Vulcan Hart Electric Steamer C24GA6 ML 136021 C24GA10 ML 136022 User Manual

SERVICE MANUAL  
C24GA SERIES  
CONVECTION  
STEAMERS  
MODELS  
C24GA6  
ML-136021  
ML-136022  
C24GA10  
- NOTICE -  
This manual is prepared for the use of trained Vulcan Service  
Technicians and should not be used by those not properly  
qualified. If you have attended a Vulcan Service School for this  
product, you may be qualified to perform all the procedures  
described in this manual.  
This manual is not intended to be all encompassing. If you have  
not attended a Vulcan Service School for this product, you should  
read, in its entirety, the repair procedure you wish to perform to  
determine if you have the necessary tools, instruments and skills  
required to perform the procedure. Procedures for which you do  
not have the necessary tools, instruments and skills should be  
performed by a trained Vulcan Service Technician.  
Reproduction or other use of this Manual, without the express  
written consent of Vulcan, is prohibited.  
For additional information on Vulcan-Hart or to locate an authorized parts and  
3600 NORTH POINT BLVD.  
VULCAN-HART  
BALTIMORE, MD 21222  
DIVISION OF ITW FOOD EQUIPMENT GROUP, LLC  
WWW.VULCANHART.COM  
F35425(February2006)  
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C24GA SERIES CONVECTION STEAMERS  
ELECTRICALOPERATION .................................................................................................................................... 22  
Water Level Controls ...................................................................................................................................... 22  
Low Level Cut-Off & Differential Control.................................................................................................... 22  
Sequence of Operation ................................................................................................................................... 22  
Initial Fill and Preheat Conditions ............................................................................................................ 22  
Schematics .................................................................................................................................................... 25  
Component Location Cabinet Base Generator ................................................................................................ 28  
Component Function Cabinet Base Generator ................................................................................................ 29  
Component Location Cooking Compartment ................................................................................................... 31  
Component Function Cooking Compartment ................................................................................................... 32  
General ................................................................................................................................................... 32  
TROUBLESHOOTING ............................................................................................................................................ 33  
General ................................................................................................................................................... 33  
Water Not Being Supplied to Generator................................................................................................... 33  
Pilot Or Main Burner Will Not Light.......................................................................................................... 33  
Drain Solenoid Valve Does Not Drain ....................................................................................................... 33  
WaterAccumulating in Compartment ...................................................................................................... 33  
Cooking Cycle Cannot beActivated ......................................................................................................... 33  
SteamerAchieves Pressure Slower Than Normal .................................................................................... 33  
Troubleshooting Sequence Of Operation ......................................................................................................... 34  
TROUBLESHOOTING CHART................................................................................................................................ 35  
CONDENSED SPARE PARTS LIST ....................................................................................................................... 38  
©VULCAN 2005  
Page 3 of 40  
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C24GA SERIES CONVECTION STEAMERS - GENERAL  
GENERAL  
INTRODUCTION  
TOOLS  
Procedures in this manual will apply to all models  
unless specified. Pictures and illustrations can be of  
any model unless the picture or illustration needs to  
be model specific.  
Standard  
Standard set of hand tools.  
VOM with A.C. current tester (Any quality VOM  
with a sensitivity of at lease 20,000 ohms per volt  
can be used.)  
INSTALLATION  
Special  
Refer to the Installation and Operation Manual for  
detailed installation instructions on steamers.  
Gas leak detection equipment.  
Gas Manometer.  
OPERATION  
Loctite 271  
Refer to the Installation and Operation Manual for  
specific operating instructions.  
Screwdriver, 1/8 X 4 cabinet tip  
CLEANING  
Refer to the Installation and Operation Manual for  
specific cleaning instructions.  
SPECIFICATIONS  
Gas Line Pressures  
Operating Pressure  
Natural - Recommended 2.5” W.C.  
Propane - Recommended 10.0” W.C.  
Incoming Pressure  
Natural - Recommended 7.0” W.C. min.  
Propane - Recommended 11.0” W.C. min.  
Burner Air Pressure  
0.4” W.C.  
Electrical  
Voltage: 120/60/1  
Amps: 2.5 Amps  
Frequency: 50/60 Hz  
Water Supply  
Supply pressure: 20-60 psig  
Hardness*: Less than 3 grains  
Silica: Less than 13 ppm  
Total Chloride: Less than 4.0 ppm  
pH Range: 7 to 8  
Undissolved Solids: Less than 5 microns  
(*17.1 ppm = 1 grain of hardness)  
F35425 (February 2006)  
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C24GASERIES CONVECTION STEAMERS - REMOVALAND REPLACEMENT OF PARTS  
REMOVAL AND REPLACEMENT OF PARTS  
Cooking Compartment Left Side Panel  
COVERS AND PANELS  
1. Remove the screws then remove the left side  
WARNING: DISCONNECT THE  
ELECTRICAL POWER TO THE  
MACHINE AND FOLLOW LOCKOUT /  
TAGOUT PROCEDURES.  
panel from the compartment.  
Cooking Compartment Right Side Panel  
1. Remove the screws then remove the right side  
panel from the compartment.  
Cabinet Base Right Side Panel  
1. Remove the screws then remove the right side  
panel from the cabinet base.  
Cooking Compartment Flue Wrap  
1. Remove left and right side panels from  
compartment. Remove screws that secure flue  
wrap.  
Page 5 of 40  
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C24GASERIES CONVECTION STEAMERS - REMOVALAND REPLACEMENT OF PARTS  
Cabinet Base Left Side Panel  
Cabinet Base Rear Panel  
1. Remove the screws then remove the left side  
panel from the cabinet base.  
1. Remove the screws then remove the rear panel  
from the cabinet base.  
Cabinet Base Front Panel  
COOKING COMPARTMENT  
DOOR  
1. Remove the screws then remove the front panel  
from the cabinet base.  
Door Assembly  
1. Remove compartment left side panel as outlined  
under COVERSAND PANELS.  
2. Remove nuts from top door support bracket.  
3. Open the door and lift from bottom hinge.  
4. Reverse the procedure to install and check for  
proper operation.  
F35425 (February 2006)  
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C24GASERIES CONVECTION STEAMERS - REMOVALAND REPLACEMENT OF PARTS  
Door Gasket  
1. Open the door.  
2. Remove screws from the gasket guard and  
gasket plate.  
3. Remove the gasket guard and the gasket plate.  
4. Remove the plate, nuts, washers and spacers  
from the handle screws and remove the door  
handle from the door.  
4. Position the new gasket on the gasket plate.  
5. Reverse the procedure to install.  
6. Adjust the door as outlined under SERVICE  
PROCEDURESANDADJUSTMENTS.  
Damage to the gasket sealing surface, such as nicks  
or cuts, will cause steam leakage.  
Door Handle  
1. Open the door.  
2. Remove screws from the top and bottom of the  
door.  
3. Pull the outer door panel out from the door  
housing.  
5. Reverse procedure to install. When installing the  
spacers, the smaller diameter fits into the slot in  
the door and the latch. Use Loctite 271 to secure  
fasteners.  
Page 7 of 40  
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C24GASERIES CONVECTION STEAMERS - REMOVALAND REPLACEMENT OF PARTS  
Door Latch Assembly  
COMPARTMENT CONTROLS  
1. Open the door.  
WARNING: DISCONNECT THE  
ELECTRICAL POWER TO THE  
MACHINE AND FOLLOW LOCKOUT /  
TAGOUT PROCEDURES.  
2. Remove screws from the top and bottom of the  
door.  
3. Pull the outer door panel out from the door  
housing.  
1. Remove compartment right side cover as  
outlined under COVERSAND PANELS.  
2. Remove the component being replaced.  
3. Reverse the procedure to install the replacement  
component, then check steamer for proper  
operation.  
4. Remove the pins and retaining rings.  
5. Remove the latch assembly from the door.  
6. Reverse procedure to install. Use Loctite 271 to  
secure fasteners.  
F35425 (February 2006)  
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C24GASERIES CONVECTION STEAMERS - REMOVALAND REPLACEMENT OF PARTS  
Gas combination control valves are not serviceable  
MAIN BURNER  
and should not be disassembled. Once the problem  
has been isolated to this control, replace it. Do not  
attempt to repair the assembly.  
WARNING: DISCONNECT THE  
ELECTRICAL POWER TO THE  
MACHINE AND FOLLOW LOCKOUT /  
TAGOUT PROCEDURES.  
1. Remove the front and right side panels as  
outlined under COVERSAND PANELS.  
2. Remove main burner as outlined in MAIN  
BURNER.  
1. Remove front and side covers as outlined under  
COVERSAND PANELS.  
3. Disconnect electrical supply wires running to the  
gas combination control valve.  
2. Disconnect the gas line at gas combination  
control valve.  
3. Disconnect wires to burner assembly.  
4. Remove the nuts securing burner to tank.  
5. Drop blower end of burner assembly slightly  
down to clear control box and push all interfering  
wires out of the way so that burner can be pulled  
out of tank.  
4. Disconnect the pilot gas supply tube from the  
control and pipe connections on each side of the  
gas combination control valve.  
6. Reverse procedure to install burner assembly.  
5. Reverse procedure to install and check unit for  
proper operation.  
GAS COMBINATION  
CONTROL VALVE  
GENERATOR ASSEMBLY  
WARNING: DISCONNECT THE  
ELECTRICAL POWER TO THE  
MACHINE AND FOLLOW LOCKOUT /  
TAGOUT PROCEDURES.  
WARNING: DISCONNECT THE  
ELECTRICAL POWER TO THE  
MACHINE AND FOLLOW LOCKOUT /  
TAGOUT PROCEDURES.  
WARNING: SHUT OFF THE GAS SUPPLY BEFORE  
SERVICING THE UNIT.  
WARNING: SHUT OFF THE GAS SUPPLY BEFORE  
WARNING: ALLGAS JOINTS DISTURBED DURING  
SERVICING MUST BE CHECKED FOR LEAKS.  
CHECK WITHASOAPAND WATER SOLUTION  
(BUBBLES). DO NOT USE AN OPEN FLAME.  
SERVICING THE UNIT.  
WARNING: ALLGAS JOINTS DISTURBED DURING  
SERVICING MUST BE CHECKED FOR LEAKS.  
CHECK WITHASOAPAND WATER SOLUTION  
(BUBBLES). DO NOT USE AN OPEN FLAME.  
A. CHECKALL JOINTS PRIORTO THE GAS  
VALVE (SOLENOID) BEFORE LIGHTING  
THE UNIT.  
A. CHECKALL JOINTS PRIORTO THE GAS  
VALVE (SOLENOID) BEFORE LIGHTING  
THE UNIT.  
B. CHECKALLJOINTS BEYOND GAS VALVE  
(SOLENOID)AFTER UNIT IS LIT.  
B. CHECKALLJOINTS BEYOND GAS VALVE  
(SOLENOID)AFTER UNIT IS LIT.  
Page 9 of 40  
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C24GASERIES CONVECTION STEAMERS - REMOVALAND REPLACEMENT OF PARTS  
1. Drain the generator and allow steamer to cool, if  
necessary.  
4. Disconnect wires to burner assembly.  
5. Disconnect wires from gas combination control  
valve.  
6. Remove the nuts securing the burner to  
generator.  
7. Drop blower end of burner assembly slightly  
down to clear control box and push all wires out  
of the way so that burner can be pulled out of  
tank.  
8. Disconnect wires from the 195°F thermostat  
mounted to the generator and operating pressure  
2. Remove rear and side panels as outlined under  
COVERSAND PANELS.  
switch.  
9. Loosen hose clamp attaching lower flexible  
water line at back panel and use a wrench to  
disconnect barb fitting from main inlet water  
connection.  
3. Disconnect gas line at gas combination control  
valve.  
10. Loosen hose clamp attaching upper flexible  
water line at back panel and use a wrench to  
disconnect barb fitting from main inlet water  
connection.  
11. Remove water line from generator. Remove  
steam hoses from steam trap and supply to  
super heater.  
12. Disconnect gas tubing from rear panel  
13. Remove steel drain tube at tank.  
14. Disconnect union between tank and drain.  
15. Loosen cable clamp screws securing electrical  
cable at rear panel so that cable is free to move.  
16. Remove screws to free super heater and lift  
super heater off flue pipe.  
F35425 (February 2006)  
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C24GASERIES CONVECTION STEAMERS - REMOVALAND REPLACEMENT OF PARTS  
19. Move any interfering components out of the way,  
then push generator slightly forward to disengage  
feet and remove generator from rear of cabinet.  
20. Reverse procedure to install generator.  
FILL AND COLD WATER  
SOLENOID VALVES  
WARNING: DISCONNECT THE  
ELECTRICAL POWER TO THE  
MACHINE AND FOLLOW LOCKOUT /  
TAGOUT PROCEDURES.  
1. Turn off the water supply to the steamer.  
2. Remove front and side covers as outlined under  
COVERSAND PANELS.  
16. Rotate pressure relief valve coupling to allow  
pressure relief valve to be rotated about 90° so  
that valve is below generator top level.  
17. Remove pressure switch from generator.  
18. Remove bolts attaching front of generator to  
frame.  
3. Pull the quick connect power leads off the  
solenoid valve being serviced.  
Page 11 of 40  
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C24GASERIES CONVECTION STEAMERS - REMOVALAND REPLACEMENT OF PARTS  
4. Disconnect the water lines for the solenoid valve  
being serviced and remove the solenoid valve  
from the unit.  
5. Reverse procedure to install solenoid valve.  
PILOT/SPARK PROBE  
FLAME SENSOR  
1. Removemainburnerassemblyasoutlinedunder  
MAINBURNERin REMOVALANDREPLACEMENT  
OF PARTS.  
2. Remove the pilot assembly by disconnecting  
gas tube to the pilot burner and remove screws  
holding pilot assembly.  
3. Replace the malfunctioning flame sensor or pilot  
assembly.  
4. Reverse procedure to install a new flame sensor  
or pilot assembly.  
5. Check for proper operation.  
F35425 (February 2006)  
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C24GASERIES CONVECTION STEAMERS - SERVICE PROCEDURESANDADJUSTMENTS  
SERVICE PROCEDURES AND ADJUSTMENTS  
WARNING: CERTAIN PROCEDURES IN THIS SECTION REQUIRE ELECTRICAL TEST OR MEASURE-  
MENTS WHILE POWER IS APPLIED TO THE MACHINE. EXERCISE EXTREME CAUTION AT ALL TIMES.  
IF TEST POINTS ARE NOT EASILY ACCESSIBLE, DISCONNECT POWER AND FOLLOW LOCKOUT /  
TAGOUT PROCEDURES, ATTACH TEST EQUIPMENT AND REAPPLY POWER TO TEST.  
BLOWER AIR PRESSURE  
ADJUSTMENT  
AIR PRESSURE SWITCH  
ADJUSTMENT  
Adjust the blower air pressure at the gas combination  
manifold pressure tap. Turn the gas valve off. Remove  
pipe plug from pressure tap on the outlet side of the  
gas combination valve and install a gas manometer.  
The air pressure should be 0.35"W.C. (0.09 kPa) to  
0.4"W.C. (1 kPa). If the reading is not correct adjust  
blower speed control adjustment screw clockwise to  
increase and counter-clockwise to decrease.  
Blower air pressure adjustment must be performed  
before proceeding with this procedure.  
The air pressure switch senses the pressure level  
produced by the blower for combustion. When the  
pressure is sufficient, the switch closes and supplies  
power to the ignition control module. The gas ignition  
sequence starts to light the gas pilot and then main  
burner. If gas pilot is not lighting (valve not energized),  
the ignition control module may not be receiving  
power, assuming the minimum water level is satisfied.  
Check the air pressure switch operation then adjust if  
necessary as outlined in the procedure below.  
1. Turn the power switch off.  
2. Remove the front panel from the cabinet base.  
A. Inspect the air intake to the blower for  
debris build up and clogging.  
1) If debris is found, clean it away from  
the air intake.  
B. Turn the power switch on and verify main  
burner ignition.  
1) If burner ignites no adjustment to the  
pressure switch setting is necessary.  
2) If burner does not ignite, proceed to  
step 3.  
3. Turn the main gas valve to off.  
4. Adjust the air pressure switch setting as follows:  
A. Turn the adjustment screw fully clockwise  
to the highest setting.  
B. Slowly turn the adjustment screw counter-  
clockwise until main gas valve energizes  
then add 1/2 turn to the adjustment.  
Page 13 of 40  
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C24GASERIES CONVECTION STEAMERS - SERVICE PROCEDURESANDADJUSTMENTS  
The screw head should not extend out past  
PILOT BURNER ADJUSTMENT  
the screw housing.  
1. Shut the gas off at combination gas valve.  
1) If gas valve energizes, proceed to  
step 5.  
2. Remove cover from manifold pressure tap.  
3. Install a barb fitting and connect manometer.  
4. Turn on the steamer, let generator fill.  
2) If gas valve does not energize, check  
the following:  
a. Remove the lead wires from the  
switch and verify with a meter that  
the switch contacts are closing  
with the blower on. If necessary,  
continue to turn the adjustment  
screw several turns counter-  
clockwise to close the switch  
contacts.  
5. Verify air pressure setting is between 0.35" and  
0.4" W.C.  
6. Verify air pressure switch adjustment.  
b. If the switch contacts are not  
closing, turn the power switch off,  
remove the pressure switch from  
the manifold and check the air  
orifice for debris build up and  
clogging. If debris is found, clean  
it away from the orifice.  
c. Replace the orifice, pressure  
switch and connect the lead wires  
to the switch. Turn the power  
switch on and adjust the pressure  
switch again as outlined in steps  
4A and 4B. Verify the pilot gas  
valve is energizing.  
d. If the pilot gas valve is not  
energizing and power is available  
to the pressure switch, turn the  
power switch off. Replace with a  
new air pressure switch and  
adjust the switch as outlined from  
step 3 thru the end of this  
procedure.  
7. Turn off the steamer.  
8. Remove pilot assembly from burner.  
9. Remove cap from pilot adjustment screw.  
10. Using cabinet tip screwdriver turn pilot  
adjustment screw all the way in.  
5.  
Restart the ignition sequence by turning the power switch  
off, waiting 3 seconds, then back on.  
11. Back out pilot adjustment screw 1 (one) turn  
counter clockwise.  
A. Listen or use a meter for gas pilot ignition  
to verify operation.  
12. Remove the wire from main valve (wire # 35).  
13. Turn on the steamer, let generator fill.  
14. Turn on combination gas valve.  
1) If gas pilot ignition is successful, listen  
for main gas burner ignition to verify  
operation.  
15. Observe pilot flame; adjust pilot flame length  
using pilot adjustment screw. Set flame to  
approx. 2" long (Pilot flame should be a nice blue  
flame; with slight touch of yellow permissible at  
tip.)  
B. Verify the pilot and main burner both ignite  
in succession.  
1) Restart the ignition sequence by  
rapidly turning the power switch off  
then back on. A rapid switching is  
needed to keep the generator from  
starting automatic blowdown.  
C. Listen for main gas burner ignition to verify  
operation.  
F35425 (February 2006)  
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C24GASERIES CONVECTION STEAMERS - SERVICE PROCEDURESANDADJUSTMENTS  
2. Turn the power on and let the generator come up  
to pressure.  
3. After the ready light comes on, turn one of the  
cooking compartment timers on to exhaust  
steam from the generator.  
16. Turn off the machine.  
17. Re-install pilot, reconnect wire # 35.  
18. Turn on the machine, let generator fill  
19. Observe proper functioning of gas burner.  
Operating Pressure Switch  
1. Remove the cabinet base front panel as outlined  
under COVERSAND PANELS. Pressure switch  
is located behind control box.  
4. Observe generator pressure gauge reading for  
several cycles and verify that the burner is  
cycling off at 3.5 to 4 psi.  
Page 15 of 40  
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C24GASERIES CONVECTION STEAMERS - SERVICE PROCEDURESANDADJUSTMENTS  
Thumb Wheel Adjustment  
Inlet Water/Steam Strainer  
The thumb wheel directly below the microswitch  
changes both the cut-out (off) and the cut-in (on)  
points of the operating Pressure Switch.  
Turn the thumb wheel to obtain the proper cut-out (off)  
setting. Turning thumb wheel clockwise increases the  
pressure. The cut-out (off) off setting should be 3.5 to  
4 psi.  
1. Unscrew the cap from the body.  
2. Remove the screen and any foreign particles  
trapped in the opening.  
3. Rinse the screen thoroughly to remove  
accumulated debris and replace the screen in  
the valve body. If the screen cannot be  
thoroughly cleaned, replace it with a new one.  
4. Reinstall the cap.  
F35425 (February 2006)  
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C24GASERIES CONVECTION STEAMERS - SERVICE PROCEDURESANDADJUSTMENTS  
Spark Ignition Control Test  
AUTOMATIC IGNITION SYSTEMS  
The ignition control module and ignition control  
When the main power switch is turned on and the  
module transformer are located in the electronics  
water level is above LLCO, the ignition control module  
enclosure behind the generator base front cover.  
is energized with 24 volts between terminals five and  
six. High voltage is sent from terminal nine to the  
spark electrode and an output of 24 volts is sent from  
terminals two and three to the pilot coil in the combi-  
nation valve, allowing gas to flow to the pilot. The  
sparking will continue for 90 seconds or until the  
flame sensor has confirmed that an adequate pilot  
flame is present.  
Once the pilot flame is confirmed, a 24 volt output  
from terminal one will be sent to the gas combination  
control valve.  
TERMINAL  
NO.  
DESCRIPTION  
1
Voltage (24 VAC) will be present on MV  
terminal #1 with the pilot sensing  
electrode sensing an adequate pilot  
flame. This output will remain present  
as long as the pilot flame remains  
adequate.  
1. Check for earth ground.  
2
3
Common MV/PV.  
The Pilot Voltage (24 VAC) will be  
present on terminal #3 at the instant  
an input voltage is supplied to the  
module. This voltage will remain  
present on terminal #3 providing an  
adequate pilot flame is established  
within 90 seconds. In the event that an  
adequate pilot flame is not established  
within 90 seconds this output voltage  
will drop out.  
4
5
6
8
9
Ground (burner).  
Ground (24 VAC Neutral).  
24 VAC Input.  
Flame Sensor.  
High Voltage to spark electrode.  
2. Check to ensure that all electrical terminal  
connections on the ignition control module and  
the igniter are clean and tight.  
3. Verify that the ignition control module and the  
igniter have good ground wire connections. The  
igniter mounting bracket should have good metal  
to metal contact to its mounting surface.  
4. Turn the main power switch on. Make sure LLCO  
light is on.  
5. Check for 24VAC output on the ignition control  
module transformer.  
Page 17 of 40  
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C24GASERIES CONVECTION STEAMERS - SERVICE PROCEDURESANDADJUSTMENTS  
A. If 24VAC is present, then replace ignition  
MANIFOLD PRESSURE  
control module and retest. It may take up to  
3 seconds for the module to reset if main  
power is turned off then back on.  
ADJUSTMENT  
WARNING: DISCONNECT THE  
ELECTRICAL POWER TO THE  
MACHINE AND FOLLOW LOCKOUT /  
TAGOUT PROCEDURES.  
B. If 24VAC is not present, then ensure that  
transformer is receiving 120VAC input. If  
ignition control module transformer is  
receiving proper voltage, then replace  
ignition control module transformer and  
retest.  
WARNING: SHUT OFF THE GAS SUPPLY BEFORE  
SERVICING THE UNIT.  
IGNITION TEST  
WARNING: ALLGAS JOINTS DISTURBED DURING  
SERVICING MUST BE CHECKED FOR LEAKS.  
CHECK WITHASOAPAND WATER SOLUTION  
(BUBBLES). DO NOT USE AN OPEN FLAME.  
1. The gap between the spark probe and the pilot  
burner should be approximately 1/8". If the gap  
appears to be excessive or poor sparking is  
occurring, remove the electronic ignition pilot and  
adjust gap.  
A. CHECKALL JOINTS PRIORTO THE GAS  
VALVE (SOLENOID) BEFORE LIGHTING  
THE UNIT.  
B. CHECKALLJOINTS BEYOND GAS VALVE  
(SOLENOID)AFTER UNITIS LIT.  
1. Remove front, right and left side panels from  
cabinet base as outlined under COVERSAND  
PANELS.  
2. Turn the gas combination control valve off.  
2. Inspect the ceramic flame rod insulator for  
cracks or evidence of exposure to extreme heat,  
which can permit leakage to ground. If either of  
these conditions exist, then replace the pilot  
igniter assembly.  
3. To measure the manifold pressure, remove the  
1/8" NPT plug (pressure tap) on the outlet side of  
the gas combination control valve and attach a  
manometer.  
3. Check the ignition cable for tightness or  
damaged insulation.  
4. Turn the gas supply valve and the main power  
switch on. Allow generator to fill.  
4.  
Check unit for proper operation.  
Inspect the pilot burner orifice. This should be approxi-  
mately 1/8" in diameter and free of debris.  
F35425 (February 2006)  
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C24GASERIES CONVECTION STEAMERS - SERVICE PROCEDURESANDADJUSTMENTS  
5. Verify burner air pressure is 0.35" to 0.4" W.C.  
5. Check wiring for damaged insulation (no short  
circuit).  
6. Turn the gas combination control valve on and  
wait until main burner lights.  
6. Check that all connections and terminals are  
securely fastened (no open circuits).  
7. Observe the manometer pressure reading and  
compare to the pressure chart below.  
7. Check that all connections are made according  
to compartment control wiring diagram.  
GAS PRESSURE READINGS (INCHES W.C.)  
MANIFOLD  
LINE*  
DOOR  
GASTYPE  
Natural  
RECOMMENDED MIN MAX  
Latch Adjustment  
2.5  
7.0  
5.0  
14  
14  
If the cabinet door jams and cannot be opened, do not  
force or pry the door, as damage will occur.  
Propane  
10.0  
11.0  
11.0  
First, try lifting up on the bottom of the door at the  
handle end to disengage the latch. If that does not  
work, remove the right side panel from the cooking  
compartment as outlined under COVERSAND  
PANELS.  
* If the incoming line pressure is less than the  
minimum stated, then the manifold pressure cannot  
be set correctly.  
8. Once the correct pressure has been set, turn the  
power switch and gas supply off, replace the  
adjustment screw cap and 1/8" NPT plug  
The striker that catches on the door latch is located  
behind the front face of the cooking cavity. Remove  
the nut from the striker to release it from the panel.  
(pressure tap) on the outlet side of the valve.  
COOKING COMPARTMENT  
Controls  
1. For access to compartment controls, remove the  
right side panel from the cooking compartment  
as outlined under COVERSAND PANELS.  
2. Check door switch for proper operation.  
Once the nut and washer have been removed, door  
will open freely.  
Remove any burrs on the striker that may cause the  
latch to stick. Reinstall the striker and adjust so door  
will not jam.  
3. Check cooking timer function and contact  
position. See SCHEMATICS under ELECTRICAL  
OPERATION.  
4. Check that timer motor operates when  
connected to power. If a problem is found in  
timer, replace it, do not take timer apart.  
Page 19 of 40  
F35425 (February 2006)  
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C24GASERIES CONVECTION STEAMERS - SERVICE PROCEDURESANDADJUSTMENTS  
Striker Adjustment  
Safety goggles or face shield.  
Measuring cup.  
1. Reinstall the striker with the slot pointing  
upwards and hand tighten nut only.  
1 gallon container for mixing deliming solution.  
2. Close the door to center the striker in the oval  
mounting hole.  
Petrol-Gel Lubricant or equivalent food grade  
grease for coating deliming port threads.  
3. Open the door and check the striker’s slot for  
horizontal alignment. The slot on the striker must  
be kept horizontal in order for the door latch to  
catch it properly and latch.  
NOTE: Deliming solution may cause the surface of  
aluminum measuring tools to tarnish or  
etch.  
C24GA (Automatic Drain)  
11 US GAL Capacity Steam Generator.  
NOTE: This procedure is not intended to take the  
place of a water treatment program.  
1. Turn power switch off. Wait 5 minutes for steam  
generator to completely drain and the drain valve  
to close.  
2. Turn cooking timers to off.  
3. Prepare deliming solution according to the  
instructions on the deliming material package.  
Follow all manufacturers’ instructions.  
4. Remove delime port cap on top of unit and insert  
funnel into delime port.  
4. Once the proper slot alignment has been set,  
hold the striker close to its base using an open  
end wrench, add Loctite to the threads, then  
tighten the striker nut. Be careful not to damage  
the striker slot when tightening or door may not  
latch properly. Do not over tighten as the striker  
will begin to turn and change alignment.  
5. If door does not open easily, add shims as  
necessary between striker and cabinet front.  
6. Repeat steps 2 thru 4.  
DELIMING THE GENERATOR  
WARNING: READAND FOLLOWTHE INSTRUC-  
TIONS ON THE DELIMING MATERIALPACKAGE.  
AVOID CONTACT WITH SKINAND EYES. WEAR  
PLASTIC OR RUBBER GLOVESAND SAFETY  
GOGGLES WHEN HANDLING. WASHTHOR-  
OUGHLYAFTER HANDLING. IF DELIMING SOLU-  
TION COMES IN CONTACTWITH THE SKIN OR  
EYES, RINSE THOROUGHLY WITH CLEAN WATER.  
5. Pour deliming solution into the steam generator  
slowly to avoid spillage.  
6. Remove funnel from delime port then rinse port  
with clean water.  
WARNING: THE STEAMERAND ITS PARTSARE  
HOT. USE CARE WHEN OPERATING, CLEANING  
OR SERVICING THE STEAMER. THE COOKING  
COMPARTMENT CONTAINS LIVE STEAM. STAY  
CLEAR WHEN OPENING DOOR.  
7. Lightly coat delime port threads with Petrol-Gel  
then install delime port cap. Cap must be  
installed and tightened securely at all times.  
8. Turn power switch on. When ready light comes  
on, allow steamer to remain on for 40 minutes.  
Items Required (not provided)  
9. After 20 minutes, turn cooking timers on for 1  
minute to delime the steam tubes and nozzles.  
Deliming material.  
Funnel.  
Plastic or rubber gloves.  
F35425 (February 2006)  
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C24GASERIES CONVECTION STEAMERS - SERVICE PROCEDURESANDADJUSTMENTS  
10. After 40 minutes, turn power switch off and allow  
steam generator to completely drain, 5 minutes.  
10. Observe the floor drain to ensure that live steam  
from the compartments is being cooled by cold  
water from the cold water condenser solenoid  
valve.  
11. Rinse steam generator with clean water:  
A. Turn power switch on. When ready light  
comes on, turn cooking timers on for 30  
seconds to rinse the steam tubes and  
nozzles.  
11. When the timer knobs reach 0, confirm that the  
buzzers sound, steam delivery ceases, cooking  
lights go off, and ready lights come on.  
12. To silence the buzzers, turn the timer knobs to  
off position.  
B. Turn power switch off and allow steam  
generator to completely drain.  
13. Turn the main power switch off to remove power  
from the steamer, and confirm that the red light  
goes out and generator drains.  
C. Turn cooking timers to off.  
D. Repeat steam generator rinse one time.  
12. Clean exterior and interior using a mild solution  
of soap and water. Rinse with clean water then  
dry with a soft cloth. Leave compartment doors  
open when not in use.  
PROBE INSPECTION  
It is recommended that the generator be thoroughly  
inspected for excessive scale and lime build-up on a  
quarterly basis. In hard water areas or for units heavily  
used, a shorter interval should be used. This inspec-  
tion consists of the following:  
13. The steamer is ready for operation or shutdown.  
COOKING CYCLE TEST  
Drain Plug - Remove clean-out port plug to check  
General  
for scale.  
During a cooking cycle, the gas heating system will  
cycle on and off as necessary to maintain steam  
pressure in the generator. When the steam pressure  
in the steam generator reaches 4 psi for the first time  
after machine is switched on, the steam header  
pressure relay latches on and supplies power to  
compartment controls. Ready light will illuminate  
(header pressure relay remains latched until the  
machine is switched off).  
Probe -  
A check of lime build-up on the water  
level probe assembly.  
Controls -  
A check of all generator controls,  
including the pressure switches.  
Test operation of the cooking compartment controls.  
1. With both timer knobs at the off position, open  
the compartment doors.  
2. Observe that no steam has entered the cooking  
compartments.  
3. Close the doors.  
4. Set both timer knobs at 2 minutes.  
5. Confirm that the ready lights go off, the cooking  
lights come on, and steam begins to enter the  
compartments.  
6. After one minute, open both doors.  
7. Observe that steam has ceased to enter each  
compartment, cooking lights go back to ready,  
and one minute is remaining on each cook timer.  
8. Close the doors.  
9. Confirm that steam delivery and cook timing  
resume.  
Page 21 of 40  
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C24GASERIES CONVECTION STEAMERS - ELECTRICALOPERATION  
ELECTRICAL OPERATION  
contacts open, the generator fill solenoid is de-  
energized, stopping the flow of water into the  
generator.  
WATER LEVEL CONTROLS  
Low Level Cut-Off and Differential Control  
When the water level drops below the low level (LL)  
probe, power is removed from the inverse latching  
relay, the HLrelay energizes through ILR-2, and HL  
contacts change state. The fill solenoid is energized  
through HL-3 to refill the generator and the HL LED is  
lit. The HL relay and LED will toggle on and off during  
a cooking cycle as needed.  
The steamer is equipped with three water level  
sensing probes (high, low and low level cut-off) and a  
single water level control board. The water level  
control board performs two functions:  
1. Provide low level cut-off protection to shut off the  
heat source in case the water level drops below  
the low level cut-off (LLCO) probe.  
2. Perform as a differential level control to maintain  
the water level between the low and high water  
level probes.  
The input voltage (120VAC) is applied across termi-  
nals 11 and 12 of the Water Level Control (WLC). This  
is applied to the primary of the transformer. On one  
side of the transformer secondary power is provided to  
the control by a series path through chassis ground  
(terminal 10). The other side of the transformer  
secondary (12VAC) is attached to the probe that  
directs power to the other side of the internal relays  
(LLCO, HL, and ILR). As water enters the generator, it  
becomes part of the water level control’s circuit.  
When the water level in the generator reaches a  
probe, that circuit is completed.  
The inverse latching relay (ILR) of the board is de-  
energized, leaving the ILR-1 (N.O.) and ILR-2 (N.C.).  
SEQUENCE OF OPERATION  
Refer to schematic diagrams 00855693 , 00855424  
and 00856656.  
When the main power switch is turned on, power is  
supplied to the water level control (WLC) board which  
energizes the high level (HL) relay and illuminates the  
HL relay LED. With the HL-3 contacts closed, the  
generator fill solenoid is energized and water begins  
filling the generator.  
Initial Fill and Preheat  
Conditions:  
A. Power switch off.  
B. Cold water thermostat open.  
When the water level reaches the low level cut-off  
(LLCO) probe, the LLCO relay is energized and  
illuminates the LLCO LED. With the LLCO-2 contacts  
closed the heat source is then energized. The LLCO  
relay will remain energized and its LED will stay lit  
until the water level in the generator drops below the  
LLCO probe.  
C. Drain cold water condenser solenoid  
de-energized.  
D. Timer delay output open.  
E. Normally closed solenoid de-energized.  
F. Generator connected to correct voltage  
(120VAC).  
When the water level reaches the low level (LL) probe,  
power to terminal 2 on the WLC board is present but  
no switching occurs.  
G. Generator properly grounded.  
H. Gas and water supply valve(s) on.  
After the water level reaches the high level (HL) probe,  
the inverse latching relay on the board is energized  
and locked through the low level probe (LL) and ILR-1  
contacts. With ILR-2 contacts open, this de-energizes  
the HL relay and the HL LED goes out. With the HL-3  
I.  
Main gas valve manual valve in on position.  
J. Cycling pressure switch closed.  
K. Air pressure switch open.  
F35425 (February 2006)  
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C24GASERIES CONVECTION STEAMERS - ELECTRICAL OPERATION  
1. Turn power switch on.  
1) Voltage is removed from:  
a. Air pressure switch.  
b. Blower motor.  
A. Timer de-energized.  
1) Operating voltage applied to control  
compartment after cavity relay is  
latched on.  
c. Step-down transformer which  
removesvoltage from ignition  
module.  
B. Water level control (WLC) energized.  
1) Low level (LL) relay N.C. contacts  
provide operating voltage to fast-fill  
solenoid.  
F. Voltage through the N.O. contacts of the  
pressure switch is applied to the cavity  
relay in the compartments.  
a. Fast-fill solenoid energized, water  
begins filling the generator.  
1) Voltage applied to compartment  
controls after cavity relay is energized.  
Relay remains energized until main  
power is removed.  
2) Water reaches low level probe.  
a. LL relay N.C. contacts open and  
N.O. contacts close.  
Compartment control (Units before Dec. 1, 2005)  
Refer to schematic diagrams 00855693 & 00855424.  
b. Voltage applied to normally closed  
pressure switch (opens at 4.0 psi).  
1. Compartment door closed causing door switch  
to close and READY light to illuminate.  
c. Voltage applied through HL  
contacts to hold thermostat  
(closes at 190°F).  
A. 120 VAC applied through door switch to  
timer contact 1.  
B. Timer manually set to desired time period.  
C. Voltage applied through contacts 1 and 3.  
1) Timer begins countdown.  
d. Voltage through pressure switch  
applied to blower and to normally  
open air switch (closes at  
0.4" W.C.).  
2) Steam solenoid energized allowing  
steam into compartment.  
e. Fast-fill solenoid de-energized.  
C. Air switch closes at 0.4" W.C.  
3) Cavity relay 1 energized, energizing  
the CWC solenoid.  
1) Voltage applied to step-down  
transformer primary (120 VAC).  
Transformer steps voltage down to 24  
VAC to operate ignition module.  
4) Cook Light illuminated.  
D. Timer times out.  
2) Voltage applied to PV terminal of gas  
valve and applying voltage to pilot valve  
and high voltage spark lead to ignite  
pilot.  
1) Timer contacts 1 – 3 open turning off  
steam solenoid and cook light.  
2) Timer contacts 1 – 4 close, turning on  
buzzer.  
3) Flame sensor sends signal to MV  
relay. 1 micro-amp or higher is required  
to maintain pilot.  
E. Buzzer manually shut off by rotating timer  
to off position.  
2. Power switch set to off position.  
4) MV relay contacts close and  
energizes main valve.  
A. Power removed from compartment controls  
and generator control circuit.  
5) Main burner ignites.  
B. Time delay relay energized.  
D. When temperature reaches 190°F, hold  
thermostat closes energizing the slow-fill  
solenoid to keep generator full.  
1) Delay relay starts 1000-second  
countdown.  
E. When generator pressure reaches 4 psi, the  
pressure switch N.C. contacts open, the  
N.O. contacts close.  
2) Drain solenoid energized for 1000  
seconds.  
3) Water drained from generator.  
Page 23 of 40  
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C24GASERIES CONVECTION STEAMERS - ELECTRICALOPERATION  
Compartment control (Units after Dec. 1, 2005)  
Refer to schematic diagrams 00855693 & 00856656.  
1. Compartment door closed causing door switch  
to close and Ready Light to illuminate.  
A. 120 VAC applied through door switch to  
timer contact 11 and 21.  
B. Timer manually set to desired time period.  
C. Voltage applied through contacts 11 and 13.  
1) Timer begins countdown.  
2) Voltage applied through contacts 21  
and 23.  
3) Steam solenoid energized allowing  
steam into compartment.  
4) Cavity relay 1 energized, energizing  
the CWC solenoid.  
5) Cook Light illuminated.  
D. Timer times out.  
1) Contacts 11 – 13 open and contacts  
11 and 14 close energizing the buzzer.  
2) Timer contacts 21 – 23 open turning off  
steam solenoid and COOK light.  
E. Buzzer manually shut off by rotating timer  
to off position.  
F. If timer is set to the HOLD position,  
contacts 21 – 23 remain closed keeping the  
steam solenoids energized and COOK  
lights turned on.  
2. Power switch set to off position.  
A. Power removed from compartment controls  
and generator control circuit.  
B. Time delay relay energized.  
1) Delay relay starts 1000-second  
countdown.  
2) Drain solenoid energized for 1000  
seconds.  
3) Water drained from generator.  
F35425 (February 2006)  
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C24GASERIES CONVECTION STEAMERS - ELECTRICAL OPERATION  
SCHEMATIC DIAGRAMS  
Generator Schematic Diagram  
Page 25 of 40  
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C24GASERIES CONVECTION STEAMERS - ELECTRICALOPERATION  
Schematic Diagram - Compartment Controls (Standard)  
F35425 (February 2006)  
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C24GASERIES CONVECTION STEAMERS - ELECTRICAL OPERATION  
Schematic Diagram - Compartment Controls (Constant Steam)  
Page 27 of 40  
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C24GASERIES CONVECTION STEAMERS - ELECTRICALOPERATION  
COMPONENT LOCATION  
CABINET BASE GENERATOR  
F35425 (February 2006)  
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C24GASERIES CONVECTION STEAMERS - ELECTRICAL OPERATION  
COMPONENT FUNCTION  
CABINET BASE GENERATOR  
Water Level Control and  
Level Sensing Probes...................The Water Level Control circuit board and Level Sensing ProbeAssembly  
allow water to enter the generator to fill and maintain the proper water level.  
These probes will also shut off the heat source to the generator if the water  
level drops too low.  
The water level control works by using three different probe lengths to monitor  
the water level. The probes consist of a high level (HL), low level (LL), and low  
water cut-off (LLCO) probe. The level sensing probes may easily be removed to  
inspect for lime build up. As a rule, the condition of these devices will indicate  
the overall water condition of the generator. Clean the probes, if necessary.  
Generator Fast Fill  
Solenoid Valve............................. The Generator Fast Fill Solenoid Valve is located on the right side of the  
base and admits water at rate of 3.7 GPM to the generator when demanded by  
the water level control to maintain the correct water level in the generator.  
Generator Slow Fill  
Solenoid Valve............................. The Generator Slow (Trickle) Fill Solenoid Valve is located on the right side of  
the base and admits water to the generator at a rate of 0.25 GPM when  
demanded by the water level control to maintain the correct water level in the  
generator.  
The output of the Fast Fill and Slow Fill valves are connected in a “Y” to provide  
a single feed to the generator.  
Cold Water Condenser (CWC)  
Solenoid Valve............................. The Cold Water Condenser (CWC) Solenoid Valve allows cold water to flow  
into the generator drain to condense steam and cool the hot water before it is  
discharged into the drain.  
Cavity Cold Water  
Solenoid Valve............................. The Cavity Cold Water Solenoid Valve allows cold water to flow into the  
cavity drain and cool the hot water before it is discharged into the drain.  
Operating Pressure Switch........... The Pressure Switch is located on the front upper right corner of the  
generator and is accessible through the left side panel. This switch controls  
generator pressure between prescribed limits by turning the heat source on  
and off.  
Drain Solenoid Valve.................... The Drain Solenoid Valve (Drain Valve) is located on the right side of the base  
and is plumbed into the drain pipe of the generator. The generator will  
automatically drain for 1000 seconds when power is turned off by using a  
normally closed solenoid valve. Daily generator draining is essential to proper  
operation and component life by removing sediment and scalants that may be  
lodged in the chamber of the generator.  
Strainers....................................... Strainers are used in the water inlet line to prevent foreign matter from  
becoming lodged in the fill or cold water condenser solenoid valves and to keep  
unwanted particles out of the system. Strainers are also located in the steam  
line and drain line.  
Pressure Gauge  
(If applicable)................................The Pressure Gauge is located on the upper right front of the base andindi-  
cates generator steam pressure.  
Cold Water Thermostat.................The Cold Water Thermostat is located on the lower right side of the base and  
maintains drain temperature below 140°F by controlling the drain CWC  
solenoid.  
Page 29 of 40  
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C24GASERIES CONVECTION STEAMERS - ELECTRICALOPERATION  
Hold Thermostat........................... The Hold Thermostat energizes the Generator Slow Fill Solenoid Valve when  
generator temperature reaches the non-adjustable setpoint at 190°F.  
Drain.............................................The Drain is located on the lower right of the base and removes steam conden-  
sate and water from cooking compartments and generator.  
Metal Fiber Main Burner............... The Metal Fiber Main Burner is accessible from the front. This burner heats the  
water in the generator to generate steam.  
Gas Combination Control Valve....The Gas Combination Control Valve is part of the BurnerAssembly and is a  
gas solenoid that opens to allow gas flow when a call for heat is made and that  
also regulates the manifold gas pressure.  
Blower Motor................................ The Blower Motor is part of the BurnerAssembly and provides airflow for the  
metal fiber burner. The blower is accessible through the front of the base.  
Blower Air Pressure Switch.......... The BlowerAir Pressure Switch is part of the Burner Assembly and closes at  
0.4" W.C. to apply operating voltage to the ignition module.  
Gas Orifice....................................The Gas Orifice is part of the Blower Assembly and controls the flow of gas to  
the burner.  
Ignition Control Module................ The Ignition Control Module controls the ignition of the gas pilot and main  
burner.  
24 VAC Transformer.......................The 24 VAC Transformer reduces the input 120 VAC to the 24 VAC required by  
the Ignition Module.  
Super Heater Assembly.................The Super HeaterAssembly (Heat Exchanger) is located at the rear of the  
base surrounding the flue and is used to raise the temperature of the steam by  
passing the steam around the flue assembly.  
Drain Valve Timer......................... The Drain Valve Timer turns on for 1000 seconds when Power On/Off Switch  
is set to off position to operate the Drain Solenoid.  
5 PSI Pressure Relief Valve.......... The 5 psi Pressure Relief Valve opens if the generator pressure exceeds 5 psi  
to prevent further pressure rise.  
F35425 (February 2006)  
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C24GASERIES CONVECTION STEAMERS - ELECTRICAL OPERATION  
COMPONENT LOCATION  
COOKING COMPARTMENT  
Page 31 of 40  
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C24GASERIES CONVECTION STEAMERS - ELECTRICALOPERATION  
COMPONENT FUNCTION  
COOKING COMPARTMENT  
General  
The upper section of the steamer consists of two separate cooking compartments. Each compartment functions  
independently with its own set of controls. Power is supplied to the controls only after the steam pressure rises  
above 4 psi to energize the compartment latching relay. The relay remains energized as long as Main Power Switch  
is on.  
Ready Light (Green)......................When the Green Ready Light is lit, it indicates steamer is ready to cook.  
Cooking Light (Red)...................... When the Red Cooking Light is lit, it indicates steamer is in a cooking cycle.  
Cooking Timer.............................. The Cooking Timer is used to set desired cooking cycle time between 0 – 60  
minutes. When a timer is set, the steam supply solenoid valve is energized to  
allow steam into the cooking compartment, but only after the generator has  
reached its operating pressure.Also, the timer energizes the buzzer when time  
expires. The timer can be set to the constant steam position. This allows  
steam to flow into the cooking compartment continuously.  
Power On/Off Switch.................... The Power On/Off Switch located on the lower compartment control panel,  
supplies power to the controls when in the on position, and causes the steam  
generating process to start in the generator.  
Power Indicator Light................... The Power Indicator Light, located to the left of the Power On/Off Switch, is  
illuminated when the Power On/Off Switch is in the on position.  
Buzzer...........................................The Buzzer signals the end of a cook cycle and must be turned off manually.  
Door Switch.................................. The Door Switch removes electrical power to the timer.  
Steam Solenoid Valve.................. The Steam Solenoid Valve is normally closed, and when energized, opens to  
allow steam into the cooking compartment.  
Steam Supply Header...................The Steam Supply Header is the main steam supply line from the generator for  
each cooking compartment. The header supplies steam up to the steam  
solenoid valve.  
F35425 (February 2006)  
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C24GA SERIES CONVECTION STEAMERS - TROUBLESHOOTING  
TROUBLESHOOTING  
General  
Water Accumulating in Compartment  
The following paragraphs provide descriptive information  
of the most common troubles that can occur in the  
steamer. The Troubleshooting Chart provides a list of  
other typical fault conditions. The left-hand column of  
the table lists typical symptoms and the right-hand  
column lists probable causes and the suggested  
remedies.  
Water accumulation on the bottom of the cooking  
compartment(s) is primarily condensed steam. Failure  
to drain out quickly and completely may be due to  
debris in the compartment drain screen. Pull screen  
straight out and thoroughly clean, then replace. Failure  
to drain completely may also be due to improper  
leveling of the steamer.  
Water Not Being Supplied to Generator  
Cooking Cycle Cannot Be Activated  
Turn the steamer on. Check that water supply is  
available to the steamer.After approximately 10  
minutes, if no water is present, then check for a  
problem with the water solenoid valve or water level  
control probe.  
Inspect all wire terminals to ensure they are positive  
and secure before assuming any other problem. When  
the power switch on generator control box is in the on  
position, set the timer knob to 2 minutes. Both Ready  
lights should go off, Cooking lights should come on and  
steam should be entering both compartments.  
Scalants may be covering the water level control probe  
giving a false indication of a sufficient water level in the  
generator. Detach, remove and thoroughly clean the  
water level probe assembly to remove scalants and lime  
build-up. This condition indicates extremely poor water  
quality being supplied to the generator and/or generator  
clean out and deliming has not been performed. The  
water condition must be cleared up immediately with a  
proper water conditioner to avoid further problems with  
the steamer. Replace the water level probes and  
canister assembly. Water may be draining through an  
open generator solenoid valve as quickly as it’s fed to  
the generator. Particles of scale trapped in the genera-  
tor solenoid valve seat may prevent the valve from  
closing.  
Steamer Achieves Pressure Slower Than Normal  
If the generator requires more than 18 minutes to  
achieve normal operating pressure of 3 – 4 psi, then  
check the following conditions.  
A. A heavy build-up of scalants has possibly coated  
the interior of the generator. The insulating effect of  
the scalants hampers heat transfer. Unscrew and  
remove the clean-out port plug on the bottom of  
the generator. Using a small mirror examine  
interior of generator and if scalants and/or lime  
build-up is apparent, perform a generator clean-out  
and deliming procedure (see DELIMING THE  
GENERATOR). If considerable scalants are  
evident, both the generator drain solenoid valve and  
the water level control must also be examined.  
Pilot Or Main Burner Will Not Light  
Check blower air pressure, air pressure switch adjust-  
ment, pilot burner adjustment, gas inlet and manifold  
pressures. The pilot burner orifice should be a 1/8" hole.  
B. Low incoming gas pressure. Check the incoming  
line and manifold gas pressures as outlined in  
MANIFOLD PRESSUREADJUSTMENTunder  
SERVICE PROCEDURESANDADJUSTMENTS.  
Drain Solenoid Valve Does Not Drain  
The drain solenoid valve is normally closed when the  
main power switch is in the on position. When the main  
power switch is set to off, the solenoid valve is ener-  
gized and the generator drain valve opens for 1000  
seconds.  
C. Gas combination control valve malfunction. Check  
the incoming and manifold gas pressures as  
outlined in MANIFOLD PRESSURE  
ADJUSTMENT under SERVICE PROCEDURES  
ANDADJUSTMENTS.  
Water contained in the generator, being under pressure,  
should be draining through this valve and be noticeable  
exhausting out the steamer drain.  
If pressure adjustments are made and manifold pres-  
sure remains low, replace the gas combination control  
valve and test the steamer for proper operation.  
If the drain operation appears to function sluggishly or  
not at all, scalants may be lodged in the drain pipe and/  
or the valve. Disconnect the drain solenoid valve from  
the drain line and inspect both the valve and the drain  
pipe fixed to the generator. If considerable scalants or  
lime build-up is apparent, then not only the drain  
solenoid valve, but also the generator and water level  
control must be thoroughly cleaned.  
D. Gas orifice clogged or obstructed around air  
shutter. It is possible for debris to become lodged  
in the small gas orifice opening over time. Clean  
out the gas orifice using a round metal instrument  
of the same hole diameter or slightly smaller.  
Clean as needed. If clogging reappears, the orifice  
should be removed, cleaned, and reinstalled.  
Remove any other foreign objects that appear to  
be obstructing the gas orifice or air shutter.  
Page 33 of 40  
F35425 (February 2006)  
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C24GA SERIES CONVECTION STEAMERS - TROUBLESHOOTING  
TROUBLESHOOTING  
SEQUENCE OF OPERATION  
STEP  
FUNCTION  
DESCRIPTION  
Power Switch is switched to the on position.  
Boiler fills with fast fill water valve, (3.7 GPM).  
1
2
3
Power On  
Fill Stage 1  
Low Level Probe Confirmation  
Low Level Probe, (LLCO), is confirmed then power is applied to  
burner system, fast fill valve is turned off.  
4
5
6
Burner Operation  
Blower  
Power is supplied to operating pressure switch.  
Blower is turned on by operating pressure switch.  
Blower Pressure Switch  
Blower air pressure switch is closed when fan is up to speed,  
(0.35" to 0.4" WC) and supplies 24 VAC to the ignition module.  
7
Pilot Ignition  
Module turns on spark ignition and supplies power to combination  
valve pilot valve, (PV & PV/MV terminals).  
8
9
Flame Sense  
Main Burner  
Flame sense probe confirms pilot flame.  
Ignition module supplies power to gas combination control valve,  
(MV & PV/MV terminals), burner ignites.  
10  
11  
Generator Initial Heat Up  
Fill Stage 2  
Generator heats up.  
Generator 190°F thermostat supplies signal to water level control  
to continue filling with trickle valve, (0.25 GPM).  
12  
13  
Generator Full  
Ready  
Boiler will fill till high water probe is confirmed.  
Operating pressure switch activates ready light and supplies timer  
motor power at 3.5 to 4.0 PSI.  
14  
15  
Full Pressure  
Low Pressure  
Generator burner system is terminated at 3.5 to 4.0 PSI.  
Generator burner system will turn on at 2.5 to 3.5 PSI and operate  
till generator pressure reaches 3.5 to 4.0 PSI.  
16  
17  
18  
19  
Water Level  
Water level is electronically controlled between the upper and  
middle probe operating the trickle fill valve, 0.25 GPM.  
Cooking  
Timer is set and door switch is closed power will be supplied to  
steam valve, cavity drain valve relay, and cook light.  
Cold Water Condensate  
End Cook Cycle  
Thermostat located in drain assembly will supply power to cold  
water condensate valve to maintain drain temp below 140°F.  
Timer supplies power to buzzer, removes power from steam valves,  
cook light, & cavity drain valve relay.  
20  
21  
22  
Power Off  
Power Down  
Drain  
Power Switch is switched to the off position.  
Power is removed from burner and water level controls.  
Power is supplied to drain timer, drain valve is powered for  
approximately 16 minutes.  
F35425 (February 2006)  
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C24GA SERIES CONVECTION STEAMERS - TROUBLESHOOTING  
TROUBLESHOOTING CHART  
SYMPTOM  
POSSIBLE CAUSES  
Compartment leaks steam or water  
around door.  
1.  
2.  
3.  
4.  
5.  
1.  
2.  
3.  
4.  
5.  
1.  
2.  
1.  
2.  
1.  
2.  
3.  
1.  
2.  
3.  
4.  
5.  
Steamer not level.  
Worn or damaged gasket.  
Cavity rear strainer clogged.  
Drain line obstructed.  
Drain not to an open gap drain.  
Cold water condenser not operating properly.  
Cold water condenser solenoid inoperative or plugged.  
Lack of water supply.  
Cold water condenser thermostat malfunction.  
No power to cold water condenser solenoid.  
Plugged spray nozzle.  
Steam visible inside compartment when  
unit is not in cook mode.  
Steam supply solenoid not fully closing (clogged or dirty).  
Timer contacts 1 & 3 closed.  
Heat coming on without water in.  
Scale on water level probes (shorted to ground).  
Retention of water in probe canister assembly.  
Cycling pressure switch set too high.  
Pressure relief valve malfunction.  
Dirt or scale on valve seat.  
Pressure relief valve opening or leaking.  
Generator will not heat or build pressure.  
Incorrect input voltage.  
Generator not filled.  
Water Level Control malfunction.  
Water too “pure” for probes to properly conduct electricity.  
Cycling pressure switch open or set too high or set  
too low.  
6.  
7.  
High limit thermostat open.  
Power switch malfunction.  
Steam output low or slow cooking.  
1.  
Blocked steam injector ports.  
2.  
Steam solenoid valve not fully opening or blocked.  
Steam intake shut-off valve closed.  
Cycling pressure switch malfunction or needs adjustment.  
Steam header line (supply) blockage.  
Pressure relief valve leaking.  
3.  
4.  
5.  
6.  
7.  
8.  
Steam supply lines leaking badly.  
Steam strainer clogged.  
9.  
Superheater plumbed incorrectly.  
Superheater cracked or clogged.  
10.  
1.  
Unit leaks water.  
Loose water, steam or drain line connections (top or  
base).  
2.  
1.  
2.  
3.  
Water line connection clamp leaking.  
Fast fill or slow fill solenoid does not shut off.  
High level probe dirty or scaled (open circuit).  
Water level control malfunction.  
Generator water level too high.  
Page 35 of 40  
F35425 (February 2006)  
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C24GA SERIES CONVECTION STEAMERS - TROUBLESHOOTING  
SYMPTOM  
POSSIBLE CAUSES  
Generator does not fill.  
1.  
2.  
3.  
4.  
1.  
2.  
3.  
4.  
5.  
1.  
2.  
1.  
2.  
Water supply not on.  
Fill solenoid not opening or plugged.  
Water level control malfunction.  
Filter clogged.  
Timer motor does not run.  
Door open.  
Door switch inoperative.  
Timer not getting power.  
Timer motor inoperative.  
Ready light circuit malfunction.  
Door latch assembly malfunction or out of adjustment.  
Striker adjustment.  
Door not closing properly.  
Door won’t open or hard to open.  
Latch won’t release.  
Door held shut by internal vacuum due to improper  
drain connection.  
3.  
4.  
1.  
2.  
1.  
2.  
3.  
4.  
Striker adjustment.  
Door held shut by internal pressure.  
Timer malfunction.  
Buzzer not operating.  
Buzzer malfunction.  
Burner won’t light or won’t stay lit.  
Gas not on.  
Combustion air pressure switch malfunction.  
Ignition module not receiving power.  
Unit not properly grounded and/or polarity of incoming  
power is incorrect on automatic ignition systems.  
5.  
6.  
Low incoming gas pressure.  
Ignition module malfunction.  
7.  
Gas combination control valve malfunction.  
Generator not filling.  
8.  
9.  
Water level control malfunction.  
Water too “pure” for probes to properly conduct electricity.  
Generator pressure switch open or set too low.  
Supply line gas pressure too low.  
Ignition module malfunction.  
10.  
11.  
12.  
13.  
14.  
1.  
Obstruction in gas orifice.  
Pilot not lit or goes out.  
Gas not on.  
2.  
Low incoming gas pressure.  
3.  
Flame sense current too low; dirty or failed pilot  
assembly.  
4.  
5.  
6.  
7.  
Burners ignite too violently.  
Flame sense wire connection corroded.  
No sparking.  
Wrong pilot assembly used.  
F35425 (February 2006)  
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C24GA SERIES CONVECTION STEAMERS - TROUBLESHOOTING  
SYMPTOM  
POSSIBLE CAUSES  
Spark igniter not sparking.  
1.  
2.  
3.  
Incorrect spark gap setting.  
Poor ground between pilot bracket and burner.  
Loose, broken or damaged lead wires (including ground)  
from ignition module to ignitor.  
4.  
5.  
Ignitor boot on ignition cable loose, damaged or missing  
causing excessive ignition voltage leakage.  
Ceramic flame rod insulator on ignitor cracked or damaged  
from extreme heat.  
6.  
7.  
8.  
9.  
Ignition module not receiving power.  
Ignition module malfunction.  
Combustion burner not operating.  
Air pressure switch.  
Page 37 of 40  
F35425 (February 2006)  
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C24GASERIES CONVECTION STEAMERS - CONDENSED SPARE PARTS LIST  
CONDENSED SPARE PARTS LIST  
C24GA SERIES CONVECTION STEAMERS  
PART NO.  
419315  
DESCRIPTION  
POWER CORD  
419359  
CABLE, IGNITOR, HIGH VOLTAGE  
DOOR SWITCH  
842049  
411500-12  
411690-1  
416535-4  
416535-6  
423813-3  
423987-1  
435968-1  
844069-1  
844133-1  
844133-2  
850778-1  
852984-10  
852984-9  
855268-1  
855286-2  
855373-1  
855373-2  
855395-1  
855421-1  
855605-1  
855606-1  
855607-1  
855608-1  
850736-2  
855627-1  
855628-1  
855646-1  
855659-1  
855661-1  
855666-1  
855666-2  
855677-1  
855625-1  
TRANSFORMER 120V/24V  
TIMER COMPARTMENT  
SWITCH RELAY  
RELAY CAVITY COLD WATER CONDENSATE  
CABLE, FLAME SENSE  
CIRCUITBREAKER 3AMP  
SOLENOID, DRAIN (NC)  
LOW WATER CONTROLBOARD  
GAS VALVE, NATURAL  
GAS VALVE, PROPANE  
PRESSURE SWITCH,AIR  
MAIN BURNER ORIFICE, PROPANE  
MAIN BURNER ORIFICE, NATURAL  
DOOR GASKET (C24GA6)  
DOOR GASKET (C24GA10)  
SOLENOID, SLOW-FILL 0.25 GPM  
SOLENOID, FAST-FILLAND CONDENSATE 3.7 GPM  
STEAM INLET VALVE  
PRESSURE SWITCH, BOILER (4PSI)  
BLOWER, BURNER, VARIABLE SPEED  
PRESSURE RELIEF VALVE (5 PSI)  
THERMOSTAT, COLD WATER CONDENSATE 135°F  
THERMOSTAT, HOLD 190°F  
PROBES, WATER LEVEL  
PILOT IGNITOR  
GASKET, PILOT  
MAIN BURNER,ACONIT  
IGNITOR MODULE  
RELAY,TIME DELAY  
ORIFICE, PILOTAIR NATURAL  
ORIFICE, PILOTAIR PROPANE  
POWER SWITCH ON/OFF  
BURNER GASKET  
F35425 (February 2006)  
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Page 39 of 40  
F35425 (February 2006)  
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