Use & Care
Viking Range Corporation
111 Front Street
Greenwood, Mississippi 38930 USA
(662) 455-1200
For product information, call 1-888-VIKING1 (845-4641)
or visit the Viking Web site at vikingrange.com
Hoods
F20959 EN
(041212)
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Warnings
(cont.)
Warnings
(cont.)
WARNING
CAUTION
TO REDUCE THE RISK OF A RANGETOP GREASE FIRE:
1. Never leave surface units unattended at high setting. Boilovers
cause smoking and greasy spillovers that may ignite. Heat oils
slowly on low or medium settings.
For general ventilating use only. DO NOT use to exhaust
hazardous or explosive materials and vapors.
2. Always turn hood ON when cooking at high heat or when
cooking flaming foods. (i.e. Crepes suzette, Cherries jubilee,
Peppercorn beef flambé).
3. Clean ventilating fans frequently. Grease should not be
allowed to accumulate on fan or filter.
CAUTION
If the power to the hood is not disconnected during
cleaning, the heat sensor thermostat can cause the blower
to turn on.
4. Use proper pan size. Always use cookware appropriate for the
size of the surface element.
CAUTION
WARNING
Unplug power cords from control panel before cleaning or
servicing hood.
To reduce the risk of injury to persons in the event of a
rangetop grease fire, observe the following: (Based on
“Kitchen Firesafety Tips,” published by NFPA.)
CAUTION
1. SMOTHER FLAMES with a close fitted lid, cookie sheet, or
metal tray, then turn off the burner. BE CAREFUL TO
PREVENT BURNS. If the flames do not go out immediately,
EVACUATE AND CALL THE FIRE DEPARTMENT.
2. NEVER PICK UP A FLAMING PAN. You may be burned.
3. DO NOT USE WATER, including wet dishcloths or towels a
violent steam explosion will result.
DO NOT place flammable material on warming shelves
when using heat lamps.
CAUTION
4. Use an extinguisher ONLY if
Do not use a porcelain cleaner or rough abrasive cleaner.
• You know it is a Class ABC extinguisher, and you
already know how to operate it.
• The fire is small and contained in the area where it
started.
• The fire department is being called.
• You can fight the fire with your back to an exit.
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRICAL SHOCK, OR
INJURY TO PERSONS, RANGEHOODS MUST BE INSTALLED
WITH THE VENTILATORS THAT ARE SPECIFIED ON THEIR
CARTON INDICATING SUITABILITY WITH THIS MODEL.
OTHER VENTILATORS CANNOT BE SUBSTITUTED.
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Before Using Hood
Table of Contents
Getting Started
Although the hood is cleaned upon completion of the
manufacturing process, you will probably need to clean your
hood again after installation. Wipe the surface of the hood with
a good household cleaner applied with a soft cloth, or stainless
steel polish, depending on the finish of your hood. This will
leave a protective finish on the hood.
Before Using Hood ______________________________________________7
Features _________________________________________________________7
Heat Sensor Thermostat _____________________________________7
Product Controls/Operation
Features
Heat Sensor Thermostat
Settings and Functions __________________________________________8
RDWHC Model Operation ___________________________________8
Your hood is equipped with a heat sensor thermostat. The
thermostat will turn on or speed up the blower if it senses
excessive heat above the cooking surface. When the sensor
activates, the letters “HOT” will appear on the display. If the
blower is OFF - the sensor turns the blower on to HIGH speed.
If the blower is on at a lower speed setting - the sensor turns
the blower up to HIGH speed. When the temperature level
drops to normal, the blower will return to its original setting
and the display will be cleared.
Product Care
Cleaning and Maintenance _____________________________________9
Mesh Filters ________________________________________________10
Charcoal Filters ___________________________________________________10
Hood Canopy ____________________________________________________11
Enamel Finish _______________________________________________11
Stainless Steel Finish ________________________________________11
Light Bulbs _________________________________________________12
Service Information _____________________________________________13
Warranty _______________________________________________________14
CAUTION
If the power to the hood is not disconnected during cleaning,
the heat sensor thermostat can cause the blower to turn on.
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Settings and Functions
Cleaning and Maintenance
RDWHC Model Operation
Always turn on your hood before you begin cooking to
establish airflow in the kitchen. Also let the blower run for a few
minutes to clear the air after you turn off your cooking
appliance. This will help keep the kitchen air cleaner.
CAUTION
Unplug power cords from control panel before cleaning or
servicing hood.
Dimmer knob
Blower speed knob
Any piece of equipment works better and lasts longer when
maintained properly and kept clean. Ventilation equipment is
no exception. Your hood must be kept clean and maintained
properly.
LIGHTS
FAN
PUSH ON/OFF
PUSH ON/OFF
LOW
HIGH
LOW
HIGH
Light switch
ON/OFF switch
ON/OFF switch—Starts and stops the blower. When turned on
the blower will operate at the previous setting of the speed
control.
Blower speed knob—Turn counterclockwise to decrease the
blower speed and clockwise to increase the speed. The type of
cooking you are doing will dictate the speed of the blower you
use.
Light switch—Controls the 50-watt halogen lights located in
the front of the hood.
Dimmer knob—Turn the knob clockwise to brighten the lights
and counterclockwise to dim.
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Cleaning and Maintenance
Cleaning and Maintenance
Cleaning Mesh Filters
Cleaning Hood Canopy
As air passes through the filter, grease particles collect on the stainless
steel screen inside the filter. The filters should be examined periodically
to assure that all surfaces and parts are clean. This unit is equipped with
an alarm. Once the unit has been in operation for 48 hours, the letters “FILT”
will appear on the display. The filters can then be washed in a dishwasher or
in a sink with hot, soapy water. Simple periodic cleaning will ensure maximum
effectiveness. Do not use caustic detergent to clean the filters. An abrasive or
corrosive cleaner may damage the finish. Do not take the filters apart to clean
them. It is not necessary and will void the filter warranty. Once the filters have
been cleaned and placed back in the hood, the display is canceled by
holding the scroll up (+) and the scroll down (-) buttons for 5 seconds.
Finishes in enamel or stainless steel are highly resistant to
damage or discoloration due to grease, steam, and heat—
provided that reasonable care is given to the equipment. The
following suggestions will help keep your hood looking new.
1. Do not allow an excessive accumulation of grease. For best
results, you should wipe your hood clean with a cloth dipped in
warm, soapy water. DO NOT USE ABRASIVE CLEANSERS,
STEEL WOOL PADS, OR ABRASIVE CLOTHS. DO NOT use
cleansers that contain chlorides; the chlorides in the cleaner
could damage the stainless steel finish. If you need to scrape
stainless steel to remove encrusted materials, first soak the area
with hot towels to loosen the material, then use a wooden or
nylon spatula or scraper. DO NOT use a metal knife, spatula, or
any other metal tool to scrape stainless steel.
2. Every 3 months give your hood a thorough cleaning. On
painted surfaces, use a new coat of wax. A good wax
cleaner—available at either a grocery or hardware store—will
do both jobs at once. On stainless steel surfaces, use a good
stainless steel cleaner and polish.
CAUTION
For general ventilating use only. DO NOT use to exhaust hazardous
or explosive materials and vapors.
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Renewing Enamel Finish
If discoloration occurs, you should thoroughly polish the finish
on your hood to renew its gloss and luster and to remove any
grease residue which may have a yellowing effect. Use any
good enamel polish, refrigerator polish, or automotive polish.
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CAUTION
Slide filter front over front lip. Push filter
rear up, then slide back over rear lip.
Slide filter front over front lip. Push filter
rear up, then slide back over rear lip.
Do not use a porcelain cleaner or rough abrasive cleaner.
Maintaining Charcoal Filter (Recirculating Hoods Only)
Replace the charcoal filters every 6 months to 1 year depending on the
amount and type of cooking you do.
Renewing Stainless Steel Finish
Regular cleaning is the best way to assure that your stainless
steel finish stays bright and unscratched. Use lemon oil or
stainless steel polish to coat and protect stainless steel.
To replace, remove the baffle/charcoal filter
assembly and slide the charcoal filter out of the
channel and replace with a new one. Do not put
the charcoal filters in the dishwasher.
CAUTION
All brass special ordered parts are coated with an epoxy
coating. DO NOT use brass cleaners or abrasive cleansers
on the brass option parts.
Replacement filters are available through your local
Viking Range dealer, or you can call the Viking
Online Store at 1-877-834-8222 or visit
vikingrange.com
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Cleaning and Maintenance
Service Information
Replacing the Light Bulbs
When removing bulbs use an oven mitt to protect your hand
in case the bulb breaks.
If service is required, call your dealer or authorized service agency.
The name of the authorized service agency can be obtained from the
dealer or distributor in your area.
Halogen Lights
1. Unscrew halogen bulb.
2. Replace the bulb with a 120 volt, 50-watt halogen bulb.
Have the following information readily available.
• Model number
• Serial number
• Date purchased
• Name of dealer from whom purchased
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Clearly describe the problem that you are having. If you are unable to
obtain the name of an authorized service agency, or if you continue
to have service problems, contact Viking Range Corporation at
1-888-VIKING1 (845-4641), or write to:
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VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood, Mississippi 38930 USA
The model and serial number for your hood is located behind the baffle filter
on the left side panel in the lower right corner.
Record the information indicated below. You will need it if service is ever
required.
Model no._____________________ Serial no. ________________________
Date of purchase _______________ Date installed ___________________
Dealer’s name __________________________________________________
Address ________________________________________________________
_______________________________________________________________
If service requires installation of parts, use only authorized parts to ensure
protection under the warranty.
THIS MANUAL SHOULD REMAIN WITH THE HOOD FOR FUTURE
REFERENCE.
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Warranty
Warranty (cont.)
HOODS WARRANTY
THREE YEAR FULL WARRANTY
Hoods and all of their component parts, except as detailed below*†, are warranted to be free from
defective materials or workmanship in normal residential use for a period of three (3) year from the date of
original retail purchase or closing date for new construction, whichever period is longer. Viking Range
Corporation, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be
defective during the warranty period.
WARRANTY SERVICE
To obtain warranty service, contact an authorized Viking Range Corporation service agent, or Viking Range
Corporation, 111 Front Street, Greenwood, Mississippi 38930, (888) 845-4641. Provide model and serial
number and date of original purchase or closing date for a new construction. For the name of your nearest
authorized Viking Range Corporation service agency, call Viking Range Corporation.
IMPORTANT: Retain proof of original purchase to establish warranty period.
Specifications subject to change without notice.
*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from
cosmetic defects in materials or workmanship (such as scratches on stainless steel,
paint/porcelain blemishes, etc.) for a period of ninety (90) days from the date of original retail
purchase or closing date for new construction, whichever period is longer. Any defects must be
reported to the selling dealer within ninety (90) days from date of original retail purchase.
Viking Range Corporation uses high quality processes and materials available to produce all
color finishes. However, slight color variation may be noticed because of the inherent
differences in painted parts and porcelain parts as well as differences in kitchen lighting,
product locations, and other factors. Therefore, this warranty does not apply to color variation
attributable to such factors.
†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full
warranty applies to applications where use of the product extends beyond normal residential
use, but the warranty period for products used in such applications is ninety (90) days.
Examples of applications covered by this warranty are bed and breakfasts, fire stations, private
clubs, churches, yachts, etc. Under this "Residential Plus" warranty, the product, its components
and accessories are warranted to be free from defective material or workmanship for a period
of ninety (90) days from the date of original retail purchase. This warranty excludes use of the
product in all commercial locations such as restaurants, food service locations and institutional
food service locations.
FIVE YEAR LIMITED WARRANTY ON VENTILATION MOTORS
Any ventilator motor which fails due to defective materials or workmanship in normal household use
during the fourth year through the fifth year from the date of original retail purchase will be repaired or
replaced, free of charge for the part itself, with the owner paying all other costs, including labor.
TERMS AND CONDITIONS
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee
owner of the product during the term of the warranty and applies to products purchased and located in
the United States and Canada. Products must be purchased in the country where service is requested. If
the product or one of its component parts contains a defect or malfunction during the full warranty period
after a reasonable number of attempts by the warrantor to remedy the defect or malfunction, the owner is
entitled to either a refund or replacement of the product or its component part or parts. Replacement of a
component part includes its free installation, except as specified under the limited warranty. Under the
terms of this warranty, service must be performed by a factory authorized Viking Range Corporation
service agent or representative. Service will be provided during normal business hours, and labor
performed at overtime or premium rates shall not be covered by this warranty.
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance,
providing proof of purchase upon request, and making the appliance reasonably accessible for service.
The return of the Owner Registration Card is not a condition of warranty coverage. You should, however,
return the Owner Registration Card so that Viking Range Corporation can contact you should any question
of safety arise which could affect you.
This warranty gives you specific legal rights, and you may also have other rights which may vary from
jurisdiction to jurisdiction.
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from
abuse, failure to provide reasonable and necessary maintenance, accident, delivery, negligence, natural
disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper installation,
improper operation, or repair or service of the product by anyone other than an authorized Viking Range
Corporation service agency or representative. This warranty does not apply to commercial usage.
LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY
OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS
PRODUCT SHALL BE THE REMEDIES SET FORTH ABOVE.VIKING IS NOT RESPONSIBLE FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGE, INCLUDING BUT NOT LIMITED TO FOOD OR
MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER ARISING OUT OF BREACH OF
WARRANTY, BREACH OF CONTRACT OR OTHERWISE. Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to
you. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF COVERAGE OF
THE APPLICABLE EXPRESS WRITTEN LIMITED WARRANTIES SET FORTH ABOVE. Some states do not
allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
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