ICA
Owner’s Manual
Inverter
Communications
Adapter (ICA)
M
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Inverter
Communications
Adapter
Owner’s Manual
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About Xantrex
Xantrex Technology Inc. is a world-leading supplier of advanced power
electronics and controls with products from 50 watt mobile units to one MW
utility-scale systems for wind, solar, batteries, fuel cells, microturbines, and
backup power applications in both grid-connected and stand-alone systems.
Xantrex products include inverters, battery chargers, programmable power
supplies, and variable speed drives that convert, supply, control, clean, and
distribute electrical power.
Trademarks
Inverter Communications Adapter is a trademark of Xantrex International.
Xantrex is a registered trademark of Xantrex International.
Other trademarks, registered trademarks, and product names are the property of
their respective owners and are used herein for identification purposes only.
Notice of Copyright
Inverter Communications Adapter (ICA) Owner’s Manual © June 2005 Xantrex
International. All rights reserved.
Disclaimer
UNLESS SPECIFICALLY AGREED TO IN WRITING, XANTREX TECHNOLOGY INC.
(“XANTREX”)
(a) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF
ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER
DOCUMENTATION.
(b) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSS OR DAMAGE, WHETHER
DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL, WHICH MIGHT ARISE OUT OF
THE USE OF SUCH INFORMATION. THE USE OF ANY SUCH INFORMATION WILL BE
ENTIRELY AT THE USER’S RISK.
Date and Revision
June 2005 Revision A
Part Number
975-0052-01-01 Rev A
Contact Information
Telephone: 1 800 670 0707 (toll free North America)
1 360 925 5097 (direct)
Fax:
1 360 925 5143 (direct)
Email:
Web:
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About This Manual
Purpose
The purpose of this Owner’s Manual is to provide
explanations and procedures for installing, operating,
maintaining, and troubleshooting the Inverter
Communications Adapter (ICA).
Scope
The Sine Wave Plus Inverter Communications Adapter (ICA)
Owner’s Manual provides safety guidelines, planning and
setup information, procedures for installing the ICA and its
software (ICAP), as well as information about operating and
troubleshooting the unit.
Audience
This Manual is intended for anyone who has a Sine Wave
Plus Inverter/Charger and needs to install and operate the
Inverter Communications Adapter (ICA) and its software.
Organization
This Manual is organized into three chapters.
Chapter 1, “Installation” describes how to install the ICA
cable with or without a modem. The following topics are
covered in this chapter.
Chapter 2, “Configuration” describes how to install the ICAP
software provided with the ICA and how to set up a modem
(if used).
Chapter 3, “Operation” describes how to operate the ICAP
software, change the ICAP settings, test, and troubleshoot the
connection.
Warranty and product information is provided at the end of
the Guide.
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About This Manual
Conventions Used
The following conventions are used in this guide.
WARNING
Warnings identify conditions that could result in personal injury or
loss of life.
CAUTION
Cautions identify conditions or practices that could result in
damage to the unit or to other equipment.
Important: These notes describe an important action item or
an item that you must pay attention to.
Illustrations
Since software levels can change frequently to incorporate
upgrades and improvements, it is recommended that you visit
Therefore, please keep in mind that software levels shown in
the illustrations within this manual may not represent the
most current version.
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About This Manual
Abbreviations and Acronyms
AC
Alternating Current
ASC
AHJ
COM
DC
Authorized Service Center
Authority Having Jurisdiction
COMmunications Port
Direct Current
DOS
ICA
ICAP
ICM
ID
Disk Operating System
Inverter Communications Adapter
Inverter Communications Adapter Program (software)
Inverter Control Module
IDentification
LCD
LED
PC
Liquid Crystal Display
Light Emitting Diode
Personal Computer
PV
Photovoltaic
PVGFP
RMA
PV Ground Fault Protection
Return Material Authorization
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About This Manual
Related Information
You can find more information about Xantrex Technology
Inc. as well as its products and services at
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Important Safety Instructions
WARNING
This chapter contains important safety and operating instructions as
prescribed by UL and CSA standards for the Sine Wave Plus
Inverter Communications Adapters (ICA) used in residential, RV,
and marine applications. Read and keep this Owner’s Manual for
future reference.
1. Before installing the ICA, read all instructions and
cautionary markings on the ICA, the inverter, the
batteries, and all appropriate sections of this guide.
2. Do not expose the ICA to rain, snow, or spray.
3. Use only attachments recommended or sold by the
manufacturer. Doing otherwise may result in a risk of
fire, electric shock, or injury to persons.
4. Do not install the ICA if it has been damaged in any way.
If the unit is damaged, see the Warranty section at the end
of this guide.
5. Do not disassemble the ICA. See “How do you get
service?” on page 45 for instructions on obtaining
service. Attempting to service the unit yourself may
result in a risk of electrical shock or fire.
6. To reduce the risk of electrical shock, disconnect both
AC and DC power from the inverter before attempting
any maintenance or cleaning or working on any circuits
associated with the ICA.
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Contents
Important Safety Instructions- - - - - - - - - - - - - - - - - - - vii
1
2
3
Installation
Introduction- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2
Features/Components - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2
Connecting the ICA Cable - - - - - - - - - - - - - - - - - - - - - - - - - - - 4
Connecting the ICA to a Computer using a Modem - - - - - - - 6
Connecting Multiple ICAs to a Single Computer - - - - - - - - - 8
Positive Ground or PV Ground Fault Protection Installations 10
Additional Possible Requirements- - - - - - - - - - - - - - - - - - - - - 12
Advanced Monitoring Software - - - - - - - - - - - - - - - - - - - - - - 12
Configuration
Installing the ICA Software: ICAP - - - - - - - - - - - - - - - - - - - - 14
Starting the Setup Program Using Autorun - - - - - - - - - - - - 14
Starting Setup Manually - - - - - - - - - - - - - - - - - - - - - - - - 19
Starting Setup From a Command Prompt - - - - - - - - - - - - - 20
Setting Up a Modem Connection - - - - - - - - - - - - - - - - - - - - - 21
Make a New Connection - - - - - - - - - - - - - - - - - - - - - - - - 21
Establish the Type of Connection - - - - - - - - - - - - - - - - - - 22
Enter COM Port Property Values - - - - - - - - - - - - - - - - - - 23
Operation
Starting ICAP - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 26
User Interface Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - 27
ICAP Menu Bar - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 28
Exit- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 28
Go Past END MENU- - - - - - - - - - - - - - - - - - - - - - - - 29
ICA Commands - - - - - - - - - - - - - - - - - - - - - - - - - - - 29
Communications- - - - - - - - - - - - - - - - - - - - - - - - - - - 30
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Contents
Help - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 30
LEDs and LCD Display- - - - - - - - - - - - - - - - - - - - - - - - - 30
Multiple-Unit Drop-Down Box- - - - - - - - - - - - - - - - - - - - 30
Navigation Buttons - - - - - - - - - - - - - - - - - - - - - - - - - - - - 31
ICAP Keyboard and Terminal Emulation Keyboard Shortcut
Commands - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 31
Changing ICAP Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - 34
Identifying Single or Multiple ICAs- - - - - - - - - - - - - - - - - 35
Assigning ID Numbers to the ICA- - - - - - - - - - - - - - - - - - 36
Assigning Customer IDs (Optional)- - - - - - - - - - - - - - - - - 36
Reset to Defaults - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 36
Advanced Configuration Settings - - - - - - - - - - - - - - - - - - 38
Changing the PC’s COM Port Number- - - - - - - - - - - - - - - 39
Testing the ICA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 40
Troubleshooting the ICA - - - - - - - - - - - - - - - - - - - - - - - - - - - 40
Troubleshooting if No Response comes from the ICA - - - - 41
Check ID - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 41
Reset Defaults - - - - - - - - - - - - - - - - - - - - - - - - - - - - 41
Check Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - 41
Reset Program - - - - - - - - - - - - - - - - - - - - - - - - - - - - 42
Phone Connections - - - - - - - - - - - - - - - - - - - - - - - - - 42
Hardware Connectors - - - - - - - - - - - - - - - - - - - - - - - 42
Check Configuration - - - - - - - - - - - - - - - - - - - - - - - - 43
Display Anomaly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 43
Warranty and Return Information - - - - - - - - - - - - - - - 45
Index- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 51
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Figures
Figure 1-1 Inverter Communications Adapter (ICA) - - - - - - - - - - 3
Figure 1-2 Connecting Directly to the Inverter - - - - - - - - - - - - - - 5
Figure 1-3 Connecting the ICA to a Computer using a Modem - - - 7
Figure 1-4 Connecting Multiple ICAs - - - - - - - - - - - - - - - - - - - - 9
Figure 1-5 Enlargements of pin assignments and color coding on ICA
cable and connectors11
Figure 2-1 ICAP Welcome Screen - - - - - - - - - - - - - - - - - - - - - 14
Figure 2-2 ICAP License Agreement Screen- - - - - - - - - - - - - - - 15
Figure 2-3 ICAP Important Information Screen- - - - - - - - - - - - - 15
Figure 2-4 ICAP Install Folder Screen- - - - - - - - - - - - - - - - - - - 16
Figure 2-5 ICAP Shortcut Folder Screen - - - - - - - - - - - - - - - - - 16
Figure 2-6 Ready to Install Screen - - - - - - - - - - - - - - - - - - - - - 17
Figure 2-7 Installing Files Screen - - - - - - - - - - - - - - - - - - - - - - 17
Figure 2-8 Installed Screen - - - - - - - - - - - - - - - - - - - - - - - - - - 18
Figure 2-9 Readme Option Screen - - - - - - - - - - - - - - - - - - - - - 18
Figure 2-10 Run Window - - - - - - - - - - - - - - - - - - - - - - - - - - - - 20
Figure 2-11 Making a New Connection - - - - - - - - - - - - - - - - - - - 21
Figure 2-12 Phone Number Dialog - - - - - - - - - - - - - - - - - - - - - - 22
Figure 2-13 COM Port Properties Dialog- - - - - - - - - - - - - - - - - - 23
Figure 3-1 ICAP Splash Screen - - - - - - - - - - - - - - - - - - - - - - - 26
Figure 3-2 ICAP User Interface Window - - - - - - - - - - - - - - - - - 27
Figure 3-3 Identifying the Number of ICAs attached - - - - - - - - - 35
Figure 3-4 Assigning ID Numbers to the ICA- - - - - - - - - - - - - - 37
Figure 3-5 Changing the Advanced Configuration Settings- - - - - 38
Figure 3-6 Changing the PC’s COM Port Number- - - - - - - - - - - 39
Figure 3-7 Screen Display Startup Anomaly #1- - - - - - - - - - - - - 43
Figure 3-8 Screen Display Startup Anomaly #2- - - - - - - - - - - - - 44
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Tables
Table 3-1
Table 3-2
Table 3-3
Keyboard Commands - - - - - - - - - - - - - - - - - - - - - - 32
Keyboard Commands (ICAP Only) - - - - - - - - - - - - - 32
Keyboard Commands
(Terminal Emulation Programs Only) - - - - - - - - - - - 33
Table 3-4
Troubleshooting the ICA - - - - - - - - - - - - - - - - - - - - 40
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Installation
1
Chapter 1, “Installation” describes how to install the
ICA cable with or without a modem. The following
topics are covered in this chapter.
For this topic...
See...
page 2
“Introduction”
“Features/Components”
“Connecting the ICA Cable”
page 2
page 4
page 6
“Connecting the ICA to a Computer using
a Modem”
“Connecting Multiple ICAs to a Single
Computer”
page 8
“Positive Ground or PV Ground Fault
Protection Installations”
page 10
“Additional Possible Requirements”
“Advanced Monitoring Software”
page 12
page 12
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Installation
Introduction
The Inverter Communications Adapter (ICA) allows any Sine
Wave Plus Inverter/Charger to be connected to a computer
serial port or directly to a modem to be controlled and
monitored over long distances. It uses the Inverter
Communications Adapter Program (ICAP) to communicate
with the inverters and emulates the inverter control module
on the inverter. Virtually everything that can be done with the
inverter’s control module can be emulated by ICAP. The
ICAP can also be used to monitor up to eight inverters within
the same system.
Features/Components
The ICA package includes the following items. See Figure 1-
1 on page 3.
•
•
ICA adapter: gray plastic housing with green LED, phone
(RJ11) jack and a 25-pin RS232 connector
Serial Port Adapter: black plastic housing with RJ11 jack
and 9-pin connector. This part is custom-made. It is not
intended for use as a standard RJ11 to DB-9 adapter.
•
•
25-foot, 4-conductor phone cable, with RJ11 jacks on
each end (Telephone Standard)
CD with the Windows™ based software program,
ICAP.exe, creating a simulation of the Sine Wave Plus
Inverter/Charger control panel
•
This Inverter Communications Adapter (ICA) Owner’s
Manual
Please be sure all of these parts are included before trying to
use the ICA.
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Features/Components
25’ phone cable
DB-9 Serial port
adapter
ICA adapter
Figure 1-1 Inverter Communications Adapter (ICA)
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Installation
Connecting the ICA Cable
The ICA converts the REMOTE port on the Sine Wave Plus
Inverter/Charger into a standard RS232 type communications
port interface.
See Figure 1-2 for the location of the Remote Port on the Sine
Wave Plus Inverter/Charger.
Important: There are two ports located on the inverter – one is
used for the stacking cable and the other is for the remote control
port. Make sure you connect the ICA to the correct port. If a
Remote Inverter Control Module (ICM-Remote) is being used, it
will have to be disconnected while the ICA is in use.
To install the ICA:
1. Connect the ICA adapter to the Sine Wave Plus Inverter/
Charger remote port located on the left end of the
inverter, near the AC wiring compartment (Figure 1-2).
2. Connect the phone cable to the RJ11 jack on the gray
ICA adapter and to the black serial port adapter.
3. Plug the serial port adapter into the computer’s serial port
(Figure 1-2).
4. Check that the LED has illuminated to indicate that it can
communicate with the inverter.
Important: On some computers, a DB9-to-25-pin adapter may
be needed to allow connection.
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Connecting the ICA Cable
3
2
1
REMOTE Port
4
LED illuminates when the ICA
is able to communicate with
the inverter.
ICA Adapter
AC Side of Sine Wave Plus inverter
(LED and RJ11 port)
Figure 1-2 Connecting Directly to the Inverter
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Installation
Connecting the ICA to a Computer using a Modem
The ICA can be connected directly to a modem for use in
remote sites where a computer may not be available or
desired. Any computer that has an available serial
communications port and terminal emulation software can
communicate with the SW Plus series inverter through a
cable or modem connection.
To use a modem, the following is required:
•
a terminal emulation program (see “Setting Up a Modem
Connection” on page 21)
•
a modem capable of auto answer, which must be set at a
9600/N81 BAUD connection
Important: Some modems automatically adjust to the highest
transmission speed. The ICA communicates at 9600 BAUD only
and the modem must be able to stay at this setting.
•
•
an adapter for the DB9 connection from the phone cable
to serial port adapter.
A NULL MODEM adapter will be required for most
applications. Contact the modem provider and modem
documentation for more information.
•
The program also assumes that the ICA is connected to a
serial port with a COM number of 1. If you are using a
COM port other than 1, refer to “Enter COM Port
Property Values” on page 23.
To connect a modem to an inverter:
1. Install the cables as illustrated in Figure 1-3.
2. Load the ICAP software on the computer. (page 14).
3. Set up your terminal emulation program. (page 21).
4. Configure the ICAP software if necessary. (page 34).
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Connecting the ICA Cable
ICA Adapter
Figure 1-3 Connecting the ICA to a Computer using a Modem
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Installation
Connecting Multiple ICAs to a Single Computer
Up to eight ICAs can be used with a single computer serial
port. The four phone cable conductors are simply run in
parallel using standard phone cable line “splitters”.
To connect multiple adapters to a single serial port:
1. Connect each ICA adapter individually to the computer
(or modem) to ensure it operates properly. Once
functionality has been confirmed on each inverter,
disconnect the ICAs.
2. Assign the ID number for each ICA adapter following the
instructions in “Assigning ID Numbers to the ICA” on
page 36. The ID number can only be changed with a
single adapter connected to the computer’s serial port.
3. Write each new ID number on the outside of the ICA’s
gray housing to make later identification of the adapter
easier.
4. Use a standard phone cable line splitter to connect each
individual ICA to a single serial port adapter. Ensure that
wires of the same color in each RJ11 connector are
connected together—do not switch the colors around.
See Figure 1-5 for details on the phone line connections.
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Connecting the ICA Cable
ICA Adapter
(8 maximum)
Figure 1-4 Connecting Multiple ICAs
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Installation
Positive Ground or PV Ground Fault Protection
Installations
When using the ICA in inverter installations that have DC
ground fault protection (PVGFP-CF) or where the inverter is
connected in a “positive ground” configuration, an opto-
isolator must be connected somewhere between the ICA and
the computer com port. Opto-isolators can be obtained
9 Vdc power supply).
CAUTION: Equipment Damage
Damage to the inverter and ICA can occur if an opto-isolator is not
used in a “positive ground” configuration or in installations that
have DC ground fault protection.
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Connecting the ICA Cable
6
5
4
3
2
1
BLACK (YELLOW*)
RED(GREEN*)
GREEN(RED*)
RJ 11 connector on
ICA Serial Port Adapter
YELLOW(BLACK*)
*Depending on the CableInstallation
6
5 BLACK(YELLOW*)
4 RED(GREEN*)
3 GREEN(RED*)
2 YELLOW(BLACK*)
1
RJ 11 connector on 25-foot
(4-conductor, telephone
standard) cable
*DependingontheCableInstallation
1
2
3
4
5
6
BLACK (YELLOW*)
RED(GREEN*)
GREEN(RED*)
RJ 11 connector on
ICA Adapter
YELLOW(BLACK*)
*Depending on the CableInstallation
Figure 1-5 Enlargements of pin assignments and color coding on ICA
cable and connectors
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Installation
Additional Possible Requirements
The modem at the inverter location may need to be DC
powered if it is necessary to connect to the inverter during a
fault condition where the inverter has shut off its AC output.
Advanced Monitoring Software
The ICA was developed to change the Sine Wave Plus
Inverter/Charger raw data output to an RS232 protocol
output. The ICA code only manipulates the inverter’s control
panel keypad strokes. The included software emulates these
keystrokes.
There are companies that have used these keystroke bits of
information (coming from the ICA) to develop advanced
monitoring software that provides monitoring and data
logging capability. Additional information on these programs
Important: Xantrex Technology Inc. assumes no responsibility
for the use or function of these advanced monitoring software
programs.
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Configuration
2
Chapter 2, “Configuration” describes how to install the
ICAP software provided with the ICA and how to set up
a modem (if used).
The following topics are covered in this chapter.
For this topic...
See...
page 14
“Installing the ICA Software: ICAP”
“To install the software with Autorun enabled
on your CDROM drive:”
page 14
page 19
page 20
page 21
“To start the program from the CD if Autorun
is disabled on your computer:”
“To start the program from a command
prompt:”
“Setting Up a Modem Connection”
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Configuration
Installing the ICA Software: ICAP
The Inverter Communications Adapter software program
(ICAP) is included on the CD in the ICA package. It allows a
personal computer to operate as a virtual control panel for up
to eight Sine Wave Plus Inverter/Chargers.
For other computer platforms, See “Setting Up a Modem
Connection” on page 21.
Select one of the following methods to install the software:
•
•
Use Autorun (must be enabled on your CDROM drive).
Manual Start (assumes that Autorun is not enabled on
your CDROM drive).
•
Use a Command prompt to initiate the installation
program.
Important: Software levels shown in these illustrations
may not represent the most current version.
Starting the Setup Program Using Autorun
To install the software with Autorun enabled on your
CDROM drive:
1. Insert the CD into your computer’s CDROM drive. If
autorun has not been disabled for the CDROM in your
computer, the Welcome screen shown in Figure 2-1 will
appear.
Figure 2-1 ICAP Welcome Screen
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Installing the ICA Software: ICAP
2. Click on the NEXT button to start the setup program.
The License Agreement screen should appear next.
3. Click on the ACCEPT button to accept the License
Agreement and continue with the installation. The
Important Information screen will appear next.
Figure 2-2 ICAP License Agreement Screen
4. Review the list of required components and ensure your
system meets all the requirements. If you do not have the
required components in place, click on the CANCEL
button. This will terminate the installation program. If
you do have all the components required for this
installation, then click on the NEXT button to continue
with the installation.
Figure 2-3 ICAP Important Information Screen
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Configuration
5. The ICAP installation folder will default to the location
shown in Figure 2-4. If you do not want the software
installed at the default location, enter the desired location
in the window below “Install files to this location” or use
the BROWSE button to navigate to the desired location.
6. Click on the NEXT button to continue with the
installation. The Shortcut Folder screen will appear next.
The shortcut folder is where you will find the shortcut to
start the program within the “START/Programs” menu.
Figure 2-4 ICAP Install Folder Screen
7. If the location of the Shortcut Folder is acceptable, click
on the NEXT button to continue with the installation. If
you want to change the location of the shortcut folder,
enter a different name for the folder in the window below
the line “Shortcut Folder”, then click on the NEXT
button.
Figure 2-5 ICAP Shortcut Folder Screen
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Installing the ICA Software: ICAP
8. The Ready To Install screen should appear next. If you
want to have a shortcut put on your desktop, click in the
small box next to the question “Do you want a shortcut
on your desktop?” A small check mark should appear in
the box. If you do not want a shortcut placed on your
desktop, be sure this box is empty.
Click the
INSTALL button
to start installing
the files.
Click here to have the
installation program place
a shortcut on your desktop.
Desktop Shortcut
Figure 2-6 Ready to Install Screen
9. Click on the INSTALL button to start installing the
software. The Installing Files screen will appear and the
progress bar will indicate the progress of the installation.
Figure 2-7 Installing Files Screen
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Configuration
10. After the setup program has updated your system, the
Installed screen will appear to confirm that the
installation was successful. Click on the NEXT button to
proceed to the final step.
Figure 2-8 Installed Screen
11. When the setup program has finished installing the
software the Readme Option screen will appear. If you do
not want to read the Readme file, then click on the check
within the white box to remove it.
Click here
to view the
Readme
file.
Figure 2-9 Readme Option Screen
12. Click on the Finish button to finalize the installation.
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Installing the ICA Software: ICAP
Starting Setup Manually
To start the program from the CD if Autorun is disabled
on your computer:
1. Insert the ICAP CD into your CDROM drive.
2. Open Windows Explorer (or Click on My Computer) and
navigate to the CDROM drive to view the contents of the
disk.
3. Either:
a) Double-click on the file ICAPxxx.exe
where xxx = software level (e.g., ICAP102.exe,
ICAP103.exe, or ICAP104.exe) or
b) Copy the file ICAPxxx.exe from the CD to the hard
drive on the computer. Be sure to remember the
location where you’ve copied the file. After the
COPY function is complete, navigate to the location
of the file and double-click on it.
.
Important: Software version shown in this illustration
may not represent the most current version.
4. Follow the setup wizard instructions as described on
page 15 to page 18 to complete the installation.
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Configuration
Starting Setup From a Command Prompt
To start the program from a command prompt:
1. Insert the ICAP CD into your CDROM drive.
2. Click on START and select “RUN”.
3. Enter the drive letter assigned to your CDROM and the
name of the installation program as shown in Figure 2-
10.
Important: The drive letter assigned to your CDROM may be
different from the one shown in Figure 2-10. Be sure to use the
correct letter for your drive or the program will not start.
Figure 2-10 Run Window
4. Follow the setup wizard instructions as described on
page 15 to page 18 to complete the installation.
.
Important: Software levels shown in these illustrations
may not represent the most current version.
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Setting Up a Modem Connection
Setting Up a Modem Connection
Modem connection requires the use of a terminal emulation
program. A modem is required at both the inverters and at the
computer, with a phone line available to make the
connection.
The ICA supports use with most “terminal emulation”
programs. Any computer that has available serial
communications port and terminal emulation software can
communicate with the Sine Wave Plus Inverter/Charger
using a cable and modem connection.
This manual provides basic keyboard instructions for using
terminal emulation; for detailed information, refer to the
documentation for the chosen terminal emulation program.
Make a New Connection
1. Start the terminal emulation software of your choice.
(HyperTerminal™ was used in this manual). The
Connection Description dialog (Figure 2-11) appears.
Figure 2-11 Making a New Connection
2. Enter “ICA” in the Name field of the dialog.
3. Select the desired icon.
4. Click OK. The Connection Description dialog is closed
and the Phone Number dialog appears.
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Configuration
Establish the Type of Connection
To establish the type of modem connection:
1. In the Phone Number dialog box (Figure 2-12), enter the
following information.
Country code:
Area code:
(e.g., United States of America (1)
(e.g., 360)
Phone Number: (e.g., 123-4567)
Figure 2-12 Phone Number Dialog
2. Select one of the following in the “Connect Using” drop
down list:
Direct to COMx: for connections to the ICA with a
cable, where “x” is a number from
1 to 4. Most common will be “1”
for connections to the ICA with a
modem, where “xxx” is the
transmission speed of the modem
being used.
xxx Bps Data
Fax Modem
3. Click OK. The Phone Number dialog is closed.
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Setting Up a Modem Connection
Enter COM Port Property Values
To enter the COM port values:
1. In the COM1 Properties dialog (Figure 2-13) enter the
following:
Bits per second: 9600 BAUD*
Data bits:
Parity:
8
No or None
1
Stop Bits:
Flow control:
Either setting
*This setting must be “fixed”. Some programs will over-ride
this setting and will attempt to find the fastest speed.
Ensure the accuracy of these settings. Other settings will not
produce the desired results.
Figure 2-13 COM Port Properties Dialog
2. Click OK and a blank window opens.
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Operation
3
Chapter 3, “Operation” describes how to operate the
ICAP software, change the ICAP settings, test, and
troubleshoot the connection.
The following topics are covered in this chapter.
For this topic...
See...
page 26
“Starting ICAP”
“User Interface Features”
“Changing ICAP Settings”
“Testing the ICA”
page 27
page 34
page 40
page 40
“Troubleshooting the ICA”
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Operation
Starting ICAP
The ICA program can be started with either of the following
methods.
Method 1: If you allowed the setup program to put an
application shortcut on your desktop:
•
Double click on the
shortcut icon on your desktop.
Method 2: If you did NOT allow the setup program to put
an application shortcut on your desktop:
1. Click START, then PROGRAMS, then XANTREX.
2. Then select
.
When the program starts, the following splash screen will
appear briefly.
Figure 3-1 ICAP Splash Screen
After which will follow the Inverter Control Module (ICM)
Emulation Screen. This screen emulates all the features and
functions of the ICM.
See the Inverter’s Owner’s Guide for details on operational
functions of the ICM.
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User Interface Features
User Interface Features
The ICAP User Interface has the following features. The user
can either click on the virtual buttons or use keyboard
commands to navigate through the program.
•
The ICAP Menu Bar is used for setting ICA parameters
(such as number of connected inverters, port usage,
customer ID etc.)
•
Navigation Buttons are used to navigate through and alter
SW Plus Menu Maps.
•
Click on these buttons to navigate through the Menu
maps.
•
Holding your mouse over these buttons will make a
keyboard command display. Keyboard commands
are also listed starting on page 32 of this manual.
•
•
LEDs and LCD - Displays system status.
Multiple Unit Drop-Down box - Only appears if ICAP
has been set up for multiple ICAs (page 35).
EXIT
ICAP
Menu Bar
01A Inverter
OFF SRCH ON CHG
LCD Display
Navigation
Buttons
LEDs
{
}
Multiple Unit
Drop-Down Box
INV/GEN Buttons
Menu Heading Buttons
Menu Item Buttons
Set point Buttons
Figure 3-2 ICAP User Interface Window
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Operation
ICAP Menu Bar
Use the features of the ICAP Menu Bar to access and/or alter
programmable parameters for the ICA Adapter. The ICAP
Menu bar consists of the following commands:
•
•
•
•
•
Exit
Go Past END MENU
ICA Commands
Communications
Help
Exit
Exit the ICAP program by using one of the following
methods:
•
Click on
in upper right corner of window. Or click on
the word “Exit” in the Menu bar.
•
•
Press ESC
Press ALT + X or Press ALT + F4
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User Interface Features
Go Past END MENU
This command provides the means for the user to move past
the END MENU of each menu map for the SW Plus Inverter.
Pressing the virtual Navigation Buttons in ICAP will not take
the user past the End Menu in each Menu Map like the ICM
does.
Menu maps include the User Menu, the Setup Menu, and the
Advanced Setup Menu. Each Menu Map has an “END
MENU” menu item (e.g., END USER MENU, END SETUP
MENU, END ADVANCED SETUP MENU).
To use the “Go Past END MENU” feature:
•
When the “END MENU” menu item is displayed in the
LCD, click on the “Go Past END MENU” command on
the Menu Bar. The program will take the user forward to
the next menu map. Or use the keyboard command
ALT+G.
ICA Commands
This drop-down menu item provides a means to reconnect,
reset, and alter the configuration of the ICAs connected.
Commands include the following:
•
•
•
•
Reconnect to ICA
Reset All ICAs
Read Configuration
Read ICA Version
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Operation
Communications
This drop-down menu item provides a means to reset the
RS232-port used by the ICA and select the number of ICAs
attached.
HELP
Access help information by using one of the following
methods:
•
•
•
Click here on the Menu Bar
Press F1
Press ALT + H + H
To leave HELP, press ESC.
LEDs and LCD Display
The LEDs and LCD display show inverter status.
Multiple-Unit Drop-Down Box
Directly below the LEDs is the Multiple-unit Drop-down
box. Use this drop-down box to select which unit (inverter) to
access.
See Figure 3-2, “ICAP User Interface Window” on page 27
for the location of the LEDs, LCD, and Multiple-Unit Drop-
down Box.
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User Interface Features
Navigation Buttons
Use the virtual Navigation Buttons to move around within the
Menu Maps. Navigation buttons are grouped into four
categories:
•
•
•
•
INV or GEN buttons access Inverter or Generator
features.
The Menu Heading buttons access the Menu Headings
for each menu map.
The Menu Item buttons navigate through the menu items
associated with each menu heading.
The (+) or (–) buttons modify system parameters.
Pressing the virtual Navigation Buttons in ICAP will not take
the user past the End Menu in each Menu Map like the ICM
does.
ICAP Keyboard and Terminal Emulation Keyboard Shortcut Com-
mands
The keystrokes listed in the following tables enable
navigation through the menus and provide the means to
monitor or change available settings using a computer
keyboard.
•
Table 3-1 lists keystrokes available in both ICAP and
when using terminal emulation with the ICA program.
•
•
Table 3-2 lists keystrokes available only in ICAP.
Table 3-3 lists keystrokes available only when using
terminal emulation with the ICA program.
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Operation
Table 3-1 Keyboard Commands
Keystroke Function
L, l
R, r
U, u
D, d
+
Menu Headings
Menu Headings
Menu Item
(Previous Menu Heading)
(Next Menu Heading)
(Previous Menu Item)
(Next Menu Item)
Menu Item
Set Point
Set Point
(higher value)
+
–
–
(lower value)
I, i
Inverter ON/OFF Menu (same as the RED button on
the Inverter Control Panel)
Generator ON/OFF Menu (same as the GREEN
button on the Inverter Control Panel)
G, g
Table 3-2 Keyboard Commands (ICAP Only)
Keystroke Function
Go past END MENU command - Accesses either
ALT+G
“BEGIN BASIC SETUP” or “BEGIN ADVANCED
SETUP” Menus.
ALT+X
ALT+I
Exits the ICAP program.
Accesses the ICA Commands.
Accesses the Communications Commands.
Accesses the Help Commands.
ALT+C
ALT+H
Select inverter: move through all buttons to reach the
Multiple Unit box. When that box is selected, press
arrow to select a particular number (inverter).
Tab or
arrow
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User Interface Features
Table 3-3 Keyboard Commands (Terminal Emulation
Programs Only)
Keystroke Function
Select inverter: 1 through 8 is the inverter’s ID
number, 1 is the default.
1-8
Setup Menu - Accesses either “BEGIN BASIC
SETUP” or “BEGIN ADVANCED SETUP”
Menus.
S
Sends ASCII LED Status. The information
displayed on the screen mimics the layout of the
LEDs on the inverter control module : each LED is
represented by a dash or a character, laid out in two
rows of four characters.
? or /
•
•
•
Dash: the LED is not lit.
Non-blinking character: the LED is solid (lit).
Blinking character: the LED is blinking.
See Sine Wave Plus Inverter/Charger Owner's
Manual for details.
V, v
T, t
~
Version number of ICA
Set terminal mode. If you see a display of many
strange characters, try pressing “T” to clear it up.
Adapter Reset
Retransmit LCD screen, LED’s, and Adapter ID
number
ESC
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Operation
Changing ICAP Settings
ICAP enables you to change certain settings to accommodate
your specific configuration. This is done by using the ICA
COMMANDS and COMMUNICATION commands on the ICAP
Menu Bar. Use the ICA Commands to change configuration
parameters for the ICA adapter. Use the Communications
Commands to control how the ICA communicates with the
inverter.
General settings include:
•
Identifying a single (default) or multiple configuration.
The unit defaults to a one-inverter configuration. No
additional setting changes should need to be made for
single-inverter systems.
•
•
Assigning the ID numbers for multiple ICAs
Assigning customer numbers (optional)
Advanced Settings include:
•
•
•
Changing configuration settings
Changing port assignments
Assigning a specific serial number.
Important: Advanced Settings should only be changed as
directed by Customer Service or Technical Support personnel.
Once the program has started, it looks for an ICA
programmed with an ID number of “1”. This is the default ID
number of all adapters.
If two adapters are connected to a PC with the same ID
number, you will not be able to communicate correctly with
either until the adapters have different ID numbers. It is,
therefore, necessary to assign different ID Numbers to each
ICA when using more than one.
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Changing ICAP Settings
Identifying Single or Multiple ICAs
To establish multiple inverters in ICAP, start ICAP and
follow the steps illustrated in Figure 3-3.
1. Select the
COMMUNICATIONS Menu.
2. Click this drop down
box to display the options.
3. Select the appropriate
number for the number of
ICAs connected.
4. Click on the SAVE
button to save the
changes.
5. Note and verify change
to the ICAP emulation
screen. Use this drop
down box to switch
between inverters.
Figure 3-3 Identifying the Number of ICAs attached
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Operation
Assigning ID Numbers to the ICA
If you are installing a multiple-inverter system, you will need
to identify each inverter to be monitored and assign an ID
number to that inverter and ICA. It is recommended that you
label each cable as well for ease of identification at a later
date.
To change ID Number on the ICA:
1. Connect one ICA to a Sine Wave Plus Inverter/Charger.
See Figure 3-4. Only one ICA can be connected at a time
for this procedure to be successful.
2. Select ICA COMMANDS, then READ CONFIGURATION. A
dialog box will appear allowing you to change the Unit
ID number.
3. Enter the Unit ID Number (1 through 8) for each ICA to
be attached. Once you change the number in this box, a
“WRITE NEW ID” button will appear.
4. Click on the WRITE NEW ID button.
5. Click OK to close the window.
6. Repeat this procedure for each ICA to be connected.
Assigning Customer IDs (Optional)
You can also assign a unique Customer ID if desired. The
Customer ID may be any alphanumeric name up to 31
characters long. This step is optional.
Use the ICA COMMANDS/READ CONFIGURATION command
to access the window to assign unique customer IDs.
Reset to Defaults
The factory default settings for the ICA can be restored by
clicking on the RESET TO DEFAULT button. This does not
reset the inverter settings.
Use the ICA COMMANDS/READ CONFIGURATION command
to access the window containing the RESET TO DEFAULTS
button.
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Changing ICAP Settings
1. Click on ICA COMMANDS Menu,
then select READ CONFIGURATION
Click in this box
to change the
Customer ID
Number
2. Click in this
box to change
the Unit ID
Number
(Optional)
3. Click Write New
ID to save changes.
Click Reset to
Default to restore
factory settings for
the ICAP (Optional)
4. Click OK to close
the window.
Figure 3-4 Assigning ID Numbers to the ICA
Important: You must click on the WRITE New ID button to save
changes made to the Advanced Configuration Settings. Clicking
on the OK button will only exit the window without saving the
changes.
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Operation
Advanced Configuration Settings
The Advanced Configuration settings include the
CONFIGURATION PARAMETER, the DESELECT TIME, and
the SERIAL NUMBER and should only be changed as directed
by Xantrex personnel.
To make changes to the Advanced Configuration settings:
1. Click on ICA COMMANDS Menu,
then select READ CONFIGURATION
2. Click in the Edit
Advanced Config box to
allow access to changing
these settings.
Click Reset to
3. Enter new
Default to restore
factory settings for
the ICAP (Optional)
parametersas
directed by
authorized
personnel.
5. Click OK to
close the window.
4. Click one of these
buttons to save changes
Figure 3-5 Changing the Advanced Configuration Settings
Important: You must click on one of the buttons to save
changes made to the Advanced Configuration Settings. Clicking
on the OK button will only exit the window without saving the
changes.
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Changing ICAP Settings
Changing the PC’s COM Port Number
To change the COM port number, start ICAP and follow the
procedure illustrated in Figure 3-6. COM Port options range
from 1 to 8.
1. Select the
COMMUNICATIONS
Menu.
2. Click in this box to display
ports 1 through 8
3. Select the appropriate
number for the COM port being
used by your computer.
4. Click on the SAVE button
to save the changes.
Figure 3-6 Changing the PC’s COM Port Number
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Operation
Testing the ICA
In order to test the ICA, it must be plugged into an inverter
that is powered up on batteries or other suitable power
supply.
Press the first unit’s ID number (1 is the default) on your
computer keyboard. If everything is correct, the inverter’s
display will change (and reflect) the same as the ICAP
window.
Troubleshooting the ICA
Table 3-4 below lists some of the problems and solutions that
you may encounter with your ICA.
Table 3-4 Troubleshooting the ICA
Symptom
Recommendation
There is no adapter
response, or
1. Ensure the inverter has power. The display on the
inverter should be ON.
2. Check the unit’s ID number of the ICA adapter
you are trying to access. Ensure that it is correct.
This will display when there is no adapter with
the ID number you are entering.
Display reads:
“ADAPTER
OFFLINE”
3. Check the connection from the adapter to the
remote port.
4. Check the connection from the COM Port to the
Remote Port on the inverter.
See “Troubleshooting
if No Response comes
from the ICA” on
5. Check the LED on the ICA Adapter.
page 41 for details.
•
If it illuminates when connected to the
inverter’s Remote Port, then the adapter is
recognized.
•
If it does not illuminate when connected to the
inverter’s Remote Port, then the adapter may
be malfunctioning.
ICA display is blank
Normal upon initial startup. Push any system button
to get a display.
Data (via modem) is
not recognizable
Ensure that the BAUD rate for the modem and the
dial-up program is fixed at 9600.
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Troubleshooting the ICA
Table 3-4 Troubleshooting the ICA (Continued)
Symptom
Recommendation
Modem is not
connecting
Run the ICAP program directly to the ICA to
determine if the adapter is functioning and all
connections to the adapter are correct.
ICA and inverter
spontaneously jump
menus or give false
indicators
DC power was cycled on the inverter with ICAP
already running. This does not cause harm to the
system; it is just a nuisance. To avoid it, make sure
ICAP is started after the inverter is powered up.
Troubleshooting if No Response comes from the ICA
Check ID
If the ICA is not responding, ensure you have the correct
“ICA unit number” selected on the ICAP user interface
window, see figure 3-2. If you selected “ICA Unit 1” and
nothing happened, then try selecting “ICA Unit 2” and so
forth.
Reset Defaults
If the ICA is still not responding, then click on the “RESET TO
DEFAULT” button, click “OK” (see figure 3-3), and select
“ICA Unit 1” again.
Check Settings
If there is still no response from the ICA, then check your
settings.
•
•
Ensure you are selecting the correct COM port
Ensure your computer communication baud rate is fixed
at 9600 Baud.
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Operation
Reset Program
Reset the program by closing the ICAP program. Then
disconnect the ICA adapter and plug it back in, making sure
the phone cord is securely plugged in. When you plug in the
ICA, the green LED on the ICA adapter should light up.
Phone Connections
Be sure that the phone cable is the correct type. The small
clip on the crimped on jacks must be located on the same side
of the cable or it will cause garbled characters or no
communication.
If the LED turns off when the cable is connected, check the
cable for proper orientation of the phone jacks. They must be
crimped onto the phone cable with the small tabs on each end
located on the same side of the cable. If the cable is not
correct, replace it with another one. This is the standard
phone cable orientation.
Hardware Connectors
Tighten the two small screws located on the ICA into the
stand-offs on the connectors of the inverters.
Also check the tightness of the thumb screws on the DB9
adapter for the phone cable to the serial port.
After tightening the screws, retest the ICA adapter.
Ensure the DB9 adapter is the one provided with the ICA.
This is not a standard DB9 to RJ45 adapter. It was custom-
made especially for the ICA.
Confirm that the cable is the correct type. Make sure the
adapter is plugged into the remote port and not the stacking
port of the inverter.
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Troubleshooting the ICA
Check Configuration
With the ICAP software, only have one ICA adapter
connected. Check the ICA adapter’s configuration code (02)
and deselected time (03). Reset if needed and retry.
If multiple ICA adapters are connected, disconnect them and
try each individually with a single cable and no other
adapters or splitters in the cable.
Try the adapter on another computer or inverter.
Display Anomaly
Sometimes, when you first run the ICAP software after a
power-up, the ICAP software window may display strange
characters or a blank screen for less than a minute.
This occurs because the first time the ICAP program starts,
the display of the SW Plus inverter is at an unknown location.
The location may be one of the menu areas that is continually
being refreshed with data. If the ICAP software starts up and
the SW Plus inverter’s display is parked on a menu that is
continually being refreshed, you will notice that strange
characters get displayed on the software window for a few
seconds.
-[s-[1;19H1;---E
-[2;21H-2-S-u-u
Figure 3-7 Screen Display Startup Anomaly #1
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Operation
On the other hand, if the SW Plus inverter’s display is parked
on a static menu item, then when you startup, the software
window may show a blank display for a few seconds.
Figure 3-8 Screen Display Startup Anomaly #2
This condition is nothing to worry about and should correct
itself in about 1 minute.
When the ICAP software shuts down, it will try to park the
inverter’s display at a more friendly menu location so that the
next time it starts up it doesn’t have these problem.
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Warranty and Return
Information
Warranty
What does this warranty cover? This Limited Warranty is provided by Xantrex
Technology, Inc. ("Xantrex") and covers defects in workmanship and materials in your
Inverter Communications Adapter. This warranty period lasts for two (2) years from the
date of purchase at the point of sale to you, the original end user customer. You require
proof of purchase to make warranty claims.
This Limited Warranty is transferable to subsequent owners but only for the unexpired
portion of the Warranty Period. Subsequent owners also require proof of purchase.
What will Xantrex do? Xantrex will, at its option, repair or replace the defective
product free of charge, provided that you notify Xantrex of the product defect within the
Warranty Period, and provided that Xantrex through inspection establishes the existence
of such a defect and that it is covered by this Limited Warranty.
Xantrex will, at its option, use new and/or reconditioned parts in performing warranty
repair and building replacement products. Xantrex reserves the right to use parts or
products of original or improved design in the repair or replacement. If Xantrex repairs or
replaces a product, its warranty continues for the remaining portion of the original
Warranty Period or 90 days from the date of the return shipment to the customer,
whichever is greater. All replaced products and all parts removed from repaired products
become the property of Xantrex.
Xantrex covers both parts and labor necessary to repair the product, and return shipment to
the customer via a Xantrex-selected non-expedited surface freight within the contiguous
United States and Canada. Alaska and Hawaii are excluded. Contact Xantrex Customer
Service for details on freight policy for return shipments outside of the contiguous United
States and Canada.
How do you get service? If your product requires troubleshooting or warranty service,
contact your merchant. If you are unable to contact your merchant, or the merchant is
unable to provide service, contact Xantrex directly at:
Telephone: 1 800 670 0707 (toll free North America)
1 360 925 5097 (direct)
Fax:
1 360 925 5143 (direct)
Email:
Direct returns may be performed according to the Xantrex Return Material Authorization
Policy described in your product manual. For some products, Xantrex maintains a network
of regional Authorized Service Centers. Call Xantrex or check our website to see if your
product can be repaired at one of these facilities.
45
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Warranty and Return
What proof of purchase is required? In any warranty claim, dated proof of purchase
must accompany the product and the product must not have been disassembled or
modified without prior written authorization by Xantrex.
Proof of purchase may be in any one of the following forms:
•
•
•
The dated purchase receipt from the original purchase of the product at point of sale to
the end user, or
The dated dealer invoice or purchase receipt showing original equipment
manufacturer (OEM) status, or
The dated invoice or purchase receipt showing the product exchanged under warranty
What does this warranty not cover? This Limited Warranty does not cover normal
wear and tear of the product or costs related to the removal, installation, or troubleshooting
of the customer's electrical systems. This warranty does not apply to and Xantrex will not
be responsible for any defect in or damage to:
a) the product if it has been misused, neglected, improperly installed, physically
damaged or altered, either internally or externally, or damaged from improper use or
use in an unsuitable environment;
b) the product if it has been subjected to fire, water, generalized corrosion, biological
infestations, or input voltage that creates operating conditions beyond the maximum or
minimum limits listed in the Xantrex product specifications including high input volt-
age from generators and lightning strikes;
c) the product if repairs have been done to it other than by Xantrex or its authorized ser-
vice centers (hereafter "ASCs");
d) the product if it is used as a component part of a product expressly warranted by
another manufacturer;
e) the product if its original identification (trade-mark, serial number) markings have
been defaced, altered, or removed.
Disclaimer
Product
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY
XANTREX IN CONNECTION WITH YOUR XANTREX PRODUCT AND IS, WHERE
PERMITTED BY LAW, IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS,
GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS OR
IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT,
HOWEVER ARISING (WHETHER BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF
MANUFACTURER'S LIABILITY, OPERATION OF LAW, CONDUCT, STATEMENT OR
OTHERWISE), INCLUDING WITHOUT RESTRICTION ANY IMPLIED WARRANTY OR
CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE TO THE EXTENT REQUIRED UNDER APPLICABLE LAW TO
APPLY TO THE PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIOD
STIPULATED UNDER THIS LIMITED WARRANTY.
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Warranty and Return
IN NO EVENT WILL XANTREX BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES, COSTS OR EXPENSES
HOWEVER ARISING WHETHER IN CONTRACT OR TORT INCLUDING WITHOUT
RESTRICTION ANY ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO
PROPERTY, ANY PERSONAL INJURY, ANY DAMAGE OR INJURY ARISING FROM OR AS
A RESULT OF MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION, INTEGRATION
OR OPERATION OF THE PRODUCT.
Exclusions
If this product is a consumer product, federal law does not allow an exclusion of implied
warranties. To the extent you are entitled to implied warranties under federal law, to the
extent permitted by applicable law they are limited to the duration of this Limited
Warranty. Some states and provinces do not allow limitations or exclusions on implied
warranties or on the duration of an implied warranty or on the limitation or exclusion of
incidental or consequential damages, so the above limitation(s) or exclusion(s) may not
apply to you. This Limited Warranty gives you specific legal rights. You may have other
rights which may vary from state to state or province to province.
Warning: Limitations On Use
Please refer to your product manual for limitations on uses of the product.
SPECIFICALLY, PLEASE NOTE THAT THE INVERTER COMMUNICATIONS ADAPTER
SHOULD NOT BE USED IN CONNECTION WITH LIFE SUPPORT SYSTEMS OR OTHER
MEDICAL EQUIPMENT OR DEVICES. WITHOUT LIMITING THE GENERALITY OF THE
FOREGOING, XANTREX MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING
THE USE OF THE XANTREX INVERTER COMMUNICATIONS ADAPTER IN
CONNECTION WITH LIFE SUPPORT SYSTEMS OR OTHER MEDICAL EQUIPMENT OR
DEVICES.
Return Material Authorization Policy
Before returning a product directly to Xantrex you must obtain a Return Material
Authorization (RMA) number and the correct factory "Ship To" address. Products must
also be shipped prepaid. Product shipments will be refused and returned at your expense if
they are unauthorized, returned without an RMA number clearly marked on the outside of
the shipping box, if they are shipped collect, or if they are shipped to the wrong location.
When you contact Xantrex to obtain service, please have your instruction manual ready
for reference and be prepared to supply:
•
•
•
•
The serial number of your product
Information about the installation and use of the unit
Information about the failure and/or reason for the return
A copy of your dated proof of purchase
Record these details in “Information About Your System” on page 49.
975-0052-01-01 Rev A
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Warranty and Return
Return Procedure
1. Package the unit safely, preferably using the original box and packing materials.
Please ensure that your product is shipped fully insured in the original packaging or
equivalent. This warranty will not apply where the product is damaged due to
improper packaging.
2. Include the following:
•
The RMA number supplied by Xantrex Technology, Inc. clearly marked on the
outside of the box.
•
A return address where the unit can be shipped. Post office boxes are not
acceptable.
•
•
A contact telephone number where you can be reached during work hours.
A brief description of the problem.
3. Ship the unit prepaid to the address provided by your Xantrex customer service
representative.
If you are returning a product from outside of the USA or Canada In addition to the
above, you MUST include return freight funds and are fully responsible for all documents,
duties, tariffs, and deposits.
If you are returning a product to a Xantrex Authorized Service Center (ASC) A
Xantrex return material authorization (RMA) number is not required. However, you must
contact the ASC prior to returning the product or presenting the unit to verify any return
procedures that may apply to that particular facility.
Out of Warranty Service
If the warranty period for your Inverter Communications Adapter has expired, if the unit
was damaged by misuse or incorrect installation, if other conditions of the warranty have
not been met, or if no dated proof of purchase is available, your inverter may be serviced
or replaced for a flat fee.
To return your Inverter Communications Adapter for out of warranty service, contact
Xantrex Customer Service for a Return Material Authorization (RMA) number and follow
the other steps outlined in “Return Procedure” on page 48.
Payment options such as credit card or money order will be explained by the Customer
Service Representative. In cases where the minimum flat fee does not apply, as with
incomplete units or units with excessive damage, an additional fee will be charged. If
applicable, you will be contacted by Customer Service once your unit has been received.
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Warranty and Return
Information About Your System
As soon as you open your Inverter Communications Adapter package, record the
following information and be sure to keep your proof of purchase.
_______________________________
_______________________________
_______________________________
❐
❐
❐
Serial Number
Purchased From
Purchase Date
If you need to contact Customer Service, please record the following details before
calling. This information will help our representatives give you better service.
❐
❐
Type of installation [e.g.
RV, truck, vehicle, home]
_________________________________
Length of time inverter has
been installed
_________________________________
_________________________________
_________________________________
❐
❐
❐
Battery/battery bank size
DC wiring size and length
Warning, Error or Panel
Fault Message
_________________________________
❐
❐
Appliances operating when
problem occurred
_________________________________
_________________________________
Description of problem
______________________________________________________________
______________________________________________________________
975-0052-01-01 Rev A
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Index
A
M
Abbreviations and Acronyms v
modem connection for remote
locations 6
modem connection, setting up 21
multiple adapters 8
C
CD with ICAP Software 2
changing the COM port number 39
color coding for ICA phone cable 11
connecting multiple ICAs to a single
computer 8
N
NULL MODEM adapter 6
Customer Service
preparing to call 49
O
opto-isolators in positive ground
configurations 10
I
ICAP software
configuring 34
installing 14
keyboard commands in 31
using advancedmonitoringsoftware
with 12
P
pin assignments for RJ11 connectors
11
proof of purchase 49
purchase date 49
PV ground fault protection 10
Information about Your System form
49
installing the ICA 4
Inverter Communications Adapter
(ICA) 2
connecting to a modem 6
installing 4
R
remote locations, using a modem with
the ICA 6
S
installing the ICAP software 14
pin assignments for RJ11
connectors 11
setting up a modem connection 21
testing 40
troubleshooting 40
T
terminal emulation programs 21
testing the ICA 40
troubleshooting the ICA 40
K
keyboard commands, using 31
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Index
W
warranty
out of warranty service 48
terms and conditions 45
X
Xantrex
web site vi
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s
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Xantrex Technology Inc.
1 800 670 0707 Tel toll free NA
1 360 925 5097 Tel direct
1 360 925 5143 Fax direct
PC Printed in USA
975-0052-01-01 Revision A
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