FreeFlow Scanner 665E
Getting Started
For the DocuColor 8000/7000 Digital Press
701P44150
Version 1.0, September 2005
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Conventions
Standardized conventions have been used in this manual to assist
you in visually locating and identifying information quickly.
Symbols
CAUTION: This symbol alerts you to an action that may cause
damage to hardware, software, or result in the loss of data.
WARNING: Warnings mark alert users to areas of the machine
where there is a possibility of personal injury.
WARNING: This symbol identifies an area on the machine that is
HOT and should not be touched.
WARNING: This symbol indicates a laser is being used in the
machine and alerts you to refer to the appropriate safety
information.
KEY POINT: This symbol identifies information that is being
emphasized and is important for you to remember.
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Conventions
The 1 2 3... symbol indicates the beginning of a task or work
process you should use to complete a procedure and is followed
by the first step of a numbered procedure, task, or work process.
NOTE: This symbol calls your attention to information that is
helpful, but not essential to complete a procedure or task.
This symbol indicates that there is additional information from
another source, such as a web site or manual.
Writing style conventions
•
•
•
Bold type indicates the name of a button to press or touch.
Underlining is used to emphasize a word or term.
Italic type is used for the text associated with symbols such as
Notes to visually bring the information to your attention.
•
•
•
Italic type is also used to indicate names, such as the name of
a chapter, or the name of a screen.
Procedures direct you to press buttons located on the Control
Panel, and touch buttons located on the Touch Screen.
Text referring to illustrations or screen samples precedes the
image.
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Safety notices
This Xerox product and the recommended supplies are designed
and tested to meet strict safety requirements. These include
safety agency approval and compliance to established
environmental standards. Please read the following instructions
carefully before operating the product, and refer to them as
needed to ensure the continued safe operation of your product.
KEY POINT: The safety testing and performance of this product
have been verified using Xerox materials only.
WARNING: Any unauthorized alteration, which may include the
addition of new functions or connection of external devices, may
impact the product certification. Please contact your authorized
local dealer for more information.
Electrical safety
•
•
Use only the power cord supplied with this equipment.
Plug the power cord directly into a correctly grounded
electrical outlet. Do not use an extension cord. If you do not
know whether or not an outlet is grounded, consult a qualified
electrician.
•
Do not use a ground adapter plug to connect this equipment to
an electrical outlet that lacks a ground connection terminal.
WARNING: You may incur a severe electrical shock if the outlet is
not grounded correctly.
•
Do not place the press where people may step or trip on the
power cord. Do not place objects on the power cord.
•
•
Do not override or disable electrical or mechanical interlocks.
Do not obstruct the ventilation openings. These openings
prevent overheating of the machine.
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Safety notices
WARNING: Never push objects of any kind into slots or openings
on this equipment. Making a contact with a voltage point or
shorting out a part may result in fire or electrical shock.
If any of the following conditions occur, immediately switch off the
power to the machine and disconnect the power cord from the
electrical outlet. Call an authorized Xerox service representative
to correct the problem.
•
•
•
The machine emits unusual noises or odors.
The power cord is damaged or frayed.
A wall panel circuit breaker, fuse, or other safety device is
tripped.
•
•
•
Liquid is spilled into the press.
The machine is exposed to water.
Any part of the machine is damaged.
Disconnect device
The power cable is the disconnect device for this equipment and is
attached to the back of the machine as a plug-in device. To
remove all electrical power from the machine, disconnect the
power cable from the electrical outlet.
WARNING: This product must be connected to a protective earth
current.
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Safety notices
Laser safety
North America
This product complies with safety standards and is certified as a
Class 1 Laser product under the Center for Devices and
Radiological Health (CDRH) of the United States Food and Drug
Administration (FDA) implemented regulations for laser
products. This product complies with FDA 21 CFR 1940.10 and
1040.11 except for deviations pursuant to Laser Notice No. 50,
dated July 26, 2001. These regulations apply to laser products
marketed in the United States. The label on the machine indicates
compliance with CDRH regulations and must be attached to laser
products marketed in the United States. This product does not
emit hazardous laser radiation.
CAUTION: Use of controls or adjustments or performance of
procedures other than those specified herein may result in
hazardous exposure of laser light.
Since radiation emitted inside this product is completely confined
within the protective housing and external covers, the laser beam
cannot escape from the machine during any phase of the user
operation.
This product contains laser warning labels. These labels are
intended for use by the Xerox Service Representative and are
placed on or near panels or shields that require special tools for
removal. Do not remove any of the panels. There are no operator
serviceable areas in these covers.
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Safety notices
Europe (EU) and other markets
This product complies with IEC’s safety standard 60825-1 (Edition
1.2) issued August 2001.
The equipment complies with laser product performance
standards set by governmental, national, and international
agencies as a Class 1 Laser Product. It does not emit hazardous
radiation as the beam is totally enclosed during all phases of
customer operation and maintenance.
CAUTION: Use of controls or adjustments or performance of
procedures other than those specified herein may result in
hazardous radiation exposure.
This product contains laser warning labels. These labels are
intended for use by the Xerox Service Representative and are
placed on or near panels or shields that require special tools for
removal. Do not remove any of the panels. There are no operator
serviceable areas inside these covers.
If you need additional safety information concerning the product or
Xerox supplied materials, you may call the following number:
+44 (0) 1707 353434
Safety standards
North America
This Xerox product is safety certified by Underwriters Laboratories
Incorporated to Standards UL60950-1 (first edition), and CSA
International CAN/CSA C22.2 No. 60950-1-03 ( First Edition).
Europe (EU) and other markets
This Xerox product is safety certified by Underwriters Laboratories
Incorporated to publication IEC60950-1 (2001) First Edition.
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Safety notices
Maintenance safety
•
•
Do not attempt any maintenance procedure that is not
specifically described in the documentation supplied with your
product.
Do not use aerosol cleaners. The use of supplies that are not
approved may cause poor performance of the press and could
create a dangerous condition.
•
•
Use the supplies and cleaning materials only as directed in
this manual. Keep all materials out of the reach of children.
Do not remove the covers or guards that are fastened with
screws. There are no parts behind these covers that you can
maintain or service.
Do not perform any maintenance procedures unless you have
been trained to do them by a Xerox representative, or unless a
procedure is specifically described in one of the manuals included
with your press.
Operational safety
Your Xerox equipment and supplies were designed and tested to
meet strict safety requirements. These include safety agency
examination, approval, and compliance with established
environmental standards.
Your attention to the following safety guidelines will help ensure
the continued safe operation of your product:
•
Use the materials and supplies specifically designed for your
product. The use of unsuitable materials may result in poor
performance of the machine and possibly a hazardous
situation.
•
•
•
Follow all warnings and instructions that are marked on or
supplied with the machine.
Place the machine in a room that provides adequate space for
ventilation and servicing.
Place the machine on a level, solid surface (not on a thick pile
carpet) that has adequate strength to support the weight of the
machine.
•
Do not attempt to move the machine. A leveling device that
was lowered when your machine was installed may damage
the carpet or floor.
•
•
Do not set up the machine near a heat source.
Do not set up the machine in direct sunlight.
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Safety notices
•
•
Do not set up the machine in line with the cold air flow from an
air conditioning system.
Do not place containers of coffee or other liquid on the
machine.
•
•
Do not block or cover the slots and openings on the machine.
Do not attempt to override any electrical or mechanical
interlock devices.
WARNING: Be careful when working in areas identified with this
warning symbol. These areas may be very hot and should not be
touched.
If you need any additional safety information concerning the
machine or materials, contact your Xerox representative.
Ozone safety
This product produces ozone during normal operation. The ozone
is heavier than air, and the quantity is dependent on print volume.
Providing the correct environmental parameters, as specified in
the Xerox installation procedures, ensures that concentration
levels meet safe limits.
If you need additional information about ozone, request the Xerox
publication, OZONE by calling 1-800-828-6571 in the USA. For a
French language version, call 1-800-828-6571 in the USA, then
press 2.
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Notices
Radio frequency emissions
FCC in the USA
This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the
Federal Communications Commission (FCC) Rules. These limits
are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his/her
own expense.
Changes or modifications to this equipment not specifically
approved by the Xerox Corporation may void the user’s authority
to operate this equipment.
WARNING: Shielded cables must be used with this equipment to
maintain compliance with FCC regulations.
In Canada (ICES-003)
This Class “A” digital apparatus complies with Canadian ICES-
003.
Cet appareil numérique de la classe “A” est conforme á la norme
NMB-003 du Canada.
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Notices
Regulatory information for RFID
This product generates 13.56 MHz using an Inductive Loop
System as a Radio Frequency IDentification system device
(RFID). This system is certified in compliance with European
Council Directive 99/5/EC and applicable local laws or regulations
as applicable.
Safety extra low voltage approval
This Xerox product is in compliance with various governmental
agencies and national safety regulations. All system ports meet
the Safety Extra Low Voltage (SELV) circuits for connection to
customer-owned devices and networks. Additions of customer-
owned or third-party accessories that are attached to the press
must meet or exceed the requirements previously listed. All
modules that require external connection must be installed per the
installation procedure.
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Certifications in Europe
The CE marking that is applied to this product symbolizes Xerox
Declaration of Conformity with the following applicable Directives
of the European Union as of the dates indicated:
January 1, 1995:
Council Directive 73/23/EEC amended by Council Directive 93/68/
EEC, approximation of the laws of the member states related to
low voltage equipment.
January 1, 1996:
March 9, 1999
Council Directive 89/336/EEC, approximation of the laws of the
member states related to electromagnetic compatibility.
Council Directive 99/5/EC on radio equipment and
telecommunications terminal equipment and the mutual
recognition of their conformity.
A full declaration, defining the relevant directives and referenced
standards, can be obtained from your Xerox Limited
representative or by contacting:
Environment, Health and Safety
The Document Company Xerox
Bessemer Road
Welwyn Garden City
Herts
AL7 1HE
England
Tel Number +44 (0) 1707 353434
WARNING: This system is certified manufactured and tested in
compliance with strict safety and radio frequency interference
regulations. Any unauthorized alteration which includes the
addition of new functions or the connection of external devices
may impact this certification. Please contact your local Xerox
Limited representative for a list of approved accessories.
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Notices
WARNING: In order to allow this equipment to operate in
proximity to Industrial, Scientific, and Medical (ISM) equipment,
the external radiation from the ISM equipment may have limited or
special mitigation measures taken.
WARNING: This is a Class A product in a domestic
environment. This product may cause radio frequency
interference in which case the user may be required to take
adequate measures.
WARNING: Shielded cables must be used with this equipment to
maintain compliance with Council Directive 89/336/EEC.
It’s illegal in the USA
Congress, by statute, has forbidden the reproduction of the
following subjects under certain circumstances. Penalties of fine
or imprisonment may be imposed on those guilty of making such
reproductions.
1. Obligations or Securities of the United States Government,
such as:
Certificates of Indebtedness
Coupons from Bonds
Silver Certificates
National Bank Currency
Federal Reserve Bank Notes
Gold Certificates
United States Bonds
Federal Reserve Notes
Certificates of Deposit
Treasury Notes
Fractional Notes
Paper Money
Bonds and Obligations of certain agencies of the government,
such as FHA, etc.
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Notices
Bonds. (U.S. Savings Bonds may be photographed only for
publicity purposes in connection with the campaign for the sale
of such bonds.)
Internal Revenue Stamps. (If it is necessary to reproduce a
legal document on which there is a canceled revenue stamp,
this may be done provided the reproduction of the document is
performed for lawful purposes.)
Postage Stamps, canceled or uncanceled. (For philatelic
purposes, Postage Stamps may be photographed, provided
the reproduction is in black and white and is less than 75% or
more than 150% of the linear dimensions of the original.)
Postal Money Orders.
Bills, Checks, or Drafts of money drawn by or upon authorized
officers of the United States.
Stamps and other representatives of value, of whatever
denomination, which have been or may be issued under any
Act of Congress.
2. Adjusted Compensation Certificates for Veterans of the World
Wars.
3. Obligations or Securities of any Foreign Government, Bank, or
Corporation.
4. Copyrighted material, unless permission of the copyright
owner has been obtained or the reproduction falls within the
“fair use” or library reproduction rights provisions of the
copyright law. Further information of these provisions may be
obtained from the Copyright Office, Library of Congress,
Washington, D.C. 20559. Ask for Circular R21.
5. Certificates of Citizenship or Naturalization. (Foreign
Naturalization Certificates may be photographed.)
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Notices
6. Passports. (Foreign Passports may be photographed.)
7. Immigration Papers.
8. Draft Registration Cards.
9. Selective Service Induction Papers that bear any of the
following Registrant’s information:
Earnings or Income
Court Record
Dependency Status
Previous military service
Physical or mental condition
Exception: United States military discharge certificates may be
photographed.
10.Badges, Identification Cards, Passes, or Insignia carried by
military personnel, or by members of the various Federal
Departments, such as FBI, Treasury, etc. (unless photograph
is ordered by the head of such department or bureau.)
Reproducing the following is also prohibited in certain states:
Automobile Licenses - Drivers’ Licenses - Automobile
Certificates of Title.
The above list is not all inclusive, and no liability is assumed for its
completeness or accuracy. In case of doubt, consult your attorney.
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Notices
It’s illegal in Canada
Parliament, by statute, has forbidden the reproduction of the
following subjects under certain circumstances. Penalties of fines
or imprisonment may be imposed on those guilty of making such
copies.
1. Current bank notes or current paper money.
2. Obligations or securities of a government or bank.
3. Exchequer bill paper or revenue paper.
4. The public seal of Canada or of a province, or the seal of a
public body or authority in Canada, or of a court of law.
5. Proclamations, orders, regulations or appointments, or notices
thereof (with intent to falsely cause same to purport to have
been printed by the Queen’s Printer for Canada, or the
equivalent printer for a province).
6. Marks, brands, seals, wrappers or designs used by or on
behalf of the Government of Canada or of a province, the
government of a state other than Canada or a department,
board, Commission or agency established by the Government
of Canada or of a province or of a government of a state other
than Canada.
7. Impressed or adhesive stamps used for the purpose of
revenue by the Government of Canada or of a province or by
the government of a state other than Canada.
8. Documents, registers or records kept by public officials
charged with the duty of making or issuing certified copies
thereof, where the reproduction falsely purports to be a
certified copy thereof.
9. Copyrighted material or trademarks of any manner or kind
without the consent of the copyright or trademark owner.
The above list is provided for your convenience and assistance,
but it is not all inclusive, and no liability is assumed for its
completeness or accuracy. In case of doubt, consult your solicitor.
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Notices
Environmental notices for the USA
®
As an ENERGY STAR partner, Xerox Corporation has
determined that this product meets the ENERGY STAR guidelines
for energy efficiency.
The ENERGY STAR and ENERGY STAR MARK are registered
United Stated trademarks.
The ENERGY STAR Office Equipment Program is a team effort
between U.S., European Union and Japanese governments, and
the office equipment industry to promote energy-efficient copiers,
printers, fax, multifunction machines, personal computers, and
monitors. Reducing product energy consumption helps combat
smog, acid rain, and long-term changes to the climate by
decreasing the emissions that result from generating electricity.
Xerox ENERGY STAR equipment is preset at the factory. Your
machine will be delivered with the timer for switching to Low
Power Mode from the last copy/print output, set at 15
minutes. The time to switch to power save (auto off/sleep) mode
is set at 60 minutes from the last copy/print output. A more
detailed description of the Power Saver Mode, together with
instructions on changing the default time to suit your work pattern,
can be found in the System Administration Guide, System Timers,
Power Saver section.
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Notices
Environmental notices for Canada
Terra Choice Environmental Services, Inc. of Canada has verified
that this Xerox product conforms to all applicable Environmental
Choice EcoLogo requirements for minimized impact to the
environment.
As a participant in the Environmental Choice program, Xerox
Corporation has determined that this product model meets the
Environmental Choice guidelines for energy efficiency.
Environment Canada established the Environmental Choice
program in 1988 to help consumers identify environmentally
responsible products and services. Copier, printer, digital press,
scanners, and fax products must meet energy efficiency and
emissions criteria, and exhibit compatibility with recycled supplies.
Currently, Environmental Choice has more than 1600 approved
products and 140 licensees. Xerox has been a leader in offering
EcoLogo approved products. In 1996, Xerox became the first
company licensed to use the Environmental Choice EcoLogo for
its copiers, printers, and fax machines.
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Notices
Product recycling and disposal
If you are managing the disposal of your Xerox product, please
note that the product contains lead and other materials whose
disposal may be regulated due to environmental
considerations. The presence of lead is fully consistent with
global regulations applicable at the time that the product was
placed on the market.
North America
Xerox operates a worldwide equipment take-back and reuse/
recycle program. Contact your Xerox sales representative (1-800-
ASK-XEROX) to determine whether this Xerox product is part of
the program. For more information about Xerox environmental
For recycling and disposal information, contact your local
authorities. In the United States, you may also refer to the
If your product is not part of the Xerox program and you are
managing its disposal, please follow the instructions provided in
the above paragraph.
European union
Application of this symbol on your equipment is confirmation that
you must dispose of this equipment in compliance with agreed
national procedures.
In accordance with European legislation end-of-life electrical and
electronic equipment subject to disposal must be managed within
agreed procedures.
Prior to disposal, contact your local dealer or Xerox representative
for end-of-life take-back information.
Other countries
Please contact your local waste authorities and request disposal
guidance.
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1. Overview
We know you’re anxious to start using on your FreeFlow Scanner
665E for the DocuColor 8000/7000 Digital Press!
This booklet will help you become familiar with your FreeFlow
Scanner 665E before your trainer arrives.
Here’s what you’ll learn:
•
•
•
•
•
•
•
•
•
•
What happens at installation and setup
Where to find documentation
Basic capabilities
What’s your job
Identify major components of the scanner
Overview of the scanner features
How to power ON or OFF the scanner and PC
How to scan a basic document
Where to find additional Help information
Where to find step-by-step procedures for troubleshooting
problems
•
•
Identify the scanner Customer Replaceable Units (CRUs) and
where to find step-by-step procedures for replacing CRUs
Location of your Customer Support Center phone number
Time to get started!
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1. Overview
What happens at Installation and Setup
Your Xerox representative installed the FreeFlow Scanner 665E
and its associated PC.
Your Xerox Service Representative also installed FreeFlow
Scanner 665E software on the PC.
A test job was sent from the scanner to the Digital Press to ensure
all connections were working correctly.
Where to find documentation
Scanner customer documentation
We recommend that you print all the Scanner Customer
Documentation and keep it close to the press in the 3-ring binder.
You can locate all Scanner customer documentation on your
FreeFlow Scanner 665E Customer Documentation CD. Your
customer documentation CD was shipped with the Scanner.
®
®
You will find the following Adobe Acrobat PDF files on the CD:
•
Operator Manual
This manual provides information on how to use and maintain
the Scanner.
•
System Administration Guide
This guide provides information on how to maintain:
–
The associated PC: protecting it from viruses and related
®
®
Microsoft Windows network and configuration
–
The Scanner: using the Online Help for accessing the
Configuration tab and CRU information
This guide also provides information on system administration
and FreeFlow administration.
NOTE: In order to view and print the PDF files, Adobe Acrobat
®
Reader must be loaded on your computer. Adobe Acrobat
Reader software is included on the customer CD.
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1. Overview
Media documentation
To download additional information about media that your Digital
download the following media documents:
•
•
•
•
DocuColor 8000/7000 Operator Manual
DocuColor 8000/7000 System Administration Guide
FreeFlow Scanner 665E Operator Manual
FreeFlow Scanner 665E System Administration Guide
Additional customer documentation
Supporting customer documentation for the scanner can be found
in the online Help on the PC. You can access this information any
time you wish. The online Help is discussed in more detail on
Basic capabilities
The Xerox FreeFlow Scanner 665E is a Xerox color-enabled
scanner that interfaces with FreeFlow software. The scanner is
an optional accessory that is used in conjunction with the
DocuColor 8000/7000 Digital Press. The FreeFlow software is
installed on the PC that comes with the scanner.
The FreeFlow Scanner 665E is capable of:
•
•
Scanning color images at 600 x 600 dots per inch (dpi).
Providing the same resolution and ranges for both Platen and
Automatic Document Feeder (ADF) scanning.
•
•
Providing electronic page (ADF) deskew for color and black
and white.
Providing color scaling, ranging from 11-100% at 600 dpi and
22-200% at 300 dpi.
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1. Overview
What’s your job?
If you are the Key Operator or User
The Key Operator or User is the person or persons who are the
everyday user of the FreeFlow Scanner 665E. This person(s)
performs any daily, basic operations associated with scanning
and/or printing the scanned documents. The Key Operator/User
also may perform any necessary jam clearance activities.
If you are the System Administrator
The System Administrator is responsible for setting up and
maintaining the scanner and its related PC.
Here are some of the System Administrator responsibilities and
tasks, which may include and are not limited to:
•
•
•
•
Checking printer status from the Scanner
Adding, deleting, editing printers that communicate with the
Scanner
Maintaining the Scanner’s workstation software for network
connectivity
•
Replacing Scanner CRUs
Refer to the Operator Manual, System Administration Guide, and
online Help for detailed information on the above items.
FreeFlow Scanner 665E Getting Started
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1. Overview
Scanner hardware overview
The Xerox FreeFlow Scanner 665E is a high quality, high volume
scanner. Teamed with scanning software and a personal
computer, the scanner is a powerful tool for capturing and
manipulating graphics and text.
Scanner components
The scanner is comprised of the following components:
Control panel:
Use these controls to start and stop scans as well as monitoring
the status of the scanner.
Control panel
Power switch:
The on/off switch is located on the rear of the right side panel.
Power switch
When you switch on the power, a yellow status LED on the control
panel begins to flash. Wait until the scanner makes an audible
"click" sound and the green status LED lights before turning on
power to the PC.
For more information about powering on/off the system, refer to
Automatic Document
Feeder (ADF):
The ADF enables you to scan 1-sided and 2-sided documents
quickly, and returns them in a stack in the same order you placed
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1. Overview
them in the input tray.
ADF
Document Glass:
The Document Glass provides a 12 x 18 inch (304.8 mm x 457.2
mm) scanning area and has standard and book registration
guides. Scan directly from the Document Glass if you are
scanning an image on photographic paper or you are scanning a
delicate or damaged document.
Document glass
SCSI connection:
SCSI stands for Small Computer System Interface. SCSI is the
protocol that lets your PC communicate with the Xerox
Scanner. The SCSI connection is located on the middle of the
rear panel.
SCSI connection
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1. Overview
SCSI cable:
The SCSI cable enables communication between the scanner and
the host PC.
SCSI cable
Power cord:
Plug the power cord into the scanner at the left rear panel.
Power cord
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1. Overview
Overview of FreeFlow applications
KEY POINT: This book uses illustrations showing a DocuColor
8000 Digital Press connected to a Fiery EXP8000 color
server. Your system may vary depending on the digital press and
color server for your work environment.
For more detailed information on each of the FreeFlow
applications, refer to your FreeFlow Scanner 665E Operator
Manual.
The FreeFlow applications include the following:
Production Printer
Settings:
This application allows you to:
•
•
•
•
Add, edit, and delete a printer
Set a default printer
Check the printer and/or job status
Create a job ticket
Scan and Print:
This application provides a quick, easy way to scan, print, and
save documents. It also allows you to apply enhancements,
headers, footers, and page numbers to your scan jobs.
•
Advanced Scanning: The Advanced Scanning options are
accessed from the Scan and Print window by clicking the
button. The Advance Scanning provides more scanning
options and allows you to better define the scanning
parameters of your original document.
Job Ticket/Job Setup
The Job Ticket/Job Setup options are accessed from the
Production Printer Settings application, or from the Scan and Print
application, or from the Quick Print application.
A job ticket is an electronic record that specifies printing and
finishing options for a document. The job ticket options available
for your document are listed in the Job Setup dialog box.
Quick Print:
This application is available on the scanner and also can be
installed and executed from client workstations on which have the
required PC platform software loaded. Quick Print allows you to
retrieve and print documents that are already set up, ready to
print, and are stored in a digital format, such as RDO, PostScript
(PS), PDF, TIFF, JPEG, HP/PCL, or ASCII.
File Manager:
The FreeFlow File Manager application allows you to manage
your Raster Document Object (RDO) files. Use the FreeFlow File
Manager to copy, move, rename, and/or delete an RDO file.
Security Certification:
This application is used with systems that connect to a DocuSP
color server/controller only. It is used to provide additonal security
to the system.
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1. Overview
Powering on/off the system
The system consists of the scanner, the PC monitor, the and the
PC workstation (hard drive tower, mouse, and keyboard).
Power on
Follow these steps when powering on the system.
1. Power on the scanner and wait for the green LED to light.
2. Power on the PC monitor.
3. Power on the workstation.
4. If required, log into the network.
NOTE: All FreeFlow software applications are found by selecting
from the Windows task bar the following: Start: Programs: Xerox
FreeFlow Software.
Power off
Follow these steps when powering off the system.
1. From the Windows tasteable select Start: Shut Down; the
Shut Down Windows dialog box appears.
2. Select Shut Down from the What do you want the
computer to do? drop-down list.
3. Select OK to shut down the PC and power off the
workstation.
4. Power off the PC monitor.
5. Power off the scanner.
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1. Overview
RDO files
RDO is the three-letter extension for the Raster Document Object
file type. As stated earlier, the RDO file type is used primarily with
FreeFlow, but you can use RDOs with other FreeFlow
applications, or convert them to PostScript or PDF files.
An RDO is a document file made up of images. An RDO has two
parts:
•
A PostScript wrapper which contains all the information about
the structure and format of the pages in your document.
•
A .CON directory that holds the TIFF, JPEG, PostScript, and
Adobe PDF files that make up the pages of your document.
When you create an RDO, FreeFlow creates both of these parts
automatically.
NOTE: For descriptions of the other file types you can use with
RDOs, use the online Help system.
For DocuSP users:
To allow a user to print an RDO to a DocuSP/DocuColor
production printer without logging in to the color server, you must
create an account with the user name xrxusr and a password of
your choice (such as xrx123). Once this account is created, the
color server is available to any user that knows the name of the
server and print queue. No security check is provided by the
server.
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1. Overview
FreeFlow Help
The FreeFlow Scanner 665E online Help system is an excellent
source of information about the features available and how to use
them.
Accessing the Help system
You can access the online Help system in a number of ways. The
easiest way is to use the Help menu.
Perform the following steps to access the Help system.
1. From any FreeFlow Scanner 665E application, select Help:
and either Help Topics or Help. The Help dialog box
displays with the Contents tab displays.
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1. Overview
2. Select the Index tab to display an alphabetical list of Help
topics. As you enter text into the Type in the keyword to
find text box, topics associated with the words you type
display.
3. Select the Search tab to search the entire Help system for
one or more specific keywords.
4. Type a word in the Type in the keyword to find text box; for
example, type mode.
NOTE: You can type more than one keyword at a time in
the Type in the keyword to find text box.
5. Click the List Topics button to display all Help topics that
contain the word “mode.”
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1. Overview
6. Double-click on the Enhance Image settings topic in the
Select Topics to display list box. The topic displays in the
text window on the right.
NOTE: You can store any displayed Help topic as a
Favorite. With the desired topic selected, click on the
Favorites tab. Select Add to add the topic to your list of
Favorites.
7. Select Close (
) in the title bar to close the Help system
and return to the FreeFlow application window.
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1. Overview
Using the Document Glass
Use the document glass under the following conditions:
•
•
The document is old, fragile, or torn
The document stock is lighter than 13 lb. or heavier than 32#
lb.
•
The document is on coated stock, inkjet paper, photographic
paper, or other rigid media
•
•
The document is larger than 11.7 x 17 inches
The document is bound
NOTE: Scan fragile documents, photographs (printed on
photographic stock), inkjet papers, and bound documents on the
Document Glass.
Scanning a 1 or 2-sided document
To scan a 1 or 2-sided document:
1. Raise the document glass cover.
2. Place the document on the document glass, registering it in
the upper left corner.
3. Close the document glass cover.
4. Make the desired selections from the Scan and Print
application.
The Scan and Print application is discussed in Chapter 3 on
5. If desired, make additional selections from Advanced
Scanning.
The Advanced Scanning application is discussed in the
online Help and in the FreeFlow Scanner 665E Operator
Manual.
NOTE: If scanning a 2-sided document, be sure to select the
2-sided option from Scan and Print/Advanced Scanning.
6. When satisfied with settings, click Scan (from Scan and
Print/Advanced Scanning).
NOTE: If scanning a 2-sided document, turn the document
side.
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1. Overview
Scanning a bound document
To scan a bound document:
1. Raise the document feeder.
2. Place the bound document on the Document Glass,
registering it on the front center edge, as indicated by the
icon on the document glass frame.
3. Lower the document feeder, being careful not to move the
bound document out of registration.
4. From Advanced Scanning, select Document glass-bound
original from the Scan location drop-down list.
NOTE: The maximum page dimension for scanning a
bound original is 9 x 12 inches.
5. From Advanced Scanning choose the Right page, Left page,
or Both pages radio button.
6. Make the desired selections from the Advanced Scanning
and Scan and Print applications.
The Scan and Print application is discussed in Chapter 3 on
7. When satisfied with settings, click Scan (from Scan and
Print/Advanced Scanning).
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1. Overview
Using the ADF
The ADF enables you to scan 1-sided and 2-sided documents
quickly, and returns them in a stack in the same order you placed
them in the input tray.
Use the ADF for rapid scanning of up to 100 pages. The ADF can
feed pages from 5.5 x 6.5 in. (139.7 x 165.1 mm), long edge feed
(LEF), to 11.7 x 17 in. (297.2 x 431.8 mm) of uncoated, bond
paper stock from 13 lb. (49 gsm) to 32 lb. (120 gsm).
To use the ADF:
1. From Advanced Scanning, ensure that Document feeder is
selected from the Scan Location drop-down list.
2. Place a document or stack of documents in the input tray
face up, either in the short edge feed (SEF) direction or the
long edge feed (LEF) direction.
3. Adjust the ADF side guides so they gently touch the edges
of the paper.
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1. Overview
4. From Advanced Scanning, click the SEF/LEF toggle to
specify how the document is loaded in the input tray.
Indicates direction
the documents are
loaded in the ADF
5. Make the desired selections from the Advanced Scanning
and Scan and Print applications.
The Scan and Print application is discussed in Chapter 3 on
6. When satisfied with settings, click Scan (from Scan and
Print/Advanced Scanning).
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1. Overview
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2. Production Printer Settings
Before you can print your scanned documents you must set up
your printer or printers. This chapter provides step-by-step
instructions for setting up and adding a printer.
Opening the Production Printer Settings application
Select Start: Programs: Xerox FreeFlow Software: Printer
Production Settings.
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2. Production Printer Settings
The Printer Production Settings dialog box opens:
KEY POINT: This book uses illustrations showing a DocuColor
8000 Digital Press connected to a Fiery EXP8000 color
server. Your system may vary depending on the digital press and
color server for your work environment.
Overview
The Printer Production Settings application allows you to:
•
•
•
•
•
•
Add a printer
Edit an existing printer
Delete a printer
Choose a specific printer from the list as your default printer
Check the status of any listed printer
Create a job ticket
Job Ticket information is discussed in detail in the FreeFlow
Scanner 665E Operator Manual.
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2. Production Printer Settings
Adding a printer
KEY POINT: This book uses illustrations showing a DocuColor
8000 Digital Press connected to a Fiery EXP8000 color
server. Your system may vary depending on the digital press and
color server for your work environment.
When adding a printer, enter the information for your site specific
color printer by using the following procedure. If your site specific
color printer is not a DocuColor 8000, your options and results
may vary from what appears in this procedure.
1. From the Printer Production Settings dialog box, select
Add Printer. The Add Printer dialog box displays.
NOTE: The availability of the Convert PDF files to PS and
Support legacy DocuSP check boxes depends on the
printer you add or select.
2. Type your <site specific printer name> in the Printer name
text box; refer to the example below:
3. Type your <site specific print server> in the Printer server
text box; refer to the example below:
4. Type your <site specific print queue> in the Print queue
text box; refer to the example below:
NOTE: Type the appropriate information for your server and
your print queue based on the server and the print queue at
your site.
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2. Production Printer Settings
5. From the Printer model: drop-down list, select DocuColor
8000: or your site specific printer.
6. From the Print controller/server type: drop-down list, select
your site specific print controller/server type.
7. To ensure that the connection to the printer is working, select
Test Print; this sends a test print to the printer.
If you do not get a test print from the printer, return to Step 1
and begin again. If you continue to have problems adding a
printer, see your network or system administrator or
assistance.
8. Select OK. This returns you to the Production Printer
Settings dialog box.
9. Select Close. This closes the Production Printer Settings
dialog box.
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3. Scan and Print
The Scan and Print process simulates a copier. The scanner
creates a temporary digital file with which it uses to complete the
copy.
KEY POINT: For detailed and specific information about each of
the Scan and Print features, refer to the FreeFlow 665E Operator
Manual and the online Help.
Opening the Scan and Print application
KEY POINT: This book uses illustrations showing a DocuColor
8000 Digital Press connected to a Fiery EXP8000 color
server. Your system may vary depending on the digital press and
color server for your work environment.
From Start: Programs: select Xerox FreeFlow Software: and
Scan and Print.
Setup
Enhance
button
options
Scan
options
Print
options
More Options
button
Advanced
Scanning button
Restore Defaults, Scan/Print/Save,
and Cancel Job buttons
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3. Scan and Print
Scan and print an original
Follow these steps when scanning an original.
1. With the Scan and Print application open, place the
hardcopy document on the scanner glass or into the
multisheet feeder.
2. From the Options section, select Print.
3. From the Scan section, make your desired selections.
NOTE: By clicking on the Advanced Scanning... button,
more options are available. For more information on the
Advanced Scanning feature, refer to the online Help and the
FreeFlowScanner 665E Operator Manual.
Each one of these options is discussed in more detail in the
FreeFlow Scanner 665E Operator Manual.
4. From the Enhance Image section, select either Deskew or
Despeckle (black and white mode only).
5. From the Enhance Document section, select your desired
options.
NOTE: By clicking on the Setup... button, more options are
available. This button is discussed in more detail in the
FreeFlow Scanner 665E Operator Manual.
6. From the Print section, make your desired selections.
NOTE: By clicking on the More Options... button, a Job
Setup dialog box opens with additional options. This button
is discussed in more detail in the FreeFlow Scanner 665E
Operator Manual and in the online Help.
NOTE: To disable all additional options without having to
change each one individually, clear the Apply More Options
check box.
7. To activate the copy process, at the bottom of the Scan and
Print dialog box, select Scan and Print.
NOTE: The green button on the scanner does not activate
Scan and Print.
8. When you are finished, close the Scan and Print application.
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3. Scan and Print
Scan and print a large job
You can use Scan and Print to build large copying jobs with the
Scan to Job button. Large jobs are defined as those with page
counts that exceed the capacity of the scanner’s multisheet
feeder.
Follow these steps when scanning large jobs.
1. With the Scan and Print application open, place the first
portion of your job into the multisheet feeder.
3. Select the Scan to Job button.
4. After the first portion of your job is scanned, place the second
portion of your job into the multisheet feeder.
6. Select Print Job; your job is submitted to the selected printer.
7. When you are finished, close the Scan and Print application.
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3. Scan and Print
Scan and save documents
You can scan a document and save it as an RDO or an Adobe
PDF by using the Scan and Print application.
Follow these steps when scanning and saving documents.
1. With the Scan and Print application open, place the
hardcopy document on the scanner glass or into the
multisheet feeder.
2. From the Options section, select Save.
4. From the Save section, select either RDO or PDF.
5. Select Browse; the Save As dialog box opens.
6. Use the Save in drop-down list to navigate to and select the
desired Windows location to store the file.
7. Type the name of your file in the File name text box.
8. Select PDF Files (*.pdf) or RDO Files (*.rdo) from the Save
as type list box.
9. Select Save or OK to close the Save As dialog box and
return to Scan and Print. The path for your job displays in the
Location box.
10. Select a printer from the Optimize for or the Printer drop-
down list.
11. Select any other appropriate options from this section.
12. Select Scan and Save. Your file is saved to the specified
location.
13. When you are finished, close the Scan and Print application.
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3. Scan and Print
Scan, print, and save documents
You can scan a document, print it, and save it as an RDO or an
Adobe PDF by using the Scan and Print application.
Follow these steps when scanning, printing, and saving
documents.
1. With the Scan and Print application open, place the
hardcopy document on the scanner glass or into the
multisheet feeder.
2. From the Options section, select Print and Save.
4. From the Save section, select either RDO or PDF.
5. Select Browse; the Save As dialog box opens.
6. Use the Save in drop-down list to navigate to and select the
desired Windows location to store the file.
7. Type the name of your file in the File name text box.
8. Select PDF Files (*.pdf) or RDO Files (*.rdo) from the Save
as type list box.
9. Select Save to close the Save As dialog box and return to
Scan and Print. The path for your job displays in the Location
box.
10. Click Save, Print & Save.
11. When you are finished, close the Scan and Print application.
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3. Scan and Print
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4. Quick Print
Quick Print allows you to quickly access, create a job ticket, and
print a job that was previously scanned and saved.
Printing a single file
KEY POINT: This book uses illustrations showing a DocuColor
8000 Digital Press connected to a Fiery EXP8000 color
server. Your system may vary depending on the digital press and
color server for your work environment.
Use the following procedure to print a single file.
1. Select Start: Programs: Xerox FreeFlow Software: Quick
Print.
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4. Quick Print
The Quick Print dialog box opens:
2. Select the file type you wish to print in the Show file type
pull-down menu.
3. Browse to the directory where the document is stored and
select the file name of the document from the directory tree
list. The selected filename will appear in the file selected
field.
4. Select a printer from the Printers pull-down menu.
5. Click the Printer Settings button to modify the printer
settings as necessary.
6. Specify the number of copies to be printed.
If you do not want to print the entire document, deselect the
All checkbox and select the sequence of pages to print:
a. Specify the starting page in the From list box.
b. Specify the last page to print in the To list box.
c. Click the Job Setup button to modify the job ticket
settings as necessary.
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4. Quick Print
NOTE: The Job Setup button is disabled if an Adobe PDF file
or an RDO with PDF pages that has been secured against
printing. An error message is displayed and notifies the user
that the PDF has been secured. The button is also disabled
if the Print as separate jobs option is selected.
The Print as file type pull-down menu allows the user to
select the appropriate output format for files that do not have
the necessary file extension. Selecting an option other than
Printer default will NOT cause the file to be converted to the
selected file type.
7. Select the appropriate radio button:
•
Print as one job: Jobs are printed as one job. The
default job ticket is applied, but can be modified by
clicking the Job Setup button.
•
Print as separate jobs: Jobs are printed separately with
the default job ticket applied to each file. Job Setup and
Page Range options are disabled.
8. Click Print to submit the job to the printer.
NOTE 1: A dialog appears if the file contains PDF pages
secured against printing. Follow the instructions in the dialog
to print the file.
NOTE 2: If Image Optimization for the selected printer has
been enabled, print speed will be effected. Click the Cancel
button and disable the optimization option if print speed is
more important than image quality.
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4. Quick Print
Printing a job with multiple files
1. Select the file type you wish to print in the Show file type
pull-down menu.
2. Select the List multiple files to print checkbox.
The Quick Print window expands to reveal the job list at the
bottom of the screen.
3. Browse to the location of the document from the directory
tree box.
4. Highlight the file name of the first document to print.
5. Click Add button. The file name appears in the job list.
6. Repeat this process until you have added all of the desired
jobs.
7. Use the Move up and Move down buttons to arrange files in
the appropriate print order from top to bottom.
8. Click the Remove button to remove a selected file from the
print list, or the Remove All button to clear the list.
9. Select a printer from the Printers pull-down menu.
10. Click the Printer Settings button to modify the printer
settings as necessary.
11. Specify the number of copies to be printed.
12. If you do not want to print the entire document, deselect the
All checkbox and select the sequence of pages to print:
a. Specify the starting page in the From list box.
b. Specify the last page to print in the To list box.
13. Click the Job Setup button to modify the job ticket settings
as necessary.
NOTE: The Job Setup button is disabled if an Adobe PDF file
or an RDO with PDF pages that has been secured against
printing. An error message notifying the user that the PDF
has been secured will be displayed. The button will aslo be
disabled if the Print as separate jobs option has been
selected.
14. The Print as file type pull-down menu allows the user to
select the appropriate output format for files that do not have
the necessary file extension.
Selecting an option other than Printer default will NOT cause
the file to be converted to the selected file type.
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4. Quick Print
15. Select the appropriate radio button:
•
Print as one job: Jobs are printed as one job. The
default job ticket is applied, but can be modified by
clicking the Job Setup button.
•
Print as separate jobs: Jobs are printed separately with
the default job ticket applied to each file. Job Setup and
Page Range options are disabled.
16. Click Print to submit the jobs to the printer in the order they
are listed.
NOTE 1: A dialog appears if the file contains PDF pages
secured against printing. Follow the instructions in the dialog
to print the file.
NOTE 2: If Image Optimization for the selected printer is
enabled, print speed are effected. Click the Cancel button
and disable the optimization option if print speed is more
important than image quality.
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4. Quick Print
Printing all the files in a selected directory
To print all the files in a selected directory:
1. Select the file type you wish to print in the Show file type pull-
down menu.
NOTE: By selecting a file type, only files of that type found in
the directory will be printed. For example, if TIFF is the
selected file type, all the TIFF files in the directory will be
printed.
2. Browse to the directory location and select the directory in
the tree list. The directory path along with all the file
extensions for the selected file type will appear in the File
selected field.
3. To print additional files or directory contents, perform the
following:
a. Select the List multiple files to print checkbox. The
Quick Print window expands to reveal the job list at the
bottom of the screen.
b. Click the Add button to add the contents of the directory
selected above. Files matching the selected file type will
appear in the job list.
NOTE: If you have selected Adobe PDF or RDO files
containing PDF files that are password protected, you
will be prompted to change the security settings for those
files in Adobe Acrobat, and then re-add them.
4. Browse to the location of the next document or directory
using the directory tree box, or select a different file type from
the Show file type pull-down to add files of that type from the
same directory.
5. Highlight a file name or directory name in the Directory tree.
6. Click the Add button to add the file name or directory
contents to the job list.
7. Repeat this process until you have added all of the desired
jobs.
8. Use the Move up and Move down buttons to arrange jobs in
the appropriate print order from top to bottom.
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4. Quick Print
9. Click the Remove button to remove a selected job from the
print list, or the Remove All button to clear the list.
10. Select a printer from the Printers pull-down menu.
11. Click the Printer Settings button to modify the printer
settings as necessary.
12. Specify the number of copies to be printed.
13. Click the Job Setup button to modify the job ticket settings
as necessary.
NOTE: The Job Setup button will be disabled if an Adobe
PDF file or an RDO with PDF pages has been selected that
has been secured against printing. An error message
notifying the user that the PDF has been secured will be
displayed. The button will aslo be disabled if the Print as
separate jobs option has been selected.
14. The Print as file type pull-down menu allows the user to
select the appropriate output format for files that do not have
the necessary file extension. Selecting an option other than
Printer default will NOT cause the file to be converted to the
selected file type.
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4. Quick Print
15. Select the appropriate radio button:
a. Print as one job: Jobs are printed as one job. The
default job ticket is applied, but can be modified by
clicking the Job Setup button.
b. Print as separate jobs: Jobs are printed separately
with the default job ticket applied to each file. Job Setup
and Page Range options are disabled.
c. Click Print to submit jobs to the printer. If multiple jobs
are being printed, they will be submitted in the order they
are listed.
NOTE 1: A dialog will appear if the file contains PDF
pages secured against printing. Follow the instructions in
the dialog to print the file.
NOTE 2: If Image Optimization for the selected printer
has been enabled, print speed will be effected. Click the
<Cancel> button and disable the optimization option if
print speed is more important than image quality.
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5. File Manager
This chapter discusses the File Manager application and provides
instructions on how to copy, move, and delete objects or files.
What is File Manager?
File Manager is a substitute for the Windows Explorer, enabling
you to manage large numbers of documents stored on the
Windows file system. Use File Manager for moving and copying
RDO objects.
KEY POINT: DO NOT try to copy or move RDO documents using
Windows Explorer; it is unfamiliar with RDO files and cannot
manage them.
File Manager also enables you to copy, delete, and move objects,
print files, connect to network drives, run applications, and
maintain disks.
File Manager capabilities
File Manager provides the following capabilities:
•
•
•
•
Creating and managing directories
Searching to find files
Managing files
Labeling and formatting disks
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5. File Manager
What is displayed in the File Manager window?
The File Manager window displays a directory tree and a directory
contents list; a directory tree only; or a directory contents list only.
•
•
The directory tree displays the structure of the desktop as a
set of levels. The highest level is the desktop which contains
all other levels. Drives and storage devices, both local and
remote, generally comprise the next level. The remaining
levels are comprised of directories, subdirectories, and files.
The directory contents list displays the subdirectories and files
for a specified directory. The contents can be displayed as
icons or a list of names. When contents are listed, their
attributes are also displayed.
If both the directory tree and directory contents list are displayed,
they are separated by a split bar.
Both a Status Bar and Toolbar can be displayed. The Toolbar can
be customized.
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5. File Manager
Using File Manager Help
The online Help provides in depth, step-by-step instructions for
using the various FIle Manager features and functions, including:
•
Navigating the directory window
Working with directories
Working with files
•
•
•
•
Working with disks
Customizing File Manager
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5. File Manager
To access and use the online Help for File Manager, perform the
following steps:
1. From Windows Start: Programs, select Xerox FreeFlow
Software: File Manager. The File Manage application
opens:
2. From the Help drop-down list, select Help Topics.
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5. File Manager
The Help dialog is displayed.
3. Select the desired Help topic.
4. When finished, close the Help dialog box by selecting
(Close) in the title bar.
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5. File Manager
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6. Security Certification
If your site requires a high security communication and you are
connected to a DocuSP color server, you will need to implement
the client-side secured FTP and/or Secure IPP security certificate
in order to communicate with the DocuSP 4.x/5.x color server.
This is discussed in detail in the System Adminstration Guide,
Chapter 6, “Installing a security certificate” on page 6-11.
The Security Certification application is used for installing the
certificate and checking the status of an existing certificate on the
DocuSP 4.x/5.x color server.
NOTE 1:The security certificate must be enabled on the DocuSP
color server. Refer to your DocuSP documentation for more
information.
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6. Security Certification
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7. Maintenance
Maintenance intervals
The scanner requires minimal maintenance by the operator.
However, it is essential that you perform these tasks when
indicated to ensure reliable operation and maximum product life.
Preventive maintenance intervals
To avoid any maintenance delays, ensure that you have the
necessary spare parts and cleaning supplies on hand.
Component
Air Filter
Action
Replace
Maintenance interval
Replace after 3,000 hours.
•
•
The scanner software will notify you when
the Air Filter requires replacement.
Refer to the online Help (Advanced
Scanning) for step-by-step
instructions on replacing the filter.
Feed and Retard Replace
Rollers
•
•
Replace after 100,000 feeds.
The scanner software will notify you when
the Feed and Retard Rollers require
replacement.
Refer to the online Help (Advanced
Scanning) for step-by-step
instructions on replacing the rollers.
Automatic
Document
Feeder
Clean
Clean
Clean the ADF whenever there is paper dust
visible in the feeder.
Refer to the online Help (Advanced
Scanning) for step-by-step
instructions on cleaning the ADF.
Document Glass
Clean daily or whenever specks are
noticeable in scanned images.
Refer to the online Help (Advanced
Scanning) for step-by-step
instructions on cleaning the
Document Glass.
ConstantVelocity Clean
Transport (CVT)
Ski
Clean whenever hole-punch marks are
noticeable in scanned images.
Refer to the online Help (Advanced
Scanning) for step-by-step
instructions on cleaning the CVT Ski.
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7. Maintenance
Contacting Xerox
Before contacting Xerox for a service problem, perform the
following steps:
Also refer to the Online Help for additional information and step-
by-step instructions.
1. For image quality problems, first attempt to resolve the
problem using the image quality troubleshooter.
2. For worn out customer replaceable units, first attempt to
replace the component yourself.
3. If you have received a message directing you to call for
service:
a. Write down the service code.
b. Locate the scanner serial number and telephone number
on the Scanner Support Configuration tab.
c. If there is no telephone number listed on the
Configuration tab, use the number listed below.
Telephone numbers and World Wide Web address
Telephone:
(Customer Technical Support)
1-800-821-2797
TTY:
(Customer Technical Support)
1-800-821-2797
Supplies Hotline:
Internet:
1-800-828-5881
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8. Troubleshooting
This chapter directs you to basic troubleshooting information. This
troubleshooting information is found in the online Help (Advanced
Scanning/Help menu/Troubleshooting). The online Help provides
step-by-step instructions for troubleshooting and fixing various
problems.
Image quality problems
Image quality problems may include:
•
The output image has lines, streaks or other artifacts:
–
–
–
Output image has a dark line, white narrow streak(s), or a
distinct edge not present in the original
Output image is dark, a "Negative Compression Fault"
occurs, or the image appears broken up
Images or text from the back side of the page shows
through on the output image
–
–
Output image has spots or specks
Output image has hole punch marks
•
The output image is distorted in some way
–
–
Output image is skewed, stretched, or distorted
Output images are inconsistent, despite using the same
scan settings
–
–
Output image is posterized (light to dark transitions are
choppy)
Output image seems artificial, or areas around objects in
the image seem to glow
–
–
Diagonal edges and other fine details look jagged
Output image is blotchy in areas of smooth gradation
For specific information and step-by-step instructions go to the
online Help: From the Advanced Scanning dialog box, select
Troubleshooting from the Help menu drop-down list. The online
Help dialog box opens; click on the Image Quality Problems link.
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8. Troubleshooting
Clearing paper jams and misfeeds
The online Help provides specific step-by-step procedures for
clearing paper jams and misfeeds from the scanner. You can
access this information by opening the Advanced Scanning
feature (click on the Advanced Scanning button from the Scan and
Print dialog box). From Advanced Scanning, select
Troubleshooting from the Help menu drop-down list. The online
Help dialog box opens; click the Clearing Jams & Misfeeds link.
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