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Model WHES40
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How to install, operate
and maintain your Demand
Controlled Water Softener
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Do not return water softener to store
If you have any questions or concerns when
installing, operating or maintaining your water
softener, call our toll free number:
a
n
1-866-986-3223
Monday- Friday, 8 AM - 7 PM EST or visit
o
i
When you call, please be prepared to provide
the model, date code and serial number of your
product, found on the rating decal, typically
located on the rim below the salt lid hinges.
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System tested and certified by NSF International
against NSF/ANSI Standard 44
for hardness reduction and efficiency.
s
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I
System tested and certified by the Water Quality
Association against CSA B483.1.
Manufactured and warranted by
Printed on recycled paper
Ecodyne Water Systems
1890 Woodlane Drive
Woodbury, MN 55125
7323441 (Rev G 9/7/11)
Product No. 8562922-B
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Specifications & Dimensions
Model WHES40
Model Code
LL40
11,900 @ 2.4 lbs.
31,600 @ 9.0 lbs.
40,000 @ 15.5 lbs.
Rated Softening Capacity (Grains @ Salt Dose)
Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose)
Water Used During Regeneration @ Minimum Salt Dose
Total Water Used Per Regeneration @ Maximum Salt Dose
Rated Service Flow Rate
4,958 @ 2.4 lbs.
3.0 gal./1,000 grains
37.1 gallons
8.5 gpm
Amount of High Capacity Ion Exchange Resin
Pressure Drop at Rated Service Flow
Water Supply Max. Hardness
1.14 cu. ft.
11.0 psig
125 gpg
Water Supply Max. Clear Water Iron
10 ppm*
Water Pressure Limits (minimum / maximum)
Water Temperature Limits (minimum / maximum)
Minimum Water Supply Flow Rate
20 - 125 psi**
40 - 120 °F
3 gpm
Maximum Drain Flow Rate
2.0 gpm
Salt Storage Capacity
200 lbs.
*Capacity to reduce clear water iron is substantiated by WQA test data. State of Wisconsin
requires additional treatment if water supply contains clear water iron exceeding 5 ppm.
**Canada working pressure limits: 1.4 - 7.0 kg/cm2.
These systems conform to NSF/ANSI 44 for the specific performance claims as verified
and substantiated by test data.
The efficiency rating is only valid at the stated salt dose. These softeners were efficiency
rated according to NSF/ANSI Standard 44.
Variable Salt Dose: The salt dose is selected by the electronic controls at regeneration
time based on the amount needed.
19”
IN
3-3/4”
18”
OUT
IN – OUT
41-1/2”
47-7/8”
39-1/2”
FIG. 1
Questions? Call Toll Free 1-866-986-3223 Monday- Friday, 8 AM - 7 PM EST
When you call, please be prepared to provide the model, date code and serial number,
found on the rating decal, typically located on the rim below the salt lid hinges.
3
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Water Softener Safety
Your safety and the safety of others are very important.
We have provided many safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING”
These words mean:
You can be killed or seriously injured if you don’t
immediately follow instructions.
You can be killed or seriously injured if you don’t
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell
you what can happen if the instructions are not followed.
In the state of Massachusetts: The Commonwealth of Massachusetts plumbing code 248-CMR shall
be adhered to. A licensed plumber shall be used for this installation.
In the state of California: You must turn the Salt Efficiency Feature setting to ON. This may initiate
more frequent recharges. However, it will operate at 4,000 grains per pound of salt or higher. To turn
on the Salt Efficiency Feature, follow the instructions in the “Salt Efficiency” section of this manual.
Before You Start
= The water softener requires a minimum water flow of 3 gallons per minute at the inlet. Maximum allowable inlet
water pressure is 125 psi. If daytime pressure is over 80 psi, nighttime pressure may exceed the maximum. Use
a pressure reducing valve if necessary (Adding a pressure reducing valve may reduce the flow). If your home is
equipped with a back flow preventer, an expansion tank must be installed in accordance with local codes and
laws.
= The water softener works on 24 volt, 60 Hz electrical power only, supplied by a direct plug-in transformer (includ-
ed). Be sure to use the included transformer and plug it into a nominal 120V, 60 cycle household outlet that is in
a dry location only, grounded and properly protected by an overcurrent device such as a circuit breaker or fuse. If
transformer is replaced, use only UL, CUL or CSA approved Class 2 transformer with the following specifications:
§ Input: 120 VAC, 60 Hz, 13.5 W
§ Output Voltage: 24 VAC
§ Output Current: 400 mA
= Do not use this system to treat water that is microbiologically unsafe or of unknown quality without adequate dis-
infection upstream or downstream of the system.
European Directive 2002/96/EC requires all electrical and electronic equipment to be disposed of accord-
ing to Waste Electrical and Electronic Equipment (WEEE) requirements. This directive or similar laws are
in place nationally and can vary from region to region. Please refer to your state and local laws for proper
disposal of this equipment.
Do not return the water softener to store.
If you have any questions, or there are missing parts or damage, please call Toll Free 1-866-986-3223,
When you call, please be prepared to provide the model, date code and serial number, found on the rating
decal, typically located on the rim below the salt lid hinges.
4
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Inspect Shipment
The parts required to assemble and install the water
Remove and discard (or recycle) all packing materials.
To avoid loss of small parts, we suggest you keep the
small parts in the parts bag until you are ready to use
them.
softener are included with the unit. Thoroughly check
the water softener for possible shipping damage and
parts loss. Also inspect and note any damage to the
shipping carton.
Packing List
Ground Clamp
Kit
Installation
Adaptors
Bypass Valve
20 ft. Drain Hose
Clips
Water Hardness
Test Strip
Hose Clamps
Adaptor Elbow
Grommet
O-rings
FIG. 2
Water Conditioning Information
immediately when drawn from a faucet because it has
oxidized before reaching the home. It appears as
small cloudy yellow, orange, or reddish suspended
particles. After the water stands for a period of time,
the particles settle to the bottom of the container.
Generally these irons are removed from water by filtra-
tion. Chlorination is also recommended for bacterial
iron.
IRON
Iron in water can cause stains on clothing and plumb-
ing fixtures. It can negatively affect the taste of food,
drinking water, and other beverages. Iron in water is
measured in parts per million (ppm). The total* ppm of
iron, and type or types*, is determined by chemical
analysis. Four different types of iron in water are:
= Ferrous (clear water) iron
= Ferric (red water) iron
= Bacterial and organically bound iron
= Colloidal and inorganically bound iron (ferrous or
ferric)
Colloidal and inorganically bound iron is of ferric or fer-
rous form that will not filter or exchange out of water.
This water softener will not remove colloidal iron. In
some instances, treatment may improve colloidal iron
water. Colloidal iron water usually has a yellow
appearance when drawn. After standing for several
hours, the color persists and the iron does not settle,
but remains suspended in the water.
Ferrous (clear water) iron is soluble and dissolves in
water. This water softener will reduce moderate
amounts of this type of iron (see specifications).**
Ferrous (clear water) iron is usually detected by taking
a sample of water in a clear bottle or glass.
SEDIMENT
Immediately after taking, the sample is clear. As the
water sample stands, it gradually clouds and turns
slightly yellow or brown as air oxidizes the iron. This
usually occurs in 15 to 30 minutes.
Sediment is fine, foreign material particles suspended
in water. This water softener will not remove sedi-
ment. This material is most often clay or silt. Extreme
amounts of sediment may give the water a cloudy
appearance. A sediment filter installed upstream of the
water softener normally corrects this situation.
When using the softener to reduce Ferrous (clear
water) iron, add 5 grains to the hardness setting for
every 1 ppm of Ferrous (clear water) iron. See "Set
Water Hardness Number" section.
* Water may contain one or more of the four types of
iron and any combination of these. Total iron is the
sum of the contents.
Ferric (red water), and bacterial and organically bound
irons are insoluble. This water softener will not
remove ferric or bacterial iron. This iron is visible
** Capacity to reduce clear water iron is substantiated
by WQA test data.
5
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Installation Requirements
LOCATION REQUIREMENTS
PLUMBING CODES
Consider all of the following when selecting an installa-
tion location for the water softener.
All plumbing must be completed in accordance with
national, state and local plumbing codes.
= Do not locate the water softener where freezing
temperatures occur. Do not attempt to treat water
over 120ºF. Freezing temperatures or hot water
damage voids the warranty.
In the state of Massachusetts: The Commonwealth
of Massachusetts plumbing code 248-CMR shall
be adhered to. A licensed plumber shall be used
for this installation.
= To condition all water in the home, install the water
softener close to the water supply inlet, and
upstream of all other plumbing connections, except
outside water pipes. Outside faucets should remain
on hard water to avoid wasting conditioned water
and salt.
AIR GAP REQUIREMENTS
A drain is needed for regeneration water (See Figure
3). A floor drain, close to the water softener, is
preferred. A laundry tub, standpipe, etc. are other
drain options. Secure valve drain hose in place.
Leave an air gap of 1-1/2” between the end of the
hose and the drain. This gap is needed to prevent
backflow of sewer water into the water softener. Do
not put the end of the drain hose into the drain.
= A nearby drain is needed to carry away regenera-
tion discharge (drain) water. Use a floor drain,
laundry tub, sump, standpipe, or other options
(check your local codes). See "Air Gap
Requirements" and "Valve Drain Requirements"
sections.
Drain
Drain
= The water softener works on 24 volt, 60 Hz electri-
cal power only, supplied by a direct plug-in trans-
former (included). Provide an electrical outlet within
10 feet, in accordance with NEC and local codes.
Hose
Hose
Drain
Hose
1-1/2”
air gap
= Always install the water softener between the water
inlet and water heater. Any other installed water
conditioning equipment should be installed between
the water inlet and water softener (See Figure 4
below).
1-1/2”
air gap
1-1/2”
air gap
= Avoid installing in direct sunlight. Excessive sun
heat may cause distortion or other damage to non-
metallic parts.
FLOOR DRAIN
STANDPIPE
LAUNDRY TUB
FIG. 3
THE PROPER ORDER TO INSTALL WATER TREATMENT EQUIPMENT
Untreated Water to
Outside Faucets
City Water Supply
Cold Water
to House
Hot Water
to House
Pressure
Tank
Optional
Sediment
Filter
OR
Well Water Supply
Water
Softener
Water
Heater
Well
Pump
FIG. 4
6
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Installation Requirements
1/4” NPT
Thread
VALVE DRAIN REQUIREMENTS
Barbs for 3/8”
I.D. Tubing
Using the flexible drain hose (included), measure and
cut to the length needed. Flexible drain hose is not
allowed in all localities (check your plumbing codes). If
local codes do not allow use of a flexible drain hose, a
rigid valve drain run must be used. Purchase a com-
pression fitting (1/4 NPT x 1/2 in. minimum tube) and
1/2" tubing from your local hardware store. Plumb a
rigid drain as needed (See Figure 6).
Hose Clamp
Drain Hose
FIG. 5
NOTE: Avoid drain hose runs longer than 30 feet.
Avoid elevating the hose more than 8 feet
above the floor. Make the valve drain line as
short and direct as possible.
Compression Fitting.
1/4 NPT x 1/2” O.D.
)
1/4 NPT
Threads
Clip
Cut barbs from
ting (pull clip to remove
fitting from valve)
Dia.
Copper Tube
(not included)
FIG. 6
SINGLE BYPASS VALVE
INLET / OUTLET PLUMBING OPTIONS
Pull out for “Service”
(Soft water)
Always install either a single bypass valve (provided),
as shown in Figure 7, or, if desired, parts for a 3 valve
bypass system (not included) can be purchased and
assembled, as shown in Figure 8. Bypass valves
allow you to turn off water to the softener for mainte-
nance if needed, but still have water in house pipes.
Push in for
“Bypass”
Pipe fittings must be 3/4” minimum.
Use:
FIG. 7
= Copper pipe
3 VALVE BYPASS
= Threaded pipe
= PEX (Crosslinked Polyethylene) pipe
= CPVC plastic pipe
= Other pipe approved for use with potable water
Bypass
Valve
IMPORTANT: Do not solder with plumbing attached to
lation adaptors and single bypass
. Soldering heat will damage the
tors and valve.
Outlet
Valve
Inlet
Valve
From Water
Softener
To Water
Softener
FIG. 8
7
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Installation Instructions
TYPICAL INSTALLATION
Hard Water
Conditioned
Water
Ground
Clamp
To Outside
Faucets
Pipe
Ground
Clamp
Water Softener
Valve
Clips
1” NPT Sweat
Adaptor (not
included)
Plug-in
Transformer
1” NPT
Threaded
Adaptor
Clip
Outlet
To
Controller
O-ring
Inlet
Valve Drain
Elbow
Overflow
Drain Elbow
Lubricated
O-ring
Salt Storage
Tank Overflow
Hose*
Valve Drain
Hose*
Single Bypass Valve
Secure Valve Drain Hose
in place over Floor Drain
*Do not connect
the water softener
valve drain tubing
to the salt storage
tank overflow
NOTE: See “Air Gap Requirements” section.
1-1/2”
air gap
NOTE: Water Softener shown with Salt Hole
Cover and Top Cover removed
hose.
Floor Drain
FIG. 9
8
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Installation Instructions
Nozzle
Venturi
Assembly
Top Cover
TURN OFF WATER SUPPLY
Brine Tank
Overflow
Elbow
1. Close the main water supply valve, located near the
well pump or water meter.
Nut -
Ferrule
2. Open all faucets to drain all water from house pipes.
NOTE: Be sure not to drain water from the water
heater, as damage to the water heater ele-
ments could result.
Salt
Hole
Cover
Brine Tank
Overflow
Grommet
INSTALL THE BRINE TANK OVERFLOW
ELBOW
13/16” Hole
Brine
Tubing
Install the brine tank overflow grommet and elbow in
the 13/16” diameter hole in the back of the salt storage
tank sidewall.
Brinewell
Cover
Salt
Storage
Tank
Brinewell
NOTE: The brine tank overflow elbow accepts either
1/2” or 3/8” I.D. hose.
Float Stem
Stand
Tube
Brine
Valve
MOVE THE WATER SOFTENER INTO PLACE
FIG. 10
Excessive Weight Hazard
Use two or more people to move and install
water softener.
Clip
Failure to do so can result in back or other
injury.
Channel
1. Move the water softener into the desired location.
Set it on a solid, level surface.
IMPORTANT: Do not place shims directly under the
salt storage tank to level the softener.
The weight of the tank, when full of
water and salt, may cause the tank to
fracture at the shim.
Single Bypass Valve
FIG. 11
2. Visually check and remove any debris from the
water softener valve inlet and outlet ports.
CORRECT ASSEMBLY
3. Make sure the turbine assembly spins freely in the
"out" port of the valve.
Clip
4. If not already done, put a light coating of silicone
grease on the single bypass valve o-rings.
5. Push the single bypass valve into the softener valve
as far as it will go. Snap the two large holding clips
into place, from the top down as shown in Figures
11 & 12.
Outside diameter
of water softener
valve inlet & outlet
Outside diameter
of clip channel on
single bypass valve
FIG. 12
IMPORTANT: Be sure the clips snap firmly into place
so the single bypass valve will not pull
out.
NOTE: Be sure all 3 tabs of the clip go through the matching
holes on the water softener valve inlet or outlet, and
fully into the channel on the single bypass valve.
Make sure that the tabs are fully seated.
9
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Installation Instructions
COMPLETE INLET AND OUTLET PLUMBING
Measure, cut, and loosely assemble pipe and fittings
from the main water pipe to the inlet and outlet ports of
the water softener valve. Be sure to keep fittings fully
together, and pipes squared and straight.
Be sure hard water supply pipe goes to the water sof-
tener valve inlet side.
Electrical Shock Hazard
Install metal ground clamp to metal house
water supply pipe before beginning installation.
Securely tighten connection in center of metal
ground clamp.
NOTE: Inlet and outlet are marked on the water softener
valve. Trace the water flow direction to be sure
hard water is to inlet.
IMPORTANT: Be sure to fit, align and support all plumb-
ing to prevent putting stress on the water
softener valve inlet and outlet. Stress
Failure to do so can result in death or
electrical shock.
from misaligned or unsupported plumbing
may cause damage to the valve.
Ground
Clamp
Complete the inlet and outlet plumbing for the type of
pipe you will be using. Secure ground clamp to metal
pipes (See Fig. 13).
Ground
Clamp
INSTALL VALVE DRAIN HOSE
1. Measure, cut to needed length and connect the 3/8"
drain line (provided) to the water softener valve drain
fitting. Use a hose clamp to hold the hose in place.
FIG. 13
NOTE: Avoid drain hose runs longer than 30 feet. Avoid
elevating the hose more than 8 feet above the
floor. Make the valve drain line as short and
direct as possible.
IMPORTANT: If codes require a rigid drain line see
“Valve Drain requirements" section.
2. Route the drain hose or copper tubing to the floor
drain. Secure drain hose. This will prevent “whip-
ping'' during regenerations. See “Air Gap
Requirements" section.
INSTALL SALT STORAGE TANK OVERFLOW
HOSE
1. Measure, cut to needed length and connect the 3/8"
drain line (provided) to the salt storage tank over-
flow elbow and secure in place with a hose clamp.
2 Route the hose to the floor drain, or other suitable
drain point no higher than the drain fitting on the salt
storage tank (This is a gravity drain). If the tank
overfills with water, the excess water flows to the
drain point. Cut the drain line to the desired length
and route it neatly out of the way.
IMPORTANT: For proper operation of the water soften-
er, do not connect the water softener
valve drain tubing to the salt storage
tank overflow hose.
10
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Installation Instructions
TEST FOR LEAKS
ADD WATER AND SALT TO THE SALT
STORAGE TANK
To prevent air pressure in the water softener and
plumbing system, complete the following steps in
order:
1. Fully open two or more softened cold water faucets
close to the water softener, located downstream
from the water softener.
Excessive Weight Hazard
Use two or more people to move and lift salt
bags.
2. Place the bypass valve (single or 3 valve) into the
"bypass" position. See Figures 7 & 8 on Page 7.
Failure to do so can result in back or other
injury.
3. Slowly open the main water supply valve. Run
water until there is a steady flow from the opened
faucets, with no air bubbles.
1. Using a container, add about three gallons of clean
water into the salt storage tank.
4. Place bypass valve(s) in "service" or soft water posi-
tion as follows:
2. Add salt to the storage tank. Use nugget, pellet or
coarse solar salts with less than 1% impurities.
= Single bypass valve: Slowly move the valve stem
toward "service," pausing several times to allow
the water softener to fill with water.
PLUG IN THE WATER SOFTENER
= 3 valve bypass: Fully close the bypass valve and
open the outlet valve. Slowly open the inlet
valve, pausing several times to allow the water
softener to fill with water.
During installation, the water softener wiring may be
moved or jostled from place. Be sure all leadwire con-
nectors are secure on the back of the electronic board
and be sure all wiring is away from the valve gear and
motor area, which rotates during regenerations.
5. After about three minutes, open a hot water faucet
until there is a steady flow and there are no air bub-
bles, then close this faucet.
1. Plug the water softener into an electrical outlet that
is not controlled by a switch.
6. Close all cold water faucets and check for leaks at
the plumbing connections that you made.
NOTE: The water heater is filled with hard water and,
as hot water is used, it will refill with condi-
tioned water. In a few days, the hot water will
be fully conditioned. To have fully conditioned
hot water immediately, wait until the initial
recharge is over. Then, drain the water heater
(following instructions for water heater) until
water runs cold.
7. Check for leaks around clips at softener’s inlet and
outlet. If a leak occurs at a clip, depressurize the
plumbing (turn off the water supply and open
faucets) before removing clip. When removing clips
at the softener’s inlet or outlet, push the single
bypass valve body toward the softener (See Figure
14). Improper removal may damage clips. Do not
reinstall damaged clips.
SANITIZE THE WATER SOFTENER /
SANITIZE AFTER SERVICE
1. Open salt hole cover, remove the brinewell cover
and pour about 3 oz. (6 tablespoons) of household
bleach into the softener brinewell. Replace the
brinewell cover.
If removing
clips...
2 Make sure the bypass valve(s) is in the “service”
(open) position.
3 Start a recharge (regeneration).
See “Start a Recharge” on Page 13.
...depressurize the
plumbing, then push
Bypass Valve body
toward softener
4. After the recharge has completed, fully open a cold
water faucet, downstream from the softener, and
allow 50 gallons of water to pass through the sys-
tem. This should take at least 20 minutes. Close
the faucet.
FIG. 14
11
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Programming the Water Softener
SET SALT LEVEL
button
Display
UP button
SET
SALT
LEVEL
TANK
PROGRAM
LIGHT
CHECK
PRESSTOSCHEDULE
HOLDTOSTART
SALT
TANK LIGHT
button
LEVEL
RECHARGE
RECHARGE button
DOWN button
PROGRAM button
FIG. 15
When the transformer is plugged into the electrical
outlet, a model code and a test number (example:
J2.0), begin to flash in the faceplate display. Then,
“12:00 PM” and the words “CURRENT TIME" begin to
flash.
SET WATER HARDNESS NUMBER
1. Press the PROGRAM button once again to display
a flashing “25” and the word “HARDNESS”.
NOTE: If “- - - -” shows in the display, press the r
UP or s DOWN button until the model code
(“LL40” for Model WHES40) shows in the dis-
play. Then, press the PROGRAM button to
set, and change to the flashing “CURRENT
TIME" display.
FIG. 17
2. Press the r UP or s DOWN buttons to set your
water’s hardness number.
NOTE: If your water supply contains iron, compen-
sate for it by adding to the water hardness
number. For example, assume your water is
20 gpg hard and contains 2 ppm iron. Add 5
to the hardness number for each 1 ppm of
iron. In this example, you would use 30 for
your hardness number.
SET TIME OF DAY
If the words “CURRENT TIME" do not show in the
display, press the PROGRAM button until they do.
1. Press the r UP or s DOWN buttons to set the
present time. Up moves the display ahead; down
sets the time back. Be sure AM or PM is correct.
20 gpg hardness
2 ppm iron x 5 = 10 +10
(times)
30 HARDNESS NUMBER
FIG. 16
NOTE: Press buttons and quickly release to slowly
advance the display. Hold the buttons down
for fast advance.
12
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Programming the Water Softener
KCl should be used in accordance with the following
steps to help give you years of maintenance free
service.
SET RECHARGE (REGENERATION) TIME
1. Press the PROGRAM button once again to display
a flashing “2:00AM” and the words “RECHARGE
TIME”. This is a good time for the recharge to start
in most households, because water is not in use.
Place only one bag at a time of KCl into your softener
(the salt storage tank should contain no more than 60
pounds of KCl at any one time).
NOTE: A softener using KCl should not be located in
areas with high temperature changes or high
humidity (KCl may harden in these environ-
ments and make the softener inoperable).
2. Check the brine tank and brinewell (black tube in
salt storage tank) monthly. If hardening is present,
pour small amounts of warm water on hardened
areas until they loosen.
FIG. 18
2. If you want to change the recharge start time,
press the r UP or s DOWN buttons until the
desired time shows. Be sure AM or PM is correct.
3. Be sure to set the correct salt type, depending on
which type of salt is used (NaCl or KCl). Use the
r UP or s DOWN buttons to toggle between
NaCl and KCl, then press the PROGRAM button to
enter the selection.
SET SALT TYPE
1. Press the PROGRAM button once again to display
a flashing “nACL”.
4. Press the PROGRAM button once again to return
to normal operating display.
START A RECHARGE
1. Press the RECHARGE button and hold for three
seconds, until “RECHARGE” begins to flash in the
display, starting a recharge. This recharge draws
the sanitizing bleach into and through the water
softener. Any air remaining in the water softener is
purged to the drain. During this time, periodically
check for leaks.
FIG. 19
Salt Type allows you to choose between sodium chlo-
ride (NaCl), which is regular softener salt, or potassi-
um chloride (KCl), which is an alternative to sodium
chloride. KCl (potassium chloride) may be used if the
user of the water softener is on a sodium restricted
diet and is concerned about the amount of sodium in
the water supply.
NOTE: As with all other water system applications,
leaks may occur. Leaks may not be immedi-
ately apparent. Recheck for leaks 24 hours
after first recharge cycle is complete.
Questions? Call Toll Free 1-866-986-3223 Monday- Friday, 8 AM - 7 PM EST
When you call, please be prepared to provide the model, date code and serial number,
found on the rating decal, typically located on the rim below the salt lid hinges.
13
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Customizing Features / Options
RECHARGE
SET SALT LEVEL
The RECHARGE button is used to initiate an immedi-
ate recharge.
The water softener has a salt monitor indicator light to
remind you to add salt to the storage tank.
1. Press and hold the RECHARGE button until the
words “RECHARGE", “SERVICE" and “FILL" flash
in the display.
NOTE: You must set salt level each time salt is added
to the water softener.
To set this monitor system:
1. Lift the salt hole cover and level the salt in the stor-
age tank.
2. The salt level decal, on the brinewell inside the
tank, has numbers from 0 to 8. Observe the high-
est number the leveled salt is at, or closest to.
FIG. 20
3. Press the SET SALT LEVEL button until black
ovals correspond to the salt level number (See
Figure 22). At level 2 or below, the “Check Salt
Level" LED indicator will flash.
RECHARGE initiated
The softener enters the fill cycle of regeneration right
away. “RECHARGE” will flash during the regenera-
tion. When completed, full water conditioning capaci-
ty is restored. While water softener is running a
recharge, the time remaining until the recharge is
completed will show in the display during all cycles
except for the Fill cycle.
FIG. 22
NOTE: Avoid using hot water while the softener is
regenerating, because the water heater will
refill with bypass hard water.
If you want to turn the salt monitor off, press the SET
SALT LEVEL button until “SALT LEVEL OFF” shows
in the display (See Figure 23).
RECHARGE SCHEDULED
If you do not want to start an immediate recharge, but
would like to schedule an extra recharge at the next
preset recharge time, do the following:
1. Press and release (do not hold) the RECHARGE
button.
FIG. 23
TANK LIGHT
The water softener is equipped with a tank light for
viewing the salt level in the brine tank. Push the tank
light button on the electronic control once, and the
tank light will turn on. Pushing the tank light button
again will turn the light off. The tank light will auto-
matically turn off after a period of four minutes if the
tank light button is not used to turn it off.
FIG. 21
RECHARGE scheduled
The words “RECHARGE SCHEDULED" flash in the
display, and the softener will recharge at the next
recharge time. The word “RECHARGE" will flash dur-
ing the regeneration. When completed, full water
conditioning capacity is restored.
14
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Customizing Features / Options
POWER OUTAGE MEMORY
SALT EFFICIENCY
If electrical power to the water softener is lost, “mem-
ory'' built into the timer circuitry will keep all settings
for up to six hours. While the power is out, the dis-
play is blank and the water softener will not regener-
ate. When electrical power is restored, the following
will occur:
When this feature is ON, the water softener will oper-
ate at salt efficiencies of 4000 grains of hardness per
pound of salt or higher (May recharge more often
using smaller salt dosage and less water). The sof-
tener is shipped with this feature set OFF.
1. Press and hold the PROGRAM button until the
screen in Figure 25 is displayed. Once in this dis-
play, press the PROGRAM button once and one of
the two displays in Figure 26 is shown.
Reset the present time only if the display is flashing.
The HARDNESS and RECHARGE TIME never
require resetting unless a change is desired. Even if
the clock is incorrect after a long power outage, the
softener operates as it should to keep your water soft.
However, regenerations may occur at the wrong time
of day until you reset the clock to the correct time of
day.
NOTE: If the water softener was regenerating when
power was lost, it will now finish the cycle.
FIG. 25
2. Press the r UP or s DOWN buttons to set ON or
OFF. When set to ON, the efficiency icon will be
displayed in the lower left hand corner of the nor-
mal run display.
WATER FLOW INDICATOR
Whenever the softener has water flowing from the
outlet port, the display will show water droplets scroll-
ing down the right hand side of the screen (See
Figure 24). The faster the water flow, the faster the
droplets will flash.
Efficiency Icon
FIG. 26
In the state of California: You must turn the Salt
Efficiency Feature ON. This may initiate more
frequent recharges. However, it will operate at
4,000 grains per pound of salt or higher.
FIG. 24
Droplets indicate water
flow through softener
15
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Customizing Features / Options
CLEAN / CLEAR WATER IRON REDUCTION
MAXIMUM DAYS BETWEEN REGENERA-
TIONS
This feature is beneficial on water supplies containing
ferrous (clear water) iron. The default setting is OFF.
When this feature is set to ON, an additional back-
wash and fast rinse cycle will occur first, preceding
the normal regeneration sequence. This provides
extra cleaning of the resin bed before it is regenerat-
ed with the salt brine. To conserve water set this fea-
ture OFF if your water supply does not contain iron or
sediments.
The water softener automatically controls regenera-
tion frequency. This provides the greatest operating
efficiency and, under most conditions, this feature
should be left in this automatic mode. However, you
may modify this feature if you want to force a regen-
eration every set number of days. For example, if
your water supply contains clear water iron, you may
want the softener to regenerate every few days to
keep the resin bed clean. The maximum days
between recharges may be set from 1 to 15 days, as
follows:
1. Press and hold the PROGRAM button until the
screen in Figure 27 is displayed. Once in this dis-
play, press the PROGRAM button twice and one of
the two displays in Figure 28 is shown.
NOTE: The softener will recharge on its own if need-
ed, even if it is before the set number of days.
1. Press and hold the PROGRAM button until the
screen in Figure 27 is displayed. Once in this dis-
play, press the PROGRAM button four times and
the display in Figure 30 is shown.
FIG. 27
2. Press the r UP or s DOWN buttons to set ON or
OFF.
FIG. 30
2. Press the r UP or s DOWN buttons to set the
number of days.
FIG. 28
12 OR 24 HOUR CLOCK
All time displays are shown in standard clock time (1
to 12 AM; and 1 to 12 PM) at the 12 hour default set-
ting. If 24 hour clock displays are desired, follow
steps below:
CLEAN FEATURE MINUTES
The Clean / Clear Water Iron Reduction feature
(described above) may be adjusted, from 1 to 15 min-
utes in length. To change this cycle time, use the UP
button to increase the time, or the DOWN button to
shorten the time. The default value for this feature is
6 minutes.
1. Press and hold the PROGRAM button until the
screen in Figure 27 is displayed. Once in this dis-
play, press the PROGRAM button five times and
one of the two displays in Figure 31 is shown.
1. Press and hold the PROGRAM button until the
screen in Figure 27 is displayed. Once in this dis-
play, press the PROGRAM button three times and
the display in Figure 29 is shown.
2. Press the r UP or s DOWN buttons to set the
number of minutes.
FIG. 31
2. Press the r UP or s DOWN buttons to set the
time format.
FIG. 29
16
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Routine Maintenance
ADDING SALT
CLEANING THE NOZZLE & VENTURI
Lift the salt hole cover and check the salt storage level
frequently. If the water softener uses all the salt before
you refill it, you will experience hard water. Until you
have established a refilling routine, check the salt
every two or three weeks. Always add if less than 1/4
full. Be sure the brinewell cover is on.
A clean nozzle & venturi (See Figure 33) is a necessity
for the water softener to work properly. This small
component creates the suction to move brine from the
brine tank, into the resin tank. If it should become
plugged with sand, silt, dirt, etc., the water softener will
not work, and hard water will result.
NOTE: If using potassium chloride (KCl), do not fill
above level 4 on the brinewell decal.
Cap
O-ring Seal
Screen Support
Screen
NOTE: In humid areas, it is best to keep the salt stor-
age level lower, and to refill more often to avoid
salt “bridging”.
Recommended Salt: Nugget, pellet or coarse solar
salts with less than 1% impurities.
*Flow Plug
Nozzle & Venturi Disc
Salt Not Recommended: Rock salt, high in impurities,
block, granulated, table, ice melting, ice cream making
salts, etc.
Cone Screen
Gasket
*Flow Plug (HVDC)
Housing
BREAKING A SALT BRIDGE
Sometimes, a hard crust or salt “bridge” forms in the
brine tank. It is usually caused by high humidity or the
wrong kind of salt. When the salt “bridges,” an empty
space forms between the water and the salt. Then,
salt will not dissolve in the water to make brine.
Without brine, the resin bed is not recharged and hard
water will result.
*Install with lettered
side up, concave
side down.
Ferrule
Nut
IMPORTANT: Be sure small hole in the gasket is cen-
tered directly over the small hole in the nozzle & ven-
turi housing. Be sure the numbers are facing up
If the storage tank is full of salt, it is difficult to tell if
you have a salt bridge. A bridge may be underneath
loose salt. Take a broom handle, or like tool, and hold
it next to the water softener. Measure the distance
from the floor to the rim of the water softener. Then,
gently push the broom handle straight down into the
salt. If a hard object is felt before the pencil mark is
even with the top, it is most likely a salt bridge. Gently
push into the bridge in several places to break it. Do
not use any sharp or pointed objects as you may
puncture the brine tank. Do not try to break the salt
bridge by pounding on the outside of the salt tank.
You may damage the tank.
FIG. 33
To get access to the nozzle & venturi, remove the
water softener’s top cover. Put the bypass valve(s)
into the bypass position. Be sure the water softener is
in soft water (service) cycle (no water pressure at noz-
zle & venturi). Then, holding the nozzle & venturi
housing with one hand, unscrew the cap. Do not lose
the o-ring seal. Lift out the screen support and screen.
Then, remove the nozzle & venturi disc, gasket and
flow plug(s). Wash the parts in warm, soapy water
and rinse in fresh water. Be sure to clean both the top
and bottom of the nozzle & venturi disc. If needed,
use a small brush to remove iron or dirt. Do not
scratch, misshape, etc., surfaces of the nozzle & ven-
turi.
Push Tool into
Salt Bridge to
Break
Gently replace all parts in the correct order. Lubricate
the o-ring seal with silicone grease and locate in place.
Install and tighten the cap by hand, while supporting
the housing. Overtightening may break the cap or
housing. Put the bypass valve(s) into service (soft
water) position.
1” - 2”
Salt
Recharge the softener to reduce water level in the
tank. This will also assure that the softener is com-
pletely recharged and ready to provide softened water
again. Check the water level in the tank by looking
down the brinewell. If the water level does not drop
after a recharge, the problem has not been resolved.
Call 1-866-986-3223, Monday - Friday, 8 am to 7 pm,
EST.
Pencil
Mark
Salt
Bridge
Water
Level
Broom
Handle
IG. 32
17
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Troubleshooting
3. Symbols in the display indicate POSITION switch
operation (See Figure 35).
AUTOMATIC ELECTRONIC DIAGNOSTICS
This water softener has a self-diagnostic function for
the electrical system (except input power and/or water
meter). The water softener monitors electronic com-
ponents and circuits for correct operation. If a mal-
function occurs, an error code appears in the display.
FIG. 35
Switch is open
(Cam not rotating)
Switch is closed
(Cam rotating)
4. Use the RECHARGE button to manually advance
the valve into each cycle and check correct switch
operation.
FIG. 34
While an error code appears in the display, all buttons
are inoperable except the PROGRAM button. PRO-
GRAM remains operational so the service person can
perform the Manual Advance Diagnostics, see below,
to further isolate the problem.
NOTE: Be sure water is in contact with the salt, and
not separated by a salt bridge (See "Breaking
A Salt Bridge" section).
5. While in this diagnostic screen, the following infor-
mation is available and may be beneficial for vari-
ous reasons. This information is retained by the
computer from the first time electrical power is
applied to the electronic controller.
Procedure for removing error code from dis-
play:
1. Unplug transformer from electrical outlet.
2. Correct problem.
a. Press the r UP button to display the number of
days this electronic control has had electrical
power applied.
3. Plug in transformer.
4. Wait 6 minutes. The error code will return if
the problem was not corrected.
b. Press the s DOWN button to display the num-
ber of regenerations initiated by this electronic
control since the code number was entered.
MANUAL ADVANCE DIAGNOSTICS
6. Press and hold the PROGRAM button until the
model code (“LL40” for Model WHES40) shows in
the display. This code identifies the softener
model. If an incorrect model code is displayed, the
softener will operate on incorrect configuration
data.
Use the following procedures to advance the water
softener through the regeneration cycles to check
operation.
Lift off the Salt Hole Cover, remove the top cover by
unlocking the tabs in the back and rocking forward, to
observe cam and switch operation during valve rota-
tion.
1. Press and hold PROGRAM for 3 seconds until
“000” shows in the display, then release.
2. The 3 digits indicate water meter operation as fol-
lows:
FIG. 36
7. To change the code number, press the r UP or
s DOWN button until the correct code shows.
000 (steady) = Soft water not in use, and no flow
through the meter.
Open a nearby soft water faucet.
8. To return to the present time display, press the
PROGRAM button.
000 to 140 (continual) = Repeats for each gallon
of water passing through
the meter.
18
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Troubleshooting
MANUAL ADVANCE REGENERATION CHECK
This check verifies proper operation of the valve
motor, brine tank fill, brine draw, regeneration flow
rates, and other controller functions. Always make
the initial checks, and the manual initiated diagnos-
tics.
If the water softener does not draw brine, check for
(most likely to least likely):
= Dirty or plugged nozzle and venturi, see
"Cleaning the Nozzle and Venturi" section.
= Nozzle and venturi not seated on the gasket, or
gasket deformed.
NOTE: The electronic control display must show a
steady time (not flashing). If an error code
shows, first press the PROGRAM button to
enter the diagnostic display.
= Valve seals leaking (See Troubleshooting).
= Restriction in valve drain, causing a back-pres-
sure (bends, kinks, elevated too high, etc.). See
"Install Valve Drain Hose" section.
1. Press the RECHARGE button and hold in for 3
seconds. RECHARGE begins to flash as the soft-
ener’s valve advances from the service to fill posi-
tion. Remove the brinewell cover and, using a
flashlight, observe fill water entering the tank.
= Obstruction in brine valve or brine tubing.
NOTE: If water system pressure is low, an elevated
drain hose may cause back pressure, stop-
ping brine draw.
If water does not enter the tank, look for an
obstructed nozzle, venturi, fill flow plug, brine tub-
ing, or brine valve riser pipe.
3. Press the RECHARGE button to move the soften-
er’s valve into the backwash position. Look for a
fast flow of water from the drain hose. Check that
the drain can adequately handle the flow and vol-
ume.
2. After observing fill, press the RECHARGE button to
move the softener’s valve into the brine position. A
slow flow of water to the drain will begin. Verify
brine draw from the brine tank by shining a flash-
light into the brinewell and observing a noticeable
drop in the liquid level. This may take 15 to 20
minutes.
An obstructed flow indicates a plugged top distribu-
tor, backwash flow plug, or drain hose.
4. Press the RECHARGE button to move the soften-
er’s valve into the fast rinse position. Again look
for a fast drain flow. Allow the softener to rinse for
a few minutes to flush out any brine that may
remain in the resin tank from the brining cycle test.
NOTE: Be sure water is in contact with the salt, and
not separated by a salt bridge (See "Breaking
A Salt Bridge" section).
5. To return the softener’s valve to the service posi-
tion, press the RECHARGE button.
Need help troubleshooting? Call Toll Free 1-866-986-3223 Monday- Friday, 8 AM - 7 PM EST
When you call, please be prepared to provide the model, date code and serial number,
found on the rating decal, typically located on the rim below the salt lid hinges.
19
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Softener Exploded View
25
Valve Assembly
See Pages 22 & 23
for parts
40
26
41
27
1
28
122
2
3
4
5
6
29
7
30
32
33
34
8
9
31
8
7
6
5
24
23
22
21
20
19
18
17
16
35
10
36
37
38
39
11
12
13
15
14
20
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Softener Parts List
Key
No.
Key
No.
Part No.
Description
Part No.
7275907
7323491
Description
1
2
7170296
7170254
7077870
7170270
7105047
7176292
7088033
7161849
0502272
7221746
7113016
7131365
7142942
7308881
7116713
0516924
0516211
7170288
7308904
7220627
0516947
7097202
0513860
7168647
7310202
O-Ring, 2-7/8” x 3-1/4”
O-Ring, 13/16” x 1-1/16”
Top Distributor
25
Transformer
Repl. Electronic Control Board
(PWA)
26
27
3
Top Cover & Faceplate Assembly,
(order decal below)
4
O-Ring, 2-3/4” x 3”
Repl. Bottom Distributor
Clamp Section (2 req.)
Retainer Clip (2 req.)
Repl. Resin Tank, 9” x 40”
Resin, 1 cu. ft.
7267116
5
7262857
7262661
7297658
7296416
7262768
7082150
7219888
7137824
9003500
1103200
0900431
7262792
7003847
7264883
7248706
Faceplate Decal
Salt Hole Cover (order decal below)
Instruction Decal
Vapor Barrier
Rim
¢
28
¢
6
7
8
29
30
31
32
33
34
35
36
37
38
39
40
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
¢
Brine Tube
Nut
Tubing Assembly
Screen
Brinewell Cover
Brinewell
Clip
Grommet
Brine Valve Body
Clip
Hose Adaptor
Hose Clamp
Screw
Bottom Seal Retainer
Seal
O-Ring
O-Ring, 15/16” x 1-3/16”
Guide Cap
Repl. Brine Tank
Grounding Kit
Float, Rod & Stem
Float Seal
Bypass Valve (includes 2 ea. of
Key Nos. 120 & 122)
41
7214383
7323441
Float (incl. Key No. 21)
Float Stop
Owner’s Manual
¢
¢ Not illustrated.
Ceramic Weight
Repl. Brine Valve Assembly
To order repair parts call toll free 1-866-986-3223, Monday - Friday, 8 am - 7 pm EST.
Manufactured and warranted by
Ecodyne Water Systems
1890 Woodlane Drive
Woodbury, MN 55125
Questions? Call Toll Free 1-866-986-3223 Monday- Friday, 8 AM - 7 PM EST
When you call, please be prepared to provide the model, date code and serial number,
found on the rating decal, typically located on the rim below the salt lid hinges.
21
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Valve Exploded View
100
101
102
103
104
105
106
144
143
142
141
107
140
139
138
137
136
110 109
111
108
wear-strip
121
112
113
seal
cross-section
view
114
115
125
120
135
134
133
132
116
117
118
119
122
126
131
130
129
123
127
124
128
22
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Valve Parts List
Key
No.
Key
No.
Part No.
Description
Part No.
Description
100 7224087
101 7286039
102 7231393
103 0900857
104 7171250
105 7283489
106 7169180
107 0900431
108 7271270
109 7170288
110 0501228
111 7170327
112 7173024
113 7174313
114 7185500
115 7173032
116 7185495
117 7172989
118 7171187
119 7129889
120 7089306
121 7271204
122 7311127
123 7094898
124 7101548
Screw, #8-32 x 1” (2 req.)
Motor (incl. 2 ea. of Key No. 100)
Motor Plate
125 7309811
126 7081201
127 7195482
128 7171145
129 7170319
130 7081104
131 1202600
132 7095030
133 1148800
Wire Harness, Sensor
Retainer, Nozzle & Venturi
Seal, Nozzle & Venturi
Valve Body
Screw, #6-20 x 3/8” (3 req.)
Bearing
O-Ring, 1/4” x 3/8” (2 req.)
Housing, Nozzle & Venturi
Nut - Ferrule
Cam & Gear
Clip, Drain
Hose Clamp
Cone Screen
Drain Hose Adaptor
O-Ring, 15/16” x 1-3/16”
Flow Plug, 2.0 gpm
O-Ring, 5/8” x 13/16”
O-Ring, 1-1/8” x 1-1/2”
Bearing, Wave Washer
Rotor & Disc
Flow Plug, .3 gpm
Nozzle & Venturi Gasket Kit
Gasket Only
7114533
134
7204362
135 7084607
136 7146043
137 7167659
138 7170262
139 7199729
140 7175199
141 7171161
142 7172997
143 7305150
144 7140738
Flow Plug, .15 gpm
Screen
Screen Support
O-Ring, 1-1/8” x 1-3/8”
Cap
O-Ring, 4-1/2” x 4-7/8”
Rotor Seal
Wave Washer
Seal
Valve Cover
Plug, Drain Seal
Spring
Screw, #10 x 2-5/8” (8 req.)
Switch
Clip (2 req.)
Screw, #4-24 x 3/4” (2 req.)
Nozzle & Venturi Assembly (incl.
Key Nos. 130 & 132 - 139)
1” NPT Threaded Adaptor (2 req.)
O-Ring, 1-1/16” x 1-5/16” (4 req.)
Turbine Support
7253808
¢
Seal Kit (incl. Key Nos. 111, 112,
115, 116, 117 & 127)
7185487
3479901
¢
¢
Turbine
Adaptor Kit, 1” to 1-1/4”
¢ Not illustrated.
To order repair parts call toll free 1-866-986-3223, Monday - Friday, 8 am - 7 pm EST.
Manufactured and warranted by
Ecodyne Water Systems
1890 Woodlane Drive
Woodbury, MN 55125
Questions? Call Toll Free 1-866-986-3223 Monday- Friday, 8 AM - 7 PM EST
When you call, please be prepared to provide the model, date code and serial number,
found on the rating decal, typically located on the rim below the salt lid hinges.
23
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|