VIZIO VMT37-60S User Manual
Dear VIZIO Customer,
Congratulations on your new VIZIO purchase. To get the most out of your
new VIZIO wall mount, please read these instructions before making any
adjustments, and retain them for future reference. We hope you will
experience many years of enjoyment from your new VIZIO wall mount.
For assistance, please call 877-MYVIZIO (877-698-4946) or e-mail us at
To inquire about installation services for your VIZIO wall mount, please visit
Purchase Date _____________________
VIZIO is a registered trademark of VIZIO, Inc. dba V, Inc.
THE TRADEMARKS SHOWN HEREIN ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS; IMAGES USED ARE FOR
ILLUSTRATION PURPOSES ONLY. BRAVO, VIZIO AND THE V LOGO AND WHERE VISION MEETS VALUE AND OTHER VIZIO
TRADEMARKS ARE THE INTELLECTUAL PROPERTY OF VIZIO INC. PRODUCT SPECIFICATIONS ARE SUBJECT TO
CHANGE WITHOUT NOTICE OR OBLIGATION. © 2009 VIZIO INC. ALL RIGHTS RESERVED.
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VIZIO VMT37-60S User Manual
Opening the Package
Before starting installation, verify that all parts are included and undamaged. If any parts are missing or
damaged contact customer service at (877) 698-4946.
IMPORTANT: Save the carton and packing material for future shipping.
Step 1 Get Tools and Components
Tools Needed
Stud Finder
Phillips screwdriver
1/2” wrench
Drill with 3/16”
(wood) or 1/2”
(concrete) drill bit
1/2” socket & wrench
Hammer
Components/Parts Needed
Gather the following components to assemble your wall mount:
Note: Not all hardware included with the wall mount is needed depending on your setup.
Wall Mount Template
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Secure Wall Plate to Wall
Caution: This product is not designed for use in metal stud walls
Wood Stud Walls
Note: You must attach your TV wall mount to a wall that has at least 2” x 4” wood studs
to avoid property damage or injury.
A
B
A. Locate wall studs
1. Using a stud finder, locate two wood studs that are 16” to 24” apart.
2. With a pencil, mark the location of the studs.
B. Mark and drill holes
1. Tape the included Wall Mount Template to the
wall so the holes align with the studs. Hold the
wall plate [1] up to the Wall Mount Template and
use the built-in level to make sure the Wall Mount
C
Template is level. Put the wall plate [1] aside.
2. Drill 4 holes with the 3/16” drill bit, 2-1/2” deep.
Remove the Wall Mount Template.
C. Anchor mount to wall
1. Using a 1/2” wrench or socket, attach the wall
plate [1] to the wall with the supplied lag bolts and
washers [3] & [4].
2. Use the level before tightening bolts.
Note: It is important to make sure the wall plate is
level.
Note: Do not over-tighten lag bolts. Tighten only
until they are firmly against the wall plate.
OR
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Concrete Walls
B
A
A. Mark and drill holes
1. Tape the included Wall Mount Template to the wall. Hold the wall plate [1] up to the Wall
Mount Template and use the built-in level to make sure it is level. Put the wall plate [1]
aside.
2. Drill 6 holes with a 1/2” masonry bit, 2-1/2” deep where indicated. Remove the Wall
Mount Template.
B. Install anchors
1. Install the provided anchors [5] in the holes,
flush with the wall so that the hinged end
faces out.
C
C. Anchor mount to wall
1. Using a 1/2” wrench or socket, attach the
wall plate [1] to the wall with the supplied lag
bolts and washers [3] & [4].
2. Use the level before tightening bolts.
Note: It is important to make sure the wall
plate is level.
Note: Do not over-tighten lag bolts. Tighten
only until they are firmly against the wall plate.
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Step 2 Attach Brackets to TV
A. Lay your TV face down on a clean, flat surface.
B. Insert the screws and washers into the desired holes in the brackets [2]. Use the screws
provided with your TV if they hold the bracket securely, otherwise use the appropriate
screws from those provided.
Caution:
Using screws that are too long or too short can damage your TV.
Use spacer [21] with M4 or M5 hardware only.
Use spacer [22] with M6 or M8 hardware only.
Depending on the depth of your TV mounting holes, spacers [19] and [20] may
be necessary.
C. Raise the hinged part of the bracket to reveal the hole in the elongated opening and then
insert the screws and washers.
D. Fully tighten the screws.
E. Loosen both safety screws from the bottom of each wall mount bracket [2].
TV with a Flat Back
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TV with a Curved Back
Step 3 Connect Cables to TV
This step requires you to refer to the documentation that is included with
your TV. Once you’ve complete this step, come back to this manual to
complete the mounting process.
See the documentation that came with your TV to connect the cables needed for any device (i.e.
DVD player, cable box, etc.) you want to connect to your TV. Do not connect the other end of
the cables to the devices yet. You will do that after your TV is mounted on the wall.
TIP: Create and attach labels to the cables,
identifying the cables to make it easier to later
connect the cables to the devices.
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Step 4 Attach TV to Wall Plate
Caution: For safety, we recommend having two people lift your TV onto the mount.
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Step 5 Connect Cables and Power
A. Connect the other ends of the cables that are hanging from your TV to the appropriate
devices (i.e. DVD player, cable box, etc.).
B. Connect the other end of the TV power cable into a wall outlet.
Step 6 Tighten Safety Screws
Tighten safety screws using a Phillips screwdriver.
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Telephone & Technical Support
Products are often returned due to a technical problem rather than a defective product that may
result in unnecessary shipping charges billed to you. Our trained support personnel can often
resolve the problem over the phone. For more information on warranty service or repair, after the
warranty period, please contact our Support Department at the number below.
Customer support and quality service are integral parts of VIZIO’s commitment to service
excellence.
For technical assistance contact our VIZIO Technical Support Department via email or phone.
Email: [email protected]
(877) 698-4946 Fax: (949) 585-9563
Hours of operation: Monday - Friday: 6 am to 9 pm
Saturday – Sunday: 8 am to 4 pm
Please have your VIZIO model number, serial number, and date of purchase available before you
call.
VIZIO
Address:
39 Tesla
Irvine, CA 92618, USA
Telephone: (949) 428-2525 Fax: 949-585-9514
Web: www.vizio.com
One-Year Limited Warranty & Insurance
Covers units purchased as new in United States and Puerto Rico Only
VIZIO warrants for a period of one (1) year from the date of purchase to the original purchaser of
its mounting brackets, that the bracket shall be free from defects in assembly, material, or
workmanship and will repair or replace, at its sole discretion, a defective bracket free of charge,
provided the bracket is returned to VIZIO with shipping prepaid by purchaser. Unauthorized
service or repairs by anyone other than VIZIO or a pre-approved repair facility renders this
warranty void and shall release VIZIO from any further responsibility or obligation.
Insurance: VIZIO will repair or replace up to a maximum of $10,000.00, at its option, any
component (television, projector, monitor or screen) which is damaged by a VIZIO bracket’s
failure to perform* when that product is properly installed** for its intended use. This insurance is
subject to the limitations and exclusions set forth herein. VIZIO will repair or replace the damaged
television, monitor or screen (“Components”) at VIZIO’s option, up to an amount equal to the fair
market value of the damaged Components or the original purchase price of the equipment,
whichever is less, up to $10,000.00.
Other Terms & Conditions: VIZIO reserves the right to inspect the damaged component, the
VIZIO bracket alleged to have failed, and the site where the damage occurred. Damaged
Components and bracket must remain available for inspection until the claim is finalized. VIZIO
may require you to ship, at your expense, the VIZIO bracket and damaged Component to VIZIO
for inspection. VIZIO reserves the right to negotiate the costs of repair. If VIZIO determines, in its
sole discretion, that it is impractical to ship the damaged component or bracket, VIZIO may
designate, in its sole discretion, a component repair facility to inspect and estimate the cost to
repair. The cost, if any, of shipping the Component to and from such repair facility and of such
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VIZIO VMT37-60S User Manual
estimate shall be borne solely by the purchaser. Whenever claims are settled, VIZIO reserves the
right to be subrogated under any existing insurance policies the claimant/purchaser may have.
All above warranties and insurance are null and void if: the VIZIO bracket in use during the
occurrence is not provided to VIZIO for inspection upon VIZIO’s request at the sole expense of
the purchaser; or if VIZIO determines that the VIZIO bracket has been improperly installed,
altered in any way or tampered with; or if it is determined by VIZIO that the damage did not result
from the VIZIO product’s failure or that in fact no occurrence took place; or the repair or
replacement of the damaged Component is covered under a manufacturer’s warranty; or VIZIO
determines that the Component was not used under normal operating conditions or in
accordance with any labels or instructions. Improper installation voids this Limited Warranty &
Insurance. VIZIO’s Limited Warranty & Insurance only protects against damage to properly
connected and installed Components where VIZIO has determined, in its sole discretion, that the
damage resulted from a VIZIO bracket’s failure, and does not protect against acts of God such as
flood, earthquake, war, vandalism, theft, normal-use wear and tear, corrosion, misuse or abuse.
Any damage caused by failure to observe instructions for installation, or product limitations
specified in the product manual or product specification sheet, or mounting on unsuitable
surfaces will not be covered by the VIZIO’s Limited Warranty & Insurance.
The protections described herein shall be IN LIEU OF any other warranty, express or implied,
including but not limited to, any warranty of MERCHANTABILITY or FITNESS FOR A
PARTICULAR PURPOSE.
In no event shall VIZIO be liable for incidental, special, direct, indirect consequential or multiple
damages such as, but not limited to, lost business or profits arising out of the sale, use or inability
to sell or use any VIZIO products, even if advised of the possibility of damages. This Limited
Warranty & Insurance gives you specific legal rights, and you may also have other rights, which
may vary from state to state. Some states do not allow the exclusion of limitation of incidental or
consequential damage so the above limitations may not apply to you.
This Limited Warranty & Insurance is valid only for the original purchaser of the product and only
the purchase receipt (showing the date of purchase) and product warranty registration card to
VIZIO, 39 Tesla, Irvine, CA 92618. All damage claims must be made to VIZIO within fifteen (15)
days from the date of the occurrence and must be accompanied by the purchase receipt for the
damaged bracket or this Limited Warranty & Insurance is void. This Limited Warranty & Insurance
is only valid in USA and Canada. To make a warranty or insurance claim, please call (877) MY
VIZIO (877-698-4946) within fifteen (15) days of the occurrence. Please provide to us or have the
following information available:
a. The date of the occurrence and the part number of the VIZIO bracket involved.
b. The Component that was used with the VIZIO bracket at the time of the occurrence.
c. The Component that was damaged during the occurrence and the extent of the damage.
d. A detailed description of any additional damage from the occurrence.***
e. A legible copy of the original receipt showing the place and date of purchase of the VIZIO
bracket.
f. A legible copy of the original receipt for the damaged Component.
g. Photo(s) of any claimed damage.
h. Serial number which is located on the carton box and the wall plate.
* Failure to perform in accordance with that bracket’s specifications sheet or product manual.
** Properly installed in accordance with that bracket’s installation instruction sheet or bracket
manual and only when mounted on approved surfaces.
***VIZIO reserves the right to require additional supporting evidence to substantiate any
additional damage claims.
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