VTech Telephone 5831 User Manual

Important Safety Instructions  
When using your telephone equipment, basic safety precautions should always  
be followed to reduce the risk of fire, electric shock and injury, including the following:  
1.  
2.  
3.  
Read and understand all instructions.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or  
aerosol cleaners. Use a damp cloth for cleaning.  
4.  
5.  
6.  
Do not use this product near water (for example, near a bath tub, kitchen sink, or  
swimming pool).  
Do not place this product on an unstable cart, stand, or table.The product may  
fall, causing serious damage to the product.  
Slots and openings in the cabinet and the back or bottom are provided for ventilation.To  
protect it from overheating, these openings must not be blocked by placing the  
product on the bed, sofa, rug, or other similar surface.This product should never  
be placed near or over a radiator or heat register. This product should not be  
placed in a built-in installation where proper ventilation is not provided.  
7. This product should be operated only from the type of power source indicated on the  
marking label. If you are not sure of the type of power supply to your home,  
consult your dealer or local power company.  
8.  
Do not allow anything to rest on the power cord. Do not locate this product  
where the cord will be abused by persons walking on it.  
9.  
Never push objects of any kind into this product through cabinet slots as they  
may touch dangerous voltage points or short out parts that could result in a risk  
of fire or electric shock. Never spill liquid of any kind on the product.  
10. To reduce the risk of electric shock, do not disassemble this product. Opening or  
removing cabinet parts other than specified access doors may expose you to  
dangerous voltages or other risks. Incorrect reassembling can cause electric  
shock when the appliance is subsequently used.  
11. Do not overload wall outlets and extension cords as this can result in the risk of  
fire or electric shock.  
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Introduction  
The VT5831 is an advanced cordless telephone that operates in the 5.8GHz frequency  
range.Your VT5831 is capable of supporting up to a maximum of 6 Handsets. Using  
additional Handsets, up to three people can be conferenced on a call (2 Handsets and  
the Base Speakerphone), or two extensions can be conferenced on a call, while two  
other extensions can be talking internally, using the Intercom feature.  
This manual is designed to familiarize you with the VT5831 cordless telephone. We  
strongly recommend you read the manual before using your phone.  
To order additional system Handsets (model# VT 5820), battery packs, or headsets,  
callVTech Communications Inc.at 1-800-595- 9511.  
STOP!!  
If you have questions about this product, or  
if you’re having difficulty with setup or  
operation, do not return your phone to the  
store. Call our Customer Support Center at  
1-800-595-9511  
In Canada, call  
1-800-267-7377  
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Parts Check List  
6. Belt Clip  
1. Base Unit  
7.Base Wall Mounting Bracket  
8.Charger Wall Mounting Bracket  
9.Owner’s Manual  
2. Handset  
3. Handset Charger  
4. Base AC Power Adapter  
5.Telephone Line Cord  
10. Battery Pack  
To purchase replacement battery packs, callVTech Communications Inc.  
at 1-800-595-9511.In Canada, callVTech Electronics Ltd.at 1-800-267-7377.  
Base Wall Mounting  
Base Unit  
Bracket  
Handset  
Charger Wall  
Mounting Bracket  
Battery Pack  
Handset Charger  
O
W
NE  
R
’S M  
A
NU  
AL  
Base AC Power Adapter  
Telephone Line Cord  
Belt Clip  
Owner’s Manual  
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The Handset Layout  
1
2
7
8
9
10  
11  
3
4
5
6
12  
13  
1. Antenna  
8. LCD Display  
2. Earpiece  
9. Soft Keys  
3. Headset Jack (2.5mm)  
4. On (Flash)  
10.Volume  
11. Off (Clear)  
12. Sound Select  
13. Microphone  
5. Dialing Keys (0-9, , #)  
*
6. Speakerphone  
7.Message Waiting LED  
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The Base Unit Layout  
1
9
2
3
10  
11  
12  
4
5
6
7
8
13  
14  
17  
18  
15  
16  
1. Antenna  
2. LCD Display  
3. Clear  
10. Intercom  
11. Soft keys  
12. Speaker Phone  
4. In Use  
5. Flash  
6. Hold  
13. Dialing Keys (0-9, , #)  
14.Volume Keys  
15.Telephone Jack  
*
7. Redial  
16. DC Connector  
8. Mute  
9. Messages LED  
17. Spare Battery Drawer  
18. Spare Battery Release  
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Setup  
Connecting power to Base Unit/Handset Charger  
1. Plug the AC power adapter into an electrical outlet, and the DC connector into the  
bottom of the Base Unit.  
2.  
Choose the location for your Handset Charger, and plug its power supply into an  
electrical outlet.  
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Setup  
Installation of Battery Pack in Handset  
Follow the steps below:  
1.  
Remove the battery cover by  
pressing on the indent and sliding  
downward.  
1
3
2.  
Place the new battery pack in the  
Handset with the metal contacts  
aligned with the charge contacts  
in the battery compartment.  
Replace the battery cover by sliding  
it upwards.  
If the new battery pack is not  
already charged, place the Handset  
in its Charger, and allow it to  
charge for 12 hours. After initial  
charge, a maintenance charge of  
8 hours should be sufficient.  
3.  
4.  
2
The original Handset that is shipped with your VT5831 system will be  
automatically registered to the Base.This Handset is HANDSET 1.  
As you register additional Handsets to the system, they will be assigned extension  
numbers in the following order: HANDSET 2, HANDSET 3, etc.  
Whenever a charged Handset battery pack is installed, the Handset will automatically  
begin SEARCHING FOR BASE (if previously registered), or it will prompt you to  
ENTER BASE ID to register the new Handset.  
Charging of the Handset Battery Pack  
The Handset of your VT5831 cordless telephone is powered by a rechargeable battery  
pack. It charges automatically whenever the Handset is in its charger.  
You should charge the battery pack for 12 hours when you first receive your  
phone. Youll know the battery pack needs charging when:  
The low battery message is displayed :  
The Handset seems completely dead, the  
LCD is completely clear and does not ac-  
tivate when you press the keys.  
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Setup  
IMPORTANT:  
1.  
2.  
Do not dispose of a battery pack in a fire, the cell may explode.  
Do not open or mutilate the battery pack. Toxic substances may be released,  
causing harm to eyes or skin.  
3.  
4.  
Exercise care in handling battery packs in order to prevent an accidental short  
of the charge contacts, potentially causing the battery pack to overheat.  
Do not dispose of this battery pack into household garbage. Please refer to the  
information concerning proper battery recycling.  
Connecting to phone line  
Plug one end of the telephone line cord into the jack  
on the back of the Base Unit. Plug the other end of  
this cord into the wall jack.  
Checking for dial tone  
After the battery is charged press ON on the Handset.  
The Phone icon  
will appear on the Handset  
display, and you will hear dial tone.If not, see In Case  
of Difficulty.  
Tone/Pulse selection  
Your VT5831 is preset for tone dialing.  
See BASE SETTINGS for details.  
CAUTION: Use only the Vtech power supply  
provided with your telephone.  
IMPORTANT:  
FOR MAXIMUM PERFORMANCE OFYOUR  
CORDLESS TELEPHONE SYSTEM:  
1. Choose a central location for your Base Unit.  
2. Install your Base Unit and Extension Handsets  
away from electronic equipment, such as  
personal computers, television sets and  
microwave ovens.  
3. In locations where there are multiple cordless  
telephones, separate base units as much as  
possible.  
4. Install your telephone equipment away from  
heat sources and sunlight.  
5. Avoid excessive moisture, dust or extreme  
cold.  
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Spare Battery Charger/Power Backup Feature  
The VT5831 uses the spare battery charger in the Base Unit to provide operational  
backup in the event of a power failure. With a fully charged battery pack in the spare  
battery charger, you will still be able to place and receive calls from the Handset only,  
for up to 2 1/2 hours.  
The spare battery pack can also be used to replace a drained handset battery, ensuring  
uninterrupted use.The spare battery pack is optional and purchased separately.  
NOTE :  
When using the VT5831 during Power Backup mode, audio quality may be  
compromised due to reduced Power availability.  
1.  
Open the spare battery charger by  
pressing the release button, located  
on the left-hand side of the Base Unit.  
A drawer will open to reveal the spare  
battery compartment.  
2.  
3.  
Place a battery pack in the drawer  
with the charge contacts facing up  
and to the right.  
Push the drawer closed.  
1
The spare battery charger takes 24 hours  
to fully charge a drained battery.  
2
3
To order battery packs, headsets and additional Handsets (modelVT 5820),  
callVtech Customer Service at:  
1-800-595-9511.  
In Canada, call  
1-800-267-7377.  
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Wall Mounting  
The Wall Mount brackets are designed for use on standard wall mount plates only.Wall  
mounting is optional.  
1.  
2.  
3.  
PlugtheAC adapters into an electrical outlet, and the DC connector to the bottom  
of the Base Unit.  
Connect the telephone line cord to the jack on the bottom of the Base Unit, and  
the other end to the wall jack.  
Line up the tabs on the wall mount adapters with the holes on the bottom of the  
Base Unit/back of the Handset Charger. Snap the wall mount bracket firmly in  
place.  
4.  
Mount the Base Unit/Handset Charger on the wall. Position the Base Unit/  
Handset Charger so the mounting studs will fit into the holes on the wall mount  
bracket. Slide Base Unit/Handset Charger down on the mounting studs until it  
locks into place.  
3
2
1
3
1
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Registration and Operation  
Expand yourVT5831 system by adding accessory Handsets. Bring  
telephone service to rooms where a phone jack isn’t available!  
Registration and Operation Of The VTech VT5820 Accessory  
Handset  
YourVTech VT5831 system can operate up to 6 Handsets.  
The VT5820 accessory Handset consists of the following:  
Handset Charger  
Telephone Line Cord  
Charger Wall  
Mounting Bracket  
Belt Clip  
Handset  
Battery Pack  
Setup OfTheVT5820 Accessory  
Handset  
1.  
Plug the AC power adapter into an  
electrical outlet.  
1
2.  
Remove the Handset battery  
cover by pressing on the indent  
and sliding downward.  
3.  
Place the new battery pack in the  
Handset, with the metal contacts  
aligned with the charge contacts  
in the battery compartment.  
3
4. Replace the battery cover by  
sliding it upward.  
5.  
Place the Handset in the Charger,  
and allow it to charge for 12  
hours. After the initial charge, a  
maintenance charge of 8 hours  
should be sufficient.  
5
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Registration and Operation  
Your VT5831 Handset comes registered to  
the Base Unit. To register additional VT5820  
Handsets, follow these steps:  
Enter Base ID Code  
1.  
After charging the Handset, remove it  
from its Charge Cradle; the screen will  
display:  
alternating with this screen:  
2.  
If, after charging the Handset, you see:  
3.  
4.  
PressNEW.YouwillnowseetheENTER  
BASE ID screen as described in step 1.  
Find the BASE ID Code by doing the following: (the Base must be in idle (OFF)  
mode)  
A. At the Base, press MENU  
B. Scroll down to DISPLAY BASE-ID  
C. Press OK. The Base screen will display the 15-digitIDCode.Afterwards,  
it will return to the idle screen.  
5.  
Enter the 15-digit Base ID Code into the Handset; then press OK.  
NOTE:The15-digitBASEIDCodemaycontainnumbersandcharacters,such  
as . Make sure you enter all 15 digits.  
*
6.  
Wait approximately 15 to 60 seconds. You will hear confirmation beeps from  
the Base and Handset. The newly registered Handset will now assign itself the  
lowest Handset number not previously assigned to a different system Handset  
(1 through 6).  
7.  
If the Handset displays REJECTED BY  
BASE or continues to display  
SEARCHINGFORBASEforwellbeyond  
60 seconds, try the registration process  
again by repeating the above steps.  
Congratulations! YoucannowenjoythebenefitsofyourVTECHMulti-Handsetsystem.  
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Handset and Base Indicators  
Handset Icons  
Icon  
Description  
Line In Use indicator  
On steady with no number next to it when a parallel set is in  
use.  
On steady with one or more numbers next to it, indicating which  
extensions are using the line. For example,  
12 indicates  
that Handset 1 and Handset 2 are on an outside call.  
Intercom indicator  
On steady with the extension numbers currently on an  
intercom call. For example, 02 indicates that the Base and  
Handset 2 are on an intercom call.  
Battery indicator  
When the Handset is removed from the charger, this lets you  
know the level of charge in the battery pack, from FULL(  
to EMPTY ( ).  
)
Cycles (Low, Medium, and Full) when Handset battery is charging.  
Flashes when a low battery condition is detected.  
Ringer Off indicator  
is displayed when the ringer is turned off.  
Enhanced Mode indicator  
E
On steady when active Handset is in Enhanced mode.  
The Handset will enter Enhanced mode automatically when in  
an area with interference.  
Mute indicator  
On steady when the Handset microphone is muted.  
M
H
Hold indicator  
On steady when the line is on hold.  
Handset Registration indicator  
is displayed when a Handset is either not registered, or is  
searching for the Base Unit.  
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Handset and Base Indicators  
Handset LEDs  
LED  
Description  
MessageWaiting  
Blinks to indicate that you have new voicemail messages.  
Service must be subscribed to through your local telephone  
company.  
Base Unit Icons  
Icon  
Description  
Ringer Off indicator  
is displayed when the Base ringer is turned off.  
Battery indicator  
Cycles (Low, Medium and Full) when a battery pack is  
charging in the spare battery compartment.  
Base LEDs  
LED  
Description  
Messages  
In Use  
Flashes to indicate that you have new voicemail messages.  
Service must be subscribed to through your local telephone  
company  
Lights when line is being used by a Handset of the VT5831  
system.  
Flashes when another telephone on the same line (parallel  
extension) is in use.  
Speaker Phone  
Lights when Base Speakerphone is in use.  
Flashes when HOLD function is activated.  
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Soft Menu Functions  
TheVT5831 has an advanced design that uses  
a menu structure and soft keys to access  
many of the features.  
Example of the idle mode display:  
REDIAL  
From the Handset:  
Press REDIAL to display the last 10 telephone  
numbers dialed from the Handset.The  
number on the top line represents the last  
number dialed.  
Use the  
desired number.  
scroll keys to highlight the  
To dial, press ON/FLASH or  
SPEAKERPHONE.  
From the Base Unit:  
Your VT5831 Base remembers the last 10  
numbers dialed from it. Press REDIAL. The  
number on the top line represents the last  
number to be dialed.  
Use the  
scroll keys to highlight the  
desired number.  
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Soft Menu Functions  
To dial, press SPEAKER PHONE.  
Erasing Numbers in Redial Memory  
(Handset or Base)  
Press REDIAL, then scroll to the desired  
number.  
Press SELECT, then ERASE.  
Saving Redial Numbers in Phone Book  
Memory (Handset or Base)  
Press REDIAL, then scroll to the desired  
number.  
Press SELECT, then SAVE.  
You will be asked to ENTER NAME. Use  
the keypad to enter the desired name (see  
To Store a Number/Name for more  
information).  
Press SAVE.The name and number has  
been stored in Phone Book memory.  
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Soft Menu Functions  
HANDSET MENU  
With the Handset in the idle (OFF) mode, press MENU to access the following options:  
• CALLS LOG (Caller ID)  
• INTERCOM  
• HANDSET SETTINGS  
• SETTIME  
• CLOCK MODE  
• REGISTER  
Use the  
scroll keys to select the desired option, then press OK.  
Press the OFF/CLEAR key to step back through the menu structure. Press and hold  
the OFF/CLEAR key to immediately return to the idle screen.  
BASE UNIT MENU  
With the Base Unit in the idle (OFF) mode, press MENU key to access the following  
options:  
• CALL LOG (Caller ID)  
• BASE SETTINGS  
Press the CLEAR key to step back through the menu, Press and hold the CLEAR to  
immediately return to the idle screen.  
Set Time  
To set the time on your VT5831:  
At the Handset, press MENU, scroll  
down to SETTIME, then press OK.  
Using the keypad, enter the current time.  
A single-digit hour must have a zero  
before it (03:56, for example)  
If you make a mistake, use  
backspace.  
to  
Use the AM/PM key to select the correct  
designation.  
Press SAVE to confirm the setting.  
NOTE:You can also wait for incoming Caller  
ID to set the clock, rather than setting it  
manually.  
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Clock Mode (preset to ON)  
When your VT5831 is idle (OFF), the LCD  
displays the time of day, with both a digital and  
analog (clock face) readout.  
12  
If you do not want the time displayed, follow these  
steps:  
9
3
6
At the Handset, press MENU, scroll  
down to CLOCK MODE, then press  
OK.  
Press OFF (or ON), then press OK.  
You can activate and deactivate Clock Mode as  
often as you wish.  
Calls Log (Caller ID)  
Caller ID - Call Waiting ID  
Your VT5831 is capable of displaying the name and/or number of the party calling  
before you answer the phone (Caller ID). It is also capable of displaying Caller ID  
information in conjunction with a Call Waiting alert signal (CallWaiting Caller ID).With  
Call Waiting Caller ID, the Caller ID data is displayed so you can decide whether to  
answer the incoming call, or continue with your current conversation.  
NOTES ABOUT CALLER ID & CALL WAITING CALLER ID  
These are subscription services, provided by most regional telephone service  
providers. You must subscribe to these services to get the benefits of these  
features.If you do not subscribe to Caller ID services, you can still use your VT5831  
and the other features it offers.  
Due to regional incompatibilities, Caller ID information may not be available for  
every call you receive. In addition, the calling party may intentionally block their  
name and phone number from being sent.  
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Calls Log (Caller ID)  
Reviewing Caller ID from the Handset  
or Base  
As new Caller ID/Call Waiting ID records are  
received, your Handset and Base displays will  
alert you to the new Caller ID records,  
for example:  
The number of new calls displayed on each  
system Handset and Base may not be the same.  
If, for example, you answer a call on Handset 2,  
that Handset will not count the Caller ID  
information for that call as new. However, the  
other registered Handset and Base displays will  
consider it a new call, and add it to the NEW  
CALLS total.  
After you review all new Caller ID records, the  
NEW CALLS status will be turned off.  
From the idle (OFF) mode, press MENU, CALLS  
LOG is highlighted, then press OK.The Caller ID  
information of the most recently received call will  
be displayed. For example:  
To scroll to other records, use the  
keys.  
scroll  
Dialing from Caller ID  
To dial the number displayed, you can simply  
press the ON or SPEAKERPHONE key.  
You can also press the CID key to access the  
following options ( DEL, OPT#, SAVE):  
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Calls Log (Caller ID)  
OPT# : Select this option to display up to four  
possible dialing strings of the number  
stored in Caller ID memory.If a number  
is provided in the Caller ID data, the  
possible options to choose from will be  
either 7, 8, 10, or 11 digits. For example,  
if the original number in Caller ID  
memory was 808-880-8808, then the  
display options will be:  
Use the  
and  
keys to make  
selection, and then press DIAL, ON or  
SPEAKERPHONE to dial the number.  
Dialing Tip: With a Caller ID record displayed,  
press # repeatedly to cycle through the  
four dialing strings. When the correct  
dialing option is displayed, press ON (or  
SPEAKERPHONE) to dial.  
SAVE: Select this option to save the displayed Caller ID record into Speed Dial  
Memory. Only Caller ID records with telephone numbers can be saved into  
Speed Dial Memory. If you need to modify the number after saving, see TO  
EDIT A NUMBER.  
Deleting CID Records  
To delete the displayed Caller ID record, press  
CID, then DEL. You will then have the option of  
deleting the single CID record (press THIS) or all  
stored CID records (press ALL).  
If you press ALL, the screen will ask AREYOU  
SURE? PressYES to confirm the deletion of all  
CID records. Or, press NO to return to the CID  
record previously displayed.  
NOTE:You do not have to delete Caller ID records.Your VT5831 always saves the  
50 most current CID records. As new records come in, the oldest records are  
automatically deleted to make room.  
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Handset Settings  
From the HANDSET SETTINGS menu you can  
select the following options to modify:  
• RINGER VOLUME  
Select this option to adjust the ringer volume.  
Use the  
scroll keys to adjust the  
volume up or down.You will see a graph on  
the Handset display indicating the relative  
volume setting. At the lowest setting (graph  
is completely clear), the Handset will not ring  
when a call comes in.  
Press OK to confirm your setting.  
• RINGER MELODY  
Select this option to adjust the ringer melody  
or tone. Use the  
scroll keys to select  
from the eight available tones. Press OK to  
confirm your selection and return to the  
HANDSET SETTINGS menu.  
• VIBRATE CONTROL (preset to OFF)  
Select this option to allow the Handset to  
vibrate, alerting you to an incoming call.Press  
the ON or OFF soft key to make your  
selection, then press OK to confirm.  
Vibrate and Ringer are independent features.  
Adjusting one does not affect the other.  
• LOW BATTERY TONE (preset to ON)  
Select this option to turn the Low Battery  
warning tone on or off. Press the OFF or ON  
soft key to make your selection. Press OK to  
confirm your selection and return to the  
HANDSET SETTINGS menu. When set to  
ON, the Handset will emit a warning tone  
when a Low Battery condition is detected.  
• RANGE TONE (preset to ON)  
Select this option to turn the Out of Range  
warning tone on or off. Press the OFF or ON  
soft key to make your selection. Press OK to  
confirm your selection and return to the  
HANDSET SETTINGS menu. When set to  
ON, the Handset will emit a warning tone  
whenever the Handset is taken out of range  
of the Base.  
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Handset Settings  
• KEYPAD TONE (preset to ON)  
Select this option to turn the Keypad tones  
on or off. Press the OFF or ON soft key to  
make your selection. Press OK to confirm  
your selection and return to the HANDSET  
SETTINGS menu. When set to ON, the  
Handset will emit a beep whenever a key is  
pressed.  
• CONTRAST  
Select this option to adjust the contrast level  
of the Handset display. Use the  
scroll  
keys to make your selection. The Handset  
display will automatically adjust as you make  
your selection. Press OK to confirm your  
selection and return to the HANDSET  
SETTINGS menu.  
• LANGUAGE (preset to English)  
Select this option to change the display from  
English to Spanish or French. Use the  
scroll keys to select language, then press OK  
to confirm your choice.  
Register  
REMINDER: The Handset that comes with your VT5831 Base is already  
registered to it.Use this procedure to add additional Handsets (modelVT5820) to  
your system.  
Use this option to register a Handset to the VT5831 Base.You can register a total of six  
Handsets to the Base. This process is activated automatically whenever a new  
Handset is powered up in range of the VT5831 Base.  
You will be prompted to enter the 15-digit Base ID code.After entering this code, press  
OK. The Handset will display SEARCHING FOR BASE, and then FOUND BASE  
when the process is complete.  
NOTE: Base ID codes are 15 digits long and can include the following characters:  
0, 1, 2, 3, 4, 5, 6, 7, 8, 9,  
.
*
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Base Settings  
To access Base Settings, with the Base in the idle (OFF) mode, press MENU, scroll  
down to BASE SETTINGS, then press OK.You can now access the following setting  
options:  
RINGER VOLUME  
RINGER MELODY  
KEYPAD TONE  
TONE/PULSE  
CONTRAST  
LANGUAGE  
Press CLEAR at any time to back out of Base Settings mode.  
RINGER VOLUME  
To adjust the Base Unit ringer volume:  
Press MENU. Scroll down to BASE  
SETTINGS, then press OK. RINGER  
VOLUME will be highlighted. Press OK  
again. You will see a graph on the Base  
displayindicatingtherelativevolumesetting.  
Press  
to lower the ringer volume.  
At the lowest setting (graph is completely  
clear), the Base will not ring when a call  
comes in.  
Press  
to raise the volume. At the  
loudest setting, the graph is completely  
shaded in.  
Press OK to confirm your setting.  
RINGER MELODY  
There are 8 Base ringer melody choices. To  
change the melody:  
Press MENU. Scroll down to BASE  
SETTINGS, then press OK. Scroll down  
to RINGER MELODY.  
Press OK. Use the either scroll key to  
sample the melodies.  
Press OK to confirm your selection.  
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Base Settings  
KEYPAD TONE (preset to ON)  
Keypad tones are the beepsyou hear each  
time you press a key on the Base Unit.  
To turn this feature ON or OFF:  
Press MENU. Scroll down to BASE  
SETTINGS, then press OK. Scroll  
down to KEYPAD TONE.  
Press OK. Choose ON or OFF.  
Press OK to confirm your selection.  
TONE/PULSE (preset to TONE)  
If you want to change your dialing mode,  
follow these steps:  
Press MENU. Scroll down to BASE  
SETTINGS, then press OK. Scroll  
down to TONE/PULSE.  
Press OK. Choose TONE or PULSE.  
Press OK to confirm your selection.  
CONTRAST  
You can adjust the Base Unit LCD screens  
contrast to suit your eyes:  
Press MENU. Scroll down to BASE  
SETTINGS, then press OK. Scroll  
down to CONTRAST.  
Press OK. Use the  
and  
scroll keys to raise and lower the  
screens contrast.  
Press OK to confirm your selection.  
LANGUAGE (preset to ENGLISH)  
Your display can be in English, Spanish or  
French.To adjust:  
Press MENU. Scroll down to BASE  
SETTINGS, then press OK. Scroll  
down to LANGUAGE.  
Press OK. Scroll to the desired  
language.  
Press OK to confirm your selection.  
25  
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MEM (Memory)  
The VT5831 can store up to 50 names/numbers in memory.Each memory location can  
hold up to 32 digits and up to 16 characters for the name.  
When prompted to ENTER NAME?, use the digit keys tospellthe name. Each press  
of a particular key causes characters to be displayed in the following order:  
Number Key  
Characters (in order)  
& , . 1  
1
2
3
4
5
6
7
8
9
0
A B C a b c 2  
D E F d e f 3  
G H I g h i 4  
J K L j k l 5  
M N O m n o 6  
P Q R S p q r s 7  
T U V t u v 8  
W X Y Z w x y z 9  
0
*
*
#
#
Each system Handset and the Base Unit can independently store names and  
numbers in memory. Adding, editing or deleting items stored in one unit does  
not affect any other system Handset or Base.  
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Mem (Memory)  
To Store a Number/Name:  
Starting from the idle screen, enter the  
number you want to store in memory.  
Be sure to include long distance codes  
and pauses (using the PAUSE softkey)  
if necessary. Press the MEM softkey.  
You will then be prompted to ENTER  
NAME. Use the digit keys to spellthe  
name. If you make a mistake, press the  
CLR softkey.To enter a space press  
when finished, press SAVE.  
If there is space available in memory,  
the number/name will be saved and the  
Handset will return to predial mode.  
If the memory is full, the Handset will  
display PHONEBOOK IS FULL and  
exit to the idle screen without saving  
the entry.  
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Mem (Memory)  
To Search For and Dial a Number/  
Name:  
Starting from the idle screen, press  
the MEM softkey to review memory  
contents.  
Using the  
softkeys  
scroll through the memory contents  
in alphabetical order.  
Or, you can press the FIND softkey,  
enter the first few chararcters of the  
name and then press FIND to  
search. If you make a mistake, press  
CLR softkey. The closest match, in  
alphabetical order, will be displayed.  
Once you find the entry you  
want, simply press ON or  
SPEAKERPHONE to dial the  
number.  
To Delete a Number/Name:  
Using the steps in To Search For  
and Dial a Name/Number, locate the  
entry you want to delete.  
Press the EDIT softkey.The screen  
will display:  
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Mem (Memory)  
Press the DEL softkey. The screen  
will display:  
To delete this record, press THIS.The  
record will be deleted, and the next  
entry in the phonebook will be  
displayed.  
To delete all records in your phonebook  
memory, press ALL. The display will  
ask ARE YOU SURE?  
To confirm the deletion of ALL records,  
press YES. To exit without deleting  
press NO.  
To Edit a Number  
Using the steps in To Search For and  
Dial a Name/Number, locate the  
entry you want to edit.  
Press the EDIT softkey twice. The  
Handset will display:  
Press NAME or NUMBER, depending  
on which you want to edit.  
Using the  
softkey move the  
cursor to the character you want to edit  
and then enter the corrections as  
needed. Press MORE to access DEL,  
BACK and PAUSE/SPACE function.  
When finished press the SAVE softkey.  
To exit without saving press OFF.  
When finished the screen will display  
edited entry.  
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Handset and Base Operation  
Making Calls  
From the Handset  
Press ON (or, SPEAKERPHONE to  
use the Handset Speakerphone  
feature).Dial the phone number.  
-OR-  
Dial the phone number first; then press  
ON (or SPEAKERPHONE).  
Press OFF to end your call.  
Answering Calls  
From the Handset  
Press any key except OFF and the  
softkeys.  
Press OFF to end your call.  
Making Calls  
From the Base Unit  
Press SPEAKERPHONE. Dial the  
phone number.  
Press SPEAKERPHONE to end your  
call.  
-OR-  
Dial the phone number first; then press  
SPEAKERPHONE  
.
Answering Calls  
From the Base Unit  
Press SPEAKERPHONE or any of  
the dialing keys (0-9, , #).  
*
Press SPEAKERPHONE to end your  
call.  
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Handset and Base Operation  
How to Adjust the Handset  
Volume ( also applies to the Handset  
Speakerphone)  
The volume control is on the right edge of  
the Handset. During a call, press the UP or  
DOWN key to adjust the listening volume to  
a comfortable level. The procedure is the  
same for the Handset earpiece and  
Speakerphone.  
Base SpeakerphoneVolume  
During an active call simply press the  
Volume UP or DOWN keys to adjust the  
speakerphone volume.  
Sound Select  
During a call, you can adjust the quality of the  
sound to best suit your hearing. Pressing  
SOUND SELECT repeatedly will cycle you  
through four different frequency responses:  
BASS - Low Frequency  
sounds enhanced  
MID - Mid-Range sounds  
enhanced (This is the  
recommended setting for  
hearing aid users)  
TREBLE - High Frequency  
sounds enhanced  
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Handset and Base Operation  
NATURAL - No frequency  
enhancement (Your Handset is  
preset with this selection)  
The Handset will graphically display the four modes.  
Mute Function  
During an active call pressing either the MUTE  
soft key on the Handset or the MUTE key on the  
Base (when in Speakerphone mode), will disable  
the microphone. Press MUTE key again to return  
to normal 2-way conversation.  
Hold Function  
From the Handset :  
Press the HOLD soft key to place a call on  
hold.To return to the call, press the ON (or  
SPEAKERPHONE) key.  
From the Base :  
During an active call, press the HOLD key to  
place a call on hold. The SPEAKERPHONE  
LED will flash to indicate a call is on hold.  
To return to the call, press either HOLD or  
SPEAKERPHONE.  
Note: Both the Handset and Base will display CALL  
ON HOLD when a call is placed on hold. However,  
with Clock Mode enabled, the CALL ON HOLDalert  
will be displayed on the Handset for only 5seconds.  
If a call remains on Hold for 5 minutes, your VT5831  
willringtoremindyouthecallisbeingheld. Thephone  
will display CALLONHOLD RINGBACK! Youhave  
30 seconds to return to the call before it is dropped.  
Flash Function  
You can use your VT5831 with services such as  
Call Waiting. Simply press the ON key on the  
Handset or the FLASH key on the Base (when in  
speakerphone mode) to flash the line.  
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Handset and Base Operation  
Intercom  
From Base to ALL Handsets :  
To page all Handsets from the Base  
press the INTERCOM key. Scroll to  
GLOBAL PAGE, then press OK.  
Each Handset will display GLOBAL  
CALL FROM BASE.  
Any Handset can then answer the PAGE,  
and enter INTERCOM mode with the  
Base by pressing the ON or any  
number key.  
To end an intercom call, press OFF on  
the Handset or INTERCOM on the Base.  
From Base to a Specific Handset :  
Press the Base INTERCOM key, then  
scroll to the Handset you want to call  
(e.g. HANDSET 2).  
Handset 2 can then answer the intercom  
call by pressing any key except OFF and  
the softkeys.  
To end an intercom call press OFF on  
the Handset or INTERCOM on the Base.  
From Handset to Base :  
Press MENU, then scroll down to  
INTERCOM  
Press OK. Scroll to BASE, then press  
OK.  
The Base will ring, then automatically  
enter intercom mode.  
To end the intercom call, press OFF on  
the Handset or INTERCOM on the Base.  
From Handset to Handset :  
Press MENU, then scroll down to  
INTERCOM.  
Press OK. Scroll to the desired Handset, then press OK.  
The ringing Handset can respond by pressing ON or any of the number keys.  
To end the intercom call, press OFF on either Handset.  
Global Page from Handset  
Press MENU, then scroll down to INTERCOM.  
Press OK. Scroll to the GLOBAL PAGE, then press OK.  
Any registered Handset or Base can answer the global page, thus entering  
Intercom mode.  
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Handset and Base Operation  
Handsfree Speakerphone Operation  
YourVT5831Handsethasabuilt-inhandsfreespeakerphone.Thisfeatureallowsyoutostand  
the Handset upright on a table or desktop and have handsfree conversations. For more  
information, refer to MAKING CALLS in HANDSET AND BASE OPERATION.  
Base Speakerphone Operation  
The Base of your VT5831 is equipped with a full duplex speakerphone.This is a very useful  
feature for handsfree conversations or conference calls at the Base Unit. For more  
information, refer to MAKING CALLS in HANDSET AND BASE OPERATION.  
Line in Use Indication  
On the Handset :  
Whenthetelephonelineiscurrentlybeingused  
by a VT5831 Handset or the Base, a status  
message similar to this will display on idle  
Handset(s):  
When the telephone line is currently being  
used by a parallel set (a telephone device  
other than the VT5831 on the same line);the  
phone icon will remain on steadily, and  
EXTENSION IN USE will be displayed.  
NOTE: With Clock Mode ENABLED, the  
telephone icon moves to the top center  
12  
section of the screen:  
9
3
On the Base :  
6
When a VT5831 Handset is in use, theINUSE  
LED will glow, and LINE IN USE will appear on  
the screen. When a parallel set is in use, theIN  
USE will flash, and EXTENSION IN USE will  
appear on the screen.  
Low Battery Indication  
Whenalowbatteryisdetected, theBatteryicon  
will flash and a warning beep is played. The  
status message LOW BATTERY will also be  
displayed when the Handset is in idle mode.To  
prevent an unexpected call drop, a drained  
Handset battery should be replaced by a fully  
charged spare battery.  
Message Waiting Indication  
The VT5831 is compatible with optional voicemail service provided by some local  
telephone companies. If you subscribe to this service, and you have new, unplayed  
messages in your voicemail, a Visual Message Waiting Indication (VMWI) signal is  
transmitted by your local telephone company.  
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Handset and Base Operation  
The VT5831 will detect aVMWI signal and activate MessageWaiting lights on the Base  
and Handset(s). See Handset and Base Unit Layouts, pages 5 and 6, for the location  
of the Message Waiting lights.  
After you play all of your new messages, the Message Waiting indicators will automati-  
cally turn off. If the indicators remain on, disconnect the power adapter from the Base  
Unit and remove the spare battery from the Base Unit charger (if applicable). Wait at  
least 15 seconds. Then, connect the power adapter back to the Base and install the  
spare battery pack in the Base Unit charger (if applicable). The MessageWaiting lights  
will now be off.  
Conference Calling  
The VT5831 is capable of supporting conference calls with up to two registered  
Handsets, and the Base Unit.  
To enter a conference call, simply access the line with two or more extensions by  
pressing ON (or SPEAKERPHONE) on the Handset or SPEAKERPHONE on the  
Base.  
The phone icon  
and two or more extension numbers will be displayed in the upper  
left corner of the Handset.  
Transferring Calls  
You can transfer calls on the VT5831 system from the Base to Handset, Handset to  
Handset, or Handset to Base.  
BlindTransfer  
You can directly transfer any active call to another VT5831 extension without  
notification by doing the following steps:  
From the Handset  
Press XFER. Scroll to the desired destination, then press OK.  
The ringing Handset or Base can pick up the transferred call just like any  
incoming call.  
From the Base  
Press INTERCOM. Scroll to the desired destination, then press OK.  
The ringing Handset can pick up the transferred call just like any incoming call.  
Announced Transfer:  
You can perform an announced transfer (call and advise another extension)  
of an active call by doing the following steps:  
Press HOLD to place your call on hold.  
Press MENU. Scroll to INTERCOM, then press OK.  
Scroll to the desired destination, then press OK.  
When the ringing Handset or Base answers, announce that theres an active call  
on hold.  
Press OFF (on the Handset) or INTERCOM (on the Base)  
Press ON (on thedestinationHandset or SPEAKER PHONE (on the Base) to  
pick up the call on hold.  
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Headset Operation  
Your VT5831 cordless telephone is equipped with a 2.5mm Headset Jack for use with  
an optional accessory Headset for hands-free operation. If you choose to use the  
Headset option, you must obtain an optional accessory Headset, which is compatible  
with the VT5831.  
To purchase a Headset, callVTECH Customer Service at 1-800-595-9511.  
Once you have a compatible 2.5mm Headset, locate the Headset Jack on the VT5831  
Handset. Connect the plug on the Headset cord to the jack on the cordless Handset.  
The plug should fit securely.Do not force the connection.  
NOTE :  
Whenever a compatible Headset is  
connected to the cordless Handset, the  
microphone on the Handset will be  
muted.This is done to limit the effect of  
background noise.  
Many compatible headsets have a  
reversible, monaural design.You can  
wear your Headset on either ear,  
leaving one ear free for room conver-  
sation.  
Belt Clip  
The VT5831 is also equipped with a  
detachable belt clip. Align the pins on  
the inside edge of the clip with the  
notches on the sides of the VT5831  
Handset. The belt clip should snap  
securely into place. Do not force the  
connection.  
36  
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Maintenance  
Taking Care OfYour Telephone  
Your VT5831 cordless telephone contains sophisticated electronic parts, so it must be  
treated with care.  
Avoid rough treatment  
Place the Handset down gently. Save the original packing materials to protect your  
telephone if you ever need to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet.Do not use the Handset outdoors in the  
rain, or handle it with wet hands. Do not install your Base Unit near a sink, bathtub or  
shower.  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment.  
For your own safety, use caution when using electric appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many years.  
Clean it only with a soft cloth slightly dampened with water or a mild soap.Do not use  
excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when you  
are wet or standing in water. If your Base Unit should fall into water, DO NOT  
RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE  
LINE CORDS FROMTHEWALL.Then pull the unit out by the unplugged cords.  
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In Case Of Difficulty  
If you have difficulty operating your phone, the suggestions below should solve the  
problem. If you still have difficulty after trying these suggestions, call VTECH  
Communications at 1-800-595-9511. In Canada, call VTECH Electronics at  
1-800-267-7377.  
The Phone Doesnt Work At All  
Make sure the Power Cord is plugged in.  
Make sure the telephone line cord is plugged firmly into the Base Unit and the  
telephone wall jack.  
Make sure the batteries are properly charged. If theLOW BATTERYmessage is  
shown, the battery pack needs charging.  
No Dial Tone  
First check all the suggestions above.  
If you still dont hear a dial tone, disconnect the Base Unit from the telephone jack  
and connect a different phone. If there is no dial tone on that phone either, the  
problem is in your wiring or local service.Contact your local telephone company.  
You Get Noise, Static, Or A Weak Signal Even When Youre Near  
The Base Unit  
Household appliances plugged into the same circuit as the Base Unit can  
sometimes cause interference. Try moving the appliance or the Base Unit to  
another outlet.  
You Get Noise, Static, Or A Weak Signal When Youre Away From  
The Base Unit  
You may be out of range. Either move closer to the Base, or relocate the Base  
Unit.  
The layout of your home may be limiting the range.Try moving the Base Unit to  
another position.  
The Handset Does Not Ring WhenYou Receive A Call  
Make sure you have the ringers activated. To set the ringer, see HANDSET  
SETTINGS and BASE SETTINGS.  
Make sure the telephone line cord is plugged firmly into the Base Unit and the  
telephone jack. Make sure the power cord is plugged in.  
You may be too far from the Base Unit.  
You may have too many extension phones on your telephone line to allow all of  
them to ring.Try unplugging some of the other phones.  
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In Case Of Difficulty  
Your Handset vibrates or shakes when a call comes in  
It is likely that yourVibrating Handset Ringer option has been set to ON.If youd like  
to turn it off, see Handset Settings-VIBRATE CONTROL, on page 22.  
You Hear Other Calls While Using Your Phone  
Disconnect your Base Unit from the telephone jack, and plug in a regular telephone.  
If you still hear other calls, the problem is probably in your wiring or local service.  
Call your local telephone company.  
You Hear Noise In The Handset, And None Of The Keys Or Buttons  
Work  
Make sure the power cord is plugged in.  
Common Cure For Electronic  
Equipment  
If the unit does not seem to be  
responding normally, then try putting the  
Handset in the cradle. If it does not seem  
to respond, do the following (in the order  
listed) :  
1.  
2.  
Disconnect the power to the Base.  
Disconnect the Handset battery,  
and spare battery pack, if  
applicable.  
then  
3.  
4.  
5.  
6.  
Wait a few minutes.  
Connect power to the Base.  
Re-install the battery pack (s)  
Watch for Handset to display :  
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Warranty Statement  
What does this limited warranty cover?  
The manufacturer of thisVTECH product, VTECH Communications, warrants to  
the holder of a valid proof of purchase (Consumeror you) that the product and  
all accessories provided by VTECH in the sales package (Product) are free  
from material defects in material and workmanship, pursuant to the following terms  
and conditions, when installed and used normally and in accordance with  
operation instructions, This limited warranty extends only to the Consumer  
for Products purchased and used in the United States of America.  
What will VTECH Communications do if the Product is not free from  
material defects in materials and workmanship during the limited  
warranty period (Materially Defective Product)?  
During the limited warranty period,VTECHs authorized service representative will  
repair ot replace atVTECHs option, without charge, a Materially Defective Product.  
If we repair this product, we may use new or refurbished replacement parts. If we  
choose to replace this product, we may replace it with a new or refurbished  
product of the same or similar design.VTECH will return repaired or replacement  
products to you in working condition. VTECH will retain defective parts,  
modules, or equipment. Repair or replacement of Product, at VTECHs  
option, is your exclusive remedy.You should expect the repair or replacement to  
take approximately 30 days.  
How long is the limited warranty period?  
The limited warranty period for the product extends for ONE(1) YEAR from the  
date of purchase if we repair or replace a Materially Defective Product under the  
terms of this limited warranty. This limited warranty also applies to repaired or  
replacement Products for a period of either (a) 90 days from the date the repaired  
or replacement Product is shipped to you or (b) the time remaining on the original  
one-year warranty;whichever is longer.  
What is not covered by this limited warranty?  
This limited warramty does not cover  
1.  
Product that has been subjected to misuse, accident, shipping or other physical  
damage, improper installation, abnormal operation or handling, neglect,  
inundation, fire, water or other liquid intrusion; or  
2.  
3.  
4.  
5.  
6.  
Product that has been damaged due to repair, alteration or modification by  
anyone other than an authorized service representative ofVTECH;or  
Product to the extent that the problem experienced is caused by signal  
conditions, network reliability or cable or antenna systems; or  
Product to the extent that the problem is caused by use with non-VTECH  
electrical accessories; or  
Product whose warranty/quality stickers, Product serial numbers plates or  
electronic serial numbers have been removed, altered or rendered illegible; or  
Product purchased, used, serviced, or shipped for repair from outside the united  
States, or used for commercial or institutional purposes (including but not limited  
to Products used for rental purposes); or  
7.  
Product returned without vallid proof of purchase (see 2 below); or  
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Warranty Statement  
8.  
Charges for installation or set up, adjustment of customer controls, and  
installation or repair of systems outside the unit.  
How do you get warranty service?  
To obtain warranty service in the United States of America, call 1 800-595- 9511  
for instructions regarding where to return the Product. Before calling for service,  
please check the users manual. A check of the Product controls and features  
may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage  
during transit and transportation and are responsible for delivery or handling  
charges incurred in the transport of Product(s) to the service location. VTECH  
will return repaired or replaced product under this limited warranty to you,  
transportation, delivery or handling charges prepaid. VTECH assumes no  
risk for damage or loss of the Product in transit.  
If the Product failure is not covered by this limited warranty, or proof of purchase  
does not meet the terms of this limited warranty, VTECH will notify you and will  
request that you authorize the cost of repair and return shipping costs for the  
repair of Products that are not covered by this limited warranty.  
What must you return with the Product to get warranty service?  
1.  
2.  
3.  
Return the entire original package and contents including the Product to the  
VTECH service location along with a description of the malfunction or difficulty;  
Include valid proof of purchase(sales receipt) identifying the Product purchased  
(Product model) and the date of purchase or receipt; and  
Provide your name, complete and correct mailing address, and telephone  
number.  
Other Limitations  
This warranty is the complete and exclusive agreement between you andVTECH.  
It supersedes all other written or oral communications related to this Product.  
VTECH provides no other warranties for this product.The warranty exclusively  
describes all ofVTECHs responsibilities regarding the product.  
There are no other express warranties. No one is authorized to make modifications to  
this limited warranty and you should not rely on any such modification.  
State Law Rights:This warranty gives you specific legal rights, and you may also have  
other rights which vary from state to state.  
Limitations: Implied warranties, including those of fitness for a particular purpose and  
merchantability (an unwritten warranty that the product is fit for ordinary use) are limited to  
one year from date of purchase. Some states do not allow limitations on how long an  
implied warranty lasts, so the above limitation may not apply to you.  
In no event shallVTECH be liable for any indirect, special, incidental, consequential,  
or similar damages(including, but not limited to lost profits or revenue, inability to  
use the product, or other associated equipment, the cost of substitute equipment,  
and claims by third parties) resulting from the use of this product, some states do  
not allow the exclusion or limitation of incidental or consequential damages, so the  
above limitation or exclusion may not apply to you.  
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FCC, ACTA and IC Regulations  
This equipment complies with Parts 15 of the Federal Communications  
Commission (FCC) rules for the United States. It also complies with regulations RSS210  
and CS-03 of Industry and Science Canada. Operation is subject to the following two  
conditions: (1) this device may not cause interference, and (2) this device must accept  
any interference, including interference that may cause undesired operation of the  
device.  
A label is located on the underside of the Base Unit containing either the FCC  
registration number and Ringer Equivalence Number (REN) or the IC registration  
number and Load Number. You must, upon request, provide this information to  
your local telephone company.  
This equipment is compatible with inductively coupled hearing aids.  
Should you experience trouble with this telephone equipment, please contact:  
VTech Communications Inc  
CUSTOMER SERVICE. at 1-800-595-9511. In Canada, call VTECH Electronics at  
1-800-267-7377.  
For repair/warranty information.The telephone company may ask you to disconnect  
this equipment from the line network until the problem has been corrected.  
FCC Part 15  
Warning: Changes or modifications to this unit not expressly approved by the party  
responsible for compliance could void the users authority to operate the equipment.  
The equipment has been tested and found to comply with part 15 of the FCC rules.  
These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses and can  
radiate radio frequency energy and, if not installed and used in accordance with  
the instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and on, the user is  
encouraged to try and correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet or on a circuit different from that to which  
the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
42  
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FCC, ACTA and IC Regulations  
FCC Part 68 and ACTA  
If this equipment was approved for connection to the telephone network prior to July  
23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC)  
rules.If the equipment was approved after that date, it complies with the Part 68 rules  
and with Technical Requirements for Connection of Equipment to the Telephone  
Network adopted by the Administrative Council forTerminal Attachments (ACTA).We  
are required to provide you with the following information.  
1. Product identifier and REN information  
The label on the back or bottom of this equipment contains, among other things,  
an identifier indicating product approval and the Ringer Equivalence Number  
(REN). This information must be provided to your local telephone company upon  
request. For equipment approved prior to July 23, 2001, the product identifier is  
preceded by the phrase FCC Reg No.and the REN is listed separately. For  
equipment approved after that date, the product identifier is preceded by US”  
and a colon (:), and the REN is encoded in the product identifier without a  
decimal point as the sixth and seventh characters following the colon. For  
example, the product identifier US:AAAEQ03T123XYZ would indicate an REN of 0.3.  
The REN is used to determine how many devices you may connect to your  
telephone line and still have them ring when you are called. In most, but not all  
areas, the sum of all RENs should be five (5.0) or less.You may want to contact  
your local telephone company for more information.  
2. Connection and use with the nationwide telephone network  
The plug and jack used to connect this equipment to the premises wiring and the  
telephone network must comply with the applicable Part 68 rules and technical  
requirements adopted by ACTA.A compliant telephone cord and modular plug is  
provided with this product. It is designed to be connected to a compatible  
modular jack that is also compliant. An RJ11 jack should normally be used  
for connecting to a single line and an RJ14 jack for two lines. See Installation  
Instructions in the users manual.This equipment may not be used with Coin  
Telephone Lines or with Party Lines. If you have specially wired alarm dialing  
equipment connected to your telephone line, ensure the connection of this  
equipment does not disable your alarm equipment. If you have questions  
about what will disable alarm equipment, consult your telephone company or  
a qualified installer.  
3. Repair instructions  
If this equipment is malfunctioning, it must be unplugged from the modular jack  
until the problem has been corrected. Repairs to this telephone equipment can  
only be made by the manufacturer or its authorized agents. For repair  
procedures, follow the instructions outlined under the Limited Warranty.  
4. Rights of the telephone company  
If this equipment is causing harm to the telephone network, the telephone  
company may temporarily discontinue your telephone service. The telephone  
company is required to notify you before interrupting service. If advancenotice is  
not practical, you will be notified as soon as possible. You will be given the  
opportunity to correct the problem and the telephone company is required to  
inform you of your right to file a complaint with the FCC.Your telephone company  
43  
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FCC, ACTA and IC Regulations  
may make changes in its facilities, equipment, operation, or procedures that  
could affect the proper functioning of this product. The telephone company is  
required to notify you if such changes are planned.  
5. Hearing aid compatibility  
If this product is equipped with a corded or cordless handset, it is hearing aid  
compatible.  
6. Programming/testing of emergency numbers  
If this product has memory dialing locations, you may choose to store police, fire  
department and emergency medical service telephone numbers in these  
locations. If you do, please keep three things in mind:  
a
We recommend that you also write the telephone number on the directory  
card, so that you can still dial the emergency number manually if the memory  
dialing feature doesnt work.  
b
c
This feature is provided only as a convenience, and the manufacturer assumes  
no responsibility for customer reliance upon the memory feature.  
Testing the emergency telephone numbers you have stored is not  
recommended.However, if you do make a call to an emergency number:  
You must remain on the line and briefly explain the reason for the call  
before hanging up.  
Programming/testing of emergency numbers should be performed  
during off-peak hours, such as in the early morning or late evening,  
when the emergency services tend to be less busy.  
IC (Industry Canada)  
This telephone is registered for use in Canada.  
The term IC:before the radio certification number only signifies that Industry Canada  
technical specifications were met.  
Notice:  
ThisequipmentmeetstheapplicableIndustryCanadaTerminalEquipmentTechnical  
Specifications. This is confirmed by the registration number. The abbreviation, IC,  
before the registration number signifies that registration was performed based on a  
DeclarationofConformityindicatingthatIndustryCanadatechnicalspecificationswere  
met. It does not imply that Industry Canada approved the equipment.  
Notice:  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN  
assigned to each terminal equipment provides an indication of the maximum number  
of terminals allowed to be connected to a telephone interface. The termination on an  
interface may consist of any combination of devices subject only to the requirement  
that the sum of the Ringer Equivalence Numbers of all the devices does not exceed  
five.  
44  
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FCC, ACTA and IC Regulations  
Before installing this equipment, users should ensure that it is permissible to be  
connected to the facilities of the local telecommunications company. The equipment  
mustalsobeinstalledusinganacceptablemethodofconnection.Thecustomershould  
be aware that compliance with the above conditions may not prevent degradation of  
services in some situations.  
RepairstocertifiedequipmentshouldbemadebyanauthorizedCanadianmaintenancefacility  
designated by the supplier. Any repairs or alterations made by the user to this equipment,  
orequipmentmalfunctions,maygivethetelecommunicationscompanycausetorequestthe  
user to disconnect the equipment.  
Users should ensure for their own protection that the electrical ground connections  
of the power utility, telephone lines and internal metallic water pipe system, if present,  
are connected together. This precaution may be particularly important in rural areas.  
Caution :  
Users should not attempt to make such connections themselves, but should contact the  
appropriate electrical inspection authority, or electrician, as appropriate.  
Your VT5831 is designed to operate at the maximum power allowed by the FCC and  
IC. This means your Handset and Base Unit can communicate only over a certain  
distance - which will depend on the location of the Base Unit and Handset, weather,  
and the construction and layout of your home or office.  
The RBRC R Seal  
The RBRC R Seal on the nickel-metal-hydride battery indicates that VTech  
Communications, Inc.is voluntarily participating in an industry program to collect and  
recycle these batteries at the end of their useful lives, when taken out of service within  
the United States and Canada.  
R
The RBRC  
program provides a convenient alternative to placing used  
nickel-metal-hydride batteries into the trash or municipal waste,which may  
be illegal in your area.  
VTechs participation in RBRC R makes it easy for you to drop off the spent battery at  
local retailers participating in the RBRC R program or at authorized  
VTech product service centers.Please call 1-800-8-BATTERYTMfor  
information on Ni-MH battery recycling and disposal bans/restrictions  
in your area.VTechs involvement in this program is part of its  
commitment to protecting our environment and conserving natural  
resources.  
RBRC R is a registered trademark of Rechargeable Battery  
Recycling Corporation.  
45  
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Technical Specifications  
FREQUENCY CONTROL  
WEIGHT  
Crystal controlled  
PLL synthesizer  
Handset :  
138 grams  
(excluding Battery Pack)  
396 grams  
Base :  
Charger :  
216 grams  
TRANSMIT FREQUENCY  
Base :  
5744.736 - 5825.952 MHz  
POWER REQUIREMENTS  
Handset: 2401.056 - 2482.272 MHz  
Handset :  
2.4V 1400mAh NiMH  
Battery Pack  
RECEIVE FREQUENCY  
Base :  
Charger :  
7 VDC @ 900mA  
6 VDC @ 300mA  
Base:  
2401.056 - 2482.272 MHz  
Handset : 5744.736 - 5825.952 MHz  
MEMORY  
CHANNELS  
Speed Dial: 50 Memory locations; up  
to 32 digits per location  
95 Channels  
CID :  
Alphanumeric Display  
50 Memory locations  
NOMINAL EFFECTIVE RANGE  
Maximum power allowed by FCC and  
IC. Actual operating range may vary  
according to environmental conditions  
at the time of use.  
SIZE  
SPECIFICATIONS ARE TYPICAL  
AND MAY CHANGE WITHOUT  
NOTICE.  
Handset : 193mm x 52mm x 40mm  
(including antenna)  
Base :  
192mm x 143mm x 91mm  
Charger: 77mm x 69mm x 54mm  
46  
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Table Of Contents  
23. Register  
24. Base Settings  
1. Important Safety Instructions  
3. Introduction  
24.  
24.  
25.  
25.  
25.  
25.  
Ringer Volume  
Ringer Melody  
Keypad Tone  
Tone/Pulse  
Contrast  
4.  
Parts Check List  
5. The Handset Layout  
6. The Base Unit Layout  
Language  
26. MEM (Memory)  
7. Getting Started  
27.  
28.  
To Store a Number/Name  
To Search For and Dial a  
Number/Name  
7.  
7.  
Setup  
Connecting power to Base  
Unit/Handset Charger  
Installation of Battery  
Pack in Handset  
28.  
29.  
To Delete a Number/Name  
To Edit a Number  
8.  
8.  
9.  
9.  
9.  
Charging of Handset Pack  
Connecting to phone line  
Checking for dial tone  
Tone/Pulse selection  
30. Advanced Operations  
30. Handset and Base Operation  
30.  
30.  
31.  
Making Calls  
Answering Calls  
How to Adjust The Handset  
Volume  
10. Spare Battery Charger/ Power  
Backup Feature  
11. Wall Mounting  
31.  
31.  
32.  
32.  
32.  
33.  
34.  
Base SpeakerphoneVolume  
Sound Select  
Mute Function  
Hold Function  
Flash Function  
12. Registration and Operation  
14. Basic Operation  
14. Handset and Base Indicators  
14.  
15.  
15.  
15.  
Handset Icons  
Handset LEDs  
Base Unit Icons  
Base LEDs  
Intercom  
H a n d s f r e e and Base  
Speakerphone Operation  
Line in Use Indication  
Low Battery Indication  
Message Waiting Indication  
Conference Calling  
Transferring Calls  
34.  
34.  
34.  
35.  
35.  
16. Soft Menu Functions  
16.  
18.  
18.  
REDIAL  
Handset Menu  
Base Unit Menu  
18. Set Time  
19. Clock Mode  
19. Calls Log (Caller ID)  
22. Handset Settings  
36. Additional Information  
36. Headset Operation  
22.  
22.  
22.  
22.  
22.  
23.  
23.  
23.  
Ringer Volume  
Ringer Melody  
Vibrate Control  
Low Batt Tone  
Range Tone  
Keypad Tone  
Contrast  
36.  
Belt Clip  
37. Maintenance  
38. In Case Of Difficulty  
40. Warranty Statement  
42. FCC, ACTA and IC Regulations  
R
45. The RBRC Seal  
46. Technical Specifications  
Language  
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Index  
RangeTone ............................................22  
Redial ....................................................16  
Registration ......................................12, 23  
Ringer  
Answering Calls ...................................30  
Base Unit  
Layout ......................................6  
Indicators ...............................15  
Volume ..............................22, 24  
Melody ..............................22, 24  
Saving Redial Numbers in Memory .......17  
Setup  
Settings .................................24  
Menu ......................................18  
Battery Pack  
Installation ...............................8  
Base and Handset ...................7  
VT5820 Accessory Handset ...12  
Soft Menu Functions ............................16  
Sound Select ........................................31  
Speakerphone  
Charging..................................8  
Recycling (RBRC) ...............45  
Calls Log (Caller ID) .............................19  
Deleting CID ...........................21  
Dialing from CID .....................20  
Handset (Handsfree) .............34  
Base ......................................34  
Store a Name/Number in Memory .......27  
Transferring Calls .................................35  
Technical Specifications .........................46  
Tone/Pulse Selection ............................25  
Vibrate Control .....................................22  
Wall Mounting .........................................11  
Warranty Statement ..............................40  
Save to Memory .....................21  
Clock Mode ..........................................19  
Setting theTime .....................18  
Conference Calling ...............................35  
Contrast ............................................23, 25  
Deleting Names/Numbers  
from Memory ..........................28  
Dialing from Memory .............................28  
Edit a Number .......................................29  
Erasing Numbers in Redial ...................17  
FCC/IC/ACTA Regulations ...................42  
Flash ......................................................32  
Handset  
Layout ......................................5  
Indicators and Icons ...............14  
Menu ......................................18  
Settings .................................22  
Headset Operation ...............................36  
Hold .......................................................32  
In Case of Difficulty ..............................38  
Intercom/Page ......................................33  
KeypadTone ......................................23, 25  
Language .........................................23, 25  
Line in Use Indication ...........................34  
Low BatteryTone ...................................22  
Maintenance ..........................................37  
Making Calls ..........................................30  
Memory .................................................26  
MessageWaiting ...................................34  
Mute ......................................................32  
Parts Check List .......................................4  
Power Backup ........................................10  
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VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A.byVTech Communications Inc.Beaverton, Oregon,  
97008  
Distributed in Canada by VTech Electronics Canada Ltd. 7671 Alderbridge  
Way, Richmond, B.C.V6X 1Z9.  
Copyright 2002 for VTECHTELECOMMUNICATIONS LTD.  
Printed in China  
91-5826-30-00  
ISSUE 0  
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Introduction  
EXPAND YOUR VT5831 OR i 5881 SYSTEMS. YOUR BASE WILL  
WORK WITH UP TO 6 HANDSETS!!!  
IMPORTANT:  
The i 5801 is an Accessory Handset for use with the VT5831 or i 5881  
systems. You must have one of these Base Units in order to use the i 5801  
Accessory Handset.  
This manual is designed to familiarize you with the i 5801 Accessory  
Handset setup, registration and basic functions. For detailed operational  
instructions, please refer to the VT5831 or i 5881 User's Manual.  
To order additional system Handsets (model# i 5801), battery packs, or  
Headsets, call VTech Communications Inc at 1-800-595-9511.  
STOP!!  
If you have questions about this product, or if you're  
having difficulty with setup or operation, do not return  
your phone to the store. Call our Customer Support  
Center at:  
1-800-595-9511  
In Canada, call  
1-800-267-7377  
1
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Important Safety Instructions  
When using your telephone equipment, basic safety precautions should  
always be followed to reduce the risk of fire, electric shock and injury, including  
the following:  
1.  
2.  
3.  
Read and understand all instructions.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Do not use liquid  
cleaners or aerosol cleaners. Use a damp cloth for cleaning.  
4.  
5.  
6.  
Do not use this product near water (for example, near a bath tub, kitchen  
sink, or swimming pool).  
Do not place this product on an unstable cart, stand, or table. The product  
may fall, causing serious damage to the product.  
Slots and openings in the cabinet and the back or bottom are provided  
for ventilation. To protect it from overheating, these openings must not  
be blocked by placing the product on the bed, sofa, rug, or other similar  
surface. This product should never be placed near or over a radiator  
or heat register. This product should not be placed in a built-in installation  
where proper ventilation is not provided.  
7.  
This product should be operated only from the type of power source  
indicated on the marking label. If you are not sure of the type of power  
supply to your home, consult your dealer or local power company.  
8.  
9.  
Do not allow anything to rest on the power cord. Do not locate this product  
where the cord will be abused by persons walking on it.  
Never push objects of any kind into this product through cabinet slots  
as they may touch dangerous voltage points or short out parts that could  
result in a risk of fire or electric shock. Never spill liquid of any kind on  
the product.  
10. To reduce the risk of electric shock, do not disassemble this product.  
Opening or removing cabinet parts other than specified access doors  
may expose you to dangerous voltages or other risks. Incorrect  
reassembling can cause electric shock when the appliance is subsequently  
used.  
11. Do not overload wall outlets and extension cords as this can result in  
the risk of fire or electric shock  
12. Unplug this product from the wall outlet and refer servicing to VTech under  
the following conditions:  
A. When the power supply cord or plug is damaged or frayed.  
B. If liquid has been spilled into the product.  
2
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Important Safety Instructions  
C. If the product has been exposed to rain or water.  
D. If the product does not operate normally by following the operating  
instructions. Adjust only those controls that are covered by the  
operating instructions, because improper adjustment of other  
controls may result in damage.  
E. If the product has been dropped and the cabinet has been damaged.  
F. If the product exhibits a distinct change in performance.  
13. Avoid using a telephone (other than a cordless type) during an electrical  
storm. There may be a remote risk of electric shock from lightning.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak.  
VTECH COMMUNICATIONS INC  
Customer Service: 1-800-595-9511. In Canada, call VTech Telecommunications  
Canada Ltd. at 1-800-267-7377.  
SAVE THESE INSTRUCTIONS  
3
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Parts Check List  
1. Handset  
6. Battery Pack  
2. Charger Wall Mounting  
Bracket  
7. Special Features Guide  
8. User's Manual  
9. Audio Patch Cable  
3. Belt Clip  
4. Handset Charger  
5. Software CD-ROM Disc  
10 USB Cable  
Charger Wall  
Mounting Bracket  
Belt Clip  
Handset Charger  
Handset  
Special Features  
Guide  
Software CD-ROM Disc  
Battery Pack  
User’s Manual  
USB Cable  
Audio Patch Cable  
4
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The Handset Layout  
1
9
2
10  
11  
12  
13  
14  
3
4
5
6
15  
7
8
16  
17  
1. Antenna  
2. Earpiece  
3. Headset Jack and Audio Patch  
Cable Jack (2.5mm)  
10. LCD Display  
11. 5 -Way Joystick  
12. Volume Keys  
13. Soft Key  
4. Soft/Select Key  
5. On/Flash Key  
6. Dialing Keys (0-9, * , #)  
7. Speakerphone Key  
8. Speakerphone LED  
14. Off/Cancel Key  
15. Sound Select Key  
16. Microphone  
17. USB Cable Jack  
9. Message Waiting /In Use/  
Incoming Ringing LED  
5
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Setup  
Connecting Power to Handset Charger  
Because the i 5801 is an accessory Handset to the VT 5831 or i 5881, all you  
need to do is choose the location for your Handset Charger, and plug in the  
power supply into an electrical outlet.  
Installation and charging of Battery Pack in Handset  
Follow the steps below:  
1. Remove the battery compartment  
cover by pressing on the indent and  
sliding downward.  
2. Place the new battery pack in the  
Handset with the metal contacts  
aligned with the charge contacts in  
the battery compartment.  
3. Replace the battery compartment  
cover by sliding it upwards.  
4. Place the Handset in the charger, and  
allow to charge for at least 12 hours.  
5. Please note that the first charging after  
prolonged storage may yield a lower  
capacity than normal. However, capacity  
will be restored after 2 to 3 charging/  
discharging cycles.  
6. After the first charge, a maintenance  
charge of 8 hours will be sufficient.  
6
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Setup  
Battery Life  
A fully charged battery provides an average talk time of about 8 hours or  
standby time of 5 days.  
NOTE: Talk time and standby time may vary depending on operating conditions.  
Battery Indicator  
Ten minutes before the battery charge level gets too low to operate the Hand-  
set, an empty battery icon will start flashing, five short tones are generated, and  
a LOW BATTERY message is displayed.·  
If you continue to use the Handset without charging or replacing the battery  
(spare battery purchased separately), the Handset will turn off automatically  
when the battery charge level is no longer sufficient to power up the Handset,  
and the call will be dropped.  
Charging the Handset Battery Pack  
After a low battery indication, place the Handset in the charger, and ensure that  
the CHARGING light turns on.·  
With the exception of the first charge, the battery pack is typically charged in 8  
hours.  
NOTE: If you repeatedly get a low battery indication, even after 8 hours of charg-  
ing, then the battery should be replaced.  
As you register additional Handsets to VT5831 or i 5881 system, they will be  
assigned extension numbers in the following order: HANDSET 2, HANDSET  
3, HANDSET 4, and so forth.  
Whenever a charged Handset battery pack is installed, the Handset will  
automatically begin Searching For Base... (if previously registered), or it will  
prompt you to Enter Base ID to register the new Handset.  
BEFORE USING YOUR HANDSET(S), CAREFULLY PEEL OFF THE  
PROTECTIVEFILM, COVERINGTHEDISPLAY.  
7
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Registration  
Registering an i 5801 Handset for the first time  
Register  
After charging, the screen will display:  
Find the BASE ID Code by doing the following (Base must  
be OFF):  
1)  
2)  
3)  
At the Base, press MENU.  
Scroll down to DISPLAY BASE-ID, then press OK.  
Enter the 15-digit Base ID Code into the Handset. If you make a  
mistake, move the joystick to the left ( ) to backpace or press the  
right softkey  
to erase a character.  
4)  
Press OK to complete the registration process.  
NOTE: If the Handset, after charging, says “Searching for Base...”, press the  
NEW soft key. “Enter Base ID” will now be displayed. Follow the steps above.  
Wait approximately 15-60 seconds. You will hear confirmation beeps from the  
Base and Handset. The newly registered Handset will now be assigned the  
lowest extension number not previously assigned to a different system Handset  
(1 - 6).  
If you do not enter the correct digit sequence, you will see “ Invalid Base ID!” and  
hear an error tone. move the joystick to the left (  
) to backpace or press  
the right softkey  
to erase a character, and carefully re-enter the Base  
ID Code.  
NOTE: The 15-digit BASE ID Code may contain numbers and characters,  
such as *. Make sure you carefully enter all 15 digits.  
8
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Handset Indicators  
Handset Icons  
Icon  
Description  
Line In Use Indicator  
• On steady with one or more numbers next to it, indicating which extensions  
are using the line. For example,  
Handset 2 are on an outside call.  
12 indicates that Handset 1 and  
• Appears in idle or phone on modes to indicate a parallel set in use. It  
replaces phone on icon during phone on mode and parallel set is detected.  
Handset Number Indicator  
• Indicates the Handset number. It's permanently displayed at the top left  
corner after the Handset has found the Base.  
1 2 3  
4 5 6  
Searching for Base Indicator  
• Indicates that the Handset is still searching for the Base.  
Intercom Indicator  
• On steady with the extension numbers currently on an intercom call. For  
example, 02 indicates that the Base and Handset 2 are on intercom call.  
Hold indicator  
• On steady when the line is on hold.  
H
Mute indicator  
• On steady when the Handset microphone is muted.  
M
Ringer Off indicator  
is displayed when the ringer is turned off.  
Battery indicator  
• When the Handset is removed from the charger, this lets you know the  
level of charge in the battery pack, from FULL(  
) to EMPTY (  
).  
• Cycles (Low, Medium, and Full) when Handset battery is charging.  
• Flashes when a low battery condition is detected.  
Answering Machine Indicator  
• Indicates that the answering machine is answering an incoming call  
Note: This is only applicable to the Handset registered with intergrated Base  
Answering Machine.  
9
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Handset Menu  
Joystick Operation  
This Handset is equipped with a 5-way navigation  
joystick: Left ( ), Right ( ), Up ( ), Down( ),and  
In ( ).  
The joystick allows you to access the Handset’s  
advanced features and settings.  
Press the joystick in any direction to access the  
Main Menu when in idle or screen saver mode.  
Press joystick Left ( ), Right ( ), Up ( ), or Down ( ), to navigate  
though the menu screen.  
Press joystick In ( ) to make a selection. Alternatively, pressing the left  
softkey in some screens will also allow you to select the highlighted option.  
Menu Shortcuts  
When viewing menu options, pressing the  
corresponding number on the dialing keypad  
will automatically go to and select that item.  
For example, in the Main Menu screen, pressing  
the 1 key will automatically take you to the Intercom  
menu screen, pressing the 6 key will automatically  
take you to the Settings menu screen.  
2
5
1
4
3
6
Similarly, when viewing a list menu, pressing  
the corresponding number will automatically  
select that option, and save it, if necessary. For  
example, pressing the 2 key when in the  
Appearance screen will select and save the  
GREEN option.  
Main Menu  
Press the joystick in or left soft key to display the 6  
menu options. Then use the joystick to navigate to  
the desired menu option for selection. You can also  
press the dialing key assigned for each icon (see  
information below for the assigned keys), to activate  
the menu option.  
Intercom  
(dialing key 1) - talk between  
Handsets(s) and Base Unit, or use to page the  
cordless Handset(s).  
1. Intercom  
2. Phonebook  
3. Calls Log  
4. Pictures  
5. Sounds & Alerts  
6. Settings  
Phonebook  
(dialing key 2) - enter and  
retrieve up to 50 names and phone numbers,  
along with a distinctive ring and image for each.  
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Handset Menu  
Calls Log  
(dialing key 3) - review Caller ID data; select and dial from  
the Caller ID data or from the Redial list that accounts for the last 10 dialed  
phone numbers.  
Pictures  
(dialing key 4) - choose from the many preset images or  
download new images into the Handset to be used as your idle screen (wall  
paper) or assign an image to a specific phonebook directory.  
Sounds & Alerts  
(dialing key 5) - Record custom sound clips, turn  
ringer and vibrate feature on and off, select main ringer tone, turn tones  
(low battery, keypad, and out-of-range) on and off.  
Settings  
(dialing key 6) - Set the time; adjust screen contrast; reset to  
default settings; change color of the text; register new Handsets; change  
screen language.  
Press the joystick  
,
,
or  
to navigate to the desired menu option. You  
can also press the dialing key assigned to each menu item. The top menu is  
assigned to dialing key 1 and so forth on down the menu.  
Intercom  
From Handset to Base  
With the Intercom icon highlighted, press the  
joystick in or assigned dialing key to reveal your  
intercom options, for example:  
With the Base option highlighted, press the joysick  
in or press the left soft key for confirmation. Or, press  
the assigned dialing key 0. The screen will display:  
The Base will ring, then automatically enter intercom  
mode.  
To end the intercom call, press OFF on the  
Handset or INTERCOM on the Base.  
From Handset to Handset  
With the Intercom icon highlighted, press the  
joystick in or or press the left soft key.  
Press the joystick  
or  
to navigate to the desired  
Handset. Press the joystick in or press the left soft  
key for confirmation. Or press the assigned dialing  
key (1 – 6) directly.  
Calling  
Handset 2  
The ringing Handset can respond by pressing ON  
or any of the number keys.  
To end an intercom call, press OFF on either Handset.  
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Handset Menu  
Global Page from Handset  
With the Intercom icon highlighted, press the joystick  
in or press the left soft key.  
Press the joystick or  
to navigate to GLOBAL  
PAGE or press “ ” key.  
*
Press the joystick in or press the left soft key for  
confirmation.  
Performing  
global page  
Any registered Handset or Base can answer the  
global page, thus entering Intercom mode.  
To end the intercom call, press OFF on the Handset  
or INTERCOM on the Base.  
Phonebook  
With this icon highlighted, press the joystick in or press the left soft key to reveal  
the contents of your phonebook. If there are no entries, the screen will display  
Phonebook is empty. The i 5801 can store up to 50 names/numbers in the  
phonebook directory, along with a distinctive ring and image for each directory.  
Each memory location can hold up to 32 digits and up to 16 characters, includ-  
ing space, for the name.  
When prompted to ENTER NAME, use the digit keys to ‘spell’ the name. Each  
press of a particular key causes characters to be displayed in the following  
order:  
Number Key  
Characters (in order)  
1
2
3
4
5
6
7
8
9
0
*
&
B
E
H
K
N
Q
U
X
,
.
1
c
f
A
D
G
J
C
F
I
a
d
g
j
b
e
h
k
n
p
u
w
2
3
4
5
6
r
i
L
O
R
V
Y
l
M
P
T
m
S
t
o
q
v
x
s
z
7
9
8
y
W
0
Z
#
#
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Handset Menu  
Adding Phonebook Entries  
Phonebook  
From the Handset idle (OFF) mode, press the joy-  
stick in any direction or press the left softkey.  
The Phonebook icon should be highlighted.  
Press the joystick in or left soft key again.  
Press NEW.  
NOTE: When phone book is full, pressing NEW,  
"Phonebook is Full" displays and an error tone  
sounds.  
JOHN SMITH  
You will then be prompted to Enter Name. Use  
the digit keys to ‘spell’ the name. If you make a  
mistake, press the  
softkey. You can add  
a space between characters by pressing the 1  
key. When finished, press OK.  
Enter the number you want to store in Phonebook.  
Press and hold the # key to insert a pause. When  
finished, press OK.  
The screen will display:  
NOTE: If there is no need to have distinctive ringing  
pattern and distinctive image, you can press SAVE now.  
SAVE  
If you wish the phone to alert you to calls from this  
number by changing to a distinctive ringing pattern,  
press the joystick  
Default  
or  
to scroll to RINGER :  
.
Press the joystick  
options.  
or  
to sample the ringer  
SAVE  
— OR —  
Press the joystick in then press the joystick  
or  
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Handset Menu  
to sample the ringer options.  
Press OK for confirmation.  
NOTE: There are 8 traditional ring tones and 12 recorded personal ringers.  
For Recordable Ringer, please refer to page 20 for details.  
NOTE: If there is no need to have distinctive image, you can press SAVE now.  
If you wish to be visually alerted to calls from this  
number by changing to a distinctive image, press  
the joystick  
(none)  
or  
to scroll to PICTURE :  
.
Melody1  
Press the joystick or to sample the pictures  
and images options.  
— OR —  
SAVE  
Press the joystick in then press the joystick  
to sample the pictures and images options.  
Press OK for confirmation.  
or  
1 Phonebook  
NOTE: To create your own pictures, please refer to  
page 21 for details.  
Once you’ve selected a picture, press SAVE.  
Your phonebook entry has been saved and the  
screen will display:  
Searching for and Dialing Phonebook Entries  
From the Handset idle (OFF) mode, press the  
joystick in any direction. The Phonebook icon  
should be highlighted. Press the joystick in or left  
soft key again.  
Press the joystick  
or  
to scroll through the  
contents in alphabetical order.  
— OR —  
You can enter the first characters of the name  
directly. The closest match, in alphabetical order,  
will be displayed  
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Handset Menu  
— OR —  
Search For  
You can press FIND softkey, enter the first few  
characters of the name and then press OK to  
search. If you make a mistake, press  
softkey. The closest match, in alphabetical order,  
will be displayed.  
J
OK  
Once you can find the entry you want, simply  
press ON or SPEAKERPHONE to dial the  
number.  
Editing Phonebook Entries  
Following the first 2 steps in Searching for and  
Dialing Phonebook Entries, locate the entry  
you want to edit.  
3 of 10  
JOHN SMITH  
1-604-720-358960  
4203589  
Press the joystick in. The screen will display:  
RINGER: Melody 1  
Press EDIT softkey.  
PICTURE:  
EDIT  
DELETE  
3 of 10  
JOHN SMITH  
1604720358960420  
3589  
Press the joystick or  
to edit then enter the corrections as needed.  
Press the softkey for deleting.  
to the option you want  
RINGER: Melody 1  
PICTURE:  
SAVE  
JOHN SMITH  
1-604-720-358960  
4203589  
When finished, press the SAVE softkey. The  
screen will display the edited entry.  
RINGER: Melody 1  
PICTURE: (none)  
EDIT  
3 of 10 DELETE  
Deleting Phonebook Entries  
Following the first 2 steps in Searching for and  
Dialing Phonebook Entries, locate the entry  
you want to delete.  
3 of 10  
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Handset Menu  
Press the joystick in. The screen will display:  
JOHN SMITH  
1-604-720-358960  
4203589  
RINGER: Melody 1  
PICTURE:  
EDIT  
DELETE  
3 of 10  
1
Press DELETE softkey. The screen will display:  
Are you sure?  
To confirm the deletion, press YES. To exit with-  
out deleting. press NO.  
YES  
NO  
Calls Log  
With this icon highlighted, press the joystick in or left soft key to view your Caller  
ID and Redial options:  
Review CID Log  
Clear CID Log  
Review Redial  
Clear Redial  
Move the joystick  
or  
to highlight the desired option, then press the joystick  
in or press the left soft key. You can also press the dialing key assigned to each  
menu item. The top menu is assigned to dialing key 1 and so forth on down the  
menu.  
NOTE: you can also view your Caller ID and Redial options from the Idle Menu  
by selecting the  
and  
using the soft keys.  
Review CID Log (dialing key 1)- allows you to scroll through the 50 current  
Caller ID and Call Waiting records received. With a CID record displayed, you  
can SAVE it in the phonebook, press ON or SPEAKERPHONE to dial the number,  
or DELETE the entry from the log.  
Clear CID Log (dialing key 2)- choose this option if you want to delete all CID  
records at once. You will be asked Are you sure? Choosing YES clears all  
records. Choosing NO returns you to the previous screen.  
Review Redial (dialing key 3)- select this option to display the last 10 numbers  
you dialed. Use the joystick to highlight the desired number, press and hold  
joystick in to view numbers that are longer than 11 digits, then press ON or  
SPEAKERPHONE to dial. You can press SAVE to save it in the phonebook, or  
press DELETE to erase.  
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Handset Menu  
Clear Redial (dialing key 4) - select this option to delete all phone numbers  
stored in redial memory.You will be asked Are you sure? Choosing YES clears  
all records. Choosing NO returns you to the previous screen.  
Settings  
With this icon highlighted, press the joystick in or left soft key to reveal the  
following menu:  
Set Time(dialing key 2) - this option allows you to set the time to be  
displayed on the bottom of the idle screen. If you subsribe to Caller  
ID, this feature will set and update the clock.  
NOTE: Press the number key for changing the time.  
Contrast(dialing key 3) - this option allows you to adjust the  
Handset screen contrast.  
Reset Settings(dialing key 6) - this option allows you to return the  
Handset to factory-preset settings. There are 4 options can be reset:  
Clear My Clips  
Clear My Pictures  
Clear Phonebook  
Default Settings  
Choose the desired option that you want to reset. You will be asked  
Are you sure? Choosing YES for reset. Choosing NO returns you to  
the previous screen.  
Language (dialing key 5, preset to English) - this option allows you  
to change the screen prompts to English, Spanish or French.  
Register(dialing key 4)- this options will allow you to return the  
Handset to the Enter Base ID screen.  
Appearance(dialing key 1) - this option allows you to change the  
color of the text at the top and bottom of the Handset screen. Your  
color choices are:  
Blue  
Green  
Tan  
Rose  
Press the joystick  
to navigate to the desired option and to make the change,  
or press the dialing key that is assigned to the icon.  
For confirmation, press the joystick in or press SAVE softkey.  
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Handset Menu  
Sounds& Alerts  
With this icon highlighted, press the joystick in or left soft key to reveal the  
following options:  
Ringer Control(dialing key 2) - this option allows you to change the  
Ringer Volume, turn the Ringer On/Off and control the Vibrating  
Ringer.  
Ringers(dialing key 3) - this option allows you to assign a new Ring  
Tone. You can choose one of 8 traditional ringers, and 12 musical  
ringers to choose from. Please refer to the Recordable Ringer section  
on page 20 for details on how to record your own personalized ringer.  
Range Tone(dialing key 6)- this option allows you to turn the Range  
Tone On/Off.  
Keypad Tone(dialing key 5) - this option allows you to turn the  
Keypad Tone On/Off  
Low Battery Tone(dialing key 4)--this option allows you to turn the  
Low Battery Tone On/Off  
Sound Clips(dialing key 1)- this option allows you to record and  
access your personal melodies. See the section Recordable Ringer  
on page 20 for details.  
Press the joystick  
to navigate to the desired option and to make the  
change, or press the dialing key that is assigned to the icon.  
For confirmation, press the joystick in or press SAVE softkey.  
Pictures  
Your i 5801 is preset with the following number of images:  
My Pictures – 10 images  
Images – 9 images  
Emotions – 10 images  
CD ROM – 15 new images (not stored in handset)  
You have the ability to assign one image as your background for the idle  
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Handset Menu  
screen (wall paper) or assign a specific image to a phonebook directory in the  
available 50 directories.  
Set a Wallpaper image  
To set a wallpaper image, select the icon Pictures  
Then choose an image in one of the three (My Pictures, Images or Emotions)  
menu options. Once you have selected the image, press the soft  
in the main menu.  
key to set the image as your wallpaper. You will receive a message on the  
screen confirming “Wallpaper Set!” and an audio confirmation.  
To assign a personal image into your Handset, see the Picture Download  
section in page 21 for instructions.  
NOTE: After 30 seconds of inactivity, your Handset will go into idle mode.  
While in idle mode, your handset will display a digital clock. To illuminate the  
idle screen and read the clock, simply press the volume button.  
Clear a Wallpaper image  
To set a wallpaper image, select the icon Pictures  
in the main menu.  
Press the joystick up or down until Clear Wallpaper is highlighted. Then press  
the joystick in or left soft key to clear the wallpaper.  
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Recordable Ringer  
You can easily record a unique ringer to be used as either your Default Ringer  
or for a Distinctive Ringer for assigning to a individual phonebook directory.  
You can either record using the provided Audio Patch Cord (not the USB cord),  
or simply use the Handset microphone. You are allowed to record 9 unique  
ringers for a maximum of 10 seconds each.  
Note: Your i 5801 Handset is preset with many musical (i.e. Jazz, R&B, Reggae,  
Rock, etc) ringer options for you to use as your default ringer or a distinctive  
ringer for a phonebook directory. Three of them are protected. You can’t replace  
them. You can replace the other 6 preset ringers with your own ones. Or you can  
record your own ringers in another 3 blank locations in “My Clips”. You may find  
10 additional sound clips excluding what preset in the Handset on the accom-  
panied CD-ROM.  
To record a ringer, follow these steps.  
Select the Sounds & Alerts icon  
in the Main Menu.  
Select the Sound Clips icon  
If you are using the Audio Patch Cord, insert the 3.5mm plug (larger plug)  
into the headset jack of your PC or audio source. Insert the 2.5mm plug  
(smaller plug) into the Headset jack on the side of the i 5801 Handset.  
You can listen to the playing music through your Handset speaker after  
connecting the Audio Patch Cord and selecting the Record Preview menu  
option. Adjust the recording volume at the audio source, if necessary. When  
you hear what you desire to record, press RECORD.  
If you want to use the Handset microphone to record ringers, select the  
Record Clip menu option. Start recording after you hear a beep.  
Hit the STOP soft key when you want to stop the recording.  
After the recording is finished, you have the choice to PLAY or SAVE the  
recording. If you Save your recording, it will prompt Enter Clip Name. Enter  
a name for the recorded melody. If you make a mistake, press  
soft  
key to backspace. Press SAVE to confirm. “Clip has been saved” will  
display. The melody will be stored in the My Clips section. You can listen  
to all of your recorded musical ringers in My Clips.  
Note: When you want to use the Handset microphone to record ringers, do  
not insert the Audio Patch Cord into the headset jack.  
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Picture Download  
Download your own image  
Do you have a favorite image stored in your personal computer that you would  
like to use as your i 5801 wallpaper or to assign to one of your 50 available  
phonebook directories? Using the provided Image Editor Software, you can  
view and convert your image. Once you have selected your file and viewed  
your image in the software, use the included USB cord to send the converted  
image directly into the Handset. You’ll start by downloading the software into  
your computer:  
ONE-TIMESOFTWAREINSTALLATION  
1. Insert the enclosed Image Editor Tool CD into your personal computer.  
2. You will immediately see a pop-up window giving you three options:  
a. Install/Uninstall the Vtech i 5801 Image Editor  
b. Browse the installation CD  
c. Visit Vtech on the web  
To install the software, click on the Install/Uninstall the Vtech i 5801 Image  
Editor icon  
and follow the download instructions.  
3. After the installation process is complete, you will find a Vtech i 5801 Image  
Editor icon  
on your PC desktop. Click on this icon to run the Image Editor  
software.  
Once you have installed the software, follow these steps to view and convert  
your selected image.  
Image Download  
open  
Click on the OPEN  
icon, Then the pictures in the accompanied  
CD-ROM Disc can be found automatically. Or navigate to the directory  
where your desired image file is stored, and open the file.  
You will see your image displayed in the middle of the screen and inside  
the telephone display on the right. You can select the following options  
to edit your image:  
-Zoom In and Zoom Out  
-Rotate Left and Rotate Right  
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Picture Download  
-Adjust Brightness and Contrast  
-Adjust Color  
Before downloading your image, make sure that the provided USB cord  
is correctly installed into your computer (using the large connector) and  
Handset (using the small connector). After you have completed the image  
editing process, press Send to Phone  
and then your image will be  
downloaded into the Handset. Within a few seconds, you will see the new  
image displayed on your Handset and it will be saved in your My Pictures  
directory. You have the option to either SET (set the picture to be wall paper)  
or DELETE the downloaded image. You are able to have a total of 14 images  
stored in the My Pictures directory. You can delete the preset images in  
this directory. Additional image samples can be found on the accompanying  
CD-ROM.  
NOTE: Do not leave the USB cord connected to the Handset for an extended  
period of time. This will drain battery.  
NOTE: All preset images in My Pictures can be deleted and replaced by new  
ones. You can record 14 images in My Pictures in total.  
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Handset Operation  
Making Calls  
From the Handset  
Press ON (or, SPEAKERPHONE to use the  
Handset Speakerphone feature).  
Dial the phone number.  
-OR-  
Dial the phone number first; then press ON  
(or SPEAKERPHONE).  
Press OFF to end your call or place the  
Handset in charger cradle to end your call.  
Answering Calls  
From the Handset  
Press any key except OFF and the softkeys.  
Press OFF to end your call.  
-OR-  
Place the Handset in charger cradle  
to end your call.  
How to Adjust the Handset Volume  
The volume control is on the right edge of the  
Handset. During a call, press the  
or  
key  
to adjust the listening volume to a comfortable  
level. The procedure is the same for the Hand-  
set earpiece, Headset and Speakerphone.  
Sound Select  
The Sound Select feature incorporates the  
latest in acoustic design, and provides four  
different sound quality settings to suit your  
preference, providing a more comfortable  
telephone conversation.  
1
1
Bass Boost  
During a call, you can adjust the quality of the  
sound to best suit your hearing. Pressing SOUND  
SELECT repeatedly will cycle you through four  
different frequency responses:  
MUTE  
HOLD  
BASS - Low Frequency sounds enhanced  
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Handset Operation  
1
1
Mid Boost  
MID - Mid-Range sounds enhanced  
(This is the recommended setting for  
hearing aid users)  
MUTE  
HOLD  
1
1
Treble Boost  
TREBLE - High Frequency sounds  
enhanced  
MUTE  
HOLD  
1
1
NATURAL- No frequency  
Natural Audio  
enhancement (Your Handset is  
preset with this selection)  
The Handset will graphically display the four modes.  
MUTE  
HOLD  
NOTE: The Sound Select feature can't be use when in  
Speakerphone or Headset talking mode.  
Mute Function  
During an active call pressing either the MUTE soft  
key on the Handset or the MUTE softkey on the Base  
(when in Speakerphone mode), will disable the  
microphone. Press MUTE again to return to normal  
2-way conversation.  
MUTE  
HOLD  
Hold Function  
From the Handset :  
Press the HOLD soft key to place a call on hold. To  
return to the call, press the ON (orSPEAKERPHONE)  
key.  
MUTE  
HOLD  
Note: The Handset will display CALL ON HOLD when a  
call is placed on hold. If you have new calls in call log,  
"CALL ON HOLD" will display alternately. After 5 seconds,  
An H will be displayed to remind you a call is on hold.  
If a call remains on Hold for 5 minutes, your i 5801 will ring to remind you the call is  
being held. The phone will display Call On Hold Ring Back! You have 30 seconds to  
return to the call before it is dropped.  
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Handset Operation  
Flash Function  
You can use your i 5801 with services such as Call  
Waiting. Simply press the ON/FLASH key on the  
Handset  
Conference Calling  
The i5881 or VT5831 is capable of supporting confer-  
ence calls with up to two registered Handsets, and the Base Unit. To enter a  
conference call, simply access the line with two or more extensions by pressing  
ON (or SPEAKERPHONE) on the Handset or SPEAKERPHONE on the Base. The  
phone icon  
and two or more extension numbers will be displayed in the  
upper left corner of the Handset display.  
Transferring Calls  
You can transfer calls from your i 5801 to other registered Handsets or to the  
Base without notification (Blind Transfer) or with notification (Announced  
Transfer) by doing the following steps:  
Blind Transfer  
Press the joystick in then press joystick  
Press the joystick in again for confirmation.  
The ringing Handset or Base can pick up the transferred call just like any  
incoming call.  
or  
to the desired destination.  
Announced Transfer  
Press HOLD to place your call on hold.  
Press the joystick in any direction then press joystick  
the joystick in again for confirmation.  
-OR-  
to Intercom, press  
Press the joystick in any direction then press the dialing key 1.  
Press joystick or to the desired destination.  
For confirmation, press the joystick in again.  
When the ringing Handset or Base answers, announce that there’s an  
active call on hold.  
Press OFF (on the Handset) or INTERCOM (on the Base).  
Press ON (on the ‘destination’ Handset) or SPEAKER PHONE (on the  
‘destination’ Base) to pick up the call on hold.  
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Headset Operation  
Your i 5801 cordless Handset is equipped with a 2.5mm Headset Jack for  
use with an optional accessory Headset for hands-free operation. If you choose  
to use the Headset option, you must obtain an optional accessory Headset,  
which is compatible with the i 5801.  
To purchase a Headset, call VTECH Customer Service at 1-800-595-9511.  
Once you have a compatible 2.5mm Headset, locate the Headset Jack on the  
Handset. Connect the plug on the Headset cord to the jack(covered with a  
small rubber flap) on the cordless Handset.  
The plug should fit securely. Do not force the  
connection.  
NOTE:  
Whenever a compatible Headset is connected  
to the cordless Handset, the microphone on the  
Handset will be muted. This is done to limit the  
effect of background noise.  
Many compatible Headsets have a reversible,  
monaural design. You can wear your Headset  
on either ear, leaving one ear free for room  
conversation.  
Belt Clip  
The i 5801 is also equipped with a detachable  
belt clip. Align the pins on the inside edge of  
the clip with the notches on the sides of the  
Handset. The belt clip should snap securely  
into place. Do not force the connection.  
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Maintenance  
Taking Care Of Your Telephone  
Your i 5801 cordless telephone contains sophisticated electronic parts, so it  
must be treated with care.  
Avoid rough treatment  
Place the Handset down gently. Save the original packing materials to protect  
your telephone if you ever need to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet. Do not use the Handset outdoors  
in the rain, or handle it with wet hands. Do not install your Base Unit near  
a sink, bathtub or shower.  
Electricalstorms  
Electrical storms can sometimes cause power surges harmful to electronic  
equipment.  
For your own safety, use caution when using electric appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for  
many years. Clean it only with a soft cloth slightly dampened with water or  
a mild soap. Do not use excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when  
you are wet or standing in water. If your Base Unit should fall into water,  
DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND  
TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the  
unplugged cords.  
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In Case Of Difficulty  
If you have difficulty operating your phone, the suggestions below should solve  
the problem. If you still have difficulty after trying these suggestions, call VTech  
Communications at 1-800-595-9511. In Canada, call VTech Telecommucations  
Canada Ltd. at 1-800-267-7377.  
The Phone Doesn't Work At All  
Make sure the Power Cord is plugged into the electrical outlet.  
Make sure the telephone line cord is plugged firmly into the Base Unit  
and the telephone wall jack.  
Make sure the batteries are properly charged. If the 'LOW BATTERY'  
message is shown, the battery pack needs charging.  
Is the Handset registered to the Base? See Registration.  
No Dial Tone  
First check all the suggestions above.  
If you still don't hear a dial tone, disconnect the Base Unit from the  
telephone jack and connect a different phone. If there is no dial tone  
on that phone either, the problem is in your wiring or local service. Call  
your local telephone company.  
You Get Noise, Static, Or A Weak Signal Even When You're Near  
The Base Unit  
Household appliances plugged into the same circuit as the Base Unit  
can sometimes cause interference. Try moving the appliance or the Base  
Unit to another outlet.  
You Get Noise, Static, Or A Weak Signal When You're Away From  
The Base Unit  
You may be out of range. Either move closer to the Base, or relocate  
the Base Unit.  
The layout of your home may be limiting the range. Try moving the Base  
Unit to another position.  
The Handset Does Not Ring When You Receive A Call  
Make sure you have the Handset ringer activated. To set the ringer, see  
Sounds & Alerts.  
Make sure the telephone line cord is plugged firmly into the Base Unit  
and the telephone jack. Make sure the power cord is plugged in.  
You may be too far from the Base Unit.  
You may have too many extension phones on your telephone line to  
allow all of them to ring. Try unplugging some of the other phones.  
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In Case Of Difficulty  
Your Handset vibrates or shakes when a call comes in  
It is likely that your Vibrating Handset Ringer option has been set to ON.  
If you’d like to turn it off, see Sounds & Alerts - Ringer CONTROL.  
You Hear Other Calls While Using Your Phone  
Disconnect your Base Unit from the telephone jack, and plug in a regular  
telephone. If you still hear other calls, the problem is probably in your  
wiring or local service. Call your local telephone company.  
You Hear Noise In The Handset, And None Of The Keys Or Buttons Work  
Make sure the power cord is plugged in.  
Common Cure For Electronic Equipment  
If the unit does not seem to be responding normally, then try putting the  
Handset in the cradle. If it does not seem to respond, do the following (in the  
order listed) :  
1.  
2.  
3.  
4.  
5.  
6.  
Disconnect the power to the Base.  
Disconnect the Handset battery, and spare battery pack, if applicable.  
Wait a few minutes.  
Connect power to the Base.  
Re-install the battery pack(s).  
Watch for Handset to display :  
1
then  
CID LOG  
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Warranty Statement  
What does this limited warranty cover?  
The manufacturer of this VTech product, VTech Communications, warrants  
to the holder of a valid proof of purchase (“Consumer” or “you”) that the  
product and all accessories provided by VTech in the sales package  
(“Product”) are free from material defects in material and workmanship,  
pursuant to the following terms and conditions, when installed and used  
normally and in accordance with operation instructions. This limited  
warranty extends only to the Consumer for Products purchased and used  
in the United States of America.  
What will VTECH Communications do if the Product is not free from  
material defects in materials and workmanship during the limited  
warranty period (“Materially Defective Product”)?  
During the limited warranty period, VTech’s authorized service representative  
will repair or replace at VTech’s option, without charge, a Materially  
Defective Product. If we repair this product, we may use new or refurbished  
replacement parts. If we choose to replace this product, we may replace  
it with a new or refurbished product of the same or similar design. VTech  
will return repaired or replacement products to you in working condition.  
VTech will retain defective parts, modules, or equipment. Repair or  
replacement of Product, at VTech’s option, is your exclusive remedy. You  
should expect the repair or replacement to take approximately 30 days.  
How Long is the limited warranty period?  
The limited warranty period for the product extends for ONE(1)YEAR from  
the date of purchase if we repair or replace a Materially Defective Product  
the terms of this limited warranty. this limited warranty also applies to  
repaired or replacement Products for a period of either (a) 90 days from  
the date the repaired or replacement Product is shipped to you or (b) the  
time remaining on the original one-year limited warranty. whichever is  
longer.  
What is not covered by this limited warranty?  
This limited warranty does not cover  
1. Product that has been subjected to misuse, accident, shipping or other  
physical damage, improper installation, abnormal operation or handling,  
neglect, inundation, fire, water or other liquid intrusion; or  
2. Product that has been damaged due to repair, alteration or modification  
by anyone other than an authorized service representative of VTech; or  
3. Product to the extent that the problem experienced is caused by signal  
conditions, network reliability or cable or antenna systems; or  
4. Product to the extent that the problem is caused by use with non-VTech  
electrical accessories; or  
5. Product whose warranty/quality stickers, Product serial numbers plates or  
electronic serial numbers have been removed, altered or rendered illegible; or  
30  
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Warranty Statement  
6. Product purchased, used, serviced, or shipped for repair from outside the  
United States, or used for commercial or institutional purposes (including  
but not limited to Products used for rental purposes ); or  
7. Product returned without valid proof of purchase (see 2 below); or  
8. Charges for installation or set up, adjustment of customer controls, and  
installation or repair of systems outside the unit.  
How do you get warranty service?  
To obtain warranty service in the United States of America. call 1- 800-595-9511  
for instructions regarding where to return the Product. Before calling for  
service, please check the user’s manual. A check of the Product controls  
and features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or  
damage during transit and transportation and are responsible for delivery  
or handling charges incurred in the transport of Product(s) to the service  
location. VTech will return repaired or replaced product under this limited  
warranty to you, transportation, delivery or handling charges prepaid.  
VTech assumes no risk for damage or loss of the Product in transit.  
If the Product failure is not covered by this limited warranty, or proof of  
purchase does not meet the terms of this limited warranty, VTech will notify  
you and will request that you authorize the cost of repair prior to any further  
repair activity. You must pay for the cost of repair and return shipping  
costs for the repair of Products that are not covered by this limited warranty.  
What must you return with the Product to get warranty service?  
1. Return the entire original package and contents including the Product to  
the VTech service location along with a description of the malfunction  
or difficulty;  
2. Include “valid proof of purchase” (sales receipt) identifying the Product  
purchased (Product model) and the date of purchase or receipt; and  
3. Provide your name, complete and correct mailing address, and telephone  
number.  
Other Limitations  
This warranty is the complete and exclusive agreement between you and  
VTech. It supersedes all other written or oral communications related to  
this Product. VTech provides no other warranties for this product. The  
warranty exclusively describes all of VTech’s responsibilities regarding  
the product.  
There are no other expressed warranties. No one is authorized to make  
modifications to this limited warranty and you should not rely on any such  
modification.  
State Law Rights: This warranty gives you specific legal rights, and you  
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Warranty Statement  
may also have other rights which vary from state to state.  
Limitations: Implied warranties, including those of fitness for a particular  
purpose and merchantability (an unwritten warranty that the product is fit  
for ordinary use) are limited to one year from date of purchase. Some states  
do not allow limitations on how long an implied warranty lasts, so the above  
limitation may not apply to you.  
In no event shall VTech be liable for any indirect, special, incidental,  
consequential, or similar damages (including, but not limited to lost profits  
or revenue, inability to use the product, or other associated equipment,  
the cost of substitute equipment, and claims by third parties) resulting from  
the use of this product. Some states do not allow the exclusion or limitation  
of incidental or consequential damages, so the above limitation or exclusion  
may not apply to you.  
32  
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FCC, ACTA and IC Regulations  
This equipment complies with Parts 15 of the Federal Communications  
Commission (FCC) rules for the United States. It also complies with regulations  
RSS210 and CS-03 of Industry and Science Canada. Operation is subject  
to the following two conditions: (1) this device may not cause interference,  
and (2) this device must accept any interference, including interference that  
may cause undesired operation of the device.  
A label is located on the underside of the Base Unit containing either the FCC  
registration number and Ringer Equivalence Number (REN) or the IC  
registration number and Load Number. You must, upon request, provide this  
information to your local telephone company.  
This equipment is compatible with inductively coupled hearing aids.  
Should you experience trouble with this telephone equipment, please contact:  
VTech Communications Inc  
CUSTOMER SERVICE at 1-800-595-9511. In Canada, call VTech  
Telecommunications Canada Ltd. at 1-800-267-7377.  
For repair/warranty information. The telephone company may ask you to  
disconnect this equipment from the line network until the problem has been  
corrected.  
FCC Part 15  
Warning: Changes or modifications to this unit not expressly approved  
by the party responsible for compliance could void the user's authority to  
operate the equipment.  
The equipment has been tested and found to comply with part 15 of the FCC  
rules. These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment generates,  
uses and can radiate radio frequency energy and, if not installed and used  
in accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not  
occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try and correct  
the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet or on a circuit different from that  
to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
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FCC, ACTA and IC Regulations  
FCC Part 68 and ACTA  
If this equipment was approved for connection to the telephone network prior to July  
23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC)  
rules. If the equipment was approved after that date, it complies with the Part 68 rules  
and with Technical Requirements for Connection of Equipment to the Telephone  
Network adopted by the Administrative Council for Terminal Attachments (ACTA).  
We are required to provide you with the following information.  
1. Product identifier and REN information  
The label on the back or bottom of this equipment contains, among other  
things, an identifier indicating product approval and the Ringer  
Equivalence Number (REN). This information must be provided to your  
local telephone company upon request. For equipment approved prior  
to July 23, 2001, the product identifier is preceded by the phrase “FCC  
Reg No.” and the REN is listed separately. For equipment approved after  
that date, the product identifier is preceded by “US” and a colon (:), and  
the REN is encoded in the product identifier without a decimal point as  
the sixth and seventh characters following the colon. For example, the  
product identifier US:AAAEQ03T123XYZ would indicate an REN of 0.3.  
The REN is used to determine how many devices you may connect to  
your telephone line and still have them ring when you are called. In most,  
but not all areas, the sum of all RENs should be five (5.0) or less. You  
may want to contact your local telephone company for more information.  
2.  
Connection and use with the nationwide telephone network  
The plug and jack used to connect this equipment to the premises wiring  
and the telephone network must comply with the applicable Part 68 rules  
and technical requirements adopted by ACTA. A compliant telephone  
cord and modular plug is provided with this product. It is designed to  
be connected to a compatible modular jack that is also compliant. An  
RJ11 jack should normally be used for connecting to a single line and  
an RJ14 jack for two lines. See Installation Instructions in the user’s  
manual. This equipment may not be used with Coin Telephone Lines  
or with Party Lines. If you have specially wired alarm dialing equipment  
connected to your telephone line, ensure the connection of this  
equipment does not disable your alarm equipment. If you have questions  
about what will disable alarm equipment, consult your telephone  
company or a qualified installer.  
3. Repair instructions  
If this equipment is malfunctioning, it must be unplugged from the modular jack  
until the problem has been corrected. Repairs to this telephone equipment can  
only be made by the manufacturer or its authorized agents. For repair  
procedures, follow the instructions outlined under the Limited Warranty.  
4. Rights of the telephone company  
If this equipment is causing harm to the telephone network, the telephone  
34  
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FCC, ACTA and IC Regulations  
company may temporarily discontinue your telephone service. The telephone  
company is required to notify you before interrupting service. If advance  
notice is not practical, you will be notified as soon as possible. You will  
be given the opportunity to correct the problem and the telephone company  
is required to inform you of your right to file a complaint with the FCC.  
Your telephone company may make changes in its facilities, equipment,  
operation, or procedures that could affect the proper functioning of this  
product. The telephone company is required to notify you if such changes  
are planned.  
5. Hearing aid compatibility  
If this product is equipped with a corded or cordless Handset, it is hearing  
aid compatible.  
6. Programming/testing of emergency numbers  
If this product has memory dialing locations, you may choose to store police,  
fire department and emergency medical service telephone numbers in  
these locations. If you do, please keep three things in mind:  
a.We recommend that you also write the telephone number on the directory  
card, so that you can still dial the emergency number manually if the  
memory dialing feature doesn’t work.  
b.This feature is provided only as a convenience, and the manufacturer as  
sumes no responsibility for customer reliance upon the memory  
feature.  
c.Testing the emergency telephone numbers you have stored is not  
recommended. However, if you do make a call to an emergency number:  
You must remain on the line and briefly explain the reason for the call  
before hanging up.  
Programming/testing of emergency numbers should be performed during  
off-peak hours, such as in the early morning or late evening, when the emer  
gency services tend to be less busy.  
IC (Industry Canada)  
This telephone is registered for use in Canada.  
The term “IC:” before the radio certification number only signifies that Industry  
Canada technical specifications were met.  
Notice:  
This equipment meets the applicable Industry Canada Terminal Equipment Technical  
Specifications. This is confirmed by the registration number. The abbreviation, IC,  
before the registration number signifies that registration was performed based on  
a Declaration of Conformity indicating that Industry Canada technical specifications  
were met. It does not imply that Industry Canada approved the equipment.  
Notice:  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The  
REN assigned to each terminal equipment provides an indication of the  
maximum number of terminals allowed to be connected to a telephone interface.  
The termination on an interface may consist of any combination of devices  
subject only to the requirement that the sum of the Ringer Equivalence  
Numbers of all the devices does not exceed five.  
Before installing this equipment, users should ensure that it is permissible to  
35  
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FCC, ACTA and IC Regulations  
be connected to the facilities of the local telecommunications company. The  
equipment must also be installed using an acceptable method of connection.  
The customer should be aware that compliance with the above conditions may  
not prevent degradation of services in some situations.  
Repairs to certified equipment should be made by an authorized Canadian  
maintenance facility designated by the supplier. Any repairs or alterations made by  
theusertothisequipment, orequipmentmalfunctions, maygivethetelecommunications  
company cause to request the user to disconnect the equipment.  
Users should ensure for their own protection that the electrical ground  
connections of the power utility, telephone lines and internal metallic water  
pipe system, if present, are connected together. This precaution may be  
particularly important in rural areas.  
Caution :  
Users should not attempt to make such connections themselves, but should contact  
the appropriate electrical inspection authority, or electrician, as appropriate.  
Your i 5801 is designed to operate at the maximum power allowed by the  
FCC and IC. This means your Handset and Base Unit can communicate only  
over a certain distance - which will depend on the location of the Base Unit  
and Handset, weather, and the construction and layout of your home or office.  
The RBRCR Seal  
R
The RBRC Seal on the nickel-metal-hydride battery indicates that VTech  
Communications, Inc. is voluntarily participating in an industry program to collect  
and recycle these batteries at the end of their useful lives, when taken out of  
service within the United States and Canada.  
The RBRC R program provides a convenient alternative to placing used nickel-  
metal-hydride batteries into the trash or municipal waste,which may be illegal  
in your area.  
VTech’s participation in RBRCR makes it easy for you to drop off the spent battery  
at local retailers participating in the RBRCR program or at  
authorized VTech product service centers.Please call 1-800-  
8-BATTERYTM for information on Ni-MH battery recycling and  
disposal bans/restrictions in your area.VTech’s involvement  
in this program is part of its commitment to protecting our  
environment and conserving natural resources.  
R
RBRC is a registered trademark of Rechargeable Battery  
36  
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Technical Specifications  
FREQUENCYCONTROL  
WEIGHT  
Crystal controlled  
PLL synthesizer  
Handset : 148.5 grams  
(excluding battery pack)  
233.2 grams  
Charger :  
TRANSMITFREQUENCY  
POWERREQUIREMENTS  
Base : 5744.736-5825.952 MHz  
Handset : 2401.056-2482.272 MHz  
Handset :  
2.4V 1400mAh NiMH  
Battery Pack  
RECEIVEFREQUENCY  
Charger :  
6 VDC @ 300mA  
Base : 2401.056-2482.272 MHz  
Handset: 5744.736 - 5825.952 MHz  
MEMORY  
CHANNELS  
Speed Dial : 50 Memory locations,  
up to 32 digits per  
location.  
95 Channels  
CID :  
Alphanumeric Display  
50 Memory locations  
NOMINALEFFECTIVERANGE  
MaximumpowerallowedbyFCCand  
IC. Actual operating range may vary  
accordingtoenvironmentalconditions  
at the time of use.  
SIZE  
Handset : 193mm x 52mm x 40mm  
(includingantenna)  
Charger : 77mm x 69mm x 54mm  
SPECIFICATIONS  
TYPICAL AND MAY CHANGE  
WITHOUT NOTICE.  
ARE  
37  
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VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A. by VTech Communications Inc.;  
Beaverton, Oregon, 97008  
Distributed in Canada by VTech Telecommunications Canada  
Ltd., 200-7671 Alderbridge Way, Richmond, B.C. V6X 1Z9.  
Copyright 2003 for VTECH TELECOMMUNICATIONS LTD.  
Printed in China  
91-5470-30-00  
ISSUE 0  
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Table of Contents  
Introduction....................................................................................................................1  
ImportantSafetyInstructions..................................................................................2  
GettingStarted.............................................................................................................4  
PartsCheckList...........................................................................................................4  
TheHandsetLayout....................................................................................................5  
Setup...............................................................................................................................6  
Registration....................................................................................................................8  
BasicOperation...........................................................................................................9  
Handset Indicators.....................................................................................................9  
HandsetMenu............................................................................................................10  
Joystick Operation.....................................................................................................10  
MenuShortcuts...........................................................................................................10  
MainMenu..................................................................................................................10  
Intercom........................................................................................................................11  
Phonebook..................................................................................................................12  
Calls Log......................................................................................................................16  
Settings........................................................................................................................17  
Sounds & Alerts..........................................................................................................18  
Pictures........................................................................................................................18  
Recordable Ringer ...................................................................................................20  
Pictures Download ....................................................................................................21  
Advance Operation...................................................................................................23  
HandsetOperation.................................................................................................23  
MakingCalls................................................................................................................23  
AnsweringCalls...........................................................................................................23  
How to Adjust the Handset Volume..............................................................23  
Sound Select................................................................................................................23  
MuteFunction.............................................................................................................24  
HoldFunction...............................................................................................................24  
FlashFunction............................................................................................................25  
ConferenceCalling...................................................................................................25  
TransferringCalls......................................................................................................25  
AdditionalInformation.............................................................................................26  
Headset Operation.........................................................................26  
Maintenance................................................................................................................27  
InCaseOfDifficulty..................................................................................................28  
WarrantyStatement.................................................................................................30  
FCC,ACTAandICRegulations............................................................................33  
TheRBRCR Seal.......................................................................................................36  
TechnicalSpecifications.........................................................................................37  
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Introduction  
EXPAND YOUR VT5831 SYSTEM. YOUR BASE WILL WORK  
WITH UP TO 6 HANDSETS!!!  
IMPORTANT:  
The VT5820 is an Accessory Handset for use with the VT5831 system.  
You must have this model in order to use the VT5820 Accessory Handset.  
This manual is designed to familiarize you with the VT5820 Accessory  
Handset setup, registration and basic functions. For detailed operational  
instructions, please refer to the VT5831 User's Manual.  
ToorderadditionalsystemHandsets(model#VT5820), batterypacks, or  
headsets, call VTech Communications Inc at 1-800-595-9511.  
STOP!!  
If you have questions about this product, or if you're  
having difficulty with setup or operation, do not return  
your phone to the store. Call our Customer Support  
Center at:  
1-800-595-9511  
In Canada, call  
1-800-267-7377  
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Important Safety Instructions  
Whenusingyourtelephoneequipment,basicsafetyprecautionsshouldalways  
be followed to reduce the risk of fire, electric shock and injury, including the  
following:  
1.  
2.  
3.  
Read and understand all instructions.  
Follow all warnings and instructions marked on the product.  
Unplugthisproductfromthewalloutletbeforecleaning.Donotuseliquid  
cleaners or aerosol cleaners. Use a damp cloth for cleaning.  
4.  
5.  
6.  
Do not use this product near water (for example, near a bath tub, kitchen  
sink, or swimming pool).  
Donotplacethisproductonanunstablecart,stand,ortable.Theproduct  
may fall, causing serious damage to the product.  
Slots and openings in the cabinet and the back or bottom are provided  
for ventilation. To protect it from overheating, these openings must not  
be blocked by placing the product on the bed, sofa, rug, or other similar  
surface. This product should never be placed near or over a radiator  
orheatregister. Thisproductshouldnotbeplacedinabuilt-ininstallation  
where proper ventilation is not provided.  
7.  
This product should be operated only from the type of power source  
indicated on the marking label. If you are not sure of the type of power  
supply to your home, consult your dealer or local power company.  
8.  
9.  
Donotallowanythingtorestonthepowercord.Donotlocatethisproduct  
where the cord will be abused by persons walking on it.  
Never push objects of any kind into this product through cabinet slots  
as they may touch dangerous voltage points or short out parts that could  
result in a risk of fire or electric shock. Never spill liquid of any kind on  
the product.  
10. To reduce the risk of electric shock, do not disassemble this product.  
Opening or removing cabinet parts other than specified access doors  
may expose you to dangerous voltages or other risks. Incorrect  
reassembling can cause electric shock when the appliance is  
subsequently used.  
11. Do not overload wall outlets and extension cords as this can result in  
the risk of fire or electric shock  
12. Unplug this product from the wall outlet and refer servicing to VTECH  
under the following conditions:  
A. When the power supply cord or plug is damaged or frayed.  
2
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Important Safety Instructions  
B. If liquid has been spilled into the product.  
C. If the product has been exposed to rain or water.  
D. If the product does not operate normally by following the operating  
instructions. Adjust only those controls that are covered by the  
operatinginstructions,becauseimproperadjustmentofothercontrols  
may result in damage.  
E. Iftheproducthasbeendroppedandthecabinethasbeendamaged.  
F. If the product exhibits a distinct change in performance.  
13. Avoid using a telephone (other than a cordless type) during an electrical  
storm. There may be a remote risk of electric shock from lightning.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak.  
VTECH COMMUNICATIONS INC  
Customer Service: 1-800-595-9511. In Canada, call VTech Electronics Ltd.  
at1-800-267-7377.  
SAVETHESE INSTRUCTIONS  
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Setup  
Registration And Operation Of The VTECH VT5820 Accessory  
Handset  
Your VTECH VT5831 system can operate up to 6 Handsets.  
The VTECH accessory Handset consists of the following:  
Handset Charger  
Telephone Line Cord  
Charger Wall  
Mounting Bracket  
Belt Clip  
Handset  
Battery Pack  
SetupOfTheVT5820Accessory  
Handset  
1.  
Plug the AC power adapter  
into an electrical outlet.  
2.  
Remove the Handset battery  
cover by pressing on the  
indent and sliding downward.  
Place the new battery pack  
in the Handset, with the  
metal contacts aligned with  
the charge contacts in the  
battery compartment.  
1
3.  
3
4.  
5.  
Replace the battery cover by  
sliding it upward.  
Place the Handset in the  
Charge Cradle, and allow it to  
charge for 12 hours. After the  
initial charge, a maintenance  
charge of 8 hours should be  
sufficient.  
5
4
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Installation of Battery Pack in Handset  
Follow the steps below:  
1.  
Remove the battery cover by  
pressing on the indent and  
sliding downward.  
1
3
2.  
Place the new battery pack in  
the Handset with the metal  
contacts aligned with the  
charge contacts in the battery  
compartment.  
3.  
4.  
Replace the battery cover by  
sliding it upwards.  
If the new battery pack is not  
already charged, place the  
Handsetinthecharger, and allowit  
to charge for 12 hours. After initial  
charge, amaintenancechargeof8  
hours should be sufficient.  
2
As you register additional Handsets to the system, they will be assigned  
extension numbers in the following order: HANDSET 2, HANDSET 3,  
HANDSET 4, and so forth.  
Whenever a charged Handset battery pack is installed, the Handset will  
automatically begin SEARCHING FOR BASE (if previously registered), or  
it will prompt you to ENTER BASE ID to register the new Handset.  
BEFORE USING YOUR HANDSET(S), CAREFULLY PEEL OFF THE  
PROTECTIVE FILM, COVERING THE DISPLAY.  
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Registration  
Enter Base ID Code  
1.  
After charging the Handset, remove it from its  
Charge Cradle; the screen will display:  
alternating with this screen:  
2.  
If, after charging the Handset, you see:  
3.  
4.  
Press NEW. You will now see the ENTER  
BASE ID screen as described in step 1.  
Find the BASE ID Code by doing the following: (the Base must be in  
idle (OFF) mode)  
A. At the Base, press MENU  
B. Scroll down to DISPLAY BASE-ID  
C. Press OK. The Base screen will display the 15-digit ID Code.  
Afterwards, it will return to the idle screen.  
5.  
Enter the 15-digit Base ID Code into the Handset; then press OK.  
NOTE: The 15-digit BASE ID Code may contain numbers and  
characters, such as . Make sure you enter all 15 digits.  
*
6.  
Wait approximately 15 to 60 seconds. You will hear confirmation beeps  
fromtheBaseandHandset.ThenewlyregisteredHandsetwillnowassign  
itself the lowest Handset number not previously assigned to a different  
system Handset (1 through 6).  
7.  
IftheHandsetdisplaysREJECTEDBYBASE  
or continues to display SEARCHING FOR  
BASE for well beyond 60 seconds, try the  
registration process again by repeating the  
above steps.  
Congratulations! YoucannowenjoythebenefitsofyourVTECHMulti-Handset  
system.  
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The Handset Layout  
1
2
7
8
9
10  
11  
3
4
5
6
12  
13  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
Antenna  
8.  
9.  
LCD Display  
Soft Keys  
Earpiece  
Headset Jack (2.5mm)  
On (Flash)  
10. Volume  
11. Off (Clear)  
12. Sound Select  
13. Microphone  
Dialing Keys (0-9, , #)  
*
Speakerphone  
Message Waiting LED  
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Handset Indicators  
Handset Icons  
Icon  
Description  
Line In Use indicator  
On steady with no number next to it when a parallel set is in use.  
On steady with one or more numbers next to it, indicating which  
extensions are using the line. For example,  
Handset 1 and Handset 2 are on an outside call.  
12 indicates that  
Intercom indicator  
On steady with the extension numbers currently on an  
intercom call. For example, 02 indicates that the Base and  
Handset 2 are on an intercom call.  
Battery indicator  
When the Handset is removed from the charger, this lets you  
know the level of charge in the battery pack, from FULL(  
to EMPTY ( ).  
)
Cycles (Low, Medium, and Full) when Handset battery is charging.  
Flashes when a low battery condition is detected.  
Ringer Off indicator  
is displayed when the ringer is turned off.  
Enhanced Mode indicator  
E
On steady when active Handset is in Enhanced mode.  
The Handset will enter Enhanced mode automatically when in  
an area with interference.  
Mute indicator  
On steady when the Handset microphone is muted.  
M
H
Hold indicator  
On steady when the line is on hold.  
Handset Registration indicator  
is displayed when a Handset is either not registered, or is  
searching for the Base Unit.  
Handset LEDs  
LED  
Description  
Message  
Waiting  
Blinks to indicate that you have new voicemail messages.  
Servicemustbesubscribedtothroughyourlocaltelephone  
company.  
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Headset Operation  
Your VT5820 cordless Handset is equipped with a 2.5mm Headset Jack for  
usewithanoptionalaccessoryHeadsetforhands-freeoperation. Ifyouchoose  
to use the Headset option, you must obtain an optional accessory Headset,  
which is compatible with the VT5820.  
TopurchaseaHeadset, callVTECHCustomerServiceat1-800-595-9511.  
Once you have a compatible 2.5mm Headset, locate the Headset Jack on  
the Handset. Connect the plug on the Headset cord to the jack on the cordless  
Handset. The plug should fit securely. Do not force the connection.  
NOTE :  
Whenever a compatible Headset is connected  
tothecordlessHandset,themicrophoneonthe  
Handset will be muted. This is done to limit the  
effect of background noise.  
Many compatible Headsets have a reversible,  
monaural design. You can wear your Headset  
on either ear, leaving one ear free for room  
conversation.  
Belt Clip  
TheVT5820isalsoequippedwithadetachable  
belt clip. Align the pins on the inside edge of  
the clip with the notches on the sides of the  
Handset. The belt clip should snap securely  
into place. Do not force the connection.  
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Maintenace  
Taking Care Of Your Telephone  
Your VT5820 cordless telephone contains sophisticated electronic parts, so  
it must be treated with care.  
Avoid rough treatment  
Place the Handset down gently. Save the original packing materials to protect  
your telephone if you ever need to ship it.  
Avoid water  
Yourtelephonecanbedamagedifitgetswet.DonotusetheHandsetoutdoors  
in the rain, or handle it with wet hands. Do not install your Base Unit near a  
sink, bathtub or shower.  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic  
equipment.  
Foryourownsafety,usecautionwhenusingelectricappliancesduringstorms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for  
many years. Clean it only with a soft cloth slightly dampened with water or  
a mild soap. Do not use excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when  
you are wet or standing in water. If your Base Unit should fall into water,  
DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND  
TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by  
the unplugged cords.  
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In Case Of Difficulty  
If you have difficulty operating your phone, the suggestions below should solve  
theproblem.Ifyoustillhavedifficulty after trying these suggestions,call VTECH  
Communications at 1-800-595-9511. In Canada, call VTECH Electronics at  
1-800-267-7377.  
The Phone Doesn't Work At All  
Make sure the Power Cord is plugged  
Make sure the telephone line cord is plugged firmly into the Base Unit  
and the telephone wall jack.  
Make sure the batteries are properly charged. If the 'LOW BATTERY'  
message is shown, the battery pack needs charging.  
Is the Handset registered to the Base? See Registration.  
No Dial Tone  
First check all the suggestions above.  
If you still don't hear a dial tone, disconnect the Base Unit from the  
telephone jack and connect a different phone. If there is no dial tone  
on that phone either, the problem is in your wiring or local service. Call  
your local telephone company.  
You Get Noise, Static, Or A Weak Signal Even When You're Near  
The Base Unit  
Household appliances plugged into the same circuit as the Base Unit  
cansometimescauseinterference. TrymovingtheapplianceortheBase  
Unit to another outlet.  
You Get Noise, Static, Or A Weak Signal When You're Away  
From The Base Unit  
You may be out of range. Either move closer to the Base, or relocate  
the Base Unit.  
The layout of your home may be limiting the range. Try moving the Base  
Unit to another position.  
The Handset Does Not Ring When You Receive A Call  
Make sure you have the Handset ringer activated. To set the ringer,  
see HANDSET SETTINGS.  
Make sure the telephone line cord is plugged firmly into the Base Unit  
and the telephone jack. Make sure the power cord is plugged in.  
You may be too far from the Base Unit.  
Youmayhavetoomanyextensionphonesonyourtelephonelinetoallow  
all of them to ring. Try unplugging some of the other phones.  
11  
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In Case Of Difficulty  
Your Handset vibrates or shakes when a call comes in  
It is likely that your Vibrating Handset Ringer option has been set to ON.  
If you’d like to turn it off, see VT5831 User’s Manual - Handset  
Settings - VIBRATE CONTROL, on page 22.  
You Hear Other Calls While Using Your Phone  
Disconnect your Base Unit from the telephone jack, and plug in a regular  
telephone. If you still hear other calls, the problem is probably in your  
wiring or local service. Call your local telephone company.  
You Hear Noise In The Handset, And None Of The Keys Or Buttons Work  
Make sure the power cord is plugged in.  
Common Cure For Electronic Equipment  
If the unit does not seem to be responding normally, then try putting the Handset in  
the cradle. If it does not seem to respond, do the following (in the order listed) :  
1.  
2.  
3.  
4.  
5.  
6.  
Disconnect the power to the Base.  
Disconnect the Handset battery, and spare battery pack, if applicable.  
Wait a few minutes.  
Connect power to the Base.  
Re-install the battery pack(s).  
Watch for Handset to display :  
then  
12  
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Warranty Statement  
What does this limited warranty cover?  
The manufacturer of this VTECH product, VTECH Communications,  
warrants to the holder of a valid proof of purchase (“Consumer” or “you”)  
thattheproductandallaccessoriesprovidedbyVTECHinthesalespackage  
(“Product”) are free from material defects in material and workmanship,  
pursuant to the following terms and conditions, when installed and used  
normallyandinaccordancewithoperationinstructions.Thislimitedwarranty  
extendsonlytotheConsumerforProductspurchasedandusedintheUnited  
States of America.  
What will VTECH Communications do if the Product is not free  
from material defects in materials and workmanship during the  
limited warranty period (“Materially Defective Product”)?  
During the limited warranty period, VTECH’s authorized service representative  
willrepairorreplaceatVTECH’soption,withoutcharge,aMateriallyDefective  
Product.Ifwerepairthisproduct,wemayuseneworrefurbishedreplacement  
parts. If we choose to replace this product, we may replace it with a new  
or refurbished product of the same or similar design.VTECH will return  
repaired or replacement products to you in working condition. VTECH will  
retain defective parts, modules, or equipment. Repair or replacement of  
Product, at VTECH‘S option, is your exclusive remedy. You should expect  
the repair or replacement to take approximately 30 days.  
How Long is the limited warranty period ?  
The limited warranty period for the product extends for ONE(1)YEAR from  
the date of purchase if we repair or replace a Materially Defective Product  
thetermsofthislimitadwarranty.thislimitedwarrantyalsoappliestorepaired  
or replacement Products for a period of either (a) 90 days from the date  
therepairedorreplacementProductisshippedtoyouor(b)thetimeremaining  
on the original one-year limited warranty. whichever is longer.  
What is not covered by this limited warranty ?  
This limited warranty does not cover  
1. Product that has been subjected to misuse, accident, shipping or other  
physical damage, improper installation, abnormal operation or handling,  
neglect, inundation, fire, water or other liquid intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by  
anyone other than an authorized service representative of VTECH; or  
3. Product to the extent that the problem experienced is caused by signal  
conditions, network reliability or cable or antenna systems; or  
4. Product to the extent that the problem is caused by use with non-VTECH  
electrical accessories; or  
5. Product whose warranty/quality stickers, Product serial numbers plates or  
electronic serial numbers have been removed, altered or rendered illegible;  
or  
13  
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Warranty Statement  
6. Product purchased, used, serviced, or shipped for repair from outside the  
United States, or used for commercial or institutional purposes (including  
but not limited to Products used for rental purposes ); or  
7. Product returned without valid proof of purchase (see 2 below); or  
8. Charges for installation or set up, adjustment of customer controls, and  
installation or repair of systems outside the unit.  
How do you get warranty service?  
• To obtain warranty service in the United States of America. call 1- 800-595-9511  
for instructions regarding where to return the Product. Before calling for  
service, please check the user’s manual. A check of the Product controls  
and features may save you a service call.  
• Exceptasprovidedbyapplicablelaw, youassumetheriskoflossordamage  
duringtransitandtransportationandareresponsiblefordeliveryorhandling  
chargesincurredinthetransportofProduct(s)totheservicelocation.VTECH  
will return repaired or replaced product under this limited warranty to you,  
transportation, delivery or handling charges prepaid. VTECH assumes no  
risk for damage or loss of the Product in transit.  
• If the Product failure is not covered by this limited warranty, or proof of  
purchasedoesnotmeetthetermsofthislimitedwarranty, VTECHwillnotify  
you and will request that you authorize the cost of repair prior to any further  
repair activity. You must pay for the cost of repair and return shipping costs  
for the repair of Products that are not covered by this limited warranty.  
What must you return with the Product to get warranty service?  
1. Return the entire original package and contents including the Product to the  
VTECH service location along with a description of the malfunction or  
difficulty;  
2. Include “valid proof of purchase” (sales receipt) identifying the Product  
purchased (Product model) and the date of purchase or receipt; and  
3. Provide your name, complete and correct mailing address, and telephone  
number.  
Other Limitations  
This warranty is the complete and exclusive agreement between you and  
VTECH. It supersedes all other written or oral communications related to  
this Product. VTECH provides no other warranties for this product. The  
warrantyexclusivelydescribesallofVTECH’sresponsibilitiesregardingthe  
product.  
There are no other expressed warranties. No one is authorized to make  
modifications to this limited warranty and you should not rely on any such  
modification.  
14  
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Warranty Statement  
State Law Rights: This warranty gives you specific legal rights, and you may  
also have other rights which vary from state to state.  
Limitations: Implied warranties, including those of fitness for a particular  
purpose and merchantability (an unwritten warranty that the product is fit  
for ordinary use) are limited to one year from date of purchase. Some states  
do not allow limitations on how long an implied warranty lasts, so the above  
limitation may not apply to you.  
In no event shall VTECH be liable for any indirect, special, incidental,  
consequential, or similar damages (including, but not limited to lost profits  
or revenue, inability to use the product, or other associated equipment, the  
cost of substitute equipment, and claims by third parties) resulting from the  
use of this product. Some states do not allow the exclusion or limitation of  
incidental or consequential damages, so the above limitation or exclusion  
may not apply to you.  
15  
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FCC, ACTA and IC Regulations  
This equipment complies with Parts 15 of the Federal Communications  
Commission(FCC)rulesfortheUnitedStates. Italsocomplieswithregulations  
RSS210 and CS-03 of Industry and Science Canada. Operation is subject  
to the following two conditions: (1) this device may not cause interference,  
and (2) this device must accept any interference, including interference that  
may cause undesired operation of the device.  
A label is located on the underside of the Base Unit containing either the FCC  
registration number and Ringer Equivalence Number (REN) or the IC  
registration number and Load Number. You must, upon request, provide this  
information to your local telephone company.  
This equipment is compatible with inductively coupled hearing aids.  
Should you experience trouble with this telephone equipment, please contact:  
VTech Communications Inc  
CUSTOMERSERVICEat1-800-595-9511.InCanada,callVTech Electronics  
Ltd. at 1-800-267-7377.  
For repair/warranty information. The telephone company may ask you to  
disconnect this equipment from the line network until the problem has been  
corrected.  
FCC Part 15  
Warning: Changes or modifications to this unit not expressly approved  
by the party responsible for compliance could void the user's authority  
to operate the equipment.  
The equipment has been tested and found to comply with part 15 of the FCC  
rules. These limits are designed to provide reasonable protection against  
harmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,uses  
and can radiate radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful interference to radio  
communications.However,thereisnoguaranteethatinterferencewillnotoccur  
in a particular installation. If this equipment does cause harmful interference  
to radio or television reception, which can be determined by turning the  
equipmentoffandon,theuserisencouragedtotryandcorrectthe interference  
by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet or on a circuit different from that  
to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
16  
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FCC, ACTA and IC Regulations  
FCC Part 68 and ACTA  
If this equipment was approved for connection to the telephone network prior to July  
23,2001,itcomplieswithPart68oftheFederalCommunicationsCommission(FCC)  
rules. If the equipment was approved after that date, it complies with the Part 68 rules  
and with Technical Requirements for Connection of Equipment to the Telephone  
Network adopted by the Administrative Council for Terminal Attachments (ACTA).  
We are required to provide you with the following information.  
1. Product identifier and REN information  
The label on the back or bottom of this equipment contains, among other  
things,anidentifierindicatingproductapprovalandtheRingerEquivalence  
Number(REN). Thisinformationmustbeprovidedtoyourlocaltelephone  
company upon request. For equipment approved prior to July 23, 2001,  
the product identifier is preceded by the phrase “FCC Reg No.” and the  
REN is listed separately. For equipment approved after that date, the  
product identifier is preceded by “US” and a colon (:), and the REN is  
encoded in the product identifier without a decimal point as the sixth and  
seventhcharactersfollowingthecolon.Forexample,theproductidentifier  
US:AAAEQ03T123XYZ would indicate an REN of 0.3.  
The REN is used to determine how many devices you may connect to  
your telephone line and still have them ring when you are called. In most,  
but not all areas, the sum of all RENs should be five (5.0) or less. You  
may want to contact your local telephone company for more information.  
2. Connection and use with the nationwide telephone network  
The plug and jack used to connect this equipment to the premises wiring  
and the telephone network must comply with the applicable Part 68 rules  
andtechnicalrequirementsadoptedbyACTA.Acomplianttelephonecord  
and modular plug is provided with this product. It is designed to be  
connected to a compatible modular jack that is also compliant. An RJ11  
jack should normally be used for connecting to a single line and an RJ14  
jack for two lines. See Installation Instructions in the user’s manual. This  
equipmentmaynotbeusedwithCoinTelephoneLinesorwithPartyLines.  
If you have specially wired alarm dialing equipment connected to your  
telephone line, ensure the connection of this equipment does not disable  
youralarmequipment. Ifyouhavequestionsaboutwhatwilldisablealarm  
equipment, consult your telephone company or a qualified installer.  
3. Repair instructions  
If this equipment is malfunctioning, it must be unplugged from the modular jack  
untiltheproblemhasbeencorrected. Repairstothistelephoneequipmentcan  
onlybemadebythemanufactureroritsauthorizedagents.Forrepairprocedures,  
follow the instructions outlined under the Limited Warranty.  
4. Rights of the telephone company  
Ifthisequipmentiscausingharmtothetelephonenetwork,thetelephone  
17  
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FCC, ACTA and IC Regulations  
company may temporarily discontinue your telephone service. The  
telephone company is required to notify you before interrupting service.  
If advance notice is not practical, you will be notified as soon as possible.  
Youwillbegiventheopportunitytocorrecttheproblemandthetelephone  
company is required to inform you of your right to file a complaint with  
the FCC. Your telephone company may make changes in its facilities,  
equipment, operation, or procedures that could affect the proper  
functioning of this product. The telephone company is required to notify  
you if such changes are planned.  
5. Hearing aid compatibility  
If this product is equipped with a corded or cordless handset, it is hearing  
aidcompatible.  
6. Programming/testing of emergency numbers  
If this product has memory dialing locations, you may choose to store  
police, fire department and emergency medical service telephone  
numbers in these locations. If you do, please keep three things in mind:  
a
b
c
We recommend that you also write the telephone number on the  
directory card, so that you can still dial the emergency number manu-  
ally if the memory dialing feature doesn’t work.  
This feature is provided only as a convenience, and the manufacturer  
assumes no responsibility for customer reliance upon the  
memory feature.  
Testing the emergency telephone numbers you have stored is  
not recommended. However, if you do make a call to an emergency  
number:  
You must remain on the line and briefly explain the reason for the  
call before hanging up.  
Programming/testing of emergency numbers should be performed  
during off-peak hours, such as in the early morning or late evening,  
when the emergency services tend to be less busy.  
IC (Industry Canada)  
This telephone is registered for use in Canada.  
The term “IC:” before the radio certification number only signifies that Industry  
Canada technical specifications were met.  
Notice:  
ThisequipmentmeetstheapplicableIndustryCanadaTerminalEquipmentTechnical  
Specifications.Thisisconfirmedbytheregistrationnumber.Theabbreviation,IC,before  
theregistrationnumbersignifiesthatregistrationwasperformedbasedonaDeclaration  
ofConformityindicatingthatIndustryCanadatechnicalspecificationsweremet.Itdoes  
not imply that Industry Canada approved the equipment.  
Notice:  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The  
RENassignedtoeachterminalequipmentprovidesanindicationofthemaximum  
number of terminals allowed to be connected to a telephone interface. The  
termination on an interface may consist of any combination of devices subject  
only to the requirement that the sum of the Ringer Equivalence Numbers of  
all the devices does not exceed five.  
18  
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FCC, ACTA and IC Regulations  
Before installing this equipment, users should ensure that it is permissible to  
be connected to the facilities of the local telecommunications company. The  
equipment must also be installed using an acceptable method of connection.  
Thecustomershouldbeawarethatcompliancewiththeaboveconditionsmay  
not prevent degradation of services in some situations.  
RepairstocertifiedequipmentshouldbemadebyanauthorizedCanadianmaintenance  
facility designated by the supplier. Any repairs or alterations made by the user to this  
equipment, or equipment malfunctions, may give the telecommunications company  
cause to request the user to disconnect the equipment.  
Users should ensure for their own protection that the electrical ground  
connectionsofthepowerutility,telephonelinesandinternalmetallicwaterpipe  
system,ifpresent,areconnectedtogether.Thisprecautionmaybeparticularly  
important in rural areas.  
Caution :  
Users should not attempt to make such connections themselves, but should contact  
the appropriate electrical inspection authority, or electrician, as appropriate.  
Your VT5820 is designed to operate at the maximum power allowed by the  
FCC and IC. This means your Handset and Base Unit can communicate only  
over a certain distance - which will depend on the location of the Base Unit  
and Handset, weather, and the construction and layout of your home or office.  
The RBRC R Seal  
The RBRC R Seal on the nickel-metal-hydride battery indicates that VTech  
Communications, Inc.is voluntarily participating in an industry program to collect  
and recycle these batteries at the end of their useful lives, when taken out of  
service within the United States and Canada.  
The RBRC R program provides a convenient alternative to placing used nickel-  
metal-hydride batteries into the trash or municipal waste,which may be illegal  
in your area.  
R
VTech’s participation in RBRC makes it easy for you to drop off the spent  
R
battery at local retailers participating in the RBRC program or  
at authorized VTech product service centers.Please call  
1-800-8-BATTERYTM for information on Ni-MH battery recycling  
and disposal bans/restrictions in your area.VTech’s involvement  
in this program is part of its commitment to protecting our  
environment and conserving natural resources.  
R
RBRC is a registered trademark of Rechargeable Battery  
Recycling Corporation.  
19  
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Technical Specifications  
FREQUENCY CONTROL  
WEIGHT  
Crystal controlled  
PLL synthesizer  
Handset : 138 grams  
(excluding battery pack)  
216 grams  
Charger :  
TRANSMIT FREQUENCY  
POWER REQUIREMENTS  
Base :  
5744.736-5825.952 MHz  
Handset : 2401.056-2482.272 MHz  
Handset :  
2.4V 1400mAh NiMH  
Battery Pack  
RECEIVE FREQUENCY  
Charger :  
6 VDC @ 300mA  
Base : 2401.056-2482.272 MHz  
Handset: 5744.736 - 5825.952 MHz  
MEMORY  
CHANNELS  
Speed Dial : 50 Memory locations,  
up to 32 digits per  
location.  
95 Channels  
NOMINAL  
RANGE  
EFFECTIVE  
CID :  
Alphanumeric Display  
50 Memory locations  
Maximum power allowed by FCC  
and IC. Actual operating range may  
vary according to environmental  
conditions at the time of use.  
SIZE  
SPECIFICATIONS  
TYPICAL AND MAY CHANGE  
WITHOUT NOTICE.  
ARE  
Handset : 193mm x 52mm x 40mm  
(including antenna)  
Charger : 77mm x 69mm x 54mm  
20  
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VTECHTELECOMMUNICATIONSLTD.  
A member of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A. by VTech Communications Inc.; Beaverton,  
Oregon.  
Distributed in Canada by VTech Electronics Canada Ltd., Suite 200,  
7671 Alderbridge Way, Richmond, B.C. V6X 1Z9.  
Copyright2002forVTECHTELECOMMUNICATIONSLTD.  
Printed in China  
91-5827-30-00  
ISSUE 0  
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