CDE4600-L/CDE5500-L
LCD Monitor
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
box in the upper right corner of our website. “Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual”
Model No. VS15661/VS15798
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CE Conformity for European Countries
The device complies with the EMC Directive 2004/108/EC and Low Voltage Directive
2006/95/EC.
Following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and Electronic
Equipment Directive 2002/96/EC (WEEE).
The mark indicates the requirement NOT to dispose of the equipment as unsorted
municipal waste, but use the return and collection systems according to local law.
If the batteries, accumulators and button cells included with this equipment, display the
chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content
of more than 0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004%
Lead.
Industry Canada Notice
This device complies with Canadian RSS-210.To prevent radio interference to the licensed service,
this device is intended to be operated indoors and away from windows to provide maximum
shielding. Equipment (or its transmitting antenna) that is installed outdoors is subject to licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it
does not emit RF field in excess of Health Canada limits for the general population; consult Safety
R&TTE Compliance Statement
This device complies with the Essential Requirements of the R&TTE Directive of the European
Union (1999/5/EC). This equipment meets the following conformance standards:
ETSI EN 300 328
EN 301 489-01
EN 301 489-17
EN 62311
Notified Countries: Germany, UK, Netherlands, Belgium, Sweden, Denmark,
Finland, France, Italy, Spain, Austria, Ireland, Portugal, Greece, Luxembourg,
Estonia, Latvia, Lithuania, Czech Republic, Slovakia, Slovenia, Hungary, Poland and Malta.
ii
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Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive 2011/65/EU of the
European Parliament and the Council on restriction of the use of certain hazardous substances in
electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum
concentration values issued by the European Technical Adaptation Committee (TAC) as shown
below:
Proposed Maximum
Concentration
Substance
Actual Concentration
Lead (Pb)
0,1%
< 0,1%
< 0,1%
< 0,01%
< 0,1%
< 0,1%
< 0,1%
Mercury (Hg)
0,1%
Cadmium (Cd)
Hexavalent Chromium (Cr6+)
0,01%
0,1%
Polybrominated biphenyls (PBB)
0,1%
Polybrominated diphenyl ethers (PBDE) 0,1%
Certain components of products as stated above are exempted under the Annex III of the RoHS2
Directives as noted below:
Examples of exempted components are:
1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and
EEFL) for special purposes not exceeding (per lamp):
(1) Short length (≦500 mm): maximum 3.5 mg per lamp.
(2) Medium length (＞500 mm and ≦1,500 mm): maximum 5 mg per lamp.
(3) Long length (＞1,500 mm): maximum 13 mg per lamp.
2. Lead in glass of cathode ray tubes.
3. Lead in glass of fluorescent tubes not exceeding 0.2% by weight.
4. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.
5. Copper alloy containing up to 4% lead by weight.
6. Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight
or more lead).
7. Electrical and electronic components containing lead in a glass or ceramic other than dielectric
ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
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Safety Precautions
FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND
USING THE LCD COLOR MONITOR:
• DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and
opening or removing covers may expose you to dangerous shock hazards or other risks. Refer
all servicing to qualified service personnel.
• Do not spill any liquids into the cabinet or use your monitor near water.
• Do not insert objects of any kind into the cabinet slots, as they may touch dangerous voltage
points, which can be harmful or fatal or may cause electric shock, fire or equipment failure.
• Do not place any heavy objects on the power cord. Damage to the cord may cause shock or
fire.
• Do not place this product on a sloping or unstable cart, stand or table, as the monitor may fall,
causing serious damage to the monitor.
• Do not place any objects onto the monitor and do not use the monitor outdoors.
•
The inside of the fluorescent tube located within the LCD monitor contains mercury. Please
follow the laws or rules of your municipality to dispose of the tube properly.
• Do not bend power cord.
• Do not use monitor in high temperature, humid, dusty, or oily areas.
• If monitor or glass is broken, do not come in contact with the liquid crystal and handle with
care.
• Allow adequate ventilation around the monitor, so that heat can properly dissipate. Do not
block ventilated openings or place the monitor near a radiator or other heat sources. Do not
put anything on top of the monitor.
• The power cable connector is the primary means of detaching the system from the power
supply. The monitor should be installed close to a power outlet, which is easily accessible.
• Handle with care when transporting. Save packaging for transporting.
• Please clean the holes of back cabinet to reject dirt and dust at least once a year because of
set reliability.
• If using the cooling fan continuously, it’s recommended to wipe holes a minimum of once a
month.
• When installing the remote control batteries;
- Align the batteries according to the (+) and (-) indications inside the case.
- Align the (-) indication of the battery first inside the case.
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CAUTION:
Immediately unplug your monitor from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
• When the power supply cord or plug is damaged.
• If liquid has been spilled, or objects have fallen into the monitor.
• If the monitor has been exposed to rain or water.
• If the monitor has been dropped or the cabinet damaged.
• If the monitor does not operate normally by following operating instructions.
Recommended Use
CAUTION:
• For optimum performance, allow 20 minutes for warm-up.
• Rest your eyes periodically by focusing on an object at least 5 feet away. Blink often.
• Position the monitor at a 90° angle to windows and other light sources to minimize glare and
reflections.
• Clean the LCD monitor surface with a lint-free, nonabrasive cloth. Avoid using any cleaning
solution or glass cleaner!
• Adjust the monitor’s brightness, contrast and sharpness controls to enhance readability.
•
Avoid displaying fixed patterns on the monitor for long periods of time to avoid image
persistence (after image effects).
• Get regular eye checkups.
Ergonomics
To realize the maximum ergonomic benefits, we recommend the following:
• Use the preset Size and Position controls with standard signals.
• Use the preset Color Setting.
• Use non-interlaced signals.
•
Do not use primary color blue on a dark background, as it is difficult to see and may produce
eye fatigue due to insufficient contrast.
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Table Of Contents
1. Unpacking and Installation...................1
1.1. Unpacking .......................................1
1.2. Package Contents...........................1
1.3. Installation Notes.............................1
1.4. Mounting on a Wall..........................2
4.4. Play options.................................. 11
4.4.1. Playing music files ............. 11
4.4.2. Playing movie files ............. 12
4.4.3. Playing photo files.............. 12
5. Change your settings......................... 13
5.1. Settings ........................................ 13
5.1.1. Picture menu...................... 13
5.1.2. Sound menu....................... 14
5.1.3. General settings menu....... 14
5.2. Network Settings.......................... 15
2. Parts and Functions ..............................3
2.1. Control Panel ..................................3
2.2. Input/Output Terminals....................4
2.3. Remote Control...............................5
2.3.1. General functions..................5
2.3.2. Inserting batteries in the
remote control.......................6
6. Input mode .......................................... 16
7. Cleaning and Troubleshooting.......... 17
7.1. Cleaning....................................... 17
7.2. Troubleshooting............................ 18
2.3.3. Handling the remote control..6
2.3.4. Operating range of the
remote control.......................6
8. Technical Specifications.................... 19
8.1. CDE4600-L................................... 19
8.2. CDE5500-L................................... 21
3. Connection.............................................7
3.1. Connecting External Equipments....7
3.2. Connecting Multiple Displays..........8
3.2.1. RS232C control connection
(optional)...............................8
9. Other Information ............................... 23
Customer Support................................. 23
Limited Warranty .................................. 24
Mexico Limited Warranty ...................... 26
3.2.2. IR connection (optional)........8
3.3. IR Pass-through Connection
(optional) .........................................8
3.4. Wire-connecting to Network
(optional) .........................................9
4. Operation............................................. 10
4.1. Watch the Connected Video
Source.......................................... 10
4.2. Change Picture Format................ 10
4.3. Play Multimedia Files ................... 10
4.3.1. Play files from computer
and mobile device.............. 10
4.3.2. USB Multimedia Player
for Scheduled Playback of
Videos, Photos and Music . 10
4.3.3. Play multimedia files from
USB device ........................ 11
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Copyright Information
Copyright © ViewSonic® Corporation, 2014. All rights reserved.
ViewSonic©, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of
ViewSonic Corporation.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).
As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meetsthe
ENERGY STAR® guidelines for energy efficiency.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions
contained herein; nor for incidental or consequential damages resulting from furnishing this
material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this document may change without
notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose
without prior written permission from ViewSonic Corporation.
Product Registration
To meet your future needs, and to receive any additional product information as it becomes
available, please register your product on the Internet at:
The ViewSonic® Wizard CD-ROM also provides an opportunity for you to print the registration form,
which you may mail or fax to ViewSonic.
For Your Records
Product Name:
Model Number:
CDE4600-L/CDE5500-L
ViewSonic LCD Monitor
VS15661/VS15798
Document Number: CDE4600-L/CDE5500-L_UG_ENG Rev. 1B 02-20-14
Serial Number:
Purchase Date:
Product disposal at end of product life
ViewSonic respects the environment and is committed to working and living green. Thank you for
being part of Smarter, Greener Computing.
Please visit ViewSonic website to learn more.
vii
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1.
Unpacking and Installation
1.1. Unpacking
• This product is packed in a carton, together with the standard accessories.
• Any other optional accessories will be packed separately.
• Due to the size and weight of this display it is recommended for two people to move it.
• After opening the carton, ensure that the contents are complete and in good condition.
1.2. Package Contents
Please verify that you received the following items with your package content:
POWER
• LCD display
VIDEO
SOURCE
AUDIO
SOURCE
SMART
• CD ROM
PIP
ON/OFF
INPUT
CHANGE
CONTRAST
BRIGHTNESS
DISPLAY
MENU
• Remote control with AAA
SET
AUTO
ADJUST
EXIT
batteries
VOL UP
VOL DOWN
• Quick Start Guide
• Power cord (1.8 m)
• VGA cable (1.8 m)
• RS232 cable (1.8 m)
OPTION
Remote Control
and AAA Batteries
* The supplied power cord varies depending on destination.
CD ROM
For EU
For China
Quick Start Guide
VGA Cable
For North America
For UK
RS232 Cable
NOTES:
• For all other regions, apply a power cord that conforms to the AC voltage of the power socket and has
been approved by and complies with the safety regulations of the particular country.
• Keep the package box and packing material for shipping the display.
1.3. Installation Notes
• Due to the high power consumption, always use the plug exclusively designed for this product. If an
extended line is required, please consult your service agent.
• The product should be installed on a flat surface to avoid tipping. The distance between the back of
the product and the wall should be maintained for proper ventilation. Avoid installing the product in the
kitchen, bathroom or any other places with high humidity so as not to shorten the service life of the
electronic components.
• The product can normally operate only under 2000 m in altitude. In installations at altitudes above 2000 m,
some abnormalities may be experienced.
1
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1.4. Mounting on a Wall
To mount this display to a wall, you will have to obtain a standard wall-mounting kit. We recommend using a
mounting interface that complies with UL1678 standard in North America.
400
Protective Sheet
400
Table
1. Lay a protective sheet on a table, which was wrapped around the display when it was packaged, beneath
the screen surface so as not to scratch the screen face.
2. Ensure you have all accessories for mounting this display.
3. Follow the instructions that come with the base mounting kit. Failure to follow correct mounting
procedures could result in damage to the equipment or injury to the user or installer. Product warranty
does not cover damage caused by improper installation.
4. For the wall-mounting kit, use mounting screws and tighten them securely:
Mounting Screws
(X=Thickness of wall-mount plate)
M6 × (20 + X)
Model
VESA Size (mm)
CDE4600-L
CDE5500-L
400 × 400
400 × 400
M6 × (24 + X)
Caution:
To prevent the display from falling:
• To lessen the probability of injury and damage resulting from fall of the display in case of earthquake or
other natural disaster, be sure to consult the bracket manufacturer for installation location.
Enclosure Ventilation Requirements
To allow heat to disperse, leave space between surrounding objects as shown in the diagram below.
100 mm
100 mm
100 mm
100 mm
NOTE: When installing the display on a wall, please consult a professional technician for proper installation.
We accept no liability for installations not performed by a professional technician.
2
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2.
Parts and Functions
2.1. Control Panel
1
2
3
4
5
6
7
8
1
7
8
[POWER] button
Press to switch the display on or off.
[ ] button
Press to move the highlight bar down or decrease
the adjustment while OSD menu is on, or to
decrease the audio output level while OSD menu is
off.
2
[INPUT] button
Press to select input source.
3
[MENU] button
Press to access the OSD menu.
Remote control sensor and power status
indicator
•
Receives command signals from the remote
control.
- Lights green when this display is turned on
4
[
] button
Press to move the highlight bar right to selected item
while OSD menu is on.
- Lights red when this display is in standby mode
5
6
[
] button
- Lights off when the main power of this display
is turned off
Press to move the highlight bar left to deselected
item while OSD menu is on.
[ ] button
Press to move the highlight bar up or increase the
adjustment while OSD menu is on, or to increase
the audio output level while OSD menu is off.
3
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2.2. Input/Output Terminals
16
15
14
13
2
1
12
11
10
9
8
Y
Pb
Pr
5
6
3
4
7
1
10
11
AC IN
AC power input.
AUDIO IN (3.5mm)
Audio input from your PC.
2
MAIN POWER SWITCH
SPDIF OUT
Main power on/off switch.
Digital audio signal output to connect your external
AV device.
3
HDMI IN
12
13
IR OUT /
IR IN (3.5 mm)
HDMI video/audio input.
IR signal output/input for the loop-through function.
4
DVI IN
NOTES:
DVI-D video input.
•
This display’s remote control sensor will stop
working if the jack [IR IN] is connected.
5
RJ-45
LAN control function for the use of remote control
signal from control center.
•
To remotely control your A/V device via this
display, refer to page 8 for IR Pass Through
connection.
6
7
8
9
VGA IN (D-Sub)
VGA video input.
14
16
15
RS232C OUT /
RS232C network output/input for the loop-through
function.
RS232C IN (2.5 mm)
COMPONENT IN (RCA)
Component YPbPr video source input.
USB PORT
Connect your USB storage device.
AUDIO IN (RCA)
Audio input from external AV device.
AUDIO OUT (RCA)
Audio signal output to connect your external AV
device.
4
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5
[DISPLAY] button
Press to turn on/off the information OSD displayed
on the upper right corner of the screen.
2.3. Remote Control
2.3.1. General functions
6
7
[ ] button
Press to move the selection left in OSD menu.
POWER
[SET] button
Press to activate the setting inside the OSD menu.
1
10
VIDEO
AUDIO
SMART
SOURCE
SOURCE
8
[AUTO ADJUST] button
Access currently available options, picture and
sound menus.
Press to run the Auto Adjust function. (CDE4600-L/
CDE5500-L Not Support)
NOTE: This button is functional for VGA input only.
2
11
12
PIP
3
4
ON/OFF
INPUT
CHANGE
9
13
[
] MUTE button
CONTRAST
BRIGHTNESS
Press to turn the mute function on/off.
14
15
5
10
[VIDEO SOURCE] button
DISPLAY
MENU
Press to toggle Video Source Menu. Press [ ] or
[ ] button to select one of the video sources among
USB, Network, HDMI, DVI, YPbPr, AV, or VGA.
Press [SET] button to confirm and exit.
SET
16
6
7
8
17
18
11
12
13
AUTO
ADJUST
EXIT
[AUDIO SOURCE] button
(CDE4600-L/CDE5500-L Not Support)
Press to toggle Audio Source Menu. Press [ ] or
VOL UP
19
20
[
] button to select one of the audio sources among
9
VOL DOWN
HDMI, AUDIO1, AUDIO2, or AUDIO3. Press [SET]
button to confirm and exit.
21
22
Picture Format button
Press to switch screen aspect ratio.
•
For PC signal: FULL, NORMAL, DYNAMIC,
CUSTOM and REAL.
OPTION
23
•
For Video signal: FULL, NORMAL, DYNAMIC,
CUSTOM and REAL.
[BRIGHTNESS] button
(CDE4600-L/CDE5500-L Not Support)
Press to toggle Brightness Menu. Press [ ] or
[ ] button to adjust the value. Press [MENU] button
to confirm and exit.
14
15
16
17
18
19
20
21
22
23
[
] button
1
2
[POWER] button
Press to move the selection up in OSD menu.
Press to switch on the display from standby mode.
Press again to turn it off and back into standby
mode.
[MENU] button
Press to turn the OSD menu on/off.
[SMART] button
(CDE4600-L/CDE5500-L Not Support)
Press to activate Smart Menu. Press [ ] or [
button to select menu options. Press [SET] button to
[ ] button
Press to move the selection right in OSD menu.
]
[EXIT] button
Press to turn back to the previous OSD menu.
confirm and exit the selection.
[
] button
•
•
•
Standard: Used for normal images (factory
setting)
Highbright: Used for moving image such as
Video
Press to move the selection down in OSD menu.
[VOL UP] button
Press to increase the audio output level.
sRGB: Used for text based images
[VOL DOWN] button
Press to decrease the audio output level.
3
[PIP] (Picture In Picture) button
(CDE4600-L/CDE5500-L Not Support)
[ON/OFF]: Turn PIP mode ON/OFF.
[INPUT]: Select the input signal for the sub-picture.
[CHANGE]: Toggle between the main picture and
sub picture.
COLOR buttons
Select tasks or options.
PLAY buttons
Control playback of media files.
[OPTION] button
Access currently available options, picture and
sound menus.
4
[CONTRAST] button
(CDE4600-L/CDE5500-L Not Support)
Press to activate Contrast Menu. Press [ ] or [ ]
button to adjust the value. Press [MENU] button to
confirm and exit.
5
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2.3.2. Inserting batteries in the remote control
The remote control is powered by two 1.5V AAA batteries.
To install or replace batteries:
1. Press and then slide the cover to open it.
2. Align the batteries according to the (+) and (–)
indications inside the battery compartment.
3. Replace the cover.
Caution:
The incorrect use of batteries can result in leaks or bursting. Be sure to follow these instructions:
• Place “AAA” batteries matching the (+) and (–) signs on each battery to the (+) and (–) signs of the
battery compartment.
• Do not mix battery types.
• Do not combine new batteries with used ones. It causes shorter life or leakage of batteries.
• Remove the dead batteries immediately to prevent them from liquid leaking in the battery compartment.
Don’t touch exposed battery acid, as it can damage your skin.
NOTE: If you do not intend to use the remote control for a long period, remove the batteries.
2.3.3. Handling the remote control
• Do not subject to strong shock.
• Do not allow water or other liquid to splash the remote control. If the remote control gets wet, wipe it dry
immediately.
• Avoid exposure to heat and steam.
• Other than to install the batteries, do not open the remote control.
2.3.4. Operating range of the remote control
Point the front of the remote control toward this display’s
remote control sensor when pressing a button.
Use the remote control within a distance of less than 10m/33ft
from this display’s sensor, and a horizontal and vertical angle
of less than 30 degrees.
NOTE: The remote control may not function properly when
the remote control sensor on this display is under
direct sunlight or strong illumination, or when there is
an obstacle in the path of signal transmission.
30
30
POWER
SMART
VIDEO
SOURCE
AUDIO
SOURCE
PIP
ON/OFF
INPUT
CHANGE
CONTRAST
BRIGHTNESS
DISPLAY
MENU
SET
AUTO
ADJUST
EXIT
VOL UP
VOL DOWN
OPTION
6
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3.
Connection
NOTE: The peripherals and cables shown are for example purposes only.
3.1. Connecting External Equipments
USB
PC
USB
AUDIO IN
STEREO AMPLIFIER
COMPONENT OUT (YPbPr)
AUDIO OUT
DVD / VCR / VCD
HDMI OUT
R
L
R
L
AC IN
Y
Pb Pr
HDMI IN
DVI IN
RJ-45
VGA IN
COMPONENT IN
7
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3.2. Connecting Multiple Displays
3.2.1. RS232C control connection (optional)
DISPLAY 1
DISPLAY 2
[RS-232C]
PC
[RS232C IN]
[RS232C OUT]
[RS232C IN]
[RS232C OUT]
3.2.2. IR connection (optional)
DISPLAY 1
DISPLAY 2
External
IR Receiver
[IR IN]
[IR OUT]
[IR IN]
[IR OUT]
POWER
VIDEO
SOURCE
AUDIO
SOURCE
SMART
PIP
ON/OFF
INPUT
CHANGE
CONTRAST
BRIGHTNESS
DISPLAY
MENU
SET
AUTO
ADJUST
EXIT
VOL UP
VOL DOWN
OPTION
NOTE: This display’s remote control sensor will stop working if the [IR IN] is connected.
3.3. IR Pass-through Connection (optional)
[IR OUT]
DISPLAY
DVD / VCR / VCD
[IR IN]
POWER
VIDEO
SOURCE
AUDIO
SOURCE
SMART
PIP
ON/OFF
INPUT
CHANGE
CONTRAST
BRIGHTNESS
DISPLAY
MENU
SET
AUTO
ADJUST
EXIT
VOL UP
(DVD / VCR / VCD)
VOL DOWN
OPTION
Remote Control
8
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(optional)
3.4. Wire-connecting to Network
If you connect this display to a home network, you can play photos, music and videos from your computer.
See Play multimedia files (Page 10) for more details.
INTERNET
ROUTER
[RJ-45]
[RJ-45]
PC
To setup the network:
1. Switch on the router and switch on its DHCP setting.
2. Connect the router to this display with an Ethernet cable.
3. Press MENU button to display the OSD menu.
4. Press or button to select the menu item {Network settings}. Press SET button to enter its submenu.
5. Press
,
, , to adjust its value. Press SET button to confirm.
NOTE: Connect with a shielded CAT-5 Ethernet cable to comply with the EMC directive.
9
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• A media server running on your computer.
• Appropriate settings on your computer firewall
to allow you to run the media server.
4.
Operation
NOTE: The control button described in this section
is mainly on the remote control unless
specified otherwise.
Set up the network
1. Connect your display and the computer to the
same network. See page 9 for connecting
your display to a network.
4.1. Watch the Connected Video Source
See page 7 for external equipments
connection.
2. Switch on your computer and the router.
1. Press VIDEO SOURCE button.
2. Press or button to select a device, then
press SET button.
NOTE: If the apparatus does not return to
Network mode due to external electrical
disturbances (e.g. electrostatic discharge),
user intervention is required.
4.2. Change Picture Format
Set up media sharing
You can change the picture format to suit the video
source. Each video source has its available picture
formats.
1. Install a media server on your computer to
share media files. These are some media
servers:
The available picture formats depend on the video
source:
• For PC: Windows Media Player 11 (or
higher) or TVersity
• For Mac: Twonky
FORMAT
1. Press
button.
2. Press or button to select a picture format,
then press SET button.
2. Switch on media sharing on your computer
using the media server. For more information
on how to set up the media server, refer to the
website of the media server.
• {FULL}: Enlarge the picture to fill the screen.
• {NORMAL}: 4:3 format.
• {CUSTOM}: 16:9 format.
• {REAL}: This mode displays the image
pixel-by-pixel on screen without scaling the
original image size.
Play files
1. Press VIDEO SOURCE button.
2. Select [Browse network], then press SET
button.
• {DYNAMIC}: Auto format.
3. Select a file from the content browser, then
press SET button to start playing.
4. Press the Play buttons on the remote control
to control playing.
4.3. Play Multimedia Files
You can play videos, photos, and music on your
display from:
• Your computer and mobile device connected
through your network.
Tips:
• USB Multimedia Player for Scheduled Playback
of Videos, Photos and Music.
• A USB device connected to this display.
• Select the top bar to filter your files by type.
• Select [Sort] to arrange the files by album
name, artist, or other fields.
• To clear the list of offline media servers, press
OPTION button, then select [Clear offline
servers] and press SET button.
4.3.1. Play files from computer and mobile
device
To play files from computer and mobile device, you
will need:
4.3.2. USB Multimedia Player for Scheduled
Playback of Videos, Photos and Music
• The CDE4600-L and CDE5500-L features
a RJ45 port to connect directly with PCs
or notebooks via Intranet connection. This
provides for the efficient loading of content onto
multiple displays through a primary display.
DLNA like mobile devices can also utilize a
wireless hub to push multimedia content directly
to selected displays.
With the handy PC-less USB playback feature,
photos, music and 1080p video can be
immediately displayed on-screen from a USB
drive. A user-friendly on-screen scheduling
interface also lets you select time and date, as well
as repeat and shuffle settings, or choose specific
content to play from the attached USB source. (See
page 14 USB scheduling)
• A wired network, connected with a Universal
Plug and Play (uPnP) router.
• Optional: A LAN cable that connects your
display to your network.
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4.3.3. Play multimedia files from USB device
Caution:
• The manufacturer is not responsible if the USB
device is not supported, nor is it responsible for
damage to or loss of data in the device.
This display can play music, movie, or photo files
from your USB device.
1. Connect your USB device to the USB port on
this display.
• Do not overload the USB port. If you connect a
USB storage device that consumes more than
500mA power, make sure that it is connected to
its own external power supply.
USB
4.4. Play options
4.4.1. Playing music files
1. Select Music in the top bar.
2. Select one music track, then press SET button.
Album
1. Music
05:05
2. Press VIDEO SOURCE button, select USB,
then press SET button.
3. The connected USB device is detected
Info
Play All
Sort
USB device
Options
automatically for all its playable files, which will
be automatically sorted into 3 types: Music
Movie , and Photo
,
• To play all the tracks in a folder, select one
music file, then select {Play All}.
• To skip to the next or previous track, press
or button.
.
• To pause the track, press SET button. Press
SET button again to resume playback.
• To skip backward or forward 10 seconds,
press or button.
• To search backward or forward, press
G
or
button, press repeatedly to toggle
J
between different speeds.
• To stop the music, press
button.
H
Music options
4. Press the button to go up to the top layer in
the screen. Press button to select the file
While you play music, press OPTION button, then
press SET button to select an option:
type. Press SET button to enter its play list.
• {Repeat}: Select {Repeat} to play a track or an
album repeatedly, or select {Play once} to play
a track once.
5. Select the file you want. Press the SET button
to start playing.
6. Follow the on-screen instructions to control the
play option.
• {Media Server}: When you play content from
a media server, you can select another media
server.
7. Press the ( ) buttons to
H F G I J
control playback.
• {Shuffle On} / {Shuffle Off}: Enable or disable
random playing of tracks.
Supported file system:
NOTE: To view information about a song (for
example, title, artist or duration), select
the song, then press the DISPLAY
button. To hide the information, press the
DISPLAY button again.
• FAT32
Supported file format:
• Music: MP3, WMA, M4A, AAC, AC3
• Movie: AVI, MP4, MOV, MPG/MPEG
• Photo: JPEG, BMP, GIF
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4.4.2. Playing movie files
4.4.3. Playing photo files
1. Select Movie in the top bar.
1. Select Photo in the top bar.
2. Select a video, then press SET button.
2. Select a photo thumbnail, then press SET
button.
Track
Date
Info
Play All
USB device
Options
Info
Play All
Sort
USB device
Options
• To play all the videos in a folder, select one
video file, then select {Play All}.
Start a slideshow
• To skip to the next or previous video, press
If there are multiple photos in a folder, select a
photo, then select {Play All}.
or button.
• To pause the video, press SET button. Press
• To skip to the previous or next photo, press
SET button again to resume playback.
or button, and then press SET button.
• To skip backward or forward 10 seconds,
• To stop the slideshow, press
button.
H
press or button.
Slideshow options
• To search backward or forward, press
G
While you play a slideshow, press OPTION button,
then press SET button to select an option:
• {Shuffle Off} / {Shuffle On}: Enable or disable
random display of pictures in the slideshow.
• {Repeat}: Select {Repeat} to watch a slideshow
repeatedly or {Play once} to watch once.
• {Slideshow Time}: Select the displaying time
for each photo in the slideshow.
or
button, press repeatedly to toggle
J
between different speeds.
• To stop the video, press
button.
H
Movie options
While playing video, press OPTION button, then
press SET button to select an option:
• {Subtitles}: Select the available subtitle
settings.
• {Slideshow Transitions}: Select the transition
from one photo to the next.
• {Subtitle Language}: Select the language for
• {Media Server}: When you play content from
a media server, you can select another media
server.
subtitles if available.
• {Character Set}: Select the correct character
set for the subtitles.
• {Audio Language}: Select an audio language.
• {Repeat}: Select {Repeat} to play the video file
repeatedly or {Play once} to play the video file
once.
• {Media server}: When you play content from
a media server, you can select another media
server.
• {Shuffle On} / {Shuffle Off}: Enable or disable
random play of video files.
NOTE: To view information about a video (for
example, played position, duration, title,
or date), select the video, then press
DISPLAY button. To hide the information,
press DISPLAY button again.
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5.1. Settings
5.
Change your settings
Using the remote control:
5.1.1. Picture menu
Picture
Picture style
DISPLAY
MENU
Sound
Restore style
Backlight
SET
General settings
Network settings
Contrast
Brightness
Colour
AUTO
ADJUST
EXIT
Sharpness
VOL UP
Advanced
Game or computer
Foramat and edges
MUTE
VOL DOWN
1. Press the MENU button to display the OSD
menu.
Picture style
2. Press
,
, , or button to select its menu
Select a predefined picture setting.
item or to adjust its value. Press SET button to
confirm.
Restore style
Restore the last-selected predefined picture
setting.
3. Press button to go back to the previous menu
layer.
Backlight
4. Press EXIT button to exit the OSD menu.
Adjust the brightness of this display’s backlight.
Using this display’s control buttons:
Contrast
Adjust video contrast.
Brightness
Adjust screen brightness.
Colour
Adjust the colour saturation of the picture.
Sharpness
Adjust the sharpness of the picture.
Advanced
Access advanced settings such as gamma, tint
settings and video contrast settings.
• {Noise reduction}: Select the amount of
1. Press the MENU button to display the OSD
noise reduction for the picture.
menu.
• {Gamma}: Adjust the non-linear setting for
2. Press the [ ] [ ] [ ] or [ ] to select menu item
or adjust its value.
picture luminance and contrast.
• {Color temp.}: Change the colour balance.
3. Press MENU to confirm menu selection and
enter its submenu.
• {Custom color temp.}: Customise colour
balance setting.
• {Advanced sharpness}: Enable superior
sharpness, especially on lines and contours
in the picture.
• {Dynamic contrast}: Dynamically enhance
the details in the dark, medium and light
areas of the picture.
• {Dynamic backlight}: Select a backlight
level to optimise dynamic power
consumption and picture contrast.
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• {Colour enhancement}: Dynamically
• {Speaker}: Turn on or off the internal
enhance the
speakers.
• vividness and details of colours.
• {Clear sound}: Enhance sound quality.
• {Audio out format}: Select the type of
audio output through the digital audio output
connector.
Game or computer
When viewing content from a connected game
console, select {Game} to apply game settings.
When a computer is connected through HDMI,
select {Computer}.
• {Audio out delay}: Automatically sync the
image on this display to the audio from a
connected home theatre.
Make sure that {Format and edges}
{Picture
• {Audio out offset}: Adjust the setting for
audio output delay. Available if {Audio out
delay} is switched on.
format}
{Unscaled} is selected so as to view
maximum detail.
Format and edges
Access advanced settings to control the displaying
format of the picture.
5.1.3. General settings menu
• {Picture format}: Change the picture format.
Picture
Menu language
Monitor id
Sound
• {Screen edges}: Change the picture size.
General settings
Network settings
Eco mode
• {Picture shift}: If available, move the
Auto search
Clock
position of the picture.
USB scheduling
Sleep timer
5.1.2. Sound menu
Auto switch off
Control settings
Factory settings
Picture
Sound style
Restore style
Bass
Sound
General settings
Network settings
Treble
Audio out
Advanced
Menu language
Select language used for OSD menus.
Monitor id
Set the ID number for controlling this display via
the RS232C connection. Each display must have
a unique ID number when multiple sets of this
display are connected.
Sound style
Eco mode
Access predefined sound settings.
Set this display to reduce the power consumption
automatically.
Restore style
Restore the last-selected predefined sound setting.
Auto search
Bass
Choose to let this display detect and display
available signal sources automatically.
Adjust the bass level of the speaker and
headphones.
Clock
Treble
Adjust clock settings.
Adjust the treble level of the speaker and
headphones.
USB scheduling
This function allows you to program up to 3
different scheduled time intervals for this display
to activate, and auto play USB media file of your
setting.
Audio out
Adjust audio output volume.
Advanced
After changing the {Clock} option in the
{General settings} menu, you need to set {USB
scheduling} again.
Access advanced settings to enhance your audio
experience.
• {Auto volume leveling}: Enable the
reduction of sudden volume changes.
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• {Status}: Enable the USB scheduling function.
5.2. Network Settings
• {On time}: Set the hour and minute for the
Picture
View network settings
display to turn on.
Sound
Network configuration
Static IP configuration
Digital Media Render...
Network name
• {Off time}: Set the hour and minute for the
General settings
Network settings
display to turn off.
• {Repeat Modes}: Select which day in a week
this schedule item will be take effect.
• {Playlist setting}: Choose specific content to
play from the attached USB device.
Sleep timer
Switch off this display after a specified time.
Auto switch off
View network settings
Set the time for this display to be switched off
after a period of no activity. Press any key on the
remote control to disable this function.
View connected network status.
Network settings
Select how this display should assign addresses
to the network resources.
Suggestion:
• Power off the product for 4 hours after using it
Static IP Configuration
for 20 hours.
Assign {IP address}, {Netmask}, {Gateway},
{DNS1}, and {DNS2} for this display.
• Power off the product for 2 hours after using it
for 12 hours.
Digital Media Renderer - DMR
Control settings
Receive multimedia files from smartphones or
tablets connected to your network.
• {Local KB lock}: Choose to enable or disable
the keyboard (control buttons) function of this
display.
Network name
• {Unlock}: Enable the keyboard function.
Rename this display for easy identification if you
have more than one display connected to your
network.
• {Lock all}: Lock all keyboard functions.
• {Lock but volume}: Disable all keyboard
functions except the VOL UP and
VOL DOWN buttons.
• {Lock but power}: Disable all keyboard
functions except the POWER button.
• {RC lock}: Choose to enable or disable the
button function of the remote control.
• {Unlock}: Enable button functions.
• {Lock all}: Lock all button functions.
• {Lock but volume}: Disable all button
functions except the
buttons.
VOLUME
• {Lock but power}: Disable all button
functions except the POWER button.
NOTE: To disable the lock function from [Local
KB lock] or [RC lock] item, press
DISPLAY key for 5 seconds on the
remote control.
Factory settings
Reset all your customized settings to the factory
defaults.
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6.
Input mode
PC Resolution:
Active Resolution
Standard
Resolution
Refresh Rate Pixel Rate Aspect Ratio
Stand for Mode
H Pixels
V Lines
480
60 Hz
72 Hz
75 Hz
25.175 MHz
31.5 MHz
31.5 MHz
VGA
640
480
4:3
Video Graphic Array
480
Wide Video Graphic
Array
WVGA
SVGA
XGA
720
800
400
70 Hz
33.75 MHz
16:9
4:3
600
600
768
768
768
800
1024
768
1200
1080
60 Hz
75 Hz
60 Hz
75 Hz
60 Hz
60 Hz
60 Hz
60 Hz
60 Hz
60 Hz
40 MHz
49.5 MHz
65 MHz
78.75 MHz
79.5 MHz
79.5 MHz
108 MHz
85.5 MHz
162 MHz
148.5 MHz
Super VGA
Extended Graphic
Array
1024
4:3
WXGA
WXGA
SXGA
WXGA
UXGA
1280
1280
1280
1360
1600
1920
5:3
16:10
5:4
16:9
4:3
Wide XGA
Wide XGA
Super XGA
Wide XGA
Ultra XGA
HD1080
HD1080
16:9
SDTV Resolution:
Standard
Active Resolution
Refresh Rate Pixel Rate Aspect Ratio
Stand for Mode
Resolution
H Pixels
V Lines
480i
480p
576i
29.97 Hz
59.94 Hz
25 Hz
13.5 MHz
27 MHz
13.5 MHz
27 MHz
Modified NTSC
Standard
Modified PAL
Standard
720
480
4:3
4:3
720
480
576p
50 Hz
HDTV Resolution:
Standard
Active Resolution
Refresh Rate Pixel Rate Aspect Ratio
Stand for Mode
Resolution
H Pixels
V Lines
50 Hz
720p
1280
720
74.25 MHz
74.25 MHz
148.5 MHz
16:9
16:9
16:9
Normally DVB Mode
Normally ATSC Mode
Normally ATSC Mode
60 Hz
25 Hz
30 Hz
50 Hz
1080i
1920
1920
1080
1080
1080p
60 Hz
• The PC text quality is optimized in HD 1080 mode (1920 × 1080, 60 Hz).
• Your PC display screen might appear different depending on the manufacturer (and your particular
version of Windows).
• Check your PC instruction book for information about connecting your PC to a display.
• When horizontal synchronous signals seem irregular in RGB mode, check PC power saving mode or
cable connections.
• This display settings table complies with the IBM/VESA standards, and based on the analog input.
• The DVI support mode is regarded to be the same as the PC support mode.
• The best vertical frequency timing for each mode is 60Hz.
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7.
Cleaning and Troubleshooting
7.1. Cleaning
When Using the Display
• Do not bring your hands, face or objects close to the ventilation holes of the display. The top of the
display is usually very hot due to the high temperature of exhaust air being released through the
ventilation holes. Burns or personal injuries may occur if any body parts are brought too close. Placing
any object near the top of the display could also result in heat related damage to the object as well as
the display itself.
• Be sure to disconnect all cables before moving the display. Moving the display with its cables attached
may damage the cables and thus cause fire or electric shock.
• Disconnect the power plug from the wall outlet as a safety precaution before carrying out any type of
cleaning or maintenance procedure.
Front Panel Cleaning Instructions
• The front of the display has been specially treated. Wipe the surface gently using only a cleaning cloth
or a soft, lint-free cloth.
• If the surface becomes dirty, soak a soft, lint-free cloth in a mild detergent solution. Wring the cloth to
remove excess liquid. Wipe the surface of the display to remove dirt. Then use a dry cloth of the same
type to dry.
• Do not scratch or hit the surface of the panel with fingers or hard objects of any kind.
• Do not use volatile substances such as insert sprays, solvents and thinners.
Cabinet Cleaning Instructions
• If the cabinet becomes dirty, wipe the cabinet with a soft, dry cloth.
• If the cabinet is extremely dirty, soak a lint-free cloth in a mild detergent solution. Wring the cloth to
remove as much moisture as possible. Wipe the cabinet. Use another dry cloth to wipe over until the
surface is dry.
• Do not allow any water or detergent to come into contact with the surface of the display. If water or
moisture gets inside the unit, operating problems, electrical and shock hazards may result.
• Do not scratch or hit the cabinet with fingers or hard objects of any kind.
• Do not use volatile substances such as insert sprays, solvents and thinners on the cabinet.
• Do not place anything made from rubber or PVC near the cabinet for any extended periods of time.
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7.2. Troubleshooting
Symptom
Possible Cause
Remedy
No picture is displayed
1. The power cord is disconnected. 1. Plug in the power cord.
2. The main power switch on
the back of the display is not
switched on.
3. The selected input has no
connection.
2. Make sure the power switch is
switched on.
3. Connect a signal connection to
the display.
4. The display is in standby mode.
Interference displayed on the Caused by surrounding electrical
Move the display to another location
to see is the interference is reduced.
display or audible noise is
heard
appliances or fluorescent lights.
Color is abnormal
The signal cable is not connected
properly.
Make sure that the signal cable is
attached firmly to the back of the
display.
Picture is distorted with
abnormal patterns
1. The signal cable is not connected 1. Make sure that the signal cable
properly.
is attached firmly.
2. The input signal is beyond the
capabilities of the display.
2. Check the video signal source
to see if it is beyond the range
of the display. Please verify its
specifications with this display’s
specification section.
Display image doesn’t fill up Zoom mode is not correctly set.
the full size of the screen
Use the Zoom mode or Custom
zoom function in the Screen menu
to fine tune display geometry and
time frequency parameter.
Can hear sound, but no
picture
Improperly connected source signal Make sure that both video inputs
cable.
and sound inputs are correctly
connected.
Can see picture but no sound 1. Improperly connected source
1. Make sure that both video inputs
and sound inputs are correctly
connected.
2. Press [VOL DOWN] or [VOL UP]
button to hear sound.
is heard
signal cable.
2. Volume is turned all the way
down.
3. [MUTE] is turned on.
4. No external speaker connected. 3. Switch MUTE off by using the
[MUTE] button.
4. Connect external speakers and
adjust the volume to a suitable
level.
Some picture elements do not Some pixels of the display may not This display is manufactured using
light up
turn on.
an extremely high level of precision
technology: however, sometimes
some pixels of the display may not
display. This is not a malfunction.
After-Images can still be
seen on the display after
A still picture is displayed for an
over extended period of time
Do not allow a still image to be
displayed for an extended period of
time as this can cause a permanent
after-image to remain on the
display.
the display is powered off.
(Examples of still pictures
include logos, video games,
computer images, and images
displayed in 4:3 normal mode)
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8.
Technical Specifications
8.1. CDE4600-L
Display:
Item
Specifications
46” LCD (116.8 cm)
16:9
Screen Size (Active Area)
Aspect Ratio
Number of Pixels
Pixel Pitch
Displayable Colors
Brightness
1920 (H) × 1080 (V)
0.53025 (H) × 0.53025 (V) [mm]
16.7 Million colors
350 cd/m²
Contrast Ratio (Typical)
Viewing Angle
5000:1
178 degrees
In/Out Terminals:
Item
Specifications
Speaker Output
Internal Speakers 7W (L) + 7W (R) [RMS]/16Ω, 1 Way 1 Speaker System
82 dB/W/M/160 Hz ~ 13 KHz
Audio Output
Audio Input
RCA Jack × 2
0.5V [rms] (Normal) / 2 Channel (L+R)
3.5 mm Stereo × 1 0.5V [rms] (Normal) / 2 Channel (L+R)
RCA Jack × 2
RS232C Input/
Output
2.5 mm × 2
TXD + RXD (1:1)
LAN
RJ-45 Jack × 1
(8 pin)
10/100 LAN Port
HDMI Input
HDMI Jack × 1
Digital RGB: TMDS (Video + Audio)
(Type A) (19 pin)
MAX:Video: 720p, 1080p, 1920 × 1080/60 Hz (WUXGA)
Audio: 48 KHz / 2 Channel (L+R)
Supports LPCM only
DVI-D Input
VGA Input
DVI-D jack
D-Sub Jack × 1
(15 pin)
Digital RGB: TMDS (Video)
Analog RGB: 0.7V [p-p] (75Ω), H/CS/V: TTL (2.2kΩ), SOG: 1V [p-p]
(75Ω)
MAX: 720p, 1080p, 1920 × 1080/60 Hz (WUXGA)
Y: 1V [p-p] (75Ω), Pb: 0.7V [p-p] (75Ω), Pr: 0.7V [p-p] (75Ω)
MAX: 480i, 576i, 480p, 576p, 720p, 1080i, 1080p
Serial digital audio output when input is HDMI
IR pass through or IR daisy chain
Component Input RCA Jack × 3
SPDIF Output
IR Input/Output
USB Input
SPDIF Port
3.5 mm × 2
USB × 1 (Type B) USB 2.0, External PC connection
General:
Item
Specifications
Power Input
100-240V 50-60Hz, 2.5A
Power Consumption (Max.)
Power Consumption (Typical)
Power Consumption (EPA6.0)
104 W
88 W
66 W
Power Consumption (Standby & Off) < 0.5W (OSD: APM mode off)
Dimensions [W × H × D]
Weight
1068 × 622.5 × 38.8 mm
13.7 Kg
Gross Weight
17.2 Kg
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Environmental Condition:
Item
Specifications
Operational
Storage
Operational
Storage
Operational
Storage
5 ~ 40°C
-20 ~ 60°C
20 ~ 80% RH (No condensation)
10 ~ 90% RH (No condensation)
0 ~ 2,000 m
Temperature
Humidity
Altitude
0 ~ 5,000 m
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8.2. CDE5500-L
Display:
Item
Specifications
54.64” LCD (138.78 cm)
16:9
Screen Size (Active Area)
Aspect Ratio
Number of Pixels
Pixel Pitch
Displayable Colors
Brightness
1920 (H) × 1080 (V)
0.630 (H) × 0.630 (V) [mm]
16.7 Million colors
350 cd/m²
Contrast Ratio (Typical)
Viewing Angle
1400:1
178 degrees
In/Out Terminals:
Item
Specifications
Speaker Output
Internal Speakers 7W (L) + 7W (R) [RMS]/16Ω, 1 Way 1 Speaker System
82 dB/W/M/160 Hz ~ 13 KHz
Audio Output
Audio Input
RCA Jack × 2
0.5V [rms] (Normal) / 2 Channel (L+R)
3.5 mm Stereo × 1 0.5V [rms] (Normal) / 2 Channel (L+R)
RCA Jack × 2
RS232C Input/
Output
2.5 mm × 2
TXD + RXD (1:1)
LAN
RJ-45 Jack × 1
(8 pin)
10/100 LAN Port
HDMI Input
HDMI Jack × 1
Digital RGB: TMDS (Video + Audio)
(Type A) (19 pin)
MAX:Video: 720p, 1080p, 1920 × 1080/60 Hz (WUXGA)
Audio: 48 KHz / 2 Channel (L+R)
Supports LPCM only
DVI-D Input
VGA Input
DVI-D jack
D-Sub Jack × 1
(15 pin)
Digital RGB: TMDS (Video)
Analog RGB: 0.7V [p-p] (75Ω), H/CS/V: TTL (2.2kΩ), SOG: 1V [p-p]
(75Ω)
MAX: 720p, 1080p, 1920 × 1080/60 Hz (WUXGA)
Y: 1V [p-p] (75Ω), Pb: 0.7V [p-p] (75Ω), Pr: 0.7V [p-p] (75Ω)
MAX: 480i, 576i, 480p, 576p, 720p, 1080i, 1080p
Serial digital audio output when input is HDMI
IR pass through or IR daisy chain
Component Input RCA Jack × 3
SPDIF Output
IR Input/Output
USB Input
SPDIF Port
3.5 mm × 2
USB × 1 (Type B) USB 2.0, External PC connection
General:
Item
Specifications
Power Input
100-240V 50-60Hz, 2.5A
Power Consumption (Max.)
Power Consumption (Typical)
Power Consumption (EPA6.0)
128 W
109 W
73 W
Power Consumption (Standby & Off) < 0.5W (OSD: APM mode off)
Dimensions [W × H × D]
Weight
1264.7 × 735.5 × 42.8 mm
21.2 Kg
Gross Weight
25.6 Kg
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Environmental Condition:
Item
Specifications
Operational
Storage
Operational
Storage
Operational
Storage
5 ~ 40°C
-20 ~ 60°C
20 ~ 80% RH (No condensation)
10 ~ 90% RH (No condensation)
0 ~ 2,000 m
Temperature
Humidity
Altitude
0 ~ 5,000 m
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9.
Other Information
Customer Support
For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product serial number.
T = Telephone
F = FAX
Country/Region
Website
Email
Australia
New Zealand
AUS= 1800 880 818
NZ= 0800 008 822
T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= 1-909-468-3757
Canada
Europe
Hong Kong
India
T= 852 3102 2900
T= 1800 266 0101
T= 080 333 2131
T= 0800-4441185
T= 1230-020-7975
T= 01800-9-157235
T= 001-8882328722
Korea
Latin America
(Argentina)
Latin America
(Chile)
Latin America
(Columbia)
Latin America
(Mexico)
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16
Latin America
(Peru)
ap.viewsonic.com/me/
T= 0800-54565
Macau
T= 853 2870 0303
Contact your reseller
Middle East
T= 1-800-688-6688 (English)
T= 1-866-379-1304 (Spanish)
F= 1-909-468-3757
Puerto Rico &
Virgin Islands
Singapore/
Malaysia/
Thailand
ap.viewsonic.com/za/
T= 65 6461 6044
South Africa
Contact your reseller
T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= 1-909-468-3757
United States
23
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Limited Warranty
ViewSonic® LCD Commercial Display
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use,
during the warranty period. If a product proves to be defective in material or workmanship during the war-
ranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement
product or parts may include remanufactured or refurbished parts or components.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product
modification, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power fluctuations or failure.
e. Use of supplies or parts not meeting ViewSonic’s specifications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static
image is displayed on the product for an extended period of time.
4. Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please
refer to Customer Support page). You will need to provide your product’s serial number.
2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your
name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service
center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
4.3: ViewSonic LCD Commercial Display
Page 1 of 2
CD_LW01 Rev. 1a 02-11-09
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Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including
the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be li-
able for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience,
loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill,
interference with business relationships, or other commercial loss, even if advised of the possibility of
such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of inci-
dental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact
ViewSonic or your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject
to the terms and conditions of the Maintenance Guarantee Card.
under Support/Warranty Information.
4.3: ViewSonic LCD Commercial Display
Page 2 of 2
CD_LW01 Rev. 1a 02-11-09
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Mexico Limited Warranty
ViewSonic® LCD Commercial Display
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the
warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic
will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include re-
manufactured or refurbished parts or components.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or
failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power fluctuations or failure.
e. Use of supplies or parts not meeting ViewSonic’s specifications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is
displayed on the product for an extended period of time.
4. Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the at-
tached Customer Support page). You will need to provide your product’s serial number, so please record the product
information in the space provided below on your purchase for your future use. Please retain your receipt of proof of
purchase to support your warranty claim.
For Your Records
Product Name: _______________________
Document Number: ___________________
Purchase Date: ______________________
Model Number: ____________________________________
Serial Number: ____________________________________
Extended Warranty Purchase? ____________________(Y/N)
If so, what date does warranty expire? __________________
1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your
address, (d) a description of the problem, and (e) the serial number of the product.
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the im-
plied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use
of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business
relationships, or other commercial loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
5.
6.
7.
4.3: ViewSonic Mexico Limited Warranty
Page 1 of 2
CD_LW02 Rev. 1A 06-25-07
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Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Villahermosa:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: [email protected]
Puebla, Pue. (Matriz):
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: [email protected]
Veracruz, Ver.:
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
CONEXION Y DESARROLLO, S.A DE C.V.
Av. Americas # 419
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: [email protected]
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: [email protected]
Cuernavaca
Chihuahua
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: [email protected]
Distrito Federal:
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: [email protected]
Guadalajara, Jal.:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : [email protected]
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: [email protected]
Monterrey:
Guerrero Acapulco
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: [email protected]
Oaxaca, Oax.:
MERIDA:
ELECTROSER
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: [email protected]
Fax: 01(52)95-15-13-67-00
E-Mail. [email protected]
FOR USA SUPPORT:
Tijuana:
STD
ViewSonic Corporation
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembre
Tijuana, Mexico
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688 (English); 866-323-8056 (Spanish);
Fax: 1-800-685-7276
4.3: ViewSonic Mexico Limited Warranty
Page 2 of 2
CD_LW02 Rev. 1A 06-25-07
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