Velodyne Acoustics Speaker VDR 10 User Manual

S
eries  
VDR-10  
VDR-12  
U S E R ’ S  
M A N U A L  
DSP-Controlled Subwoofers  
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Table of Contents  
Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1  
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
Rear Panel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
Rear Panel Connections - Detailed Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
Interconnect Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6  
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
Care of Your Subwoofer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
Protection Circuitry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
Troubleshooting and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12  
Velodyne Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
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Congr atulations!  
Congratulations on your purchase of a Velodyne VDR subwoofer system. This system  
represents the state-of-the-art in home audio reproduction and will provide you with years of  
listening pleasure when properly cared for. Read and follow this instruction manual to insure  
safe and proper system connection and operation.  
Caution!  
Please observe the following instructions to insure safe and proper system operation.  
Note: Do not leave unit in direct sunlight or use in high humidity environments!!!  
Warning!  
To prevent fire or shock hazard, do not expose this equipment to rain or moisture. To avoid  
electrical shock, do not open speaker enclosure or amp chassis cover. Please observe all  
warnings on the equipment itself. There are no user serviceable parts inside. Please refer all  
service questions to your authorized Velodyne dealer.  
Prior to Installation:  
Please unpack the system carefully. This unit is heavy. Use caution when lifting or moving to  
avoid injury. Please save the carton and all packaging materials for future use. Packing this  
unit in any other carton may result in severe damage when shipping. Record the serial number  
in the space provided on page 14 for future reference.  
Product Features  
• DSP-controlled  
• Remote control  
• 4 selectable presets for customized listening mode  
• Night-mode setting  
• Mute control  
• Built-in 200 watt (RMS) power amplifier  
• Adjustable (60 to 150 Hz) low-pass crossover with Subwoofer Direct setting  
• Speaker-level inputs and outputs  
• 80 or 100 Hz high-pass crossover  
• Line-level inputs and outputs  
• Signal sensing auto turn on/off with bypass option  
• Variable volume control  
• Selectable phase control (0, 90, 180, or 270 degrees)  
• Dual staggered low-pass crossover; 12 dB/octave initial, 24 dB/octave ultimate  
• Anti-clipping circuit  
• Over excursion protection  
• Slot loaded design  
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Placement  
The first step in installing your new VDR is to determine where it will be placed in the room.  
Unpack the system carefully and use the following guidelines in order to find the best  
room placement option.  
True subwoofers operate at extremely low frequencies which are primarily omni-directional.  
Keep in mind that frequency response and output level can be drastically influenced by  
placement, depending on the acoustic properties of the listening room. To obtain optimum  
output from your subwoofer, place it within a foot of a corner. This location will offer the greatest  
output levels and optimum low frequency extension. If at all possible, your subwoofer should be  
placed along a wall. The worst location for a subwoofer is typically far away from any walls and  
close to the center of your room. Avoid these locations when possible. When using a pair of  
Velodyne subwoofers in stereo, it is preferable to place each subwoofer near the satellite of the  
same channel.  
Depending on the size and type of furnishings in the room, perfect placement may not be  
possible. Finding the best location within your environment will likely require some  
experimentation. We suggest you experiment with the location during setup to find what sounds  
best to you when seated in your typical listening position.  
Regardless of where you install your Velodyne subwoofer, it must remain in an upright position  
(woofer facing forward). Using, shipping or storing the subwoofer in any other position for an  
extended period of time may result in damage to the unit not covered by warranty.  
Caution!  
This subwoofer has electronics built into the cabinet. Do not place the cabinet next to  
sources of heat such as furnace registers, radiators, etc. Do not place the unit near sources  
of excessive moisture, such as evaporative coolers, humidifiers, etc. The power cord should  
be routed in such a way that it will not be walked on, pinched or compressed in any way that  
could result in damaging the insulation or wire.  
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Ins tallation  
Your new subwoofer is equipped with speaker-level and line-level inputs. Use the LINE LEVEL  
jacks when connecting your subwoofer to a pre-amp, signal processor (such as LFE out),  
line-level crossover, or receiver with pre-amp level outputs. When using the line level jacks,  
some receivers may not provide enough signal to have the unit’s auto-on feature operate  
properly. Additionally, this lack of signal may also cause the subwoofer to produce less output  
than it is capable of.  
Figure 1. VDR Rear Panel Connections  
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Rear Panel Connections  
Figure 1 shows the connections on the rear panel of the VDR.  
Following are brief descriptions of the connections described in Figure 1. More detail on these  
connections can be found on the next page.  
(1) LOW-PASS CROSSOVER  
Use this knob to select the high-frequency range at which you wish to cut off the signal to  
the subwoofer. When the knob is turned all the way to the left (counter-clockwise), the  
Subwoofer Direct feature is invoked and the subwoofer plays all frequencies up to 200 Hz.  
(2) VOLUME Control  
This control allows you to balance the output from the subwoofer to the main speakers in  
your system. This control should be set to achieve similar volume level from between both  
the main speakers and subwoofer. When pressing volume up or down, the speed at which  
the power light blinks indicates subwoofer volume - the faster the blinking, the louder the unit  
plays. After the volume blinking stops, the unit will blink out the actual volume number. Slower  
blinks represent tens, and faster blinks represent ones. So, for example, if the volume were  
set at 34, after the rapid blinking stopped you would observe three slow blinks followed by  
four faster blinks, indicating a volume of 34.  
Note: Volume is also controllable by using the supplied remote, when defaults are restored.  
The default is 30 out of 100.  
(3) AUTO ON/OFF Switch  
Use this switch to select between auto-on (active) and constant on (inactive) operation.  
(4) LINE OUTPUT  
Connect these jacks to the LINE IN of the power amp or receiver input to use the VDR  
internal high pass crossover. See below for a more detailed explanation of this crossover.  
(5) LINE INPUT/LFE Input  
Connect these jacks to the LINE OUT preamp output, LFE output, or subwoofer output jacks  
of your receiver/processor. If using the LFE output from your receiver or processor, plug the  
single cable into the “L” – LFE input or, for more signal, use a “Y” connector (not included)  
and feed the signal into both “R” and “L” inputs.  
(6) HIGH PASS CROSSOVER Switch  
This switch selects the frequency for the high pass crossover. This crossover is functional  
on both line and speaker-level outputs. Smaller speakers with limited low frequency output  
may perform better using the higher 100 Hz setting that will reduce the low frequencies sent  
to them. Larger speakers with greater low frequency output may be able to handle the 80  
Hz setting without strain.  
(7) SPEAKER LEVEL INPUT Terminals  
Connect these input terminals to the speaker output terminals of your amplifier or receiver.  
If you use this method of connection, when you go to the receiver speaker set up menu, make  
sure you select the large speaker option  
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(8) SPEAKER LEVEL OUTPUT Terminals  
Sends a crossed-over speaker-level signal to the front speakers. See below for a more  
detailed explanation of this crossover.  
Rear Panel Connections - Detailed Explanations  
Your new subwoofer is equipped with both speaker-level and line-level inputs. Use the  
RCA/Phono type “INPUT” jacks when connecting your subwoofer to a pre-amp, signal  
processor, or line-level crossover. The “SPEAKER LEVEL INPUT” jacks connect directly to the  
speaker outputs of an integrated amplifier or receiver. Your amplifier section will notice no  
additional loading effects when you use these inputs because of their high impedance.  
Note:  
Do not use both the RCA/Phono “INPUT” connections and “SPEAKER LEVEL INPUT”  
connections simultaneously.  
Low-Pass Crossover  
Both sets of inputs sum the left and right channels together and the resulting signal is passed  
through an adjustable low-pass crossover before being amplified. The crossover control allows  
you to adjust the upper limit of the subwoofer’s frequency response from 60 to 150 Hz. The  
subwoofer’s response will begin rolling off above the frequency you set this control to.  
You should set the crossover frequency to obtain a smooth and seamless transition from the  
subwoofer to the main speakers in your system. If your main speakers are smaller units with  
limited low frequency output, you may wish to choose a higher frequency (such as 100-120 Hz)  
than you would with larger speakers which have greater low frequency output. With larger  
speakers, you might start with this control set lower, such as 80 Hz.  
Subwoofer Direct  
Subwoofer Direct is a setting on the low-pass crossover knob and will allow frequencies up to  
200 Hz into the subwoofer. See below for a more detailed explanation of this feature.  
Speaker Level Output/Line Level Output  
When connected in this fashion, your satellite speakers will be crossed over at 80 Hz. This  
removes the lower bass from your satellites, enabling them to do a better job reproducing high  
frequencies and giving your receiver’s amp more headroom (up to 50% more power).  
You may also connect your satellites directly to your receiver or amplifier along with the  
subwoofer if you wish to bypass this crossover.  
Caution!!!  
To avoid damage to your main amplifier, be sure to maintain correct polarity when making all  
connections. Red (positive) to red, and black (negative) to black. Be sure that all connections  
are tight, and that there are no loose strands or frayed wires.  
Power Switch  
The master power switch is located on the lower right half of the unit. This rocker style  
switch is the main on/off for the unit. This switch should be set to position 1 for on (up), 0 for  
off (down).  
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A Word About Your Receiver’s Crossover and the  
VDR Crossover  
Your Velodyne VDR subwoofer is designed to operate using the full range audio signal for input  
when using the built-in crossover (controlled by the dial on the back panel). Many home theater  
processors/receivers (Dolby Digital®, DTS®, THX®) have a “subwoofer out” jack that performs  
this same function and are designed to be used with a powered subwoofer.  
In these installations, you may want to bypass the crossover in either the processor or the  
Velodyne subwoofer. In some cases, you may want to use BOTH crossovers. To do this, you  
can use both your processor’s crossover and the one internal to the Velodyne sub. You should  
stagger the frequencies (i.e., 120 Hz subwoofer, 80 Hz processor) for best results.  
To bypass the subwoofer’s internal crossover when the unit is being fed a low pass signal from  
another crossover, simply locate the knob marked “LOW-PASS CROSSOVER” on the rear panel  
of the subwoofer and turn it counterclockwise to the “DIRECT” position. This will eliminate the  
internal crossover from the signal path.  
Note:  
When not using an external crossover, you should use the built-in crossover for optimal  
performance. When using a single RCA sub out from the processor, it does not matter which  
line level input (L/R) is used.  
Interconnect Cables  
When installing your new Velodyne subwoofer using the line-level connections, you should always  
use shielded phono cables. There are many decent cables available today, most any of which  
will work perfectly well. We do recommend that you keep the length of cable as short as  
possible to avoid any potential noise problems.  
When using speaker level connections, use a quality speaker cable that mates well with the  
connectors (at least 14-gauge). Be very careful to avoid any loose or frayed strands that could  
result in a short, causing a dangerous condition and possible damage to your unit. Cables of  
extremely large size are typically not required. Extremely large gauge wire may not properly fit  
in the binding posts, resulting in a poor connection and possible short circuits.  
Caution!  
This subwoofer has electronics built into the cabinet. Do not place the cabinet next to sources  
of heat such as furnace registers, radiators, etc. Do not place the unit near sources of  
excessive moisture, such as evaporative coolers, humidifiers, etc.The power cord should be  
routed in such a way that it will not be walked on, pinched, or compressed in any way that  
could result in damaging the insulation or wire.  
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Usage  
This section addresses usage of your VDR subwoofer.  
Remote Control  
The features of the VDR remote control are listed below.  
• POWER - This button forces your VDR unit into standby mode.  
The woofer will not play and the LED will turn off. The unit will  
remain in this mode until the POWER button is pressed again.  
To fully deactivate (i.e. power down) the unit, turn off the power  
switch on the back panel.  
• MUTE - This button mutes the subwoofer. The light on the  
subwoofer will blink slowly if the unit is muted. To unmute the  
subwoofer, press the MUTE button again.  
• PHASE - These buttons allow you to optimize the subwoofer  
performance for the location and your listening position. Select  
the switch position at which you hear the most bass. The light  
will blink according to the following schedule:  
Figure 2: VDR Remote.  
0 degrees  
1 blink  
90 degrees  
180 degrees  
270 degrees  
2 blinks  
3 blinks  
4 blinks  
• LIGHT - If you wish, you can deactivate the blue front panel light on your VDR unit. To do this,  
press the LIGHT button on your remote. The light will turn off. To reactivate the light, press  
the LIGHT button again.  
• NIGHT - Night mode limits the maximum output of the subwoofer for later night listening or  
to be more considerate of close neighbors. Press the night button to turn the night mode  
feature on or off. Night mode, when active, is indicated by the reduced intensity of the light.  
• VOLUME Control - This control allows you to balance the output from the subwoofer to the  
main speakers in your system. This control should be set to achieve similar volume level from  
between both the main speakers and subwoofer. When pressing volume up or down, the  
speed at which the power light blinks indicates subwoofer volume - the faster the blinking, the  
louder the unit plays. after the volume blinking stops. the unit will blink out the actual volume  
number. Slower blinks represent tens, and faster blinks represent ones. So, for example, if  
the volume were set at 34, after the rapid blinking stopped you would observe three slow  
blinks followed by four faster blinks, indicating a volume of 34.  
Note: The volume can also be adjusted via the buttons on the back panel of the subwoofer.  
These buttons have the same effect as pressing the up and down volume buttons on  
your remote. The unit comes preset from the factory with the volume set at 30% of  
maximum setting.  
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• PRESETS There are four listening presets, consisting of Movies, R&B – Rock,  
Jazz – Classical, and Games. The presets provide the following characteristics for  
bass reproduction:  
Movies:  
Maximum output and impact for explosions and other  
action adventure movie content.  
R&B – Rock:  
Provides the driving bass found in today’s rock music.  
Jazz – Classical: The tightest, cleanest, lowest distortion bass. The flattest frequency  
response of the four presets.  
Games:  
Maximum loudness available for the impact of video games.  
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The following table indicates musical style and which preset is recommended for it.  
MUSICAL STYLE  
SUGGESTED PRESET  
Action Adventure Movies  
Country – Rock  
Country – Soft  
Folk  
Movies  
R&B – Rock  
Jazz – Classical  
Jazz – Classical  
R&B – Rock  
Indie Music  
Pop  
R&B – Rock  
Rock  
R&B – Rock  
Alternative Rock  
Blues  
Jazz – Classical  
Jazz – Classical  
Jazz – Classical  
Jazz – Classical  
Jazz – Classical  
R&B – Rock  
Broadway and Vocalists  
Children’s Music  
Christian and Gospel  
Classic Rock  
Classical  
Jazz – Classical  
R&B – Rock  
Dance and DJ  
Hard Rock and Metal  
Latin Music  
R&B – Rock  
R&B – Rock  
Miscellaneous  
Movies – Non-Action Adventure  
New Age  
Jazz – Classical  
Jazz – Classical  
Jazz – Classical  
Jazz – Classical  
R&B – Rock  
Opera and Vocal  
R&B  
Rap and Hip-Hop  
Soundtracks  
R&B – Rock  
R&B – Rock or Jazz – Classical  
Games  
Video Games  
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Each preset has its own characteristics with respect to subsonic filter, volume differential and  
a single equalizer (EQ) in order to optimize the listening mode for the preset.  
The following table shows the settings for the various presets:  
Preset  
Subsonic  
Filter  
EQ  
Frequency  
EQ  
Level  
Volume  
Differential  
Frequency  
Movies  
25 Hz  
28 Hz  
15 Hz  
35 Hz  
55 Hz  
N/A  
+5 dB  
+1 dB  
N/A  
+5 dB  
+1 dB  
N/A  
R&B - Rock  
Jazz - Classical  
(Reference)  
Games  
34 Hz  
62  
+4 dB  
+4 dB  
Restore Defaults  
There is a feature that allows you to restore default settings for your VDR subwoofer. By  
pressing presets in EXACTLY the following order on the remote, the unit’s power light will blink  
indicating that you have restored defaults.  
1. Movies  
2. R&B - Rock  
3. Jazz - Classical  
4. Games  
5. Games  
6. Jazz - Classical  
7. R&B - Rock  
8. Movies  
When you press the presets in the above order, the power light will blink three times indicating  
that you have restored defaults. The unit’s volume is reset to level 30 out of 100. Be sure to  
check the status of the Auto On/Off function after restoring defaults.  
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Care of Your Subwoofer  
Your Velodyne subwoofer does not require any regular maintenance. Normal dusting or cleaning  
of the surface for appearance purposes is all that is required. We suggest you avoid any harsh  
detergents or chemicals when cleaning the cabinet. Abrasives, detergents, or cleaning  
solutions may damage the finish on the cabinet. We recommend using only a damp cloth to  
clean the cabinet.  
During normal conditions, your new subwoofer may be left on continuously without any  
problems. Using the Auto on/off function, the unit will automatically turn on the unit when a  
signal is present at the inputs and turn off after several minutes when there is no longer any  
signal at the inputs.  
Protection Circuitry  
Your new subwoofer is equipped with circuitry to provide maximum performance with  
greatest reliability.  
The unit is protected against:  
1) Overheating the amplifier.  
2) Excessive drop in power line voltage.  
If either of the above should happen, you should reduce the volume setting or shut the unit off  
until normal operating conditions return. You may also want to plug the unit into a different wall  
outlet, as dropping power line voltage will be most noticeable under strenuous conditions and  
may result in the unit shutting down intermittently.  
T roubleshooting and Service  
Before seeking service for your amplifier or subwoofer, please re-check all systems. Following  
is a simple troubleshooting guide to assist you.  
1. Verify that the unit is plugged in and power outlet used is active.  
2. Is the power switch on?  
3. Is the unit receiving an input signal from your source?  
4. Have all controls (volume, crossover, phase, etc.) been properly set?  
5. If the unit has been running at high levels, one of the protection circuits may be engaged.  
Has the amplifier overheated?  
6. Has the power button been depressed on the remote?  
7. Make sure binding posts are tightened.  
8. Is the remote non-responsive? We recommend replacing the batteries in the remote.  
If the protection circuitry is active, the unit may cycle on and off until operating parameters  
return to normal. Under more serious conditions, the unit may shut off completely. Normal  
operation should return upon cooling, but you may be required to turn the power off and then  
on again to reset the unit.  
The following conditions require service by a qualified technician:  
1. The power cord has become damaged  
2. The unit does not appear to operate normally or exhibits a marked change in performance  
3. The unit has been exposed to water  
4. Some part of the chassis or circuitry is physically damaged  
Thank You for Purchasing a Velodyne!  
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Specifications  
SPECIFICATIONS  
VDR-10  
VDR-12  
Woofer  
10” (24.5 cm) forward firing  
(8.2” piston diameter)  
with vented pole piece  
12” (30.5 cm) forward firing  
(9.7” piston diameter)  
with vented pole piece  
Amplifier:  
Class D  
200 watts Dynamic/  
400 watts RMS Power  
200 watts Dynamic/  
400 watts RMS Power  
Cabinet Design  
Slot-loaded  
Bass-reflex  
Slot-loaded  
Bass-reflex  
Frequency Response  
28 -120 Hz  
(+/-3 dB)  
25 - 120 Hz  
(+/-3 dB)  
Voice Coil  
2” 4-layer copper  
2” 4-layer copper  
Cone  
Reinforced Fiber  
Reinforced Fiber  
Magnet Structure  
High-Pass Crossover  
Low-Pass Crossover  
40 oz. (2.5 lbs)  
56 oz. (3.5 lbs)  
80 or 100 Hz (6 dB/octave slope)  
80 or 100 Hz (6 dB/octave slope)  
60 - 150 Hz  
60 - 150 Hz  
(12 dB octave, 24 dB ultimate)  
(12 dB octave, 24 dB ultimate)  
Outputs  
Inputs  
Line-level and Speaker-level  
Line-level and Speaker-level  
Gold plated Line-level and  
Speaker-level  
Gold plated Line-level and  
Speaker-level  
Phase  
0°, 90°, 180°, 270°  
0°, 90°, 180°, 270°  
Auto On/Off  
Yes  
Yes  
Yes  
Yes  
Yes  
Removable Grill  
Video Shielding  
LED Power Indicator  
Input Impedance  
Yes  
Yes  
Yes  
65K ohm (for LINE INPUT jacks)  
1.2K ohm (for SPEAKER LEVEL INPUT terminals)  
Sensitivity  
Speaker-Level  
Line  
1.0V  
100 mV  
1.0V  
100 mV  
Power Supply  
120V, 60 Hz AC  
120V, 60 Hz AC  
Cabinet (H,W,D)  
(cm) with grille  
15.9” x 15” x 16.8”  
40.4 x 38 x 42.7  
18” x 15” x 18”  
45.7 x 38 x 45.7  
Warranty (parts/labor)  
Three years (electronics - parts and labor)  
Five years (drivers - parts and labor)  
Shipping Weight (approx.)  
54 lbs. (24.5 Kgs)  
60 lbs. (27.3 Kgs)  
Specifications are subject to change without notice.  
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Velodyne Products  
115-120V  
220- 240V  
DD® Series  
DD-10  
Optimum Series  
DD® Series  
SPLi Series  
SPL-800i  
Optimum-8  
Optimum-10  
Optimum-12  
DD-10  
DD-12  
DD-15  
DD-12  
SPL-1000i  
DD-15  
DD-18  
Digital Drive 1812  
Signature Edition  
DD-18  
Digital Drive 1812  
Signature Edition  
SPL-Ultra Series  
SPL-800 Ultra  
SMS™-1  
SPL-1000 Ultra  
SPL-1200 Ultra  
SubContractor™  
Series  
DEQ-R Series  
DEQ-8R  
CHT-Q Series  
CHT-8Q  
SC-1250  
SC-10  
SubContractor™  
Series  
DEQ-10R  
DEQ-12R  
DEQ-15R  
CHT-10Q  
CHT-12Q  
CHT-15Q  
SC-12  
SC-1250  
SC-10  
SC-15  
SC-IW  
SC-12  
DLS™-R Series  
DLS-3500R  
DLS-3750R  
DLS-4000R  
DLS-5000R  
SC-IF/IC  
SC-600 Amp  
SC-600 IW  
SC-600 IF/IC  
Impact Series  
Impact-Mini  
Impact-10  
SC-15  
SC-IW  
SC-IF/IC  
SC-600 Amp  
SC-600 IW  
SC-600 IF/IC  
Impact-12  
VDR Series  
VDR-10  
MicroVee™  
SMS-1  
Impact Series  
Impact-Mini  
Impact-10  
VDR-12  
VX-10 Series II  
Impact-12  
VMS-8  
MicroVee™  
VX Series  
VX-10®  
MiniVee®  
MiniVee® 10  
.
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VDR Series User’s Manual  
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FOR YOUR RECORDS. . .  
Date Purchased_________________________________________________________________  
Dealer_________________________________________________________________________  
Serial #________________________________________________________________________  
*NOTE: Please complete and return your warranty card within ten (10) days or  
Register. . . ON LINE . . . It’s faster . . . and easier  
LIMITED WARRANTY - U.S. AND CANADA ONLY  
VELODYNE ACOUSTICS, Inc. (“VELODYNE”) warrants all electronics for a period of three years, drivers for a period  
of five years, and full range speakers for a period of five years. All VELODYNE products have a warranty from the  
date of purchase against defects in materials and workmanship subject to the following conditions:  
1. VELODYNE is not responsible for defects which result from the use of an amplifier or controller other than  
the one originally supplied with the unit (subwoofer) or defects which result from modifications or repairs  
made by any component of the system by anyone other than a VELODYNE factory authorized  
service representative.  
2. This warranty is void if any repairs or service covered by the terms of this warranty are made to any  
component of the system by anyone other than a VELODYNE factory authorized service representative.  
3. VELODYNE is not responsible for damage caused by accidents, abuse, misuse, natural or personal disaster  
or unauthorized modification. The VELODYNE products are not intended for professional or commercial use  
and VELODYNE is not responsible for damage resulting from such use.  
4. The VELODYNE product warranty is limited to units that are purchased from authorized VELODYNE dealers  
and finalized within authorized dealer locations.  
5. This warranty is nontransferable under any condition.  
6. Use of this product outside the U.S. and Canada voids this warranty.  
TO OBTAIN SERVICE  
Information regarding service may be obtained from the dealer from whom you purchased the unit, or by contacting  
VELODYNE customer service. Warranty service must be performed by a VELODYNE factory authorized service  
representative within the warranty period set forth above. If VELODYNE determines the unit is defective, VELODYNE  
will, at VELODYNE’s option, repair or replace the product at no charge if the product is forwarded prepaid to a factory  
authorized service representative. Products forwarded to the factory authorized service representative should be  
shipped securely and properly packaged, insured and freight prepaid.  
WARRANTY OUTSIDE THE UNITED STATES AND CANADA  
The Warranty of this product if it is sold to a consumer outside of the United States or Canada shall comply with  
applicable law and shall be the sole responsibility of the distributor that supplied this product. To obtain any applicable  
warranty service, please contact the dealer from which you purchased this product, or the distributor that supplied  
this product.  
.
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Velodyne Acoustics, Inc.  
345 Digital Drive  
Morgan Hill, CA 95037  
408.465.2800 voice  
408.779.9227 fax  
408.779.9208 service fax  
Service E-mail: [email protected]  
Product E-mail: [email protected]  
Technical E-mail: [email protected]  
63-VDR Rev A MAY09  
.
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