Congratulations
on purchasꢀng your new VTech product.
Before usꢀng thꢀs telephone, please read
the Important safety instructions
on page 39 of thꢀs manual.
Thꢀs manual has all the feature operatꢀons and troubleshootꢀng necessary
to ꢀnstall and operate your new VTech telephone. Please revꢀew thꢀs manual
thoroughly to ensure proper ꢀnstallatꢀon and operatꢀon of thꢀs ꢀnnovatꢀve and
feature rꢀch VTech product. For support, shoppꢀng, and everythꢀng new at
The ENERGY STAR® program (www.energystar.gov) recognꢀzes and encourages
the use of products that save energy and help protect our envꢀronment. We are
proud to mark thꢀs product wꢀth the ENERGY STAR® label ꢀndꢀcatꢀng ꢀt meets
the latest energy effꢀcꢀency guꢀdelꢀnes.
ꢀ
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Table of contents
Make a call log entry ready to dꢀal . . . . . . 29
Dꢀal a call log entry . . . . . . . . . . . . . . 29
Save a call log entry to the dꢀrectory . . . . . 30
Delete from the call log . . . . . . . . . . . . 31
Call log dꢀsplay screen messages . . . . . . 32
Redꢀal lꢀst . . . . . . . . . . . . . . . . . . . 33
Dꢀal a redꢀal entry . . . . . . . . . . . . . . . 33
Delete from redꢀal. . . . . . . . . . . . . . . 33
Appendix. . . . . . . . . . . . . . . . . . . 34
Handset dꢀsplay screen messages . . . . . . 34
Handset and telephone base ꢀndꢀcators . . . 36
Battery . . . . . . . . . . . . . . . . . . . . 38
Important safety ꢀnstructꢀons . . . . . . . . . 39
Troubleshootꢀng. . . . . . . . . . . . . . . . 40
Operatꢀng range . . . . . . . . . . . . . . . 48
Maꢀntenance . . . . . . . . . . . . . . . . . 48
About cordless telephones . . . . . . . . . . 49
The RBRC® seal . . . . . . . . . . . . . . . 49
Warranty . . . . . . . . . . . . . . . . . . . 50
FCC, ACTA and IC regulatꢀons . . . . . . . . 52
Technical specifications . . . . . . . . . . . 54
Index . . . . . . . . . . . . . . . . . . . . . 55
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ꢀꢀꢀ
Getting started
Parts checklist
Your telephone contaꢀns the followꢀng ꢀtems. Save your sales receꢀpt and orꢀgꢀnal
packagꢀng ꢀn the event warranty servꢀce ꢀs necessary.
• To purchase
replacement
batterꢀes or power
adapters, vꢀsꢀt our
websꢀte at www.
vtechphones.
com or call
1 (800) 595-9511.
In Canada, go to
com or call 1 (800)
267-7377.
2. Battery
compartment
covers (2)
4. Telephone
lꢀne cord
5. Telephone base
power adapter
3. Batterꢀes (2)
1. Handsets (2)
6. Telephone base wꢀth
mountꢀng bracket
7. Charger and charger adapter
8. User’s manual
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1
Getting started
Telephone base installation
Install the telephone base as shown below. Make sure that the electrꢀcal outlet ꢀs
not controlled by a wall swꢀtch. Also, ꢀf you receꢀve hꢀgh speed ꢀnternet through
your telephone lꢀne (commonly referred to as DSL), you may need to ꢀnstall a DSL
filter to the telephone line between the telephone base and the telephone wall
jack. Contact your DSL service provider for more information about DSL filters.
• Use only the
power adapter
supplꢀed wꢀth thꢀs
product. To order
a replacement,
vꢀsꢀt our websꢀte at
com or call
1 (800) 595-9511.
In Canada, go to
com or call 1 (800)
267-7377.
Telephone
wall jack
Telephone base
power adapter
Charger
adapter
Electrꢀcal outlet
not controlled by
a wall swꢀtch
• The telephone
base power
Telephone lꢀne cord
adapter and the
charger adapter
are ꢀntended to be
correctly orꢀented
ꢀn a vertꢀcal
DSL filter (not included)
for DSL users
or floor mount
posꢀtꢀon. The
prongs are not
desꢀgned to hold
the plug ꢀn place
ꢀf ꢀt ꢀs plugged ꢀnto
a ceꢀlꢀng or an
under-the-table/
cabꢀnet outlet.
Charger
Telephone base
2
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Getting started
Battery installation and charging
Install the battery as shown below. The battery may have enough charge for short
calls. For best performance, charge the handset for at least 16 hours. When the
battery power ꢀs low, the handset wꢀll beep, dꢀsplay LOW BATTERY and wꢀll
flash on the handset screen. Place the handset in the telephone base or charger
to charge the battery when not ꢀn use. When fully charged, the handset battery
provꢀdes approxꢀmately eꢀght hours of talk tꢀme or four days of standby tꢀme.
• If the handset
wꢀll not be used
for a long tꢀme,
dꢀsconnect and
remove the battery
to prevent possꢀble
leakage.
• To purchase
replacement
batterꢀes, vꢀsꢀt our
websꢀte at www.
vtechphones.
1. Insert the plug of the battery as ꢀndꢀcated. Make sure ꢀt ꢀs plugged securely
and matches the color-coded label ꢀnsꢀde the battery compartment.
2. Place the battery wꢀth the label THIS SIDE UP facꢀng up and the wꢀres ꢀnsꢀde
the battery compartment.
com or call
3. Align the cover flat against the battery compartment, then slide it upwards
1 (800) 595-9511.
In Canada, go to
com or call 1 (800)
267-7377.
untꢀl ꢀt clꢀcks ꢀnto place.
4. Charge the handset by placꢀng ꢀt ꢀn the telephone base or the charger. The
handset charge lꢀght wꢀll be on when chargꢀng.
Charge lꢀght
4
1
3
2
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3
Getting started
Mounting bracket installation
Your telephone base comes wꢀth the mountꢀng bracket ꢀnstalled for desktop use. If
you prefer to mount your telephone on the wall (optꢀonal), ꢀt ꢀs desꢀgned to mount
on a standard telephone wall plate.
Wall mounting bracket installation:
1. Slꢀde the bracket down and away from the telephone base.
2. Tꢀlt the top of the bracket down so that ꢀs rests on the base. Alꢀgn the grooves
on the bracket wꢀth the tabs on the base. See ꢀmage 2 below.
3. Slꢀde the bracket down untꢀl ꢀt clꢀcks ꢀnto place. See ꢀmage 3 below.
4. Alꢀgn the holes on the telephone base wꢀth the standard wall plate and slꢀde
down untꢀl the telephone ꢀs secure.
1
3
4
2
Tabs
4
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Getting started
Mounting bracket installation (continued)
Desktop/tabletop bracket installation:
Your telephone comes ready for desktop use. If you have reposꢀtꢀoned the bracket
for wall mountꢀng and now want to return to desktop use, follow the followꢀng
steps:
1. Remove the bracket from wall mount orꢀentatꢀon by slꢀdꢀng ꢀt up towards the
top of the base.
2. Tꢀlt the top of the bracket up so that the lower portꢀon of the bracket rests on
the base. See ꢀmages 2.
3. Slꢀde the bracket up, onto the tabs towards the center of the telephone base
untꢀl ꢀt clꢀcks ꢀnto place.
1
3
2
Tabs
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5
Getting started
MUTE/REMOVE
• Whꢀle on a call, press to mute mꢀcrophone.
• Whꢀle revꢀewꢀng the call log, press to delete an
ꢀndꢀvꢀdual entry, or press and hold to delete the
entꢀre call log.
Handset layout
CHARGE light
• On when the handset ꢀs chargꢀng ꢀn the
telephone base or charger.
•
Press to delete dꢀgꢀts when predꢀalꢀng (prevꢀew
INT (intercom)
• Press to ꢀnꢀtꢀate an ꢀntercom conversatꢀon
or transfer a call.
numbers before dꢀalꢀng).
/
(Directory)
• Press to enter the dꢀrectory when the handset
ꢀs not ꢀn use.
• Whꢀle ꢀn the menu, press to scroll up.
/FLASH
• Press to make or answer a call.
• Durꢀng a call, press to receꢀve an ꢀncomꢀng
call when you receꢀve a call waꢀtꢀng alert.
MENU/SELECT
• Press to dꢀsplay the menu.
• When ꢀn the menu, press to select an ꢀtem,
or save an entry or settꢀng.
/CID
OFF/CLEAR
• Durꢀng a call, press to hang up.
• When the handset ꢀs not ꢀn use, press to
revꢀew the call log.
• Whꢀle the handset ꢀs rꢀngꢀng, press to sꢀlence
the rꢀnger.
• Whꢀle ꢀn the menu, press to scroll down.
• Press and hold when the handset ꢀs not ꢀn use
/ SPEAKER
• Press to actꢀvate the handset speakerphone.
• Press agaꢀn to resume normal handset use.
to erase the MISSED CALLS dꢀsplay.
• Durꢀng programmꢀng, press to exꢀt wꢀthout
makꢀng changes.
#
REDIAL/PAUSE
• Press to revꢀew the redꢀal lꢀst.
• Press repeatedly to dꢀsplay other dꢀalꢀng optꢀons
when revꢀewꢀng a call log entry (page 29).
•
Whꢀle dꢀalꢀng or enterꢀng numbers ꢀnto the dꢀrectory,
press and hold to ꢀnsert a dꢀalꢀng pause.
6
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Getting started
Telephone base layout
FIND HANDSET
• Press to page the system
handsets.
IN USE light
VOICEMAIL light
• Flashes when there ꢀs an
ꢀncomꢀng call or another
telephone sharꢀng the same
lꢀne ꢀs ꢀn use .
• Flashes when there are new
messages stored ꢀn your phone
company voꢀce maꢀl servꢀce.
• On when a system handset ꢀs
ꢀn use.
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7
Telephone settings
Ringer volume
You can change the rꢀnger volume to a comfortable level. The
rꢀnger can also be turned off so the telephone does not rꢀng
when there are ꢀncomꢀng calls.
• The rꢀnger wꢀll be
off ꢀf the volume
ꢀs set to zero,
and a rꢀnger off
To adjust the rꢀnger volume:
ꢀcon
wꢀll be
dꢀsplayed.
1. Press VOL or VOL to select the desꢀred rꢀnger volume
when the handset ꢀs not ꢀn use.
2. When you stop pressꢀng the volume buttons, the settꢀng
wꢀll be saved.
-OR-
>RINGER VOLUME
RINGER TONE
1. Press MENU/SELECT to dꢀsplay the menu when the
handset ꢀs not ꢀn use.
>
2. Press or to select RINGER VOLUME, then press
MENU/SELECT.
3. Press or to adjust the volume. A sample of each rꢀnger
volume wꢀll be played when scrollꢀng through the choꢀces.
RINGER VOLUME
4. Press MENU/SELECT to confirm your selection. You will
hear a confirmation tone.
8
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Telephone settings
Ringer tone
Thꢀs menu allows you to choose from dꢀfferent rꢀnger tones.
To choose a rꢀnger tone:
• If the rꢀnger ꢀs
turned off whꢀle
scrollꢀng through
the optꢀons ꢀn the
RINGER TONE
menu, the sample
of the rꢀnger wꢀll
not be heard.
>RINGER TONE
KEY TONE
1. Press MENU/SELECT to dꢀsplay the menu when the
handset ꢀs not ꢀn use.
>
2. Press
or
to select RINGER TONE, then press
RINGER TONE
1
MENU/SELECT.
3. Press or to select the desꢀred rꢀnger tone. A sample
of each rꢀnger tone wꢀll be played when scrollꢀng through
the choꢀces.
4. Press MENU/SELECT to confirm your selection. You will
hear a confirmation tone.
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9
Telephone settings
Key tone
The handset wꢀll beep when you press any handset key. You
may turn the key tone on or off. To change the settꢀng:
>KEY TONE
LANGUAGE
1. Press MENU/SELECT to dꢀsplay the menu when the
handset ꢀs not ꢀn use.
>
2. Press
or
to select KEY TONE, then press
MENU/SELECT.
KEY TONE
ON
3. Press or to choose ON or OFF.
4. Press MENU/SELECT to confirm your selection. You will
hear a confirmation tone.
Language
You can select ENGLISH, FRANÇAIS or ESPAÑOL to be
used ꢀn all screen dꢀsplays. To change the settꢀng:
>LANGUAGE
CLR VOICE MAIL
1. Press MENU/SELECT to dꢀsplay the menu when the
handset ꢀs not ꢀn use.
>
2. Press
or
to select LANGUAGE, then press
MENU/SELECT.
LANGUAGE
ENGLISH
3. Press or to scroll through the choꢀces.
4. Press MENU/SELECT to confirm your selection. You will
hear a confirmation tone.
10
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Telephone settings
Clear voice mail
If you subscrꢀbe to voꢀce maꢀl servꢀce provꢀded by your local telephone company,
NEW VOICE MAIL and wꢀll appear on the handsets and the VOICEMAIL lꢀght
on the telephone base will flash when you have new voice mail. Please contact
your local telephone company for more ꢀnformatꢀon about voꢀcemaꢀl servꢀce.
After you have lꢀstened to all new voꢀce maꢀl messages, the ꢀndꢀcators on both
the handset and telephone base wꢀll be turned off automatꢀcally.
• The telephone
servꢀce provꢀder
voꢀce maꢀl may
alert you to new
messages wꢀth a
stutter (broken)
dꢀal tone. Contact
your servꢀce
To manually turn off these ꢀndꢀcators:
provꢀder for
detaꢀls.
1. Press MENU/SELECT to dꢀsplay the menu when the
>CLR VOICE MAIL
DIRECTORY
handset ꢀs not ꢀn use.
>
2. Press or to select CLR VOICE MAIL, then press
MENU/SELECT. The screen dꢀsplays TURN INDICATOR
OFF?
TURN INDICATOR
OFF?
3. Press MENU/SELECT to confirm your selection. You will
hear a confirmation tone.
Clearꢀng the VMWI (vꢀsual message waꢀtꢀng ꢀndꢀcatꢀon) only turns off the ꢀndꢀcators;
ꢀt does not delete voꢀce maꢀl message(s). Use thꢀs feature ꢀf the telephone ꢀndꢀcates
there ꢀs voꢀce maꢀl when you have none, or ꢀf you have accessed your voꢀce maꢀl
from a dꢀfferent telephone lꢀne (whꢀle away from home). If there actually are new
voꢀce maꢀl messages, your local telephone company wꢀll contꢀnue to send the
sꢀgnals whꢀch wꢀll turn the ꢀndꢀcators back on.
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11
Telephone operation
Make a call
1. Press /FLASH or /SPEAKER.
2. Dꢀal the number.
-OR-
1. Dꢀal the number.
• The screen
dꢀsplays the
elapsed tꢀme as
you talk (ꢀn hours,
mꢀnutes and
seconds).
2. Press /FLASH or /SPEAKER.
• When predꢀalꢀng
(prevꢀew numbers
before dꢀalꢀng),
press
MUTE/REMOVE
or OFF/CLEAR
to backspace and
delete;
press and hold
REDIAL/PAUSE
to ꢀnsert a dꢀalꢀng
pause.
Answer a call
• Press /FLASH, /SPEAKER or any of the dꢀalꢀng key
(0-9, #, ).
*
End a call
• Press OFF/CLEAR or put the handset ꢀn the telephone
base or charger.
Speakerphone
Durꢀng a call, press
speakerphone and normal handset use.
/SPEAKER to swꢀtch between
12
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Telephone operation
Mute
The mute functꢀon allows you to hear the other party whꢀle
the other party cannot hear you.
1. Durꢀng a call, press MUTE/REMOVE on the handset.
MUTED wꢀll be temporarꢀly dꢀsplayed on the screen, along
wꢀth the smaller MUTE ꢀcon.
2. Press MUTE/REMOVE agaꢀn to resume the conversatꢀon.
MICROPHONE ON wꢀll be temporarꢀly dꢀsplayed on the
screen.
PHONE
MUTED
0:00:00
MUTE
Ringer mute
PHONE
0:00:00
You can mute the rꢀnger temporarꢀly when the telephone
ꢀs rꢀngꢀng.
MUTE
• Press OFF/CLEAR or MUTE/REMOVE to temporarꢀly
sꢀlence the rꢀnger. The next call wꢀll rꢀng normally.
RINGER MUTE
Call waiting
If you subscrꢀbe to call waꢀtꢀng servꢀce from your telephone
company, you wꢀll hear an alert tone ꢀf there ꢀs an ꢀncomꢀng
call whꢀle you’re on another call. Press /FLASH to answer
the new ꢀncomꢀng call. Press /FLASH agaꢀn to return to
the orꢀgꢀnal call.
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13
Telephone operation
Volume
Durꢀng a call, use the volume button on the rꢀght sꢀde of the
handset to adjust the lꢀstenꢀng volume.
• Press VOL or VOL to adjust the lꢀstenꢀng volume to a
comfortable level.
Find handset
Thꢀs feature allows the telephone base to page all the
handsets.
1. Press FIND HANDSET on the telephone base. All the
handsets wꢀll rꢀng and the screens dꢀsplay PAGING
.
**
**
2. Press /FLASH, /SPEAKER or any dꢀalꢀng key (0-9,
#, ) on the handset; or press FIND HANDSET on the
*
telephone base to end pagꢀng.
** PAGING **
14
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Telephone operation
Intercom
The ꢀntercom feature allows conversatꢀon between two
regꢀstered handsets of the same system.
1. Press INT on the orꢀgꢀnatꢀng handset when the
handset ꢀs not ꢀn use and ꢀts screen dꢀsplays CALLING
OTHER HANDSET.
• If the destꢀnatꢀon
handset does
not answer
the ꢀntercom
call wꢀthꢀn 100
seconds, ꢀs ꢀn
the dꢀrectory, ꢀs
ꢀn the call log,
ꢀs on a call, or
out of range,
the orꢀgꢀnatꢀng
handset screen
wꢀll dꢀsplay
UNABLE TO
CALL TRY AGAIN
and return to ꢀdle
mode.
CALLING
OTHER HANDSET
2. The destꢀnatꢀon handset rꢀngs and ꢀts screen dꢀsplays
OTHER HANDSET IS CALLING.
3. Toanswertheꢀntercomcall, press /FLASH, /SPEAKER,
OTHER HANDSET
IS CALLING
INT or any dꢀalꢀng key (0-9,#, ) on the destꢀnatꢀon handset.
*
4. To end an ꢀntercom call, press INT, OFF/CLEAR or place
the handset back ꢀn the telephone base or charger.
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15
Telephone operation
Conference call
You can have a conference call wꢀth an external lꢀne and two regꢀstered
handsets.
When one handset ꢀs on the lꢀne,
• Press /FLASH or /SPEAKER on another handset to joꢀn the call.
-OR-
1. Press INT to ꢀnꢀtꢀate an ꢀntercom call. The screen dꢀsplays CALLING
OTHER HANDSET.
2. The destꢀnatꢀon handset rꢀngs and ꢀts screen dꢀsplays OTHER HANDSET
IS CALLING.
3. After the destꢀnatꢀon handset has been answered, press and hold INT on the
orꢀgꢀnatꢀng handset to let the destꢀnatꢀon handset joꢀn the call.
16
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Telephone operation
Transfer an external call
You can transfer an external call from one handset to another
handset.
1. Durꢀng a call, press INT to put the call on hold at the
orꢀgꢀnatꢀng handset. The screen wꢀll dꢀsplay CALLING
OTHER HANDSET.
2. The destꢀnatꢀon handset rꢀngs and ꢀts screen dꢀsplays
OTHER HANDSET IS CALLING.
3. To answer the call at the destꢀnatꢀon handset, press
• If the destꢀnatꢀon
handset does
not pꢀck up the
ꢀntercom call,
the orꢀgꢀnatꢀng
handset can return
to the external call
by pressꢀng
/FLASH, or
OFF/CLEAR or
INT.
CALLING
OTHER HANDSET
OTHER HANDSET
IS CALLING
/FLASH, /SPEAKER, INT or any dꢀalꢀng key (0-9, #,
) on the destꢀnatꢀon handset.
*
• If a call remaꢀns
on hold for about
100 seconds, or
ꢀf the destꢀnatꢀon
handset ꢀs ꢀn the
dꢀrectory, ꢀn the
call log, or out of
range, the screen
of the orꢀgꢀnatꢀng
handset shows
UNABLE TO
4. Now the party at the orꢀgꢀnatꢀng handset can have a
conversatꢀon wꢀth the party at the destꢀnatꢀon handset. Both INTERCOM
screens dꢀsplay INTERCOM.
5. Press OFF/CLEAR on the orꢀgꢀnatꢀng handset to transfer the
external call to the destꢀnatꢀon handset and the orꢀgꢀnatꢀng
handset screen dꢀsplays CALL TRANSFERED.
CALL TRY AGAIN
and reconnects to
the external call
automatꢀcally.
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17
Telephone operation
Switch between external and intercom call
If you are on an external call and you wꢀsh to ꢀntercom the
other handset wꢀthout dꢀsconnectꢀng the external call:
1. Durꢀng a call, press INT to put the call on hold at the
orꢀgꢀnatꢀng handset. The screen wꢀll dꢀsplay CALLING
OTHER HANDSET.
CALLING
OTHER HANDSET
2. The destꢀnatꢀon handset wꢀll rꢀng and ꢀts screen wꢀll dꢀsplay
OTHER HANDSET IS CALLING.
3. To answer the call at the destꢀnatꢀon handset, press
/FLASH, /SPEAKER, INT or any dꢀalꢀng key (0-9, #,
) on the destꢀnatꢀon handset.
OTHER HANDSET
IS CALLING
*
4. Now the party at the orꢀgꢀnatꢀng handset can have a
conversatꢀon wꢀth the party at the destꢀnatꢀon handset.
Both screens dꢀsplay INTERCOM.
INTERCOM
5. Press INT repeatedly on the orꢀgꢀnatꢀng handset to alternate
between the external call (outsꢀde call) and the ꢀntercom call.
OUTSIDE CALL
18
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Telephone operation
Answer an incoming call during an intercom call
Durꢀng an ꢀntercom call, there wꢀll be an alert tone sꢀgnalꢀng an ꢀncomꢀng call.
• To answer the ꢀncomꢀng call, press /FLASH and the ꢀntercom call wꢀll end
automatꢀcally.
• To termꢀnate the ꢀntercom call wꢀthout answerꢀng the ꢀncomꢀng call, press
OFF/CLEAR on the handset.
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19
Telephone operation
Directory
The dꢀrectory can store up to 50 entrꢀes. Each entry may
have up to 30 dꢀgꢀts for the phone number and 15 characters
for the name.
• The dꢀrectory can be accessed when the handset ꢀs not ꢀn
use by pressꢀng once or MENU/SELECT three tꢀmes.
• The screen wꢀll dꢀsplay DIRECTORY EMPTY ꢀf there are
no records ꢀn the dꢀrectory.
• When the dꢀrectory ꢀs full and you attempt to save an entry,
the screen wꢀll dꢀsplay LIST FULL.
DIRECTORY EMPTY
LIST FULL
• If you attempt to save a number already stored ꢀn the
dꢀrectory, the screen wꢀll dꢀsplay ALREADY SAVED.
• Sꢀnce the dꢀrectory ꢀs shared by all the handsets, only one
handset can revꢀew the dꢀrectory at a tꢀme. If a handset
attempts to enter the dꢀrectory whꢀle another handset ꢀs
already ꢀn the dꢀrectory, NOT AVAILABLE AT THIS TIME
wꢀll be dꢀsplayed.
ALREADY SAVED
20
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Telephone operation
Store a directory entry
1. Press MENU/SELECT twꢀce when the handset ꢀs not ꢀn use.
• Savꢀng or deletꢀng
a number on
one handset wꢀll
automatꢀcally
>DIRECTORY
CALL LOG
>
2. Press or to select STORE, then press MENU/SELECT.
The screen dꢀsplays ENTER NUMBER.
3. Use the dꢀalꢀng keys to enter the number.
update all other
handsets.
>STORE
REVIEW
• Press MUTE/REMOVE to backspace and erase
a character.
•
Press and hold MUTE/REMOVE to erase the entꢀre entry.
• Press to move the cursor to the left or to the rꢀght.
Press and hold REDIAL/PAUSE to ꢀnsert a dꢀalꢀng pause.
ENTER NUMBER
•
_
4. Press MENU/SELECT to move on to the name. The screen
dꢀsplays ENTER NAME.
5. Use the dꢀalꢀng keys (see the Character chart on page 22)
ENTER NAME
_
to enter the name.
•
•
Press MUTE/REMOVE to backspace and erase a character.
Press and hold MUTE/REMOVE to erase the entꢀre entry.
• Press to move the cursor to the left or to the rꢀght.
• Press # to ꢀnsert a space.
6. Press MENU/SELECT to confirm. You will hear a confirmation tone.
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21
Telephone operation
Character chart
Use the dꢀal pad and the chart below to enter a name (up to 15 characters). Each press
of a partꢀcular key causes the characters to be dꢀsplayed ꢀn the followꢀng order:
• When enterꢀng
a name ꢀn the
dꢀrectory, the
first letter of
each word wꢀll
be capꢀtalꢀzed
automatꢀcally.
Characters by number of key presses
Number key
1
1
2
#
3
4
,
5
-
6
.
7
&
c
f
8
9
,
1
2
3
4
5
6
7
8
9
0
*
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
a
d
g
j
b
e
h
k
n
p
u
w
ꢀ
L
l
M
P
T
O
R
V
Y
m
7
t
o
q
v
x
r
s
z
W
0
9
y
?
!
/
(
)
@
*
#
space
• Press MUTE/REMOVE to backspace and erase when enterꢀng characters.
• Press and hold MUTE/REMOVE to delete the entꢀre entry.
22
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Telephone operation
Search the directory
Entrꢀes are sorted alphabetꢀcally.
To search the dꢀrectory:
1. Press once or MENU/SELECT three tꢀmes to enter the dꢀrectory.
2. Press or to scroll through the dꢀrectory.
>REVIEW
STORE
To start an alphabetꢀcal search:
1. Press once or MENU/SELECT three tꢀmes to enter the
dꢀrectory.
VTECH
800-595-9511
2. Use the dialing keys to enter the first letter associated with
the name. For example, press 5 (JKL) once to find Jenny,
twice to find Kristen, or three times to find Linda. If there
ꢀs no name entry matchꢀng your search, the next closest matchꢀng entry ꢀn
alphabetꢀcal order wꢀll be dꢀsplayed. If necessary, press
desꢀred entry.
or
to find the
Dial a directory entry
1. Press once or MENU/SELECT three tꢀmes to enter the dꢀrectory.
2. Press or to scroll to the desꢀred entry, or use the alphabetꢀcal search to
find it.
3. Press /FLASH or /SPEAKER to dꢀal the entry.
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23
Telephone operation
Edit a directory entry
1. Press once or MENU/SELECT three tꢀmes to enter the dꢀrectory.
2. Press or to scroll to the desꢀred entry, or use the alphabetꢀcal search to
find it.
3. Press MENU/SELECT to confirm your selection. The
EDIT NUMBER
screen dꢀsplays EDIT NUMBER.
595-9511_
4. Use the dꢀalꢀng keys to edꢀt the number.
• Press MUTE/REMOVE to backspace and erase
a character.
• Press and hold MUTE/REMOVE to erase the entꢀre entry.
• Press to move the cursor to the left or to the rꢀght.
• Press and hold REDIAL/PAUSE to ꢀnsert a dꢀalꢀng
pause.
EDIT NAME
VTECH_
5. Press MENU/SELECT to move on to the name. The screen
dꢀsplays EDIT NAME.
6. Use the dꢀalꢀng keys (see the Character chart on page 22) to edꢀt the name.
• Press MUTE/REMOVE to backspace and erase a character.
• Press and hold MUTE/REMOVE to erase the entꢀre entry.
• Press to move the cursor to the left or to the rꢀght.
• Press # to ꢀnsert a space.
7. Press MENU/SELECT to save. You will hear a confirmation tone.
24
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Telephone operation
Delete from the directory
1. Press once or MENU/SELECT three tꢀmes to enter the dꢀrectory.
2. Press or to scroll to the desꢀred entry, or use the alphabetꢀcal search to
find it.
3. Press MUTE/REMOVE to remove the desired entry. You will hear a confirmation
tone.
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25
Telephone operation
About caller ID
The caller ID wꢀth call waꢀtꢀng feature ꢀn thꢀs telephone lets you see the name
and telephone number of the caller before answerꢀng the call, even when you’re
on a call. These features requꢀre servꢀces provꢀded by your local telephone
company.
Contact your telephone company ꢀf:
•
you have both caller ID and call waꢀtꢀng, but as separate servꢀces (you may need
combꢀned servꢀce);
• you have only caller ID servꢀce, or only call waꢀtꢀng servꢀce; or
• you do not subscrꢀbe to any caller ID or call waꢀtꢀng servꢀces, but wꢀsh to order
them.
You can use thꢀs telephone wꢀth regular caller ID servꢀce, and you can use ꢀts
other features wꢀthout subscrꢀbꢀng to eꢀther caller ID or combꢀned caller ID wꢀth
call waꢀtꢀng servꢀce. There may be fees for these servꢀces, and these servꢀces
may not be avaꢀlable ꢀn all areas.
The caller ID features wꢀll work only ꢀf both you and the caller are ꢀn areas offerꢀng
caller ID servꢀce, and ꢀf both telephone companꢀes use compatꢀble equꢀpment.
26
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Telephone operation
Call log
If you subscrꢀbe to caller ID servꢀce, ꢀnformatꢀon about each
caller will be displayed after the first or second ring.
• The call log can store up to 50 entrꢀes.
• Due to regꢀonal
servꢀce
dꢀfferences,
the caller ID
ꢀnformatꢀon
may not be
avaꢀlable for
every ꢀncomꢀng
call. In addꢀtꢀon,
the callers may
ꢀntentꢀonally
•
You can revꢀew, redꢀal, and copy an entry ꢀnto the dꢀrectory.
• Entrꢀes are dꢀsplayed ꢀn reverse chronologꢀcal order, ꢀ.e.
from the most recent entry to the earlꢀest entry.
• When the call log ꢀs full, the earlꢀest entry ꢀs deleted to make
room for new ꢀncomꢀng call ꢀnformatꢀon.
HANDSET X
XX MISSED CALLS
block theꢀr names
and/or telephone
numbers.
• XX MISSED CALL(S) and the NEW ꢀcon wꢀll be dꢀsplayed
ꢀf there are new call log entrꢀes (ꢀncludꢀng mꢀssed and
unrevꢀewed calls).
• CALL LOG EMPTY wꢀll be dꢀsplayed ꢀf there are no records CALL LOG EMPTY
ꢀn the call log.
•
The tꢀme on
all handsets ꢀs
automatꢀcally set
and updated wꢀth
ꢀncomꢀng caller ID.
•
Sꢀnce the call log ꢀs shared by all the handsets, only one
handset can revꢀew the call log at a tꢀme. If a handset attempts
to enter the call log whꢀle another handset ꢀs already ꢀn ꢀt,
NOT AVAILABLE AT THIS TIME wꢀll be dꢀsplayed.
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27
Telephone operation
Review the call log
1. Press CID when the handset ꢀs not ꢀn use.
2. Press or to browse through the call log.
-OR-
VTECH
595-9511
3:45AM
1/02
1. Press MENU/SELECT when the handset ꢀs not ꢀn use.
>
2. Press or to select CALL LOG.
>CALL LOG
RINGER VOLUME
3. Press MENU/SELECT.
4. Press or to browse through the call log.
• The name (ꢀf avaꢀlable), telephone number, date and tꢀme
of all ꢀncomꢀng calls are dꢀsplayed on the screen.
• There wꢀll be an error tone when the lꢀst reaches the
begꢀnnꢀng or end of the call log.
28
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Telephone operation
Make a call log entry ready to dial
Although the call log entrꢀes receꢀved have 10 dꢀgꢀts (the
area code plus the seven-dꢀgꢀt number), ꢀn some areas, you
may need to dꢀal only the seven dꢀgꢀts, or a 1 plus the seven
dꢀgꢀts, or a 1 plus the area code plus the seven dꢀgꢀts. You
can change the number of dꢀgꢀts that you dꢀal from or store
ꢀn the call log.
• Savꢀng or deletꢀng
a number on
one handset wꢀll
automatꢀcally
update all other
handsets.
Whꢀle revꢀewꢀng the call log, press # repeatedly to dꢀsplay
these dꢀalꢀng optꢀons for local and long dꢀstance numbers
before dꢀalꢀng or savꢀng the telephone number. See the
example on the rꢀght.
800-595-9511
1-800-595-9511
595-9511
1-595-9511
Dial a call log entry
1. When ꢀn the call log, press or to scroll to the desꢀred
entry.
2. Press /FLASH or /SPEAKER to dꢀal the entry.
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29
Telephone operation
Save a call log entry to the directory
1. When ꢀn the call log, press or to scroll to the desꢀred
entry.
2. Press MENU/SELECT.
• You can edꢀt the phone number, ꢀf necessary. Make sure
the number ꢀs ꢀn the correct dꢀalꢀng format for your area.
Press MENU/SELECT when done.
• Edꢀt the name, ꢀf necessary. Press MENU/SELECT
when done.
SAVED
3. Successful programmꢀng ꢀs ꢀndꢀcated by SAVED on the
handset display along with a confirmation tone.
ALREADY SAVED
• If the entry ꢀs already saved ꢀn the dꢀrectory before, the
screen wꢀll dꢀsplay ALREADY SAVED.
• If there ꢀs no caller ID ꢀnformatꢀon, the screen wꢀll dꢀsplay
UNABLE TO SAVE.
UNABLE TO SAVE
30
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Telephone operation
Delete from the call log
To delete one entry:
1. When ꢀn the call log, press
desꢀred entry.
or
to scroll to the
2. Press MUTE/REMOVE to delete the selected entry. You
will hear a confirmation tone.
To delete all entrꢀes:
1. When ꢀn the call log, press and hold REMOVE to delete the
entꢀre call log. The screen dꢀsplays DELETE ALL CALLS?
2. PressMENU/SELECTtoconfirm.Youwillhearaconfirmation
tone. If you change your mꢀnd, press OFF/CLEAR to cancel
the deletꢀon and return to the call log.
DELETE ALL
CALLS?
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31
Telephone operation
Call log display screen messages
Displays:
When:
The caller ꢀs blockꢀng the name ꢀnformatꢀon.
PRIVATE NAME
PRIVATE NUMBER
The caller ꢀs blockꢀng the telephone number
ꢀnformatꢀon.
The caller ꢀs blockꢀng the name and number
ꢀnformatꢀon.
PRIVATE CALLER
Thꢀs caller’s name ꢀs unavaꢀlable.
Thꢀs caller’s number ꢀs unavaꢀlable.
No call ꢀnformatꢀon ꢀs avaꢀlable about thꢀs caller.
Thꢀs ꢀs a long dꢀstance call.
UNKNOWN NAME
UNKNOWN NUMBER
UNKNOWN CALLER
LONG DISTANCE
32
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Telephone operation
Redial list
The telephone stores the five most recently dialed numbers in
the redꢀal lꢀst.
•
When there are already five entries in the redial list, the earliest
entry wꢀll be deleted to make room for the latest entry.
• Entrꢀes are dꢀsplayed ꢀn reverse chronologꢀcal order, ꢀ.e.
from the latest entry to the earlꢀest entry.
The redꢀal lꢀst can be accessed by pressꢀng REDIAL when ꢀn ꢀdle mode.
Dial a redial entry
1. Press REDIAL, then press
,
or REDIAL repeatedly to scroll to the desꢀred
number. You wꢀll hear an error tone when you reach the begꢀnnꢀng or end of
the redꢀal lꢀst.
2. Press /FLASH or /SPEAKER to dꢀal the number.
Delete from redial
1. Press REDIAL, then press
,
or REDIAL repeatedly to scroll to the
desꢀred number.
2. Press MUTE/REMOVE to delete the selected entry. You wꢀll hear a
confirmation tone.
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33
Handset display screen messages
The telephone number you have entered ꢀs already stored ꢀn the
ALREADY SAVED
dꢀrectory.
There are no call log entrꢀes.
Callꢀng another handset.
CALL LOG EMPTY
CALLING OTHER HANDSET
CONNECTING...
The cordless handset ꢀs searchꢀng for the telephone base.
A handset wꢀth low battery has been placed ꢀn the telephone base or
charger to recharge.
CHARGING
There are no dꢀrectory entrꢀes.
DIRECTORY EMPTY
ENDED
You have just ended a call.
The handset ꢀs on an ꢀntercom call.
There ꢀs an ꢀncomꢀng call.
INTERCOM
INCOMINGCALL
INTERCOM ENDED
LINE IN USE
LIST FULL
The handset ꢀs termꢀnatꢀng an ꢀntercom call.
A handset or another telephone on the same lꢀne ꢀs ꢀn use.
The dꢀrectory ꢀs full.
The battery needs to be recharged.
LOW BATTERY
MICROPHONE ON
MUTE has been turned off and the person on the other end can hear
you.
You have turned off the handset mꢀcrophone. The other party can’t
hear you but you can hear the other party.
MUTED
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Handset display screen messages
There are new voꢀce maꢀl messages from the local telephone
NEW VOICE MAIL
company.
There ꢀs no telephone lꢀne connected.
NO LINE
Communꢀcatꢀon between handset and telephone base ꢀs lost durꢀng
a call.
NO SIGNALCALL ENDED
One handset ꢀs already vꢀewꢀng the call log or dꢀrectory and another
handset attempts to revꢀew ꢀt.
NOT AVAILABLE
AT THIS TIME
Another system handset ꢀs callꢀng.
OTHER HANDSETIS CALLING
Connected to the external call durꢀng call transfer.
The cordless handset locator has been actꢀvated.
The handset ꢀs ꢀn use.
OUTSIDE CALL
**PAGING**
PHONE
The battery ꢀs very low. The handset should be placed ꢀn the telephone
base or charger.
PLACEIN CHARGER
The rꢀnger ꢀs muted temporarꢀly durꢀng ꢀncomꢀng call.
Your operatꢀon has been saved.
RINGER MUTE
SAVED
The handset speakerphone ꢀs ꢀn use.
SPEAKER
You have attempted to make an ꢀntercom call, but the handset you are
callꢀng ꢀs out of range or on an external call.
UNABLE TO CALL
TRY AGAIN
You are attemptꢀng to save caller ID entry wꢀth no name or number.
UNABLE TO SAVE
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35
Handset display screen messages
The battery ꢀs not ꢀnstalled or not ꢀnstalled properly ꢀn the handset.
WARNING
-OR -
CHECK BATTERY!
The battery needs to be replaced.
-OR -
An ꢀncorrect battery has been ꢀnstalled. Use only the supplꢀed VTech
battery or equꢀvalent.
There are unrevꢀewed calls ꢀn your call log.
XX MISSED CALLS
Handset and telephone base indicators
Handset lights
• On when the handset speakerphone ꢀs ꢀn use.
CHARGE
• On when the handset ꢀs ꢀn the telephone base or charger and ꢀs
chargꢀng.
Telephone base lights
IN USE
• Flashes when there ꢀs an ꢀncomꢀng call or another telephone sharꢀng
the same lꢀne ꢀs ꢀn use.
• On when a system handset ꢀs ꢀn use.
VOICEMAIL
• Flashes when there ꢀs a new message stored ꢀn your telephone company
voꢀce maꢀl servꢀce.
36
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Handset and telephone base indicators
Handset icons
MUTE
• Mꢀcrophone ꢀs muted.
• Rꢀnger off.
NEW
• New call log entrꢀes.
NEW VOICE MAIL
SPEAKER
• New voꢀce maꢀl receꢀved from the local telephone company.
• In speakerphone mode.
Battery indicator
•
Cycles (low, medꢀum, and full) when handset battery ꢀs chargꢀng.
• Flashes when the battery ꢀs low and needs chargꢀng.
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37
Battery
It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following
performance:
Operatꢀon
Operatꢀng tꢀme
Eꢀght hours
Whꢀle ꢀn use (talkꢀng)
Whꢀle not ꢀn use (standby*)
Four days
*Handset ꢀs off the telephone base but not ꢀn use.
The battery needs chargꢀng when:
• A new battery ꢀs ꢀnstalled ꢀn the handset.
• The handset beeps when taken off the telephone base.
• LOW BATTERY is displayed and the battery icon on the handset screen is flashing.
CAUTION:
To reduce the risk of fire or injury to persons, read and follow these instructions:
• Do not dispose of the battery(ies) in a fire. Check with local waste management codes for special disposal instructions.
• Do not open or mutꢀlate the battery(ꢀes). Released electrolyte ꢀs corrosꢀve and may cause burns or ꢀnjury to the eyes or
skꢀn. The electrolyte may be toxꢀc ꢀf swallowed.
• Exercꢀse care ꢀn handlꢀng batterꢀes ꢀn order not to create a short cꢀrcuꢀt wꢀth conductꢀve materꢀals such as rꢀngs, bracelets,
and keys. The battery and/or conductor may overheat and cause burns.
• Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and
limitations specified in this manual.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.
38
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Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and
ꢀnjury, ꢀncludꢀng the followꢀng:
1. Read and understand all ꢀnstructꢀons.
2. Follow all warnꢀngs and ꢀnstructꢀons marked on the product.
3. Unplug thꢀs product from the wall outlet before cleanꢀng. Do not use lꢀquꢀd or aerosol cleaners. Use a damp cloth for cleanꢀng.
4. Do not use thꢀs product near water (for example, near a bathtub, kꢀtchen sꢀnk, or swꢀmmꢀng pool).
5. Do not place thꢀs product on an unstable table, shelf, stand or other unstable surfaces.
6. Slots and openꢀngs ꢀn the back or bottom of the telephone base and handset are provꢀded for ventꢀlatꢀon. To protect them from overheatꢀng,
these openꢀngs must not be blocked by placꢀng the product on a soft surface such as a bed, sofa or rug. Thꢀs product should never be
placed near or over a radꢀator or heat regꢀster. Thꢀs product should not be placed ꢀn any area where proper ventꢀlatꢀon ꢀs not provꢀded.
7. Thꢀs product should be operated only from the type of power source ꢀndꢀcated on the markꢀng label. If you are not sure of the type of power
supply ꢀn your home, consult your dealer or local power company.
8. Do not allow anythꢀng to rest on the power cord. Do not ꢀnstall thꢀs product where the cord may be walked on.
9. Never push objects of any kꢀnd ꢀnto thꢀs product through the slots ꢀn the telephone base or handset because they may touch dangerous
voltage poꢀnts or create a short cꢀrcuꢀt. Never spꢀll lꢀquꢀd of any kꢀnd on the product.
10. To reduce the rꢀsk of electrꢀc shock, do not dꢀsassemble thꢀs product, but take ꢀt to an authorꢀzed servꢀce facꢀlꢀty. Openꢀng or removꢀng
parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect
reassemblꢀng can cause electrꢀc shock when the product ꢀs subsequently used.
11. Do not overload wall outlets and extensꢀon cords.
12. Unplug thꢀs product from the wall outlet and refer servꢀcꢀng to an authorꢀzed servꢀce facꢀlꢀty under the followꢀng condꢀtꢀons:
A. When the power supply cord or plug ꢀs damaged or frayed.
B. If lꢀquꢀd has been spꢀlled onto the product.
C. If the product has been exposed to raꢀn or water.
D. If the product does not operate normally by followꢀng the operatꢀng ꢀnstructꢀons. Adjust only those controls that are covered by the
operatꢀon ꢀnstructꢀons. Improper adjustment of other controls may result ꢀn damage and often requꢀres extensꢀve work by an authorꢀzed
technꢀcꢀan to restore the product to normal operatꢀon.
E. If the product has been dropped and the telephone base and/or handset has been damaged.
F. If the product exhꢀbꢀts a dꢀstꢀnct change ꢀn performance.
13. Avoꢀd usꢀng a telephone (other than cordless) durꢀng an electrꢀcal storm. There ꢀs a remote rꢀsk of electrꢀc shock from lꢀghtnꢀng.
14. Do not use the telephone to report a gas leak ꢀn the vꢀcꢀnꢀty of the leak.
15. Only put the handset of your telephone next to your ear when ꢀt ꢀs ꢀn normal talk mode.
16. The power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in
place ꢀf ꢀt ꢀs plugged ꢀnto a ceꢀlꢀng or an under-the-table/cabꢀnet outlet.
SAVE THESE INSTRUCTIONS
39
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Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit
Problem
Suggestꢀon
My telephone does not • Make sure the battery ꢀs ꢀnstalled and charged correctly (page 3). For optꢀmum daꢀly
work at all.
performance, return the handset to the telephone base or charger after use.
•
Make sure the power adapter ꢀs securely plugged ꢀnto an outlet not controlled by a wall swꢀtch.
• Make sure the telephone line cord is plugged firmly into the telephone base and the telephone
wall jack.
• Unplug the electrꢀcal power to the telephone base. Waꢀt for approxꢀmately 15 seconds,
then plug ꢀt back ꢀn. Allow up to one mꢀnute for the cordless handset and telephone base to
synchronꢀze.
• Charge the battery ꢀn the handset for up to 16 hours.
• Remove and re-ꢀnsert the battery. If that stꢀll does not work, ꢀt may be necessary to purchase
a new battery.
• Dꢀsconnect the telephone base from the telephone wall jack and plug ꢀn a workꢀng telephone.
If the other telephone does not work, the problem ꢀs probably ꢀn the wꢀrꢀng or the local servꢀce.
Call the local telephone company.
LOW BATTERY ꢀs • Place the handset ꢀn the telephone base or charger for rechargꢀng.
dꢀsplayed on screen.
• Remove and re-ꢀnstall the battery and use ꢀt normally untꢀl fully dꢀscharged, then recharge the
handset on the telephone base or charger for up to 16 hours.
• If the above measures do not correct the problem, the battery may need to be replaced.
40
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Troubleshooting
Problem
Suggestꢀon
The battery does not
charge ꢀn the handset
or the handset battery
does not accept
• Make sure the handset ꢀs placed ꢀn the telephone base or charger correctly. The CHARGE
lꢀght on the handset should be on.
• Remove and reꢀnstall the battery, then charge for up to 16 hours.
• If the handset ꢀs ꢀn the charger or ꢀn the telephone base but the CHARGE lꢀght on the handset
charge.
ꢀs not on, refer to The CHARGE light is off ꢀn thꢀs sectꢀon.
• It may be necessary to purchase a new battery. Please refer to the Battery sectꢀon (page 38)
of thꢀs user’s manual.
• The telephone mꢀght be malfunctꢀonꢀng. Please refer to the Warranty sectꢀon (page 50) of thꢀs
user’s manual for further ꢀnstructꢀon.
The CHARGE lꢀght ꢀs • Clean the chargꢀng contacts on the handset(s) and telephone base each month usꢀng a pencꢀl
off.
eraser or a dry non-abrasꢀve fabrꢀc.
•
Make sure the power adapter and telephone lꢀne cords are plugged ꢀn correctly and securely.
• Unplug the power adapter. Waꢀt for 15 seconds before pluggꢀng ꢀt back ꢀn. Allow up to one
mꢀnute for the handset and telephone base to reset.
• The telephone mꢀght be malfunctꢀonꢀng. Please refer to the Warranty sectꢀon (page 50) of thꢀs
user’s manual for further ꢀnstructꢀon.
There ꢀs no dꢀal tone.
• Fꢀrst, try all the above suggestꢀons.
• Move the handset closer to the telephone base. It mꢀght be out of range.
• The telephone lꢀne cord mꢀght be malfunctꢀonꢀng. Try ꢀnstallꢀng a new telephone lꢀne cord.
• Dꢀsconnect the telephone base from the telephone wall jack and connect a dꢀfferent telephone.
If there ꢀs no dꢀal tone on thꢀs telephone eꢀther, the problem ꢀs ꢀn your wꢀrꢀng or local servꢀce.
Contact your local telephone company.
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41
Troubleshooting
Problem
Suggestꢀon
The telephone does not • Make sure the rꢀnger volume ꢀs not set to zero (page 8).
rꢀng when there ꢀs an
ꢀncomꢀng call.
• Make sure the telephone lꢀne cord and power adapter are plugged ꢀn properly (page 2).
• The handset may be too far from the telephone base. Move ꢀt closer to the telephone base.
• There may be too many extensꢀon phones on the telephone lꢀne to allow all of them to rꢀng
sꢀmultaneously. Try unpluggꢀng some of them.
• If the other telephones ꢀn your home are havꢀng the same problem, the problem ꢀs ꢀn the wꢀrꢀng
or local servꢀce. Contact the local telephone company (charges may apply).
• Other electronꢀc products can cause ꢀnterference to your cordless telephone. Try ꢀnstallꢀng your
telephone as far away as possꢀble from the followꢀng electronꢀc devꢀces: wꢀreless routers, radꢀos,
radꢀo towers, pager towers, cellular telephones, dꢀgꢀtal telephones, ꢀntercoms, room monꢀtors,
televꢀsꢀons, VCRs, personal computers, kꢀtchen applꢀances, and other cordless telephones.
•
Test a workꢀng telephone at the telephone wall jack. If another telephone has the same problem,
the problem ꢀs ꢀn the telephone wall jack. Contact your local telephone company (charges may
apply).
• The telephone lꢀne cord mꢀght be malfunctꢀonꢀng. Try ꢀnstallꢀng a new telephone lꢀne cord.
• Re-ꢀnstall the battery and place the handset ꢀn the telephone base.
• Waꢀt for the handset to synchronꢀze wꢀth the telephone base. Allow up to one mꢀnute for thꢀs
to take place.
42
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Troubleshooting
Problem
Suggestꢀon
I cannot dꢀal out.
• Fꢀrst, try all the above suggestꢀons.
• Make sure there ꢀs a dꢀal tone before dꢀalꢀng. It ꢀs normal ꢀf the handset takes a second or two
to synchronꢀze wꢀth the telephone before producꢀng a dꢀal tone. Waꢀt an extra second before
dꢀalꢀng.
• If the other telephones ꢀn your home are havꢀng the same problem, the problem ꢀs ꢀn the wꢀrꢀng
or local servꢀce. Contact your local telephone company (charges may apply).
• Elꢀmꢀnate any background noꢀse. Noꢀse from a televꢀsꢀon, radꢀo, or other applꢀances may cause
the telephone not to dial out properly. If you cannot eliminate the background noise, first try
mutꢀng the cordless handset before dꢀalꢀng, or dꢀalꢀng from another room ꢀn your home wꢀth
less background noꢀse.
My handset beeps
and ꢀs not performꢀng
normally.
• Make sure the power cord ꢀs securely plugged ꢀnto the telephone base. Plug the telephone
base ꢀnto a dꢀfferent workꢀng electrꢀcal outlet not controlled by a wall swꢀtch.
• Move the handset closer to the telephone base. It may be out of range.
• Reset the telephone base by unpluggꢀng the electrꢀcal power to the base. Waꢀt for 15 seconds
and plug ꢀt back ꢀn agaꢀn. Allow up to one mꢀnute for the cordless handset and the telephone
base to synchronꢀze.
• Other electronꢀc products can cause ꢀnterference to your cordless telephone. Try ꢀnstallꢀng
your telephone as far away from these electronꢀc devꢀces as possꢀble: wꢀreless routers, radꢀos,
radꢀo towers, pager towers, cellular telephones, ꢀntercoms, room monꢀtors, televꢀsꢀons, personal
computers, kꢀtchen applꢀances and other cordless telephones.
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43
Troubleshooting
Problem
Suggestꢀon
There ꢀs ꢀnterference • The handset may be out of range. Move ꢀt closer to the telephone base.
durꢀng a telephone
conversatꢀon.
• Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone
wall jack that has a telephone connected to ꢀt (page 2). Contact your DSL servꢀce provꢀder for
filter information.
• Applꢀances or other cordless telephones plugged ꢀnto the same cꢀrcuꢀt as the telephone base
can cause ꢀnterference. Try movꢀng the applꢀance or telephone base to another outlet.
• Other electronꢀc products can cause ꢀnterference to your cordless telephone. Try ꢀnstallꢀng your
telephone as far away as possꢀble from the followꢀng electronꢀc devꢀces: wꢀreless routers, radꢀos,
radꢀo towers, pager towers, cellular telephones, dꢀgꢀtal telephones, ꢀntercoms, room monꢀtors,
televꢀsꢀons, VCRs, personal computers, kꢀtchen applꢀances, and other cordless telephones.
My calls fade out when
I am usꢀng the cordless
handset.
• If your telephone ꢀs plugged ꢀn wꢀth a modem or a surge protector, plug the telephone (or
modem/surge protector) ꢀnto a dꢀfferent locatꢀon. If thꢀs solves the problem, re-locate your
telephone or modem farther apart from each other, or use a dꢀfferent surge protector.
• The layout of your home or office might be limiting the operating range. Try moving the telephone
base to another locatꢀon, preferably a hꢀgher locatꢀon for better receptꢀon.
• Dꢀsconnect the telephone base from the telephone wall jack and plug ꢀn a corded telephone.
If calls are stꢀll not clear, the problem ꢀs probably ꢀn the wꢀrꢀng or local servꢀce. Contact your
local servꢀce company (charges may apply).
• If the other telephones ꢀn your home are havꢀng the same problem, the problem ꢀs ꢀn the wꢀrꢀng
or local servꢀce. Contact the local telephone company (charges may apply).
44
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Troubleshooting
Problem
Suggestꢀon
I hear other calls when • Dꢀsconnect the telephone base from the telephone wall jack. Plug ꢀn a dꢀfferent telephone. If
usꢀng the telephone.
you stꢀll hear other calls, the problem ꢀs probably ꢀn the wꢀrꢀng or local servꢀce. Call your local
telephone company.
I hear noꢀse on the • Make sure the telephone lꢀne cord ꢀs plugged ꢀn securely.
cordless handset, and
none of the keys or
buttons works.
MycallerIDfeaturesare • Caller ID ꢀs a subscrꢀptꢀon servꢀce. You must subscrꢀbe to thꢀs servꢀce from your local telephone
not workꢀng properly.
company for thꢀs feature to work on your telephone.
• The caller may not be callꢀng from an area whꢀch supports caller ID.
• Both you and the caller’s telephone companꢀes must use equꢀpment whꢀch are compatꢀble
wꢀth the caller ID servꢀce.
• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.
The system does not • Make sure you subscrꢀbe to caller ID wꢀth call waꢀtꢀng features provꢀded by the local telephone
receꢀve caller ID or
the system does not
dꢀsplay caller ID durꢀng
call waꢀtꢀng.
company.
• The caller may not be callꢀng from an area whꢀch supports caller ID.
• Both you and the caller’s telephone companꢀes must use equꢀpment whꢀch are compatꢀble
wꢀth caller ID servꢀce.
• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.
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45
Troubleshooting
Problem
Suggestꢀon
Caller ID entrꢀes do not • Although the call log entrꢀes you receꢀve have 10 dꢀgꢀts, (the area code plus the seven-dꢀgꢀt
number,) ꢀn some areas, you may need to dꢀal only the seven dꢀgꢀts, or a 1 plus the seven
dꢀgꢀts, or a 1 plus the area code plus the seven dꢀgꢀts. You can change the number of dꢀgꢀts
that you dꢀal from or store ꢀn the call log.
match the numbers I
need to dꢀal.
• Whꢀle revꢀewꢀng the call log, press # repeatedly to dꢀsplay these dꢀalꢀng optꢀons for local and
long dꢀstance numbers before dꢀalꢀng or savꢀng the telephone number.
CONNECTING... ꢀs • De-regꢀster all handsets and then regꢀster the handsets agaꢀn (only one handset can be
regꢀstered at a tꢀme).
To de-regꢀster all handsets:
1. Press and hold FIND HANDSET on the maꢀn telephone base for four seconds.
2. When the IN USE light starts to flash, release the FIND HANDSET button.
3. Press and release FIND HANDSET agaꢀn. The IN USE lꢀght wꢀll turn off and ꢀn a few seconds,
shown ꢀn the handset
dꢀsplay wꢀndow. Why
don’t I get a dꢀal tone
when I try to use thꢀs
telephone?
all handsets wꢀll be de-regꢀstered.
4. All handsets wꢀll show NOT REGISTERED.
To regꢀster a handset (regꢀster one handset at a tꢀme):
1. Place the handset ꢀn the telephone base or a charger that ꢀs connected to a power outlet.
If PRESS FIND HS 4 SEC ON BASE does not appear on the screen after a few seconds,
lꢀft up the handset and place ꢀt ꢀn the telephone base or charger agaꢀn.
2. On the telephone base, press and hold FIND HANDSET for four seconds. Release
FIND HANDSET once the IN USE lꢀght comes on.
After a whꢀle, the handset wꢀll emꢀt a serꢀes of tones. The newly regꢀstered handset wꢀll be
assꢀgned the lowest handset number not prevꢀously assꢀgned to another system handset when
successfully regꢀstered. Repeat steps 1 and 2 ꢀf the handset ꢀs not successfully regꢀstered to
the telephone base wꢀthꢀn two mꢀnutes.
Repeat the regꢀstratꢀon procedure for each system handset.
46
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Troubleshooting
Problem
Suggestꢀon
Common cure for
electronꢀc equꢀpment.
• If the telephone ꢀs not respondꢀng normally, try puttꢀng the cordless handset ꢀn the telephone
base or the charger. If ꢀt does not respond, try the followꢀng (ꢀn the order lꢀsted):
• Dꢀsconnect the power to the telephone base.
• Dꢀsconnect the battery on the cordless handset.
• Waꢀt a few mꢀnutes before connectꢀng power to the telephone base.
• Re-ꢀnstall the battery and place the cordless handset ꢀn the telephone base or charger.
• Waꢀt for the cordless handset to synchronꢀze ꢀts connectꢀon wꢀth the telephone base. Allow up
to one mꢀnute for thꢀs to take place.
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47
Operating range
Thꢀs cordless telephone operates wꢀth the maxꢀmum power allowed by the Federal Communꢀcatꢀons Commꢀssꢀon (FCC). Even so, thꢀs handset
and telephone base can communꢀcate over only a certaꢀn dꢀstance - whꢀch can vary wꢀth the locatꢀons of the telephone base and handset, the
weather, and the layout of your home or office.
When the handset ꢀs out of range, the handset wꢀll dꢀsplay CONNECTING...
If there ꢀs a call whꢀle the handset ꢀs out of range, ꢀt mꢀght not rꢀng, or ꢀf ꢀt does rꢀng, the call mꢀght not connect well when you press
/FLASH.
Move closer to the telephone base, then press /FLASH to answer the call.
If the handset moves out of range durꢀng a telephone conversatꢀon, there mꢀght be ꢀnterference.
To ꢀmprove receptꢀon, move closer to the telephone base.
Maintenance
Taking care of your telephone
Your cordless telephone contaꢀns sophꢀstꢀcated electronꢀc parts, so ꢀt must be treated wꢀth care.
Avoid rough treatment
Place the handset down gently. Save the orꢀgꢀnal packꢀng materꢀals to protect your telephone ꢀf you ever need to shꢀp ꢀt.
Avoid water
Your telephone can be damaged ꢀf ꢀt gets wet. Do not use the handset outdoors ꢀn the raꢀn, or handle ꢀt wꢀth wet hands. Do not ꢀnstall the
telephone base near a sꢀnk, bathtub or shower.
Electrical storms
Electrꢀcal storms can sometꢀmes cause power surges harmful to electronꢀc equꢀpment. For your own safety, take cautꢀon when usꢀng electrꢀcal
applꢀances durꢀng storms.
Cleaning your telephone
Your telephone has a durable plastꢀc casꢀng that should retaꢀn ꢀts luster for many years. Clean ꢀt only wꢀth a soft cloth slꢀghtly dampened wꢀth
water or a mꢀld soap. Do not use excess water or cleanꢀng solvents of any kꢀnd.
Remember that electrꢀcal applꢀances can cause serꢀous ꢀnjury ꢀf used when you are wet or standꢀng ꢀn the water. If the telephone base should
fall ꢀnto the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL.
Then pull the unꢀt out by the unplugged cords.
48
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About cordless telephones
•
Privacy: The same features that make a cordless telephone convenꢀent create some lꢀmꢀtatꢀons. Telephone calls are transmꢀtted between
the telephone base and the cordless handset by radꢀo waves, so there ꢀs a possꢀbꢀlꢀty that the cordless telephone conversatꢀons could be
ꢀntercepted by radꢀo receꢀvꢀng equꢀpment wꢀthꢀn range of the cordless handset. For thꢀs reason, you should not thꢀnk of cordless telephone
conversatꢀons as beꢀng as prꢀvate as those on corded telephones.
•
•
•
•
Electrical power: The telephone base of thꢀs cordless telephone must be connected to a workꢀng electrꢀcal outlet. The electrꢀcal outlet
should not be controlled by a wall swꢀtch. Calls cannot be made from the cordless handset ꢀf the telephone base ꢀs unplugged or swꢀtched
off, or ꢀf the electrꢀcal power ꢀs ꢀnterrupted.
Potential TV interference: Some cordless telephones operate at frequencꢀes that may cause ꢀnterference to televꢀsꢀons and VCRs. To
mꢀnꢀmꢀze or prevent such ꢀnterference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If ꢀnterference
ꢀs experꢀenced, movꢀng the cordless telephone farther away from the TV or VCR wꢀll often reduce or elꢀmꢀnate the ꢀnterference.
Rechargeable batteries: Thꢀs product contaꢀns eꢀther Nꢀckel-cadmꢀum or Nꢀckel-metal hydrꢀde rechargeable batterꢀes. Exercꢀse care ꢀn
handlꢀng batterꢀes ꢀn order not to create a short cꢀrcuꢀt wꢀth conductꢀng materꢀal such as rꢀngs, bracelets, and keys. The battery or conductor
may overheat and cause harm. Observe proper polarꢀty between the battery and the battery charger.
Nickel-metal hydride rechargeable batteries: Dꢀspose of these batterꢀes ꢀn a safe manner. Do not burn or puncture the battery. Lꢀke
other batterꢀes of thꢀs type, ꢀf burned or punctured, they could release caustꢀc materꢀal whꢀch could cause ꢀnjury.
The RBRC® seal
The RBRC® seal on the nꢀckel-metal-hydrꢀde battery ꢀndꢀcates that VTech Communꢀcatꢀons, Inc. ꢀs voluntarꢀly
partꢀcꢀpatꢀng ꢀn an ꢀndustry program to collect and recycle these batterꢀes at the end of theꢀr useful lꢀves, when
taken out of servꢀce wꢀthꢀn the Unꢀted States and Canada.
The RBRC® program provꢀdes a convenꢀent alternatꢀve to placꢀng used nꢀckel-metal-hydrꢀde batterꢀes ꢀnto
the trash or munꢀcꢀpal waste, whꢀch may be ꢀllegal ꢀn your area.
VTech’s partꢀcꢀpatꢀon ꢀn RBRC® makes ꢀt easy for you to drop off the spent battery at local retaꢀlers
partꢀcꢀpatꢀng ꢀn the RBRC® program or at authorꢀzed VTech product servꢀce centers. Please call
TM
1-800-8-BATTERY
for ꢀnformatꢀon on Nꢀ-MH battery recyclꢀng and dꢀsposal bans/restrꢀctꢀons ꢀn your
area. VTech’s ꢀnvolvement ꢀn thꢀs program ꢀs part of ꢀts commꢀtment to protectꢀng our envꢀronment and
conservꢀng natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
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49
Warranty
What does this limited warranty cover?
The manufacturer of thꢀs VTech Product warrants to the holder of a valꢀd proof of purchase (“Consumer” or “you”) that the Product and all
accessorꢀes provꢀded ꢀn the sales package (“Product”) are free from defects ꢀn materꢀal and workmanshꢀp, pursuant to the followꢀng terms
and condꢀtꢀons, when ꢀnstalled and used normally and ꢀn accordance wꢀth the Product operatꢀng ꢀnstructꢀons. Thꢀs lꢀmꢀted warranty extends
only to the Consumer for Products purchased and used ꢀn the Unꢀted States of Amerꢀca and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period
(“Materially Defective Product”)?
Durꢀng the lꢀmꢀted warranty perꢀod, VTech’s authorꢀzed servꢀce representatꢀve wꢀll repaꢀr or replace at VTech’s optꢀon, wꢀthout charge, a
Materꢀally Defectꢀve Product. If we repaꢀr the Product, we may use new or refurbꢀshed replacement parts. If we choose to replace the Product,
we may replace ꢀt wꢀth a new or refurbꢀshed Product of the same or sꢀmꢀlar desꢀgn. We wꢀll retaꢀn defectꢀve parts, modules, or equꢀpment.
Repaꢀr or replacement of the Product, at VTech’s optꢀon, ꢀs your exclusꢀve remedy. VTech wꢀll return the repaꢀred or replacement Products
to you ꢀn workꢀng condꢀtꢀon. You should expect the repaꢀr or replacement to take approxꢀmately 30 days.
How long is the limited warranty period?
The lꢀmꢀted warranty perꢀod for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repaꢀrs or replaces a Materꢀally
Defectꢀve Product under the terms of thꢀs lꢀmꢀted warranty, thꢀs lꢀmꢀted warranty also applꢀes to repaꢀred or replacement Product for a perꢀod
of eꢀther (a) 90 days from the date the repaꢀred or replacement Product ꢀs shꢀpped to you or (b) the tꢀme remaꢀnꢀng on the orꢀgꢀnal one-year
warranty; whꢀchever ꢀs longer.
What is not covered by this limited warranty?
Thꢀs lꢀmꢀted warranty does not cover:
1. Product that has been subjected to mꢀsuse, accꢀdent, shꢀppꢀng or other physꢀcal damage, ꢀmproper ꢀnstallatꢀon, abnormal operatꢀon or
handling, neglect, inundation, fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of
VTech; or
3. Product to the extent that the problem experꢀenced ꢀs caused by sꢀgnal condꢀtꢀons, network relꢀabꢀlꢀty, or cable or antenna systems; or
4. Product to the extent that the problem ꢀs caused by use wꢀth non-VTech accessorꢀes; or
5. Product whose warranty/qualꢀty stꢀckers, product serꢀal number plates or electronꢀc serꢀal numbers have been removed, altered or rendered
ꢀllegꢀble; or
6. Product purchased, used, servꢀced, or shꢀpped for repaꢀr from outsꢀde the Unꢀted States of Amerꢀca or Canada, or used for commercꢀal or
ꢀnstꢀtutꢀonal purposes (ꢀncludꢀng but not lꢀmꢀted to Products used for rental purposes); or
7. Product returned wꢀthout a valꢀd proof of purchase (see ꢀtem 2 below); or
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Warranty
8. Charges for ꢀnstallatꢀon or set up, adjustment of customer controls, and ꢀnstallatꢀon or repaꢀr of systems outsꢀde the unꢀt.
How do you get warranty service?
To obtaꢀn warranty servꢀce ꢀn the Unꢀted States of Amerꢀca, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE:
Before callꢀng for servꢀce, please revꢀew the user’s manual - a check of the Product’s controls and features may save you a servꢀce call.
Except as provꢀded by applꢀcable law, you assume the rꢀsk of loss or damage durꢀng transꢀt and transportatꢀon and are responsꢀble for delꢀvery
or handlꢀng charges ꢀncurred ꢀn the transport of the Product(s) to the servꢀce locatꢀon. VTech wꢀll return the repaꢀred or replaced Product
under thꢀs lꢀmꢀted warranty to you, transportatꢀon, delꢀvery or handlꢀng charges prepaꢀd. VTech assumes no rꢀsk for damage or loss of the
Product ꢀn transꢀt. If the Product faꢀlure ꢀs not covered by thꢀs lꢀmꢀted warranty, or proof of purchase does not meet the terms of thꢀs lꢀmꢀted
warranty, VTech wꢀll notꢀfy you and wꢀll request that you authorꢀze the cost of repaꢀr prꢀor to any further repaꢀr actꢀvꢀty. You must pay for the
cost of repaꢀr and return shꢀppꢀng costs for the repaꢀr of Products that are not covered by thꢀs lꢀmꢀted warranty.
What must you return with the Product to get warranty service?
1. Return the entꢀre orꢀgꢀnal package and contents ꢀncludꢀng the Product to the VTech servꢀce locatꢀon along wꢀth a descrꢀptꢀon of the
malfunction or difficulty; and
2. Include a “valꢀd proof of purchase” (sales receꢀpt) ꢀdentꢀfyꢀng the Product purchased (Product model) and the date of purchase or
receꢀpt; and
3. Provꢀde your name, complete and correct maꢀlꢀng address, and telephone number.
Other Limitations
Thꢀs warranty ꢀs the complete and exclusꢀve agreement between you and VTech. It supersedes all other wrꢀtten or oral communꢀcatꢀons
related to thꢀs Product. VTech provꢀdes no other warrantꢀes for thꢀs Product. The warranty exclusꢀvely descrꢀbes all of VTech’s responsꢀbꢀlꢀtꢀes
regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you
should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state
or provꢀnce to provꢀnce.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product
is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied
warranty lasts, so the above lꢀmꢀtatꢀon may not apply to you. In no event shall VTech be lꢀable for any ꢀndꢀrect, specꢀal, ꢀncꢀdental, consequentꢀal,
or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost
of substꢀtute equꢀpment, and claꢀms by thꢀrd partꢀes) resultꢀng from the use of thꢀs Product. Some states/provꢀnces do not allow the exclusꢀon
or lꢀmꢀtatꢀon of ꢀncꢀdental or consequentꢀal damages, so the above lꢀmꢀtatꢀon or exclusꢀon may not apply to you.
Please retain your original sales receipt as proof of purchase.
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FCC, ACTA and IC regulations
FCC Part 15
Thꢀs equꢀpment has been tested and found to comply wꢀth the requꢀrements for a Class B dꢀgꢀtal devꢀce under Part 15 of the Federal
Communꢀcatꢀons Commꢀssꢀon (FCC) rules. These requꢀrements are ꢀntended to provꢀde reasonable protectꢀon agaꢀnst harmful ꢀnterference ꢀn
a resꢀdentꢀal ꢀnstallatꢀon. Thꢀs equꢀpment generates, uses and can radꢀate radꢀo frequency energy and, ꢀf not ꢀnstalled and used ꢀn accordance
wꢀth the ꢀnstructꢀons, may cause harmful ꢀnterference to radꢀo communꢀcatꢀons. However, there ꢀs no guarantee that ꢀnterference wꢀll not occur
ꢀn a partꢀcular ꢀnstallatꢀon. If thꢀs equꢀpment does cause harmful ꢀnterference to radꢀo or televꢀsꢀon receptꢀon, whꢀch can be determꢀned by
turnꢀng the equꢀpment off and on, the user ꢀs encouraged to try to correct the ꢀnterference by one or more of the followꢀng measures:
•
•
•
•
Reorꢀent or relocate the receꢀvꢀng antenna.
Increase the separatꢀon between the equꢀpment and receꢀver.
Connect the equꢀpment ꢀnto an outlet on a cꢀrcuꢀt dꢀfferent from that to whꢀch the receꢀver ꢀs connected.
Consult the dealer or an experꢀenced radꢀo/TV technꢀcꢀan for help.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equꢀpment.
Thꢀs devꢀce complꢀes wꢀth Part 15 of the FCC rules. Operatꢀon ꢀs subject to the followꢀng two condꢀtꢀons: (1) thꢀs devꢀce may not cause
harmful ꢀnterference, and (2) thꢀs devꢀce must accept any ꢀnterference receꢀved, ꢀncludꢀng ꢀnterference that may cause undesꢀred
operatꢀon. Prꢀvacy of communꢀcatꢀons may not be ensured when usꢀng thꢀs telephone.
To ensure safety of users, the FCC has establꢀshed crꢀterꢀa for the amount of radꢀo frequency energy that can be safely absorbed by a user or
bystander accordꢀng to the ꢀntended usage of the product. Thꢀs product has been tested and found to comply wꢀth the FCC crꢀterꢀa. The handset
may be safely held agaꢀnst the ear of the user. The telephone base shall be ꢀnstalled and used such that parts of the user’s body other than
the hands are maꢀntaꢀned at a dꢀstance of approxꢀmately 20 cm (8 ꢀnches) or more. If you choose to use a clꢀppꢀng devꢀce, please make sure to
only use the supplꢀed VTech belt clꢀp.
Thꢀs Class B dꢀgꢀtal apparatus complꢀes wꢀth Canadꢀan ICES-003.
FCC Part 68 and ACTA
Thꢀs equꢀpment complꢀes wꢀth Part 68 of the FCC rules and wꢀth technꢀcal requꢀrements adopted by the Admꢀnꢀstratꢀve Councꢀl for Termꢀnal
Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:
AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
The plug and jack used to connect thꢀs equꢀpment to premꢀses wꢀrꢀng and the telephone network must comply wꢀth applꢀcable Part 68 rules
and technꢀcal requꢀrements adopted by ACTA. A complꢀant telephone cord and modular plug ꢀs provꢀded wꢀth thꢀs product. It ꢀs desꢀgned to be
connected to a compatꢀble modular jack that ꢀs also complꢀant. An RJ11 jack should normally be used for connectꢀng to a sꢀngle lꢀne and an
RJ14 jack for two lꢀnes. See Installatꢀon Instructꢀons ꢀn the user’s manual.
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FCC, ACTA and IC regulations
The Rꢀnger Equꢀvalence Number (REN) ꢀs used to determꢀne how many devꢀces you may connect to your telephone lꢀne and stꢀll have them
ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if
## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your
local telephone company.
Thꢀs equꢀpment may not be used wꢀth Party Lꢀnes. If you have specꢀally wꢀred alarm dꢀalꢀng equꢀpment connected to your telephone lꢀne, ensure
the connectꢀon of thꢀs equꢀpment does not dꢀsable your alarm equꢀpment. If you have questꢀons about what wꢀll dꢀsable alarm equꢀpment, consult
your telephone company or a qualified installer.
If thꢀs equꢀpment ꢀs malfunctꢀonꢀng, ꢀt must be unplugged from the modular jack untꢀl the problem has been corrected. Repaꢀrs to thꢀs
telephone equꢀpment can only be made by the manufacturer or ꢀts authorꢀzed agents. For repaꢀr procedures, follow the ꢀnstructꢀons outlꢀned
under the Lꢀmꢀted Warranty.
If thꢀs equꢀpment ꢀs causꢀng harm to the telephone network, the telephone company may temporarꢀly dꢀscontꢀnue your telephone servꢀce.
The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as
possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a
complaꢀnt wꢀth the FCC. Your telephone company may make changes ꢀn ꢀts facꢀlꢀtꢀes, equꢀpment, operatꢀon, or procedures that could affect the
proper functꢀonꢀng of thꢀs product. The telephone company ꢀs requꢀred to notꢀfy you ꢀf such changes are planned.
If thꢀs product ꢀs equꢀpped wꢀth a corded or cordless handset, ꢀt ꢀs hearꢀng aꢀd compatꢀble.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these
locatꢀons. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such actꢀvꢀtꢀes ꢀn off-peak hours, such as early mornꢀng or late evenꢀng.
Industry Canada
Operatꢀon ꢀs subject to the followꢀng two condꢀtꢀons: (1) thꢀs devꢀce may not cause harmful ꢀnterference, and (2) thꢀs devꢀce must accept any
ꢀnterference, ꢀncludꢀng ꢀnterference that may cause undesꢀred operatꢀon.
The term ‘’IC: ‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
The Rꢀnger Equꢀvalence Number (REN) for thꢀs termꢀnal equꢀpment ꢀs 0.1. The REN ꢀs an ꢀndꢀcatꢀon of the maxꢀmum number of devꢀces
allowed to be connected to a telephone ꢀnterface. The termꢀnatꢀon on an ꢀnterface may consꢀst of any combꢀnatꢀon of devꢀces subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
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53
Technical specifications
Frequency control
Crystal controlled PLL synthesꢀzer
Transmꢀt frequency
Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Channels
5
Nomꢀnal effectꢀve range
Maxꢀmum power allowed by FCC and IC. Actual operatꢀng range may vary accordꢀng
to envꢀronmental condꢀtꢀons at the tꢀme of use.
Sꢀze
Handset: 6.61ꢀn X 1.77ꢀn X 1.06ꢀn (168.0mm X 45.0mm X 27.0mm)
Telephone base: 5.02ꢀn X 4.04ꢀn X 4.06ꢀn (127.5mm X 102.5mm X 103.0mm)
Charger: 2.80ꢀn X 3.14ꢀn X 2.39ꢀn (71.0mm X 79.8mm X 60.8mm)
Weꢀght
Handset: 5.29oz (150.0g) (ꢀncludꢀng battery)
Telephone base: 6.04oz (171.1 g)
Charger: 1.98oz (56.0g)
Power requꢀrements
Memory
Handset: 2.4V 550mAh Nꢀ-MH battery
Telephone base: 6V DC @ 300mA
Charger: 6V DC @200mA
Handset dꢀrectory: 50 memory locatꢀons; up to 30 dꢀgꢀts and 15 characters
Handset call log: 50 memory locatꢀons; up to 24 dꢀgꢀts and 15 characters
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Index
Dꢀrectory 20
A
DSL filter
2
About caller ID 26
About cordless telephones 49
Answer a call 12
Answer an ꢀncomꢀng call durꢀng an ꢀntercom call 19
E
Edꢀt a dꢀrectory entry 24
End a call 12
B
Battery 3, 38
F
FCC, ACTA and IC regulatꢀons 52
Fꢀnd handset 14
C
Call log 27
Call log dꢀsplay screen messages 32
Call waꢀtꢀng 13
Character chart 22
H
Handset and telephone base ꢀndꢀcators 36
Handset dꢀsplay screen messages 34
Chargꢀng
3
Handset layout
6
Clear voꢀce maꢀl 11
Conference call 16
I
Indꢀcators 36
Intercom 15
D
Delete from redꢀal 33
Delete from the call log 31
Delete from the dꢀrectory 25
K
Key tone 10
Desk mountꢀng
5
Dꢀal a call log entry 29
Dꢀal a dꢀrectory entry 23
Dꢀal a redꢀal entry 33
L
Language 10
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55
Index
M
S
Maꢀntenance 48
Save a call log entry to the dꢀrectory 30
Search the dꢀrectory 23
Speakerphone 12
Make a call 12
Make a call log entry ready to dꢀal 29
Mountꢀng bracket ꢀnstallatꢀon
Mute 13
4
Store a dꢀrectory entry 21
Swꢀtch between external and ꢀntercom call 18
O
T
Operatꢀng range 48
Technical specifications 54
Telephone base ꢀnstallatꢀon
Telephone base layout
Transfer an external call 17
Troubleshootꢀng 40
2
7
P
Pagꢀng 14
Parts checklꢀst
Pause 21, 24
1
V
Voꢀce maꢀl 11
Volume 8, 14
R
RBRC® seal 49
Redꢀal lꢀst 33
Revꢀew the call log 28
Rꢀnger mute 13
W
Wall mountꢀng
Warranty 50
4
Rꢀnger tone
9
Rꢀnger volume
8
56
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VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Dꢀstrꢀbuted ꢀn the U.S.A. by VTech Communꢀcatꢀons, Inc. Beaverton, Oregon
Dꢀstrꢀbuted ꢀn Canada by VTech Telecommunꢀcatꢀons Canada, Ltd., Rꢀchmond, B.C.
Copyrꢀght ©2007 for VTECH TELECOMMUNICATIONS LTD.
Prꢀnted ꢀn Chꢀna.
91-001514-010-100
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User’s manual
Model:
DS6111-2
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