Important Safety Instructions
When using your telephone equipment, basic safety precautions should al-
ways be followed to reduce the risk of fire, electric shock and injury, including
the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath tub, kitchen
sink, or swimming pool).
5. Do not place this product on an unstable cart, stand, or table. The product
may fall, causing serious damage to the product.
6. Slots and openings in the cabinet and the back or bottom are provided for
ventilation. To protect it from overheating, these openings must not be
blocked by placing the product on the bed, sofa, rug, or other similar sur-
face. This product should never be placed near or over a radiator or heat
register. This product should not be placed in a built-in installation where
proper ventilation is not provided.
7. This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power
supply to your home, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not locate this product
where the cord will be abused by persons walking on it.
9. Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short out parts that could result
in a risk of fire or electric shock. Never spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product, but
take it to an authorized service facility. Opening or removing cabinet parts
other than specified access doors may expose you to dangerous voltages
or other risks. Incorrect reassembling can cause electric shock when the
appliance is subsequently used.
11. Do not overload wall outlets and extension cords as this can result in the
risk of fire or electric shock.
12. Unplug this product from the wall outlet and contact VTECH under the
following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operating instructions,
because improper adjustment of other controls may result in damage
and will often require extensive work to restore the product to normal
operation.
E. If the product has been dropped and the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.
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Introduction
The ip 5825 is an advanced cordless telephone set, capable of supporting 2
Handsets.
This manual is designed to familiarize you with this cordless telephone. We
strongly recommend you read the manual before using your phone.
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Parts Check List
1. Base Unit
6. Belt Clips
2. Handsets
7. Base Wall Mounting Bracket
8. Charger Wall Mounting Bracket
9. User’s Manual
3. Handset Charger
4. Base AC Power Adapter
5. Telephone Line Cord
10. Batteries
or call VTech Communications, Inc. at 1-800-595-9511. In Canada, call VTech
Telecommunications Canada Ltd. at 1-800-267-7377.
NOTE: Use only VTech batteries (part number 80-5808-00-00) or equiva-
lent NiMH rechargeable batteries.
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The Handset Layout
1. Antenna
2. Earpiece
8. Speakerphone
9. LCD Display
3. Volume Control
4. CID (Scroll Down)
5. On (Flash)
6. Dialing Keys (0-9, *, #)
7. Redial (Pause)
10. Select (Menu)
11. Phonebook(Scroll Up)
12. Headset jack (2.5mm)
13. Off (Clear)
14. Intercom
15. Mute (Delete)
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The Base Unit Layout
CORDLESS TELEPHONE
VTECH TELECOMMUNICATIONS LTD.
DC 9V 600mA
CLASS
2
POWER SOURCE ONLY
VTech Customer Service 1-800-595-9511
HAC FCC ID: EW780-5348-02
1. In Use LED
2. Charging LED
3. Message Waiting LED
4. Page key
5. DC Connector Jack
6. Telephone Jack
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Setup
Connecting power to Base Unit/Handset Charger
1. Plug the AC power adapter into an electrical outlet, and the DC connector
into the DC connector jack at the bottom of the Base Unit.
CORDLESS TELEPHONE
VTECH TELECOMMUNICATIONS LTD.
DC 9V 600mA
CLASS
2
POWER SOURCE ONLY
VTech Customer Service 1-800-595-9511
HAC FCC ID: EW780-5348-02
2. Choose the location for your Handset Charger, and plug its power supply
into an electrical outlet.
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Setup
Installation of Battery in Handset
Follow the steps below:
1. Place the new battery in the Hand-
set with the positive and negative
poles aligned in the battery com-
partment.
2. Replace the battery cover by slid-
ing it upwards.
3. If the new battery is not already
charged, place the Handset in its
Charger or Base Unit, and allow it
to charge for 10-12 hours. For maxi-
mum daily performance, return the
handset to its charger after each
use.
Charging of the Handset Battery
The Handset of your cordless telephone is powered by a rechargeable battery.
It charges automatically whenever the Handset is in its charger or Base Unit.
You should charge the battery for 10-12 hours when you first receive your
phone. You will know the battery needs charging when:
•
•
The low battery message is displayed:
The Handset seems completely dead, the LCD
is completely clear and does not activate when
you press the keys.
NOTE: When in LOW BATTERY mode, the keypad sounds, backlighting and
speakerphone features will not work. When your battery has been charged,
your features will return to their normal function.
IMPORTANT:
1. Do not dispose of the battery in a fire, it might explode.
2. Do not open or mutilate the battery. Toxic substances may be released,
causing harm to eyes or skin.
3. Exercise care in handling the battery in order to prevent an accidental short
of the charge contacts, potentially causing the battery to overheat.
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Setup
4. Do not dispose of this battery into household garbage, it should be properly
recycled.
5. Do not charge the battery with other electrical devices.
Check Battery Indicator
If you receive a check battery warning, it indicates
one of the following:
•
•
There is no battery in your Handset. You’ll need
to install a battery into your Handset (see Instal-
lation and Charge of Battery in Handset sec-
tion on the previous page.)
The battery has been installed incorrectly. Please reinstall (see Installation
of Battery in Handset) and/or the diagram in the battery compartment on the
Handset.
Connecting to Phone Line
Plug one end of the telephone line cord into the jack on the back of the Base
Unit. Then plug the other end of this cord into the wall jack.
Checking for Dial Tone
After the battery is charged, press ON on the Handset. The LCD displays PHONE
and shows a call timer, and you will hear a dial tone. If not, see In Case of
Difficulty.
Tone/Pulse selection
Your phone is preset for tone dialing. See Handset Settings for details.
CAUTION: Use only the VTech power supply provided with your telephone.
IMPORTANT:
FOR MAXIMUM PERFORMANCE OF YOUR
CORDLESS TELEPHONE SYSTEM:
1. Choose a central location for your Base
Unit.
2. Install your Base Unit and Extension Hand-
sets away from electronic equipment, such
as personal computers, television sets and
microwave ovens.
3. In locations where there are multiple
cordless telephones, separate the Base
Units as far away as possible.
4. Install your telephone equipment away
from heat sources and sunlight.
5. Avoidexcessivemoisture, dustorextremecold.
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Wall Mounting
The Wall Mount brackets are designed for use on standard wall mount plates
only. Wall mounting is optional.
1. Plug the AC adapters into an electrical outlet, and the DC connector to the
bottom of the Base Unit.
2. Connect the telephone line cord to the jack at the bottom of the Base Unit,
and the other end to the wall jack.
3. Line up the tabs on the wall mount adapters with the holes at the bottom of
the Base Unit/back of the Handset Charger. Snap the wall mount bracket
firmly in place.
4. Mount the Base Unit/Handset Charger on the wall. Position the Base Unit/
Handset Charger so the mounting studs will fit into the holes on the wall
mount bracket. Slide Base Unit/Handset Charger down on the mounting
studs until it locks into place.
E W 7 8 0 - 5 3 4 C 8 - 0 H 2 F A C C I D :
v . h w p h
w
o
w n e s . c o m
1
c h V T C u s t o m e r S e r v i c e 1 - 8 0 0 - 5 9 5 - 9 5 1
Y
C L A S S
2
P O W E R S O U R C E O N L
D C 9 V 6 0 0 m A
T D .
T I O N S
L
V T E C H T E L E C O M M U N I C A
C O R D L E S S T E L E P H O N E
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Handset and Base Indicators
Handset Icons
Icon
Description
MUTE
• Turns on when the microphone is muted.
NEW
• Turns on when there are new call log enteries.
• Turns on when the ringer is muted.
• Low battery indicator and charging indicator.
Handset LEDs
LED
Description
SPEAKER
• LED is on when in handsfree mode.
Base LEDs
LED
Description
• On when the phone is off hook.
IN USE
• Flashes when an extension phone is off hook.
CHARGING
• On when the Handset is charging in the cradle.
• Flashes when the visual message waiting signal has been detected.
Service must be subscribed through your local telephone company.
MESSAGE
WAITING
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Handset Operation
Making Calls
•
Press ON (or, SPEAKER to use the Handset
Speakerphone feature). Dial the phone number.
-OR-
•
•
Dial the phone number first; then press ON (or
SPEAKER).
Press OFF to end your call.
Answering Calls
•
Press any key except OFF, INT, MUTE, REDIAL/
PAUSE and the softkeys.
•
Press OFF to end your call.
How to Adjust the HandsetVolume (also applies to
the Handset Speakerphone and Headset)
• The volume control is on the left edge of the Hand-
set. During a call, press or
key to adjust the
listening volume to a comfortable level. When you
reach the maximum or minimum setting, a double-
beep will sound.
NOTE: The procedure is the same for the Handset
earpiece, Speakerphone and Headset.
Flash Function
•
You can use your ip 5825 with services such as
Call Waiting. When you receive a call-waiting sig-
nal, simply press the ON/FLASH key to switch to
the new call. Press ON/FLASH again to switch
back to the original call.
NOTE: Use ON/FLASH to access other phone
company subscriber services, as described by
your provider.
Redial Funtion
•
Press REDIAL/PAUSE to display the last tele-
phone number dialed from the Handset (up to 32
digits). Use
or
to scroll through the 5 previ-
ously dialed numbers. When the beginning or
the end of the redial list is reached, a double-
beep will sound.
•
•
When the desired number is reached, press ON or SPEAKER to dial.
Pressing OFF will exit the redial review list.
NOTE: When the redial memory is empty, and REDIAL is pressed, a double-
beep will sound.
•
When the desired entry displays, press DELETE to delete it. A confirmation
tone will sound.
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Handset Operation
Mute Function
•
During an active call, pressing the
MUTE.DELETE key will disable the mi-
crophone. MICROPHONE MUTED will
display briefly. The screen will display:
Press MUTE.DELETE again to return to
normal 2-way conversation. MICRO-
PHONE ON will display briefly.
•
Intercom Call
•
From the idle (OFF) mode, press INT. The
Handset will display:
•
The other Handset will ring and the
screen will display:
•
Press INT or SPEAKER to answer the
intercom call. The screens will display:
•
•
Press INT or OFF on either Handset to
end the call.
NOTE: If the other Handset is out of range,
or on an external call, when the first hand-
set attempts to intercom it, the display of
the first handset will show:
Call Forward and Call Transfer
An external call can be forwarded or trans-
ferred from one Handset to the other Hand-
set. The difference between forward and
transfer depends on if the sending Handset
needs to talk with the receiving Handset,
before the external call is actually sent to the
other Handset.
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Handset Operation
Call Forward
•
A Handset (HS1), on an external call can
forward it to the other Handset (HS2), by
pressing and holding the INT key. The
display of HS1 will initially show:
•
HS2 can press ON to answer the call.
NOTE: If HS2 does not respond in about 30
seconds, the external call will be returned to
HS1 and the display will show:
If the returned call is not answered within 30
seconds, the external call will end automati-
cally.
Call Transfer
•
A Handset (HS1) on an external call can forward it to the other Handset
(HS2) by pressing the INT key.
NOTE: The external call is put on hold automatically.
•
•
•
•
•
HS2 will ring, showing an intercom call.
HS2 can answer the intercom call by pressing ON.
HS1 and HS2 can discuss the external call.
Press OFF on HS1 to transfer the external call to the other Handset.
HS2 is now on the external call. CALL TRANSFERRED will display on HS1
briefly.
NOTE: If there is no answer on HS2, then HS1 can be reconnected to the held
call by pressing ON to reconnect to the external call.
Conference Call
It is possible to establish a conference be-
tween two Handsets and the external line.
If a Handset already has a connection to the
external line, and the other Handset goes
off-hook, a conference is immediately estab-
lished. Both Handsets will show:
Base Operation
From the Base Unit, you can use the PAGE
key to locate the Handsets.
•
•
•
When the Handset is in idle, press PAGE.
The Handsets will display:
To end the page at the Base, press PAGE
again.
To Mute the page Tone at the Handset,
press OFF.
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Phonebook Operation
Your ip 5825 can store up to 50 numbers with names in memory. Each memory location
can hold up to 32 digits for the number and 16 characters for the name.
NOTE: The Handsets share a common phonebook, which is stored in the Base. This
means that entries inserted by one Handset are available for both Handsets, and if one
deletes a phonebook entry, it will disappear from both Handsets.
When one Handset is accessing the phonebook, the other Handset cannot access it at
the same time. If this is attempted, NOT AVAILABLE AT THIS TIME will display on the
second Handset.
Storing a New Entry
•
Press SEL.
•
With Phonebook selected, press
>STORE
SEL again.
REVI EW
•
•
Press
SEL.
to select STORE. Press
You will be prompted to ENTER
NUMBER. Use the dialing keys to
enter the number you wish to store
in the phonebook. Press the MUTE.
DEL key to backspace and make
corrections. Press SEL.
ENTER NUMBER
8 0 0 - 5 9 5 - 9 5 1 1
•
•
You will then be prompted to ENTER
NAME. Use the dialing keys to spell
the name. Press SEL.
ENTER NAME
_
You will hear a confirmation tone, and
the new phonebook entry will display
briefly.
NOTES:
•
If the phonebook is full, the Handset
will display PHONEBOOK IS FULL.
P HONE BOOK
I S FULL
•
You can also press REDIAL.PAUSE
then or to scroll to the previously
dialed number from the redial list you
want to store in the phonebook. Press
SEL.
•
•
While entering numbers, press and
hold REDIAL.PAUSE to add pauses
if necessary.
NUMBER ALREADY
I N PHONE BOOK
If there is a duplicate number in the
phonebook, the display will show:
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Phonebook Operation
Each press of a particular key causes characters to be displayed in the following order:
Characters by number of key presses
Key
1
space
A
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
0
1
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
a
d
g
j
b
e
h
k
c
f
D
G
i
J
L
l
M
O
R
V
Y
m
7
t
n
p
u
w
o
q
v
x
P
r
s
z
T
W
0
9
y
?
'
!
,
/
(
.
)
#
#
-
&
Reviewing/Dialing from the Phonebook
•
Press SEL. With Phonebook in the first line,
press SEL again. With the REVIEW in the first
line, press SEL again.
VTe c h
5 9 5 - 9 5 1 1
- OR -
With the Handset idle, press and the Handset
jumps directly into the phonebook review mode.
The first phonebook entry will be displayed.
•
Scroll through the phonebook entries using
or keys or enter first character of the name
to be searched (using the digit keys) and
VTe c h Co m
8 0 0 - 5 9 5 - 9 5 1 1
continue navigating using the or
as scroll
keys, until you reach the entry to be dialed.
NOTE: When reviewing the phonebook, the
second line of the display will show the phone
number, up to 16 digits. For numbers longer
than 16 digits, only the first 13 digits will be
shown. Press or # to scroll the phone number
to see the additional digits.
P HONE 0 0 : 0 0 : 1 0
VTe c h Co m
VTe c h Co m
8 0 0 - 5 9 5 - 9 5 1 1
•
Press ON or SPEAKERPHONE, to dial the
number.
NOTE: If there are no entries in the phonebook,
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Phonebook Operation
when it is accessed, PHONEBOOK IS EMPTY
will display.
Editing a Phonebook Entry
•
Follow the two steps in Reviewing/Dialing
from the phonebook (on page 16) to reach
the entry to be edited.
•
•
Press SEL.
EDI T NUMBER
8 0 0 - 5 9 5 - 9 5 1 1
Press MUTE.DEL to backspace then enter
the correct number. Press and hold
REDIAL.PAUSE to add pauses if necessary.
You can also press REDIAL.PAUSE, then
or
to scroll to the previously dialed
number from redial list which you want to
store in the phonebook. Press SEL.
•
Press SEL to confirm the number and enter
name edit mode.
EDI T NAME
VTe c h
•
•
Press MUTE.DEL to backspace and use the
digit keys to enter the correct name.
VTe c h
Press SEL to confirm the change. A
confirmation tone will sound.
5 9 5 - 9 5 1 1
Delete a Phonebook Entry
•
Follow the two steps in Reviewing/Dialing
from the Phone Book (on page 16) to reach
the entry to be deleted.
VTe c h Co m
8 0 0 - 5 9 5 - 9 5 1 1
•
•
Press MUTE.DEL to delete the entry.
A confirmation tone will sound.
VTe c h
5 9 5 - 9 5 1 1
The Handset will then move to the next entry,
if any.
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Calls Log (Caller ID - CallWaiting)
Caller ID - Call Waiting ID
Your ip 5825 is capable of displaying the name and/or number of the party
calling before you answer the phone (Caller ID). It is also capable of displaying
Caller ID information in conjunction with a Call Waiting alert signal (CallWaiting
Caller ID). With Call Waiting Caller ID, the Caller ID data is displayed so you can
decide whether to answer the incoming call, or continue with your current con-
versation. Your ip 5825 can hold up to 50 CID entries.
NOTES ABOUT CALLER ID & CALL WAITING CALLER ID
These are subscription services, provided by most regional telephone ser-
vice providers. You must subscribe to these services to get the benefits of
these features. If you do not subscribe to Caller ID services, you can still
use your ip 5825 and the other features it offers.
Due to regional incompatibilities, Caller ID information may not be avail-
able for every call you receive. In addition, the calling party may intention-
ally block their name and/or phone number from being sent.
•
As new Caller ID/Call Waiting ID records
are received, your Handset displays will
alert you to the new Caller ID records, for
example:
VTech
•
•
After you review all new Caller ID records,
the NEW call indication will be turned off
and the screen will show:
VTech
If the call log is full, the oldest entry is de-
leted to make room for the new call. If the
call log is empty when you try to enter to
Call Log review, a message of the following
message is displayed:
Reviewing Caller ID
You can review the caller ID record via the
menu, as described below or by pressing the
key in idle (quick access key) whereby the
Handset jumps directly to the Caller ID review.
•
•
In idle mode, press SEL to enter the menu.
Press
key to scroll to CALL LOG option.
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Calls Log (Caller ID - CallWaiting)
•
•
Press SEL again. Use or to scroll through
the Call Log entries.
When the beginning or the end of the Call
Log is reached, a happy tone will sound.
VTech Com
NOTE: ‘!’ symbol in the right hand side of the first
line indicates the call is not yet reviewed.
Storing a Caller ID
•
Follow the steps in Reviewing Caller ID to
scroll to the record to be stored.
•
To view alternate dialing sequences, press
the # key repeatedly. The screen will cycle
through the various dialing options (1 + area
code + number, area code + number, 1 + num-
ber, number only.) Press SEL to store the dis-
played number.
•
If the Caller ID does not contain a name, you
will be prompted to EDIT NAME. Use the digit
keys to spell the name. If you make a mistake,
press the DELETE key to backspace. When
finished, press SEL.
•
•
You will hear a happy tone then the screen
will display:
If the Caller ID isn't able to detect a name,
ENTER NAME will be prompted. If unable to
detect the number, ENTER NUMBER will be
prompted. You will then need to add the name
or the number.
•
If the phone number already exists in the
phonebook, the entry will not be stored, and
the screen will show:
•
•
If the phonebook is full, the screen will show:
If both name and number are missing, for ex-
ample as in a private listing, the request will
be rejected with the message:
Dialing from Caller ID
• Follow the steps in Reviewing Caller ID to
VTech Com
scroll to the entry to be dialed.
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Calls Log (Caller ID - CallWaiting)
•
To change how the number will be dialed,
(1 + area code + number, area code + num-
ber, 1 + number, number only.) press # re-
peatedly. The screen will cycle through the
dialing options. Press ON or SPEAKER key
to dial the number.
Deleting Caller ID
•
•
Follow the steps in Reviewing Caller ID to
scroll to the record to be deleted.
VTech Com
Press DELETE key to delete the desired record.
A confirm tone will sound and the previous
Caller ID record will be displayed on the
screen.
•
To delete all the Caller ID records, press and
hold the DELETE key. The screen will ask you
DELETE ALL CALLS? Press SEL for confir-
mation. Or, press OFF to return to the CID record
previously displayed.
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Handset Settings
Ringer Volume
•
•
•
From the idle (OFF) mode, press SEL then
or key to RINGERVOLUME.
Press SEL again. The current ringer volume
will be shown:
Press
and
keys or enter digit 0-6 to the
desired ringer volume. The current ring tone
is played and the volume bar is increased/
decreased each time the setting is adjusted.
At the lowest setting, display will show:
•
•
The Handset will not ring when a call comes
in if Ringer Volume is setted to the lowest
setting.
Press SEL to confirm the setting.
Ringer Tone
•
From the idle (OFF) mode, press SEL then
or key to RINGERTONE.
•
Press SEL. You will then be prompted to
choose INTERCOM CALL or OUTSIDE
CALL. Press
or
keys to select the de-
sired option.
•
•
Press SEL again. You can then use
keys or enter digit 0-9 to sample the ring
tones. The screen, will show:
or
Press SEL to confirm your setting.
Key Tone (preset to ON)
•
From the idle (OFF) mode, press SEL then
or key to KEYTONE.
•
Press SEL again. The current setting will be
shown. Press or keys to scroll to ON or
OFF. When set to ON, the Handset will emit
a beep whenever a key is pressed.
•
When the desired option is shown, press
SEL to confirm your selection.
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Handset Settings
Handset Name (preset as ‘VTECH’)
• It is possible to give each Handset its own
unique name. The name is shown in the first
line when the Handset is idle. The name can
be a maximum of 16 characters in length.
• From the idle (OFF) mode, press SEL then
or key to HANDSET NAME.
•
•
Press SEL again. The display will show the
current setting, for example:
Press DEL to backspace then ‘spell’ the de-
sired name.
VTech
NOTE: The characters are entered in the same
way as for the phone book, see the table in
page 15.
•
Press SEL to confirm the setting.
Language (preset to English)
•
From the idle (OFF) mode, press SEL then
or key to LANGUAGE.
•
Press SEL to select this option. Press
keys to scroll from English to French or
Spanish.
or
•
Press SEL to confirm the setting.
MessageWaiting
Your telephone can detect a Visual Message
Waiting signal, generated by many tele-
phone service providers. If you subscribe to
Voice Mail service from your local telephone
company (fee required), and a Visual Message
Waiting signal is provided, the Handset will dis-
play MESSAGE WAITING, alerting you to new
messages.
Once you have reviewed all new mes-
sages, the Message Waiting alert will automati-
cally be turned off.
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Handset Settings
Clear MessageWaiting
If, after reviewing all new voice mail messages,
the Message Waiting alert still remains on the
screen and the MESSAGEWAITING LED on Base
is still flashing, you can manually remove the
indication from the screen and turn the LED off.
•
From the idle (OFF) mode, press SEL then
or key to CLEAR MSGWAIT.
•
Press SEL then the display will ask you TURN
INDICATOR OFF? Press SEL again to con-
firm. To exit, press OFF.
DialType (preset toTone)
•
From the idle (OFF) mode, press SEL then
or key to DIALTYPE.
• Press SEL then use
or
key to scroll from
TONE to PULSE.
•
Press SEL to confirm your setting.
NOTE: When the phone is set for PULSE dial
mode, it is possible to switch to temporary TONE
mode during an ongoing call by pressing *. Once
pressed, TONE will be used for rest of the call.
After you hang up, the phone will return to pulse
dialing for the next call.
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Headset Operation
Headset Operation
Your ip 5825 Handset is equipped with a 2.5mm Headset Jack for use with an
optional accessory Headset for hands-free operation. If you choose to use the
Headset option, you must obtain an optional accessory Headset, which is com-
patible with the ip 5825.
To purchase a Headset, call VTech Customer Service at 1-800-595-9511.
Once you have a compatible 2.5mm Headset, locate the Headset Jack on
the ip 5825 Handset. Connect the plug on the Headset cord to the jack (under
a small rubber flag) on the cordless Handset. The plug should fit securely. Do
not force the connection.
NOTE:
• Whenever a compatible Headset is con-
nected to the cordless Handset, the mi-
crophone on the Handset will be muted.
This is done to limit the effect of back-
ground noise.
• When a compatible Headset is con-
nected to the cordless Handset, your
Speakerphone feature will be disabled.
To use your Speakerphone feature, sim-
ply disconnect the Headset from the
Handset.
Belt Clip
The ip 5825 is also equipped with a de-
tachable belt clip. Align the pins on the
inside edge of the clip with the notches
on the sides of the Handset. The belt clip
should snap securely into place. Do not
force the connection.
24
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In Case Of Difficulty
In Case Of Difficulty
If you have difficulties in operating your phone, the suggestions below should
solve the problem. If you still have difficulties after trying these suggestions,
call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Tele-
communications Canada Ltd. at 1-800-267-7377.
The Phone Doesn’tWork At All
•
Make sure the power cord is plugged in.
•
Make sure the telephone line cord is plugged firmly into the Base Unit and
the telephone wall jack.
•
Make sure the battery is properly charged. If you get a LOW BATTERY mes-
sage or indication, the battery needs charging.
No DialTone
•
First check all the suggestions above.
• If you still don’t hear a dial tone, disconnect the Base Unit from the telephone
jack and connect a different phone. If there is no dial tone on that phone
either, the problem is in your wiring or local service. Contact your local tele-
phone company.
You Get Noise, Static, Or A Weak Signal EvenWhenYou’re NearThe
Base Unit
•
Household appliances plugged into the same circuit as the Base Unit can
sometimes cause interference. Try to move the appliance or the Base Unit to
another outlet.
You Get Noise, Static, Or AWeak SignalWhenYou’re Away FromThe
Base Unit
•
You may be out of range. Either move closer to the Base, or relocate the Base
Unit.
•
The layout of your home may be limiting the range. Try to move the Base Unit
to another position.
The Handset Does Not RingWhenYou Receive A Call
•
Make sure you have the ringers activated. Refer to the section(s) on Ringer
Volume in this User's Manual.
•
Make sure the telephone line cord is plugged firmly into the Base Unit and
the telephone jack. Make sure the power cord is plugged in.
You may be too far from the Base Unit.
You may have too many extension phones on your telephone line to allow all
of them to ring. Try to unplug some of the other phones.
•
•
You Hear Other CallsWhile UsingYour Phone
•
Disconnect your Base Unit from the telephone jack, and plug in a corded
telephone. If you still hear other calls, the problem is probably in your wiring
or local service. Call your local telephone company.
You Hear Noise InThe Handset, And None OfThe Keys Or Buttons Work
25
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In Case Of Difficulty
•
Make sure the power cord is plugged in.
Common Cure For Electronic Equipment
If the unit does not seem to be responding
normally, then try to put the Handset in the
cradle. If it does not seem to respond, do
the following (in the order listed):
1. Disconnect the power to the Base.
2. Disconnect the Handset battery.
3. Wait a few minutes.
4. Connect power to the Base.
5. Re-install the battery.
6. Watch for Handset to display
VTECH or your own handset name.
26
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Maintenance
Taking Care OfYourTelephone
Your cordless telephone contains sophisticated electronic parts, so it must be
treated with care.
Avoid rough treatment
Place the Handset down gently. Save the original packing materials to protect
your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the Handset outdoors
in the rain, or handle it with wet hands. Do not install your Base Unit near a sink,
bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment.
For your own safety, use caution when using electric appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for
many years. Clean it only with a soft cloth slightly dampened with water or a
mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when
you are wet or standing in water. If your Base Unit should fall into water, DO
NOT RETRIEVE IT UNTILYOU UNPLUGTHE POWER CORD AND
TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by
the unplugged cords.
27
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Warranty Statement
What does this limited warranty cover?
•
The manufacturer of this VTech product, VTech Communications, warrants to
the holder of a valid proof of purchase (“Consumer” or “you”) that the product
and all accessories provided by VTech in the sales package (“Product”) are
free from material defects in material and workmanship, pursuant to the follow-
ing terms and conditions, when installed and used normally and in accor-
dance with operation instructions, This limited warranty extends only to the
Consumer for Products purchased and used in the United States of America.
What will VTech Communications do if the Product is not free from
material defects in materials and workmanship during the limited
warranty period (“Materially Defective Product”)?
•
During the limited warranty period, VTech’s authorized service representa-
tive will repair or replace at VTech’s option, without charge, a Materially
Defective Product. If we repair this product, we may use new or refurbished
replacement parts. If we choose to replace this product, we may replace it
with a new or refurbished product of the same or similar design. VTech will
return repaired or replace ment products to you in working condition. VTech
will retain defective parts, modules, or equipment. Repair or replacement of
Product, at VTech’s option, is your exclusive remedy. You should expect the
repair or replacement to take approximately 30 days.
How long is the limited warranty period?
•
The limited warranty period for the product extends for ONE(1) YEAR from
the date of purchase if we repair or replace a Materially Defective Product
under the terms of this limited warranty. This limited warranty also applies to
repaired or replacement Products for a period of either (a) 90 days from the
date the repaired or replacement Product is shipped to you or (b) the time
remaining on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover
1. Product that has been subjected to misuse, accident, shipping or other physical
damage, improper installation, abnormal operation or handling, negligent,
inundation, fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by
anyone other than an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal con-
ditions, network reliability or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech
electrical accessories; or
5. Product whose warranty/quality stickers, Product serial numbers plates or
electronic serial numbers have been removed, altered or rendered illegible; or
28
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Warranty Statement
6. Product purchased, used, serviced, or shipped for repair from outside the
United States, or used for commercial or institutional purposes (including but
not limited to Products used for rental purposes); or
7. Product returned without valid proof of purchase (see 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and in-
stallation or repair of systems outside the unit.
How do you get warranty service?
•
To obtain warranty service in the United States of America, call 1- 800-595-
9511 for instructions regarding where to return the Product. Before calling for
service, please check the user’s manual. A check of the Product controls and
features may save you a service call.
•
Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of Product(s) to the service location. VTech
will return repaired or replaced product under this limited warranty to you,
transportation, delivery or handling charges prepaid. VTech assumes no risk
for damage or loss of the Product in transit.
•
If the Product failure is not covered by this limited warranty, or proof of pur-
chase does not meet the terms of this limited warranty, VTech will notify you
and will request that you authorize the cost of repair and return shipping
costs for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the
VTech service location along with a description of the malfunction or difficulty;
2. Include “valid proof of purchase” (sales receipt) identifying the Product pur-
chased (Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other Limitations
•
This warranty is the complete and exclusive agreement between you and
VTech. It supersedes all other written or oral communications related to this
Product. VTech provides no other warranties for this product. The warranty
exclusively describes all of VTech’s responsibilities regarding the product.
There are no other express warranties. No one is authorized to make modi-
fications to this limited warranty and you should not rely on any such modifi-
cation.
State Law Rights: This warranty gives you specific legal rights, and you may
also have other rights, which vary from state to state.
Limitations: Implied warranties, including those of fitness for a particular pur-
pose and merchantability (an unwritten warranty that the product is fit for ordi-
nary use)
29
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Warranty Statement
are limited to one year from date of purchase. Some states do not allow limita-
tions on how long an implied warranty lasts, so the above limitation may not
apply to you.
•
In no event shall VTech be liable for any indirect, special, incidental, conse-
quential, or similar damages (including, but not limited to lost profits or rev-
enue, inability to use the product, or other associated equipment, the cost of
substitute equipment, and claims by third parties) resulting from the use of
this product, some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not
apply to you.
30
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FCC, ACTA, and IC Regulations
FCC, ACTA and IC Regulations
This equipment complies with Parts 15 of the Federal Communications Commis-
sion (FCC) rules for the United States. It also complies with regulations RSS210
and CS-03 of Industry and Science Canada. Operation is subject to the follow-
ing two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause
undesired operation of the device.
A label is located on the underside of the Base Unit containing either the FCC
registration number and Ringer Equivalence Number (REN) or the IC registra-
tion number and Load Number. You must, upon request, provide this informa-
tion to your local telephone company.
This equipment is compatible with inductively coupled hearing aids.
Should you experience trouble with this telephone equipment, please contact:
VTech Communications Inc
CUSTOMER SERVICE at 1-800-595-9511. In Canada, call VTech Telecommunica-
tions Canada Ltd. at 1-800-267-7377.
For repair/warranty information. The telephone company may ask you to discon-
nect this equipment from the line network until the problem has been corrected.
FCC Part 15
Warning: Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
The equipment has been tested and found to comply with part 15 of the FCC
rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or tele-
vision reception, which can be determined by turning the equipment off and on,
the user is encouraged to try and correct the interference by one or more of the
following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet or on a circuit different from that to
which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
To ensure safety of users, the FCC has established criteria for the amount of radio
frequency energy that can be safely absorbed by a user or bystander according
31
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FCC, ACTA, and IC Regulations
to the intended usage of the product. This product has been tested and found to
comply with the FCC criteria. The handset has such a low power that it does not
require testing. It may be safely held against the ear of the user. The base unit
shall be installed & used such that parts of the user’s body other than the hands
should be maintained at a comfortable distance of approximately 20 cm or more.
FCC Part 68 and ACTA
If this equipment was approved for connection to the telephone network prior to
July 23, 2001, it complies with Part 68 of the Federal Communications Commis-
sion (FCC) rules. If the equipment was approved after that date, it complies with
the Part 68 rules and with Technical Requirements for Connection of Equip-
ment to the Telephone Network adopted by the Administrative Council for Termi-
nal Attachments (ACTA). We are required to provide you with the following
information.
1. Product identifier and REN information
The label on the back or bottom of this equipment contains, among other things,
an identifier indicating product approval and the Ringer Equivalence Number
(REN). This information must be provided to your local telephone company
upon request. For equipment approved prior to July 23, 2001, the product iden-
tifier is preceded by the phrase “FCC Reg No.” and the REN is listed sepa-
rately. For equipment approved after that date, the product identifier is pre-
ceded by “US” and a colon (:), and the REN is encoded in the product identifier
without a decimal point as the sixth and seventh characters following the colon.
For example, the product identifier US:AAAEQ03T123XYZ would indicate an REN
of 0.3. The REN is used to determine how many devices you may connect to your
telephone line and still have them ring when you are called. In most, but not all
areas, the sum of all RENs should be five (5.0)orless. You may want to contact your
local telephone company for more information.
2. Connection and use with the nationwide telephone network
The plug and jack used to connect this equipment to the premises wiring and
the telephone network must comply with the applicable Part 68 rules and tech-
nical requirements adopted by ACTA. A compliant telephone cord and modular
plug is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant. An RJ11 jack should normally be used for
connecting to a single line and an RJ14 jack for two lines. See Installation
Instructions in the user’s manual. This equipment may not be used with Coin
Telephone Lines or with Party Lines. If you have specially wired alarm dialing
equipment connected to your telephone line, ensure the connection of this
equipment does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone company or a quali-
fied installer.
32
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FCC, ACTA, and IC Regulations
3. Repair instructions
If this equipment is malfunctioning, it must be unplugged from the modular jack
until the problem has been corrected. Repairs to this telephone equipment can
only be made by the manufacturer or its authorized agents. For repair proce-
dures, follow the instructions outlined under the Limited Warranty.
4. Rights of the telephone company
If this equipment is causing harm to the telephone network, the telephone com-
pany may temporarily discontinue your telephone service. The telephone com-
pany is required to notify you before interrupting service. If advance notice is not
practical, you will be notified as soon as possible. You will be given the oppor-
tunity to correct the problem and the telephone company is required to inform
you of your right to file a complaint with the FCC. Your telephone company may
make changes in its facilities, equipment, operation, or procedures that could
affect the proper functioning of this product. The telephone company is required
to notify you if such changes are planned.
5. Hearing aid compatibility
If this product is equipped with a corded or cordless Handset, it is hearing aid
compatible.
6. Programming/testing of emergency numbers
If this product has memory dialing locations, you may choose to store police, fire
department and emergency medical service telephone numbers in these loca-
tions. If you do, please keep three things in mind:
a. We recommend that you also write the telephone number on the directory
card, so that you can still dial the emergency number manually if the memory
dialing feature doesn’t work.
b. This feature is provided only as a convenience, and the manufacturer as-
sumes no responsibility for customer reliance upon the memory feature.
c. Testing the emergency telephone numbers you have stored is not recom-
mended. However, if you do make a call to an emergency number:
•
You must remain on the line and briefly explain the reason for the call before
hanging up.
•
Programming/testing of emergency numbers should be performed during
off-peak hours, such as in the early morning or late evening, when the emer-
gency services tend to be less busy.
IC (Industry Canada)
This telephone is registered for use in Canada.
The term “IC:” before the radio certification number only signifies that Industry
Canada technical specifications were met.
33
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FCC, ACTA, and IC Regulations
Notice:
This equipment meets the applicable Industry Canada Terminal Equipment Tech-
nical Specifications. This is confirmed by the registration number. The abbrevia-
tion, IC, before the registration number signifies that registration was performed
based on a Declaration of Conformity indicating that Industry Canada technical
specifications were met. It does not imply that Industry Canada approved the
equipment.
Notice:
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The
REN assigned to each terminal equipment provides an indication of the maxi-
mum number of terminals allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices sub-
ject only to the requirement that the sum of the Ringer Equivalence Numbers of
all the devices does not exceed five.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equip-
ment must also be installed using an acceptable method of connection. The
customer should be aware that compliance with the above conditions may not
prevent degradation of services in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations made
by the user to this equipment, or equipment malfunctions, may give the telecom-
munications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connec-
tions of the power utility, telephone lines and internal metallic water pipe sys-
tem, if present, are connected together. This precaution may be particularly im-
portant in rural areas.
Caution:
Users should not attempt to make such connections themselves, but should con-
tact the appropriate electrical inspection authority, or electrician, as appropri-
ate.
Your Cordless Phone is designed to operate at the maximum power allowed by
the FCC and IC. This means your Handset and Base Unit can communicate
only over a certain distance - which will depend on the location of the Base Unit
and Handset, weather, and the construction and layout of your home or office.
34
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Technical Specifications
FREQUENCY CONTROL
WEIGHT
Crystal controlled
PLL synthesizer
Handset: 146 grams
(excluding Battery)
Base: 210 grams
Charger: 225 grams
TRANSMIT FREQUENCY
Base: 5744.736 - 5825.952 MHz
Handset: 2401.056 - 2482.272 MHz
POWER REQUIREMENTS
Handset: 3.6V 600mAh NiMH
Battery
Base: 9 V @ 600mA
Charger: 9 V @ 150mA
RECEIVE FREQUENCY
Base: 2401.056 - 2482.272 MHz
Handset: 5744.736 - 5825.952 MHz
MEMORY
CHANNELS
Speed Dial: 50 Memory locations;
up to 32 digits per location
95 Channels
CID: 50 Memory locations
SPECIFICATIONS ARETYPICAL
AND MAY CHANGE WITHOUT
NOMINAL EFFECTIVE RANGE
Maximum power allowed by FCC and
IC. Actual operating range may vary
according to environmental conditions
at the time of use.
NOTICE.
SIZE
Handset: 182mm x 55.3mm x 40mm
(including antenna)
Base: 115.8mm x 112.2mm x 62.6mm
Charger: 76.5mm x 79.4mm x 45.2mm
35
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VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton,
Oregon, 97008
Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond,
B.C. V6X 1Z9.
Copyright 2003 for VTECH TELECOMMUNICATIONS LTD.
PrintedinChina
91-005467-070-000
ISSUE0
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Table Of Contents
IMPORTANT SAFETY INSTRUCTIONS .......................................................... 1
INTRODUCTION .............................................................................................. 3
Parts Check List................................................................................................ 4
The Handset Layout ......................................................................................... 5
The Base Unit Layout ...................................................................................... 6
GETTING STARTED ......................................................................................... 7
SETUP .............................................................................................................. 7
Connecting power to Base Unit/ Handset Charger ......................................... 7
Installation of Battery in Handset...................................................................... 8
Charging of the Handset Battery ...................................................................... 8
Check Battery Indicator .................................................................................... 9
Connecting to Phone Line ............................................................................... 9
Checking for Dial Tone..................................................................................... 9
Tone/ Pulse selection ....................................................................................... 9
Wall Mounting ................................................................................................. 10
BASIC OPERATION ....................................................................................... 11
Handset and Base Indicators ......................................................................... 11
Handset Icons ................................................................................................. 11
Handset LEDs ................................................................................................ 11
Base LEDs ...................................................................................................... 11
Handset Operation ......................................................................................... 12
Making Calls ................................................................................................... 12
Answering Calls ............................................................................................. 12
Flash Function ................................................................................................ 12
Redial Funtion ................................................................................................ 12
Mute Function ................................................................................................. 13
Intercom Call .................................................................................................. 13
Call Forward ................................................................................................... 14
Call Transfer ................................................................................................... 14
Conference Call ............................................................................................. 14
Base Operation............................................................................................... 14
Phonebook Operation .................................................................................... 15
Storing a New Entry........................................................................................ 15
Reviewing/Dialing from the Phonebook ........................................................ 16
Editing a Phonebook entry ............................................................................. 17
Delete a phonebook entry .............................................................................. 17
Calls Log (Caller ID - Call Waiting) ................................................................ 18
Caller ID - Call Waiting ID .............................................................................. 18
Reviewing Caller ID ....................................................................................... 18
Storing a Caller ID .......................................................................................... 19
Dialing from Caller ID ..................................................................................... 19
Deleting Caller ID ........................................................................................... 20
Handset Settings ............................................................................................ 21
Ringer Volume ............................................................................................... 21
Ringer Tone.................................................................................................... 21
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Table Of Contents
Key Tone (preset to ON) ................................................................................. 21
Handset Name (preset as ‘VTECH’) .............................................................. 22
Language (preset to English) ......................................................................... 22
Message Waiting ............................................................................................ 22
Clear Message waiting................................................................................... 23
Dial Type (preset to Tone) .............................................................................. 23
ADVANCED OPERATION ............................................................................. 24
HEADSET OPERATION ................................................................................. 24
ADDITIONAL INFORMATION ........................................................................ 25
In Case Of Difficulty ........................................................................................ 25
Maintenance ................................................................................................... 27
Warranty Statement ........................................................................................ 28
FCC, ACTA, and IC Regulations .................................................................... 31
Technical Specifications ................................................................................ 35
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Congratulations on your purchase
of this VTech product
NEED HELP?
Our representatives are here
to help you with any questions
concerning the operation of this
product, available accessories,
or any other related issues.
Call Toll Free:
1-800-595-9511
In Canada, Call:
1-800-267-7377
or visit our website at
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