by
XPower Pocket Powerpack 100
t
1-800-394-0440 (toll free in North America)
1-604-422-2777 (direct)
f
1-604-420-2145
e
Owner's Guide
975-0249-01-01 REV. A
Printed in China
Download from Www.Somanuals.com. All Manuals Search And Download.
About Xantrex
Xantrex Technology Inc. is a world-leading supplier of advanced
power electronics and controls with products from 50 watt mobile
units to one MW utility-scale systems for wind, solar, batteries, fuel
cells, microturbines, and backup power applications in both grid-
connected and stand-alone systems. Xantrex products include
inverters, battery chargers, programmable power supplies, and
variable speed drives that convert, supply, control, clean, and
distribute electrical power.
Trademarks
XPower by Xantrex is a trademark of Xantrex International.
Xantrex is a registered trademark of Xantrex International.
Other trademarks, registered trademarks, and product names are the
property of their respective owners and are used herein for
identification purposes only.
Notice of Copyright
XPower Pocket Powerpack 100 Owner’s Guide
© August 2005 Xantrex International. All rights reserved.
Disclaimer
UNLESS SPECIFICALLY AGREED TO IN WRITING, XANTREX
TECHNOLOGY INC. (“XANTREX”)
(a) MAKES NO WARRANTY AS TO THE ACCURACY,
SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER
INFORMATION PROVIDED IN ITS MANUALS OR OTHER
DOCUMENTATION.
Download from Www.Somanuals.com. All Manuals Search And Download.
(b) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSS OR
DAMAGE, WHETHER DIRECT, INDIRECT, CONSEQUENTIAL OR
INCIDENTAL, WHICH MIGHT ARISE OUT OF THE USE OF SUCH
INFORMATION. THE USE OF ANY SUCH INFORMATION WILL BE
ENTIRELY AT THE USER’S RISK.
Date and Revision
August 2005 Revision A
Part Number
975-0249-01-01
Contact Information
Telephone: 1 800 394 0440 (toll free North America)
1 360 925 5097 (direct)
Fax:
1 360 925 5143 (direct)
Email:
Web:
Download from Www.Somanuals.com. All Manuals Search And Download.
Contents
iii
Download from Www.Somanuals.com. All Manuals Search And Download.
iv
Download from Www.Somanuals.com. All Manuals Search And Download.
1 Introduction
Thank you for purchasing the XPower Pocket
Powerpack 100. This product is part of a family of
advanced high-performance power inverters from
Xantrex, the leader in high-frequency inverter design.
The XPower Pocket Powerpack 100 has two separate
modules:
1. An inverter module
Connected to the 12 V DC outlet in your vehicle,
the XPower Inverter efficiently and reliably
powers a wide variety of loads through both the
AC outlet and USB port.
2. A Powerpack module
When 12 V DC power is not available, the
Powerpack module can provide power to the
inverter. The Powerpack has a nickel metal
hydride (NiMH) battery you can recharge using
household electricity or 12 V DC power from a
vehicle DC outlet.
1
Download from Www.Somanuals.com. All Manuals Search And Download.
The XPower Pocket Powerpack 100 uses reliable
solid state power electronics for years of safe, trouble-
free operation and includes automatic safety
monitoring circuitry to protect it, and your battery,
from inadvertent overload conditions.
Read this guide before operating or charging the
XPower Pocket Powerpack 100, and save it for future
reference. The main topics in the guide are:
•
•
•
•
•
•
•
Instructions for connecting the inverter (page 13)
Warranty and service information (page 39)
Download from Www.Somanuals.com. All Manuals Search And Download.
2
2 Important Safety Information
Misusing or incorrectly connecting the XPower
Pocket Powerpack 100 may damage the equipment or
create hazardous conditions for users. Read the
following safety instructions and pay special attention
to all Caution and Warning statements in the guide.
Warnings identify conditions that may result in
personal injury or loss of life.
Cautions identify conditions or practices that may
damage the unit or other equipment.
Warnings and Cautions
WARNING
Keep the XPower Pocket Powerpack 100 out of
reach of children and pets. The inverter generates
the same potentially lethal AC power as a normal
household wall outlet. Treat the outlet with respect!
3
Download from Www.Somanuals.com. All Manuals Search And Download.
WARNING
The inverter housing may become uncomfortably
warm, reaching 140° F (60° C) under extended high
power operation. During operation, keep it away
from materials that may be affected by high
temperatures.
WARNING
Do not use the XPower Pocket Powerpack 100 in
the presence of flammable fumes or gases, such as
in the bilge of a gasoline powered boat, or near
propane tanks. Do not use the XPower Pocket
Powerpack 100 in an enclosure containing
automotive-type, lead-acid batteries. These
batteries, unlike sealed batteries, vent explosive
hydrogen gas, which can be ignited by sparks from
electrical connections.
Download from Www.Somanuals.com. All Manuals Search And Download.
4
WARNING: Shock hazard
Use caution when inserting an AC plug into the
three-prong AC outlet. The prongs of an AC plug
can become bent from misuse. If an AC plug is
improperly inserted into the AC outlet, a bent prong
can slip outside the inverter and become a shock
hazard.
WARNING: Shock hazard
Grip the inverter carefully when inserting or
removing an AC plug. Keep your fingers clear of
the AC outlet. Ensure that your fingers do not
contact the prongs of an AC plug when the plug is
partially inside the inverter.
5
Download from Www.Somanuals.com. All Manuals Search And Download.
WARNING: Fire hazard
•
Never charge the Powerpack unattended.
Charge the Powerpack in an isolated area, away
from other flammable materials.
•
•
•
Let the Powerpack cool down to ambient
temperature before charging.
Storing the Powerpack at temperatures over
170 °F (77 °C) for over two hours may cause
damage to battery and possible fire.
Download from Www.Somanuals.com. All Manuals Search And Download.
6
WARNING: Personal Injury
•
The cells inside the Powerpack contain toxic
substances. Do not use the Powerpack if the
casing is broken or if it emits an unusual odor,
produces excessive heat, or leaks. Avoid contact
with any substance that leaks from the
Powerpack.
Do not attempt to open the Powerpack. Do not
insert any object into the Powerpack or use any
device to pry at the casing.
•
WARNING: Fire and shock hazard
Do not insert any object into the Powerpack’s ports
or openings.
7
Download from Www.Somanuals.com. All Manuals Search And Download.
CAUTION: AC output non-sinusoidal
Some chargers for small nickel-cadmium batteries
can be damaged if connected to the XPower Pocket
Powerpack 100. Do not use the XPower Pocket
Powerpack 100 with the following appliances:
•
Small battery-operated appliances like
rechargeable flashlights, some rechargeable
shavers, and night lights that are plugged
directly into an AC receptacle to recharge.
Battery chargers used in hand power tools.
These chargers display a warning label stating
that dangerous voltages are present at the
charger battery terminals.
•
CAUTION
Do not connect live AC power to the XPower
Pocket Powerpack 100’s AC outlets. This will
damage the inverter, and the damage is not covered
by warranty.
Do not connect any AC load that has its neutral
conductor connected to ground to the XPower
Inverter.
Download from Www.Somanuals.com. All Manuals Search And Download.
8
Additional Safety Guidelines
•
•
•
•
Do not insert foreign objects in the AC outlet or
other openings.
Never connect the XPower Pocket Powerpack
100 to power utility AC distribution wiring.
Do not use the XPower Pocket Powerpack 100 in
temperatures over 100° F (40° C).
Do not expose the XPower Pocket Powerpack
100 to water, rain, snow, or spray.
Failure to follow these safety guidelines may cause
personal injury and/or damage to the XPower Pocket
Powerpack 100. It may also void your product
warranty.
9
Download from Www.Somanuals.com. All Manuals Search And Download.
3 Safety Features
These advanced safety features are built into the
XPower Pocket Powerpack 100:
•
•
•
•
•
•
Electronic overload protection
User-replaceable 10 A fuse
Low battery voltage shutdown
High-input voltage protection
Over-temperature protection
Output short circuit protection.
Download from Www.Somanuals.com. All Manuals Search And Download.
10
AC charger input
Mounting tab
DC output plug
Power/Fault light
ON/OFF switch
Figure 2 Powerpack Module Features
AC Charger
DC Input Cable
Airplane
power plug
Vehicle power
outlet adapter
Figure 3 Inverter Accessories
Download from Www.Somanuals.com. All Manuals Search And Download.
12
5 Using the Inverter
Through its AC outlet, the XPower Pocket Powerpack
100 is capable of powering most 120 V AC products
that use 100 W or less. The XPower Pocket
Powerpack 100 can also power or charge most
consumer electronics that have USB power ports.
The XPower Pocket Powerpack 100’s AC output
waveform, called “modified sine wave,” is designed
to function similarly to the sine wave shape of utility
power.
You can operate the inverter module in two
configurations:
•
By itself, connected to 12 V DC power with the
DC input cable.
•
Connected to the Powerpack module, making it a
fully portable unit.
13
Download from Www.Somanuals.com. All Manuals Search And Download.
Using the Inverter Module with
DC Input Cable
Using the Vehicle Power Outlet Adapter
Due to the limitations of 12 V outlets in automobiles
or boats, the inverter module should only be used to
supply AC power to products that require 100 W
(about 0.8 A) or less.
1. Attach the power outlet adapter to the DC input
2. Plug the DC input cable into the DC input port on
the inverter module. Align the plug and port
correctly. See Figure 4.
CAUTION: Reverse polarity damage
When plugging in the DC cable, ensure that the plug
aligns with the DC cable port. Failure to do so will
result in reverse polarity and a blown fuse.
3. Insert the power outlet adapter into the vehicle’s
12 V outlet.
Download from Www.Somanuals.com. All Manuals Search And Download.
14
4. Plug the device you want to operate into the
inverter module. See “Inverter Operation” on
5. When the inverter module is not in use, unplug it
from the 12 V outlet to prevent slight discharge of
the battery.
Press latch
to remove
adapter.
Align plug
correctly
(green line to
green line).
Figure 4 Connecting the Adapter and DC Cable
15
Download from Www.Somanuals.com. All Manuals Search And Download.
Using the Airplane Power Plug
1. Plug the DC input cable into the DC input port on
the inverter module. Observe correct polarity. See
CAUTION: Reverse polarity damage
When plugging in the DC cable, ensure that the plug
aligns with the DC cable port. Failure to do so will
result in reverse polarity and a blown fuse.
2. Insert the airplane power plug into the 12 V
outlet.
3. Plug the device you want to operate into the
inverter module. See “Inverter Operation” on
Download from Www.Somanuals.com. All Manuals Search And Download.
16
Airline Compatibility
Table 1 provides a list of airlines, aircraft, and
passenger classes that have DC power sockets
compatible with the XPower Pocket Powerpack 100.
Table 1 Airline Compatibility
Airline
Aircraft
Passenger Class
Business Class
Air Canada
Air China
Air France
American
American
A330, A340
747-400
A330-200
DC-10
Business Class
1st Class, Business
1st Class, Business
727-200, 737-800, 767-300, All Classes
MD-80, MD-11
Cathay Pacific 747-400, 777-200, A330
All Classes
Continental
Delta
767-200, 767-400
737-800, 767-400
747-400
Business Class
All Classes
Qantas
1st Class, Business
1st Class, Business
1st Class
Swiss Air
United
MD-11
767-300
Virgin
747-200, A340-300
1st Class
17
Download from Www.Somanuals.com. All Manuals Search And Download.
Using the Inverter with Powerpack
The Powerpack is designed to connect to the inverter
module and provide power to operate or charge
devices that consume 100 W or less.
To use the Powerpack:
1. Connect the inverter module to the Powerpack,
ensuring that the mounting tab on the Powerpack
slides into the slot underneath the inverter. Insert
the DC output plug on the Powerpack into the
When the inverter module is connected to the
Powerpack, rest the two components on a flat
surface.
2. Press the ON/OFF switch to turn the Powerpack
on.
The LEDs on the Powerpack and the inverter
module illuminate blue.
3. Plug the device you want to operate into the
4. When not in use, press the ON/OFF switch to turn
the Powerpack off.
Download from Www.Somanuals.com. All Manuals Search And Download.
18
6 Inverter Operation
Operation with the DC Input Cable
Follow these procedures and guidelines when using
the inverter module as a stand-alone unit.
1. When the DC input cable is properly connected to
a 12 V outlet, the light on the inverter module will
glow blue, indicating the inverter is ready.
2. Plug the product(s) you want to operate into the
AC outlet or USB port and switch them on (if
necessary).
Operating Guidelines
•
As the battery is used, its voltage begins to fall.
When the inverter senses that the voltage at its
DC input has dropped to 10.5 V, the inverter
automatically shuts down and the light glows red,
indicating a fault. This prevents the battery from
being damaged. Turn off any devices that the
inverter is powering.
Download from Www.Somanuals.com. All Manuals Search And Download.
20
Important: Vehicle batteries are designed to provide
brief periods of very high current needed for engine
starting. They are not intended for constant deep discharge.
Regularly operating the inverter module from a vehicle
battery until low-voltage shutdown occurs will shorten the
life of the battery.
•
If an AC product rated higher than 100 W is
plugged into the XPower Pocket Powerpack 100,
the inverter will shut down. The red fault light
comes on.
•
Appliances such as televisions and devices with
motors consume much more power than their
average rating when they are switched on.
Although the XPower Pocket Powerpack 100 can
supply surge power of up to 160W, some devices
may exceed its surge capability and shut down the
inverter.
•
If the XPower Pocket Powerpack 100 exceeds a
safe operating temperature, due to insufficient
ventilation or a high-temperature environment, it
automatically shuts down. The red fault light
comes on.
21
Download from Www.Somanuals.com. All Manuals Search And Download.
•
Should a defective battery charging system cause
the battery voltage to rise to dangerously high
levels, the XPower Pocket Powerpack 100
automatically shuts down. The red fault light
comes on.
CAUTION
Although the XPower Pocket Powerpack 100
incorporates protection against over-voltage, it may
still be damaged if the input voltage exceeds 16 V.
•
In the event of an overload, low battery voltage or
overheating, the XPower Pocket Powerpack 100
automatically shuts down.
Vehicle Battery Operating Time
Operating time will vary depending on the charge
level of the vehicle battery, its capacity and the power
level drawn by the particular AC load, USB load, or
combination of both. With a typical vehicle battery
and a 80 W load, an operating time of 4 to 5 hours or
more can be expected.
Download from Www.Somanuals.com. All Manuals Search And Download.
22
When using a vehicle battery as a power source, it is
strongly recommended to start the vehicle every hour
or two to recharge the battery before its capacity drops
too low. The inverter module can operate while the
engine is running, but the normal voltage drop that
occurs during starting of the engine may trigger the
inverter’s low voltage shutdown feature.
Operation with the Powerpack
Follow these procedures and guidelines when using
the inverter module with the Powerpack.
1. When the inverter module is connected to the
Powerpack, the LEDs on both modules will glow
blue, indicating the inverter is ready and the
Powerpack is charged.
2. Plug the product(s) you want to operate into the
AC outlet or USB port and switch them on (if
necessary).
If the LED on the Powerpack glows red, it has been
discharged below 10% and needs to be recharged. See
23
Download from Www.Somanuals.com. All Manuals Search And Download.
Device Run Times
Typical portable devices that can be used with the
XPower Pocket Powerpack 100 are listed in Table 2.
Table 2 Device Run Times
Device
Watts
10
Run Time (hours)
Laptop computer
Portable cooler
Video game console
2.5 hours
20
2
1
25
Interference with Electronic Equipment
Generally, most AC products operate with the XPower
Pocket Powerpack 100 just as they would with
household AC power. Below is information
concerning two possible exceptions.
Download from Www.Somanuals.com. All Manuals Search And Download.
24
Buzzing Sound in Audio Systems and Radios
Some inexpensive stereo systems and AM-FM radios
have inadequate internal power supply filtering and
“buzz” slightly when powered by the XPower Pocket
Powerpack 100. Generally, the only solution is an
audio product with a higher quality filter.
Television Interference
The XPower Pocket Powerpack 100 is shielded to
minimize its interference with TV signals. However,
with weak TV signals interference may be visible in
the form of lines scrolling across the screen. The
following should minimize or eliminate the problem:
•
•
•
Increase the distance between the XPower Pocket
Powerpack 100 and the TV, antenna and cables.
Adjust the orientation of the XPower Pocket
Powerpack 100, television, antenna and cables.
Maximize TV signal strength by using a better
antenna and use shielded antenna cable where
possible.
25
Download from Www.Somanuals.com. All Manuals Search And Download.
Recharging the Powerpack
When household AC power is available, the
Powerpack can be recharged using the AC Charger.
You can also charge the Powerpack using the inverter
module with the DC input cable while you drive your
vehicle.
To recharge the Powerpack using household
power:
1. If the inverter module is connected to the
Powerpack, disconnect any devices plugged into
the inverter and disconnect the inverter from the
Powerpack.
2. Plug the AC Charger into the Powerpack AC
charger input.
3. Plug the other end of the AC Charger into a
standard AC wall outlet. See Figure 6.
4. While the Powerpack is recharging, the blue LED
flashes every two seconds. When the Powerpack
is fully charged, the blue LED glows steadily.
A typical recharge may take up to 11 hours.
Download from Www.Somanuals.com. All Manuals Search And Download.
26
To recharge the Powerpack using a vehicle’s
12 V outlet:
1. If the inverter module is connected to the
Powerpack, disconnect any devices plugged into
the inverter and disconnect the inverter from the
Powerpack.
2. If necessary, attach the vehicle power outlet
adapter to the DC input cable. See Figure 4 on
3. Plug the DC input cable into the DC input port on
the inverter module. Align the plug and port
correctly. See Figure 4.
CAUTION: Reverse polarity damage
When plugging in the DC cable, ensure that the plug
aligns with the DC cable port. Failure to do so will
result in reverse polarity and a blown fuse.
4. Plug the AC Charger into the AC charger input on
the Powerpack.
5. Plug the other end of the AC Charger into the
inverter module.
Download from Www.Somanuals.com. All Manuals Search And Download.
28
6. Insert the DC input cable into the vehicle or
airplane 12 V outlet. See Figure 7.
While the Powerpack is recharging, the blue LED
flashes every two seconds. When the Powerpack
is fully charged, the blue LED glows steadily.
A typical recharge may take up to 11 hours.
AC charger input
DC input cable
(shown with vehicle
power outlet adapter)
Figure 7 Charging the Powerpack from a Vehicle
29
Download from Www.Somanuals.com. All Manuals Search And Download.
7 Troubleshooting
General
PROBLEM: Measured inverter output is too low.
Possible cause
Remedy
Standard “average-
reading” AC voltmeter
used to measure output
voltage, resulting in an
apparent reading 5 to 15 V
too low.
Inverter’s “modified sine
wave” output requires “true
RMS” voltmeter for accurate
measurements.
Vehicle battery or
Powerpack voltage is too
low.
Recharge vehicle battery or
Powerpack.
Inverter Powered by DC Input Cable
PROBLEM: AC product will not operate, no inverter
lights are ON.
Download from Www.Somanuals.com. All Manuals Search And Download.
30
Possible cause
Remedy
Vehicle battery is
defective.
Check battery and replace if
required.
Loose connections.
Fuse is blown.
Check connections.
PROBLEM: AC product will not operate, red light ON.
Possible cause
Remedy
AC product(s) connected
Use a product with a power
are rated at more than the rating less than the inverter’s
inverter’s continuous
power rating; overload
shutdown has occurred.
continuous power rating.
AC product is rated less
than the inverter’s
Product exceeds inverter’s
surge capability. Use a
continuous power rating;
high starting surge has
product with starting surge
power within the inverter’s
caused overload shutdown. capability.
31
Download from Www.Somanuals.com. All Manuals Search And Download.
Possible cause
Remedy
Vehicle battery is
discharged.
Recharge battery.
The inverter has
overheated due to poor
ventilation and has shut
down.
Unplug DC cable and allow
inverter to cool 15 minutes.
Remove objects covering
unit. Move the inverter to a
cooler place. Reduce load if
continuous operation is
required. Restart.
Inverter Powered by Powerpack
PROBLEM: AC product will not operate, lights on
inverter and Powerpack are OFF.
Possible cause
Remedy
Powerpack is turned off.
Turn the Powerpack on.
Powerpack is discharged. Recharge the Powerpack.
Download from Www.Somanuals.com. All Manuals Search And Download.
32
Possible cause
Remedy
Powerpack internal fuse is Return to dealer.
blown.
Powerpack has shut down Unplug inverter from
from overload or over-
temperature.
Powerpack.
Reduce load and allow
Powerpack to cool.
PROBLEM: AC product will not operate, blue
Powerpack light is ON, inverter light is OFF.
Possible cause
Remedy
Inverter fuse is blown.
Replace fuse.
PROBLEM: AC product will not operate, red lights
on inverter and Powerpack are ON.
Possible cause
Remedy
Battery capacity is low.
Recharge the Powerpack.
33
Download from Www.Somanuals.com. All Manuals Search And Download.
PROBLEM: AC product will not operate, red inverter
light is ON; blue Powerpack light is ON.
Possible cause
Remedy
AC product(s) connected
Use a product with a power
are rated at more than the rating less than the inverter’s
inverter’s continuous
power rating; overload
shutdown has occurred.
continuous power rating.
AC product is rated less
than the inverter’s
Product exceeds inverter’s
surge capability. Use a
continuous power rating;
high starting surge has
product with starting surge
power within the inverter’s
caused overload shutdown. capability.
The inverter has
overheated due to poor
ventilation and has shut
down.
Unplug DC cable and allow
inverter to cool 15 minutes.
Remove objects covering
unit. Move the inverter to a
cooler place. Reduce load if
continuous operation is
required. Restart.
Download from Www.Somanuals.com. All Manuals Search And Download.
34
Replacing the Fuse
The XPower Inverter has a replaceable 10 A fuse.
Remove the blown fuse from the back of the unit and
®
replace it with a Littelfuse Mini fuse, Littelfuse
catalog number 297 010.
Battery Recycling
At the end of the Powerpack’s useful life, you should
dispose of your Ni-MH batteries through an approved
recycling program. You can return the Powerpack to
your dealer (if they offer a battery recycling service)
or to an authorized collection site in your area.
For more information, see the Powerpacks FAQ at
35
Download from Www.Somanuals.com. All Manuals Search And Download.
8 Specifications
Specifications are subject to change without notice.
Electrical Specifications
AC Power Output
AC output voltage (nominal)
Continuous AC output power
5 minutes AC output power
Maximum AC output surge power
AC output frequency
120 V AC
80 W
100 W
160 W
60 ± 4 Hz
Modified sine wave
AC output waveform
USB Power Output
DC output voltage
5 V DC
DC output current (max.)
0.5 A DC
Download from Www.Somanuals.com. All Manuals Search And Download.
36
DC Power
DC input voltage
13.2 VDC
0.25 A
Battery drain with no AC load
(at 12 V input)
Efficiency (maximum)
90%
Low battery shutdown point (nominal) 10.5 V
High battery shutdown point
(nominal)
15.5 V
Powerpack
DC output voltage range
DC output current
Battery capacity
10–15.5 VDC
15 A maximum
3.3 Ah
Low battery shutdown point (nominal) 10 V
37
Download from Www.Somanuals.com. All Manuals Search And Download.
Physical Specifications
Inverter
Ambient operating temperature range
Dimensions (L × W × H)
0 °C–40 °C (32 °F–104 °F)
5 1/2 × 3 1/8 × 3/4"
(140 × 80 × 20 mm)
Weight
0.5 lb. (227 g)
Powerpack
Ambient operating temperature range
Dimensions (L × W × H)
0 °C–40 °C (32 °F–104 °F)
6 1/2 × 4 × 2"
(165 × 100 × 50 mm)
Weight
1.9 lb. (861 g)
Accessories
AC Charger (1000 mA)
Part # 074-1004-01
Part # 808-0103
DC Cable with car/plane connector
Download from Www.Somanuals.com. All Manuals Search And Download.
38
9 Warranty and Return
Warranty
What does this warranty cover? This Limited Warranty
is provided by Xantrex Technology, Inc. ("Xantrex") and
covers defects in workmanship and materials in your
XPower Inverter. This warranty period lasts for 1 year from
the date of purchase at the point of sale to you, the original
end user customer. You require proof of purchase to make
warranty claims.
What will Xantrex do? Xantrex will, at its option, repair
or replace the defective product free of charge, provided that
you notify Xantrex of the product defect within the
Warranty Period, and provided that Xantrex through
inspection establishes the existence of such a defect and that
it is covered by this Limited Warranty.
Xantrex will, at its option, use new and/or reconditioned
parts in performing warranty repair and building
replacement products. Xantrex reserves the right to use parts
or products of original or improved design in the repair or
replacement. If Xantrex repairs or replaces a product, its
warranty continues for the remaining portion of the original
Warranty Period or 90 days from the date of the return
39
Download from Www.Somanuals.com. All Manuals Search And Download.
shipment to the customer, whichever is greater. All replaced
products and all parts removed from repaired products
become the property of Xantrex.
Xantrex covers both parts and labor necessary to repair the
product, and return shipment to the customer via a Xantrex-
selected non-expedited surface freight within the contiguous
United States and Canada. Alaska and Hawaii are excluded.
Contact Xantrex Customer Service for details on freight
policy for return shipments outside of the contiguous United
States and Canada.
How do you get service? If your product requires
troubleshooting or warranty service, contact your merchant.
If you are unable to contact your merchant, or the merchant
is unable to provide service, contact Xantrex directly at:
Telephone: 1 800 394 0440 (toll free North America)
1 360 925 5097 (direct)
Fax:
1 360 925 5143 (direct)
Email:
Direct returns may be performed according to the Xantrex
Return Material Authorization Policy described in your
product manual. For some products, Xantrex maintains a
Download from Www.Somanuals.com. All Manuals Search And Download.
40
network of regional Authorized Service Centers. Call
Xantrex or check our website to see if your product can be
repaired at one of these facilities.
What proof of purchase is required? In any warranty
claim, dated proof of purchase must accompany the product
and the product must not have been disassembled or
modified without prior written authorization by Xantrex.
Proof of purchase may be in any one of the following forms:
•
•
•
The dated purchase receipt from the original purchase
of the product at point of sale to the end user, or
The dated dealer invoice or purchase receipt showing
original equipment manufacturer (OEM) status, or
The dated invoice or purchase receipt showing the
product exchanged under warranty
41
Download from Www.Somanuals.com. All Manuals Search And Download.
What does this warranty not cover? This Limited
Warranty does not cover normal wear and tear of the product
or costs related to the removal, installation, or
troubleshooting of the customer's electrical systems. This
warranty does not apply to and Xantrex will not be
responsible for any defect in or damage to:
a) the product if it has been misused, neglected, improp-
erly installed, physically damaged or altered, either
internally or externally, or damaged from improper use
or use in an unsuitable environment;
b) the product if it has been subjected to fire, water,
generalized corrosion, biological infestations, or input
voltage that creates operating conditions beyond the
maximum or minimum limits listed in the Xantrex
product specifications including high input voltage
from generators and lightning strikes;
c) the product if repairs have been done to it other than by
Xantrex or its authorized service centers (hereafter
"ASCs");
d) the product if it is used as a component part of a prod-
uct expressly warranted by another manufacturer;
e) the product if its original identification (trade-mark,
serial number) markings have been defaced, altered, or
removed.
Download from Www.Somanuals.com. All Manuals Search And Download.
42
Disclaimer
Product
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE
WARRANTY PROVIDED BY XANTREX IN CONNECTION
WITH YOUR XANTREX PRODUCT AND IS, WHERE
PERMITTED BY LAW, IN LIEU OF ALL OTHER
WARRANTIES, CONDITIONS, GUARANTEES,
REPRESENTATIONS, OBLIGATIONS AND LIABILITIES,
EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE IN
CONNECTION WITH THE PRODUCT, HOWEVER ARISING
(WHETHER BY CONTRACT, TORT, NEGLIGENCE,
PRINCIPLES OF MANUFACTURER'S LIABILITY,
OPERATION OF LAW, CONDUCT, STATEMENT OR
OTHERWISE), INCLUDING WITHOUT RESTRICTION ANY
IMPLIED WARRANTY OR CONDITION OF QUALITY,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE TO THE EXTENT REQUIRED UNDER
APPLICABLE LAW TO APPLY TO THE PRODUCT SHALL BE
LIMITED IN DURATION TO THE PERIOD STIPULATED
UNDER THIS LIMITED WARRANTY.
IN NO EVENT WILL XANTREX BE LIABLE FOR ANY
SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, LOSSES, COSTS OR
43
Download from Www.Somanuals.com. All Manuals Search And Download.
EXPENSES HOWEVER ARISING WHETHER IN CONTRACT
OR TORT INCLUDING WITHOUT RESTRICTION ANY
ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR
DAMAGE TO PROPERTY, ANY PERSONAL INJURY, ANY
DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF
MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION,
INTEGRATION OR OPERATION OF THE PRODUCT.
Exclusions
If this product is a consumer product, federal law does not
allow an exclusion of implied warranties. To the extent you
are entitled to implied warranties under federal law, to the
extent permitted by applicable law they are limited to the
duration of this Limited Warranty. Some states and
provinces do not allow limitations or exclusions on implied
warranties or on the duration of an implied warranty or on
the limitation or exclusion of incidental or consequential
damages, so the above limitation(s) or exclusion(s) may not
apply to you. This Limited Warranty gives you specific
legal rights. You may have other rights which may vary
from state to state or province to province.
Warning: Limitations On Use
Please refer to your product manual for limitations on uses
of the product.
Download from Www.Somanuals.com. All Manuals Search And Download.
44
SPECIFICALLY, PLEASE NOTE THAT THE XPOWER
INVERTER SHOULD NOT BE USED IN CONNECTION WITH
LIFE SUPPORT SYSTEMS OR OTHER MEDICAL
EQUIPMENT OR DEVICES. WITHOUT LIMITING THE
GENERALITY OF THE FOREGOING, XANTREX MAKES NO
REPRESENTATIONS OR WARRANTIES REGARDING THE
USE OF THE XANTREX XPOWER INVERTER IN
CONNECTION WITH LIFE SUPPORT SYSTEMS OR OTHER
MEDICAL EQUIPMENT OR DEVICES.
Please note that the XPower Inverter is not intended for use
as an uninterruptible power supply and Xantrex makes no
warranty or representation in connection with any use of the
product for such purposes.
45
Download from Www.Somanuals.com. All Manuals Search And Download.
Return Material Authorization Policy
Before returning a product directly to Xantrex you must
obtain a Return Material Authorization (RMA) number and
the correct factory "Ship To" address. Products must also be
shipped prepaid. Product shipments will be refused and
returned at your expense if they are unauthorized, returned
without an RMA number clearly marked on the outside of
the shipping box, if they are shipped collect, or if they are
shipped to the wrong location.
When you contact Xantrex to obtain service, please have
your instruction manual ready for reference and be prepared
to supply:
•
•
•
The serial number of your product
Information about the installation and use of the unit
Information about the failure and/or reason for the
return
•
A copy of your dated proof of purchase
Download from Www.Somanuals.com. All Manuals Search And Download.
46
Return Procedure
1. Package the unit safely, preferably using the original
box and packing materials. Please ensure that your
product is shipped fully insured in the original
packaging or equivalent. This warranty will not apply
where the product is damaged due to improper
packaging.
2. Include the following:
•
The RMA number supplied by Xantrex
Technology, Inc. clearly marked on the outside of
the box.
•
•
•
A return address where the unit can be shipped.
Post office boxes are not acceptable.
A contact telephone number where you can be
reached during work hours.
A brief description of the problem.
3. Ship the unit prepaid to the address provided by your
Xantrex customer service representative.
If you are returning a product from outside of the USA
or Canada In addition to the above, you MUST include
return freight funds and are fully responsible for all
documents, duties, tariffs, and deposits.
47
Download from Www.Somanuals.com. All Manuals Search And Download.
If you are returning a product to a Xantrex Authorized
Service Center (ASC) A Xantrex return material
authorization (RMA) number is not required. However, you
must contact the ASC prior to returning the product or
presenting the unit to verify any return procedures that may
apply to that particular facility.
Out of Warranty Service
If the warranty period for your XPower Inverter has expired,
if the unit was damaged by misuse or incorrect installation,
if other conditions of the warranty have not been met, or if
no dated proof of purchase is available, your inverter may be
serviced or replaced for a flat fee.
To return your XPower Inverter for out of warranty service,
contact Xantrex Customer Service for a Return Material
Authorization (RMA) number and follow the other steps
Payment options such as credit card or money order will be
explained by the Customer Service Representative. In cases
where the minimum flat fee does not apply, as with
incomplete units or units with excessive damage, an
additional fee will be charged. If applicable, you will be
contacted by Customer Service once your unit has been
received.
Download from Www.Somanuals.com. All Manuals Search And Download.
48
|