Viking Cooktop DGSU100 User Manual

Viking Use & Care Manual  
Viking Range Corporation  
111 Front Street  
Greenwood, Mississippi 38930 USA  
(662) 455-1200  
For product information,  
call 1-888-VIKING1 (845-4641)  
or visit the Viking Web site at  
vikingrange.com  
Designer  
Built-in Gas Cooktops  
F20863 EN  
(061011)  
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IMPORTANTPlease Read and Follow  
IMPORTANTPlease Read and Follow  
Warning and Important Safety Instructions appearing in this manual  
are not meant to cover all possible conditions and situations that  
may occur. Common sense, caution, and care must be exercised  
when installing, maintaining, or operating this appliance.  
WARNING  
If the information in this guide is not followed exactly, a  
fire or explosion may result causing property damage,  
personal injury or death.  
ALWAYS contact the manufacturer about problems or conditions you  
do not understand.  
WHAT TO DO IF YOU SMELL GAS:  
DO NOT try to light any appliance.  
DO NOT touch any electrical switch.  
Recognize Safety Symbols, Words, Labels  
DO NOT use any phone in your building.  
• Immediately call your gas supplier from a neighbor's phone. Follow  
the gas supplier's instructions.  
DANGER  
Hazards or unsafe practices which WILL result in  
severe personal injury or death  
• If you cannot reach your gas supplier, call the fire department.  
Installation and service must be performed by a qualified installer,  
service agency or the gas supplier.  
WARNING  
Hazards or unsafe practices which COULD result in  
death or severe personal injury  
WARNING  
To avoid risk of property damage, personal injury or death;  
follow information in this guide exactly to prevent a fire or  
explosion. DO NOT store or use gasoline or other flammable  
vapors and liquids in the vicinity of this or any appliance.  
CAUTION  
Hazards or unsafe practices which COULD result in  
minor personal injury or property damage.  
All safety messages will identify the hazard, tell you  
how to reduce the chance of injury, and tell you what can happen  
if the instructions are not followed.  
To Prevent Fire or Smoke Damage  
Be sure all packing materials are removed from the appliance before  
operating it.  
Keep area around appliance clear and free from combustible materials,  
gasoline, and other flammable vapors and materials.  
If appliance is installed near a window, proper precautions should be  
taken to prevent curtains from blowing over burners.  
NEVER leave any items on the cooktop. The hot air from the vent may  
ignite flammable items and may increase pressure in closed containers  
which may cause them to burst.  
Read and follow all instructions before using this appliance  
to prevent the potential risk of fire, electric shock, personal injury or  
damage to the appliance as a result of improper usage of the  
appliance. Use appliance only for its intended purpose as described  
in this manual.  
To ensure proper and safe operation: Appliance must be properly  
installed and grounded by a qualified technician. DO NOT attempt to  
adjust, repair, service, or replace any part of your appliance unless it  
is specifically recommended in this manual. All other servicing should  
be referred to a qualified servicer. Have the installer show you the  
location of the gas shutoff valve and how to shut it off in an  
emergency. A certified technician is required for any adjustments or  
conversions to Natural or LP gas.  
Many aerosol-type spray cans are EXPLOSIVE when exposed to heat and  
may be highly flammable. Avoid their use or storage near an appliance.  
Many plastics are vulnerable to heat. Keep plastics away from parts of  
the appliance that may become warm or hot. DO NOT leave plastic  
items on the cooktop as they may melt or soften if left too close to the  
vent or a lighted surface burner.  
Combustible items (paper, plastic, etc.) may ignite and metallic items may  
become hot and cause burns. DO NOT pour spirits over hot foods.  
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IMPORTANTPlease Read and Follow  
IMPORTANTPlease Read and Follow  
In Case of Fire  
Turn off appliance and ventilating hood to avoid spreading the flame.  
Extinguish flame, then turn on hood to remove smoke and odor.  
Cooking Safety (cont.)  
Use dry, sturdy pot-holders. Damp pot-holders may cause burns from  
steam. Dishtowels or other substitutes should NEVER be used as  
potholders because they can trail across hot surface burners and ignite  
or get caught on appliance parts.  
Smother fire or flame in a pan with a lid or cookie sheet.  
NEVER pick up or move a flaming pan.  
DO NOT use water on grease fires. Use baking soda, a dry chemical or  
foam-type extinguisher to extinguish fire or flame. Let fat cool before  
attempting to handle it.  
ALWAYS let quantities of hot fat used for deep fat frying cool before  
attempting to move or handle.  
DO NOT let cooking grease or other flammable materials accumulate in  
or near the appliance, hood or vent fan. Clean hood frequently to  
prevent grease from accumulating on hood or filter. When flaming  
foods under the hood, turn the fan off.  
Child Safety  
NEVER leave children alone or unsupervised near the appliance when it  
is in use or is still hot.  
NEVER allow children to sit or stand on any part of the appliance as  
they could be injured or burned.  
DO NOT store items of interest to children over the unit. Children  
climbing to reach items could be seriously injured.  
Children must be taught that the appliance and utensils in it can be hot.  
Let hot utensils cool in a safe place, out of reach of small children.  
Children should be taught that an appliance is not a toy. Children  
should not be allowed to play with controls of other parts of the  
appliance.  
NEVER wear garments made of flammable material or loose fitting or  
long-sleeved apparel while cooking. Clothing may ignite or catch utensil  
handles. DO NOT drape towels or materials on oven door handles.  
These items could ignite and cause burns.  
PREPARED FOOD WARNING: Follow food manufacturer's instructions.  
If a plastic frozen food container and/or its cover distorts, warps, or is  
otherwise damaged during cooking, immediately discard the food and  
its container. The food could be contaminated.  
If you are “flaming” liquor or other spirits under an exhaust, TURN THE  
FAN OFF. The draft could cause the flames to spread out of control.  
Once the unit has been installed as outlined in the Installation  
Instructions, it is important that the fresh air supply is not obstructed.  
The use of a gas cooking appliance results in the production of heat  
and moisture in the room in which it is installed. Ensure that the kitchen  
is well-ventilated. Keep natural venting holes open or install a  
mechanical ventilation device. Prolonged or intensive use of the  
appliance may call for additional (such as opening a window) or more  
effective ventilation (such as increasing the level of a mechanical  
ventilation if present).  
Cooking Safety  
To eliminate the hazard of reaching over hot surface burners, cabinet  
storage should not be provided directly above a unit. If storage is  
provided, it should be limited to items which are used infrequently and  
which are safely stored in an area subjected to heat from an appliance.  
Temperatures may be unsafe for some items, such as volatile liquids,  
cleaners or aerosol sprays.  
ALWAYS place a pan on a surface burner before turning it on. Be sure  
you know which knob controls which surface burner. Make sure the  
correct burner is turned on and that the burner has ignited. When  
cooking is completed, turn burner off before removing pan to prevent  
exposure to burner flame.  
Cookware Safety  
Use pans with flat bottoms and handles that are easily grasped and stay  
cool. Avoid using unstable, warped, easily tipped or loose-handled  
pans. Also avoid using pans, especially small pans, with heavy handles  
as they could be unstable and easily tip. Pans that are heavy to move  
when filled with food may also be hazardous.  
ALWAYS adjust surface burner flame so that it does not extend beyond  
the bottom edge of the pan. An excessive flame is hazardous, wastes  
energy and may damage the appliance, pan or cabinets above the  
appliance. This is based on safety considerations.  
NEVER leave a surface cooking operation unattended especially when  
using a high heat setting or when deep fat frying. Boilovers cause  
smoking and greasy spillovers may ignite. Clean up greasy spills as soon  
as possible. DO NOT use high heat for extended cooking operations.  
DO NOT heat unopened food containers, build up of pressure may  
cause the container to explode and result in injury.  
Be sure cookware is large enough to properly contain food and avoid  
boilovers. Pan size is particularly important in deep fat frying. Be sure  
pan will accommodate the volume of food that is to be added as well  
as the bubble action of fat.  
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IMPORTANTPlease Read and Follow  
IMPORTANTPlease Read and Follow  
Cookware Safety (cont.)  
Important notice regarding pet birds:  
To minimize burns, ignition of flammable materials and spillage due to  
unintentional contact with the utensil, DO NOT extend handles over  
adjacent surface burners. ALWAYS turn pan handles toward the side or  
back of the appliance, not out into the room where they are easily hit or  
reached by small children.  
NEVER keep pet birds in the kitchen or in rooms where the fumes from the  
kitchen could reach. Birds have a very sensitive respiratory system. Fumes  
released due to overheated cooking oil, fat, margarine and overheated  
non-stick cookware may be equally harmful.  
NEVER let a pan boil dry as this could damage the utensil and the  
appliance.  
About Your Appliance  
Follow the manufacturer's directions when using oven cooking bags.  
Only certain types of glass, glass/ceramic, ceramic or glazed cookware  
are suitable for cooktop surface without breaking due to the sudden  
change in temperature. Follow manufacturer's instructions when  
using glass.  
WARNING  
NEVER use appliance as a space heater to heat or warm a room to prevent  
potential hazard to the user and damage to the appliance. Also, DO NOT  
use the cooktop as a storage area for food or cooking utensils  
This appliance has been tested for safe performance using conventional  
cookware. DO NOT use any devices or accessories that are not  
specifically recommended in this guide. DO NOT use eyelid covers for  
the surface units, stovetop grills, or add-on oven convection systems.  
The use of devices or accessories that are not expressly recommended  
in this manual can create serious safety hazards, result in performance  
problems, and reduce the life of the components of the appliance.  
The flame of the burner should be adjusted to just cover the bottom of  
the pan or pot. Excessive burner setting may cause scorching of  
adjacent counter-top surfaces, as well as the outside of the cookware.  
This is based on safety considerations.  
Power Failure  
If power failure occurs, the electric igniters will not work. No attempt  
should be made to operate the appliance during a power failure.  
Momentary power failure can occur unnoticed. The cooktop is affected  
only when the power is interrupted. When it comes back on, the cooktop  
will function properly without any adjustments.  
WARNING  
BURN OR ELECTRICAL SHOCK  
Glass Ceramic Cooking Surfaces  
HAZARD  
NEVER touch the glass surface areas directly on or adjacent to the  
burners when the cooktop is in use.  
To avoid risk of injury or death, make sure all  
controls are OFF and COOL before cleaning.  
Failure to do so can result in burns or electrical shock.  
During and after use, DO NOT touch or let clothing or other flammable  
material contact surface of cooktop or areas near burners, until they  
have had sufficient time to cool.  
DO NOT COOK ON BROKEN COOKING SURFACE. If cooking surface  
should break, cleaning solutions and spillovers may penetrate the  
broken cooking surface and create a risk of electric shock. Contact a  
qualified technician immediately.  
CAUTION  
BURN HAZARD  
To avoid risk of injury, DO NOT touch the glass. The cooktop  
will get hot during usage.  
Cleaning Safety  
Turn off all controls and wait for appliance parts to cool before touching  
or cleaning them. DO NOT touch the burners or surrounding areas until  
they have had sufficient time to cool.  
CAUTION  
DO NOT store items of interest to children over the unit. Children  
Clean appliance with caution. Use care to avoid steam burns if a wet  
sponge or cloth is used to wipe spills on a hot surface. Some cleaners  
can produce noxious fumes if applied to a hot surface.  
climbing to reach items could be seriously injured.  
KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE.  
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Before Using Cooktop  
Cooktop Features  
All products are wiped clean with solvents at the factory to remove  
any visible signs of dirt, oil, and grease which may have remained from the  
manufacturing process. Clean your gas glass top before the first time  
you use it. A thorough cleaning with a glass top cleaner is recommended.  
Before cooking, clean the cooktop thoroughly with a hot, soapy damp  
cloth.  
Designer 30”W. Four Burner  
1
2
1. 12,000 Nat./11,500 LP (BTU) burner  
2. 8,000 Nat./LP (BTU) burner  
3. 14,000 Nat./13,500 LP (BTU) burner  
4. 6,000 Nat./LP (BTU) burner  
All models include:  
• Automatically electric spark ignition/re-ignition burners light at any  
position on the knob and re-light if extinguished.  
5. Left front burner control knob  
6. Left rear burner control knob  
7. Right rear burner control knob  
8. Right front burner control knob  
3
5
6
4
• Removable knobs, grates, burner ports/caps.  
• Permanently sealed burners—spills cannot enter burner box.  
Cookware  
Each cook has his or her own preference for  
the particular cooking vessels that are most  
appropriate for the type of cooking being  
done. Any and all cookware, including Viking  
cookware, is suitable for use. This is a matter  
of personal choice. As with any cookware,  
yours should be in good condition and free  
from excessive dents on the bottom to provide  
maximum performance and convenience.  
Designer 36”W. Five Burner  
1
2
3
1. 10,000 Nat./LP (BTU) burner  
2. 14,000 Nat./13,500 LP (BTU) burner  
3. 8,000 Nat./LP (BTU) burner  
4. 12,000 Nat./11,500 LP (BTU) burner  
5. 6,000 Nat./LP (BTU) burner  
Note: When using big pots and/or high flames, it is recommended to use  
the front burners. There is more room in the front and potential cleanup at  
rear of appliance due to staining or discoloration will be minimized.  
6. Left front burner control knob  
7. Left rear burner control knob  
8. Center burner control knob  
9. Right rear burner control knob  
10.Right front burner control knob  
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Surface Operation  
Surface Operation  
Lighting Burners  
All burners are ignited by electric ignition.  
There are no open-flame, “standing” pilots.  
Surface Cooking Tips  
The simmer line on the control panel is the beginning of the variable  
simmer setting and produces a high simmer setting. Turn the knob  
slowly towards “OFF” and the flame will adjust to a lower simmer  
setting.  
Surface Burners-Automatic Reignition  
To light the surface burners, push and turn the  
appropriate control knob counterclockwise to  
any position. This control is both a gas valve  
and an electric switch. Burners will ignite at any “ON” position with the  
automatic re-ignition system. If the flame goes out for any reason, the  
burners will automatically reignite if the gas is still flowing. When gas is  
permitted to flow to the burners, the electric igniters start sparking. On all  
surface igniters you should hear a “clicking” sound. If you do not, turn  
off the control and check that the unit is plugged in and that the fuse or  
circuit breaker is not blown or tripped.  
Use low or medium flame heights when cooking in cookware that are  
poor conductors of heat, such as glass, ceramic, and cast iron. Reduce  
the flame height until it covers approximately 1/3 of the cookware  
diameter. This will ensure more even heating within the cookware and  
reduce the likelihood of burning or scorching the food.  
Reduce the flame if it is extended beyond the bottom of the cookware.  
A flame that extends along the sides of the cookware is potentially  
dangerous, heats the cookware handle and kitchen instead of the food,  
and wastes energy.  
Reduce the flame height to the minimum level necessary to perform the  
desired cooking process. Remember that food cooks just as quickly at a  
gentle boil as it does at a rolling boil. Maintaining a higher boil than is  
necessary causes a loss in food flavor and nutrients.  
Rear and Front Burners  
Push in and turn the control knob counter-clockwise to the desired setting.  
The control knobs can be turned to any desired setting as the knobs do  
not have fixed positions between “Hi” and “Simmer”.  
Surface Heat Settings*  
*Note: The above information is given as a guide only. You may need to  
Within a few moments, enough gas will have traveled to the burner to  
light. When the burner lights, turn the burner control to any position to  
adjust the flame size. Setting the proper flame height for the desired  
cooking process and selecting the correct cooking vessel will result in  
superior cooking performance, while also saving time and energy.  
vary the heat settings to suit your personal requirements.  
Heat Setting  
Use  
Melting small quantities  
Steaming rice  
Simmer  
Simmering sauces  
Note: The igniters may click a number of times before the burner ignites.  
This is normal. All igniters will spark regardless of which burner is being  
operated.  
Melting large quantities  
Low  
Low-temperature frying (eggs, etc.)  
Simmering large quantities  
Heating milk, cream sauces, gravies,  
and puddings  
Med Low  
Sautéing and browning, braising, and pan-frying  
Maintaining slow boil on large quantities  
Med  
High-temperature frying  
Pan broiling  
Med High  
Maintaining fast boil on large quantities  
Boiling water quickly  
High  
Deep-fat frying in large cookware  
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Cooking Substitutes Charts  
Cleaning and Maintenance  
In many cases, a recipe requires an ingredient which is not readily available  
or calls for a unit of measure that is not easily recognized. The following  
charts have been provided as useful guides in these situations.  
Any piece of equipment works better and lasts longer when maintained  
properly and kept clean. Cooking equipment is no exception. Your  
cooktop must be kept clean and maintained properly. Before cleaning,  
make sure all controls are in the “OFF” position.  
Ingredient Substitutes  
Surface Burners  
Recipe calls for:  
Substitute with:  
DGSU Burner grate DGCU Burner grate  
1 tbsp. cornstarch  
2 tbsp. flour (thickening)  
1 whole egg  
2 egg yolks plus 1 tbsp. water  
1 c. skim milk plus 2 tbsp. margarine or  
1/2 c. evaporated milk plus 1/2 c. water  
1 c. whole milk  
1 oz. unsweetened chocolate 3 tbsp. cocoa powder plus 1 tbsp. margarine  
1 tbsp. baking powder  
1/2 tsp. cream of tartar plus 1/4 tsp. baking  
soda  
Burner  
cap  
1/2 c. butter  
7 tbsp. margarine or shortening  
Igniter  
1 c. dairy sour cream  
1 tbsp. lemon juice plus 1 c. evaporated milk  
Burner  
head  
Canned Food Sizes  
Burner  
base*  
Can Size  
8 oz.  
Contents  
Can Size  
No. 303  
No. 2  
Contents  
2 c.  
1 c.  
*Note: When replacing burner head, carefully align the tab underneath the  
cap with the slot in the burner base.  
Picnic  
1-3/4 c.  
1-3/4 c.  
2 c.  
2-1/2 c.  
4 c.  
No. 300  
No. 1 tall  
No. 3  
Wipe up spill-overs as soon as possible after they occur and before they  
get a chance to burn in and cook solid. In the event of a spill-over, follow  
these steps:  
No. 10  
12 c.  
Kitchen Equivalent and Metrics  
• Allow the burner and grate to cool to a safe temperature level.  
• Lift off the burner grate. Wash in warm soapy water.  
• Remove the burner cap and burner head and clean.  
Measure  
1 tbsp.  
2 tbsp.  
1 jig.  
Equivalent  
3 tsp  
Metric*  
15 mL  
30 mL  
45 mL  
60 mL  
1 oz  
Burner Caps  
1-1/2 oz  
4 tbsp.  
The surface burner caps should be routinely removed and cleaned.  
ALWAYS clean the burner caps after a spill-over. Keeping the burner caps  
clean will prevent improper ignition and uneven flames. To clean, pull  
burner cap straight up from the burner base. Wipe off surface burner caps  
with warm, soapy water and a soft cloth after each use. Use a non-abrasive  
cleanser such as Bon Ami™ and a soft brush or soft Scotch Brite™ pad for  
cooked-on foods. Dry thoroughly after cleaning. For best cleaning and to  
avoid possible rusting, DO NOT clean in dishwasher or self-cleaning oven.  
1/4 c.  
1/3 c.  
1/2 c.  
1 c.  
5 tbsp. plus 1 tsp.  
8 tbsp.  
80 mL  
125 mL  
250 mL  
30 g  
16 tbsp.  
2 c.  
1 pt.  
1 lb.  
16 oz  
454 g  
2.21 lb.  
35.3 oz  
1 kg  
*Note: Rounded for easier measuring.  
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Cleaning and Maintenance  
Cleaning and Maintenance  
Burner Head  
Stainless Steel Parts  
If ports on burner head are clogged, clean with a straight pin. DO NOT  
enlarge or distort the ports. DO NOT use a toothpick to clean the ports.  
When replacing burner head, carefully align the 2 tabs underneath the  
burner head with the outside edge of burner base. Make sure the tabs are  
not aligned with the igniter and the burner cap is level.  
All stainless steel body parts should be wiped regularly with hot soapy water  
at the end of each cooling period and with a liquid cleaner designed for that  
material when soapy water will not do the job. DO NOT use steel wool,  
abrasive cloths, cleansers, or powders. If necessary, scrape stainless steel to  
remove encrusted materials, soak the area with hot towels to loosen the  
material, then use a wooden or nylon spatula or scraper. DO NOT use a metal  
knife, spatula, or any other metal tool to scrape stainless steel. DO NOT  
permit citrus or tomato juice to remain on stainless steel surface, as citric acid  
will permanently discolor stainless steel. Wipe up any spills immediately.  
Note: For stubborn stains, use a non abrasive cleanser such as Bon Ami™  
and a soft brush or soft Scotch Brite™ pad.  
Cleaning Tip: For difficult to clean burner caps and heads, place parts in a  
zip seal bag with ammonia.  
Brass Parts  
All special ordered brass parts are coated with epoxy.  
Burner Base  
The base should be wiped regularly with hot soapy water at the end of  
each cooling period. DO NOT use steel wool, abrasive cloths, cleanser, or  
powders. To remove encrusted materials, soak the area with a hot towel to  
loosen the material, then use a wooden nylon spatula. DO NOT use a  
metal knife, spatula, or any other metal tool to scrape the aluminum base.  
• Wipe up any spills which remain on the sealed top surface.  
• Replace burner cap, burner head, and grates after drying thoroughly.  
CAUTION  
All special ordered brass parts are coated with an epoxy coating.  
DO NOT USE BRASS CLEANERS OR ABRASIVE CLEANERS ON  
ANY BRASS PARTS. All brass body parts should be wiped regularly  
with hot soapy water. When hot soapy water will not do the job, use  
every day household cleaners that are not abrasive.  
Cooktop Surfaces  
Several different finishes have been used in your cooktop. Cleaning  
instructions for each surface are given below. NEVER USE AMMONIA,  
STEEL WOOL PADS OR ANY ABRASIVE CLOTHS AND MATERIALS SUCH  
AS CLEANSERS, OVEN CLEANERS, OR ABRASIVE POWDERS. THEY CAN  
PERMANENTLY DAMAGE YOUR COOKTOP.  
Control Panel  
DO NOT use any cleaners containing ammonia, abrasives, or stainless  
steel cleaners on any surface that contains graphics. They could remove  
the graphics from the control panel. Use hot, soapy water and a soft clean  
cloth. DO NOT spray liquids directly onto control panel.  
Control Knobs  
MAKE SURE ALL THE CONTROL KNOBS POINT TO THE “OFF”  
POSITION BEFORE REMOVING. Pull the knobs straight off. Wash in  
detergent and warm water. Dry completely and replace by pushing firmly  
onto stem. DO NOT use any cleaners containing ammonia or abrasives.  
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Cleaning and Maintenance  
Cleaning and Maintenance  
Glass Ceramic Top  
Cleaning Problems on Glass Ceramic Top  
Cleaning of glass ceramic tops is different from cleaning a standard  
porcelain finish. To maintain and protect the surface of your new glass  
ceramic top, follow these basic steps:  
Problem  
Cause  
To Prevent  
To Remove  
Brown  
streaks and  
specks  
Cleaning with  
sponge or cloth  
containing soil-  
laden detergent  
water.  
Use cleaning  
cream with  
clean damp paper  
towel.  
Use a light  
application of  
cleaning cream  
with a clean damp  
paper towel.  
For normal, light soil:  
1. Rub a few drops of a glass ceramic cleaning cream to the cool soiled  
area using a damp paper towel.  
2. Wipe until all soil and cream are removed. Frequent cleaning  
leaves a protective coating which is essential in preventing scratches  
and abrasions.  
Blackened  
burned on  
spots  
Spatters or  
Wipe all spillovers  
as soon as it is  
safe and DO NOT  
put plastic items  
on a warm  
Clean area with  
cleaning cream  
and a damp paper  
towel, non-  
abrasive nylon pad  
or scouring brush.  
If burn-on is not  
removed, cool  
cooktop, and  
carefully scrape  
area with a single-  
edged razor blade  
held at a 30°  
spillovers onto a  
hot cooking area  
or accidental  
melting of a  
plastic film, such  
as a bread bag.  
For heavy, burned soil:  
1. Rub a few drops of glass ceramic cleaning cream to the cool soiled  
area using a damp paper towel.  
cooking area.  
2. Carefully scrape remaining soil with a single-edged razor blade. Hold  
the blade at a 30˚ angle against the ceramic surface.  
3. If any soil remains, repeat the steps above. For additional protection,  
after all soil has been removed, polish the entire surface with the  
cleaning cream.  
4. Buff with a dry paper towel. As the cleaning cream cleans, it leaves a  
protective coating on the glass surface. This coating helps to prevent  
build-up of mineral deposits (water spots) and will make future cleaning  
easier.  
angle.  
Fine  
brown/gray  
lines, fine  
Coarse particles  
(salt, sugar) can  
get caught on the  
Wipe the bottom  
of cookware  
Fine scratches  
are not removable  
but can be  
minimized by  
daily use of  
before cooking.  
Clean top daily  
with cleaning  
cream. DO NOT  
use ceramic or  
ceramic coated  
cookware.  
scratches, or bottom of  
abrasions  
which have  
collected  
soil  
cookware and  
become  
embedded  
into top.  
Note: Dishwashing detergents remove this protective coating and  
therefore, make the glass ceramic top more susceptible to staining.  
cleaning cream.  
Use of abrasive  
cleaning materials.  
WARNING  
BURN OR ELECTRICAL SHOCK HAZARD  
Make sure all controls are OFF and cooktop is COOL before cleaning.  
Failure to do so can result in burns or electrical shock.  
Scratches from  
rough ceramic  
glass, or ceramic  
coated cookware.  
Smearing or Use of too much  
Use a small  
amount of cream.  
Rinse thoroughly  
before drying. Use and water and  
only paper towels wipe surface.  
or nylon scrub pad Wipe area with  
Dampen paper  
towel with a  
mixture of vinegar  
streaking  
cleaning cream  
or use of a soiled  
dishcloth.  
or brush.  
damp paper towel  
or lint free cloth.  
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Troubleshooting  
Cleaning and Maintenance  
Cleaning Problems on Glass Ceramic Top (cont.)  
Problem  
Possible Cause and/or Remedy  
Problem  
Cause  
To Prevent  
To Remove  
Igniters will not work.  
Circuit is tripped.  
Fuse is blown.  
Cooktop is not connected to power.  
Metal  
Sliding or scraping DO NOT slide  
Remove metal  
marks before the  
glass top is used  
again. Apply  
cleaning cream  
with a damp  
paper towel and  
scrub with a nylon  
scrub pad or  
brush. Rinse  
markings  
(silver/gray  
marks)  
metal cookware  
on glass top.  
metal objects  
across top.  
Igniters sparking but no  
flame ignition.  
Gas supply valve is in “OFF” position.  
Gas supply is interrupted.  
Igniters sparking  
continuously after flame  
ignition.  
Power supply is not grounded.  
Power supply polarity is reversed.  
Igniters are wet or dirty.  
Burner ignites but flame is  
large, distorted, or yellow.  
Burner ports are clogged.  
Unit is being operated on wrong type of gas.  
Air shutters not properly adjusted.  
thoroughly and  
dry.  
Hard water  
spots  
Condensation  
from cooking may  
cause minerals  
found in water  
and acids to drip  
on to glass top  
and cause gray  
deposits (the  
spots are often so  
thin they appear  
to be in the glass  
top).  
Make sure the  
bottom of  
cookware is dry  
before cooking.  
Daily use of  
cleaning cream will vigorously. If stain  
help keep top free is not removed,  
from hard water  
mineral deposits  
and food  
Mix cleaning  
cream with water  
and apply a thick  
paste to stained  
area. Scrub  
reapply cleaner  
and repeat  
process. Also  
try cleaning  
procedure for  
smearing and  
streaking.  
discoloration.  
Turn element to  
LO; use several  
Pitting or  
flaking  
Boil over of sugar  
syrup on glass top. syrups carefully to  
Watch sugar and  
paper towels to  
wipe the spill  
This can cause  
pitting if not  
removed  
avoid boil overs.  
immediately. Let  
glass top cool and  
carefully scrape off  
remainder of burn-  
off with a single-  
edged razor blade  
held at a 30° angle.  
immediately.  
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Service Information  
Warranty  
DESIGNER SERIES GAS COOKTOPS WARRANTY  
If service is required, call your dealer or authorized service agency.  
The name of the authorized service agency can be obtained from the  
dealer or distributor in your area.  
ONE YEAR FULL WARRANTY  
Gas cooktops and all of their component parts, except as detailed below*†, are warranted to be free  
from defective materials or workmanship in normal residential use for a period of one (1) year from the  
date of original retail purchase or closing date for new construction, whichever period is longer. Viking  
Range Corporation, warrantor, agrees to repair or replace, at its option, any part which fails or is found to  
be defective during the warranty period.  
Have the following information readily available:  
*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from  
cosmetic defects in materials or workmanship (such as scratches on stainless steel,  
paint/porcelain blemishes, etc.) for a period of ninety (90) days from the date of original retail  
purchase or closing date for new construction, whichever period is longer. Any defects must be  
reported to the selling dealer within ninety (90) days from date of original retail purchase.  
Viking Range Corporation uses high quality processes and materials available to produce all  
color finishes. However, slight color variation may be noticed because of the inherent  
differences in painted parts and porcelain parts as well as differences in kitchen lighting,  
product locations, and other factors. Therefore, this warranty does not apply to color variation  
attributable to such factors.  
Model number  
Serial number  
Date purchased  
Name of dealer from whom purchased  
Clearly describe the problem that you are having. If you are unable to  
obtain the name of an authorized service agency, or if you continue  
to have service problems, contact Viking Range Corporation at  
1-888-VIKING1 (845-4641), or write to:  
†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full  
warranty applies to applications where use of the product extends beyond normal residential  
use, but the warranty period for products used in such applications is ninety (90) days.  
Examples of applications covered by this warranty are bed and breakfasts, fire stations, private  
clubs, churches, yachts, etc. Under this "Residential Plus" warranty, the product, its components  
and accessories are warranted to be free from defective material or workmanship for a period  
of ninety (90) days from the date of original retail purchase. This warranty excludes use of the  
product in all commercial locations such as restaurants, food service locations and institutional  
food service locations.  
VIKING RANGE CORPORATION  
PREFERRED SERVICE  
1803 Hwy 82W  
Greenwood, Mississippi 38930 USA  
FIVE YEAR LIMITED WARRANTY ON BURNERS  
Any surface burner which fails due to defective materials or workmanship (excluding cosmetic failures) in  
normal household use during the second through fifth year from the date of original retail purchase will be  
repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including  
labor. This does not include ignition systems, burner bases, etc.  
Record the information indicated below. You will need it if service is ever  
required. The model and serial number for your cooktop can be found by  
looking under the unit.  
TERMS AND CONDITIONS  
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee  
owner of the product during the term of the warranty and applies to products purchased and located in  
the United States and Canada. Products must be purchased in the country where service is requested. If  
the product or one of its component parts contains a defect or malfunction during the full warranty period  
after a reasonable number of attempts by the warrantor to remedy the defect or malfunction, the owner is  
entitled to either a refund or replacement of the product or its component part or parts. Replacement of a  
component part includes its free installation, except as specified under the limited warranty. Under the  
terms of this warranty, service must be performed by a factory authorized Viking Range Corporation  
service agent or representative. Service will be provided during normal business hours, and labor  
performed at overtime or premium rates shall not be covered by this warranty.  
Model no._____________________ Serial no. ________________________  
Date of purchase _______________ Date installed ___________________  
Dealers name __________________________________________________  
Address ________________________________________________________  
_______________________________________________________________  
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance,  
providing proof of purchase upon request, and making the appliance reasonably accessible for service.  
The return of the Owner Registration Card is not a condition of warranty coverage. You should, however,  
return the Owner Registration Card so that Viking Range Corporation can contact you should any question  
of safety arise which could affect you.  
This warranty gives you specific legal rights, and you may also have other rights which may vary from  
jurisdiction to jurisdiction.  
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from  
abuse, failure to provide reasonable and necessary maintenance, accident, delivery, negligence, natural  
disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper installation,  
improper operation, or repair or service of the product by anyone other than an authorized Viking Range  
Corporation service agency or representative. This warranty does not apply to commercial usage.  
If service requires installation of parts, use only authorized parts to insure  
protection under the warranty.  
Keep this manual for future reference.  
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Warranty (cont.)  
Notes  
LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY  
OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS  
PRODUCT SHALL BE THE REMEDIES SET FORTH ABOVE.VIKING IS NOT RESPONSIBLE FOR  
CONSEQUENTIAL OR INCIDENTAL DAMAGE, INCLUDING BUT NOT LIMITED TO FOOD OR  
MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER ARISING OUT OF BREACH OF  
WARRANTY, BREACH OF CONTRACT OR OTHERWISE. Some jurisdictions do not allow the exclusion or  
limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to  
you. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE  
APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF COVERAGE OF  
THE APPLICABLE EXPRESS WRITTEN LIMITED WARRANTIES SET FORTH ABOVE. Some states do not  
allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.  
_____________________________________________________________________________________________________  
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WARRANTY SERVICE  
To obtain warranty service, contact an authorized Viking Range Corporation service agent, or Viking Range  
Corporation, 111 Front Street, Greenwood, Mississippi 38930, (888) 845-4641. Provide model and serial  
number and date of original purchase or closing date for a new construction. For the name of your nearest  
authorized Viking Range Corporation service agency, call Viking Range Corporation.  
IMPORTANT: Retain proof of original purchase to establish warranty period.  
Specifications subject to change without notice.  
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Notes  
Notes  
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