S
eries
DEQ - 8R
DEQ -10R
DEQ-12R
DEQ-15R
U S E R ’ S
M A N U A L
Remote Controlled Home Theater Subwoofers
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Table of Contents
Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Rear Panel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Crossovers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Interconnect Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Restoring Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Care of Your Subwoofer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Protection Circuitry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Troubleshooting and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Velodyne Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
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Congr atulations!
Congratulations on your purchase of a Velodyne Digital Equalization Remote (DEQ-R) subwoofer.
This system represents the state-of-the-art in low frequency reproduction. Read and follow the
instructions below to ensure safe and proper system operation.
Note: Do not leave unit in direct sunlight or use in high humidity environments!!!
Warning!
To prevent fire or shock hazard, do not expose this product to rain or moisture. To avoid
electrical shock, do not open the speaker enclosure or amp chassis cover. Please observe all
warnings on the equipment itself. There are no user serviceable parts inside. Please refer all
service questions to your authorized Velodyne dealer.
Prior to Installation:
Please unpack the system carefully. Use caution when lifting or moving to avoid injury. Please
save the carton and all packaging materials for future use. Record the serial number in the
space provided on page 19 for future reference.
Product Features
• DSP-controlled
• Front mounted 8-segment LED display
• One-touch, 5-band graphic equalizer with microphone included
• 4 selectable presets for customized listening mode
• Night-mode setting
• Mute control
• Built-in 180 watt (RMS) power amplifier (DEQ-8R)
• Built-in 195 watt (RMS) power amplifier (DEQ-10R)
• Built-in 225 watt (RMS) power amplifier (DEQ-12R)
• Built-in 750 watt (RMS) power amplifier (DEQ-15R)
• Adjustable (40 to 120 Hz) low-pass crossover with Subwoofer Direct setting
• Speaker-level inputs
• Line-level inputs
• Signal sensing auto turn on/off with bypass option
• Variable volume control with digital LED readout
• Selectable phase control (0, 90, 180, or 270 degrees)
• Dual staggered low-pass crossover; 12 dB/octave initial, 24 dB/octave ultimate
• Anti-clipping circuit
• Over excursion protection
• Slot loaded bass reflex design
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Prepare for Installation
Your new Velodyne subwoofer provides for a number of installation options. Read all of the
installation information below in order to determine which installation option is best for your
system. Remember to perform all installation procedures with system power turned off
to prevent possible damage.
Placement
The first step in installing your new DEQ-R sub is to determine where it will be placed in the
room. Unpack the system carefully and use the following guidelines in order to find the best
room placement option.
True subwoofers operate at extremely low frequencies which are primarily omni-directional.
Keep in mind that frequency response and output level can be drastically influenced by
placement, depending on the acoustic properties of the listening room. To obtain optimum
output from your subwoofer, try placing it within a foot of a corner. This location will offer the
greatest output levels and optimum low frequency extension. If at all possible, your subwoofer
should be placed along a wall. The worst location for a subwoofer is typically far away from any
walls and close to the center of your room. Avoid these locations when possible. When using
a pair of Velodyne subwoofers in stereo, it is preferable to feed each subwoofer with one
channel and place each subwoofer near the satellite of the same channel.
Depending on the size and type of furnishings in the room, perfect placement may not be
possible. Finding the best location within your environment will likely require some
experimentation. We suggest you experiment with the location during setup to find what sounds
best to you when seated in your typical listening position.
Regardless of where you install your Velodyne subwoofer, it must remain in an upright position
(woofer facing forward). Using, shipping or storing the subwoofer in any other position for an
extended period of time may result in damage to the unit not covered by warranty.
Caution!
This subwoofer has electronics built into the cabinet. Do not place the cabinet next to sources
of heat such as furnace registers, radiators, etc. Do not place the unit near sources of
excessive moisture such as evaporative coolers, humidifiers, etc. The power cord should be
routed in such a way that it will not be walked on, pinched or compressed in any way that could
result in damage to the insulation or wire.
Your Velodyne DEQ-R subwoofer is NOT magnetically shielded. Should you find it necessary to
use it with an older CRT monitor or TV, keep it at least two feet from the monitor. Experiment
for correct distance by minimizing distortion of the picture and colors.
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Ins tallation
Inputs
Your new subwoofer is equipped with speaker-level and line-level inputs. Use the LINE LEVEL
jacks when connecting your subwoofer to a pre-amp, signal processor (such as LFE out), line-
level crossover, or receiver with pre-amp level outputs. When using the line level jacks, some
receivers may not provide enough signal to have the unit’s auto-on feature operate properly.
Additionally, this lack of signal may also cause the subwoofer to produce less output than it is
capable of.
To alleviate this condition, we recommend the following steps:
1) If using line level jacks, BOTH THE LEFT AND RIGHT INPUT SHOULD ALWAYS BE USED –
never use just the left or just the right input. If using line level connections from a
preamp or signal processor, use both Left and Right inputs from your preprocessor or
preamp and connect them to the Left and Right inputs on your subwoofer. (See figure 2a
on page 10.)
2) If using a receiver with LFE out, be sure the LFE channel is sending adequate signal to the
subwoofer. The subwoofer’s default volume setting is 30 on a 1-80 scale (roughly 1/3
volume). Adjust the LFE channel on your receiver or processor to achieve the desired bass
output. See your receiver or processor’s owner’s manual for more information. (See figure
2b on page 11.)
Volume Control
This control allows you to balance the output from the subwoofer to the main speakers in your
system. This control should be set to achieve similar output levels from both the main speakers
and subwoofer when listening to music. The default volume setting is 30 on a 1-80 scale.
Warning:
Some manufacturers preset their receivers with the Sub-Out channel signal at a minimum level.
It is very important to verify that your receiver Sub-Out channel is set to the same output level
as your front right and left channels. Refer to your receiver manual for the individual channel
level adjustment procedure. If your receiver Sub-Out channel is set too low, the subwoofer may
appear to have a weak output, it may sound noisy or distorted, and the Auto On/Off feature
may not operate properly.
Low-pass Crossover - 40 to 120 Hz
All inputs sum the left and right channels together, with the resulting signal passing through an
adjustable low-pass crossover before being amplified. The crossover control allows you to adjust
the upper limit of the subwoofer’s frequency response from 40 to 120 Hz. The subwoofer’s
response will begin rolling off above the frequency you set this control to. You should set the
crossover frequency to obtain a smooth and seamless transition from the subwoofer to the
main speakers in your system. If your main speakers are smaller with limited low frequency
output, you may wish to choose a higher frequency (such as 100 - 120 Hz) than you would with
larger speakers which have greater low frequency output. The default crossover setting is 80
Hz. With larger speakers, you may want to set this even lower, for example 70 Hz.
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Phase Adjustment - 0°/90°/180°/270°
This control allows you to change the phase of the subwoofer’s output signal to correct for any
possible mismatch and resulting cancellation between the subwoofer and your main
speakers/amplifier. To adjust, simply listen to the system with music playing, then depress the
various phase switches on the remote control and listen for a change in mid-bass frequency
output. The correct position will have a greater amount of apparent mid-bass frequency output.
If the settings sound similar, we recommend the “0” position. See the remote control section
for more information.
Auto Turn on Function
The subwoofer will turn itself on automatically when an audio signal is present. If no signal is
present for approximately eight minutes, the unit will switch to standby mode (blank LED). While
in standby mode, your subwoofer will draw very minimal power. Your sub is shipped in the
“Always On” position. In order to activate the circuit, change the switch to “Stand-by”.
Warning:
If the Sub-Out channel signal level from your receiver is too weak, this feature will not operate
properly and shut the subwoofer off while you are listening to it. To correct this, see the
VOLUME CONTROL section on previous page.
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Front Panel
LED
Readout
2
1
Remote
Control
Sensor
3
Mic
Jack
Figure 1. DEQ-R Front Panel
Following are brief descriptions of the controls and connections described in Figure 1.
(1) REMOTE CONTROL SENSOR
IR sensor window receives a signal from the included remote control.
(2) LED READOUT
2.5 digit, eight segment LED readout displays volume, phase and Auto-EQ.
(3) MIC JACK
Connector for the supplied microphone to use during the Auto-EQ process.
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Rear Panel Connections
7
6
5
4
3
Figure 2. DEQ-R Rear Panel Connections
Figure 2 shows the controls and connections on the rear panel of the DEQ-R.
Following are brief descriptions of the controls and connections described in Figures 2 and 2a
and 2b. More detail of these connections can be found below:
(1) SPEAKER LEVEL INPUT Terminals
Connect these input terminals to the speaker output terminals of your amplifier or
receiver. If you use this method of connection, when you go to the receiver speaker
set up menu, make sure you select the large speaker option.
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(2) SPEAKER LEVEL OUTPUT Terminals
Sends a crossed-over speaker-level signal to the front speakers. See below for a
more detailed explanation of this crossover.
(3) IR INPUT
This is a connection to allow you to purchase a third-party infrared remote sensor
on an extended cable for placement closer to your other remote controlled
equipment. This keeps you from awkward control angles using the infrared
remote control.
(4) LINE OUTPUT
Connect these jacks to the LINE IN preamp input to use the DEQ-R’s internal high
pass crossover. The signal fed from these connectors is rolled off below 120 Hz.
LINE INPUT/LFE
Connect these jacks to the LINE OUT preamp output, LFE output, or subwoofer
output jacks of your receiver/processor. If using the LFE output from your receiver
or processor, plug the single cable into the “L” – LFE input or, for more signal, use
a “Y” connector (not included) and feed the signal into both “R” and “L” inputs.
(5) AUTO ON/OFF Switch
Use this switch to select between “stand-by” mode (woofer shuts off after eight
minutes) and “always on” operation.
(6) VOLUME Control
This control allows you to balance the output from the subwoofer to the main
speakers in your system. This control should be set to achieve similar volume level
from between both the main speakers and subwoofer. When pressing volume up
or down, set the level while watching the LED display for reference.
Note: Volume is also controllable by using the supplied remote. When defaults are restored,
the default is 30 out of 80.
(7) LOW-PASS CROSSOVER
Use this knob to select the frequency above which you wish to cut off the signal to
the subwoofer. When the knob is turned all the way to the left, the Subwoofer
Direct feature is invoked and the subwoofer plays all frequencies up to 120 Hz.
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Rear Panel Connections — Detailed Explanation
Your new subwoofer is equipped with both speaker-level and line-level inputs. Use the
RCA/Phono type “INPUT” jacks when connecting your subwoofer to a pre-amp, signal
processor, or line-level crossover. The “SPEAKER LEVEL INPUT” jacks connect directly to the
speaker outputs of an integrated amplifier or receiver. Your amplifier section will notice no
additional loading effects when you use these inputs because of their high impedance.
Note:
Do not use both the RCA/Phono “INPUT” connections and “SPEAKER LEVEL INPUT”
connections simultaneously.
Low-Pass Crossover
Both sets of inputs sum the left and right channels together and the resulting signal is passed
through an adjustable low-pass crossover before being amplified. The crossover control allows
you to adjust the upper limit of the subwoofer’s frequency response from 40 to 120 Hz. The
subwoofer’s response will begin rolling off above the frequency you set this control to.
You should set the crossover frequency to obtain a smooth and seamless transition from the
subwoofer to the main speakers in your system. If your main speakers are smaller units with
limited low frequency output, you may wish to choose a higher frequency (such as 100-120 Hz)
than you would with larger speakers which have greater low frequency output. With larger
speakers, you might start with this control set lower, such as 70 Hz.
Subwoofer Direct
Subwoofer Direct is a setting on the low-pass crossover knob and will allow frequencies up to
120 Hz into the subwoofer. See below for a more detailed explanation of this feature.
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Crossov ers
Receiver/Processor Subwoofer Outputs
The Velodyne subwoofer is designed to operate using the full range audio signal for input when
using the built-in crossover. Many home theater processors/receivers (Dolby Digital™, DTS™,
THX™) have a “subwoofer out” jack (sometimes labeled “LFE”) that is internally filtered, settable
at the receiver/processor, and designed to be used with a powered subwoofer. In some
installations, it may be beneficial to use BOTH the Velodyne crossover and the
receiver/processor crossover, resulting in a steeper ultimate crossover slope. In some rare
cases, combining both an external crossover and the one internal to the subwoofer may result
in low output and increased noise. In these installations you may need to bypass the crossover
in either the processor or your DEQ-R subwoofer, or simply setting one crossover to a higher
frequency (such as 120 Hz) will restore maximum performance.
(Refer to Figure 2a Line-Level Subwoofer Connection Diagram and Figure 2b Speaker-Level
Subwoofer Connection Diagram, pages 9 and 10 for connection diagrams.)
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SUBWOOFER OUTPUT JACK
FRONT
REAR
AMPLIFIER
Figure 2a. Line-Level Subwoofer Connection Diagram
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Figure 2b. Speaker-Level Subwoofer Connection Diagram
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Interconnect Cables
When installing your new Velodyne subwoofer using the line level connections, you should
always use shielded phono cables. There are many high quality cables available today. It is
recommended that you keep the length of cable as short as possible to avoid any potential
noise problems.
When using speaker level connections, use a high quality speaker cable that mates well with
the connectors. Be very careful to avoid any loose strands or frayed wires that may result in a
short, which may damage your equipment. Cables of extremely large size are not required due
to the low current draw of this type of connection. Extremely large gauge wire may not properly
fit in the terminals, resulting in a poor connection and possible short circuits.
Usage
This section addresses usage of your DEQ-R subwoofer.
Remote Control
The features of the DEQ-R remote control are listed below.
• POWER — This button forces your DEQ-R subwoofer unit into
standby mode. The woofer will not play and the LED will turn
off. The unit will remain in this mode until the POWER button
is pressed again. To fully deactivate (i.e. power down) the unit,
turn off the power switch on the back panel.
• MUTE — This button mutes the subwoofer’s output. The LED
on the sub will show 00 if the unit is muted. To unmute the
subwoofer, press the MUTE button again and the original
volume setting shows on the LED.
• EQ — This button automatically equalizes the subwoofer’s
output so that it sounds best for its position in the room.
To use this feature, remove the grille and plug the supplied
Figure 2: DEQ-R Remote.
microphone into the Mic-In jack on the front baffle of the sub and place the mic in your
preferred listening position. Then press EQ on the remote for about 2-3 seconds. The
subwoofer emits 12 “sweep tones” that span the frequencies between 20 and 150 Hz. The
LED displays “AU” during the Auto-EQ process. After the sweeps are complete, the unit saves
its EQ settings and returns to normal operation. To prevent accidental invocation of the EQ
feature, you must hold down the EQ button for 2-3 seconds before the EQ sweeps begin. If
the mic is not plugged in, the subwoofer sweeps twice then reverts back to normal functioning
without changing any EQ settings.
• PHASE — These buttons allow you to optimize the subwoofer’s bass performance relative to
the speakers and your listening position. Play some bass heavy music. While listening, push
one of the four phase buttons, listen for a few moments, and then press the next phase
button. In most installations, one of the four button positions will offer an audibly better blend
of subwoofer and speakers. The LED will show the phase selected by showing “PH” followed
by the phase number: 0, 90, 180 or 270.
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• LIGHT — If you wish, you can deactivate the numeric LED on your DEQ-R subwoofer by
pressing the LIGHT button on your remote. To reactivate the LED, press the LIGHT button
again. When the display has been deactivated, it will light only when you make adjustments
to the subwoofer controls and then turn off again.
• NIGHT — Night mode limits the maximum output of the subwoofer for late night listening
or to be more considerate of close neighbors. Press the night button to turn the night
mode feature on or off. Night mode, when active, will reduce the brightness of the LED.
• VOLUME CONTROL — This control allows you to balance the output from the subwoofer to
the main speakers in your system. This control should be set to achieve similar volume level
of both the main speakers and subwoofer. When pressing volume up or down, the volume
level is shown on the numeric LED on the front panel.
WARNING: Some manufacturers preset their receivers with the Sub-Out channel signal at a
minimum level. It is very important to verify that your receiver Sub-Out channel is set to the
same output level as your front right and left channels. Refer to your receiver manual for the
individual channel level adjustment procedure. If your receiver Sub-Out channel is set too low,
the subwoofer may appear to have a weak output, it may sound noisy or distorted, and the
Auto On/Off feature may not operate properly.
Note: The volume can also be adjusted via the buttons on the back panel of the subwoofer.
These buttons have the same effect as pressing the up and down volume buttons on
your remote. The unit comes preset from the factory with the volume set at 30 out of 80.
• PRESETS — There are four listening presets, consisting of Movies, R&B – Rock,
Jazz – Classical, and Games. The presets provide the following characteristics for
bass reproduction:
Movies:
Maximum output and impact for explosions and other
action adventure movie content.
R&B – Rock:
Provides the driving bass found in today’s rock music.
Jazz – Classical: The tightest, cleanest, lowest distortion bass. The flattest frequency
response of the four presets.
Games:
Maximum loudness available for the impact of video games.
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The following table indicates musical style and which preset is recommended for it.
MUSICAL STYLE
Action Adventure Movies
Country – Rock
Country – Soft
Folk
SUGGESTED PRESET
Movies
R&B – Rock
Jazz – Classical
Jazz – Classical
R&B – Rock
Indie Music
Pop
R&B – Rock
Rock
R&B – Rock
Alternative Rock
Blues
Jazz – Classical
Jazz – Classical
Jazz – Classical
Jazz – Classical
Jazz – Classical
R&B – Rock
Broadway and Vocalists
Children’s Music
Christian and Gospel
Classic Rock
Classical
Jazz – Classical
R&B – Rock
Dance and DJ
Hard Rock/Heavy Metal
Latin Music
R&B – Rock
R&B – Rock
Miscellaneous
Movies – Non-Action Adventure
New Age
Jazz – Classical
Jazz – Classical
Jazz – Classical
Jazz – Classical
R&B – Rock
Opera and Vocal
R&B
Rap and Hip-Hop
Soundtracks
R&B – Rock
R&B – Rock or Jazz – Classical
Games
Video Games
Each preset has its own characteristics with respect to subsonic filter, volume differential and a
equalization (EQ) in order to optimize the listening mode for the preset.
The following table shows the settings for the various presets:
Preset
Subsonic
Filter
EQ
Frequency
EQ
Level
Volume
Differential
Frequency
Movies
25 Hz
28 Hz
15 Hz
37 Hz
50 Hz
N/A
+3 dB
+3 dB
N/A
+5 dB
+1 dB
N/A
R&B - Rock
Jazz - Classical
(Reference)
Games
34 Hz
60
+3 dB
+4 dB
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Res toring Defaults
There is a feature that allows you to restore default settings for your DEQ-R subwoofer.
By pressing presets in EXACTLY the following order on the remote, the unit will restore its
default settings.
Preset 1: Movies
Preset 2: R&B – Rock
Preset 3: Jazz – Classical
Preset 4: Games
Preset 4: Games
Preset 3: Jazz – Classical
Preset 2: R&B – Rock
Preset 1: Movies
When you press the presets in the above order, the front LED will display “P3” indicating that
you have restored defaults. The unit’s volume is reset to level 30 out of 80.
Care of Your Subwoofer
Your Velodyne subwoofer does not require any regular maintenance. Normal dusting or cleaning
of the surface for appearance purposes is all that is required. We suggest you avoid any harsh
detergents or chemicals when cleaning the cabinet. Abrasives, detergents, or cleaning
solutions may damage the finish on the cabinet. We recommend using only a damp cloth to
clean the cabinet.
During normal conditions, your new subwoofer may be left on continuously without any
problems. Using the Auto on/off function, the unit will automatically turn on the unit when a
signal is present at the inputs and turn off after several minutes when there is no longer any
signal at the inputs.
Protection Circuitry
Your new subwoofer is equipped with circuitry to provide maximum performance with
greatest reliability.
The unit is protected against:
1) Overheating the amplifier.
2) Excessive drop in power line voltage.
If either of the above should happen, you should reduce the volume setting or shut the unit off
until normal operating conditions return. You may also want to plug the unit into a different wall
outlet, as dropping power line voltage will be most noticeable under strenuous conditions and
may result in the unit shutting down intermittently.
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T roubleshooting and Service
Before seeking service for your amplifier or subwoofer, please re-check all systems. Following
is a simple troubleshooting guide to assist you.
1. Verify that the unit is plugged in and power outlet used is active.
2. Is the power switch on?
3. Is the unit receiving an input signal from your source?
4. Have all controls (volume, crossover, phase, etc.) been properly set?
5. If the unit has been running at high levels, one of the protection circuits may be engaged.
Has the amplifier overheated?
6. Has the power button been depressed on the remote?
7. Make sure binding posts are tightened.
8. Is the remote non-responsive? We recommend replacing the batteries in the remote.
If the protection circuitry is active, the unit may cycle on and off until operating parameters
return to normal. Under more serious conditions, the unit may shut off completely. Normal
operation should return upon cooling, but you may be required to turn the power off and then
on again to reset the unit.
The following conditions require service by a qualified technician:
1. The power cord has become damaged
2. The unit does not appear to operate normally or exhibits a marked
change in performance
3. The unit has been exposed to water
4. Some part of the chassis or circuitry is physically damaged
Thank You for Purchasing a Velodyne!
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Specifications
Specifications are subject to change without notice.
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Velodyne Products
120V
230V
DD® Series
DD-10
MicroVee™
DD® Series
DD-10
SPLi Series
SPL-800i
DD-12
MiniVee®
MiniVee® 10
DD-12
SPL-1000i
DD-15
DD-15
DD-18
Digital Drive 1812
Signature Edition
DD-18
Digital Drive 1812
Signature Edition
SPL-Ultra Series
SPL-800 Ultra
SMS™-1
SPL-1000 Ultra
SPL-1200 Ultra
Optimum Series
Optimum-8
DEQ-R Series
DEQ-8R
CHT-Q Series
CHT-8Q
SubContractor™
Series
Optimum-10
Optimum-12
DEQ-10R
DEQ-12R
DEQ-15R
CHT-10Q
CHT-12Q
CHT-15Q
SC-1250
SC-10
SubContractor™
Series
SC-12
DLS™-R Series
DLS-3500R
DLS-3750R
DLS-4000R
DLS-5000R
Impact Series
Impact-Mini
Impact-10
SC-15
SC-1250
SC-10
SC-IW
SC-IF/IC
SC-600 Amp
SC-600 IW
SC-600 IF/IC
SC-12
Impact-12
SC-15
SC-IW
MicroVee™
SMS™-1
SC-IF/IC
SC-600 Amp
SC-600 IW
SC-600 IF/IC
Impact Series
Impact-Mini
Impact-10
VX-10 Series II
Impact-12
VX Series
VX-10®
.
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DEQ-R Series User’s Manual
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FOR YOUR RECORDS. . .
Date Purchased_________________________________________________________________
Dealer_________________________________________________________________________
Serial #________________________________________________________________________
*NOTE: Please complete and return your warranty card within ten (10) days or
Register. . . ON LINE . . . It’s faster . . . and easier
LIMITED WARRANTY - U.S. AND CANADA ONLY
VELODYNE ACOUSTICS, Inc. (“VELODYNE”) warrants all electronics for a period of three years, drivers for a period
of five years, and full range speakers for a period of five years. All VELODYNE products have a warranty from the
date of purchase against defects in materials and workmanship subject to the following conditions:
1. VELODYNE is not responsible for defects which result from the use of an amplifier or controller other than
the one originally supplied with the unit (subwoofer) or defects which result from modifications or repairs
made by any component of the system by anyone other than a VELODYNE factory authorized
service representative.
2. This warranty is void if any repairs or service covered by the terms of this warranty are made to any
component of the system by anyone other than a VELODYNE factory authorized service representative.
3. VELODYNE is not responsible for damage caused by accidents, abuse, misuse, natural or personal disaster
or unauthorized modification. The VELODYNE products are not intended for professional or commercial use
and VELODYNE is not responsible for damage resulting from such use.
4. The VELODYNE product warranty is limited to units that are purchased from authorized VELODYNE dealers
and finalized within authorized dealer locations.
5. This warranty is nontransferable under any condition.
6. Use of this product outside the U.S. and Canada voids this warranty.
TO OBTAIN SERVICE
Information regarding service may be obtained from the dealer from whom you purchased the unit, or by contacting
VELODYNE customer service. Warranty service must be performed by a VELODYNE factory authorized service
representative within the warranty period set forth above. If VELODYNE determines the unit is defective, VELODYNE
will, at VELODYNE’s option, repair or replace the product at no charge if the product is forwarded prepaid to a factory
authorized service representative. Products forwarded to the factory authorized service representative should be
shipped securely and properly packaged, insured and freight prepaid.
WARRANTY OUTSIDE THE UNITED STATES AND CANADA
The Warranty of this product if it is sold to a consumer outside of the United States or Canada shall comply with
applicable law and shall be the sole responsibility of the distributor that supplied this product. To obtain any applicable
warranty service, please contact the dealer from which you purchased this product, or the distributor that supplied
this product.
.
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Velodyne Acoustics, Inc.
345 Digital Drive
Morgan Hill, CA 95037
408.465.2800 voice
408.779.9227 fax
408.779.9208 service fax
63-DEQR Rev A JUL08
.
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