Vornado Electric Heater IR400 User Manual

model IR400  
DUAL ZONE  
INFRARED HEATER  
OWNER’S GUIDE  
GUÍA DEL PROPIETARIO  
CALEFACTOR INFRARROJO  
DE ZONA DUAL  
READ AND SAVE  
THESE INSTRUCTIONS  
LEER Y GUARDAR  
ESTAS INSTRUCCIONES  
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CONTENTS  
Important Instructions ........................................................................4  
Whole Room vs. Heat Zone................................................................8  
Safety Features ...................................................................................9  
Controls.............................................................................................10  
How To Use.......................................................................................11  
Cleaning ............................................................................................12  
Storage..............................................................................................13  
Reset Heater .....................................................................................13  
Troubleshooting ...............................................................................14  
Warranty............................................................................................15  
Product Specifications ......................................................................30  
Español p. 16  
English  
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WARNING – When using electrical appliances, basic precau-  
tions should always be followed to reduce the risk of fire, electric  
shock and injury to persons, including the following:  
IMPORTANT INSTRUCTIONS  
READ ALL INSTRUCTIONS BEFORE USING.  
WARNING  
This owners guide and any additional inserts are considered part of  
the product. They contain important information about safety, use, and  
disposal. Before using the product, please familiarize yourself with all  
operating and safety instructions. Please keep all documents for future  
reference and pass these documents on, together with the product, to  
any future owner.  
Risk from Unintended Use and Handling. Please take care to  
follow these guidelines to avoid risks to people or property.  
- Do Not use this product on an elevated surface such as shelf or  
desktop. Use only while placed on the floor. Operate only in the  
upright position.  
- This heater is not intended for use in bathrooms, laundry areas  
and similar indoor locations. Never locate heater where it may  
fall into bathtub, swimming pool or other water container.  
- Do Not run cord under carpeting. Do not cover cord with  
throw rugs, runners, or similar coverings. Do not route cord  
under furniture or appliances. Arrange cord away from traffic  
area and where it will not be tripped over.  
- Do Not operate any heater with a damaged cord or plug after  
the heater malfunctions, has been dropped or damaged in any  
manner. Discard heater, or return to authorized service facility  
for examination and/or repair in order to avoid a hazard.  
- Do Not attempt to repair or replace parts.  
The following Warning messages are throughout this owners guide:  
DANGER  
Indicates a hazard with a HIGH level of risk which, if not  
avoided, will result in death or serious injury. Please pay spe-  
cial attention to any instructions given to avoid this threat-  
eningly dangerous risk.  
WARNING  
Indicates a hazard with a MEDIUM level of risk which, if not  
avoided, could result in death, serious injury, minor or mod-  
erate injury or potential property damage.  
DANGER  
INTENDED USE: This product is intended to heat and circulate  
the air in indoor living spaces only. This product is not intended for  
commercial or industrial uses.  
Risk from Electrical Shock. Contact with wires or components  
that are under voltage could be potentially fatal!  
- Do Not use this product outdoors or exposed to weather or  
elements.  
- Do Not use this product on wet surfaces, in bathtub or shower.  
The manufacturer assumes no responsibility for damage caused by  
failure to follow these instructions or improper product use. Any such  
actions will invalidate the product warranty.  
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- Do Not immerse this product in water or allow water to drip  
into the motor housing.  
- Do Not use this product if it has a damaged power cord or  
plug. If the power cord is damaged, it must be replaced by the  
manufacturer, its service agent, or similarly qualified persons in  
order to avoid a hazard.  
- Do Not use this heater on a surge protected circuit.  
- Do Not use this heater with any kind of timer designed to turn  
the unit on or off.  
- Do Not use the heater on any Ground Fault Circuit Interrupted  
(GFCI) circuit. A GFCI circuit has a reset button in the middle of  
the outlet.  
- To reduce the risk of fire or electrical shock, do not use this  
product with any solid state speed control device.  
- Do Not stretch the power cord or put the cord under strain.  
- Do Not insert or allow foreign objects to enter any input or  
output opening as this may cause risk of electric shock or fire, or  
damage the product.  
- This appliance has a polarized plug. (One blade is wider than  
the other.) To reduce the risk of electrical shock, this plug is  
intended to fit in a polarized outlet only one way. If the plug  
does not fit fully in the outlet, reverse the plug. If it still does not  
fit, contact a qualified electrician. Do not attempt to defeat this  
safety feature.  
- Do Not use this heater in an RV, boat, or any application where  
a DC/AC converter is converting battery power to AC power.  
- Do Not insert or allow foreign objects to enter any ventilation  
or exhaust opening as this may cause an electric shock or fire,  
or damage the heater.  
- Always plug heaters directly into wall outlet/receptacle. Never  
use with an extension cord or re-locatable power tab (outlet/  
power).  
- Use this heater only as described in this manual. Any other use  
not recommended by the manufacturer may cause fire, electric  
shock, or injury to persons.  
- This heater is equipped with a thermal safety shut off system,  
designed to turn off the heater when an internal overheating  
condition is detected. See “RESET HEATER” to determine how  
to check and reset the heater.  
- In order to avoid a hazard due to inadvertent resetting of ther-  
mal cutout, this appliance must not be supplied through an  
external switching device, such as a timer, or connected to a  
circuit that is regularly switched on and off by the utility.  
- Always unplug when not in use or when leaving the dwelling or  
premises for extended periods of time.  
- Do not place the heater directly below a socket outlet.  
- To disconnect heater, turn controls to off, then remove plug  
from outlet.  
DANGER  
Risk from Electrical Connections. Please pay attention to any  
instructions given to avoid personal injury or property damage.  
- A loose fit between wall outlet (receptacle) and plug may cause  
overheating and distortion of the plug. Discontinue use of the  
product in this outlet. Contact qualified electrician to replace  
loose or worn outlet.  
- Do Not use this heater on a circuit that is shared with another  
high power device, such as a vacuum or circular saw.  
- Do Not use this heater on a circuit that has a variable speed  
device operating, such as a blender or variable speed fan.  
- The IR400, like any other 1500-watt electric heater, draws up to  
12.5 amps of electric current. If using your IR400 on the Whole  
English  
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skin touch hot surfaces. Use handle when moving this heater.  
- Keep combustible materials, such as furniture, pillows, bedding,  
papers, clothes, and curtains at least 3 feet (0.9 m) from the  
front of the heater and keep them away from the sides and rear.  
IMPORTANT INSTRUCTIONS  
READ ALL INSTRUCTIONS BEFORE USING.  
Room High Heat or Personal Zone setting causes your home  
circuit breaker or fuse to trip, we offer the following sugges-  
tions:  
Warning: In order to avoid overheating, do not cover the  
heater.  
- Try turning off other electrical appliances that run on the  
same electrical circuit as your IR400.  
- Run the IR400 on Whole Room Low Heat mode.  
- Have your electrician add an additional circuit to your homes  
electrical system.  
- To prevent a possible fire, do not block air intakes or exhaust  
in any manner. Do not use on soft surfaces, like a bed, where  
openings may become blocked.  
- A heater has hot and arcing or sparking parts inside. Do not use  
it in areas where gasoline, paint, or flammable liquids are used  
or stored.  
- ALWAYS USE COMMON SENSE WHEN USING THIS AND/  
OR ANY ELECTRICAL APPLIANCE.  
- Do not use more than one heater at a time on the same cir-  
cuit.  
- Never ignore or take lightly the signs of an electrical problem,  
such as:  
WARNING  
Risk to Children and Other at Risk Groups of People.  
- Warm outlet cover plates  
- This appliance can be used by children aged from 8 years and  
above and persons with reduced physical, sensory or mental  
capabilities or lack of experience and knowledge if they have  
been given supervision or instruction concerning use of the ap-  
pliance in a safe way and understand the hazards involved.  
- Children should be supervised to ensure that they do not play  
with the appliance.  
- Sparking at outlet when plugging in or during operation  
- Light flickering or dimming (indicates a shared circuit or  
problem)  
- Investigate the cause of these before continuing to use the  
heater.  
- Cleaning and user maintenance shall not be made by children  
without supervision.  
- This product and its packaging material are not toys and should  
be kept out of reach of children.  
- Extreme caution is necessary when any heater is used by or near  
children or invalids and whenever the heater is left operating  
and unattended.  
WARNING  
Risk of burn.  
- Do Not use heater to dry human or animal hair or articles of  
clothing.  
- This heater is hot when in use. To avoid burns, do not let bare  
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WARNING: Changes or modifications to this unit not expressly ap-  
proved by the party responsible for compliance could void the users  
authority to operate the equipment.  
This equipment may generate, use and/or radiate radio frequency  
energy that may cause harmful interference to radio communications.  
If this equipment does cause harmful interference to radio or televi-  
sion reception, which can be determined by turning the equipment off  
and on, the user is encouraged to contact Vornado Consumer Service  
at 1-800-234-0604.  
SAVE THESE INSTRUCTIONS  
Please keep all documents for future reference and pass these docu-  
ments on, together with the product, to any future owner.  
English  
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WHOLE ROOM VS. ZONE HEAT  
For the first time, you now have the choice between Whole Room Warmth OR a Personalized Zone Heat with the Vornado Dual Zone Infrared  
Heater. The IR400 has the ability to use Vornados signature  
Whole Room Heat circulation to deliver continuous, uniform heat to the entire  
room, or switch to a Personal Zone Heat for extra-warm heat just for you.  
WHOLE ROOM  
PERSONAL ZONE HEAT  
The Zone setting on your IR400 focuses  
heat in the space directly around the  
heater. This allows your personal space  
to become immediately warm without  
evenly heating the entire room.  
OR  
IR400 uses a special airflow called  
Whole Room Heat Circulation  
to heat all the air in the room. The  
air flows fast, warm and gentle to  
create a heating experience unlike  
any other and allows you to heat the  
room you’re in, not the whole house.  
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SAFETY FEATURES  
POWER CORD STORAGE  
Safely store excess cord on the back  
of heater.  
COOL TOUCH CASE  
Safe to touch, even on  
high heat setting.  
AUTOMATIC SAFETY SHUT  
OFF SYSTEM  
If airflow becomes blocked,  
power to the heater is shut off to  
prevent overheating.  
AUTOMATIC TIP-OVER PROTECTION  
If tipped more than 10 degrees in any  
direction, the heater will immediately  
shut down.  
FINGER FRIENDLY DESIGN  
Resists curious fingers.  
TIP-OVER: If the heater tips over, the safety  
shut off system will cut power to the heater.  
Position the heater back in the upright  
position. Press the power button and the  
heater will return to the last stored setting.  
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CONTROLS  
The LED Display illuminates  
when powered on and as  
settings are adjusted, then dims  
after five seconds of inactivity.  
POWER INDICATOR LIGHT  
To indicate the heater is on,  
the red light will illuminate.  
POWER ON/OFF ( )  
SET TEMPERATURE (-/+)  
WHOLE ROOM HEAT  
High (1500 watts), Low  
(750 watts) and Fan Only.  
PERSONAL ZONE HEAT  
Zone (1500 watts)  
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HOW TO USE  
Before use, check appliance for visible damage. DO NOT USE THIS HEATER if there is evidence of damage. If any damage is found, contact  
Vornado Air LLC at 1-800-234-0604.  
4. Press the power button (  
and select Personal Zone Heat  
) or Whole Room Heat ( ).  
)
(
Next, set thermostat to desired  
temperature using (-/+). You may  
also select Fan Only by pressing  
1. Use the integrated handle  
for lifting and carrying.  
(
). Default settings upon first  
use will be Whole Room High and  
set temperature of 75 degrees.  
2. Position the heater so airflow is  
not obstructed.  
COOL DOWN  
When you power off your  
heater, it automatically enters  
a cool down routine in which  
the heating element turns  
off and the fan exhausts  
remaining heat. During Cool  
Down, the display counts  
down from 60 seconds, then  
powers off completely.  
3. Unwrap power cord from Cord  
Wrap. Plug power cord into a  
standard grounded wall outlet.  
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CLEANING  
Because your heater moves a substantial amount of air, it will need regular cleaning. Cleaning the outside of the heater is recommended on a  
bi-weekly basis. If service is required, return your heater to Vornado (see WARRANTY for instructions).  
1. Unplug your heater before cleaning.  
You may also clean the heater  
with high pressured air as well.  
2. Remove the U-shaped Inlet  
Grill by sliding it up until it  
comes off the heater. Wipe  
with a soft cloth and/or run  
it under running water. Dry  
4. Use the brush attachment on  
thoroughly before replacing.  
your household vacuum cleaner  
to vacuum any accumulated dust  
off the Front Outlet Grill. Wipe  
down the entire surface with a  
soft cloth.  
3. Use the brush attachment on  
your household vacuum clean-  
er to softly vacuum the perma-  
nent Screen Filter located on  
the heater.  
It is recommended to  
clean the Steel Filter  
1x per month.  
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STORAGE  
RESET HEATER  
During the off-season or after extended periods of non-use, you may  
choose to store your heater. To ensure long life of the product, it is  
recommended to store your heater by following these instructions:  
RESETTING YOUR VORNADO HEATER  
Your Vornado Heater has a multi-level safety shut off system designed  
to prevent overheating. Overheating may occur when the inlets or  
outlet are blocked. If this happens, the safety shut off system will cut  
power to the heater and you will need to manually reset the heater.  
Cleaning is recommended before storage.  
1. Power heater off, then unplug the power cord.  
2. Remove any obstructions.  
1.Unplug power cord and wrap  
around Cord Wrap on back of  
the heater.  
3. Wait 5–10 minutes, allowing the heater to cool down.  
4. Plug in the power cord and place heater in desired position.  
2. Cover, or place back in retail  
carton if available. This will  
prevent the heater from accu-  
mulating dust overtime.  
5. Press the power button on. Your Vornado Heater should now func-  
tion normally and return to the last stored setting.  
3. Store heater in a cool and dry  
location.  
Note: If the safety shut off system  
repeatedly shuts off your heater or if it  
will not reset after following the above  
procedure, call Vornado Consumer  
Services Department toll-free at  
1-800-234-0604.  
DISPOSAL  
Dispose of all packaging  
materials in an environmen-  
tally responsible manner.  
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TROUBLESHOOTING  
PROBLEM  
POSSIBLE CAUSE AND SOLUTION  
The unit fails to power on.  
Unit is not plugged in. Plug power cord into electrical outlet.  
Household circuit breaker / ground fault interrupter has tripped or blown a fuse. Reset circuit breaker /  
ground fault interrupter, or replace fuse (See IMPORTANT INSTRUCTIONS).  
The unit has overheated. Automatic Safety Shut Off has initiated (See RESET HEATER).  
Internal tip-over switch has been tripped and the safety shut off system has cut power to the heater. Place  
heater on a level surface (See SAFETY FEATURES).  
Unit is damaged or in need of repair. Cease usage and unplug. Contact Consumer Service for assistance.  
Check filter and clean as necessary (see CLEANING).  
The airflow is diminished.  
The unit is not producing a  
sufficient amount of heat.  
Ensure unit is set to Whole Room High Heat or Personal Zone Heat, and set temperature is at the highest  
setting.  
Close all doors and windows to trap heat.  
Allow the unit to fully circulate the heat throughout the room, may take several minutes.  
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We’re Here To Help  
800.234.0604  
WARRANTY  
We expect this product to be perfect. If you’re not satisfied with this product, let us know.  
Vornado Air LLC (“Vornado”) warrants to the original consumer or purchaser this  
Vornado® Dual Zone Infrared Heater (“Product”) is free from defects in material or work-  
manship for a period of five (5) years from the date of purchase. If any such defect is  
discovered within the warranty period, Vornado, at its discretion, will repair or replace the  
Product at no cost.  
cial use of the Product, damages which occur in shipment or are attributed to acts of God.  
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE  
REMEDY OF THE CONSUMER. VORNADO SHALL NOT BE LIABLE FOR ANY INCIDEN-  
TAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED  
WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE  
LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR  
PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS  
WARRANTY. Some states do not allow the exclusion or limitation of incidental or conse-  
quential damages, or allow limitations on how long an implied warranty lasts, so the above  
limitations or exclusions may not apply to you. This warranty gives you specific legal rights,  
and you may have other rights that vary from state to state.  
For warranty or repair service:  
Call 1-800-234-0604 or email [email protected] to obtain a Return Authorization (“RA”)  
form. Please have or include your Products model number and serial number, as well as  
your name, address, city, state, zip code and phone number when contacting Vornado for  
warranty service.  
All company names and product names are trademarks of their respective owners. © All  
rights reserved. All technical information, data, and instructions for the installation, connec-  
tion, and operation contained in these instructions for use correspond to the latest avail-  
able information at time of printing. The contents of this manual may differ slightly from  
the actual product. Observe any additional supplements.  
After receiving the RA form, ship your Product to:  
Vornado Air LLC Attn: Warranty & Repair 415 East 13th Street Andover, KS 67002. For your  
convenience, please have your model number and serial number when contacting  
Vornado with service inquiries. To assure proper handling, packages must be clearly  
marked with the RA number. Packages not clearly marked with the RA number may be  
refused at the receiving dock. Please allow 1-2 weeks for repair and return of your Product  
after the Product is received.  
The manufacturer assumes no responsibility for damage caused by failure to follow these  
instructions or improper product use. Any such actions will invalidate the product warranty.  
Repairs not covered by the warranty or outside the warranty period will require a fee to  
cover the cost of materials, labor, handling and shipping. This warranty does not apply to  
defects resulting from abuse of the Product, modification, alteration, repair or service of  
the Product by anyone other than Vornado, mishandling, improper maintenance, commer-  
Any unauthorized product modification, repair by unauthorized repair center, or use of  
non-approved replacement parts is not recommended and any consequences will not be  
covered by support services or product warranties.  
© 2015 Vornado Air LLC Andover, KS 67002 U.S. Patent Pending. Specifications subject to change  
without notice. Vornado® is a trademark owned by Vornado Air LLC.  
Designed, engineered and supported in Andover, KS  
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PRODUCT SPECIFICATIONS  
MODEL  
IR400  
120V~  
VOLTAGE  
WATTAGE  
1500W  
12.5A  
AMPERAGE  
12.75” (32.4 CM.) x 9.35” (23.8 CM.) x 11.70” (29.7 CM.)  
UNIT DIMENSIONS  
ESPECIFICACIONES DEL PRODUCTO  
IR400  
MODELO  
VOLTAJE  
120V~  
1500W  
VATIAJE  
12.5A  
AMPERAJE  
12.75” (32.4 CM.) x 9.35” (23.8 CM.) x 11.70” (29.7 CM.)  
DIMENSIONES DE LA UNIDAD  
30  
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Vornado Air, LLC  
415 East 13th Street, Andover, Kansas 67002  
CL3-0394 R-, V00  
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