RC/GS
RC7
RC/GS Remot e Cont rol/Gen St art ing
Owner’s Manual
RV Series
Remote Control
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RV Series Remote
Controls
RC/GS, RC7
Owner’s Manual
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About Xantrex
Xantrex Technology Inc. is a world-leading supplier of advanced power
electronics and controls with products from 50 watt mobile units to one MW
utility-scale systems for wind, solar, batteries, fuel cells, microturbines, and
backup power applications in both grid-connected and stand-alone systems.
Xantrex products include inverters, battery chargers, programmable power
supplies, and variable speed drives that convert, supply, control, clean, and
distribute electrical power.
Trademarks
RV Series Remote Control is a trademark of Xantrex International. Xantrex is a
registered trademark of Xantrex International.
Other trademarks, registered trademarks, and product names are the property of
their respective owners and are used herein for identification purposes only.
Notice of Copyright
RV Series Remote Control Owner’s Manual © June 2005 Xantrex International.
All rights reserved.
Disclaimer
UNLESS SPECIFICALLY AGREED TO IN WRITING, XANTREX TECHNOLOGY INC.
(“XANTREX”)
(a) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF
ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER
DOCUMENTATION.
(b) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSS OR DAMAGE, WHETHER
DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL, WHICH MIGHT ARISE OUT OF
THE USE OF SUCH INFORMATION. THE USE OF ANY SUCH INFORMATION WILL BE
ENTIRELY AT THE USER’S RISK.
Date and Revision
June 2005 Revision A
Part Number
975-0210-01-01
Contact Information
Telephone: 1 800 670 0707 (toll free North America)
1 360 925 5097 (direct)
Fax:
1 360 925 5143 (direct)
Email:
Web:
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About This Manual
Purpose
The purpose of this Owner’s Manual is to provide
explanations and procedures for installing and operating the
RV Series Remote Controls—RC/GS and RC7.
Scope
The Manual provides safety guidelines, planning and setup
information, installation procedures, as well as information
about operating the unit. It also contains information about
configuring and operating the RV Series Inverter/Charger
with the RC/GS or RC7.
Audience
The Manual is intended for anyone who needs to install and
operate the RC/GS or RC7. Installers should be certified
technicians or electricians.
Organization
Chapter 2 contains information and procedures to install the
Chapter 3 contains information about configuring the RV
Chapter 4 contains information and procedures to operate the
RV Series Remote Control.
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About This Manual
Conventions Used
The following conventions are used in this guide.
WARNING
Warnings identify conditions or practices that could result in
personal injury or loss of life.
CAUTION
Cautions identify conditions or practices that could result in
damage to the unit or to other equipment.
Important: These notes describe an important action item or
an item that you must pay attention to.
Related Information
You can find more information about Xantrex Technology
Inc. as well as its products and services at www.xantrex.com
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Important Safety Instructions
WARNING: Save these instructions
This Owner’s Manual contains important safety and operating
instructions. Before using your RV Series Remote Control, be sure
to read, understand, and save these safety instructions.
WARNING: Restrictions on use
The RC/GS or RC7 shall not be used in connection with life
support systems or other medical equipment or devices.
General Precautions
1. Before installing and using the RC/GS or RC7, read all
appropriate sections of this guide and any cautionary
markings on the device and the devices to which it
connects.
Return Information” on page 49.
on page 54 for instructions on obtaining service.
4. Protect the product from rain, snow, spray, and water.
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Safety
Explosive gas precautions
WARNING: Explosion hazard
This equipment is not ignition protected. To prevent fire or
explosion, do not install the RC/GS or RC7 in compartments
containing flammable materials or in locations that require ignition-
protected equipment. This includes any space containing gasoline-
powered machinery, fuel tanks, as well as joints, fittings, or other
connections between components of the fuel system.
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Contents
Important Safety Instructions- - - - - - - - - - - - - - - - - - - - v
2
Indicators and Controls - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4
Mounting and Connecting - - - - - - - - - - - - - - - - - - - - - - - - 7
Saving Setup Choices - - - - - - - - - - - - - - - - - - - - - - - - - - 22
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Auto Gen Start Setup (RC/GS Only) - - - - - - - - - - - - - - - - 24
Genset Status: Pending, Cranking and Restart
Low Battery Voltage - - - - - - - - - - - - - - - - - - - - - - - - 39
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Meters Display- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 47
Warranty and Return Information - - - - - - - - - - - - - - - 49
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Introduction
Features
The RC/GS and RC7 are control panels that allow remote
operation of a RV Series Inverter/Charger.
Features of the RC/GS and RC7 include:
•
Simple menu-driven programming for full control of all
inverter/charger functions
•
•
•
A three-level menu to prevent accidental setting changes
Meters to display voltage and current
An intelligent battery fuel gauge displaying estimated
battery capacity
•
Error message and information displays used to optimize
system performance
•
•
Remote ON/OFF inverter operation.
RJ11 phone jack connection to inverter/charger.
RC/GS Re mot e Cont rol/Ge n St art ing
Figure 1-1 RC/GS Front Panel
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Features
Connection cable requirements
The RC7 and RC/GS use a telephone-style cord to connect to
the RV Series Inverter/Charger (models RV2012GS,
RV2012GS-15/20B, RV2012GS-20B, RV2512GS, and
RV3012GS).
Use only Xantrex-recommended accessories:
Part number
31-6257-00
31-6262-00
31-6275-00
Cable Length
25 feet
50 feet
70 feet
To connect the RC/GS or RC7 to a non-GS series RV Series
Inverter/Charger, use a data-standard RJ11 cable. This cable
is sold separately in 25-foot (order #392-9) or 50-foot (order
#392-5) lengths.
Note: The RC/GS functions with non-GS series inverter/
chargers. However, not all the generator start features of the RC/
GS are compatible with non-GS series inverter/chargers.
Telephone-style cable
Data standard cable
Figure 1-2 Remote Control Cable Types
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Introduction
Indicators and Controls
All operating controls and indicators are located on the front
panel of the remote control.
ON/OFF Control The inverter portion of the inverter/
charger can be switched OFF or ON using the remote control.
The standby charger in the inverter is automatic and always
ready and available for charging whenever AC power is
applied.
Meters The RC/GS and RC7 feature several meters that
monitor the operating conditions of the power center. These
meters include: Average Shunt Amps, Battery Voltage,
Inverter/Charger Current, AC Output Voltage, AC Input
Amps, and Estimated Battery Capacity.
Controls The RC/GS and RC7 allow the inverter to be
switched ON or OFF with the press of a button on the remote.
The RC/GS and RC7 can be used to configure the inverter/
charger to the specific system and preferences including
Battery Capacity, Battery Type, Charger Rate, Shorepower
Amps, and LCD screen Contrast. In addition, the RC/GS
starts and stops the generator automatically or manually,
allows the setting of generator make and model, sets a “quiet
time” during which the generator will not start automatically,
and has manual overrides for auto gen start.
Status Monitoring The RC/GS and RC7 monitor operating
conditions, including the AC supply, inverter operation,
charger operation, battery condition, and (on the RC/GS
only) generator condition.
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Installation
Installing the RC/GS and RC7
The RC/GS and RC7 are designed to be flush mounted
through an opening in a wall and secured with four screws.
The RC/GS and RC7 require no connections other than one
cable that plugs into the back of the unit. Because you cannot
access the cable jack once the unit is mounted, the cable
needs to be routed through the wall before securing the
remote.
All operating power for the RC/GS and RC7 is provided by
the RV Series Inverter/Charger through the cable.
CAUTION
Allow at least 2 ¼ inches (57 mm) of space behind the wall to
accommodate the depth of the unit and allow room for the cable to
bend.
Materials and tools required
You will need these materials and tools to complete the
installation:
❐ level, measuring tape, and pencil
❐ four #6 screws and appropriate screwdriver
❐ jigsaw or small keyhole saw
❐ power drill with 1/16" bit (optional)
❐ RC/GS and RC7 remote cable (telephone-style cable if
connecting to a GS-series inverter/charger, data-standard
cable if connecting to a non-GS series inverter/charger).
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Installing the RC/GS and RC7
Choosing a location
Choose a location that is easily accessible. The RC/GS and
RC7 should be mounted where they are clearly visible, with
unobstructed access to the screen and buttons.
The location should be indoors, dry, and free from corrosive
or explosive fumes.
Mounting and Connecting
WARNING: Fire hazard
The RC/GS and RC7 are not ignition protected. Do not install in
areas requiring ignition-protected equipment.
WARNING: Shock hazard
Before making an opening in a wall, bulkhead, or panel, ensure
there is no wiring or other obstruction within the wall.
1. Refer to Figure 2-1 for hole and cutout dimensions or
install the remote in a standard double-gang outlet box.
2. Pilot-drill the mounting holes (if necessary, depending on
your mounting surface) and, using a jigsaw, cut out the
hole in which the remote will be inserted.
4-1/8"
4-1/4" c-c
4"
CUT OUT THIS AREA
FRONT VIEW
PHONE
JACK
5-3/16" c-c
Figure 2-1 Installation Dimensions
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Installation
3. Run the cable between the remote and the RV Series
Inverter/Charger.
4. Place the ON/OFF switch on the RV Series Inverter/
Charger to the OFF position and disconnect the AC power.
5. Connect the communications cable into the RJ11 port on
the inverter/charger marked “Remote Control” (Figure 2-2).
Remote Control port
ON/OFF switch
Figure 2-2 RV Series Inverter/Charger Front Panel
6. Connect the other end of the cable into the jack on the
remote (Figure 2-3).
Remote
cable jack
Figure 2-3 RC/GS and RC7 Back View
7. Secure the remote to the wall or outlet box using the
appropriate screws (4 required).
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Installing the RC/GS and RC7
8. Wait for the screen to show the message “Waiting for
AC.”
9. Place the ON/OFF switch on the RV Series Inverter/
Charger to the ON position.
Important: The remote will not operate the RV Series Inverter/
Charger if the ON/OFF switch is in the OFF position.
10. Reconnect the RV Series Inverter/Charger to the AC
source. After a brief delay, the remote will display a
system status message similar to Figure 2-4.
System Status:
AC Available
Figure 2-4 System Status Message
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Configuration
Viewing the Setup Menu
You can use the RV Series Remote Controls to configure the
RV Series Inverter/Charger and the remote itself.
Configuration is performed using the Setup menu. You can
view the Setup menu and configure settings by using the
Setup/Menu Item buttons and the Settings button.
To view the Setup menu and enter Setup mode, press and
hold the two Setup/Menu Item buttons for approximately five
seconds, or until the screen clears, then release the buttons.
You can scroll through menu items by pressing the up or
down arrow buttons.
To exit Setup mode, press and hold the Setup/Menu Item
buttons for approximately five seconds until the screen
changes back to the System Status Display.
Menu Item
Meter Mode
Setup
Figure 3-1 Setup/Menu Item Buttons
Changing Settings
You can change settings using the Settings button while in
Setup mode. This button scrolls through menu items one at a
time. If you pass the desired item or setting, continue pressing
the Settings button until the item or setting reappears.
You can also use the Settings button to enable or disable the
equalize charge mode.
Settings
Figure 3-2 Settings button
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Configuring the RC/GS and RC7
Configuring the RC/GS and RC7
on the RC/GS and RC7. See “RC/GS and RC7 Setup Menu
Summary” on page 23 for the complete menu structure.
Set Idle
Set Idle enables or disables the power-saving “search sense”
mode feature. Refer to the RV Series Inverter/Charger
Owner’s Manual for a complete description of the search
sense mode.
To configure Set Idle, use the Settings button to scroll to the
desired setting. The default setting is Defeat.
Set Idle:
Defeat
Set Idle:
About..20W load
Set Idle:
..30W
Set Idle:
..50W
Set Idle:
..40W
Figure 3-3 Set Idle menu items
Selecting Defeat disables the search sense function. The
remaining selections specify the minimum wattage load that
must be present on the inverter to qualify as a load and bring
the inverter out of the search sense mode and begin inverting.
After selecting, press the down arrow to access the next
menu.
Battery Capacity
Battery Capacity refers to the battery’s reserve capacity in
amp-hours. The RC/GS and RC7 approximate the battery
state-of-charge (SOC), then estimate the battery capacity
(Auto) over several charge/discharge cycles. However,
setting the capacity manually assures a more accurate initial
SOC calculation. The default setting is Auto.
The Battery Capacity setting also sets the absorption charge
time where the batteries are charged at the bulk voltage.
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Configuration
Table 3-1 Battery Capacity Settings
Setting
Absorption Charge Time
110 minutes (1.8 hours)
60 minutes (1 hour)
Auto
125 A-hrs
250 A-hrs
375 A-hrs
500 A-hrs
1000 A-hrs
90 minutes (1.5 hours)
120 minutes (2 hours)
150 minutes (2.5 hours)
180 minutes (3 hours)
Bat Capacity:
Auto
Bat Capacity:
125 A-hrs
Bat Capacity:
250 A-hrs
Bat Capacity:
375 A-hrs
Bat Capacity:
500 A-hrs
Bat Capacity:
1000 A-hrs
Figure 3-4 Battery Capacity menu items
Battery Type
To ensure the batteries are receiving the proper charge
voltage, the Battery Type must be selected for the type of
batteries used in the system: GEL Cell, Flooded Lead Acid
and AGM. The default setting is GEL Cell.
This voltage varies depending on the batteries used, as
specified below.
Table 3-2 Battery Type and Charge Voltage
Battery Type
Bulk VDC
Float VDC Equalize VDC
GEL Cell
14.1
13.6
13.4
13.4
Defeated
15.5
Flooded Lead Acid 14.6
AGM
14.4
15.5
Battery Type:
GEL Cell
Battery Type:
Flooded
Battery Type:
AGM
Figure 3-5 Battery Type menu items
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Configuring the RC/GS and RC7
Max Charge Rate
The battery charger’s maximum output current can be
specified using the Max Charge Rate menu. The default is
100% of the maximum charge rate. Refer to the RV Series
Inverter/Charger Owner’s Manual for model-specific
adjustable charge rates in amps.
Maximum
Minimum
Default
Step Size
100%
10%
100%
10%
Max Charge Rate:
100% of max
Max Charge Rate:
90%
Max Charge Rate:
80%
Max Charge Rate:
10%
Max Charge Rate:
20%
Figure 3-6 Max Charge Rate menu items
Set Shore Power
The inverter monitors the AC power being drawn by both the
battery charger and the AC loads connected to the inverter. If
the current draw approaches the shorepower circuit breaker
rating, the battery charger reduces the amount of current
supplied to the batteries to provide the maximum current to
the AC loads. Set Shore Power ensures the battery charger
does not exceed the shorepower circuit breaker rating. This
setting should match the shorepower or generator’s circuit
breaker rating. The default setting is 30 amps (and above).
Note: The maximum current draw from the RV3012GS charger
is 28 amps.
Note: This setting does not prevent the loads from exceeding
the shore circuit breaker rating.
Maximum
Minimum
Default
Step Size
30 A or more 5 Amps
30 Amps
5 Amps
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Configuration
Set Shore Power:
5 Amps
Set Shore Power:
30A or more
Set Shore Power:
25 Amps
Set Shore Power:
10 Amps
Figure 3-7 Set Shore Power menu items
Remote Setup
The Remote Setup screen displays system status and error
messages that occur during normal operation. From the Setup
menu you can select:
•
Last Key (default) to display the last system status
message displayed after exiting the Setup menu.
•
Rolling Display to automatically show system status,
state-of-charge, time left to run, time left to charge, set
shore power and gen start/stop (RC/GS only).
•
Power Saver to shut off the screen and LEDs after five
minutes without a button press or new error message.
Pressing any key will reactivate the screen and LEDs for
another five minutes. Errors during the power saver mode
will “wake up” the remote.
Remote Setup:
Last key
Remote Setup:
Power Saver
Remote Setup:
Rolling Display
Figure 3-8 Remote Setup menu items
LCD Contrast
You can use the LCD Contrast menu to adjust the screen
contrast to accommodate changing lighting conditions and
viewing angle. The default setting is Maximum Contrast.
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Configuring the RC/GS and RC7
LCD Contrast:
Max Contrast
LCD Contrast:
87%
LCD Contrast:
62%
LCD Contrast:
Min Contrast
Figure 3-9 LCD Contrast menu items
Set Clock (RC/GS Only)
Some RC/GS automatic generator start functions are based
on the time of day. The clock must be properly set to ensure
the programmed function will perform at the correct time.
The clock uses 24-hour time and ranges from 00:00 to 23:59.
To access the Set Clk menu, scroll down past the generator
menus by pressing the down arrow. A flashing cursor appears
below (and behind) the hour (H) or minute (M) characters in
the screen. Every eight seconds the cursor alternates
positions. When the cursor is under the hour digit, press the
Settings button to set the hours to the current hour (00 to 23).
When the cursor is under the minutes digit, press the Settings
button to set the minutes to the current minute (0 to 59). Press
and hold the Settings button to quickly increase the selected
value, or press and release to increase the value by one unit at
a time.
Hour selected
Set Clk: 0-23:59
HH:MM
Increase value (Settings button)
Figure 3-10 Set Clock display
Select Genset (RC/GS Only)
After setting the clock, press the up arrow once to access the
Select Genset menu. Select the type and model of the
generator by pressing the Settings button until the generator’s
name and model is displayed. The default is Onan
QuietDiesel.
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Configuration
Select Genset:
Onan QuietDiesel
Select Genset:
PowerTech Diesel
Select Genset:
Generac Diesel
Figure 3-11 Select Genset menu items
Generator Start (RC/GS Only)
After setting the clock and selecting a generator, set the
parameters for automatically starting the generator based
upon a battery voltage. Press the up arrow and scroll through
the menus to view the Generator Start menu. Press the
Settings button to select the required setting.
Note: You cannot set the Auto Gen parameters until you set the
clock.
Note: When the battery voltage drops to the selected generator
start setting, there is a 15-minute delay before the generator starts.
If the battery voltage rises above the generator start setting during
that 15-minute delay, the countdown resets itself and the
generator does not start.
The default Generator Start selection is Manual (Push ON).
This setting disables all automatic start functions. Any other
selection from the Generator Start menu enables the RV
Series Inverter/Charger to automatically start the generator
based upon the battery’s voltage.
The available auto start voltage settings are 11.0, 11.5, 11.8,
12.0, and 12.2 VDC.
Generator Start:
Auto at 12.2 VDC
Generator Start:
Manual (Push ON)
Generator Start:
Auto at 11.0 VDC
Generator Start:
Auto at 11.5 VDC
Figure 3-12 Generator Start menu items
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Configuring the RC/GS and RC7
The generator can be started or stopped at any time by
pressing the down arrow button until the Gen Start/Stop
menu is displayed. Press and hold the On/Off button until you
hear a beep from the RC/GS. Release the button after the
beep sounds.
If the inverter/charger senses an AC supply and the battery
voltage is below the automatic start setting, the generator
does not start. When you start the generator with the On/Off
button, the generator starts even if an AC supply is present.
Important: If the generator is manually started from the
remote, a manual override is initiated and the generator will not
stop automatically. Shut down the generator manually.
On / Off
Gen Start/Stop
Press (ON/OFF)
Figure 3-13 Generator Start/Stop
Generator Stop (RC/GS Only)
The RC/GS can be configured so that the RV Series Inverter/
Charger stops the generator automatically when the charger
initiates the Absorption or the Float mode of charging. Refer
to the RV Series Inverter/Charger Owner’s Manual for a
detailed description of charging modes. The default is
Manual (Push Off).
Generator Stop:
Auto at Float
Generator Stop:
Auto at Absorb
Generator Stop:
Manual (Push OFF)
Figure 3-14 Generator Stop menu items
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Configuration
The generator can be stopped at any time by accessing the
user menu until the “Gen Start/Stop: Press (On/Off)” menu is
displayed. Press and hold the On/Off button until you hear a
beep from the RC/GS. Release the button after the beep
sounds.
Note: Manually stopping the generator will set the Generator
Start selection to Manual (Push On), disabling any automatic start
settings. The generator will no longer automatically start after it is
manually stopped with the RC/GS.
On / Off
Gen Start/Stop
Press (ON/OFF)
Figure 3-15 Generator Start/Stop (on Generator Start menu)
Thermostat Start Enable and Disable (RC/GS Only)
The RC/GS can be configured to enable the RV Series
Inverter/Charger to start and stop the generator in response to
a signal from a thermostat. The RV Series Inverter/Charger
must have its Automatic Generator Start connections wired to
a thermostat. For more information, see the Installation
chapter in the RV Series Inverter/Charger Owner’s Manual.
Enabling this setting allows the generator to automatically
power an air conditioner or heater after receiving a signal
from a thermostat. Each generator start and stop has a time
delay of 30 seconds after the RV Series Inverter/Charger
receives the thermostat signal.
Gen Start/Stop:
Therm Enabled
Gen Start/Stop:
Therm Disabled
Figure 3-16 Begin Generator Quiet Time display
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Configuring the RC/GS and RC7
Begin Gen Quiet and End Gen Quiet (RC/GS Only)
The period of time during which the generator is prevented
from starting automatically can be defined using the RC/GS.
To specify the begin quiet time, scroll to the Begin Gen
Quiet: 00:00 by using the Up and Down arrow buttons. Set
the Begin Gen Quiet start time. The selected digit for hours or
see “Set Clock (RC/GS Only)” on page 17).
Begin Gen Quiet
00:00
Figure 3-17 Begin Generator Quiet Time display
Press the Down arrow to access the End Gen Quiet: 00:00
menu and select the appropriate end time.
End Gen Quiet
00:00
Figure 3-18 End Generator Quiet Time display
Note: Setting Begin Gen Quiet and End Gen Quiet to the same
time defeats the quiet time mode.
Note: If the generator is running when quiet time begins, it shuts
down automatically. The buzzer also sounds and the screen shows
the message “Gen Quiet Fault.” If the auto-start condition still
exists at the end of quiet time, the generator will start.
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Configuration
Saving Setup Choices
Setup/Menu Item buttons (see Figure 3-19) for approximately
five seconds or until the screen clears. The setup choices will
be saved in the inverter/charger’s non-volatile memory 20
seconds after exiting the Setup menu if no other actions are
taken. These settings will be preserved until changed.
Note: The generator start and stop settings will not be saved if
the RC/GS is disconnected or DC power is lost.
Menu Item
Meter Mode
Setup
Figure 3-19 Setup/Menu Item Buttons
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RC/GS and RC7 Setup Menu Summary
RC/GS and RC7 Setup Menu Summary
RV Series Inverter/Charger and RC/GS and RC7 Setup
Set Idle:
Defeat
Set Idle:
About..20W load ...30W
Set Idle:
Set Idle:
...40W
Set Idle:
50W
Bat Capacity:
Auto
Bat Capacity:
125 A-hrs
Bat Capacity:
250 A-hrs
Bat Capacity:
375 A-hrs
Bat Capacity:
500 A-hrs
Bat Capacity:
1000 A-hrs
Battery Type:
GEL Cell
Battery Type:
Flooded Lead Acid AGM
Battery Type:
Max Charge Rate:
100% of max
Max Charge Rate:
90%
Max Charge Rate:
80%
Max Charge Rate:
20%
Max Charge Rate:
10%
Set Shore Power:
30 A or more
Set Shore Power:
25 Amps
Set Shore Power:
20 Amps
Set Shore Power:
15 Amps
Set Shore Power:
10 Amps
Set Shore Power:
5 Amps
Remote Setup:
Last Key
Remote Setup:
Power Saver
Remote Setup:
Rolling Display
LCD Contrast:
Max Contrast
LCD Contrast:
87%
LCD Contrast:
62%
LCD Contrast:
Min Contrast
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Configuration
Auto Gen Start Setup (RC/GS Only)
Generator Start: Generator Start: Generator Start: Generator Start: Generator Start: Generator Start:
Manual (Push ON)
Auto at 11.0 VDC
Auto at 11.5 VDC
Auto at 11.8 VDC
Auto at 12.0 VDC
Auto at 12.2 VDC
Generator Stop: Generator Stop: Generator Stop:
Manual (Push OFF) Auto at Absorb
Auto at Float
Gen Start/Stop:
Gen Start/Stop:
Therm Disabled Therm Enabled
Begin Gen Quiet:
00:00
End Gen Quiet:
00:00
Select Genset:
Select Genset:
Select Genset:
Onan QuietDiesel PowerTech Diesel Generac Diesel
Set Clk:0–23:59
00:00
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Operation
4
Chapter 4 contains information and procedures to
operate the RV Series Remote Control.
•
•
•
“RC/GS and RC7 User’s Menu Summary” on
page 46
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Operation
Indicators and Controls
The RC/GS and RC7 feature LEDs, a display screen, and
buttons for viewing operating status.
Status LEDs
Four indicator lights (LEDs) light up or flash during
operation to indicate the system’s status. When the inverter is
powered on, all LEDs flash as the unit goes through a self-
test. After the self-test completes, the LEDs indicate the
current state of the inverter and charger. Use these LEDs
along with the screen to view complete system status.
Inverter
Green
Yellow
Charge
Yellow
Batt. Full
Red
Error
Figure 4-1 Status LEDs
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Indicators and Controls
Inverter LED
The green Inverter LED indicates the inverter is on and ready
to provide power from the batteries. If AC power is
connected to the inverter/charger, the LED flashes. When no
AC power is connected, the inverter LED is on solid,
indicating that the inverter/charger is inverting (providing
power from the batteries). The Inverter LED also indicates
inverter status under conditions when the inverter/charger is
not inverting.
Inverter LED Other LEDs or Devices Meaning
ON (solid)
Flashing
Inverter on
Yellow Charge LED
(flashing)
Inverter ready
(charging)
Slow flash
Flashing
Search sense mode
Inverter error
Error LED ON and
buzzer sounding
OFF
Inverter off
Charge LED
The yellow Charge LED indicates the current battery charge
mode.
Charge LED
ON (solid)
Slow flash
Fast flash
Very fast flash
OFF
Other LEDs or Devices
Meaning
Bulk charging
Absorption charging
Yellow Batt. Full LED ON Float charging
Equalize charging
No charging
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Operation
Batt. Full LED
The yellow Batt. Full LED indicates the state of charge on the
batteries. This LED will not illuminate until the batteries have
charged up to at least 90% (according to the inverter/charger’s
estimate). The duration of the LED’s on time will increase
until the batteries reach 100%, at which time the LED will be
on solid. In the inverter mode, the off time duration of the LED
will increase until the batteries discharge to below 90%, at
which time the LED will turn off.
Other LEDs or
Batt. Full LED Devices
Meaning
Solid
Battery fully charged (100%)
Flashing
Yellow charge Battery charged 90% or higher
LED (flashing)
OFF
Battery below 90% charge
Error LED
The Error LED indicates that there is a problem with the
inverter/charger, batteries or generator. Check the LCD
page 32 and “Inverter/Charger Error Messages” on page 37.
Error
Other LEDs or Devices
Meaning
ON (Solid)
Check system
LCD Screen
The screen is used for setting up the system operation as well
as viewing current status or error messages. It has two 16-
character lines and a backlight. You can scroll through the
screen items by using the buttons below the screen.
System Status:
Equalizing
Figure 4-2 LCD screen
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Indicators and Controls
Buttons
There are four buttons on the front panel of the RC/GS and
RC7 used to control the inverter and enter system operating
parameters.
On / Off
Menu Item
Settings
Meter Mode
Setup
Figure 4-3 Button Controls
On/Off
The On/Off button controls the inverter section of the
inverter/charger. Press this button once to turn the inverter on
or off. The charger section of the inverter is not affected by
this function and maintains the batteries whenever AC power
is present. Use this control when you do not want the inverter
to supply backup power in the event of an AC line failure. If
the inverter is off, AC output power is available only as long
also controls the generator. See “Generator Start/Stop (RC/
GS Only)” on page 44.
Note: The inverter is in a ready state when AC utility power is
connected and the green Inverter LED is flashing. Pressing the
On/Off button while the green LED is on solid (indicating
inverter mode) will cause the loss of the inverter output.
Meter Mode
The Meter Mode button accesses the various operating
parameters such as output voltage, amperage, temperature,
etc. To access the Meter Mode, press and hold the Meter
Mode button for approximately five seconds. See “Meters
Display” on page 41.
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Operation
System Status Displays
The RC/GS and RC7 remote controls display the operating
mode and system status by lighting one or more LEDs and/or
by displaying a message on the screen. The four LEDs reflect
the same information as the single tricolored LED on the RV
Series Inverter/Charger.
There are four types of system messages:
•
•
•
•
AC source messages
Inverter messages
Charger messages
Error messages.
AC Source Messages
AC source messages appear when alternating current (shore
power) is present. In addition, the AC source messages
describe the current activity, if any, of the generator (RC/GS
only).
Waiting for AC
When the inverter is off and AC is not present, the screen
displays “Waiting for AC.”
System Status:
Waiting for AC
Genset Status: Pending, Cranking and Restart (RC/GS Only)
When the RC/GS is set up to start the generator for a specified
condition (battery voltage or thermostat signal) and that
condition has been met, the screen shows “Pending Genstart.”
Genset Status:
Pending Genstart
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System Status Displays
When the initiating condition (battery voltage or thermostat
signal) has occurred, the Pending Genstart message is
displayed for approximately two minutes, awaiting a change in
the condition or a manual override. If neither condition occurs,
the inverter/charger attempts to start the generator and the RC/
GS displays “Cranking Genset.”
Genset Status:
Cranking Genset
Once the generator starts, there is a brief delay to allow the
generator to reach operating speed and for the inverter/
charger to synchronize to the generator, at which point the
screen shows that AC is again available.
Genset Status:
AC Available
Starter Cooldown and Gen Start (RC/GS Only)
If the generator does not start within 60 seconds, a two-
minute starter cooldown message is displayed after which
another attempt to start the generator occurs.1 The RC/GS
will make a total of three start attempts.
Genset Status:
Starter Cooldown
1.These are maximum times. They vary according to the Genset you have selected.
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Operation
Genset Error Messages (RC/GS Only)
Gen Won’t Start
If the generator does not start after the three attempts, the RC/
GS displays the message “Gen won’t Start” and the red Error
LED on the front panel lights. After displaying this message,
the RC/GS automatically sets the Generator Start menu to
“Manual (Push ON)” and no further attempts to start the
generator will occur. Correct the starting problem and set the
RC/GS back to the previous auto-start menu.
Inverter
Genset Status:
Charge
Gen wont Start
!
Batt. Full
Error
Buzzer sounds
822-4A-001
Red Error LED lights and error message
appears in the screen
Figure 4-4 Gen Won’t Start Error Message
Note: Press any arrow button to cancel the buzzer.
Gen Quiet Fault
If the generator has started in response to an auto start setting
and is running when quiet time begins, it shuts down
automatically. The buzzer also sounds and the screen shows
the message “Gen Quiet Fault” and the red Error LED comes
on. The remote control also emits a series of beeping sounds
for up to five minutes (press any arrow button on the RC/GS
to stop the alarm). If the auto-start condition still exists at the
end of quiet time, the generator will start. The gen quiet
period can be overridden by setting the Gen Quiet Begin and
Gen Quiet End time to the same time.
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System Status Displays
Inverter
Charge
Batt. Full
Error
Genset Status:
Gen Quiet Fault
!
Buzzer sounds
822-4A-001
Red Error LED lights and error message
appears in the screen
Figure 4-5 Gen Quiet Fault Error Message
Note: If the generator is manually started from the RC/GS, the
generator will not shut down automatically. “Man Stop Only”
(Figure 4-6) is displayed. Shut down the generator manually. See
“Generator Start/Stop (RC/GS Only)” on page 44.
Note: The Gen Quiet Fault error is not actually a system error or
fault but rather an alert that the generator has stopped because of
quiet time and an auto-start condition still exists.
Genset Status:
MAN STOP ONLY
Figure 4-6 Manual Stop Only Message
The Gen Quiet Fault error is automatically reset at the end of
the quiet time period if no other action is taken.
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Operation
Inverter Mode Messages
When the inverter is on (no AC present), it is either inverting
or searching the AC output circuits for a load meeting the
specifications set up in the Set Idle menu selection (see
Figure 3-3 on page 13), if the search sense mode is selected.
When the inverter is in the search sense mode, “Searching”
appears in the screen and the Inverter LED will slowly flash.
Inverter
System Status:
Charge
Searching
Batt. Full
Error
822-4A-001
Green LED slowly flashes and
“Searching” appears in the LCD
Figure 4-7 Inverter in Search Mode
When the inverter/charger is in the inverter mode (no AC
available), “Inverting” appears in the screen and the green
Inverter LED is on solid.
Inverter
System Status:
Charge
Inverting
Batt. Full
Error
822-4A-001
Green LED is on solid and
“Inverting” appears in the LCD
Figure 4-8 Inverter Mode
Note: The Inverter LED flashes during the charge mode if the
inverter is switched on. The Inverter LED turns off if the inverter
is switched off.
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System Status Displays
Charger Mode Messages
When AC (shore power or generator power) is available, the
inverter/charger automatically switches to the charger mode.
There are four separate charger modes: Bulk, Absorption,
Float and Equalization. Refer to the inverter/charger Owner’s
Manual for details on charger modes.
Bulk Charging
When the charger is charging in the Bulk mode, the screen
displays “Bulk Charging” and the charge LED is on solid.
Inverter
System Status:
Charge
Bulk Charging
Batt. Full
Error
Yellow Charge LED is on solid
822-4A-001
Figure 4-9 Bulk Charging Mode
Absorption Charging
When the charger is charging in the Absorption mode, the
screen shows “Absorption Chg” and the Charge LED slowly
flashes. In addition, the Batt. Full LED will start to flash
when the battery reaches 90% state-of-charge (SOC)
according to the inverter/charger’s estimate. The on duration
of this LED increases as the battery SOC increases, and is on
solid at 100% SOC.
Inverter
System Status:
Absorption Chg
Charge
Batt. Full
Error
Charge LED slowly flashes. Batt Full LED flashes
according to the SOC (between 90–100%).
822-4A-001
Figure 4-10 Absorption Charging Mode
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Operation
Float Charging
When the charger is in the Float mode, the screen shows
“Float Charging” and the Charge LED quickly flashes. At
this point the batteries are fully charged (100%) and the Batt.
Full LED is on solid.
Inverter
System Status:
Charge
Float Charging
Batt. Full
Error
822-4A-001
Charge LED quickly flashes. Batt Full LED is on solid.
Figure 4-11 Float Charging Mode
Equalizing Charging
To activate the Equalize mode, press and hold the Settings
button (right arrow) until the screen clears and “Equalizing”
appears (approximately 6 seconds). The Charge LED will
increase its flashing rate to approximately 8 flashes per
second (flickering). The Equalize charge will continue for 3
hours and then automatically change back to Float.
To cancel Equalize mode, press and hold the Settings button
for approximately 6 seconds. If Equalization is cancelled, the
screen will indicate the System Status as Absorption chg for
approximately 30 seconds before returning to Float charging.
CAUTION
Equalizing the batteries should only be done when the batteries are
fully charged (i.e., from Float mode) and only on flooded lead acid
or AGM batteries. Vent caps on batteries (lead acid only) should be
removed prior to running the Equalize mode.
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System Status Displays
CAUTION
Only flooded lead acid or AGM batteries should be equalize
charged. Running an equalize charge on batteries other than flooded
lead acid or AGM types could permanently damage them.
CAUTION
Do not attempt to remove vent caps on AGM batteries. Doing so
may void the warranty.
CAUTION
All DC loads should be disconnected during the equalize charge
period due to the higher voltage (more than 15 volts DC) applied to
the batteries.
Note: The equalizing mode is defeated if GEL cell is selected as
the battery type.
Inverter
System Status:
Charge
Equalizing
Batt. Full
Error
822-4A-001
Charge LED quickly flashes (8 times per
second). Batt Full LED is on solid.
Figure 4-12 Equalizing Mode
Inverter/Charger Error Messages
Error messages appear when a fault is detected with either the
inverter or charger. The red Error LED lights, and the buzzer
sounds. Error messages for the inverter/charger display the
error condition as well as a suggested remedy.
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Operation
Over Temperature
The “Otemp/Less Load” System Status message indicates the
inverter/charger transformer and power components have
exceeded a safe operating temperature. Reduce the load on
the inverter. When the unit cools, it automatically resets and
resumes operation. If this condition occurs often, make sure
the inverter is in a cool location, has adequate ventilation, and
the cooling fan is operational.
Inverter
System Status:
Charge
Otemp/Less Load
!
Batt. Full
Error
Remedy
Error Condition
Buzzer sounds
822-4A-001
Error LED ON
Figure 4-13 Over-temperature Error Message
Note: Press any arrow button to cancel the buzzer.
Overload
The “Overload” System Status message appears when the load
on the inverter/charger exceeds the maximum power rating of
the unit. Reduce the load and restart the inverter/charger by
pressing the On/Off button on the RC/GS and RC7 twice.
Inverter
System Status:
Charge
Overload
!
Batt. Full
Error
Error Condition
Buzzer sounds (press
822-4A-001
arrow button to cancel)
Error LED ON
Figure 4-14 Overload Error Message
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System Status Displays
High Battery Voltage
The “Hibat/Stop Chrg” System Status message appears when
the battery voltage rises above 15.7 V. This condition usually
occurs only when a charging source other than the RV Series
Inverter/Charger is used to charge the battery bank. Switch
off any charging sources other than the RV Series Inverter/
Charger to allow the voltage level to drop. The inverter
automatically resets and resumes operation when the battery
voltage falls below 15.4 V.
Inverter
System Status:
Charge
Hibat/Stop Chrg
!
Batt. Full
Error
Remedy
Error Condition
Buzzer sounds
(press arrow
822-4A-001
Error LED ON
button to cancel)
Figure 4-15 High Battery Voltage Error Message
Low Battery Voltage
The “Lobat/Start Chrg” System Status message appears when
the battery voltage drops below 10.5 volts. The red Error
LED illuminates and the buzzer sounds. The inverter shuts
off to prevent damage to the batteries. Provide an AC supply
(such as shore power or a generator) to the inverter/charger to
automatically start charging the batteries.
Inverter
System Status:
Charge
Lobat/Start Chrg
!
Batt. Full
Error
Remedy
Error Condition
Buzzer sounds
(press arrow
822-4A-001
Error LED ON
button to cancel)
Figure 4-16 Low Battery Voltage Error Message
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Operation
Charger Fault
The “Charger Fault” System Status message appears when an
internal error is detected in the inverter/charger during
charging. In addition, the red Error LED is on and the buzzer
sounds. After 15 minutes, the charge relay disconnects and
the inverter section shuts down. The screen shows “System
Status: Overload.”
This fault indicates a hardware failure in the charger circuitry
of the inverter/charger. If this message appears, contact
Xantrex or the nearest Service Center.
Inverter
System Status:
Charge
Charger Fault
!
Batt. Full
Error
Error Condition
Buzzer sounds
(press arrow
822-4A-001
Error LED ON
button to cancel)
Figure 4-17 Charger Fault Error Message
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System Status Displays
Meters Display
The RC/GS and RC7 have built-in meters that monitor
inverter/charger activities. To view these meters, press and
hold the Meter Mode button (up arrow) for five seconds until
the screen clears. Use the down arrow button to scroll
through the meter displays. The information contained in
these displays can be useful for troubleshooting the system.
Menu Item
Meter Mode button
Meter Mode
Setup
Figure 4-18 Meter Mode Button
Average Shunt Amps
This meter displays the averaged current flowing through the
internal shunt to and from the batteries. The inverter/charger
must be wired correctly for the internal shunt to work (see the
RV Series Inverter/Charger Owner’s Manual for more
information). If more than one inverter/charger is used, an
external shunt connected in the main line between the battery
negative and the green inverter chassis ground terminal is
required.
Avg Shunt Amps:
+/- 0 Amps DC
Battery Voltage
This meter displays the current battery voltage level. Use this
meter to check the condition of the batteries or monitor the
levels under load.
Battery:
00.0 Volts DC
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Operation
Inverter/Charger Current
This meter displays the actual DC current supplied to the
batteries when the RV Series Inverter/Charger is charging (+)
and current drawn from the batteries when the inverter/
charger is inverting (–).
Inv/Chg Current:
+/- 0 Amps DC
AC Output Voltage
This meter displays the actual inverter AC output voltage
measured at the AC output. When in the charger mode (or
when the inverter is off), the meter will read “0 VAC.” When
the inverter is on, “< 40 VAC” appears if Set Idle is set to
anything other than “Defeat.”
Inverter Output:
0 VAC
AC Input Amps
This meter displays the actual AC current (in amps) flowing
through the inverter’s AC input hot 1 terminal when an AC
source is connected.
AC Input:
1 Amps AC
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System Status Displays
System Status Messages
After installing the RC/GS and RC7, the LCD screen displays
operating system status messages which is the default screen
after exiting all other setting or meter functions. Operating
parameters include Battery State-of-charge and Set
Shorepower. The Gen Start-Stop switch is also available from
these displays.
Press the down arrow to scroll through each display. When
the last menu item is reached, the screen returns to the first
menu item.
Battery State of Charge
This meter displays a bar graph representing the estimated
state-of-charge (SOC) of the battery or battery bank. The
SOC is based on the estimated battery capacity. Since
discharging the batteries to less than one half of their amp-
hour capacity may damage the batteries, the meter estimates
the 0% SOC and protects the batteries from over discharge.
Batt State of Chg:
E
F
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Operation
Set Shore Power
This display has the same function as “Set Shore Power” on
page 15. You can set the shore power input (from 5 to 30
amps) so the total current draw from the charger does not
exceed the circuit breaker rating, to provide the maximum
current to the AC loads. Use the Settings button to change
this setting to match the circuit breaker rating of the AC
power source.
Set Shore Power:
5 Amps
Set Shore Power:
30 Amps
Generator Start/Stop (RC/GS Only)
The generator can be manually started or stopped from this
display by pressing the On/Off button on the RC/GS front
panel.
Note: Starting the generator from this display overrides all auto-
start/stop function and displays “MAN STOP ONLY” on the User
Status menu. Manually stopping the generator sets the Generator
Start setting to Manual (Push On), disabling any automatic start
settings.
On / Off
Gen Start/Stop:
Press (ON/OFF)
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Storage Checklist
Storage Checklist
Proper storage procedures extend the life of the batteries and
ensure that your vehicle’s power system is ready for
operation when needed. The following checklist is for
battery-related storage activities.
Preparation for Storage
•
Check that all batteries are fully charged.
•
•
•
Disable the Auto Gen Start feature (RC/GS only).
Configure the RV to the correct shore service settings.
Connect the shore power cord to a live outlet (confirm it
is live).
•
•
Switch the RV Series Inverter/Charger off using the
remote On/Off button (charger only mode).
Switch off all unnecessary AC and DC loads.
WARNING
Never store your vehicle indoors with the Auto Gen Start feature
enabled. The generator produces dangerous fumes when it is
running.
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Operation
RC/GS and RC7 User’s Menu Summary
System Status Messages
AC Source
Inverter Mode
Charger Mode
Error Mode
System Status: System Status: System Status: System Status:
Waiting for AC Searching Bulk Charging Otemp/Less Load
System Status: System Status: System Status: System Status:
AC Available
Inverting
Absorption Chrg Overload
System Status: System Status:
Float Charging
Hi Bat/Stop Chrg
System Status: System Status:
Equalizing
Lo Bat/Start Chrg
System Status:
Charger Fault
Generator Status Messages (RC/GS Only)
AC Source
Inverter Mode
Charger Mode
Error Mode
Genset Status:
Pending Genstart MAN STOP ONLY
Genset Status:
Genset Status:
Gen Wont Start
Genset Status:
Pending Gen Stop
Genset Status:
Gen Quiet Fault
Genset Status:
Cranking Genset
Genset Status:
Starter Cooldown
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RC/GS and RC7 User’s Menu Summary
System Status Display
Batt State of Charge:
E --------- F
Set Shore Power:
x.x Amps
Gen Start/Stop:
Press (ON/OFF)* *RC/GS only
Meters Display
Avg Shunt Amps:
+/- 0 Amps DC
Battery:
00.0 Volts DC
Inv/Chg Current:
+/- 0 Amps DC
Inverter Output:
VAC 0
AC Input:
0 Amps AC
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Warranty and Return
Information
Warranty
What does this warranty cover? This Limited Warranty is provided by Xantrex
Technology Inc. ("Xantrex") and covers defects in workmanship and materials in your
RC7 or RC/GS Remote Control. This warranty period lasts for 36 months from the date of
purchase at the point of sale to you, the original end user customer. You require proof of
purchase to make warranty claims.
This Limited Warranty is transferable to subsequent owners but only for the unexpired
portion of the Warranty Period. Subsequent owners also require proof of purchase.
What will Xantrex do? Xantrex will, at its option, repair or replace the defective
product free of charge, provided that you notify Xantrex of the product defect within the
Warranty Period, and provided that Xantrex through inspection establishes the existence
of such a defect and that it is covered by this Limited Warranty.
Xantrex will, at its option, use new and/or reconditioned parts in performing warranty
repair and building replacement products. Xantrex reserves the right to use parts or
products of original or improved design in the repair or replacement. If Xantrex repairs or
replaces a product, its warranty continues for the remaining portion of the original
Warranty Period or 90 days from the date of the return shipment to the customer,
whichever is greater. All replaced products and all parts removed from repaired products
become the property of Xantrex.
Xantrex covers both parts and labor necessary to repair the product, and return shipment to
the customer via a Xantrex-selected non-expedited surface freight within the contiguous
United States and Canada. Alaska and Hawaii are excluded. Contact Xantrex Customer
Service for details on freight policy for return shipments outside of the contiguous United
States and Canada.
How do you get service? If your product requires troubleshooting or warranty service,
contact your merchant. If you are unable to contact your merchant, or the merchant is
unable to provide service, contact Xantrex directly at:
Telephone: 1 800 670 0707 (toll free North America)
1 360 925 5097 (direct)
Fax:
1 360 925 5143 (direct)
Email:
Direct returns may be performed according to the Xantrex Return Material Authorization
Policy described in your product manual. For some products, Xantrex maintains a network
of regional Authorized Service Centers. Call Xantrex or check our website to see if your
product can be repaired at one of these facilities.
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Warranty and Return
What proof of purchase is required? In any warranty claim, dated proof of purchase
must accompany the product and the product must not have been disassembled or
modified without prior written authorization by Xantrex.
Proof of purchase may be in any one of the following forms:
•
•
•
The dated purchase receipt from the original purchase of the product at point of sale to
the end user, or
The dated dealer invoice or purchase receipt showing original equipment
manufacturer (OEM) status, or
The dated invoice or purchase receipt showing the product exchanged under warranty
What does this warranty not cover? This Limited Warranty does not cover normal
wear and tear of the product or costs related to the removal, installation, or troubleshooting
of the customer's electrical systems. This warranty does not apply to and Xantrex will not
be responsible for any defect in or damage to:
a) the product if it has been misused, neglected, improperly installed, physically
damaged or altered, either internally or externally, or damaged from improper use or
use in an unsuitable environment;
b) the product if it has been subjected to fire, water, generalized corrosion, biological
infestations, or input voltage that creates operating conditions beyond the maximum or
minimum limits listed in the Xantrex product specifications including high input volt-
age from generators and lightning strikes;
c) the product if repairs have been done to it other than by Xantrex or its authorized ser-
vice centers (hereafter "ASCs");
d) the product if it is used as a component part of a product expressly warranted by
another manufacturer;
e) the product if its original identification (trade-mark, serial number) markings have
been defaced, altered, or removed.
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Warranty and Return
Disclaimer
Product
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY
XANTREX IN CONNECTION WITH YOUR XANTREX PRODUCT AND IS, WHERE
PERMITTED BY LAW, IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS,
GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS OR
IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT,
HOWEVER ARISING (WHETHER BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF
MANUFACTURER'S LIABILITY, OPERATION OF LAW, CONDUCT, STATEMENT OR
OTHERWISE), INCLUDING WITHOUT RESTRICTION ANY IMPLIED WARRANTY OR
CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE TO THE EXTENT REQUIRED UNDER APPLICABLE LAW TO
APPLY TO THE PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIOD
STIPULATED UNDER THIS LIMITED WARRANTY.
IN NO EVENT WILL XANTREX BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER ARISING
WHETHER IN CONTRACT OR TORT INCLUDING WITHOUT RESTRICTION ANY
ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO PROPERTY, ANY
PERSONAL INJURY, ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF
MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION, INTEGRATION OR
OPERATION OF THE PRODUCT.
Exclusions
If this product is a consumer product, federal law does not allow an exclusion of implied
warranties. To the extent you are entitled to implied warranties under federal law, to the
extent permitted by applicable law they are limited to the duration of this Limited
Warranty. Some states and provinces do not allow limitations or exclusions on implied
warranties or on the duration of an implied warranty or on the limitation or exclusion of
incidental or consequential damages, so the above limitation(s) or exclusion(s) may not
apply to you. This Limited Warranty gives you specific legal rights. You may have other
rights which may vary from state to state or province to province.
Warning: Limitations On Use
Please refer to your product manual for limitations on uses of the product.
SPECIFICALLY, PLEASE NOTE THAT THE RC7 AND RC/GS REMOTE CONTROL
SHOULD NOT BE USED IN CONNECTION WITH LIFE SUPPORT SYSTEMS OR OTHER
MEDICAL EQUIPMENT OR DEVICES. WITHOUT LIMITING THE GENERALITY OF THE
FOREGOING, XANTREX MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING
THE USE OF THE XANTREX RC7 AND RC/GS REMOTE CONTROL IN CONNECTION
WITH LIFE SUPPORT SYSTEMS OR OTHER MEDICAL EQUIPMENT OR DEVICES.
975-0210-01-01
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Warranty and Return
Return Material Authorization Policy
Before returning a product directly to Xantrex you must obtain a Return Material
Authorization (RMA) number and the correct factory "Ship To" address. Products must
also be shipped prepaid. Product shipments will be refused and returned at your expense if
they are unauthorized, returned without an RMA number clearly marked on the outside of
the shipping box, if they are shipped collect, or if they are shipped to the wrong location.
When you contact Xantrex to obtain service, please have your instruction manual ready
for reference and be prepared to supply:
•
•
•
•
The serial number of your product
Information about the installation and use of the unit
Information about the failure and/or reason for the return
A copy of your dated proof of purchase
Record these details in “Information About Your System” on page 54.
Return Procedure
1. Package the unit safely, preferably using the original box and packing materials.
Please ensure that your product is shipped fully insured in the original packaging or
equivalent. This warranty will not apply where the product is damaged due to
improper packaging.
2. Include the following:
•
The RMA number supplied by Xantrex Technology Inc. clearly marked on the
outside of the box.
•
A return address where the unit can be shipped. Post office boxes are not
acceptable.
•
•
A contact telephone number where you can be reached during work hours.
A brief description of the problem.
3. Ship the unit prepaid to the address provided by your Xantrex customer service
representative.
If you are returning a product from outside of the USA or Canada In addition to the
above, you MUST include return freight funds and are fully responsible for all documents,
duties, tariffs, and deposits.
If you are returning a product to a Xantrex Authorized Service Center (ASC) A
Xantrex return material authorization (RMA) number is not required. However, you must
contact the ASC prior to returning the product or presenting the unit to verify any return
procedures that may apply to that particular facility.
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Warranty and Return
Out of Warranty Service
If the warranty period for your RC7 or RC/GS Remote Control has expired, if the unit was
damaged by misuse or incorrect installation, if other conditions of the warranty have not
been met, or if no dated proof of purchase is available, your unit may be serviced or
replaced for a flat fee.
Xantrex Customer Service for a Return Material Authorization (RMA) number and follow
the other steps outlined in “Return Procedure” on page 52.
Payment options such as credit card or money order will be explained by the Customer
Service Representative. In cases where the minimum flat fee does not apply, as with
incomplete units or units with excessive damage, an additional fee will be charged. If
applicable, you will be contacted by Customer Service once your unit has been received.
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Warranty and Return
Information About Your System
As soon as you open your RC/GS Remote Control package, record the following
information and be sure to keep your proof of purchase.
_______________________________
_______________________________
_______________________________
❐ Serial Number
❐ Purchased From
❐ Purchase Date
If you need to contact Customer Service, please record the following details before
calling. This information will help our representatives give you better service.
❐ Type of installation [e.g.
_________________________________
RV, truck, vehicle, home]
❐ Length of time remote and
_________________________________
_________________________________
_________________________________
inverter have been installed
❐ Battery/battery bank size
❐ DC wiring size and length
❐ Warning, Error or Panel
_________________________________
Fault Message
❐ Appliances operating when
_________________________________
_________________________________
problem occurred
❐ Description of problem
______________________________________________________________
______________________________________________________________
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Xantrex Technology Inc.
1 800 670 0707 Tel toll free NA
1 360 925 5097 Tel direct
1 360 925 5143 Fax direct
customerservice@xantrex.com
Printed in China
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