VTech Telephone CS6114 2 User Manual

Online user’s manual  
w w w.v techphones.com  
Models:  
CS6114/CS6114-2  
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Table of contents  
The RBRC® seal.........................33  
Multiple handset use .................12  
ii  
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Getting started  
Parts checklist  
Your telephone contains the following items. Save your sales receipt and  
original packaging in the event warranty service is necessary.  
Charger and  
charger adapter  
(1 for CS6114-2)  
Battery  
compartment cover  
(1 for CS6114 and  
2 for CS6114-2)  
Battery  
(1 for CS6114 and  
2 for CS6114-2)  
Telephone  
line cord  
User’s manual  
CANCEL  
User’s manual  
Telephone base  
power adapter  
Handset  
(1 for CS6114 and  
2 for CS6114-2)  
Telephone base  
To purchase a replacement battery or power adapter, visit our website  
1
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Getting started  
Telephone base and charger installation  
Install the telephone base and charger as shown below.  
Make sure that the electrical outlet is not controlled by a wall switch.  
If you subscribe to digital subscriber line (DSL) high-speed Internet service  
through your telephone line, you must install a DSL filter between the  
telephone line cord and telephone wall jack. The filter prevents noise and  
caller ID problems caused by DSL interference. Contact your DSL service  
provider for more information about DSL filters.  
Electrical outlet  
Telephone  
(not controlled  
wall jack  
by a wall switch)  
A DSL filter (not  
included) is  
required if you have  
DSL high-speed  
Internet service  
Telephone base  
power adapter  
Charger  
adapter  
Telephone  
line cord  
Charger  
Telephone base  
• Use only the power adapters and batteries supplied with this product.  
1 (800) 267-7377.  
• The power adapters are intended to be correctly oriented in a vertical  
or floor mount position. The prongs are not designed to hold the plug in  
place if it is plugged into a ceiling, under-the-table or cabinet outlet.  
Wall mounting  
Your telephone comes ready for tabletop use. If you prefer to mount your  
telephone on the wall (optional), it is designed to mount on a standard  
telephone wall plate.  
You can mount the telephone base on the wall by positioning the  
top hole at the back of the telephone  
base against the top mounting  
stud [A]. Then slide the telephone  
base down on the mounting  
studs [A] and [B] until it locks  
into place.  
[A]  
Mounting  
studs  
[B]  
Telephone base  
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2
 
Getting started  
Battery installation  
After you install the handset battery, the handset will prompt you to set the  
date and time. The handset will also prompt you to set the date and time  
after a power failure. For instructions, see Set date and time on page 9. To  
skip, press OFF/CANCEL.  
Install the battery as shown below.  
1. Plug the battery connector securely into the socket inside the handset  
battery compartment.  
2. Place the battery with the label THIS SIDE UP facing up and the wires  
inside the battery compartment.  
3. Align the cover flat against the battery compartment, then slide it  
towards the center of the handset until it clicks into place.  
4. Charge the handset by placing it in the telephone base or charger. The  
CHARGE light remains on whenever the handset is charging.  
1
2
3
4
CHARGE  
light  
CANCEL  
• If the handset will not be used for a long period of time, disconnect and  
remove the battery to prevent any possible leakage.  
• To purchase a replacement battery, visit our website at  
3
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Getting started  
Battery charging  
Once you have installed the battery, the screen indicates the battery  
status (see the table below). If necessary, place the handset in the  
telephone base or charger to charge the battery. For best performance,  
keep the handset in the telephone base or charger when not in use. The  
battery is fully charged after 16 hours of continuous charging. See the table  
on page 25 for battery operating times.  
If the screen is blank, you need to charge the handset without interruption  
for at least 30 minutes to give the handset enough charge to use the  
telephone for a short time. When the battery is low, the handset displays  
Low battery along with a flashing icon. If you are on a call in low battery  
mode, the handset beeps every 50 seconds.  
The following table summarizes the battery charge indicators and actions  
to take.  
Battery indicators  
Battery status  
Action  
The screen is blank,  
or displays Place in  
charger and flashes. cannot be used.  
Battery has very little or Charge without interruption  
no charge. The handset (at least 30 minutes).  
The screen displays  
Low battery and  
flashes.  
Battery has enough  
charge to be used for a  
short time.  
Charge without interruption  
(about 30 minutes).  
The screen displays  
HANDSET X and  
--:-- --/--.  
Battery is charged.  
To keep the battery charged,  
place it in the telephone  
base or charger when not  
in use.  
If you place the handset in the telephone base or charger without plugging  
in the battery, the screen displays No battery.  
Telephone base layout  
IN USE light  
On when the handset is in use.  
Flashes quickly when there is an  
incoming call.  
Flashes when another telephone  
sharing the same line is in use.  
/FIND HANDSET  
Press once and then release to page  
all system handsets (page 12).  
4
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Getting started  
Handset layout  
CHARGE light  
On when the handset is charging in the  
telephone base or charger (page 3).  
CID/VOL-  
Press to review the call log when the  
telephone is not in use (page 20).  
During a call, press to decrease the  
listening volume. A double beep sounds  
at the lowest setting (page 11).  
Press to scroll down while in a menu, or  
reviewing the directory, call log or redial list.  
When entering numbers or names in  
the directory, press to move the cursor  
to the left.  
/FLASH  
Press to make or answer a call (page 11).  
During a call, press to answer an  
incoming call when you receive a call  
waiting alert (page 11).  
CANCEL  
1
Press repeatedly to add or remove 1 in  
front of the call log entry before dialing or  
saving it to the directory.  
Dialing keys  
Press to enter numbers or characters.  
TONE  
Press to switch to tone dialing temporarily  
during a call (page 12).  
MUTE/DELETE  
While on a call, press to mute the  
microphone (page 11).  
While using the dialing keys, press to  
delete digits or characters.  
While the handset is ringing, press to  
silence the ringer temporarily (page 12).  
When reviewing the directory, call log or  
redial list, press to delete the displayed  
entry (page 18, 22 or 14).  
5
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Getting started  
Handset layout  
MENU/SELECT  
Press to show the menu.  
While in a menu, press to select an item,  
or save an entry or setting.  
+
/VOL  
Press to review the directory when the  
telephone is not in use (page 16).  
During a call, press to increase the  
listening volume. A double beep sounds  
at the highest setting (page 11).  
Press to scroll up while in a menu, or  
reviewing the directory, call log or  
redial list.  
When entering numbers or names in  
the directory, press to move the cursor  
to the right.  
OFF/CANCEL  
During a call, press to hang up.  
While the handset is ringing, press to  
silence the ringer temporarily (page 12).  
CANCEL  
While the telephone is not in use,  
press and hold to erase the missed call  
indicator (page 19).  
While in a menu, press to return to the  
previous menu.  
While in a menu, press and hold to  
return to idle mode.  
While predialing, press to delete digits  
(page 11).  
#
Press repeatedly to show other dialing  
options when reviewing a call log entry  
(page 20).  
REDIAL/PAUSE  
Press repeatedly to review the redial list  
(page 13).  
While dialing or entering numbers into  
the directory, press and hold to insert a  
dialing pause (pages 11 and 15).  
6
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Telephone settings  
Using the menu  
To enter the handset menu:  
1. Press MENU/SELECT when the telephone is not in use.  
2. Press CID or  
until the screen displays the desired feature menu.  
3. Press MENU/SELECT to enter that menu.  
• To return to the previous menu, press OFF/CANCEL.  
• To return to idle mode, press and hold OFF/CANCEL.  
Ringer volume  
You can adjust the ringer volume or turn the ringer off.  
1. Press MENU/SELECT when the handset is not in use.  
Ringers  
2. Press CID or  
until the screen displays  
Ringers, then press MENU/SELECT twice.  
3. The screen displays Volume: with the current  
Volume:High  
setting flashing. Press CID or  
to choose Off,  
Low or High. A sample of each ringer volume plays  
as you scroll through the choices.  
4. Press MENU/SELECT to save your selection. You  
hear a confirmation tone.  
If the ringer volume is set to Off, the idle screen displays Ringer off.  
• When the ringer volume is set to Off, the handset still rings when you  
press /FIND HANDSET.  
Ringer tone  
You can change the handset ringer tone.  
Ringers  
1. Press MENU/SELECT when the handset is not in use.  
2. Press CID or  
until the screen displays  
Ringers, then press MENU/SELECT.  
3. Press CID or  
until the screen displays  
Ringer tone  
Tone: 1  
Ringer tone, then press MENU/SELECT.  
4. The screen displays Tone: with the current setting  
flashing. Press CID or  
to choose 1, 2, 3, or 4.  
A sample of each ringer tone plays as you scroll  
through the choices.  
5. Press MENU/SELECT to save your selection. You  
hear a confirmation tone.  
If you turn off the ringer volume, you will not hear ringer  
tone samples.  
7
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Telephone settings  
LCD language  
The LCD language is preset to English. You can select English, French or  
Spanish to be used in all screen displays.  
To change the setting:  
Settings  
1. Press MENU/SELECT when the handset is not in use.  
2. Press CID or  
until the screen displays  
Settings, then press MENU/SELECT twice.  
3. Press CID or  
to choose English, Français or  
LCD language  
Español, then press MENU/SELECT to save your  
setting. You hear a confirmation tone.  
Clear voicemail  
This telephone does not have a built-in answering system.  
Voicemail is a feature available from most telephone service providers.  
It may be included with your telephone service, or may be optional. Fees  
may apply. If you subscribe to voicemail service offered by your telephone  
service provider, New voicemail and  
appear on the handset when you  
have new voicemail messages. Contact your telephone service provider  
for more information and assistance about using your voicemail service.  
After you have listened to all new voicemail messages, the indicators on  
the handset turn off automatically.  
Use the clear voicemail feature when the telephone indicates there is new  
voicemail but there is none. For example, when you have accessed your  
voicemail while away from home. The clear voicemail feature only turns off  
the indicators; it does not delete your voicemail messages. As long as you  
have new voicemail messages, your telephone service provider continues  
to send the signal that turns on the indicators.  
To manually turn off these indicators:  
1. Press MENU/SELECT when the handset is not in use.  
Settings  
2. Press CID or  
until the screen displays  
Settings, then press MENU/SELECT.  
3. Press CID or  
until the screen displays  
Clr voicemail, then press MENU/SELECT. The  
Clr voicemail  
Clear VM icon?  
screen displays Clear VM icon?  
4. Press MENU/SELECT to confirm your selection. You  
hear a confirmation tone.  
Your telephone service provider may alert you of new  
messages with a broken (stutter) dial tone. Contact  
your telephone service provider for details.  
8
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Telephone settings  
Key tone  
You can turn the key tone on or off.  
1. Press MENU/SELECT when the handset is not in use.  
2. Press CID or  
Settings, then press MENU/SELECT.  
3. Press CID or until the screen displays  
Key tone, then press MENU/SELECT.  
Settings  
Key tone  
On  
until the screen displays  
4. Press CID or  
to choose On or Off, then press  
MENU/SELECT to confirm your selection. You hear a  
confirmation tone.  
Set date and time  
If you subscribe to caller ID service, the day, month and time are set  
automatically with each incoming call. You can also set the date and  
time manually.  
1. Press MENU/SELECT when the handset is not in use.  
2. Press CID or  
until the screen displays  
Settings  
Settings, then press MENU/SELECT.  
3. Press CID or  
until the screen displays  
Set date/time, then press MENU/SELECT.  
4. When the month is flashing, press CID or  
until  
Set date/time  
Date: 03/25/10  
Time: 02:35 PM  
the screen displays the correct month and then press  
MENU/SELECT; or, press the dialing keys (0-9) to  
enter the current month (for example, if the month is  
March, you must enter 03).  
5. Repeat step 4 to set the correct date and year and  
then press MENU/SELECT to advance to set the time.  
6. When the hour is flashing, press CID or  
until  
the screen displays the correct hour and then press  
MENU/SELECT; or, press the dialing keys (0-9) to  
enter the current hour (for example, if the time is  
two o’clock, you must enter 02).  
7. Repeat step 6 to set the correct minute.  
8. When AM or PM is flashing, press CID or  
to  
select AM or PM. Press MENU/SELECT to save your  
settings. You hear a confirmation tone.  
When there is a power failure or after battery replacement, the date and  
time needs to be reset.  
9
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Telephone settings  
Home area code  
If you dial local calls using only seven digits (area code not required), you  
can program your home area code so that when you receive a call within  
your local area, the telephone number is automatically stored in the call log  
without the area code.  
To change the setting:  
1. Press MENU/SELECT when the handset is not in use.  
2. Press CID or  
until the screen displays  
Home area code  
Settings, then press MENU/SELECT.  
3. Press CID or  
until the screen displays  
Home area code, then press MENU/SELECT. The  
screen displays the currently stored home area code.  
Home area code  
___  
4. Use the dialing keys (0-9) to enter the desired home  
area code.  
• Press MUTE/DELETE to delete a digit.  
• Press and hold MUTE/DELETE to delete all digits.  
5. Press MENU/SELECT to confirm. You hear a confirmation tone.  
If, in the future, your telephone service provider requires you to dial the  
area code when making a local call, or, if you move to a location that  
requires it, delete the home area code you have already programmed  
following the steps above. After you have deleted the home area code,  
___ appears.  
Dial mode  
If you have touch-tone service, the telephone is ready to use as soon  
as the battery is charged. If you have pulse (rotary) service, you need to  
change the dial mode to pulse dialing.  
To change the setting:  
1. Press MENU/SELECT when the handset is not in use.  
2. Press CID or  
until the screen displays Settings, then  
press MENU/SELECT.  
3. Press CID or  
until the screen displays Dial mode, then  
press MENU/SELECT.  
4. Press CID or  
to choose Tone or Pulse, then press MENU/SELECT  
to confirm your selection. You hear a confirmation tone.  
Website  
Use this feature to view the VTech website address.  
1. Press MENU/SELECT when the handset is not in use.  
2. Press CID or  
until the screen displays Website, then press  
MENU/SELECT. The screen displays the VTech website address.  
10  
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Telephone operation  
Make a call  
• Press  
/FLASH and then use the dialing  
keys (0-9) to dial the telephone number.  
Predial a call  
• Enter the telephone number using the dialing  
CANCEL  
keys (0-9), then press  
/FLASH to dial.  
• The screen shows the elapsed time as you talk (in hours, minutes  
and seconds).  
• When predialing (preview numbers before dialing), press MUTE/DELETE  
or OFF/CANCEL to backspace and delete; press and hold REDIAL/PAUSE  
to insert a dialing pause (a P appears).  
• If the handset is moved out of range while on a call, it will beep  
three times.  
Answer a call  
• Press  
/FLASH or any of the dialing keys (0-9, TONE or #).  
End a call  
• Press OFF/CANCEL or put the handset to the telephone base or charger.  
Volume  
-
+
• During a call, press CID/VOL or  
adjust the listening volume.  
/VOL to  
Mute  
The mute function allows you to hear the other party  
but the other party cannot hear you.  
1. During a call, press MUTE/DELETE on the handset.  
The handset screen displays Muted until the mute  
function is turned off.  
2. Press MUTE/DELETE again to resume the  
conversation. The handset screen temporarily  
displays Microphone on.  
Muted  
10:15PM 12/25  
Call waiting  
When you subscribe to call waiting service from your  
telephone service provider, you hear an alert tone if  
there is an incoming call while you are on another call.  
• Press  
/FLASH to put the current call on hold  
and take the new call.  
CANCEL  
• Press  
/FLASH at any time to switch back and  
forth between calls.  
11  
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Telephone operation  
Temporary ringer silencing  
When the telephone is ringing, you can temporarily silence the ringer of the  
handset without disconnecting the call. The next call rings normally at the  
preset volume.  
To silence the handset ringer:  
Ringer muted  
• Press OFF/CANCEL or MUTE/DELETE and then  
Ringer muted displays.  
10:15PM 12/25  
Temporary tone dialing  
If you have pulse (rotary) service only, you can switch from pulse to tone  
dialing temporarily during a call. This is useful if you need to send touch-  
tone signals to access your telephone banking or long distance services.  
1. During a call, press TONE .  
2. Use the dialing keys to enter the number. The telephone sends  
touch-tone signals.  
3. The telephone automatically returns to pulse dialing mode after you end  
the call.  
Find handset  
Use this feature to find all system handsets.  
To start paging:  
1. Press /FIND HANDSET on the telephone  
base once and then release when the  
telephone is not in use.  
2. All system handsets ring and flash  
Paging for 60 seconds.  
**  
**  
To end paging:  
• Press /FIND HANDSET on the telephone base once and then release.  
-OR-  
• Press  
/FLASH or any of the dialing keys (0-9, TONE or #) on the  
handset to stop the paging tone.  
Do not press and hold /FIND HANDSET for more than four seconds.  
It may lead to handset deregistration. If Not registered displays on the  
handset, refer to Troubleshooting on page 26 to register the handset to  
the telephone base.  
Multiple handset use (for CS6114-2 only)  
You can use both handsets at a time on an outside call.  
To share an outside call:  
• When a handset is already on a call and you would like to join the call,  
press  
/FLASH on the other handset to join the call.  
• To end the call, press OFF/CANCEL or place the handset in the telephone  
base or charger. The call continues until all handsets hang up.  
12  
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Telephone operation  
Chain dialing  
Use this feature to initiate a dialing sequence from numbers stored in the  
directory, call log or redial while you are on a call.  
Chain dialing can be useful if you wish to access other numbers (such  
as bank account numbers or access codes) from the directory, call log or  
redial list.  
To access a number in the directory while on a call:  
1. Press MENU/SELECT twice to enter the directory.  
2. Press CID or  
to scroll to the desired entry.  
3. Press MENU/SELECT to dial the displayed number.  
To access a number in the call log while on a call:  
1. Press MENU/SELECT and then press CID or  
to select Call log.  
2. Press MENU/SELECT and then press CID or  
to scroll to the  
desired entry.  
3. Press MENU/SELECT to dial the displayed number.  
To access a number in the redial list while on a call:  
1. Press REDIAL/PAUSE.  
2. Press CID,  
or REDIAL/PAUSE repeatedly to browse to the  
desired entry.  
3. Press MENU/SELECT to dial the displayed number.  
• You cannot edit a directory entry while on a call. For more details about the  
directory, see page 14.  
• You cannot copy a call log entry into the directory while on a call. For more  
details about the call log, see page 19.  
• You cannot erase a redial entry while on a call. See below for more details  
about the redial memory.  
• Press OFF/CANCEL to exit redial, directory or call log when you are on  
a call.  
Redial list  
Each handset stores the five most recently dialed numbers.  
When there are already five entries, the oldest entry is deleted to make  
room for the new entry.  
• Entries are shown in reverse chronological order.  
Review the redial list  
1. Press REDIAL/PAUSE when the handset is not  
in use.  
2. Press CID,  
or REDIAL/PAUSE repeatedly to  
browse the redial list.  
13  
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Telephone operation  
Dial a redial entry  
1. Press REDIAL/PAUSE when the handset is not in use.  
2. Press CID,  
or REDIAL/PAUSE repeatedly until the desired  
entry displays.  
3. Press  
/FLASH to dial.  
-OR-  
1. Press  
/FLASH when the handset is not in use.  
2. Press REDIAL/PAUSE and then press CID,  
or REDIAL/PAUSE  
repeatedly until the desired entry displays.  
3. Press MENU/SELECT to dial.  
Delete a redial entry  
1. Press REDIAL/PAUSE when the handset is not in use.  
2. Press CID,  
or REDIAL/PAUSE repeatedly to browse to the  
desired entry.  
3. Press MUTE/DELETE to delete the displayed number. You hear a  
confirmation tone.  
Directory  
The directory can store up to 30 entries. Each entry  
may consist of a phone number up to 30 digits and a  
name up to 15 characters.  
Directory empty  
• Each handset directory is independent (for CS6114-2  
only). Any additions, deletions or edits made on one  
handset are not reflected on the other handset.  
Directory full  
• When there are no records in the directory, the  
screen displays Directory empty.  
• When the directory is full and you try to save an  
entry, the screen displays Directory full.  
Elizabeth Jones  
18001234567890-  
• If the telephone number in the directory exceeds  
15 digits, a dash appears after the 14th digit and  
the remaining digits are shown after two seconds  
beginning with a dash.  
Elizabeth Jones  
-1234567890123-  
Elizabeth Jones  
-456  
14  
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Telephone operation  
Add a directory entry  
1. Enter the number when the handset is not in use. Press MENU/SELECT,  
then go to step 3.  
-OR-  
Press MENU/SELECT three times when the handset is not in use.  
2. When the screen displays Enter number:  
Directory  
Use the dialing keys to enter the number.  
• Press MUTE/DELETE to backspace and erase  
a digit.  
• Press and hold MUTE/DELETE to erase the  
entire entry.  
Add contact  
• Press CID or  
or right.  
to move the cursor to the left  
• Press and hold REDIAL/PAUSE to insert a dialing  
pause (a P appears).  
Enter number  
-
-OR-  
Copy a number from the redial list by pressing  
REDIAL/PAUSE and then press CID,  
or  
REDIAL/PAUSE repeatedly to select a number.  
Press MENU/SELECT to copy the number.  
3. Press MENU/SELECT to move to the name.  
Enter name  
Mike_  
The screen displays Enter name.  
4. Use the dialing keys (see Character Chart on  
page 16) to enter the name.  
• Press MUTE/DELETE to backspace and erase  
a character.  
• Press and hold MUTE/DELETE to erase the  
entire entry.  
• Press CID or  
or right.  
to move the cursor to the left  
5. Press MENU/SELECT to confirm. The screen displays Saved and then  
you hear a confirmation tone.  
15  
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Telephone operation  
Character chart  
Use the dialing keys and the chart below to enter a name (up to 15  
characters). Each press of a particular key causes the characters to be  
displayed in the following order:  
Characters by number of key presses  
Number  
Key  
1
2
3
4
5
6
7
8
9
10  
11  
1
1
.
-
(
)
*
#
&
/
,
2
A
B
E
H
K
N
Q
U
X
0
C
F
I
a
d
g
j
b
e
h
k
c
f
2
3
4
5
6
r
3
D
4
G
i
5
J
M
L
O
R
V
Y
l
6
m
S
t
n
p
u
w
o
q
v
x
7
P
s
z
7
9
8
T
8
y
9
0
W
Z
space  
TONE  
#
When entering a name in the directory, the first letter of each word is  
automatically capitalized. Press the number key repeatedly until the desired  
character appears.  
Review the directory  
Entries are sorted alphabetically.  
To search the directory:  
Review  
1. Press  
when the handset is not in use.  
2. Press CID or  
-OR-  
to browse.  
1. Press MENU/SELECT twice when the handset is not  
Mike Smith  
800-595-9511  
in use.  
2. Press CID or  
to select Review.  
3. Press MENU/SELECT and then press CID or  
to browse.  
16  
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Telephone operation  
Alphabetical search  
To start an alphabetical search:  
1. Follow the steps in Review the directory on page 16 to enter  
the directory.  
2. Use the dialing keys to enter the letters associated with the name. For  
example, if you have entries for Jenny, Jessie, Kristen and Laura in  
your directory, press 5 (JKL) once to see Jenny (when Jenny displays,  
press CID to see Jessie), twice to see Kristen, or three times to see  
Laura. If there is no name entry matching your search, the next closest  
match in alphabetical order appears. If necessary, press CID or  
to browse.  
Dial a directory entry  
1. Search for the desired entry in the directory (see Review the directory  
on page 16 or Alphabetical search above).  
2. When the desired entry appears, press  
/FLASH to dial.  
Edit a directory entry  
1. Search for the desired entry in the directory (see Review the directory  
on page 16 or Alphabetical search above).  
2. When the desired entry appears, press MENU/SELECT. The screen  
displays Edit number and the stored number.  
Edit number  
• If the number has more than 11 digits, the screen  
800-595-9511_  
only displays the stored number.  
3. Use the dialing keys to edit the number.  
• Press MUTE/DELETE to backspace and erase  
a digit.  
• Press and hold MUTE/DELETE to erase the entire entry.  
• Press CID or  
to move the cursor to the left or right.  
• Press and hold REDIAL/PAUSE to insert a dialing pause (a P appears).  
4. Press MENU/SELECT to move to the name.  
Edit name  
The screen displays Edit name and then the  
stored name.  
5. Use the dialing keys (see Character Chart on  
page 16) to edit the name.  
• Press MUTE/DELETE to backspace and erase  
a character.  
Mike Smith_  
• Press and hold MUTE/DELETE to erase the  
entire entry.  
• Press CID or  
or right.  
to move the cursor to the left  
6. Press MENU/SELECT to confirm. The screen displays Saved and then  
you hear a confirmation tone.  
17  
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Telephone operation  
Delete a directory entry  
1. Search for the desired entry in the directory (see  
Review the directory on page 16 or Alphabetical  
search on page 17).  
Mike Smith  
800-595-9511  
2. When the desired entry appears, press  
MUTE/DELETE. The screen displays  
Delete Contact? and the number.  
Delete contact?  
800-595-9511  
3. Press MENU/SELECT to confirm. The screen  
displays Deleting ... and then Contact deleted.  
You hear a confirmation tone.  
Deleting...  
Contact deleted  
About caller ID  
This product supports caller ID services provided by most telephone  
service providers. Caller ID allows you to see the name, number, date and  
time of calls. Some names and numbers may not show because they are  
not available or blocked by the caller. The caller ID information shows after  
the first or second ring.  
Information about caller ID with call waiting  
Caller ID with call waiting lets you see the name and telephone number of  
the caller before answering the telephone, even while on another call.  
It may be necessary to change your telephone service to use this feature.  
Contact your telephone service provider if:  
• You have both caller ID and call waiting, but as separate services (you  
may need to combine these services).  
• You have only caller ID service, or only call waiting service.  
• You do not subscribe to caller ID or call waiting services.  
There are fees for caller ID services. In addition, services may not be  
available in all areas.  
This product can provide information only if both you and the caller are  
in areas offering caller ID service and if both telephone service providers  
use compatible equipment. The time and date are sent by your telephone  
service provider along with the call information.  
You can use this product with regular caller ID service, or you can use this  
product’s other features without subscribing to either caller ID or combined  
caller ID with call waiting service.  
18  
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Telephone operation  
Call log  
If you subscribe to caller ID service, information about each caller  
appears after the first or second ring. If you answer a call before the caller  
information appears on the screen, it will not be saved in the call log.  
• The call log stores up to 30 entries. Each entry has up to 24 digits for the  
phone number and 15 characters for the name. If the telephone number  
has more that 15 digits, only the last 15 digits appear. If the name has  
more than 15 characters, only the first 15 characters are shown and  
saved in the call log.  
• You can review, redial and copy an entry into the directory.  
• Entries appear in reverse chronological order.  
• When the call log is full, the oldest entry is deleted to make room for new  
incoming call information.  
• XX missed calls displays when there are new call log entries that have  
not been reviewed.  
• Call log empty displays when there are no records in the call log.  
• Call log entries are shared by all system handsets (for CS6114-2 only).  
Any deletions made on one handset are reflected on the other handset.  
• Only one handset can review the call log at a time (for CS6114-2 only). If  
a handset tries to enter the call log while another handset is already in it,  
Not available displays.  
For call log entries with numbers between 16 and 24 digits, in order to view the  
entire number, you must save the entry to the directory (see page 21).  
Missed call indicator  
When there are calls that have not been reviewed in the  
call log, the handset displays XX missed calls.  
XX missed calls  
Each time you review a call log entry marked NEW, the  
number of missed calls decreases by one.  
10:15PM12/25  
When you have reviewed all the missed calls, the  
Mike Smith  
missed call indicator no longer displays.  
595-9511  
If you do not want to review the missed calls one by  
10:15PM12/25NEW  
one, press and hold OFF/CANCEL on the idle handset to  
erase the missed call indicator. All the entries are then  
considered old.  
19  
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Telephone operation  
Memory match  
When the incoming telephone number matches the last seven digits of a  
telephone number in your directory, the screen displays the stored name of  
the directory entry.  
For example, if Linda Jones calls, her name appears as Linda if this is how  
you entered it into your directory.  
The number shown in the call log is in the format sent by the telephone  
service provider. It usually delivers 10-digit telephone numbers (area code  
plus phone number). If the last seven digits of the incoming telephone  
number does not match a number in your directory, the name appears as it  
is delivered by the telephone service provider.  
Review the call log  
1. Press CID when the handset is not in use.  
2. Press CID or  
to browse.  
-OR-  
1. Press MENU/SELECT when the handset is not in use. Press CID or  
to select Call log.  
2. Press MENU/SELECT twice and then press CID or  
to browse.  
You hear a double beep when you reach the beginning or end of the call log.  
View dialing options  
Although the call log entries received have 10 digits (the area code plus  
the seven-digit number), in some areas, you may dial only the seven  
digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven  
digits. You can change the number of digits that you dial from or store to  
the directory.  
Mike Smith  
800-595-9511  
While reviewing the call log, press # (pound key)  
repeatedly to show different dialing options for  
local and long distance numbers before dialing  
10:15PM 12/25  
or saving the telephone number in  
Press #  
Press #  
Press #  
Press #  
-OR-  
Press 1  
Press 1  
1-800-595-9511  
595-9511  
1-595-9511  
800-595-9511  
the directory.  
Press 1 repeatedly if you need to add or  
remove 1 in front of the telephone number  
before dialing or saving it in the directory.  
When the number is shown in the correct  
1-800-595-9511  
800-595-9511  
format for dialing, press  
/FLASH on the  
handset to call the number.  
If you have programmed the home area code (see page 10), only the last  
seven digits of the incoming phone numbers from that area code will be  
displayed while reviewing the call log. Press # repeatedly to display all  
possible dialing options.  
20  
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Telephone operation  
Dial a call log number  
1. When in the call log (see Review the call log on page 20), press CID  
or  
to browse to the desired entry.  
2. Press  
/FLASH to call.  
Save a call log entry to the directory  
1. When in the call log (see Review the call log on page 20), press CID  
or  
to browse.  
Edit number  
800-595-9511_  
2. When the desired entry appears, press  
MENU/SELECT. The screen displays Edit number  
and the stored number.  
3. Use the dialing keys to edit the number.  
• Press MUTE/DELETE to backspace and erase a digit.  
• Press and hold MUTE/DELETE to erase the entire entry.  
• Press CID or to move the cursor to the left or right.  
• Press and hold REDIAL/PAUSE to insert a dialing pause (a P appears).  
4. Press MENU/SELECT to move to the name.  
Edit name  
The screen displays Edit name and then the  
stored name.  
5. Use the dialing keys (see Character chart on  
page 16) to edit the name.  
• Press MUTE/DELETE to backspace and erase  
a character.  
Mike Smith_  
• Press and hold MUTE/DELETE to erase the  
entire entry.  
• Press CID or  
to move the cursor to the left or right.  
6. Press MENU/SELECT to confirm. The screen displays Saved and then  
you hear a confirmation tone.  
I
f there is no caller ID information, the screen displays Unable to save and you  
hear a double beep.  
21  
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Telephone operation  
Delete the call log entries  
To delete an entry:  
1. When in the call log, press CID or  
to browse.  
2. Press MUTE/DELETE to delete the selected entry. The screen displays  
Deleting... and then you hear a confirmation tone.  
To delete all entries:  
1. Press MENU/SELECT when the handset is not in use. Press CID or  
to select Call log.  
2. Press MENU/SELECT and then press CID or  
to select  
Del all calls.  
Delete all?  
3. Press MENU/SELECT and the screen displays  
Delete all?  
4. Press MENU/SELECT to confirm. The screen displays  
Deleting... and then you hear a confirmation tone.  
Call log display screen messages  
Displays  
When  
The caller is blocking the name information.  
PRIVATE NAME  
The caller is blocking the telephone number  
information.  
PRIVATE NUMBER  
PRIVATE CALLER  
The caller is blocking the name and number  
information.  
This caller’s name is unavailable.  
This caller’s number is unavailable.  
UNKNOWN NAME  
UNKNOWN NUMBER  
No call information is available about  
this caller.  
UNKNOWN CALLER  
It is a long distance call.  
LONG DISTANCE  
-OR-  
L(before the caller’s number)  
22  
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Appendix  
Display screen messages  
There are no call log entries.  
Call log empty  
Directory empty  
Directory full  
Ended X:XX:XX  
Incoming call  
Line in use  
There are no directory entries.  
The directory is full.  
You have just ended a call.  
There is an incoming call.  
A system handset is in use, or another telephone on  
the same line is in use.  
The battery needs to be recharged.  
Low battery  
MUTE is turned off and the person on the other end can  
hear you.  
Microphone on  
You have turned off the handset microphone. The other  
party cannot hear you but you can hear the other party.  
Muted  
There are new voicemail message(s) from the  
telephone service provider.  
New voicemail  
No battery  
No battery is installed. Follow the directions for  
battery installation on page 3 to install the battery  
before charging.  
There is no telephone line connected.  
No line  
Communication between the handset and telephone  
base is lost during a call.  
No signal  
One handset is already reviewing the call log and the  
other handset tries to review it.  
Not available  
Not registered  
The handset may be deregistered from the telephone  
base. Follow the instructions on page 26 to register the  
handset to the telephone base.  
The handset cannot communicate with the telephone  
base. Check the telephone base power connection or  
move the handset closer to the telephone base.  
Out of range or  
no pwr at base  
The handset is on a call.  
Phone X:XX:XX  
The battery is very low. Place the handset in the  
telephone base or charger for recharging.  
Place in charger  
The handset ringer is muted temporarily during an  
incoming call.  
Ringer muted  
The handset ringer is turned off.  
Your selection has been saved.  
Ringer off  
Saved  
There are calls that have not been reviewed in the  
call log.  
XX missed calls  
The system handsets are being paged.  
** Paging **  
23  
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Appendix  
Handset and telephone base indicators  
Handset light  
On when the handset is charging in the telephone base or charger.  
CHARGE  
Telephone base light  
On when the telephone is in use.  
IN USE  
Flashes quickly when there is an incoming call.  
Flashes when another telephone sharing the same line is in use.  
Handset screen icons  
Battery status - flashes when the battery is low and needs charging.  
Battery status - animates when the battery is charging.  
Battery status - becomes solid when the battery is fully charged.  
New voicemail - indicates you have received new voicemail  
message(s) from the telephone service provider.  
NEW  
New call log - indicates you have new missed call(s) in the call log.  
24  
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Appendix  
Battery  
It takes up to 16 hours for the battery to be fully charged. When it is fully  
charged, you can expect the following performance:  
Operation  
Operating time  
Seven hours  
Five days  
While in use (talking*)  
While not in use (standby**)  
*Operating times vary depending on your actual use and the age of the battery.  
**Handset is not charging or in use.  
The battery needs charging when:  
• A new battery is installed in the handset.  
• The handset beeps every 50 seconds while on a call.  
• The handset beeps and Low battery displays on the handset.  
• Place in charger displays on the handset.  
• A battery is properly installed and the screen is blank.  
CAUTION:  
To reduce the risk of fire or injury, read and follow these instructions:  
• Use only the battery(ies) provided or equivalent. To order a replacement, visit  
Do not dispose of the battery(ies) in a fire. Check with local waste management  
codes for special disposal instructions.  
• Do not open or mutilate the battery(ies). Released electrolyte is corrosive and  
may cause burns or injury to the eyes or skin. The electrolyte may be toxic  
if swallowed.  
Exercise care in handling batteries in order not to create a short circuit with  
conductive materials.  
Charge the battery(ies) provided with or identified for use with this product only in  
accordance with the instructions and limitations specified in this manual.  
• Observe proper polarity orientation between the battery and metallic contacts.  
To prevent fire or shock hazard, do not expose this product to water or any type  
of moisture.  
25  
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Appendix  
Troubleshooting  
If you have difficulty with your telephone, please try the suggestions  
1 (800) 267-7377.  
My telephone does not work at all.  
• Make sure the battery is installed and charged correctly (pages 3 and 4). For  
optimum daily performance, return the handset to the telephone base or charger  
after use.  
• Make sure the power adapter is securely plugged into an outlet not controlled by a  
wall switch.  
Make sure the telephone line cord is plugged firmly into the telephone base and  
the wall jack.  
• Unplug the electrical power to the telephone base. Wait for approximately 15  
seconds, then plug it back in. Allow up to one minute for the cordless handset and  
telephone base to synchronize.  
• Charge the battery in the handset for up to 16 hours.  
• If the battery is completely depleted, it may take up to 30 minutes to charge the  
handset before Low battery appears on the screen (page 4).  
• Remove and install the battery again. If that still does not work, it may be  
necessary to purchase a new battery.  
• Disconnect the telephone base from the telephone wall jack and plug in a working  
telephone. If the other telephone does not work, the problem is probably in the  
wiring or the local telephone service. Contact your telephone service provider.  
There is no dial tone.  
• Try all the above suggestions.  
• Move the handset closer to the telephone base. It may be out of range.  
• The telephone line cord may be defective. Install a new telephone line cord.  
• Disconnect the telephone base from the telephone wall jack and connect a  
different telephone. If there is no dial tone on this telephone either, the problem is  
in your wiring or local telephone service. Contact your telephone service provider.  
I cannot dial out.  
• Try all the above suggestions.  
• Make sure there is a dial tone before dialing. It is normal if the handset takes a  
second or two to synchronize with the telephone base before producing a dial  
tone. Wait an extra second before dialing.  
• If other telephones in your home are having the same problem, the problem is  
in the wiring or local telephone service. Contact your telephone service provider  
(charges may apply).  
• Eliminate any background noise. Mute the cordless handset before dialing, or dial  
from another room in your home with less background noise.  
Not registered appears on the handset and it does not work at all.  
• The handset may be deregistered from the telephone base. Follow the steps below  
to register the handset to the telephone base.  
1. Remove the handset from the telephone base.  
2. Press and hold /FIND HANDSET on the telephone base for about four  
seconds until the red IN USE light turns on.  
3. Then press # (pound key) on the handset. It displays Registering... and  
it takes about 60 seconds to complete the registration. The handset displays  
Registered for a few seconds and you hear a confirmation tone when the  
registration process completes.  
26  
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Appendix  
Troubleshooting  
Low battery shows on the handset screen.  
• Place the handset in the telephone base or charger for recharging.  
• Remove and install the battery again and use it until fully depleted, then charge the  
handset in the telephone base or charger for up to 16 hours.  
• If the above measures do not correct the problem, replace the battery.  
The battery does not charge in the handset or the handset battery  
does not accept charge.  
• Make sure the handset is placed in the telephone base or charger correctly. The  
CHARGE light on the handset should be on.  
• Remove and install the battery again, then charge for up to 16 hours.  
• If the handset is in the telephone base or charger but the CHARGE light on the  
handset is not on, refer to The CHARGE light is off below.  
• If the battery is completely depleted, it may take up to 30 minutes to charge the  
handset before Low battery appears on the screen (page 4).  
• Purchase a new battery. Refer to the Battery section (page 25).  
The CHARGE light is off.  
• Clean the charging contacts on the handset, telephone base and charger each  
month with a pencil eraser or a dry non-abrasive fabric.  
• Make sure the power adapter and telephone line cord are plugged in correctly  
and securely.  
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up  
to one minute for the handset and telephone base to reset.  
The telephone does not ring when there is an incoming call.  
• Make sure the handset ringer volume is not set to off (page 7).  
• Make sure the telephone line cord and power adapter are plugged in properly  
(page 2).  
• The handset may be too far from the telephone base. Move it closer to the  
telephone base.  
• There may be too many extension phones on the telephone line to allow all of  
them to ring simultaneously. Unplug some of them.  
• If other telephones in your home are having the same problem, the problem is  
in the wiring or local telephone service. Contact your telephone service provider  
(charges may apply).  
• Other electronic products such as HAM radios and other DECT phones can cause  
interference with your cordless phone. Try installing your phone as far away as  
possible from these types of electronic devices.  
• Test a working telephone at the telephone wall jack. If another telephone has the  
same problem, the problem is in the telephone wall jack. Contact your telephone  
service provider (charges may apply).  
• The telephone line cord may be defective. Install a new telephone line cord.  
• Remove and install the battery again and place the handset in the telephone base.  
• Wait for the handset to synchronize with the telephone base. Allow up to one  
minute for this to take place.  
27  
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Appendix  
Troubleshooting  
My handset beeps and is not performing normally.  
• Make sure the power cord is securely plugged into the telephone base. Plug  
the telephone base into a different working electrical outlet not controlled by a  
wall switch.  
• Move the handset closer to the telephone base. It may be out of range.  
• Reset the telephone base by unplugging the electrical power to the base. Wait  
for 15 seconds and plug it back in again. Allow up to one minute for the cordless  
handset and the telephone base to synchronize.  
• Other electronic products such as HAM radios and other DECT phones can cause  
interference with your cordless phone. Try installing your phone as far away as  
possible from these types of electronic devices.  
There is interference during a telephone conversation. My calls fade  
out when I am using the cordless handset.  
• The handset may be out of range. Move it closer to the telephone base.  
• If you subscribe to high-speed Internet service (DSL - digital subscriber line)  
through your telephone line, you must install a DSL filter between the telephone  
line cord and the telephone wall jack. The filter prevents noise and caller ID  
problems caused by DSL interference. Contact your DSL service provider for more  
information about DSL filters.  
• Appliances or other cordless telephones plugged into the same circuit as the  
telephone base can cause interference. Try moving the appliance or telephone  
base to another outlet.  
• Other electronic products such as HAM radios and other DECT phones can cause  
interference with your cordless phone. Try installing your phone as far away as  
possible from these types of electronic devices.  
• If your telephone is plugged in with a modem or a surge protector, plug the  
telephone (or modem/surge protector) into a different location. If this doesn’t solve  
the problem, relocate your telephone or modem farther apart from each other, or  
use a different surge protector.  
• The location of your telephone base can impact the performance of your cordless  
phone. For better reception, install the telephone base in a centralized location  
within your home or office, away from walls or other obstructions. In many  
environments, elevating the telephone base improves overall performance.  
• Disconnect the telephone base from the telephone wall jack and plug in a corded  
telephone. If calls are still not clear, the problem is probably in the wiring or local  
telephone service. Contact your telephone service provider (charges may apply).  
• If other telephones in your home are having the same problem, the problem is  
in the wiring or local telephone service. Contact your telephone service provider  
(charges may apply).  
I hear other calls when using the telephone.  
• Disconnect the telephone base from the telephone wall jack. Plug in a different  
telephone. If you still hear other calls, the problem is probably in the wiring or local  
telephone service. Contact your telephone service provider.  
I hear noise on the cordless handset and the keys do not work.  
• Make sure the telephone line cord is plugged in securely.  
28  
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Appendix  
Troubleshooting  
My caller ID features are not working properly.  
• Caller ID is a subscription service. You must subscribe to this service from your  
telephone service provider for this feature to work on your telephone.  
• The caller may not be calling from an area which supports caller ID.  
• Both your and the caller’s telephone service providers must use equipment  
compatible with the caller ID service.  
The caller ID information displays after the first or second ring.  
• If you subscribe to high-speed Internet service (DSL - digital subscriber line)  
through your telephone line, you must install a DSL filter between the telephone  
line cord and the telephone wall jack. The filter prevents noise and caller ID  
problems caused by DSL interference. Contact your DSL service provider for more  
information about DSL filters.  
The telephone does not receive caller ID or the telephone does not  
show caller ID during call waiting.  
• Make sure you subscribe to caller ID with call waiting features provided by your  
telephone service provider.  
• The caller may not be calling from an area which supports caller ID.  
• Both your and the caller’s telephone service providers must use equipment  
compatible with caller ID service.  
• If you subscribe to high-speed Internet service (DSL - digital subscriber line)  
through your telephone line, you must install a DSL filter between the telephone  
line cord and the telephone wall jack. The filter prevents noise and caller ID  
problems caused by DSL interference. Contact your DSL service provider for more  
information about DSL filters.  
Out of range or no pwr at base shows on the handset screen.  
• The handset may be out of range. Move it closer to the telephone base.  
• Make sure the power cord is securely plugged into the telephone base. Use a  
working electrical outlet not controlled by a wall switch.  
• Reset your telephone by unplugging the power adapter from the telephone base.  
Disconnect the battery from the cordless handset. Wait for 15 seconds, then  
plug in the power adapter and install the battery again. Place the handset in the  
telephone base and allow up to one minute for the handset and telephone base to  
synchronize.  
• Other electronic products such as HAM radios and other DECT phones can cause  
interference with your cordless phone. Try installing your phone as far away as  
possible from these types of electronic devices.  
New voicemail and  
know why.  
show on the handset display and I don’t  
• If New voicemail and  
appear on the handset, your telephone has received a  
signal from your telephone service provider that you have a voicemail message  
waiting for you to retrieve from them. Contact your telephone service provider for  
more information on how to access your voicemail.  
29  
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Appendix  
Troubleshooting  
I cannot retrieve voicemail messages.  
• If you subscribe to voicemail service from your telephone service provider  
(charges may apply), contact your telephone service provider for more  
information on how to access your voicemail.  
I subscribe to a nontraditional telephone service that uses my  
computer to establish connections, and my telephone doesn’t work.  
• Make sure your computer is powered on.  
• Make sure your Internet connection is working properly.  
• Make sure that the software is installed and running for your nontraditional  
telephone service.  
• Make sure to plug your USB telephone adapter into a dedicated USB port on  
your computer. Do not plug into a multiple port USB hub (USB splitter) that is  
not powered.  
• In a few rare instances, the USB port on your computer may not have enough  
power. In these instances, try using a USB hub with its own external power supply.  
If you are using a firewall, it may prevent access to your nontraditional telephone  
service. Contact your service provider for more information.  
Common cure for electronic equipment.  
• If the telephone is not responding normally, put the cordless handset in the  
telephone base. If it does not respond, try the following (in the order listed):  
1. Disconnect the power to the telephone base.  
2. Disconnect the battery on the cordless handset.  
3. Wait a few minutes before connecting power to the telephone base.  
4. Install the battery again and place the cordless handset in the telephone base.  
5. Wait for the cordless handset to synchronize with the telephone base. Allow up  
to one minute for this to take place.  
30  
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Appendix  
Important safety instructions  
When using your telephone equipment, basic safety precautions should always be  
followed to reduce the risk of fire, electric shock and injury, including the following:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol  
cleaners. Use a damp cloth for cleaning.  
4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink,  
laundry tub or swimming pool, or in a wet basement or shower.  
5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.  
6. Slots and openings in the back or bottom of the telephone base and handset are provided  
for ventilation. To protect them from overheating, these openings must not be blocked by  
placing the product on a soft surface such as a bed, sofa or rug. This product should never  
be placed near or over a radiator or heat register. This product should not be placed in any  
area where proper ventilation is not provided.  
7. This product should be operated only from the type of power source indicated on the  
marking label. If you are not sure of the type of power supply in your home or office,  
consult your dealer or local power company.  
8. Do not allow anything to rest on the power cord. Do not install this product where the cord  
may be walked on.  
9. Never push objects of any kind into this product through the slots in the telephone base or  
handset because they may touch dangerous voltage points or create a short circuit. Never  
spill liquid of any kind on the product.  
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an  
authorized service facility. Opening or removing parts of the telephone base or handset  
other than specified access doors may expose you to dangerous voltages or other risks.  
Incorrect reassembling can cause electric shock when the product is subsequently used.  
11. Do not overload wall outlets and extension cords.  
12. Unplug this product from the wall outlet and refer servicing to an authorized service facility  
under the following conditions:  
A. When the power supply cord or plug is damaged or frayed.  
B. If liquid has been spilled onto the product.  
C. If the product has been exposed to rain or water.  
D. If the product does not operate normally by following the operating instructions. Adjust  
only those controls that are covered by the operation instructions. Improper adjustment  
of other controls may result in damage and often requires extensive work by an  
authorized technician to restore the product to normal operation.  
E. If the product has been dropped and the telephone base and/or handset has been  
damaged.  
F. If the product exhibits a distinct change in performance.  
13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote  
risk of electric shock from lightning.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain  
circumstances, a spark may be created when the adapter is plugged into the power outlet,  
or when the handset is replaced in its cradle. This is a common event associated with the  
closing of any electrical circuit. The user should not plug the phone into a power outlet, and  
should not put a charged handset into the cradle, if the phone is located in an environment  
containing concentrations of flammable or flame-supporting gases, unless there is  
adequate ventilation. A spark in such an environment could create a fire or explosion. Such  
environments might include: medical use of oxygen without adequate ventilation; industrial  
gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.  
15. Only put the handset of your telephone next to your ear when it is in normal talk mode.  
16. The power adapters are intended to be correctly oriented in a vertical or floor mount  
position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling,  
under-the-table or cabinet outlet.  
SAVE THESE INSTRUCTIONS  
31  
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Appendix  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to digital cordless telephones):  
Wireless Technology Research, LLC (WTR), an independent research entity, led a  
multidisciplinary evaluation of the interference between portable wireless telephones and  
implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR  
recommends to physicians that:  
Pacemaker patients  
Should keep wireless telephones at least six inches from the pacemaker.  
Should NOT place wireless telephones directly over the pacemaker, such as in a breast  
pocket, when it is turned ON.  
Should use the wireless telephone at the ear opposite the pacemaker.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons  
using wireless telephones.  
Operating range  
This cordless telephone operates with the maximum power allowed by the Federal  
Communications Commission (FCC). Even so, this handset and telephone base can  
communicate over only a certain distance - which can vary with the locations of the telephone  
base and handset, the weather, and the layout of your home or office.  
When the handset is out of range, the handset displays Out of range or no pwr at base.  
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not  
connect well when you press  
to answer the call.  
/FLASH. Move closer to the telephone base, then press  
/FLASH  
If the handset moves out of range during a telephone conversation, there may be interference. To  
improve reception, move closer to the telephone base.  
Maintenance  
Taking care of your telephone  
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.  
Avoid rough treatment  
Place the handset down gently. Save the original packing materials to protect your telephone if  
you ever need to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or  
handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your  
own safety, take caution when using electrical appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many years. Clean  
it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or  
cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when you are wet or  
standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE  
IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE  
WALL. Then remove the telephone by the unplugged cords.  
32  
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Appendix  
About cordless telephones  
Privacy: The same features that make a cordless telephone convenient create some  
limitations. Telephone calls are transmitted between the telephone base and the cordless  
handset by radio waves, so there is a possibility that the cordless telephone conversations  
could be intercepted by radio receiving equipment within range of the cordless handset. For  
this reason, you should not think of cordless telephone conversations as being as private as  
those on corded telephones.  
Electrical power: The telephone base of this cordless telephone must be connected to a  
working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls  
cannot be made from the cordless handset if the telephone base is unplugged, switched off  
or if the electrical power is interrupted.  
Potential TV interference: Some cordless telephones operate at frequencies that may  
cause interference to televisions and VCRs. To minimize or prevent such interference, do  
not place the telephone base of the cordless telephone near or on top of a TV or VCR. If  
interference is experienced, moving the cordless telephone farther away from the TV or  
VCR often reduces or eliminates the interference.  
Rechargeable batteries: Exercise care in handling batteries in order not to create a  
short circuit with conducting material such as rings, bracelets, and keys. The battery or  
conductor may overheat and cause harm. Observe proper polarity between the battery and  
the battery charger.  
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe  
manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or  
punctured, they could release caustic material which could cause injury.  
The RBRC® seal  
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications,  
Inc. is voluntarily participating in an industry program to collect and recycle these batteries at  
the end of their useful lives, when taken out of service within the United States and Canada.  
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride  
batteries into the trash or municipal waste, which may be illegal in your area.  
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local  
retailers participating in the RBRC® program or at authorized VTech product service centers.  
TM  
Please call 1 (800) 8 BATTERY  
for information on Ni-MH battery recycling and disposal  
bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to  
protecting our environment and conserving natural resources.  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.  
33  
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Appendix  
Warranty  
What does this limited warranty cover?  
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase  
(“Consumer” or “you”) that the Product and all accessories provided in the sales package  
(“Product”) are free from defects in material and workmanship, pursuant to the following  
terms and conditions, when installed and used normally and in accordance with the Product  
operating instructions. This limited warranty extends only to the Consumer for Products  
purchased and used in the United States of America and Canada.  
What will VTech do if the Product is not free from defects in materials and workmanship  
during the limited warranty period (“Materially Defective Product”)?  
During the limited warranty period, VTech’s authorized service representative will repair or  
replace at VTech’s option, without charge, a Materially Defective Product. If we repair the  
Product, we may use new or refurbished replacement parts. If we choose to replace the  
Product, we may replace it with a new or refurbished Product of the same or similar design.  
We will retain defective parts, modules, or equipment. Repair or replacement of the Product,  
at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement  
Products to you in working condition. You should expect the repair or replacement to take  
approximately 30 days.  
How long is the limited warranty period?  
The limited warranty period for the Product extends for ONE (1) YEAR from the date of  
purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this  
limited warranty, this limited warranty also applies to the repaired or replacement Product for a  
period of either (a) 90 days from the date the repaired or replacement Product is shipped to you  
or (b) the time remaining on the original one-year warranty; whichever is longer.  
What is not covered by this limited warranty?  
This limited warranty does not cover:  
1. Product that has been subjected to misuse, accident, shipping or other physical damage,  
improper installation, abnormal operation or handling, neglect, inundation, fire, water or  
other liquid intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone other  
than an authorized service representative of VTech; or  
3. Product to the extent that the problem experienced is caused by signal conditions, network  
reliability, or cable or antenna systems; or  
4. Product to the extent that the problem is caused by use with non-VTech accessories; or  
5. Product whose warranty/quality stickers, product serial number plates or electronic serial  
numbers have been removed, altered or rendered illegible; or  
6. Product purchased, used, serviced, or shipped for repair from outside the United States  
of America or Canada, or used for commercial or institutional purposes (including but not  
limited to Products used for rental purposes); or  
7. Product returned without a valid proof of purchase (see item 2 below); or  
8. Charges for installation or set up, adjustment of customer controls, and installation or repair  
of systems outside the unit.  
How do you get warranty service?  
To obtain warranty service in the USA, please visit our website at www.vtechphones.com or  
call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.  
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s  
controls and features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage during transit and  
transportation and are responsible for delivery or handling charges incurred in the transport  
of the Product(s) to the service location. VTech will return repaired or replaced Product under  
this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes  
no risk for damage or loss of the Product in transit. If the Product failure is not covered by this  
limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech  
will notify you and will request that you authorize the cost of repair prior to any further repair  
34  
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Appendix  
Warranty (continued)  
activity. You must pay for the cost of repair and return shipping costs for the repair of Products  
that are not covered by this limited warranty.  
What must you return with the Product to get warranty service?  
1. Return the entire original package and contents including the Product to the VTech service  
location along with a description of the malfunction or difficulty; and  
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased  
(Product model) and the date of purchase or receipt; and  
3. Provide your name, complete and correct mailing address, and telephone number.  
Other limitations  
This warranty is the complete and exclusive agreement between you and VTech. It supersedes  
all other written or oral communications related to this Product. VTech provides no other  
warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities  
regarding the Product. There are no other express warranties. No one is authorized to make  
modifications to this limited warranty and you should not rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also  
have other rights, which vary from state to state or province to province.  
Limitations: Implied warranties, including those of fitness for a particular purpose and  
merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one  
year from the date of purchase. Some states/provinces do not allow limitations on how long an  
implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be  
liable for any indirect, special, incidental, consequential, or similar damages (including, but not  
limited to lost profits or revenue, inability to use the Product or other associated equipment, the  
cost of substitute equipment, and claims by third parties) resulting from the use of this Product.  
Some states/provinces do not allow the exclusion or limitation of incidental or consequential  
damages, so the above limitation or exclusion may not apply to you.  
Please retain your original sales receipt as proof of purchase.  
FCC, ACTA and IC regulations  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a Class B  
digital device under Part 15 of the Federal Communications Commission (FCC) rules. These  
requirements are intended to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses and can radiate radio frequency energy  
and, if not installed and used in accordance with the instructions, may cause harmful interference  
to radio communications. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and on, the user is encouraged  
to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the party responsible for  
compliance could void the user’s authority to operate the equipment.  
This device complies with Part 15 of the FCC rules. Operation is subject to the following two  
conditions: (1) this device may not cause harmful interference, and (2) this device must accept  
any interference received, including interference that may cause undesired operation. Privacy of  
communications may not be ensured when using this telephone.  
To ensure safety of users, the FCC has established criteria for the amount of radio frequency  
energy that can be safely absorbed by a user or bystander according to the intended usage  
of the product. This product has been tested and found to comply with the FCC criteria. The  
35  
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Appendix  
FCC, ACTA and IC regulations (continued)  
handset may be safely held against the ear of the user. The telephone base shall be installed  
and used such that parts of the user’s body other than the hands are maintained at a distance of  
approximately 20 cm (8 inches) or more.  
This Class B digital apparatus complies with Canadian ICES-003.  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical requirements  
adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the  
back or bottom of this equipment contains, among other things, a product identifier in the format  
US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon  
request.  
The plug and jack used to connect this equipment to premises wiring and the telephone network  
must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A  
compliant telephone cord and modular plug is provided with this product. It is designed to be  
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be  
used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in  
the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices you may  
connect to your telephone line and still have them ring when you are called. The REN for this  
product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g.,  
if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or  
less. For more information, please contact your telephone service provider.  
This equipment may not be used with Party Lines. If you have specially wired alarm dialing  
equipment connected to your telephone line, ensure the connection of this equipment does not  
disable your alarm equipment. If you have questions about what will disable alarm equipment,  
consult your telephone service provider or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem  
has been corrected. Repairs to this telephone equipment can only be made by the manufacturer  
or its authorized agents. For repair procedures, follow the instructions outlined under the Warranty.  
If this equipment is causing harm to the telephone network, the telephone service provider may  
temporarily discontinue your telephone service. The telephone service provider is required to  
notify you before interrupting service. If advance notice is not practical, you will be notified as  
soon as possible. You will be given the opportunity to correct the problem and the telephone  
service provider is required to inform you of your right to file a complaint with the FCC. Your  
telephone service provider may make changes in its facilities, equipment, operation, or  
procedures that could affect the proper functioning of this product. The telephone service provider  
is required to notify you if such changes are planned.  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.  
If this product has memory dialing locations, you may choose to store emergency telephone  
numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency  
numbers, please:  
Remain on the line and briefly explain the reason for the call before hanging up.  
Perform such activities in off-peak hours, such as early morning or late evening.  
Industry Canada  
Operation is subject to the following two conditions: (1) this device may not cause harmful  
interference, and (2) this device must accept any interference, including interference that may  
cause undesired operation.  
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada  
technical specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an  
indication of the maximum number of devices allowed to be connected to a telephone interface.  
The termination on an interface may consist of any combination of devices subject only to the  
requirement that the sum of the RENs of all the devices does not exceed five.  
This product meets the applicable Industry Canada technical specifications.  
36  
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Appendix  
Technical specifications  
Frequency control  
Transmit frequency  
Crystal controlled PLL synthesizer  
Handset: 1921.536-1928.448 MHz  
Telephone base: 1921.536-1928.448MHz  
Channels  
5
Nominal effective  
range  
Maximum power allowed by FCC and IC. Actual  
operating range may vary according to environmental  
conditions at the time of use.  
Power requirements  
Memory  
Handset: 2.4V Ni-MH battery  
Telephone base: 6V AC @ 300mA  
Charger: 6V AC @ 300mA  
Handset directory:  
30 memory locations; up to 30 digits and 15 characters  
Handset call log:  
30 memory locations; up to 24 digits and 15 characters  
37  
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Index  
A
I
About cordless telephones 33  
Alphabetical search 17  
Answer a call 11  
Important safety instructions 31  
Indicators 24  
Installation 2, 3  
B
K
Battery 25  
Key tone 9  
Battery charging 4  
Battery installation 3  
L
Layout 4, 5, 6  
Listening volume 11  
C
Caller ID 18  
Call log 19  
M
Call log display screen messages 22  
Call waiting 11  
Chain dialing 13  
Character chart 16  
Charger installation 2  
Charging 4  
Maintenance 32  
Make a call 11  
Memory match 20  
Missed call indicator 19  
Multiple handset use 12  
Clear voicemail 8  
Clock 9  
O
Operating range 32  
D
P
Date and time setting 9  
Delete a directory entry 18  
Delete a redial entry 14  
Delete the call log entries 22  
Dial a call log number 21  
Dial a number from the directory 17  
Dial a redial entry 14  
Dialing options 20  
Pacemaker patients 32  
Paging handset 12  
Parts checklist 1  
Phonebook (directory) 14  
Precautions for users of implanted  
cardiac pacemakers 32  
Predial a call 11  
Pulse dialing 10  
Dialing pause 15, 17, 21  
Dial mode 10  
Directory (phonebook) 14  
DSL filter 2  
R
Range 32  
Redial 13  
Review the call log 20  
Review the directory 16  
Review the redial list 13  
Ringer 7  
E
Edit a directory entry 17  
End a call 11  
Ringer tone 7  
Ringer volume 7  
F
Find handset 12  
Flash 11  
H
Handset layout 5  
Handset light 24  
Handset screen icons 24  
38  
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Index  
S
Safety instructions 31  
Save a call log entry to the directory 21  
Screen icons 24  
Screen messages 22, 23  
Set date and time 9  
Share an outside call 12  
Silence ringer temporarily 12  
Store from redial 15  
T
Technical specifications 37  
Telephone base and charger installation 2  
Telephone base layout 4  
Telephone base light 24  
Temporary ringer silencing 12  
Temporary tone dialing 12  
Tone 7, 9  
Tone dialing 10, 12  
Troubleshooting 26  
U
Using the menu 7  
V
View dialing options 20  
Voicemail 8  
Volume 7, 11  
W
Wall mounting 2  
Warranty 34  
Website 10  
39  
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VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
VTech is the registered trademark of VTech Holdings Limited.  
Copyright © 2011 for VTECH TELECOMMUNICATIONS LTD.  
All rights reserved. Version 9 11/11.  
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