Viking Dishwasher F20696A EN User Manual

Viking Use & Care Manual  
®
Viking Range Corporation  
111 Front Street  
Greenwood, Mississippi 38930 USA  
(662) 455-1200  
For product information,  
call 1-888-VIKING1 (845-4641)  
or visit the Viking Web site at  
vikingrange.com  
Professional & Designer 200 Series  
Built-In Dishwashers  
F20696A EN  
(011310J)  
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Important Safety Instructions  
Table of Contents  
Getting Started  
Read all instructions before using the dishwasher.  
Important Safety Instructions ______________________5  
Features ___________________________________________8  
It is your responsibility to be sure your dishwasher  
Product Controls  
Has been installed by a qualified installer.  
°
Cycle Data ________________________________________11  
General Features: Cycles __________________________12  
Using the Delay Start Option ______________________13  
Audible Sound Signal______________________________13  
Has been properly grounded.  
°
Has been properly connected to an appropriate  
°
electrical supply, water supply and drain.  
Operation  
Has been securely mounted to the cabinet.  
°
Preparing Dishes __________________________________14  
Washing Recommendations _____________________16  
Rack Adjustments _________________________________18  
Loading Dishwasher _______________________________19  
Loading Silverware Basket _________________________20  
Loading Racks _____________________________________21  
Dishwasher Detergent _____________________________23  
Rinse Agent _______________________________________24  
Wash Temperature_________________________________25  
Energy Saving Tips ________________________________25  
Water Hardness ___________________________________26  
Is properly maintained.  
°
Has had all shipping materials, packaging and  
°
temporary labels removed.  
• Install dishwasher so that it is protected from the elements.  
Protect dishwasher from freezing to avoid possible fill valve  
damage.  
DO NOT use an extension cord to connect the dishwasher  
to electricity.  
• Use the dishwasher only for its intended function.  
To avoid the risk of personal injury due to steam burns,  
open door slowly to allow steam to escape before opening  
completely.  
Product Care  
Maintenance ______________________________________27  
Troubleshooting ___________________________________29  
Troubleshooting Fault Codes ______________________34  
Service Information ________________________________36  
Warranty __________________________________________37  
• Use only detergents and rinse agents recommended for use  
in household dishwashers, and store them in a safe and dry  
environment away from the access of children.  
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Important Safety Instructions  
Important Safety Instructions  
• When loading items to be washed, place sharp items so that  
they are not likely to damage the door seal and load sharp  
knives with the handles up to avoid the risk of personal  
injury.  
• Depending on cycles/options selected, the dishwasher  
operates at very high water temperatures 155°F (68°C) on  
some models. Use extreme caution when opening unit or  
handling dishes.  
DO NOT use door to push racks in. Close the dishwasher  
door when not in use.  
DO NOT wash plastic items unless marked “dishwasher  
safe” or the equivalent.  
DO NOT repair or replace any part of the appliance unless  
specifically recommended in the manual. All other servicing  
should be referred to a qualified authorized technician.  
DO NOT operate the dishwasher without the filters in place.  
DO NOT operate your dishwasher unless all enclosure panels  
are properly in place.  
• When discarding an old dishwasher, always remove the door  
to prevent accidental entrapment.  
DO NOT abuse, sit on or stand on the door or dish rack of  
the dishwasher.  
SAVE THESE INSTRUCTIONS!  
DO NOT tamper with controls.  
To reduce the risk of injury, do not allow children to play in or  
on a dishwasher.  
• If hot water has not been used recently (usually two weeks or  
longer), hydrogen gases may buildup in the water heater and  
the hot water pipes. HYDROGEN GAS IS EXPLOSIVE. To  
prevent injury or damage, before using your dishwasher, turn  
on all hot water faucets and allow water to run for several  
minutes before using your dishwasher. This will allow gases to  
escape. Do not smoke or use any open flames near the faucet  
while it is open.  
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Features  
Features  
Five-Stage Filtration and Waste Removal System  
Prevents redepositing of food particles by assuring 100%  
filtered water is delivered to dishes in all cycles resulting in  
clean spot-free dishes. The system includes a removable  
coarse strainer and exclusive Triple-Clean™ filtration with  
self-cleaning jets, and an exclusive ultra hard food waste  
disposer.  
Sure-Temp™ Water Heating  
HydroFlo™ water heater automatically heats water to  
appropriate/selected temperature, assuring excellent  
washing performance.  
Quiet Clean™ Performance Packages  
Engineered top to bottom for the quietest operation  
possible. The combination of a quiet motor, separate motor  
and pump for washing and draining, sound absorbing  
insulation and cushion mounted key operating components  
provides a unique Quiet Clean™ sound package.  
“Load-As-You-Like” Sturdi-BiltRacks  
Fully useable and removable nylon coated steel racks  
accommodate 13 international place settings of china in a  
single load.  
Multi-Level Power Wash System  
Diamond-Brite™ Stainless Steel Tank and Inner Door  
Brightly polished surgical stainless steel to maintain  
optimum long-term appearance.  
The wash system includes multi-level washing with two high  
quality stainless steel wash arms and an exclusive  
blockproof Flexible-Fluid™ coupling direct water feed.  
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Features  
Cycle Data  
Recommended  
dish types/  
soil level  
Total  
water  
(gal.)  
Cycle Time  
(minutes)  
Cycle  
name  
Temperatures  
Pots/  
Pans  
Heavily soiled  
pots, pans,  
casserole and  
dishware  
Prewash & Rinse - 130° F  
(54° C)  
Main Wash - 145° F (63° C)  
Last Rinse- 150° F (66° C)  
8.4  
120  
1
5
Normal  
Wash  
Normally soiled  
glasses, dishes,  
Main Wash - 120° F (49° C) 4.6  
Last Rinse- 140° F (60° C)  
85  
soiled  
and lightly  
pots and pans  
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Econo/  
China  
Normally soiled  
dishware, china  
and crystal  
Main- 120° F (49° C)  
Rinse- 135° F (57° C)  
5.3  
1.4  
80  
2/3  
Rinse/  
Hold  
All dishware  
Rinse  
8.5  
8
NOTE: Will perform properly if connected to “cold” water - 50° F (10° C). Cycle  
times will be extended.  
NOTE: All cycle times, temperatures and fills are approximate and are dependent  
on installation and environmental conditions.  
4
NOTE: Heating delays to meet set temperatures may extend the cycle times.  
200 Model  
1. Upper Rack  
5. Stainless steel  
wash arms (2)  
• One-piece cup shelf (1 row)  
2. Automatic detergent dispenser 6. Removable coarse strainer  
3. Automatic rinse agent  
dispenser  
7. Fine filter  
8. Lower rack  
4. Top-of-door hidden control  
panel  
• One-piece fold down  
tines (4 rows)  
• Silverware basket  
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Features: Cycles  
Features: Cycles  
200 Model  
Cycles  
Options  
Wash Cycles  
Options  
POTS/PANS  
HI TEMP WASH  
Heavily soiled pots, pans and casserole dishes. Long heated prewash  
loosens up encrusted food. High temperature main wash and final rinse.  
Increases the temperature of the main wash and final rinse portions of  
the cycle. May add extra water for improved cleaning performance.  
Available on Pots/Pans and Normal cycles.  
NORMAL WASH  
Normally soiled plates, glasses, bowls, and lightly soiled pots and pans.  
DELAY START  
Lets you delay running the dishwasher for up to 4 hours. To set “DELAY  
START”, select the desired wash cycle and option(s). Press the “DELAY  
START” button once and the number “2” will light, indicating a two hour  
delay. If you desire a longer delay, continue pressing the “DELAY  
START” button to a 4 hour delay. The corresponding number on the  
button will light. Once you have set the desired delay time, press the  
“START” button and close the door. “DELAY START” is not available  
with the Rinse/Hold cycle.  
ECONO/CHINA  
Normally soiled dishware, china and crystal. Lower temperature wash cycle.  
RINSE/HOLD  
All dishware. Short rinse with no heat.  
AUDIBLE SOUND SIGNAL  
A single beep will occur when you select cycles, options and press the  
“START” key. The end-of-cycle signal consists of 2 long beeps. If the  
“START” button is not pressed or if the door is not closed within 4  
seconds of pressing the “START” button, 3 short beeps will occur. For  
all other error messages and to deselect the audible sound signal, see  
the Troubleshooting/Fault Codes section.  
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Preparing Dishes  
Changing a Program  
It is not necessary to rinse normal food soils off the dishes  
before putting them in the dishwasher, although larger solid  
particles, such as bones, seeds, skins, pits, and toothpicks  
should be removed.  
Changing a Program After the Unit has Started  
The dishwasher is programmed to stop operating if the door is  
opened during a cycle. To change a program or option after  
starting the machine, open the door slightly to let the spray  
arms stop rotating and avoid getting sprayed with water. Press  
and hold “START” for four seconds to cancel the current  
selection, then press the touchpad(s) for your desired selection.  
If you are not going to run the dishwasher immediately after  
loading, it is best to rinse salty and highly acidic foods off  
stainless steel, silver, and silverplate flatware. Prolonged  
contact of foods—including lemon juice, salt, vinegar, mustard,  
mayonnaise, and salad dressings—with stainless steel can  
Press “START” again and close the door. The drain pump will  
run to remove any dirty water from the dishwasher before  
starting the newly selected cycle. Check to make sure there is  
still detergent in the detergent dispenser.  
cause corrosion (pitting).  
Before Operation  
Opening the Door after Cycle has Started  
If the door is opened after the cycle has started, the ”START”  
button will flash to indicate that the dishwasher is in Standby  
Mode. Press the “START” button and close the door securely  
within 4 seconds to restart the cycle.  
1. Load the dishes per recommended loading. See section  
on Loading Dishwasher.  
2. Make sure there is rinse agent in the dispenser. Add rinse  
agent if needed. See section on Rinse Agent.  
3. Add proper amount of detergent and pre-wash. See  
section on Dishwasher Detergent.  
4. Select the desired cycle and option(s).  
5. Push both top and bottom racks in.  
6. Press “START”. The “START” symbol will illuminate to  
indicate the unit is ready.  
7. Close the door tightly until you hear a click. Otherwise, the  
dishwasher will not start.  
Option Restrictions  
All options are not available for all cycles. Please note the  
following:  
• The option “HI TEMP WASH” is not available in the  
“ECONO/CHINA” cycle.  
• No options are available in the “RINSE/HOLD” cycle.  
After selecting the wash cycle and options, depress “START”  
button. The start symbol will illuminate. This merely means the  
machine is ready. Close the door securely within 4 seconds of  
pressing the “START” button.  
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Washing Recommendations  
Washing Recommendations  
Most household dishes such as plates, saucepans, and flatware are  
dishwasher safe. If you are unsure, check the manufacturers  
recommendations before washing. You are responsible for what is  
washed in the dishwasher.  
Materials Diswasher safe?  
Comments  
Knives  
Yes  
Position knives in large items tray  
so that blades are not touching.  
Knives may become dull if the  
blades contact other items.  
Materials Diswasher safe?  
Comments  
Non-stick  
coatings  
Not  
Coating may wear off with repeated  
Aluminum  
Yes  
Anodized aluminum may fade or  
darken. Disposable aluminum may  
recommended washing.  
exceptions:  
Pewter/  
brass/  
bronze  
Not  
recommended  
Pewter, brass, and bronze may  
tarnish or pit.  
anodized and contact other dishes and cause dark  
disposable  
aluminum  
spots.  
Plastic  
Yes  
Yes  
Disposable plastic cannot withstand  
high water temperature or  
dishwasher detergent.  
Cast iron  
Not  
Seasoning will be removed and the  
recommended cast iron will rust.  
China/  
stoneware  
Yes  
China without decoration or with  
glaze covered patterns is usually  
dishwasher safe. Antique, hand-  
painted and gold-leaf China may  
discolor or fade.  
exceptions:  
antique, hand-  
painted, or  
gold leaf  
Rinse stainless steel items if they  
will not be washed immediately.  
Prolonged contact with salty or  
acidic foods will stain. Position  
stainless steel pieces so they do not  
contact dissimilar metals.  
Stainless  
steel  
Crystal  
Yes  
Position crystal so that it will not fall  
exceptions:  
antique, some  
lead crystal  
over or knock against other dishes.  
Some types of lead crystal may etch  
in dishwasher.  
Silver/  
silverplate  
Yes  
Rinse silver/silverplate items if they  
will not be washed immediately.  
Prolonged contact with salty or  
acidic foods and foods containing  
sulfur will stain. Position stainless  
steel pieces so they do not contact  
dissimilar metals.  
Flatware  
with  
glued  
Not  
Certain adhesives may loosen and  
recommended cause the handles to come off.  
handles  
Glass  
Yes  
exceptions:  
milk glass  
(not  
Milk glass may discolor with  
repeated washing.  
Tin  
Not  
recommended  
Tin may rust.  
Wood  
Not  
recommended  
Wash wood items by hand. Wood  
may warp, crack, or lose its shape  
or finish in the dishwasher.  
recommended)  
Gold-  
Not  
Gold-plated flatware may discolor.  
plated  
flatware  
recommended  
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Rack Adjustments  
Loading the Dishwasher  
General Loading Guidelines  
The Lower Rack  
The lower rack is best  
for dinner plates,  
smaller plates, serving  
plates, larger bowls,  
pots, and pans.  
• Load all items so that the force of the water and the  
detergent reach soiled surfaces.  
• Do not let china, crystal, and other delicate items touch  
each other during dishwasher operation.  
• Do not use door to push racks in.  
NOTE: Do not put sterling silver or silver-plated flatware in the  
same compartment with stainless steel. Contact between the  
metals can damage silver.  
• Securely place  
heavily soiled  
cookware face down  
in the rack.  
Do not put stainless steel of different qualities close to each other.  
Contact can damage metals.  
• Use the fold-down  
tines to provide space  
Fold-Down Tines  
for large items such as pots and pans.  
• Make sure pot handles and other items do not stop rotation  
of lower wash arm by hanging below the rack.  
Rinse stainless steel items if they will not be washed immediately.  
Prolonged contact with salty or acidic foods will cause stains.  
Extra Quiet Operation Hints  
Your dishwasher has been designed and engineered to give  
superior cleaning results and to operate very quietly. To avoid any  
extra clattering or thumping noises during operation:  
The Upper Rack  
The upper rack is best for glasses, cups, bowls, small plates, and  
saucers and can accomodate full sized plates up to 10-1/4”.  
• Keep sink drain plugs inserted during dishwasher operation to  
prevent noise transfer through drains.  
• Load dishes so they do not touch each other.  
• Make sure lightweight items are secured in the rack.  
• Make sure pot lids and handles, pizza pans, cookie sheets, etc.,  
do not touch interior walls.  
• Make sure items hanging below the rack do not block the  
rotation of the wash arm.  
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Loading Silverware Basket  
Loading Racks  
(10 Place Setting)  
The Silverware/Cutlery Basket  
Tips for Best Cleaning Results:  
Upper Rack  
• Distribute items evenly and mix knives, forks, and spoons so  
that items will avoid nesting.  
• Always place forks and spoons with eating portions up and  
• 10 glasses  
handles down.  
• 10 coffee cups  
• 10 saucers  
• Compartments with lids help separate the silverware for the  
best cleaning and drying results. The lids also hold small,  
lightweight items in place.  
IMPORTANT: Sharp or pointed items, such as knives, should  
always be put in with the point down to protect your hands.  
Basket can also be moved to upper rack or lower rack.  
Lower Rack  
• 10 bowls  
• 10 dinner  
plates  
• 1 serving  
platter  
• 2 serving  
bowls  
• 10 bread and  
butter plates  
(AHAM DW-1 10 place setting)  
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Loading Racks  
(13 International Place Setting)  
Dishwasher Detergent  
Use only a detergent designed for an automatic dishwasher.  
Never use oven cleaners or other caustic cleaners not designed  
for dishwashers. These will damage the stainless steel interior,  
filters and pump components of your dishwasher. Never use  
soap, laundry detergent or handwashing detergent in your  
dishwasher, as they are too mild and will cause severe over-  
sudsing. The foam product prevents the dishwasher from  
working properly and may cause damage to the dishwasher.  
Most cycles only require the main wash detergent  
compartment to be filled. When selecting “POTS/PANS” cycle,  
it is recommended that the prewash compartment also be  
filled.  
Upper Rack  
• 13 coffee  
cups  
• 13 glasses  
• 10 bowls  
• 9 saucers  
WARNING: Dishwasher detergent is corrosive. Keep out of  
reach of children. If swallowed, drink plenty of water or  
milk. Do not induce vomiting. Seek medical advice without  
delay. If dishwasher detergent gets into eyes, rinse  
immediately with plenty of water.  
Release lever  
Lower Rack  
Rinse agent  
compartment  
Prewash  
detergent  
(used for Pots/Pans)  
• 4 saucers  
• 13 dinner  
plates  
• 13 bread  
and butter  
plates  
Main wash detergent  
• 3 bowls  
(in cup)  
Storing the Detergent  
For best results, keep your detergent container tightly closed  
after each use, out of reach of children and stored in a cool, dry  
place. Storage under the sink is not advisable for powdered  
detergent, because this area is generally too warm and  
moist to keep detergent fresh.  
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Rinse Agent  
Wash Temperature  
A rinse agent causes water to flow off the dishes more quickly,  
preventing droplets that dry as spots and improving drying  
performance. Rinse agent come in solid and liquid forms. Your  
dishwashers rinse agent dispenser uses the liquid form. For  
best results, use a liquid rinse agent only if you have  
moderately hard to hard water. Rinse agent used with soft  
water can cause a cloudy film on dishes.  
Hot water dissolves and activates dishwashing detergents,  
dissolves grease on dishes, and helps glasses dry spot free. If  
the incoming water is extremely cold due to unusually cold  
temperatures outside, if you have recently done laundry or run  
hot water for showers, or if your water travels a long distance  
from the hot water heater to the dishwasher, the running time  
of the dishwasher may be longer to heat the water to the  
required temperature.  
Fill level indicator  
(refill when empty)  
Checking the Wash Temperature  
An incoming water temperature of 120°F (49˚C) is  
recommended. However, the Sure Temp Water Heating System  
will ensure the water temperatures are correct for the  
cycle/options selected.  
Energy Saving Tips  
• Only start a wash when the machine is completely full.  
• Do not prewash dishes. Simply scrape, load, and wash.  
• Use the POTS/PANS program only for heavily soiled dishes.  
• Connect the dishwasher to a cold water supply (cycle times  
will be longer).  
Rinse agent  
dispenser  
Filling the Rinse Agent Dispenser  
Drying will usually be better if you use a rinse agent. To fill the  
dispenser, open the cap and pour the rinse agent into the  
dispenser up to the knob for dosage setting. The dispenser will  
hold approximately four ounces of liquid rinse agent.  
Adjusting the Dosage of Rinse Agent  
The rinse agent dosage is set by the manufacturer and is  
dispensed automatically into the final rinse. If necessary, the  
rinse agent dosage can be adjusted by inserting a screwdriver  
inside the filler hole where the adjustment device is set on “3.”  
It is recommended that the dial be adjusted only one number  
at a time.  
NOTE: Too much rinse agent is not advisable as this might  
result in the formation of foam, especially if the dishwasher is  
connected to a cold water supply.  
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Water Hardness  
Maintenance  
Your new dishwasher is designed to give you years of  
dependable service. In order to maintain a high level of  
performance, you need to make sure your dishwasher is  
properly cared for and cleaned. Here are a few things you can  
do to make sure your dishwasher performs at its highest level.  
Hardness of Water  
Water has a different “hardness,” or mineral content, in  
different locations. The hardness is measured in grains per  
gallon (gpg). Find out your waters hardness by asking your  
local water department, county extension agent, or water  
softening company. Ask how many “grains” of hardness are in  
your water.  
Coarse  
strainer  
The harder the water is, the more detergent you need. For the  
detergent amounts recommended for use in your location with  
your water, follow the guidelines in the chart. With hard water,  
you need more detergent to get dishes clean. With soft water,  
you need less.  
Fine  
filter  
Too much detergent with soft water can cause “etching,” a  
permanent cloudiness of glassware. If you have hard water, the  
dishes as well as the dishwasher itself may accumulate a gray  
deposit after some time. This deposit can be remedied by  
using a mild citric acid solution instead of detergent in the  
heavy wash program.  
Primary Filter  
(Do not remove primary filter)  
How Much Detergent to Use?  
The amount of detergent you use depends on the hardness of  
the water and on the cycle you select. Generally, only one  
tablespoon of detergent is needed for a normal load.  
Filters  
The filters are important, because they continuously filter wash  
water. Under normal operation, the filters are self cleaning and  
require no maintenance. If there is a heavy amount of food soil,  
sediment or hard water conditions, it may be necessary to clean  
the filters after each use. To clean, remove the filters as shown  
in the above illustration and soak overnight in a 50/50 solution  
of water and vinegar. Citric cleaner and water are also  
acceptable. Filters should appear bright when clean.  
Water hardness  
grains per gallon)  
Amount of detergent  
(powder or liquid)  
(
Soft water  
0-3 gpg  
1 tablespoon per cup  
(15ml)  
Medium hard water  
4-8 gpg  
2 tablespoons per cup  
(30ml)  
Hard water  
9-above gpg  
3 tablespoons per cup  
(45ml)  
The Coarse Strainer  
Large food particles that can’t pass through the drainage pump  
are collected in the coarse strainer. Lift out and empty the  
coarse strainer when necessary. Don’t forget to put it back  
again. It is normal for a small amount of water to remain in the  
coarse strainer area.  
NOTE: Line level on detergent dispenser represents 2  
tablespoons.  
WARNING  
Never operate the dishwasher without the filters in place.  
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Troubleshooting  
Maintenance  
Poor wash results may not always be caused by the dishwasher.  
Please review the following Troubleshooting Charts for possible  
remedies. You may find the proper solution without having to  
call a service provider.  
Coarse strainer  
(lift to remove)  
If the cycle buttons are flashing, please refer to the Fault Codes  
Chart in the following pages of this manual for possible  
remedies.  
1
2
1
Poor Dishwashing Results  
PROBLEM  
POSSIBLE CAUSE AND/OR REMEDY  
The dishwasher  
does not start  
Door is ajar:  
Make sure the door is closed securely.  
(Squeeze tabs to remove coarse strainer)  
“DELAY START” Option is On:  
Make sure the “DELAY START” option is not  
turned on.  
Water Supply is Disconnected:  
Check that the water supply is connected  
properly and the water is turned on.  
Fine filter  
(lift to remove)  
Power Cord is Disconnected:  
Make sure the power cord is properly  
plugged into the wall socket.  
3
4
Fuse is Blown:  
Check your fuse box for a blown fuse or  
tripped circuit breaker.  
3
Spotting and filming  
Hard water:  
Use the maximum recommended amount  
(3 tablespoons) of dishwasher detergent.To  
remove hard water spots, try a vinegar rinse:  
(Rotate to remove fine filter)  
To Clean Filters  
Remove the coarse strainer and empty. If necessary, remove the  
fine filter and clean all surfaces. DO NOT remove primary filter.  
Replace the filters and secure in place.  
• Wash and rinse load as usual.  
• Remove all metal items from dishwasher.  
• Do not add detergent.  
• Pour two cups of vinegar into a bowl and  
set it on the bottom rack of the dishwasher.  
Run the dishes through an entire wash  
program.  
If the vinegar rinse doesn’t work, repeat the  
above process substituting 1/4 cup citric acid  
crystals (available at most drug stores) for the  
vinegar.  
Wiping with a damp cloth should remove  
spots from metal items. For sterling silver  
and silver plated flatware, rub with a towel,  
or use a good cream silver polish.  
Filter system:  
Check filter system to be sure it is clean and  
properly installed.  
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Troubleshooting  
Troubleshooting  
PROBLEM  
Spotting and filming  
POSSIBLE CAUSE AND/OR REMEDY  
No rinse agent:  
Does the rinse agent dispenser need to be filled?  
PROBLEM  
POSSIBLE CAUSE AND/OR REMEDY  
Small particles  
deposited on items  
Improper loading of dishes:  
Load dishes to prevent water and  
detergent from being trapped in or between  
items. Water should circulate freely.  
Flatware incorrectly loaded:  
Dishwasher detergent:  
Use only the correct amount of dishwasher  
detergent according to the hardness of the  
water and the wash program you have selected.  
Do not use old or caked detergent. Store the  
dishwasher detergent in a dry place and in a  
closed container. Change the dishwasher  
detergent if the result is still unsatisfactory.  
Items not loaded properly:  
Check that you loaded the items according to  
the instructions on pages in this manual. Do not  
overload. Make sure water can reach all soiled  
surfaces.  
Pay particular attention to spoons so that they  
do not nest in each other and prevent water  
penetration.  
Filter may have clogged due to heavy sediment,  
food soil or hard water conditions.  
Yellow or brown marks  
Iron or manganese in water:  
Temporary solution: Pour in one teaspoon to  
one tablespoon of citric acid crystals instead of  
the prewash detergent. Follow this prewash with  
a full detergent wash. Use the pots/pans or  
normal wash cycle.  
Wash arms not  
rotating freely  
Check that both wash arms can rotate freely  
and that items do not obstruct the movement  
of the wash arms. Lift the arms and make sure  
that no grains of dirt retard the rotation of the  
wash arms. If necessary, clear the obstruction,  
refit the arms, and check that they rotate freely.  
Be sure a utensil or handle has not prevented  
their turning.  
Permanent solution: Install an iron  
removal system in the water supply.  
Copper with sterling silver:  
Yellow film on sterling silver results when  
washing copper items in the same load. Silver  
polish usually removes the stain.  
Tea or coffee (tannic acid):  
Tea or coffee can stain cups. Remove stains  
by hand, using a solution of 1/2 cup bleach  
and 3 cups warm water. (Do not use on  
sterling silver or silverplate.)  
Strainer blocked  
Check the strainer. Clean if necessary.  
Refer to maintenance section in this manual.  
Excessive foam  
in the machine  
Use only dishwasher detergent.  
Discoloration of stainless  
steel, silverplate, or  
sterling silver  
Allowing salty foods to remain on flatware  
Rinse flatware that is to stand several hours  
before washing.  
Marks and discoloration  
Aluminum utensils rubbing against items  
during washing:  
Be sure aluminum utensils, especially light  
weight foil-type pans, do not touch dishes.To  
remove spots, use a non-abrasive cleaner.  
Stainless steel contacting silver:  
Do not put stainless steel and silver flatware  
in the same silverware basket compartment.  
Direct contact between these metals can cause  
permanent damage to silver. Clean stained  
items with silver polish. Do not use abrasives  
on stainless steel or silver.  
Small particles  
deposited on items  
Detergent:  
Use only fresh detergent. Store in a tightly  
closed container in a cool dry place. Fill  
dispenser only when ready to start the  
dishwasher. Use the recommended amount of  
detergent, especially with hard water.  
Distortion of plastics  
Plastic items have a low heat tolerance:  
Plastics vary in their ability to tolerate heat.  
Check washing instructions for all plastic items  
to be sure they are dishwasher safe.  
Marks on melamine  
and plastics  
Porous material:  
Use a special cleaner for plastic. DO NOT  
use bleach or scouring powder on these  
materials.  
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Troubleshooting  
Troubleshooting  
PROBLEM  
POSSIBLE CAUSE AND/OR REMEDY  
PROBLEM  
POSSIBLE CAUSE AND/OR REMEDY  
Dishwasher will not fill  
Door open:  
Check that door is firmly closed.  
Controls:  
Check that dishwasher is on.  
Water feed line:  
Check to see that the water feed line is not  
crimped.  
Water supply:  
Be sure water is available and turned on.  
Detergent left in  
detergent compartment  
Compartment cover blocked:  
The cover may not be opening because of  
improperly loaded items.  
Move dishes that may be blocking it.  
Old detergent:  
If detergent is hard or caked in the box,  
throw away. Use only fresh detergent. Add  
detergent just before starting the dishwasher.  
Cloudy film on  
Too much detergent: especially in soft water.  
Water backs up in sink  
when dishwasher drains  
Food waste disposer and trap:  
Check disposer and trap at sink for blockage or  
food particles.  
glassware-etching of glass If vinegar or citric acid rinse doesn’t remove film, the  
cloudiness is “etching.” This is permanent. If you  
have soft water, use the least amount (one  
Water left in bottom  
near filters  
Dishwashing cycle not complete:  
Allow dishwasher to complete cycle.  
teaspoon) of recommended dishwasher detergent to  
prevent etching. Use high quality dishwashing  
detergent and rinse aid. Do not overload the  
machine. Water should circulate freely to assure  
adequate rinsing and draining. Dry without heat.  
Some water is normal. Water left in removable  
coarse strainer is normal.  
Dishwasher will not drain The drain hose is clogged/blocked:  
Check to make sure there are no obstacles in  
the hose where it connects to the water. Foreign  
particles can get stuck in the entrance of the  
connection line. Also, check to make sure that  
the cone-shaped connection line has been cut  
to an inner diameter of at least 3/4” (1.9 cm).  
Dishes not dry  
Non-heat drying:  
Allow more drying time when using non-heat drying.  
No rinse agent:  
Fill rinse agent dispenser. Rinse agent helps dishes  
to dry faster.  
Plastic items:  
Certain plastic materials are difficult to dry.  
Plastics may need towel drying.  
The drain hose is kinked:  
Check to make sure that there are no folds or  
sharp bends in the drain hose.  
Improper loading or unloading:  
Do not overload or nest items. Be sure all surfaces  
drain well. Load items with concave bases so as  
much water as possible can run off. Unload the  
lower rack first. Water from dishes in the upper rack  
may be spilling onto the lower rack.  
Odor in your dishwasher  
If you are only running your dishwasher every 2  
to 3 days, bacteria in the food soil left on your  
dishes will create an unpleasant odor. Use the  
Rinse/Hold option in between cycles. To help  
eliminate the odor, use a detergent with chlorine  
bleach and an extra heat option with your cycle.  
Chipping or breaking  
of glassware  
Improper loading:  
If large chunks of food soil are left on plates and  
dishes, it may take several washes for them to  
pass through the filtration system of the  
dishwasher, thus causing food odor. Make sure  
the dishwasher is cool; remove chunks of food  
soil from filter area. Then run your dishwasher as  
normal.  
Do not overload. Load between prongs, not over  
them. Glasses loaded over prongs are not  
supported and may break. Make sure glassware is  
secure. Always use upper rack for delicate items.  
Use the light/china cycle.  
Unusual noise  
Improper loading:  
Utensils may not be secure or may have dropped  
from the rack. Water may cause utensils to rattle.  
Make sure everything is securely placed in  
dishwasher.  
There are products that you can use to clean  
your dishwasher such as Glisten, Dishwasher  
Magic® and Lemi Shine. These products will  
leave your dishwasher free of odor, spots,  
deposits and hard water build-up.  
Dishwasher has a plastic  
smell  
Your dishwasher may have parts that have a  
plastic odor to them. Place 2 cups white vinegar  
in a dishwasher safe measuring cup and place in  
the lower rack. Do not use detergent. Run the  
dishwasher through the longest cycle with an  
extra heat option. Do not use heated dry.  
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Troubleshooting/Fault Codes  
FLASH  
FAULT  
ACTION  
Pots/  
Pans  
Normal  
Wash  
Reset Unit and try again. If problem persists, contact service.  
Reset Unit and try again. If problem persists, contact service.  
Reset Unit and try again. If problem persists, contact service.  
Reset Unit and try again. If problem persists, contact service.  
1
1
1
1
1
1
2
3
4
5
Pan Flood Sensor Disconnect  
Motor Control Status Error  
Motor Control Comms Error  
Diverter Timeout  
1. Turn water on at sink and run garbage disposal to verify that sink is not clogged.  
2. Verify that dishwasher drain hose is not clogged or kinked.  
3. If draining into disposal, verify that plug has been removed from disposal.  
4. Verify that drain hose has high loop, per installation guide.  
5. Verify that dishwasher is level front to back and side to side.  
6. Verify filters are not clogged.  
Drain Error  
Reset Unit and try again. If problem persists, contact service.  
Reset Unit and try again. If problem persists, contact service.  
2
2
1
2
Huba Disconnect Error  
Fill Timeout  
1. Verify water supply to dishwasher is turned on.  
2. Verify that fill line is not kinked.  
3. Verify that dishwasher is level front to back and side to side.  
4. Turn water on at sink and verify there has not been a decrease in water pressure.  
Reset Unit and try again. If problem persists, contact service.  
1. Verify that no dishes have turned over and are holding a significant amount of water.  
2. Verify that drain hose has high loop, per installation guide.  
2
3
Low Level Sensor Error  
Reset Unit and try again. If problem persists, contact service.  
1. Verify items in rack are properly retained so that they can not turn over.  
Reset Unit and try again. If problem persists, contact service.  
2
2
4
5
High Level Error  
1. Verify that dishwasher is level front to back and side to side.  
2. Verify that drain hose has high loop, per installation guide.  
Reset Unit and try again. If problem persists, contact service.  
Level Sensor Error  
Reset Unit and try again. If problem persists, contact service.  
Reset Unit and try again. If problem persists, contact service.  
Reset Unit and try again. If problem persists, contact service.  
Reset Unit and try again. If problem persists, contact service.  
Reset Unit and try again. If problem persists, contact service.  
3
3
5
1
3
5
UI-MC Comm Error  
Drain Pump Error  
Internal Error  
Pan Flood  
See Note A  
See Note B  
Power Loss  
Turning Audible Sound On and Off:  
Note A - Both lights flash continuously.  
To turn off, press Rinse/Hold button for 10 seconds. The beep stops and the  
Rinse/Hold LED will flash 2 times. (Note: The audible sound cannot be disabled  
for error messages.) To turn on, repeat above instructions. The audible sound  
beeps 2 times and the Rinse/Hold LED flashes 2 times to identify that it is on.  
(Note: The LED will flash in sync with the audible sound.)  
Note B -  
Note C -  
Note D -  
All lights, except START and RUN (select models), flash continuously.  
To reset unit, press and hold the “START” button for four seconds.  
Numbers listed indicate the times the lights will flash when a specific  
error is detected (example: For a drain error, the POTS/PANS light will flash once  
and the NORMAL WASH light will flash 5 times).  
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Service Information  
Warranty  
One Year Full Warranty  
If service is required, call your dealer or authorized service agency.  
The name of the authorized service agency can be obtained from the  
dealer or distributor in your area.  
Built-In Dishwashers and all of their component parts, except as  
detailed below*, are warranted to be free from defective  
materials or workmanship in normal household use for a period  
of twelve (12) months from the date of original retail purchase.  
Viking Range Corporation, warrantor, agrees to repair or  
replace, at its option, any part which fails or is found to be  
defective during the warranty period.  
Have the following information readily available.  
• Model number  
• Serial number  
• Date purchased  
• Name of dealer from whom purchased  
*Painted and decorative items are warranted to be free from  
defective materials or workmanship for a period of ninety (90)  
days from the date of original retail purchase. ANY DEFECTS  
MUST BE REPORTED TO THE SELLING DEALER WITHIN  
NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL  
PURCHASE.  
Clearly describe the problem that you are having. If you are unable to  
obtain the name of an authorized service agency, or if you continue  
to have service problems, contact Viking Range Corporation at  
1-888-VIKING1 (845-4641), or write to:  
Five Year Limited Warranty  
VIKING RANGE CORPORATION  
PREFERRED SERVICE  
1803 Hwy 82W  
Greenwood, Mississippi 38930 USA  
Any upper and/or lower nylon rack which rusts through due to  
defective materials or workmanship and any electronic controls  
which fail due to defective materials or workmanship in normal  
household use during the second through fifth year from the  
date of original retail purchase will be repaired or replaced, free  
of charge for the part itself, with the owner paying all other  
costs, including labor.  
Record the information indicated below. You will need it if service is ever  
required. The model and serial numbers are located on an identification  
label attached to the left side of the tank. For access, simply open the  
door of the dishwasher.  
Any motor/pump assembly or water distribution system  
component as listed below which fails due to defective  
materials or workmanship in normal household use during the  
second through fifth year from the date of original retail  
purchase will be repaired or replaced, free of charge for the  
part itself, with the owner paying all other costs, including  
labor.  
Model no._____________________ Serial no. ________________________  
Date of purchase _______________ Date installed ___________________  
Dealers name __________________________________________________  
Address ________________________________________________________  
_______________________________________________________________  
Motor/Pump and Water Distribution  
System Components  
Circulation motor/pump  
Drain motor/pump  
Fill valve  
Lower wash arm  
Tube to upper wash arm  
Upper wash arm  
If service requires installation of parts, use only authorized parts to insure  
protection under the warranty.  
Keep this manual for future reference.  
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Warranty  
Warranty  
WARRANTY SERVICE:  
Lifetime Limited Warranty  
Under the terms of this warranty, service must be performed by  
a factory authorized Viking Range Corporation service agent or  
representative. Service will be provided during normal business  
hours, and labor performed at overtime or premium rates shall  
not be covered by this warranty. To obtain warranty service,  
contact the dealer from whom the serial number and date were  
originally purchased. For the name of your nearest authorized  
Viking Range Corporation service agency, call the dealer from  
whom the product was purchased or Viking Range  
Corporation. IMPORTANT: Retain proof of original purchase to  
establish warranty period.  
Any stainless steel tank or inner door liner which develops a water  
leak due to defective materials or workmanship in normal household  
use during the lifetime of the product will be repaired or replaced,  
free of charge for the part itself, with the owner paying all other  
costs, including labor.  
NINETY (90) DAY RESIDENTIAL PLUS WARRANTY  
This warranty applies to applications where use of the product extends  
beyond normal residential use. Examples are, but not limited to, bed and  
breakfasts, fire stations, private clubs, churches, etc. This warranty  
excludes all commercial locations such as restaurants, food service  
locations and institutional food service locations.  
The return of the Owner Registration Card is not a condition of  
warranty coverage. You should, however, return the Owner  
Registration Card so that Viking Range Corporation can contact  
you should any question of safety arise which could affect you.  
This warranty extends to the original purchaser of the product  
warranted hereunder and to each transferee owner of the product  
during the term of the warranty.  
Any implied warranties of merchantability and fitness  
applicable to the above described nylon racks, motor/pump  
assembly, water distribution system, stainless steel tank, or  
stainless steel inner door liner are limited in duration to the  
period of coverage of the applicable express written limited  
warranties set forth above. Some jurisdictions do not allow  
limitations on how long an implied warranty lasts, so the above  
limitation may not apply to you. This warranty gives you specific  
legal rights, and you may also have other rights which may vary  
from jurisdiction to jurisdiction.  
This warranty shall apply to products purchased and located in the  
United States and Canada. Products must be purchased in the  
country where service is requested. Warranty labor shall be  
performed by an authorized Viking Range Corporation service  
agency or representative. Warranty shall not apply to damage  
resulting from abuse, accident, natural disaster, loss of electrical  
power to the product for any reason, alteration, outdoor use,  
improper installation, improper operation, or repair or service of the  
product by anyone other than an authorized Viking Range  
Corporation service agency or representative. This warranty does not  
apply to commercial usage. Warrantor is not responsible for  
consequential or incidental damage whether arising out of breach of  
warranty, breach of contract, or otherwise. Some jurisdictions do not  
allow the exclusion or limitation of incidental of consequential  
damages, so the above limitation or exclusion may not apply to you.  
Specifications subject to change without notice.  
Owner shall be responsible for proper installation, providing normal  
care and maintenance, providing proof of purchase upon request,  
and making the appliance reasonably accessible for service. If the  
product or one of its component parts contains a defect or  
malfunction during the warranty period, after a reasonable number  
of attempts by the warrantor to remedy the defects or malfunctions,  
the owner is entitled to either a refund or replacement of the product  
or its component part or parts. Warrantors liability on any claim of  
any kind, with respect to the goods or services covered hereunder,  
shall in no case exceed the price of the goods or service or part  
thereof which gives rise to the claim.  
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