3
2
1
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Load the Media
6. Push the media forward until it passes under the printhead assembly (1), under the
snap plate (2), and then over the platen roller (3).
1
2
3
7. In which print mode will your printer be operating? (For more information on print
If using…
Then…
Tear-Off mode
Continue with Final Steps for
Peel-Off mode
Continue with Final Steps for Peel-
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If using…
Then…
Rewind mode
Continue with Final Steps for
Cutter mode
Continue with Final Steps for Cutter
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Load the Media
Final Steps for Tear-Off Mode
7.
8. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
1
2
9. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
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10. Push down the printhead assembly (1), and then rotate the printhead-open lever (2) until it
locks into place.
2
1
11. Close the media door.
print.
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Load the Media
Final Steps for Peel-Off Mode
7.
8. Remove the rewind plate (if installed) from the front of the printer. Store it on the two
mounting screws on the inside of the printer base.
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9. Extend approximately 36 in. (920 mm) of media out of the printer. Remove and discard
the labels from this exposed media.
10. Remove the hook from the rewind spindle.
11. If you are using a core, slide it onto the rewind spindle until it is flush against the guide
plate.
Note • A core is not required.
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Load the Media
12. Wind the media liner counterclockwise around the rewind spindle.
a. Reinstall the hook. Insert the short end of the hook into the hole in the center of the
adjusting nut (1). Insert the long end of the hook into the small hole on the guide
plate (2).
2
1
b. Rotate the spindle counterclockwise several turns to wind the media liner over the
hook and remove any slack.
13. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
1
2
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14. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
15. Push down the printhead assembly (1), and then rotate the printhead-open lever (2) until it
locks into place.
2
1
The backing winds on the rewind spindle or core.
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Load the Media
16. Close the media door.
print.
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Final Steps for Rewind Mode
7.
8. Remove the rewind plate from its storage location inside the printer.
9. Position the rewind plate so that the lip on the attached hook plate points down.
3
1
4
5
2
Upper slot
Lower slot
Rewind plate
Lip
Adjustable hook plate
1
2
3
4
5
10. Insert the hook plate lip 1/2 in. (13 mm) into the lower slot in the side plate.
11. Align the upper end of the rewind plate with the matching upper slot in the side plate.
12. Slide in the rewind plate until it stops against the printer’s main frame.
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Load the Media
13. Extend approximately 36 in. (920 mm) of media out of the printer. Remove and discard
the labels from this exposed media.
14. Remove the hook from the rewind spindle.
15. If you are using a core, slide it onto the rewind spindle until it is flush against the guide
plate.
Note • A core is not required.
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16. Wind the media liner counterclockwise around the rewind spindle.
a. Reinstall the hook. Insert the short end of the hook into the hole in the center of the
adjusting nut (1). Insert the long end of the hook into the small hole on the guide
plate (2).
2
1
b. Rotate the spindle counterclockwise several turns to wind the media liner over the
hook and remove any slack.
17. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
1
2
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Load the Media
18. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
19. Push down the printhead assembly (1), and then rotate the printhead-open lever (2) until it
locks into place.
2
1
The media winds on the rewind spindle or core.
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20. Close the media door.
print.
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Load the Media
Final Steps for Cutter Mode
7.
8.
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
Thread the media forward until it passes under the printhead assembly (1), under the
snap plate (2), and through the cutter assembly (3).
1
2
3
9. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
1
2
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10. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
11. Push down the printhead assembly (1), and then rotate the printhead-open lever (2) until it
locks into place.
2
1
The media winds on the rewind spindle or core.
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Load the Media
12. Close the media door.
print.
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Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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3
Printer Configuration
and Adjustment
This section assists you with configuration of and adjustments to the printer.
Contents
Changing Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Maintenance and Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Language Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Sensor Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Calibrate the Ribbon and Media Sensors Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Remove Media or Liner from the Rewind Spindle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Adjust Transmissive Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Upper Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Lower Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Adjust Printhead Pressure and Toggle Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
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Changing Printer Settings
82
Changing Printer Settings
This section presents the printer settings that you can change and identifies the tools for
changing them. These tools include the following:
®
• ZPL and Set/Get/Do (SGD) commands (See the Zebra Programming Guide for more
information.)
information.)
• The printer’s web pages when the printer has an active wired or wireless print server
connection (See the ZebraNet Wired and Wireless Print Servers User Guide for more
information.)
user CD that came with your printer.
This section contains the following subsections:
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Changing Printer Settings
Print Settings
Table 7 • Print Settings
Print
Darkness
Set the darkness to the lowest setting that provides good print quality. If you set the darkness
too high, the label image may print unclearly, bar codes may not scan correctly, the ribbon
may burn through, or the printhead may wear prematurely.
0.0 – 30.0
Accepted values:
Related ZPL command(s):
SGD command used:
^MD, ~SD
print.tone
View and Modify Printer Settings > General Setup >
Printer web page:
Darkness
Print Speed
Select the speed for printing a label (given in inches per second). Slower print speeds
typically yield better print quality.
•
•
203 dpi: 2–12 ips
300 dpi: 2–9 ips
Accepted values:
^PR
Related ZPL command(s):
SGD command used:
media.speed
View and Modify Printer Settings > General Setup >
Printer web page:
Print Speed
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Table 7 • Print Settings (Continued)
If necessary, adjust the position of the media over the tear-off bar after printing.
Tear-Off
Position
•
Higher numbers move the media out (the tear line moves closer to the leading edge of
the next label).
•
Lower numbers move the media in (the tear line moves closer to the edge of the label
just printed).
1
2
Media direction
Factory-set tear line location at position 000
1
2
–120 to 120
~TA
Accepted values:
Related ZPL command(s):
SGD command used:
none
View and Modify Printer Settings > General Setup >
Printer web page:
Tear Off
Print Mode
Select a print mode that is compatible with your printer options.
•
•
•
•
TEAR OFF—The printer prints label formats as it
receives them. The printer operator can tear off the
printed labels any time after they print.
PEEL—The printer peels the label from the liner
during printing and then pauses until the label is
removed. The liner winds onto the rewind spindle.
REWIND—The printer prints without pausing
between labels. The media is wound onto the rewind
spindle after printing.
Accepted values:
CUTTER—The printer prints a label and then cuts it
free.
^MM
Related ZPL command(s):
SGD command used:
media.printmode
View and Modify Printer Settings > General Setup >
Printer web page:
Print Mode
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Changing Printer Settings
Table 7 • Print Settings (Continued)
Select the type of media that you are using.
Media Type
•
If you select CONTINUOUS, you must include a label length in your label format (^LL
if you are using ZPL).
•
If you select NON-CONTINUOUS for various non-continuous media, the printer feeds
media to calculate the label length.
•
•
CONTINUOUS
NON-CONTINUOUS
Accepted values:
^MN
Related ZPL command(s):
SGD command used:
none
View and Modify Printer Settings > Media Setup >
Printer web page:
Media Type
Print Method Specify if ribbon is being used. Thermal Transfer media requires ribbon for printing while
Direct Thermal media does not.
•
•
THERMAL TRANS
DIRECT THERMAL
Accepted values:
^MT
Related ZPL command(s):
SGD command used:
none
View and Modify Printer Settings > Media Setup >
Printer web page:
Print Method
Print Width
Specify the width of the labels being used.
Note • Setting the width too narrow can result in portions of a label format not being
printed on the media. Setting the width too wide wastes formatting memory and can
cause the printer to print off of the label and onto the platen roller. This setting can
affect the horizontal position of the label format if the image was inverted using the
^POIZPL II command.
minimum: 2 dots
maximum:
Accepted values:
•
•
203 dpi: 832 dots
300 dpi: 1248 dots
^PW
Related ZPL command(s):
SGD command used:
none
View and Modify Printer Settings > Media Setup >
Printer web page:
Print Width
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Table 7 • Print Settings (Continued)
Set the maximum label length to a value that is at least 1.0 in. (25.4 mm) greater than the
Maximum
Label Length actual label length plus the interlabel gap. If you set the value to one that is smaller than the
label length, the printer assumes that continuous media is loaded, and the printer cannot
calibrate.
For example, if the label length is 6.0 inches (152 mm) including the interlabel gap, set the
parameter for at least 7.0 inches (178 mm).
1
3
2
Label length (including interlabel gap)
Interlabel gap
Set the maximum label length to approximately
this value
1
2
3
0 to the maximum label length supported by the printer
Accepted values:
Related ZPL command(s): ^ML
none
SGD command used:
Control panel menu item:
Printer web page:
View and Modify Printer Settings > Media Setup >
Maximum Length
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Changing Printer Settings
Table 7 • Print Settings (Continued)
Backfeed
Sequence
This parameter sets when label backfeed occurs after a label is removed in some print
modes. It has no effect in Rewind mode. This setting is superseded by ~JSwhen received
as part of a label format.
•
AFTER (backfeed occurs immediately after the last
label is completed)
Accepted values:
•
•
OFF (no backfeed)
BEFORE (backfeed occurs before the forward motion
of the first label)
•
DEFAULT
Related ZPL command(s): ~JS
none
SGD command used:
View and Modify Printer Settings > Advanced Setup >
Printer web page:
Backfeed
Label Top
Position
This parameter adjusts the print position vertically on the label. Positive numbers adjust the
label top position farther down the label (away from the printhead) by the specified number
of dots. Negative numbers adjust the position up the label (toward the printhead).
–120 to 120
Accepted values:
Related ZPL command(s): ^LT
none
SGD command used:
View and Modify Printer Settings > General Setup >
Printer web page:
Label Top
Label Left
Position
If necessary, shift the print position horizontally on the label. Positive numbers move the left
edge of the image toward the center of the label by the number of dots selected, while
negative numbers move the left edge of the image toward the left edge of the label.
–9999 to 9999
Accepted values:
Related ZPL command(s): ^LS
none
SGD command used:
View and Modify Printer Settings > Advanced Setup >
Printer web page:
Left Position
Head Test
Count
The printer periodically performs a test of the printhead functionality. This parameter
establishes how many labels are printed between these internal tests.
0000 (disables the test) to 9999
Accepted values:
Related ZPL command(s): ^JT
none
SGD command used:
View and Modify Printer Settings > Advanced Setup >
Printer web page:
Head Test Count
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Table 7 • Print Settings (Continued)
Reprint
Mode
When reprint mode is enabled, you can reprint the last label printed by pressing and holding
PAUSE + CANCEL on the printer’s control panel.
•
•
ON
OFF
Accepted values:
Related ZPL command(s): ^JZ
none
SGD command used:
Printer web page: N/A
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Maintenance and Diagnostic Tools
Table 8 • Maintenance and Diagnostic Tools
Supplies Low
Warning
When this feature is enabled, the printer provides warnings when the media or ribbon is
reaching near the end of the roll.
MEDIA DISABLED, MEDIA ENABLED
Accepted values:
Related ZPL command(s):
SGD command used:
^JH
none
View and Modify Printer Settings > General Setup
Printer web page:
> Early Warning (Media)
Early Warning
When this feature is enabled, the printer provides warnings when the printhead needs to
for Maintenance be cleaned.
MAINT. OFF, MAINT. ON
Accepted values:
^JH
Related ZPL command(s):
SGD command used:
none
View and Modify Printer Settings > General Setup
> Early Warning (Maintenance)
Printer web page:
Printhead
Cleaning Interval media or ribbon roll that you are using.
When the printhead reaches the set length, WARNING CLEAN PRINTHEAD appears on
the control panel display. If the alert function is enabled, the printer generates an alert.
When Early Warning for Maintenance is enabled, set this value to the length of the
0 M/0 FT to 450M/1476 FT in 50 M increments
Accepted values:
Related ZPL command(s):
SGD command used:
^JH
none
View and Modify Printer Settings > General Setup
Printer web page:
> Head Cleaning
Printhead Life
Expectancy
When Early Warning for Maintenance is enabled, set this value to the number of inches
of media that the printhead is expected to print.
When the printhead reaches the set length, WARNING REPLACE HEAD appears on the
control panel display. If the alert function is enabled, the printer generates an alert.
0 M/0 FT to 450M/1476 FT in 50 M increments
Accepted values:
Related ZPL command(s):
SGD command used:
^JH
none
View and Modify Printer Settings > General Setup
Printer web page:
> Head Life
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Table 8 • Maintenance and Diagnostic Tools (Continued)
Non-Resettable
Counter
The non-resettable counter gives the total length of media that the printer has printed.
You can use firmware commands to change the unit of measure for this counter.
^MA(for changing unit of measure)
Related ZPL command(s):
SGD command used:
none
none
Printer web page:
User-Controlled
Counters
Two user-controlled counters give the total length of media that the printer has printed
since the last time the counter was reset. You can use firmware commands to change the
unit of measure and reset the counters.
^MA(for changing unit of measure)
~RO(for resetting counters)
Related ZPL command(s):
odometer.media_marker_count1
odometer.media_marker_count2
SGD command used:
none
Printer web page:
Print Counter
Readings
Prints a label that lists the odometer readings for the following:
•
•
•
the non-resettable counter
the two user-controlled counters
the Early Warning for Maintenance counters, which indicate when the printhead
was last cleaned and the printhead life (If the Early Warning for Maintenance
feature is disabled, the counters related to it do not print.)
~HQ
Related ZPL command(s):
SGD command used:
Control panel menu item:
Printer web page:
none
none
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Table 8 • Maintenance and Diagnostic Tools (Continued)
Print the specified information on one or more labels.
Print
Information
•
•
•
•
FONTS—Prints the available fonts in the printer, including standard printer fonts
plus any optional fonts. Fonts may be stored in RAM or Flash memory.
BAR CODES—Prints the available bar codes in the printer. Bar codes may be stored
in RAM or Flash memory.
IMAGES—Prints the available images stored in the printer’s RAM, Flash memory,
or optional memory card.
FORMATS—Prints the available formats stored in the printer’s RAM, Flash
memory, or optional memory card.
•
•
•
SETUP—Prints the printer configuration label.
NETWORK—Prints the settings for any print server that is installed.
ALL—Prints the previous six labels.
Printer configuration: ~WC
Network: ~WL
Related ZPL command(s):
Others: ^WD
SGD command used: none
Control panel menu item:
View and Modify Printer Settings >
Print Listings on Label
Printer web page:
Print a Sensor
Profile
Shows the sensor settings compared to actual sensor readings.
~JG
Related ZPL command(s):
SGD command used: none
Control panel menu item:
Printer web page:
View and Modify Printer Settings >
Print Listings on Label
Initialize Flash
Memory
This option erases all previously stored information from Flash memory.
Caution • This option completely erases the Flash memory.
^JB
Related ZPL command(s):
SGD command used: none
Control panel menu item:
Printer web page:
View and Modify Printer Settings > Advanced
Setup > Format Memory
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Table 8 • Maintenance and Diagnostic Tools (Continued)
Power-Up Action Set the Power-Up Action
Set the action for the printer to take during the power-up sequence.
•
CALIBRATE adjusts sensor levels and thresholds, determines the label length, and
feeds the media to the next web.
•
•
FEED—feeds the labels to the first registration point.
LENGTH determines the label length using current sensor values, and feeds the
media to the next web.
•
•
NO MOTION tells the printer not to move the media. You must manually ensure
that the web is positioned correctly, or press feed to position the next web.
SHORT CAL sets the media and web thresholds without adjusting sensor gain,
determines the label length, and feeds the media to the next web.
•
•
•
•
•
CALIBRATE
FEED
LENGTH
NO MOTION
SHORT CAL
Accepted values:
^MF
Related ZPL command(s):
SGD command used:
none
View and Modify Printer Settings > Calibration
Printer web page:
Head-Close
Action
Set the Head-Close Action
Set the action for the printer to take when you close the printhead.
•
CALIBRATE adjusts sensor levels and thresholds, determines the label length, and
feeds the media to the next web.
•
•
FEED—feeds the labels to the first registration point.
LENGTH determines the label length using current sensor values, and feeds the
media to the next web.
•
•
NO MOTION tells the printer not to move the media. You must manually ensure
that the web is positioned correctly, or press feed to position the next web.
SHORT CAL sets the media and web thresholds without adjusting sensor gain,
determines the label length, and feeds the media to the next web.
•
•
•
•
•
CALIBRATE
FEED
LENGTH
NO MOTION
SHORT CAL
Accepted values:
^MF
Related ZPL command(s):
SGD command used:
none
View and Modify Printer Settings > Calibration
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Changing Printer Settings
Table 8 • Maintenance and Diagnostic Tools (Continued)
Load Printer or Print Server Defaults
Load Defaults
•
FACTORY—Restores all printer settings other than the network settings back to the
factory defaults. Use care when loading defaults because you will need to reload all
settings that you changed manually.
•
•
NETWORK—Reinitializes the printer’s wired or wireless print server. With a
wireless print server, the printer will also reassociate with your wireless network.
LAST SAVED—Loads settings from the last permanent save.
•
•
•
FACTORY
NETWORK
LAST SAVED
Accepted values:
Factory: ^JUF
Network: ^JUN
Last saved: ^JUR
Related ZPL command(s):
none
SGD command used:
Available as options when exiting Setup Mode. See
Control panel menu item:
Factory: Hold FEED + PAUSE during printer
power-up to reset the printer parameters to factory
values.
Control panel key(s):
Network: Hold CANCEL + PAUSE during printer
power-up to reset the network parameters to factory
values.
Last saved: N/A
Factory: View and Modify Printer Settings >
Restore Default Configuration
Printer web page:
Network: Print Server Settings > Reset Print
Server
Last saved: View and Modify Printer Settings >
Restore Saved Configuration
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Table 8 • Maintenance and Diagnostic Tools (Continued)
Media and
Calibrate the printer to adjust the sensitivity of the media and ribbon sensors.
Ribbon Sensor
Calibration
For complete instructions on how to perform a calibration procedure, see Calibrate the
N/A
Accepted values:
Related ZPL command(s):
SGD command used:
~JC
none
Control panel menu item:
Control panel key(s):
Hold PAUSE + FEED + CANCEL for 2 seconds to
initiate calibration.
The calibration procedure cannot be initiated through
the web pages. See the following web page for
settings that are set during sensor calibration:
Printer web page:
View and Modify Printer Settings > Calibration
Important • Do not change these settings
unless you are told to do so by Zebra
Technical Support or by an authorized service
technician.
Communication
Use this diagnostics tool to cause the printer to output the hexadecimal values for all
Diagnostics Mode data received by the printer.
•
•
DISABLED
ENABLED
Accepted values:
~JDto enable, ~JEto disable
none
Related ZPL command(s):
SGD command used:
Control panel menu item:
Printer web page: N/A
Format
Conversion
Selects the bitmap scaling factor. The first number is the original dots per inch (dpi)
value; the second, the dpi to which you would like to scale.
•
•
•
•
•
NONE
Accepted values:
150 → 300
150 → 600
200 → 600
300 → 600
Related ZPL command(s): none
SGD command used: none
Printer web page: none
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Table 8 • Maintenance and Diagnostic Tools (Continued)
Select the information shown on the printer’s display when the printer is idle.
Idle Display
•
•
•
•
•
FIRMWARE (FW) VERSION
MM/DD/YY 24 HR
M/DD/YY 12 HR
DD/MM/YY 24 HR
DD/MM/YY 12 HR
Accepted values:
Related ZPL command(s): none
none
SGD command used:
Printer web page: N/A
RTC Date
This parameter allows you to set the date to display in the Idle Display.
Related ZPL command(s): ^ST
SGD command used: none
Printer web page: none
RTC Time
This parameter allows you to set the time to display in the Idle Display.
Related ZPL command(s): ^ST
SGD command used: none
Printer web page: none
Password Level
This parameter allows you to select whether certain factory-selected menu items or all
menu items are password protected.
•
•
SELECTED ITEMS
ALL ITEMS
Accepted values:
Related ZPL command(s): none
SGD command used: none
Printer web page: none
Run a ZBI
Program
If you have ZBI 2.0 installed, you may choose to run a ZBI program that you have
downloaded to your printer.
N/A
Accepted values:
Related ZPL command(s):
SGD command used:
^JI, ~JI
zbi.control.run
Directory Listing
Control panel menu item:
Printer web page:
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Network Settings
Table 9 • Network Settings
Primary Network Select the Primary Network Device
This parameter determines which device should be considered primary in the active
device selection.
•
•
WIRED
WIRELESS
Accepted values:
^NC
Related ZPL command(s):
SGD command used: ip.primary_network
Printer web page: none
Load from
External Device
View if IP Settings Are Loaded from the Printer or Print Server
This parameter tells whether to use the printer’s or the print server’s LAN/WLAN
settings at power-up. The default is to use the printer’s settings.
•
•
YES
NO
Accepted values:
^NP
Related ZPL command(s):
SGD command used: none
Printer web page: none
Active Print
Server
View the Active Print Server
This menu item displays which print server is being used. This tells which device’s
settings such as IP protocol and IP address are being displayed under those menu items.
• WIRELESS indicates that the wireless print server
is active.
Accepted values:
• INTERNAL WIRED indicates that the internal
wired print server is active.
• EXTERNAL WIRED indicates that an external
wired print server is active.
• NONE indicates that one of the network options is
installed but is not active. When NONE is shown
for this menu item, the device-specific items such
as IP protocol and IP address will not display.
Related ZPL command(s): none
SGD command used: none
Printer web page: none
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Table 9 • Network Settings (Continued)
Set the IP Resolution Method
IP Protocol
This parameter tells if the user (permanent) or the server (dynamic) selects the
IP address. If a dynamic option is chosen, this parameter tells the method(s) by which
the wired or wireless print server receives the IP address from the server.
•
•
•
•
•
•
•
ALL
Accepted values:
GLEANING ONLY
RARP
BOOTP
DHCP
DHCP & BOOTP
PERMANENT
^ND
Related ZPL command(s):
SGD command used: Wired: internal_wired.ip.protocol
external_wired.ip.protocol
Wireless: wlan.ip.protocol
View and Modify Printer Settings >
Network Communications Setup >
TCP/IP Settings > IP Protocol
Printer web page:
IP Address
View or Set the Printer’s IP Address
View and, if necessary, change the printer’s IP address.
Changes to this setting are saved only if IP PROTOCOL is set to PERMANENT. To
allow any saved changes to take effect, reset the print server (see Reset Network
000 to 255 for each field
Accepted values:
^ND
Related ZPL command(s):
SGD command used: Wired: internal_wired.ip.addr
external_wired.ip.addr
Wireless: ip.addr, wlan.ip.addr
View and Modify Printer Settings >
Network Communications Setup >
TCP/IP Settings > IP Address
Printer web page:
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98
Table 9 • Network Settings (Continued)
Subnet Mask
View or Set the Subnet Mask
View and, if necessary, change the subnet mask.
This menu item appears only if a wired or wireless print server is installed on your
printer. To save changes to this setting, set IP PROTOCOL to PERMANENT, and then
000 to 255 for each field
Accepted values:
^ND
Related ZPL command(s):
SGD command used: Wired: internal_wired.ip.netmask
external_wired.ip.netmask
Wireless: wlan.ip.netmask
View and Modify Printer Settings >
Network Communications Setup >
TCP/IP Settings > Subnet Mask
Printer web page:
Default Gateway View or Set the Default Gateway
View and, if necessary, change the default gateway.
This menu item appears only if a wired or wireless print server is installed on your
printer. To save changes to this setting, set IP PROTOCOL to PERMANENT, and then
000 to 255 for each field
Accepted values:
^ND
Related ZPL command(s):
SGD command used: Wired: internal_wired.ip.gateway
external_wired.ip.gateway
Wireless: wlan.ip.gateway
View and Modify Printer Settings >
Network Communications Setup >
TCP/IP Settings > Default Gateway
Printer web page:
MAC Address
View the MAC Address
View the Media Access Control (MAC) address of the print server that is installed in the
printer (wired or wireless).
N/A
Accepted values:
none
Related ZPL command(s):
SGD command used: Wired: internal_wired.mac_addr
external_wired.mac_addr
Wireless: wlan.mac_addr
Printer web page: none
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Changing Printer Settings
Table 9 • Network Settings (Continued)
View the ESSID Value
ESSID
The Extended Service Set Identification (ESSID) is an identifier for your wireless
network. This setting, which cannot be modified from the control panel, gives the
ESSID for the current wireless configuration.
32-character alphanumeric string (default 125)
none
Accepted values:
Related ZPL command(s):
SGD command used: wlan.essid
Printer web page: none
Reset Network
This option resets the wired or wireless print server. You must reset the print server to
allow any changes to the network settings to take effect.
N/A
Accepted values:
Related ZPL command(s):
SGD command used:
~WR
device.reset
Print Server Settings >
Printer web page:
Factory Print Server Settings
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Language Settings
Table 10 • Language Settings
Language
If necessary, change the language that the printer displays.
This change affects the words shown on the following:
•
•
•
status and error messages
the printer parameters
the printer configuration label, the network configuration label, and other labels that you
can select to print through the user menus (This does not apply to Japanese, Korean,
Simplified Chinese, or Traditional Chinese. Labels for those languages print in English.)
Note • The selections for this parameter are displayed in the actual languages to
make it easier for you to find one that you are able to read.
ENGLISH, SPANISH, FRENCH, GERMAN, ITALIAN,
NORWEGIAN, PORTUGUESE, SWEDISH, DANISH,
SPANISH 2, DUTCH, FINNISH, JAPANESE,
Accepted values:
KOREAN, SIMPLIFIED CHINESE, TRADITIONAL
CHINESE, RUSSIAN, POLISH, CZECH, ROMANIAN
Related ZPL command(s): ^KL
none
SGD command used:
Control panel menu item:
Printer web page:
View and Modify Printer Settings > General Setup >
Language
Control
Set the Control Prefix Character Value
Character
The printer looks for this two-digit hex character to indicate the start of a ZPL/ZPL II
control instruction.
Set the control prefix character to match what is used in your label formats.
Accepted values: 00 to FF
Related ZPL command(s): ^CTor ~CT
none
SGD command used:
View and Modify Printer Settings > ZPL Control
Printer web page:
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Changing Printer Settings
Table 10 • Language Settings (Continued)
Set the Format Command Prefix Value
Command
Character
The format command prefix is a two-digit hex value used as a parameter place marker in
ZPL/ZPL II format instructions. The printer looks for this hex character to indicate the start
of a ZPL/ZPL II format instruction.
Set the format command prefix character to match what is used in your label formats.
Important • You cannot use the same hex value for the format command prefix,
control character, and delimiter characters. The printer must see different characters
to work properly. If you are setting the value through the control panel, the printer
will skip any value that is already in use.
Accepted values: 00 to FF
Related ZPL command(s): ^CCor ~CC
none
SGD command used:
View and Modify Printer Settings > ZPL Control
Printer web page:
Delimiter
Character
Set the Delimiter Character Value
The delimiter character is a two-digit hex value used as a parameter place marker in
ZPL/ZPL II format instructions.
Set the delimiter character to match what is used in your label formats.
Accepted values: 00 to FF
Related ZPL command(s): ^CDor ~CD
none
SGD command used:
View and Modify Printer Settings > ZPL Control
Printer web page:
Set the ZPL Mode
ZPL Mode
Select the ZPL mode that matches what is used in your label formats.
This printer accepts label formats written in either ZPL or ZPL II, eliminating the need to
rewrite any ZPL formats that already exist. The printer remains in the selected mode until it
is changed in one of the ways listed here.
•
•
ZPL II
ZPL
Accepted values:
Related ZPL command(s): ^SZ
none
SGD command used:
View and Modify Printer Settings > ZPL Control
Printer web page:
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Sensor Settings
Table 11 • Sensor Settings
Sensor Type
Select the Media Sensor
Select the media sensor that is appropriate for the media that you are using.
•
•
WEB
MARK
Accepted values:
^JS
Related ZPL command(s):
SGD command used:
none
View and Modify Printer Settings > Media Setup
Printer web page:
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Port Settings
Table 12 • Port Settings
Set Parallel Communications
Select the communications port that matches the one being used by the host computer.
Parallel
Communications
•
•
BIDIRECTIONAL
UNIDIRECTIONAL
Accepted values:
none
none
Related ZPL command(s):
SGD command used:
View and Modify Printer Settings >
Serial Communications Setup
Printer web page:
Serial
Set Serial Communications
Communications
Select the communications port that matches the one being used by the host computer.
•
•
•
RS232
RS422/485
RS485 MULTIDROP
Note • Select RS232 if you are using an
external adapter to enable RS422/485
operation.
Accepted values:
none
none
Related ZPL command(s):
SGD command used:
View and Modify Printer Settings >
Serial Communications Setup >
Serial Comm.
Printer web page:
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Table 12 • Port Settings (Continued)
Set the Baud Rate
Select the baud value that matches the one being used by the host computer.
Baud Rate
•
•
•
•
•
•
•
•
•
•
•
•
115200
57600
38400
28800
19200
14400
9600
4800
2400
1200
600
Accepted values:
300
^SC
Related ZPL command(s):
SGD command used:
comm.baud
View and Modify Printer Settings >
Printer web page:
Serial Communications Setup > Baud
Data Bits
Set the Data Bits Value
Select the data bits value that matches the one being used by the host computer.
•
•
7
8
Accepted values:
^SC
Related ZPL command(s):
SGD command used:
comm.data_bits
View and Modify Printer Settings >
Printer web page:
Serial Communications Setup > Data Bits
Parity
Set the Parity Value
Select the parity value that matches the one being used by the host computer.
•
•
•
NONE
EVEN
ODD
Accepted values:
^SC
Related ZPL command(s):
SGD command used:
comm.parity
View and Modify Printer Settings >
Printer web page:
Serial Communications Setup > Parity
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Changing Printer Settings
Table 12 • Port Settings (Continued)
Host Handshake Set the Host Handshake Protocol Value
Select the handshake protocol that matches the one being used by the host computer.
•
•
•
XON/XOFF
RTS/CTS
DSR/DTR
Accepted values:
^SC
Related ZPL command(s):
SGD command used:
none
View and Modify Printer Settings >
Serial Communications Setup >
Host Handshake
Printer web page:
Protocol
Protocol is a type of error checking system. Depending on the selection, an indicator
may be sent from the printer to the host computer signifying that data has been received.
Select the protocol that is requested by the host computer.
•
•
•
NONE
ZEBRA
ACK_NAK
Accepted values:
Note • ZEBRA is the same as ACK_NAK,
except that ZEBRA response messages are
sequenced. If ZEBRA is selected, the printer
must use DSR/DTR for host handshake
protocol.
^SC
Related ZPL command(s):
SGD command used: none
Control panel menu item:
Printer web page:
View and Modify Printer Settings >
Serial Communications Setup > Protocol
Network ID
This parameter assigns a unique number to the printer when the printer is operating in
an RS422/485 multi-drop network environment (an external RS422/485 adapter is
required). This gives the host computer the means to address a specific printer. This
does not affect TCP/IP or IPX networks. Set a unique network ID number for this
printer.
000 to 999
Accepted values:
^NI
Related ZPL command(s):
SGD command used: none
Control panel menu item:
Printer web page:
View and Modify Printer Settings >
Serial Communications Setup > Network ID
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Printer Configuration and Adjustment
Calibrate the Ribbon and Media Sensors Manually
106
Calibrate the Ribbon and Media Sensors Manually
Use the calibration procedure in this section when necessary to calibrate the printer based on
the media and ribbon that you are currently using. Manual calibration is recommended
whenever you are using pre-printed labels (or label backing) or if the printer will not correctly
auto calibrate.
Important • Follow the calibration procedure exactly as presented. All of the steps must be
performed even if only one of the sensors requires adjustment. You may press and hold
CANCEL at any step in this procedure to cancel the process.
To perform sensor calibration, complete these steps:
1. With the printer in the Ready state, initiate media and ribbon calibration through the
printer’s display:
information about using the control panel.
b. Press RIGHT SELECT to select START.
The printer does the following:
•
•
•
The STATUS light and SUPPLIES light flash yellow once.
The PAUSE light blinks yellow.
The control panel displays:
LOAD BACKING
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Calibrate the Ribbon and Media Sensors Manually
107
2. Raise the media door.
3.
Caution • The printhead may be hot and could cause severe burns. Allow the
printhead to cool.
Rotate the printhead-open lever (1) to the open position.
1
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If you are using… Then…
Media where labels are
separated by gaps
b. Extend approximately 8in. (203 mm) of media out of the printer.
c. Remove and discard the labels from this exposed media.
d. Pull the backing into the printer.
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109
If you are using…
Then…
Black mark media
b. Position a black mark over the red light from the black mark media
sensor.
Media where labels are
a. Remove the media from between the media sensors.
separated by holes or notches
5. Press PLUS (+) to continue.
The control panel displays:
REMOVE RIBBON
6. Remove the ribbon (if used).
7. Push down the printhead assembly (1), and then rotate the printhead-open lever (2) until it
locks into place.
2
1
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Calibrate the Ribbon and Media Sensors Manually
110
8. Press PAUSE to begin the media calibration process.
The control panel displays:
CALIBRATING
PLEASE WAIT
When the process is complete, the control panel displays:
RELOAD ALL
9. Rotate the printhead-open lever (1) to the open position.
1
10. Reload the media and ribbon (if used). With preprinted or black mark media, make sure
that an area without preprinting or without a black mark is over the media sensor.
11. Push down the printhead assembly (1), and then rotate the printhead-open lever (2) until it
locks into place.
2
1
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111
12. Close the media door.
The printer completes calibration and feeds labels until they come to rest in the
appropriate spot for printing.
13. Press PAUSE to enable printing.
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Printer Configuration and Adjustment
Remove Used Ribbon
112
Remove Used Ribbon
Remove used ribbon from the ribbon take-up spindle each time you change the roll of ribbon.
To remove used ribbon, complete these steps:
1. Has the ribbon run out?
If the ribbon...
Ran out
Then
Continue with the next step.
Did not run out
Cut or break the ribbon before the ribbon take-up spindle.
2. While holding the ribbon take-up spindle, turn the ribbon release knob clockwise until it
stops.
The ribbon release bars pivot down, easing the spindle’s grip on the used ribbon.
3. Slide the used ribbon off of the ribbon take-up spindle and discard.
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Printer Configuration and Adjustment
Remove Media or Liner from the Rewind Spindle
113
Remove Media or Liner from the Rewind Spindle
Rewind mode uses the rewind spindle to wind media, while Peel-Off mode uses the rewind
spindle to wind used liner. Remove the media or the liner from the rewind spindle each time
that you change media.
Important • It is not necessary to turn off the power to remove media or liner from the
rewind spindle. If power is turned off, all label formats and images, as well as any
temporarily saved parameter settings stored in the printer’s internal memory, are lost. When
power is turned back on, these items must be reloaded.
To remove media or liner from the rewind spindle, complete these steps:
1. Has the media run out?
If...
Then...
No
a. Create slack in the media or liner by rotating the rewind spindle
slightly clockwise.
b. Cut or tear the media or liner at the rewind spindle.
Yes
Continue with the next step.
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Remove Media or Liner from the Rewind Spindle
114
2. Pull out the spindle hook.
3. Slide the media or liner off of the rewind spindle.
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Routine Maintenance
Adjust Transmissive Media Sensors
115
Adjust Transmissive Media Sensors
The transmissive media sensor assembly consists of two parts: a light source and a light
sensor. The lower media sensor is the light source, and the upper media sensor is the light
sensor. The media passes between the two parts.
Adjust these sensors only when the printer cannot detect the top of the labels. In this situation,
the control panel LCD displays ERROR CONDITION PAPER OUT, even though there are
labels loaded in the printer. For non-continuous media with a notch or hole in the media, the
sensor must be directly above the notch or hole.
Upper Media Sensor
The upper media sensor can be positioned along the inner portion of the media (the side closest
to the back frame of the printer) or the outer portion of the media (the side farthest from the
back frame of the printer). Moving the media sensor to the outer portion of the media should
be performed only by a qualified service technician.
To reposition the upper media sensor along the inside portion of the media,
complete these steps:
1. Remove the ribbon (if ribbon is used).
2. Locate the upper media sensor adjustment screw (1). The upper media sensor eye is
directly below the adjustment screw head.
1
Y
Z
X
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Adjust Transmissive Media Sensors
116
3. Using a thin, flat-blade screwdriver, loosen the upper media sensor adjustment screw.
Y
Z
X
4. Slide the upper media sensor along the slot to the desired position.
Y
Z
X
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Adjust Transmissive Media Sensors
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5. Tighten the adjustment screw to secure the upper media sensor in its new position.
Y
Z
X
6. Adjust the lower media sensor to match the new position of the upper media sensor. See
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Adjust Transmissive Media Sensors
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Lower Media Sensor
After you adjust the upper media sensor, adjust the lower media sensor to match its new
position.
To adjust the lower media sensor, complete these steps:
1. Locate the lower media sensor assembly under the rear roller. The sensor is a spring clip
holding a circuit board.
2. Slide the lower sensor until it is under the upper media sensor. Use the light that shines
from the lower sensor to help align it with the upper sensor. Gently pull the wires as
needed (wires should have a little slack).
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Routine Maintenance
Adjust Printhead Pressure and Toggle Position
119
Adjust Printhead Pressure and Toggle Position
Print quality depends on the labels and ribbon used as well as the toggle pressure and position.
Make sure that your labels and ribbon are acceptable for your application. If they are, check
the toggle position and then the printhead pressure.
Toggle Position Adjustment
You may need to adjust the toggles if printing is too light on one side or if thick labels are used.
If the toggle pressure is too light or uneven, the labels and ribbon may slip.
To position the toggles, complete these steps:
2. While printing labels, use the control panel to lower the darkness setting until the labels
3.
Caution • The printhead may be hot and could cause severe burns. Allow the
printhead to cool.
Loosen the locking nut at the top of each toggle assembly.
4. Position the toggles approximately 1/4 of the way in from each edge of the media. (For
extremely narrow media, position one toggle over the center of the labels, and decrease
the pressure on the unused toggle.)
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Adjust Printhead Pressure and Toggle Position
120
5. Tighten the locking nuts.
6. Print additional labels at 2 in. (51 mm) per second by again running the PAUSE Self Test.
(Press and hold PAUSE while turning on (I) the printer.)
7. Do both sides of the label print at the same level of gray?
If…
Then…
Yes
The toggles are positioned correctly. Increase the darkness setting to the
optimum level for the media being used.
No
a. Readjust the position of the toggle or toggles toward the side that printed
lighter.
b. Print additional labels at 2 in. (51 mm) per second by again running the
PAUSE Self Test. (Press and hold PAUSE while turning on (I) the printer.)
c. Repeat this step until both sides of the label print at the same level of gray.
d. Increase the darkness setting to the optimum level for the media being used.
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121
Printhead Pressure Adjustment
If positioning the toggles properly does not solve a print quality problem, try adjusting the
printhead pressure. Maximize printhead life by using the lowest pressure that produces the
desired print quality.
Caution • Observe proper electrostatic safety precautions when handling any
static-sensitive components such as circuit boards and printheads.
To adjust printhead pressure, complete these steps:
Before adjusting the printhead pressure, check that the toggles are positioned correctly. See
Printhead life and drive system life (belts and bearings) can be maximized by using the lowest
pressure that produces the desired print quality without allowing the ribbon or media to
slip.You may need to adjust the printhead pressure in the following instances:
• if there is noticeable bleed or swelling in the printed image (too much pressure)
• if there are voids (too little pressure)
• if the darkness setting (burn duration) is set properly, but printing is too light (too little
pressure)
• if the ribbon slips (too little pressure)
Caution • Observe proper electrostatic safety precautions when handling any
static-sensitive components such as circuit boards and printheads.
To adjust printhead pressure, complete these steps:
test labels.
for your media and ribbon.
3. Loosen the locking nut on the toggle assemblies.
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Adjust Printhead Pressure and Toggle Position
122
4.
Caution • The printhead may be hot and could cause severe burns. Allow the
printhead to cool.
Move the adjusting nut until the print quality is acceptable. Use the lowest pressure that
provides the desired print quality.
•
•
To increase printhead pressure, move the adjusting nut downward.
To decrease printhead pressure, move the adjusting nut upward.
5. To lock the toggle pressure, tighten the locking nut against the adjusting nut.
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4
Routine Maintenance
This section provides routine cleaning and maintenance procedures.
Contents
Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Recycling Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Cleaning Schedule and Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Clean the Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Clean the Printhead and Platen Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Clean the Snap Plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Clean the Cutter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
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Replacing Printer Components
124
Replacing Printer Components
Some printer components, such as the printhead and platen roller, may wear out over time and
can be replaced easily. Regular cleaning may extend the life of some of these components. See
Ordering Replacement Parts
For optimal printing quality and proper printer performance across our product line, Zebra
strongly recommends the use of genuine Zebra™ supplies as part of the total solution.
Contact your authorized Zebra reseller for part ordering information, or see
Recycling Printer Components
The majority of this printer’s components are recyclable. The printer’s main logic board
includes a battery that you should dispose of properly.
Do not dispose of any printer components in unsorted municipal waste. Please dispose of the
battery according to your local regulations, and recycle the other printer components
according to your local standards. For more information, see
Lubrication
Other than lubricating the cutter blade after approximately 60,000 cuts, no lubrication is
needed for this printer.
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
Caution • Some commercially available lubricants will damage the finish and the
mechanical parts if used inappropriately on this printer.
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Cleaning Schedule and Procedures
125
Cleaning Schedule and Procedures
Cleaning your printer regularly maintains print quality and may extend the life of the printer.
specific procedures.
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
Caution • Use only the cleaning agents indicated. Zebra is not responsible for damage
caused by any other fluids being used on this printer.
Table 13 • Recommended Printer Cleaning Schedule
Area
Method
Solvent*
Solvent*
Air blow
Air blow
Solvent*
Air blow
Air blow
Solvent*
Solvent*
Solvent*
Interval
Printhead
Perform these procedures at the following times:
•
•
When CLEAN HEAD NOWappears.
Platen roller
Direct Thermal Print Mode: After every roll of
labels or 500 ft (150 m) of fanfold labels.
Thermal Transfer Print Mode: After every roll
(1500 ft or 450 m) of ribbon.
†
†
Transmissive (media) sensor
Black mark sensor
Media path
•
Ribbon sensor
Label-available sensors
Tear-off/peel-off bar
Snap plate
Every 6 months, or as needed
As needed
Cutter
* Zebra recommends using Preventive Maintenance Kit (part number 47362). In place of this kit, you may use a clean swab
dipped in a solution of isopropyl alcohol (minimum 90%) and deionized water (maximum 10%).
† If using canned air, it is recommended that you turn off the printer before cleaning.
Clean the Exterior
Clean the outside surfaces of the printer with a lint-free cloth. Use a mild detergent solution or
desktop cleaner sparingly, as needed.
Caution • Do not use harsh or abrasive cleaning agents or solvents.
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Cleaning Schedule and Procedures
126
Clean the Media Compartment
After every four rolls of media, inspect the media compartment. Use a soft bristle brush or a
vacuum cleaner to remove any dirt and lint from the interior of the printer.
Clean the Printhead and Platen Roller
If print quality does not improve after you perform this procedure, clean the printhead with
Save-a-Printhead cleaning film. This specially coated material removes contamination
buildup without damaging the printhead. Call your authorized Zebra reseller or distributor for
more information.
Clean the printhead after every roll (1500 feet or 450 m) of thermal transfer ribbon or after
every roll (500 feet or 150 m) of direct thermal labels or when CLEAN HEAD NOWappears
on the LCD. Clean the printhead more often if you see inconsistent print quality, such as voids
in the bar code or graphics.
Caution • The printhead may be hot and can cause severe burns. Allow the printhead to
cool.
Caution • Before touching the printhead assembly, discharge any built-up static electricity
by touching the metal printer frame or by using an anti-static wriststrap and mat.
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
To clean the printhead and platen roller, complete these steps:
1. Open the printhead assembly by rotating the printhead-open lever (1).
1
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Cleaning Schedule and Procedures
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2. Remove the media and ribbon (if loaded).
3. Using the swab from the Preventive Maintenance Kit (part number 47362), wipe along the
brown strip on the printhead assembly from end to end. In place of the Preventive
Maintenance Kit, you may use a clean swab dipped in a solution of isopropyl alcohol
(minimum 90%) and deionized water (maximum 10%). Allow the solvent to evaporate.
3
4
1
2
Swab
Platen roller
Printhead print elements
Printhead-open lever
1
2
3
4
4. While manually rotating the platen roller, clean it thoroughly with the swab. Allow the
solvent to evaporate.
5. Reload the media and the ribbon (if required).
6. Push down the printhead assembly (1), and then rotate the printhead-open lever (2) until it
locks into place.
2
1
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Cleaning Schedule and Procedures
128
Clean the Sensors
Brush or vacuum any accumulated paper lint and dust off the sensors. Clean the sensors
Ribbon and Label-Available Sensor Locations
Figure 9 • Sensor Locations
1
2
3
Label-available sensors
Black mark sensor
Ribbon sensor
1
2
3
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Cleaning Schedule and Procedures
130
Clean the Snap Plate
the location of the snap plate.
Figure 12 • Snap Plate Location
Important • Be careful not to bend or twist the metal snap plate as you remove it from or
insert it into the printer.
To clean the snap plate, complete these steps:
1.
Caution • Turn off (O) the printer and disconnect it from the power source before
performing the following procedure.
Turn off (O) the printer, and disconnect the AC power cord and all data cables.
2.
Caution • While performing any tasks near an open printhead, remove all rings,
watches, hanging necklaces, identification badges, or other metallic objects that could
touch the printhead.
Open the printhead and remove the media and ribbon (if used).
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Cleaning Schedule and Procedures
131
3. Insert a small-blade screwdriver or similar tool into the loop on the left side of the snap
plate. Gently lift the left side of the snap plate slightly and, if necessary, support it with
your left hand.
Important • Take care not to bend, twist, or otherwise deform the loops. If the snap plate
is damaged in any way, you may need a new plate for proper ribbon sensing.
4. Insert the small-blade screwdriver or similar tool into the loop on the right side of the snap
plate. Gently lift the right side of the snap plate.
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5. Remove the snap plate from the printer.
6. Using the swab from the Preventive Maintenance Kit (part number 47362), clean the back
of the snap plate. In place of the Preventive Maintenance Kit, you may use a clean swab or
soft cloth dipped in a solution of isopropyl alcohol (minimum 90%) and deionized water
(maximum 10%). Allow the solvent to evaporate.
7. To reinstall the snap plate, insert the two tabs on the bottom of the snap plate into the two
slots of the media path.
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8. Press down on the loops to lock the snap plate into place.
9. Reinstall the media and ribbon (if used).
10. Reconnect the data cables and AC power cord, and turn on (l) the printer.
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Cleaning Schedule and Procedures
134
Clean the Cutter
If the cutter is not cutting the labels cleanly or if it jams with labels, clean the cutter.
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
To clean the cutter, complete these steps:
1.
Caution • Turn off (O) the printer and disconnect it from the power source before
performing the following procedure.
Turn off (O) the printer, and disconnect the AC power cord and all data cables.
2. Using the swab from the Preventive Maintenance Kit (part number 47362), clean the
stationary cutter blade. In place of the Preventive Maintenance Kit, you may use a clean
swab dipped in a solution of isopropyl alcohol (minimum 90%) and deionized water
(maximum 10%). Allow the solvent to evaporate.
3. If cleaning does not remove label fragments and adhesive, contact an authorized service
technician.
4. Reconnect the data cables and AC power cord, and turn on (l) the printer.
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5
Troubleshooting
This section provides information about errors that you might need to troubleshoot. Assorted
diagnostic tests are included.
Contents
Printing Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Calibration Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Miscellaneous Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Printer Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
FEED Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
FEED + PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Communication Diagnostics Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
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Printing Issues
136
Printing Issues
Table 14 identifies possible issues with printing or print quality, the possible causes, and the
recommended solutions.
Table 14 • Printing Issues
Issue
Possible Cause
Recommended Solution
General print quality The printer is set at an incorrect For optimal print quality, set the print speed to
issues
print speed.
the lowest possible setting for your application
via control panel, the driver, or the software. You
may want to perform the FEED Self Test
on page 151 to determine the optimal settings for
your printer.
the print speed.
You are using an incorrect
combination of labels and
ribbon for your application.
1. Switch to a different type of media or ribbon
to try to find a compatible combination.
2. If necessary, consult your authorized Zebra
reseller or distributor for information and
advice.
The printer is set at an incorrect For optimal print quality, set the darkness to the
darkness level.
lowest possible setting for your application. You
may want to perform the FEED Self Test
on page 151 to determine the ideal darkness
setting.
change the darkness setting.
The printhead is dirty.
Clean the printhead. See Clean the Printhead
Incorrect or uneven printhead
pressure.
1. Position the printhead toggles correctly. See
2. Set the printhead pressure to the minimum
needed for good print quality. See Printhead
Loss of printing
registration on labels. or peel roller is dirty.
The platen roller, pinch roller,
Clean the printhead and rollers. See Clean the
Excessive vertical
drift in top-of-form
registration.
Media guides are positioned
improperly.
Ensure that the media guides are properly
The media type is set
incorrectly.
Set the printer for the correct media type
(gap/notch, continuous, or mark). See Media
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Troubleshooting
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Printing Issues
Table 14 • Printing Issues (Continued)
Issue
Possible Cause
Recommended Solution
Long tracks of
missing print on
several labels
Print element damaged.
Wrinkled ribbon.
Call a service technician.
See wrinkled ribbon causes and solutions in
Fine, angular gray
lines on blank labels
Wrinkled ribbon.
See wrinkled ribbon causes and solutions in
Printing too light or
too dark over the
entire label
The media or ribbon is not
designed for high-speed
operation.
Replace supplies with those recommended for
high-speed operation.
You are using an incorrect
combination of media and
ribbon for your application.
1. Switch to a different type of media or ribbon
to try to find a compatible combination.
2. If necessary, consult your authorized Zebra
reseller or distributor for information and
advice.
You are using ribbon with
direct thermal media.
Direct thermal media does not require ribbon. To
determine if you are using direct thermal media,
perform the label scratch test in When to Use
Incorrect or uneven printhead
pressure.
1. Position the printhead toggles correctly. See
2. Set the printhead pressure to the minimum
needed for good print quality. See Printhead
Smudge marks on
labels
The media or ribbon is not
designed for high-speed
operation.
Replace supplies with those recommended for
high-speed operation.
Misregistration/skips The printer is not calibrated.
labels
Calibrate the printer. See Calibrate the Ribbon
Improper label format.
Check your label format and correct it as
necessary.
Misregistration and
misprint of one to
three labels
The platen roller, pinch roller,
or peel roller is dirty.
Clean the printhead and rollers. See Clean the
Media does not meet
specifications.
Use media that meets specifications. See Media
Vertical drift in
top-of-form position
The platen roller, pinch roller,
or peel roller is dirty.
Clean the printhead and rollers. See Clean the
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Printing Issues
138
Table 14 • Printing Issues (Continued)
Issue
Possible Cause
Recommended Solution
Vertical image or
label drift
The printer is using
non-continuous labels but is
Set the printer for the correct media type
(gap/notch, continuous, or mark—see Media
necessary (see Calibrate the Ribbon and Media
The media sensor is calibrated
improperly.
Calibrate the printer. See Calibrate the Ribbon
The platen roller, pinch roller,
or peel roller is dirty.
Clean the printhead and rollers. See Clean the
Incorrect or uneven printhead
pressure.
1. Position the printhead toggles correctly. See
2. Set the printhead pressure to the minimum
needed for good print quality. See Printhead
The media or ribbon is loaded
incorrectly.
Ensure that the media and ribbon are loaded
Incompatible media.
You must use media that meets the printer
specifications. Ensure that the interlabel gaps or
notches are 2 to 4 mm and consistently placed
The bar code printed The bar code is not within
on a label does not
scan.
specifications because the print the darkness or print speed settings as necessary.
is too light or too dark.
There is not enough blank
space around the bar code.
Leave at least 1/8 in. (3.2 mm) between the bar
code and other printed areas on the label and
between the bar code and the edge of the label.
Auto Calibrate failed. The media or ribbon is loaded
Ensure that the media and ribbon are loaded
incorrectly.
media or ribbon.
The sensors are dirty or
positioned improperly.
Ensure that the sensors are clean and properly
positioned.
The media type is set
incorrectly.
Set the printer for the correct media type
(gap/notch, continuous, or mark). See Media
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Error Messages
139
Error Messages
possible causes, and the recommended solutions.
Table 15 • Error Messages
Display/
Printer Condition
Possible Cause
Recommended Solution
The printhead was replaced with
one that is not a genuine Zebra™
printhead.
Install a genuine Zebra™ printhead.
The ERROR light flashes.
The Early Warning for
1. Clean the printhead.
Maintenance feature is enabled,
and the printhead has reached the
end of the specified interval for
cleaning. See Early Warning for
information.
2. On the control panel, go to the
HEAD CLEANED?menu item.
3. Press PLUS to select YES to reset
the Early Warning for Maintenance
printhead cleaning counter.
The printhead is not fully closed.
Close printhead completely.
Call a service technician.
The head open sensor is not
working properly.
The printer stops; the
ERROR light flashes.
The media is not loaded or is
loaded incorrectly.
Load media correctly. See Load the
Misaligned media sensor.
Check position of the media sensor.
The printer is set for
noncontinuous media, but
continuous media is loaded.
Install proper media type, or reset
printer for current media type and
perform calibration.
The printer stops; the
MEDIA light is on; the
ERROR light flashes.
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Error Messages
140
Table 15 • Error Messages (Continued)
Display/
Printer Condition
Possible Cause
Recommended Solution
not loaded or incorrectly loaded.
In thermal transfer mode, the
ribbon sensor is not detecting
ribbon.
The printer stops; the
RIBBON light is on; the
ERROR light flashes.
blocking the ribbon sensor.
In thermal transfer mode, the
printer did not detect the ribbon
even though it is loaded correctly.
ribbon out threshold (1) is likely
too high, above the black area that
indicates where the ribbon is
detected (2).
1
2
printer defaults (see options under
If you are using direct thermal
media, the printer is waiting for
ribbon to be loaded because it is
incorrectly set for Thermal
Transfer mode.
Set the printer for Direct Thermal
Ribbon is loaded, but the printer is Ribbon is not required with direct
set for direct thermal mode.
thermal media. If you are using direct
thermal media, remove the ribbon. This
error message will not affect printing.
If you are using thermal transfer media,
which requires ribbon, set the printer
for Thermal Transfer mode. See Print
The RIBBON light is on; the
ERROR light flashes.
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Error Messages
141
Table 15 • Error Messages (Continued)
Display/
Printer Condition
Possible Cause
Recommended Solution
Call a service technician.
The printhead has a faulty
thermistor.
The ERROR light flashes.
Caution • An improperly connected printhead data or power cable
can cause this error message. The printhead may be hot enough to
cause severe burns. Allow the printhead to cool.
The printhead temperature is
approaching its lower operating
limit.
Continue printing while the printhead
reaches the correct operating
temperature. If the error remains, the
environment may be too cold for
proper printing. Relocate the printer to
a warmer area.
The printer prints while the
ERROR light flashes.
The printhead data cable is not
properly connected.
Caution • Turn off (O) the printer
before performing this procedure.
Failure to do so can damage the
printhead.
1. Turn off (O) the printer.
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
4. Turn on (I) the printer.
The printhead has a faulty
thermistor.
Call a service technician.
Caution • The printhead may be hot enough to cause severe
burns. Allow the printhead to cool.
The printhead is over temperature. Allow the printer to cool. Printing
automatically resumes when the
printhead elements cool to an
acceptable operating temperature.
The printer stops; the
ERROR light flashes.
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Error Messages
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Table 15 • Error Messages (Continued)
Possible Cause Recommended Solution
Caution • An improperly connected printhead data or power cable
Display/
Printer Condition
can cause these error messages. The printhead may be hot
enough to cause severe burns. Allow the printhead to cool.
The printhead data cable is not
properly connected.
Caution • Turn off (O) the printer
before performing this procedure.
Failure to do so can damage the
printhead.
1. Turn off (O) the printer.
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
4. Turn on (I) the printer.
The printhead has a faulty
thermistor.
Call a service technician.
The printer stops; the
ERROR light is on; the
printer cycles through these
three messages.
The printer is defragmenting
memory.
Caution • Do NOT turn off the printer
power during defragmenting. Doing so
can damage the printer.
Allow the printer to finish
defragmenting. If you get this error
message frequently, check your label
formats. Formats that write to and erase
memory frequently may cause the
printer to defragment often. Using
properly coded label formats usually
minimizes the need for defragmenting.
The printer stops.
If this error message does not go away,
contact Technical Support. The printer
requires service.
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Error Messages
143
Table 15 • Error Messages (Continued)
Display/
Printer Condition
Possible Cause
Recommended Solution
There is not enough memory to
perform the function specified on
the second line of the error
message.
Free up some of the printer’s memory
by adjusting the label format or printer
parameters. One way to free up
memory is to adjust the print width to
the actual width of the label instead of
leaving the print width set to the
Ensure that the device, such as a
FLASH memory card, is installed and
not write protected or full.
Ensure that the data is not directed to a
device that is not installed or is
unavailable.
Call a service technician.
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Calibration Problems
144
Calibration Problems
Table 16 identifies problems with calibration, the possible causes, and the recommended
solutions.
Table 16 • Calibration Problems
Problem
Possible Cause
Recommended Solution
Loss of printing
registration on labels.
Excessive vertical
drift in top-of-form
registration.
The platen roller is dirty.
Clean the platen roller according to the
instructions in Clean the Printhead and Platen
Media guides are positioned
improperly.
Ensure that the media guides are properly
positioned.
The media type is set
incorrectly.
Set the printer for the correct media type
(non-continuous or continuous) See Media Type
The media is loaded incorrectly Reload the media and ensure that the sensor in
or the media sensor is
positioned improperly.
use is properly positioned. See Adjust
Auto Calibrate failed. Media or ribbon is loaded
Ensure that media and ribbon are loaded
correctly.
incorrectly.
media or ribbon.
The sensors are dirty or
positioned improperly.
Ensure that the sensors are clean and properly
positioned.
The media type is set
incorrectly.
Set the printer for the correct media type
(non-continuous or continuous) See Media Type
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Communications Problems
145
Communications Problems
Table 17 identifies problems with communications, the possible causes, and the recommended
solutions.
Table 17 • Communications Problems
Problem
Possible Cause
Recommended Solution
A label format was sent to The communication
Check the printer driver or software
the printer but was not
recognized. The DATA
light does not flash.
parameters are incorrect.
communications settings (if applicable).
If you are using serial communication, check
the serial port settings. See Port Settings
If you are using serial communication, make
sure that you are using a null modem cable or a
null modem adapter.
Check the printer’s handshake protocol setting.
The setting used must match the one being
used by the host computer. See Set the Host
If a driver is used, check the driver
communication settings for your connection.
A label format was sent to The serial communication
the printer. Several labels settings are incorrect.
print, then the printer
skips, misplaces, misses, or
distorts the image on the
Ensure that the flow control settings match.
Check the communication cable length. See
Table 4 on page 41 for requirements.
Check the printer driver or software
communications settings (if applicable).
label.
A label format was sent to The prefix and delimiter
Verify the prefix and delimiter characters. See
the printer but was not
recognized. The DATA
light flashes but no
printing occurs.
characters set in the printer
label format.
Incorrect data is being sent
to the printer.
Check the communication settings on the
computer. Ensure that they match the printer
settings.
If the problem continues, check the label
format.
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Ribbon Problems
146
Ribbon Problems
Table 18 identifies problems that may occur with ribbon, the possible causes, and the
recommended solutions.
Table 18 • Ribbon Problems
Problem
Possible Cause
Recommended Solution
Broken or melted
ribbon
Darkness setting too high.
darkness setting.
The ribbon is coated on the
Replace the ribbon with one coated on the
Wrinkled ribbon
Incorrect burn temperature.
For optimal print quality, set the darkness to the
lowest possible setting for your application. You
may want to perform the FEED Self Test
on page 151 to determine the ideal darkness
setting.
change the darkness setting.
Incorrect or uneven printhead
pressure.
Set the printhead pressure to the minimum
needed for good print quality. See Printhead
Media not feeding properly;
“walking” from side to side.
Make sure that media is snug by adjusting the
media guide, or call a service technician.
The printhead or platen roller
may be installed incorrectly.
Call a service technician.
The printer does not
detect when the
ribbon runs out.
The printer may have been
calibrated without ribbon.
Later, ribbon was inserted
without the user recalibrating
the printer or loading printer
defaults.
Calibrate the printer, this time using ribbon, or
load printer defaults. See Calibrate the Ribbon
In thermal transfer
mode, the printer did
not detect the ribbon
even though it is
loaded correctly.
The printer indicates The printer was not calibrated
that ribbon is out, for the label and ribbon being
Calibrate the printer. See Calibrate the Ribbon
even though ribbon is used.
loaded correctly.
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Miscellaneous Issues
147
Miscellaneous Issues
Table 19 identifies miscellaneous issues with the printer, the possible causes, and the
recommended solutions.
Table 19 • Miscellaneous Printer Problems
Problem
Possible Cause
Recommended Solution
The control panel
display shows a
language that I
cannot read
The language parameter was
changed through the control
panel or a firmware command.
1. On the control panel display, press SETUP.
2. Press the LEFT ARROW once to move to
the LANGUAGE parameter.
3. Use PLUS (+) or MINUS (-) to scroll
through the language selections. The
selections for this parameter are displayed in
the actual languages to make it easier for you
to find one that you are able to read.
4. Select the language that you want to display.
The display is missing The display may need
characters or parts of replacing.
characters
Call a service technician.
Changes in
parameter settings
did not take effect
Some parameters are set
incorrectly.
1. Check the parameters and change or reset if
necessary.
2. Turn the printer off (O) and then on (I).
A firmware command (such as Refer to the Programming Guide for ZPL, ZBI,
Set-Get-Do, Mirror, and WML or call a service
device.command_override
)
turned off the ability to change technician.
the parameter.
A firmware command changed
the parameter back to the
previous setting.
If the problem persists, there
may be a problem with the
main logic board.
Call a service technician.
Non-continuous
labels are being
treated as continuous
labels.
The printer was not calibrated
for the media being used.
Calibrate the printer. See Calibrate the Ribbon
The printer is configured for
continuous media.
Set the printer for the correct media type
(gap/notch, continuous, or mark). See Media
All indicator lights
are on, nothing is on
the display (if the
printer has a display),
and the printer
Internal electronic or firmware Call a service technician.
failure.
locks up.
The printer locks up
while running the
Power-On Self Test.
Main logic board failure.
Call a service technician.
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Printer Diagnostics
148
Printer Diagnostics
Self tests and other diagnostics provide specific information about the condition of the printer.
The self tests produce sample printouts and provide specific information that helps determine
the operating conditions for the printer.
Important • Use full-width media when performing self tests. If your media is not wide
enough, the test labels may print on the platen roller. To prevent this from happening, check
the print width, and ensure that the width is correct for the media that you are using.
Each self test is enabled by pressing a specific control panel key or combination of keys while
turning on (I) the printer power. Keep the key(s) pressed until the first indicator light turns off.
The selected self test automatically starts at the end of the Power-On Self Test.
Note •
•
•
When performing these self tests, do not send data to the printer from the host.
If your media is shorter than the label to be printed, the test label continues on the next
label.
•
When canceling a self test prior to its actual completion, always reset the printer by
turning it off (O) and then on (l).
Power-On Self Test
A Power-On Self Test (POST) is performed each time the printer is turned on (l). During this
test, the control panel lights (LEDs) turn on and off to ensure proper operation. At the end of
this self test, only the STATUS LED remains lit. When the Power-On Self Test is complete, the
media is advanced to the proper position.
To initiate the Power-On Self Test, complete these steps:
1. Turn on (I) the printer.
The POWER LED illuminates. The other control panel LEDs and the LCD monitor the
progress and indicate the results of the individual tests. All messages during the POST
display in English; however, if the test fails, the resulting messages cycle through the
international languages as well.
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Printer Diagnostics
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CANCEL Self Test
The CANCEL self test prints a printer configuration label and a network configuration label.
To perform the CANCEL Self Test, complete these steps:
1. Turn off (O) the printer.
2. Press and hold CANCEL while turning on (I) the printer. Hold CANCEL until the first
control panel light turns off.
Figure 14 • Sample Network
Configuration Label
Figure 13 • Sample Printer
Configuration Label
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Printer Diagnostics
150
PAUSE Self Test
This self test can be used to provide the test labels required when making adjustments to the
printer’s mechanical assemblies or to determine if any printhead elements are not working.
Figure 15 shows a sample printout.
To perform a PAUSE self test, complete these steps:
1. Turn off (O) the printer.
2. Press and hold PAUSE while turning on (I) the printer. Hold PAUSE until the first control
panel light turns off.
•
The initial self test prints 15 labels at the printer’s slowest speed, and then
automatically pauses the printer. Each time PAUSE is pressed, an additional 15 labels
Figure 15 • PAUSE Test Label
•
•
•
•
While the printer is paused, pressing CANCEL alters the self test. Each time PAUSE
is pressed, 15 labels print at 6 in. (152 mm) per second.
While the printer is paused, pressing CANCEL again alters the self test a second
time. Each time PAUSE is pressed, 50 labels print at the printer’s slowest speed
While the printer is paused, pressing CANCEL again alters the self test a third time.
Each time PAUSE is pressed, 50 labels print at 6 in. (152 mm) per second.
While the printer is paused, pressing CANCEL again alters the self test a fourth time.
Each time PAUSE is pressed, 15 labels print at the printer’s maximum speed.
3. To exit this self test at any time, press and hold CANCEL.
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Printer Diagnostics
151
FEED Self Test
Different types of media may require different darkness settings. This section contains a
simple but effective method for determining the ideal darkness for printing bar codes that are
within specifications.
During the FEED self test, labels are printed at different darkness settings at two different print
speeds. The relative darkness and the print speed are printed on each label. The bar codes on
these labels may be ANSI-graded to check print quality.
During this test, one set of labels is printed at 2 ips, and another set is printed at 6 ips. The
darkness value starts at three settings lower than the printer’s current darkness value (relative
darkness of –3) and increase until the darkness is three settings higher than the current
darkness value (relative darkness of +3).
To perform a FEED self test, complete these steps:
1. Print a configuration label to show the printer’s current settings.
2. Turn off (O) the printer.
3. Press and hold FEED while turning on (I) the printer. Hold FEED until the first control
panel light turns off.
higher and lower than the darkness value shown on the configuration label.
Figure 16 • FEED Test Label
print quality for your application. If you have a bar code verifier, use it to measure
bars/spaces and calculate the print contrast. If you do not have a bar code verifier, use your
eyes or the system scanner to choose the optimal darkness setting based on the labels
printed in this self test.
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Printer Diagnostics
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Figure 17 • Bar Code Darkness Comparison
Table 20 • Judging Bar Code Quality
Description
Print Quality
Too dark
Labels that are too dark are fairly obvious. They may be
readable but not “in-spec.”
•
•
The normal bar code bars increase in size.
The openings in small alphanumeric characters may fill in
with ink.
•
Rotated bar code bars and spaces run together.
Slightly dark
Slightly dark labels are not as obvious.
•
•
The normal bar code will be “in-spec.”
Small character alpha numerics will be bold and could be
slightly filled in.
•
The rotated bar code spaces are small when compared to
the “in-spec” code, possibly making the code unreadable.
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Printer Diagnostics
153
Table 20 • Judging Bar Code Quality (Continued)
Description
Print Quality
“In-spec”
The “in-spec” bar code can only be confirmed by a verifier,
but it should exhibit some visible characteristics.
•
The normal bar code will have complete, even bars and
clear, distinct spaces.
•
The rotated bar code will have complete, even bars and
clear, distinct spaces. Although it may not look as good as
a slightly dark bar code, the bar code will be “in-spec.”
In both normal and rotated styles, small alphanumeric
characters look complete.
•
Slightly light
Too light
Slightly light labels are, in some cases, preferred to slightly
dark ones for “in-spec” bar codes.
•
Both normal and rotated bar codes will be in spec, but
small alphanumeric characters may not be complete.
Labels that are too light are obvious.
•
Both normal and rotated bar codes have incomplete bars
and spaces.
•
Small alphanumeric characters are unreadable.
5. Note the relative darkness value and the print speed printed on the best test label.
6. Add or subtract the relative darkness value from the darkness value specified on the
configuration label. The resulting numeric value is the best darkness value for that specific
label/ribbon combination and print speed.
7. If necessary, change the darkness value to the darkness value on the best test label.
8. If necessary, change the print speed to the same speed as on the best test label.
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Printer Diagnostics
154
FEED + PAUSE Self Test
Performing this self test temporarily resets the printer configuration to the factory default
values. These values are active only until power is turned off unless you save them
permanently in memory. If the factory default values are permanently saved, a sensor
calibration procedure must be performed. (See Calibrate the Ribbon and Media Sensors
To perform a FEED and PAUSE self test, complete these steps:
1. Turn off (O) the printer.
2. Press and hold FEED + PAUSE while turning on (I) the printer.
3. Hold FEED + PAUSE until the first control panel light turns off.
The printer configuration is reset to the factory default values. No labels print at the end of
this test.
CANCEL + PAUSE Self Test
Performing this self test temporarily resets the network configuration to the factory default
values. These values are active only until power is turned off unless you save them
permanently in memory.
To perform a CANCEL and PAUSE self test, complete these steps:
1. Turn off (O) the printer.
2. Press and hold CANCEL + PAUSE while turning on (I) the printer.
3. Hold CANCEL + PAUSE until the first control panel light turns off.
The printer’s network configuration is reset to the factory default values. No labels print at
the end of this test.
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Printer Diagnostics
155
Communication Diagnostics Test
The communication diagnostics test is a troubleshooting tool for checking the interconnection
between the printer and the host computer. When the printer is in diagnostics mode, it prints all
data received from the host computer as straight ASCII characters with the hex values below
the ASCII text. The printer prints all characters received, including control codes such as CR
Note • The test label prints upside-down.
Figure 18 • Communication Diagnostics Test Label
To use communication diagnostics mode, complete these steps:
The printer enters diagnostics mode and prints any data received from the host computer
on a test label
3. Check the test label for error codes. For any errors, check that your communication
parameters are correct.
Errors show on the test label as follows:
•
•
•
•
FE indicates a framing error.
OE indicates an overrun error.
PE indicates a parity error.
NE indicates noise.
4. Turn the printer off (O) and then back on (I) to exit this self test and return to normal
operation.
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Printer Diagnostics
156
Sensor Profile
Use the sensor profile image (which will extend across several actual labels or tags) to
troubleshoot the following situations:
• The printer experiences difficulty in determining gaps (web) between labels.
• The printer incorrectly identifies preprinted areas on a label as gaps (web).
• The printer cannot detect ribbon.
With the printer in the Ready state, print a sensor profile in one of these ways:
Using the buttons on
the control panel
a. Turn off (O) the printer.
b. Press and hold FEED + CANCEL while turning on (I) the
printer.
c. Hold FEED + CANCEL until the first control panel light
turns off.
Using ZPL
a. Send the ~JGcommand to the printer. See the Zebra
Programming Guide for more information about this
command.
Using the control panel a. On the control panel display, navigate to the following
menu items
information about using the control panel and accessing
the menus.
b. Press PLUS (+) to select PRINT.
Compare your results to the examples shown in this section. If the sensitivity of the sensors
must be adjusted, calibrate the printer (see Calibrate the Ribbon and Media Sensors Manually
sensor readings. The ribbon sensor threshold setting is indicated by the word RIBBON (2). If
the ribbon readings are below the threshold value, the printer does not acknowledge that
ribbon is loaded.
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Printer Diagnostics
157
Figure 19 • Sensor Profile (Ribbon Section)
1
2
and the low areas (2) indicate where labels are located. If you compare the sensor profile
printout to a blank length of your media, the bars should be the same distance apart as the gaps
on the media. If the distances are not the same, the printer may be having difficulty
determining where the gaps are located.
The media sensor threshold settings are shown by the words MEDIA (3) for the media
threshold and WEB (4) for the web threshold. Use the numbers to the left of the sensor
readings to compare the numeric readings to the sensor settings.
Figure 20 • Sensor Profile (Media Section)
1
2
3
4
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Printer Diagnostics
158
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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6
Specifications
This section provides the features of and specifications for this printer.
Contents
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Optional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Zebra Programming Language (ZPL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . . 162
Print Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Ribbon Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
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Features
160
Features
This section lists the standard and optional features for the printer.
Standard Features
Note • Printer specifications are subject to change without notice.
• Thermal transfer and direct thermal printing
• 16 MB SDRAM (12 MB user-available)
• ZebraNet 10/100 Print Server (internal)
• USB 2.0 Port
• RS-232 serial port
• Bidirectional parallel port
• 10/100 internal Ethernet
• Real-Time Clock
• Advanced Counter
• XML-enabled printing
Optional Features
• ZebraNet Wireless Print Server
• Full-width rotary knife cutter and catch tray
• Media rewind spindle
• Factory-installed 64 MB (61 MB user available) Flash memory option
• Additional fonts
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161
Features
Zebra Programming Language (ZPL)
ZPL II features include:
• Downloadable graphics, scalable and bitmap fonts, • Controlled via mainframe, mini-computer, PC,
and label formats
portable data terminal
• Object copying between memory areas
• Programmable quantity with print, pause, and cut
control
• (RAM, memory card, and internal Flash)
• Code page 850 character set
• Data compression
• Communicates in printable ASCII characters
• Error-checking protocol
• Status message to host upon request
• Serialized fields
• Automatic virtual input buffer management
• Format inversion
• In-spec OCR-A and OCR-B
• UPC/EAN
• Mirror image printing
• Four-position field rotation
(0°, 90°, 180°, 270°)
• User-programmable password
Bar Codes
Types of bar codes include:
• Bar code ratios—2:1, 7:3, 5:2, 3:1
• Codabar (supports ratios of 2:1 up to 3:1)
• CODABLOCK
• LOGMARS
• MaxiCode
• Micro PDF
• Code 11
• MSI
• Code 39 (supports ratios of 2:1 up to 3:1)
• Code 49 (two-dimensional bar code)
• Code 93
• PDF-417 (2-dimensional bar code)
• PLANET code
• Plessey
• Code 128 (with subsets A, B, and C and UCC case • POSTNET
codes)
• Check digit calculation where applicable
• Data Matrix
• QR-Code
• RSS code
• EAN-8, EAN-13, EAN extensions
• ISBT-128
• Standard 2 of 5
• TLC 39
• Industrial 2 of 5
• UPC-A, UPC-E, UPC extensions
• Interleaved 2 of 5 (supports ratios of 2:1 up to 3:1,
Modulus 10 Check Digit)
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General Specifications
162
General Specifications
Physical Specifications
Dimensions
Height
15.5 in (393.7 mm)
10.31 in. (262 mm)
20.38 in. (517.5 mm)
50 lb. (22.7 kg)
Width
Depth
Weight without options
Electrical Specifications
Power
General
100 to 240 VAC;
47 to 63 Hz
Power consumption printing PAUSE 121 W
test at slowest speed
Printer idle
20 W
Environmental Conditions for Operation and Storage
Environment
Mode
Temperature
Relative Humidity
Operation
Thermal Transfer
40° to 104°F
(5° to 40° C)
20 to 85% non-condensing
Direct Thermal
32° to 104°F
(0° to 40° C)
Storage
Thermal Transfer or
Direct Thermal
–40° to 140°F
(–40° to 60° C)
5 to 85% non-condensing
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Specifications
Print Specifications
163
Print Specifications
Refer to the tables that follow for printer specifications.
Print Specifications
203 dpi
300 dpi
Printhead resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
Dot size
(width×length)
0.0049×0.0049 in.
(0.125×0.125 mm)
0.0033×0.0039 in.
(0.084×0.099 mm)
First dot location (measured from 0.10 ± 0.035 in.
0.023 ± 0.035 in.
(0.6 ± 0.9 mm)
inside media edge)
(2.5 ± 0.9 mm)
4.09 in. (104 mm)
39 in. (991 mm)
Maximum print width
4.09 in. (104 mm)
39 in. (991 mm)
Maximum print length
(non-continuous)
Maximum print length (continuous) 150 in. (3810 mm)
100 in. (3810 mm)
Selectable print speeds (inches
per second)
2.4, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12
2.4, 3, 4, 5, 6, 7, 8, 9
Bar code modulus (X) dimension:
Ladder (rotated) orientation
4.9 mil to 49 mil
4.9 mil to 49 mil
3.9 mil to 39 mil
3.33 mil to 33 mil
Picket fence (nonrotated)
orientation
Thin film printhead with Element Yes
Energy Equalizer (E )
Yes
3 ®
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Media Specifications
164
Media Specifications
Use the correct size and type of labels for best performance. Refer to the tables that follow for
specifications.
Important • Media registration and minimum label length are affected by label type and
width, ribbon type, print speed, and printer mode of operation. Performance improves as
these factors are optimized. Zebra recommends qualifying any application with thorough
testing.
110
Media Specifications
203 dpi
300 dpi
Minimum label length
Tear-Off
Peel-Off
Cutter
0.7 in. (18 mm)
0.5 in. (13 mm)
1.5 in. (38 mm)
0.25 in. (6 mm)
0.79 in. (20 mm)
4.5 in. (114 mm)
0.003 in. (0.076 mm)
0.012 in. (0.305 mm)
0.009 in. (0.23 mm)
3 in. (76 mm)
0.7 in. (18 mm)
0.5 in. (13 mm)
1.5 in. (38 mm)
0.25 in. (6 mm)
0.79 in. (20 mm)
4.5 in. (114 mm)
0.003 in. (0.076 mm)
0.012 in. (0.305 mm)
0.009 in. (0.23 mm)
3 in. (76 mm)
Rewind
Total media width
(label + backing, if any)
Minimum
Maximum
Total thickness
(includes backing, if any)
Cutter maximum full-width media thickness
Roll media core inside diameter
Maximum roll diameter on 3 in. (76 mm) core
8.0 in. (203 mm)
0.079 in. (2 mm)
0.118 in. (3 mm)
8.0 in. (203 mm)
0.079 in. (2 mm)
0.118 in. (3 mm)
Interlabel gap
Minimum
Preferred
Maximum
No more than the calibrated No more than the calibrated
length of the label.
length of the label.
Maximum internal fanfold media pack size
(label + backing): L × W×H
8.0×4.5×4.5 in.
(203×114×114 mm)
8.0×4.5×4.5 in.
(203×114×114 mm)
Ticket/tag sensing notch: L × W
Ticket/tag sensing hole diameter
Label registration tolerance (vertical)
Label registration tolerance (horizontal)
Maximum media density
0.12×0.25 in. (3×6 mm)
0.125 in. (3 mm)
0.12×0.25 in. (3×6 mm)
0.125 in. (3 mm)
± 0.06 in. (± 1.5 mm)
± 0.06 in. (± 1.5 mm)
0.5 ODU
± 0.06 in. (± 1.5 mm)
± 0.06 in. (± 1.5 mm)
0.5 ODU
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Specifications
Ribbon Specifications
165
Black Mark Sensing
Media Specifications
203 dpi
300 dpi
Mark length (measuring parallel Minimum
0.12 in. (3 mm)
0.43 in. (11 mm)
0.43 in. (11 mm)
Full media width
0.12 in. (3 mm)
0.43 in. (11 mm)
0.43 in. (11 mm)
Full media width
to label/tag edge)
Maximum
Mark width (measuring to
perpendicular
label/tag edge)
Minimum
Maximum
Mark location
within 0.040 in. (1 mm) of within 0.040 in. (1 mm) of
the inside media edge
the inside media edge
Mark density in Optical Density Unit (ODU)
>1.0
>1.0
Ribbon Specifications
Refer to the following tables for ribbon specifications.
Note • Consider the following when using ribbon:
• Match the ribbon to the label width and printhead width that you are using. The ribbon
should be at least as wide as the labels to protect the printhead from excessive wear.
• Ribbon must be wound with the coated side out.
Ribbon Specifications
203 dpi
300 dpi
Printhead resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
Ribbon width Minimum
Ribbon width Maximum
Maximum ribbon length
Ribbon core inside diameter
0.79 in. (20 mm)
4.33 in. (110 mm)
1476 ft (450 m)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
0.79 in. (20 mm)
4.33 in. (110 mm)
1476 ft (450 m)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
Maximum ribbon roll outside
diameter
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Ribbon Specifications
166
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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Glossary
alphanumeric Indicating letters, numerals, and characters such as punctuation marks.
backfeed When the printer pulls the media and ribbon (if used) backward into the printer so
that the beginning of the label to be printed is properly positioned behind the printhead.
Backfeed occurs when operating the printer in Tear-Off and Applicator modes.
bar code A code by which alphanumeric characters can be represented by a series of
adjacent stripes of different widths. Many different code schemes exist, such as the universal
product code (UPC) or Code 39.
black mark A registration mark found on the underside of the print media that acts as a start-
calibration (of a printer) A process in which the printer determines some basic
information needed to print accurately with a particular media and ribbon combination. To do
this, the printer feeds some media and ribbon (if used) through the printer and senses whether
to use the direct thermal or thermal transfer print method, and (if using non-continuous media)
the length of individual labels or tags.
configuration The printer configuration is a group of operating parameters specific to the
printer application. Some parameters are user selectable, while others are dependent on the
installed options and mode of operation. Parameters may be switch selectable, control panel
programmable, or downloaded as ZPL II commands. A configuration label listing all the
current printer parameters may be printed for reference.
continuous media Label or tag-stock media that has no notch, gap, or web (media liner
only) to separate the labels or tags. The media is one long piece of material.
core diameter The inside diameter of the cardboard core at the center of a roll of media or
ribbon.
diagnostics Information about which printer functions are not working that is used for
troubleshooting printer problems.
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168
die-cut media A type of label stock that has individual labels stuck to a media liner. The
labels may be either lined up against each other or separated by a small distance. Typically the
direct thermal A printing method in which the printhead presses directly against the media.
Heating the printhead elements causes a discoloration of the heat-sensitive coating on the
media. By selectively heating the printhead elements as the media moves past, an image is
printed onto the media. No ribbon is used with this printing method. Contrast this with thermal
direct thermal media Media that is coated with a substance that reacts to the application of
direct heat from the printhead to produce an image.
dynamic RAM The memory devices used to store the label formats in electronic form while
they are being printed. The amount of DRAM memory available in the printer determines the
maximum size and number of label formats that can be printed. This is volatile memory that
loses the stored information when power is turned off.
firmware This is the term used to specify the printer’s operating program. This program is
downloaded to the printer from a host computer and stored in FLASH memory. Each time the
printer power is turned on, this operating program starts. This program controls when to feed
the media forward or backward and when to print a dot on the label stock.
FLASH memory FLASH memory is non-volatile and maintains the stored information
intact when power is off. This memory area is used to store the printer’s operating program. In
addition, this memory can be used to store optional printer fonts, graphic formats, and
complete label formats.
Font A complete set of alphanumeric characters in one style of type. Examples include
CG Times™, CG Triumvirate Bold Condensed™.
ips (inches-per-second) The speed at which the label or tag is printed. Zebra printers can
print from 1 ips to 12 ips.
label An adhesive-backed piece of paper, plastic, or other material on which information is
printed.
label backing (liner) The material on which labels are affixed during manufacture and
which is discarded or recycled by the end-users.
light emitting diode (LED) Indicators of specific printer status conditions. Each LED is
either off, on, or blinking depending on the feature being monitored.
liquid crystal display (LCD) The LCD is a back-lit display that provides the user with
either operating status during normal operation or option menus when configuring the printer
to a specific application.
lock-up This is the term generally used to describe a fault condition that, for no apparent
reason, causes the printer to stop working. THIS COMMAND IS NOT FOUND IN ZPL
GUIDE.
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Glossary
169
media Material onto which data is printed by the printer. Types of media include: tag stock,
die-cut labels, continuous labels (with and without media liner), non-continuous media,
fanfold media, and roll media.
media sensor This sensor is located behind the printhead to detect the presence of media
and, for non-continuous media, the position of the web, hole, or notch used to indicate the start
of each label.
media supply hanger The stationary arm that supports the media roll.
non-continuous media Media that contains an indication of where one label/printed
format ends and the next one begins. Examples are die-cut labels, notched tag-stock, and stock
with black mark registration marks.
non-volatile memory Electronic memory that retains data even when the power to the
printer is turned off.
notched media A type of tag stock containing a cutout area that can be sensed as a start-of-
label indicator by the printer. This is typically a heavier, cardboard-like material that is either
peel-off A mode of operation in which the printer peels a printed label away from the
backing and allows the user to remove it before another label is printed. Printing pauses until
the label is removed.
print speed The speed at which printing occurs. For thermal transfer printers, this speed is
expressed in terms of ips (inches per second).
printhead wear The degradation of the surface of the printhead and/or the print elements
over time. Heat and abrasion can cause printhead wear. Therefore, to maximize the life of the
printhead, use the lowest print darkness setting (sometimes called burn temperature or head
temperature) and the lowest printhead pressure necessary to produce good print quality. In the
thermal transfer printing method, use ribbon that is as wide or wider than the media to protect
the printhead from the rough media surface. THIS COMMAND IS NOT FOUND IN ZPL
GUIDE.
registration Alignment of printing with respect to the top (vertical) or sides (horizontal) of a
label or tag.
ribbon A band of material consisting of a base film coated with wax or resin “ink.” The
inked side of the material is pressed by the printhead against the media. The ribbon transfers
ink onto the media when heated by the small elements within the printhead. Zebra ribbons
have a coating on the back that protects the printhead from wear.
ribbon wrinkle A wrinkling of the ribbon caused by improper alignment or improper
printhead pressure. This wrinkle can cause voids in the print and/or the used ribbon to rewind
unevenly. This condition should be corrected by performing adjustment procedures.
roll media Media that comes supplied rolled onto a core (usually cardboard). Contrast this
supplies A general term for media and ribbon.
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Glossary
170
symbology The term generally used when referring to a bar code.
tag A type of media having no adhesive backing but featuring a hole or notch by which the
tag can be hung on something. Tags are usually made of cardboard or other durable material.
tear-off A mode of operation in which the user tears the label or tag stock away from the
remaining media by hand.
thermal transfer A printing method in which the printhead presses an ink or resin coated
ribbon against the media. Heating the printhead elements causes the ink or resin to transfer
onto the media. By selectively heating the printhead elements as the media and ribbon move
void A space on which printing should have occurred, but did not due to an error condition
such as wrinkled ribbon or faulty print elements. A void can cause a printed bar code symbol
to be read incorrectly or not at all.
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Index
172
cleaning
cutter
Cutter mode
command character
communication diagnostics mode
communications diagnostics mode
configuration label
D
darkness
data bits
data source
default gateway
delimiter character
diagnostic mode
Direct Thermal mode
network
printer
continuous media
control character
control panel
counters
non-resettable
display
display language
user-controlled
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Index
173
formats
E
early warning
maintenance
G
gap/notch
gateway
media and ribbon
ESSID
H
head test count
head-close action
host handshake
Ethernet
F
factory defaults
fanfold media
I
idle display
images
feed a label
FEED button
flash memory initialization
fonts
format convert
indicator lights
initialize flash memory
IP address
IP protocol
format prefix
IP protocol (IP resolution)
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Index
174
L
M
label left position
MAC address
label length
label top position
manual calibration
maximum label length
media
label-available sensor
language
LENGTH
media power up
media sensor
Liner Take-Up mode
media sensor calibration
media type
load defaults
load IP settings from external device
N
network configuration label
network ID
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175
network settings
load defaults
password
reset network
select password protection level
PAUSE button
NO MOTION
Peel-Off mode
non-continuous media
platen roller
power
power-up action
primary network
O
odometers
non-resettable counter
print readings
user-controlled counters
print configuration label
print information
print method
P
parallel communications
parallel port
print mode
print quality
parity
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Index
176
print server
printer settings
active print server
default gateway
ESSID
IP address
IP protocol
printhead
MAC address
cleaning interval
life expectancy
network configuration label
primary network
reset network settings
protocol
subnet mask
R
print speed
print width
Real-Time Clock (RTC)
reflective sensor
relative humidity
printer configuration label
reprint mode
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Index
177
reset network settings
restore
sensor type
sensors
ribbon
serial communications
serial port
shipping
ribbon sensor
SHORT CAL
ribbon sensor calibration
run a ZBI program
snap plate
specification
specifications
S
scratch test
subnet mask
T
sensor profile
Tear-Off mode
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178
tear-off position
U
USB port
temperature
Thermal Transfer mode
V
transmissive (media) sensor
transmissive sensor
troubleshooting
types of media
W
web media
wired print server
wireless print server
Z
Zebra Basic Interpreter (ZBI)
run a ZBI program
Zebra Programming Language (ZPL)
ZPL mode
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Zebra Technologies Corporation
Zebra Technologies Corporation
475 Half Day Road, Suite 500
Lincolnshire, IL 60069 USA
T: +1 847 634 6700
Toll-free +1 866 230 9494
F: +1 847 913 8766
Zebra Technologies Europe Limited
Dukes Meadow
Millboard Road
Bourne End
Buckinghamshire, SL8 5XF, UK
T: +44 (0)1628 556000
F: +44 (0)1628 556001
Zebra Technologies Asia Pacific, LLC
120 Robinson Road
#06-01 Parakou Building
Singapore 068913
T: +65 6858 0722
F: +65 6885 0838
© 2013 ZIH Corp.
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