®
ViewSonic
VPC190
All-in-One PC
Model No. : VS13111
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Main Menu ...............................................................................................19
Advanced Menu .......................................................................................19
Security Menu ..........................................................................................26
Exit Menu .................................................................................................28
Chapter 5 System Recovery ...................................................................................29
Chapter 6 Troubleshooting ....................................................................................33
Chapter 7 Other Information ..................................................................................37
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Compliance Information
For U.S.A.
This device complies with part 15 of FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modifications not expressly approved by
the party responsible for compliance could void your authority to operate the
equipment.
For Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
CE Conformity for European Countries
The device complies with the EMC Directive 2004/108/EC and Low
Voltage Directive 2006/95/EC.
Following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and
Electronic Equipment Directive 2002/96/EC (WEEE).
The mark indicates the requirement NOT to dispose the equipment as
unsorted municipal waste, but use the return and collection systems
according to local law.
If the batteries, accumulators and button cells included with this equipment,
display the chemical symbol Hg, Cd, or Pb, then it means that the battery
has a heavy metal content of more than 0.0005% Mercury or more than,
0.002% Cadmium, or more than 0.004% Lead.
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FCC Radiation Exposure Statement
This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.
This wireless module device complies with part 15 of FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that
may cause undesired operation.
Industry Canada Notice
This wireless module device complies with Canadian RSS-210.To prevent radio
interference to the licensed service, this device is intended to be operated indoors and
away from windows to provide maximum shielding. Equipment (or its transmitting
antenna) that is installed outdoors is subject to licensing. The installer of this radio
equipment must ensure that the antenna is located or pointed such that it does not
emit RF field in excess of Health Canada limits for the general population; consult
R&TTE Compliance Statement
This wireless module device complies with the Essential Requirements of the R&TTE
Directive of the European Union (1999/5/EC). This equipment meets the following
conformance standards:
ETSI EN 300 328V1.7.1
EN 301 489-01 V1.6.1
EN 301 489-17 V1.2.1
EN 62311
Notified Countries: Germany, UK, Netherlands, Belgium, Sweden, Denmark,
Finland, France, Italy, Spain, Austria, Ireland, Portugal, Greece, Luxembourg, Estonia,
Latvia, Lithuania, Czech Republic, Slovakia, Slovenia, Hungary, Poland and Malta.
®
ENERGY STAR information
®
The computer complies with the ENERGY STAR requirements of less than 15 min of
user inactivity for the display and less than 30 min of inactivity for the computer.
Move the mouse or click any button on the keyboard to wake the computer from Sleep
mode.
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Important Safety Instructions
1. Read these instructions completely before using the equipment.
2. Keep these instructions in a safe place.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this equipment near water. Warning: To reduce the risk of fire or
electric shock, do not expose this apparatus to rain or moisture.
6. Clean with a soft, dry cloth. If further cleaning is required, see “Cleaning the
Display” in this guide for further instructions.
7. Do not block any ventilation openings. Install the equipment in accordance with
the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that produce heat.
9. Do not attempt to circumvent the safety provisions of the polarized or grounding-
type plug. A polarized plug has two blades with one wider than the other. A
grounding type plug has two blades and a third grounding prong. The wide blade
and the third prong are provided for your safety. If the plug does not fit into your
outlet, consult an electrician for replacement of the outlet.
10. Protect the power cord from being tread upon or pinched, particularly at the plug,
and the point where if emerges from the equipment. Be sure that the power outlet
is located near the equipment so that it is easily accessible.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by
the manufacturer, or sold with the equipment. When a cart is used,
use caution when moving the cart/equipment combination to avoid
injury from tipping over.
13. Unplug this equipment when it will be unused for long periods of time.
14. Refer all servicing to qualified service personnel. Service is required when the unit
has been damaged in any way, such as: if the power-supply cord or plug is
damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed
to rain or moisture, or if the unit does not operate normally or has been dropped.
15. Risk of explosion if battery is replaced by an incorrect type. Dispose of
used batteries according to the instructions.
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Declaration of RoHS Compliance
This product has been designed and manufactured in compliance with Directive 2002/
95/EC of the European Parliament and the Council on restriction of the use of certain
hazardous substances in electrical and electronic equipment (RoHS Directive) and is
deemed to comply with the maximum concentration values issued by the European
Technical Adaptation Committee (TAC) as shown below:
Substance
Lead (Pb)
Proposed Maximum Concentration
Actual Concentration
< 0.1%
0.1%
0.1%
0.01%
0.1%
0.1%
0.1%
Mercury (Hg)
Cadmium (Cd)
< 0.1%
< 0.01%
6+
< 0.1%
Hexavalent Chromium (Cr
)
Polybrominated biphenyls (PBB)
< 0.1%
Polybrominated diphenyl ethers (PBDE)
< 0.1%
Certain components of products as stated above are exempted under the Annex of
the RoHS Directives as noted below:
Examples of exempted components are:
1. Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other
lamps not specifically mentioned in the Annex of RoHS Directive.
2. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and
electronic ceramic parts (e.g. piezoelectronic devices).
3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by
weight or more lead).
4. Lead as an allotting element in steel containing up to 0.35% lead by weight,
aluminium containing up to 0.4% lead by weight and as a cooper alloy containing
up to 4% lead by weight.
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Copyright Information
Copyright © ViewSonic® Corporation, 2010. All rights reserved.
Microsoft®, Windows®, Windows NT®, and the Windows® logo are registered
trademarks of Microsoft® Corporation in the United States and other countries.
ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered
trademarks of ViewSonic® Corporation.
Intel®, Pentium®, and Atom™ are registered trademarks of Intel Corporation.
Award® is a registered trademark of Phoenix Technologies Ltd.
AMI® is a registered trademark of American Megatrends Inc.
®
ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency
(EPA).
®
As an ENERGY STAR partner, ViewSonic Corporation has determined that this prod-
®
uct meets the ENERGY STAR
Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors
or omissions contained herein; nor for incidental or consequential damages resulting
from furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic® Corporation reserves
the right to change product specifications without notice. Information in this document
may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for
any purpose without prior written permission from ViewSonic® Corporation.
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Product Registration
To meet your future needs, and to receive any additional product information as it
becomes available, please register your product on the Internet at:
www.viewsonic.com. The ViewSonic Wizard CD-ROM also provides an opportunity
for you to print the registration form, which you may mail or fax to ViewSonic.
For Your Records
Product Name:
VPC190
ViewSonic All-in-One PC
VS13111
Model Number:
Document Number:
Serial Number:
Purchase Date:
VPC190-1_UG_ENG Rev. 1A 11-18-09
_________________________________
_________________________________
Product disposal at end of product life
The lamp in this produc contains mercury. Please dispose of in accordance with local,
state or federal laws.
ViewSonic is concerned about the preservation of our environment. Please dispose of
this product properly at the end of its useful life. For the recycling information, please
refer to our website:
3. Taiwan: recycle.epa.gov.tw
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Specifications
Item
Description
Intel Atom D510, 1.66GHz, Dule Core, FSB 667 MHz
Operating System Windows 7 Home Premium
Processor
Chipset
Memory
Storage
LAN
Intel NM10
2GB DDR2 SO-DIMM 800MHz
6.35cm/2.5", SATA 5400rpm 160GB
Gigabit Ethernet
Audio
Stereo HD speakers 3W x 2
48cm/19" TFT LCD Display (18.5" viewable)
1366 x 768 native resolution
LCD Display
Webcam
Keyboard
Mouse
1.3 Mega pixel camera with digital mic. x2
USB 100 keys
USB Optical mouse
USB 2.0 x6
RJ45 LAN Connector x1
Input/Output ports Microphone in x1
Headphone out x1
4 in 1 Card reader (SD(SD 2.0 included)/MMC/MS/MS Pro.)
Built-in Drive
Wireless LAN
Power Supply
Slot in 8X DVD SuperMulti slim type
802.11 b/g/n
19V DC; 65W power adapter
18.1 x 14.7 x 7.2 inches(WxHxD)
460 x 374 x 182 mm(WxHxD)
Dimension
Weight
16.5 lb (7.5 kg)
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Chapter 1 Getting Started
Congratulations on your purchase of the ViewSonic
VPC 190 All-In-One PC! The VPC 190 All-In-One PC is
engineered for powerful computing performance.
Unlike conventional computers, this All-in-One PC is
portable and can be easily moved anytime, anywhere.
With its built-in components, it is flexible yet economical,
providing users with maximum computing experience
without compromising system performance.
Read this chapter for more information about the
following topics:
• Package contents
• Features
• System Overview
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Getting Started
Package Contents
Check the contents of your package. It should contain:
All-in-One-PC
Stand
Power Cord
System Recovery
and
Power Adapter
Quick Guide
User Guide Disk
Driver
and
USB Keyboard
USB Mouse
User Guide Disk
NOTE
Your keyboard and mouse may vary depending on specific country configuration.
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Getting Started
Features
All-in-one
The functionality of a standard computer and monitor are combined together in this all-
in-one PC. With a built-in card reader, an optical disc drive, and I/O ports, you can
connect various peripherals to maximize computer performance.
Space saver
The slim and sleek design provides more desk space. Because of its
compactness, fewer cables are required which creates a tidy and uncluttered
work space.
High video quality
The 48cm/19” (18.5” viewable) LCD display supports an optimal resolution of
1366x768.
Mountable
For more flexibility options, use a standard VESA mount to attach this All-in-One PC
on the
wall.
Low power consumption
This All-in-One PC consumes a maximum of 65 watts of power with active PFC.
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Getting Started
System Overview
Front View
1
2
3
4
5
6
6
7
No.
Item
Description
Use for taking pictures, recording
videos, and video conferencing.
1
Webcam
Use for chatting and other
interactive applications.
2
3
4
5
Microphone
LCD display
Power button
Provides visual output on a 1366 x
768 resolution display.
Press to power on / off the All-in-
One PC.
LCD Light
Adjustment
You can adjust LCD light by push
"+" and "-"
Output high quality sound with Hi-
Fi function.
6
7
Stereo speakers
Stand
Holds the All-in-One PC in place.
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Getting Started
Rear View
1
2
3
4
5
No.
Item
Description
Used for air convection to prevent
the All-in-One from overheating.
Do not cover the cooling vent.
1
Cooling Vents
Mount the All-in-One PC on the
wall using VESA mounts.
2
3
4
VESA mount holes
Kenstington Lock
Slot
Use to lock the PC.
Connects to a local area network
(LAN) using a network cable.
RJ-45 LAN jack
USB port
Connect USB devices such as a
mouse, keyboard, printer, scanner,
and other peripherals.
5
NOTE
VESA mounts are not included in the package and are sold separately.
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Getting Started
Side Views
1
6
S D / M M C / M
2
3
4
5
No.
Item
Description
Use to read SD (SD 2.0
1
2
3
4 in 1 Card Reader
USB ports
included), MMC, MS, and MS
Pro cards.
Connect USB devices such as a
mouse, keyboard, printer,
scanner, and other peripherals.
Connects a external
External microphone jack microphone to the All-in-One
PC.
Connects a headphone to the
4
5
6
Headphone jack
All-in-One PC.
Use to connect the power
Power jack inlet
adapter.
Plays or records DVD or CD
Optical disk drive
disk
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Chapter 2 Installation
This chapter will guide you in installing necessary and
additional components to maximize the system
performance of your All-in-One PC. The following topics
are covered:
• Attaching the Stand
• Tilting the Screen
• Removing the Stand
• Connecting USB Devices
• Connecting the Power
• Connecting Audio Components
• Connecting to a Network
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Installation
Attaching the Stand
1. Lay the All-in-One PC on a flat and stable surface.
2. Use a soft cloth to protect the display screen.
3. Attach the stand. Tighten the stand until it is firmly locked in place. Tighten the
3 screws on the bottom of the stand.
SD/MMC/MS
Tilting the Screen
After installing the stand, the screen can be tiled up to 20° to suit user’s
preference.
Removing the Stand
Should there be a need to detach the stand (i.e., for wall mounting), follow the steps
below:
1. Lay the All-in-One PC on flat and stable surface. Use a soft cloth to protect the
display screen.
2. Remove the 3 screws located on the bottom of the stand(A)
3. Pull the stand off (B)
A
SD/MMC/MS
B
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Installation
Connecting USB Devices
You can connect a keyboard and a mouse using the USB ports on the rear of your
All-in-One PC. Before making any connections, ensure that the All-in-One PC is
turned off.
Your All in One PC has six USB ports. Four are
located on the side (see picture to right) and two are
on the bottom of the PC.
S D
Use these ports to connect USB devices, such as a
printer, scanner, keyboard, mouse, USB memory
drive and a digital camera among others.
Simply plug the USB cable of the device to the USB
port of the All-in-One PC.
Connecting a USB Keyboard
Plug the keyboard’s USB cable into the USB port of the All-in-One PC.
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Installation
Connecting a USB Mouse
Plug the mouse’s cable into the USB port of the All-in-One PC.
S D
Connecting the Power
1. Connect the power adapter to the power jack of the All-in-One PC.
2. Connect the power cord to the power adapter.
3. Plug the power cord into an electrical outlet.
S D
NOTE
When disconnecting the power, always unplug the power cord from the electrical
outlet first. Use the cord’s head to unplug, never pull the cable.
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Installation
Connecting Audio Components
Connecting the Headset
Plug the stereo headphone cable into the Head-
phone jack (light green) of your All-in-One PC.
S D
Connecting a Microphone
Plug the microphone cable into the Microphone
jack (pink) of your All-in-One PC.
Connecting to a Network
Connect to a local area network (LAN) using the RJ-
45 LAN jack of your All-in-One PC.
1. Plug one end of the network cable to the RJ-45
LAN jack at the rear of your All-in-One PC.
2. Connect the other end to a network hub or a wall
socket.
To ensure proper connection, check the LAN jack’s
LED indicators.
Activity/Link LED
Speed LED
LED
Color
LED Status
Off
Condition
LAN link is not established.
LAN link is established.
Activity/Link
LED
On (Steady)
Green
The All-in-One PC is communicating
with other computers on the network.
On (Flashing)
Off
On
On
10 Mbit/sec data rate is selected.
100 Mbit/sec data rate is selected.
1000 Mbit/sec data rate is selected.
Green
Yellow
Speed LED
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Chapter 3 Operating
This chapter describes some of the basic All-in-One PC
operations. The following topics are covered:
• Using the Power Button
• Using the Card Reader
• Using the Optical Disc Drive
• Using the Keyboard
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Operating
Using the Power Button
Turning On the All-in-One PC
Press the power button to turn on your All-in-One PC.
WARNING
Do not turn off your computer before it fully boots or it may cause an error the next
time you turn on your All-in-One PC.
Turning Off the All-in-One PC
In Windows 7® Home Premium, click Start > shutdown > or push the power button.
NOTE
You can configure Windows to automatically shut down when you press the power
button. To do this, click Start > Control Panel > Power Options > Advanced tab. In
the Power buttons option, select “Shut down” from the list. Be sure to shut down all
running applications before powering off.
Using the Card Reader
The built in card reader supports four types of memory cards, such as SD (SD 2.0
included), MMC, MS, and MS Pro.
Inserting the card
1. Insert the card with the metallic connectors facing towards you.
2. Push gently until the card clicks into place.
Removing the card
NOTE
Before removing a memory card, use the configuration utility on the taskbar to stop
the memory card operation. Failure to do so may result in data loss.
1. Push the card gently to eject it.
2. Pull the card out from the port.
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Operating
Using the Optical Disc Drive
Inserting a Disc
1. Insert the disc into the drive with the disc label facing you.
2. Gently push the disc into the disc tray.
Removing a Disc
1. From Windows 7, click Start > Computer.
2. Right click on the disc drive, then select Eject to eject the disc.
3. Gently pull out the disc from the disc tray.
WARNING
Do not remove the disc while the computer is still reading or playing it.
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Chapter 4 BIOS Setup Utility
BIOS Setup Utility is a program for configuring the BIOS
(Basic Input/Output System) settings of the computer.
BIOS is a layer of software called firmware that
translates instructions from other layers of software into
instructions that the computer hardware can
understand.
The BIOS settings are needed by your computer to
identify the types of installed devices and establish
special features.
This chapter tells you how to use the BIOS Setup Utility.
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BIOS Setup Utility
When to Use the BIOS Setup Utility
You need to run the BIOS Setup Utility when:
• You see an error message on the screen requesting you to run Setup.
• You want to restore the factory default settings.
• You want to modify some specific settings of the hardware.
• You want to modify some specific settings to optimize system performance.
Starting BIOS Setup
A keyboard is required to access and make selections in the BIOS Setup Utility.
Make sure the keyboard is properly installed before you power up your All-in-One
PC.
NOTE
The Setup screens shown in this chapter are for your reference only. The actual
items or settings may slightly differ from that on your computer.
• The Setup utility may have been updated after the publication of this user guide.
• The settings you select in your operating system might override similar settings
in the Setup.
To run BIOS Setup, follow the steps below:
1. Turn on the All-in-One PC.
2. When the ViewSonic® logo appears, quickly press the Delete button on the
keyboard.
NOTE
If Windows operating system starts up before you press the Delete button and you
still wish to enter the BIOS Setup, restart the All-in-One PC then follow the same
procedures above.
Moving Around and Making Selections
The following table lists the control keys you will use to move around and select
BIOS settings.
Key
Function
General help window
<F1>
<ESC>
¨ Æ keys
¦ Ø keys
Exit current menu
Select a different menu
Select Item
<Tab> or <Shift-
Tab>
Cycle cursor up/down
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BIOS Setup Utility
Key
Function
<Home> or <End> Move cursor to top/bottom of the window
<PgUp> or
Move cursor to next/previous page
<PgDn>
<Enter>
<->
Go to Sub Menu
Select the previous value/setting of the field
Select the next value/setting of the field
Discard Changes
<+>
<F7>
<F8>
<F9>
<F10>
Load Fail Safe Defaults
Load the Optimal Defaults
Save Change and Exit
Menu
The BIOS Setup Utility is divided into Five menu categories: Main, Advanced, Boot,
Security, and Exit. Use the left and right arrow keys to move through the menu
selections.
Sub-menu
Inside the menu window are the sub-menus. Highlighted items denote that the
submenu options can be changed. Use the up and down arrow keys to move
through the sub-menu.
A sub-menu with a pointer symbol
on the left indicates that more
options can be launched from this
item. To exit a sub-menu, press
[Esc].
General Help
You can access help from any menu. Press [F1] to view the general help window. It
lists the appropriate keys to use to browse and configure BIOS settings.
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BIOS Setup Utility
Main Menu
The Main menu lets you adjust the system time and date. It also displays the
processor, memory and BIOS version information.
To adjust the time, go to System Time. To adjust the date, go to System Date.
Press [Tab] or [Shift Tab] to go to the next / previous field, then use + or - keys to
adjust the values.
Advanced Menu
WARNING
If you are not familiar with these settings, it is recommended to use the default
configuration for the Advanced Menu options. Setting the wrong values may cause
the system to malfunction.
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BIOS Setup Utility
The Advanced Menu lets you view and configure the following:
CPU Configuration
The CPU Configuration displays your All-in-One PC’s CPU specification, such as
the module version, manufacturer, frequency, speed among others. This submenu
allows you to enable or disable the following settings:
Max CPUID Value Limit: It is recommended that you leave it at the default setting of
Disabled. You should only enable it if you intend to use the Intel Pentium 4 proces-
sor with Hyper-Threading Technology with an operating system that does not sup-
port it.
Execute Disable Bit Capability: Help prevent certain classes of malicious buffer
overflow attacks when combined with a supporting operating system.
Hyper Threading Technology: Hyper Threading Technology provides faster
response time and improves system performance. With Hyper Threading
Technology:
• You can run demanding applications simultaneously without slowing down sys-
tem response time. For example, you can run multimedia applications or play
the latest games and still perform a virus scan in the background.
• You can have faster Internet applications.
• It is compatible with 32-bit applications and also ready for the future 64-bit
technology.
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BIOS Setup Utility
IDE Configuration
The IDE Configuration displays the status of IDE devices installed in your All-in-
One PC. When the system starts up, BIOS automatically detects the connected
IDE devices.
Select Primary IDE Master and press [Enter] to launch the SATA Primary IDE Mas-
ter settings screen.
WARNING
If you are not familiar with these configurations, it is recommended to allow BIOS to
auto detect the devices. Do not manually change these settings to ensure system
performance.
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BIOS Setup Utility
USB Configuration
The USB Configuration sub-menu allows you to configure the USB Configuration
and USB Mass Storage Device settings.
Select USB Mass Storage Device Configuration and press [Enter] to launch the
USB Mass Storage Device Configuration screen.
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BIOS Setup Utility
Power Configuration
The Power Configuration sub-menu allows you to configure the mode to restore on
AC power loss.
Chipset Configuration
Chipset Configuration sub-menu allows you to enable or disable PXE booting.
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BIOS Setup Utility
Hardware Health Configuration
This sub-menu displays the hardware condition of your All-in-One PC.
Boot Menu
The Boot menu lets you configure settings and the boot sequence to follow when
the system boots up.
NOTE
The available sub-menu options may vary depending on the installed devices on
your All-in-One PC.
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BIOS Setup Utility
Boot Settings Configuration
With this sub-menu, you can configure the type of system boot to execute.
• Quick Boot: Enable Quick Boot to allow BIOS to skip certain tests while boot-
ing. This will decrease the time needed to boot the system.
• Quiet Boot: When disabled, the normal POST (Power On Self Test) messages
are displayed when the system boots up. When enabled, ViewSonic logo is dis-
played instead.
• Bootup Num-Lock: Turn the “Power-on state for Numlock” on or off.
Boot Device Priority
This sub-menu lets you specify the boot priority sequence from the available
devices.
To change the specified device, press [Enter] to select an available device from the
list.
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BIOS Setup Utility
Boot Menu
®
When the ViewSonic logo appears, quickly press the F11 button on the keyboard,
Then you will enter Boot Menu. It allow you select the boot device.
Security Menu
The Security menu displays the security settings and lets you set up and change
the supervisor or user password. Available options on this screen may vary
depending on the type of passwords set.
Supervisor Password
The Supervisor can access and change setup utilities. He can also define the limi-
tation of user access.
To set or change the supervisor password:
1. Select Change Supervisor Password.
2. Type the password, then press [Enter]. The password can be an alphanumeric
character of up to 6 characters in length.
3. Re-type the password to confirm, then press [Enter].
Once the Supervisor password is set, you can change the User Access Level. The
access level options are:
• Full Access: Users can access and change all BIOS settings.
• Limited: Users are only allowed to change basic settings such as date and
time.
• No Access: Users cannot access the BIOS Setup Utility.
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BIOS Setup Utility
• View Only: Users can view the BIOS Setup Utility but cannot change the set-
tings.
User Password
To set or change the user password:
1. Select Change User Password.
2. Type the password, then press [Enter]. The password can be an alphanumeric
character of up to 6 characters in length.
3. Re-type the password to confirm, then press [Enter].
The Access level defined by the Supervisor determines the users’ setup utility
access.
Password Check
When a Supervisor or User password has been set, the Password Check option
will be available in the Security Menu. With this option, you can configure when the
system will prompt you for the password:
• Setup: You are required to enter the password every time you access the BIOS
Setup Utility.
• Always: You are required to enter the password on every system boot.
Clear the Password
Deleting the Supervisor Password
1. Select Change Supervisor Password.
2. When prompted to enter the new password, just press [Enter].
3. A message will appear to confirm password is uninstalled. Press [Enter].
Deleting the User Password
1. Select Clear User Password.
2. A message will appear to confirm clearing of password, select Ok then press
[Enter].
NOTE
Once you have set the Supervisor Password, you cannot start your computer with-
out entering the password. Be sure not to forget the password. Write down your
password and keep it safe and private from other people.
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BIOS Setup Utility
Exit Menu
The Exit menu lets you save or discard any modifications made to the BIOS or load
system default values.
Save Changes and Exit
Select this option to save modified settings and exit BIOS.
Discard Changes and Exit
Select this option to exit BIOS without saving the modified settings.
Discard Changes
Select this option to discard any changes.
Load Optimal Defaults
Select this option to load optimal default values.
Load Failsafe Defaults
Select this option to load fail safe default values.
To perform an option, do the following:
1. Select an item.
2. Press [Enter]. A confirmation message appears.
3. Select Ok to proceed or Cancel to cancel the operation.
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Chapter 5 System Recovery
Your All-in-One PC supports system recovery to enable
users to restore the system to its default settings. This
function is useful in the event of a system failure or
when you forget system passwords.
This chapter covers the following topics:
• When to Use System Recovery
• Running ViewSonic Recovery Manager
• Use ViewSonic Recovery DVD Disc
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System Recovery
When to Use System Recovery
You need to run system recovery:
• In the event of a system or hardware failure.
• You need to restore the system back to its default settings.
• You forgot the system password.
System recovery will format the hard disk and restore the system to its default
settings. However all files and other data on drive C: will be deleted.
Running ViewSonic Recovery Manager
Your All-in-One PC uses ViewSonic Recovery Manager for system recovery func-
tions.
To run ViewSonic Recovery Manager, follow the steps below:
1. Turn on the All-in-One PC. The system boots up and the ViewSonic logo
appears.
2. When the screen displays F3..., quickly press the F3 button on the keyboard.
NOTE
If Windows operating system starts up before you press F3 and you still wish to run
System Recovery, restart the All-in-One PC then follow the same procedures
above.
The window below appears.
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System Recovery
3. Click Recover to Factory Default.
4. Click Yes. Another confirmation message appears, as below.
5. Click Yes. A message appears on the screen.
6. Click OK. System recovery is initiated.
7. After the system has been restored, the following window appears.
8. Click OK to restart your All-in-One PC.
9. After restarting, Windows Setup Wizard appears to help you configure basic
settings.
10. Follow the on screen instructions to complete setup and start using your All-in-
One PC.
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System Recovery
Use ViewSonic Recovery DVD Disc
[Caution]
ViewSonic Recovery DVD Disc will destroy all of data in hard disk.
1. Turn on the All-in-One PC. The system boots up and the ViewSonic logo
appear.
2. Insert ViewSonic Recovery DVD Disc into DVD-ROM.
3. Boot from DVD-ROM
4. When the screen displays "Press any key to boot from CD or DVD...", quickly
press the any key on the keyboard..
NOTE
If you can not boot from DVD-ROM before you press Any Key, please restart the
All-in-One PC.
Then press [F11] button on the keyboard to select DVD-ROM as boot device.
The window below appears. You can follow the steps of "Running ViewSonic
Recovery Manager" to recover your Windows OS.
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Troubleshooting
My All-in-One PC does not start.
• Check that the All-in-One PC is connected to an electrical outlet and it is turned
on.
• Check that the power cord and all cables are connected firmly.
When I turn on my computer, the message “Operating system
not found” appears or Windows does not start
• Check if there is a non-bootable CD inside the optical disk drive. If there is a
non-bootable CD in the drive, remove the CD then restart the computer.
• Check boot settings in the BIOS Setup Utility, see Chapter 4.
My LCD does not display anything
• Check that the All-in-One PC is connected to an electrical outlet and it is turned
on.
• The All-in-One PC may be in Standby mode. Press any key to activate the dis-
play.
My computer “locks up”
• Try restarting the All-in-One PC. On the Windows taskbar, click
Start > Turn Off Computer > Restart.
• Press the power switch.
• If your computer locks up while playing a DVD-ROM/CD-ROM, stop the
DVDROM/CD-ROM, and restart the computer by pressing Ctrl+Alt+Delete.
I cannot play a CD-ROM
• Make sure the label of the CD-ROM is facing up.
• If the CD-ROM requires software, make sure the software is installed according
to the program’s instructions.
• Moisture condensation may have occurred. Leave the computer for at least 1
hour while the computer is turned on.
• Clean the CD-ROM.
• Check the speaker volume.
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Troubleshooting
I cannot play a DVD-ROM
• If a region code warning appears when you are using the DVD player, it could
be that the DVD-ROM you are trying to play is incompatible with the DVD-ROM
drive in your All-in-One PC. The region code is listed on the disc’s packaging.
• If you hear audio but cannot see video, your computer’s video resolution may
be set too high. For best results, change the display settings, click Start >Con-
trol Panel > Settings.
• If you see video but cannot hear audio, check all of the following: Make sure
your DVD player’s mute setting is off. Check the master volume setting in the
audio Mixer.
• Check that the drivers are installed properly, click Start > Control Panel >Sys-
tem > Device Manager.
• A dirty or damaged disc may cause the computer to “hang” while it tries to read
the disc. If necessary, reboot the computer, remove the disc, and then check
that it is not dirty or damaged.
My speakers have no sound
• Check the master volume setting in the audio Mixer.
• If you are using an application that has its own volume control, check that the
volume is turned up.
• If you have connected an audio cable to the Headphone connector, disconnect
the cable.
My internet connection has problems
• Have your phone company check that your phone line is free from any line
noise.
• If your problem is fax-related, check that there are no problems with the fax
machine and that it is compatible with fax modems.
• If you are having a problem connecting with your Internet Service Provider
(ISP), check that the ISP is not experiencing technical problems, or If you have
a second phone line available, try connecting the modem to that line.
• Check the ADSL settings and connection and make sure All-in-One PC is
properly configured for Internet access.
• The wireless LAN data transfer speed is affected by distance and obstructions
between devices and access points. To maximize the data transfer speed,
please choose any access point you may be using closer to All-in-One PC.
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Troubleshooting
My microphone does not work
• For webcam built-in microphone, please go to Start > Control Panel > Sounds
and Audio Devices > Audio to check if it is muted.
• If you are using an external microphone, check that the microphone is plugged
into the Microphone connector.
My mouse does not work
• Check that the mouse is plugged into the mouse connector.
• If you connected the mouse while your computer is on, you must restart your
computer.
My computer does not shut down
• It is best to shut down your computer using the Shut Down command. Using
other methods, including those listed here, may result in loss of unsaved data.
If the ShutDown command does not work properly, follow these steps:
•Restart the computer by pressing Ctrl+Alt+Delete.
•Press the power switch to turn off the power.
•Unplug the All-in-One PC from the power adapter.
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Chapter 7 Other Information
Customer Support
For technical support or product service, see the table below or contact your reseller.
You will need the product serial number.
T = Telephone
F = FAX
Country/Region
Website
Email
AUS= 1800 880 818
NZ= 0800 008 822
Australia/New Zealand
T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= 1-909-468-1202
Canada
Europe
Hong Kong
India
T= 852 3102 2900
T= 1800 11 9999
Ireland (Eire)
uk/
support/call-desk/
T= 080 333 2131
T= 0800 666 0194
T= 800 440 303
Korea
T= 01 800 915 6588
T= 001 800 514 6518
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16
Latin America (Peru)
Macau
ap.viewsonic.com/me/
T= 0800 53458
T= 853 2870 0303
Contact your reseller
Middle East
T= 1-800-688-6688 (English)
T= 1-866-379-1304 (Spanish)
F= 1-909-468-1202
Puerto Rico & Virgin
Islands
Singapore/Malaysia/
Thailand
ap.viewsonic.com/za/
T= 65 6461 6044
South Africa
Contact your reseller
m
United Kingdom
uk/
support/call-desk/
T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= 1-909-468-1202
United States
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Other information
Limited Warranty
VIEWSONIC® ALL-IN-ONE PC
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship during the warranty
period. If a product proves to be defective in material or workmanship during the warranty period,
ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement
Product or parts may include remanufactured or refurbished parts or components. The replacement unit
will be covered by the balance of the time remaining on the customer’s original limited warranty.
ViewSonic provides no warranty for the third-party software included with the product or installed by the
customer.
How long the warranty is effective:
ViewSonic VPC products are warranted for (1) year from the first consumer purchase for parts and labor.
User is responsible for the back up of any data before returning the unit for service. ViewSonic is not
responsible for any data lost.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product
modification, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power fluctuations or failure.
e. Use of supplies or parts not meeting ViewSonic’s specifications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as "image burn-in" which results when a static
image is displayed on the product for an extended period of time.
4. Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support
(Please refer to Customer Support page). You will need to provide your product's serial number.
2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your
name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service
center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
4.3: ViewSonic All-in-One PC Warranty
Page 1 of 2
AIO PC_LW01 Rev. 1a 02-11-09
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Other information
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein
including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be
liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconve-
nience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of
goodwill, interference with business relationships, or other commercial loss, even if advised of the
possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of
incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada,
contact ViewSonic or your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is
subject to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found in
4.3: ViewSonic All-in-One PC Warranty
Page 2 of 2
AIO PC_LW01 Rev. 1a 02-11-09
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