User’s Guide
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Check it out
Contents
When you’re up and running, be sure to explore what
your smartphone can do.
At a glance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Socialize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Browse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Music on Google Play™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Books on Google Play™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Locate & navigate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Connect & transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Protect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Want more?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
•
Watch: Experience crisp, clear photos, movies, and
videos on your smartphone’s 4.3" qHD Super
AMOLED Advanced display. See “Photos & videos” on
page 40.
•
•
•
Automate: Optimize your smartphone and conserve
battery power with SMARTACTIONS™. See
“SMARTACTIONS™” on page 18.
Speed: Browse and navigate at 4G LTE network
speeds. See “Browse” on page 36 and “Locate &
navigate” on page 46.
Connect: Reach out and connect with Wi-Fi networks
and Bluetooth® devices. Store and use your stuff in
the cloud. See “Connect & transfer” on page 52.
Tip: You don’t need to carry this guide with you. You can
view all of these topics in your smartphone—from the
home screen tap Apps
>
Help Center.
Check it out
1
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Tips & tricks
At a glance
Your smartphone
Introducing the powerful smartphone in a RAZR slim
design! DROID RAZR and DROID RAZR MAXX have
tons of advanced features for everything you want to
do—video, web browsing, multimedia, and more.
•
Start: Insert the SIM card and optional memory card,
charge the battery, and register your smartphone. See
“Start” on page 3.
•
•
Top topics: Just want a quick hit of what your
smartphone can do? See “Top topics” on page 3.
More: All the topics in this guide and so much more,
right on your smartphone. Tap Apps
Center Tours Manual Tips, or Support. Want more?
See “Get more!” on page 64.
>
Help
>
,
,
Note: Certain apps and features may not be available in
all countries.
Micro HDMI
3.5mm Headset
Notification
HD Front
Camera
This product meets the applicable limit for
exposure to radio waves (known as SAR) of
1.6 W/kg (FCC & IC). The limits and guidelines
include a substantial safety margin designed to assure
the safety of all persons, regardless of age and health.
The highest SAR values measured for this device are
listed in the regulatory information packaged with your
product.
4:00
Light
Micro USB/
Power Key
Press = Screen
On/Off
Amy Merch Doug Foste James Som Natanya
R
Charger
8MP/HD
Camera
(on back)
Hold = Phone
On/Off
Volume Keys
Voicemail
Email
Browser Play Store
Micro SIM
microSD
Menu
Phone
People
Apps
Text
Camera
Search
Home
Back
2
At a glance
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Top topics
Start
Check out what your smartphone can do.
Assemble & charge battery
•
Personalize your home screen: see “Redecorate your
Insert the SIM card and optional memory card, charge
home” on page 8.
the battery, and turn on your smartphone.
•
•
Go online: see “Browse” on page 36.
Note: The micro SIM card may be already inserted in
Learn about Google Play™: see “The best of Google™”
on page 6.
•
•
•
•
•
•
Get an app: see “Download apps” on page 11.
Be social: see “Socialize” on page 35.
Find a place: see “Locate & navigate” on page 46.
Take a photo: see “Take photos” on page 41.
Connect to Wi-Fi: see “Wi-Fi Networks” on page 54.
1
2
Insert micro SIM.
Insert microSD card.*
Watch a movie: see “Movies & TV on Google Play™” on
page 43.
•
•
Protect your smartphone: see “Screen lock” on
page 62.
3
Charge fully.
Note: Pull down
cover to locate
the micro SIM
& microSD
Get all the help you need: see “Get more!” on page 64.
Tips & tricks
Helpful: To get started quickly, tap Apps
Center Tours for interactive tutorials.
card slots.
•
>
Help
*
Optional.
A microSD
>
3H
5.5H
DROID RAZR MAXX
memory card is
pre-installed in
some Motorola
XT912 & XT912M
DROID RAZR
models. For other models, you can
purchase a microSD card separately, if desired.
Start
3
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Battery life
Your smartphone gives you tons of information and apps
take a lot of power.
Caution: Before using your smartphone, please read
the safety, regulatory and legal information provided
with your product.
Tips & tricks
To show what’s using up battery power, tap Menu
>
System settings
To set automatic rules to save power, tap Apps
SmartActions (see “SMARTACTIONS™” on page 18).
>
Battery.
•
•
•
Power/Sleep: To turn your smartphone on or off,
press and hold the Power key. To make the screen
sleep or wake up, just press the Power key.
>
Notification Light: The notification light blinks when
you have a new message or notification, and turns on
when you start charging a dead battery.
Battery
99% - Discharging
Battery: Squeeze every bit of juice out of your battery.
See “Battery life” on page 4.
Add triggers (like events, times, or
places) that start the actions.
Note: This product uses a non-removable battery. The
battery should only be replaced by a Motorola-approved
service facility. Any attempt to remove or replace your
battery, unless performed by a service representative,
may damage the product and void your warranty.
1h 23m 45s on battery
SAVE
CANCEL
Screen
75%
12%
4%
Low Battery Saver
Android System
Homescreen
Android OS
TRIGGERS
My battery is low
< Less than 25%
3%
My charging status
changes
Not charging
Tap a feature to see
details & adjust power
settings (if available).
ACTIONS
Set my screen
brightness
Low
Add actions (like adjusting
brightness) that happen when
trigger conditions are met.
Set GPS
4
Start
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Tips & tricks
Register
To save even more battery life between charges, you
could reduce:
The Setup Wizard will walk you through the registration
process. Afterwards, you can create or log into a
Google™ account to access all of your Google services.
Registration is secure and only takes a few minutes.
•
•
•
recording or watching videos, listening to music, or
taking pictures.
widgets that stream information to your home screen,
like news or weather.
Tip: To get your contacts, visit
unused online accounts that you registered: Tap
Note: This smartphone supports apps and services that
may use a lot of data, so make sure your data plan meets
your needs. Contact Verizon Wireless for details.
Menu
>
System settings, and go to the ACCOUNTS
section to see your accounts.
•
Wi-Fi and Bluetooth® use: Tap Menu
>
System
settings, then tap the switch next to Wi-Fi or Bluetooth
to turn them OFF when you don’t need them.
1
2
Turn on.
Select your language.
Welcome
•
•
•
GPS use: Tap Menu
access, and uncheck GPS satellites
display brightness: Tap Menu
Display Brightness Display power saver
display timeout delay: Tap Menu
Display Sleep > (shorter setting).
>
System settings
>
Location
Select your language:
English
.
oug Foste
Esp
añol
Start
>
System settings
>
>
>
.
>
System settings
3
>
>
Perform initial
setup steps.
Welcome to the Setup Wizard
4
Set up Google™
account.
mail
B
This setup wizard will help you customize your
phone in few steps. It will allow you to get
the most out of your Verizon Wireless phone.
a
Got Google?
Do you have Google Account?
a
Next
If you use Gmail, answer Yes.
Apps
Yes
No
Start
5
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Tips & tricks
The best of Google™
•
Wi-Fi network: Conserve your monthly data
allowance by switching from the Verizon network to a
Wi-Fi network for your internet connections. Tap
Your whole world, organized and accessible. Browse,
locate, watch, shop, play, work... Google has you
covered. One account, access everywhere—
smartphone, tablet, and computer.
Menu
>
System settings
>
Wi-Fi, then tap the
switch at the top to turn Wi-Fi ON and search for
networks. There’s more in “Wi-Fi Networks” on
page 54.
•
•
Reboot: If your smartphone becomes unresponsive,
try a forced reboot—press and hold both the Power
key and the Volume Down key for about 10 seconds.
Accounts: To add, edit, or delete accounts anytime,
Google Play
tap Menu
>
System settings, and go to the
Search for apps.
ACCOUNTS section. To set up email accounts, see
“Email” on page 31.
For help with your Google™ account, visit
Games
Apps
Music
Call of the
Wild
Magazines
Movies & TV
Books
Jack London
Pride and
Prejudice
Jane Austen
On your computer & Android
tablet, sign into your Google
Account for all your Google Play
content, Gmail, Google
NEW
MUSIC
Calendar events, & more.
6
Start
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To move information from an Apple or Blackberry phone
to your Motorola smartphone:
Tips & tricks
•
•
•
•
•
Find out more about Google products: See
1 Use your computer browser to navigate to
the free Microsoft® Windows® or Apple™
Macintosh™ version of the Welcome Home To
Motorola application to your computer.
Log into or open a Google account: See the Google
Find answers about Google products: See
2 Install and run the application on your computer. You
can skip registration.
Download Google apps: Tap Apps
Store
All in the cloud: See “Your cloud” on page 58.
>
Play
.
3 Follow the instructions to transfer information from
your old phone to your Motorola smartphone.
The Welcome Home To Motorola application prompts
you to connect your old phone to the computer with a
USB cable, and backup the data you want to transfer.
Old phone to new phone
Are you switching from an Apple™ or Blackberry phone?
Get all your important information set up on your new
Motorola smartphone in a few easy steps. The Welcome
Home To Motorola application transfers contacts, email
addresses, calendar meetings, events, tasks, music,
playlists, photos, and videos from your old phone to your
new Motorola smartphone.
Next, install the Welcome Home To Motorola app on your
Motorola smartphone, connect the smartphone to your
computer with a USB cable, then transfer the data onto
your Motorola smartphone.
Note: If you are switching from another Android™
phone, your Google™ account’s contacts, events,
Gmail™ and other settings start downloading as soon as
you log into your Google account. If you are switching
from another type of device, contact your service
provider for assistance.
Start
7
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Tips & tricks
Home screen & apps
•
Pages: To show more pages of shortcuts and widgets,
swipe the home screen left or right.
Quick start: Home screen & apps
Start from the home screen to explore apps and more.
•
Uninstall: To uninstall apps, tap Apps , tap and hold
an app, then drag it to More options and choose
Uninstall (if available).
•
•
•
Home screen: You’ll see the home screen when you
turn on your smartphone or tap Home
App & widget list: To show all of your apps and
widgets, tap Apps
More: To download more apps and widgets, tap
.
Redecorate your home
.
Customize the way your home screen looks, and give
yourself quick access to your favorite things:
Apps
>
Play Store.
•
Change wallpaper: Tap and hold an empty spot on
your home screen to choose your wallpaper.
4:00
Status & Notifications
Drag down for details.
•
Create shortcut folders: To create a
folder of shortcuts on your home
screen, tap and hold a shortcut, then
Play Music Play Books
Amy Merch Doug Foste James Som Natanya R
Widget
drop it on top of another shortcut. To
name the folder, tap it and enter a
Play Music Play Book
Swipe left or right to see
more home screen pages.
name at the bottom.
You can create a folder of apps to use
when you have spare time, when you
want music, or when you need to contact
people—whatever goes together for you.
Shortcuts
Tap to open.
•
Add widgets & shortcuts: Tap Apps , tap and hold
the app or widget, then drag it to one of your home
screen pages. To see all your apps and widgets, swipe
the app screen to the left, or tap ALL APPS or WIDGETS
at the top.
Voicemail
Email
Browser Play Store
FavoritesTray
Tap Apps
your apps & widgets.
to see all
Phone
People
Apps
Text
Camera
8
Home screen & apps
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Tip: Some apps include special widgets. To download
apps, tap Apps Play Store
Help
>
.
Help guides you through features on your smartphone,
and makes things easy for you. To choose the quest you
want to go on, just tap it.
•
Create & use app groups: In the app screen, tap ALL
APPS at the top to show or create app groups.
Find it: Tap Apps
>
Help Center
>
Tours, Manual,
Select the app screen view.
Tips, or Support
ALL APPS
WIDGETS
Find new apps
on Google Play™.
All apps
Search
Downloaded
Frequent
Search your apps, contacts, files, places, and the web.
Choose the app group
you want to show.
Tap Search
typing your search text in the Google™ text box at the
top of the screen, or tap for voice search.
Use the touchscreen keyboard to enter search text.
Google shows suggestions as you type. Tap a
to open the search window, then start
Verizon Wireless
New group
Create a new app group.
Add group to home
Add app group shortcut
to home screen.
•
suggestion to search for it, or tap
text you entered. To close the touchscreen keyboard,
to search for the
To add an app group shortcut to the home screen,
select it, then tap Add group to home
.
tap Back
.
•
•
•
Resize widgets: You can resize some widgets—tap
and hold a widget until you feel a vibration, then
release. Drag the blue diamonds at the edges to
resize.
•
•
To perform a voice search from the search window,
just say “Google,” then say what you want to search
for.
To become a super searcher, visit
Move or delete widgets & shortcuts: Tap and hold a
widget or shortcut until you feel a vibration, then drag
it to another spot, another page, or Remove at the top
of the screen.
Ringtones and more: For more about customizing,
see “Control & customize” on page 14.
Home screen & apps
9
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Google Now™
Status & notifications
Google Now uses your
search history, location
history, and Google™
services to provide the
information you need,
when you need it. The
service is always working
for you in the
At the top of the
4:00
screen, icons on the left
1
F
4:00
FARY 15, 2013
notify you about new
messages or events.
Drag the status bar
down for details.
Search, or say Google
3:28 PM
312-555-1234
1 new message
Chicago
10:49 AM
3 new me
Yahoo!
2
To remove a notification
from the list, flick it left
or right. To clear all
7:57 AM
SmartActions
1 new suggestion
OVERCAST
6
background—you don’t
have to ask for anything.
Google automatically
notifies you when new
information is available.
63°
mph
MON
TUE
WED
THU
notifications, tap
Tip: Tap to show Settings
Icons on the right tell you about smartphone status:
.
.
65°
54°
56°
58°
40°
36°
38°
39°
To turn Google Now on/off
or learn more about the
network strength
= 4G LTE network)
/
battery
(
charging/full
service, tap Search
tap Menu Settings
To show the Google Now screen, tap and hold
Search
to open the search window, then
/
Wi-Fi in
silent
>
>
Google Now
.
range/connected
/
Bluetooth®
vibrate
.
on/connected
GPS active
alarm set
warning
airplane mode
Network and Wi-Fi icons turn blue (
network connection is active.
) when the
10
Home screen & apps
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Note: Apps you download from the Google Play™ Store
app might show other icons in the status bar to alert you
to specific events.
•
On a computer: To find and manage apps from any
Google™ account and password.
There, you can browse apps on the big screen,
manage your apps across multiple devices (like a
smartphone and tablet), and even set new apps to
download to your devices.
Download apps
Google Play™
Google Play™ is a new entertainment hub full of music,
movies, books, magazines, apps, and games. You can
instantly access your content from all your Android
devices.
•
•
Music, Books & Movies: You can also use the Google
Play Store app to download “Music on Google Play™” on
page 44, “Books on Google Play™” on page 45, and
“Movies & TV on Google Play™” on page 43.
Find it: Tap Apps
>
Play Store
Help: To get help and more, tap Menu
.
•
•
Find: To search, tap
in the top right.
Review: To show details and reviews for an app you
Apps from the web
You can get apps from online app stores using your
browser.
found, just tap it.
Tip: For the full list of reviews, tap See all below the
third review—then tap Most helpful first or Options to
customize the list.
Tip: Choose your apps and updates carefully, as some
may impact your smartphone’s performance—see
“Choose carefully” on page 12.
•
•
•
Download: To download an app you found, tap it to
open details and then tap Download, or the price.
To let your smartphone install apps that are not from
Google Play, tap Menu
>
System settings
>
Security &
Share: To share an app you found, tap it to open
details and then tap
Screen Lock and check Unknown sources
.
.
To download files from your browser, see “Downloads”
on page 37.
Reinstall: To show or reinstall apps you downloaded
from the Google Play Store app, tap Menu
>
My Apps.
Home screen & apps
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Choose carefully
Apps are great. There's something for everyone. Play,
communicate, work, or have fun. But remember, choose
your apps carefully. Here are a few tips:
Take Care of your apps
To show the app screen, from your home screen tap
Apps , then swipe left to scroll through apps. To close
the apps screen, tap Home
or Back
System settings
ALL, tap an app, then tap Disable or Uninstall
.
•
To help prevent spyware, phishing, or viruses from
affecting your smartphone or privacy, use apps from
trusted sites, like the Google Play™ Store.
•
Uninstall apps: Tap Menu
Apps
>
>
>
in the top right (if available).
•
In the Google Play Store, check the app’s ratings and
comments before installing.
Disable removes the app from your menu—to Enable it,
reopen this window and tap Enable (disabled apps are
at the bottom of the list).
•
•
If you doubt the safety of an app, don’t install it.
If an app locks up your smartphone as soon as you turn
it on, restart in Safe Mode: Turn off your smartphone,
then turn it back on—when you see the “Motorola”
logo during power-up, press and hold both volume
keys until you see the home screen, with Safe Mode in
the lower left. Then, try removing the app.
Like all apps, downloaded apps will use up memory,
data, battery, and processing power—some more than
others. For example, a simple battery level widget will
use less than a streaming music player app. After
installing an app, if you’re not happy with how much
memory, data, battery or processing power it’s using,
uninstall it. You can always install it again later.
•
•
Reinstall apps: To reinstall apps from the Google
Play™ Store, tap Apps
>
Play Store, then tap
•
•
Just like web browsing, you may want to monitor
children’s access to apps to help prevent exposure to
inappropriate content.
Menu My apps. The apps you downloaded are
>
listed and available for download.
Share, show, or clear app details: Tap Menu
Certain apps may not provide completely accurate
information. Take care, especially when it comes to
personal health.
>
System settings
>
Apps. A bar at the bottom tells you
how much app storage space you have left. Swipe the
screen left or right to show the list of DOWNLOADED
,
RUNNING, or ALL apps, then tap an app in the list to
12
Home screen & apps
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show its details and storage usage. You can tap Share
Clear data or other options.
,
Update your smartphone
Use your smartphone or computer to check, download,
and install smartphone software updates:
Tip: To quickly show these app details from your app
screen: Just tap and hold an app, drag it to More
•
Using your smartphone:
options at the top of the screen, then tap App info
Show app data usage: To show which apps are using
the most data, tap Menu System settings Data
usage. For more, see “Data use” on page 57.
.
If your smartphone notifies you about an update,
follow the instructions to download and install it.
•
>
>
To manually check for updates, tap Menu
settings About phone System updates.
>
System
>
>
Your smartphone downloads updates over your Wi-Fi
connection (if available) or mobile network. It is
recommended that you download updates when you
have a Wi-Fi connection. Remember, these updates
can be quite large (25MB or more) and may not be
available in all countries. If the mobile network updates
are not available in your country, update using a
computer.
•
Using your computer:
and check the “Software” links. If an update is
available, just follow the installation instructions.
Home screen & apps
13
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•
Customize: Change notifications, or show
settings—drag the status bar down and tap
Control & customize
.
Quick start: Control & customize
Take control of your smartphone:
Tips & tricks
•
Tap: Choose an icon or option.
•
Tap & hold: Open options for items in lists (like
•
•
Touch: It’s all in the touch. Use simple gestures to
move about and navigate your smartphone.
People).
•
•
•
•
Drag: Move items on the home screen.
Flick: Quickly open or delete items.
Speak: Tell your smartphone what you want—tap
Search
tap
, then tap
on a touchscreen keyboard.
for voice search. To enter text,
Swipe: Scroll through lists or between screens.
Pinch or double-tap: Zoom in and out on websites,
photos, and maps.
4:00
Tap a widget to open.
Tap & hold to move, delete,
or open options.
•
•
Twist: Twist a map with two fingers to rotate it, and
pull two fingers down to tilt it.
Amy Merch Doug Foste es Som Natanya R
Ringtone for a contact: To set a personal ringtone for
a contact, tap Apps
then tap Menu
>
People, tap the contact,
>
Set ringtone
.
Tap & hold an empty
spot to change wallpaper.
•
Home screen: For more about changing your home
screen, see “Redecorate your home” on page 8.
Voicemail
Email
Browser Play Store
Phone
People
Apps
Text
Camera
14
Control & customize
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On, off, lock & unlock
Touch
Your touchscreen is on when you need it and off when
you don’t:
Find your way around:
• Home: Tap Home
to
•
Screen off & on: Press the Power key to turn the
screen off & on.
close a menu or app and
return to the home
screen.
Note: During a call, your
touchscreen might stay
dark if the sensor just
above it is covered. Don't
use covers or screen protectors (even clear ones) that
cover this sensor.
Tap and hold Home
Menu
Key
Search
Key
to show a list of recent
apps, and tap an app to
open it. To remove an
app from the list, flick it
Home Back
Key Key
left or right. To scroll the list, swipe up or down.
•
Screen lock: To unlock
the screen, tap
flick to Unlock. To add
and
•
Menu: Tap Menu
screen.
to open options for the current
Phone
a password or facial
recognition security to
your lock screen, tap
•
•
Back: Tap Back
to go to the previous screen.
Search: Tap Search
on page 9). Tap and hold Search
Google Now screen (see “Google Now™” on page 10).
for text search (see “Search”
Camera
Unlock
to show the
Menu
>
System
Security &
Screen
settings
>
Screen Lock
>
Lost or stuck? If you’re not sure what to do next, try one
lock (see “Screen lock”
Text
of these:
on page 62).
•
•
•
To open a text message, show contact details, or open
items in a list, tap the message, contact, or item.
Tap
and flick to:
•
Screen timeout: To
change your timeout
(screen locks
Unlock
Phone
Camera
To show options for a list item (if available), tap and
hold the item.
Text
automatically), tap
To show a menu for the current screen, tap
Menu
>
System settings
>
Display
>
Sleep.
Menu
.
Control & customize
15
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•
•
•
•
To return home to the home screen, tap Home
To go back just one screen, tap Back
To close a touchscreen keyboard, tap Back
.
Tip: To make the screen lock when it goes to sleep, see
“Protect” on page 61.
.
.
Volume keys
To reopen an app you closed, tap and hold Home
to show a list of recent apps, then tap an app to
open it.
•
Ringer volume: Press the keys in the home screen to
change ring volume. Press them when your
smartphone is ringing to silence it.
•
To reboot an unresponsive smartphone, press and
hold both the Power key and the Volume Down key for
about 10 seconds.
•
•
Earpiece volume: Press the keys during a call.
Music/video volume: Press the keys during a song or
video.
Press
Power key
Speak
Press and hold the Power key to
Just tell your smartphone what you want.
choose Power off Airplane mode
(no wireless connections—see
“Airplane mode” on page 61),
,
Tip: Speak naturally but clearly, like using a
speakerphone.
Power
Key
•
Dialing and commands: Tap Search
, then
silent
on
, vibrate , or sound
tap for voice search. To dial, say “Call” followed by
.
a contact name or phone number. Or, say a command
like “Send Text” to a contact, “Open” a browser page,
or “Directions to” your destination.
To conserve battery power,
prevent accidental touches, or
when you want to wipe
smudges off your touchscreen,
put the touchscreen to sleep by
•
Search: Tap Search
To change your voice search and text-to-speech
settings, tap Menu System settings Language
& input Voice Search or Text-to-speech output
, then tap
for voice search.
pressing the Power key. To wake up the touchscreen, just
press the Power key again.
>
>
>
.
16
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•
Text entry: On a touchscreen keyboard, tap
voice entry.
to use
•
•
Display settings: To change brightness, animation,
and other display settings, tap Menu System
settings Display
>
>
.
Tip: To make your smartphone read menu items and text
out loud, see “TalkBack” on page 19.
Rotate: In many apps, the touchscreen switches from
portrait to landscape when you rotate your
smartphone. To turn this on or off, tap Menu
Customize
>
System settings
>
Display
>
Auto-rotate screen.
Customize your smartphone’s sounds and appearance:
•
•
Home screen: To change your wallpaper, tap and hold
an empty spot on your home screen. For more, see
“Redecorate your home” on page 8.
•
Ringtone and notifications: To choose ringtones or
notifications, tap Menu System settings Sound
Vibrate or silent: To make your smartphone vibrate
for incoming calls, tap Menu System settings
Sound, then check Vibrate when ringing. To turn off
ringtones for incoming calls, tap Menu System
settings Sound Phone ringtone Silent
Ringtone for a contact: To set a personal ringtone for
>
>
.
•
Language and region: To set your menu language and
>
region, tap Menu
input Language
>
System settings
>
Language &
>
>
.
>
>
>
>
.
•
•
a contact, tap Apps
then tap Menu
>
People, tap the contact,
>
Set ringtone
.
Volume: To set volume, just press the volume keys in
the home screen (ringtone volume), during a call
(earpiece volume), or while playing music or a video
(media volume).
•
Message alert: To change your new message
notification settings, tap Apps
> Menu Settings, then go to the NOTIFICATION
SETTINGS section.
>
Text Messaging
>
Control & customize
17
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SMARTACTIONS™
SAVE
CANCEL
Exit without saving.
Save your changes.
Wish your smartphone could automatically reply to texts
when you’re driving, silence your ringer during meetings,
and conserve your battery when it runs low? It can. The
SMARTACTIONS app can automate actions you take on
your smartphone.
Meeting
TRIGGERS
Add triggers (like events,
times, or places) that start
the actions.
I’m busy
from all calendars
The SMARTACTIONS app suggests actions to automate,
based on how you use your smartphone. When you see a
I’m at a specific
location
e to add
suggestion
in the status bar, drag the bar down to
Deactivate triggers or actions
by dragging them to the right.
accept it or remove it from the list.
ACTIONS
To use the SMARTACTIONS app, tap Apps
Add actions (like silencing
the ringer) to make them
happen when trigger
conditions are met.
>
SmartActions
To create a new rule from scratch, tap Custom
To turn a SMARTACTIONS rule off or on, open it and
.
Adjust my ringer
volume
Ringer & notification vo...
•
.
Auto reply to texts
•
OFF
ON
tap
To stop SMARTACTIONS suggestions, tap Menu
Settings, and uncheck Suggestion notifications
For help with the SMARTACTIONS app, tap Menu
Help
or
at the top.
•
•
>
.
>
.
18
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•
•
Notifications: Drag the status bar down. Your
smartphone speaks all of the notifications.
Accessibility
See, hear, speak, feel, and use. Accessibility features are
there for everyone, helping to make things easier.
Books & more: Open a book, file, message, and
more. Your smartphone reads the text out loud (app
dependent).
Note: For general information, accessories, and more,
Tip: Navigate through your apps and menus to hear how
voice readouts work on your smartphone.
Voice recognition
Just tell your smartphone what you’d like to do—dial,
browse, search, send a text, and more. Check it out—tap
Search
to open the search window, tap
for voice
Explore by touch
Use Explore by Touch to expand TalkBack, and have your
touches read out loud as you move your finger around the
screen.
search, then say what you want. For more, see “Speak”
on page 16.
TalkBack
To turn on Explore by Touch when TalkBack is active, tap
Use TalkBack to read out loud—your navigation, your
selections, even your books.
Menu
Settings
>
>
System settings
Explore by touch
>
.
Accessibility
>
TalkBack
>
To turn on TalkBack, tap Menu
Accessibility TalkBack, then tap OFF at the top to
turn it ON
>
System settings
Tip: When you turn on TalkBack for the first time, your
smartphone asks if you want to Enable Explore by Touch?
Tap OK to turn it on.
>
>
.
Note: You might need to download text-to-speech
software (data charges may apply).
Explore by Touch changes your smartphone’s touch
gestures so the location of your touches can be read out
loud.
To use TalkBack:
•
Menus and screens: Tap an item in a menu or screen.
Your smartphone speaks the name.
•
Touch something on the screen to hear a description or
text readout.
•
Dialer & text entry: Start typing. Your smartphone
speaks each number or letter.
•
Double-tap anywhere on the screen to open or activate
the last touched item.
Control & customize
19
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•
Swipe using two fingers to scroll through lists or
between screens.
Zoom
Get a closer look.
To learn more about navigating your smartphone with
Explore by Touch, tap Menu System settings
Accessibility TalkBack Settings Launch “Explore by
touch” tutorial
To turn off Explore by Touch when TalkBack is active, tap
Menu System settings Accessibility TalkBack
Settings, and uncheck Explore by touch
•
Pinch to zoom: Pinch to zoom on maps, web pages,
and photos: To zoom in, touch the screen with two
fingers and then drag them apart. To zoom out, drag
your fingers together.
>
>
>
>
>
.
Tip: To zoom in, you can also double-tap.
>
>
>
•
•
Big text: Show bigger text throughout your
>
.
smartphone: tap Menu
Accessibility Large text.
>
System settings
>
>
Caller ID
When you want to hear who’s calling:
Browser: Choose zoom, text size and other
accessibility settings for your browser: tap Apps
•
Read out loud: Have your caller announced—tap
>
>
Browser or
Settings
Chrome, then tap Menu
Apps
>
Phone > Menu
>
Settings
>
Caller ID
>
Accessibility
.
Readout
.
Tip: Use Force enable zoom to allow zooming on all
webpages.
•
Ringtones: Assign a unique ringtone to a contact—tap
Apps
>
People, tap the contact, then tap
Menu
>
Set ringtone
.
Display brightness
Your smartphone automatically adjusts the screen
brightness when you’re in bright or dark places. But you
can set your own brightness level instead:
Volume & vibrate
Find it: Tap Menu
>
System settings
>
Sound
>
Volumes or Vibrate when ringing
Find it: Tap Menu
Brightness Adjust brightness level
Uncheck Automatic brightness to set your own level.
>
System settings
>
Display
•
Volumes opens sliders that let you set different
volumes for your music or videos, ringtone, text or
email notifications, and alarms.
>
>
•
Vibrate and ring determines whether your smartphone
vibrates for incoming calls (even if the ringer is silent).
20
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Note: Setting brightness to a high level decreases your
smartphone’s battery life. To maximize battery life, select
Hearing aids
To help get a clear sound when using a hearing aid or
cochlear implant, your smartphone may have been rated
for use with hearing aids. If your smartphone’s box has
“Rated for Hearing Aids” printed on it, then please read
the following guidance.
Automatic brightness
.
Touchscreen & keys
To hear or feel when you touch the screen, tap Menu
>
System settings
Touchscreen: To hear screen touches (clicks), select
Touch sounds
Keys: To feel touchscreen keyboard touches (vibrate),
select Vibrate on touch
Screen lock: To hear when you lock or unlock the
screen (click), select Screen lock sound
>
Sound:
Note: Ratings are not a guarantee of compatibility (see
“Hearing Aid Compatibility with Mobile Phones” in your
legal and safety information). You may also want to
consult your hearing health professional, who should be
able to help you get the best results.
•
.
•
•
.
•
•
•
Settings: Tap Apps
>
Phone > Menu
>
Settings Hearing aids.
>
.
Call volume: During a call, press the side volume keys
to set a call volume that works for you.
Messages
To make text entry even easier, use features like
auto-complete, auto-correct, and auto-punctuate—tap
Position: During a call, hold the smartphone to your
ear as normal, and then rotate/move it to get the best
position for speaking and listening.
Menu
tap
>
System settings
>
Language & input, then
next to a keyboard type. Of course if you don’t
want to type at all, then use your voice—tap
touchscreen keyboard.
on the
Control & customize
21
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TTY
Calls
You can use your smartphone in TTY mode with standard
Quick start: Calls
Dial numbers, recent calls, or contacts, all from one app.
teletype machines. Tap Apps
>
Phone > Menu
>
Settings
>
TTY mode and select the mode you need:
•
TTY Full: Type and read text on your TTY device.
Find it: Tap Apps
Tip: When the screen is locked, tap
Phone
To make a call, enter a number then tap
>
Phone
•
TTY HCO: Hearing-Carry-Over—type text on your TTY
device and listen to voice replies on your smartphone’s
speaker.
and flick to
in the
.
•
TTY VCO: Voice-Carry-Over—speak into your
DIALER, or swipe to the RECENT and FAVORITES tabs for
quick access to your calls and contacts.
smartphone and read text replies on your TTY device.
Note: You’ll need a cable/adapter to connect your TTY
device to the headset jack on your smartphone.
DIALER
RECENT
FAVORITES
Recent & Favorite Contacts
Most recent
Refer to your TTY device guide for mode and usage
information.
Victor Harp
Mobile 555-555-4570
28 mins ago
Delete numbers you entered.
Apps
Want more? No problem. The Google Play™ Store app
provides access to thousands of apps, and many provide
useful accessibility features.
ABC
DEF
1
4
7
2
3
6
9
During a call:
GHI
JKL
MNO
5
8
0
Hang Up
Find it: Tap Apps
>
Play Store
PQRS
TUV
WXYZ
Dialpad
Speaker
Mute
Add call
Add Number to Contacts
Dialpad
Mute
Speaker
3-Way Call
Call
Voice Dial
22
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Tips & tricks
Make, answer & end calls
•
During a call: Your touchscreen goes dark to avoid
accidental touches. To wake it up, move it away from
your face or press the Power key.
When you make or answer a call, you have options:
•
Make a call: Tap Apps
then tap
To enter the international dialing code (+), tap and
>
Phone, enter a number,
.
•
Multi-task: Tap Home
to hide the call screen and
look up a phone number, address, or open other apps
during a call. To reopen the call screen, drag down the
hold
Menu
. To add a pause or wait after numbers, tap
.
status bar and tap Current call
People: To search your People list, tap
Voicemail: A shows in the status bar when you
have new voicemail. To hear it, tap Apps
Phone, then tap and hold
Pause dialing: When dialing, tap Menu
.
Tip: Use “Video chat” on page 25.
Answer a call: Tap and flick to
With call waiting on, tap
•
•
.
•
.
and flick to
to answer
>
1.
the new call, then tap Hold current call + Answer or End
current call + Answer
.
•
to add a
pause (pauses two seconds), or wait (waits for your
confirmation).
•
•
Ignore a call: Tap
and flick to
to send the call to
your voicemail. You can also press the Power key to
ignore the call, or press a volume key to silence the
ringer.
Tip: To call a conference call or other number that
requires a passcode, you can enter the number, one or
two pauses, then the passcode and # before you
Respond with a text: To
send a pre-set message
to an incoming call,
Can’t talk now. What’s up?
tap
to call. To store the number and pauses you
I’ll call you right back.
entered, tap and hold the call in RECENT calls.
tap
and flick to
.
I’ll call you later.
Select a message to
immediately send it.
Can’t talk now. Call me later?
Custom message...
•
End a call: Tap
.
Calls
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•
During a call: Tap
screen to mute the call. To hide the call screen,
tap Home . To reopen it, drag down the status bar
and tap Current call
Mute at the bottom of the call
Phonebook
To show the phone numbers from your People list, tap
Apps
>
Phone
>
. Tap and hold a contact to
.
open option icons at the bottom of your screen (tap and
hold an icon to show what it does).
Note: When you hold your smartphone to your ear, the
touchscreen goes dark to avoid accidental touches.
When you move your smartphone away from your ear,
the screen lights up again.
For more about
People, see “Contacts” on page 26.
Voice dial
During a call, your
touchscreen might stay
dark if the sensor just
above it is covered. Don't
use covers or screen protectors (even clear ones) that
cover this sensor.
Dial just by saying a contact name or phone number from
your
Find it: Tap Apps
followed by the name or number
Tip: To voice dial from the home screen, tap Search
tap for voice search, then say “Call” followed by the
People list:
>
Phone
>
, then say “Call”
,
name or number.
Recent calls
Show your calls (with newest first), to call, text, or store
them:
Handsfree
Switch to handsfree calling during a call:
Find it: Tap Apps
>
Phone
>
RECENT
•
•
To use the speakerphone, tap
To use (or stop using) a connected Bluetooth® device,
tap in the call screen.
Speaker.
•
•
To call a number, tap
on the right.
To send a text message, store the number, or other
options, tap and hold an entry.
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
•
•
To search the list, tap
at the bottom.
Clear List.
To clear the list, tap Menu
>
24
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Mute
3-way calls
To mute the current call, tap
Mute
.
During a call, you can start another call, switch between
them, or join them in a 3-way call:
Enter numbers during a call
•
To answer a second call, tap
ignore it, tap and flick to
The first call goes on hold if you answer the second
call. To switch between calls, tap
To dial a second call, tap Add call, enter a number in
DIALER RECENT, or FAVORITES, then tap
and flick to
. To
.
To enter numbers during a call, tap
the numbers.
Dialpad, then tap
.
Voicemail
•
When you have a new voicemail,
bar. To access voicemail, tap Apps
shows in your status
Phone, then
,
.
>
The first call goes on hold when you tap
the calls after the second call answers, tap
. To join
.
tap and hold
If you need to change your voicemail number, tap
Apps Phone > Menu Settings Voicemail.
1.
>
>
>
Your number
To show the phone number on your smartphone, tap
Menu System settings About phone Status
phone number
Video chat
>
>
>
>
My
Video chat with your friends. All you need is
.
Google Talk™ and your smartphone’s front camera. For
more, see “Chat” on page 32.
Cool down
Tip: You can also download a video conferencing app
from Google Play™, or video conference with your
friends at Google+™ Hangouts (for more information, go
to https://plus.google.com/hangouts).
In very limited circumstances, such as where your
smartphone has been exposed to extreme heat, you may
see “Cool Down” messages. To avoid possible damage
to your battery and smartphone, you should follow these
instructions until the smartphone is within its
recommended temperature range. When your
smartphone is in “Cool Down” mode, only emergency
calls can be made.
Calls
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Emergency calls
Contacts
Quick start: Contacts
Combine information from your Google™ contacts and
social networks for quick access to everyone.
Note: Verizon Wireless programs one or more
emergency phone numbers that you can call under any
circumstances, even when your smartphone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work in
all locations, and sometimes an emergency call cannot
be placed due to network, environmental, or interference
issues.
Find it: Tap Apps
>
People
below the People list.
Edit or delete: Tap and hold a contact, then tap
edit or delete
Call, text, or email: Tap a contact, then tap an option.
•
•
Create: Tap
.
1 Tap Apps
>
Phone (if your smartphone is locked,
tap Emergency Call or tap Menu
>
Emergency call).
•
2 Enter the emergency number.
GROUPS
PEOPLE
FAVORITES
3 Tap
to call the emergency number.
297 contacts
ME
A
B
C
D
E
Create & view
groups of contacts.
Note: Your smartphone can use location based services
(GPS and AGPS) to help emergency services find you.
See “Location Services” in your legal and safety
information.
Set up my profile
F
A
G
H
I
Tap to view contact info,
call, send a text message,
& more.
Abe Baudo
J
K
L
Allie Smyth
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
Tap a letter to jump to
contacts that start with
that letter.
Anna Medina
Astrid Fanning
Avery Durning
SearchYour People.
Switch to dialer.
Add a contact.
B
26
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Tips & tricks
Call, text, or email contacts
•
Groups: To show or create a group of contacts, tap
GROUPS, then tap the group or
Search contacts: In the People list, tap
Send contacts: Tap a contact, then tap Menu
Share to send it in a message or over a Bluetooth®
Find it: Tap Apps
>
People
.
Tap and hold the contact to open option icons at the
bottom of your screen (tap and hold an icon to show
what it does).
•
•
.
>
You can also use “Voice dial” on page 24.
connection.
•
•
Shortcuts: Tap Apps , tap WIDGETS at the top, then
tap and hold a Contact widget.
Favorite contacts
To show your favorite contacts, tap Apps
>
People
Synchronize: On your computer, upload contacts to
>
FAVORITES.
To tag a favorite, tap Apps
a contact to open it, then tap
>
People
next to their name.
>
PEOPLE, tap
On your smartphone, tap Menu
>
System settings
>
Google, tap your Google™ account, then tap
Menu
>
Sync now. You can also see these
Edit, delete, or hide contacts
Find it: Tap Apps
>
People
To edit a contact, tap it, tap Menu
a field to edit or tap to choose the contact’s picture.
To set a personal ringtone for the contact, tap it, then
tap Menu Set ringtone
To delete the contact, tap it, then tap Menu
Delete
For help with transferring contacts, go to
•
•
•
>
Edit, then tap
Create contacts
>
.
Find it: Tap Apps
Tap a text box to type the name and details. When you’re
finished, tap SAVE at the top.
>
People
>
>
.
Contacts from social networks (like Facebook®) will
become hidden if you select Delete. To view these
contacts, or delete them permanently, use the social
network's app or website.
Note: To import contacts or change where they’re stored,
see “Get contacts” on page 28.
Contacts
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•
To hide the contacts from an account or group in your
People list, tap Menu Contacts to display. Tap a
account listed, make sure you’re syncing contacts with it:
Tap Menu System settings Google, tap your
>
>
>
group name to show it, or tap Customize to uncheck
Google account, and check Contacts. Contacts are not
groups you always want to hide.
stored on your SIM card.
For help with transferring contacts, go to
Get contacts
•
To add your social networking contacts, add your
account in “Other social networks” on page 36.
Share contacts
•
To add your email contacts, see “Email” on page 31.
Send a contact with a Bluetooth® connection, text
message, or email:
Tip: If you add a Corporate Sync account, you can send
messages to your coworkers, even if you don’t have
them stored in your contacts.
Find it: Tap Apps
>
People
To send a contact, tap it, then tap Menu
choose how you want to send it.
>
Share and
•
•
To import contacts from your SIM card (if that didn’t
happen automatically): Tap Apps
> Menu Import/export Import from SIM card
Tap OK to confirm.
>
People
Note: You can’t send your social network contacts.
>
>
.
Groups
To import contacts from your computer, upload the
contacts to your Google™ account at
Create groups of Contacts (like “friends,” “family,” or
“coworkers”), then find contacts faster by showing one
group.
tap Menu
>
System settings
>
Google, tap your
Find it: Tap Apps
To show or create a group of contacts, tap the group
or
>
People
>
GROUPS
Google account, and check Contacts. You can also see
.
Where are contacts stored? Your smartphone can store
contacts in its memory or your Google™ account. To
choose where contacts are stored, tap Apps
>
>
People > Menu
Contact storage account. If you don’t see your Google
>
Settings
>
Contact storage
28
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My details
Messages
Quick start: Messages
Find it: Tap Apps
The ME entry appears at the top of your list. If you haven’t
set it up, tap Set up my profile
>
People
Stay in touch with messages and pictures.
.
Find it: Tap Apps
>
Text Messaging
and flick
Tip: When the screen is locked, tap
to
•
Text
.
Create: Tap
above the inbox list.
•
Attach: When you’re typing a message, tap
to
attach a picture, video, or other file.
Text Messaging (2)
Create a message.
555-555-1234 (4)
Please take a look at the latest revisions an..
10:23am
900-555-2525 (1)
Don’t forget to bring the book when you co...
9:18am
Search messages.
Astrid Fanning (18)
Hey, where are you? Jason and I are at the...
Tap a conversation to open
it, or tap & hold for options.
10:23pm, Feb 14, 2013
Daniel Lester (6)
Lunch tomorrow?
6:56pm14, 2013
Mary Morgan (5)
Meet me outside the theatre at And b...
Swipe up for more.
2:23pm14, 2013
Abe Baudo (22)
I’m fine with that. Let me know when yo...
3:06pm, Feb 13, 2013
212-555-4444 (1)
We’re going to need help with the new inter...
Tap a sender to add them to
People, or open options for
contacting them.
11:52am, Feb 13, 2013
Jon Anderson (12)
OK. See you then.
8:11pm, Feb 12, 2013
Messages
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•
Attachments: When you open a message with an
attachment, tap the attachment to open it, or tap and
hold it to save it.
Tips & tricks
•
Forward, or save
attachments: Open a
conversation, tap and hold a
message, then tap
Sent: February 13, 4:00 PM
•
•
•
Reply: Open a conversation, then enter your response
in the text box at the bottom.
to
forward. Tap and hold a picture to save it.
Forward: Open a conversation, tap and hold the
•
•
Voice entry: Just tap a text box, then tap
touchscreen keyboard.
on the
message you want to forward, then tap
at the top.
Delete: Tap and hold a conversation you want to delete
(or open the conversation and tap and hold just one
Reply to all in text messages: When you send a text
message to multiple people, you can let everyone see
the other recipients and reply to all, or hide the other
recipients so that replies only go to you. To change
message), then tap
at the top.
•
Settings: Tap Menu
>
Settings to change your
signature and other options.
this, tap Apps
>
Text Messaging > Menu
>
Settings Default group message type.
>
Create text messages
•
Text your best friend: Use a widget to text your
favorite contact quickly: Tap Apps , tap WIDGETS at
the top, tap and hold Direct message to drag it to your
home screen, then choose a contact.
Find it: Tap Apps
>
Text Messaging
>
1 Enter the recipients at the top.
2 Tap the text box at the bottom to enter the message.
For text entry details, see “Type” on page 33.
Read, reply, forward & delete text
messages
To add an attachment, tap . To send and receive
large attachments faster, use “Wi-Fi Networks” on
page 54.
Find it: Tap Apps
>
Text Messaging
and flick
Tip: When the screen is locked, tap
to
Text.
•
Open: Tap a conversation to open it.
30
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•
•
Add email accounts: To add personal email accounts,
from the home screen tap Menu System settings
Add account Email. For Microsoft® Exchange
server work email accounts, tap Add account
Corporate, and enter details from your IT
administrator.
Change or delete accounts: To change Gmail™
account settings, tap Menu System settings
Google. To change email account settings, tap
Menu System settings Email Account
settings. To delete an account, tap its name, then tap
Menu Remove account
Email
>
Check email accounts, and send responses, photos,
websites, and more.
>
>
Find it: Tap Apps
>
Gmail or
Email
>
Inbox
Choose accounts or folders.
2
1:51pm
Anna Medina
Copy Revisions — Take a look at the latest
>
print proofs (attached) and let me know what
Choose multiple messages,
then choose an action at the
bottom.
>
10:17am
Unit 94 Schools
Schedule For Week of Feb. 18, 2013 — Here’s
the schedule of activities for the next week.
>
>
>
8:44am
Motorola Mobility (Google+)
Motorola Mobility shared a post on Google+ —
Motorola Mobility shared a post. [image]
>
.
Feb 14
Abe Baudo
Did you see this? — [image] [image] Hard to
believe they could do this without spending a
“Star” a message to add it
to the Starred Gmail label.
Quick responses
Feb 14
You can create and save frequently-used text phrases,
and insert them in email messages you write.
Account Change Notification Now Available
Online — Please log on to your account to see
Feb 14
Melissa Marin
Spring Vacation — Have you decided where
you’re going to take the kids over spring break
Create An Email
Search Gmail
•
Create a quick response: Tap Apps
>
Email
Settings > account name > Quick
Create new
> Menu
>
Feb 13
Thank you for your feedback — Thank you for
participating in the survey we conducted last
Show Gmail Labels
Check Gmail
responses
>
.
•
Insert a quick response: When composing an email
message, tap Menu Insert quick response > text.
>
Tap & hold icons to show labels.
Note: Quick responses are saved with the current
email account. If you have multiple accounts, you’ll
need to create quick responses for each account.
•
Add Gmail™ accounts: The first time you turned on
your smartphone, you probably set up or logged in to
your Google™ account. To add more Google accounts,
from the home screen tap Menu
Add account Google
>
System settings
>
>
.
Messages
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Chat
Wireless Emergency Alerts
Sign in and try a quick chat.
Find it: Tap Apps Talk and select your Google™
account. Your friends list opens, and icons tell you who is
Wireless Emergency Alerts, also
known as CMAS or PLAN, is a U.S.
national emergency alert system.
Emergency alerts can pop up to tell
WIRELESS
EMERGENCY
>
A
LERTS
CAPABLE
TM
available for
or who is
text chat,
offline.
video chat,
voice chat,
you about a national or local crisis. After you close an
alert, you can reopen it by tapping Apps
•
Invite a friend: Tap
in the top right, then enter the
>
Emergency Alerts.
email address for a friend’s Google account. They’ll
receive the invitation when they sign into Google
Talk™.
Tip: Emergency alerts have a special sound and vibration
that is two seconds long, followed by one second, then
another one second.
•
•
•
Start a text chat: Tap a name in your list of friends,
then enter text and tap
To choose which types of alerts you receive, tap Apps
.
>
Emergency Alerts > Menu
>
Settings. The U.S.
Start a voice or video chat: Tap the
voice or
and local governments send these alerts through your
service provider. So you will always receive alerts for the
area where you are, and you won’t receive alerts if you’re
outside of the U.S.
video icon next to a friend’s name.
Chat from a computer: You can chat from a
computer, too. Find out more at
For other chat options, use:
•
Web browser: Tap Search
and enter your IM
provider’s web site. Once you’re there, follow the link
to sign in.
•
Apps: To search for an instant messaging app, tap
Apps
>
Play Store. Your IM options will depend
on your IM provider.
32
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•
•
Choose a keyboard: In a text box, drag down the
status bar and tap Choose input method
Type
Quick start: Type
When you tap a text box, like in a message or search, you
have keyboard options.
.
Swype: Drag your finger over the letters of a word, in
one continuous motion.
Android keyboard: Enter letters by touching them one at
a time.
Close the keyboard: Tap Back
.
Tips & tricks
•
•
•
Keyboard adaptation: Your touchscreen keyboard
changes, depending on whether you’re entering a text
message, email, or other text.
Swype Keyboard:
To enter a word, just trace
a path through the letters.
Send
Move the cursor: Tap a spot in the text to place the
cursor, then drag the arrow under the cursor to move
it.
Anne
1
2
3
4
5
6
7
8
9
0
To capitalize, go above
the keypad.
q
w
@
e
e
r
t
y
u
i
o
p
”
Copy & paste: Double-tap a word to highlight it (if
needed, drag the ends of the highlight). Tap icons at
the top to select all, cut, copy, or paste (tap and hold
the icons to show labels).
_
$
&
(
)
:
;
a
a
s
EN
d
h
j
k
?
l
For double letters, circle
the letter.
!
#
/
+
z
x
c
v
b
n
n
m
123
+!=
•
•
Your dictionary: To add a word you enter often, enter
it, tap the word in the word list below the text box,
then tap there again to add it to your dictionary.
q1 w2 e3 r4 t 5 y6 u7 i 8 o9 p0
Android Keyboard:
Tap a key for each letter, then
tap predicted words to enter
them.
If Swype doesn’t know a word, tap individual letters to
enter it.
a
s
z
d
x
f
g
v
h
b
j
k
m
.
l
Symbols: Tap and hold a key to enter the small
number or symbol at the top of it.
c
n
To switch keyboards,
tap & hold the Space key.
?123
?123
To enter several numbers or symbols, tap
.
Type
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•
Voice entry: Tap
on the touchscreen keyboard,
Cut, copy & paste
then say what you want to type. You can speak as long
as you like, pause whenever you want, and dictate
punctuation to create correct sentences.
Cut, copy, and past names, phone numbers, addresses,
quotes, or anything else in a text box.
Copy
Text entry settings & dictionary
Cut
Send
Anne Hotel
Choose your keyboard style and edit the dictionary of
words your smartphone suggests:
Select All
To highlight a word, double-tap it.
To highlight more, drag the arrows.
Find it: Tap Menu
input
>
System settings
>
Language &
•
To choose your display keyboard, tap Default.
1 To highlight a word, double-tap it.
Android keyboard lets you enter text one letter at a
time. As you type, your smartphone suggests words.
If you enter a word that wasn’t one of the suggestions,
tap the completed word in the suggestion bar twice to
add it to your dictionary for next time.
To highlight more words, drag the selector arrow at the
edge of the highlight.
2 Tap the icons for cut or copy.
Tip: Tap and hold icons to show labels.
Swype™ lets you enter words with one continuous
motion. Just drag your finger over the letters in the
word. If Swype doesn’t know a word, you can tap
letters to enter it—then, tap the word in the
3 Open the text box where you want to paste the text
(even if it’s in a different app).
4 Tap in the text box, then tap and hold to show the
PASTE option. Tap PASTE to paste the text.
suggestion bar, and tap Add to dictionary for next time.
•
To change the preferences for your keyboards, tap
next to a keyboard type. You can change the language,
automatic punctuation, and more.
•
To add or edit the words that your smartphone
suggests and recognizes, tap Personal dictionary
.
34
Type
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•
•
•
Create a circle: Tap
tap Circles. Tap the
select a circle (like Acquaintances), or tap
in the top left, then
drop-down list at the top to
Socialize
Quick start: Socialize
Google+™ makes connecting on the web more like
connecting in the real world. Share your thoughts, links
and photos with the right circles.
New circle
to create a new circle.
Add & remove people from a circle: To add people to
a circle, select them, tap Add, select the circle, and
tap OK. To remove people from a circle, select them,
tap the circle name, and remove them from the circle.
Find it: Tap Apps
>
Google+
Show or delete circles: Tap
in the top left,
tap
the
Circles, then tap a circle name. Tap
drop-down list to show the circle’s Posts and
Photos. To delete the circle, tap Menu
circle
>
Delete
.
Posts
Update the stream.
Tips & tricks
Open your stream, profile,
messenger, hangouts,
& more.
•
Add a widget: In the home screen, tap Apps
WIDGETS at the top, then tap and hold Google+ Posts to
drag it to your home screen.
, tap
Motorola Mobility
•
•
Help: For more about Google+, visit
Added by
47,223 people
Other social networks: You can also use Facebook®
and more. Use the Google Play™ Store app to find the
latest apps and widgets.
Following
+2531
Add or remove from circles.
Socialize
35
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Other social networks
Browse
Quick start: Browser
•
Browser access: You can use
Browser or the
Chrome browser to track your other social
networking accounts on sites like Facebook®, Twitter,
and LinkedIn. If you don’t have accounts on these
sites, visit their websites to set them up.
Access to the world. Find a webpage, or just explore:
Find it: Tap Apps
>
Browser
•
Go to a webpage: Tap the address bar at the top of a
page and enter a webpage address.
•
Social networking apps: Many social networks offer
dedicated apps that you can install on your
•
Create or open bookmarks: Open the address bar
smartphone. Download social networking apps from
(drag down), then tap Menu
or Bookmarks
>
Save to bookmarks
the Google Play™ Store by tapping Apps
Store
When you use a smartphone app to log on to your
social networking account, you may be prompted to
sync account contacts, pictures, and status with your
People app. You can accept or decline to sync. You
can change your sync settings at any time using the
Settings menu in the social networking app.
>
Play
.
.
Show open browser tabs,
or open a new tab.
Sign in
Web
Images
If you don’t see the address bar
at the top, drag the page down.
Tap a link to open it.Tap & hold
for more options.
Restaurants
Coffee
Bars
t Food
Sho
Chicago, IL - Update precise location
Tap Menu
for
browser options.
36
Browse
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Tips & tricks
Bookmarks
•
Go to a webpage: Tap Search
to open the search
To bookmark a page in your browser, tap Menu
Save to bookmarks
window, then enter a webpage address in the
Google™ text box at the top of the screen.
>
.
To go to a bookmark, tap Menu
tap the bookmark.
>
Bookmarks, then
Note: If you can’t connect, contact your service
provider.
Tip: In your browser, tap
open, then tap
to show the tabs you have
at the top to open bookmarks.
•
Mobile sites: Some websites automatically show you
a “mobile” version of their page—if you want to see
the standard computer versions of all websites, tap
Downloads
Menu
Reload: If a page doesn’t load correctly, try tapping
Menu Refresh
Clear history: In the browser, tap Menu
Settings Privacy & security, then choose Clear
history Clear cache Clear all cookie data, and other
options.
>
Request desktop site.
Warning: Apps downloaded from the web can be from
unknown sources. To protect your smartphone and
personal data, only download apps from sources you
trust, like “Google Play™” on page 11.
•
•
>
.
>
>
To download a file, picture, or webpage, tap Apps
,
,
>
Browser and go to the website:
•
Files: Tap the download link. To show the file or app,
tap Apps
Pictures: Tap and hold it to choose Save image. To
show the picture, tap Apps Gallery
Download
>
Downloads.
Web connection
•
•
Conserve your monthly data allowance by switching from
the Verizon network to a Wi-Fi network for your internet
>
>
.
connections. Tap Menu
then tap the switch at the top to turn Wi-Fi
search for networks. There’s more in “Wi-Fi Networks”
>
System settings
>
Wi-Fi,
ON
Webpages: Tap Menu
>
Save for offline reading. To
Browser
and
reopen the page, tap Apps
>
>
> Menu
>
Saved pages.
on page 54.
To download apps or smartphone updates, see
“Download apps” on page 11 or “Update your
smartphone” on page 13.
Browse
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•
•
Search location and history: To set where Google™
searches on your smartphone, tap Search
Browser options
To change your browser homepage, security settings,
> Menu
>
Settings
>
Phone search, then uncheck
text size, and other options, tap Menu
>
Settings.
the options you don’t want. To show suggestions
based on your recent web searches, tap Search
Safe surfing & searching
> Menu
>
Settings
>
Privacy & accounts
>
Show
Keep track of what your browser and searches show:
recent searches
.
•
Browse incognito: To open a tab that won’t appear in
Voice search: Tap Search
, > Menu
>
Settings
your browser or search history, tap Apps
>
Voice to open options that let you block offensive
>
Browser
Browser history, cache, and passwords: To clear
your browser history and other saved information, tap
Apps Browser > Menu Settings
Privacy & security
>
> Menu
>
New Incognito tab.
words.
•
>
>
>
.
•
•
Automatic form completion: When you enter your
name in an online form, your browser can
automatically enter your address information. If you
don’t want that, tap Apps
> Menu Settings
auto-fill
Browser pop-ups: To stop pop-up windows from
opening, tap Apps Browser > Menu
Block pop-ups
>
Browser
>
>
General, and uncheck Form
.
>
>
Settings
>
Advanced
>
.
38
Browse
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Tips & tricks
Quick start: Chrome™
Use a browser that combines minimal design with
sophisticated technology to make the web faster, safer,
and easier:
•
Go to a webpage: Tap Search
to open the search
window, then enter a webpage address in the
Google™ text box at the top of the screen.
Note: If you can’t connect, contact your service
provider.
Find it: Tap Apps
>
Chrome
•
Go to a webpage: Tap the address bar at the top of a
page and enter a webpage address.
•
Mobile sites: Some websites automatically show you
a “mobile” version of their page—if you want to show
the standard computer versions of all websites, tap
•
Create or open bookmarks: Open the address bar
(drag down), then tap Menu
>
or Bookmarks
.
Menu
Reload: If a page doesn’t load correctly, try
tapping
Clear history: In the browser, tap Menu
Settings Privacy CLEAR BROWSING DATA. Then
>
Request desktop site.
•
•
.
www.google.com
Show open browser tabs,
or open a new tab.
Sign in
Web
Images
>
>
>
choose history, cache, cookies, and other options.
•
Help: For more about Google Chrome, visit
If you don’t see the address bar
at the top, drag the page down.
Tap a link to open it.Tap & hold
for more options.
Restaurants
Coffee
Bars
t Food
Sho
Chicago, IL - Update precise location
Tap Menu
for
browser options.
Browse
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Tips & tricks
Photos & videos
•
Take a photo: Open the camera, then tap
.
Quick start: Photos & Videos
Capture super clear photos and HD videos to savor that
“Wow!” moment. Send them to friends or save them for
later.
•
Record a video: Tap
start or stop recording.
in the camera, then tap
to
•
•
Panorama: To take a wide panoramic phone,
tap Modes Panorama, then tap . The camera
>
auto-captures up to six multiple shots as you move the
camera, and joins them together to make one large
image.
Find it: Tap Apps
Tip: When the screen is locked, tap
Camera
>
Camera
and flick to
.
View, share, or delete: Tap your last photo/video in
the corner of your viewfinder, or tap Apps
>
Gallery and tap a photo or video. You can choose
play on media device, share, Menu , and
more.
Zoom: Press the volume keys.
Last Photo orVideo
Front or Back Camera
•
•
Capture
Focus and flash: To choose an off-center focus point
and test the automatic flash, tap a spot in the
viewfinder before you take the picture. A green square
Zoom
Camera or Camcorder
marks the focus point—tap
to take the picture.
•
Memory card: Photos and videos are stored in your
smartphone memory unless you open the camera and
Flash
tap
Settings
>
Storage Location
>
SD card. To avoid
Exposure (brightness)
erasing your personal photos/videos if you reset your
smartphone (see “Reset” on page 63), insert an
optional microSD memory card in the smartphone and
store your photos/videos on the microSD card.
Modes (single shot, panorama)
Scenes (portrait, landscape)
Effects (black & white, negative)
Settings (resolution & more)
40
Photos & videos
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•
Clarify: For the clearest photos and videos, clean the
lens with a soft, dry cloth.
The perfect shot
Point and click—done. But when you want the perfect
shot or something a little different, play with these
camera options:
Take photos
Find it: Tap Apps
>
Camera
Options
Tap to take a photo (or tap and hold to focus, then
release to take).
Settings
•
•
•
•
•
Widescreen (6MP or 8MP photo
resolution)
Record videos
Volume Key Function (use
volume keys to zoom)
Find it: Tap Apps
>
Camera, then tap
Geo-tag (auto location
information)
Tap
Tip: To send a video in a text message, set the video
quality first: Tap to switch to the camcorder, then,
tap Video Resolution QVGA. After you record the
video, tap its thumbnail, then tap it for sharing options.
to start or stop recording.
Storage Location (smartphone or
microSD memory card)
>
>
Shutter Tone
Effects
Scenes
Set a photo effect: Normal
White Negative, and more.
Set the type of photo you want to
,
Black &
,
take: Auto Portrait, Landscape, and
,
more.
Modes
Set to Single shot
Multi-shot, or Timer
Select an exposure setting.
,
Panorama,
.
Exposure
Flash
Set Flash On
Flash
,
Flash Off, or Auto
.
Photos & videos
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Or these video options:
Options
Edit, share, or delete photos &
videos
Find it: Tap Apps
>
Gallery
Play, share, or delete: Tap a thumbnail to open it, then
choose to play it on a DLNA media device, or to
share it. To delete it, tap Menu Delete
Settings
•
•
•
•
•
•
Video Resolution (1080p, 720p,
DVD, VGA, or QVGA)
•
Volume Key Function (use
volume keys to zoom)
.
Tip: To select multiple files, open a folder, tap and hold
a photo, then tap others.
Geo-tag (auto location
information)
•
Zoom: Open a photo,
then drag two fingers
apart or together on the
screen.
Video Stabilization (reduce
shakiness during video capture)
Storage Location (smartphone or
microSD memory card)
Tip: Turn the
smartphone sideways
for a widescreen view.
Shutter Tone
Effects
Set a video effect: Normal
White Negative, and more.
Audio Scenes Set sound recording options:
Stereo Wind Reduction Concert
Balanced, or Front Facing
,
Black &
,
•
Wallpaper or contact
photo: Open a picture, then tap Menu
picture as
>
Set
.
,
,
,
.
•
•
Edit: Open a picture, then tap Menu
>
Edit
.
Modes
Exposure
Light
Set to Normal Video or Time Lapse
.
Slideshow: Open a folder, then tap
at the top. To
stop the slideshow, tap the screen or Back
.
Select an exposure setting.
Tip: To show the slideshow on a television or other
device, see “Connect & transfer” on page 52.
Set Light On or Light Off
.
To copy photos to/from a computer, go to “Memory card &
file management” on page 56.
42
Photos & videos
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Capture your screen
YouTube™
Sometimes a picture speaks louder than words. Share a
screen capture of your favorite playlist, your new high
score, or a friend’s contact information. If you can show it
on your smartphone, you can share it with your friends.
Watch videos from YouTube users everywhere—or log
into your account to share your own.
Find it: Tap Apps
>
YouTube
search to find a video, then
•
Watch: Tap BROWSE or
tap the image to play it.
Upload: Tap ACCOUNT, tap your Google™ account,
then tap
To capture your smartphone’s screen, press and hold
both the Power key and the Volume Down key for a few
seconds.
•
.
To show the screen capture, tap Apps
Screenshots
>
Gallery
Your smartphone can play multiple hours of HD content
on a single charge. YouTube automatically caches your
favorite shows over a Wi-Fi connection while your
smartphone charges, for smoother playback and less
battery drain.
>
.
Movies & TV on Google Play™
Find and rent movies and TV shows to watch on your
smartphone, tablet, or computer:
Find it: Tap Apps
>
Play Movies & TV.
To shop, rent, or watch on a computer, go to
Photos & videos
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Tips & tricks
Music on Google Play™
•
Go back: When you open a song or artist list, tap
in
the top left to go back.
Quick start: Music
Music everywhere, literally—stream it, buy it, save it,
play it. Listen and create playlists anytime with music on
your smartphone.
•
Shuffle or repeat: During a song, tap the screen to
show shuffle
and repeat
at the bottom.
Tap once to repeat the current song list, or twice
to repeat only the current song.
Find it: Tap Apps
>
Play Music
•
•
Volume: Press the volume keys.
To access your Google Play™ Music with a computer,
Hide the music player: To use another app while your
music plays, tap Home
. To return to the music
player, drag down the status bar and tap the song title.
•
•
Home screen: Control music playback from the home
screen by adding the Google Play Music widget.
All music
Search
PLAYLISTS
RECENT
Last added
PLAYLIST
Last added
Allie’s m
Playlists: Tap and hold a song in your library to add it
to a playlist or show other options. To edit, delete and
rename a playlist, tap and hold its name in the music
library.
Allie’s mix
PLAYLIST
Flick left or right for songs,
playlists & more.
Allie live shows
PLAYLIST
Allie live shows
Portland
Tap
for options.
•
•
During a flight: Press and hold the Power key
Portland
PLAYLIST
>
Airplane mode to turn off all your network and
road trip
wireless connections and listen to music during a
flight.
PLAYLIST
During a song:
road trip
summer songs
PLAYLIST
2:31
File types: Your smartphone can play MP3, M4A, AAC,
AAC+, MIDI, and WAV files.
summer songs
workout 1
workout
1
PLAYLIST
Tap to skip or hold to scan.
44
Music on Google Play™
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•
See your books: To change book views, tap Menu
View as list or View as carousel
Open: To open a book, tap it.
Read offline: To store books for reading when you’re
Books on Google Play™
Quick start: Books
>
.
•
•
Read your favorite books, when and where you want.
not connected, tap Menu
then tap the gray pin icon
>
Make available offline
,
Find it: Tap Apps
>
Play Books
next to a book to
Tip: If you’d rather relax with a good magazine,
download it to your smartphone.
tap Apps
>
Play Magazines.
Note: To free up space, tap the blue pin icon
to a book to delete the local copy stored on your
smartphone.
next
Tips & tricks
•
•
•
Turn pages: While reading the book, turn the pages by
swiping them.
Google Play
MY BOOKS
Search for books.
Shop for books.
Recent page: When you open a book, it shows the
last page you were reading.
Pride and Prejudice
Jane Austen
Tap a book to
open & read it.
Table of contents: Tap a book page, then tap
Menu
to open its table of contents or your book
Alice’s Adventures in Wonderland
Lewis Carroll
display options.
•
•
Close: To return to your book list, tap
in the top left.
Tap the gray pin icon to
download the book to
your smartphone.
Shop: To shop for books, tap Apps
>
Play
Great Expectations
Charles Dickens
Books, then tap
in the top right.
Browse by category, or tap
and search for a title or
Tap the blue pin icon to delete
the local copy of the book
stored on your smartphone.
author. Tap a book to show details. Then, tap the
book’s price to buy it (or tap OPEN to open a free book).
After you confirm a purchase, the book is added to
your library.
RECOMMENDED
See all
Books on Google Play™
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45
Tips & tricks
Locate & navigate
Quick start: Locate & navigate
Find an address, find a place, show what’s close by, get
directions or full navigation, and so much more—all with
the Google Maps™ you know and love.
•
Find an address: Tap
Use the touchscreen keyboard to enter the address, or
tap and say the address. The map moves to show
to open the search window.
the address.
•
•
Get directions: Find an address on the map, tap it,
then tap
.
Find it: Tap Apps
>
Maps
Save an address: Tap the address, then tap the star
by its name. To show your starred places, tap Maps
and choose My Places. To remove a starred place, tap
and hold the address, then tap Delete
.
•
•
•
Zoom: To zoom in or out, drag two fingers together or
apart on the screen.
Maps
Open Navigation, Latitude,
history, and more.
Wilmette
Turn and tilt: Rotate two fingers on map to turn it or
drag down/up to tilt.
Evanston
Center the map on my
location.
Lincollnwood
Send your location: To tell others where you are, tap
your location on the map, tap the My Location bubble,
then choose Send location to others
.
Chicago, IL
•
•
•
Find nearby businesses or attractions: Tap
bottom.
at the
Oak Park
A
Chicago
Cicero
Identify address: Tap and hold a spot on the map to
show the nearest address.
Search
Directions
Local
La Grange
Get map help: Tap Menu
>
Help.
Burbank
Layers
Oak Lawn
46
Locate & navigate
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Google Local™
Google Latitude™
Google Local lets you find the restaurants, cafes, bars,
and attractions that are close to you:
Google Latitude lets you see where your friends and
family are on Google Maps™. Plan to meet up, check that
they got home safely, or just stay in touch. Don’t worry,
your location is not shared unless you agree to it. After
you join Google Latitude, you can invite your friends to
view your location, or accept their invitations.
Find it: Tap Apps
>
Local
Tip: In Maps, just tap
at the bottom.
Google Maps™ Navigation beta
To join Google Latitude, tap Apps
Maps at the top, then choose Join Latitude
To use Google Latitude after you join, tap Apps
>
Maps, tap
Get spoken turn-by-turn directions to the destination you
specify.
.
Find it: Tap Apps
>
Navigation
>
Maps, tap Maps at the top, then choose Latitude
:
Speak, type, or select your destination. Navigation shows
a map and starts telling you directions.
•
To add friends, tap
.
Tap Select from Contacts or Add via email address. Your
friend will receive an email notice.
Tip: To add to your STARRED places, open Google Maps,
find an address, then tap the
next to it.
•
•
To remove friends, tap
next to their name.
To choose Exit navigation or other options, tap
at the
to show gas stations and other points
To share your location when you receive a request,
you can choose Accept and share back (show your
location and see theirs), Accept, but hide my location
(hide your location, but see theirs), or Don’t accept
(hide both locations).
bottom. Tap
along the way.
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
•
•
To hide your location, tap Menu
Settings Location reporting Do not update your
location
To disable location sharing, tap Menu
Settings, and uncheck Enable location sharing
>
Location
>
>
.
>
Location
.
Locate & navigate
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Tips & tricks
Work
Quick start: Work
With Quickoffice™, you can open and edit files online, or
download them to your smartphone.
•
Open files: Tap a file or folder to open it, or tap and
hold a file for options. You can edit most text or
spreadsheet files.
•
•
Select text: Double-tap text to select it.
Open options: To sort or choose other options, tap
Find it: Tap Apps
>
Quickoffice
Menu
.
•
Work faster: Use a dock or Bluetooth® keyboard and
mouse when you want to make your smartphone
more like a laptop computer. To connect them, turn
them on and tap Menu
Bluetooth. To disconnect them, turn them off. For
more, see “Bluetooth® wireless” on page 53.
>
System settings
>
Internal Storage
Alarms
Date last modified
Open a folder or file.
Android
Date last modified
Corporate sync
DCIM
Date last modified
Select a file for options like Cut.
If you use Microsoft® Office Outlook on your work
computer, your smartphone can synchronize emails,
events, and contacts with your Microsoft Exchange
server.
Download
Date last modified
Movies
Date last modified
Music
Date last modified
•
To add your Corporate account, see “Email” on
page 31.
Notifications
Date last modified
•
To choose what to sync from your Corporate account,
Pictures
Create files, folders, search
& more—tap & hold an icon
to show its label. Flick left for
more options.
Date last modified
tap Menu
account, then check options like Calendar
Email
>
System settings
>
Corporate, tap your
Podcasts
Date last modified
,
Contacts, or
.
48
Work
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Office network
Calendar
Show events stored on your smartphone and in your
online calendars, all together in one place.
To connect your office network with a Virtual Private
Network connection, see “Virtual Private Networks
(VPN)” on page 60.
Find it: Tap Apps
>
Calendar
Alarm
Find it: Tap Apps
>
Clock
>
Set alarm
to add a new
•
Alarm: Tap an alarm to edit it, or tap
alarm.
When an alarm sounds, tap Dismiss to turn it off or
Snooze to delay for ten minutes.
21
SAT
December 2012
Go to today’s date.
•
Settings: To change your alarm sound, snooze delay,
SUN
MON
TUE
WED
28
THU
29
FRI
30
or other settings, tap Menu
Tip: To set your date, time, time zone, and formats, tap
Menu System settings Date & time
>
Settings.
25
26
27
1
Change calendar view.
>
>
.
2
9
3
10
7
31
4
11
18
25
1
5
12
19
26
2
6
13
20
27
3
7
14
21
28
4
8
15
22
29
5
3
Event colors indicate
different calendars.
Scroll
Work
49
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•
Change the view: Tap the date at the top left to
choose Day Week Month, or Agenda
To adjust the calendar appearance, tap Menu
Settings General settings, then go to the CALENDAR
Quick start: Webtop
,
,
.
The webtop application and webtop-enabled accessories
(sold separately) expand your smartphone onto any
full-sized HDTV or monitor. It’s web browsing, email, and
more with computer-like precision on a large, high-res
screen. Add a full size USB or wireless keyboard and
mouse for serious productivity.
>
>
VIEW SETTING section.
To go to today’s date, tap
at the top of the screen.
•
•
•
Add events: From any view, tap Menu
>
New
event, enter event details, then tap
SAVE.
Show, edit, or delete events: Tap an event to open it,
then tap edit or delete
Show, hide, or add calendars: Tap Menu
Calendars to display to show or hide calendars from
.
Optional Lapdock
or HD Dock
>
your Google™ account. You can use a computer to add
or remove calendars on your Google account at
Mobile
View
Apps
Button
Lapdock Display,
HDTV, or Monitor
Tip: Add a Calendar widget to your home screen. Tap
Apps WIDGETS, then tap and hold the Calendar
widget to add it to your home screen.
>
BrowserTabs
Android
Navigation
Keys
Apps
Tray
Notifications
50
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Connect
Controls
The webtop application launches
automatically when you connect your
smartphone to a lapdock. The other
webtop-enabled accessories prompt you to launch the
webtop application.
In the webtop application display:
•
•
•
Access all your Android applications by clicking on the
Apps button at the top right of the screen.
Click on the right or left edges of the home screen to
move between home screen panels.
•
Motorola Lapdock™ 500 Pro includes a 14" display,
full-sized keyboard, VGA output, and Ethernet
connectivity.
Click on the right and left edges of the apps screen to
flip through pages of applications and widgets.
•
•
Motorola Lapdock™ 100 includes a 10.1" display,
keyboard, and trackpad.
SMART TRANSITIONS FROM smartphone to
WEBtop
When viewing a web page on your smartphone, you can
switch to webtop mode to continue viewing the site on a
bigger screen. In the big-screen browser, click on Menu
The HD Dock or HD Station connects to an HDTV or
monitor, and a keyboard and mouse. Connect your
favorite speakers with a 3.5mm audio jack.
>
Request desktop site to see the desktop version of the
•
•
Use the VGA Travel Adapter to project the webtop
application onto a bigger screen.
web page. When you open a new tab, the browser will
attempt to load the desktop version of the website (if
available). When you are finished browsing, just
undock—all of your browser tabs and history go with you
on your smartphone.
Use the HDMI® Cable to connect and run the webtop
application on any HDTV or monitor.
To close the webtop application, disconnect your
smartphone from the accessory.
WEBTOP MODE SWITCH
Downloaded applications automatically run at the
standard smartphone screen size. To run an application at
a larger size, click on
and select webtop mode. The
application may stop running while switching modes.
Just relaunch it to continue.
Work
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Tips & tricks
Connect & transfer
Quick start: Connect & transfer
•
Bluetooth® devices: To connect a Bluetooth headset,
keyboard, or other device, tap Bluetooth
Wi-Fi networks: To connect, tap Wi-Fi
.
•
•
.
Connect accessories, computers, networks, and more.
Wi-Fi hotspot: To make your smartphone a hotspot,
tap Tethering & Mobile Hotspot, then check Mobile
Hotspot. You can change hotspot security.
Find it: Tap Menu
>
System settings
•
Google Drive™: Upload files to the web, so that you
can access them from the browser in
Microsoft® Windows® or Apple™ Macintosh™
computers, as well as other Android™ devices. For
more, see “Google Drive™” on page 59, and visit
Settings
ON
Turn
to disable all
wireless connections.
WIRELESS & NETWORKS
•
•
USB cable: Your smartphone’s micro USB port lets
you exchange media and other files with a connected
computer. To change the type of USB connection, tap
OFF
Airplane mode
Wi-Fi
Change Wi-Fi settings.
ON
Turn Wi-Fi or Bluetooth
power ON or OFF
ON
Bluetooth
Menu
>
System settings
>
Storage > Menu
.
>
USB computer connection
.
Tethering & Mobile Hotspot
Data usage
Change Bluetooth settings.
Automatic connections: When Bluetooth® or Wi-Fi
power is ON , your smartphone automatically
reconnects to available devices or networks it has
used before.
More...
Change connection
& sharing settings.
DEVICE
Sound
Show available storage on
your smartphone & microSD
memory card (optional).
Display
Storage
52
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Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
Bluetooth® wireless
Turn Bluetooth power on/off
Find it: Tap Menu
>
System settings, then tap the
Manage devices
Bluetooth switch to turn it ON
To manually reconnect your smartphone with a paired
device, tap the device name in the AVAILABLE DEVICES
list.
Tip: To extend battery life or stop connections, turn the
Bluetooth switch OFF when you’re not using it.
Connect devices
To manually disconnect your smartphone from a paired
device, tap the device name in the devices list, then
The first time you connect a Bluetooth device, follow
tap OK
To remove a paired device, tap
name in the PAIRED DEVICES list, then tap Unpair
To change the name your smartphone shows to other
Bluetooth devices, tap Menu System settings
Bluetooth, turn Bluetooth power on, then tap Menu
Rename phone. Enter a name and tap Rename
.
these steps:
next to the device
1 Make sure the device you are pairing with is in
discoverable mode.
.
Note: Refer to the guide that came with the Bluetooth
device for details.
>
>
>
2 Tap Menu
3 Make sure the switch at the top is
SEARCH FOR DEVICES
>
System settings
>
Bluetooth.
.
ON
, then tap
.
Let devices find your smartphone
To let a Bluetooth device discover your smartphone:
4 Tap a found device to connect it (if necessary, tap Pair
or enter a passkey like 0000).
1 Tap Menu System settings Bluetooth
>
>
.
Tip: Tap
When the device connects, the Bluetooth status
indicator turns blue
next to a device to rename it.
2 Tap your smartphone’s name to make it visible to all
devices for two minutes.
.
To automatically disconnect or reconnect a device
anytime, just turn it off or on.
Connect & transfer
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Transfer files
Connect to networks
Tip: If you have a monthly data allowance on your phone
network, you can save your allowance by using a Wi-Fi
connection for data.
•
Photos or videos: Open the photo or video, then
tap Bluetooth
People: Tap Apps
contacts, check what you want to share (you can
choose Unselect all), then tap OK Bluetooth
>
.
•
>
People > Menu
>
Share
To find networks in your range:
>
.
1 Tap Apps Menu
>
System settings
>
Wi-Fi.
Tip: To show your smartphone’s MAC address and
Wi-Fi Networks
Wi-Fi settings, tap Menu
>
Advanced
.
Wi-Fi enhanced connectivity
Conserve your monthly data allowance by switching from
the Verizon network to a Wi-Fi network for your Internet
connections.
ON
2 Make sure the switch at the top is
SCAN
3 Tap a found network to connect it (if necessary,
, then tap
.
enter Network SSID Security, and Wireless password,
,
When you use the browser or other Internet apps, your
smartphone scans for Wi-Fi networks (even when Wi-Fi
is turned off) and prompts you to switch to a Wi-Fi
network. If you have a usage-based data plan, you can
conserve your monthly data allowance by using a Wi-Fi
connection.
and tap Connect).
When your smartphone connects, the Wi-Fi status
indicator appears in the status bar.
Note: If you see a question mark in the Wi-Fi status
indicator , drag down the status bar, tap the
network, and enter the network’s password.
Turn Wi-Fi power on/off
Tip: When Wi-Fi power is on, your smartphone
automatically reconnects to available networks it has
used before.
Find it: Tap Menu
>
System settings, then tap the
Wi-Fi switch to turn it ON
.
Note: To extend battery life, turn the Wi-Fi switch OFF
when you’re not using it.
54
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•
Channel: If you notice interference after your
hotspot has been active for a while, try different
channels.
Manage networks
To remove a network, tap it in the list, then tap Forget
.
To manage your networks, tap Menu
settings Wi-Fi, turn Wi-Fi power on, then tap Menu
Manage Networks
>
System
2 Tap Save when the settings are complete.
>
>
.
When Mobile Hotspot is active, other Wi-Fi enabled
devices can connect by entering your hotspot’s SSID
selecting a Security type, and entering the correct
,
Wi-Fi hotspot
Your can make your smartphone a Wi-Fi hotspot to
provide portable, convenient internet access to other
Wi-Fi enabled devices.
Wireless password
.
Wi-Fi modes
For those who like to get a bit more technical, your
smartphone supports the following Wi-Fi modes:
802.11a, b, g, n.
Note: Keep it secure. To protect your smartphone and
hotspot from unauthorized access, it is strongly
recommended that you set up hotspot Security (WPA2 is
the most secure), including password.
MotoCast
Find it: Tap Menu
>
System settings
>
.
Tethering &
Stream or download music, pictures, videos, and
Mobile Hotspot and check Mobile Hotspot
documents from your computer to your smartphone.
MotoCast lets you pull content from your home or work
computers at blazing fast 4G LTE speeds, providing
secure, nearly instant remote access to your files.
1 Your smartphone turns off Wi-Fi power and uses the
mobile network for internet access. Tap Mobile Hotspot
Settings
>
Configure Mobile Hotspot to set up security:
•
•
SSID: Enter a unique name for your hotspot.
•
Smartphone setup: Tap Menu
>
System settings
Security: Select the type of security you want:
Open or WPA2. For WPA2, enter a unique password
that others will need to access your Wi-Fi hotspot.
>
Add account MotoCast ID, and follow the
>
prompts to create a MotoCast account on your
smartphone.
Note: WPA2 is recommended by IEEE.
•
Computer setup: Connect your smartphone to the
computer with a USB cable (see “USB cables” on
page 56). Follow the on-screen instructions to install
Connect & transfer
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MotoCast on your computer, then log in to choose
folders to share.
Memory card & file management
Your photos, videos, and other files are automatically
stored in your smartphone’s internal memory.
To use your smartphone to access shared computer files:
Find it: Tap Apps
>
MotoCast
Optional microSD memory cards
can help store more files. To
install a microSD card in your
smartphone, see “Assemble &
charge battery” on page 3.
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
micro SIM
microSD
Tip: To move media from
internal memory to a microSD card, see “USB
connection” on page 57.
USB cables
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” on page 72.
To load music, pictures, videos, documents, or other files
from your computer, connect your smartphone to your
computer with a USB cable. To change the type of USB
Manage files on your smartphone
Find it: Tap Apps
>
Files
>
Device storage or SD
card
connection, tap Menu
>
System settings
>
Storage
Tap a file or folder to open, then tap and hold a file to
Delete or Share
> Menu USB computer connection
>
.
.
•
For Microsoft® Windows® XP, Windows Vista, and
Windows 7: On your computer, choose Start, then
select Windows Explorer from your list of programs. In
Windows Explorer, your smartphone will appear as a
connected drive (mass storage device) where you can
drag and drop files, or it will appear as an MTP or PTP
device that lets you use Windows Media Player to
transfer files. For more instructions or driver files, visit
Remove or erase a memory card
Note: Do not remove a microSD memory card while your
smartphone is using it or writing files on it.
Before you remove a microSD card you need to unmount
it. Tap Menu
Unmount SD card
To erase a microSD card, tap Menu
Storage Erase SD card
Warning: All data on the microSD card will be deleted.
>
System settings
>
Storage
>
.
>
System settings
•
For Apple™ Macintosh™: Use Android File Transfer,
>
>
.
56
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USB connection
You can connect your smartphone to a computer with a
USB cable.
Share your data connection
Your computer can access the internet through your
smartphone’s mobile network—you just need a USB
cable.
Note: The first time you use a USB connection, your
computer may indicate that drivers are being installed.
Follow any prompts you see to complete the installation.
This may take a few minutes.
Tip: To share a Wi-Fi connection, see “Wi-Fi hotspot” on
page 55.
1 Connect your smartphone to your computer using a
USB cable.
1 With the home screen showing, connect a Motorola
micro USB data cable from your smartphone’s micro
USB port to a USB port on your computer. Your
Note: If your computer is running something older
than Microsoft® Windows® 7 or Apple™ Macintosh™
OSX, it might require special configuration.
smartphone should show
in the status bar.
Note: Make sure to connect the smartphone to a high
power USB port. Typically, these are located directly on
your computer. To change the type of USB connection
2 On your smartphone, tap Menu
>
System settings,
OFF
then make sure the Wi-Fi switch is set to
.
3 In Settings, tap Tethering & Mobile Hotspot, then check
USB tethering to start the connection.
if necessary, tap Menu
>
System settings
USB computer connection
>
>
Storage > Menu
Mass Storage
>
.
To stop the connection, uncheck USB tethering, then
disconnect your smartphone from your computer.
2 Your smartphone and microSD memory card appear as
two separate removable disks on your computer.
Data use
Drag and drop files between your computer and the
smartphone or microSD card folders. When you’re
done, use “Safely Remove Hardware” before
disconnecting the USB cable.
You can track the amount of data uploaded and
downloaded by your smartphone, and set a limit on your
monthly data use to avoid additional charges.
Note: Usage information is provided to help you manage
your smartphone. This may not match the amounts
charged by your service provider, as they’re not
measured in the same way.
Note: You can’t use files on the microSD card while your
smartphone is connected to the computer.
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Find it: Tap Menu
>
System settings
>
Data usage
•
•
Data use warning: Check Alert me about data usage,
then drag the right side of the orange bar up or down
to set when your smartphone warns you about data
use.
Data usage
Turn on/off
mobile data usage.
Mobile data
ON
Restrict app background data: Below the graph,
apps are listed from highest to lowest data use. Some
apps transfer data in the background when you're not
viewing them—to stop an app from doing this, tap it
Set mobile data limit
Alert me about data usage
Activate a data limit.
Activate a data warning alert.
Sep 27
-
Oct 26
Data usage cycle
and then check Restrict background data
.
5.0
GB
limit
Drag bars to change your
warning (orange) or limit (red).
Tip: Apps that use a lot of data might also use a lot of
battery power.
3.0
GB
warning
•
Restrict all background data: After you set a data use
limit, you can also turn off background data use. Just
Oct 19
-
26: about 38.65MB used, as measured
Drag white bars to see data
use for this date range.
tap Menu
>
Restrict background data.
by your phone. Your carrier’s data usage
accounting may differ.
Email
14.46MB
Touch an app to show or
restrict background data.
Your cloud
One account with access to everything,
everywhere—smartphone, tablet, computer.
•
•
Mobile & Wi-Fi usage: The main graph shows data
use on your mobile network. To show a tab for data
Sync your Google™ account
use over a Wi-Fi connection, tap Menu
Wi-Fi usage
>
Show
When you log in to the same Google account, all devices
can get to all the same apps, movies, books, and music
from “Google Play™” on page 11—plus you share the
same Google Drive™, Gmail™, Google Calendar™, and
other Google services. To add a Google account to your
.
Data use limit: Check Set mobile data limit, then drag
the right side of the red bar up or down to set the level
when you want mobile data turned off. Your
smartphone will notify you when you reach the limit
(and many of your smartphone’s features will stop
working).
smartphone, tap Menu
account Google
>
System settings
>
Add
>
.
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•
•
Create: To create a new doc, tap Menu
>
New.
Google Drive™
Google Drive is everywhere you are—on the web, in your
home, at the office, and on the go. Your files are
protected in your Google account.
Download or share: Tap next to a file to share it,
make it available offline, and more. Tap Offline to show
offline documents on your smartphone.
If you don’t have
Tap Apps
Google Drive.
Drive, you can download it for free.
•
•
•
Upload from your smartphone: Tap Menu
>
Play Store, tap
and search on
>
New...
>
Upload to choose a song, file, picture, or
other file to upload.
Find it: Apps
>
Drive
Upload from your computer: On your computer, log
and documents.
My Drive
Refresh a file list: Tap Menu
>
Refresh in a file list
to show changes from other users or your computer.
Shared with me
Starred
Back
Smartphone & tablet
My Drive
Share, send,
rename,
download
Your Android™ smartphone and tablet can work together,
to help you get the most out of both:
Recent
offline, & more.
•
Your cloud: Access to all your stuff on both devices.
Offline
See “Your cloud” on page 58.
Search
•
Transfer media and files: Upload files to your “Google
Drive™” on page 59 from any Android device on your
Google account, or you can copy files to your
smartphone’s memory card and transfer it to other
devices with “Memory card & file management” on
page 56.
Directions
Local
Layers
Menu
Connect & transfer
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•
•
Smartphone hotspot: If you have a Wi-Fi tablet, turn
your smartphone into a Wi-Fi hotspot to let your tablet
access the internet anywhere—see “Wi-Fi hotspot” on
page 55.
Virtual Private Networks (VPN)
A VPN lets you access files on a secured network (like an
office network with a firewall). Contact the network
administrator to ask for VPN settings, and any additional
apps or other requirements.
Bluetooth® accessories: If you have a Bluetooth
keyboard or other accessories to use with your tablet,
remember you can use them with your smartphone
page 53.
To enter VPN settings, tap Menu
>
System settings
>
More... VPN. Choose the type of VPN and enter
>
stored in the VPN list so that you can select it whenever
you need to connect.
DLNA™ media devices
Use DLNA Certified computers,
TVs, and other devices to show
the videos and pictures stored on
your smartphone.
Mobile network
You should not need to change any network settings.
Contact Verizon Wireless for help.
Tap Menu
>
System settings
>
More...
>
Mobile
1 Make sure your smartphone is connected to a Wi-Fi
networks to show network settings options.
network that has another DLNA Certified device.
2 Tap Apps
video you want to show.
3 Tap at the top of the screen.
>
Gallery, then open the picture or
Your smartphone searches for DLNA devices on your
network.
4 Choose a device to connect.
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Airplane mode
Protect
Quick start: Protect
Use airplane mode to turn all your wireless connections
off—useful when flying. Press and hold the Power key
>
Airplane mode.
Make sure your information is protected, in case your
smartphone is lost or stolen.
Note: When you select airplane mode, all wireless
services are disabled. You can then turn Wi-Fi and/or
Bluetooth® power back on, if permitted by your airline.
Other wireless voice and data services (such as calls and
text messages) remain off in airplane mode. Emergency
calls to your region’s emergency number can still be
made.
Find it: Tap Menu
>
System settings
>
Security &
Screen Lock
The easiest way to protect your smartphone is to use
Screen lock. You can choose facial recognition, a pattern,
or a PIN to unlock your smartphone.
Change your screen lock to
Security & Screen Lock
use a slide, facial recognition,
a pattern, PIN, password, or
no lock.
SCREEN SECURITY
Screen lock
Slide
Owner info
Your info can show on
the lock screen.
Allow Bluetooth bypass
Allow Voice Commands to be launched
via Bluetooth Multi-function button
while device is locked
ENCRYPTION
Data encryption
Encrypt the data stored on
your smartphone or microSD
memory card.
Protect the data on your phone or memory card
SIM CARD LOCK
Set up SIM card lock
PASSWORDS
See the passwords you enter.
Make passwords visible
Protect
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•
•
PIN: Enter four to sixteen digits to unlock.
Tips & tricks
•
Face unlock: Unlock your smartphone by looking at it!
Tap Menu System settings Security & Screen
Lock Screen lock Face Unlock and follow the
prompts.
Password: enter four to sixteen letters, digits, or
symbols to unlock.
>
>
>
>
To change when your touchscreen goes to sleep, see
“Power key” on page 16.
•
Forgotten pattern, PIN, or password: If you forget
your pattern, PIN, or password, you can enter your
Google™ account email and password to unlock the
smartphone (see “Can’t unlock?” on page 62.
Note: You can make emergency calls on a locked
smartphone (see “Emergency calls” on page 26). A
locked smartphone still rings, but you need to unlock it
to answer.
Screen lock
Can’t unlock?
Face unlock: If your smartphone doesn’t recognize your
face, you’ll be prompted to enter your backup pattern or
PIN code to unlock it.
To keep your smartphone secure, you can make the
touchscreen lock when it goes to sleep.
Find it: Tap Menu
Screen Lock Screen lock, then select the lock type:
None: Turn off the screen lock.
Default: Tap and flick to
>
System settings
>
Security &
>
Pattern, PIN, or password: If you forget your pattern,
PIN, or password, you can enter your Google™ account
email and password to unlock the smartphone.
•
•
•
Unlock
.
If you don’t have a Google account on your smartphone,
contact Verizon Wireless to have your device factory
reset.
Face Unlock: Look at your smartphone to unlock it.
Follow the prompts to capture your face and enter a
PIN or password (for backup or to change the lock
setting). When the screen is dark, press the
Power key, then frame your face in the square at the
bottom to unlock.
Warning: A factory reset will delete all data on your
smartphone.
Note: This feature is less secure than a pattern, PIN, or
password.
•
Pattern: Draw a pattern to unlock.
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To encrypt your smartphone and require a PIN or
password whenever you turn on your smartphone:
SIM lock
Note: Your smartphone’s four-digit SIM PIN code is
originally set to 1111. You should change this code to
keep your smartphone secure.
Find it: Tap Menu
>
System settings
>
Security &
Screen Lock Data encryption
>
Caution: If you enter an incorrect SIM PIN code three
times, your smartphone locks your SIM card and asks for
your PIN unlock code. Contact Verizon Wireless for your
PIN unlock code.
Backup & restore
Your Google™ account data is backed up online. So, if
you reset or replace your smartphone, just log into your
Google account to restore the contacts, events, and
other details you synced with the account. To choose
To set a SIM card PIN that you must enter when you turn
on your smartphone:
what syncs with the account, tap Menu
>
System
Find it: Tap Menu
Screen Lock Set up SIM card lock
To set your SIM PIN, enter a 4-digit code. To change your
code, choose Change SIM PIN
>
System settings
>
Security &
settings Google, tap your Google account, and check
>
>
>
Lock SIM card
things to sync. Please note that text messages, call logs,
and items stored on your smartphone will not be
restored. To restore your Google Play™ Store apps, see
“Take Care of your apps” on page 12.
.
Encrypt your smartphone
Reset
Caution: If you forget your encryption code, you cannot
recover the data stored on your smartphone or memory
card. Encrypting your files can take an hour or more.
Leave your smartphone plugged in, and be careful not to
interrupt the process.
To reset your smartphone to factory settings and erase all
the data on your smartphone, tap Menu
settings Privacy Factory Data Reset
>
System
>
>
>
Reset Phone
.
Warning: All downloaded apps and user data on your
smartphone will be deleted. Data on your micro SIM card
and microSD memory card will not be deleted.
Encryption protects the accounts, settings, apps, and
files on your smartphone, so that people cannot access
them if your smartphone is stolen.
Protect
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Want more?
Troubleshooting
Get more!
Crash recovery
There’s more help, updates, and information right here:
In the unlikely event that your smartphone stops
responding to touches and key presses, try a forced
reboot—press and hold both the Power key and the
Volume Down key for about 10 seconds. If necessary,
hold the Power key to turn your smartphone back on.
•
Tutorials & Help: Get guided tutorials and help
topics—tap Apps Help and select a tab.
>
•
Updates: Get smartphone updates, PC software,
online help, guides, and more at
Service & repairs
•
Accessories: Find accessories for your smartphone at
If you have questions or need assistance, we’re here to
help.
•
•
Apps: Tap Apps
>
Play Store.
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at:
1-800-734-5870 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
News: Get the latest news, apps, tips & tricks, videos
and so much more—join us on:
Facebook® www.facebook.com/motorola
Google+™ www.google.com/+
Tips & tricks
•
Google™ help: In Google™ apps like Gmail™, Google
Play™ Store, and Google Maps, tap Menu Help
>
.
You can also view the Google help centers online at
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Important: Motorola recommends you always use Motorola-branded batteries and
chargers for quality assurance and safeguards. Motorola’s warranty does not cover
damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you
identify authentic Motorola batteries from non-original or counterfeit batteries (that may not
have adequate safety protection), Motorola provides holograms on its batteries. You should
confirm that any battery you purchase has a “Motorola Original” hologram.
If you see a message on your display such as Invalid Battery or Unable to Charge, take
the following steps:
Safety, Regulatory & Legal
Battery Use & Safety
Battery Use & Safety
The following battery use and safety information applies to all Motorola mobile devices. If
your mobile device uses a non-removable main battery (as stated in your product
information), details related to handling and replacing your battery should be
disregarded—the battery should only be replaced by a Motorola-approved service facility,
and any attempt to remove or replace your battery, unless performed by a service
•
•
•
•
Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;
If there is no hologram, the battery is not a Motorola battery;
If there is a hologram, replace the battery and try charging it again;
If the message remains, contact a Motorola authorized service center.
representative, may damage the product and void your warranty
.
Important: Handle and store batteries properly to avoid injury or damage. Most battery
safety issues arise from improper handling of batteries, and particularly from the continued
Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion,
use of damaged batteries.
DON’Ts
leakage, or other hazard.
Proper and safe battery disposal and recycling: Proper battery disposal is not only
important for safety, it benefits the environment. You can recycle your used batteries in many
retail or service provider locations. Additional information on proper disposal and recycling can
be found at www.motorola.com/recycling
•
•
•
•
•
•
Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the
form of your battery.
Don’t use tools, sharp objects, or excessive force to insert or remove the battery
as this can damage the battery.
Disposal: Promptly dispose of used batteries in accordance with local regulations.
032375o
Don’t let the mobile device or battery come in contact with liquids.* Liquids can get
into the mobile device’s circuits, leading to corrosion.
Contact your local recycling center or national recycling organizations for more
information on how to dispose of batteries.
Don’t allow the battery to touch metal objects. If metal objects, such as jewelry, stay
in prolonged contact with the battery contact points, the battery could become very hot.
Don’t place your mobile device or battery near a heat source.* High temperatures
can cause the battery to swell, leak, or malfunction.
Warning: Never dispose of batteries in a fire because they may explode.
Battery Charging
Battery Charging
Notes for charging your product’s battery:
Don’t dry a wet or damp battery with an appliance or heat source, such as a hair
dryer or microwave oven.
•
During charging, keep your battery and charger near room temperature for efficient battery
charging.
DOs
•
•
•
New batteries are not fully charged.
•
•
Do avoid leaving your mobile device in your car in high temperatures.*
New batteries or batteries stored for a long time may take more time to charge.
Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.
Do avoid dropping the mobile device or battery.* Dropping these items, especially on
a hard surface, can potentially cause damage.*
•
Do contact your service provider or Motorola if your mobile device or battery has
been damaged in any of the ways listed here.
* Note: Always make sure that any battery, connector and compartment covers are closed and
secure to avoid direct exposure of the battery to any of these conditions, even if your product
information states that your mobile device can resist damage from these conditions.
Troubleshooting
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If you or someone in your family has experienced seizures or blackouts, please consult with
your physician before using an application that produces flashing-light effects on your mobile
device.
Third Party Accessories
covers, cases, screen protectors and memory cards, may impact your mobile device’s
performance. In some circumstances, third party accessories can be dangerous and may void
your mobile device’s warranty. For a list of Motorola accessories, visit
Third Party Accessories
Use of third party accessories, including but not limited to batteries, chargers, headsets,
Caution About High Volume Usage
High Volume
Warning: Exposure to loud noise from any source for extended periods of time
may affect your hearing. The louder the volume sound level, the less time is
required before your hearing could be affected. To protect your hearing:
Driving Precautions
Driving Precautions
•
•
•
Limit the amount of time you use headsets or headphones at high volume.
Avoid turning up the volume to block out noisy surroundings.
Responsible and safe driving is your primary responsibility when behind the wheel of a vehicle.
Using a mobile device or accessory for a call or other application while driving may cause
distraction, and may be prohibited or restricted in certain areas—always obey the laws and
regulations on the use of these products.
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or
fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the
device through your headset or headphones and have your hearing checked.
For more information about hearing, see our website at
While driving, NEVER:
•
•
•
•
Type, read, enter or review texts, emails, or any other written data.
Surf the web.
http://direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in English only).
Input navigation information.
Perform any other functions that divert your attention from driving.
Repetitive Motion
While driving, ALWAYS:
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written
•
•
•
•
Keep your eyes on the road.
characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or
other parts of your body. If you continue to have discomfort during or after such use, stop use
and see a physician.
Use a handsfree device if available or required by law in your area.
Enter destination information into a navigation device before driving.
Use voice activated features (such as voice dial) and speaking features (such as audible
directions), if available.
Children
•
•
Obey all local laws and regulations for the use of mobile devices and accessories in the
vehicle.
End your call or other task if you cannot concentrate on driving.
Children
Keep your mobile device and its accessories away from small children. These
products are not toys and may be hazardous to small children. For example:
Remember to follow the “Smart Practices While Driving” at
www.motorola.com/callsmart (in English only).
•
•
•
A choking hazard may exist for small, detachable parts.
Improper use could result in loud sounds, possibly causing hearing injury.
Improperly handled batteries could overheat and cause a burn.
Seizures, Blackouts & Eyestrain
Supervise access for older children. Similar to a computer, if an older child does use your
Seizures, Blackouts & Eyestrain
mobile device, you may want to monitor their access to help prevent:
To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a
•
•
•
Exposure to inappropriate apps or content.
Improper use of apps or content.
Loss of data.
comfortable distance from your eyes, use in a well-lit area, and take frequent breaks.
Some people may be susceptible to seizures or blackouts (even if they have never had one
before) when exposed to flashing lights or light patterns, such as when playing video games,
or watching videos with flashing-light effects.
Discontinue use and consult a physician if any of the following symptoms occur: seizures,
blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation.
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Glass Parts
receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using
your mobile device until the glass is replaced by a qualified service center.
Symbol
Definition
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the product
Do not use tools.
Operational Warnings
For indoor use only.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Areas
Listening at full volume to music or voice through a headset
may damage your hearing.
Potentially explosive areas are often, but not always, posted and can include blasting areas,
fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or
storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or
metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries, unless it is a radio product type especially qualified for use in such areas and
certified as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In such
areas, sparks can occur and cause an explosion or fire.
Radio Frequency (RF) Energy
RF Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system handling
your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your country
concerning exposure of human beings to RF energy.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol
Definition
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy does
not exceed the guidelines set forth in the relevant standards, always follow these instructions
and precautions:
032374o
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
•
When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
•
If you wear the mobile device on your body, ensure that the device is positioned at least
2.5 cm (1 inch) away from the body, and if you use an accessory case or holder, ensure it is
free of any metal.
Your battery or mobile device may require recycling in
accordance with local laws. Contact your local regulatory
authorities for more information.
032375o
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some
circumstances, your mobile device may cause interference with other devices.
Do not dispose of your battery or mobile device with your
household waste. See “Recycling” for more information.
Safety, Regulatory & Legal
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During use, the actual SAR values for your device are usually well below the values stated.
This is because, for purposes of system efficiency and to minimize interference on the
network, the operating power of your mobile device is automatically decreased when full
power is not needed for the call. The lower the power output of the device, the lower its SAR
value.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so, such as
hospitals or health care facilities.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your
mobile device offers an airplane mode or similar feature, consult airline staff about using it
in flight.
If you are interested in further reducing your RF exposure then you can easily do so by limiting
your usage or simply using a hands-free kit to keep the device away from the head and body.
Medical Devices
Additional information can be found at www.motorola.com/rfhealth
.
If you have a medical device, including an implantable medical device such as a pacemaker or
defibrillator, consult your healthcare provider and the device manufacturer’s directions before
using this mobile device.
European Union Directives Conformance
Statement
Persons with implantable medical devices should observe the following precautions:
EU Conformance
•
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the implantable
medical device when the mobile device is turned ON.
DO NOT carry the mobile device in the breast pocket.
Use the ear opposite the implantable medical device to minimize the potential for
interference.
Turn OFF the mobile device immediately if you have any reason to suspect that interference
is taking place.
The following CE compliance information is applicable to Motorola mobile devices that carry
one of the following CE marks:
•
•
0168
•
0168
Specific Absorption Rate (FCC & IC)
SAR (FCC & IC)
Hereby, Motorola declares that this product is in compliance with:
YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS
•
•
The essential requirements and other relevant provisions of Directive 1999/5/EC
All other relevant EU Directives
FOR EXPOSURE TO RADIO WAVES.
For products that support Wi-Fi 802.11a (as defined in your product information): This device is
restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency
band.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits
for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal
Communications Commission (FCC) and Industry Canada (IC). These limits include a substantial
safety margin designed to assure the safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.
The following gives an example of a typical Product Approval Number:
Tests for SAR are conducted using standard operating positions with the device transmitting at
its highest certified power level in all tested frequency bands. The highest SAR values under
the FCC and IC guidelines for your device model are listed below:
Product
0168
Approval
Number
Head SAR
CDMA 1900, Wi-Fi, Bluetooth
CDMA 1900, Wi-Fi, Bluetooth
1.45 W/kg
0.71 W/kg
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE
Product Approval Number from your product’s label in the “Search” bar on the website.
Body-worn SAR
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FCC Notice to Users
on the product label.
Software Notices
FCC Notice
Software Notices
The following statement applies to all products that bear the FCC logo and/or FCC ID
Warning against unlocking the bootloader or altering a product's operating system
software: Motorola strongly recommends against altering a product's operating system,
which includes unlocking the bootloader, rooting a device or running any operating software
other than the approved versions issued by Motorola and its partners. Such alterations may
permanently damage your product, cause your product to be unsafe and/or cause your product
to malfunction. In such cases, neither the product nor any damage resulting therefrom will be
covered by warranty.
Important FCC information: You must not make or enable any changes to the product that
will impact its FCC grant of equipment authorization. The FCC grant is based on the product's
emission, modulation, and transmission characteristics, including: power levels, operating
frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM),
and intended method of using the product (e.g., how the product is held or used in proximity to
the body). A change to any of these factors will invalidate the FCC grant. It is illegal to operate
a transmitting product without a valid grant.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
Location Services
•
Consult the dealer or an experienced radio/TV technician for help.
Location
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. See 47
CFR Sec. 15.19(a)(3).
The following information is applicable to Motorola mobile devices that provide location based
functionality. Location sources can include GPS, AGPS and Wi-Fi.
Your mobile device can use Global Positioning System (GPS) signals for location-based
applications. GPS uses satellites controlled by the U.S. government that are subject to
changes implemented in accordance with the Department of Defense policy and the Federal
Radio Navigation Plan. These changes may affect the performance of location technology on
your mobile device.
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47 CFR
Sec. 15.21.
For products that support Wi-Fi 802.11a (as defined in product information): In the United
States, do not use your device outdoors while connected to an 802.11a Wi-Fi network. The FCC
prohibits such outdoor use since frequencies 5.15-5.25 GHz can cause interference with
Mobile Satellite Services (MSS). Public Wi-Fi access points in this range are optimized for
indoor use.
Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains
information from the cellular network to improve GPS performance. AGPS uses your wireless
service provider's network and therefore airtime, data charges, and/or additional charges may
apply in accordance with your service plan. Contact your wireless service provider for details.
Your mobile device can also use Wi-Fi signals to determine your approximate location, using
information from known and available Wi-Fi networks.
Industry Canada Notice to Users
Industry Canada Notice
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) This device may not cause interference and (2) This
device must accept any interference, including interference that may cause undesired
operation of the device. See RSS-GEN 7.1.3. This Class B digital apparatus complies with
Canadian ICES-003.
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Your Location
Privacy & Data Security
features of your mobile device may affect your privacy or data security, please follow these
recommendations to enhance protection of your information:
Privacy & Data Security
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a wireless
network transmit location-based information. Devices enabled with location technology also
transmit location-based information. Additionally, if you use applications that require
location-based information (e.g. driving directions), such applications transmit location-based
information. This location-based information may be shared with third parties, including your
wireless service provider, applications providers, Motorola, and other third parties providing
services.
Motorola understands that privacy and data security are important to everyone. Because some
•
•
•
Monitor access—Keep your mobile device with you and do not leave it where others
may have unmonitored access. Use your device’s security and lock features, where
available.
Keep software up to date—If Motorola or a software/application vendor releases a
patch or software fix for your mobile device that updates the device’s security, install it as
soon as possible.
Emergency Calls
Secure Personal Information—Your mobile device can store personal information in
various locations including your SIM card, memory card, and phone memory. Be sure to
remove or clear all personal information before you recycle, return, or give away your
device. You can also backup your personal data to transfer to a new device.
Note: For information on how to backup or wipe data from your mobile device, go to
When you make an emergency call, the cellular network may activate the AGPS technology in
your mobile device to tell the emergency responders your approximate location.
AGPS has limitations and might not work in your area. Therefore:
•
•
Always tell the emergency responder your location to the best of your ability; and
Remain on the phone for as long as the emergency responder instructs you.
•
•
Online accounts—Some mobile devices provide a Motorola online account (such as
MOTOBLUR). Go to your account for information on how to manage the account, and how
to use security features such as remote wipe and device location (where available).
Applications and updates—Choose your apps and updates carefully, and install from
trusted sources only. Some apps can impact your phone’s performance and/or have access
to private information including account details, call data, location details and network
resources.
Wireless—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi
networks. Also, when using your device as a hotspot (where available) use network
security. These precautions will help prevent unauthorized access to your device.
Location-based information—Mobile devices enabled with location based
technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See
“Location Services” for more details.
Navigation
features.
When using navigation features, note that mapping information, directions and other
navigational data may contain inaccurate or incomplete data. In some countries, complete
information may not be available. Therefore, you should visually confirm that the navigational
instructions are consistent with what you see. All drivers should pay attention to road
conditions, closures, traffic, and all other factors that may impact driving. Always obey posted
road signs.
Navigation
The following information is applicable to Motorola mobile devices that provide navigation
•
•
•
Other information your device may transmit—Your device may also transmit testing
and other diagnostic (including location-based) information, and other non-personal
information to Motorola or other third-party servers. This information is used to help
improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may impact your
your service provider.
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Use & Care
Recycling
Use & Care
Recycling
To care for your Motorola mobile device, please observe the following:
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as chargers,
headsets, or batteries) with your household waste, or in a fire. These items should
be disposed of in accordance with the national collection and recycling schemes
operated by your local or regional authority. Alternatively, you may return unwanted
mobile devices and electrical accessories to any Motorola Approved Service Center
in your region. Details of Motorola approved national recycling schemes, and further
information on Motorola recycling activities can be found at:
liquids
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or
other liquids.
drying
Don’t try to dry your mobile device using a microwave oven, conventional oven,
or dryer, as this may damage the mobile device.
Packaging & Product Guides
extreme heat or cold
Product packaging and product guides should only be disposed of in accordance with national
collection and recycling requirements. Please contact your regional authorities for more
details.
Don’t store or use your mobile device in temperatures below -10°C (14°F) or
above 60°C (140°F). Don’t recharge your mobile device in temperatures below
0°C (32°F) or above 45°C (113°F).
California Perchlorate Label
dust and dirt
Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed circuit board
Don’t expose your mobile device to dust, dirt, sand, food, or other inappropriate
materials.
that may contain very small amounts of perchlorate. In such cases, California law requires the
following label:
Perchlorate Material – special handling may apply when the battery is recycled or disposed of.
There is no special handling required by consumers.
cleaning
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other
cleaning solutions.
Hearing Aid Compatibility with Mobile
Phones
shock and vibration
Don’t drop your mobile device.
Hearing Aid Compatibility
Some Motorola phones are measured for compatibility with hearing aids. If the box for your
particular model has “Rated for Hearing Aids” printed on it, the following explanation applies.
When some mobile phones are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are
more immune than others to this interference noise, and phones also vary in the amount of
interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to
assist hearing device users in finding phones that may be compatible with their hearing
devices. Not all phones have been rated. Phones that are rated have the rating on their box or
protection
To help protect your mobile device, always make sure that any battery, connector
and compartment covers are closed and secure.
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a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating for this
mobile phone, use only the original equipment battery model.
Content Copyright
Copyright Laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If you are uncertain about your right to
copy any material, please contact your legal advisor.
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the
This phone has been tested and rated for use with hearing aids for some of the wireless
technologies that it uses. However, there may be some newer wireless technologies used in
this phone that have not been tested yet for use with hearing aids. It is important to try the
different features of this phone thoroughly and in different locations, using your hearing aid or
cochlear implant, to determine if you hear any interfering noise. Contact your service provider
or Motorola for information on hearing aid compatibility. If you have questions about return or
exchange policies, contact your service provider or phone retailer.
Open Source Software Information
OSS Information
For instructions on how to obtain a copy of any source code being made publicly available by
The ratings are not guarantees. Results will vary depending on the user’s hearing device and
hearing loss. If your hearing device happens to be vulnerable to interference, you may not be
able to use a rated phone successfully. Trying out the phone with your hearing device is the
best way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than phones that are not labeled. M4 is the better/higher of
the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is
the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing
device manufacturer or hearing health professional may help you find results for your hearing
device. The more immune your hearing aid is, the less likely you are to experience interference
noise from mobile phones.
Motorola related to software used in this Motorola mobile device, you may send your request
in writing to the address below. Please make sure that the request includes the model number
and the software version number.
MOTOROLA MOBILITY LLC
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
USA
information regarding Motorola's use of open source.
portal for interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and required copyright
notices for open source packages used in this Motorola mobile device, please go to
Apps > Settings
>
About phone
>
Legal information Open source licenses.
>
Software Copyright
Software Copyright
In addition, this Motorola device may include self-contained applications that present
supplemental notices for open source packages used in those applications.
Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed
by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third-party software provider, except for the normal,
non-exclusive, royalty-free license to use that arises by operation of law in the sale of a
product.
Export Law Assurances
Export Law
This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and
International Trade.
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5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)
a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) your
address and telephone number. In the event the Product is not covered by the Motorola
Limited Warranty, Motorola will inform the consumer of the availability, price and other
conditions applicable to the repair of the Product.
Product Registration
Registration
Online Product Registration:
www.motorola.com/us/productregistration (in English only)
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required for
warranty coverage.
To obtain service or other information, please access and review the online
Customer Support section of Motorola's consumer website at
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola product you will need to provide a copy of your dated sales receipt to confirm
warranty status.
.
Motorola Mobility LLC Limited Global
Warranty Mobile Phones
Thank you for choosing a Motorola product.
Global Warranty
Service & Repairs
Note: This Limited Warranty is not applicable in Quebec, Canada.
Service & Repairs
If you have questions or need assistance, we're here to help.
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR
REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR
COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY
ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER
PROTECTION LAWS AND REGULATIONS.
(Canada), where you can select from a number of customer care options. You can also contact
the Motorola Customer Support Center at 1-800-734-5870 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
How to Obtain Service or Other Information
1. Please access and review the online Customer Support section of Motorola's consumer
website prior to requesting warranty service.
Who is Covered?
This Limited Warranty extends only to the first consumer purchaser of the Product, and is not
transferable.
2. If the Product is still not functioning properly after making use of this resource, please
contact the Warrantor listed at the Motorola website or the contact information for the
corresponding location.
What Does this Limited Warranty Cover?
Motorola Mobility LLC or its subsidiaries' warranty obligations are limited to the terms and
conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility LLC
or its subsidiaries (”Motorola”) warrant this Mobile Phone, and any in-box accessories which
accompany such Mobile Phone (”Product”) against defects in materials and workmanship,
under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by
the original end-user purchaser, or the period of time required by the laws of the country where
the Product is purchased, whichever is longer (”Warranty Period”).
3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help
determine whether your Product requires service. You may be required to download, or
otherwise obtain and accept software updates from Motorola or a Motorola Authorized
Repair Center. You are responsible for any applicable carrier service fees incurred while
obtaining the required downloads. Complying with the warranty process, repair instructions
and accepting such software updates is required in order to receive additional warranty
support.
Repairs made under this Limited Warranty are covered for the balance of the original Warranty
Period, or 90 days from the date of service, whichever is longer. Any upgrade to the original
product will be covered only for the duration of the original Warranty Period.
This Limited Warranty is only available in the country where the Product was purchased.
Motorola may provide service outside the country of purchase, to the extent that it is possible
and under the terms and conditions of the country of purchase.
4. If the software update does not fix the problem, you will receive instructions on how to ship
the Product to a Motorola Authorized Repair Center or other entity.
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This Limited Warranty applies only to new Products which are a) manufactured by or for
Motorola as identified by the “Motorola” trademark, trade name, or logo legally affixed to
them; b) purchased by consumers from an authorized reseller or distributor of Motorola
Products; and c) accompanied by this written Limited Warranty.
liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or
similar substances (except for Products sold as resistant to such substances, but only to the
extent the damage was not caused by incorrectly securing the phone's protective elements or
subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of the
Products for commercial rental purposes; or (iv) external causes or acts which are not the fault
of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of God,
are excluded from coverage.
(e) Unauthorized Service or Modification. Defects or damage resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any way, including
but not limited to tampering with or altering the software, by someone other than Motorola, or
its authorized service centers, are excluded from coverage. Notwithstanding the foregoing,
any Product which has had its bootloader unlocked, or whose operating system has been
altered, including any failed attempts to unlock the bootloader or alter such operating system,
is not covered by this warranty, regardless of whether such modifications are authorized,
approved, or otherwise sanctioned by Motorola.
What Will Motorola Do?
If a covered defect or damage arises and a valid warranty claim is received within the
applicable Warranty Period, Motorola, at its sole option, unless otherwise required by
applicable law, will either (1) repair, at no charge, the defect or damage using new, used or
reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the
Product with a replacement Product that is new or which has been reconditioned/refurbished
or otherwise remanufactured from new or used parts and is functionally equivalent to the
original Product; or (3) refund the purchase price of any Products covered by the terms and
conditions of this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as part of the warranty
process, shall become the property of Motorola, and may not be returned. When a
replacement or refund is given, the Product for which the replacement or refund is provided
must be returned to Motorola and shall become the property of Motorola.
(f) A product or part that has been modified in any manner without the written
permission of Motorola. Products that have been altered in any manner so as to prevent
Motorola from determining whether such Products are covered under the terms of this Limited
Warranty are excluded from coverage. The forgoing shall include but not be limited to (i) serial
numbers, date tags or other manufacturer coding that has been removed, altered or
obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other evidence
of tampering. Do not open the Product or attempt to repair the Product yourself; such conduct
may cause damage that is not covered by this warranty.
Exclusions (Products and Accessories)
This warranty does not apply to:
(a) Consumable parts, such as batteries or protective coatings designed to diminish over
time unless failure has occurred due to a defect in materials or workmanship. As with all
batteries, the maximum capacity of the battery will decrease with time and use; this is not a
defect. Only defective batteries and batteries that leak are covered by this warranty.
(b) Cosmetic damage, including but not limited to scratches, dents, cracks or other cosmetic
damage.
(g) Normal wear and tear or otherwise due to the normal aging of the Product.
(h) Defects, damages, or the failure of the Product due to any communication service
or network you subscribe to or use with the Products.
(i) All software, including operating system software, third-party software,
applications, and all other software of any kind. Software distributed by Motorola is
provided “AS-IS” and “AS AVAILABLE,” “WITH ALL FAULTS” and without a warranty of any
kind. The Limited Warranty does not apply to any non-Motorola product or any software, even
if packaged or sold with the Motorola hardware, unless otherwise required by applicable local
law.
(c) Damage caused by use with non-Motorola products. Defects or damage that result
from the use of non-Motorola branded or certified Products, accessories or other peripheral
equipment, including without limitation housings, parts, or software, are excluded from
coverage.
(d) Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or
other external causes; including but not limited to: (i) improper usage or operation (e.g.
operating the Product outside their permitted or intended uses as defined by Motorola,
including but not limited to as set forth by Motorola in the Products' User Manual, Quick Start
Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the
Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing
clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with
(j) Products that have been refurbished, reconditioned, or remanufactured, except for
Products repaired or replaced pursuant to the terms of this Limited Warranty.
If damage is outside the scope of warranty coverage, repair services may be available, but all
costs associated with such out of warranty repair will be your responsibility.
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OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR
INABILITY TO USE THE PRODUCTS.
What Other Limitations are There?
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE
REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES
AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. NO
ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER
OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF,
SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, INCREASE THE SCOPE, OR
OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS
ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN OR LATENT
DEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT LAWFULLY BE
DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL
BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED WARRANTY
CONTAINED HEREIN AND THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS
DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE THE EXCLUSIVE
REMEDY OF THE CONSUMER.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT
THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS LIMITED
WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY
HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE
UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY INFORMATION,
DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT DEFECTS IN THE
PRODUCTS OR SOFTWARE WILL BE CORRECTED.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE
LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING
NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION;
LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE
TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR APPLICATIONS
(INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING, PROGRAMMING, OR
REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ON OR
USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAIN THE
•
•
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON
THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF
DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM
STATE OR JURISDICTION.
•
DATA BACKUP: ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,
INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES,
MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE
REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA, SOFTWARE
OR OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER YOUR
PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL, PROPRIETARY OR
PERSONAL INFORMATION AND DISABLE ANY SECURITY PASSWORDS. YOU WILL BE
RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER
APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE
CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES,
CONTENT, APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR
WARRANTY SERVICE. YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE
RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY
PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY INSTALL
OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE THAT MAY
PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE OPERATING
SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THE PRODUCT MAY
NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF THE OPERATING
SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED SERVICE CENTERS ARE
NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE, SUCH INFORMATION, DATA,
SOFTWARE OR OTHER APPLICATIONS.
•
•
CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE PRODUCTS); OR
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•
•
WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A PRODUCT'S
OPERATING SYSTEM SOFTWARE: MOTOROLA STRONGLY RECOMMENDS AGAINST
ALTERING A PRODUCT'S OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE
BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY OPERATING SOFTWARE OTHER
THAN THE APPROVED VERSIONS ISSUED BY MOTOROLA AND ITS PARTNERS. SUCH
ALTERATIONS MAY PERMANENTLY DAMAGE YOUR PRODUCT, CAUSE YOUR PRODUCT
TO BE UNSAFE AND/OR CAUSE YOUR PRODUCT TO MALFUNCTION. IN SUCH CASES,
NEITHER THE PRODUCT NOR ANY DAMAGE RESULTING THEREFROM WILL BE COVERED
BY THIS WARRANTY.
IMPORTANT FCC INFORMATION: YOU MUST NOT MAKE OR ENABLE ANY CHANGES
TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION.
THE FCC GRANT IS BASED ON THE PRODUCT'S EMISSION, MODULATION, AND
TRANSMISSION CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING
FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES
(E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE PRODUCT (E.G., HOW THE
PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE
FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A
TRANSMITTING PRODUCT WITHOUT A VALID GRANT.
Copyright & Trademarks
Copyright & Trademarks
Motorola Mobility LLC
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
Note: Do not ship your product to the above address. If you need to return your product for
repairs, replacement, or warranty service, please contact the Motorola Customer Support
Center at:
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be available in
all areas; additional terms, conditions and/or charges may apply. Contact your service provider
for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Note: The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. Android, Google and other trademarks are owned by Google Inc. The
Android robot is reproduced or modified from work created and shared by Google and used
according to terms described in the Creative Commons 3.0 Attribution License. DROID is a
trademark of Lucasfilm Ltd. and its related companies. Used under license. All other product or
service names are the property of their respective owners.
© 2013 Motorola Mobility LLC. All rights reserved.
Caution: Motorola does not take responsibility for changes/modification to the transceiver.
Product ID: DROID RAZR and DROID RAZR MAXX (Model XT912)
Manual Number: 68017342001-A
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