Vizio TV Mount XMT500 User Manual

2b  
1
REMOVING THE SCREEN PLATE  
MOUNTING TO SOLID CONCRETE WALLS  
TOOLS NEEDED  
CAUTION: Concrete anchors must be flush with the concrete surface. Tap the anchors [04] into the 1/2”  
!
holes so they fit tightly.  
1/2”  
(12.5mm)  
7/32”  
(5.5mm)  
1/2” socket &  
wrench  
Stud finder  
1/2” wrench  
Phillips screwdriver  
Pencil  
Drill with drill bits:  
x 2  
x 2  
Wall  
template  
[19]  
x 2  
[04]  
1/2”  
(12.5mm)  
[18]  
PACKAGE CONTENTS  
Remove the screen plate by removing the two screws and saving one for later to tighten the screen plate to the wall plate.  
3
SECURE THE FIRST LAG SCREW TO A WOOD  
BUT DO NOT TIGHTEN COMPLETELY  
XMT500  
Before starting assembly, verify that all parts are included and undamaged. If any parts are missing or damaged, do not  
return the item to your dealer; contact customer service number listed on the back cover. Never use damaged parts.  
2a  
MOUNTING TO WALLS WITH WOOD STUDS  
QUICK START GUIDE  
CAUTION: The wall covering (drywall, lath, plaster, and the like) may not exceed ½ inch (12.7 mm) thickness.  
!
[05]  
[03]  
[03]  
[19]  
M6 x12  
[08] x4  
M4 x12 M5 x12  
[06] x4 [07] x4  
[03] x2  
2" x 4"  
x 1  
[16] x4  
[17] x4  
Wall  
template  
1
M6 x20 M4 x30 M5 x30 M6 x35  
[12] x4 [13] x4 [14] x4 [15] x4  
[09] x4  
[10] x4  
[11] x4  
7/32”  
(5.5mm)  
Wall  
template  
[01] x1  
[05] x2  
[18] x1  
[04] x2  
[19] x1  
2
6
INSTALL THE BOTTOM LAG SCREW TO THE  
WOOD STUD SECURING SCREWS TIGHTLY  
WALL MOUNTING YOUR TV  
ONE-YEAR LIMITED WARRANTY & INSURANCE  
IMPORTANT SAFETY INSTRUCTIONS  
When using this tilt mounting system, basic precautions should be followed, including:  
• Follow the entire installation/user’s manual and the important safety instructions before attempting to install or use this  
mounting system.  
• Manufacturer is not liable for damage or injury caused by incorrect mounting, assembly, or use.  
• This mount fits most screens from 19” to 37”.  
4
Covers units purchased as new in United States and Puerto Rico Only VIZIO warrants for a period of one (1) year from the date of purchase to the original purchaser of its mounting  
brackets, that the bracket shall be free from defects in assembly, material, or workmanship and will repair or replace, at its sole discretion, a defective bracket free of charge,  
provided the bracket is returned to VIZIO with shipping prepaid by purchaser. Unauthorized service or repairs by anyone other than VIZIO or a pre-approved repair facility renders this  
warranty void and shall release VIZIO from any further responsibility or obligation.  
Insurance: VIZIO will repair or replace up to a maximum of $10,000.00, at its option, any component (television, projector, monitor or screen) which is damaged by a VIZIO bracket’s  
failure to perform* when that product is properly installed** for its intended use. This insurance is subject to the limitations and exclusions set forth herein. VIZIO will repair or replace  
the damaged television, monitor or screen (“Components”) at VIZIO’s option, up to an amount equal to the fair market value of the damaged Components or the original purchase  
price of the equipment, whichever is less, up to $10,000.00.  
• The maximum screen and weight this mounting system can support is 37” and not more than 50 lbs (22 Kg).  
• Attaching a screen that is heavier than the maximum weight specified above may result in instability, and possible  
personal injury.  
• Only attach this mount system on vertical walls as instructed in this manual.  
• If you have any doubts about the ability of the wall to support the TV and the mounting system, contact a qualified contractor.  
• This product contains small items that could be a choking hazard if swallowed.  
• Keep these items away from children.  
Other Terms & Conditions: VIZIO reserves the right to inspect the damaged component, the VIZIO bracket alleged to have failed, and the site where the damage occurred. Damaged  
Components and bracket must remain available for inspection until the claim is finalized. VIZIO may require you to ship, at your expense, the VIZIO bracket and damaged Component to  
VIZIO for inspection. VIZIO reserves the right to negotiate the costs of repair. If VIZIO determines, in its sole discretion, that it is impractical to ship the damaged component or bracket,  
VIZIO may designate, in its sole discretion, a component repair facility to inspect and estimate the cost to repair. The cost, if any, of shipping the Component to and from such repair  
facility and of such estimate shall be borne solely by the purchaser. Whenever claims are settled, VIZIO reserves the right to be subrogated under any existing insurance policies the  
claimant/purchaser may have.  
6.3  
[18]  
[05]  
All above warranties and insurance are null and void if: the VIZIO bracket in use during the occurrence is not provided to VIZIO for inspection upon VIZIO’s request at the sole expense of  
the purchaser; or if VIZIO determines that the VIZIO bracket has been improperly installed, altered in any way or tampered with; or if it is determined by VIZIO that the damage did not  
result from the VIZIO product’s failure or that in fact no occurrence took place; or the repair or replacement of the damaged Component is covered under a manufacturer’s warranty; or  
VIZIO determines that the Component was not used under normal operating conditions or in accordance with any labels or instructions. Improper installation voids this Limited Warranty  
& Insurance. VIZIO’s Limited Warranty & Insurance only protects against damage to properly connected and installed Components where VIZIO has determined, in its sole discretion, that  
the damage resulted from a VIZIO bracket’s failure, and does not protect against acts of God such as flood, earthquake, war, vandalism, theft, normal-use wear and tear, corrosion,  
misuse or abuse. Any damage caused by failure to observe instructions for installation, or product limitations specified in the product manual or product specification sheet, or mounting  
on unsuitable surfaces will not be covered by the VIZIO’s Limited Warranty & Insurance.  
1
• For indoor use only.  
[03]  
2
6.1 Hang the screen on the bottom hooks.  
6.2 Rotate the screen up to hook the top hooks.  
6.3 Tighten the security screw. (Use a screw removed  
from the screen plate in step 1.)  
Secure top and bottom lag screw tightly.  
TELEPHONE AND TECHNICAL SUPPORT  
The protections described herein shall be IN LIEU OF any other warranty, express or implied, including but not limited to, any warranty of MERCHANTABILITY or FITNESS FOR A  
PARTICULAR PURPOSE.  
For technical assistance contact our VIZIO Technical Support Department via email or phone.  
In no event shall VIZIO be liable for incidental, special, direct, indirect consequential or multiple damages such as, but not limited to, lost business or profits arising out of the sale, use or  
inability to sell or use any VIZIO products, even if advised of the possibility of damages. This Limited Warranty & Insurance gives you specific legal rights, and you may also have other  
rights, which may vary from state to state. Some states do not allow the exclusion of limitation of incidental or consequential damage so the above limitations may not apply to you. This  
copy of the purchase receipt (showing the date of purchase) and product warranty registration card to VIZIO, 39 Tesla, Irvine, CA 92618. All damage claims must be made to VIZIO within  
fifteen (15) days from the date of the occurrence and must be accompanied by the purchase receipt for the damaged bracket or this Limited Warranty & Insurance is void. This Limited  
Warranty & Insurance is only valid in USA and Canada. To make a warranty or insurance claim, please call (877) MY VIZIO (877-698-4946) within fifteen (15) days of the occurrence.  
Please provide to us or have the following information available:  
5
ATTACHING THE SCREEN PLATE  
(877) 698-4946 Fax: (949) 585-9563  
Hours of operation: Monday - Friday: 6 am to 9 pm  
Saturday – Sunday: 8 am to 4 pm  
6.1  
[17]  
[06, 07, or 08]  
5.2  
[09, 10, or 11]  
[09, 10 or 11]  
[06, 07 or 08]  
[12, 13, 14, 15]  
[09, 10, 11]  
Please have your VIZIO model number, serial number, and date of purchase available before you call.  
a. The date of the occurrence and the part number of the VIZIO bracket involved.  
b. The Component that was used with the VIZIO bracket at the time of the occurrence.  
c. The Component that was damaged during the occurrence and the extent of the damage.  
d. A detailed description of any additional damage from the occurrence.***  
e. A legible copy of the original receipt showing the place and date of purchase of the VIZIO bracket.  
f. A legible copy of the original receipt for the damaged Component.  
[17]  
VIZIO  
Address:  
39 Tesla  
[17]  
Irvine, CA 92618, USA  
Telephone: (949) 428-2525 Fax: 949-585-9514  
[16]  
g. Photo(s) of any claimed damage.  
h. Serial number which is located on the carton box and the wall plate.  
* Failure to perform in accordance with that bracket’s specifications sheet or product manual.  
** Properly installed in accordance with that bracket’s installation instruction sheet or bracket manual and only when mounted on approved surfaces.  
***VIZIO reserves the right to require additional supporting evidence to substantiate any additional damage claims.  
TV with Flat Back  
TV with Curved Back or Obstruction  
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