Viking Use & Care Manual
Viking Range Corporation
111 Front Street
Greenwood, Mississippi 38930 USA
(662) 455-1200
For product information
call 1-888-VIKING1 (845-4641),
or visit the Viking Web site at
vikingrange.com
Designer Hoods
F20861 EN
(061011)
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Warnings
(cont.)
Warnings
(cont.)
WARNING
CAUTION
TO REDUCE THE RISK OF A RANGETOP GREASE FIRE:
1. Never leave surface units unattended at high setting. Boilovers
cause smoking and greasy spillovers that may ignite. Heat oils
slowly on low or medium settings.
For general ventilating use only. DO NOT use to exhaust
hazardous or explosive materials and vapors.
2. Always turn hood ON when cooking at high heat or when
cooking flaming foods. (i.e. Crepes suzette, Cherries jubilee,
Peppercorn beef flambé).
3. Clean ventilating fans frequently. Grease should not be
allowed to accumulate on fan or filter.
CAUTION
If the power to the hood is not disconnected during
cleaning, the heat sensor thermostat can cause the blower
to turn on.
4. Use proper pan size. Always use cookware appropriate for the
size of the surface element.
CAUTION
WARNING
Unplug power cords from control panel before cleaning or
servicing hood.
To reduce the risk of injury to persons in the event of a
rangetop grease fire, observe the following: (Based on
“Kitchen Firesafety Tips,” published by NFPA.)
CAUTION
1. SMOTHER FLAMES with a close fitted lid, cookie sheet, or
metal tray, then turn off the burner. BE CAREFUL TO
PREVENT BURNS. If the flames do not go out immediately,
EVACUATE AND CALL THE FIRE DEPARTMENT.
2. NEVER PICK UP A FLAMING PAN. You may be burned.
3. DO NOT USE WATER, including wet dishcloths or towels a
violent steam explosion will result.
DO NOT place flammable material on warming shelves
when using heat lamps.
CAUTION
4. Use an extinguisher ONLY if
All brass special ordered parts are coated with an epoxy
coating. DO NOT use brass cleaners or abrasive cleansers
on the brass option parts.
• You know it is a Class ABC extinguisher, and you
already know how to operate it.
• The fire is small and contained in the area where it
started.
• The fire department is being called.
• You can fight the fire with your back to an exit.
CAUTION
Do not use a porcelain cleaner or rough abrasive cleaner.
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRICAL SHOCK, OR
INJURY TO PERSONS, RANGEHOODS MUST BE INSTALLED
WITH THE VENTILATORS THAT ARE SPECIFIED ON THEIR
CARTON INDICATING SUITABILITY WITH THIS MODEL.
OTHER VENTILATORS CANNOT BE SUBSTITUTED.
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Before Using Hood
Table of Contents
Getting Started
Although the hood is cleaned upon completion of the
manufacturing process, you will probably need to clean your
hood again after installation. Wipe the surface of the hood with
a good household cleaner applied with a soft cloth, or stainless
steel polish, depending on the finish of your hood. This will
leave a protective finish on the hood.
Before Using Hood ______________________________________________7
Features _________________________________________________________7
Heat Sensor Thermostat _____________________________________7
Product Controls/Operation
Features
Heat Sensor Thermostat
Settings and Functions __________________________________________8
Hood Operation _____________________________________________8
DCH/DPPV Model Operation ________________________________9
Your hood is equipped with a heat sensor thermostat. The
thermostat will turn on or speed up the blower if it senses
excessive heat above the cooking surface. When the sensor
activates, the letters “HOT” will appear on the display. If the
blower is OFF - the sensor turns the blower on to HIGH speed.
If the blower is on at a lower speed setting - the sensor turns
the blower up to HIGH speed. When the temperature level
drops to normal, the blower will return to its original setting
and the display will be cleared.
Product Care
Cleaning and Maintenance _____________________________________10
Baffle Filters ________________________________________________10
Mesh Filters ________________________________________________12
Charcoal Filters ___________________________________________________12
Hood Canopy ____________________________________________________13
Enamel Finish _______________________________________________13
Stainless Steel Finish ________________________________________13
Brass Parts __________________________________________________14
Ductless Venting Chamber __________________________________14
Light Bulbs _________________________________________________14
Service Information _____________________________________________15
Warranty _______________________________________________________16
CAUTION
If the power to the hood is not disconnected during cleaning,
the heat sensor thermostat can cause the blower to turn on.
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Settings and Functions
Settings and Functions
DCH/DPPV Model Operation
Hood Operation
Always turn on your hood before you begin cooking to
establish airflow in the kitchen. Also let the blower run for a few
minutes to clear the air after you turn off your cooking
appliance. This will help keep the kitchen air cleaner.
Always turn on your hood before you begin cooking to
establish airflow in the kitchen. Also let the blower run for a few
minutes to clear the air after you turn off your cooking
appliance. This will help keep the kitchen air cleaner.
Dimmer knob
Blower speed knob
Light control
Digital display
Fan control
LIGHTS
FAN
PUSH ON/OFF
Light
Fan
PUSH ON/OFF
00:00
Timer
LOW
HIGH
LOW
HIGH
Set
Delay
Push On/Off
Set button
Scroll down button
Push On/Off
Delay feature button
Scroll up button
Light switch
ON/OFF switch
ON/OFF switch—Starts and stops the blower. When turned on
the blower will operate at the previous setting of the speed
control.
Blower speed knob—Turn counterclockwise to decrease the
blower speed and clockwise to increase the speed. The type of
cooking you are doing will dictate the speed of the blower you
use.
Light knob—Push once to turn lights on. Push again to turn
lights off. Rotate clockwise to increase light intensity and
counterclockwise to decrease light intensity. Light setting will
stay the same when turned on or off.
Fan knob—Push once to turn blower on. Push again to turn
blower off. Rotate clockwise to increase blower speed and
counterclockwise to decrease blower speed.
Light switch—Controls the 50-watt halogen lights located in
the front of the hood.
Dimmer knob—Turn the knob clockwise to brighten the lights
and counterclockwise to dim.
Digital display—Remains blank while timer/delay functions are
not in use. Displays desired set time which is set by either the
set button or delay function button. Upon reaching 00:00, the
buzzer will sound and will continue to beep every 10 seconds
up to 5 minutes.
Delay feature button—Pushing this button once will automatically
set the digital display to 10 minutes. Pushing again will go to 20
minutes and so forth, up to 30 minutes. The blower will activate and
the timer will start counting down until 00:00 is reached. At this time
the display will go blank and blower will cut off.
Scroll up button—Changes timer display upward to 12 hours.
Scroll down button—Changes timer display downward to 00:00.
Set button—Pushing once will activate display (00:00) and
allow you to enter time using the scroll up or scroll down
buttons. The blower cannot be activated using the set button.
Only the timer will be activated. Upon reaching 00:00, the
buzzer will sound and will continue to beep every 10 seconds
up to 5 minutes.
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Cleaning and Maintenance
Cleaning and Maintenance
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CAUTION
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Unplug power cords from control panel before cleaning or
servicing hood.
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Any piece of equipment works better and lasts longer when
maintained properly and kept clean. Ventilation equipment is
no exception. Your hood must be kept clean and maintained
properly.
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Cleaning Baffle Filters
Slide filter forward off of rear lip. Lower
filter rear, then slide filter front out.
Slide spacer forward off of rear lip. Lower
spacer rear, then slide spacer front out.
As air passes through a baffle filter, grease particles collect
on the stainless steel U-shaped baffle channels and drip
down into the bottom of the filter. Baffle filters are extremely
efficient when compared to mesh filters. The power of the
hood is increased as more air passes through a baffle filter
than with mesh filters, which are usually dirty. Baffle filters are
almost universally required in commercial installations due to
their superior ability to capture grease. The baffle filters
should be examined periodically to assure that all surfaces
and parts are clean. The filters can be washed in a
dishwasher or in a sink with hot, soapy water. Simple periodic
cleaning will ensure maximum filter effectiveness.
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Grease trough
(18” H. hoods only)
• Do not use caustic detergent to clean the filters. An
abrasive or corrosive cleaner may damage the finish.
• Do not take the baffle filters apart to clean them. It is not
necessary and will void the filter warranty.
When cleaning filters in 18”H. hoods,
always remove the grease trough and clean
by soaking in a sink with hot soapy water.
Slide filter forward off of rear lip. Lower
filter rear, then slide filter front out.
Note: Professional oven shown.
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Cleaning and Maintenance
Cleaning and Maintenance
Cleaning Mesh Filters
Cleaning Hood Canopy
As air passes through the filter, grease particles collect on the stainless
steel screen inside the filter. The filters should be examined periodically
to assure that all surfaces and parts are clean. This unit is equipped with
an alarm. Once the unit has been in operation for 48 hours, the letters “FILT”
will appear on the display. The filters can then be washed in a dishwasher or
in a sink with hot, soapy water. Simple periodic cleaning will ensure maximum
effectiveness. Do not use caustic detergent to clean the filters. An abrasive or
corrosive cleaner may damage the finish. Do not take the filters apart to clean
them. It is not necessary and will void the filter warranty. Once the filters have
been cleaned and placed back in the hood, the display is canceled by
holding the scroll up (+) and the scroll down (-) buttons for 5 seconds.
Finishes in enamel or stainless steel are highly resistant to
damage or discoloration due to grease, steam, and heat—
provided that reasonable care is given to the equipment. The
following suggestions will help keep your hood looking new.
1. Do not allow an excessive accumulation of grease. For best
results, you should wipe your hood clean with a cloth dipped in
warm, soapy water. DO NOT USE ABRASIVE CLEANSERS,
STEEL WOOL PADS, OR ABRASIVE CLOTHS. DO NOT use
cleansers that contain chlorides; the chlorides in the cleaner
could damage the stainless steel finish. If you need to scrape
stainless steel to remove encrusted materials, first soak the area
with hot towels to loosen the material, then use a wooden or
nylon spatula or scraper. DO NOT use a metal knife, spatula, or
any other metal tool to scrape stainless steel.
2. Every 3 months give your hood a thorough cleaning. On
painted surfaces, use a new coat of wax. A good wax
cleaner—available at either a grocery or hardware store—will
do both jobs at once. On stainless steel surfaces, use a good
stainless steel cleaner and polish.
CAUTION
For general ventilating use only. DO NOT use to exhaust hazardous
or explosive materials and vapors.
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Renewing Enamel Finish
If discoloration occurs, you should thoroughly polish the finish
on your hood to renew its gloss and luster and to remove any
grease residue which may have a yellowing effect. Use any
good enamel polish, refrigerator polish, or automotive polish.
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CAUTION
Slide filter front over front lip. Push filter
rear up, then slide back over rear lip.
Slide filter front over front lip. Push filter
rear up, then slide back over rear lip.
Do not use a porcelain cleaner or rough abrasive cleaner.
Maintaining Charcoal Filter (Recirculating Hoods Only)
Replace the charcoal filters every 6 months to 1 year depending on the
amount and type of cooking you do.
Renewing Stainless Steel Finish
Regular cleaning is the best way to assure that your stainless
steel finish stays bright and unscratched. Use lemon oil or
stainless steel polish to coat and protect stainless steel.
To replace, remove the baffle/charcoal filter
assembly and slide the charcoal filter out of the
channel and replace with a new one. Do not put
the charcoal filters in the dishwasher.
CAUTION
All brass special ordered parts are coated with an epoxy
coating. DO NOT use brass cleaners or abrasive cleansers
on the brass option parts.
Replacement filters are available through your local
Viking Range dealer, or you can call the Viking
Online Store at 1-877-834-8222 or visit
vikingrange.com
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Cleaning and Maintenance
Service Information
Cleaning Brass Parts
All brass body parts should be wiped regularly with hot soapy
water. When hot soapy water will not do the job, use every day
household cleaners that are not abrasive.
If service is required, call your dealer or authorized service agency.
The name of the authorized service agency can be obtained from the
dealer or distributor in your area.
Replacing the Light Bulbs
When removing bulbs use an oven mitt to protect your hand
in case the bulb breaks.
Have the following information readily available.
• Model number
• Serial number
• Date purchased
Halogen Lights
1. Unscrew halogen bulb.
2. Replace the bulb with a 120 volt, 50-watt halogen bulb.
• Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are unable to
obtain the name of an authorized service agency, or if you continue
to have service problems, contact Viking Range Corporation at
1-888-VIKING1 (845-4641), or write to:
Infrared Heat Lamp
1. Unscrew infrared bulb from heat lamp socket.
2. Replace the bulb with an R40, 120 volt, 250-watt infrared
bulb.
VIKING RANGE CORPORATION
PREFERRED SERVICE
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1803 Hwy 82W
Greenwood, Mississippi 38930 USA
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Record the information indicated below. You will need it if service is ever
required. The model and serial number for your hood is located behind the
baffle filter on the left side panel in the lower right corner.
2
Model no._____________________ Serial no. ________________________
Date of purchase _______________ Date installed ___________________
Dealer’s name __________________________________________________
Address ________________________________________________________
_______________________________________________________________
If service requires installation of parts, use only authorized parts to ensure
protection under the warranty.
THIS MANUAL SHOULD REMAIN WITH THE HOOD FOR FUTURE
REFERENCE.
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Warranty
Warranty (cont.)
HOODS WARRANTY
THREE YEAR FULL WARRANTY
Hoods and all of their component parts, except as detailed below*†, are warranted to be free from
defective materials or workmanship in normal residential use for a period of three (3) year from the date of
original retail purchase or closing date for new construction, whichever period is longer. Viking Range
Corporation, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be
defective during the warranty period.
LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY
OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS
PRODUCT SHALL BE THE REMEDIES SET FORTH ABOVE.VIKING IS NOT RESPONSIBLE FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGE, INCLUDING BUT NOT LIMITED TO FOOD OR
MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER ARISING OUT OF BREACH OF
WARRANTY, BREACH OF CONTRACT OR OTHERWISE. Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to
you. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF COVERAGE OF
THE APPLICABLE EXPRESS WRITTEN LIMITED WARRANTIES SET FORTH ABOVE. Some states do not
allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from
cosmetic defects in materials or workmanship (such as scratches on stainless steel,
paint/porcelain blemishes, etc.) for a period of ninety (90) days from the date of original retail
purchase or closing date for new construction, whichever period is longer. Any defects must be
reported to the selling dealer within ninety (90) days from date of original retail purchase.
Viking Range Corporation uses high quality processes and materials available to produce all
color finishes. However, slight color variation may be noticed because of the inherent
differences in painted parts and porcelain parts as well as differences in kitchen lighting,
product locations, and other factors. Therefore, this warranty does not apply to color variation
attributable to such factors.
WARRANTY SERVICE
To obtain warranty service, contact an authorized Viking Range Corporation service agent, or Viking Range
Corporation, 111 Front Street, Greenwood, Mississippi 38930, (888) 845-4641. Provide model and serial
number and date of original purchase or closing date for a new construction. For the name of your nearest
authorized Viking Range Corporation service agency, call Viking Range Corporation.
IMPORTANT: Retain proof of original purchase to establish warranty period.
Specifications subject to change without notice.
†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full
warranty applies to applications where use of the product extends beyond normal residential
use, but the warranty period for products used in such applications is ninety (90) days.
Examples of applications covered by this warranty are bed and breakfasts, fire stations, private
clubs, churches, yachts, etc. Under this "Residential Plus" warranty, the product, its components
and accessories are warranted to be free from defective material or workmanship for a period
of ninety (90) days from the date of original retail purchase. This warranty excludes use of the
product in all commercial locations such as restaurants, food service locations and institutional
food service locations.
FIVE YEAR LIMITED WARRANTY ON VENTILATION MOTORS
Any ventilator motor which fails due to defective materials or workmanship in normal household use
during the fourth year through the fifth year from the date of original retail purchase will be repaired or
replaced, free of charge for the part itself, with the owner paying all other costs, including labor.
LIMITED WARRANTY ON STAINLESS STEEL (T-Series Models Only)
Any stainless steel part which rusts through due to defective materials or workmanship in normal use
during the fourth year through the useful lifetime of the unit from date of original retail purchase will be
repaired or replaced free of charge for the part itself, with the owner paying all other costs including labor.
TERMS AND CONDITIONS
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee
owner of the product during the term of the warranty and applies to products purchased and located in
the United States and Canada. Products must be purchased in the country where service is requested. If
the product or one of its component parts contains a defect or malfunction during the full warranty period
after a reasonable number of attempts by the warrantor to remedy the defect or malfunction, the owner is
entitled to either a refund or replacement of the product or its component part or parts. Replacement of a
component part includes its free installation, except as specified under the limited warranty. Under the
terms of this warranty, service must be performed by a factory authorized Viking Range Corporation
service agent or representative. Service will be provided during normal business hours, and labor
performed at overtime or premium rates shall not be covered by this warranty.
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance,
providing proof of purchase upon request, and making the appliance reasonably accessible for service.
The return of the Owner Registration Card is not a condition of warranty coverage. You should, however,
return the Owner Registration Card so that Viking Range Corporation can contact you should any question
of safety arise which could affect you.
This warranty gives you specific legal rights, and you may also have other rights which may vary from
jurisdiction to jurisdiction.
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from
abuse, failure to provide reasonable and necessary maintenance, accident, delivery, negligence, natural
disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper installation,
improper operation, or repair or service of the product by anyone other than an authorized Viking Range
Corporation service agency or representative. This warranty does not apply to commercial usage.
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