Three speed
automatic washers
A Note to You............ 2
Washer Safety ..........3
Parts and Features ... 4
Operating Your
Washer......................5
Caring for Your
Washer....................12
Troubleshooting ...... 13
Requesting
Assistance or
Service ....................17
Index .......................19
Warranty .................20
In the U.S.A. for assistance or service,
cal1l the8C0ons0ume2r A5ss3istan1c3e C0en1ter:
- - -
In Canada for assistance or service,
see page 18.
*
Home
Appliances
3950310
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WASHER SAFETY
Your safety and the safety of others is very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will be preceded by the safety alert symbol and the word “DANGER” or
“WARNING.” These words mean:
You will be killed or seriously injured if you don’t
wDANGER
follow instructions.
You can be killed or seriously injured if you don’t
follow instructions.
wWARNING
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING – To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow
basic precautions, including the following:
Do not allow children to play on or in the washer.
Close supervision of children is necessary when the
washer is used near children.
Before the washer is removed from service or
discarded, remove the door.
Do not reach into the washer if the tub or agitator is
moving.
Do not install or store the washer where it will be
exposed to the weather.
Read all instructions before using the washer.
•
•
•
Do not wash articles that have been previously
cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, other flammable,
or explosive substances as they give off vapors
that could ignite or explode.
Do not add gasoline, dry-cleaning solvents, or
other flammable, or explosive substances to the
wash water. These substances give off vapors
that could ignite or explode.
Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the
water flow from each for several minutes. This will
release any accumulated hydrogen gas. As the
gas is flammable, do not smoke or use an open
flame during this time.
•
•
•
•
•
Do not tamper with controls.
•
•
Do not repair or replace any part of the washer or
attempt any servicing unless specifically recom-
mended in this Use and Care Guide or in published
user-repair instructions that you understand and
have the skills to carry out.
See Installation Instructions for grounding
requirements.
•
– SAVE THESE INSTRUCTIONS –
3
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PARTS AND FEATURES
The parts and features of your washer are illustrated on this page. Become familiar with all parts
and features before using your washer. Page references are included next to some features. Refer
to those pages for more information about the features.
NOTE: The drawings in this book may vary from your washer model. They are designed to show
the different features of all models covered by this book. Your model may not include all features.
Cycle signal
selector
(p. 6)
Temperature
selector
(p. 6)
Extra rinse
selector
(p. 6)
Load size
selector
(p. 6)
Cycle control knob
(pp. 7-10)
U
Liquid chlorine
bleach dispenser
(p. 5)
Model and serial
number label
(under lid)
Liquid fabric
softener
dispenser
(pp. 6, 12)
Basket
Tub
Agitator
MAGIC CLEAN*
lint filter
(bottom of
washer basket)
(p. 10)
4
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OPERATING YOUR WASHER
To get the best washing results possible, you must use your washer correctly. This section tells
you how to use your washer properly and efficiently.
USING YOUR WASHER
wWARNING
wWARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Explosion Hazard
Never place items in the washer that are
dampened with gasoline or other
flammable fluids.
No washer can completely remove oil.
Do not use an extension cord.
Do not dry anything that has ever had any
type of oil on it (including cooking oils).
Failure to follow these instructions can
result in death, fire, or electrical shock.
Doing so can result in death, explosion,
or fire.
1. Measure detergent and pour it into the washer.
3. (OPTIONAL STEP) Pour measured liquid chlorine
bleach into the liquid
If desired, you may
•
also add powder or
liquid color-safe
bleach.
chlorine bleach dis-
penser. Bleach will
be diluted automatically
during the wash part of
the cycle.
Add extra detergent
for the Super Wash
cycle.
•
Never use more than
•
1 cup (250 mL) for a full
load. Use less with a
smaller load size.
Follow the manufac-
turer’s directions for safe use.
•
2. Drop a sorted load of clothes loosely into your
washer, filling to the
To avoid spilling, use a cup with a pouring spout.
Do not let bleach splash, drip, or run down into the
washer basket.
•
top row of holes.
Load evenly to
•
maintain washer bal-
ance. Mix large and
small items.
Make sure you use only liquid chlorine bleach in
this dispenser.
•
Items should move
•
easily through the wash
water. Overloading can
cause poor cleaning.
To reduce wrinkling
•
of permanent press clothes and some synthetic
knits, use a large load size to provide more space
(see step 6).
continued on next page
5
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OPERATING YOUR WASHER
USING YOUR WASHER (CONT.)
4. (OPTIONAL STEP) Pour measured liquid fabric
softener into the fabric
7. Set the Water Temperature selector to the
correct setting for the
softener dispenser.
type of fabric and soils
being washed.
Do not spill or drip
•
any fabric softener on
the clothes.
Use the warmest
water safe for fabric.
•
Make sure you use
•
only liquid fabric
softener in this
dispenser.
Follow garment label instructions.
Dilute liquid fabric softener by filling the dis-
•
•
penser with warm
water until liquid
reaches the
crossbar in the
opening.
HOT: 130°F (54°C) or above.
– Whites and pastels.
– Heavy and greasy soils.
WARM: 90 to 110°F (32 to 44°C).
– Bright colors.
– Moderate to light soils.
Softener is added
•
automatically during
the rinse portion of
the cycle.
COLD: 70 to 90°F (21 to 32°C).
– Colors that bleed or fade.
– Light soils.
8. (OPTIONAL STEP) For an additional rinse and
spin at the end of a wash cycle, set the Extra
Rinse selector to On.
5. Close the washer lid.
9. (OPTIONAL STEP) Set the Cycle Signal selector
to On if you want your washer to sound a signal
when the wash cycle is finished. This signal is
helpful when you are washing items that should
be removed from the washer as soon as the
cycle ends.
6. Turn the Load Size selector to the correct setting
for your wash load and
the type of fabric being
washed.
Your washer has five
load size settings.
•
Choose a load size
•
that allows the load to
move freely for best
fabric care. See
“Loading” later in this
section.
Change the setting after the washer has
started filling by turning the selector to a
different setting.
•
6
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OPERATING YOUR WASHER
USING YOUR WASHER (CONT.)
10. Push in the Cycle Control knob and turn it to
the wash cycle you
11. Pull out the Cycle Control knob to start the
washer.
want. See “Cycle
descriptions” later in
this section.
Reduce the wash
time when using a
•
small load size setting.
NOTE: To stop the washer at any time, push in the
Cycle Control knob. To restart the washer, close
the lid (if open) and pull out the Cycle Control knob.
LOADING
Loading suggestions
For these suggested full-sized loads, set the Load Size selector to the highest load size setting.
SUPER CAPACITY PLUS WASHERS
Heavy Work Clothes
Towels
Mixed Load
Delicates
3 pair pants
3 shirts
4 pair jeans
1 coverall
1 overall
10 bath towels
10 hand towels
14 wash cloths
1 bath mat
3 double sheets
4 pillowcases
8 T-shirts
6 pair shorts
2 shirts
3 camisoles
1 quilted robe
4 slips
4 panties
2 bras
2 blouses
8 handkerchiefs
2 nighties
1 baby’s dress
SELECTING A CYCLE AND TIME
This section describes the available wash cycles
and will help you make the best cycle selections
for your wash loads. Each cycle is designed for
different types of fabric and soil levels.
The washer pauses briefly throughout each cycle.
These pauses are normal. Refer to “Understanding
normal washer sounds” to learn more about the
sounds you may hear during a wash cycle.
•
•
Refer to “Understanding what happens in each
cycle” later in this section to learn what happens
during a wash cycle.
7
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OPERATING YOUR WASHER
CYCLE DESCRIPTIONS
(Models GSQ9300, GSQ9340,GSQ9344, GST9344)
Cycles may vary with model
Normal cycle
Ultimate Care* cycle
(Hand Washables)
The Normal cycle features high-speed agitation for
cleaning cottons and linens. High spin speeds
shorten drying times. Select 9 (Regular), 12 (Reg/
Hvy)†, or 15 (Heavy) minutes of wash time, depend-
ing on whether your load is moderately or heavily
soiled. For lightly soiled cotton and linen fabrics,
use the 6-minute Light setting.
The Ultimate Care (Hand Washables) cycle features
a series of brief, extra low-speed agitations
(7 seconds) and short soaks (12 seconds) to gently
clean special-care items. Low spin speeds minimize
wrinkling. Use 6 minutes of wash time to clean lightly
soiled hand washables.
Super Wash – Select the 18-minute Super Wash
feature to wash heavily soiled loads that need
maximum soil removal. Use two times the amount
of recommended detergent for this cycle.
Garments are labeled “Hand Wash” because:
The fiber or construction may be sensitive to
agitation.
•
The fabric contains sensitive dyes that may bleed.
•
Properly sort and then use your Hand Washables
cycle for gentle washing. Follow care label direc-
tions for drying. Items that may shrink should be
dried flat. Block these items by gently stretching to
original measurements. Woolens tend to shrink
more the first time they are washed.
Permanent Press cycle
The Permanent Press cycle starts with high-speed
agitation and then steps down to low-speed agita-
tion for cleaning permanent press blends and
synthetic fabrics. To minimize wrinkling, this cycle
features a cool-down rinse and a low-speed final
spin. Select 3 (Extra Light)†, 6 (Light) or 9 (Regular)
minutes to clean very light to moderately soiled
loads.
If items appear to be floating due to trapped air,
•
stop the washer by pushing in the Cycle Control
knob. Push items down into the water. Restart the
washer.
Extra Delicate cycle
The Extra Delicate cycle features an extra low-
speed agitation for gentle soil removal from
delicate items and washable knits. Low spin
speeds minimize wrinkling. Select 3 (Light)† or 6
(Regular) minutes to clean light to moderately
soiled loads.
†On some models
8
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OPERATING YOUR WASHER
CYCLE DESCRIPTIONS
(Model LSR8300)
Normal cycle
Ultimate Care* cycle
(Hand Washables)
The Normal cycle features extended high-speed
agitation followed by a brief period of low-speed
agitation for cleaning cottons and linens. High spin
speeds shorten drying times. Select 9 (Light),
12 (Regular/Heavy), or 15 (Extra Heavy) minutes of
wash time, depending on whether your load is
moderately or heavily soiled. For lightly soiled cotton
and linen fabrics, use the 6-minute setting.
The Ultimate Care (Hand Washables) cycle features
a series of brief, extra low-speed agitations
(7 seconds) and short soaks (12 seconds) to gently
clean special-care items. Low spin speeds minimize
wrinkling. Use 6 minutes of wash time to clean lightly
soiled hand washables.
Garments are labeled “Hand Wash” because:
The fiber or construction may be sensitive to
agitation.
•
Heavy cycle
Super Wash – Select the 15-minute Super Wash
feature to wash heavily soiled loads that need
maximum soil removal. Use two times the amount of
recommended detergent for this cycle.
The fabric contains sensitive dyes that may bleed.
•
Properly sort and then use your Hand Washables
cycle for gentle washing. Follow care label direc-
tions for drying. Items that may shrink should be
dried flat. Block these items by gently stretching to
original measurements. Woolens tend to shrink
more the first time they are washed.
Permanent Press cycle
The Permanent Press cycle starts with high-speed
agitation and then steps down to low-speed agitation
for cleaning permanent press blends and synthetic
fabrics. To minimize wrinkling, this cycle features a
cool-down rinse and a low-speed final spin.
If items appear to be floating due to trapped air,
•
stop the washer by pushing in the Cycle Control
knob. Push items down into the water. Restart the
washer.
Delicate cycle
The Delicate cycle features an extra low-speed
agitation and then steps to a series of brief, extra
low-speed agitations (7 seconds) and short soaks
(12 seconds) for gentle soil removal from delicate
items and washable knits. Low spin speeds minimize
wrinkling. Select this 9-minute cycle to clean light
to moderately soiled loads.
9
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OPERATING YOUR WASHER
RINSE/DRAIN AND SPIN
Rinse and Spin feature
Drain and Spin feature
When using extra detergent for heavily soiled
clothes, or washing special-care items, you may
find an extra rinse and spin is needed.
A drain and spin may help shorten drying times for
some heavy fabrics or special-care items by remov-
ing excess water.
For an additional rinse and spin, push in the
For a drain and spin, push in the Cycle Control
•
•
Cycle Control knob and turn it clockwise to any
of the Rinse settings. The washer fills to the
selected load size, agitates, drains, and spins.
knob and turn it clockwise to any of the Spin
settings. Then pull out the Cycle Control knob.
The washer drains, then spins.
NOTE: An Extra Rinse option is also available. See
“Using your washer” earlier in this section.
*
MAGIC CLEAN LINT FILTER
Your washer has a self-cleaning lint filter at the
bottom of the basket. Wash and rinse water flow
over the filter during agitation, separating the lint
from the water. The lint spins out of the system
during the spin part of the cycle.
Basket
interior
If your washer drains into a tub, remove any lint
collected in the tub or strainer.
MAGIC CLEAN
lint filter
UNDERSTANDING NORMAL WASHER SOUNDS
Your new washer may make sounds your old one
didn’t. Because the sounds may be unfamiliar, you
may be concerned about them. Don’t be; most of
them are normal.
The following describes some of the sounds you
may hear and what causes them.
During drain
If water is drained quickly from your washer (depend-
ing on your installation), you may hear air being
pulled through the pump during the end of draining.
After drain and before spin
When the cycle changes from draining to spinning,
you may hear gears engaging.
During washing
When you select a small load size setting, your
washer has a lower water level. This may cause a
clicking sound from the upper part of the agitator.
10
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OPERATING YOUR WASHER
UNDERSTANDING WHAT HAPPENS IN EACH CYCLE
When the Cycle Control knob is set to a number
and pulled out, the washer fills (to the selected load
size) before agitation and timing start. The washer
begins agitating immediately after filling; agitation
occurs with the washer lid up or down.
After agitation starts, the Cycle Control knob turns
clockwise until it points to an Off area and the
cycle ends.
NOTE: The washer pauses briefly throughout
each cycle. These pauses are normal for washer
operation.
During agitation, the XTRA ROLLACTION* agitator
creates a continuous
rollover action that pro-
vides a thorough cleaning
of the wash load.
Sequence of cycles
WASH
RINSE
Fill
▼
Fill
▼
Wash selected time
▼
Rinse
▼
Drain†
No agitation
▼
Drain-No agitation
▼
Spin-Spray rinse
▼
Spin
▼
Spin
▼
† The Permanent Press cycle partially drains, fills, agitates
briefly, and drains.
Off
11
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CARING FOR YOUR WASHER
Proper care of your washer can extend its life. This section explains how to care for your washer
properly and safely.
CLEANING YOUR WASHER
Cleaning the exterior
Cleaning the interior
Use a soft, damp cloth or sponge to wipe up any
spills such as detergent or bleach.
Clean your washer interior by mixing 1 cup (250 mL)
of chlorine bleach and 2 cups (500 mL) of detergent.
Pour this into your washer and run it through a com-
plete cycle using hot water. Repeat this process if
necessary.
Occasionally wipe the outside of
your washer to keep it looking new.
NOTE: Remove any hard water deposits using
only cleaners labeled as washer safe.
Cleaning the liquid fabric softener dispenser
Flush dispenser periodically with warm water, as
shown. Remove the dispenser by grasping the top
of the dispenser with both hands and squeezing
and pushing upwards with thumbs. Clean the
dispenser by rinsing it under a water faucet.
Replace it after cleaning.
NOTE: Do not wash clothes with this dispenser
removed. Do not add detergent or bleach to this
dispenser; it is for liquid fabric softener use only.
WINTER STORAGE, MOVING, VACATION CARE
To use washer again:
Install and store your washer where it will not freeze.
Because some water may stay in the hoses, freez-
ing can damage your washer. If storing or moving
your washer during freezing weather, winterize it.
1. Flush water pipes and hoses.
2. Reconnect water inlet hoses.
3. Turn on both water faucets.
4. Plug in washer or reconnect power.
To winterize washer:
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
5. Run the washer through a complete cycle with
1 cup (250 mL) of detergent to clean out antifreeze.
3. Put 1 quart (1 L) of R.V.-type antifreeze in the
Non-use or vacation care:
basket.
Operate your washer only when you are at home. If
you will be on vacation or not using your washer for
an extended period of time, you should:
4. Run washer on a drain and spin setting (see
“Drain and spin feature” earlier in this section)
for about 30 seconds to mix the antifreeze
and water.
Unplug the power supply cord or turn off electrical
power to the washer.
•
5. Unplug washer or disconnect power.
Turn off the water supply to the washer. This helps
avoid accidental flooding (due to a water pressure
surge) while you are away.
•
INLET HOSES
Replace inlet hoses after 5 years of use to reduce
the risk of hose failure. Inspect and replace inlet
hoses if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of
replacement on the label with a permanent marker.
12
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TROUBLESHOOTING
Most laundering problems are easily solved if you understand the cause. Check the following list
for common washing problems. If you need further assistance, see the “Requesting Assistance
or Service” section.
COMMON WASHING PROBLEMS
Problem...
Cause ...
Solution...
Washer leaks
Fill hoses not tight.
Tighten hoses. See Installation
Instructions.
Reseat (reposition) washers. See
Installation Instructions.
•
•
NOTE: After
Fill hose washers not properly seated.
checking these,
check household
plumbing.
•
•
Drain hose clamp not properly installed
or is off.
Clamp drain hose.
•
•
Drain is clogged.
Unclog drain. Sink and standpipe
must be able to handle 17 gallons
(64.6 L) of water per minute.
•
•
Tub moved forward during unloading,
causing water to deflect off of tub ring.
Ensure tub is centered before
starting washer.
•
•
Unit not level, causing water to deflect
off of tub ring.
Ensure front feet are installed and
nuts are tightened. Level washer.
•
•
Fill or spray rinses are deflecting off of
load. Washer is overloaded or load is
unbalanced.
Redistribute the load, or reduce
load size.
•
•
Washer won’t
drain/spin
Drain hose is clogged.
Unclog hose. See Installation
Instructions for proper installation
of drain hose.
•
•
Close the lid.
Lower drain hose.
Lid is open.
End of drain hose more than
72 inches (190.9 cm) above floor.
•
•
•
•
Use less detergent.
Check electrical source or call
electrician. Do not use extension
cords.
Too much detergent – excessive sudsing.
Low voltage or using an extension cord.
•
•
•
•
Wet loads
Wrong cycle for load being washed.
Choose a cycle with a higher spin
speed.
•
•
Cold rinses leave loads wetter than
warm rinses. This is normal.
Cold rinses.
•
•
Washer continues
to fill/drain or
cycle stuck
Top of drain hose is lower than water
level in washer.
Raise the drain hose. It must be
higher for proper operation.
Adjust drain hose for loose yet
secure fit. See Installation
Instructions.
•
•
Drain hose fits too tightly into standpipe.
•
•
NOTE: Washer
pauses briefly
throughout each
cycle. This is normal.
Do not seal off drain hose with
tape. The hose needs an air gap.
Drain hose taped into standpipe.
•
•
Washer makes
noise
Load is unbalanced.
Washer is not level.
Redistribute load.
•
•
•
Level washer. Reset rear leveling
legs. See Installation Instructions.
•
Nuts on front feet not tight.
Tighten nuts.
•
•
•
•
Yellow shipping strap with cotter pins
not completely removed.
See Installation Instructions.
continued on next page
13
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TROUBLESHOOTING
COMMON WASHING PROBLEMS (CONT.)
Problem...
Cause...
Solution ...
Washer makes noise
(cont.)
Gears engaging after drain and
before spin.
This is normal.
•
•
Upper part of agitator clicks during wash.
This is normal.
•
•
•
•
•
•
Won’t fill/rinse/agitate
or wrong temperature
Power cord not plugged in.
Plug in power cord.
Timer dial is not lined up.
Turn timer knob to the right
slightly and pull to start.
Water inlet valve screens are plugged.
Clean screens.
•
•
Water is turned off.
Turn on water.
•
•
Hot and cold hoses are reversed.
Reverse hoses.
•
•
•
•
•
•
•
•
Inlet hose is kinked.
Straighten hoses.
Power cord not plugged in.
Plug in power cord.
Washer stops
No power at plug.
Check electrical source or call
electrician.
Fuse blown or circuit breaker open.
Replace fuse or reset circuit
breaker. If problem continues,
call electrician.
•
•
Using an extension cord.
Do not use extension cords.
•
•
•
•
Timer dial is not lined up.
Turn timer to the right slightly
and pull to start.
Timer knob not pulled out.
Set and pull out knob.
•
•
•
•
Washer at pause in Permanent Press
cycle (approximately 2 minutes).
Allow cycle to continue.
Machine is overloaded.
Wash smaller loads.
•
•
•
•
The top of the agitator moves only in one
direction.
This is normal.
Agitator operation
The top of the agitator is loose.
This is normal.
•
•
•
•
The top of the agitator is much higher
than the highest water level. This creates
a perception of the washer not being full.
This is normal.
Water level seems
too low or washer
not completely filling
Tub is pulled forward when unloading.
Push tub to center before
starting.
Washer tub is crooked
•
•
Tub moves.
This is normal.
•
•
•
•
Unit not level.
Ensure front feet are installed
and nuts tightened. Level
washer. Reset rear leveling legs.
See Installation Instructions.
14
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TROUBLESHOOTING
COMMON WASHING PROBLEMS (CONT.)
Problem...
Cause...
Solution...
Residue or lint
on load
Improper sorting.
Sort lint givers (towels, chenille) from
lint takers (corduroy, synthetics). Also
sort by color.
•
•
Overloading.
Lint can be trapped in load if over-
loaded. Wash smaller loads.
•
•
Paper or tissue in pockets.
Clean out pockets before washing.
•
•
•
•
Not enough detergent.
Use enough detergent to hold
lint in water.
Detergent not dissolving.
Use wash water warmer than 70°F
(21°C).
•
•
•
Wash water colder than 70°F (21°C).
Use wash water warmer than 70°F
(21°C).
•
Tearing
Overloading. Improper use of washer.
Loads should move freely during
wash. Wash smaller loads.
•
•
•
Improper use of chlorine bleach.
Do not pour chlorine bleach directly
on load. Wipe up bleach spills.
•
Undiluted bleach will damage fabrics.
Sharp items not removed from pockets;
fasteners not fastened.
Clean out pockets before washing.
Zip zippers before washing.
•
•
•
Items damaged before washing.
Mend rips and broken threads in
seams before washing.
•
Stains on load
Improper use of fabric softener.
Dilute fabric softener and add to rinse
portion of cycle only. Do not drip
fabric softener on clothes.
•
•
Iron (rust) in water.
Install an iron filter.
•
•
•
•
Not enough detergent used, causing soil
to be redeposited.
Use enough detergent to remove soil
and hold it in suspension.
Dye transfer due to not sorting loads
properly.
Sort dark clothing from whites and
lights.
•
•
•
Dye transfer due to not unloading
washer promptly.
Unload the washer as soon as it
stops.
•
Load is wrinkled
Not removing load promptly.
Unload the washer as soon as it
stops.
•
•
•
Wrong cycle for fabrics being washed.
Use the Permanent Press cycle or
another cycle with low spin speeds to
reduce wrinkling.
•
Overloading.
Loads should move freely during
wash. Wash smaller loads.
•
•
•
•
Wash water not warm enough to relax
wrinkles. Using warm rinses.
If safe for fabric, use warm or hot
wash water. Use cold rinse water.
•
Hoses reversed.
Reverse hoses.
•
continued on next page
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TROUBLESHOOTING
COMMON WASHING PROBLEMS (CONT.)
Problem...
Cause...
Solution...
Load is tangled/
twisted
Overloading.
Loads should move freely during
wash. Wash smaller loads.
•
•
Clothes wrapped around agitator.
Do not wrap items around agitator.
•
•
•
•
•
•
Clogged dispensers
or bleach leaking
Not diluting softener.
Dilute fabric softener in the dispenser.
Use of color-safe bleach in chlorine
bleach dispenser.
Add powder or liquid color-safe
bleach directly to the basket. Do not
use chlorine bleach dispenser for
color-safe bleach.
Improper use of chlorine bleach.
Always measure bleach before adding
to the dispenser. Carefully pour into
the dispenser. Wipe up bleach spills.
•
•
Gray whites,
dingy colors
Dye transfer.
Sort dark clothes from whites and
lights.
•
•
Wash temperature too low.
Use hot or warm washes if safe for
•
•
fabric. Hot water should be at least
130°F (54°C) to clean heavy or
greasy soils.
Not enough detergent.
Use more detergent for washing
heavy soils in cold or hard water.
•
•
Hard water.
Use more detergent when washing
in hard water.
•
•
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REQUESTING ASSISTANCE OR SERVICE
To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you
the cost of a service call. If you still need help, follow the instructions below.
IF YOU NEED ASSISTANCE OR SERVICE IN THE U.S.A.
Call the Whirlpool Consumer Assistance Center
toll free at 1-800-253-1301. Our
consultants are available to
assist you.
Accessory and repair parts sales
•
•
Specialized customer assistance (Spanish speak-
ing, hearing impaired, limited vision, etc.)
Referrals to local dealers, service companies, and
repair parts distributors.
•
When calling:
Please know the purchase date, and
the complete model and serial number of your
appliance (see “A Note to You” ). This information
will help us better respond to your request.
Whirlpool service technicians are trained to fulfill
the product warranty and provide after-warranty
service, anywhere in the United States.
To locate the authorized Whirlpool service company
in your area, you can also look in your telephone
directory Yellow Pages.
Our consultants provide assistance with:
Features and specifications on our full line
of appliances
•
Installation information
•
•
Use and maintenance procedures
IF YOU NEED REPLACEMENT PARTS
If you need to order replacement parts, we recom-
mend that you only use FSP* factory authorized
parts. FSP replacement parts will fit right and work
right, because they are made to the same exacting
specifications used to build every new
To locate FSP replacement parts in your area, call
our Consumer Assistance Center telephone number
or your nearest authorized service center.
WHIRLPOOL* appliance.
FOR FURTHER ASSISTANCE
If you need further assistance, you can write to
Whirlpool with any questions or concerns at:
Gearcase assembly
covered by your
warranty.
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
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REQUESTING ASSISTANCE OR SERVICE
IF YOU NEED ASSISTANCE OR SERVICE IN CANADA
2. If you need service†...
1. If the problem is not due to one of the
items listed in “Troubleshooting”†...
Contact your nearest Inglis Limited Appliance Service
branch or authorized servicing outlet to service your
appliance. (See list below.)
Contact the dealer from whom you purchased your
appliance, or call the Inglis Limited
Consumer Assistance Centre
† When asking for assistance or service, please
provide a detailed description of the problem,
your appliance’s complete model and serial
numbers, and the purchase date. (See the
“A Note to You” section.) This information
will help us respond properly to your request.
toll free, 8:30 a.m. – 6 p.m. (EST),
at 1-800-461-5681.
Inglis Limited Appliance Service – Consumer Services
Direct service branches:
BRITISH COLUMBIA
ALBERTA
1-800-665-6788
1-800-661-6291
ONTARIO
(except 807 area code)
Ottawa area
Outside the Ottawa area
1-800-267-3456
1-800-807-6777
MANITOBA, SASKATCHEWAN
and 807 area code in ONTARIO
1-800-665-1683
QUEBEC
Montreal (except South Shore)
South Shore Montreal
Quebec City
1-800-361-3032
1-800-361-0950
1-800-463-1523
1-800-567-6966
Sherbrooke
ATLANTIC PROVINCES
1-800-565-1598
FOR FURTHER ASSISTANCE
If you need further assistance, you can write to
Inglis Limited with any questions or concerns at:
Please include a daytime phone number in your
correspondence.
Consumer Relations Department
Inglis Limited
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
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INDEX
This index is alphabetical. Look for the word or phrase you are interested in, then look for the
page number.
TOPIC
PAGE TOPIC
PAGE
ASSISTANCE ....................................................... 17-18 PARTS/FEATURES ......................................................4
CLEANING
RINSE/DRAIN AND SPIN ...........................................10
SAFETY ........................................................................3
Exterior ...................................................................12
Interior ....................................................................12
Liquid fabric softener dispenser .............................12 SERVICE .............................................................. 17-18
CYCLES ........................................................... 8-10, 11 SOUNDS ....................................................................10
CYCLE SIGNAL ...........................................................6 STORAGE .................................................................. 12
DISPENSERS
Liquid chlorine bleach .............................................. 5
Liquid fabric softener ...............................................6
TROUBLESHOOTING .......................................... 13-16
WARRANTY ...............................................................20
WASHER OPERATION
EXTRA RINSE .............................................................. 6
FEATURES/PARTS ......................................................4
INLET HOSES ............................................................ 12
LINT FILTER ...............................................................10
LOADING .....................................................................7
OPERATING ........................................................... 5-11
Selecting a cycle and time ................................. 7-10
Selecting a load size ................................................ 6
Selecting a temperature ...........................................6
Stopping/restarting ..................................................7
Using the dispensers............................................ 5, 6
Using your washer................................................ 5-7
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*
WHIRLPOOL
AUTOMATIC WASHER WARRANTY
(U.S.A. AND CANADA)
LENGTH OF WARRANTY
WHIRLPOOL WILL PAY FOR
FSP* replacement parts and repair labor to correct defects in materials or
workmanship. Service must be provided by an authorized Whirlpool
service company.
FULL ONE-YEAR
WARRANTY
FROM DATE OF PURCHASE
FSP replacement parts for any part of gearcase assembly if defective in
materials or workmanship. The gearcase assembly is shown in the
“Requesting Assistance or Service” section of this book.
LIMITED FIVE-YEAR
WARRANTY
FROM DATE OF PURCHASE
FSP replacement parts for any top and lid rust.
LIMITED TEN-YEAR
WARRANTY
FROM DATE OF PURCHASE
FSP replacement parts for outer tub should it crack, or fail to contain
water, due to defective materials or workmanship.
WHIRLPOOL WILL NOT PAY FOR
A. Service calls to:
1. Correct the installation of your washer.
2. Instruct you how to use your washer.
3. Replace house fuses or correct house wiring or plumbing.
B. Repairs when your washer is used in other than normal, single-family household use.
C. Pickup and delivery. Your washer is designed to be repaired in the home.
D. Damage to your washer caused by accident, misuse, fire, flood, acts of God, or use of products not
approved by Whirpool.
E. Any labor costs during the limited warranties.
F. Replacement parts or repair labor costs for units operated outside the United States and Canada.
G. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
1/98
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so
this exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state or province to province.
Outside the United States and Canada, a different warranty may apply. For details, please contact your
authorized Whirlpool dealer.
If you need assistance or service, first see the “Troubleshooting” section of this book. After checking “Trouble-
shooting,” additional help can be found by checking the “Requesting Assistance or Service” section. In the
U.S.A., call our Consumer Assistance Center at 1-800-253-1301.
For information in Canada:
Please contact your authorized Whirlpool dealer or call the Consumer Assistance Centre at 1-800-461-5681
(toll free) between 8:30 a.m. and 6 p.m. EST from anywhere in Canada.
For assistance or service in Canada:
If you need assistance or service in Canada, first see the “Troubleshooting” section of this book. After checking
“Troubleshooting,” additional help can be found by checking the “Requesting Assistance or Service” section.
3950310
1/98
Printed in U.S.A.
© 1998 Whirlpool Corporation
Registered trademark of Whirlpool, U.S.A., Inglis Limited licensee in Canada
*
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