MODEL
M550VSE
VIZIO
QUICK
START
GUIDE
SMART TV
BUILT-IN WIFI
SLIM DESIGN LED
FULL USER MANUAL AVAILABLE AT VIZIO.COM
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YOUR PRODUCT INCLUDES FREE LIFETIME TECH SUPPORT
The VIZIO support team is highly trained
and is based in the United States.
We can help with:
•
•
•
•
New Product Setup
Connecting Your Devices
Technical Problems
And More
Phone: (877) 878-4946 (TOLL-FREE)
Email: techsupport@VIZIO.com
Web: www.VIZIO.com/support
Hours of operation:
Monday - Friday: 5 am TO
Saturday - Sunday: 8 am TO
9
pm (pST)
pm (pST)
4
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PACKAGE CONTENTS
4 x M5 16mm
Pan Head Screws
VIZIO LCD HDTV
Remote Control
with Batteries
This Quick Start Guide
5 x M5 8mm
Pan Head Screws
HELP VIZIO REDUCE PAPER WASTE.
DOWNLOAD THE FULL USER MANUAL AT
VIZIO.COM/SUPPORT
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VIZIO RECOMMENDS
MAXIMUM PERFORMANCE
SLIM DESIGN
HIGH SPEED HDMI® CABLE - EXTREME SLIM SERIES
Keep a low profile with the High Speed HDMI® Cable - Extreme Series. Ideal for ultra-thin HDTVs, its built-in smart
chip provides picture perfect HD video, 3D and superior audio at up to 10.2 Gbps. This all-in-one cable also supports
advanced 7.1 surround sound and audio return channel, eliminating the need for additional cables.
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USING THE REMOTE
APP LAUNCHER
Quickly launch the pictured app.
INPUT
Change the currently-displayed input.
POWER
Turn TV on or off.
A/V CONTROLS
Control USB media player.
INFO
Display the info window.
CLOSED CAPTIONS
Open the closed caption menu.
MENU
Display the on-screen menu.
EXIT
Close the on-screen menu.
ARROW
Navigate the on-screen menu.
OK
Select the highlighted menu option.
GUIDE
Display the info window.
BACK
Go to the previous on-screen menu.
V BUTTON
Open the VIA dock.
VOLUME UP/DOWN
Increase or decrease loudness
of the audio.
CHANNEL UP/DOWN
Change the channel.
LAST
Return to the channel last viewed.
MUTE
Turn the audio off or on.
DASH
NUMBER PAD
Manually enter a channel.
Use with number pad to manually
enter a digital sub-channel. (For
example, 18-4 or 18-5.)
WIDE
Switch the display mode.
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USING THE REMOTE (REAR)
DO NOT COVER THIS AREA
This is the transmitter.
ARROW
Use to navigate on-screen menus.
ALT
V.I.A. SHORTCUT BUTTONS
Control VIZIO Internet Apps
Press and hold while pressing another key to
enter a blue character. For example, press
ALT and W to enter a # character.
SHIFT
Press and hold while pressing
another key to enter a capital letter.
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INSTALLING THE BASE
1
2
Place the base upside down resting on a ledge.
Then slide the neck piece downward into place.
Attach the neck piece by tightening the five (5)
included M5 8mm Pan Head Screws into the center
holes as shown.
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3
4
Slide the collar piece downward into place over the
neck.
Place the TV screen-down on a clean, flat surface. To
prevent scratches or damage to the screen, place
the TV on a soft surface, such as carpet, rug, or
blanket.
Insert the neck into the TV and tighten the four (4)
included M5 16mm Pan HeadScrews.
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5
6
Slide the base cover into place.
Place the TV on a stable, level surface.
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UPGRADE TO POWERFUL DIGITAL AUDIO
The VIZIO Home Theater Sound Bar with Wireless Subwoofer delivers exceptional audio performance in a new
sleeker, slimmer design - a perfect complement for a 37” HDTV and larger. This powerful sound system is also
remarkably versatile. Its wireless subwoofer fits nearly anywhere in your home theater up to 60 ft. away, and
the sound bar offers either a table-stand or wall-mount option.
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FIRST-TIME SETUP
1
2
Remove the battery cover by pressing gently on the
cover and sliding away from the remote.
Plug the power cord into an electrical outlet.
Insert the included batteries.
Gently slide the battery cover back into place.
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Back of TV
3
4
Ethernet
Cable
Coaxial
Cable
If you have an external antenna or a cable connection
that extends from a wall outlet,
connect it to the TV with an RF/Coaxial cable.
Turn the TV on by pressing the Power button on the
remote. The Setup App is displayed.
Use the Arrow buttons on the remote to highlight
If you have a high-speed internet connection, connect
an Ethernet cable from your modem
or router to the back of the TV as shown.
Home Use and press OK
Use the Arrow buttons on the remote to highlight
Home Mode Setup and press OK
.
.
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5
6
Use the OK and Arrow Up/Down buttons on the
remote to read and accept the Terms of Service and
Privacy Policy for Yahoo! TV Widgets.
Select the name of your wireless network from the
list of available networks and press OK
.
Enter your network key using the on-screen keyboard,
then highlight Connect and press OK
When you are finished, highlight Next and press OK
.
.
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7
8
Enter your First Name, Last Name, Phone Number,
ZIP Code, and E-mail Address using the on-screen
keyboard.
Answer the on-screen questions about your TV
connection using the Arrow and OK buttons on the
remote.
When you have finished the channel scan, highlight
Exit to Live TV and press OK
Highlight Next and press OK
.
.
The First-Time Setup is complete.
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CONNECTING YOUR DEVICES
BACK OF TV
Connect to:
R
L
Y
Match colored connectors
to colored ports.
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Choose ONE connection type for each device.
(Cables are not included.)
Commonly-connected
devices:
• ANALOG
• VIDEO (480i)*
• STEREO AUDIO
AV CABLE
GOOD
Match colored
connectors
to colored ports.
Cable or Satellite Boxes
• ANALOG
• HD VIDEO (1080i)*
• STEREO AUDIO
COMPONENT CABLE
BETTER
Blu-ray™ or DVD Players
• DIGITAL
• HD VIDEO (1080p)*
• DIGITAL AUDIO
HDMI CABLE
BEST
Game Consoles
* Maximum Resolution
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GETTING STARTED WITH VIZIO INTERNET APPS
2
Highlighted App
V.I.A.
Press this button to
open the V.I.A. Dock.
The V.I.A Dock is displayed on the bottom of the
screen.
Use the Arrow buttons on the remote to highlight an
app, then press OK to open it.
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Your V.I.A Dock has many popular apps pre-loaded, but you can add more at any time.
To discover and add new apps to the Dock, open the Connected TV Store app.
3
Highlight Categories and press OK
.
A list of app categories is displayed.
Select a category and browse
through the available apps.
When you’ve found an app you want
to add to the Dock, highlight Add
Widget to My Profile and press OK
.
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VIZIO RECOMMENDS
THE ULTIMATE
ULTRABOOK™
14” THIN+LIGHT
With uncompromising performance, and premium picture and audio quality in a remarkably thin profile, the VIZIO
Thin+Light is the Ultrabook that’s impossible to ignore. Ultra-responsive and ultra-portable, the VIZIO Thin+Light
boots up instantly and goes wherever you do. If good things come in small packages, this must be the best there is.
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HELP TOPICS
•
•
The on-screen menu has guided setup. Press MENU, then select Help > Guided Setup.
Select the type of setup you need and press OK. The Setup App will begin.
To reset the TV to factory defaults, press MENU > Help > Reset TV Settings. Select Yes.
Remember that all of your settings will be lost!
How do I return to the
Setup App?
•
•
•
Press the VOLUME UP button on the remote or on the side of the TV.
Press the MUTE button on the remote to ensure that mute is off.
Press MENU, then select Audio. Be sure TV Speakers is set to On.
There is a picture, but
there is no sound.
•
•
Be sure your connected devices are turned on.
Press the INPUT button on the remote and select the input to which your device is
connected (HDMI-1, AV, Component, etc).
The TV displays
“No Signal.”
There are black/
gray bars on the top/
bottom/sides of the
screen.
•
•
Note that some television channels add black bars to the picture.
Set the TV to Wide or Zoom mode. Press MENU, then select Wide. Highlight Wide or
Zoom and press OK.
•
Adjust the video settings of your external device
•
•
•
Be sure the power cord is securely connected to a working electrical outlet.
Press the POWER button on the remote or on the side of the TV.
If the above steps do not work, try plugging the power cord into a different outlet.
There is no power.
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LEGAL
/
COMPLIANCE
FCC Class B Radio Interference Statement
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Notice
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment. It is the responsibilities of the user to correct such interference.
FCC warning
Changes or modifications not expressly approved by the party responsible for compliance with the FCC Rules could void the user’s authority to operate this equipment.
Caution
Always use an AC/DC power adapter that is properly grounded. Use the AC cords listed below for each area.
Germany: VDE
UK: BASE/BS
Japan: Electric Appliance Control Act
USA: UL
Canada: CSA
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LIMITED WARRANTY
ON PARTS AND LABOR
installation and set-up issues or any repairs attempted by anyone other than by a VIZIO
authorized service center. Products with unreadable or removed serial numbers, or requiring
routine maintenance are not covered.This one year limited warranty does not cover Products
sold “AS IS”, “FACTORY RECERTIFIED”, or by a non-authorized reseller.
Covers units purchased as new in United States and Puerto Rico Only.
VIZIO provides a warranty to the original purchaser of a new Product against defects in
materials and workmanship for a period of one (1) year of non-commercial usage and ninety
(90) days of commercial use. If a Product covered by this warranty is determined to be
defective within the warranty period, VIZIO will either repair or replace the Product at its sole
option and discretion.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED
ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT-
ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION
TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL
LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO’S
NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE
DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE
PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION
OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL
OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS,
WHICH VARY FROM STATE TO STATE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT
NOTICE.
To obtain warranty service, contact VIZIO Technical Support via e-mail: TechSupport@VIZIO.
com or via phone at 877 MY VIZIO (877.698.4946) from 6:00AM to 9:00PM Monday through
PRE-AUTHORIZATION MUST BE OBTAINED BEFORE SENDING ANY PRODUCT TO A VIZIO
SERVICE CENTER. Proof of purchase in the form of a purchase receipt or copy thereof is
required to show that a Product is within the warranty period.
Parts and Labor
There will be no charge for parts or labor during the warranty period. Replacement parts and
Products may be new or recertified at VIZIO’s option and sole discretion. Replacement parts
and Products are warranted for the remaining portion of the original warranty or for ninety
(90) days from warranty service or replacement, whichever is greater.
CHECK WWW.VIZIO.COM FOR THE MOST CURRENT VERSION.
Type of Service
Personal Data
Defective Products must be sent to a VIZIO service center to obtain warranty service.
VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover
return shipping to the customer. PRE-AUTHORIZATION IS REQUIRED BEFORE SENDING ANY
PRODUCT TO A VIZIO SERVICE CENTER FOR WARRANTY SERVICE.
If your VIZIO product is capable of storing personal data and other information, ALL
CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF SOME IN-HOME
AND ALL SHIP-IN WARANTY SERVICE. If this occurs, your product will be restored to you
configured as originally purchased. You will be responsible for restoring all applicable data
and passwords. Recovery and reinstallation of user data is not covered under this Limited
Warranty. In order to protect your personal information, VIZIO recommends that you always
clear all personal information from the unit before it is serviced, regardless of the servicer.
Product returns to VIZIO’s service centers must utilize either the original carton box and
shipping material or packaging that affords an equal degree of protection. VIZIO Technical
Support will provide instructions for packing and shipping the covered Product to the VIZIO
service center.
Zero Bright Pixel Defect Guarantee
Limitations and Exclusions
This policy covers “zero bright pixel” defects for the duration of the limited “ONE YEAR
WARRANTY” on select new product purchases.To determine if this guarantee applies to your
product, refer to the “DETAILS” tab of the model’s product information page (www.VIZIO.
com) or look for the “zero bright pixel” guarantee on the box.
VIZIO’s one-year limited warranty only covers defects in materials and workmanship. This
warranty does not cover, for example: cosmetic damage, normal wear and tear, improper
operation, improper voltage supply or power surges, signal issues, damages from shipping,
acts of God, any type of customer misuse, modifications or adjustments, as well as
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© 2012 VIZIO INC. ALL RIGHTS RESERVED.
120713OC-NC
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