INSTRUCTIONS
AND
WARRANTY
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English
2-19
20-38
Français
Español
Brasileiro
39-57
58-71
72-85
86-99
100-113
114-127
128-141
Authorized service centers
142-151
155-156
USA and Canada Repair Coupon
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English
Summary
VICTORINOX SWISS ARMY
INSTRUCTIONS FOR USE AND LIMITED WARRANTY
I. GENERAL INFORMATION
Disposal of used batteries
Special recommendations
3
3
4
IV. INTERNATIONAL WARRANTY
13
V. NORTH AMERICAN WARRANTY
3-year limited warranty
Repair coupon
16
155
II. INSTRUCTIONS FOR USE
Setting the time
4
5
6
Setting the date
Manual or automatic winding
VI. AUTHORIZED SERVICE CENTERS
142
III. OTHER FUNCTIONS
2nd time zone
7
7
Dual time
Alarm
8
9
10
Visual countdown
GMT time scale
Rotating bezel
with countup function
with countdown function
Water resistance
11
11
12
2
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General information
English
I. GENERAL INFORMATION
Congratulations on having chosen a Victorinox Swiss Army timepiece. To ensure
your timepiece operates perfectly, we recommend that you follow the advice given
in these instructions (All instruction manuals are also available on our website:
Canada: www.swissarmy.com).
Your timepiece is fitted with either a screw-down or a “pull-out” crown. In order to
establish which, gently try to pull out the crown to position 2, if that works, your
timepiece is fitted with a “pull-out” crown. If not, use your thumb and forefinger to
apply mild pressure on the crown, while rotating towards you to release it. If it does
so, you have a screw-down crown.
After use, push the crown back in or screw it down until it is secure in
order to maintain the water resistance of your timepiece.
Quartz timepieces are battery-operated. When the battery is exhausted, we
recommend that you have it replaced immediately at an authorized Victorinox Swiss
Army Service Center where the water resistance of your timepiece will also be
checked. The battery is not covered by the warranty.
COLLECTION AND DISPOSAL OF QUARTZ TIMEPIECE BATTERIES*
This symbol indicates that this product must not be thrown away with
household rubbish. It must be disposed of at an authorized battery
disposal point. By doing so you will be protecting the environment and
human health. Recycling conserves natural resources.
*Applicable in EU member countries and countries with similar
legislation.
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English
Special recommendations / Instructions for use: Setting the time
SPECIAL RECOMMENDATIONS
– To avoid any errors, do not perform the DATE SETTING between 9:00 p.m. and
3:00 a.m. when the date mechanism is in action. Be careful not to confuse noon
and midnight.
– Never operate pushers or crown when your timepiece is under water or if
it is wet and ensure that the crown and pushers are properly pushed back
or screwed down after each use.
– We recommend that you have the water resistance of your timepiece checked
at an authorized Victorinox Swiss Army Service Center every 18 months or
whenever the timepiece case is opened.
II. INSTRUCTIONS FOR USE
SETTING THE TIME
Quartz and self-winding timepieces
1. Pull out the crown to position 3.
2. Turn to the desired time. Remember the
date advances at 12:00 midnight, not
12:00 noon.
3. Push the crown back to position 1.
(Remember to screw it back down if you
have a screw-down model.)
1
2
3
4
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Instructions for use: Setting the date
English
Manual winding timepieces
1. Wind the movement if necessary by turning
the crown a few times (position 1).
2. Pull out the crown to position 2.
3. Turn to the desired time. Remember the
date advances at 12:00 midnight, not
12:00 noon.
4. Push the crown back to position 1.
(Remember to screw it back down if you
have a screw-down model.)
1
2
SETTING THE DATE
Adjusting the date for some particular mechanical timepieces
– for Dive Master Mecha, ref. 241353 / 241354 / 241355 / 241356
– for Ambassador, ref. 241189 / 241075 / 241076
– for Air Boss Mach 5, ref. 24832 / 24833.
To determine the reference of your Victorinox Swiss Army timepiece, please look at
the number engraved on the caseback of your timepiece.
1. Wind the movement if necessary by turning the crown a few times (position 1).
2. Pull out the crown to position 3. Move the hands by turning the
crown counter-clockwise until you reach midnight, the calendar
date will change. Set the correct time.
3. Set the crown in position 2.
5
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Instructions for use: Manual or automatic winding
4. Turn it counter-clockwise to the desired date.
5. Push the crown back to position 1.
Adjusting the date and day for all other timepieces
(For timepieces with alarm and dual time features, please refer to the related
sections in Chapter III):
1. Pull out the crown to position 3. Turn the crown counter-clock-
wise to move hands until you reach midnight (as the calendar jump
phase is situated at 12:00 midnight or between 10:30 p.m. and
12:00 midnight) and then set the correct time.
2. Set the crown in position 2.
3. Turn it clockwise to the desired date.
4. Turn it counter-clockwise to the desired day (if your timepiece is fit-
ted with this function).
5. Push the crown back to position 1.
MANUAL OR AUTOMATIC WINDING
Crown in position 1 (unscrewed)
Manual winding: You must wind any simple mechanical timepiece daily and at a
regular time in order to ensure the smooth running of your timepiece. All you have
to do is turn the crown back and forth until you feel a slight resistance. (To avoid
damaging the mechanism, do not over-wind.)
Automatic winding: Mechanical self-winding timepieces wind themselves
automatically when worn on the wrist. If your timepiece stops or is not worn
6
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Other functions: 2nd time zone / Dual time
English
sufficiently, the movement will have to be wound manually by turning the crown
back and forth a few times.
III. OTHER FUNCTIONS
2ND TIME ZONE
The timepiece has 4 hands in the center (hour,
minute, second and 2nd time zone). The 2nd
time zone reading is indicated on the outer
scale of the dial (24 hours):
1. Pull out the crown to position 2.
2. Turn it counter-clockwise to set the 2nd
time zone.
1
2
3
3. Push the crown back to position 1 once the
desired time is set.
DUAL TIME
The timepiece has a second crown (C) located
at 4 o’clock. The 2nd time zone reading is
shown on the second subdial.
1. Pull out the small crown C to position 2.
2. Turn it counter-clockwise or clockwise to
set the 2nd time zone.
C
1
2
7
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English
Other functions: Alarm
3. Push the crown back to position 1 once the desired time is set.
Setting the date (for timepieces with dual time function)
1. Pull out the crown to position 3. Turn the crown clockwise to move
hands until you reach midnight (as the calendar jump phase is sit-
uated at 12:00 midnight) and then set the correct time.
2. Set the crown in position 2.
3. Turn it clockwise to the desired date.
4. Push the crown back to position 1.
ALARM
The alarm can be set to operate only within a period of 12 hours in relation to when
it is set. Setting the alarm hands on the dial subdivisions between the numerals
allows accurate setting at 15 minute intervals.
Setting the alarm time:
1. Pull out the crown to position 2.
2
1
A
2
2. Move the crown clockwise to set the alarm
time.
3. Push the crown back to position 1 once the
desired alarm time is set.
1
3
Switching on the alarm:
Pull out the alarm pusher (A) to position 2. The
activation of the alarm is confirmed by a beep.
8
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Other functions: Visual countdown
English
Switching off the alarm
Push back the alarm pusher (A) to position 1. Alarm is switched off.
Setting the date (for timepieces with alarm function)
1. Pull out the crown to position 3. Turn the crown clockwise to move
hands until you reach midnight (as the calendar jump phase is sit-
uated at 12:00 midnight).
2. Set the crown in position 2. Turn it counter-clockwise to the
desired date and then set the correct time.
3. Push the crown back to position 1.
VISUAL COUNTDOWN
To determine if you have the visual countdown fea-
ture, look at the timepiece dial. You will see an inner
bezel. If it has a triangle at 12 o’clock with numerals
counting down clockwise from 60, you have the
visual countdown feature.
A
A
When rotating the countdown setting crown (A), sim-
ply align minutes on the inner bezel to be counted
down with the minute hand (i.e. 20 minutes).
When the minute hand reaches the triangle
(0 minute), 20 minutes will have been counted
down.
Note: the countdown feature works for a duration
between 1 and 60 minutes.
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English
Other functions: GMT time scale
GMT TIME SCALE
Using the rotating crown (A), rotate inner bezel to select the time zone where you
currently are and align it with “City” marking at 12 o’clock.
Note: GMT time is on a 24 hour military time scale.
To set the GMT time (hand with special arrow)
1. Pull out crown C to position 2 and rotate it
clockwise to adjust the GMT arrow hand to
your local time. (Example: 7 p.m. is
A
19 hours military time.)
2. Push in crown C to position 1.
C
To read the GMT time in other cities
Select any city on the bezel and rotate crown
A until it is aligned with “City” marking at 12
o’clock. The GMT hand (special arrow) will
indicate the time in this zone.
10
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Other functions: Rotating bezel
English
ROTATING BEZEL WITH COUNTUP
FUNCTION
When a scale is going from 5 to 60 (clockwise
incrementation) we may use the bezel as a
counter, to count up to 60 minutes.
The rotating bezel enables divers to measure
both dive time and any other lapse of time. To
measure time, simply turn the bezel to align
the triangle (0 to 60) on the scale to the
minute hand of the timepiece. The position of
this hand in relation to the bezel will then indi-
cate the time elapsed since setting the bezel.
ROTATING BEZEL WITH COUNTDOWN
FUNCTION
When a scale starts at 55 to 0 (counter-clock-
wise incrementation) we may use the bezel as
a countdown timer.
Simply turn the bezel clockwise to align the
number of minutes to be counted down to the
minute hand of the timepiece. The position of
this hand in relation to the bezel will then
indicate how many minutes are left to be
counted down.
Note: the countdown feature works for a duration between 1 and 60 minutes.
11
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Other functions: Water resistance
WATER RESISTANCE
CLASSIFICATION: Timepieces are classified by their degree of water resistance,
which roughly translates to the following (1 meter = 3.28 feet).
All Victorinox Swiss Army timepieces are water-resistant from 30 meters to
500 meters. Check the details on the back of your Victorinox Swiss Army timepiece
case and read the following information carefully:
Water resistant to 30 meters (100 feet, 3 ATM). Will withstand rain or
splashes of water and accidental immersion, but should not be worn while
showering, swimming or diving.
Water resistant to 50 meters (165 feet, 5 ATM). Suitable for showering or
swimming in shallow water.
Water resistant to 100 meters (330 feet/10 ATM). Suitable for swimming
or snorkelling.
Water resistant to 300 meters (990 feet/30 ATM). Suitable for scuba
diving.
Water resistant to 500 meters (1650 feet/50 ATM). Appropriate for serious
deep water diving.
The water resistance of your timepiece cannot be guaranteed indefinitely, consid-
ering that joints may age, crowns or pushers may sustain knocks and climate or
temperature may vary. We therefore recommend that you have the water
resistance of your timepiece checked at an authorized Victorinox Swiss Army
Service Center every 18 months or whenever the timepiece case is opened.
12
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International warranty
English
METER/BAR CORRELATION
Meter and bar measurements are different things: under water, the water pressure
is added to the air pressure above; a depth of 10 meters corresponds to 1 bar of
water pressure and 1 bar of atmospheric pressure above water level, therefore 2
bars in total.
IV. INTERNATIONAL WARRANTY
THREE-YEAR LIMITED WARRANTY
This international warranty is valid for all consumers not resident in the U.S. or
Canada.
For consumers living in the United States or Canada, please refer to
page 16 (North American warranty instructions).
Victorinox Swiss Army Watch SA provides a three (3) year warranty (the Warranty
Period) from the date of purchase against faulty materials and manufacturing. In the
event of any such defect, we undertake to repair your timepiece or to exchange it
for an identical or similar timepiece, at our expense, by way of sole and exclusive
compensation. All implied warranties, including warranties of fitness and
merchantability are limited to the Warranty Period.
The international warranty is valid only if the warranty certificate is duly completed,
dated and stamped by an approved Victorinox Swiss Army Watch SA dealer.
All timepieces that fulfill the terms and conditions of our warranty, including battery
changes, must be repaired by a Victorinox Swiss Army Watch SA authorized service
center. The warranty is null and void if the case has been opened by any person
13
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International warranty
other than a member of an approved service center, because improper resealing
compromises water resistance.
The warranty to exchange or replace expires three (3) years after the date of
purchase.
The warranty does not cover:
– The life of the battery.
– Damage, caused by ageing, normal use or changes in color, to the strap (leather,
textile, rubber), the glass (scratches), the bezel, the case or any other part not
expressly mentioned.
– Damage indirectly caused by abnormal use or misuse (non-compliance with the
instructions for use) or resulting from carelessness, negligence or accidents
(bangs/knocks).
This warranty carries specific legal rights. This warranty is exclusive and replaces
any other written, oral or implied warranty of quality and performance. Any other
warranty, including any warranty implied by a dealer or any implied warranty of
suitability for a particular use, is therefore excluded. The legislation of your country
may provide you with additional rights.
Victorinox Swiss Army Watch SA and its partners may not be held responsible to you
or to any third party for any exceptional, indirect, secondary or resultant damage,
whether on account of a contract, a harmful act, negligence, risk or other liability.
Some countries do not accept exclusions or limitations to the length of warranty, or
exclusions or limitations regarding secondary or consequential damages, so that
the above limitations and exclusions will not be applicable.
14
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International warranty
English
INSTRUCTIONS REGARDING REPAIRS
Your approved local Victorinox Swiss Army Watch SA service center can repair your
timepiece in accordance with the above terms and conditions. Your Victorinox Swiss
Army Watch SA distributor will provide the necessary after-sales service. To obtain
information on your local distributor, send an e-mail to:
or call the Victorinox Swiss Army Watch SA office on +41 32 344 99 33.
PRECAUTION
The water resistance of your timepiece cannot be guaranteed indefinitely, consid-
ering that joints may age, crowns or pushers may sustain knocks and climate or
temperature may vary. We therefore recommend that you have the water
resistance of your timepiece checked at an approved Victorinox Swiss Army
Watch SA service center every 18 months or whenever the timepiece case is
opened.
Never operate pushers or crown when your timepiece is under water or
if it is wet and ensure that the crown and pushers are properly pushed back
or screwed down after each use.
15
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North American warranty
V. NORTH AMERICAN LIMITED WARRANTY
V. (VALID FOR U.S. AND CANADA ONLY)
This North American warranty is valid only for consumers living in the
United States or Canada.
For consumers not resident in the U.S. or Canada, please refer to page 13 or to the
international warranty instructions that you can find under
THREE-YEAR LIMITED WARRANTY
Victorinox Swiss Army, Inc. warrants, for a period of three years (the “Warranty
Period”) from the date of original purchase, the hands, movement and dial face
plate of this timepiece to be free from defects in material and workmanship.
Only timepieces purchased at Authorized Victorinox Swiss Army retailers are
covered under warranty. Excluded from warranty coverage is any damage to the
band, crystal (glass), battery and any other part of the timepiece not expressly
warranted herein, as well as damage caused by abnormal or unreasonable use. All
implied warranties, including warranties of fitness and merchantability are limited
to the Warranty Period.
All timepieces submitted for repair under warranty must meet our warranty
requirements and must be repaired by a Victorinox Swiss Army Authorized Service
Center.
The warranty becomes null and void if the case-back is opened (for repair or battery
replacement) by anyone other than an Authorized Service Center because improper
resealing compromises water resistance. This warranty gives you specific legal
rights. Additional rights may be available under the laws of your State or Province.
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North American warranty
English
REPAIRS
Any Victorinox Swiss Army Authorized Service Center may repair your timepiece.
Service Centers or call us at 800-442-2706 (U.S.) or 800-665-4095 ext. 4127
(Canada).
Please allow 4-6 weeks for the return of your timepiece.
WARRANTY REPAIR
If your Victorinox Swiss Army timepiece has a manufacturer’s defect covered by our
warranty, we will repair or replace it, at our option, without charge. Please ship all
timepieces to the Authorized Service Center in appropriate protective packaging
and include the information below. It is recommended that you insure and track
shipments.
– Your name, address, phone number and e-mail address (optional).
– The enclosed warranty repair coupon (see last page) date-stamped by your
retailer or the original retail purchase receipt.
– A brief description of the problem or repairs needed.
While there is no charge for repair or replacement of the timepiece during the
Warranty Period, a check in the amount of $10.00 payable to the Authorized Service
Center must accompany the timepiece to cover shipping, handling, insurance and
related costs. Alternatively, if you purchased the timepiece in California, you may
return it to the retailer from whom it was purchased and the repair will be handled
without the $10.00 handling charge.
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North American warranty
OUT OF WARRANTY REPAIR
A damaged timepiece not covered by our warranty can be repaired by one of our
Authorized Service Centers. Note that repair costs and handling charges may apply.
Include your name, address, phone number and e-mail address (optional) with your
timepiece, along with a brief description of the problem or repairs needed.
AUTHORIZED SERVICE CENTERS
Timepieces in need of repair (warranty and non-warrantied) may be sent to any of
the appropriate following locations:
Diamond Timepiece Repairs
– Authorized diamond service centers are noted with
.
– Repair of diamond dial or bezel – Authorized diamond service center.
– Repair of diamond dial or bezel, as well as another repair – Authorized diamond
service center.
– All other repairs not related to the diamonds – Any authorized service center.
Dive Master 500M Timepiece Repairs
– Authorized 500M timepiece service centers are noted with
.
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North American warranty
English
All other timepieces in need of repair can be sent to any authorized service
center.
Please include the following information:
– Your name or a contact name
– Full shipping address, including any department number (no P.O. Boxes, please)
– Telephone number
– E-mail address (optional)
– Proof of purchase, if under warranty
– Brief description of problem or repairs needed.
Please ship insured and via trackable means (i.e. UPS, U.S. Certified Mail or
Registered Insured Mail). A shipping and handling fee of $10.00 is applied to all
timepieces sent for repair.
Purchased From Repair Coupon (see last page): To be detached and submitted
with timepiece only when timepiece is returned for repair covered by the warranty.
As a member of the Victorinox Swiss Army family, we would like to invite you
product information.
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Authorized service centers
VI. AUTHORIZED SERVICE CENTERS
The complete list of Authorized Service Centers (Europe, Asia/Pacific, Middle East,
Africa, Oceania, Central and South America, Canada, Caribbean, U.S.) is available on
our website:
Connecticut
U.S. AUTHORIZED SERVICE
CENTERS
Victorinox Swiss Army, VSAI Service
Center, Main Lobby Reception
7 Victoria Drive
California
Monroe, CT 06468-1212
800-442-2706
Rafael Jewelers, Inc.,1200 4th Street
San Rafael, CA 94901, 415-453-3580
Drop-off or mail service available
Colorado
Florida
SWISStime Care Inc
5200 Blue Lagoon Drive, Ste 260
Miami, FL 33126, 305-262-4888
Matheu's Watch Repair
9315 Dorchester Street, Unit 106
Highlands Ranch, CO 80129
303-471-TIME (8463)
Indiana
Matheu's Watch Repair
P.O. Box 2606, 324 S. Main Street
Breckenridge, CO 80424
Kokomo Watch Co., at Palmer’s
101 E. Sycamore, Kokomo, IN 46901
765-452-2505, 800-207-1251
970-453-TIME (8463), 800-909-5693
142
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Authorized service centers
Massachusetts
Texas
Watches, Etc., 548 Washington Street
Wellesley, MA 02482, 781-237-1620
Fax: 781-237-1330
Crouch Watch Repair
212 Oak Branch Trail
Waxahachie, TX 75167
972-938-0465
The Watchmaker
Virginia
Anytime Watch Repair
4437 Brookfield Corporate Drive
Suite 103, Chantilly, VA 20151
703-818-8007, Fax: 703-818-6969
379 Main Street Stoneham, MA 02180
888-852-6969, Fax: 781-438-6954
Michigan
Washington
The Watchworks, 603 Stewart Street
Suite 915, Seattle, WA 98101
206-682-7467, Fax: 206-682-0261
Dion's World of Watches
4301 Orchard Lake Rd, Suite 175
West Bloomfield, MI 48323
248-539-1181
Ohio
Mt. Washington Jewelers
2107 Beechmont Avenue
Cincinnati, OH 45230
513-231-8735, Fax: 513-231-9758
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Authorized service centers
CANADIAN AUTHORIZED
SERVICE CENTERS
ASIA / PACIFIC
Brunei
Canada
see Malaysia
Helvetia Watch Service
China
Victorinox China Ltd
8th Floor, Building # 18
No. 599 East Yunling Road
Shanghai 200062
1100 La Gauchetiere W, Suite 267
Box 208, Montreal, Quebec, H3B 2S2
514-861-2985, Fax 514-861-7508
Time Central,
Phone: 0086 21 3250 0111
Fax 0086 21 3250 0866
4 St. Regis Crescent North
North York, Ontario M3J 1Z2
416-633-2050 ext 24
416-630-9796 fax
Hong Kong
800-457-7928
Victorinox Hong Kong Ltd.
General Post Office Box 314
Room 801-803, 8/F., Lu Plaza
2 Wing Yip Street, Kwun Tong
Kowloon-Hong Kong
Phone: 00852 2345 0211/ 0212
Fax: 00852 2341 6158
Time & Gold, 565 West Georgia Street
Vancouver, British Columbia
V6B 1Z5, 604-683-1812
Fax 604-682-4961
Watch Service Centre of Canada
40 Hayden Street
Toronto, Ontario M4Y 1V8
416-595-9709, Fax: 416-595-7261
India
Victorinox India (P) Ltd, 91C/2C
Mittal Towers, Nariman Point
400 021 Mumbai
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Authorized service centers
Phone: 0091 22 6632 4664
Fax 0091 22 2202 5878
Malaysia / Brunei
BMI Service Centre, Menara Panglobal
12th Floor, No. 8, Lorong P. Ramlee
50250 Kuala Lumpur, Malaysia
Phone: 00603 2056 6866/6867
Fax: 00603 2031 4405
Indonesia
PT Gilang Agung Persada
Artha Graha, 25th Floor, Jl. Jend.
Sudirman Kav. 52-53, 12190 Jakarta
Phone: 0062 21 515 0303
Fax: 0062 21 515 0123
Nepal
TIME WORLD, Rama Griha
New Road, Kathmandu
Phone: 00977 1 4232176 / 00977 1
4232824, Fax: 00977 1 4150113
Japan
Victorinox Japan Inc.
3-18-5, Nishi-azabu, Minato-ku
106-0031 Tokyo
Phone: 0081 3 3796 0951
Fax: 0081 3 3796 0950
Philippines
Watch Check, Shangri-La Plaza Mall
Unit 504, Level 5, Edsa corner
Shaw Blvd., Mandaluyong City
Phone: 00632 910 8338,
Korea
Gallery O’Clock A/S Center
Speciality Contractors Hall
23/F, 395-70 Shindaebang-dong
Dongjak-gu, Seoul, 156-714
Phone: 0082 2 3284 1301-2
Singapore
FJ Benjamin Service Center
230 Orchard Road, #04-230
Faber House, Singapore 238854
Phone: 0065 6736 3933
Fax: 0065 6735 3349
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Authorized service centers
Taiwan
Iran
VICTORINOX HONG KONG LIMITED
TAIWAN BRANCH
4F, 261, Nanking East Road Sec. 3
Taipei 10550
KISH BEHIN TRADING CO. LTD.
No. 1, Corner of 9th Str.
NASSR BLVD. (GISHA), Tehran 14467
0098-21-88274377
Phone: 00886-2-27135399 ext 888
Fax: 00886-2-27137182
0098-21-88274325
Iraq
Ramaya Watches and Jewelry
Arasat al-hendia, St. no. 30
Bulding no. 84, Baghdad
Phone: 00964 7901907244
Thailand
OTM MANAGEMENT CO., LTD
23/8 11th Floor Sorachai Building
Sukhumvit 63 Road Wattana
10110 Bangkok
Phone: 00662 714 3410
Fax: 00662 714 3044
Israel
Karl Weiss Ltd., Victorinox – House,
Yaqum 60972
Phone: 00972 99 566 550
Fax: 00972 99 566 573
MIDDLE EAST
Bahrain
Yaquby Stores, Bab Al-Bahrain Road
P.O. Box 158, Manama
Jordan
Time Center, Om Othaina str., Amman
Phone: 00962 6 5561 529 / 530
Phone: 00973 17 210 959/6
Fax: 00973 17 210 953
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Authorized service centers
Kuwait
United Arab Emirates
Jashanmal & Partners Ltd.
Al-Bahar Center, 4th Floor
Hawally
Rivoli Group, Mohd. Saleh Building
Al Fahidi Street, P.O. Box 121, Dubai
Phone: 00971 4 353 1400
+965 1 822225
Fax: 00971 4 353 4992
+965 22 635006
Lebanon
Ets. H. Atamian, Dora highway
Vartanian center, Third floor
P.O.Box: 80592 B.Hammoud, Beirut
Phone: 00961 1 256655 - 256644
AFRICA
Algeria
Luxart Suisse, 2, rue Didouche
Mourad, Alger
Phone: 00213 21 64 48 87
Fax: 00213 21 64 48 86
Pakistan
Al-Hatim Impex, Mr-2/43, Marriot
Road, 74000 Karachi
Phone: 0092 21 2440735 /
2437614/6817
Fax: 0092 21 2413827
Fax: 00961 1 262047
Botswana
see South Africa
Egypt
Time Trade,
Cairo branches:, El Korba, Citystars,
Maadi, First Mall, City Center Maadi
Sultanate of Oman
Al-Felaij Trading & Contracting
P.O. Box 2266, Ruwi Postal Code 112
Phone: 00968 248 14481 / 10532
Fax: 00968 248 11352
Alexandria branch:, San Stefano
After sales service
Phone: 0182999583, Fax 22918193
147
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Authorized service centers
Libya
Sudan
Golding Time Tacharukiat. Co
c/o Moftah, P.O Box 6199
Yamama Center, Gergarch Road
Tripoli
PC Shop, Plot 258 Gerif West
PO Box 98, Khartoum
Corner of Elsiteen Rd & Elshargie Rd
Tayef Riyadh, Khartoum
Phone/Fax: 00218 21 48 33 691
Phone: 00249 9 12 692015
Fax: 00249 183 225546
Nigeria
Ships of Tarshish Ltd., Lafayette Mall
1436 Sanusi Fafunwa Street
Victoria Island, Lagos
Phone: 00234 1 790 5288
Fax: 00234 1 444 8599
OCEANIA
Australia
Sheldon & Hammond Pty.Ltd.
24 Salisbury Road
NSW 2077 Asquith
Republic of South Africa,
Cutlery Distributing Group (PTY) Ltd.
33 Darwin Ave Cr.
Aintree Ave., Savoy Estate
Johannesburg, South Africa
Phone: 0027 11 786 4834
Fax: 0027 11 786 9949
Phone: 0061 2 9482 6666
Fax: 0061 2 9482 1996
148
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Authorized service centers
Providencia-Santiago, Chile,
Phone: 0056 2 223 58 97
Fax: 0056 2 223 65 08
CENTRAL AND SOUTH AMERICA
Argentina
SHHS, Tucumán St. No. 620 – 1st
floor, 1049 Buenos Aires City
Phone: 0054 11 4322 1038 / 8892
Fax: 0054 11 4328 3475
Colombia
ZAVICOL Ltd., Cra 15 No. 78-18
Bogota D.C.
Phone: 0057 1 621 3783
Fax: 0057 1 236 8663
Bolivia
Victorinox Chile
Antonio Varas No. 1645
Providencia-Santiago, Chile,
Phone: 0056 2 223 58 97
Fax: 0056 2 223 65 08,
Costa Rica
Inversiones R.B.S.A.
Apartado 1262 - 1000, San José
Phone: 00506 2225 3603
Fax: 00506 2280 1203
Brazil
Victorinox do Brasil Com. Imp. Exp
Ltda., Rua Apotribu, N° 125 - Saúde
CEP 04302-000 Sao Paulo - SP
Phone: 0055 11 5584 8188
Fax: 0055 11 5589 3064,
Ecuador
Almacenes Juan Eljuri Cia Ltd, Ave.
Carlos Julio Arosemena, Km. 2.5
Guayaquil, Phone: 00 593 600 5220
Fax: 00 593 220 0751
Chile
Victorinox Chile
Antonio Varas No. 1645
149
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Authorized service centers
El Salvador
Fax: 0052 222 266 83 59
VENDOME S.A. de C.V., Paseo General
Escalon, Centro Comercial Galerias,
Local No. 114 «La Casona»
San Salvador
Phone: 00503 245 0862
Fax: 00503 245 0851
Nicaragua
Vendome S.A. de C.V.
Centro Commercial Metrocentro,
Modulo C31, Managua
Phone: 00505 271 9310
Fax: 00505 271 9309
Guatemala
ABBY, Relojeria Joyeria, 20 calle 25-
85 zona 10, Local 225, C.C. Galerias
La Pradera, Guatemala, C.A.
Phone: 00502 2367-3516
Fax: 00502 2367-3517
Panama
Motta Internacional, Apartado 0302-
00395, Zona Libre de Colón, Colón,
Phone: 00507 431 6000
Fax: 00507 431 0100
Honduras
Paraguay
Monalisa SRL, Monsenor Rodriguez y
Carlos Antonio Lopez
Ciudad del Este
Phone: 595 61 500494
Fax: 595 61 512695
Vendome, Edificio Midence Soto #
920, P.O. Box 479, Tegucigalpa,
Phone: 00504 237 62 97
Fax: 00504 222 08 60
Mexico
Victorino Sosa e Hijos S.A.C.I
Palma 419, Asunción
Phone: 00595 21 446711
Fax: 00595 21 446711
sosa@conexión.com.py
Victorinox Mexico, Av. Hermanos
Serdan 717, Col. San Rafael Poniente
72029 Puebla
Phone: 0052 222 266 83 30
150
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Authorized service centers
Peru
Venezuela
B & D Enterprises S.A.C.
CORAL C.A., Edificio Larco, Calle La
Limonera, Urb. La Trinidad
1080 Caracas
Phone: 0058 212 945 38 77 / 945
0121 / 942 1587
Fax: 0058 212 944 2777
Av. Angamos Oeste 1661, Lima 18,
Phone: 0051 1 222 3560 / 3512
Fax: 0051 1 222 3366
Uruguay
LAFFITTE JOYEROS, Dr. Luis Alberto
de Herrera 1290, Local 168,
Montevideo
Phone: 00598 2 628 4621
Fax: 00598 2 628 1331,
Authorized Service Centers are subject to change.
151
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English
2-19
20-38
Français
Español
Brasileiro
39-57
58-71
72-85
86-99
100-113
114-127
128-141
Authorized service centers
142-151
155-156
USA and Canada Repair Coupon
154
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North American warranty / Warranty repair coupon – only for US and Canada
THREE-YEAR LIMITED WARRANTY REPAIR COUPON
(U.S. AND CANADA)
Name:.........................................................................................................................................................................
Address:..................................................................................................................................................................
City:...........................................................................................................................................................................
State:...................................................................................................................................................................
Zip:............................................................................................................................................................
Phone:..............................................................................................................................................................
E-mail:..................................................................................................................................................................
Ȟ
YES! I would like to receive e-mais from Victorinox Swiss Army. By check-
ing this box, I age to receive future product news and announcements
electronically.
Problem or
Repairs Neeed:.............................................................................................................................................
........................................................................................................................................................................................
........................................................................................................................................................................................
Purchased From Repair Coupon: To be detached and submitted with timepiece
only when timepiece is returned for repair covered by the warranty.
155
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North American warranty / Purchased from repair coupon
Retailer’s Stamp:
Date of Purchase:
Printed in Switzerland 09.09
156
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