Viking Use & Care Manual
Viking Range Corporation
111 Front Street
Greenwood, Mississippi 38930 USA
(662) 455-1200
For product information,
call 1-888-VIKING1 (845-4641)
or visit the Viking Web site at
vikingrange.com
Professional/Custom Panel
325E & 450E Series Built-In Dishwashers
F20827 EN
(061011)
Download from Www.Somanuals.com. All Manuals Search And Download.
Important Safety Instructions
Table of Contents
Getting Started
Read all instructions before using the dishwasher.
Important Safety Instructions ______________________5
Features ___________________________________________8
• It is your responsibility to be sure your dishwasher
Product Controls
Has been installed by a qualified installer.
°
Cycle Data ________________________________________11
General Features: Cycles __________________________12
Using the Delay Start Option ______________________13
Has been properly grounded.
°
Has been properly connected to an appropriate
°
Operation
electrical supply, water supply and drain.
Preparing Dishes __________________________________14
Washing Recommendations _____________________16
Rack Adjustments _________________________________18
Silverware Basket __________________________________19
Loading Dishwasher _______________________________20
Loading Silverware Basket _________________________21
Loading Racks _____________________________________23
Dishwasher Detergent _____________________________25
Rinse Agent _______________________________________26
Wash Temperature_________________________________27
Energy Saving Tips ________________________________27
Water Hardness ___________________________________28
Has been securely mounted to the cabinet.
°
Is properly maintained.
°
Has had all shipping materials, packaging and
°
temporary labels removed.
• Install dishwasher so that it is protected from the elements.
Protect dishwasher from freezing to avoid possible fill valve
damage.
• DO NOT use an extension cord to connect the dishwasher
to electricity.
• Use the dishwasher only for its intended function.
• To avoid the risk of personal injury due to steam burns,
open door slowly to allow steam to escape before opening
completely.
Product Care
Maintenance ______________________________________29
Troubleshooting ___________________________________31
Troubleshooting Fault Codes ______________________36
Service Information ________________________________38
Warranty __________________________________________39
• Use only detergents and rinse agents recommended for use
in household dishwashers, and store them in a safe and dry
environment away from the access of children.
4
5
Download from Www.Somanuals.com. All Manuals Search And Download.
Important Safety Instructions
Important Safety Instructions
• When loading items to be washed, place sharp items so that
they are not likely to damage the door seal and load sharp
knives with the handles up to avoid the risk of personal
injury.
• Depending on cycles/options selected, the dishwasher
operates at very high water temperatures 155°F (68°C) on
some models. Use extreme caution when opening unit or
handling dishes.
• DO NOT use door to push racks in. Close the dishwasher
door when not in use.
• DO NOT wash plastic items unless marked “dishwasher
safe” or the equivalent.
• DO NOT repair or replace any part of the appliance unless
specifically recommended in the manual. All other servicing
should be referred to a qualified authorized technician.
• DO NOT operate the dishwasher without the filters in place.
• DO NOT operate your dishwasher unless all enclosure panels
are properly in place.
• When discarding an old dishwasher, always remove the door
to prevent accidental entrapment.
• DO NOT abuse, sit on or stand on the door or dish rack of
the dishwasher.
SAVE THESE INSTRUCTIONS!
• DO NOT tamper with controls.
• To reduce the risk of injury, do not allow children to play in or
on a dishwasher.
• If hot water has not been used recently (usually two weeks or
longer), hydrogen gases may buildup in the water heater and
the hot water pipes. HYDROGEN GAS IS EXPLOSIVE. To
prevent injury or damage, before using your dishwasher, turn
on all hot water faucets and allow water to run for several
minutes before using your dishwasher. This will allow gases to
escape. Do not smoke or use any open flames near the faucet
while it is open.
6
7
Download from Www.Somanuals.com. All Manuals Search And Download.
Features
Features
• Five-Stage Filtration and Waste Removal System
Prevents redepositing of food particles by assuring 100%
filtered water is delivered to dishes in all cycles resulting in
clean spot-free dishes. The system includes a removable
coarse strainer, exclusive Triple-Clean™ filtration with
self-cleaning jets, and an exclusive ultra hard food waste
disposer.
• Sure-Temp™ Water Heating
HydroFlo™ water heater automatically heats water to
appropriate/selected temperature, assuring excellent
washing performance.
• AirFlo™ Gentle Drying (450E model)
Gentle, effective and safe fan-driven system delivers warm,
gentle air over, under and around dishes.
• Condensate Quick Dry (325E model)
Moisture at the end of the cycle condenses on the stainless
interior and drains into the sump area providing quick and
efficient drying.
450E model shown
• Quiet Clean™ Performance Packages
Engineered top to bottom for the quietest operation
possible. The combination of a quiet three phase motor,
separate motor and pump for washing and draining, multi-
stage sound absorbing insulation and cushion mounted key
operating components provides a unique Quiet Clean™
sound package.
• Vari-Pressure Intelli-Wash™ System
Customizes water volumes and water pressure to
selected cycles and options. The wash system
includes multi-level washing with two high quality
stainless steel wash arms and an exclusive
blockproof Flexible-Fluid™ coupling direct water
feed. The exclusive DishGuard™ Protector
prevents spray arm blockage from lower rack load
while protecting dishes.
• “Load-As-You-Like” Sturdi-Bilt™ Racks
Fully extendable and adjustable nylon coated steel racks
accommodate 15 international place settings of china in a
single load.
• Diamond-Brite™ Stainless Steel Tank and Inner Door
Brightly polished surgical stainless steel to maintain
optimum long-term appearance.
• Central Intelligence™ System
Constant communications optimize performance
by measuring water temperature and water volume.
8
9
Download from Www.Somanuals.com. All Manuals Search And Download.
Features
Cycle Data
Total wash time
(minutes)
120°F
Recommended
dish types/
soil level
Total
water
gal. (L)
Cycle
name
Wash
temp.
(49°C)
Pots/
Pans
Heavily soiled
pots, pans and
casserole dishes
Main- 145° F (63° C)
Rinse- 150° F (66° C)
8.4
126
(min.)
1
6
Normal
Wash
Normally soiled
plates, glasses,
bowls, and lightly
Main- 120° F (49° C)
Rinse- 140° F (60° C)
4.5
88
(min.)
2
7
8
pots and
soiled
pans
3/4
Econo
Wash
Normally soiled
plates, glasses,
bowls, and lightly
soiled pots and
pans
Main- 125° F (51.7° C)
Rinse- 130° F (54° C)
5.4
5.8
101
(min.)
Light/
China
9
Lightly soiled
dishes or fine
china and crystal
Main- 130° F (54° C)
Rinse- 135° F (57° C)
81
(min.)
5
Rinse/
Hold
All dishware
Rinse
1.4
10
(min.)
450E model shown
1. Roller Bearing™ upper rack
• Hold-Tight™ dividers (3)
• One-piece stemware
Cradle/cup shelf (1 row)
(450E model)
• One-piece cup shelf (1 row)
2. DishGuard™ protector
3. Automatic detergent dispenser
4. Automatic rinse agent
dispenser
wash arms (2)
7. Removable coarse strainer
8. Fine filter
9. Lower rack
NOTE: Will perform properly if connected to “cold” water - 50° F (10° C). Cycle times
will be extended.
• One-piece fold down
tines (4 rows)
• Two-piece silverware
basket and lids (450E
model)
• Single-piece silverware
basket and lids (325E
model)
NOTE: All cycle times, temperatures and fills are approximate and are dependent on
installation and environmental conditions.
NOTE: Heating delays to meet set temperatures may extend the cycle times.
5. Top-of-door hidden control
panel
6. Stainless steel
NOTE: AirFlo™ Gentle Drying will add approximately one hour to the total cycle time.
(450E model)
10
11
Download from Www.Somanuals.com. All Manuals Search And Download.
Features: Cycles
Features: Cycles
450E
325E
HI TEMP WASH
Wash Cycles
POTS/PANS
Heavily soiled pots, pans and casserole dishes. Intense pressure, added
wash time and high temperatures.
Increases time, temperatures and may add extra water to improve
cleaning performance. Available with Pots/Pans and Normal cycles.
NOTE: When used with Pots/Pans cycle, periods of soaking will occur to aid in
the removal of baked on soils.
NORMAL WASH
Normally soiled plates, glasses, bowls, and lightly soiled pots and pans.
Varying pressure levels. Energy usage label is based on this cycle.
ECONO DRY (450E model only)
Selects a “no heat” dry. Available on Normal, Econo Wash and Light
China Cycles.
ECONO WASH
DELAY START
Normally soiled plates, glasses, bowls, and lightly soiled pots and pans.
Lowers last wash temperature and increases cycle time for optimum
performance.
Lets you delay running the dishwasher. To set “Delay Start”, select the
desired wash cycle and option(s). Press the “Delay Start” key once and
the number “2” will light, indicating a two hour delay. If you desire a
longer delay, continue pressing the “Delay Start” key to the desired
delay time. The corresponding number on the key will light. Once you
have set the desired delay time, press the “START” button and close the
door. “Delay Start” is not available with the Rinse/Hold cycle. Available
delay times vary by models.
LIGHT/CHINA
Lightly soiled dishes or fine china and crystal. Low temperature, shorter wash
and rinse. Varying pressure levels to ensure wash performance and protect
delicate dishes.
RINSE/HOLD
All dishware. Short, non-heated rinse with high pressure.
Audible Sound Signal
A single beep will occur when you select cycles, options and press the
“START” button. The end-of-cycle signal consists of 2 long beeps. If the
“START” button is not pressed or if the door is not closed within 4
seconds of pressing the “START” button, 3 short beeps will occur. For
all other error messages and to deselect the audible sound signal, see
the Troubleshooting/Fault Codes section.
Options
TOP WASH (450E model only)
Washes dishes on top rack only. Available on Normal Cycle.
NOTE: Option, Cycle and Start keys will only illuminate after they are selected.
12
13
Download from Www.Somanuals.com. All Manuals Search And Download.
Preparing Dishes
Changing a Program
It is not necessary to rinse normal food soils off the dishes
before putting them in the dishwasher, although larger solid
particles, such as bones, seeds, skins, pits, and toothpicks
should be removed.
Changing a Program After the Unit has Started
The dishwasher is programmed to stop operating if the door is
opened during a cycle. To change a program or option after
starting the machine, open the door slightly to let the spray
arms stop rotating and avoid getting sprayed with water. Press
and hold “START” for four seconds to cancel the current
selection, then press the touchpad(s) for your desired selection.
If you are not going to run the dishwasher immediately after
loading, it is best to rinse salty and highly acidic foods off
stainless steel, silver, and silverplate flatware. Prolonged
contact of foods—including lemon juice, salt, vinegar, mustard,
mayonnaise, and salad dressings—with stainless steel can
Press “START” again and close the door. The drain pump will
run to remove any dirty water from the dishwasher before
starting the newly selected cycle. Check to make sure there is
still detergent in the detergent dispenser.
cause corrosion (pitting).
Before Operation
Opening the Door after Cycle has Started
If the door is opened after the cycle has started, the ”START”
button will flash to indicate that the dishwasher is in Standby
Mode. Press the “START” button and close the door securely
within 4 seconds to restart the cycle.
1. Load the dishes per recommended loading. See section
on Loading Dishwasher.
2. Make sure there is rinse agent in the dispenser. Add rinse
agent if needed. See section on Rinse Agent.
3. Add proper amount of detergent and pre-wash. See
section on Dishwasher Detergent.
4. Push both top and bottom racks in.
5. Select the desired cycle and option(s). Cycle and Option
keys will illuminate to indicate selection.
6. Press “START”. The “START” symbol will illuminate to
indicate the unit is ready.
7. Close the door tightly until you hear a click. Otherwise, the
dishwasher will not start.
Option Restrictions
All options are not available for all cycles. Please note the
following:
• The option “HI TEMP WASH” is not available in the
“LIGHT/CHINA” or “ECONO WASH” cycles.
• No options are available in the “RINSE/HOLD” cycle.
• The option “TOP WASH” is available only with the
“NORMAL WASH” cycle.
After selecting the wash cycle and options, depress “START”
button. The start light will turn on. This merely means the
machine is ready. Close the door securely within 4 seconds of
pressing the “START” button.
14
15
Download from Www.Somanuals.com. All Manuals Search And Download.
Washing Recommendations
Washing Recommendations
Most household dishes such as plates, saucepans, and flatware are
dishwasher safe. If you are unsure, check the manufacturer’s
recommendations before washing. You are responsible for what is
washed in the dishwasher.
Materials Diswasher safe?
Comments
Knives
Yes
Position knives in large items tray
so that blades are not touching.
Knives may become dull if the
blades contact other items.
Materials Diswasher safe?
Comments
Non-stick
coatings
Not
Coating may wear off with repeated
Aluminum
Yes
Anodized aluminum may fade or
darken. Disposable aluminum may
recommended washing.
exceptions:
Pewter/
brass/
bronze
Not
recommended
Pewter, brass, and bronze may
tarnish or pit.
anodized and contact other dishes and cause dark
disposable
aluminum
spots.
Plastic
Yes
Yes
Disposable plastic cannot withstand
high water temperature or
dishwasher detergent.
Cast iron
Not
Seasoning will be removed and the
recommended cast iron will rust.
China/
stoneware
Yes
China without decoration or with
glaze covered patterns is usually
dishwasher safe. Antique, hand-
painted and gold-leaf China may
discolor or fade.
exceptions:
antique, hand-
painted, or
gold leaf
Rinse stainless steel items if they
will not be washed immediately.
Prolonged contact with salty or
acidic foods will stain. Position
stainless steel pieces so they do not
contact dissimilar metals.
Stainless
steel
Crystal
Yes
Position crystal so that it will not fall
exceptions:
antique, some
lead crystal
over or knock against other dishes.
Some types of lead crystal may etch
in dishwasher.
Silver/
silverplate
Yes
Rinse silver/silverplate items if they
will not be washed immediately.
Prolonged contact with salty or
acidic foods and foods containing
sulfur will stain. Position stainless
steel pieces so they do not contact
dissimilar metals.
Flatware
with
glued
Not
Certain adhesives may loosen and
recommended cause the handles to come off.
handles
Glass
Yes
exceptions:
milk glass
(not
Milk glass may discolor with
repeated washing.
Tin
Not
recommended
Tin may rust.
Wood
Not
recommended
Wash wood items by hand. Wood
may warp, crack, or lose its shape
or finish in the dishwasher.
recommended)
Gold-
Not
Gold-plated flatware may discolor.
plated
flatware
recommended
16
17
Download from Www.Somanuals.com. All Manuals Search And Download.
Rack Adjustments
Two-Piece Silverware Basket
(450E models)
The silverware basket is designed with flexibility in mind. It can
be positioned on the lower rack and also in the upper rack. The
design also allows the basket to be divided into two separate,
smaller baskets for additional loading options.
The Lower Rack
The lower rack is best
for dinner plates,
smaller plates, serving
plates, larger bowls,
pots, and pans.
1
• Securely place
heavily soiled
cookware face down
in the rack.
Fold-Down Tines
• Use the fold-down tines to provide space for large items such
as pots and pans.
• Make sure pot handles and other items do not stop rotation
of lower wash arm by hanging below the rack.
Grasp the basket as shown and push
the two halves in opposite directions
to release the locking tabs.
The Upper Rack
The upper rack is best
for glasses, cups,
bowls, small plates,
and saucers and can
accomodate full sized
plates up to 10-1/4”.
2
• Make sure small
plastic items are
held firmly in place
with Hold Tight™
Repeat step 1 on opposite end
of basket.
dividers.
Stemware Cradle (450E models)
• Arrange stemware
between prongs of stemware cradle so that the stemware
cannot move easily.
• Make sure items hanging below the rack do not block the
rotation of the wash arm.
3
Pull the two halves apart.
19
18
Download from Www.Somanuals.com. All Manuals Search And Download.
Loading the Dishwasher
Loading Two-Piece Silverware Basket
(10 Place Setting)
General Loading Guidelines
• Load all items so that the force of the water and the
detergent reach soiled surfaces.
• Do not let china, crystal, and other delicate items touch
each other during dishwasher operation.
• Do not use door to push racks in.
NOTE: Do not load dishes in a manner that would block the
detergent dispenser lid from completely opening. The detergent
dispenser lid could be damaged.
NOTE: Do not put sterling silver or silver-plated flatware in the
same compartment with stainless steel. Contact between the
metals can damage silver.
Do not put stainless steel of different qualities close to each other.
Contact can damage metals.
Rinse stainless steel items if they will not be washed immediately.
Prolonged contact with salty or acidic foods will cause stains.
F
E
B
A
A
C
C
G
B
B
E
E
E
Extra Quiet Operation Hints
B
Your dishwasher has been designed and engineered to give
superior cleaning results and to operate very quietly. To avoid any
extra clattering or thumping noises during operation:
B
B
B
A
A
B
B
B
A
A
A
A
• Keep sink drain plugs inserted during dishwasher operation to
prevent noise transfer through drains.
• Load dishes so they do not touch each other.
• Make sure lightweight items are secured in the rack.
• Make sure pot lids and handles, pizza pans, cookie sheets, etc.,
do not touch interior walls.
C
C
B
B
B
B
B
B
B
B
C
C
E
E
C
E
C
E
C
A
B
A
E
E
C
B
F
The Silverware/Cutlery Basket
Tips for Best Cleaning Results:
• Distribute items evenly and mix knives, forks, and spoons so
that items will avoid nesting.
• Always place forks and spoons with eating portions up and
handles down.
• Each compartment has a lid which will separate the silverware
for the best cleaning and drying results. The lids also hold small,
lightweight items in place.
• IMPORTANT: Sharp or pointed items, such as knives, should
always be put in with the point down to protect your hands.
• Basket can also be moved to upper rack or lower rack.
A
B
C
D
E
F
G
21
20
Download from Www.Somanuals.com. All Manuals Search And Download.
Loading Single-Piece Silverware
Basket
Loading Racks
(10 Place Setting)
Upper Rack
The Silverware/Cutlery Basket
Tips for Best Cleaning Results:
• Distribute items evenly and mix knives, forks, and spoons so
that items will avoid nesting.
• Always place forks and spoons with eating portions up and
handles down.
• 10 glasses
• 10 coffee cups
• 10 saucers
• Compartments with lids help separate the silverware for the
best cleaning and drying results. The lids also hold small,
lightweight items in place.
• IMPORTANT: Sharp or pointed items, such as knives, should
always be put in with the point down to protect your hands.
Lower Rack
• 10 bowls
• 10 dinner
plates
• 1 serving
platter
• 2 serving
bowls
• 10 bread and
butter plates
(AHAM DW-1 10 place setting)
22
23
Download from Www.Somanuals.com. All Manuals Search And Download.
Loading Racks
(15 International Place Setting)
Dishwasher Detergent
Use only a detergent designed for an automatic dishwasher.
Never use oven cleaners or other caustic cleaners not designed
for dishwashers. These will damage the stainless steel interior,
filters and pump components of your dishwasher. Never use
soap, laundry detergent or handwashing detergent in your
dishwasher, as they are too mild and will cause severe over-
sudsing. The foam product prevents the dishwasher from
working properly and may cause damage to the dishwasher.
Upper Rack
• 12 coffee
cups
WARNING: Dishwasher detergent is corrosive. Keep out of
reach of children. If swallowed, drink plenty of water or
milk. Do not induce vomiting. Seek medical advice without
delay. If dishwasher detergent gets into eyes, rinse
immediately with plenty of water.
• 15 glasses
• 11 bowls
• 11 saucers
• 3 bread and
butter plates
Release lever
Rinse agent
compartment
Prewash
Lower Rack
detergent
(used for Pots/Pans)
• 4 saucers
• 15 dinner
plates
Main wash detergent
• 12 bread
and butter
plates
(in cup)
Storing the Detergent
• 4 bowls
For best results, keep your detergent container tightly closed
after each use, out of reach of children and stored in a cool, dry
place. Storage under the sink is not advisable for powdered
detergent, because this area is generally too warm and
moist to keep detergent fresh.
• 3 coffee
cups
24
25
Download from Www.Somanuals.com. All Manuals Search And Download.
Wash Temperature
Rinse Agent
Hot water dissolves and activates dishwashing detergents,
dissolves grease on dishes, and helps glasses dry spot free. If
the incoming water is extremely cold due to unusually cold
temperatures outside, if you have recently done laundry or
run hot water for showers, or if your water travels a long
distance from the hot water heater to the dishwasher, the
running time of the dishwasher may be longer to heat the
water to the required temperature.
A rinse agent causes water to flow off the dishes more quickly,
preventing droplets that dry as spots and improving drying
performance. Rinse agent come in solid and liquid forms. Your
dishwasher’s rinse agent dispenser uses the liquid form.
Fill level indicator
(refill when empty)
Checking the Wash Temperature
An incoming water temperature of 120°F (49°C) is
recommended. However, the Sure Temp Water Heating
System will ensure the water temperatures are correct for the
cycle/options selected.
Energy Saving Tips
Rinse agent
dispenser
• Only start a wash when the machine is completely full.
• Select NORMAL CYCLE.
• Do not prewash dishes. Simply scrape, load, and wash.
• Use the POTS/PANS program only for heavily soiled dishes.
Filling the Rinse Agent Dispenser
Drying will usually be better if you use a rinse agent. To fill the
dispenser, open the cap and pour the rinse agent into the
dispenser up to the knob for dosage setting. The dispenser will
hold approximately four ounces of liquid rinse agent.
Power On Light
• A blue light will illuminate from the bottom right corner of
the dishwasher kickplate when a cycle is running.
Adjusting the Dosage of Rinse Agent
The rinse agent dosage is set by the manufacturer and is
dispensed automatically into the final rinse. If necessary, the
rinse agent dosage can be adjusted by inserting a screwdriver
inside the filler hole where the adjustment device is set on “4.”
It is recommended that the dial be adjusted only one number
at a time.
NOTE: For soft water conditions, it may be necessary to reduce
the rinse agent dosage setting.
NOTE: Too much rinse agent is not advisable as this might
result in the formation of foam, especially if the dishwasher is
connected to a cold water supply.
26
27
Download from Www.Somanuals.com. All Manuals Search And Download.
Water Hardness
Maintenance
Your new dishwasher is designed to give you years of
dependable service. In order to maintain a high level of
performance, you need to make sure your dishwasher is
properly cared for and cleaned. Here are a few things you can
do to make sure your dishwasher performs at its highest level.
Hardness of Water
Water has a different “hardness,” or mineral content, in
different locations. The hardness is measured in grains per
gallon (gpg). Find out your water’s hardness by asking your
local water department, county extension agent, or water
softening company. Ask how many “grains” of hardness are in
your water.
Coarse strainer
The harder the water is, the more detergent you need. For the
detergent amounts recommended for use in your location with
your water, follow the guidelines in the chart. With hard water,
you need more detergent to get dishes clean. With soft water,
you need less.
Fine
filter
Too much detergent with soft water can cause “etching,” a
permanent cloudiness of glassware. If you have hard water, the
dishes as well as the dishwasher itself may accumulate a gray
deposit after some time. This deposit can be remedied by
using a mild citric acid solution instead of detergent in the
heavy wash program.
Primary Filter
How Much Detergent to Use?
(Do not remove primary filter)
The amount of detergent you use depends on the hardness of
the water and on the cycle you select. Generally, only one
tablespoon (per cup) of detergent is needed for a normal load.
Filters
The filters are important, because they continuously filter wash
water. Under normal operation, the filters are self cleaning and
require no maintenance. If there is a heavy amount of food soil,
sediment or hard water conditions, it may be necessary to clean
the filters after each use. To clean, remove the filters as shown
in the above illustration and soak overnight in a 50/50 solution
of water and vinegar. Citric cleaner and water are also
acceptable. Filters should appear bright when clean.
Water hardness
grains per gallon)
Amount of detergent
(powder or liquid)
(
Soft water
0-3 gpg
1 tablespoon
(15ml)
Medium hard water
4-8 gpg
2 tablespoons
(30ml)
Hard water
3 tablespoons
(45ml)
The Coarse Strainer
9-above gpg
Large food particles that can’t pass through the drainage pump
are collected in the coarse strainer. Lift out and empty the
coarse strainer when necessary. Don’t forget to put it back
again. It is normal for a small amount of water to remain in the
coarse strainer area.
NOTE: Line level on detergent dispenser represents 2
tablespoons.
NOTE: In areas with hard water above 12 grains, a water
softener is recommended.
WARNING
Never operate the dishwasher without the filters in place.
28
29
Download from Www.Somanuals.com. All Manuals Search And Download.
Maintenance
Troubleshooting
Poor wash results may not always be caused by the dishwasher. Please
review the following Troubleshooting Charts for possible remedies. You
may find the proper solution without having to call a service provider.
Coarse strainer
(lift to remove)
If the cycle buttons are flashing, please refer to the Fault Codes Chart in
the following pages of this manual for possible remedies.
1
2
1
Poor Dishwashing Results
PROBLEM
POSSIBLE CAUSE AND/OR REMEDY
The dishwasher does
not start
Door is ajar:
Make sure the door is closed securely.
(Squeeze tabs to remove coarse strainer)
“DELAY START” Option is On:
Make sure the “DELAY START” option is not
turned on.
Water Supply is Disconnected:
Check that the water supply is connected
properly and the water is turned on.
Fine filter
(lift to remove)
Power Cord is Disconnected:
Make sure the power cord is properly
plugged into the wall socket.
3
4
3
Fuse is Blown:
Check your fuse box for a blown fuse or
tripped circuit breaker.
Spotting and filming
Hard water:
Use the maximum recommended amount
(3 tablespoons) of dishwasher detergent. To
remove hard water spots, try a vinegar rinse:
(Rotate to remove fine filter)
To Clean Filters
Remove the coarse strainer and empty. If necessary, remove the
fine filter and clean all surfaces. DO NOT remove primary filter.
Replace the filters and secure in place.
• Wash and rinse load as usual.
• Remove all metal items from dishwasher.
• Do not add detergent.
• Pour two cups of vinegar into a bowl and
set it on the bottom rack of the dishwasher.
•
Run the dishes through an entire wash program.
If the vinegar rinse doesn’t work, repeat the
above process substituting 1/4 cup citric acid
crystals (available at most drug stores) for the
vinegar.
Wiping with a damp cloth should remove
spots from metal items. For sterling silver
and silver plated flatware, rub with a towel,
or use a good cream silver polish.
Filter system:
Check filter system to be sure it is clean and
properly installed.
30
31
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting
Troubleshooting
PROBLEM
POSSIBLE CAUSE AND/OR REMEDY
PROBLEM
POSSIBLE CAUSE AND/OR REMEDY
Spotting and filming
No rinse agent:
Small particles deposited
on items (cont.)
Improper loading of dishes:
Does the rinse agent dispenser need to be filled?
Load dishes to prevent water and detergent from
being trapped in or between items. Water should
circulate freely.
Dishwasher detergent:
Use only the correct amount of dishwasher
detergent according to the hardness of the water
and the wash program you have selected. Do not
use old or caked detergent. Store the dishwasher
detergent in a dry place and in a closed container.
Change the dishwasher detergent if the result is
still unsatisfactory.
Flatware incorrectly loaded:
Pay particular attention to spoons so that they do
not nest in each other and prevent water
penetration.
Make sure filters are installed properly.
Filter may have clogged due to heavy sediment,
food soil or hard water conditions.
Items not loaded properly:
Yellow or brown marks
Iron or manganese in water:
Check that you loaded the items according to the
instructions on pages in this manual. Do not
overload. Make sure water can reach all soiled
surfaces.
Temporary solution: Pour in one teaspoon to one
tablespoon of citric acid crystals instead of the
prewash detergent. Follow this prewash with a full
detergent wash. Use the pots/pans or normal
wash cycle.
For hard water areas:
Permanent solution: Install an iron removal system
in the water supply.
Adding additional products especially designed
to eliminate hard water deposits (such as Glisten,
Dishwasher Magic™ and Lemi Shine) may be
used to maintain performance.
Copper with sterling silver:
Yellow film on sterling silver results when washing
copper items in the same load. Silver polish
usually removes the stain.
Dishes are not clean
Check that both wash arms can rotate freely and
that items do not obstruct the movement of the
wash arms. Lift the arms and make sure that no
grains of dirt retard the rotation of the wash arms.
If necessary, clear the obstruction, refit the arms,
and check that they rotate freely. Be sure a utensil
or handle has not prevented their turning.
Tea or coffee (tannic acid):
Tea or coffee can stain cups. Remove stains by
hand, using a solution of 1/2 cup bleach and 3
cups warm water. (Do not use on sterling silver or
silverplate.)
Discoloration of stainless Allowing salty foods to remain on flatware.
Rinse flatware that is to stand several hours before
washing.
Strainer blocked
Check the strainer. Clean if necessary. Refer to
maintenance section in this manual.
steel, silverplate or
sterling silver
Stainless steel contacting silver:
Excessive foam
in the machine
Use only dishwasher detergent.
Do not put stainless steel and silver flatware in the
same silverware basket compartment. Direct
contact between these metals can cause
permanent damage to silver. Clean stained items
with silver polish. Do not use abrasives on
stainless steel or silver.
Marks and discoloration
Aluminum utensils rubbing against items during
washing:
Be sure aluminum utensils, especially light weight
foil-type pans, do not touch dishes.To remove
spots, use a non-abrasive cleaner.
Distortion of plastics
Plastic items have a low heat tolerance:
Plastics vary in their ability to tolerate heat.
Check washing instructions for all plastic items to
be sure they are dishwasher safe.
Small particles deposited Detergent:
on items
Use only fresh detergent. Store in a tightly closed
container in a cool dry place. Fill dispenser only
when ready to start the dishwasher. Use the
recommended amount of detergent, especially
with hard water.
Marks on melamine and
plastics
Porous material:
Use a special cleaner for plastic. DO NOT use
bleach or scouring powder on these materials.
32
33
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting
Troubleshooting
PROBLEM
POSSIBLE CAUSE AND/OR REMEDY
PROBLEM
POSSIBLE CAUSE AND/OR REMEDY
Detergent left in
detergent compartment
Compartment cover blocked:
Dishwasher will not fill
Door open:
Check that door is firmly closed.
Controls:
Check that dishwasher is on.
Water feed line:
Check to see that the water feed line is not crimped.
Water supply:
Be sure water is available and turned on.
The cover may not be opening because of
improperly loaded items. Move dishes that may
be blocking it.
Old detergent:
If detergent is hard or caked in the box,
throw away. Use only fresh detergent. Add
detergent just before starting the dishwasher.
Water backs up in sink
when dishwasher drains
Food waste disposer and trap:
Check disposer and trap at sink for blockage or
food particles.
Cloudy film on glassware-
etching of glass
Too much detergent: especially in soft water.
If vinegar or citric acid rinse doesn’t remove film, the
cloudiness is “etching.” This is permanent. If you
have soft water, use the least amount (one
teaspoon) of recommended dishwasher detergent
to prevent etching. Use high quality dishwashing
detergent and rinse aid. Do not overload the
machine. Water should circulate freely to assure
adequate rinsing and draining. Dry without heat.
Water left in bottom near Dishwashing cycle not complete:
filters
Allow dishwasher to complete cycle.
Some water is normal. Water left in removable
coarse strainer is normal.
Dishwasher will not drain The drain hose is clogged/blocked:
Check to make sure there are no obstacles in the
Dishes not dry
Non-heat drying:
Allow more drying time when using non-heat drying.
hose where it connects to the water. Foreign
particles can get stuck in the entrance of the
connection line. Also, check to make sure that the
cone-shaped connection line has been cut to an
inner diameter of at least 3/4” (1.9 cm).
No rinse agent:
Fill rinse agent dispenser. Rinse agent helps dishes
to dry faster.
The drain hose is kinked:
Check to make sure that there are no folds or sharp
bends in the drain hose.
Plastic items:
Certain plastic materials are difficult to dry.
Plastics may need towel drying.
Odor in your dishwasher
Improper loading or unloading:
If you are only running your dishwasher every 2 to 3
days, bacteria in the food soil left on your dishes will
create an unpleasant odor. Use the Rinse/Hold
option in between cycles. To help eliminate the
odor, use a detergent with chlorine bleach and an
extra heat option with your cycle.
Do not overload or nest items. Be sure all surfaces
drain well. Load items with concave bases so as
much water as possible can run off. Unload the
lower rack first. Water from dishes in the upper rack
may be spilling onto the lower rack.
Chipping or breaking
of glassware
Improper loading:
If large chunks of food soil are left on plates and
dishes, it may take several washes for them to
pass through the filtration system of the dishwasher,
thus causing food odor. Make sure the dishwasher is
cool; remove chunks of food soil from filter area.
Then run your dishwasher as normal.
Do not overload. Load between prongs, not over
them. Glasses loaded over prongs are not
supported and may break. Make sure glassware is
secure. Always use upper rack for delicate items.
Use the light/china cycle.
There are products that you can use to clean your
dishwasher such as Glisten, Dishwasher Magic® and
Lemi Shine. These products will leave your
dishwasher free of odor, spots, deposits and hard
water build-up.
Improper loading:
Unusual noise
Utensils may not be secure or may have dropped
from the rack. Water may cause utensils to rattle.
Make sure everything is securely placed in
dishwasher.
Dishwasher has a plastic
smell
Your dishwasher may have parts that have a plastic
odor to them. Place 2 cups white vinegar in a
dishwasher safe measuring cup and place in the
lower rack. Do not use detergent. Run the
dishwasher through the longest cycle with an extra
heat option. Do not use heated dry.
Control panel does not
illuminate
Cycle and Option buttons will only illuminate after
selection. To activate unit, press “START”. The
“START” button will illuminate and unit is ready.
Close door and cycle will start.
34
35
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting/Fault Codes
FLASH
FAULT
ACTION
Pots/Pans
Normal Wash
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
1
1
1
1
1
1
2
3
4
5
Pan Flood Sensor Disconnect
Motor Control Status Error
Motor Control Comms Error
Diverter Timeout
1. Turn water on at sink and run garbage disposal to verify that sink is not clogged.
2. Verify that dishwasher drain hose is not clogged or kinked.
3. If draining into disposal, verify that plug has been removed from disposal.
4. Verify that drain hose has high loop, per installation guide.
5. Verify that dishwasher is level front to back and side to side.
6. Verify filters are not clogged.
Drain Error
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
2
2
1
2
Huba Disconnect Error
Fill Timeout
1. Verify water supply to dishwasher is turned on.
2. Verify that fill line is not kinked.
3. Verify that dishwasher is level front to back and side to side.
4. Turn water on at sink and verify there has not been a decrease in water pressure.
Reset Unit and try again. If problem persists, contact service.
1. Verify that no dishes have turned over and are holding a significant amount of water.
2. Verify that drain hose has high loop, per installation guide.
2
3
Low Level Sensor Error
Reset Unit and try again. If problem persists, contact service.
1. Verify items in rack are properly retained so that they can not turn over.
Reset Unit and try again. If problem persists, contact service.
2
2
4
5
High Level Error
1. Verify that dishwasher is level front to back and side to side.
2. Verify that drain hose has high loop, per installation guide.
Reset Unit and try again. If problem persists, contact service.
Level Sensor Error
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
3
3
3
3
4
5
1
3
4
5
1
5
UI-MC Comm Error
Drain Pump Error
Motor Status
Motor Under Voltage
Temperature Sensor Error
Internal Error
See Note A
Pan Flood
Turning Audible Sound On and Off:
Note A - Both lights flash continuously.
To turn off, press Rinse/Hold button for 10 seconds. The beep stops and the Rinse/Hold LED
will flash 2 times. To turn on, repeat above instructions. The audible sound beeps 2 times
and the Rinse/Hold LED flashes 2 times to identify that it is on.
Note B - To reset unit, press and hold the START button 4 seconds.
Note C - Numbers listed indicate the times the lights will flash when a specific error is
detected (example: For a drain error, the POTS/PANS light will flash once and the NORMAL
WASH light will flash 5 times).
Note D - Cycle and Option keys will only illuminate after they are selected. To activate
dishwasher, press START, the light will illuminate, close the door within 4 seconds and cycle will
start.
Note: The audible sound cannot be disabled for error messages.
Note: The LED will flash in sync with the audible sound.
36
37
Download from Www.Somanuals.com. All Manuals Search And Download.
Service Information
Warranty
It is assumed that your dishwasher has been properly installed
in accordance with all specifications and local codes and that
the appliance has been properly grounded. If your dishwasher
should fail to operate, check the troubleshooting section of this
manual.
BUILT-IN DISHWASHERS WARRANTY
THREE YEAR FULL WARRANTY
Built-in dishwashers and all of their component parts, except as detailed below*†, are warranted to
be free from defective materials or workmanship in normal residential use for a period of three (3)
years from the date of original retail purchase or closing date for new construction, whichever period is
longer. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any part which
fails or is found to be defective during the warranty period.
*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from
cosmetic defects in materials or workmanship (such as scratches on stainless steel,
paint/porcelain blemishes, etc.) for a period of ninety (90) days from the date of original
retail purchase or closing date for new construction, whichever period is longer. Any
defects must be reported to the selling dealer within ninety (90) days from date of original
retail purchase. Viking Range Corporation uses high quality processes and materials
available to produce all color finishes. However, slight color variation may be noticed
because of the inherent differences in painted parts and porcelain parts as well as
differences in kitchen lighting, product locations, and other factors. Therefore, this
warranty does not apply to color variation attributable to such factors.
If Service is Required
Call your dealer or authorized service agency. The name of the
authorized service agency can be obtained from the dealer or
distributor in your area.
Have the following information readily available:
a. Model number
†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full
warranty applies to applications where use of the product extends beyond normal
residential use, but the warranty period for products used in such applications is ninety
(90) days. Examples of applications covered by this warranty are bed and breakfasts, fire
stations, private clubs, churches, yachts, etc. Under this "Residential Plus" warranty, the
product, its components and accessories are warranted to be free from defective material
or workmanship for a period of ninety (90) days from the date of original retail purchase.
This warranty excludes use of the product in all commercial locations such as restaurants,
food service locations and institutional food service locations.
b. Serial number
c. Date of purchase
d. Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are
unable to obtain the name of an authorized service agency, or
if you continue to have service problems, contact Viking
Range Corporation at 1-888-VIKING1 (845-4641), or write to:
FIVE YEAR LIMITED WARRANTY ON NYLON RACKS, MOTOR/PUMP ASSEMBLY, AND WATER
DISTRIBUTION SYSTEM COMPONENTS
Any upper and/or lower nylon rack which rusts through due to defective materials or workmanship
and any electronic controls which fail due to defective materials or workmanship in normal household
use during the fourth through fifth year from the date of original retail purchase will be repaired or
replaced, free of charge for the part itself, with the owner paying all other costs, including labor. Any
motor/pump assembly or water distribution system component as listed below which fails due to
defective materials or workmanship in normal household use during the fourth through fifth year from
the date of original retail purchase will be repaired or replaced, free of charge for the part itself, with
the owner paying all other costs, including labor.
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood, Mississippi 38930 USA
Motor/Pump and Water Distribution System Components:
Circulation motor/pump
Lower wash arm
Drain motor/pump
Tube to upper wash arm
Fill valve
Upper wash arm
Diverter
Record the following information indicated below. You will
need it if service is ever required. The model and serial
numbers are located on an identification label attached to the
left side of the tank. For access, simply open the door of the
dishwasher.
LIFETIME LIMITED WARRANTY ON STAINLESS STEEL TANK AND LINER
Any stainless steel tank or inner door liner which develops a water leak due to defective materials or
workmanship in normal household use during the lifetime of the product will be repaired or replaced,
free of charge for the part itself, with the owner paying all other costs, including labor.
Model no. ____________________ Serial no. ________________
Date of purchase __________ Date installed ________________
Dealer’s name __________________________________________
Address ________________________________________________
_______________________________________________________
TERMS AND CONDITIONS
This warranty extends to the original purchaser of the product warranted hereunder and to each
transferee owner of the product during the term of the warranty and applies to products purchased
and located in the United States and Canada. Products must be purchased in the country where
service is requested. If the product or one of its component parts contains a defect or malfunction
during the full warranty period after a reasonable number of attempts by the warrantor to remedy the
defect or malfunction, the owner is entitled to either a refund or replacement of the product or its
component part or parts. Replacement of a component part includes its free installation, except as
specified under the limited warranty. Under the terms of this warranty, service must be performed by
a factory authorized Viking Range Corporation service agent or representative. Service will be
provided during normal business hours, and labor performed at overtime or premium rates shall not
be covered by this warranty.
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance,
providing proof of purchase upon request, and making the appliance reasonably accessible for
service. The return of the Owner Registration Card is not a condition of warranty coverage. You
should, however, return the Owner Registration Card so that Viking Range Corporation can contact
you should any question of safety arise which could affect you.
If service requires installation of parts, use only authorized parts
to insure protection under the warranty.
Keep this manual for future reference.
38
39
Download from Www.Somanuals.com. All Manuals Search And Download.
Notes
Warranty (cont.)
This warranty gives you specific legal rights, and you may also have other rights which may vary from
jurisdiction to jurisdiction.
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting
from abuse, failure to provide reasonable and necessary maintenance, accident, delivery, negligence,
natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use,
improper installation, improper operation, or repair or service of the product by anyone other than an
authorized Viking Range Corporation service agency or representative. This warranty does not apply
to commercial usage.
LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY
OWNER’S SOLE AND EXCLUSIV7E REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO
THIS PRODUCT SHALL BE THE REMEDIES SET FORTH ABOVE.VIKING IS NOT RESPONSIBLE
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGE, INCLUDING BUT NOT LIMITED TO FOOD
OR MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER ARISING OUT OF BREACH OF
WARRANTY, BREACH OF CONTRACT OR OTHERWISE. Some jurisdictions do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions
may not apply to you. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE
PERIOD OF COVERAGE OF THE APPLICABLE EXPRESS WRITTEN LIMITED WARRANTIES SET
FORTH ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.
WARRANTY SERVICE
To obtain warranty service, contact an authorized Viking Range Corporation service agent, or Viking
Range Corporation, 111 Front Street, Greenwood, Mississippi 38930, (888) 845-4641. Provide model
and serial number and date of original purchase or closing date for a new construction. For the name
of your nearest authorized Viking Range Corporation service agency, call Viking Range Corporation.
IMPORTANT: Retain proof of original purchase to establish warranty period.
Specifications subject to change without notice.
40
41
Download from Www.Somanuals.com. All Manuals Search And Download.
42
43
Download from Www.Somanuals.com. All Manuals Search And Download.
|